Rinnai Enduro SP200B, Enduro XL SP250B, Excelsior SP200BEX Installation Manual

This system shall be installed in accordance with:

• Manufacturer’s Installation Instructions

• Current AS/NZS 3500

• All applicable local rules and regulations including local OH&S requirements

This system must be installed, commissioned and serviced by an Authorised Person.

Not suitable as a pool or spa heater.

The solar hot and solar cold pipes between the solar storage tank and the
solar collectors must be suited to the high water temperatures and pressures
that may occur. As such, plastic pipe must not be used.
Components used to join pipes must use metallic materials to achieve sealing.

Issue

4

Installation Manual

Rinnai Split Solar Hot Water Systems -

Enduro SP200B, Enduro XL SP250B

and Excelsior SP200BEX

Flat Plate Collectors

IMPORTANT

AS/NZS 2712

SMK.1849

SAI Global

Rinnai 2 Split Collector IM

TABLE OF CONTENTS

Specications 3

Solar Collectors ��������������������������������������������������������������������������������������������������������������������������������������������������3

InstallationInformation 4

Regulations and Occupation Health and Safety (OH&S) ����������������������������������������������������������������������������������4
Water Quality ������������������������������������������������������������������������������������������������������������������������������������������������������4
SYSTEM ORIENTATION AND INCLINATION ���������������������������������������������������������������������������������������������������4
Roof Mounting Options ���������������������������������������������������������������������������������������������������������������������������������������5
Water Pipes, Fittings and Insulation �������������������������������������������������������������������������������������������������������������������8
Connecting Fittings to Collector �������������������������������������������������������������������������������������������������������������������������9

CollectorInstallation 10

Fastening Collectors to a Tiled Roof ����������������������������������������������������������������������������������������������������������������10
Fastening Collectors to a Metal Roof ��������������������������������������������������������������������������������������������������������������� 11
1 SP200B, SP250B or SP200BEX Installation Kits - BIKSP1COLL and BIKSP1COLLFT �����������������������������12
2 SP200B or SP200BEX Installation Kits - BIKSP2COLL and BIKSP2COLLFT ��������������������������������������������14
2 SP250B Installation Kits - BIKSP2COLLXL and BIKSP2COLLXLFT �����������������������������������������������������������16
3 SP200B or SP200BEX Installation Kits - BIKSP3COLL and BIKSP3COLLFT ��������������������������������������������18

ContactInformation 20

This manual covers the installation of Enduro SP200B, Enduro XL SP250B and Excelsior SP200BEX solar
collectors as part of complete solar hot water systems�

Full instructions on the installation of the complete system can be found in the “Operation / Installation Manual ­Rinnai Split Solar Hot Water Systems”�

All information and warnings in the “Operation / Installation Manual - Rinnai Split Solar Hot Water Systems” are
applicable to this installation�

Rinnai 3 Split Collector IM

SOLAR COLLECTORS

ENDURO

SP200B

ENDURO XL

SP250B

Excelsior

SP200BEX

Type Flat plate Flat plate Flat plate

Waterways Copper Copper Copper

Absorber Aluminium Aluminium Copper

Selective Surface High Performance High Performance

Sputtered

Titanium Oxide

Maximum Operating
Pressure

1000 kPa 1000 kPa 1000 kPa

Casing Material Aluminium Aluminium Aluminium
Overall Dimensions

(L x W x H) (mm)

1960 x 1050x 80 1960 x 1290 x 80 1960 x 1050x 80

Weight empty (kg). 40 45 40

Water volume (litres) 1.95 2.4 2.0

Number of risers 9 10 10
Potential Solar Output at

PTR relief conditions (kW)

1.25 kW 1.4 kW 1.25 kW

Frost Protection

The Rinnai solar hot water warranty booklet species the locations and conditions that
apply for at plate collectors to be warranted against frost damage.

For locations where the warranty booklet species collector Option B, the frost valves
specied by Rinnai must be tted and are supplied with the appropriate installation kit.
If frost valves are missing you must obtain them and t them. Failure to t frost valves

will void any warranty against frost damage.

For full warranty terms, conditions and exclusions refer to the Rinnai Warranty Booklet

for solar hot water. The warranty booklet is available at www.rinnai.com.au.

