Page 1
IB35RBN/US
IB35RBL/US
Gas Radiant Space Heater
Owners Operation and Installation Manual
Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in
your building.
• Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified
installer, service agency or the gas supplier.
This heater has been designed to code ANSI Z 21.88a-2000
effective 7-1-2002
This appliance is only for use with the type of gas indicated on
the rating plate.
This appliance is not convertible for use with other gases.
INSTALLER: MUST LEAVE THIS MANUAL WITH THE UNIT AFTER INSTALLATION
OWNER: RETAIN THIS MANUAL SAFELY, FOR FUTURE REFERENCE
zx
HOME OWNER / INSTALLER
FOR YOUR SAFETY
THIS MANUAL MUST BE READ IN ITS
ENTIRETY BEFORE OPERATING HEATER
WARNING: If the information in these instructions are not
followed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
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2
LIMITED WARRANTY
RINNAI FIREPLACE HEATER
WHAT IS COVERED?
This Warranty covers any defects in materials or workmanship, subject to the terms stated below. This
Warranty extends to the original purchaser and subsequent transferees, but only while the product remains at
the site of the original installation. This Warranty only extends through the first installation of the product and
terminates if the product is moved or reinstalled at a new location.
HOW LONG DOES COVERAGE LAST?
Item Period of Coverage
All Parts and Components 2 Years from Date of Purchase
WHAT WILL RINNAI DO?
Rinnai will repair or replace the product or any part or component that is defective in materials or workmanship,
except as set forth as follows. Rinnai will pay reasonable shipping costs, provided you obtain prior authorization
from an Authorized Rinnai Distributor. Rinnai will not pay labor charges associated with the repair or replacement
of the product or any part or component. All repair parts must be genuine Rinnai parts. All repairs or replacements
must be performed by an individual or servicing company that has been authorized by Rinnai or its distributor.
Replacement of the product or replacement of the heat exchanger may be authorized by Rinnai only. Rinnai
does not authorize any person or company to assume for it any obligation or liability in connection with the
replacement of a product or heat exchanger. If Rinnai determines that repair of a product is not possible,
Rinnai will replace the product with a comparable product, at Rinnai’s discretion.
HOW DO I GET SERVICE?
You must contact an Authorized Distributor or Installer for the repair of a defective product under this Warranty.
Failure to contact an Authorized Distributor or Installer will void the Warranty. For the name of the Authorized
Distributor or Installer nearest you, please contact your local HVAC dealer or gas service technician, visit the
Rinnai website (www.rinnai.us), call Rinnai at 1-800-621-9419 or write to Rinnai, 103 International Drive, Peachtree
City, Georgia 30269.
Proof of purchase is required. You can show proof of purchase with a dated sales receipt, or by completing
and mailing the enclosed Warranty registration card within 30 days of purchasing the product. Please complete
the enclosed Warranty registration card and mail it to Rinnai at the address shown on the card. Receipt of this
card by Rinnai will constitute proof-of-purchase for this product. However, return of this Warranty registration
card is not necessary in order to validate this Warranty.
WHAT IS NOT COVERED?
This Warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration,
misapplication, force majeure, improper installation, improper maintenance or service, or for any other causes
other than defects in materials or workmanship. This warranty does not apply to any product whose serial
number or manufacture date has been defaced.
Rinnai is not liable for any special, incidental, indirect or consequential damages that may arise, including
damage to person or property, loss of use, or inconvenience. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation may not apply to you.
LIMITATION ON IMPLIED WARRANTIES
Any implied warranties of merchantability and fitness arising under state law are limited in duration to the
period of coverage provided by this limited Warranty, unless the period provided by state law is less. Some
states do not allow limitations on how long an implied Warranty lasts, so the above limitation may not apply
to you.
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to
state.
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3
WARNING
IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR
MAINTENANCE CAN CAUSE PROPERTY DAMAGE, PERSONAL INJURY OR
LOSS OF LIFE.
INSTALLATION AND SERVICE MUST BE PERFORMED BY A QUALIFIED
INSTALLER, SERVICE AGENCY OR THE GAS SUPPLIER.
