RIM Inter@ctive Pager 850, R800D-2-PW User Manual

User’s Guide

RIM Inter@ctive Pager

850

Model R800D-2-PW

RIM Inter@ctive Pager 850™ Pager User’s Guide, Version ???
Last revised 02/19/99
Part Number: MAT-02295-001 Rev. 001
At the time of printing, documentation complies with Pager: Operating

System 1.5.0 and Applications version 1.5.0 and Desktop: version 1.5.0.
© 1997-1999 Research In Motion Limited. All rights reserved.

RIM, Research In Motion, the RIM logo, RIM Inter@ctive Pager 850 and the
RIM Inter@ctive Pager 850 logo are trademarks of Research In Motion
Limited. RIM, Research In Motion – Registered, U.S. Patent and Trademark
Office.

Mobitex is a trademark of the Swedish Telecommunications
Administration. Windows 95/98, Exchange, and Outlook are either
trademarks or registered trademarks of Microsoft Corporation.

All other brands, product names, company names, trademarks, and
service marks used herein are the property of their respective owners.

Warning: This document is for the use of licensed users only. Any
unauthorized copying, distribution or disclosure of information is a
violation of copyright laws.

While every effort has been made to ensure technical accuracy,
information in this document is subject to change without notice and does
not represent a commitment on the part of Research In Motion Limited.

Research In Motion Limited

295 Phillip Street
Waterloo, Ontario
Canada N2L 3W8
Tel. [phone]
Fax [phone]
Web site: www.rim.net
Email: [e-mail]

Printed In Canada KM0199/ug0199

FCC compliance statement (USA)

FCC Class B Part 15

This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:

• This device may not cause harmful interference, and

• This device must accept any interference received,

including interference that may cause undesired
operation.

WARNING

Changes or modifications to this unit not expressly
approved by the party responsible for compliance
could void the user’s authority to operate this
equipment.

This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the
manufacturer’s instructions, may cause interference harmful to
radio communications.

There is no guarantee, however, that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and

receiver.

• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician
for help.

Industry Canada Certification

This device complies with Industry Canada RSS 119.

IC Class B compliance

This device complies with the Class B limits for radio noise
emissions as set out in the interference-causing equipment standard
entitled “Digital Apparatus,” ICES-003 of Industry Canada.

Contents

FCC compliance statement (USA)......................................................iii

Industry Canada Certification............................................................iv

Important safety information.......................................................ix

Welcome.........................................................................................xi

About this guide................................................................................ xiii

Customer support.............................................................................. xiv

1. Introduction.................................................................................1

Contents of your package......................................................................1

The RIM Inter@ctive Pager 850 solution ................................................2

Wireless service instructions .................................................................2

Pager components.................................................................................3

LCD components...................................................................................9

2. Getting started...........................................................................15

Activating your pager.........................................................................16

Installing the battery............................................................................17

Registering with the network..............................................................19

Quick start setup.................................................................................. 21

Setting the alarm..................................................................................23

Sending a message............................................................................... 25

Reading a message .............................................................................. 29

Using password protection.................................................................30

3. Composing & sending messages ............................................37

Sending a message to multiple contacts.............................................37

Sending messages to other pagers...................................................... 39

Receiving confirmation of a message.................................................41

Attaching Address Book entries.........................................................42

Setting message options......................................................................43

Using AutoText to compose a message.............................................. 45

Automatic formatting..........................................................................51

Inserting symbols................................................................................52

4. Receiving & reading messages................................................55

Received message options..................................................................55

Receiving long messages....................................................................57

Managing file attachments.................................................................58

Opening an Address Book attachment..............................................59

Adding attachments to your Address Book......................................61

5. Managing messages ................................................................. 63

Message status.....................................................................................63

Searching messages.............................................................................64

Saving and recalling search terms...................................................... 66

Saving messages..................................................................................67

Deleting messages...............................................................................71

Resending a message..........................................................................74

6. Using the Address Book ..........................................................75

Customizing Address Book options ..................................................75

Adding address entries....................................................................... 78

Searching address entries...................................................................81

Viewing address entries......................................................................82

Editing address entries.......................................................................83

Deleting address entries .....................................................................85

7. Managing tasks and appointments ........................................ 87

Using the Tasks function....................................................................87

Using the Calendar function...............................................................94

8. Customizing your pager’s options........................................ 103

Customizing pager options..............................................................103

Pager options..................................................................................... 105

Connecting to your PC......................................................................111

9. Frequently asked questions...................................................115

Alarm.................................................................................................115

Battery................................................................................................ 115

Home screen ...................................................................................... 117

LCD screen........................................................................................117

Messages............................................................................................117

Punctuation........................................................................................119

Resetting the pager............................................................................120

10. Specifications........................................................................123

11. Advanced user’s tips.............................................................127

Tips for navigating............................................................................ 127

Tips for selecting................................................................................130

Tips for editing ..................................................................................130

Limited Warranty .......................................................................133

Research In Motion Limited Software License Agreement...137

Terms and Conditions.......................................................................137

Index ............................................................................................141

Important safety
information

Remember to follow any special regulations governing the use of
the RIM Inter@ctive Pager 850™ Pager and always switch it off in
areas where radio devices are forbidden, or when it may cause
interference or danger. Any safety laws and regulations pertaining
to the use of cell phones and two-way radios will likely apply to
your use of the pager. We encourage you to follow such laws and
regulations at all times. In particular, please observe all
restrictions on the use of radio equipment in fuel depots (fuel
storage and distribution areas), chemical plants, where blasting
operations are in progress or in any other area in which restrictions
on radio transmissions are imposed.

The RIM Inter@ctive Pager 850 Pager is not an FAA-approved
electronic device for use on aircraft. Switch off the pager when in
an aircraft. The effect of the use of the pager in an aircraft is
unknown. Such use may affect aircraft instrumentation,
communication and performance, may disrupt the network, and
may be illegal.

Operation of any radio transmitting equipment, including the
pager, may interfere with the functionality of inadequately
protected medical devices, including pacemakers. Consult a
physician or the manufacturer of the medical device if you have
any questions. Additionally, the effect of the radio signals from the
pager on other electronic systems, including those in your car (such
as electronic fuel-injection systems, electronic anti-skid braking
systems, and electronic cruise-control systems) is unknown and
malfunction of these systems may result.

Avoid using the pager in any environment requiring your full
attention, such as when driving a vehicle. Do not use the cradle
provided in the RIM Inter@ctive Pager 850 package as a means of
storing your pager while in a vehicle. When using a cradle, make
sure that it is a cradle that RIM has supplied for that particular use
of your pager. Do not use any cradle, charging unit or any other
accessory that is not manufactured or supplied by RIM or an
authorized RIM accessories supplier. Use of any accessory that is
not supplied or approved for use by RIM is not permitted.

Use only those battery types specified in this User’s Guide. The use
of any other may disable the pager and may be dangerous. Discard
the pager properly. As the unit contains a lithium ion cell, neither
the pager nor the lithium ion cell (nor the AA battery) should be
disposed of in fire. Dispose of the pager containing the lithium ion
cell in accordance with the laws and regulations in your area
governing disposal of such cell types. Similarly, dispose of AA
batteries in a responsible manner. Contact RIM if you have any
questions concerning disposal of the pager, the lithium ion cell, or
the AA battery.

Failure to observe all these instructions will void the Limited
Warranty, and may lead to suspension or denial of services to the
offender, or legal action, or both.

Welcome

RIM Inter@ctive Pager 850™ is a mobile email solution that includes
the RIM Inter@ctive Pager 850 Pager, RIM Inter@ctive Pager 850
cradle, RIM Inter@ctive Pager 850 Desktop Software, and airtime.
The RIM Inter@ctive Pager 850 Pager is a powerful pager computer
with a full-featured Address Book, Appointment Calendar, and
Task List. The cradle and desktop software allow you to
synchronize with popular desktop personal information
management (PIM) software. Unlike other pager products, the RiM
Inter@ctive Pager 850 Pager includes an integrated wireless modem.