SPECIFICATIONS

INSTALLATION INFORMATION

Rinnai 4 Split Collector IM

REGULATIONS AND OCCUPATION HEALTH AND SAFETY (OH&S)

Installation and commissioning must be performed by authorised persons. Rinnai solar systems must be installed
in accordance with these instructions and all regulatory requirements which exist in your area including those in
relation to manual lifting, working at heights and on roofs. Applicable publications and regulations may include:

•

AS/NZS 3500 National Plumbing and Drainage

•

Building Codes of Australia

•

Local Occupational Health and Safety (OH&S) regulations

WARNING

Solar collectors are heavy and bulky items and are usually positioned on the roofs of buildings. Each
Australian State and Territory has a principal Occupational Health and Safety (OH&S) Act which contains
requirements relating to the handling of large, bulky or awkward items and the prevention of falls from
elevated surfaces. Persons installing solar collectors must be aware of their responsibilities and be

adequately trained and qualied, in accordance with local OH&S requirements.

WATER QUALITY

The water quality of most public supplies is suitable for the water heating system. The water quality from bore wells
is generally unsuitable for the water heating system. Refer to separate ‘Warranty Terms and Conditions’ document
for water quality parameters and how they affect the warranty conditions. If in doubt about the water quality, have
it checked against the parameters listed in the warranty conditions. The system is not suitable as a pool or spa
heater.

SYSTEM ORIENTATION AND INCLINATION

The performance of any solar hot water system is determined by the way the system is installed.
For Australian installations, solar collectors should face the equator (True North) for optimum performance.

Installing solar collectors facing up to 45 degrees away from North (between North-East and North-West) will

reduce efciency by approximately 5%.

For Australian installations the inclination of solar collectors should be the same as the latitude of the site for optimum

performance. Inclinations within 20 degrees of the latitude of the site will reduce efciency by approximately 5%.

Most roofs in Australia have a slope of between 20° and 25° and provide an appropriately angled mounting surface.

Installersmustensure they complywithrelevant local regulationsregardingsolar collectorinclination
andorientation.

City Latitude City Latitude City Latitude

Adelaide

35

°S

Canberra

35

°S

Melbourne

38

°S

Albany

35

°S

Darwin

12

°S

Perth

32

°S

Alice Springs

24

°S

Dubbo

32

°S

Port Hedland

20

°S

Brisbane

27

°S

Geraldton

28

°S

Rockhampton

24

°S

Broken Hill

31

°S

Hobart

42

°S

Sydney

34

°S

Cairns

17

°S

Mildura

34

°S

Townsville

19

°S

Latitudes of Australian Cities

INSTALLATION INFORMATION

Rinnai 5 Split Collector IM

ROOF MOUNTING OPTIONS

For roofs with a slope of 10° or less a at roof frame must be used.

Roof construction must be checked to ensure that the roof timbers are capable of supporting the additional load.
(Refer to AS 3500.4 Appendix H).

The roof mounting option must be appropriate for the wind loading that is likely in the installed location. See the
section 'Mounting Location Suitability' on page 6.

For buildings higher than 10 metres the specications for securing solar collectors to the building structure need
to be determined on a case by case basis for each building by a person qualied to do so in accordance with the
Building Code of Australia (BCA). Such specications relate to the type of fastenings, the number of fastenings and

their embedment into the building structure. They are determined from factors including the geographical location
and topography, the prevailing wind conditions, building dimensions, rooftop form and structural materials, and
the intended location of the solar panels relative to building internal, edge and corner zones. The BCA references
AS1170.2 “Structural Design Actions Part 2: Wind Actions”, AS3600 “Concrete Structures” and AS4100 “Steel

Structures” in relation to these specications.

A solution may be provided using either kit DDHRKIT2 (2 collector) or DDHRKIT3 (3 collector), in accordance with
the instructions in the Rinnai document “High Rise Roof Mounting Frame Installation Instructions (Part Number

15401103)

StandardInstallation

Installation details are in the section 'Collector Installation' on page 10. This type
of installation is not suitable for use on roofs over 10 m high.

N

FlatRoofFrame

For use on a at roof or where the roof pitch is too low. This type of installation is

not suitable for use on roofs over 10 m high.
Additional information is provided in the roof frame manual provided with the frame.

N

ReversePitchFrame

These comprise of a Split System at roof frame and a side/reverse pitch kit. This

type of installation is not suitable for use on roofs over 10 m high.
They can be used when the collectors need to be installed in the reverse direction

to the direction the roof is facing. For example, installing on a South facing roof
enables the collectors to be oriented to the North.

