WARNING: If the information in these instructions is not
followed exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
— Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in
your building.
• Immediately call your gas supplier from a neighbor’s phone.
Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire
department.
— Installation and service must be performed by a qualified
installer, service agency or the gas supplier.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
Page 2
This appliance may be installed as an OEM installation in a manufactured home (USA only) or
mobile home and must be installed in accordance with the manufacturer’s instructions and the
Manufactured Home construction and Safety Standard, Title 24 CFR, Part 3280, in the United
States, or the Mobile Home Standard, CAN/CSA Z240 MH Series, in Canada. This appliance
is only for use with types of gas indicated on the rating plate. A conversion kit is supplied with
the appliance.
This appliance may be installed in an aftermarket, permanently located, manufactured home
(USA only) or mobile home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This appliance
is not convertible for use with other gases, unless a certified kit is used.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and
others.
DANGER
WARNING
CAUTION
Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury.
Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also be used to alert against unsafe practices.
Safety Behaviors and Practices
WARNING
•
Repairs should be performed by a qualified
service technician. Consumer should not repair by
yourself.
• Keep the area around the appliance clear and free
from combustible materials, gasoline, and other
flammable vapors and liquids.
• Never store liquid propane containers indoors.
• Do not use this appliance if any part has been
under water. Immediately call a qualified service
technician to inspect the appliance and to replace
any part of the control system and any gas control
which has been under water.
• This appliance is equipped with a three-prong plug
for your protection against shock hazard and
should be plugged directly into a properly grounded
three-prong receptacle. Do not cut or remove the
ground prong from this plug.
• Any alteration to the appliance or its controls can
be dangerous.
• Do not operate appliance with the panels removed,
cracked or broken. Replacement of the panels
should be done by a licensed or qualified service
person.
CAUTION
• Do not block the warm air discharge. Do not allow
anyone to sleep directly in front of the appliance.
• Due to high temperatures, the appliance should be
located out of traffic and away from furniture and
draperies.
• Children and adults should be alerted to the
hazards of high surface temperature and should
stay away to avoid burns or clothing ignition.
• Young children should be carefully supervised
when they are in the same room as the appliance.
• Clothing or other flammable material should not be
placed on or near the appliance.
• Any safety screen or guard removed for servicing
must be replaced prior to operating the appliance.
Rinnai Corporation ES17 / ES22 Manual
• Do not insert items into the louvers.
• Do not spray aerosols near the appliance while it is
operating. Most aerosols contain butane gas which
is flammable.
• Do not unplug the appliance while it is operating or
while the fans are on.
• Do not use bare hands to touch the front louvers
due to high temperatures which may cause burns.
3
Page 4
Safety Features
• Overheat: The appliance will automatically shut
down when the appliance exceeds a predetermined
temperature.
• Flame Failure: The appliance will automatically
shut down if the burner flame is extinguished.
• Power Failure: The appliance will cut off the gas if
it loses electrical power.
• Power Surge Fuse: A glass fuse on the PC board
protects against overcurrent. If the fuse blows then
all indicator lamps will be off.
• Spark Detector: The appliance automatically
shuts down if there is an abnormal spark at ignition.
• Fusible Link: In case the overheat feature
prevents the temperature from rising then the
fusible link will break shutting off the appliance.
Specifications
Appliance Specifications
)ylno ASU( emoh derutcafunam roF noitacilppAor mobile home or residential installation
convertible for use with natural gas and liquefied petroleum gases (propane /
LPG) when provision is made for the simple conversion from one gas to the
other.
For commercial setting.
For installation at altitudes up to 10,200 feet (3109 m).
General Description Forced combustion, forced convection, flued gas furnace
cinortcele nottub hsuP noitarepO
Gas Connection1/2 in NPT
Gas Control Electronic
renrub nesnuB leets sselniatS srenruB
Temperature Control Electronic thermostat
Ignition System Electronic spark ignition
Flue System The flue must be terminated to atmosphere with only flue components listed
with the appliance’s certification. Warranty will be voided if non listed
components are installed.
Rinnai is continually updating and improving products. Therefore, specifications are subject to change without
prior notice.
The efficiency rating of this appliance is a product thermal efficiency rating determined under continuous operating
conditions and was determined independently of any installed system.
4
Rinnai Corporation ES17 / ES22 Manual
Page 5
Appliance Specifications
Natural Gas Propane Gas
Minimum supply gas pressure 3.5 in (89 mm) W.C. 8.0 in (203 mm) W.C.
Maximum supply gas pressure 10.5 in (267 mm) W.C. 13.0 in (330 mm) W.C.
ES17
Natural Gas Propane Gas
BTU/hour input Low 8200
High 16700
BTU/hour output Low 6560
High 13360
Low 8200
High 16700
Low 6560
High 13360
Features
• Restarts automatically when ignition or combustion
fails.
• Clean Heating Forced Flue Type
• Easy Operation One-Touch Ignition
• Sensible Temperature Control Feature
• Comfortable Room Temperature Control and
Display
• Warm Air Outlet at Floor Level (keeps your feet
warm)
• Function Lock
• Room Temperature Setting Memory
ES22
Natural Gas Propane Gas
BTU/hour input Low 8200
High 21500
BTU/hour output Low 6560
High 17200
• Clean the Air Filter - Indicator Lamp
• Energy Saving Economy Setting
• Humidifier Tray
• Air Flow Directional Louvers
• Direct Vent Easily Installed
• Proportional Heating Variable Capacity
• Hush! Quiet Operation
• Modern Design Minimizes Floor Space
Requirements
• Fault Code Message Display
Low 8200
High 20700
Low 6560
High 16560
Rinnai Corporation ES17 / ES22 Manual
5
Page 6
Operating Instructions
Getting to know your new Heating appliance
WARM AIR OUTLET
HUMIDIFIER
REMOVE BOTTOM
COVER AND PULL
OUT TO REFILL
BOTTOM COVER
HOLD BOTH SIDES
AND PULL TOWARD
YOU
DISPLAY
TEMPERATURE
SETTING CONTROLS
ON/OFF SWITCH
TURNS MAIN POWER
ON/OFF
RATING PLATE
MODEL NUMBER,
SERIAL NUMBER,
GAS TYPE, ETC.
