WARNING: If the information in these instructions are not
followed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.
WHA T T O DO IF YOU SMELL GAS
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in
your building.
•Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified
installer , service agency or the gas supplier .
zx
This heater has been designed to code ANSI Z 21.88a-2000
effective 7-1-2002
This appliance is only for use with the type of gas indicated on
the rating plate.
This appliance is not convertible for use with other gases.
INSTALLER: MUST LEAVE THIS MANUAL WITH THE UNIT AFTER INSTALLATION
OWNER: RETAIN THIS MANUAL SAFELY, FOR FUTURE REFERENCE
LIMITED WARRANTY
RINNAI FIREPLACE HEATER
WHAT IS COVERED?
This Warranty covers any defects in materials or workmanship, subject to the terms stated below. This
Warranty extends to the original purchaser and subsequent transferees, but only while the product remains at
the site of the original installation. This Warranty only extends through the first installation of the product and
terminates if the product is moved or reinstalled at a new location.
HOW LONG DOES COVERAGE LAST?
ItemPeriod of Coverage
All Parts and Components2 Years from Date of Purchase
WHAT WILL RINNAI DO?
Rinnai will repair or replace the product or any part or component that is defective in materials or workmanship,
except as set forth as follows. Rinnai will pay reasonable shipping costs, provided you obtain prior authorization
from an Authorized Rinnai Distributor. Rinnai will not pay labor charges associated with the repair or replacement
of the product or any part or component. All repair parts must be genuine Rinnai parts. All repairs or replacements
must be performed by an individual or servicing company that has been authorized by Rinnai or its distributor.
Replacement of the product or replacement of the heat exchanger may be authorized by Rinnai only. Rinnai
does not authorize any person or company to assume for it any obligation or liability in connection with the
replacement of a product or heat exchanger. If Rinnai determines that repair of a product is not possible,
Rinnai will replace the product with a comparable product, at Rinnai’s discretion.
HOW DO I GET SERVICE?
You must contact an Authorized Distributor or Installer for the repair of a defective product under this Warranty.
Failure to contact an Authorized Distributor or Installer will void the Warranty. For the name of the Authorized
Distributor or Installer nearest you, please contact your local HVAC dealer or gas service technician, visit the
Rinnai website (www.rinnai.us), call Rinnai at 1-800-621-9419 or write to Rinnai, 103 International Drive, Peachtree
City, Georgia 30269.
Proof of purchase is required. You can show proof of purchase with a dated sales receipt, or by completing
and mailing the enclosed Warranty registration card within 30 days of purchasing the product. Please complete
the enclosed Warranty registration card and mail it to Rinnai at the address shown on the card. Receipt of this
card by Rinnai will constitute proof-of-purchase for this product. However, return of this Warranty registration
card is not necessary in order to validate this Warranty.
WHAT IS NOT COVERED?
This Warranty does not cover any failures or operating difficulties due to accident, abuse, misuse, alteration,
misapplication, force majeure, improper installation, improper maintenance or service, or for any other causes
other than defects in materials or workmanship. This warranty does not apply to any product whose serial
number or manufacture date has been defaced.
Rinnai is not liable for any special, incidental, indirect or consequential damages that may arise, including
damage to person or property, loss of use, or inconvenience. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation may not apply to you.
LIMITATION ON IMPLIED WARRANTIES
Any implied warranties of merchantability and fitness arising under state law are limited in duration to the
period of coverage provided by this limited Warranty, unless the period provided by state law is less. Some
states do not allow limitations on how long an implied Warranty lasts, so the above limitation may not apply
to you.
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to
state.
2
WARNING
IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE OR
MAINTENANCE CAN CAUSE PROPERTY DAMAGE, PERSONAL INJURY OR
LOSS OF LIFE.
INSTALLATION AND SERVICE MUST BE PERFORMED BY A QUALIFIED
INSTALLER, SERVICE AGENCY OR THE GAS SUPPLIER.