The pocket-sized pager features a 31-key QWERTY keyboard, a 6­line or 8-line, custom graphic LCD, and a unique trackwheel so that
you can communicate easily via email.

Get ready to experience the power of messaging with your pager
using functions such as:

Messages

Receive, read, reply to, compose, forward, save,
and delete messages.

Compose

Create and send messages to Internet email

addresses and to other RIM

Inter@ctive Pager 850

Pagers.

Saved

Messages

Store any important messages for future
viewing.

xii Welcome

Model R800D-2-PW – User’s Guide

Search

Messages

Locate messages in seconds with the powerful
search and database tools.

Address

Book

Store your personal directory of contact
information, such as multiple phone, fax
numbers, and email addresses. Enter and store

notes for individual contacts. Search the

database to find specific contacts.

Calendar

Keep track of appointments using the calendar
view or the agenda view.

Tasks

Add, edit, and delete tasks and mark tasks as
complete.

Alarm

Set the alarm on the pager to sound daily.

Options

Customize the way the pager notifies you of new
messages; set the password; add, edit, and delete
AutoText entries; set the current date; and
program the automatic on/off feature.

Lock

Lock the pager with a password security screen
so that only you can access it. This function is
only visible on the functions list after you have
set a password.

/

Turn Radio

Off/Turn
Radio On

Turn the pager’s radio off when it may interfere

with other radio communications, such as

during a flight. Turn on the radio again to send
and receive messages.

Welcome xiii

Model R800D-2-PW – User’s Guide

Power Off

Turn off the pager at night or on weekends.

About this guide

This guide provides information for operating the pager.

Note

Notes will appear in this format and contain additional
information to help you perform the task being described.

Tip

Tips provide information about performing tasks and offer
different options to perform tasks.

A summary of all key combinations begins on page 7.

Chapter 9, ‘Frequently asked questions,’ includes commonly asked
questions about the pager. Consult this section for help with any
questions you may have while using the pager.

To meet your specific needs, the pager offers different ways of
performing the same function (i.e., you can choose to use the
trackwheel or an assigned key sequence to perform tasks.) Only the
most basic procedure is represented throughout the guide. Chapter
11, ‘Advanced user’s tips,’ contains a chart of tips that can be
helpful when using the pager. As you become more comfortable
using the pager, consult this section to improve your efficiency in
performing tasks.

Images representing the pager’s various LCD screen displays that
appear throughout this guide show a 6-line display option. The
pager also has an 8-line display option.

xiv Welcome

Model R800D-2-PW – User’s Guide

6-line display

8-line display

For your convenience, important information and a summary of
tips can be found in the Quick Reference Card.

1

1.Introduction

You are about to experience the freedom of mobility and the power
of staying in touch. With the RIM Inter@ctive Pager 850 Solution,
you can enjoy constant connectivity to your email − wherever you
are. You can send, read, and respond to important messages, as
well as update contact lists and calendar items — all from a
wearable pager.

This guide explains how to get started with the pager, and provides
tips for composing messages quickly and easily. Detailed
descriptions of and instructions for the pager’s operational
functions are included, as well as answers to many frequently
asked questions. But before you do anything else − please check to
make sure that the package is complete.

Contents of your package

Your RIM Inter@ctive Pager 850 package should contain all of the
following:

• RIM Inter@ctive Pager 850 Pager

• Cradle

• Holster (belt clip)

• Two (2) AA alkaline batteries – one installed, one extra

• This User’s Guide

• RIM Inter@ctive Pager 850 Pager Quick Reference Card

2 Introduction –

Model R800D-2-PW – User’s Guide

• RIM Inter@ctive Pager 850 Desktop Software Installation &
Getting Started Guide

• Installation diskettes or CD-ROM

If something is missing from this package, or not working properly,
contact the point of purchase.

Wireless service instructions

Your access number (Personal Identification Number) on the
wireless network and the pager’s serial number are located inside
the pager’s battery compartment.

Introduction – Pager components 3

Model R800D-2-PW – User’s Guide

Pager components

Figure 1: Pager components

The pager consists of the following components:

LCD screen

The LCD screen displays your messages, contacts’ addresses, and
configuration information. You can also review information about
your pager’s status on the LCD screen such as signal strength,
battery level, and PIN number.

The LCD backlight is activated when you press the ALT key three
times successively.

Battery compartment

The pager operates on one AA alkaline battery housed in the
battery compartment at the back of the pager. See page 17 for more
battery information.

LCD screen

Serial port

Trackwheel

ALT key

BACKSPACE key

ENTER key

SPACE key

SHIFT key

Battery
compartment

4 Introduction – Pager components

Model R800D-2-PW – User’s Guide

Holster (belt clip)

A holster, equipped with a belt clip, accompanies the pager. While
in the holster, the pager is protected and wearable. You can
configure the pager to perform different types of message
notification depending on whether it is in or out of the holster.

When you receive a new message and remove the pager from the
holster within five seconds, notification (beeping and/or vibrating)
stops and the most recently received message will be open. If you
pull the pager out of the holster and quickly replace it, notification
stops but the message will remain marked unread. See page 21 for
information on setting message notification options.

Cradle

Once the RIM Inter@ctive Pager 850 Desktop Software has been
installed, the RIM Inter@ctive Pager 850 cradle allows you to
synchronize your desktop with the pager. When you place the
pager in the cradle, messages can be reconciled and your Personal
Information Management (PIM) applications can be synchronized.
(PIM applications include the Address Book, Calendar, and Tasks
functions.) With the pager in the cradle, you can also backup and
restore information and load new applications on to the pager. In
addition the cradle allows you to charge a rechargeable AA in the
RIM Inter@ctive Pager 850. To perform this function, the cradle must
be connected to an AC line power source using the supplied AC
adapter. When the pager is placed in the cradle, the cradle
evaluates the battery to determine if it is a valid rechargeable cell,
and begins a charging cycle based on this evaluation. Please refer to
the RIM Inter@ctive Pager 850 Desktop Software Installation &
Getting Started Guide for more information on the cradle and on
the capabilities of the RIM Inter@ctive Pager 850 Desktop Software.

Introduction – Pager components 5

Model R800D-2-PW – User’s Guide

Serial port

The pager can be connected to your PC through its serial port. Once
the desktop software is properly installed and the cradle is
connected to your PC, simply place the pager in the cradle. See
page 112 of this guide or refer to the RIM Inter@ctive Pager 850
Desktop Manager online help for information on how to connect
the cradle to your PC.

Keyboard and trackwheel

The pager features a fully integrated QWERTY keyboard; you can
access numeric digits, punctuation, and special characters using the

ALT key in combination with other keys.

Several key functions will provide access to such features as the
symbols library, while other keys are alternatives to using the
trackwheel. See Figure 2 on page 6 as well as the key assignment
chart beginning on page 7 for information on the pager’s keyboard,
key combinations, and trackwheel.

Keyboard and trackwheel details

Before you begin, acquaint yourself with the pager keyboard, key
functions, and trackwheel.

The curved, 31-key QWERTY keyboard is easily operable and
provides access to numeric characters and a symbols library. You
can use your thumbs to type messages easily. Use the trackwheel
by rolling it or pressing (clicking) it.

A trackwheel that clicks!

The trackwheel on the pager has a unique feature that aids your
task performance — it clicks! Simply click (press down) the

6 Introduction – Pager components

Model R800D-2-PW – User’s Guide

trackwheel to turn on the pager, navigate between screens, select
menu options, compose and send messages, configure the pager
settings, and much more.

When you press the trackwheel with your thumb, you invoke
actions comparable to those achieved by the clicking function of a
mouse used with your PC. See how quick and easy it is to navigate
through the pager’s functions and compose and send your
messages by clicking!

Figure 2: Pager keyboard

Introduction – Pager components 7

Model R800D-2-PW – User’s Guide

Key assignment chart

Key Function

• Roll the trackwheel with your thumb to
scroll up and down through screen
lines, fields, and menu items.

• Click (press down) the trackwheel with
your thumb to invoke actions similar to
the click function of a mouse used with
your PC.