Inbuilt Fire
Table of Contents
Limited warranty ............................................................................................................ 2
Contacts ........................................................................................................................ 3
Specifications ................................................................................................................ 4
Dimensions ................................................................................................................... 4
Important points / usage and installation musts ............................................................... 5
Technical specifications ................................................................................................. 7
For your safety read before operating heater .................................................................. 8
Operation....................................................................................................................... 9
Location......................................................................................................................... 10
Venting .......................................................................................................................... 12
Gas connection .............................................................................................................. 12
Electrical connection ...................................................................................................... 13
Log installation ...............................................................................................................14
Testing and commissioning ............................................................................................ 15
Maintenance instructions ................................................................................................ 16
Wiring diagram .............................................................................................................. 18
Trouble shooting ............................................................................................................ 18
Exploded diagrams........................................................................................................ 19
Parts List ....................................................................................................................... 21
Installation notes ............................................................................................................ 22
Installation / commissioning checklist ............................................................................. 23
Installer details ............................................................................................................... 23
CONTACTS
zx
America Corporation
103 International Drive
Peachtree City
Georgia 30269
This manual applies to the following models only:
IB35RBN/US
IB35RBL/US
1-800-621-9419
www.rinnai.us
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Model: IB35RBN/US (NG) United States
IB35RBL/US (Propane) United States
Description: Inbuilt radiant/convector, glass-fronted, ceramic log space heater
with fan forced convection and natural draft flue system
Output: 26,000 Btu/hr Natural Gas 23,000 Btu/hr Propane
Gas Control: Push button combination control valve
Burners: Ember bed, flame and heat burner
Warm Air Discharge: Top front louvres
Flue: Natural draft. Approved B vent system
Ignition: Electronic spark
Power Supply: 115v. 60Hz
Rating Plate Location: Bottom right hand side door, inside
Weight: 119 lb
SPECIFICATIONS
DIMENSIONS
Gas inlet
3/8” MNPT
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5
7 Read these rules and the instructions
carefully. Check all local codes. Failure
to follow these could cause a malfunction
of the heater resulting in death, serious
bodily injury and/or property damage.
8 This appliance is only for use with the
type of gas indicated on the rating plate.
This appliance is not convertible for use
with other gases.
9 WARNING: Any change to this heater
or its controls can be dangerous.
10 If a gas leak is suspected, turn heater
off, turn gas supply valve off at appliance
connector valve. Open windows to
ventilate area immediately and contact
your dealer or gas company.
11 DO NOT PLACE CLOTHING OR
FLAMMABLE MATERIALS,
GASOLINE AND OTHER FLAMMABLE
VAPORS AND LIQUIDS, ON OR NEAR
THE HEATER.
12 Do not spray aerosols when the heater
is in operation.
13 YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISED WHEN
THEY ARE IN THE SAME ROOM WITH
THE HEATER.
14 LPG containers must not be installed
indoors.
Unpack the heater and check for damage (DO NOT INSTALL DAMAGED HEATER). If the
heater is damaged, contact your supplier for advice. Before installing the heater, check the
label for the correct gas type (see rating plate, bottom right hand side of pillar). Refer to local
gas authority for confirmation of the gas type if you are in doubt.
Included in the carton
Customer operation information
IMPORTANT
Before using this product, please read this manual carefully to make sure of proper use of the
product:
1 The installation must conform with local
codes, or in the absence of local codes,
the National Fuel Gas Code, ANSI
Z223.1, or the Canadian Installation
Code, CAN/CGA -B149.
2 For information on gas type see the data
plate on the appliance.
3 This heater must not be installed where
curtains or other combustible materials
could come into contact with it. In some
cases curtains may need restraining.
4 If you move, check the gas type in the
area where you are moving to. The local
gas authority will be able to advise on
local regulations.
5 This heater discharges a large volume
of warm air to provide even heat
distribution. If the air in the room
contains cooking vapor or cigarette
smoke, and the heater is used on a
carpet, the surface of the carpet may
become discolored. In addition, some
nylon carpets contain dyes which may be
affected by the warm air flow. Some soft
vinyl surfaces are also subject to
distortion, or discoloration by warm air.
To prevent discoloration of carpets, etc.,
a mat should be placed in front of the
appliance, extending about 30” in front
of it.
6 This heater must be installed on a hearth
at least 2” thick and the width and depth
of the heater.
IMPORTANT POINTS / USAGE AND INSTALLATION MUSTS
Page 6
6
Diagram shows
minimum
clearances from
combustible
materials. (Shown
15 Do not use this appliance if any part has
been under water. Immediately call a
qualified service technician to inspect
the room heater and to replace any part
of the control system and any gas control
which has been under water.
16 Adequate clearances for accessibility for
purposes of servicing and proper
operation should be provided.
17 Adequate clearances around air
openings into the combustion chamber
should be provided.
18 Do not install in areas where curtains,
drapes, clothing, or other moving
flammables are within 15 inches of this
unit.
The appliance must be isolated from the
gas supply piping system by closing its
equipment shutoff valve during any
pressure testing of the gas supply piping
system at pressures equal to or less than
½ psi (3.5 kPa).
