Rinnai 650, 750, RDV600ER, RDV700ER, 600 Operation & Installation Manual
This appliance shall be installed in accordance with:
• Manufacturer’s Installation Instructions
• Current AS/NZS 5601 AS/NZS 3000
• Local Regulations and Municipal Building Codes including local OH&S requirements
This appliance must be installed, maintained and removed by an Authorised Person.
For continued safety of this appliance it must be installed and maintained in
accordance with the manufacturers instructions.
All Rinnai gas products
are A.G.A. certified.
Rinnai 650 / 750 GAS FIRE
Operation / Installation Manual
MODELS: RDV600ER / RDV700ER
Congratulations on the purchase of your Rinnai 650 or 750 Gas Fire.
We trust you will have many years of comfort and enjoyment from your appliance.
BEFORE PROCEEDING WITH THE OPERATION OR INSTALLATION OF YOUR NEW HEATER
PLEASE READ THIS MANUAL THOROUGHLY AND GAIN A FULL UNDERSTANDING OF THE
REQUIREMENTS, FEATURES AND OPERATION OF YOUR NEW APPLIANCE.
Rinnai 2 RDV 600_700 OIM
TABLE OF CONTENTS - OPERATION
BEFORE YOU START .......................................................................................................................................... 4
INSTALLATION REQUIREMENTS..................................................................................................................... 4
CERTIFICATION................................................................................................................................................. 4
CARTON CONTENTS / ITEM CHECKLIST........................................................................................................ 4
INSTALLATION RECORD....................... ... ... .... ... ... ... ... .... ... ... ....................................... ... ... .... ... ......................... 5
SAFETY................................................................................................................................................................. 6
SAFETY DEVICES.............................................................................................................................................. 9
ABOUT YOUR HEATER ..................................................................................................................................... 10
GENERAL DESCRIPTION................................................................................................................................ 10
DESIGN FEATURES........................................................ ... ... ... .... ... ....................................... .......................... 11
CONTROL PANEL OPERATION............................. ... ... .... ... ... ... .... ... ... ... .... ...................................... ................. 12
TO TURN YOUR HEATER ON ......................................................................................................................... 12
TO TURN YOUR HEATER OFF ....................................................................................................................... 12
INTERRUPTION TO ELECTRICITY OR GAS SUPPLY DURING OPERATION.............................................. 12
RESTART PROCEDURE AFTER INTERRUPTION TO ELECTRICITY SUPPLY ........................................... 12
FULL CONTROL AND PARTIAL CONTROL.................................................................................................... 12
REMOTE CONTROL OPERATION.................... ... ... ....................................... ... ... ... .... ... ... ... .... ... ... .................... 13
BATTERIES AND ACTIVATING THE REMOTE CONTROL ........ ... ... ... .... ... ... ... ... .... ... ... ... .... ... ... ... ... .... ... ... ... . 13
BUTTON FUNCTIONS, DISPLAY & OPERATION...........................................................................................13
REPLACING THE CR2450 BUTTON BATTERIES............. ... ... .... ... ... ... .... ... ... ... .......................................... ....14
LOST, MISPLACED OR BROKEN REMOTE CONTROL... ... ... .... ... ... ... ....................................... ... ... .... ... ... ... . 1 4
CARE AND MAINTENANCE............................................................................................................................... 15
SERVICE........................................................................................................................................................... 15
TROUBLE SHOOTING ..................................................................................................................................... 15
ERROR CODES..................... ... ... ....................................... ... ... ....................................... ... .............................. 16
TROUBLE SHOOTING CHECKLIST ................................................................................................................ 17
ABNORMAL FLAME PATTERN........................................................................................................................ 18
CR2450 BUTTON BATTERIES......................................................................................................................... 18
TABLE OF CONTENTS - INSTALLATION......................................................................................................... 19
CONTACT INFORMATION ................................................................................................................................. 48
Rinnai 3 RDV 600_700 OIM
BEFORE YOU START
IMPORTANT
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INSTALLATION REQUIREMENTS
This heater must be installed by an authorised person. The installation must conform to local regulations.