• The orange ALT key activates the
numeric and symbol characters, printed
in orange above the alphabetic keys.

• Press the ALT key once to affect the next
character you type. Press and hold the

ALT key while you type to affect all

characters.

• Press the ALT key three times to invoke
backlighting.

An ‘A’ icon appears in the top right corner
of your screen when the ALT key is active.

• Press the ALT key while you roll the
trackwheel to move the cursor
horizontally across screen lines.

• Press the ALT key while you roll the
trackwheel to toggle through field
option settings.

ALT key

+

TRACKWHEEL

8 Introduction – Pager components

Model R800D-2-PW – User’s Guide

Key Function

• Press the SHIFT key once so that the next
letter you type is capitalized.

• Press and hold the SHIFT key while you
type so that all letters are capitalized.

An ‘up arrow’ icon appears in the top right
corner of your screen when the SHIFT key is
active.

• Press ALT+SHIFT to activate caps lock
mode. Press SHIFT again to return to
lower case mode.

• The ENTER key functions as a regular
carriage return, by moving your cursor
to a new line. It also acts in the same
manner as a double click of your PC’s
mouse.

• The key also functions as a regular

ENTER key by invoking the highlighted

item. Instead of clicking the trackwheel,
press the ENTER key to perform your
task.

• The BACKSPACE key enables you to
move backwards and delete characters.

• The key also enables you to hide a
menu, similar to a typical ESC key.

• Press the BACKSPACE key repeatedly to
invoke the Home screen.

SHIFT key

BACKSPACE key

+

ENTER key

Introduction – LCD components 9

Model R800D-2-PW – User’s Guide

Key Function

• Press ALT+BACKSPACE to delete the

highlighted character only.

• The SPACE key inserts a space between

characters while you type.

• Press the SPACE key to insert the ‘@’ and

‘.’ characters in an Email field.

• Press the SPACE key to edit field options

(e.g., Notify options and Date/Time
options).

• Press ALT+SPACE to display the Symbols

screen from which you can view, select,
and insert the symbol you need.

• Press and hold a letter while rolling the

trackwheel to insert international
characters.

Various letters have international characters
associated with them.

LCD components

The pager’s LCD screen is composed of function screens and
menus. These screens and menus also display several icons to
indicate pager and message status. Other icons provide
navigational aid.

SPACE key

+

+

+

10 Introduction – LCD components

Model R800D-2-PW – User’s Guide

Pager function screens

All functions are represented on the LCD Home screen in a
functions list. When you select an icon and click it, the function
screen opens. See page 11 for details on the Home screen.

Home screen

The functions on your pager are: Messages, Compose, Saved
Messages, Search Messages, Address Book, Calendar, Tasks,
Alarm, Options, Lock, Turn Radio Off / Turn Radio On, and Power
Off.

In the Messages, Saved Messages, and the Address Book function
screens, you can access the Compose function.

In the Messages and Saved Messages screens, you can access the
Search Messages function.

Function menus

Menus provide a list of operational choices for the current function.
You can view a function screen’s menu by clicking the trackwheel;
the menu appears on top and covers approximately half of the
screen’s width.

Introduction – LCD components 11

Model R800D-2-PW – User’s Guide

Address Book function menu

Backlighting

• Press the ALT key three times to illuminate the LCD screen.

• Backlighting is disabled after 10 seconds if you do not

press a key or move the trackwheel.

Graphical guide

Home screen components

The Home screen appears when you power on your pager.

Home screen display

In any of the function screens, press the BACKSPACE key to return to
this Home screen.

The following icons appear on the pager’s LCD Home screen in a
functions list. They display the functions available on the pager.

Icon Function Screen

Messages

Date and

Time display

Functions

list

Battery and
coverage

indicators

12 Introduction – LCD components

Model R800D-2-PW – User’s Guide

Icon Function Screen

Compose

Saved Messages

Search Messages

Address Book

Calendar

Tasks

Alarm

Options

Lock

/

Turn Radio Off / Turn Radio On

Power Off

Pager status icons

These icons appear on the pager’s LCD screen to indicate battery
power, coverage levels, and modes.

Icon Description

Battery power indicator
Coverage level indicator
Packets are being sent

Introduction – LCD components 13

Model R800D-2-PW – User’s Guide

Icon Description

Packets are being received

ALT key mode is activated
SHIFT key mode is activated

You have unopened messages waiting.

Message status icons

These icons appear on the pager’s LCD screen to indicate the status
of sending, sent, and received messages.

Icon Description

Message is being sent.
Message has been sent out to the network.

Message that was sent to another RIM Inter@ctive
Pager 850 Pager PIN number has been delivered.

Message pending (will be sent later)
Composed message has been saved (not sent yet)

Unread message transmission error

Message returned, message transmission error
New, unread message has been received.

Message has been read.

14 Introduction – LCD components

Model R800D-2-PW – User’s Guide

Icon Description

Status of message is high.

Navigational icons

These icons appear on the pager’s LCD screen to indicate positions
within fields, lists, menus, and screens.

Icon Description

Indicates the cursor position
You are at the bottom of a menu or screen; scroll the

trackwheel up to view more items.
You are at the top of a menu or screen; scroll the

trackwheel down to view more items.
You can scroll the trackwheel up or down to view

more screen or menu items.
You can scroll the trackwheel left or right to

continue viewing icons on the functions list.

2

2.Getting started

You should follow these steps to get started successfully with your
RIM Inter@ctive Pager 850 Pager.

o Activate the pager.
o Replace the battery.
o Turn on the radio.
o Ensure you are registered with the wireless network.
o Ensure that the pager is connected to your email program

using the RIM Inter@ctive Pager 850 Desktop Software. (See
the RIM Inter@ctive Pager 850 Desktop Software
Installation & Quick Reference Guide for more
information.)

o Set the notification options and other customizable

options.

After you have completed these steps, you can send and receive
messages.

16 Getting started – Activating your pager

Model R800D-2-PW – User’s Guide

Activating your pager

1. Press down on the trackwheel to turn on the pager. The Home
screen appears.

2. Using the trackwheel, scroll to highlight an icon. The name of
the function represented by the highlighted icon will appear at
the bottom of the display.

3. Access the function you want by clicking the trackwheel. The
function’s screen will appear.

Tip

The name of the function will appear at the bottom of the
screen, under the functions list. Press the underlined letter in
the name of the function to access the function directly,
without using the trackwheel.

Turning off the pager

To turn off the pager, from the Home screen, scroll to and click
the POWER OFF icon.

Getting started – Installing the battery 17

Model R800D-2-PW – User’s Guide

Installing the battery

Depending on usage, the pager operates for long periods of time on
a single AA alkaline battery that is included in your package. The
pager will work best if you use a standard, high quality Alkaline
battery. ULTRA batteries or Lithium AA batteries are not
recommended.

Note

When you first receive your pager, a battery is installed. For
best results from your pager, replace this battery with the
extra battery supplied in the RIM Inter@ctive Pager 850
package.

1. To open the battery cover, push the lever down with your

finger.

Figure 3:

To remove the battery cover,

push the lever and pull the

battery door cover off.

Figure 4:

Be sure to check polarity – the

pager will not operate if the

battery is installed with

polarities reversed.

2. Once you have removed the battery cover, you can remove the

old battery and insert a new battery. When inserting the new
battery, make sure that the battery connectors are aligned for

lever

18 Getting started – Installing the battery

Model R800D-2-PW – User’s Guide

the correct polarity (Figure 4). The pager will vibrate and beep
if the battery has not been inserted properly.

Note

If your pager is not functioning properly after you have
replaced the AA battery, the internal lithium battery may have
been completely discharged. Allow the AA battery to
recharge the internal lithium battery by leaving the pager
turned off for 6 to 8 hours. See page 115 for answers to
frequently asked questions on the battery.

Turning on the radio

When you first receive your RIM Inter@ctive Pager 850 Pager, the
radio will be turned off. You must turn on the radio before you can
send and receive messages.

In the Home screen, scroll to and click the TURN RADIO ON icon in
the functions list.

The antenna icon changes to an airplane icon to indicate that the
radio is turned on.

