Rinnai HDC 1600i Low NOX, HDC 1600e Low NOx, REU-VCM2837FFUDHD-E, REU-VCM2837WDHD-E, HD55e Low NOx Installation And User Manual

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Installation and User

Manual

REU-KBM3237FFUDHD-E

HDC 1600i Low NOx

REU-KBM3237WDHD-E

HDC 1600e Low NOx

Continuous Flow Water Heater

Important.

Read these instructions carefully before attempting installation or use of this appliance. All work must be carried out by competent persons.

The Rinnai condensing water heaters are CE Marked as allowed by Technigas.

HDC1600 Low NOx

Infinity K26 & HDC1200

Certificate numbers: E1390/5633 ID number: 0461CP1022 Date of Issue: 20/01/2014

Last revision: 02/02/2010

Quality System Standard

ISO 9001 - 2008

The Design, Development, and Manufacture of Gas Water Heating Appliances done under Rinnai’s Quality Management System is certified under the Quality Management System Standard ISO 9001.

Registration Number JQ0003D Registered since: February 1994 Certified by JIA—QA Centre.

CONTENTS 3

USERS INSTRUCTIONS 4

FEATURES AND BENEFITS 5 IMPORTANT INFORMATION 6 OPERATION WITHOUT REMOTES 8 STATUS MONITOR 8 TEMPERATURE CONTROLS 9 ERROR MESSAGES 14 RECIRCULATION MODE 16 RESTARTING THE RINNAI WATER HEATER 18 CARING FOR THE HDC 18

INSTALLATION INSTRUCTIONS 19

UK INSTALLATION INSTRUCTIONS 20 UNPACKING RINNAI WATER HEATER 21 OPERATION 22 MAIN COMPONENTS 23 INSTALLATION INSTRUCTIONS 24 FLUE REQUIREMENTS 28 CONDENSATE DISPOSAL 32 TEMPERATURE CONTROLS 34 EZ CONNECT 36 TESTING 37 GAS PRESSURE SETTING 38 DIP SWITCH SETTING 40 DIMENSIONS 43 TECHNICAL DETAILS 45 PRODUCT FICHE 46 FLOW CHART 47 WIRING DIAGRAM 48 DIAGNOSTIC POINTS 49 WATER FLOW CHARACTERISTICS 50 LETTER OF COMPLIANCE 51 CE CERTIFICATE 52 COMMISSIONING CHECK LIST 53 COMMISSIONING SHEET 54 SERVICE RECORD 55 MAINTENANCE 56 UK WARRANTY 59 CONTACT 61 HEATER DETAILS 61

CONTENTS

USERS INSTRUCTIONS

The following instructions are designed for the user of the water heater. The user may not install or adjust the appliance in any way that requires the removal of the front cover of the unit. To remove the front cover of the unit you must be certified competent to do so. Information for the Installer is given on page 19.

All work done on this appliance must be done by a qualified gas engineer. A qualified gas engineer must carry an up to date GAS SAFE Registered Gas Installer photo identification card while working on gas appliances. If you are unsure do not be afraid to ask the engineer to show you the card. If you are still not satisfied call GAS SAFE on 0800 408 5500 and verify the engineer’s name with their database. This is for your own safety.

Responsibilities of the USER

The user must abide by all warnings given in this book. The user must only reference the user section of the book, and may not carry out any procedure listed in the installer section. This installation manual should be kept with the appliance for maintenance and user information. The user must have the unit checked and maintained annually by a gas engineer. The user must periodically check the water filter on the inlet to the appliance. The user must not use the appliance in any way that it was not meant to be used. The user may only use the heater as detailed in the User portion of this manual. Interference with a sealed component is not permitted. In case of defect parts only use genuine Rinnai components for replacement. Conversion to other gas types should only be carried out by a qualified installer or a gas distributor according to the practice in the country where the unit is installed. The user must not store or use any flammable vapours or liquids in the vicinity of this or any other appliance. The user should familiarise themselves with the water heaters gas service valve and the main gas valve to the premises.

ATTENTION: air surrounding the water heater, venting and vent termination(s) is used for combustion and must be free of any compounds that cause corrosion of internal components. These include corrosive compounds that are found in aerosol sprays, detergents, bleaches, cleaning solvents, oil based paints/ varnishes, and refrigerants. Therefore Rinnai recommends outdoor models be used for these locations where possible. The water heater, venting and vent termination(s) should not be installed in any areas where the air may contain these corrosive compounds. If it is necessary for a water heater to be located in areas which may contain corrosive compounds, Rinnai strongly recommends the following: Indoor/Internal Water Heaters: * DO NOT install in areas where contaminated air is present * Consider before installation where air has the ability to travel within the building * Where possible, install the water heater in a sealed closet so that it is free of contaminated indoor air * Chemicals that are corrosive in nature should not be stored or used near the water heater Outdoor/External Water Heaters and Vent Terminations of Indoor/Internal Water Heaters: * Install as far away as possible from exhaust vent hoods * Install as far away as possible from air inlet vents. Corrosive fumes may be released through these vents when air is not being brought in through them. * Chemicals that are corrosive in nature should not be stored or used near the water heater or vent termination. Damage and repair due to corrosive compounds in the air is not covered by warranty.

The exhaust outlet may change colour over time due to the condensate in the exhaust gases. This discoloration does not damage the part or its form, fit or function.

Benchmark places responsibilities on both manufacturers and installers. The purpose is to ensure that customers are provided with the correct equipment for their needs, that it is installed, commissioned and serviced in accordance with the manufacturer’s instructions by competent persons and that it meets the requirements of the appropriate Building Regulations. The Benchmark Checklist can be used to demonstrate compliance with Building Regulations

and should be provided to the customer for future reference. Installers are required to carry out installation, commissioning and servicing work in accordance with the Benchmark Code of Practice which is available from the Heating and Hotwater Industry Council who manage and promote the Scheme. Visit www.centralheating.co.uk for more information.

IF YOU SMELL GAS

Isolate the gas supply and get out of the building. Do not try to light any appliance. Do

not turn any light or other electrical switch on or off. Do not use any telephone in the

building. Call your gas engineer from a safe location and follow their instructions. If

you cannot reach your gas engineer ring the following: National Grid 0800 111 999

Congratulations on purchasing the technologically advanced, temperature controlled, Rinnai Hot Water System.

 Rinnai water heaters will NEVER RUN OUT of hot water. As long as electricity,

water, and gas supplies are connected, hot water is available when hot water taps are open.

 Built into the main micro-processor is the facility to LIMIT THE MAXIMUM

TEMPERATURE of the hot water supplied. The water temperature may be set to

various temperatures. This is particularly useful when the hot water unit is installed where young children or the infirm may be using the hot water. If required, the temperature can be changed via the dip switches on the PCB or with a localised controller. For further information, please contact Rinnai.

 Rinnai HDC water heaters are powered flue appliances. This makes them

COMPACT, saving both floor and wall space.

 The temperature of outgoing hot water is CONSTANTLY MONITORED by a BUILT-

IN SENSOR. If the temperature of the outgoing hot water rises to more than 3°C

above the selected temperature the burner is shut OFF and only turned ON again when the temperature falls to below the selected temperature.

 The burner lights automatically when the hot water tap is opened, and extinguishes

when the tap is closed. IGNITION IS ELECTRONIC, so there is no pilot light. When the hot water tap is off, no gas is used.

 The Rinnai HDC Condensing water heaters have a built in Status Monitor on the

front of the unit to display error codes and run condition. Up to four external temperature controllers can be mounted remotely from the heater. This offers the following additional features:

- Localised temperature setting - Diagnostic information

- Error Codes - Clock - Bath fill

 Temperature Controllers are an optional extra. These provide functions including Bath

Fill, Voice Prompt, and Clock Setting.

 Temperatures selected at the controllers are retained in the SYSTEM MEMORY.

 Operating NOISE LEVEL IS VERY LOW.

 ERROR MESSAGES ARE DISPLAYED on the Temperature Controllers, assisting

with service or fault diagnosis.

 FROST PROTECTION device built in as standard.

 The Rinnai HDC Condensing water heaters have the ability to control an external

RECIRCULATION PUMP providing more comfort in case of close loop system.

 The Rinnai HDC Condensing water heaters have the possibility to be connected to

the Rinnai S-BMS (Building Management System). For further information, please contact Rinnai.

FEATURES AND BENEFITS

Excessively hot water is dangerous, especially for young children and the infirm. The water heater allows you to control the temperature of your hot water to safe levels.

Do stay with children whenever they are in the bathroom.

Do take them out of the bathroom if you need to answer the phone or door.

Do test the temperature of the water with your elbow before placing your child in the bath.

Do make sure that the tap is turned off tightly.

Do consider setting your Rinnai Water Heater at a maximum temperature of 50°C.

Do install a child proof tap cover OR,

Do install a child resistant tap.

Do not leave a toddler in the care of another small child. The older child may not have safely set the temperature.

IMPORTANT INFORMATION

Water temperature over 50ºC can cause severe burns instantly or even death from scalding.

Children, disabled and the elderly are at the highest risk of being scalded by excessively hot water.

Always test the temperature of the water before bathing or showering.

Burns from hot water taps can result in very severe injuries to young children.

Hot water at 65°C can severely burn a child in less than half a second. At 50°C it takes five minutes.

Burns can occur when children are exposed directly to hot water or when they are placed into a bath which is too hot.

 Consider child-resistant taps or

inexpensive tap covers, both of which prevent a child’s hand from turning on the tap.

 Consider reducing the tempera-

ture of the water supplied to the hot tap to 50°C.

This approach can be extremely valuable because it requires a one time action for a long term reduction in risks of scalds. This type of automatic protection is important during times when a parent or carer has been distracted.

NOT

IMPORTANT INFORMATION

Always check water temperature before use.

Refer to warning about hot water on page 6 for important safety information.

Hot water may go cold without warning at very low water flows (less than 3 l/min).