23 The draft hood on the appliance should
be installed in the same atmospheric
pressure zone as the combustion air inlet
to the appliance and shall be located so
that the relief opening is accessible for
checking vent operation.
24 The appliance, when installed, must be
electrically grounded in accordance with
local codes or, in the absence of local
codes, with the National Electrical
Code, ANSI/NFPA 70, or the Canadian
Electrical Code, CSA C22.1
25 A gas appliance must not be connected
to a chimney flue serving a solid fuel
burning appliance.
26 Do not restrict the war air discharge by
placing articles in front of heater.
27 This appliance must not be used for any
purpose other than heating.
28 Do not allow anyone to post articles
through the louvres.
29 Do not allow anyone to sit or lean
against the appliance.
30 DUE TO HIGH TEMPERATURES, THE
APPLIANCE SHOULD BE LOCATED
OUT OF TRAFFIC AND AWAY FROM
FURNITURE AND DRAPERIES.
31 CHILDREN AND ADULTS SHOULD BE
ALERTED TO THE HAZARDS OF
HIGH SURFACE TEMPERATURES
AND SHOULD STAY AWAY TO AVOID
BURNS OR CLOTHING IGNITION.
32 CLOTHING OR OTHER FLAMMABLE
MATERIAL SHOULD NOT BE PLACED
ON OR NEAR THE APPLIANCE.
19 Periodic examination of the venting
system is required.
20 The flow of combustion and ventilation
air should not be obstructed.
21 A manufactured home (USA only) or
mobile home OEM installation must
conform with the Manufactured Home
Construction and Safety Standard, Title
24CFR, Part 3280, or, when such a
standard is not applicable, the Standard
for Manufactured Home Installations,
ANSI/NCSBCS A225.1 or Standard for
Gas Equipped Recreational Vehicles
and Mobile Housing, CSA Z240.4.
22 The appliance and its appliance main
gas valve must be disconnected from the
gas supply piping system during any
pressure testing of that system at test
pressures in excess of 1/2 psi (3.5 kPa).
in a zero clearance kit
installation)
12”
RIGHT
12”
ABOVE
40”
FRONT
12”
LEFT
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7
TECHNICAL SPECIFICATIONS
33 INSTALLATION AND REPAIR SHOULD
BE DONE BY A QUALIFIED SERVICE
PERSON. THE APPLIANCE SHOULD
BE INSPECTED BEFORE USE AND
AT LEAST ANNUALLY BY A
PROFESSIONAL SERVICE PERSON.
MORE FREQUENT CLEANING MAY
BE REQUIRED DUE TOO
EXCESSIVE LINT FROM CARPETING
BEDDING MATERIAL, ET CETERA. IT
IS IMPERATIVE THAT CONTROL
COMPARTMENTS, BURNERS AND
CIRCULATING AIR PASSAGEWAYS
OF THE APPLIANCE ARE KEPT
CLEAN.
34 The glass window shall be replaced as
one piece as supplied by the
manufacturer. See glass and log
installation on page 14
35 Do not substitute glass, glowing embers
or logs. Use only glass, glowing embers
and logs supplied by manufacturer.
36 Caution: Do not operate unit with broken
glass.
37 WARNING: DO NOT OPERATE
APPLIANCE WITH THE FRONT
REMOVED, CRACKED OR BROKEN.
REPLACEMENT OF THE GLASS
SHOULD BE DONE BY A LICENSED
OR QUALIFIED SERVICE PERSON.
Natural Gas Propane
Gas Input Rate: Btu/hr Btu/hr
Pilot: 200 200
13,000 11,000
High: 34,000 31,000
WC WC
Min: 7" 10"
Max: 10.5" 13"
Gas C onnection:
Flue Termination:
Fan:
Combustion System:
Logs: Ceramic
Ignition System:
Operation:
Safety Devices:
Fan delay Bi-metal strip
Combustion Method:
Flue Type:
Heat transfer:
Installation Type:
Flue Requirement:
Minimum permissible
gas supply pressure
for purpose of input
adjustment
Manufacturers minimum, 10 ft vertical.
Local codes may have a greater
requirement and must be followed
Flame failure thermocouple
Over heat Bi-metal strip
Inbuilt
Naturally aspirated burner
B vent
Direct radiation and forced convection
3/8" MNPT
Push button to light pilot and main burners
An approved 4" vent cap must be fitted to all installations
90 Watt 2 speed tangential
Multi port burner
Continuous spark electroni c igniti on
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A This appliance is equipped with an
ignition device which automatically
ignites the pilot. Do not try to light the
pilot by hand.
B. BEFORE OPERATING smell all around
the appliance area for gas. Be sure to
smell next to the floor because some
gas is heavier than air and will settle on
the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch.
• Do not use any phone in your building.