There will be two messages in your Messages list when you first
receive your RIM Inter@ctive Pager 850 Pager. These are Welcome
messages which tell you how to use your pager and some of its
features.

Getting started – Registering with the network 19

Model R800D-2-PW – User’s Guide

To turn off the radio

It is especially important to remember to turn off your pager’s
radio when on an airplane, or at times when it may interfere with
other radio transmissions.

In the Home screen, scroll to and click the TURN RADIO OFF icon
on the functions list.

The pager’s radio will be turned off and coverage will be registered
as ‘OFF’.

Registering with the network

When you first turn on the radio, the Welcome messages will be
sent to the pager, provided that you are properly registered with
the network and are within coverage (as indicated beside the
antenna icon in the top right corner of the Home screen). In rare
cases, you may need to manually register your pager if the
Welcome messages do not arrive.

1. In the Home screen, scroll to and click the OPTIONS icon on the

functions list.

20 Getting started – Registering with the network

Model R800D-2-PW – User’s Guide

2. The Device Options screen appears. Scroll to and click

Network

Settings

.

3. In the Network Settings screen, ensure that the

Roaming:

field

is set to your country (

U.S.

or

Canada

) and that the

Radio:

field is set to On. Verify that the

Status:

field is set to

Active

.
See page 107 for more information on the Network Settings
screen.

4. Click to view the menu. Scroll to and click

Register Now

.

The messages should appear in your Messages list. See page 29 for
information on how to open a message to read it.

Getting started – Quick start setup 21

Model R800D-2-PW – User’s Guide

Note

If the

Status:

field in the Network Settings screen is not

set to

Active

, contact RIM Inter@ctive Pager 850 customer

support.
You must also re-register your pager each time you load new

applications using the RIM Inter@ctive Pager 850 Desktop
Manager Application Loader tool. See the RIM Inter@ctive
Pager 850 Desktop Manager online help for more information
on the Application Loader.

Quick start setup

The pager has many features that you can customize to suit your
specific needs. Once you have followed the other steps to get
started with your pager, you should customize how you’d like the
pager to notify you of new messages and set any of the other pager
options. See page 105 for details on all of these options.

Note

You can manually set the date and time on the pager.
However, if you have installed and configured the RIM
Inter@ctive Pager 850 Desktop Software and have
synchronized with your pager, the date and time will be set
automatically. See the RIM Inter@ctive Pager 850 Desktop
Manager Installation & Getting Started Guide or the RIM
Inter@ctive Pager 850 Desktop Manager online help for
information on synchronizing to set the date and time.

You can also set the Auto On/Off feature to configure when
you want the pager to turn on and off automatically.

To set message notification options

You can customize the way the pager notifies you of a new, unread
message.

22 Getting started – Quick start setup

Model R800D-2-PW – User’s Guide

1. In the Home screen, scroll to and click the OPTIONS icon on the
functions list.

2. The Device Options screen appears. Scroll to and click

Notify

.

3. Scroll to the field you want to change and click to view the
menu. Scroll to and click

Change Option

.

4. The following dialog box appears. Roll the trackwheel to
change options. Click the trackwheel when you have changed
the option’s setting to your preference.

Getting started – Setting the alarm 23

Model R800D-2-PW – User’s Guide

5. Click the trackwheel to view the menu. Scroll to and click

Save

Options

.

You return to the Device Options screen.

Setting the alarm

The pager has an Alarm function that you can set to tone at the
same time every day. Select from six different tone settings and
three volume levels.

1. In the Home screen, scroll to and click the ALARM icon on the

functions list.

2. The Daily Alarm screen appears. Scroll to the field you want to

change then click to view the menu. Scroll to and click

Change

Option.

24 Getting started – Setting the alarm

Model R800D-2-PW – User’s Guide

3. The following dialog box appears. Roll the trackwheel to
change options. Click the trackwheel when you have changed
the setting to your preference.

4. Click the trackwheel to view the menu. Scroll to and click

Save

Options

.

Note

Pressing any key will silence the alarm, but it will not be
disabled. The RIM Inter@ctive Pager 850 Pager will sound
even if it has been turned off. To disable the alarm function,
set the

Alarm On/Off:

field to

Off

.

Alarm entry fields

The Daily Alarm screen contains the following entry fields:

Time: Set the time at which you want the alarm to sound. The
default is

12:00 AM.

Alarm On/Off: Select whether or not you want the alarm to
sound. The default is

Off

.

Tune: Select the tune you wish to hear when the alarm sounds.
The default is Tune 3. You can preview the available tunes by
selecting one.

Getting started – Sending a message 25

Model R800D-2-PW – User’s Guide

Volume: Select the volume at which you wish to hear the alarm.
Your options are:

Low, Medium

, and

High

. The default is

Low

.

Sending a message

Once you have properly configured the pager, and as long as you
are wirelessly connected to and running the RIM Inter@ctive Pager
850 Desktop Software, you are ready to send messages.

To compose and send a message

You can send a message to an existing contact or add a new contact
while composing your message. (You can also send a message
directly to another RIM Inter@ctive Pager 850 Pager without using
email. See page 39 for instructions.)

1. In the Home screen, scroll to and click the COMPOSE icon on the

functions list.

2. The To: screen appears. Do one of the following:

• Either scroll to a name or search by typing the first
letters of a name.

or

• Click the trackwheel to view the menu; scroll to and
click

New Address

. (For this exercise, choose

New

Address.

)

26 Getting started – Sending a message

Model R800D-2-PW – User’s Guide

3. The New Address screen appears. Enter your contact’s address
information and press ENTER after each field.

4. Click the trackwheel to view the menu. Select

Save Address

by clicking again.

5. You return to the To: screen with your new contact selected.
Click the trackwheel to view the menu where you can select a
send method. (For this exercise, choose

Use Email

.)

Getting started – Sending a message 27

Model R800D-2-PW – User’s Guide

6. Type a subject line and press ENTER to begin typing your

message. When you are finished composing your message,
click the trackwheel to view the menu; select

Send Message

by clicking again.

The Messages screen appears. You will see one of the following
icons to the left of the message header to indicate message status.

Message is being sent
Message has been sent out to the network

Message is pending (will be sent later). This icon would
appear if, for example, you were out of a coverage area
or the network was busy.

Note

You can also compose a message while in the Messages,

Address Book, or Saved Messages screens. Click the

trackwheel to view the menu. Scroll to and click

Compose

Message

. Follow steps 2-6 above to compose and send your

message.

To send a one-time message

This send option is a short-cut method. The address will NOT be
saved in your Address Book.

28 Getting started – Sending a message

Model R800D-2-PW – User’s Guide

1. In the Home screen, scroll to and click the COMPOSE icon on the
functions list.

2. The To: screen appears. Scroll to

[Use Once]

and click to view
the menu where you can select a send method. (For this
exercise, choose

Use Email

.)

3. The One Time Email screen appears and you can type your
contact’s email address. Click the trackwheel to view the menu
and select

Continue

by clicking again.

4. Type a subject and press ENTER to begin typing your message.
When you are ready to send the message, click the trackwheel
to view the menu and click

Send Message

.

Getting started – Reading a message 29

Model R800D-2-PW – User’s Guide

The Messages screen appears and you can view the sent message’s
status.

See Chapter 3, ‘Composing & sending messages,’ for detailed
information on formatting and composing messages.

Reading a message

When the pager receives a new message, it will provide one of the
following notification types: no notification, beep, beep and vibrate,
or vibrate only.

1. In the Messages screen, scroll to a message header with an

unread message icon beside it. Click the trackwheel to view the
menu and select

Open Message

by clicking again.

2. The new message appears on your screen. To see more

information for a given open message, use the trackwheel and
roll up above the body of the message. Here you will find the
message header, the sent time, and the address fields. Scroll
down to read the entire message.

3. Click the trackwheel to view the menu and select your next

option. You can reply to, forward, save, or delete the open

30 Getting started – Using password protection

Model R800D-2-PW – User’s Guide

message, read the previous message, or read the next unread
message. See page 55 for more information on all your
received message options.