Additional information is provided in the roof frame manual provided with the frame.

N

SidePitchFrame

These comprise of a Split System at roof frame and a side/reverse pitch kit. This

type of installation is not suitable for use on roofs over 10 m high.
They can be used when the collectors needs to be installed side on to the direction

the roof is facing. For example, installation on an East or West facing roof to
enables the collectors to be oriented to the North.

Additional information is provided in the roof frame manual provided with the frame.

N

CycloneFrame

Additional information is provided in the manual provided with the cyclone frame.

N

INSTALLATION INFORMATION

Rinnai 6 Split Collector IM

Mounting Location Suitability

The following table indicates which installation locations are suitable for different roof mounting options for Rinnai
split solar hot water systems.

Wind Region

Region

A

Region

B

Region

C

Region

D

Roof Area
(see page "Roof Area"
on page 7 for
explanation)

Area 1Area 2Area 3Area 1Area 2 Area

3

Area 1

Areas

2 & 3

Area 1

Areas

2 & 3

1,2 or 3 collector(s) on
a pitched roof

ü ü ü ü ü û û û û û

1 or 2 collector(s) on a
cyclone frame.

ü ü ü ü ü û ü* û ü* û

1,2 or 3 collector(s) on

a at roof frame

ü ü û ü û û û û û û

1 or 2 collector(s) on
a reverse or side pitch
frame

ü û û û û û û û û û

*SP200B or SP200BEX only.
See cyclone frame manual for full details of mounting location suitability in cyclone areas.

Wind Region

Australia has been categorised into 4 wind regions. Each region has varying wind load parameters such as wind
speed and wind direction multipliers. The diagram below illustrates the region locations. For more information

on how to classify site specic wind loading parameters see AS/NZS 1170.2 - Wind Actions, or consult a certied

structural engineer.

20˚

25

˚

25˚

30˚

27˚

30˚

50km

100km

150km

Region A
Region B
Region C
Region D

Region A Region B Region C Region D

Callytharra Springs
Gascoyne Junction
Green Head
Kununurra
Lord Howe Island
Morawa
Toowoomba
Wittanoom
Bourke

Adelaide River
Atherton
Biloela
Brisbane
Christmas Island
Collinsville
Corindi
Geraldton

Ivanhoe
Kyogle
Marble Bar
Mullewa
Norfolk Island
Torres Strait Islands
Wyndham

Borroloola
Broome
Bundaberg
Burketown
Cairns
Cocos Islands
Darwin
Derby
Karumba

Mackay
Mareeba
Millstream
Moreton
Nhulunbuy
Normanton
Rockhampton
Townsville

Carnarvon
Exmouth
Karratha
Onslow
Port Hedland

Indicative selection of towns in Regions A,B,C &D

INSTALLATION INFORMATION

Rinnai 7 Split Collector IM

Roof Area

As per AS/NZS 1170.2, domestic pitched and at roof areas are classied into working areas. The diagram below

illustrate these areas.

Area 1

Area 2

Area 3

30° MAX

h = Average height

of building

D

A

B

A

A/2

A=minimumof0.2xB,0.2xDand1xh

Area 1 - Internal of roof.
Area 2 - Intermediate area, wind pressures increased

by 1.5 times.
Area 3 - Roof edge including corners, wind pressures

increased by 3 times. For installations in roof area
3, a minimum of 0.5m from the edge of the roof is
recommended.

Height limit for all installations is 10 metres.

For more information on how to classify specic roof

area installations, or for building heights exceeding

10 metres see AS/NZS1170.2 or consult a certied

structural engineer.
Some examples are shown below.

Example1

3.8 (h)

1.21 (A/2)

2.42 (A)

Area 3

12.1 (D)

20.3 (B)

1.21 (A/2)

2.42 (A)

Area 2

Area 1

Example2

12.1 (D)

20.3 (B)

3.8 (h)

2.42 (A)

1.21 (A/2)

Area 3

Area 2
Area 1

In both examples :

A = min of 0.2 x 20.3 = 4.06

0.2 x 12.1 = 2.42
1 x 3.8 = 3.8
è A = 2.42
A/2 = 1.21 m

INSTALLATION INFORMATION

Rinnai 8 Split Collector IM

WATER PIPES, FITTINGS AND INSULATION

WARNING

The solar hot and solar cold pipes between the solar storage tank and the solar collectors must be
suited to the high water temperatures and pressures that may occur. As such, plastic pipe must not
be used. Components used to join pipes must use metallic materials to achieve sealing. The collector

ow and return pipes should be 15 mm copper tube.