The installation must also comply with the instructions supplied by Rinnai.
Service and removal must be carried out by an autho r ised pe rso n .
CERTIFICATION
The Rinnai 650 and 750 Gas Fires have been certified by the Austr alian Gas Association.
The AGA Certification Number is shown on the appliance dataplate.
No parts or functions should be modified or permanently removed from the heater.
Please keep these instructions in a safe place for future reference.
CARTON CONTENTS / ITEM CHECKLIST
The components for Rinnai 650 and 750 Gas Fires are supp lied in separate cartons, the following tables list which
components are in each carton. Ensure that the components listed for the installation method being installed are
present before proceeding with the installation.
The Engine, Fascia and Burn Media are packed into three separate cartons and ar e required for all
installation types.
Fascia
Options
Media
Major component descriptions and carton contents
Rinnai 650 or 750 Engine (RVD600ER or RVD700ER).
Fascia attachment screws (3 x 8g black, pre-fitted within the heater engine).
Four Satchels - granule pack (x2), crushed glass (x1) and rockwool (x1).
Operation and Installation manual.
Semi rigid stainless steel gas pipe with 5/8” connections (x1).
½” BSP - 5/8” UNF flared brass adaptors (x1).
½” BSP Flared nut (x1).
5/8” UNF Plug (x1).
Remote Control, Infra Red (IR).
Three sided fascia.*
Three sided fascia infill (used to create a infill for masonry installations).
Four sided fascia (used for elevated installations).*
Three sided masonry fascia (alternative to infill, available for RVD700ER models Only).
*False fire place (Zero clearance) applications will require the use of a Zero clearance frame.
Ceramic log set OR Ceramic stone set, there is a different set of each for each model.
Engine
Rinnai 4 RDV 600_700 OIM
Burn
INSTALLATION RECORD
WARNING
WARNING
WARNING
WARNING
INSTALLERS / GAS FITTERS DETAILS
Installers Name: ____________________________________________________________________
Company Name: ____________________________________________________________ ________
Company Address: ____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
Company Contact Details
Telephone: ____________________________________________________________________
Mobile Phone: ____________________________________________________________________
Certificate of Compliance / Certification Number: _____________________________________________
Authorised Persons - Licence Number: _____________________________________________ ________
Installers Signature: ____________________________________________________________________
Installation Date: ____________________________________________________________________
APPLIANCE DETAILS
Model Number: ____________________________________________________________________
Serial Number: ____________________________________________________________________
Installation Address: ____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
THIS APPLIANCE MUST BE INSTALLED, SERVICED
AND REPAIRED BY AN AUTHORISED PERSON.
The glass dress guard supplied with this appliance MUST NOT
be permanently removed as it fulfils an operational safety
function.
Additional dress guards including free standing types may be
used in conjunction with, but not replace, the dress guard
supplied with this appliance.
Rinnai 5 RDV 600_700 OIM
SAFETY
WARNING
Note: The three sided fascia is shown for illustrative purposes
• Failure to comply with these instructions could result in a fire or explosion, which could cause
serious injury, death or property damage.
• Improper installation, adjustments, service or maintenance can cause serious injury, death or
property damage. Such work must be performed by an authorised person .
• The appliance must be installed in accordance with the local gas and electrical authority
regulations.
• Flue terminal must always vent directly to outdoors.
• DO NOT extend the flue vertically or horizontally in ways other than pre scrib ed in this appliance
manufacturer’s installation instructions.
• For information on gas consumption, see data plate on the appliance.
• This appliance MUST NOT be installed where curtains or other combustible materials could
come into contact with it. In some cases curtains may need restraining.
• WARNING: This heater MUST NOT be used if either of the glass panels are damaged.
• When considering installation ensure
minimum clearances as follows are adhered to:
• Heat radiating from the front of th is heater may
over time affect the appearance of some
materials used for flooring such as carpet,
vinyl, cork or timber. This effect may be
amplified if the air in the room contains
cooking vapours or cigarette smoke. To avoid
this possibility, it is recommended that a mat or
similar protective sheet be placed in front of
the appliance, extending at least 750 mm in
front of the dress guard. Refer to page 22 for
mantle clearances, additional installation
information and warnings.
• This appliance is NOT intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities or lack
of experience and knowledge, unless they
have been given supervision or instruction
concerning use of the appliance by a person
responsible for their safety.
• The appliance is NOT intended for use by young children or infirm persons without supervision.
• Young Children must be supervised when in the vicinity of this heater while it is in operation.
• The Dress Guard MUST be fitted to this appliance to reduce the risk injury from serious burns
and no part of it should be permanently removed.
• For protection of young children or the infirm a secondary guard is required.
• If the supply cord is damaged or requires replacing, it must be replaced by the manufacturer or
the manufacturer's agent or similarly qualified person in order to avoid a hazard.
• The heater MUST NOT be located immediately below a power socket outlet.
• A dedicated 240 V earthed 10 Amp power point must be used with this appliance.
• DO NOT modify this appliance. Modifying from original specifications may create a dangerous
situation and will void your warranty.
• Only the flue components specified by Rinnai must be used.
• Unpack the heater and check for damage. DO NOT INSTALL A DAMAGED HEAT ER. If the hea ter
is damaged, contact your supplier for advice.
• Before installing the heater, check the label for the correct gas type (refer rating plate, inside the
appliance).
• Refer to local gas authority for confirmation of the gas type if you are in doubt.
• Suitable ONLY for indoor installation.
• DO NOT operate this appliance before leak checking hoses and gas cylinder connection.
• NOT to be connected to an LP gas cylinder located indoors.
Rinnai 6 RDV 600_700 OIM
SAFETY
The appliance is NOT intended for use by young children or infirm persons without supervision.Young children
should always be supervised to ensure that they DO NOT play with the appliance.
DO NOT sit or lean against the heater.
DO NOT allow children or elderly persons to sleep in the warm air discharge from the heater.
DO NOT post or allow children to post articles into the louvres of the heater.
DO NOT cover or place articles on this heater.
DO NOT place articles in front of the louvres.
DO NOT operate / install this heater in ar eas where painting is taking place, or in places such as hairdressing
salons, where there may be fluff and dust, and where aerosols are used.
DO NOT place articles on or against this appliance.
DO NOT use or store flammable materials near this appliance. Keep flammable materials away from heater.
Combustible materials MUST NOT be placed where the heater could ignite them.
DO NOT spray aerosols in the vicinity of this appliance while it is in operation. Most aerosols contain flammable
substances which can be a heater hazard if used near this heater when it is in use.
Rinnai 7 RDV 600_700 OIM
SAFETY
A dedicated 240V earthed 10 Amp power point must be used with this appliance.
DO NOT use power boards or double adaptors to operate this applian ce. The heater MUST NOT be lo cated below
a power socket-outlet.
DO NOT place containers of liquid on top of the heater. Water spillage can cause extensive damage to the
appliance and create an electrocution hazard.
DO NOT place articles on or against this appliance.
NOT to be connected to an LP gas cylinder located indoors.
750mm
Turn the heater ‘OFF’ after use.
DO NOT unplug the heater while it is in operation or while the fan is still cycling.
DO NOT remove the Fascia / Dress Guard. The Fascia / Dress Guard is fitted to this appliance to reduce the risk
of fire or injury from burns and no part of it should be per manently removed. For protection of children or the infirm,
a secondary guard is recommended.
Heat emanating from the front of the appliance may over time affect the appearance of some materials used for
flooring such as carpet, vinyl, cork or timber.
This affect may be amplified if the air in the room contains cooking vapours or cigarette smoke. To avoid this
possibility, it is recommended that a mat be placed in front of the appliance, extending at least 750 mm in front of
the heater.
When the heater is operated for the first time or after long period s of non use a slight odou r may be emitted, this is
normal.
However if odours persist switch ‘OFF’ the appliance and contact Rinnai.
Rinnai 8 RDV 600_700 OIM
SAFETY
SAFETY DEVICES
Initial start-up: This heater has a one-time start up cycle. Should there be a fault in the heater no more than 3
manual restarts should be attempted. If the heater still fails to operate a service call will be required. Refer to the
trouble shooting guides on pages; 15 through 17 for further information.
Over Heat Thermistor: Should the heater get too hot during operation, (for example when the air outlet louvres
are blocked), this device will automatically turn the gas off and allow the heater to be manually restarted, (automatic
re-start will not occur). Refer to the trouble shooting guides on pages; 15 through 17 for further information.
Over heat Thermal Fuse: In the unlikely event of the Over Heat Thermistor failing or some other fault occurring
the Over Heat Thermal fuse will operate completely shutting the appliance down. This device is a 'one hit' only
function, a service call will be required to reinstate operational ability to your heater. Refer to the trouble shooting
guides on pages; 15 through 17 for further information.
Power Failure: Refer to page 12. In the event of power failure or power disruption your heater will shut down
completely, manual restarting will be required. Refer to the trouble shooting guides on pages; 15 through 17 for
further information.
Electric fuse: The electrical circuits are protected by a fuse. Refer to the trouble shooting guides on pages; 15
through 17 for further information.
Flame Failure Sensing System: These devises within the appliance automatically cut of the gas supply to the
burners in the event of a flame failure. Refer to the trouble shooting guides on pages; 15 through 17 for further
information.
Pressure Relief: The burner box glass panel is secured to the burner box via spring loaded pressure relief
fasteners.
Rinnai 9 RDV 600_700 OIM
ABOUT YOUR HEATER
Note: The three sided fascia and ceramic
log set are shown for illustrative purposes
Note: The four sided fascia and ceramic
log set are shown for illustrative purposes
GENERAL DESCRIPTION
The Rinnai 650 and 750 Gas Fire have a natural draft combustion system, intended for use with Natural Gas and
Propane Gas.
The Burning effect is achieved using one single main burner with strategically placed, 'life like', imitation logs /
stones and granules. Heat output and flame height control is achieved by pressing the up or down marked arrows
on the manual control switch or via an Infra Red (IR) remote control.
This heater has an electronic ignition with intermittent pilot. The pilot is only on when the heater is in operation.
Burner, logs or stones are contained within a glass fronted, sealed burner frame.
Return air is drawn by fan from the roo m, passed over the the ro om sealed combustio n chambe r to absorb he at,
and discharged into the room.
Combustion air is drawn externally from outside of the building.
Combustion by-product is exhausted via the flue discharge vent, via natural draft, utilising a twin skinned flue to the
outside of the premises.
This appliance is modular and primarily consists of an 'Engine' that is utilised in either of the configuration types as
listed below.
1. Fireplace / Masonry installation - Engine: 2. Zero Clearance installation:
The appliance is directly mounted into an existing
masonry fire place or a non-combustible / masonry
enclosure that has a chimney.
When installed correctly the appliance is a flush to wall
mount.
The appliance is mounted via a sheet metal Zero
Clearance Frame that has been installed into a wall or
other suitable structure. The materials outside of the
Zero Clearance Frame need not be non-combustible.
When installed correctly the appliance is a flush to wall
mount.
Rinnai 10 RDV 600_700 OIM
DESIGN FEATURES
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Note: The three sided fascia and ceramic
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ABOUT YOUR HEATER
Push button control panel
ON / OFF button
St andby Indicator (Red)
Glass dress guard (as part of fascia)
Flame window - ceramic log set and burn media or ceramic stone set and burn media
Warm air discharge vent
Return air vent
Remote (IR) control receiver window
Viewing window for error code display (This is located behind the fascia, see page “ERROR CODES” on
page 16 for details).
Remote (IR) control
STANDBY / ON button
Flame Up / Down buttons
Room temperature display (displays the current temperature of the room in which the control is located)
Rinnai 11 RDV 600_700 OIM
CONTROL PANEL OPERATION
NOTE
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TO TURN YOUR HEATER ON
BEFORE PROCEEDING ENSURE THE GAS AND ELECTRICITY ARE TURNED ON.
When the heater is in the OFF condition (the power supply connected and switched ON but the
heater turned OFF) the Red Power Indicator will be extinguished. This is normal.
Access the 'Push Button Control Panel' . This is
located on the front of the heater at the lower right
hand corner.
Step 1. Press ON / OFF button once. You will
be able to hear the ignition sparking.
Step 2. The sparking ignition stops when the pilot
flame has been established. The main
burner then ignites off the pilot flame and is
automatically preset to Stage 5 - High
Flame.
Flame Height & Fan Speed
The relationship between the
flame height and fan speed
are preset and can not be
independently adjusted.
FLAME
HEIGHT
FAN
SPEED
12345
LOW LOW LOW HIGH HIGH
TO TURN YOUR HEATER OFF
To turn the heater ‘OFF’ press the ‘ON’/’OFF’ button
once, the Red Power Indicator will be extinguished.
INTERRUPTION TO ELECTRICITY OR GAS SUPPLY DURING OPERATION
Interruption to the power or gas supply will turn your heater off and a restart will be required. This is a safety feature
designed to ensure that un-attended starts do not occur after power or gas interuptions.
RESTART PROCEDURE AFTER INTERRUPTION TO ELECTRICITY SUPPLY
To restart your heater once power has been restored follow the steps for “TO TURN YOUR HEATER ON” as
above.
FULL CONTROL AND PARTIAL CONTROL
Full operation of the heater is only possible by using the remote control. In the event of a mis placed or broken
remote control or if the batteries for the remote control are flat, this appliance may still be operated in a limited
capacity by using the power ON/OFF button of the 'Push Button Control Panel' located at the lower right
corner of the appliance outer frame.
The heater will automatically modulate between flame settings to maintain the default set temperature of 22°C.
No additional control of the flame or heat output is possible via the appliance ON/OFF button.
Rinnai 12 RDV 600_700 OIM
REMOTE CONTROL OPERATION
IMPORTANT
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Dispose of used button batteries immediately and safely. Flat batteries can still be dangerous and may be a choking hazard.
Inform others about the risk associated with button batteries and how to keep their children safe.
Remove the batteries if the remote is not going to be use for prolonged periods. This will help prevent damage from leaking
batteries. If leakage has occurred and corrosion is evident the remote will need to be replaced.
Leaking chemicals are toxic and MUST NOT be touched or ingested.
NEVER mix old and new batteries.
DO NOT immerse the remote control in any liquid, this will damage the remote control, rendering it inoperable and voiding
its warranty.
WARNING KEEP BATTERIES OUT OF REACH OF CHILDREN.
Swallowing may lead to serious injury in as little as 2 hours or death, due to chemical burns
and potential perforation of the oesophagus.
If you suspect your child has swallowed or inserted a button battery immediately call the
24-hour Poisons Information Centre on 13 11 26 for fast, expert advice.
Examine devices and make sure the battery compartment is correctly secured, e.g.
that the screws or other mechanical fasteners are tight. DO NOT use if compartment is not secure.
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For the remote control to be able to function, the appliance ON/OFF button must be in the "ON"
position. Using the remote control to turn off the heater will place the heater into STANDBY mode,
when in this mode the Red Power Indicator will be on. This is normal.
BATTERIES AND ACTIVATING THE REMOTE CONTROL
• 2 x Button Batteries are supplied with the remote control.
• Remove the plastic tab to activate.
• This remote control uses 2 x Lithium CR2450 or equivalent batteries.
• The appliance will flash and emit 'Beep s' to confirm the setting has been received from the remote control unit;
this indicates your remote control is now working.
BUTTON FUNCTIONS, DISPLAY & OPERATION
This remote control selects flame height and fan
speed in five levels
The STANDBY / ON button switches the heater
between the STANDBY and ON modes.
Flame height may only be a djusted after at least
30 seconds of operation.
The UP / DOWN buttons control the height of the
flame and heat output.
The relationship between flame height and fan speed
is factory preset and cannot be adjusted, there are
five flame / fan settings as listed below.
Flame Height 12345
Fan Speed
(2 speed only) Low Low Low High High
On initial start-up the appliance default
flame height setting is setting 5 - High.
Use the UP / DOWN buttons t o control
the height of the flame and the heat
output.
The room temperature display
temperature in degrees Celsius where th e control is
currently located and is updated once a minute. The
temperature sensor is located at the base of the
control. During normal operation the display will
remain illuminated for approximately 5 seconds after
a button has been pushed, constant activation will
greatly reduce battery life. Avoid unnecessary
activation.
Rinnai 13 RDV 600_700 OIM
displays the room
REMOTE CONTROL OPERATION
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REPLACING THE CR2450 BUTTON BATTERIES
When this low power symbol appears the batteries are
near to being fully discharged and are unable to power
the remote control properly. Replacement of batteries
is now required.
1. Using a suitable lever remove the back cover by carefully prying off
the back cover at the 6 pry points .
The back cover is not shown in these illustrations.
2. Remove the two bridge retaining screws using a small (No.0)
Phillips head screw driver .
3. Remove the bridge .
4. Remove the old batteries by carefully sliding them out from
under the retainers , and into the space that was created when
the bridge was removed in step 3.
5. Insert two new batteries (CR2450), ensuring the positive “
terminals are facing up.
6. Reassemble the bridge in reverse order as per steps 2 & 3 above.
7. Re-attach the rear cover by carefully clipping it back into place.
LOST, MISPLACED OR BROKEN REMOTE CONTROL
In the event of a lost, misplaced or broken remote control the appliance
may still be operated in a limited capacity. By using the power ON/OFF
button located on the front of the heater at the lower right hand corner.
+ ”
The heater will automatically modulate between flame settings to maintain the default set temperature of 22°C. No
control of the flame or heat output is possible via the appliance ON/OFF button.
Rinnai 14 RDV 600_700 OIM
CARE AND MAINTENANCE
IMPORTANT
NOTE
NOTE
Your heater needs very little maintenance, but the following information will help you to keep it looking good and
working efficiently.
DO NOT attempt to clean the heater while the appliance is hot or operating.
All parts of the heater can be cleaned using a soft, damp cloth.
DO NOT use solvents or abrasives to clean any parts.
DO NOT spray aerosols in the vicinity of the heater whilst in operation.
DO NOT place any articles on or against this heater.
DO NOT store flammable materials near this heater.
SERVICE
Rinnai recommend that this appliance and installation be inspected and serviced every 2 years or more frequently.
If the power supply cord or any other component of the heater are damaged, they must be replaced by Rinnai or
a suitably qualified person.
Any service or repair work MUST only be carried out by an authorised person. Rinnai has service and spare parts
departments nationally. See back cover for contact details.
Service calls for general cleaning, maintenance and wear and tear are not necessarily covered
under the warranty. Service calls of this nature may be chargeable.
Faults caused by insufficient gas supply, gas quality, installation err ors or operation errors are not
covered by the Rinnai warranty. Refer to the separate Warranty Booklet for details or go online at
www.rinnai.com.au//support-resources/warranty-registration/
TROUBLE SHOOTING
General Operation Characteristics
Before asking for a service call please check the following table as these characteristics are part
of the normal operation of the appliance and do not indicate a fault.
CHARACTERISTIC EXPLANATION
At ignition:
Warm air does not start when the burner
lights.
Smoke or strange smells are produced on
the first start up after installation.
Sharp clicking noises at ignition, or when
the unit thermostat modulates to a lower
or higher setting, or shuts down.
During combustion:
The fan is started automatically after a short delay. This is to
allow the heat exchanger to warm up, helping to avoid cold
draughts.
This is normal operation.
This is caused by manufacturing oil or dust on the heat
exchanger.
This is to be expected and will cease after a short time.
This is simply expansion and contraction noise from the heat
exchanger.
This is a normal operation sound.
Dull clunking noise when the thermostat
operates.
This is the sound of the solenoid gas valves opening and
closing to regulate the gas flow.
These are normal operation noises.
When the appliance is turned off:
Convection fan continues to run after
turning ‘OFF’.
Rinnai 15 RDV 600_700 OIM
This is to remove residual heat from the heat exchanger and
stops once the appliance cools sufficiently.
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