• Immediately call your gas supplier from
STOP Read the safety information
above.
• To turn the unit on (Refer to diagram
below)
WARNING: If you do not follow these instructions exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
1. Pilot Off/Low
2. Low Off/Low/High
3. High High (Auto)
SETTING BUTTONS FAN BURNER
FOR YOUR SAFETY READ BEFORE OPERATING
a neighbour’s phone. Follow the gas
suppliers instructions.
• If you cannot reach your gas supplier call
the fire dept.
C. Use only your hand to push the gas
control buttons. Never use tools. If the
buttons will not activate by hand, don’t
try and repair it, call a qualified service
technician. Force or attempted repair
may result in a fire or an explosion.
D. Do not use this appliance if any part has
been under water. Immediately call a
qualified service technician to inspect
the appliance and to replace any part
of the control system and any gas control
which has been under water.
OPERATING INSTRUCTIONS
Visually check the pilot has lit and continue
to hold the button for up to 15 seconds.
If the pilot does not remain alight, push the
button again and release it. This will return
it to the off position. Wait 30 seconds and
repeat the ignition procedure.
• To turn on the heat
Press the center button, this will ignite the
front burner, then press the remaining button
to ignite the main burner.
• To decrease the heat
Release the last two control buttons in the
reverse order.
• To turn the unit off
Release all three buttons to the off position.
Place the gas control in the off position (all
buttons up / out) and turn off the power at
the switch.
TO TURN OFF GAS TO APPLIANCE
Do not attempt to light the pilot by hand.
Wait for five minutes to clear out any gas.
Then smell for gas, including near the
floor. If you smell gas, STOP! Follow
“B” in the safety information. If you don’t
smell gas, go to the next step.
Press the first control button firmly. This
operates the built in safety device and
starts the electronic spark.
Disconnect the electric plug. This will
prevent accidental ignition if the gas
control valve is operated.
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The controls on your new Flame Fire are situated on the lower front right hand side. All
necessary adjustments to the operation of your fire can be made with these controls.
• TO TURN ON THE PILOT
Press the right hand control button firmly.
This operates the built-in safety device and
starts the electronic spark. The pilot burner
will ignite. Check that the burner has lit and
continue to hold the button down for up to
15 seconds. The spark will continue while
the button is held down.
If the burner does not remain alight, push
the button again and release it. This will
return it to the “OFF” position. Wait 30
seconds, then repeat the ignition
procedure. (The ignition button must be in
the “OFF” position before re-attempting
ignition) If, for any reason, the fire goes out
during operation wait a minimum of 3
minutes before attempting to relight.
• TO TURN ON THE HEAT
Press the control buttons in order from right
to left, this will ignite additional burners as
shown in the diagram. There is no need to
hold the when increasing the heat.
• TO DECREASE THE HEAT
This is done by releasing the control
buttons in order from left to right.
• TO TURN THE UNIT OFF
Press and release the buttons in order from
left to right until all 3 buttons are in the “OFF”
(out) position.
Ensure all burners are extinguished.
OPERATION
• FAN OPERATION
On the LOW fire settings, the fan can be
operated on the LOW speed or OFF.
On the HIGH fire setting the fan runs
automatically on HIGH speed.
• NOTE: When the fire is turned on, there
will be a delay in the operation of the fan.
This ensures that a cold draft does not
occur while the fire is warming up.
When the fire is turned off, the fan will
continue to run until the fire has cooled
down.
• POWER FAILURE
Your unit can be used on the low setting
during a power failure. However, if switched
off, it cannot be relit unless power is
available. The appliance is protected by
an overheat switch, and may cut out if used
on the HIGH setting.
• TO TURN OFF GAS TO APPLIANCE
Turn off the appliance by operating the on/
off button and turn off the power at the wall
switch. Disconnect the electric plug. This
will isolate the supply and prevent the
solenoid valve from opening.
1. Pilot Off/Low
2. Low Off/Low/High
3. High High (Auto)
SETTING BUTTONS FAN BURNER PATTERN
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1. Flue connection and proper venting
2. Warm air distribution.
3. Adequate air supply.
4. The heater must not be installed where
curtains or other combustible materials
could come into contact with it. In some
cases, curtains may need restraining.
See below for minimum clearances
required.
LOCATION
5. The heater is not designed to be built
into bookcases or shelves or any
combustible opening.
6. Check that room ventilation complies
with local regulations.
7. This heater must be mounted on a
hearth not less than 2” thick and at least
the width and depth of the heater.
8. Installation location shall provide
adequate combustion and ventilation air.
9. A gas appliance must not be connected
to a chimney flue serving a separate
solid-fuel burning appliance.