All hot water pipework should be insulated with sealed polyethylene foamed or equivalent insulation to optimise

performance and energy efciency, and to protect against frost damage. Such insulation may also be mandatory

under local regulations.
Rinnai recommend insulation to achieve at least the R value shown in the following table.

Location of Installation Pipes on Roof

Pipe between

tank and gas booster

• CER Zone 4

• Areas dened as “B or “C” in the latest version
of the Rinnai Solar Hot Water Warranty Booklet.

• Any other area prone to frost conditions.

R = 1.0K.m²/W

R = 0.6 K.m²/W

• All other areas

R = 0.6 K.m²/W R = 0.6 K.m²/W

With the exception of solar collector ow and return pipes, water pipe sizing should be performed in accordance

with AS/NZS 3500. All external pipework MUST be insulated to prevent frost damage.

The suggested maximum combined lengths of the solar ow and return pipes is 40 metres. Please refer to the
system installation manual supplied with the pump kit for the maximum pipe length for the specic pump kit.

All supplied insulation materials must be tted as shown to minimise heat losses. In frost prone areas this insulation
will also protect against frost damage. If frost valves are tted they must remain free of any insulation materials.

Frost valves must be exposed directly to ambient air conditions to ensure correct operation.

Insulation of ttings connecting

frost valve to collector. Frost valve

itself is uninsulated.

Insulation of cap, using insulation,

tape and cable tie.

Insulation of barrel union with,

insulation and tape

INSTALLATION INFORMATION

Rinnai 9 Split Collector IM

CONNECTING FITTINGS TO COLLECTOR

WARNING

When connecting ttings to collectors ensure that the ats at the end of the collector header are held
in place with one spanner, while another spanner is used to tighten tting. Collector damage or leaks

may occur if this isn't done correctly.

 

Connecting Barrel Unions

1.

A

B

C

Identify the 3 components of the barrel union as
A,B or C

2.

Fasten the barrel union components together.

3.

Attach the collector header to the entire barrel
union with component B screwing onto the
threaded end of the header.

Tighten with two spanners in the places indicated
in the diagram above.

4.

Separate component C from components A and
B using two spanners in the places indicated in
the diagram above.

5.

Fasten component C to the header of the 2nd
collector.

Tighten with two spanners in the places indicated
in the diagram above.

6.

Join the barrel union components together.
Tighten with two spanners in the places indicated

in the diagram above.

COLLECTOR INSTALLATION

Rinnai 10 Split Collector IM

FASTENING COLLECTORS TO A TILED ROOF

WARNING

This type of installation is not suitable for use on roofs over 10 m high.
This type of installation is not suitable for use in cyclonic areas.

Attach the collector mounting straps to the rafter or
truss under the tiles.

Nail strap to rafter

Tiles removed

Place the collector(s) onto the roof above the lower
rail. If more than one collector is being installed then
join them together using the barrel unions supplied.

Using the supplied self drilling screws, fasten the rail
to the collector, through the square holes in the rail
as shown in the relevant diagram on page 12 to

19. Do not fasten in other locations as damage
to the collector header pipe may occur. Be careful
to adequately tighten the screws to ensure the
connection is secure without stripping the threads in
the collector case.

Position the upper collector rail above the collectors.
Fasten the rail to the collector, through the square
holes in the rail using the supplied self drilling screws.

Attach the collector mounting straps to the rafter or
truss under the tiles.

Nail strap
to rafter

Tiles removed

Replace the tiles and ensure the collector is secure,
and the roof is weather tight.

COLLECTOR INSTALLATION

Rinnai 11 Split Collector IM

FASTENING COLLECTORS TO A METAL ROOF

WARNING

This type of installation is not suitable for use on roofs over 10 m high.
This type of installation is not suitable for use in cyclonic areas.

Position the lower collector mounting rail assembly so
that the rail is over the roof purlin.

Drill through the roof iron and purlin using the holes in
the rail as a guide. Apply some silicone sealant down
the holes to ensure no water leakage.

Bolt the rail to the roof purlin using a suitable fastener.

Position the collector(s) onto the roof above the lower
rail. If more than one collector is being installed, join
them together using the barrel unions supplied.

