WARNING: If the information in these instructions is not
followed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in
your building.
•Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a qualified
installer, service agency or the gas supplier.
Table of Contents .......................... 2
Consumer Safety Information ....... 3
Specifications ................................ 4
Operating Instructions ................... 6
Installation Instructions ............... 15
Adjust Gas Pressure Settings ..... 28
Consumer Support ...................... 44
French Version ............................ 46
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
Register your product at www.rinnairegistration.com
or call 1-866-RINNAI1 (746-6241)
This appliance may be installed in an aftermarket, permanently located, manufactured home
(USA only) or mobile home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This appliance
is not convertible for use with other gases, unless a certified kit is used.
French Version ............................................. 46-80
2 Rinnai Corporation EX17C / EX22C Manual
Consumer Safety Information
Safety Definitions
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and
others.
DANGER
WARNING CAUTION
Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury.
Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also be used to alert against unsafe practices.
Safety Behaviors and Practices
WARNING
• Repairs should be performed by a qualified service
technician. Consumer should not repair by yourself.
• Keep the area around the appliance clear and free
from combustible materials, gasoline, and other
flammable vapors and liquids.
• Never store liquid propane containers indoors.
• Do not use this appliance if any part has been under
water. Immediately call a qualified service
technician to inspect the appliance and to replace
any part of the control system and any gas control
which has been under water.
• This appliance is equipped with a three-prong plug
for your protection against shock hazard and should
be plugged directly into a properly grounded threeprong receptacle. Do not cut or remove the ground
prong from this plug.
• Any alteration to the appliance or its controls can be
dangerous.
• Do not operate appliance with the panels removed,
cracked or broken. Replacement of the panels
should be done by a licensed or qualified service
person.
CAUTION
• Do not block the warm air discharge. Do not allow
anyone to sleep directly in front of the appliance.
• Due to high temperatures, the appliance should be
located out of traffic and away from furniture and
draperies.
• Children and adults should be alerted to the hazards
of high surface temperature and should stay away to
avoid burns or clothing ignition.
• Young children should be carefully supervised when
they are in the same room as the appliance.
• Clothing or other flammable material should not be
placed on or near the appliance.
• Any safety screen or guard removed for servicing
must be replaced prior to operating the appliance.
• Do not insert items into the louvers.
Rinnai Corporation EX17C / EX22C Manual 3
• Do not spray aerosols near the appliance while it is
operating. Most aerosols contain butane gas which
is flammable.
• Do not unplug the appliance while it is operating or
while the fans are on.
• Do not use bare hands to touch the front louvers
due to high temperatures which may cause burns.
• Prevent dust from accumulating on the power cord,
side covers, and parts behind the appliance.
• Do not sit on the heater.
• Do not place containers of liquid on top of the
heater. Water spillage can cause extensive damage
to the appliance and may result in electric shock.
Safety Features
• Overheat: The appliance will automatically shut
down when the appliance exceeds a predetermined
temperature.
• Power Surge Fuse: A glass fuse on the PC board
protects against overcurrent. If the fuse blows then
all indicator lamps will be off.
• Flame Failure: The appliance will automatically
shut down if the burner flame is extinguished.
• Power Failure: The appliance will shut off the gas
if it loses electrical power.
• Spark Detector: The appliance automatically
shuts down if there is an abnormal spark at ignition.
• Fusible Link: In case the overheat feature does
not prevent an overheat then the fusible link could
break, shutting off the appliance.
Specifications
Appliance Specifications
Application For manufactured home (USA only) or mobile home or residential installation convertible
for use with natural gas and liquefied petroleum gases (propane / LPG) when provision is
made for the simple conversion from one gas to the other.
For commercial setting.
For installation at altitudes up to 10,200 feet (3109 m).
General Description Forced combustion, forced convection, flued gas furnace
Operation Push button electronic
Gas Connection 1/2 in male NPT
EX17C EX22C
Gas Control Electronic
Burners Stainless steel Bunsen burner
Temperature Control Electronic thermostat, (Low, 60-80ºF in 2ºF increments, High)
Ignition System Electronic spark ignition
Flue System The flue must be terminated to atmosphere with only flue components listed with the
appliance’s certification. Warranty will be voided if non listed components are installed.
Humidifier Tray Capacity - 2.1 pints (1000 cc)
Electrical Connection AC 120V, 60 Hz, 46 watts AC 120V, 60 Hz, 56 watts
Rinnai is continually updating and improving products. Therefore, specifications are subject to change without
prior notice.
The efficiency rating of this appliance is a product thermal efficiency rating determined under continuous operating
conditions and was determined independently of any installed system.
57 lbs (26 kg)
4 Rinnai Corporation EX17C / EX22C Manual
Appliance Specifications
Minimum supply gas pressure 3.5 in (89 mm) W.C. 8.0 in (203 mm) W.C.
Maximum supply gas pressure 10.5 in (267 mm) W.C. 13.0 in (330 mm) W.C.