THERMISTOR
GAS CONNECTIONS
1/2" NPT
POWER CORD
PLUG 120V AC
6
AIR FILTER
EXHAUST PIPE
VENT TERMINAL
COMBUSTION/
EXHAUST
COMBUSTION AIR
INTAKE HOSE
Rinnai Corporation ES17 / ES22 Manual
Page 7
Control Panel
All buttons beep when operated.
LOCK
Lamp is "green"
when this feature
is on.
LockEconomy
ENERGY SAVING
BUTTON
Lamp is
when this feature is
activated.
RoomTemp
green
Set Temp
OPERATION LAMP
This lamp turns
"green" when power
is on. Lamp will
change to "red"
when burner is on.
Temp
Control
TEMPERATURE
BUTTONS
adjust temp. to
lower setting.
adjust temp. to
higher setting.
FILTER LAMP
Flashes red when
filter is dirty.
Filter
ON
ON/OFF
ON/OFF BUTTON
Easy operation
One touch ignition
Rinnai Corporation ES17 / ES22 Manual
7
Page 8
Operating the Heater Manually
Turning the heater ON
Filter
ON
ON/OFF
When you press and release the ON/OFF button, the
Temperature Level lamps will illuminate, the
combustion fan will begin to run, and the spark will
ignite the main burner.
This heater has an automatic ignition system. When
the main burner has lit, the combustion lamp will glow
red, and the spark will stop.
If ignition does not occur after 15 seconds, the
appliance will automatically turn off and the
Temperature Level lamps will flash indicating a fault
code. This may occur when using the appliance for
the first time or if it has not been used for a while. Try
operating the appliance again.
There may be a smell of burning dust or oil the first
time the heater is lit or when the heater has been out
of operation for a long time.
Adjusting the Temperature
Set Temp
RoomTemp
Temp
Control
The temperature setting and the room temperature are
indicated by the L.E.D. display on the control panel.
When the appliance is turned on the temperature
setting will be displayed for 10 seconds. The display
will then show the room temperature. The default
temperature setting is 72° F.
To change the temperature setting press one of the
temperature control buttons once. The “Set Temp”
should light up and the display will show the current
temperature setting. Continue to press the control
buttons until the desired temperature setting is
reached. After 10 seconds the display will return to
showing the room temperature.
The thermostat automatically modulates the burner
and the fan to maintain the temperature setting.
The temperature settings available are:
The appliance may make noises after ignition or when
it is turned off. This is normal and is due to the
thermal expansion or contraction of its components.
Turning the heater OFF
Press the ON/OFF button. Do not
turn off by unplugging at the power
outlet.
The fan will continue to run for a short time to prevent
the internal components from overheating.
ON/OFF
• LO - burner is on minimum combustion
• 60° F - 80° F in two degree increments
• HI - burner is on maximum combustion
Economy Mode
Pressing the Economy button will cause
the appliance to go into Economy Mode
and the green lamp will glow. This results
in the temperature setting being reduced by
2° F, 30 minutes after the room
temperature has reached the temperature
setting. After another 30 minutes the
temperature setting is reduced another 2°
F. This could result in the temperature
setting being reduced by a maximum of 4° F. The
intent of this mode is to save energy.
When the heater is running at the LO setting, the
Economy Mode does not function.
Economy
8
Rinnai Corporation ES17 / ES22 Manual
Page 9
Operating the Heater Manually
Lock
This feature locks the buttons to
prevent unintended operation.
Press the Lock button to activate and
the lamp will glow. Pressing and
holding the Lock button for two seconds
will disengage the Lock.
If the Lock is engaged while the unit is
operating, all buttons will be disabled
except for the ON/OFF button.
If the Lock is engaged while the unit is
off, then all buttons will be disabled. The Lock must
be disengaged in order to turn the unit on.
Lock
Adding Water to the Humidifier
CAUTION
Warm air is humidified when it passes over the water
in the tray.
To fill the tray, remove the bottom trim panel below the
louvers by pulling on both sides. Pull the tray out and
fill with water. Push the tray back in and attach the
bottom trim panel. Do not operate the appliance
unless the humidifier tray is installed.
During operation a small amount of condensation is
produced in the flue system and drains into the
humidifier tray.
trim panel or the humidifier
tray while warm air is
flowing.
mottob eht evomer ton oD
Sensible Temperature Control
The sensible temperature control feature allows
comfortable heating which matches the conditions in
the room.
Based on the information collected by the room
temperature thermistor when the heating starts, the
heating capacity is automatically adjusted to achieve
a comfortable heating effect and to reach the
temperature setting quickly.
Filter Lamp
If the filter lamp flashes during
operation, check the air filter for
dust. If dust is present, clean the
filter. See the Care and
Maintenance section. Turn the
heater off before cleaning the filter.
When the filter lamp flashes, the
beep is known 5 times every
5 minutes.
Filter
ON
ON/OFF
Adjusting Air Flow Direction
CAUTION
The vertical louvers may be adjusted to move the air
flow more to the right or to the left.
Use a screw driver or similar object to bend each
louver to the desired position.
Do not bend repeatedly (no more than 5 times) or else
the louver will break.
louvers while warm air is
flowing.
wolf ria eht tsujda ton oD
Rinnai Corporation ES17 / ES22 Manual
The horizontal louver (which determines the vertical air
flow direction) is fixed and cannot be adjusted.
9
Page 10
Care and Maintenance
Maintenance
All maintenance and service are to be performed by a
qualified service technician, preferably one who has
attended Rinnai service training classes on the Direct
Vent products.
The appliance should be inspected annually by a
qualified service technician. More frequent cleaning
may be required due to excessive lint from carpeting,
bedding material, etc. It is imperative that control
compartments, burners, and circulating air passage
ways of the appliance be kept clean.
CAUTION
Any screen or guard removed for servicing the
appliance must be replaced prior to operating the
appliance. Clean as follows:
1. Turn heat off. Allow to cool for one hour.
2. Remove the front panel by removing eight screws.
3. Use pressurized air to remove dust from the main
burner, heat exchanger, and fan blades.
4. Use soft dry cloth to wipe cabinet.
Prevent dust from
accumulating on the power
cord, side covers, and parts
behind the appliance.