The delivered water temperature is controlled automatically. The water from the hot tap may be reduced after the temperature shown on the remote control is raised. The water flow may also vary with the temperature of the incoming water supply.

Keep flammable materials, trees, shrubs, chemicals, etc. away from the flue outlet / terminal.

Do not spray water into flue terminal

Do not touch the flue outlet. Do not insert objects into the flue outlet / terminal.

On cold days steam may be discharged from the flue outlet. This is normal, do not be alarmed. It does not indicate a fault.

If freezing temperatures are expected, turn off the water and gas, and drain the water heater.

If the power is left on the Automatic Frost Protection will prevent the unit from Freezing. Frost protection is standard on all units.

OFF!

Filter

Drain

Gas

Valve

GasColdHot

Turn Water Off

Turn Gas Off

Drain Water

HOT!

Rinnai HDC products have no pilot light and operate automatically as soon as water flow is sensed. The burner ignites with electronic ignition and the flame extinguishes as soon as water flowing through the appliance stops.

Turn On by opening the hot water tap

The Rinnai HDC range of water heaters are factory preset to a temperature of 55°C; the HD range are preset to 65°C. Other limits, lower or higher, are available on request. Temperature controllers are available to allow precise digital temperature control. Controllers can be installed at any time after installation of the hot water unit.

Excessively hot water is dangerous. Rinnai water heaters allow you to control the temperature of your hot water to a safe level.

Water temperatures above 50°C can cause severe burns instantly, such scalding may even result in death. Those most at risk are children, disabled, elderly and the infirm. Hot water at 65°C (a very common water temperature in the UK) can severely burn a child in less than half a second. At 50°C it takes five minutes.

Consider using Thermostatic Mixing Valves on the Hot Water Outlets.

OPERATION WITHOUT REMOTES

The new series of Rinnai Water Heaters have a built in status monitor on the front.

The status monitor has three conditions:

1. The water heater is off (no water flowing): the monitor is blank.

2. The water heater is on (heating water): The monitor displays the set

temperature.

3. The water heater should be on, but is not (water is flowing, heater is not on): The monitor will display a flashing error code.

STATUS MONITOR

CAUTION

NOTE

NEW FEATURE

HOTHOT

COLDCOLD

OFF!OFF!

STATUS MONITOR

TEMPERATURE CONTROLS

The purpose of a Temperature Controller is to enable the user to have localised control over the hot water supply. Used correctly, the hot water unit will supply hot water at the temperature selected, even when the water flow is varied, or when more than one tap is used. Adjustments to the operation of your hot water unit can be made with any of the Temperature Controllers. Each Temperature Controller can be individually programmed.

Up to four Universal and/or Deluxe Temperature Controllers can be fitted with Rinnai water heaters. Universal Controllers allow temperature selection only and one comes as standard with some of the water heaters, Deluxe Temperature Controllers are always an optional extra. These controllers have temperature selection, bath fill, voice prompt, and time clock functions. When more than one Universal Controller is used just one may be set as the Master Controller to allow temperatures above 50°C.

Various water temperatures (°C) can be selected as follows:

Universal Controller “MC-91”:

37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 48, 50°C

Master Universal Controller “MC-91”:

37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 48, 50, 55°C ( 60, 65°C, 75°C HD )

Deluxe Bathroom Controller “BC-100V”:

Hot Water Delivery: 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 48, 50°C

Bath fill Delivery: 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48°C

Deluxe Kitchen Controller “MC-100V”:

37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 48, 50, 55°C ( 60, 65°C, 75°C HD )

If a temperature of 43°C or higher is selected on any controller and this temperature is then decreased to below 43°C and increased again whilst the water is running, the maximum selectable temperature will be 43°C. This provides additional safety for the user.

Suggested temperatures are:

Kitchen 45°C; Shower 39°C - 43°C; Bath fill 39°C - 45°C

These temperatures are suggested starting points for selection. You may find higher or lower temperatures are more comfortable. Maintaining lower temperatures helps to save energy. To obtain water temperatures lower than 37°C simply add cold water.

When multiple temperature controllers are used they allow the temperature to be set from various locations by pushing the transfer button which gives that controller priority over the system. The temperature selected by the controller with priority will be available to all outlets.

TEMPERATURE CONTROLS

Remote temperature controllers provide control over the water temperature. Rinnai water heaters can be operated with 1, 2, 3, 4 or no temperature controllers.

The MC-91-3A controller can be locked by pressing the Transfer button and the up-button together for 5 seconds. A beep will sound confirming that the controller is locked. The display will alternately show “LOC”, the temperature setting, and a diagnostic code if one has been activated. All of the controllers in the system are also locked.

Each time a button is pressed, a BEEP will sound. The BEEP sound can be muted by depressing the Temperature Controller Up and Down buttons simultaneously for more than 5 seconds. This can be done for each Temperature Controller. To return to original settings, repeat this step.

Safety features

Whilst the hot water tap is open, the following safety features apply:

 Temperature selection cannot be

transferred.

 The temperature setpoint on the

controller with priority can always be lowered, but the setpoint can only be raised to 43°C.

 Other controllers are unable to take

priority or change the delivery temperature of the water.

 If off, the controller cannot be turned on.

The temperature of the outgoing water is constantly monitored by a built in sensor.

If the temperature of the outgoing hot water rises to more than 3ºC above the selected temperature shown on the digital display, or the preset limit if controllers are not fitted, the burner will automatically go out.

The red “In Use” indicator will also go out.

The burner will ignite again once the outgoing hot water temperature falls to that shown on the digital display (or the pre-set limit of the Rinnai HDC heater).

NOTE

TEMPERATURE CONTROLS

Using the Temperature Controllers

Press the ON/OFF button on a temperature controller after making sure that water is not flowing.

The system will become active, the temperature will default to 40°C and the controller that turned the system on will have priority.

The temperature setting on the controller will light up.

Adjusting Temperature

Simply press the Hot Water Temperature Up or Down arrow button until the desired temperature is displayed on the digital display.

Using Hot Water

To operate the heater, simply turn any hot water tap on. This will automatically light the burner providing hot water. The red IN USE indicator will glow on the temperature controller.

To turn off your hot water system

During normal operation the system is left on.

To turn the system off simply press the ON/OFF button on any temperature controller (where fitted). This will shut the water heater down completely including the temperature controller digital display.

The Digital Monitor will go out.

If hot water taps are opened when the Rinnai HDC is off, cold water will flow from the taps.

If the system is to be left off over the winter be sure to drain it down if there is a possibility of freezing temperatures.

Using High Temperature Display Controllers

You will need to program the Master controller if you want to display and use temperatures over 50°C. Programming only needs to be done on Master universal controller; other universal controllers will not allow this. Deluxe Kitchen controllers are supplied already programmed to allow high temperatures.

STEP 1: On the Master controller only press and hold the Transfer and ON/OFF buttons simultaneously (see Fig. 1) until a

“beep” is heard (approx. 5 seconds).

STEP 2: When the Primary controller is switched on it should be possible to select

temperatures higher than 50ºC. If not repeat STEP 1.

If the master controller is replaced, repeat STEP 1 above for the new controller.

COOLER

HOTTER

Fig. 1

NOTE

TEMPERATURE CONTROLS

Using 2 or more Universal Temperature Controllers.

Switching the system ON.

The hot water system and all controllers can be switched ON and OFF from any controller by pressing the ON/OFF button as shown. When the system is turned ON the water temperature display will be lit.

During normal operation the system is left ON. Do not push the

ON/OFF button when water is running.

Using hot water.

Ensure the system is switched On by verifying the temperature display is lit. Ensure the local controller has priority by verifying the Transfer LED indicator is lit. If it is not then press the Transfer button once. This gives the local controller priority of temperature over the system.

Select the desired temperature using the Hot water temp. buttons. The selected temperature will be displayed on all controller displays. This is the water temperature which will be supplied from the heater.

Bathroom temperatures should be no more than 50°C.

Open the hot water tap. The appliance will be activated and the In Use indicator will be lit.

Using 4 Universal Temperature Controllers.

You will need to activate the fourth controller.

STEP 1: On the Master controller press and hold the Transfer and ON/OFF buttons simultaneously (see Fig. 2)

until a “beep” is heard (approx. 5 seconds).

STEP 2: Check that the display on all Four controllers is lit and displaying a temperature when switched on. If any ONE of the controllers displays two dashes (see Fig. 1) in the display repeat STEP 1.

If the master controller is replaced, repeat STEP 1 above for the new controller.

NOTE

Fig. 2

Fig. 1

Do not push the ON/OFF button on the Master controller after transferring priority of temperature selection to a Secondary controller as the system will shut down.

Do Not Turn OFF the Master Controller

Temperature priority cannot be switched to another controller when the water is flowing through the water heater.

Depending on the weather conditions and the length of the pipe between the heater and the tap in use, there may be a variation between the temperature displayed at the controller and the temperature at the tap.

Do not clean the control with solvents or detergents. Use only a soft damp cloth.

TEMPERATURE CONTROLS

If a temperature over 50°C has been selected on a controller and priority of temperature selection is transferred to another controller, then back again, the temperature on the controller will automatically drop to 50ºC. If the set point is 50°C or less it will not alter. This is a safety feature.

Controller 1 in use

Controller 2 cannot take

priority

Kitchen

Bathroom

ERROR MESSAGES

Rinnai water heaters have the ability to check their own operation continuously. If a fault occurs, an error code will flash on the Digital Display (and on the Status Monitor). This assists with diagnosing the fault, and may enable you to overcome a problem without a service call. Please quote the code displayed when enquiring about service.

* In all cases, you may be able to clear the Error code by turning the hot water tap OFF, then ON again. If this does not clear the error, try pushing the On/Off button OFF then ON again. If the Error Code still remains contact Rinnai or your nearest service agent for advice. ** Faults caused by insufficient gas/water supply or gas/water quality and installation errors are not covered by the manufacturer’s warranty.

ERROR MESSAGES

RECIRCULATION MODE

The Rinnai water heater has the ability to control a recirculation pump. Two modes are available, Economy and Comfort, which recirculate the water in the plumbing system to provide hot water more quickly when a tap is opened.