Note

When you slide the pager out of the holster within 5 seconds
of notification, the notification stops and the most recently
received message is already open. If you pull the pager out
of the holster and quickly replace it, notification stops but the
message will remain marked unread.

Using password protection

The pager has a password security feature. Once you set the
password for your pager and the password security screen turns
on, no one can access it unless the password is entered.

When you set your password in the Security screen of the Options
function, you can also specify the length of time that the pager is
idle before the password security screen appears. Once the pager is
left idle for that amount of time, you will need to enter your
password to access the pager.

You can also manually invoke the password security screen by
using the Lock function. This function will lock the pager and no
one can access it without entering the password. You should lock
your pager if you leave it unattended.

Once the password is enabled, you will need to enter it when
connecting the pager to your PC for use with the RIM Inter@ctive
Pager 850 Desktop Manager. With the pager in the cradle, you must

Getting started – Using password protection 31

Model R800D-2-PW – User’s Guide

type your password and press the ENTER key before you can access
the RIM Inter@ctive Pager 850 Desktop Manager tools.

If you do not want the password security screen to appear, you
must disable your password in the Security screen. See page 34 for
details.

Password security screen

Note

If you have entered information in the Owner screen of the

Options function, it appears on the password security screen.

You should backup any information on your pager that might
not have originated from your PC. If an incorrect password is
entered 10 times, all information could be erased from the
pager for security reasons. See the RIM Inter@ctive Pager
850 Desktop Manager online help for more information on the
Backup/Restore tool.

To enable password protection

You should set a password so that no one can access your pager
without entering the password.

1. In the Home screen, scroll to and click the OPTIONS icon on the

functions list.

32 Getting started – Using password protection

Model R800D-2-PW – User’s Guide

2. The Device Options screen appears. Scroll to and click

Security

.

3. The Security screen appears. While in the

Password:

field,

click the trackwheel to view the menu. Select

Change Option

by clicking again.

4. A dialog box appears. Roll the trackwheel to change the

Password:

field to

Enabled

. Once you select

Enabled

and
click the trackwheel, you will be prompted to enter a minimum
4 character password as illustrated in the following screen.
When you are finished, press ENTER. You will have to enter
your password again to verify it.

Getting started – Using password protection 33

Model R800D-2-PW – User’s Guide

5. In the

Security Timeout:

field, set how much idle time
should pass before the password security screen will appear.
Click to view the menu, select

Change Option

, and set the
amount of idle time in the dialog box which appears. Click the
trackwheel once you have set this field to your preference.

6. Click the trackwheel to view the menu. Scroll to and click

Save

Options

.

You return to the Device Options screen.

Note

Once you have set a password, you need to enter it to
access the Security screen again. In addition, if you power
off the pager with the password security screen still enabled,
you will need to enter the password once you power on the
pager again.

Once the password is set, you can also access the LOCK icon
on the functions list in the Home screen. See page 35 for
information on the Lock function.

34 Getting started – Using password protection

Model R800D-2-PW – User’s Guide

To disable password protection

Once you disable your password, the password security screen will
no longer be displayed.

1. In the Home screen, scroll to and click the OPTIONS icon on the
functions list.

2. The Device Options screen appears. Scroll to and click

Security

. The following dialog box appears. Type your

password and press ENTER to access the Security screen.

3. While in the

Password:

field of the Security screen, click to

view the screen’s menu. Scroll to and click

Change Option

.

Getting started – Using password protection 35

Model R800D-2-PW – User’s Guide

4. The following dialog box will appear. Scroll to and click

Disabled

.

5. Click the trackwheel to view the menu. Scroll to and click

Save

Options

.

You return to the Device Options screen where the password feature
is disabled on the pager.

To lock the pager

Once you have enabled your password in the Security screen, you
can lock the pager when it is unattended. An icon of a key will
appear on the Home screen.

In the Home screen, scroll to the LOCK icon and click. The
password security screen will appear and you will need your
password to access the pager.

36 Getting started – Using password protection

Model R800D-2-PW – User’s Guide

Note

The information you entered in the Owner screen of the
pager options will appear on the password security screen. If
you did not enter any information, default RIM Inter@ctive
Pager 850 information appears. See page 109 for more
details on the Owner screen.

3

3.Composing & sending

messages

In the first two chapters, ‘Introduction’ and ‘Getting started,’ you
learned about your pager’s main components as well as the general
procedures required for sending and reading messages using the
pager.

Now, find out all about the different features the pager offers for
advanced composing and sending capabilities.

Sending a message to multiple
contacts

You can send a message to more than one recipient and choose
whether recipients are addressed directly (to:), carbon copied (cc:),
or blind carbon copied (bcc:). See the instructions on page 78 for
details on how to add contacts to your Address Book.

To send a message to multiple contacts

You can use

Add To:, Add Cc:

, and

Add Bcc:

to add recipients to

your messages.

38 Composing & sending messages – Sending a message to multiple contacts

Model R800D-2-PW – User’s Guide

1. In the To: screen (with a main recipient and a send method
already selected), click the trackwheel to view the menu. Click
either

Add To:, Add Cc:

, or

Add Bcc:

. (For this exercise,

select

Add Cc:

.)

2. The Cc: screen appears with a list of all your contacts’ names.
Scroll to a name. (Alternatively, you can type the first letters of
your contact’s name to start a search and then scroll to the
name.) Click the trackwheel to view the menu, then scroll to
and click

Continue

.

3. You return to the To: screen where the additional recipient is
added to your message. Type your subject in the

Subject:

field and press ENTER to begin composing your message.

Composing & sending messages – Sending messages to other pagers 39

Model R800D-2-PW – User’s Guide

4. When you have finished composing your message, click to

view the menu. Scroll to and click

Send Message

.

Note

When you add another recipient to your message, the same
send method must also be chosen for all. If both a PIN
number and an email address are entered for the contact
you’ve chosen, the same send method as the main recipient
is chosen as the default.

Sending messages to other pagers

A PIN is a number that the wireless network service uses to
identify each pager on the network and is similar to a phone
number. If you know the PIN of another RIM Inter@ctive Pager 850
Pager, you can use that number to send a message to a peer pager.

1. In the Home screen, scroll to and click the COMPOSE icon on the

functions list.

40 Composing & sending messages – Sending messages to other pagers

Model R800D-2-PW – User’s Guide

2. The To: screen appears. Scroll to and click an existing contact’s
name for which you have a PIN included in the contact’s
information. Click the trackwheel to view the menu. Scroll to
and click

Use PIN.

3. The To: screen appears. Type a subject line and press ENTER to
begin composing your message.

4. Click the trackwheel to view the menu. Scroll to and click

Send

Message

.

You return to the Messages screen where a checkmark will appear
to indicate that the message has been sent. The checkmark will
change to a “D” when the message has been delivered to the user’s
pager.

Composing & sending messages – Receiving confirmation of a message 41

Model R800D-2-PW – User’s Guide

Note

To find your PIN number, check the information in the Status
screen of the Options function. You can also find out your
PIN number by placing your pager in the cradle and running
the RIM Inter@ctive Pager 850 Desktop Software. See the
RIM Inter@ctive Pager 850 Desktop Software Installation &
Getting Started Guide or the RIM Inter@ctive Pager 850
Desktop Manager online help for more information.

You can also send a message to a RIM Inter@ctive Pager
850 Pager using a one-time PIN number. See page 27 for
information. Substitute

Use Email

with

Use PIN

.

Receiving confirmation of a
message

When you send a message to another RIM Inter@ctive Pager 850
Pager user, you automatically receive confirmation if you send the
message to that person’s PIN number. You can also receive
confirmation when sending a message by email.

1. Begin composing your message by selecting the recipients of

the message. (See page 25 for instructions.) In the

Subject:

field, type

<confirm>

, followed by your subject.

42 Composing & sending messages – Attaching Address Book entries

Model R800D-2-PW – User’s Guide

2. Compose the message and then send it. When the message has
been delivered to the recipient’s pager, you will receive a new
message indicating that your sent message has arrived.