This manual applies to the following models only:
FS35ETRBN/US FS35ETRSN/US
FS35ETRBL/US FS35ETRSL/US
Model:FS35ETRBN/US, FS35ETRSN/US (NG) United States
FS35ETRBL/US, FS35ETRSL/US (Propane) United States
Description:Freestanding radiant/convector, glass-fronted, ceramic log space
heater with forced convection and natural draft flue system
Output:24,000 Btu/hr Natural Gas22,000 Btu/hr Propane
Gas Control:Electronic control valve
Burners:Ember bed, flame and heat burner
Warm Air Discharge:Top front louvres
Flue:Natural draft. Approved 4” B vent system
Ignition:Electronic spark
Power Supply:115v. 60Hz
Rating Plate Location:Bottom right hand side of pillar
Weight:141 lb
20”
DIMENSIONS
25 ½”
3”
21”
30”
Gas inlet
3/8” FNPT
10 5/8”
9”
10.6”
4
IMPORTANT POINTS / USAGE AND INSTALLATION MUSTS
Unpack the heater and check for damage (DO NOT INSTALL DAMAGED HEATER). If the
heater is damaged, contact your supplier for advice. Before installing the heater, check the
label for the correct gas type (see rating plate, bottom right hand side of pillar). Refer to local
gas authority for confirmation of the gas type if you are in doubt.
Included in the carton
Customer operation information
IMPORTANTBefore using this product, please read this manual carefully to make sure
of proper use of the product:
1The installation must conform with local
codes, or in the absence of local codes,
the National Fuel Gas Code, ANSI
Z223.1, or the Canadian Installation
Code, CAN/CGA -B149.
2For information on gas type see the data
plate on the appliance.
3This heater must not be installed where
curtains or other combustible materials
could come into contact with it. In some
cases curtains may need restraining.
4This is a freestanding appliance
designed for installation with a vertical
flue only.
5If you move, check the gas type in the
area where you are moving to. The local
gas authority will be able to advise on
local regulations.
6This heater discharges a large volume
of warm air to provide even heat
distribution. If the air in the room
contains cooking vapor or cigarette
smoke, and the heater is used on a
carpet, the surface of the carpet may
become discolored. In addition, some
nylon carpets contain dyes which may be
affected by the warm air flow. Some soft
vinyl surfaces are also subject to
distortion, or discoloration by warm air.
To prevent discoloration of carpets, etc.,
a mat should be placed in front of the
appliance, extending about 30” in front
of it.
7This heater may be installed directly onto
carpet
8Read these rules and the instructions
carefully. Check all local codes. Failure
to follow these could cause a malfunction
of the heater resulting in death, serious
bodily injury and/or property damage.
9This appliance is only for use with the
type of gas indicated on the rating plate.
This appliance is not convertible for use
with other gases.
10 WARNING: Any change to this heater
or its controls can be dangerous.
11 If a gas leak is suspected, turn heater
off, turn gas supply valve off at appliance
connector valve. Open windows to
ventilate area immediately and contact
your dealer or gas company.
12 DO NOT PLACE CLOTHING OR
FLAMMABLE MATERIALS,
GASOLINE AND OTHER FLAMMABLE
VAPORS AND LIQUIDS, ON OR NEAR
THE HEATER.
13 Do not spray aerosols when the heater
is in operation.
14 YOUNG CHILDREN SHOULD BE
CAREFULLY SUPERVISED WHEN
THEY ARE IN THE SAME ROOM WITH
THE HEATER.
15 LPG containers must not be installed
indoors.
16 Do not use this appliance if any part has
been under water. Immediately call a
qualified service technician to inspect
the room heater and to replace any part
5
of the control system and any gas control
which has been under water.
17 Adequate clearances for accessibility for
purposes of servicing and proper
operation should be provided.
18 Adequate clearances around air
openings into the combustion chamber
should be provided.
19 Do not install in areas where curtains,
drapes, clothing, or other moving
flammables are within 15 inches of this
unit.
Diagram shows
minimum
15”
LEFT
15”
ABOVE
15”
RIGHT
clearances from
combustible
materials
15”
FRONT
24 The draft hood on the appliance should
be installed in the same atmospheric
pressure zone as the combustion air inlet
to the appliance and shall be located so
that the relief opening is accessible for
checking vent operation.
25 The appliance, when installed, must be
electrically grounded in accordance with
local codes or, in the absence of local
codes, with the National Electrical
Code, ANSI/NFPA 70, or the Canadian
Electrical Code, CSA C22.1
26 A gas appliance must not be connected
to a chimney flue serving a solid fuel
burning appliance.