Recirculation mode is for residential installations only. Recirculation mode cannot be used with the Bath Fill controller (BC-100V), an air handler, or with

multiple Rinnai water heaters. The maximum Rinnai temperature setting while in recirculation mode is 65°C.

Pump Requirements

Voltage: 230V AC, 50 Hz Amperage: less than 2 amps

NOTE: The Rinnai PC board will be damaged if amperage exceeds 2 Amps. In-rush current: Less than 2.5 Amps. Check valve: An integral flow check (IFC) valve is required. See plumbing diagram.

Pump Size

The pump should be sized for 10 L/min at the pressure loss through the tankless water heater and the supply and return plumbing in the recirculation loop.

For more information on sizing the pump refer to Rinnai.

Installation

1 Turn off the electrical power supply by unplugging the power cord or by turning off the electricity at

the circuit breaker.

2 Install the recirculation pump on the return line according to the pump manufacturer installation

instructions. Install a check valve in the return line as shown in the Plumbing Diagram if one is not integrated into the pump.

3 The wire harness for the recirculation pump is bundled with the wire harness from the PC board.

The connector has a black and white wire with the label “Cut wire to connect to pump”. To connect to the pump, cut the connector, splice the wires, and add 4 Amp fuse to the hot wire (black) of the pump. Connect the ground wire from the pump to a screw at the base of the water cabinet (refer to the Pump Electrical Connection Diagram). Follow Electrical Code and pump manufacturers recommendations.

4 Adjust the dip switch by moving the 3rd switch of

SW2 to ON position. For Economy mode, set the 4th switch of SW2 to OFF position (default); for Comfort mode, set the 4th switch of SW2 to ON position.

5 Connect power to the water heater. Press the

Power button on the controller. The pump and water heater will turn on to raise the recirculation loop temperature.

Settings for SW2

Switch 3 Switch 4

Economy Mode

ON OFF

Comfort Mode

ON ON

Plumbing Diagram

Pump Electrical Connection

Timer (recommendation)

PUMP

ut wi

onne

c t

o pump

Cut connector and splice wires (place a relè here if start current of pump exceeds 2.5Amp)

Board

4 Amp Fuse

RECIRCULATION MODE

Sequence of Operation

DIP switches (SW2 - #3, #4) should be set correctly for recirculation and mode. The Rinnai water heater should be turned on. Pump recirculation begins when the water heater is turned on. The Rinnai inlet and outlet thermistors measure the water temperature. The water heater produces hot water at the temperature setting.

If the inlet thermistor detects abnormal temperature then diagnostic code 51 is generated and the pump will turn off.

When the return water temperature reaches approximately 8°C below the temperature setting, the water heater and pump will turn off.

The cycle will restart at the approximate time interval in the table based on the temperature thermistor readings.

Economy Mode

The Economy mode operates as follows:

 Less energy consumed due to fewer pump cycles  Assumes plumbing is insulated (minimal pipe heat

loss)

 Pump cycles on every 31 to 79 minutes (see

table).

Comfort Mode

The Comfort mode operates as follows:  Higher energy consumption due to more pump

cycles

 Assumes plumbing is not insulated resulting in

higher pipe heat loss

 Pump cycles on every 15 to 39 minutes (see

table).

* The pump will cycle on at these calculated intervals which are based on the temperature setting, insulation, and estimated heat loss in the system. The values for your installation may vary.

NOTE: the function Recirculation Mode is available only using the remote MC-91-3A. Remote MC-91Q-3A is dedicated to recirculation unit REU-CUG1.

Rinnai

Temperature

Setting

°C

Typical Pump ON Intervals *

(minutes)

Economy

Mode

Comfort Mode

65 31 15

60 31 15

55 31 15

50 31 15

48 35 18

46 35 18

45 35 18

44 42 21

43 42 21

42 45 22

41 49 24

40 54 27

39 60 30

38 68 34

37 79 39

RESTARTING THE RINNAI WATER HEATER

The heaters should be restarted in this manner.

Standard system.

Single or multiple water heaters without remote controllers.

The heaters will automatically reset without any user involvement.

Single or multiple water heaters with remote controllers.

The heaters will be required to be switched on using the ON/OFF button on a remote controller. Ensure that all taps/water outlets are closed and no water is flowing through heaters.

Hot water system incorporating secondary recirculation pump.

Single or multiple water heaters without remote controllers.

The heater(s) will automatically reset without any user involvement.

Single or multiple water heater(s) with remote controller(s).

To reset the heaters follow the steps.

1. Turn off all hot water taps.

2. Turn off supply to secondary circulating pump or alternatively, isolate pump flow.

3. Turn on heater at remote control.

4. Select required temperature.

5. Switch on supply to secondary circulating pump or open valve on pump flow.

The heater will now be ready to supply water at the set temperature. If following the above procedure does not reset the heater switch it on and off at its main supply, and then go through these steps again. If heater is still not working call your local service agent or Rinnai for assistance.

CARING FOR THE HDC

Maintenance

Even if there does not seem to be a problem with the water heater it is required in the UK that all gas appliances are serviced every year by a certified gas engineer. This is to ensure continued safety of the gas appliance. If you need a recommended service engineer contact Rinnai or your supplier. The installer can refer to page 56 for main maintenance of appliance. For more detailed instructions on maintenance contact Rinnai or your supplier.

Care

When the appliance casing, operation panel, and remote controls surfaces become dirty gently wipe them clean with a soft, damp cloth. Do not use detergents on these parts.

Filter

The water heater has a filter on the cold water inlet connection. This filter will need to be cleaned occasionally. How often will be determined by the local water conditions. The water filter can be located on the diagram on page 22. Isolate the cold water inlet and hot water outlet with the valves near the heater. Release the pressure in the heater by unscrewing the drain valve (shown on page 22). Then remove the filter, clean it and replace it.

STOP

To go beyond this point in the manual you must be a

registered gas engineer.

Do not attempt to install this appliance if you are not

qualified. This can void the warranty.

If the information in this manual is not followed exactly a

fire or explosion could result.

This manual must be read in its entirety before installing

the appliance.

If you are unsure of any point contact Rinnai or your

supplier.

INSTALLATION INSTRUCTIONS

IMPORTANT INFORMATION

This appliance may only be installed by someone certified competent to do so. At the time of printing the only people deemed competent to install this appliance are those that are GAS SAFE registered for this type of appliance in this type of location who have a current ACS certificate.

1. Gas safety (Installation & Use) regulations 1998 are the ‘Rules in force’. In your own interest and that of safety, it is law that all gas appliances are installed by competent persons in accordance with the above regulations. Failure to install appliances correctly could lead to prosecution. Other persons should NOT attempt to install this equipment.

2. Building Regulations G3 require installers of unvented systems to be competent to do so. Competence can be shown by holding a current certificate in Unvented Domestic Hot Water Systems. If the HDC is installed in a flow and return, or tank system, or any other closed system then the system is unvented.

3. Installation must be carried out in accordance with the current issue of the following:

Building Regulations issued by the Department of the Environment Building Standards (Scotland) Regulations. I.E.E. Wiring regulations for electrical installations. Gas safety (Installation and Use) Regulations current issue. BS 5546 BS 5440 BS 6891 BS 5482 BS 6700 BS 6644 Institute of Gas Engineers Publications Local byelaws Water regulations Health and safety at work etc. Act 1974 IGE/UP/10 Part1 Edition 2. Building Regulation J and G

Such other specifications and regulations that may supersede or complement the above

documents.

It is the installer’s responsibility to ensure that the unit has been installed to all current requirements.

Please be sure that you are fully aware of your obligations and responsibilities under these regulations.

In case of defective parts only use genuine Rinnai components for replacement failure to do so will invalidate any warranty.

Disposal Information:

Under the laws and local regulations, this product must be disposed separately from household waste. When this product reaches the end of useful life, it should be taken to a collection point identified by the local authorities. The recycling of the product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and environment.

UK INSTALLATION INSTRUCTIONS

UNPACKING RINNAI WATER HEATER

 After unpacking the appliance check for damage, if the heater is damaged contact

your supplier immediately. Do not install a damaged appliance before checking with your supplier.

 A heater accessories pack is inside the carton. Remote controllers are not

supplied with the Rinnai HD range of heaters because they are commercial units. If you require controllers in commercial situations they are compatible with the HD range and available from Rinnai UK or your supplier.

 Check that the appliance supplied is the correct gas type and pressure for the

installation. Refer to the data plate located on the left-hand side of the appliance.

 Remove the heater and the accessories from the carton, and check that all the

parts are included. The remote control cable is provided with spade connectors.

Ignition

Press ON/OFF Button of Remote Controller to turn on unit and the remote controller display and priority LED will light up.

When a hot water tap is opened the Water Flow Sensor revolves and sends a pulse signal to the Printed Circuit Board (PCB). When the PCB detects water flow it compares the measured temperature to the temperature setpoint. If required it begins the ignition process with the Combustion Fan Motor starting first. Once the air proving is made the Main Solenoid Valve and Change-over Solenoid

Valves are opened and the Burner is lit by the sparking Igniter.

Temperature Control

Once the Flame Rod proves ignition the HDC modulates by controlling the gas rate, combustion air, and water flow to precisely heat the water. This control is done by measuring the outgoing water temperature with a Thermistor.

Standby

When the hot water tap is closed the PCB no longer receives a pulse signal from the Water Flow Sensor. The PCB shuts the Main Solenoid Valve and Change-over Solenoid Valves and the Burner extinguishes.

OPERATION

MAIN COMPONENTS

1. Gas Control Unit

1.1 Modulating Valve

This device is used by the PCB to adjust the volume of gas to the burner in proportion to the volumetric flow rate of water in order to maintain a supply of constant temperature hot water amid changes in water flow rates and incoming temperatures.

1.2 Change-over Solenoid Valves

Additional solenoid valves are included to section the burner and stage the control in 4 steps. This gives the Burner more steady combustion at the required capacity and allows the water heater to operate at very low flow rates and temperature rises.