Note

You will have to access the Select Symbol screen to insert
the angle brackets in the subject line. See page 52 for more
information.

Attaching Address Book entries

You can send an Address Book entry as an attachment in a message
to another RIM Inter@ctive Pager 850 Pager.

1. While you are composing your message, click the trackwheel
to view the menu. Scroll to and click

Attach Address

.

2. The Attach: screen appears, containing a list of all your
contacts’ names. Scroll to a name and click to view the menu.
Scroll to and click

Use Address

.

Composing & sending messages – Setting message options 43

Model R800D-2-PW – User’s Guide

3. You return to the To: screen and you can see that your message

now contains an Address Book attachment.

4. Click the trackwheel to view the menu. Scroll to and click

Send

Message

.

See page 78 for information on how to add a new entry to your
Address Book.

Setting message options

You can change the message options for all message types −
received, saved, and sent. You can configure the Message list to
show the time the message was sent or received, to show the name
of the sender or the recipient, and to confirm or not confirm before
deleting a message.

44 Composing & sending messages – Setting message options

Model R800D-2-PW – User’s Guide

1. In the Messages screen, click the trackwheel to view the menu.
Scroll to and click

Options.

2. The Message List Options screen appears. Click to view the
menu. Scroll to and click

Change Option

.

3. The following dialog box appears. Roll the trackwheel to
change options. Click the trackwheel once you have changed
the option’s setting to your preference.

4. When you have made the required changes to the fields, click
to view the menu. Scroll to and click

Save Options

.

You return to the Messages screen.

Composing & sending messages – Using AutoText to compose a message 45

Model R800D-2-PW – User’s Guide

Note

You can also change the message options from the Saved

Messages screen.

Using AutoText to compose a
message

The pager’s AutoText function automatically replaces text you type
with pre-programmed text. You can increase how quickly you
compose messages by using AutoText. By configuring the
AutoText entries and adding new ones for your specific needs, you
can use AutoText to:

• Automatically correct commonly misspelled words.

• Automatically replace abbreviations and acronyms with

complete words.

• Automatically enter commonly-used strings of words into
a message by typing only one keyword.

• Automatically insert punctuation and symbols into your
message without using the ALT key or symbols library.

• Automatically insert an auto signature by typing only
keywords.

Note

There are several shortcuts built into the AutoText function
for inserting macros into messages. These shortcuts include
inserting the time, date, etc. See page 132 for more
information.

46 Composing & sending messages – Using AutoText to compose a message

Model R800D-2-PW – User’s Guide

How AutoText works

1. While typing a message in the To: screen, type the text ‘

hte

’.

The text ‘

hte

’ is a default AutoText entry that tells the pager to
automatically replace the text with the correctly spelled word
‘

the

’.

2. As soon as you press the SPACE key, notice what happens to
the text ‘

hte

’:

To add a new AutoText entry

You may want to customize your AutoText database by adding
specific AutoText entries.

1. In the Home screen, scroll to and click the OPTIONS icon on the
functions list.

Composing & sending messages – Using AutoText to compose a message 47

Model R800D-2-PW – User’s Guide

2. The Device Options screen appears. Scroll to and click

AutoText.

3. The AutoText screen appears with a list of default AutoText

entries. Click to view the screen’s menu. Scroll to and click

New

Item

.

4. You will be prompted with two fields:

When I type:

(for the

keyword) and

Replace it with:

(for what should appear

instead).

5. After you have entered information in both fields, click the

trackwheel and select

Save Item

by clicking again.

48 Composing & sending messages – Using AutoText to compose a message

Model R800D-2-PW – User’s Guide

You can test your new entry by typing the abbreviation while you
compose your message.

Note In the

Replace it with:

field, you can insert a macro. Click

to view the menu, scroll to and click

Insert Macro

. Select
one of the macros that appears. See page 132 for a list of
these macros.

To edit an AutoText entry

You may wish to change a pre-programmed AutoText entry to suit
your needs.

1. In the AutoText screen, choose the entry you would like to edit.
With the entry selected, click the trackwheel to view the menu.
Scroll to and click

Edit Item.

2. The Edit AutoText screen appears. Press ALT while you roll the
trackwheel to move left and right across the screen. Type your
changes to the current entry.

Composing & sending messages – Using AutoText to compose a message 49

Model R800D-2-PW – User’s Guide

3. Click the trackwheel to view the menu. Scroll to and click

Save

Item

.

You will return to the AutoText screen where you can view your
recent changes.

Note

You can also edit AutoText entries from the To: screen with
the main recipient selected. Click to view the menu. Scroll to
and click

Edit AutoText

.

You can also edit AutoText entries from the Backup/Restore
tool in the RIM Inter@ctive Pager 850 Desktop Manager. See
the RIM Inter@ctive Pager 850 Desktop Manager online help
for more information.

To delete an AutoText entry

If you do not wish to keep an AutoText entry (either a default entry
or one that you added), you can delete it.

1. In the AutoText screen, scroll to the entry you would like to

delete. With the entry selected, click the trackwheel to view the
menu. Scroll to and click

Delete Item

.

50 Composing & sending messages – Using AutoText to compose a message

Model R800D-2-PW – User’s Guide

2. A dialog box appears asking if you want to delete the entry.
Scroll to and click

Yes

.

You return to the AutoText screen and you can see that the entry is
no longer included in the list.

To perform an AutoText search

Rather than scrolling through your list of AutoText entries, you can
perform a search to find an entry quickly.

1. In the AutoText screen, type the first letter or first few letters of
the entry you would like to find. For this example, type the
letter ‘t’. (The screen header will display the word

Find:

,

followed by the letter ‘t’.)

2. Click the trackwheel to choose to edit or delete the entry.

Composing & sending messages – Automatic formatting 51

Model R800D-2-PW – User’s Guide

Automatic formatting

The pager’s built-in formatting capabilities extend beyond the
AutoText function to reduce your typing time dramatically.

Auto capitalization

As you compose a message, you do not have to worry about
pressing the SHIFT key to capitalize words — the pager has 2
methods of performing capitalization for you!

• Begin typing; you will see that the first letter you type
capitalizes itself automatically and that every letter
following a period becomes capitalized too. The pager
recognizes the beginning of a new sentence and does the
work for you.

• If you want any subsequent characters to be capitalized,
press and hold the character key until it becomes
capitalized. You must have

Key Rate

set to either

Slow

or

Fast

for this feature to work (i.e.,

Key Rate

must be

enabled). See page 109 for more information on the

Screen/Keyboard

options.

Auto punctuation

You can automatically insert a period at the end of a sentence or
word by pressing the SPACE key twice. You will also notice that the
next letter typed is capitalized.

Email field in Address Entry screen

You can type an email address in the

Email

field of the Address

Entry screen without touching the ALT key!

52 Composing & sending messages – Inserting symbols

Model R800D-2-PW – User’s Guide

Begin typing an email address; instead of pressing ALT+L to access
the ‘@’ sign, simply press the SPACE key. You will see the ‘@’ sign
appear. When you press the SPACE key again, a ‘.’ character
appears.

To insert a blank space into the

Email

field, press BACKSPACE and
then press SPACE again. A blank space appears in the field. The next
time you press the SPACE key, the ‘@’ sign appears.

Number fields in Address Book screens

You can type numbers in the

PIN, Work, Home, Mobile, Pager

, and

Fax

fields of the Address Entry and New Address screens without

pressing the ALT key.

Begin typing a number in one of these fields and instead of
pressing the ALT key to access numeric keys, simply press the
associated character key. For example, to display the number ‘4’,
press the ‘R’ key.

These fields support all numeric characters and the ‘-‘, ‘+’, ‘x’ and ‘.’
characters without pressing the ALT key.

Inserting symbols

Enhance your messages by inserting symbols from the pager’s
symbols library.

Note

You can insert symbols into screens other than To: (such as
the Address Entry, Search Options, and AutoText screens)
by following these steps.

Composing & sending messages – Inserting symbols 53

Model R800D-2-PW – User’s Guide

1. From the To: screen, press ALT+SPACE to view the Select Symbol
screen.

2. Use the trackwheel to scroll to the symbol you would like to
insert into your message, then click to insert the symbol.