Natural Gas Propane Gas
EX17C
BTU/hour input Low 8200
BTU/hour output Low 6560
Natural Gas Propane Gas
High 16700
High 13360
Low 8200
High 16700
Low 6560
High 13360
BTU/hour input Low 8200
BTU/hour output Low 6560
EX22C
Natural Gas Propane Gas
Low 8200
High 21500
High 17200
High 20700
Low 6560
High 16560
Features
• Restarts automatically when ignition or combustion
fails.
• Clean Heating Forced Flue Type
• Easy Operation One-Touch Ignition
• Programmable Thermostat
• Warm Air Outlet at Floor Level (keeps your feet
warm)
• Child Lock
• Room Temperature Setting Memory
• Clean the Air Filter - Indicator Lamp
• Energy Saving Economy Setting
• Humidifier Tray
• Air Flow Directional Louvers
• Direct Vent Easily Installed
• Proportional Heating Variable Capacity
• Hush! Quiet Operation
• Modern Design Minimizes Floor Space
Requirements
• Fault Code Message Display
• Timers 1 and 2
• Dimmer
• Set back (setting a minimum temperature)
• Temperature settings in Fahrenheit or Celsius
Flue Manifolds
See the installation instructions for the parts list of
the vent kit.
The “A” Vent Kit is included with the appliance.
The following flue manifold sizes are available:
Name Kit No. Fits walls
S Vent Kit FOT-150 3 - 4 1/2 in (75 - 115 mm)
A Vent Kit FOT-151 4 1/2 - 9 1/2 in (115 - 240 mm)
B Vent Kit FOT-152 9 1/2 - 15 3/4 in (240 - 400mm)
C Vent Kit FOT-153 15 3/4 - 23 5/8 in (400 - 600 mm)
D Vent Kit FOT-154 23 5/8 - 31 1/2 in (600 - 800 mm)
Rinnai Corporation EX17C / EX22C Manual 5
Operating Instructions
Getting to Know your New Heating Appliance
CONTROL PANEL
WARM AIR OUTLET
HUMIDIFIER
REMOVE BOTTOM
COVER AND PULL OUT
TO REFILL
BOTTOM COVER
HOLD BOTH SIDES
AND PULL TOWARD
YOU
RATING PLATE
MODEL NUMBER,
SERIAL NUMBER,
GAS TYPE, ETC.
ENGLISH IS ON THE
RIGHT; FRENCH IS
ON THE LEFT
GAS CONNECTION
1/2” MALE NPT
POWER CORD
PLUG 120V AC, 60 Hz
ROOM TEMPERATURE
SENSOR/THERMISTOR
AIR FILTER
VENT TERMINAL
COMBUSTION AIR/
EXHAUST
EXHAUST PIPE
COMBUSTION AIR
INTAKE HOSE
6 Rinnai Corporation EX17C / EX22C Manual
Control Panel Control Panel
Sensible Temperature Control
The sensible temperature control feature allows
comfortable heating which matches the conditions in
the room.
Based on the information collected by the room
temperature thermistor when the heating starts, the
heating capacity is automatically adjusted to achieve a
comfortable heating effect and to reach the
temperature setting quickly.
Occasionally, the room temperature may briefly exceed
the temperature setting due to the layout of the room or
heating area.
Display
After the heater is turned on and begins operating, the display will dim. The display will turn off when the heater is
turned off. While programming the timers the display will turn off several seconds after a button is last pushed.
Fahrenheit or Celsius
1. The heater must be turned off.
2. Press the Timer 1 and Timer 2 button at the same time for about 5 seconds. The display will show “ºC” or “ºF”.
3. Use the arrow keys to select the temperature scale.
4. Press the ON/OFF button.
ON / OFF
Press the ON/OFF button to operate the heater. The ON indicator will glow green.
Once the burner ignites the ON indicator will glow red. When the heater warms
up, the fan will automatically start.
To turn the heater off, press the ON/OFF button. The ON indicator light will go out.
The fan will continue to operate for several minutes after the burner has gone out
in order to cool the heater. Do not unplug the heater while the fan is running.
Child Lock
The Child Lock will help to prevent accidental operation of the appliance and to
prevent children from operating the appliance.
To activate Child Lock, press the Child Lock button. The indicator will light and a
beep will sound.
To deactivate Child Lock, press the Child Lock button and hold for about 2
seconds. The indicator light will go out and a beep will sound.
• The lock can be activated when the heater is ON or OFF.
• If activated while the heater is ON, all controls other than the OFF switch will
be locked.
• If activated while the heater is OFF, then all controls will be locked.
• If the heater is turned off while the Child Lock is activated, it cannot be turned
on again until the lock is deactivated.
• Deactivating the lock releases the control buttons.
Rinnai Corporation EX17C / EX22C Manual 7
Setting the Clock
1. Press the “Set Times” button.
2. The light next to “Clock” should be lit. Press the up and down
arrows to set the time. Holding down either of the arrow keys will
change the time more quickly.
3. Press the “Set Times” button until none of the time options are lit
up.
Operating the Heater Manually
1. Turn the heater on by pressing the “ON/OFF” button.
2. Press the up or down arrows to set the temperature. The left side
of the display shows the temperature setting. The right side of
the display shows the room temperature.