2. Flame Rod

Monitors combustion characteristics inside the combustion chamber. If the flame fails, gas supply is stopped. Works through rectification of the combustion flame. An AC voltage is supplied to the flame rod. Electrons can only pass from the rod to the earthed burner through the flame, and never from the burner to the rod, so the resultant DC current is used to prove combustion. When the DC current is present the burner has normal combustion, if the DC current is not present (or an AC current is present) the unit shuts the solenoid valve.

3. Thermal Fuse

The thermal fuse is an electric link which must be intact for the unit to operate. If the thermal fuse reaches a set temperature it will melt and the unit will shut down. The thermal fuse must be replaced if it melts. It is to protect against overheating and heat exchanger splits where water may leak out and be superheated into steam.

4. Overheat Safety (Bi-metal Switch)

Several Bi-metal Switches are fixed to the main heat exchanger and above the combustion chamber. If the temperature reaches 97°C the bi-metal switches will open and the solenoid valve circuit is broken. This will cease combustion in case of overheat.

5. Combustion Fan

The combustion fan supplies primary and secondary air to the ceramic plate burner. The fan is DC low voltage and the speed is controlled by the PCB depending on the hot water supply and temperature. The fan speed is compared to the current required to attain that speed for air proving. If the fan current is over or under the parameters for the given speed the unit will shut down on air proving.

6. Water Flow and Bypass Servos with Water Flow Sensor

6.1 Water Flow Sensor

Water flow sensing is done with a small turbine that spins when water travels through it in the correct direction. Each of the four fins on the turbine has a small magnet on it. Outside of the valve there is a magnetic sensor that detects the speed that the turbine is revolving. The revolution speed is input to the PCB which relates this speed to the water flow volume and determines whether it is sufficient for ignition.

6.2 Water Volume Flow and Bypass Servo

Water flow control is achieved through the use of servo driven water flow and bypass valves. Both servo motors are controlled by the PCB. The ‘Water Flow Valve’ restricts the flow of water into the heat exchanger assembly if the programmed temperature cannot be achieved. This will limit the maximum water flow, and will limit the hot water flow further when the burner is at high fire to ensure the temperature setpoint is met. During normal operation at low (less than 60°C) setpoint, cold water from the inlet valve is mixed with hot water from the heat exchanger outlet. The ‘Bypass Valve’ mixes the correct proportion of cold and hot water to ensure accurate hot water delivery temperature over the available range of flow rates. For temperature setpoint over 60°C the bypass servo will be shut. The water flow and bypass valves are a combined assembly on the cold water inlet of the appliance.

External Models

The new external Rinnai HDC Condensing water heaters are designed for ‘Outdoor’ Installation only. As such, it must be located in an above ground, open air situation with natural ventilation, without stagnant areas, where products of combustion are rapidly dispersed by wind and natural convection.

The exhaust slot on the front should follow the same location guidelines as a balanced flue terminal. Ensure that the flue terminal and hot water outlet connection cannot be touched by children. The exhaust slot must be clear of obstructions and shrubbery.

Internal Models

The new internal Rinnai HDC Condensing water heaters are designed for ‘Indoor’ installation only. It may be installed ‘Outdoors’ in an enclosure if the requirements are satisfied. An enclosure is defined as a compartment, enclosed area or partitioned off space primarily used for the installing of the appliance. If installed in an enclosure, either Internally or Externally, the location should be ventilated and provision must be made for the safe disposal of any leaking water to an exposed location.

When positioning appliance the flue terminal clearances must be in accordance with local requirements. Consideration should be given to other appliances, openings, and boundaries. Multiple heater installations can be installed with the heaters manifolded together. The minimum distance required between the heaters may then be based on the necessary clearances between flue terminals. The internal units HDC may not be installed in a humid area.

All Models

LPG appliances may not be installed in basements or below ground level.

The wall or structure on which the heater is mounted must be capable of supporting the weight of the appliance (listed on page 45) and associated pipework. The heater must be installed in a vertical position with the gas and water connections on the underside pointing downward. Ensure that suitable screws or bolts are used to secure the water heater to the wall. Bracket and fixing hole locations are shown on the template included. The top bracket has a keyhole slot so that the appliance can be hung on one screw, and then the other fixings can be added to secure the unit.

The appliance should be placed as close as practical to the most frequently used hot water outlet point or points to minimise the delay time for hot water delivery. For installations where the distance between the unit and hot water outlet points is considerable, the appliance can also be fitted in a 'flow and return system' which minimises the waiting time for hot water delivery. Alternatively, multiple appliances can be strategically placed to service outlet points with minimal delay time. Contact Rinnai or your supplier for further information.

THIS APPLIANCE MUST NOT BE USED AS A DOMESTIC SPA OR SWIMMING POOL HEATER.

Please consider the location of the appliance and what is below it. As with any water fitting there is a possibility that a connection or component could develop a leak over time; or water may spill during servicing of the appliance. Rinnai can not be held responsible for any consequential water damage so it may be necessary to fit a drain pan under the unit.

INSTALLATION INSTRUCTIONS

Clearance

The appliance must be in an accessible location. Sufficient clearances shall allow access to, and removal of, all serviceable components. The following clearances should be followed.

Water Supply

Where the water supply pressure exceeds 10 bar, an approved pressure reducing device must be fit at the inlet of the appliance. To achieve the maximum rated flow a minimum water supply pressure of 2.5 bar is required at the appliance inlet. The unit will operate at lower supply pressures but the maximum flow rate will not be achieved. Most installations will use high temperature setpoints which will reduce the available flow rate and heat exchanger pressure drop, and therefore less pressure will be required at the inlet. See the pressure chart on page 50. Contact Rinnai or your supplier for 'gravity fed' or 'low pressure' hot water installations. Water pipe sizing and layout should be designed correctly to ensure the given water flows from the appliance are available. All hot water pipework should be insulated to optimise maximum performance and energy efficiency.

Water Connection

Connect the hot and cold water supply pipes as shown on page 27. An approved isolation valve and strainer MUST be installed in the cold water inlet pipe. A pressure relief valve included in the carton box and an approved isolation valve and draining point should be installed in the hot water outlet pipe. There must be a union or release fitting on the heater side of the isolation valves. An unvented kit to local regulations must be installed in the pipework when the system is closed (i.e. has a flow and return, or tank). Positions of the cold water inlet, hot water outlet and gas connections are shown on page 43-44. If the heater is in a hard water area a suitable water conditioning device must be installed to prevent the build up of limescale within the heat exchanger. Heat exchangers damaged by scaling are not covered by the manufacturer’s warranty.

Gas Connection

Check pipe sizing required for the heater input. The heat input for the water heater is shown on page 45. The size of the gas meter (or regulator) and pipework must be sufficient for all appliances on the main. Sufficient gas must be available at the appliance if correct operation is to be expected; insufficient gas will damage the unit. An approved gas isolation valve must be fitted at the gas inlet. A union or release fitting should be installed after the isolation valve.

Electrical Connection

The appliance must be earthed. The appliance is suitable for 230V AC – 50Hz mains only and all wiring must be carried out to local regulations.

From Combustibles From Non-Combustibles

Clearances in

Internal Units External Units Internal Units External Units

Above 152 305 51 50

Behind 0 0 0 0

In Front 152 610 152 0

Sides 51 152 13 5

Below 305 305 305 51

Flue pipe / 0 610 0 610

Description pH

Total

Dissolved

Solids (TDS)

Total

Hardness

Chlorides Magnesium Calcium Sodium Iron

Maximum

Recommended

Levels

6.5-9.0 600 mg/litre 150 mg/litre 300 mg/litre 10 mg/litre

20 mg/

litre

150 mg/litre 1 mg/litre

INSTALLATION INSTRUCTIONS

Water Connection

For all closed systems (with flow and return or tank) the system must incorporate an unvented kit with the components shown below. The safety relieve valve must discharge safely into a suitable drain via a tundish.

Gas Connection

Refer to BS6891 (Natural Gas) and BS5482 (Propane) for guidance on correct pipe sizing calculation. There must be 20 mbar Natural Gas (G20) or 34.5 mbar Propane (G31) at the inlet of the appliance with all appliances at high fire.

Electrical Connection

The heater electrical supply must be installed to the latest I.E.E. regulations. If the unit is hard wired (moulded plug removed) it must be provided with a fused (5A) local isolator with a contact separation of 3mm minimum on all poles for servicing. Observe polarity and ensure that wiring is correctly restrained.

Isolation Valve

Y- Strainer

Pressure Reducing Valve with Gauge

Double Check Valve

Expansion Vessel

Safety Relief Valve

Tundish

Mains

Single unit direct flow

Manifolded units X 2 with pumped secondary

INSTALLATION INSTRUCTIONS

Circulation system used in commercial situations where the heaters are not close to the outlets. Ensures hot water is available at the outlets quickly, without a lot of wastage. Mains is fed to the unit via a header pipe that branches off to each heater. The secondary return is Tee’ed in to the heater’s supply. A complete unvented kit is required as it is a closed system. Requires nrv after pump. PAM valve or EZ Connect needed to sequence water heaters. Temperature is set on the dip switches for the required circulation. 60°C for most applications.

This information is intended as a guide only, it doesn’t imply compliance with water or gas installation regulations. Components will vary depending on the actual installation. Check local regulations before installation.

Direct feed to the hot water outlets. Mains is fed directly into the unit. Use a strainer, but a check valve is not required. Standard domestic or small commercial set up. Used with controllers to alter the temperature at the point of use (only using hot tap) or temperature set on the dip switches for the maximum needed at any outlet, and mixed down by TMVs or manual tempering valves.

General Information on the internal range of water heaters.