Filters
Dirty filters reduce the air flow and the appliance’s
ability to produce heat. The filters should be cleaned
frequently during the heating season. If the filters
become blocked the filter indicator lamp will flash and
the appliance will beep. Eventually the appliance will
turn off and display fault
code 14 on the control panel
display.
To clean the filters, the
appliance should be OFF
and cool. Remove the filter
and clean it using a soft dry
cloth or vacuum. If the filter
is greasy wash with warm
soapy water, rinse, and dry
completely.
Visual Inspection of Flame
Check that the burner flames are operating normally.
The flame can be seen through the circular window
through the louvers.
When operating normally the burner flame should
appear as long, clear, blue, stable, streaks. Yellow
flames or an orange color is abnormal and
maintenance is required.
Do not use wet cloth or spray cleaners on the burner.
The flue should be inspected annually for blockages or
damage.
Motors are permanently lubricated and do not need
periodic lubrication. Keep fan and motor free of dust
and dirt by cleaning annually.
Verify proper operation after servicing.
Care of Exterior
Dampen soft cloth with warm water. Wring water out
well and wipe the unit.
Do not use volatile substances such as benzene or
thinners. They cause fading of the paint and
deformation of the resin.
Snow Accumulation
Keep the area around flue terminal free of snow and
ice. The appliance will not function properly if the
intake air or exhaust is impeded by obstructions.
Refer to the Flue Terminal Clearances. The clearance
in Ref. A should be maintained from any snow
accumulation.
NORMAL
Flame Rod
Long, clear, blue,
stable flames
ABNORMAL
Flame Rod
Yellow flames or
orange color
10
Rinnai Corporation ES17 / ES22 Manual
Page 11
Before Making a Service Call
Before making a service call please check the following:
At Ignition:
Heater does not operate.
Warm air does not flow when the burner
lights.
Smoke or strange smells are produced
on the first trial light up after installation.
Sharp clicking noises at ignition, or when
unit cuts down on the thermostat, or goes
out.
During Combustion:
Clunking noise when the thermostat
operates.
Unit is not heating room.
Is the heater plugged in?
Have the fuses or breaker blown at the fuse box / breaker panel?
Is there a power failure?
Is the air filter blocked?
Is anything blocking the outlet for the hot air?
Is the flue blocked?
The fan is started automatically after a short delay.
This is to allow the heat exchanger to warm up, helping to avoid cold draughts.
This is caused by grease or oil and dust on the heat exchanger and will stop
after a short time.
This is simply expansion noise from the heat exchanger.
This is the sound of the solenoid gas valves opening and closing.
Is the air filter blocked?
Is the set temperature high enough?
Is the warm air outlet blocked by anything?
Are the doors and windows of the room closed?
Was the appliance correctly sized for the space?
Air filter is blocked or the louvers are
blocked or obstructed.
Heater will not re-ignite after overheating.
When the unit is turned off.
Convection fan continues to run after
turning OFF.
Other Points:
Steam is discharged from the flue terminal .
Unit cuts off without apparent reason.
Power Failure.
Allow heater to cool, clean air filter, operate again.
Even after unit has cooled down, the heater does not ignite again. Repair is
necessary.
Contact a qualified / authorized service provider.
This is to remove the residual heat from the heat exchanger. The fan will stop
when the heater cools down.
High efficiency appliances tend to discharge water vapor on cold days. This
is normal.
Check whether filters are blocked. Dirty filters will cause the heater to overheat.
Switch OFF, then ON again when power is restored to re-set controls.
Rinnai Corporation ES17 / ES22 Manual
11
Page 12
Fault Codes
If there is a malfunction the appliance may shut down
as a safety precaution and display a fault code to assist
in diagnosing the problem. The fault code will flash in
the display on the control panel. When making a
service call, this code will assist with diagnosing the
fault.
CODE DISPLAYED FAULTREMEDY
31
32
33
34
Room Temperature Sensor
Faulty
Overheat Temperature Sensor
Faulty
You may be able to clear the fault code by turning the
heater off and then on again. If the fault code remains
or returns on the next operation, contact Rinnai or your
nearest service agent and arrange for a service call.
Check that gas is turned ON.
Check that the vent termination is not
eruliaF noitingI 11
Refer to the Restart Function explanation.
Service call if repeated.
taehrevO 41
taehrevO mooR 61
Lower room temperature to less than 104°F
Service call if repeated. [1]
blocked.
Clean filter.
(40°C).
Service call.
Service call.
.llac ecivreS nwodkaerB rosneS 94
.llac ecivreS eruliaF rekrapS 35
61 Combustion Fan Failure Service call.
70 Faulty ON/OFF Switch Service call.
.llac ecivreS sdioneloS ytluaF 17
.llac ecivreS doR emalF ytluaF 27
73 Communication Error Turn heater OFF, then ON again.
kcolB eulF 99
[1] Remove any obstructions. The flue needs to be kept clear to expel exhaust gases. If the appliance fails to
operate contact a qualified service agency.
[2] If the fusible link needs replacement, it must be done by a qualified service agency. In addition, the cause of
the overheat needs to be determined. The fusible link is a one use safety device that breaks to shut off the
appliance.
Check around the flue terminal for blockage.
[2]
12
Rinnai Corporation ES17 / ES22 Manual
Page 13
Restart Function
If the appliance fails to ignite, the appliance will attempt ignition after 1 hour. The “Ignition Failure” fault code, 11,
will appear during that hour and disappears after a successful ignition. If ignition fails again, then the fault code
will remain and another attempt to ignite will occur in 1 hour. The fault code is not stored in the fault code history.
If the flame is extinguished during forced combustion then the appliance will attempt ignition after 1 hour. The
“Ignition Failure” fault code, 11, will appear during that hour and disappears after a successful ignition. Forced
combustion takes place for about 15 seconds after ignition. After this time, the temperature control logic controls
the combustion.
If the flame is extinguished (burner combustion failure) while the temperature control logic is operating the
appliance, then the appliance will immediately attempt ignition. No fault code will appear.
Troubleshooting
Problem
Remedy
Cause
Not Plugged In
Power Failure
(Initial Installation)
Air In Gas Pipe
Gas Filter Blocked
Miss Ignition
Flue terminal obstructed
Flue manifold not connected
Louver obstructed
Air filter blocked
Gas Escape
Function Lock Set
Gas turned off at meter, tank,
or valve.