Setting and Operating the Timers
Confirm the clock is correct.
NOTE: The clock will have to be reset in case of a power failure.
However the timers will retain their settings.
The heater will start before the programmed starting time in order to
heat the room by the programmed starting time.
The timers can be set while the heater is on or off. To operate the
timer, the heater must be on.
Setting the timers:
1. Press the “Set Times” button twice to set Timer 1.
2. The light next to “Timer 1 on” should be lit. Press the up or down
arrows to set the start time. Holding down either of the arrow
keys will change the time more quickly.
3. Press the “Set Times” button again so that the Timer 1 off
position is lit. Press the up or down arrows to set the end time.
Holding down either of the arrow keys will change the time more
quickly.
4. Press the “Set Times” button again to set the times for Timer 2.
Follow the same steps above to set the start and end times.
5. Press the “Set Times” button until none of the time options are lit
up.
Operating the timers:
To operate the heater using a Timer, press the ON/OFF button and
the appropriate Timer button. The heater will operate from the start
to end times you have entered for that Timer. It will operate at the
temperature setting that has been set for the heater. The timer can
be set while the heater is operating.
8 Rinnai Corporation EX17C / EX22C Manual
Override Function
This function is used only when the heater is in Timer
operation.
It allows you to “override” the reset timer setting until
the beginning of the next Timer period.
For example, if the heater is ON, pressing the
“Override” button will turn the heater OFF until the next
period. If the heater is OFF, pressing the “Override”
button will turn the heater ON, and allow you to select
a temperature setting, until the next period. The
heater will remain on until the next timer period or until
the Override function is turned off.
When in override function, pressing the “Override”
button will return the heater to the operation of the
current timer period.
Economy (Energy Saving Mode)
The Economy mode can only be set while the heater
is operating (heating). Once it is set, it will remain in
the system memory until deactivated.
1. To turn the Economy mode on, press the
“Economy” button. The Economy indicator is lit.
• The Economy mode now remains in the system
memory.
• If the appliance is turned off manually, or stops
heating as a result of an OFF timer period, the
“Economy “ indicator will go out.
• Whenever the appliance starts heating again,
the “Economy” indicator will light.
2. To turn the Economy mode off, press the
“Economy” button. The “Economy “ indicator will
go out.
• The Economy mode can only be turned off while
the heater is operating (heating) and when the
“Economy” indicator is lit.
Economy Mode Information
After the room is heated initially, the air temperature
may be dropped to a lower level without affecting
comfort. The Economy Mode reduces the
temperature by 2 ºF, 30 minutes after the room
temperature setting is reached. After another 30
minutes, it reduces the temperature setting by another
2 ºF, effectively saving energy. The room temperature
setting will drop up to a total of 4 ºF.
The Economy Mode will not operate if the heater is
under capacity for the room size.
Preset Temperature
2°F reduction
2°F reduction
30 min
30 min
Rinnai Corporation EX17C / EX22C Manual 9
Set back
This function allows a minimum room temperature to be pre-set, between
38ºF and 78ºF (in 2ºF increments). This temperature should be set below
the room temperature setting. The default setting is 60ºF. Once the Set
back function is selected the appliance will start heating whenever the
room temperature falls below the selected temperature, regardless of timer
or manual settings.
Follow these steps to set and operate the Set back feature:
1. Make sure the heater is turned OFF.
2. Press the “Set back” button. The light above the button will come on.
3. Press the up and down buttons to set the minimum temperature.
When the “Set back” indicator is on, frost protection is operating, and will
always prevent the room temperature from falling below the pre-set
minimum temperature (as long as electric power and gas is supplied).
To turn this feature off, press the “Set back” button.
The unit will retain its ON or OFF setting after a power failure. (Default
setting at the factory is on.)
Humidifier and Air Flow Direction
Adding Water to the Humidifier
Do not remove the bottom
CAUTION
Warm air is humidified when it passes over the water
in the tray.
To fill the tray, remove the bottom panel by pushing on
both sides and pulling it toward you. Pull the tray out
and fill with water. Do not exceed the fill line. Push
the tray back in and attach the bottom panel. Do not
operate the appliance unless the humidifier tray is
installed.
During operation a small amount of condensation is
produced in the flue system and drains into the
humidifier tray.
trim panel or the humidifier
tray while warm air is
flowing. Wait 5 minutes after
turning the unit off.
Adjusting Air Flow Direction
Do not adjust the air flow
CAUTION
The vertical louvers may be adjusted to move the air
flow more to the right or to the left.
Use a screw driver or similar object to bend each
louver to the desired position.
Do not bend repeatedly (no more than 5 times) or else
the louver will break.
The horizontal louvers (which determines the vertical
air flow direction) are fixed and cannot be adjusted.
louvers while warm air is
flowing.
10 Rinnai Corporation EX17C / EX22C Manual
Care and Maintenance
Maintenance
Filters
All maintenance and service are to be performed by a
qualified service technician, preferably one who has
attended Rinnai service training classes on the Direct
Vent products.