When positioning the heater, the main points governing the location are:
10. Before installing the heater, inspect the
chimney, flue piping and/or solid fuel
burning fire place and remove any
combustible materials.
11. A zero clearance kit is available from
your gas appliance retailer.
• Mantles
A mantle is allowable providing that it is
outside the minimum clearances and the
distance it protrudes is no more than half
the distance it is above the heater.
See diagram below
12”
RIGHT
12”
ABOVE
40”
FRONT
12”
LEFT
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• Fireplace dimensions
There are two types of installation that may be used with this heater.
• Non-combustible (masonry, brick etc.) fire place.
• Zero clearance kit installation, for installation in combustible materials.
In each case there are minimum and maximum dimension that the fire place or opening must
fall within, as shown in these diagrams.
For a non-combustible fire place, the hearth
must be not less than 2” thick and at least
the width and depth of the heater. The base
where the heater is to sit must be flat with
no protrusions that could damage the base
of the heater.
Solid Fuel Burning Fireplace
For combustible installations a zero
clearance kit must be used.
Combustible installation
This may require a sheet of noncombustible material to be laid under the
heater or a layer of cement to be poured
on the hearth.
The fireplace flue damper can be fully
blocked open or removed for installation
of the gas fireplace insert.
The fireplace and fireplace chimney must
be clean and in good working order and
constructed of non-combustible materials.
Make sure that chimney cleanouts fit
properly.
Refractory, glass doors, screen rails,
screen mesh and log grates can be
removed from the fireplace before
installing the gas fireplace insert.
Smoke shelves, shields and baffles may
be removed if attached by mechanical
fasteners.
Cutting any sheet metal parts of the
fireplace, in which the gas fireplace insert
is to be installed is prohibited.
6” Minimum
chimney flue
Page 12
12
• RUN GAS SUPPLY
For pipe sizing, refer to your local gas
installation codes.
• PURGE SUPPLY OF AIR AND
DEBRIS
All foreign materials such as filings must
be purged from the gas supply, as they may
cause the gas valve to malfunction.
A means to measure the gas pressure
immediately upstream of the supply
connection to the appliance shall be
provided by the installer.
Connect and tighten union.
On completion of work, check for gas leaks.
VENTING
GAS CONNECTION
Use only an approved B vent system.
An approved chimney liner must be
used.
It is recommended that the flue be
installed vertically only. If installation
prevents this then there must be at
least 4 feet of vertical flue before any
bends. The flue must not fall below
horizontal at any stage. There must
not be more than 2 bends in any
system. Any horizontal section of flue
must be less than 1/3 the length of
vertical flue which follows it.
See diagram
An approved B vent system must be
attached by mechanical means to the flue
spigot and sealed using an approved high
temperature sealant.
**
X/3 maximum
maximum
2 bends
10 ft
Minimum **
4 ft
minimum
X
** Refer to local codes for other minimum
requirements.
3/8” MNPT
Use a soapy solution on all gas
connections. Leaks will be visible when the
soapy solution forms bubbles. When
finished wipe soapy solution with rag to
remove residue.
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13
ELECTRICAL CONNECTION
There is a junction box provided at the front
of the heater for the electrical connection.
WARNING: This appliance must be
properly grounded for your protection
against shock hazard.
Connecting the power supply:
Refer to the diagram opposite,
1 Open the side doors.
2 Loosen the screws holding the front
panel in place.
3 Remove the front panel by sliding to one
side to release it and then sliding back
again to release the other end. Take care
not to place strain on the wires from the
heater to the fan switch on the front panel.
4 Remove the two lowest louvres from the
heater by sliding to one side to release the
end and then sliding back again to release
the louvre completely.
5 Remove the two screws holding the front
cover of the junction box in place and
remove the cover. A hole is provided on
the right hand side of the junction box for a
suitable electrical gland to be attached and
the electrical supply to pass through.
6 There are two wires (one black, one
white) that have been partially bared inside
the box and a grounding (earth) pole with
a green wire attached. It is important that
the power supply is connected to the
correct wires and that the appliance is
properly grounded by attaching a ground
connection to the grounding pole.
Black wire = Hot (115V AC 60Hz)
White wire = Neutral
7 Once all three connections have been
made, make sure that all connections are
safe and that the power connections cannot
come into contact with the appliance
casing.
Replace the cover on the junction box and
reassemble the heater in the opposite
order.
Take care not to trap or damage any wires
when reassembling the appliance.
WARNING: Failure to properly ground this
appliance with affect its operation and may
cause damage to the appliance or
personal injury.
Page 14
14
The logset is packed inside the unit and
the packaging must be removed prior to
installing the logset in its correct position.
• Open both side panels.