3. You return to your message in the To: screen and you can see
that your symbol choice has been inserted. Continue
composing.

Tip

You can also insert international characters into your
messages. Roll the trackwheel as you press and hold a letter
with associated international characters to scroll through the
available characters. Release the letter once you find the one
you want.

4

4.Receiving & reading

messages

In this chapter, learn about your options for received messages,
how to access more of a long message, and how to open file and
Address Book attachments.

When you receive a new message, the pager will display visual
notification on the Home screen and will provide other notification,
depending on how you have set your notification options.

Received message options

Once you have read a new message, click the trackwheel to view
your options. The following menu appears:

Received message menu

You can click

Reply to Message

or you can scroll up or down to

view the following options:

56 Receiving & reading messages – Received message options

Model R800D-2-PW – User’s Guide

Save Message — Save the open message. A copy of the message
will be placed in the Saved Messages screen. See page 67 for more
information on how to save messages.

Reply to Message — Send a reply to the sender of the open
message. By default, this option is selected.

Reply to All – Reply to all recipients of the message.

Forward Message — Forward (send) the open message to another

contact. If an attachment is included with a message, it will be
forwarded with the message.

Reply with Text — Send a reply to the sender of the open message.
The text of the original message appears below your reply. All of
the original message is sent, even if it was truncated on your pager.

Reply to All with Text – Send a reply to all recipients and include
the text of the original message as part of the reply.

Delete Message — Delete the open message.

Next Unread — Close the current message and open the next

unread message.

Previous Message − Close the current message and open the
previous message in the list.

Next Message −− Close the current message and open the next
message in the list.

Receiving & reading messages – Receiving long messages 57

Model R800D-2-PW – User’s Guide

Receiving long messages

Occasionally, the message you receive may be longer than what the
network can transmit. In this case, the maximum amount allowed
is sent to your pager and the remainder is stored in your corporate
email Inbox. You can access the rest of your message by following
this procedure:

1. Open the message. At the end of the message, you will see

More available.

The remaining number of bytes in the

message is also listed.

2. Click to view the menu. Scroll to and click

More

.

3. Once you have selected more you can remain in the message
and the remaining part of the message will appear at the end
when it arrives. You can also return to the Message list and
you will be notified when the pager receives the remaining
part of the message. (For this exercise, return to the Message
list.)

58 Receiving & reading messages – Managing file attachments

Model R800D-2-PW – User’s Guide

4. The message will be marked unread. In the Message list, scroll
to the unread message and open it by pressing the ENTER key.
Press G to resume reading the message where you last left off.

Managing file attachments

If you have received a message on your pager that originally had a
file attached, you can send this message to someone else who can
open the file attachment. The original message (with the attached
file) is forwarded through your corporate email Inbox.

1. Open a received message that has a file attachment. The name
of the attachment and the size of the file will appear at the end
of the message.

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Model R800D-2-PW – User’s Guide

2. Click the trackwheel to view the menu. Scroll to and click

Forward Message

to send the message, including the file

attachment, to someone who can open the file on their desktop.

You return to the Message list where you can view the sent
message’s status.

Opening an Address Book
attachment

You can open attachments which are in the form of Address Book
entries. If you have received a message with an Address Book
attachment, follow this procedure to open the attachment on your
pager:

1. Open a received message and read it. Scroll to the end of the

message; if there is an Address Book attachment for you to
open, you will see the following:

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Model R800D-2-PW – User’s Guide

2. Position the cursor on the attachment and click the trackwheel
to view the menu. Click

Open Attachment.

3. The Address Attachment screen opens and you can view the
information.

4. Click the trackwheel to view the menu and click

Cancel

.

You return to the open message.

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Model R800D-2-PW – User’s Guide

Adding attachments to your
Address Book

You can add the Address Book attachment to your list of contacts.

1. Open an Address Book attachment and view it.

2. Click the trackwheel to view the menu. Scroll to and click

Save

Address

.

The attachment is added to your Address Book.

5

5.Managing messages

Chapters 3 and 4 discuss the features and functions that the pager
provides for sending and receiving messages. Now, find out how
you can organize, customize, and search the messages screens to
access new and stored messages in seconds.

Message status

A number of different icons in the Messages screen represent the
status of each message in the list. The following table contains a
description of each message status icon.

Icon Description

Message is being sent.
Message has been sent out to the network.

Message sent to another RIM Inter@ctive Pager 850
Pager PIN number has been delivered.

Message pending (will be sent later).
Composed message has been saved (not sent yet).

Message returned, message transmission error.
Unread message transmission error.

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Model R800D-2-PW – User’s Guide

Icon Description

New, unread message has been received.

Message has been read.

Priority status of message is high.

Searching messages

Use the powerful search function to locate messages and Address
Book entries in seconds.

Note

Messages in the Search list that are saved have a lock icon
beside them.

You can also search for messages while in the Messages
and Saved Messages screens.

1. In the Home screen, scroll to and click the SEARCH MESSAGES
icon on the functions list.

2. The Search Messages screen appears. Enter the keywords that
you would like to search for.

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3. In the

Search List:

field, you can configure the pager to
search all messages, the saved messages, or the Message list. In
the

Show:

field, you determine how you want the search
results to appear. You can show all messages, only the sent
messages, or only the received messages that match your
search criteria. While in either of these fields, click the
trackwheel to view the menu, then click

Change Option

.

4. The following dialog box appears. Roll the trackwheel to
change options. Click the trackwheel when you have changed
the option’s setting to your preference.

5. Click the trackwheel to view the menu. Scroll to and click

Search Messages

.

Your results are displayed in the Search screen.

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Note When you enter text in the

Subject:

or

Message:

field, the

Search Messages function will search for phrases containing

these characters in the subject line and the body of your
messages.

You can search for a name stored in your Address Book
while in the Search Messages function. With your cursor in
the

Name:

field, click the trackwheel to view the menu. Scroll

to and click

Select Name

. The Address Book screen
appears where you can select the name to search for. Click
the trackwheel to view the menu. Scroll to and click

Use

Address

. You return to the Search Messages screen with

your selected name in the

Name:

field.

Saving and recalling search terms

You can save the terms of your search and recall them the next time
you want to perform a similar search.

1. Outline the terms of your search by setting the options in the
fields of the Search Messages screen.

2. Click the trackwheel to view the screen’s menu. Scroll to and
click

Save Search

. The terms of your search will be saved.

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3. If you make a change to your search terms but want to recall

the last saved terms, click the trackwheel to view the menu.
Scroll to and click

Recall Search

.

The settings will revert to the saved search.

Note

You can only save the criteria of one search at a time.

Saving messages

Save important messages by copying them to a separate list. The

Saved Messages function helps to manage the size of your Message

list.

To store a received or sent message

You may wish to save a received or sent message. By saving
messages, you can access the message in the future.

Note

An icon in front of the message header indicates message
status (i.e., sent, received, etc.). See page 63 for an
explanation of each icon.

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Model R800D-2-PW – User’s Guide

1. In the Messages screen, scroll to a received or sent message
and click to view the menu. Scroll to and click

Open Message

.

2. Click the trackwheel to view the menu. Scroll to and click

Save

Message

.

3. The dialog

Copying to Saved Folder

flashes on the screen.
The message has been copied to your Saved Messages list but
also remains in the Messages list. Return to the Messages
screen by clicking the trackwheel, scrolling to and clicking

Close

.

4. Return to the Home screen by clicking to view the menu,
scrolling to and clicking

Close

.

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5. In the Home screen, scroll to and click the SAVED MESSAGES icon

in the functions list.

6. The Saved Messages screen appears and you can see that the

message has been copied to this folder.

Now that the message has been saved, return to the Messages
screen to delete the message. See page 71 for more information on
deleting messages.

To save a message while composing

You may wish to save a message that you have not finished
composing so that you may complete and send it at a later time.

1. While composing in the To: screen, click the trackwheel to view

the menu. Scroll to and click

Save Message

.

