Ring BHAFL011 User Manual

114.3mm
88.9mm
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Floodlight Cam
Smart Security at Every Corner of Your Home
Your new Ring Floodlight Cam lets you extend the Ring of Security around your entire property.
Now, you’ll always be the first to know when someone’s in your yard, and you can watch over your home from anywhere.
Monitor your home, prevent crime and protect your property – all from your phone, tablet or PC.
This manual is for informational purposes only. Working with electricity can be dangerous unless proper safety precautions are taken. If you are not comfortable or are inexperienced with the processes and tools described in this manual, we recommend that you hire a licensed electrician.
If you are outside of North America, installation and wiring must be performed by a licensed electrician.
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Before you begin
Check out all the stuff in the box.
These instructions assume you’re replacing an existing floodlight and/or have a junction box where Floodlight Cam can be mounted. If you don’t have a junction box, then you’ll need to hire an electrician to install one.
Screwdriver
Use the screwdriver handle to tighten the cap nuts.
Bag o’ Screws
Find the right ones to attach the mounting bracket to your junction box without running to the hardware store.
Phillips Bit
Use the Phillips bit for installing the mounting bracket.
Wire Nuts (3)
Use these to connect Floodlight Cam’s wires to your existing wires.
Mounting Bracket
Use this bracket to attach to your junction box to secure your Floodlight Cam.
Screw Cap Nuts (3)
Use these to secure your Floodlight Cam to the posts on the mounting bracket to complete the installation.
Hook
Hang your Floodlight Cam while connecting the wires.
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How it all fits together
Junction Box (not included)
Mounting Bracket
Bracket Screws
Light Lock Collar
Mounting Posts
Wire Nuts
Light Adjustment Knob
Motion Detector (for lights)
Camera Lock Collar
Screw Cap Nuts
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How installation height affects motion detection
Parallel to ground
When mounted at 9 feet off the ground, with the motion detector parallel to the ground, the motion sensor is optimized to detect human-sized objects at up to 30 feet.
9 feet
(3 Meters)
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30 feet (10 Meters)
Shut power off at the breaker
If you don’t know where your breaker is or how to turn off power to your floodlight circuit, consult with a licensed electrician.
WARNING: Risk of electrical shock
• Disconnect power at the fuse or circuit breaker before installing.
• Verify that the supply voltage is correct. Connect fixture to a 100 VAC~240 VAC 50/60 Hz power source.
• Properly ground fixture.
• Always follow code standards when installing wired connections.
• If you are outside of North America, installation and wiring must be performed by a licensed electrician.
CAUTION: Risk of fire
• Do not install near combustible or flamable surfaces.
NOTICE
• Do not connect this light fixture to a dimmer switch or timer.
• Floodlight Cam must be installed on a wall and on a UL listed junction box.
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Prep your Floodlight Cam for installation
A
Loosen the knobs on the light
fixtures to rotate them out of the way and allow access to the mounting screws.
Do not remove your Floodlight Cam from the ball socket on the base.
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B
Rotate the camera 180
degrees since Floodlight Cam ships with the camera upside down on the fixture.
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Remove your existing floodlight
A
With power off at the
breaker, remove your existing
floodlight from the junction box it’s attached to and disconnect the wires.
B
If there is a bracket attached
to your junction box, remove that as well.
Inspect your junction box to make sure water cannot get into it.
Floodlight Cam must be installed on a UL listed junction box. If you don’t have an existing junction box, you’ll need to hire a licensed electrician to install one. Also, be sure to comply with your local building codes.
A
B
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Install the mounting bracket
Install the mounting bracket on your wall with the two posts level with the ground.
Make sure your existing wires come through the middle of the bracket.
Attach the bracket to your junction box using at least two screws.
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Hang Floodlight Cam
Use the provided hook to hang Floodlight Cam from the bracket while connecting the wires.
A
Hook one end of the provided
hook into one of the mounting holes on your Floodlight Cam.
B
Hook the other end into one
of the holes in the bracket.
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Connect the ground wire
The copper wire from Floodlight Cam is a ground.
Connect the ground wire to the green ground screw on the bracket and the existing ground wire inside your junction box.
Use one of the supplied wire nuts if necessary.
For safety and the proper operation of your Ring Floodlight Cam, the fixture must be properly grounded. If you’re not familiar with the methods for properly grounding this type of fixture, consult a licensed electrician.
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Connect the power wires
The white wire on Floodlight Cam is a neutral wire. Use a wire nut to connect this wire to the white (or neutral) wire coming out of your junction box.
The black wire from Floodlight Cam is a hot wire. Connect this wire to the black (or hot) wire coming out of your junction box using another wire nut.
If you don’t have clearly colored black and white wires coming out of your junction box, consult with a licensed electrician.
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Place Floodlight Cam on the bracket
Carefully push all the wires through the large opening in the bracket.
Align the mounting posts with the holes on Floodlight Cam and press together, securing the screw cap nuts with the orange screwdriver handle.