The Rinnai HDC internal water heaters are room sealed appliances. Ventilation requirements of BS 5440 allow room sealed appliances to be installed in spaces and rooms, including bedrooms, without ventilation. If a Rinnai HDC internal water heater is installed in a compartment it must have the following amount of permanent ventilation. Ventilation from compartment to room: 560 cm2 at high level AND 560 cm2 at low level Based on 10cm2/kW net heat input Ventilation from compartment directly to outside: 280 cm2 at high level AND 280 cm2 at low level Based on 5 cm2/kW net heat input The area given is the free area of the vent or equivalent free area for ventilators of more complex design. Any space taken up by grille louvers should be subtracted from the total area to find the free area of the vent. For two heaters the area should be doubled, for three tripled, and so on. Windows and doors can not be considered ventilation unless they are permanently fixed in the open position. Please refer to IGE/UP/10 Part 1. Edition 2 page 17 for further information or contact Rinnai UK.

Indoor/Internal Water Heaters: * DO NOT install in areas where contaminated air is present * Consider before installation where air has the ability to travel within the building * Where possible, install the water heater in a sealed closet so that it is free of contaminated indoor air * Chemicals that are corrosive in nature should not be stored or used near the water heater

Outdoor/External Water Heaters and Vent Terminations of Indoor/Internal Water Heaters: * Install as far away as possible from exhaust vent hoods * Install as far away as possible from air inlet vents. Corrosive fumes may be released through these vents when air is not being brought in through them. * Chemicals that are corrosive in nature should not be stored or used near the water heater or vent termination. Damage and repair due to corrosive compounds in the air is not covered by warranty.

FLUE REQUIREMENTS

The flue must be installed by a competent, authorised person. It is the installer’s responsibility to ensure that the unit has been installed to all current local requirements. Ensure that the flue terminal and hot water outlet connection cannot be

touched by children. The flue must be clear of obstructions and shrubbery.

Flues

The Rinnai HDC Condensing water heaters internal units may only be installed with the approved Rinnai HDC flue kit provided. These instructions only apply to coaxial Rinnai Flues. If in doubt contact Rinnai UK. The required clearance of the flue terminal is shown on page 31. When multiple units are installed together there must be enough clearance to satisfy the requirements of the regulations. Under current regulations the heaters should have at least a 100mm clearance between them. The flue terminal should be over 2m from ground level whenever possible. For lower installations a terminal guard cage must be installed.

Flue Length

Concentric flues: a single, coaxial, 80mm diameter inner pipe / 125mm diameter outer pipe, flue system can be fit directly on top of the HDC. The maximum flue length for coaxial flueing system is 15m total equivalent length. From total equivalent length subtract 2m for each 90° bend (max 5 bends) and 1 m for each 45° bend. There is no limit to the minimum length of the flue. Installations with total equivalent length of flue >6m must alter the flue length Dip Switch (see page 40).

Split system: a special adapter must be first installed on top of the appliance to bring the normal 80/125mm flue to a split system flue diam. 80/80mm. The maximum flue lengths are: air intake 5m total equivalent length, 25m for exhaust. From total equivalent length subtract 2m for each 90° bend (max 5 bends) and 1 mt for each 45° bend. There is no limit to the minimum length of the flue. Installations with total equivalent length of flue >6m must alter the flue length Dip Switch (see

page 40).

Common Header (Cascade) Flues

It is possible to connect this appliance into common header flue, cascade system. For information on these installations contact Rinnai. Separate instructions are provided with the flue system detailing the installation of the flue components. Always install a CO sensor in the boiler room and DO NOT install the water heater in an area of negative pressure in case of B type common vent systems.

The drain pipe should be run in 22mm PVC, uPVC, or ABS pipe, copper is not recommended. The drain pipe MUST be trapped.

FLUE REQUIREMENTS

For the Rinnai HDC Condensing internal water heaters the flue system is considered part of the continuous flow water heater. The following flue type and make is approved in combination with above mentioned water heaters.

Secure flue connections with pipe clamps or perforated hanger iron. Please see page 31 for recommended terminal positions.

Warnings:

Before installation inspect each flue component for damage and correct seal placement. Do not attempt to fix or install any damaged component. Improper installation of flue systems and components, or failure to follow all installation instructions can result in property damage or serious injury.

The Rinnai HDC Condensing internal water heater is for installation in conjunction with the Rinnai flue system.

The flue must be installed in accordance with:

Manufacturers Installation Instructions British Standards including BS5440 Gas Safety (Installation and Use) Regulations IGE/UP/10 Part1 Edition 2. Building Regulation J

Such other specifications and regulations that may supersede or complement the above documents.

The flue must be installed by a competent, authorised person. It is the installer’s responsibility to ensure that the unit has been installed to all current requirements.

Location of the appliance flue terminal must be in accordance with the clearances shown in the latest BS5440-1. Table and Figure C.1 is provided for your guidance on page 31. When multiple room sealed forced draught terminals are installed together there must be enough of a gap to satisfy the requirements of the regulations. Under current regulations the terminals must have at least a 300mm gap between them. The flue terminal should be over 2m from ground level whenever possible. For lower installations a terminal guard must be installed.

Ubbink flue system:

 Horizontal flue kit;  Vertical flue kit;  90° bend;  45° bend;  250mm Extension;  500mm Extension;  1000mm Extension;  Flat roof flashing;  5-25 Pitched roof flashing;  25-45 Pitched roof flashing;  35-55 Pitched roof flashing;  Siphon pack;  Roof/attic pipe clamp;  Stand off pipe clamp.

M&G flue system:

 Horizontal flue kit;

 Vertical flue kit;  90° bend;  45° bend;  250mm Extension;  500mm Extension;  1000mm Extension;  Flat roof flashing;  5-25 Pitched roof flashing;  25-45 Pitched roof flashing;  35-55 Pitched roof flashing;

 Siphon pack;  Roof/attic pipe clamp;  Stand off pipe clamp.

BS5440—1

Symbol Terminal Position

Dimen-

sion

Directly below an opening, air brick, opening windows, ect.

300mm

Above an opening, air brick, opening window, ect.

300mm

Horizontaly to an opening, air brick, opening window, ect.

300mm

Below plastic gutters, soil pipes, drain pipes, ect.

75mm

Below eaves

200mm

Below balconies or car port roof

200mm

From vertical drain pipe or soil pipe

150mm

From and internal or external corner

300mm

Above ground, roof or balcony level

300mm

From surface facing the terminal

600mm

From terminal facing terminal

1200mm

From opening in the car port (eg door, window ect) into the dwelling

1200mm

Vertically from terminal on the same wall

1500mm

Horizontally from terminal on the same wall

300mm

From the wall on which the terminal is mounted

From a vertical structure on the roof

N/A

Above intersection with the roof

300mm

BS5440—1

FLUE REQUIREMENTS

The condensing unit generates condensate continuously at a rate of up to 5 litres per hour as a by-product of highly efficient gas burner system. This condensate must be drained via a pipe to a suitable point of discharge. Because the condensate is a by-product of a gas combustion it is mildly acid. For this reason copper tube and fittings MUST NOT be used as it will corrode. Instead, Rinnai recommend plastic pipes and fittings such as Unplasticised Polyvinyl Chloride (UPVC) or Polyethylene (PE) which is commonly used for irrigation piping.

Important considerations for the Condensate Drain Pipe

CONDENSATE DISPOSAL

TEMPERATURE CONTROLS

General Information

Commercial installations do not generally have controllers installed. These installations usually have one permanent set temperature that is constant at all times. The public should not have access to alter the temperature in these situations. These installations do not require controllers as the temperature can be set by a series of dip switches on the PCB. Exceptions to this are the following:

1. Circumstances where the required temperature is not available with the dip switches (for

example 41°C or 47°C).

2. Circumstances where the temperature needs to be raised periodically by the building

occupant in order to flush the system.

3. Domestic situations where the user needs control of the temperature of the water so that

different temperatures can be used at different outlets. In situations such as 1 and 2 the controllers should be installed in places out of reach of the public, such as in the maintenance room or in a locked cupboard.

This Commercial Setting will allow the controller to come back on automatically after a power cut at the temperature setpoint previous to the power cut, regardless of whether water is flowing through the unit . This should only be used for commercial installations.

The maximum temperature available on the Primary Universal Remote Controller is the set point on the dip switches. If only one controller is installed it will not go beyond 50°C when first installed. To bypass this see page 11.

Positioning the temperature controls, the following points should be taken into account:

 Fit the controls out of reach of children (suggested height from the floor 1.5m).  Avoid positions where the controllers will become hot. Do not fit them near stoves or

ovens, or above radiators or heaters.

 If possible, avoid exposure to direct sunlight or positions where bright lights will make the

digital display difficult to read.

 Position away from areas where the controller will be prone to splashing by cooking

products such as oils and fats.

 The temperature controllers are water resistant, however they should be positioned away

from areas where direct or persistent splashing could occur.

 Refer to the local electrical wiring regulations current edition for location requirements in

shower and bath areas.

 The cables to the temperature controller carry only 12VDC (extra low voltage).  When using more than one temperature controller the signal cable should be run in

parallel. Do not wire the controllers in series.

The installation in every application will vary, therefore the temperature controller cable has been provided so that you may cut the length accordingly and fit the spade connectors, ensuring a good connection.

Cables are connected at the primary temperature controller cable. Polarity is not important when connecting the cables. If more cable is needed any cable with similar specification to the cable supplied with the controller can be used. Maximum length from unit is 20 metres using up to 3 or 4 controllers (50m if just two).

NEW FEATURE

Controller connection in parallel

Main

controller

Bath

controller

Rinnai

TEMPERATURE CONTROLS

Universal Temperature Controller - MC-91-3A

1. Determine the most suitable position for the temperature controller.

2. Drill 3 holes in the wall (Fig.1), one for the cable and two for the securing screws. Fit wall

plugs if needed and ensure controller is level.

3. Run the cable provided through the hole in the wall ensuring that the end fitted with the

connector is nearest the controller (Fig.2).

4. Remove the face plate from the controller using a flat screwdriver (Fig.3). Take care not to

damage the cover.

5. Connect the cable to the temperature controller.

6. Fix the controller to the wall and fasten with the Phillips head screws supplied as shown in

(Fig.4).