No ON indicator
Burner doesn’t ignite
Unusual combustion
during operation
Combustion stops
Smell of gas
Takes too long to
Noisy ignition
warm the room
Plug In
Push On/Off button to attempt
restart after power is restored.
Purge air
(Installer)
Service Call
Service Call
Clear obstruction
Service Call
Clear obstruction
Clean filter
Service Call
Cancel Function Lock
Turn gas on
Rinnai Corporation ES17 / ES22 Manual
13
Page 14
Installation Instructions
General Instructions
WARNING
Do not use substitute materials.
Use only parts certified with the appliance.
• A qualified service technician should install the
appliance and inspect it before use.
• If you move, check the gas type in your new area.
The local gas authority will be able to advise on
local regulations.
• The installation must conform with local codes or, in
the absence of local codes, with the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, or the Natural
Gas and Propane Installation Code, CSA B149.1.
• A manufactured home (USA only) or mobile home
OEM installation must conform with the
Manufactured Home Construction and Safety
Standard, Title 24 CFR, Part 3280, or, when such a
standard is not applicable, the standard for
Manufactured Home Installations, ANSI/NCSBCS
A225.1, or the standard for Gas Equipped
Recreational Vehicles and Mobile Housing, CSA
Z240.4.
• The appliance, when installed, must be electrically
grounded in accordance with local codes or, in the
absence of local codes, with the National Electrical
Code, ANSI/NFPA 70, or the Canadian Electrical
Code, CSA C22.1.
• Appliance input ratings are based on sea level
operation and need not be changed for operation up
to 2000 ft (609.9 m) elevation. For operation at
elevations above 2000 ft (609.9 m), refer to the
Conversion Manual.
• This appliance discharges a large volume of warm
air next to the floor. Any particles in the air such as
cigarette smoke could cause discoloration in nylon
carpets containing dyes or vinyl surfaces.
• This appliance is not designed to built in.
• This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases unless a
certified kit is used. If conversion of the unit is
needed, conversions must be performed by a
qualified service provider at the owner’s expense.
• This appliance must not be connected to a chimney
flue serving a separate solid-fuel burning appliance.
• Rinnai suggests that a dedicated electrical circuit
with a 120VAC, 60 hz, 10 amp power source be
used.
• Two 1/8 in test plugs are provided for testing of
manifold differential pressure. They are located on
the modulating gas valve and on the burner
manifold.
• The appliance should be correctly sized for the
space it is required to heat.
• Follow the installations instructions and those in
Care and Maintenance for adequate combustion
and ventilation air.
• The flow of combustion and ventilation air shall not
be obstructed.
• Clearances to access the appliance during servicing
are 2 inches (50 mm) from the sides, 40 inches (1
m) from the front, and 9 inches (225 mm) from the
top.
• The appliance and its appliance main gas valve
must be disconnected from the gas supply piping
system during any pressure testing of that system at
test pressures in excess of 1/2 psi (3.5 kPa).
• The appliance must be isolated from the gas supply
piping system by closing its equipment shutoff valve
during any pressure testing of the gas supply piping
system at test pressures equal to or less than 1/2
psi (3.5 kPa).
• If the flooring is carpet, tile, or other combustible
material other than wood, then the appliance must
be installed on a metal or wood panel extending the
full width and depth of the appliance.
14
NOTICE
If installation is at a location above
2001 ft (610 m), then follow the Adjust
Gas Pressure Settings procedure in
the Conversion Manual.
If installation is at or below 2000 ft
(610 m) then the pressure settings do
not need to be adjusted.
Rinnai Corporation ES17 / ES22 Manual
Page 15
Gas Connection
WARNING
When connecting the gas valve or other gas
components in the gas line, use a backup wrench to
ensure the connection is gas tight.
• The gas supply line shall be gas tight, sized and so
installed as to provide a supply of a gas sufficient to
meet the maximum demand of the heater without
loss of pressure.
• A shut off valve and appliance connector valve
should be installed in the upstream of the gas line to
permit servicing.
• Flexible pipe and any appliance connector valve
used for gas piping shall be types approved by
nationally recognized agencies.
• Any compound used on the threaded joint of the gas
piping shall be a type which resists the action of
liquefied petroleum gas (propane / LPG).
• After completion of gas pipe connections all joints
including the heater must be checked for gas
tightness by means of leak detector solution, soap
and water, or an equivalent nonflammable solution,
as applicable. (Since some leak test solutions,
including soap and water, may cause corrosion or
stress cracking, the piping shall be rinsed with water
after testing, unless it has been determined that the
leak test solution is non-corrosive.)
• Check the gas supply pressure immediately
upstream at a location provided by the gas
company. Supplied gas pressure must be within the
limits shown in the Specifications section.
• Refer to an approved pipe sizing chart if in doubt
about the size of the gas line.
• Install manual gas cut-off valve so that it can be
accessed for easy operation. Do not conceal
manual cut-off valve behind back spacer.
Clearances to Combustibles
When determining where to install the appliance
the clearances to combustibles shown in the
figure must be followed. Also refer to the Safety
Behaviors and Practices section. The clearance
to combustibles from the top is zero.
Attach Back Covers (Sides Only)
Attach back covers as shown.
10"
0"
2"
2"
40"
Engage Lugs
Rinnai Corporation ES17 / ES22 Manual
Secure With
Screws
15
Page 16
Flue Terminal Clearances
X
applies to
Ref. A also
anticipated
snow line
SNOW
Clearance in
TERMINATION
K
M
I
AIR SUPPLY INLET
H
VENT TERMINAL
PERMITTTED
AREA WHERE
TERMINAL IS NOT
V
B
FIXED
CLOSED
OPERABLE
J
A
B
24(600mm)
Non
Flammable
Flammable
Wall
CORNER DE TAIL
INSIDE
(250mm)
10
G
Opposite
(500mm)
20
24
(600mm)
B
A
Floor
Wall
E
B
CLOSED
FIXED
OPERABLE
C
B
L
B
F
STANDARD INSTALLATION OF FLUE MANIFOLD.
Diagram below shows minimum clearances and
distances from obstructions.