• Remove fasteners on both sides of the
top glass retainer.
• Lift retainer away from unit.
• Loosen screws on bottom glass retainer.
• Carefully lift glass out of bottom channel.
• Carefully remove log packaging.
The logset has two holes underneath for
location onto the pins inside the unit.
Place the logset into the unit ensuring that
the locating pins enter the two locating
holes on the bottom face of the logset.
Gently place loose ember bed material
in front of the front log only. Do not
pour as dust particles from the plastic
bag may block the burner ports.
Level it with a pencil or screwdriver and
remove excess material. Note: The ember
bed material must be placed after the logs
are fitted. If the logs are to be removed for
any reason, the ember bed material must
be removed first and replaced after the
logs are refitted. Any material that prevents
the logs sitting flat on the burner top can
upset the burning pattern and performance
of the heater.
• Replace glass and top glass retainer,
tighten bottom glass retainer screws.
Note: Fit glass so that the joint in the glass
seal is at the bottom.
• Take care not to damage seals.
• Reinstall side panels.
LOG INSTALLATION
WARNING: Failure to position the parts
in accordance with these diagrams or
failure to use only parts specifically
approved with this appliance may result in
property damage or personal injury.
Note: When first lighting the heater, the
logs need to be burnt in, which may take
approximately 2 hours. The flame color
may change after the initial burning in
period.
Page 15
15
TESTING PROCEDURE
Turn gas supply on and plug the unit into
the power supply. (Caution 115V)
TO CHECK BURNER PRESSURE
• Refer to Rating Plate.
• Remove the wiring cover panel.
• Remove test point plug and attach
manometer to test point.
The test point is on the front injector
block.
• Light heater, turn to High heat setting and
check pressure.
• If adjustments are necessary, the
regulator is situated on the front of the
gas control.
• After checking pressure, turn the unit off,
remove manometer and replace test
point plug.
• Turn the heater on and off a few times to
check ignition.
• When you are satisfied that the heater is
working correctly, reassemble panels.
• All burner aeration is factory preset and
cannot be adjusted.
• If you are unable to get the unit to operate
correctly, refer to Troubleshooting on
Page 18, before contacting your local
service contact as listed on Page 3.
• It may take approximately 2 hours for the
logs to achieve their full flame pattern
and glow.
• During the initial burning in period,
some smoke and smell may be
experienced. The heater should be run
on the high position in a well ventilated
room until these dissipate.
TESTING AND COMMISSIONING
It is the responsibility of the installer to
check that under normal operating
conditions of the appliance, all flue gases
are exhausted to the outside atmosphere
and that there is no spillage of combustion
gases into the room.
COMMISSIONING
INSTALLATION AND COMMISSIONING
CHECKLIST
Complete the installation checklist and the
installer details on page 23 and make sure
that this instruction book is left with the
customer.
INSTRUCT CUSTOMER ON USE OF
UNIT
Explain to customer about use and care of
unit. Make sure the customer understands
the instructions.
EXPLAIN
Ignition, Adjusting heat level, Fan Switch,
Turning “OFF”.
NOTE:
THE MANUFACTURE RESERVES THE
RIGHT TO CHANGE OR MODIFY
SPECIFICATIONS WITHOUT NOTICE
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IMPORTANT MAINTENANCE INSTRUCTIONS
ANNUAL INSPECTION
The unit should be inspected at least once
per year by a qualified service technician
including inspection of the flue system.
The appliance area must be kept clear and
free from combustible materials, gasoline
and other flammable vapors and liquids.
• CLEANING INSTRUCTIONS.
Before cleaning, make sure the electrical
power and gas are turned off and that the
unit has cooled down.
WARNING: Do not clean the glass or unit
when hot.
Do not remove any internal wiring covers.
Do not use abrasive cleaners.
Do not use solvent based cleaners.
• OUTER CASE
The outer case of the fire place should be
cleaned with a soft, damp cloth.
Do not use aerosol polishes to clean the
casing while the fire is in operation.
Do not damage or distort any part of the
heater.
Do not use wet cloth or spray cleaners on
burners
• VENT MAINTENANCE
The flue should be inspected annually for
blockages and signs of damage.
• VISUAL INSPECTION OF FLAME
Check that the pilot and burner flames are
operating normally.
If the flames appear either very short or very
long and streaky or are producing smoke
MAINTENANCE INSTRUCTIONS
or soot deposits then there may be a
problem with the heater or the gas supply.
A heater should not be used if you suspect
there may be a problem, and a service
agent must be called to investigate the
cause of the problem.
Normal
Abnormal
Normal
The main burners are designed to produce
some yellow flame but should not produce
smoke or excessive soot.