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Restore power at the breaker
Perform the in-app setup
After restoring power, the lights will turn on and your Floodlight Cam will begin speaking to you to let you know it’s in setup mode.
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In the Ring app, select Set Up a Device and follow the in-app instructions to connect Floodlight Cam to your Wi-Fi network.
After setup, select your Floodlight Cam in the Ring app
Manually control the lights.
This will bring you to the Device Dashboard, where you can change settings and access various features.
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Toggle notifications for activity in any of the camera’s motion zones.
Trigger the siren. It is loud and may be heard by your neighbors. Use it with care.
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Select Live View to open a live video stream
During live video, you can access these features:
Two-way Talk – Speak to visitors and hear what they have to say.
Siren – Activate the siren.
Lights – Turn the lights on and o.
Ring Neighborhoods – Share
suspicious events with your neighbors.
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Select Motion Settings
to customize your motion preferences
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Allows you to adjust the amount of alerts you receive. Choose People Only to get motion alerts from humans only.
Draw up to three custom areas where you’d like to receive motion alerts and trigger the lights.
Schedule times when you don’t want to receive motion alerts.
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To detect motion, you will need to set up Motion Zones, which is a customizable area you want your Ring to monitor and receive alerts.
To set up a Motion Zone, select Motion Settings. On this screen, create up to three Motion Zones. You will need at least one Motion Zone to be active to get alerts.
If your phone is locked when the camera captures a live event, you will receive a notification on your home screen.
If your phone has a passcode, you’ll need to enter it to access the live event.
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Select Light Settings
to set a schedule for your lights to stay on
Select Advanced Settings on the Light Settings screen to customize the areas that will trigger the lights and change how long they stay on for.
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Troubleshooting Tips
My lights aren’t turning on when Floodlight Cam detects motion.
The lights only turn on for motion when it’s dark outside. If it is dark out and the lights still aren’t turning on, adjust the motion settings for the lights by selecting Light Settings in the Ring app, and then selecting Advanced Settings.
I’m having issues with video/audio quality and/or load times.
Issues with video and/or audio are usually related to problems with Wi-Fi signal strength or Internet speed. For an optimal experience, we recommend Internet speeds of at least 1–2Mbps. Check your Internet speed by selecting Device Health in the Ring app, then selecting Test Your Wi-Fi.
If your Internet speed is sufficient, then look at Signal Strength in Device Health. If Signal Strength is not Good, you’ll need to boost the Wi-Fi signal to your Floodlight Cam, which can be done with our product, Chime Pro.
Floodlight Cam is not lighting up when I restore power.
See if there is a light switch controlling power to your floodlight fixture. If so, make sure it is switched on and stays switched on. If your fixture is connected to a timer, you’ll need to turn off the timer functionality.
Floodlight Cam lights up, but I can’t complete the in-app setup.
First, double check your Wi-Fi password, since this is the most common reason Floodlight Cam can’t complete setup.
Second, check the distance to your Wi-Fi router or access point. Installing Floodlight Cam too far from your access point may prevent setup from completing. In this case the installation of a Ring Chime Pro can help boost your Wi-Fi signal and provide audible alerts from your Floodlight Cam and other Ring products.
Learn more about Chime Pro by visiting: ring.com/chime-pro
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For additional help, visit: ring.com/help
Or give us a call…
US 1 800 656 1918
UK 01727 263045
AU 1 300 205 983
NZ +64 9 887 9871
Mexico (D.F) 52 55 8526 5445
Worldwide +1 310 929 7085
For a list of all our customer support numbers, visit:
ring.com/callus
To review your warranty coverage, please visit www.ring.com/warranty. Patents: www.ring.com/patents © 2019 Ring LLC or its affiliates. Ring, Always Home, and all related logos are trademarks of Amazon.com, Inc.
or its affiliates. Last updated: 03/01/19
2520A1802L-A01FX
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Hereby, Ring LLC, declares that this consumer electronic is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The declaration of conformity may be consulted at www.ring.com/DoC.pdf.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Modifications to this equipment not authorized by Ring LLC may void its approval for operation.
Do not cover the device while operating. Do not open the housing. Protect this device from sunlight. Disconnecting the wires will power the device o. Do not use the device if the wires or housing are defective, there is a risk of electric shock.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Radiation Exposure Statement: This equipment complies with FCC and IC RSS-102 radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Wire the equipment into a circuit dierent from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This Class B digital apparatus complies with Canadian ICES-003. This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development
Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:
1) This device may not cause interference.
2) This device must accept any interference, including interference that may cause undesired operation of the device. Allow fixture to cool before handling. Do not cut any wires with factory installed wire connectors or remove the wire connectors. Do not install on circuits feeding motor loads such as kitchen appliances, HVAC equipment, washer/ dryer or garage door
openers. Do not install when it is raining Do not stare directly at the LEDs for more than a few seconds to avoid eye injury. Do we need to include all the electrical qualifications this light meets? Tech Specifications, Guarantee FIRE RISK: Do not mount near combustible or flammable surfaces. Floodlight Cam does not serviceable parts or replaceable LEDs Floodlight Cam should be installed outdoors to a wall or eaves, not the ground. Instructions do not cover everything These instructions do not claim to cover all details or variations in equipment or provide every possible contingency to meet in
connection with the installation, operation or maintenance. Risk of electric shock. Disconnect power at the fuse or circuit breaker before installing. RISK OF ELECTRICAL SHOCK
- Disconnect power at the fuse or circuit breaker before installing.