Also check local regulations.
16
D
Rinnai Corporation ES17 / ES22 Manual
Page 17
Flue Terminal Clearances
Ref
Clearance above grade, veranda,
A
B
C Clearance to permanently closed * *
D
E Clearance to unventilated soffit * *
F Clearance to outside corner * *
G Clearance to inside corner 20 inches (50 cm) 20 inches (50 cm)
H
porch, deck, or balcony. (Take into
account the anticipated snow line)
Clearance to window or door that may
be opened
Vertical clearance to ventilated soffit,
located above the terminal within a
horizontal distance of 2 feet (61 cm)
from the center line of the terminal
Clearance to each side of center line
extended above meter/regulator
assembly
Description Canadian Installations US Installations
12 inches (30 cm) 12 inches (30 cm)
6 inches (15 cm) for
appliances <
12 inches (30 cm) for
appliances > 10,000 BTUh
and <
36 inches (91 cm) for
appliances > 100,000 BTUh
3 feet (91 cm) within a height
15 feet (4.5 m) above the
meter/regulator assembly
10,000 BTUh;
100,000 BTUh,
* *
6 inches (15 cm) for
appliances <
9 inches (23 cm) for
appliances > 10,000 BTUh
and <
12 inches (30 cm) for
appliances > 50,000 BTUh
10,000 BTUh;
50,000 BTUh,
*
I Clearance to service regulator vent 3 feet (91 cm) *
6 inches (15 cm) for
appliances <
Clearance to nonmechanical air supply
J
K
L
M
1 A vent shall not terminate directly above a sidewalk or paved driveway that is located between two single
family dwellings and serves both dwellings.
2 Permitted only if veranda, porch, deck, or balcony is fully open on a minimum of two sides beneath the floor.
∗For clearances not specified in ANSI Z223.1/NFPA 54 or CSA B149.1, clearances are in accordance with local
installation codes and the requirements of the gas supplier.
inlet to building or the combustion air
inlet to any other appliance
Clearance to a mechanical air supply
inlet
Clearance above paved sidewalk or
paved driveway located on public
Clearance under veranda, porch, deck,
or balcony
12 inches (30 cm) for
appliances > 10,000 BTUh
and <
36 inches (91 cm) for
appliances > 100,000 BTUh
7 feet (2.13 m) 1 *
12 inches (30 cm) to non-
24 inches (60 cm) to
10,000 BTUh;
100,000 BTUh,
6 feet (1.83 m)
flammables 2
flammables 2
6 inches (15 cm) for
appliances <
9 inches (23 cm) for
appliances > 10,000 BTUh
and <
12 inches (30 cm) for
appliances > 50,000 BTUh
3 feet (91 cm) above if within
10 feet (3 m) horizontally
12 inches (30 cm) to non-
24 inches (60 cm) to
10,000 BTUh;
50,000 BTUh,
flammables 2
flammables 2
Rinnai Corporation ES17 / ES22 Manual 17
Page 18
Dimensions
11 " (280mm)
2 3/5"(66mm)
21 13/16" (554mm)
19 15/16" (506mm)
8 7/16"(214mm)
Exhaust at rear of unit
(R25
R9
1mm)
.
9"
3 7/16" (88mm)
R10.6"
(R270mm)
R8.0"
06mm)
(R2
8 9/16"
(217mm)
29 1/2" (750mm)
9 5/8"
(245mm)
17 16/25"(448mm)
1"
(25mm)
Power supply cable
6 1/2" (165mm)
3 3/8" (85mm)
18
Rinnai Corporation ES17 / ES22 Manual
Page 19
Installation Parts
The following items are included with the appliance:
Flue ManifoldSlaes rebbur erap11
“A” Vent Kit, FOT-151
(‘A’ Flue units only)
(For weatherboard installations)
Back Spacer
Set
Air Filter
Screw
(M4)
Owner’s Manual
Conversion Manual
Conversion Kit
Template
For Back Spacer Set
Pipe Stopper A
Pipe Stopper B
1
Manual Valve
Set
Plastic tie
for air inlet
1
Plastic tie
(L=250mm)
1
6
(M4
Ring
Screw
×20)
Screw
(M4)
1
1
1
1
1
1
1
For Flue Pipe Stopper B
3
For Flue Manifold
Screw
(M4)
Wall BracketSpacer Bracket11
For Air Intake Clip
The following flue manifold sizes are
available for different wall thicknesses:
Rinnai Corporation ES17 / ES22 Manual
Wood Screws
2
(M4.8×32)
Wall Bracket Screws
5
Name Kit No. fits walls
S Vent Kit FOT-150 3 - 4 1/2 in (75 - 115 mm)
A Vent Kit FOT-151 4 1/2 - 9 1/2 in (115 - 240 mm)
B Vent Kit FOT-152 9 1/2 - 15 3/4 in (240 - 400mm)
C Vent Kit FOT-153 15 3/4 - 23 5/8 in (400 - 600 mm)
D Vent Kit FOT-154 23 5/8 - 31 1/2 in (600 - 800 mm)
19
Page 20
Drilling Flue Hole
NOTICE
Use a template (included) to
determine allowable location of the
flue hole
For installation without using extension kits, the configuration of the flue manifold, air intake hose, and
exhaust slide pipe should be as shown when installation is completed.
Ensure that there are no gas or water lines, or
electrical circuits in the wall location where the flue
hole is to be drilled.
Drill the flue hole using a 3 1/8 inch (80 mm) drill.
The center of the hole must be located anywhere
within the shaded area, unless extension kits are
used. See diagram.
For weatherboard walls, drill through the center of
the weatherboard from the outside first and then
through the plasterboard. A template is provided.
NOTICE
Do not cut the intake hose. Cutting
the intake hose may result in noise.
Flue Hole
3 1/8"
(80 mm)
20
Rinnai Corporation ES17 / ES22 Manual
Page 21
Flue Manifold Installation
• The flue manifold must exhaust to the outside. Do
not exhaust into other rooms.
• The flue manifold is not designed to be positioned
under floors or below the heater.
• The termination cannot be vertical.
1. Disassemble the flue manifold
The flue consists of 3 parts:
• sleeve
• inside connection
• outside terminal
Disassemble the flue manifold by first pulling
out the inside connection. To remove the
outer terminal pull and release the two
internal ties and then pull out the outer
terminal.