Using the supplied self drilling screws, fasten the rail
to the collector, through the square holes in the rail
as shown in the relevant diagram on page 19 to

19. Do not fasten in other locations as damage
to the collector header pipe may occur. Be careful
to adequately tighten the screws to ensure the
connection is secure without stripping the threads in
the collector case.

Position the upper collector rail above the collectors.
Fasten the rail to the collector, through the square
holes in the rail using the supplied self drilling screws.

Drill through the roof iron and purlin using the upper
mounting rail as a guide. Apply some silicone sealant
down the holes to ensure no water leakage and
secure with suitable fasteners.

Alternatively the rail can be attached to the roof using
the collector mounting straps.

COLLECTOR INSTALLATION

Rinnai 12 Split Collector IM

1 SP200B, SP250B OR SP200BEX INSTALLATION KITS - BIKSP1COLL AND BIKSP1COLLFT

7

Installer

Supplied Copper

Pipe & Insulation

6

5

7

Installer

Supplied

Copper

Pipe &

Insulation

4

2 2

1

2 2

1

8

9

OR

COLLECTOR INSTALLATION

Rinnai 13 Split Collector IM

1 SP200B, SP250B OR SP200BEX INSTALLATION KITS - BIKSP1COLL AND BIKSP1COLLFT

Qty

BIKSP1COLL

Qty

BIKSP1COLLFT

Item / Part Number

Qty

BIKSP1COLL

Qty

BIKSP1COLLFT

Item / Part Number

1

2 2

Mounting Rail Small (1.0 m) 14201196

8

- 1

Adaptor R¾ - G1/2 at 16601092

2

4 4

Screw Self Drilling with Seal
12-11 x 25 mm 22601094

9

- 1

Frost Protection Valve 11001051
(with washer)

4

1 1

Union ¾ - ½ 32201736

- 2 2

Insulation and Foil Tape * 14601216

For use with Frost Valves and/or Caps

5

1 1

Hot Sensor Assembly 10204715

- 2 1

Cable Tie

to fasten insulation to cap 39601035

-

4 4

Collector Mounting Straps 12401012

6

1 1

Hot Sensor Lead (20m) 31002715

- 4 4

M8 Bolt, Washer and Nut Bolt 22601052

(Used to fasten collector Washer 17401072
mounting straps to rail) Nut 16801062

7

2 1

Cap 16001011

- 1 1

Solar Collector
Installation Manual 15401113

COLLECTOR INSTALLATION

Rinnai 14 Split Collector IM

2 SP200B OR SP200BEX INSTALLATION KITS - BIKSP2COLL AND BIKSP2COLLFT

7

Installer Supplied

Copper Pipe

& Insulation

6

5

7

Installer

Supplied

Copper

Pipe &

Insulation

4

1

2 2 22

2 2 22

1

8

9

OR

3

3

9

OR

8

COLLECTOR INSTALLATION

Rinnai 15 Split Collector IM

2 SP200B OR SP200BEX INSTALLATION KITS - BIKSP2COLL AND BIKSP2COLLFT

Qty

BIKSP2COLL

Qty

BIKSP2COLLFT

Item / Part Number

Qty

BIKSP2COLL

Qty

BIKSP2COLLFT

Item / Part Number

1

2 2

Mounting Rail Medium (1.5 m) 14201197

7

2 -

Cap 16001011

2

8 8

Screw Self Drilling with Seal
12-11 x 25 mm 22601094

8

- 2

Adaptor R¾ - G1/2 at 16601092

3

2 2

Barrel Union ¾ - ¾ 32201105

9

- 2

Frost Protection Valve 11001051
(with washer)