The appliance should be inspected annually by a
qualified service technician. More frequent cleaning
may be required due to excessive lint from carpeting,
bedding material, etc. It is imperative that control
compartments, burners, and circulating air passage
ways of the appliance be kept clean.
CAUTION
Any screen or guard removed for servicing the
appliance must be replaced prior to operating the
appliance. Clean as follows:
1. Turn heat off. Allow to cool for an half hour.
2. Remove the front panel by removing five screws.
3. Use pressurized air to remove dust from the main
burner, heat exchanger, and fan blades.
4. Use soft dry cloth to wipe cabinet.
Do not use wet cloth or spray cleaners on the burner.
The flue should be inspected annually for blockages or
damage.
Prevent dust from
accumulating on the power
cord, side covers, and parts
behind the appliance.
Dirty filters reduce the air flow
and the appliance’s ability to
produce heat. The filters
should be cleaned frequently
during the heating season.
If the filters become blocked
the filter indicator lamp will
flash red and a beep will sound
five time. This beeping will
repeat every 5 minutes.
Eventually the appliance will
turn off and display fault code 14 on the control panel
display.
To clean the filters, the appliance should be OFF and
cool. Remove the filter and clean it using a soft dry
cloth or vacuum. If the filter is greasy wash with warm
soapy water, rinse, and dry completely.
Do not use the appliance without the filter installed.
Visual Inspection of Flame
Check that the burner flames are operating normally.
The flame can be seen through the circular window.
When operating normally the burner flame should
appear as long, clear, blue, stable, streaks. Yellow
flames or an orange color is abnormal and
maintenance is required.
Motors are permanently lubricated and do not need
periodic lubrication. Keep fan and motor free of dust
and dirt by cleaning annually.
Verify proper operation after servicing.
When attaching the front panel, take care not to clip or
pinch any electric cords to prevent electric shock.
Care of Exterior
Dampen soft cloth with warm water. Wring water out
well and wipe the unit.
Do not use volatile substances such as benzene or
thinners. They cause fading of the paint and
deformation of the resin.
Snow Accumulation
Keep the area around flue terminal free of snow and
ice. The appliance will not function properly if the
intake air or exhaust is impeded by obstructions.
Refer to the Flue Terminal Clearances, page 18. The
clearance in Ref. A should be maintained from any
snow accumulation.
NORMAL
Flame Rod
Long, clear, blue,
stable flames
ABNORMAL
Flame Rod
Yellow flames or
orange color
Rinnai Corporation EX17C / EX22C Manual 11
Before Making a Service Call
Before making a service call please check the following:
At Ignition:
Heater does not operate.
Warm air does not flow when the burner
lights.
Smoke or strange smells are produced
on the first trial light up after installation.
Sharp clicking noises at ignition
During Combustion:
Clicking noise when the thermostat
operates.
Unit is not heating room.
Is the heater plugged in?
Have the fuses or breaker blown at the fuse box / breaker panel?
Is there a power failure?
Is the air filter blocked?
Is anything blocking the outlet for the hot air?
Is the flue blocked?
The fan is started automatically after a short delay.
This is to allow the heat exchanger to warm up, helping to avoid cold draughts.
This is caused by grease or oil and dust on the heat exchanger and will stop
after a short time.
This is simply expansion noise from the heat exchanger.
This is the sound of the solenoid gas valves opening and closing.
Is the air filter blocked?
Is the set temperature high enough?
Is the warm air outlet blocked by anything?
Are the doors and windows of the room closed?
Was the appliance correctly sized for the space?
Air filter is blocked or the louvers are
blocked or obstructed.
Heater will not re-ignite after overheating.
When the unit is turned off.
Convection fan continues to run after
turning OFF.
Other Points:
Steam is discharged from the flue terminal .
Unit shuts off without apparent reason.
Allow heater to cool, clean air filter, operate again.
Even after unit has cooled down, the heater does not ignite again. Repair is
necessary.
Contact a qualified / authorized service provider.
This is to remove the residual heat from the heat exchanger. The fan will stop
when the heater cools down.
High efficiency appliances tend to discharge water vapor on cold days. This
is normal.
Check whether filters are blocked. Dirty filters will cause the heater to overheat.
12 Rinnai Corporation EX17C / EX22C Manual
Fault Codes
If there is a malfunction the appliance may shut down
as a safety precaution and display a fault code to
assist in diagnosing the problem. The fault code will
flash in the display on the control panel. When
making a service call, this code will assist with
diagnosing the fault.
CODE DISPLAYED FAULT REMEDY
11 [1] Ignition Failure
You may be able to clear the fault code by turning the
heater off and then on again. If the fault code remains
or returns on the next operation, contact Rinnai or
your nearest service agent and arrange for a service
call.
Check that gas is turned ON.
Check that the vent termination is not blocked.
Refer to the Restart Function explanation.
Service call if repeated.