Clearance to combustibles for the sleeve and
flanges is zero inches.
2. Adjust the sleeve length
• This appliance can only be used with one of the
five types of Rinnai flue kits. The flue kits and their
dimensions are listed on the previous page.
• Refer to the Flue Terminal Clearances section.
Inside Connection
Sleeve
Terminal
Measure wall thickness through previously
drilled 3 1/8 inch (80 mm) hole.
The end of the sleeve should protrude 3/16 3/8 inch (5-10 mm) from the outside wall.
The sleeve is threaded for adjustment. Adjust
the sleeve length to wall thickness plus 3/16 3/8 inch (5-10 mm).
NOTE: Do not extend beyond the red line.
For other than the “S” type flue manifold, if a
shorter length is necessary an extension can
be removed. Cut the plastic and remove the
extension.
3. Attach the sleeve
Attach to the inside wall using 3 screws
arranging the flange so that the marking
“TOP” is at the top.
The flange is offset 2° to allow the
condensate drain to the outside.
3 screws
Remove extension
if necessary
sleeve should extend
3/16 - 3/8 in (5-10 mm)
Rinnai Corporation ES17 / ES22 Manual
21
Page 22
Flue Manifold Installation
4. Install the Terminal
Check that the terminal seal is in place. For
weatherboard walls, add the second seal next
to the terminal seal to compensate for
weather board angle.
From the outside insert the terminal into the
sleeve with the marking “TOP” at the top.
The left hand side locking tie should be
marked “LEFT”.
5. Lock the ties
Pulling hard on the left and right hand ties,
clip the ties over the notches inside the
sleeve. You should be able to pull the ties 2
or 3 notches past the starting point. Cut the
ties, leaving about 3/4 inch (20 mm) past the
notch. Bend the ties back into the sleeve and
parallel to the wall.
Terminal seal
Terminal
Locking tie
Locking ties
Sleeve
6. Insert Inside Connection Assembly
Push the assembly into the terminal tube,
ensuring that the seal is in place on the
inner tube.
Attach the inside connection with 3
screws. The inner connection can still
be turned to install the screws.
3 screws
22
Rinnai Corporation ES17 / ES22 Manual
Page 23
Extension Kit Installation
CAUTION
Secure the air intake hose and exhaust pipe with Pipe clamp B at intervals to
prevent contact between the air intake hose and the exhaust pipe.
If necessary, extension kits are available to extend the
exhaust line and air intake hose between the manifold
and the appliance.
(1) Maximum vent length allowed is 13 feet (4 m).
(2) Maximum vertical length allowed is 10 feet (3.0 m).
(3) Any length (horizontal and vertical) in excess of 10
feet (3.0 m) must be sloped 3° downward toward
the flue manifold to allow condensate to drain to
the outside.
(4) Do not allow any low points in the exhaust line
where condensate will collect.
These figures show the 3 possible ways that the extension exhaust line and air intake hose may be directed away from the appliance. All 3 views are from
behind the appliance.
For your configuration, position the air intake hose
as shown.
Horizontal extension on left side
(5) Vent extensions installed in unconditioned air
space must be insulated with high temperature
insulation and must be accessible.
(6) Vent extensions must not be concealed per NFPA
54 and must be accessible allowing inspection and
repair. Decorative covers are available from
Rinnai.
Plastic tie
right side no noisnetxe lacitreVleft side no noisnetxe lacitreV
Rinnai Corporation ES17 / ES22 Manual
Plastic tie
23
Page 24
ExtensionInstallationKit
CAUTIONS
Too many bends (limit is 2)
Air intake hose is above exhaust pipe.
Condensed water
may accumulate
here, and cause a blockage
preventing combustion.
CAUTION
Never allow the exhaust pipe
to sag, as condensed water
may accumulate and cause
incomplete combustion.
Condensed water formed by
combustion, will run back to the
unit, and may overflow from the
condensation pan if pipes are
longer then 10 feet. Therefore, pipes
exceeding these lengths should be
made to drain to the outside by
giving their horizontal portions 3˚ or
more downward and outward slope.
3˚ slope(approximate)
Less than 10 ft.
24
Rinnai Corporation ES17 / ES22 Manual
Page 25
Extension Kit Installation
CAUTION
Clearances
Use the pipe stoppers, connectors, clamps, and screws according to these instructions in
order to ensure no leakage of exhaust gases.
exhaust pipe to combustibles 1 inch (25.4 mm)
exhaust pipe to non-combustibles zero
Clamps
Both the exhaust line and air intake hose are
supported by clamps which are attached to the wall.
A wall fixture can be used to offset the clamp from the
wall. Use Screw B to attach the wall fixture to the
wall. If the wall fixture is not used then use Screw A
and the nut to attach the clamp to the wall.
The air intake hose should always be underneath the
exhaust line so that in case the air intake hose sags it
will not come into contact with the exhaust line.
Installing the Exhaust Line
The exhaust line is connected between the bent pipe
at the rear of the heater and the exhaust port on the
flue manifold.
Air intake hose
Male end
Exhaust pipe
Female end
Exhaust pipe
Air intake hose
Pipe stopper B
To connect exhaust pipes with other straight pipes or
bends, fit the male end into the female end. Use pipe
stopper A to clamp the connection.
Use pipe stopper B to fix the length on the adjustable
exhaust pipes. Do not extend these pipes beyond the
red line.
Do not cut the exhaust pipe. Use the adjustable
pipes if necessary.
To bend the elbow, insert exhaust pipes into both
ends for additional leverage. Bend to desired angle.
Do not straighten the bent pipe attached to the
appliance.
Connecting the Air Intake Hose
The air intake hose is connected between the air
connection at the rear of the heater and the air intake
port on the flue manifold.
Push the air intake hose onto the flue manifold and
secure with the plastic tie for air inlet.
Join air intake hoses by screwing the hose joint half of
its length into the air intake hose and then screwing
another air intake hose into the hose joint.
Pipe stopper A
Adjust the angle
The lengths of the air intake hose and the exhaust
pipe must be the same in order for the appliance to
operate properly. The hose can be cut to the required
length. Deburr all rough edges. Do not cut the hose
attached to the appliance.