- 2 2

Insulation and Foil Tape 14601217

For use with Barrel Unions

- 2 2

Insulation and Foil Tape * 14601216

For use with Frost Valves and Caps

4

1 1

Union ¾ - ½ 32201736

- 2 -

Cable Tie

to fasten insulation to cap 39601035

5

1 1

Hot Sensor Assembly 10204715

-

4 4

Collector Mounting Straps 12401012

- 4 4

M8 Bolt, Washer and Nut Bolt 22601052

(Used to fasten collector Washer 17401072
mounting straps to rail) Nut 16801062

6

1 1

Hot Sensor Lead (20m) 31002715

- 1 1

Solar Collector
Installation Manual 15401113

COLLECTOR INSTALLATION

Rinnai 16 Split Collector IM

2 SP250B INSTALLATION KITS - BIKSP2COLLXL AND BIKSP2COLLXLFT

7

Installer Supplied

Copper Pipe

& Insulation

6

5

7

Installer Supplied

Copper Pipe

& Insulation

4

2 2 22

2 2 22

1

8

9

OR

3

3

1

9

OR

8

COLLECTOR INSTALLATION

Rinnai 17 Split Collector IM

2 SP250B INSTALLATION KITS - BIKSP2COLLXL AND BIKSP2COLLXLFT

Qty

BIKSP2COLLXL

Qty

BIKSP2COLLXLFT

Item / Part Number

Qty

BIKSP2COLLXL

Qty

BIKSP2COLLXLFT

Item / Part Number

1

2 2

Mounting Rail Large (2.5 m) 14201198

7

2 -

Cap 16001011

2

8 8

Screw Self Drilling with Seal
12-11 x 25 mm 22601094

8

- 2

Adaptor R¾ - G1/2 at 16601092

3

2 2

Barrel Union ¾ - ¾ 32201105

9

- 2

Frost Protection Valve 11001051
(with washer)

- 2 2

Insulation and Foil Tape 14601217

For use with Barrel Unions

- 2 2

Insulation and Foil Tape * 14601216

For use with Frost Valves and/or Caps

4

1 1

Union ¾ - ½ 32201736

- 2 -

Cable Tie

to fasten insulation to cap 39601035

5

1 1

Hot Sensor Assembly 10204715

-

4 4

Collector Mounting Straps 12401012

- 4 4

M8 Bolt, Washer and Nut Bolt 22601052

(Used to fasten collector Washer 17401072
mounting straps to rail) Nut 16801062

6

1 1

Hot Sensor Lead (20m) 31002715

- 1 1

Solar Collector
Installation Manual 15401113

COLLECTOR INSTALLATION

Rinnai 18 Split Collector IM

3 SP200B OR SP200BEX INSTALLATION KITS - BIKSP3COLL AND BIKSP3COLLFT

7

Installer
Supplied Copper
Pipe & Insulation

6

5

7

Installer

Supplied

Copper

Pipe &

Insulation

4

2 2 2 222

1

2 2 2

2

22

1

8

9

OR

3 3

3

3

8

9

OR

COLLECTOR INSTALLATION

Rinnai 19 Split Collector IM

3 SP200B OR SP200BEX INSTALLATION KITS - BIKSP3COLL AND BIKSP3COLLFT

Qty

BIKSP3COLL

Qty

BIKSP3COLLFT

Item / Part Number

Qty

BIKSP3COLL

Qty

BIKSP3COLLFT

Item / Part Number

1

2 2

Mounting Rail Large (2.5 m) 14201198

7

2 -

Cap 16001011

2

12 12

Screw Self Drilling with Seal
12-11 x 25 mm 22601094

8

- 2

Adaptor R¾ - G1/2 at 16601092

3

4 4

Barrel Union ¾ - ¾ 32201105

9

- 2

Frost Protection Valve 11001051
(with washer)

- 4 4

Insulation and Foil Tape 14601217

For use with Barrel Unions

- 2 2

Insulation and Foil Tape * 14601216

For use with Frost Valves and/or Caps

4

1 1

Union ¾ - ½ 32201736

- 2 -

Cable Tie

to fasten insulation to cap 39601035

5

1 1

Hot Sensor Assembly 10204715

-

4 4

Collector Mounting Straps 12401012

- 4 4

M8 Bolt, Washer and Nut Bolt 22601052

(Used to fasten collector Washer 17401072
mounting straps to rail) Nut 16801062

6

1 1

Hot Sensor Lead (20m) 31002715

- 1 1

Solar Collector
Installation Manual 15401113

15401113 20 Split Collector IM - Issue 4 - September 2017

CONTACT INFORMATION

Head Office

100 Atlantic Drive,
Keysborough, Victoria 3173

Tel: [phone]
Fax: [phone]

P.O. Box 460
Braeside, Victoria 3195

National Help Line
Tel: [phone]* Fax: [phone]*

*Cost of a local call higher from mobile or public phones.

Hot Water Service Line
Tel: [phone]

Australia Pty. Ltd.

ABN 74 005 138 769

Internet: www.rinnai.com.au E-mail: [e-mail]

Rinnai has a Service and Spare Parts network with personnel who are fully trained
and equipped to give the best service on your Rinnai appliance. If your appliance
requires service, please call our National Help Line. Rinnai recommends that this
appliance be serviced every 3 years.