14 Overheat
16 Room Overheat Ensure that room temperature is less than 104°F (40°C).
31
32
33
34
49 Sensor Breakdown Service call.
53 Sparker Failure Service call.
61 Combustion Fan Failure Service call.
62 Convection Fan Failure Service call.
70
71 Faulty Solenoids Service call.
72 Faulty Flame Rod Service call.
73 Communication Error Service call.
99 Flue Block Check around the flue terminal for blockage. [3]
Room Temperature Sensor
Faulty
Overheat Temperature
Sensor Faulty
Faulty ON/OFF Switch or
Faulty “Set back” Switch
Service call if repeated. [2]
Clean filter.
Service call.
Service call.
Service call.
[1]Only this code is dim.
[2]If the fusible link needs replacement, it must be done by a qualified service agency. In addition, the cause of
the overheat needs to be determined. The fusible link is a one use safety device that breaks to shut off the
appliance.
[3]Remove any obstructions. The flue needs to be kept clear to expel exhaust gases. If the appliance fails to
operate contact a qualified service agency.
Rinnai Corporation EX17C / EX22C Manual 13
Restart Function
If there is a power failure while the appliance is on, then the appliance will start automatically when the power is
restored.
If the appliance fails to ignite, the appliance will attempt ignition after 1 hour. The “Ignition Failure” fault code, 11,
will appear during that hour and disappears after a successful ignition. If ignition fails again, then the fault code
will remain and another attempt to ignite will occur in 1 hour. The fault code is not stored in the fault code history.
If the flame is extinguished during forced combustion then the appliance will attempt ignition after 1 hour. The
“Ignition Failure” fault code, 11, will appear during that hour and disappears after a successful ignition. Forced
combustion takes place for about 15 seconds before ignition. After this time, the temperature control logic
controls the combustion.
If the flame is extinguished (burner combustion failure) while the temperature control logic is operating the
appliance, then the appliance will immediately attempt ignition. No fault code will appear.
Troubleshooting
Problem
Cause
Not Plugged In
Power Failure
(Initial Installation)
Air In Gas Pipe
Gas Filter Blocked
Miss Ignition
Flue terminal obstructed
Flue manifold not connected
Louver obstructed
Air filter blocked
Gas Escape
No ON indicator
Burner doesn’t ignite
Unusual combustion
Combustion stops
Remedy
during operation
Smell of gas
Takes too long to
Noisy ignition
warm the room
Plug In
Push On/Off button to attempt
restart after power is restored.
Purge air
(Installer)
Service Call
Service Call
Clear obstruction
Service Call
Clear obstruction
Clean filter
Service Call
Child Lock Set
Gas turned off at meter, tank,
or valve.
ON Timer is set
Cancel Child Lock
Turn gas on
Cancel “ON” Timer or push
override button
14 Rinnai Corporation EX17C / EX22C Manual
Installation Instructions
General Instructions
WARNING
Do not use substitute materials.
Use only parts certified with the appliance.
• A qualified service technician should install the
appliance and inspect it before use.
• If you move, check the gas type in your new area.
The local gas authority will be able to advise on
local regulations.
• The installation must conform with local codes or, in
the absence of local codes, with the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, or the Natural
Gas and Propane Installation Code, CSA B149.1.
• A manufactured home (USA only) or mobile home
OEM installation must conform with the
Manufactured Home Construction and Safety
Standard, Title 24 CFR, Part 3280, or, when such a
standard is not applicable, the standard for
Manufactured Home Installations, ANSI/NCSBCS
A225.1, or the standard for Gas Equipped
Recreational Vehicles and Mobile Housing, CSA
Z240.4.
• The appliance, when installed, must be electrically
grounded in accordance with local codes or, in the
absence of local codes, with the National Electrical
Code, ANSI/NFPA 70, or the Canadian Electrical
Code, CSA C22.1.
• Appliance input ratings are based on sea level
operation and need not be changed for operation up
to 2000 ft (610 m) elevation. For operation at
elevations above 2000 ft (610 m), follow the
procedure in the section, Adjust Gas Pressure
Settings.
• The appliance and its appliance main gas valve
must be disconnected from the gas supply piping
system during any pressure testing of that system at
test pressures in excess of 1/2 psi (3.5 kPa).
• The appliance must be isolated from the gas supply
piping system by closing its equipment shut off valve
during any pressure testing of the gas supply piping
system at test pressures equal to or less than 1/2
psi (3.5 kPa).
• If the flooring is carpet, tile, or other combustible
material other than wood, then the appliance must
be installed on a metal or wood panel extending the
full width and depth of the appliance.
• Rinnai suggests that a dedicated electrical circuit
with a 120V AC, 60 Hz, 10 amp power source be
used.
• This appliance discharges a large volume of warm
air next to the floor. Any particles in the air such as
cigarette smoke could cause discoloration in carpet.
The warm air flow could discolor nylon carpets
containing dyes or vinyl surfaces. To prevent
discoloration of the floor covering a mat may be
placed under the appliance which extends about 30
inches (750 mm) in front of it. (Wood is included in
the shipping container that can be cut to size and
used if needed.)
• This appliance is not designed to built in.
• This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases unless a
certified kit is used. If a conversion of the unit is
needed, conversions must be performed by a
qualified service provider at the owner’s expense.
• Follow the Adjust Gas Pressure Settings (page
28) and confirm that the correct code is used for
your gas type and altitude.