NOTE: The flames may take up to 15
minutes to settle from ignition when heater
is cold.
Abnormal
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• ELECTRIC MOTOR MAINTENANCE
Motors are permanently lubricated and
need no lubrication.
Keep fan and motor free of dust and dirt,
clean annually.
The heater should be serviced
annually only by an authorised person.
• GLASS REPLACEMENT AND
CLEANING. (May be performed by the
owner)
It is best to handle the glass with clean
gloves to avoid smearing the glass with
finger prints which might show after
replacement.
Refer diagram opposite
Open the side panels.(1) Access can now
be obtained to the two top glass retaining
screws.(2)
Gently lift the retaining trim away from the
glass.(3)
Carefully lift the glass out of the bottom
retaining channel, taking care not to
damage the fiber seal on the perimeter of
the glass.(4)
The glass may be cleaned with a damp
sponge and soapy water. If the seal is
damaged it should be replaced. Remove
any soot deposit from the log set with a
soft brush and a vacuum cleaner. Soot
deposit may indicate that the flue is not
drawing properly. Check the flue for correct
operation.
It is best to handle the glass with clean
gloves to avoid smearing the glass with
finger prints which might show after
replacement.
NOTE:
When replacing the glass make sure that
the joint of the fiber seal is at the bottom of
the glass.
• BURNERS
Due to the design of the burners in this
heater, they do not require cleaning by the
owner. The burners should be cleaned
once a year by a qualified service agent.
• FAN
NOTE: The fan has a permanently
lubricated bearing. DO NOT OIL.
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WIRING DIAGRAM
NOTE:
If you have any other faults or problems, please refer to your Installer or local qualified service
agency
SYMPTOM CAUSE SOLUTION
No power present Ensure power cord is plugged in and
turned on
No gas present Ensure gas supply is turned on
power cut Re-ignite after power is restored
Air in gas pipe Purge air (installer)
Ignition failure Repeat lighting procedure
Smell of gas Leaking gas Turn gas off at meter and call installer
Heat switch not activated Allow fire to run on HIGH for 15 minutes
minimum
Fan not turned on Ensure appliance fan switch is in ON
position
Small soot deposit Normal operation No action required
Inadequate flue system
Log misalignment Call service department/agent
Incorrect gas pressure
Condensation on glass Normal operation Allow fire to warm up
Streaky lines on glass Normal operation Remove and clean glass
Soot deposit forming on
glass or logs
Burner will not light
Fan not wo rking
Caution: Label all wires prior to
disconnection when servicing
controls. Wiring errors can
cause improper and dangerous
operation.
Verify proper operation after
servicing.
TROUBLE SHOOTING
Wiring Diagram Wiring Diagram Ladder
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EXPLODED DIAGRAMS
Page 20
20
Page 21
21
PARTS LIST
ITEM NO. QTY . PART NO. DESCRIPTION
1 1 7993-1
FLUE SPIGOT ASSY NAT IB USA
2 1 7074 HEAT EXCHANGER FRONT ASSY 3+3H
3 1 7075 HEAT EXCHANGER REAR ASSY 3H
4 6 6624 BURNER EXCHANGER TRANSFER TUBE
5 2 6625 BURNER HEAT EXCHANGER BRACKET
6 1 7997
COMB CHAMB ASSY IBR US PAINTED
7 1 7195V FRONT PANEL PAINTED VIPER IBR
8 1 7141
FAN QLN65/0030-3038LH MVL 110V
9 9 7130 FAN MTG SLEEVE
10 9 7129 FAN MTG GROMMET
11 9 9028
SCREW 8X5/8 MUSH HEAD 33611923
12 3 6651 CUSHION RUBBER REH210
13 1 7950
INJECTOR BLOCK BRKT FRONT MKII
14 1 7182 INJECTOR BRAY 420 CAT33 MULTI NG
1 7175
INJECTOR BRAY 120 CAT23 SINGLE
LP
16 1 7341
INJECTOR BRAY 600 CAT33 MULTI NG
1 7183