7. Remove the protective plastic film from the controller face.

8. Replace the face plate.

Connecting the controller to the unit

1. Isolate the electric power supply.

2. Remove the front panel of the appliance.

3. Remove the plastic cover from the PCB and electrical connections.

4. Thread the cable through the access hole at the base of the unit.

5. Connect the cable of the PCB (Fig.5).

6. Secure the controller cable using the clamp provided and fix earth wire to unit.

7. For safety reason, move the switch no.2 of SW1 to “ON”. (See page 41).

8. Replace the plastic cover of the PCB.

9. Replace the front panel.

Connecting Two, Three or Four* Controllers

Cut the connectors from all extra controller cables to be connected to the first. Connect the wires of the cables to the cable already connected inside the appliance. Polarity is not important when connecting the cables.

If more cable is needed any cable with similar specification to the cable supplied with the controller can be used. Maximum length from unit is 20 metres using up to 3 or 4 controllers (50m if just two).

* Note: Only 3 additional remotes can be wired to internal units (one remote is already installed

on front panel)

Fig.5

EZ Connect Installation

The EZ Connect allows the installation of two HDC water heaters to be controlled by one remote controller without PAM valves or a MECS. This will allow temperature control through use of a single remote, while error messages will be displayed on the status monitor. The EZ Connect will sequence the heaters for low flows and rotate the lead heater for even use.

Installing the EZ Connect

1. Install the two HDC water heaters from 50mm to 450mm apart so that the EZ

Connect cable will reach between the two.

More than 450mm apart can cause temperature fluctuations.

2. Remove the protective cap from the 3 pin connector marked EZ Connect located in

the wiring harness of the Primary Unit (Fig.1).

3. Plug in the EZ Connect cable. The end marked To EZ Connect connects in the

primary HDC water heater to the 3 pin connector seen in Fig. 2. The other end, marked To PCB, connects to the empty plug at the top of the PCB of the other water heater (sub unit) (Fig. 2 and 3).

4. Securely fasten the EZ Connect cable to the bottom of each HDC water heater

with the cable clamps and screws supplied.

 The EZ Connect cannot be used with the MECS.  The EZ Connect cannot use the Bath Fill Function.  The temperature can only be changed on the primary unit’s controller.  PAM valves are not required.

EZ CONNECT

NEW FEATURE

50 -

450mm

Fig.1

Fig.2

Fig.3

NOTE

TESTING

1.Purge gas, hot water and cold water supply lines before making the final connection of the water heater. Swarf in either the gas or water supplies may cause damage.

2.Turn on gas and cold water supplies.

3.Test for water leaks and gas escapes near the unit.

4.Isolate gas and electric supply. Remove test point screw located on the inlet gas pipework below the heater and attach pressure gauge.

5.Turn the power on at the switch and turn on gas. Warning: There are 230V AC live supplies inside the heater.

6.If remote controllers are fitted, turn the controller on, select the maximum delivery temperature and open ALL available hot water outlets. If remote controllers are not fitted, simply open all available hot water outlets. (CAUTION: Ensure building occupants do not have access to hot water outlets during this procedure).

7.The gas pressure check must be carried out with all other appliances on the same main operating at maximum capacity to ensure that there is sufficient gas pressure.

8.With all appliances on the same main operating at high fire check the pressure at the test point on the inlet to the gas valve. The pressure must be within the local defined limits for the type of gas that is being used. If the pressure is lower, the gas supply is inadequate and the water heater will not operate to specification. Check gas meter, regulator and pipework for correct operation/sizing and rectify as required. Note that the gas regulator on the appliance is electronically controlled and factory pre-set. Under normal circumstances it does not need adjustment during installation.

UK: the gas pressure must be at least 20 mbar and no more than 21 mbar for

G20 Natural Gas as used in UK. For G31 Propane as used in the UK the pressure must be at least 34.5 mbar and no more than 37 mbar.

9.Close hot water outlets.

10.Inspect and clean the strainer and the filter located on the cold water inlet pipe. This procedure may need to be repeated to ensure the strainer remains clear.

11.If temperature controllers are fitted, it is necessary to test their operation through the complete range of functions.

12.Confirm the hot water delivery temperature using a thermometer. If controllers are fitted, compare the measured value to the set point.

13.After testing is completed, explain to the user the functions and operation of the water heater and temperature controllers.

GAS PRESSURE SETTING

The working gas pressure on the water heater is electronically controlled and factory set. Under normal circumstances it does not require adjustment during installation. The pressure should be checked when the unit is installed and each time it is serviced to ensure that it is correct. Contact Rinnai before attempting to alter the gas pressure if you are

unsure of what to do. Incorrect adjustment can void the warranty.

1. Turn 'OFF' the gas supply.

2. Turn 'OFF' 230V power supply.

3. Remove the front cover from the appliance (4 screws).

4. Check gas type using the dataplate on the side of the casing and confirm the dip switches (Fig. 1) are in the correct position for the type of gas (Nat. or LPG)* you are using (see page 40).

5. Attach pressure gauge to burner test point (Fig. 2).

6. Turn 'ON' the gas supply.

7. Turn 'ON' 230V power supply.

8. If remote controllers are fitted, turn the unit 'ON' at the controller and select a maximum

delivery temperature.

9. Open hot water taps fully to reach max flowrate. (CAUTION: Ensure building occupants do not have access to hot water outlets during this procedure.) If there is not enough water flowing, the water heater might shut off or damage due to overheating.

* Simply changing the position of the dip switches will not convert the unit from one gas type to the other. The conversion procedure requires a change of injector manifold. Contact Rinnai if you want to convert the appliance to a different gas family.

NOTE

Fig. 1

Fig. 2

10. Move switch No. 8 of SW1 to 'ON' position (Fig. 3).

11. Push the PCB board switch A for one second (Fig. 4).

12. Calibrate “forced low” combustion using switch A (up) and

B (down) as required.

13. Move switch No. 8 of SW1 to 'OFF' position and then back

to ‘ON’ position (Fig. 6).

14. Push the PC board switch B for one second (Fig. 4).

15. Calibrate “forced high” combustion using switch A (up) and

B (down) as required.

16. Move switch No. 8 of SW1 to 'OFF' position (Fig. 5).

17. Close hot water taps and turn ‘OFF’ the gas supply and

230V power supply.

18. Remove pressure gauge and replace sealing screw. Turn

‘ON’ the gas supply and power.

19. Operate unit and check gas leaks.

20. Replace the front cover of the appliance.

GAS PRESSURE SETTING

Fig. 4

LOW Gas

Internal External

Short flue

position

Long flue

position

NG G20 1,2 1,3 1,2

LPG

G30

G31

1,3 1,4 1,3

Air /

Prop.

G230 1,4 1,5 1,4

(pressures in mbar)

Fig. 3

Fig. 4

Fig. 5

Fig. 6

HIGH Gas

Internal External

Short flue

position

Long flue

position

NG G20 7,6 8,5 8,1

LPG

G30

G31

9,2 9,7 8,9

Air /

Prop.

G230 9,0 9,8 9,2

(pressures in mbar)

DIP SWITCH SETTING

SW1

No. Switches Explained

Model choiceA-1

Temperature selection

3 4 5 6

Gas TypeA-1

Gas TypeB-1

Forced Combusiton

SW2

No. Switches Explained

Model choiceA-2

Model choiceB-1

Recirculation Mode

Interval time to ON of

Recirculation Mode

Commercial setting

Gas TypeA-2

Gas TypeB-2

Model choiceB-2

LEGEND:

Black Section indicates

position of dip switch.

OFF ON

OFF

【Model Type】

FF-Long

FF-Short

FF-Long

Common vent1 (factory setting) (factory setting) Common vent2(FE)

Off On

SW1 1 SW1 1 SW1 1 SW1 1

Off On

SW2

1 2 2 2 2 8 8 8 8

C13, C33, C53, C83P (same area with air intake and exhaust).

C13, C33, C53.

A3.

B33P, C83P (different area with air intake and exhaust).

【Gas Type】 Set No.6,7 switches both SW1 and SW 2

LPG Off On G20 Off On G230 Off On

SW1

7 7 7

Off On

SW2

DIP SWITCH SETTING

【Temperature selection】

Temperatures - With or Without Remotes Connected

off on

SW1

off on

SW1

off on

SW1

off on

SW1

40 deg C

42 deg C

50 deg C

55 deg C

Temperatures - Remotes Connected

off on

SW1

off on

SW1

off on

SW1

If the remote is accidentally disconnected the unit would revert to 55°C

For safety reasons, move the switch no.2 of SW1 to “ON”

60 deg C 65 deg C 75 deg C

Temperatures - Remotes Not Connected

off on

SW1

off on

SW1

off on

SW1

off on

SW1

60 deg C 65 deg C 75 deg C 85 deg C

(HDC factory setting)

DIP SWITCH SETTING

For more details on:

- “Recirculation Mode” and “Interval Time to ON” refer to page 16-17;

- “Commercial Setting” refer to page 34.

【Factory Setting】

HDC 1600 i Low NOx

HDC 1600 e Low NOx

Off On

SW1

Off On

SW1

short

65°C

Off On SW2

1 short 1 2 FF

2 W

4 5 Auto Reset 5 Auto Reset 6

6 7

7 8

【Recirculation Mode】【Interval Time to ON】【Commercial Setting】

Off On

SW2 3 SW2 4 SW2 5

ON = with pump ON = comfort mode ON = auto reset

OFF = no pump OFF = economy mode OFF = no auto reset

DIMENSIONS

HDC1600i Low NOx

DIMENSIONS

HDC1600e Low NOx

* Minimum operation pressure and flow based on temperature setpoint and inlet conditions. ** When the water heater is not installed in an area of negative pressure. *** When protected from direct wind exposure.