27 Do not restrict the warm air discharge
by placing articles in front of heater.
28 This appliance must not be used for any
purpose other than heating.
20 Periodic examination of the venting
system is required.
21 The flow of combustion and ventilation
air should not be obstructed.
22 A manufactured home (USA only) or
mobile home OEM installation must
conform with the Manufactured Home
Construction and Safety Standard, Title24CFR, Part 3280, or, when such a
standard is not applicable, the Standard
for Manufactured Home Installations,
ANSI/NCSBCS A225.1 or Standard for
Gas Equipped Recreational Vehicles
and Mobile Housing, CSA Z240.4.
23 The appliance and its appliance main
gas valve must be disconnected from the
gas supply piping system during any
pressure testing of that system at test
pressures in excess of 1/2 psi (3.5 kPa).
The appliance must be isolated from the
gas supply piping system by closing its
equipment shutoff valve during any
pressure testing of the gas supply piping
system at pressures equal to or less than
½ psi (3.5 kPa).
29 Do not allow anyone to post articles
through the louvres.
30 Do not allow anyone to sit or lean
against the appliance.
31 DUE TO HIGH TEMPERATURES, THE
APPLIANCE SHOULD BE LOCATED
OUT OF TRAFFIC AND AWAY FROM
FURNITURE AND DRAPERIES.
32 CHILDREN AND ADULTS SHOULD BE
ALERTED TO THE HAZARDS OF
HIGH SURFACE TEMPERATURES
AND SHOULD STAY AWAY TO AVOID
BURNS OR CLOTHING IGNITION.
33 CLOTHING OR OTHER FLAMMABLE
MATERIAL SHOULD NOT BE PLACED
ON OR NEAR THE APPLIANCE.
34 INSTALLATION AND REPAIR SHOULD
BE DONE BY A QUALIFIED SERVICE
PERSON. THE APPLIANCE SHOULD
BE INSPECTED BEFORE USE AND
AT LEAST ANNUALLY BY A
PROFESSIONAL SERVICE PERSON.
MORE FREQUENT CLEANING MAY
BE REQUIRED DUE TO EXCESSIVE
LINT FROM CARPETING BEDDING
MATERIAL, ET CETERA. IT IS
IMPERATIVE THAT CONTROL
6
COMPARTMENTS, BURNERS AND
L
CIRCULATING AIR PASSAGEWAYS
OF THE APPLIANCE ARE KEPT
CLEAN.
35 The glass window shall be replaced as
one piece as supplied by the
manufacturer. See log and glass
installation on page 15.
36 Do not substitute glass, glowing embers
or logs. Use only glass, glowing embers
and logs supplied by manufacturer.
37 Caution: Do not operate unit with broken
glass.
38 WARNING: DO NOT OPERATE
APPLIANCE WITH THE FRONT
REMOVED, CRACKED OR BROKEN.
REPLACEMENT OF THE GLASS
SHOULD BE DONE BY A LICENSED
OR QUALIFIED SERVICE PERSON.
39 WARNING: Electrical grounding
instructions. This appliance is equipped
with a three prong (grounding) plug for
your protection against shock hazard
and should be plugged directly into a
properly grounded three-prong
receptacle. Do not cut or remove the
grounding prong from this plug.
TECHNICAL SPECIFICATIONS
Natural GasPropane
Gas Input Rate:Btu/hrBtu/hr
Pilot:200200
Low:11,0009,000
High:32,00029,000
Minimum permissible
gas supply pressure for
purpose of input
adjustment
Gas C onnection:
Flue Termination:
Fan:
Combustion System:
Ignition System:
Operation:
Temperature control:Electronic thermostat High~Low / Off
Temperature range:Low = 50°F, 60°F~80°F, High 97°F
Safety Devices:
Fan de la yMicro computer timer
Combustion Method:
Flue Type:
Heat transfer:
Installation Type:
Flue Requirement:
Min:7"10"
Max:10.5"13"
3/8" FNPT
An approved 4" vent cap must be fitted to all installations
90 Watt 2 speed tangential
Multi port burner and ceramic logs
Continuous spark electronic ignition
Finger touch control buttons or remote control
Flame picture select option
Up / Down buttons
Flame failure- flame rod
Over heat - thermistors, thermal fuse
Power surge - 3 amp fuse
Room overheat - Automatic cut off at 104°F after 10 minutes
Naturally aspirated burner
Approved 4" B vent system
Direct radiation and forced convection
Free standing
Manufacturers minimum, 10 ft vertical.