• This appliance must not be connected to a chimney
flue serving a separate solid-fuel burning appliance.
• Two 1/8 in test plugs are provided for testing of
manifold differential pressure. They are located on
the modulating gas valve and on the burner
manifold.
• The appliance should be correctly sized for the
space it is required to heat. It is recommended that
an industry standard BTU Heat Loss Calculation be
conducted to determine the proper sizing.
• Follow the installations instructions and those in
Care and Maintenance for adequate combustion
and ventilation air.
• The flow of combustion and ventilation air shall not
be obstructed.
• Clearances to access the appliance during servicing
are 2 inches (50 mm) from the sides, 40 inches (1
m) from the front, and 9 inches (225 mm) from the
top.
• Locate the heater where outdoor air does not affect
the room air thermistor. Otherwise, the sensible
temperature control feature will be affected.
NOTICE
If installation is at a location above
2001 ft (611 m), then follow the Adjust
Gas Pressure Settings section.
If installation is at or below 2000 ft
(610 m) then the pressure settings do
not need to be adjusted.
Rinnai Corporation EX17C / EX22C Manual 15
Gas Connection
• The gas supply line shall be gas tight, sized and so
installed as to provide a supply of a gas sufficient to
meet the maximum demand of the heater without
loss of pressure.
• Check the gas supply pressure immediately
upstream at a location provided by the gas
company. Supplied gas pressure must be within the
limits shown in the Specifications section.
• A shut off valve and appliance connector valve
should be installed in the upstream of the gas line to
permit servicing.
• Flexible pipe and any appliance connector valve
used for gas piping shall be types approved by
nationally recognized agencies.
• Any compound used on the threaded joint of the gas
piping shall be a type which resists the action of
liquefied petroleum gas (propane / LPG).
• After completion of gas pipe connections all joints
including the heater must be checked for gas
tightness by means of leak detector solution, soap
and water, or an equivalent nonflammable solution,
as applicable. (Since some leak test solutions,
including soap and water, may cause corrosion or
stress cracking, the piping shall be rinsed with water
after testing, unless it has been determined that the
leak test solution is non-corrosive.)
• Refer to an approved pipe sizing chart if in doubt
about the size of the gas line.
• Install the provided manual gas shut-off valve so
that it can be accessed for easy operation. Do not
conceal manual cut-off valve behind back spacer.
Manual gas
shut-off valve
Clearances to Combustibles
When determining where to install the appliance
the clearances to combustibles shown in the
figure must be followed. Also refer to the Safety
Behaviors and Practices section.
2 in
(50 mm)
Zero - See Notice
Zero
NOTICE
9 in (225 mm) are necessary from
the top of the appliance to remove
the filter for cleaning
2 in
(50 mm)
40 in
(1 m)
Attach Back Covers (Sides Only)
Attach back covers as shown.
16 Rinnai Corporation EX17C / EX22C Manual
Engage lugs
Dimensions
22.9 in
(582 mm)
10.1 in
257 mm
6.8 in
172 mm
29.9 in
(760 mm)
3.3 in
85 mm
NOTICE
A full size template is provided on the
cardboard packaging.
DO NOT DISCARD until installation is
completed.
Rinnai Corporation EX17C / EX22C Manual 17
Flue Terminal Clearances
X
K
M
I
AIR SUPPLY INLET
H
VENT TERMINAL AREA WHERE
TERMINAL IS NOT
PERMITTTED
V
B
FIXED
CLOSED
OPERABLE
J
A
B
INSIDE
CORNER DE TAIL
B
G
A
B
FIXED
CLOSED
OPERABLE
C
B
B
F
Clearance in
Ref. A also
applies to
anticipated
snow line
SNOW
E
L
TERMINATION
D
18 Rinnai Corporation EX17C / EX22C Manual
Flue Terminal Clearances
Ref
A
Clearance above grade, veranda,
porch, deck, or balcony. (Take into
account the anticipated snow line)
Description Canadian Installations US Installations
12 inches (30 cm) 12 inches (30 cm)
6 inches (15 cm) for
appliances <
B
C
D
E Clearance to unventilated soffit * *
F Clearance to outside corner * *
G Clearance to inside corner 20 inches (50 cm) 20 inches (50 cm)
H
Clearance to window or door that may
be opened
Clearance to permanently closed
window
Vertical clearance to ventilated soffit,
located above the terminal within a
horizontal distance of 2 feet (61 cm)
from the center line of the terminal
Clearance to each side of center line
extended above meter/regulator
assembly
Clearance to service regulator vent
I
outlet
12 inches (30 cm) for
appliances > 10,000 BTUh
and <
36 inches (91 cm) for
appliances > 100,000 BTUh
3 feet (91 cm) within a height
15 feet (4.5 m) above the
meter/regulator assembly
10,000 BTUh;
100,000 BTUh,
* *
* *
3 feet (91 cm) *
6 inches (15 cm) for
appliances <
9 inches (23 cm) for
appliances > 10,000 BTUh
and <
12 inches (30 cm) for
appliances > 50,000 BTUh
10,000 BTUh;
50,000 BTUh,
*
6 inches (15 cm) for
appliances <
Clearance to nonmechanical air supply
J
K
L
M
1 A vent shall not terminate directly above a sidewalk or paved driveway that is located between two single
family dwellings and serves both dwellings.