TECHNICAL DETAILS

Model REU-KBM3237FFUDHD-E REU-KBM3237WDHD-E Unit

Installation Internal External

G20 Nat Gas Press Low / High 1,2 / 7,6 1,2 / 8,1 mbar

G230 Air/Propane Press Low / High 1,4 / 9,0 1,4 / 9,2 mbar

G31 Propane / G30 Butane Press Low / High 1,3 / 9,2 1,3 / 8,9 mbar

Flue System Forced Room Sealed Direct Forced Exhaust

Temp. Range Controllers 37-46,48,50,55, (HD:60,65,75) 37-46,48,50,55, (HD:60,65,75) °C

Temp. via dip switches 40, 42, 50, 55, 60, 65, 75, 85 40, 42, 50, 55, 60, 65, 75, 85 °C

Ignition Direct Elecronic Ignition

Gas Consumption & Capacities min conditions

Hi = net calorific value Hs = gross calorific value

G20 Nat Gas: Input Qm: Hi/Hs | Useful output P

4,05/4,5|4,01 4,05/4,5|4,01 kW

G20 Nat Gas flow normal operating conditions V

0,43 0,43 m3/hr

G230 Air/Propane Input Qm: Hi/Hs | Useful output P

4,14/4,5|4,01 4,14/4,5|4,01 kW

G230 Air/Propane flow normal operating conditions V

0,34 0,34 m3/hr

G30 Input Qm: Hi/Hs | Useful output P

4,72/5,11|4,55 4,72/5,11|4,55 kW

G30 flow normal operating conditions M

0,37 0,37 kg./hr

G31 Input Qm: Hi/Hs | Useful output P

4,14/4,5|4,01 4,14/4,5|4,01 kW

G31 flow normal operating conditions M

0,32 0,32 kg./hr

Gas Consumption & Capacities nominal condit.

Hi = net calorific value Hs = gross calorific value

G20 Nat Gas: Input Qn: Hi/Hs | Useful output P

52,6/58,4|56,6 52,6/58,4|56,6 kW

G20 Nat Gas flow ref. conditions V

5,6 5,6 m3/hr

G230 Air/Propane: Input Qn: Hi/Hs | Useful output P

53,7/58,4|56,6 53,7/58,4|56,6 kW

G230 Air/Propane flow ref. conditions V

4,4 4,4 m3/hr

G30 Input Qn: Hi/Hs | Useful output P

61,3/66,4|64,4 61,3/66,4|64,4 kW

G30 flow normal operating conditions M

4,8 4,8 kg./hr

G31 Input Qn: Hi/Hs | Useful output P

53,7/58,4|56,6 53,7/58,4|56,6 kW

G31 flow normal operating conditions M

4,2 4,2 kg./hr

Country of destination GB,IE,FR,NL,PL(I3P only)

Gas category and pressure I2H G20-20mbar / I3P G31-37mbar / I3B/P G30-30mbar

Type C13,C33,C53,C83P,B33P A3

Max Flow 37 37 L/min

Min Operation Flow

ON=1,5 * / OFF=1,0 * ON=1,5 * / OFF=1,0 *

L/min

Operating Water Pressure (Pw ) 1,0 * - 10 1,0 * - 10 Bar

Power Supply 230V/50Hz

Electric Consumption (1 remote) 64 63 W

Electric Consumption standby (1 remote) 2 2 W

Electric Consumption (antifrost) 153 168 W

Ignition safety time T

SAmax

4,2 4,2 Sec.

Weight 28 28 kg

IPx Protection - IPX4 -

Anti-freeze outside temperature

-30°C ** -20°C ***

°C

NOx at Max Input GCV O2 0% G20 / G30 / G31 30 / 140 / 45 30 / 80 / 45 mg/kWh

Load Profile

XXL XXL

Water Heating Efficiency η wh

86.3 86.3 %

Daily Fuel Consumption Qfuel 28.195 28.195 kWh

Daily Electrical Consumption Qelec 0.089 0.089 kWh

Sound Power Level L WA 59 - dB

TECHNICAL DETAILS

*Values are tested with Natural Gas, G20, and temperature setting at 60°C under the reg. 812/2013 and calculated based on the gross calorific value (Hs).

PRODUCT FICHE

Supplier’s Name Rinnai UK Ltd

Model Name REU-KBM3237FFUDHD-E REU-KBM3237WDHD-E

Declared Load Profile on Energy Label XXL XXL

Energy Efficiency Class A A

Water Heating Efficiency ηwh (%) 86.3 86.3

Annual Electricity Consumption AEC (kWh/annum) 20 20

Annual Fuel Consumption AFC (GJ/annum) 22 22

Second Load Profile

XL XL

Energy Efficiency Class A A

Water Heating Efficiency ηwh (%) 87.8 87.5

Annual Electricity Consumption AEC (kWh/annum) 19 17

Annual Fuel Consumption AFC (GJ/annum) 17 17

Default Thermostat Setting (°C)

55/HD Range 65 55/HD Range 65

Sound Power Level LWA (dB) 59 -

FLOW CHART

WIRING DIAGRAM

DIAGNOSTIC POINTS

Component

Measurement Point Range Of Value

Wire Colour

Remote Controller

A₁

BK-BK DC11-13V

Thermal Fuse

D₈/D₉

W-W Below 1Ω

Modulating Solenoid Valve

D₂

Y-Y DC2-15V / 67-81Ω

Main Solenoid Valve

D₆

P-BK DC11-13V / 24-28Ω

Solenoid Valve 1

D₄

BL-BK DC11-13V / 36-42Ω

Solenoid Valve 2

D₅

Y-BK DC11-13V / 36-42Ω

Solenoid Valve 3

D₃

R-BK DC11-13V / 35-41Ω

Flame Rod 1

D₇

Y-FR Over 1μA (During Operation)

Main Power Code

F₁

BR-BL AC207-264V

Ignitor

H₁

GY-GY AC207-264V (During Ignition)

Heat Exchanger TH

C₆

W-W

15°C:11.4-14.0kΩ

30°C:6.4-7.8kΩ 45°C:3.6-4.5kΩ 60°C:2.2-2.7kΩ 100°C:0.6-0.8kΩ

Outgoing Water TH1

C₅

W-W(No1,2)

Outgoing Water TH2 W-W(No3,4)

Inlet Water TH

C₉

W-W

Water Flow Sensor

C₁₁

R-BK DC11-13V / 5.5-6.2kΩ Y-BK DC4-7V / 1-1.4MΩ

By-Pass Flow Control Device

E₂

R-P

44-52Ω

W-BL

Water Flow Control Device

E₁

R-P

44-52Ω

W-BL

Combustion Fan

D₁

R-BK DC6-45V

Y-BK DC11-13V / 3.9-4.05kΩ

W-BK DC5-10V / 9.6-9.75kΩ

WATER FLOW CHARACTERISTICS

LETTER OF COMPLIANCE

CE CERTIFICATE

□ The water heater is not subject to corrosive compounds in the air.

□ The water supply does not contain chemicals or exceeds total hardness that will damage

the heat exchanger. □ Clearances from the water heater unit are met. □ Clearances from the vent termination / air intake are met. □ For indoor models, ensure you have used the correct venting products for the model

installed and that you have completely followed the venting manufacturer’s installation

instructions and these installation instructions. □ For indoor models, verify that the vent system does not exceed the maximum length for

the number of elbows used. □ For indoor models, verify that switch No.1 in the SW1 and SW2 DIP switches have been

adjusted for vent length if necessary. Refer to the section on Maximum Vent Length. □ Purge the water line of all debris and air by closing the hot isolation valve and opening

the cold isolation valve and its drain. Debris will damage the water heater. Use a

bucket or hose if necessary. □ Ensure that hot and cold water lines are not crossed to the unit and are leak free. □ A manual gas control valve has been placed in the gas line to the water heater. □ Ensure that a pressure relief valve is installed. A pressure relief valve is included in the

carton box. □ Clean the inlet water filter by closing the cold and hot water inlet isolation (shut-off)

valves. Put a bucket under the filter at the bottom of the water heater to catch any water

that is contained inside the unit. Unscrew the water filter. Rinse the filter to remove any

debris. Install the filter and open the isolation valves. □ Check the gas lines and connections for leaks. □ Confirm that the gas inlet pressure is within limits. □ Confirm that the water heater is rated for the gas type supplied. □ Confirm that the electricity is supplied from a 230V AC, 50 Hz power source, is in a

properly grounded circuit, and turned on. □ Verify the temperature controller is functioning properly. □ Verify the system is functioning correctly by connecting your manometer to the gas

pressure test port on the water heater. Operate all gas appliances in the home or facility

at high fire. The inlet gas pressure at the water heater must not drop below that listed on

the rating plate. □ If the water heater is not needed for immediate use, then drain the water from the heat

exchanger. □ Install the front panel. □ Explain to the customer the importance of not blocking the vent termination or air intake. □ Explain to the customer the operation of the water heater, safety guidelines,

maintenance, and warranty. □ The installation must conform with local codes. □ Inform the consumer if the isolation valves are not installed or if a water softening system

is not installed. □ Leave the entire manual taped to the water heater (indoor models), temperature

controller (outdoor models), or give the entire manual directly to the consumer.

COMMISSIONING CHECK LIST

COMMISSIONING SHEET

SERVICE RECORD

The appliance must be inspected, repaired and maintained by a licensed professional. The licensed professional must verify proper operation after servicing.

For more detailed instructions on maintenance contact Rinnai or your supplier.

Cleaning

It is imperative that control compartments, burners, and circulating air passageways of the appliance be kept clean.

Clean as follows:

1 Turn off and disconnect electrical power. Allow to cool.

2 Close the water shut off valves. Remove and clean the water inlet filter.

3 Remove the front panel by removing 4 screws.

4 Use pressurized air to remove dust from the main burner, heat exchanger, and fan blades. Do not

use a wet cloth or spray cleaners on the burner. Do not use volatile substances such as benzene and thinners. They may ignite or fade the paint.

5 Use soft dry cloth to wipe cabinet.

Vent System

The vent system should be inspected at least annually for blockages or damage.