1. Attach the air intake hose to the flue manifold on
either inlet position “a” or “b”, and secure with the
plastic tie for air inlet as shown.
The unused inlet is plugged with the rubber cap
supplied on the manifold.
When servicing unit replace plastic tie for air inlet
with new one. (Available at local hardware store
or contact local distributor.)
2. Connect the flue outlet to the manifold by
extending the stainless steel sliding tube until it is
fully inserted into the flue manifold.
3. Fit the pipe stopper A over the connection between
the sliding tube and flue manifold. Engage the
hook and rotate it until it snaps against the body
of the clamp.
4. Fit the pipe stopper B between the sliding tube and
the flue sliding tube. Secure with the 4mm screws
supplied. The flue sliding tube is now locked into
position.
Slide the insulation cover up to the flue manifold
and slip the securing ring over the cover as
shown.
Plastic tie for air inlet
Pipe stopper A
Flue Manifold
Pipe stopper B
Flue sliding tube
Screw
Sliding tube
a
Sliding Tube
Slide
Do not extend flue tube
beyond red line.
Sliding tube
Pipe stopper A
Flue Manifold
b
Flue Manifold
Hook
Pipe stopper A
Slide insulation Cover
Cover
Air inlet elbow
Fit Ring
Slide to here
5. Install the bracket on the rear of the top spacer by
tightening 2 screws.
6. Install the wall bracket with two screws. Install
the top spacer by clipping the spacer into the wall
brackets and attaching it to the heater with 2
screws.
Up to 10 mm
Adjustable Leg
If necessary, the unit can be leveled using the
adjustable legs under the front right and left hand
side legs.
Rinnai Corporation ES17 / ES22 Manual
27
Page 28
Operating Instructions
FOR YOUR SAFETY READ BEFORE OPERATING
WARNING
A. This appliance does not have a pilot. It is
equipped with an ignition device which
automatically lights the burner. Do not
light the burner by hand.
B. BEFORE OPERATING smell all around the
appliance area for gas. Be sure to smell next
to the floor because some gas is heavier than
air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
may result causing property damage, personal injury or loss of life.
try to
OPERATING INSTRUCTIONS
1. STOP! Read the safety information above.
2. Set the thermostat to lowest setting.
3. Turn off all electric power to the appliance
using the ON/OFF button.
4. This appliance is equipped with an ignition
device which automatically lights the burner.
Do not
5. Locate the manual gas valve on the side of
the heater. Turn the manual valve
clockwise to the full OFF position.
try to light the burner by hand.
Manual Valve
CLOSE
OPEN
oitcurtsni eseht wollof ton od uoy fI ns exactly, a fire or explosion
• If you cannot reach your gas supplier, call
the fire department.
C. Use only your hand to push in or turn the gas
control knob. Never use tools. If the knob will
not push in or turn by hand, do not try to
repair it, call a qualified service technician.
Force or attempted repair may result in a fire
or explosion.
D. Do not use this appliance if any part has been
under water. Immediately call a qualified
service technician to inspect the appliance
and to replace any part of the control system
and any gas control which has been under
water.
6. Wait five (5) minutes to clear out any gas.
Then smell for gas, including near the floor. If
you smell gas, STOP! Follow “B” in the safety
information above. If you don’t smell gas, go
to the next step.
7. Turn the manual gas valve counterclockwise
to the full ON position.
8. Turn on all electric power to the
appliance using the ON/OFF button.
9. Set the thermostat to desired setting.
10. Combustion indicator glows red when the
burner is lit and flashes when the burner fails
to ignite. If the appliance will not operate,
follow the instructions “To Turn Off Gas To
Appliance” and call your service technician or
gas supplier. See manual for additional
information.
TO TURN OFF GAS TO APPLIANCE
1. Set the thermostat to lowest setting.
2. Turn off all electric power to the appliance
using the ON/OFF button.
3. Locate the manual gas valve on the side of
the heater. Turn the manual valve
clockwise to the full OFF position.
28
NOTE: The fan will continue to operate until the
appliance is cool. Do not turn the
appliance off by unplugging it from the
wall. Keep burner and control
compartment clean. See installation and
operating instructions.
Rinnai Corporation ES17 / ES22 Manual
Page 29
Cut-Away Diagram
Rinnai Corporation ES17 / ES22 Manual
29
Page 30
Wiring Diagram
CAUTION
Label all wires prior to disconnection when
servicing controls. Wiring errors can cause
improper and dangerous operation.
MARK PART NAME
MS MAIN SWITCH
R.TH THERMISTOR
TF THERMAL FUSE
F FUSE
ER ELECTRODE
POV MODULATING SOLENOID
VALVE
TR TRANSFORMER
FR FLAME ROD
MARK PART NAME
OH.TH OVER HEAT THERMISTOR
OHS1, 2, 3 OVER HEAT SWITCH 1, 2, 3
FM CONVECTION FAN MOTOR
SP SPARKER
SV1, 2 MAIN SOLENOID VALVE 1, 2
BL COMBUSTION FAN MOTOR
PS PRESSURE SENSOR
If any of the original wire as supplied with the
appliance must be replaced, it must be replaced with
type 18 AWG wire or its equivalent.
CODE COLOR
bk black
bl blue
gr green
gr/y green/yellow
r red
w white
y yellow
gy gray
or orange
30
Rinnai Corporation ES17 / ES22 Manual
Page 31
Ladder Diagram
MARK PART NAME
OH.TH OVER HEAT THERMISTOR
MARK PART NAME
MS MAIN SWITCH
Rinnai Corporation ES17 / ES22 Manual
OHS1, 2, 3 OVER HEAT SWITCH 1, 2, 3
R.TH THERMISTOR
SP SPARKER
FM CONVECTION FAN MOTOR
F FUSE
TF THERMAL FUSE
BL COMBUSTION FAN MOTOR
SV1, 2 MAIN SOLENOID VALVE 1, 2
ER ELECTRODE
FCC FAN CONTROL CIRCUIT
VALVE
TR TRANSFORMER
POV MODULATING SOLENOID
UNIT
MB MAIN BURNER
FR FLAME ROD
PS PRESSURE SENSOR CPU CENTRAL PROCESSING
CF CONVECTION FAN
31
Page 32
Flow Diagram
THERMISTOR
32
Rinnai Corporation ES17 / ES22 Manual
Page 33
Parts List
For replacement parts call Rinnai at 1-800-621-9419.