2 Permitted only if veranda, porch, deck, or balcony is fully open on a minimum of two sides beneath the floor.
∗For clearances not specified in ANSI Z223.1/NFPA 54 or CSA B149.1, clearances are in accordance with local
installation codes and the requirements of the gas supplier.
inlet to building or the combustion air
inlet to any other appliance
Clearance to a mechanical air supply
inlet
Clearance above paved sidewalk or
paved driveway located on public
property
Clearance under veranda, porch, deck,
or balcony
12 inches (30 cm) for
appliances > 10,000 BTUh
and <
36 inches (91 cm) for
appliances > 100,000 BTUh
7 feet (2.13 m) 1 *
12 inches (30 cm) to non-
24 inches (60 cm) to
10,000 BTUh;
100,000 BTUh,
6 feet (1.83 m)
flammables 2
flammables 2
6 inches (15 cm) for
appliances <
9 inches (23 cm) for
appliances > 10,000 BTUh
and <
12 inches (30 cm) for
appliances > 50,000 BTUh
3 feet (91 cm) above if within
10 feet (3 m) horizontally
12 inches (30 cm) to non-
24 inches (60 cm) to
10,000 BTUh;
50,000 BTUh,
flammables 2
flammables 2
Rinnai Corporation EX17C / EX22C Manual 19
Installation Parts
The following items are included with the appliance:
Flue ManifoldSlaesrebburerap11
“A” Vent Kit, FOT-151
“A” Vent Kit, FOT-151
(‘A’ Flue units only)
(For weatherboard installations)
Back Spacer
Set
Screw
(M4)
Screw
(M4)
Wall Bracket
Owner’s Manual
For Back Spacer Set
For Spacer Bracket
Pipe Stopper A
Ring
1
Manual Valve
Set
Plastic tie
for air inlet
Screw
(M4)
*
For Flue Manifold
Wall Bracket Screws
1
Plastic tie
(L=250mm)
4
Wood Screw
4
(M4.8× 32)
Spacer Bracket1
1
1
1
1
1
1
3
5
* This plastic tie should
be located here
20 Rinnai Corporation EX17C / EX22C Manual
Drilling Flue Hole
Ensure that there are no gas or water lines, or
electrical circuits in the wall location where the flue
hole is to be drilled.
Drill the flue hole using a 3 1/8 inch (80 mm) drill.
The center of the hole must be located anywhere
within the shaded area, unless extension kits are
used. See diagram.
For weatherboard walls, drill through the center of
the weatherboard from the outside first and then
through the plasterboard. A template is provided.
For installation without using extension kits, the
configuration of the flue manifold, air intake hose,
and exhaust slide pipe should be as shown when
installation is completed. The shaded area shows
where the flue manifold can be located.
Flue Hole
NOTICE
3 1/8"
(80 mm)
Use a template (included) to
determine allowable location of the
flue hole.
Configuration viewed from behind the appliance.
Rinnai Corporation EX17C / EX22C Manual 21
Flue Manifold Installation
• The flue manifold must exhaust to the outside. Do
not exhaust into other rooms.
• The flue manifold is not designed to be positioned
under floors or below the heater.
• The termination cannot be vertical.
1. Disassemble the flue manifold
• This appliance can only be used with one of the
five types of Rinnai flue kits. The flue kits and their
dimensions are listed on the previous page.
• Refer to the Flue Terminal Clearances section.
The flue consists of 3 parts:
• sleeve
• inside connection
• outside terminal
Disassemble the flue manifold by first pulling
out the inside connection. To remove the
outer terminal pull and release the two
internal ties and then pull out the outer
terminal.
Clearance to combustibles for the sleeve and
flanges is zero inches.
2. Adjust the sleeve length
Measure wall thickness through previously
drilled 3 1/8 inch (80 mm) hole.
The end of the sleeve should protrude 3/16 -
3/8 inch (5-10 mm) from the outside wall.
The sleeve is threaded for adjustment. Adjust
the sleeve length to wall thickness plus 3/16 3/8 inch (5-10 mm).
NOTE: Do not extend beyond the red line.
Inside Connection
Terminal
Sleeve
Remove extension
if necessary
For other than the “S” type flue manifold, if a
shorter length is necessary an extension can
be removed. Cut the outer plastic laminate
(with a utility knife or similar) and remove the
extension. The metal should not be cut.
3. Attach the sleeve
Attach to the inside wall using 3 screws
arranging the flange so that the marking
“TOP” is at the top.
The flange is offset 2° to allow the
condensate drain to the outside.
3 screws
22 Rinnai Corporation EX17C / EX22C Manual
sleeve should
extend 3/16 3/8 in (5-10 mm)
Flue Manifold Installation
4. Install the Terminal
Check that the terminal seal is in place. For
weatherboard walls, add the second seal next
to the terminal seal to compensate for
weather board angle.