- Verify that the supply voltage is correct. Connect fixture to a 100 VAC~240 VAC 50/60 Hz power source.
- Properly ground fixture.
- Always install wiring connections in accordance with local code standards.
To review your warranty coverage, please visit www.ring.com/warranty. Patents: www.ring.com/patents © 2019 Ring LLC or its aliates. Ring, Always Home, and all related logos are trademarks of Ring LLC or its aliates.
CAN ICES-3 (B)/NMB-3(B) The Country Code Selection feature is disabled for products marketed in the US/Canada. For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible. Pour les produits disponibles aux États-Unis / Canada du marché, seul le canal 1 à 11 peuvent être exploités. Sélection d’autres
canaux n’est pas possible.
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Par la présente, Ring LLC, déclare que ce consommateur électronique est en conformité avec les exigences essentielles et autres Dispositions pertinentes de la directive 1999/5 / CE. La déclaration de conformité peut être consultée à l’adresse
www.ring.com/DoC.pdf. Cet appareil est conforme à la partie 15 des règlements de la FCC. L’opération est soumise Aux deux conditions suivantes: (1) cet appareil ne doit pas causer d’interférences nuisibles et (2) cet appareil doit accepter
toute interférence Reçus, y compris les interférences susceptibles de provoquer un fonctionnement indésirable. Modifications apportées à cet équipement non autorisé par Ring LLC peut annuler son approbation pour l’exploitation.
Utilisez cet appareil uniquement dans des locaux secs. Ne couvrez pas l’appareil en cours de fonctionnement. Ne pas ouvrir le boîtier. Protégez cet appareil des rayons du soleil. N’utilisez pas ce
Périphérique à l’extérieur. En débranchant la fiche, l’appareil s’éteindra. Ne pas utiliser l ‘appareil si la fiche ou le boîtier est défectueux, il ya risque de choc électrique.
Avertissement: Les modifications ou modifications apportées à cet appareil qui ne sont pas expressément approuvées par la partie responsable de la conformité pourraient annuler l’autorisation d’utiliser l’appareil l’équipement.
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre le radiateur et votre corps. REMARQUE: Cet équipement a été testé et reconnu conforme aux limites d’un appareil numérique de classe B, conformément
à la partie 15 des règles de la FCC. Ces limites Sont conçus pour fournir une protection raisonnable contre les interférences nuisibles dans une installation résidentielle. Cet équipement génère, utilise et peut rayonner Radiofréquence et, s’il n’est pas installé et utilisé conformément aux instructions, peut causer des interférences nuisibles aux communications radio.
Cependant, rien ne garantit que des interférences ne se produiront pas dans une installation particulière. Si cet équipement cause des interférences nuisibles à la radio ou
Réception de télévision, qui peut être déterminée en éteignant et en éteignant l’appareil, l’utilisateur est encouragé à essayer de corriger Plus de mesures suivantes:
Réorientez ou déplacez l’antenne de réception. Augmenter la séparation entre l’équipement et le récepteur. Branchez l’équipement dans une prise sur un circuit diérent de celui sur lequel le récepteur est connecté. Consultez le revendeur ou un technicien radio / TV expérimenté pour obtenir de l’aide. Cet appareil numérique de classe B est conforme à la norme ICES-003 du Canada. L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et
Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :
1) L’appareil ne doit pas produire de brouillage;
2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
LIMITED WARRANTY AND PURCHASE PROTECTION FOR AUSTRALIA CONSUMERS Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. WHAT THE WARRANTY COVERSFor a period of one year from the date of your purchase of the Ring Video Doorbell, any malfunction caused by defective parts or workmanship will be corrected at no charge to you. Please keep your dated sales receipt; it is required for all warranty requests.WHAT THE WARRANTY DOES NOT COVER Repair service, damage due to misuse, abuse, negligence, or casualty (e.g., fire), and batteries are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, loss of use, or unauthorized service. This warranty covers only the Ring Video Doorbell and is not extended to other equipment and components that a customer uses in conjunction with our products. Ring LLC, Inc.’s maximum liability under this warranty is, to the extent permitted by law, limited to the original purchase price of the Ring Video Doorbell. In addition, Ring LLC, Inc. reserves the right to request any product claimed defective to be returned to Ring LLC, Inc. for inspection. TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANTABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, THE DURATION AND REMEDIES FOR SUCH WARRANTIES ARE LIMITED TO THE DURATION OF THIS EXPRESS WARRANTY AND REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW THERE SHALL BE NO LIABILITY ON THE PART OF RING LLC. FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. To obtain the benefit of the above limited warranty, please contact us at:
1523 26th St. Santa Monica, CA 90404
Last updated: 05/28/19
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