INJECTOR BRAY 200 CAT33 MULTI LP
18 4 9064
SCREW M4 X 8 PHPMZ SPRINGWASH
19 1 7870 PILOT BODY TOP CONVERTIBLE
20 1 7871
PILOT CONVERTIBLE HOOD 2 FLAME
21 1 7875 ELECTRODE
22 1 7876 ELECTRODE NUT (S.I.T)
23 1 7986
ELBOW 6mmx1/8"BSPT BFM690602
24 1 7904 PILOT B RA CKE T FRONT US A
25 1 7873
INJECTOR LPG 31
NG
1 7872
INJE CTOR NG 51 LP
27 1 7937
GAS SUPPLY TUBE A IBMAN
28 1 7938 GAS SUPPLY TUBE B IBMAN
29 1 7948 PILOT TUBE IB MAN US
30 1 7955
INJECTOR BLOCK A+B+D
31 1 7952 INJECTOR BLOCK A+B
32 1 7924
FRONT BURNER US ASSY PAINTED
33 1 4990 MAIN BURNER NG/LPG USA FLA ME
34 1 7044 CERAMIC LOG SET c/w GRANULES
35 1 7258
AERATION SLEEVE SHORT
36 1 7564 ELECTRODE SLEEVE
37 2 7240
LOG LOCATING SLEEVE
38 2 9115 SCREW M5 X 25 PHSMZ PHIL
39 6 7029
LOUVRE TUBE FS 9.5 GOLD
40 1 7099 LOUVRE TUBE RD 15.8 GOLD
41 1 4996 GLASS PANEL ASSY IB/FS35
42 1 7004
BURNER DIVERT PANEL PTD ETR
43 1 7033 GLASS RET TOP ASSY PAINTED
44 1 7037
GLASS RET BOTTOM ASSY PAINTED
45 1 7920 FRONT PILOT SHIELD USA PAINTED
46 1 5327G BRAND BADGE GOLD
47 3 6642
O RING REH210
48 2 7288 FAN MOUNTING BRACKET IBR
49 1 7072
FAN MTG PANEL IBR
50 1 7202 FAN PARTITION PANEL LOWER IBR
51 1 7220
FAN DIVIDING PANEL BRKT IB
52 1 7858 FAN PARTITION PA NEL IBR ETR US
53 1 7208 FAN GUIDE TOP PAINTED IBR
54 1 7981
FAN DIVIDING BRKT.IB MAN USA
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INSTALLATION NOTES
55 1 7989
REAR PANEL IBR USA
56 1 7197 REAR TOP PANEL IBR
57 1 7198 REAR SIDE PANEL LH IBR
58 1 7190V
SURR TOP PANEL IBR VIPER
59 1 7191V SURROUND LEFT HAND IBR VIPER
60 1 7192V SURROUND RIGHT HAND IBR VIPER
61 4 7177
DOOR SPRING IBR
62 1 7193V DOOR LH IBR VIPER
63 1 7194V DOOR RH IBR VIPER
64 1 7227
AIR GUIDE TOP IBR
65 1 7228 FRONT TRIM P AINTE D IBR
66 2 7285 OVERTEMP CABLE COVER PAINT IBR
67 1 7189V
TOP PANEL ASSY IBR VIPER
68 1 7999 FAN DIVIDING PANEL IBR MK2
69 1 7857 FAN PARTITION PANL DGREASE USA
70 1 7221
FAN DISCHARGE GUIDE IBR
71 1 7222 FAN DISCHARGE GUIDE SHROUD IBR
72 1 7294 ANTI RATTL E BUTTON
73 1 7855
FLEXTUBE PANEL MOUNT ASSY USA
74 1 7984 PILOT ADAPTOR MAN USA
75 1 6635 FAN SWITCH R210
76 1 6643
MAIN GAS TUBE RETAINER (3)
77 1 4995 GAS CONTROL ASSY FLAMEFIRES
78 1 6917 SPA RKER UCH/EC
79 1 7089
FAN SWITCH FLAME 3 POSITION
80 1 7118 THERMOCOUPLE ASSY FLAMEFIRES
81 3 6617G CONTROL BUTTON BLK REH241
82 3 6618
BUTTON SPRING UCH/EC
83 1 7856 GAS CONTROLLER INLET IBR US
84 1 7023
CONTROL BRKT
85 1 7152
WIRING COV ER PAINTED IBR
86 1 7901 THERMOCOUPLE NUT
87 1 7903
SPACER THERMOCOUPLE PILOT
88 1 7519
OLIVE 6MM
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1. Was a fireplace inspection carried out?
(i.e. clearances, combustibles etc.)
2. Was a manufactured flue system installed?
3. Has specified gas pressure been set?
4. Are decorative logs located correctly on pins?
5. Have ember granules been placed and free of dust and
powder?
6. Has appliance been sealed around the fireplace?
7. Has the appliance been test fired for correct operation
(All burners light without delay)
8. Is the end-user fully aware of operating procedure?
NO YES
Company name: _______________________________________________________
Installers name: ______________________________________________________
Address: ______________________________________________________
______________________________________________________
Phone: __________________ Mobile: ___________________
Permit number for installation:_________________
Signed: __________________________ Date: ___________________
INSTALLATION / COMMISSIONING CHECKLIST
INSTALLER DETAILS
Page 24
zx
Part Number 7918
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