This appliance shall be installed in accordance with:
• Manufacturer’s Installation Instructions
• Municipal Building Codes
• AS/NZS 3000 Wiring Rules
• AS/NZS 3500.4 Plumbing and Drainage
• Any other local relevant Statutory Regulation
AS3498 Lic WMKA 21244
Operation & Installation Manual
‘HOTFLO®’ (HFE Series)
Mains Pressure Vitreous Enamel
Electric Storage Water Heater
REGULATORY INFORMATION
Your Rinnai Hotflo Mains Pressure Vitreous Enamel Electric Storage Water Heater has been certified by relevant
plumbing and electrical authorities and the details are shown on data plate.
This appliance must be installed correctly by an authorised person and must conform to location regulations.
The installation must also comply with the instructions supplied by Rinnai.
Please keep this instruction booklet in a safe place for future reference.
Notice to Victorian Consumers
This appliance must be installed by a person licensed with the Plumbing Industry Commission.
Only a licensed person will have insurance protecting their workmanship.
So make sure you use a licensed person to install this appliance and ask for your Compliance Certificate.
For further information contact the Plumbing Industry Commission on 1800 015 129.
WARNINGS
Installation and service only by an authorised person.
•DO NOT operate this system before reading the manufacturer s instr u ctio ns
•DO NOT place articles on or against this appliance
•DO NOT store chemicals or flammable materials near this appliance
•DO NOT operate with panels or covers removed from this appliance
•DO NOT activate heating elements unless cylinder is full of water
•DO NOT touch any power supply cords, plugs or electrical conduits with wet hands.
Removal of access covers will expose 240V wiring. Access covers to be removed by authorised persons only.
This water heater is not intended to be operated or adjusted by young children or infirm persons. Young children
must be supervised to ensure they do not interfere with the water heater.
If the power supply cord, plug or electrical conduit to the water heater is damaged, it must be replaced by an
authorised person in order to avoid a hazard, using genuine replacement parts available from Rinnai.
Rinnai Australia- i -HOTFLO Electric Storage Water Heater Operating/Installation Manual
TABLE OF CONTENTS
REGULATORY INFORMATION.................................................................................................................................. i
WARNINGS ................................................................................................................................................................. i
Water Temperature................................................................................................................................................ 1
IMPORTANT INFORMATION .................................................................................................................................... 1
WATER QUALITY.................................................................................................................................................. 2
TURNING ‘OFF’ THE WATER HEATING SYSTEM.............................................................................................. 2
TURNING ‘ON’ THE WATER HEATING SYSTEM................................................................................................ 2
HOW THE WATER HEATER WORKS.................................................................................................................. 2
TWIN ELEMENT MODEL...................................................................................................................................... 2
Over flow tray and drain......................................................................................................................................... 3
Pressure and Temperature Relief (PTR) Valve ..................................................................................................... 3
Expansion Control Valve (ECV) if fitted ................................................................................................................. 3
SAVE A SERVICE CALL ....................................................................................................................................... 4
LACK OF HOT WATER OR NO HOT WATER ..................................................................................................... 4
HIGH ELECTRICITY BILLS................................................................................................................................... 4
SERVICING AND REPAIR......................................................................................................................................... 4
WATER HEATER VALVES DISCHARGING EXCESSIVELY ............................................................................... 5
SERVICE ............................................................................................................................................................... 5
Figure 1 - Typical Installation of Water Heater .................................. ................... ................ .................... ............ 6
Figure 2 - Hot Water Plumbing System Example - No Temperature Limiting Device .......................................... 6
GENERAL INSTALLATION ....................................................................................................................................... 6
Figure 3 - Hot Water Plumbing System Example - with Temperature Limiting Device (TLD) .............................. 7
Figure 4 - Hot Water Plumbing Water Heater system Example - with Flow & Return Pipe Work ........................ 7
Figure 5 - Hot Water Plumbing System Example with Flow and Return Pipe Work and TLD ............................. 8
WATER HEATER LOCATION ............................................................................................................................... 8
WATER QUALITY.................................................................................................................................................. 9
HOT WATER STORAGE AND DELIVERY TEMPERATURES............................................................................. 9
Water Pipes............................................................................................................................................................ 9
Valves and fittings................................................................................................................................................ 10
Expansion Control Valve (ECV)........................................................................................................................... 11
To fill and turn ‘ON’ the water heater ................................................................................................................... 13
To turn ‘OFF’ the water heater............................................................................................................................. 13
CONTACT INFORMATION ...................................................................................................................................... 18
Rinnai Australia- ii -HOTFLO Electric Storage Water Heater Operating/Installation Manual
NOTE
SAFETY
Hydrogen Gas
If the hot water heater is not used for two weeks or more, a quantity of hydrogen gas, which is highly flammable,
may accumulate in the water heater. To dissipate this safety, it is recommended that a non electrically operated
hot tap be turned on for several minutes at a sink, or bath, but not at dishwasher or other appliance. During this
procedure there must be no smoking, open flame or any electrical appliance operating nearby. If hydrogen gas is
discharged through the tap, it will probably make a sound like air escaping.
Water Temperature
To meet regulatory requirements the temperature of stored water heater must not be less than 60°C.
The thermostat on your water heater is factory pre-set to 65°C which is suitable for the vast majority of domestic
applications.
The thermostat setting can be adjusted between 60°C and 75°C by an electrician or other su itably qualified trad es
person.
•The thermostat setting must only be adjusted by an Electrician or other suitably qualified
trades person.
•The access cover to the element and thermostat must only be removed by an Electrician or
other suitably qualified trades person.
IMPORTANT INFORMATION
DO
•Do stay with children whenever
they are in the bathroom (Take the
phone off the hook).