Motors

Motors are permanently lubricated and do not need periodic lubrication. However you must keep fan and motor free of dust and dirt by cleaning annually.

Temperature Controller

Use a soft damp cloth to clean the temperature controller. Do not use solvents.

Lime / Scale Build-up

If you receive diagnostic code “LC#” (LC1, LC2,…), refer to the procedure, Flushing the Heat Exchanger. Refer to the section on Water Quality to see if your water needs to be treated or

conditioned. (When checking maintenance code history, “00” is substituted for “LC#”.)

Snow Accumulation

Keep the area around flue terminal free of snow and ice. The appliance will not function properly if the intake air or exhaust is impeded (blocked or partially blocked) by obstructions.

Clean the water filter

Clean the inlet water filter by closing the cold and hot water inlet isolation (shut-off) valves. Put a bucket under the filter at the bottom of the water heater to catch any water that is contained inside the unit. Unscrew the water filter. Rinse the filter to remove any debris. Install the filter and open the isolation valves.

Visual Inspection of Flame

Verify proper operation after servicing.

The burner must flame evenly over the entire surface when operating correctly. The flame must burn with a clear, blue, stable flame. See the parts breakdown of the burner for the location of the view ports. The flame pattern should be as shown in the figures a side.

Flushing the heat exchanger

An LC0~LC9 or “00” or 58 diagnostic code indicates the unit is beginning to lime up and must be flushed. Failure to flush the appliance will cause damage to the heat exchanger. Damage caused by lime build-up is not covered by the unit’s warranty. Rinnai strongly recommends installation of isolation valves to allow for flushing of the heat exchanger.

MAINTENANCE

Water Heater

Pressure R elief Valve

3/4" Ba ll Valve

3/4" Union

Check Valve

Pressure Regulator

Circulating Pump

Solenoid Valve

Boiler Drain Valve

KEY

Gas

Sup

Circulating Pump

Col

ate

Lin

ate

Lin

-line

Filte

Rinnai

Flushing the heat exchanger

1. Disconnect electrical power to the water heater.

2. Close the shutoff valves on both the hot water and cold water lines (V3 and V4).

3. Connect pump outlet hose (H1) to the cold water line at service valve (V2).

4. Connect drain hose (H3) to service valve (V1).

5. Pour chemical product used to flush heat exchanger into water (acid 8-10% of water content).

6. Place the drain hose (H3) and the hose

(H2) to the pump inlet into the cleaning solution.

7. Open both service valves (V1 and V2)

on the hot water and cold water lines.

8. Operate the pump and allow the vinegar

to circulate through the water heater for at least 1 hour at a rate of 15 liters per minute.

9. Turn off the pump.

10. Rinse the chemical/water from the water

heater as follows:

a. Remove the free end of the drain

hose (H3) from the pail. Place in sink or outside to drain.

b. Close service valve, (V2), and open

shutoff valve, (V4). Do not open shutoff valve, (V3).

c Allow water to flow through the water

heater for 5 minutes.

d Close shutoff valve (V4). When unit

has finished draining remove the inline filter at the cold water inlet and clean out any residue. Place filter back into unit and open valve (V4).

e Close service valve, (V1), and open

shutoff valve, (V3). 11 Disconnect all hose 12 Restore electrical power to the water

heater.

MAINTENANCE

KEY

Manual draining of the water heater

If the water heater is not going to be used during a period of possible freezing weather, it is recommended that the water inside the water heater be drained.

To manually drain the water: 1 Shut off cold water supply and gas supply. 2 Turn off the temperature controller.

3 Disconnect the power to the water heater. 4 Place a container to catch the water. Open hot

water tap or open hot water drain plug at the hot

water outlet. 5 Remove water filter to drain the cold water. 6 Unscrew the water drain plug from the drain line

next to the hot water outlet. 7 Remove the condensate trap drain plug and allow

to drain.

To resume normal operation:

1 Confirm that all water drain plugs are removed, that

the gas supply is turned off, and that all taps are

closed. 2 Insert the condensate trap drain plug. 3 Screw in the water drain plugs avoiding over-tightening. 4 Screw in the water filter in the cold water inlet. 5 Open the cold water supply. 6 Open a tap and confirm that water flows, and then close. 7 Turn on the power. 8 After confirming that the temperature controller is off, turn on the gas supply.

9 Turn on the temperature controller.

Running a low volume of water through the water heater to prevent freezing

If the temperature exceeds the ability of the water heater to freeze protect itself, or if power is lost, the following steps may prevent the water heater and external piping from freezing. (Units connected with EZ Connect (2 unit link) should be drained to prevent freezing if not in use)

1 Turn the water heater off.

2 Close the gas supply valve.

3 Turn on a hot water tap to flow water about 0.4 l/min or

where the stream is about 5 mm thick.

When the water heater or external piping has frozen

1 Do not operate the water heater if it or the external piping is frozen. 2 Close the gas and water valves and turn off the power. 3 Wait until the water thaws. Check by opening the water supply valve. 4 Check the water heater and the piping for leaks.

Coastal installations

Installations located in or near coastal areas may require additional maintenance due to corrosive airborne ocean salt.

MAINTENANCE

HOT

COLD

ON!

0.4 l/min or about 5 mm thick

Water drain plug

Condensate trap drain plug

Condensate drain line

Gas connection

Cold water inlet

Hot water outlet

As the purchaser of this high quality Rinnai Water Heater you are provided with the following conditional warranty.

Definition of Standard Use.

The warranty period allocated under Standard Use is based on Domestic and Light Commercial hot water usage. Rinnai Standard Use warranty periods apply only where Rinnai water heaters are installed in domestic and light commercial situations at operating temperatures below 65°C and do not include installations incorporating storage cylinders or building flow and return systems. This warranty shall apply to any Rinnai water heater from the Infinity or HD range.

Definition of Commercial Use.

The warranty period allocated under Commercial Use are for Rinnai water heaters installed at premises such as commercial and industrial buildings, cafes, caravan parks, and sporting complexes. Commercial Use warranty applies to:

Water heaters supplying a central shower block.

Water heaters supplying kitchens used for the bulk preparation of food.

Water heaters set to 65°C or higher.

Water heaters used in commercial or industrial processes.

Any application that uses Rinnai water heaters in conjunction with storage tanks.

Any application that uses Rinnai water heaters in conjunction with a flow / return system.

Water heaters installed as components of centralised bulk hot water systems.

Situations defined as Commercial Use must use the HD range of water heaters to be eligible for this type of warranty. If an Infinity product is used in Commercial installations then the warranty reduces to 1 year.

No Rinnai warranty will cover damage/ faults arising from moving or storing the unit; improper installation or gas supply; water contaminants beyond defined limits; environmental factors; plumbing fittings, or other outside influences of which Rinnai is not responsible. Service calls for these issues will be chargeable. The unit must be commissioned upon installation and then serviced annually to validate the warranty. The warranty period begins on customer’s date of purchase or on the date of the commissioning depending on time frame between the two.

UK WARRANTY

Standard (Infinity) Commercial (HD)

Labour 1 Year (1st) 1 Year (1st)

Parts 3 Years 5 Years

Description pH

Total

Dissolved

Solids (TDS)

Total

Hardness

Chlorides Magnesium Calcium Sodium Iron

Maximum

Recommended

Levels

6.5-9.0 600 mg/litre 150 mg/litre 300 mg/litre 10 mg/litre

20 mg/

litre

150 mg/litre 1 mg/litre

WHAT IS COVERED?

This Warranty covers any defects in materials or workmanship when the product is installed and operated according to Rinnai installation instructions, subject to the terms within this limited warranty document. This Warranty applies only to products that are installed by a registered gas engineer. Improper installation may void this Warranty. This Warranty extends to the original purchaser and subsequent owners, but only while the product remains at the site of the original installation. This Warranty only extends through the first installation of the product and terminates if the product is moved or reinstalled at a new location.

WHAT WILL RINNAI DO?

Rinnai will repair or replace the product or any part or component that is defective in materials or workmanship, except as set forth below: All repairs must be performed using genuine Rinnai parts. All repairs or replacements must be performed by a registered gas engineer. Replacement of the product or replacement of the heat exchanger may only be authorised by Rinnai. Rinnai does not authorise any person or company to assume for it any obligation or liability in connection with the replacement of a product or heat exchanger. If Rinnai determines that repair of a product is not possible, Rinnai will replace the product with a comparable product, at Rinnai’s discretion. If a component or product returned to Rinnai is found to be free of defects in material or workmanship, or damaged by improper installation the warranty claim may be denied.

HOW DO I GET SERVICE?

Contact your supplier or Rinnai UK.

Proof of date of purchase is required to obtain warranty service. You can show proof of purchase with a dated invoice or by completing and returning the enclosed Warranty registration card.

Receipt of warranty registration by Rinnai will constitute proof-of-purchase for this product. However, Warranty registration is not necessary in order to validate this Warranty.

WHAT IS NOT COVERED?

This Warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, acts of God, improper installation, improper maintenance or service, inadequate water quality, scale buildup, freeze damage or for any other causes other than defects in materials or workmanship. This warranty does not apply to any product whose serial number or manufacture date has been defaced.

This Warranty does not cover any product when used as a pool or spa heater.

Rinnai is not liable for any special, incidental, indirect or consequential damages that may arise, including damage to person or property, loss of use, failure to install drain pan under unit, or inconvenience.

This warranty does not effect your statutory rights as defined in the UK.

UK WARRANTY

UK LTD.

9 Christleton Court Manor Park Runcorn Cheshire WA7 1ST Tel. 01928 531870 Fax. 01928 531880 E-mail. info@rinnaiuk.com Web. www.rinnaiuk.com

CONTACT

HEATER DETAILS

Model Number _____________________________________________

Serial Number _____________________________________________

Date of Purchase _____________________________________________

v9. 070915RUK U306-1721X02(00)

Rinnai HDC 1600i Low NOX, HDC 1600e Low NOx, REU-VCM2837FFUDHD-E, REU-VCM2837WDHD-E, HD55e Low NOx Installation And User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual