Protect Kit
Getting Started
1
What’s in your Ring Protect Kit
Ring Motion Detector
Ring Base Station
Ring Range Extender
2
Contents
Ring Keypad
Ring Contact Sensor
1. Connect base station
2. Set up devices
3. Start with Security
4. Explore
5. Troubleshooting
3
1. Connect your base station.
Download the Ring app
The Ring app will walk you through
setting up and managing your Ring
Protect Kit.
Search for “Ring” in one of the app
stores below, or visit: ring.com/app.
Create your account
If you already have a Ring account, log
in to the Ring app with it. If not, the Ring
app will guide you through creating
your account.
Grab your Wi-Fi password
It’s required for the in-app setup. Write it down below so it’s handy when you need it:
Your Wi-Fi password
4
Add a base station
Create your Location
Once you’ve confirmed your account,
tap Ring Base Station to begin adding it.
The in-app instructions will guide you.
The first step to add your base station is
to create a Location, which will enable
some Ring Protect security features.
5
Connect your base station to the internet
First, use your phone to find your base station.
Ring LED patterns (pairing)
Blue Spinning
Ready to pair
6
Blue Solid
Pairing successful
Blue flashing
Pairing failed
Once you’ve found your base station, connect it to the internet. You can connect to
your Wi-Fi network or use an Ethernet cable.
Ring LED patterns (connecting to internet)
White Climbing
Connecting to Wi-Fi
network
White Solid
Connected to Wi-Fi or
Ethernet network
White flashing
Wi-Fi network
connection failed
7
Sign up for professional
security monitoring
With professional security monitoring
from Ring Protect, your home is always
protected.
Monitoring permits
Depending on where you live, you may
have to obtain a permit before you can
use Ring Protect. We’ve emailed you
details, but you can contact your local law
enforcement agency to learn more.
8
2. Connect your devices and
place them around your
home.
(This is the fun part.)
9
Connect your devices
Turn on your devices and watch your base station find them. There’s no complicated
setup here.
Contact Sensor Motion Detector
12345
12345
Pull the tab on the back of the
contact sensor.
10
Pull the tab on the back of the
motion detector.
Range ExtenderKeypad
Plug the power cable into bottom
of the keypad.
Plug the range extender into an
outlet.
11
Place your devices around your home
Move each of your devices where you’d like to use them, then follow the instructions
in the app to make sure they work properly.
Contact Sensor
Use adhesive or screws to attach
the sensor’s bracket, then place the
sensor on its bracket.
The sensor can be mounted on a
door or window.
Motion Detector
The motion detector attaches the
same way the contact sensor does.
It can be mounted in a corner or
flush on a wall.
Keypad Range Extender
2
3
4
5
6
7
8
X
9
0
The keypad can be placed on a
table or mounted on the wall using
the reversible bracket.
Plug the range extender into an
outlet. Not sure which outlet to plug
it into? Check out page 19.
3. Get started with your security PIN and Modes.
Create a security PIN code
You’ll need this four-digit code to arm or
disarm your Ring Protect on the keypad.
Write down your security PIN code
14
Security that moves with you
Ring Protect has three security modes to match whatever you’re doing.
Home
No sensors are monitored. Move freely through the house.
Away
All sensors are monitored. Secure your whole house.
Stay
Some sensors are monitored. Freedom and security, mixed.
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4. Explore Ring Protect.
Ring Base Station Ring Motion Detector
LED Ring
Lens
LED Ring
Speaker
Ring Range Extender
16
Pairing
button
Ethernet
port
USB
Power
cable
Wi-Fi
LED
Factory
Reset
Power
LED
LED Ring
Ring Keypad
Network
Battery
Number pad
LED Ring
Faulted sensors
(bypass)
Security Modes
LED Ring
Ring Contact Sensor
Sensor
Magnet
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5. Having trouble?
Here’s some answers...
Is there anything I need to
complete setup that isn’t in
the box?
Nope! Everything you need to get
started with Ring Protect is included in
your kit.
Do I need two accounts for
my Ring camera and Ring
Protect?
No, you don’t need separate accounts
for your Ring cameras and Ring Protect.
Your current account will work for both.
If I have a Ring Protect
subscription, are all my
Locations covered?
No. You will need a Ring Protect Plan
for each Location if you want advanced
features such as professional security
monitoring.
Do I need a monthly plan if
I want professional security
monitoring?
Yes. The monthly plan includes
professional security monitoring and
cloud video storage. If you want to be
monitored, that’s the plan you should
choose.
18
I see more than one base
station. Which one is mine?
Should I place my motion
detector in a corner or a wall?
When the base stations appear in the
list, the last four digits of the base
station’s MAC address will appear
underneath their name. Find the one
that matches yours.
I don’t see my Wi-Fi in the list.
If you don’t see your Wi-Fi network in
the list, you can still connect to it. Tap
Add Hidden Network, then enter your
Network Name and password.
Can I change my Wi-Fi later?
Yes, you can change your base station’s
Wi-Fi network at any time.
Where should I place my
range extender?
Plug the range extender into an outlet
between the base station and the
farthest device. This allows your base
station to talk to the device more easily.
Place it where it will have the best view
of the area you want to cover. The
motion detector should have a clear,
unobstructed view of the area. Many
people prefer a corner, but don’t be
afraid to place it on a wall.
How high o the ground
should I place my motion
detector?
The detector should be about 7’ above
ground level. This keeps it out of the way
of pets, kids, and accidental bumps.
I skipped Monitoring setup.
Can I finish the setup later?
Yes, you can come back to the
Monitoring setup later. To access the
Monitoring setup, open the menu, then
tap Settings.
19
What does the base station’s
cellular radio do?
Can I add more devices to
my Ring Protect?
The cellular radio allows your base
station to send alarm signals to the
monitoring center if the usual internet
connection isn’t working. Hopefully you
won’t need it, but it’s there if you do.
What happens if the power
goes out?
Your base station comes with a battery
backup that will last up to 24 hours
depending on usage. When your base
station is running on battery, only a
limited set of features will be available,
but your home will still be monitored.
Yes! You can find a list of all the devices
we support by tapping Add (+) on the
Device List. Follow the instructions to
add a device.
Do I ever need to remove the
base station’s battery?
No. The base station’s battery does not
need to be removed at any time.
My base station isn’t working.
Can I reset it and try again?
Yes. Use a pin to press the Reset button
on the base station for twenty seconds.
This will factory reset your base station.
Got a question we didn’t answer?
Check out our help center at support.ring.com for
answers, videos, user manuals, and more.
© 2017 Bot Home Automation, Inc.
RING, ALWAYS HOME, and CHIME are trademarks of Ring, Inc.
Last updated: 08/29/17
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