From the outside insert the terminal into the
sleeve with the marking “TOP” at the top.
The left hand side locking tie should be
marked “LEFT”.
5. Lock the ties
Terminal seal
Terminal
Locking tie
Pulling hard on the left and right hand ties,
clip the ties over the notches inside the
sleeve. You should be able to pull the ties 2
or 3 notches past the starting point. Cut the
ties, leaving about 3/4 inch (20 mm) past the
notch. Bend the ties back into the sleeve and
parallel to the wall.
6. Insert Inside Connection Assembly
Push the assembly into the terminal tube,
ensuring that the seal is in place on the
inner tube.
Attach the inside connection with 3
screws. The inner connection can still
be turned to install the screws.
3 screws
Locking ties
Sleeve
Rinnai Corporation EX17C / EX22C Manual 23
Extension Kit Installation
If necessary, extension kits are available to extend the
exhaust line and air intake hose between the manifold
and the appliance.
(1) The maximum vent length is 13 feet (4 m) with 2
bends. The bent pipe attached to the appliance
does not count toward the max limit of 2 bends.
(2) Maximum vertical length allowed is 10 feet (3 m).
(3) If the extension is longer than 10 feet (3 m), the
condensate may overflow the condensation pan.
Therefore, extension exceeding this length should
drain to the outside and sloped 3° downward.
(4) Do not allow any low points or sagging in the
exhaust line. Otherwise, condensate may block the
exhaust and affect combustion.
(5) Vent extensions installed in unconditioned air space
must be insulated with high temperature insulation
and must be accessible.
(6) Vent extensions must not be concealed per NFPA
54 and must be accessible allowing inspection and
repair. Decorative covers are available from Rinnai.
These figures show the 3 possible ways that the
extension exhaust line and air intake hose may be
directed away from the appliance. All 3 views are from
behind the appliance. For your configuration, position the air intake hose as shown.
• Extension lines are through the side panel of the
appliance.
• It is not possible to position the extension lines
through the other side panel of the appliance.
• One elbow is shown. One additional elbow may be
added.
• Instructions (1)-(6) must be followed.
INCORRECT
• Too many bends (limit is 2)
• Air intake hose is above
exhaust pipe
CASE A
Exhaust Line
Pipe
Stopper A
Pipe Clamp
Air Intake Hose
Plastic Tie
CASE B
Exhaust Line
Pipe Stopper A
Pipe Clamp
Air Intake Hose
Plastic Tie
• Extension lines are through the top panel of the
appliance above where the air intake enters the
appliance.
• Two elbows are shown. No additional elbows may
be added.
• Instructions (1)-(6) must be followed.
24 Rinnai Corporation EX17C / EX22C Manual
• Extension lines are through the top panel of the
appliance above where the exhaust exits the appliance.
• No elbows are shown. Two additional elbows may
be added.
• Instructions (1)-(6) must be followed.
CASE C
Exhaust Line
Pipe Stopper A
Pipe Clamp
Air Intake Hose
Plastic Tie
Extension Kit Installation
CAUTION
Use the pipe stoppers, connectors, clamps, and screws according to these instructions in
order to ensure no leakage of exhaust gases.
Clearances
exhaust pipe to combustibles 1 inch (25.4 mm)
exhaust pipe to non-combustibles zero
Clamps
Both the exhaust line and air intake hose are
supported by clamps which are attached to the wall.
A wall fixture can be used to offset the clamp from the
wall. Use Screw B to attach the wall fixture to the
wall. If the wall fixture is not used then use Screw A
and the nut to attach the clamp to the wall.
The air intake hose should always be underneath the
exhaust line so that in case the air intake hose sags it
will not come into contact with the exhaust line.
Installing the Exhaust Line
The exhaust line is connected between the bent pipe
at the rear of the heater and the exhaust port on the
flue manifold.
To connect exhaust pipes with other straight pipes or
bends, fit the male end into the female end. Use pipe
stopper A to clamp the connection.
Use pipe stopper B to fix the length on the adjustable
exhaust pipes. Do not extend these pipes beyond the
red line.
Air intake hose
Male end
Exhaust pipe
Female end
Exhaust pipe
Air intake hose
Pipe stopper B
Pipe stopper A
Do not cut the exhaust pipe. Use the adjustable
pipes if necessary.
To bend the elbow, insert exhaust pipes into both
ends for additional leverage. Bend to desired angle.
Do not straighten the bent pipe attached to the
appliance.
Connecting the Air Intake Hose
The air intake hose is connected between the air
connection at the rear of the heater and the air intake
port on the flue manifold.
Push the air intake hose onto the flue manifold and
secure with the plastic cable tie.
Join air intake hoses by screwing the hose joint half of
its length into the air intake hose and then screwing
another air intake hose into the hose joint.
NOTICE
Do not cut the intake hose. Cutting
the intake hose may result in noise.
Adjust the angle
The lengths of the air intake hose and the exhaust
pipe must be the same in order for the appliance to
operate properly. The hose can be cut to the required
length. Deburr all rough edges. Do not cut the hose
attached to the appliance.