ocal codes may have a greater
requirement and must be followed
WCWC
7
FOR YOUR SAFETY READ BEFORE OPERATING
WARNING: If you do not follow these instructions exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
A This appliance is equipped with an
ignition device which automatically
ignites the pilot. Do not try to light the
pilot by hand
B. BEFORE OPERATING smell all around
the appliance area for gas. Be sure to
smell next to the floor because some
gas is heavier than air and will settle on
the floor.
WHAT TO DO IF YOU SMELL GAS
•Do not try to light any appliance
•Do not touch any electrical switch
•Do not use any phone in your building
•Immediately call your gas supplier from
OPERATING INSTRUCTIONS
a neighbor’s phone. Follow the gas
suppliers instructions.
•If you cannot reach your gas supplier call
the fire dept.
C. Use only your hand to push the gas
control buttons. Never use tools. If the
buttons will not activate by hand, don’t
try and repair it, call a qualified service
technician. Force or attempted repair
may result in a fire or an explosion.
D. Do not use this appliance if any part has
been under water. Immediately call a
qualified service technician to inspect
the appliance and to replace any part
of the control system and any gas control
which has been under water.
STOP Read the safety information
above.
•To turn the unit on (refer diagram
below)
Do not attempt to light the pilot by hand.
Wait for five minutes to clear out any gas.
Then smell for gas, including near the floor.
If you smell gas, STOP! Follow “B” in the
safety information above. If you don’t smell
gas, go to the next step.
Press the On / Off button. This operates
the ignition sequence.
If the appliance does not light it will
automatically turn off.
To re-attempt ignition, press the On / Off
button again.
•To adjust the heat
Press the “ “ and “ “ buttons to
increase and decrease the room
temperature setting.
•To turn the unit off
Press the On /Off button. The appliance will
turn off.
If the appliance will not operate; follow the
instructions “to turn off the gas to appliance”
and call your service technician or gas
supplier.
TO TURN OFF GAS TO APPLIANCE
Turn off the appliance by operating the On/
Off button and turn off the power at the wall
switch.
Disconnect the electric plug. This will
isolate the gas supply and prevent the
solenoid valve from opening.
8
CONTROL PANEL LAYOUT
For your convenience the controls on your new Flame Fire are situated under the cover on the
top right-hand side of the fire and are accessed by simply lifting the lid. All necessary
adjustments to the operation of your fire can be made with these controls.
OPERATION
•TURNING ON
Press the ON/OFF button to operate the
unit. The ON indicator will glow green. The
spark generator will be heard before the
burner ignites and the ON indicator glows
red, indicating that the burner is alight.
Warm air can be felt coming from the
louvres. The fan will come on automatically
after 4 minutes.
If the unit does not ignite on initial use
this may be due to air remaining in the
gas supply line. The spark generator
will only continue for 15 seconds. After
this it will be necessary to press the
ON/OFF button OFF, then ON again.
•TURNING OFF
fan is running.
•ROOM TEMPERATURE
ADJUSTMENT
The room temperature and preset
temperatures are only displayed and
adjustable while the heater is running.
Press the “ “ button to increase the
temperature setting or “ “ button to
decrease the temperature setting. The
temperatures can be preset to:
a)[L] low (50°F)
b)[61°F] to [79°F] in 1°F steps
c)[H] (97°F)
Once the pre-set temperature has been
reached the burners will cycle between high
and low (or high and pilot only depending
on the auto off setting).
Simply press the ON/OFF button to switch
off the unit. The ON indicator will go out.
The convection fan will continue to operate
for several minutes after the burner has
gone out in order to cool the appliance.
Do not turn off the heater by
unplugging it from the wall. Do not
unplug the heater while the convection
•LOCK
The LOCK function will help prevent
accidental operation of the controls.
LOCK is activated by pressing the button
and the LOCK indicator will glow. To
9
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