•Do take them out of the bathroom if
you need to answer the phone or
door.
•Do test the temperature of the
water with your elbow before
placing your child in the bath.
•Do make sure that the tap is turned
off tightly.
•Do install a child proof tap cover
OR
•Do install a child resistant tap.
Hot Water can cause scalds.
Children, disabled, and the elderly are at the highest risk
of being scalded.
Feel water temperature before bathing or showering.
Scalds from hot water taps can result in severe injuries
to young children.
Scalds can occur when children are exposed directly to
hot water when they are placed into a bath which is too
hot.
•Consider child-resistant taps or tap
covers, which prevent a small hand
being able to turn on the tap.
•Consider installing tempering
valves or thermostatic mixing
valves which reduce the hot water
temperature delivered to taps. Y our
local plumbing authority may
already require that these be fitted.
Contact your installer or local
plumbing authority if in doubt.
DON’T
•DON’T leave a toddler in
the care of another small
child. The older child may
not have set the water
temperature to a safe
level.
Rinnai Australia- 1 -HOTFLO Electric Storage Water Heater Operating/Installation Manual
WARNING
IMPORTANT INFORMATION
SAFETY DEVICES
For safe operation this water he ater is fitted with a combination Pressure & Temperature Relief (PTR) Valve, a
thermostat and an over-temperature cutout for each heating element.
• DO NOT tamper with or remove safety devices.
• DO NOT operate this water heater unless all safety devices are fitted and in working order.
• DO NOT block or seal the PTR Valve and drain pipe.
ANODE
The water heater is fitted with a sacrificial anode to extend it's life. It will slowly dissipate whilst protecting the
cylinder. The life of the water heater may be exten ded by arranging for an authorised person to inspect the an ode
and replace it if required. It is recommended that the anode be inspected at least every 5 years.
The factory fitted Rinnai anode is Magnesium based. This anode is suitable when the total dissolved solids (TDS)
content in the water supply does not exceed 600 mg/L, which is the case in most areas. In areas where the total
dissolved solids (TDS) content in the water supply exceeds 600 mg/L the Rinnai Aluminimum based alloy is
required.
WATER QUALITY
The water quality of most public supplies is suitable for the wate r heating system. The water quality from bore wells
is generally unsuitable for the water heating system. Refer to the 'Warranty Conditions' for water quality parameters
and how they affect the warranty conditions. If in doubt about the water quality, have it checked against the
parameters listed in the warranty conditions.
If sludge or foreign matter is present in the water supply, a suitable strainer filter should be incorporated in the water
supply to the system.
TURNING ‘OFF’ THE WATER HEATING SYSTEM
If you plan to be away for only a few nights, we suggest you leave the water heating system switched on. If it is
necessary to switch off the water heater, the switch is usually marked and located in the electricity meter box of the
dwelling.
TURNING ‘ON’ THE WATER HEATING SYSTEM
Switch on the electric supply to the heating element. The switch is usually marked and located in the electricity
meter box of the dwelling. Water heating will now occur as required. It may take a number of hours before hot water
is available.
HOW THE WATER HEATER WORKS
SINGLE ELEMENT MODEL
This model has one electric heating element with its own thermo stat. A vitreous e nam el lined stee l cylinde r stor es
water which is heated by an heating element located at the base of the cylinder. Its own automatic thermostat
controls the water temperature. The water heater connects directly to the mains water supply.
The heating element can be connected to a Continuous or Off-Peak electricity supply. The continuous supply is
appropriate when the water heater capacity is less than the daily usage of hot water. The Off- Peak supply is
appropriate when the water heater capacity exceeds the daily usage of hot water. The Off-Peak supply allows
heating only for set periods and a volume of water sufficient for daily usage is heated during the set period and
stored. The Off-Peak supply is usually cheaper. Electricity supply types and tariffs vary according to the local
electricity authority.
TWIN ELEMENT MODEL
This model has two heating elements, each with its own thermostat. A vitreous enamel lined steel cylinder stores
water which is heated by a heating element located at the base of the cylinder and the other near the top. Its own
automatic thermostats control the water temperature.
The bottom heating element heats the whole contents of cylinder and Top heating element (booster) only operates
during the high demand periods to heat the upper portion of the contents of the cylinder.
The two heating element are wired for non-simultaneous operation, so that only one heating element can operate
at a time. The bottom heating element can be connected to an off-peak electricity supply, and the top heating
element to a continuous electricity supply.
Rinnai Australia- 2 -HOTFLO Electric Storage Water Heater Operating/Installation Manual
WARNING
WARNING
IMPORTANT INFORMATION
REGULAR CARE
Over flow tray and drain
The overflow tray and drain (if fitted) should be periodically checked to ensure there are no blockages.
Pressure and Temperature Relief (PTR) Valve
This valve is located near the top of the water heater and is essential for safe operation. It is normal for the valve
to release a small quantity of water through the drain line during heating. However, continuous leakage of water
from the valve and its drain line may indicate a problem with the water heater.
• Never block the outlet of the PTR valve or its drain line for
any reason. The easing gear must be operated at least once
every six months or more frequently in areas with a high
incidence of water deposits. It is very important you raise
and lower the easing gear gently.
• Failure to do this may result in the water heater cylinder
failing or under certain circumstances, exploding.
• If the valve does not discharge water when the easing gear
lever is lifted, or does not seal again when the easing gear
is closed, attendance by an authorised person must be
arranged without delay. The PTR valve is not serviceable.
Expansion Control Valve (ECV) if fitted
Operate the easing lever on the expansion control valve once every six months. It is very important you raise and
lower the lever gently.
Rinnai Australia- 3 -HOTFLO Electric Storage Water Heater Operating/Installation Manual
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