Rinnai Corporation ES17 / ES22 Manual
33
Page 34
Parts List
34
Rinnai Corporation ES17 / ES22 Manual
Page 35
Parts List
For replacement parts call Rinnai at 1-800-621-9419.
Rinnai Corporation ES17 / ES22 Manual
35
Page 36
Parts List
36
Rinnai Corporation ES17 / ES22 Manual
Page 37
Parts List
For replacement parts call Rinnai at 1-800-621-9419.
Rinnai Corporation ES17 / ES22 Manual
37
Page 38
Parts List
QTY
ITEM PARTNUMBERPARTNAME
ITEM PART NUMBERPART NAME
001REAR PANEL ASS'Y556F-311-911
001 REAR PANEL ASS'Y 556F-311-9 1 1
002TOP PLATE SUPPORTER 556F-48011
002 TOPPLATESUPPORTER556F-4801 1
003TOP PLATE 556F-469-211
004DECORATING FRONT PANEL556F-467-211
910EXHAUST CAUTION LABEL1001F-165411
911OWNER'S MANUAL556F-209211
912CONVERSION MANUAL556F-209311
913TEMPLATE556F-208611
914CONVERSION KIT556F-2085-11LP to NG
914CONVERSION KIT556F-2085-21NG to LP
914CONVERSION KIT556F-2085-31LP to NG
914CONVERSION KIT556F-2085-41NG to LP
Date of Installation: __________________________________
Limited Warranty
Gas Direct Vent Wall Furnace
What is covered?
This Warranty covers any defects in materials or workmanship, subject to the terms stated below. This Warranty extends to
the original purchaser and subsequent transferees, but only while the product remains at the site of the original installation.
This Warranty only extends through the first installation of the product and terminates if the product is moved or reinstalled at a
new location.
How long does coverage last?
egarevoC fo doireP metI
* esahcrup fo etad morf sraey 01 regnahcxE taeH
esahcrup fo etad morf sraey 5 straP rehtO llA
esahcrup fo etad morf sraey 2 robaL elbanosaeR
What will Rinnai do?
Rinnai will repair or replace the covered product or any part or component that is defective in materials or workmanship as set
forth. Rinnai will pay reasonable labor charges associated with the repair or replacement of any such part or component. All
repair parts must be genuine Rinnai parts. All repairs or replacements must be performed by an individual or servicing
company that is properly trained, state qualified or licensed to do the type of repair.
42
Rinnai Corporation ES17 / ES22 Manual
Page 43
Limited Warranty - continued
Replacement of the product may be authorized by Rinnai
only. Rinnai does not authorize any person or company to
assume for it any obligation or liability in connection with the
replacement of the product. If Rinnai determines that repair
of a product is not possible, Rinnai will replace the product
with a comparable product at Rinnai’s discretion. If a
component or product returned to Rinnai is found to be free
of defects in material or workmanship, or damaged by
improper installation or damaged during return shipping, the
warranty claim for product, parts and labor may be denied.
* If the Heat Exchanger fails due to a defect in material or
workmanship within the sixth (6) through the tenth (10)
year from the date of purchase, Rinnai will make the
following allowances toward the purchase of a
replacement Heat Exchanger:
How do I get service?
You must contact a state qualified/licensed contractor or authorized service provider for the repair of a product under this
Warranty. For the name of a qualified/authorized service provider please contact your place of purchase, visit the Rinnai
website (www.rinnai.us
30269.
Proof of purchase is required to obtain warranty service. You may show proof of purchase with a dated sales receipt, or by
registering within 30 days of purchasing the product. To register your appliance, please visit www.rinnairegistration.com
those without internet access, please call 1-866-RINNAI1 (745-6241). Receipt of Registration by Rinnai will constitute proof-ofpurchase for this product. However, Registration is not necessary in order to validate this Warranty.
What is not covered?
This Warranty does not cover any failures or operating difficulties due to the following:
), call Rinnai at 1-800-621-9419 or write to Rinnai at 103 International Drive, Peachtree City, Georgia
Year of Failure Allowance
Heat Exchanger
7
%05 6
%04
%03 8
%02 9
%01 01
. For
• accident, abuse, or misuse
• alteration
misapplication
•
• force majeure
• improper installation (such as but not limited to, condensate damage, improper venting, incorrect gas type, or incorrect gas
pressure)
• improper conversion (including conversions for inventory adjustment)
• improper maintenance (such as but not limited to vent blockage)
• incorrect sizing
• any other causes other than defects in materials or workmanship
This Warranty does not apply to any product whose serial number or manufacture date has been defaced.
Limitation on warranties
No one is authorized to make any other warranties on behalf of Rinnai America Corporation. Except as expressly provided
herein, there are no other
for a particular purpose, which extend beyond the description of the warranty herein and further Rinnai shall not be liable for
indirect, incidental, special, consequential or other similar damages that may arise, including lost profits, damage to person or
property, loss of use, inconvenience, or liability arising from improper installation, service or use. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
Any implied warranties of merchantability and fitness arising under state law are limited in duration to the period of coverage
provided by this limited Warranty, unless the period provided by state law is less. Some states do not allow limitations on how
long an implied Warranty lasts, so the above limitation may not apply to you.
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
warranties, expressed or implied, including, but not limited to warranties of merchantability or fitness
Rinnai Corporation ES17 / ES22 Manual
43
Page 44
Tankless Water Heaters
• Residential and Commercial Applications
• Continuous Hot Water
• Up to 9.8 GPM
• High Energy Efficiency
• Propane or Natural Gas
• Internal or External Installation
• Digital Temperature Control
• Small, Compact Design
Direct Vent Furnaces
• High Efficiency
• Cool-to-the-touch Cabinet
• Blower Included
• Vent Terminal A Included
• Gas Conversion Kit Included
Rinnai America Corporation
103 International Drive
Peachtree City, GA 30269
TOLL FREE: 1-800-621-9419
www.rinnai.us
Register your product at www.rinnairegistration.com
or call 1-866-RINNAI1 (746-6241)