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2. The Messages screen appears. An icon beside the message
indicates that the message is saved but has not been sent. (The
message has been saved in the Messages screen. It has not
been saved in the Saved Messages area.)

3. To resume composing, scroll to the saved message and click to
view the menu. Scroll to and click

Open Message

.

4. The saved message opens and you can resume composing.

5. When you’ve finished composing, click the trackwheel to view
the menu. Choose to save again or to send the message.

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Model R800D-2-PW – User’s Guide

Note

The message you save while composing is saved in your
Messages list, not in the Saved Messages area.

Deleting messages

Although the pager has ample memory for storing messages, you
should delete unnecessary messages in order to manage the list
more efficiently.

Note

If the pager’s memory is full and you receive new messages,
the pager will delete the oldest messages in the Messages
list to accommodate new ones. Saved messages are not
deleted.

To delete an open message

You can delete a message while it is open without returning to the

Messages screen.

1. While the message is open, click the trackwheel to view the

menu. Scroll to and click

Delete Message

.

2. The following dialog box appears, asking if you want to delete

the message. Click

Yes

.

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Model R800D-2-PW – User’s Guide

You return to the Messages screen and you can see that the
message is no longer included in the list.

To delete a message from the Messages list

You can delete a message from the Messages screen without
having to open it. This procedure also applies for deleting messages
from the Saved Messages screen.

1. In the Messages screen, scroll to the message that you want to
delete and click to view the menu. Scroll to and click

Delete

Message

.

2. The following dialog box appears, asking if you want to delete
the message. Click

Yes

.

The message is no longer included in the Message list.

Note

If you request more of a message, you should not delete that
message until you have received all the information. See
page 57 for more information on receiving long messages.

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To delete multiple messages

You can delete more than one message by selecting a date field.

1. In the Messages screen, scroll to a date field.

2. With the date field highlighted, click to view the menu. Scroll

to and click

Delete Prior

.

3. The following dialog box appears. Click

Yes

to delete all
messages sent or received on that date as well as all messages
sent or received prior to that date.

You return to the Messages screen and you can see that the
messages have been removed from the list.

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Model R800D-2-PW – User’s Guide

Resending a message

If, for some reason, your message is not properly sent on the first
attempt, you can resend the message.

1. In the Messages screen, scroll to the message which you want
to resend and click to view the menu. Select

Open Message

by

clicking again.

2. The text of the message will appear. Click to view the menu.
Scroll to and click

Resend Message

.

You return to the Messages screen and your message will be sent
again.

Note

Scroll to the top of the original message to find out why the
message did not send properly. See the RIM Inter@ctive
Pager 850 Desktop Manager online help for explanations of
possible error messages.

6

6.Using the Address Book

The pager contains an Address Book for storing the address
information of each person or company you might want to contact.
The Address Book allows you to keep a customized record of email
addresses, mailing addresses, titles, pager, fax, business, and home
phone numbers, as well as personal information such as any notes
you’d like to associate with a specific contact. You can also include
PIN numbers for contacts with RIM Inter@ctive Pager 850 Pagers.
Add as many different contacts as you like!

Customizing Address Book
options

To customize your Address Book options

In your Address Book options, you can decide how you want to
sort the addresses in your Address Book, whether or not you want
confirmation of deleted addresses, and whether or not you want to
allow duplicate names.

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Model R800D-2-PW – User’s Guide

1. In the Home screen, scroll to and click the ADDRESS BOOK icon on
the functions list.

2. The Address Book screen appears. Click to view the menu.
Scroll to and click

Options

.

3. The Address Book Options screen appears, displaying the
following three options:

Sort By

Select how you want to sort the addresses in
your Address Book.

Confirm

Address

Delete

Select whether or not you want to confirm

the deleting of an Address Book entry each

time. By default, this is set to

Yes

.

Allow

Duplicate

Names

Select whether or not you want to allow
more than one entry for the same name. By
default this field is set to

Yes

.

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Model R800D-2-PW – User’s Guide

4. Scroll to the option you want to change, then click to view the

menu. Scroll to and click

Change Option

.

5. The following dialog box appears. Roll the trackwheel to

change options. Click the trackwheel once you have changed
the option’s setting to your preference.

6. Click the trackwheel to view the menu. Scroll to and click

Save

Options

.

You return to the Address Book screen.

Note

You can also access the Address Book options in the To:
screen when composing a message.

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Model R800D-2-PW – User’s Guide

Adding address entries

You can add entries to the Address Book to suit your needs.

To add an Address Book entry

You can add address entries to your Address Book to create a
contact database.

Note

You can have up to 3 email addresses for the same Address
Book entry. To add more than one email address click to view
the New Address menu, scroll to and click

Add Email

. An
additional field appears in the New Address screen and you
are able to add the second email address. When you
compose a message to the contact with multiple email
addresses and select the email send method, you will be
prompted to select which address to use.

1. In the Home screen, scroll to and click the ADDRESS BOOK icon on
the functions list.

2. The Address Book screen appears. Click to view the menu.
Scroll to and click

New Address

.

3. Type your contact’s information and press ENTER after each
field. You can also type your contact’s full name in the

First:

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Model R800D-2-PW – User’s Guide

or

Last:

field and press the ENTER key. The first name will

appear in the

First:

field and the last name will appear in the

Last:

field.

4. To save your contact information, click to view the menu.

Scroll to and click

Save Address

.

An alphabetical listing of all your contacts’ names appears with
your new contact’s name inserted in order.

Tip

Instead of adding all your contacts manually to your pager,
you can import them from your PC. See the RIM Inter@ctive
Pager 850 Desktop Manager online help for more
information.

Address Book entry fields

The New Address screen has the following entry fields:

First Name: Enter your contact’s first name. This field accepts
alpha-numeric and symbol characters.

Last Name: Enter your contact’s last name. This field accepts
alpha-numeric and symbol characters.

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Model R800D-2-PW – User’s Guide

Email: Enter your contact’s email address. This field supports
alpha-numeric and symbol characters. Pressing the space bar once
invokes the ‘@’ sign; pressing the SPACE key again invokes a ‘.’
(period). If you continue to press the SPACE key, you can continue
to insert periods. To insert a blank space, press the BACKSPACE key
and then the SPACE key again.

PIN: Enter your contact’s PIN number. This number, unique to
each pager, is assigned by the wireless network service and allows
you to send a message to another pager without using an email
address. You do not need the ALT key to enter numbers in this field.

Title: Enter the title of your contact’s position.

Company: Enter the name of the company for which your contact

works.

Work: Enter your contact’s business phone number. This field
supports numeric characters and the ‘–‘, ‘+’, ‘x’ and ‘.’ characters
without having to hold down the ALT key. You can also access the
symbols library to use parentheses.

Home: Enter your contact’s home phone number. This field
supports numeric characters and the ‘–‘, ‘+’, ‘x’ and ‘.’ characters
without having to hold down the ALT key. You can also access the
symbols library to use parentheses.

Mobile: Enter your contact’s mobile phone number. This field
supports numeric characters and the ‘–‘, ‘+’, ‘x’ and ‘.’ characters
without having to hold down the ALT key. You can also access the
symbols library to use parentheses.

Pager: Enter your contact’s pager number. This field supports
numeric characters and the ‘–‘, ‘+’, ‘x’ and ‘.’ characters without

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Model R800D-2-PW – User’s Guide

having to hold down the ALT key. You can also access the symbols
library to use parentheses.

Fax: Enter your contact’s fax number. This field supports numeric
characters and the ‘–‘, ‘+’, ‘x’ and ‘.’ characters without having to
hold down the ALT key. You can also access the symbols library to
use parentheses.

Address: Enter your contact’s street address. There are 2 fields for
long addresses.

City: Enter your contact’s city.

State/Prov: Enter your contact’s state or province.

ZIP/Postal Code: Enter your contact’s zip code or postal code.

Country: Enter your contact’s country.

Notes: Enter any reference notes you would like to keep about

your contacts. This field supports alpha-numeric and symbol
characters. Press the ENTER key for a new line.

Searching address entries

The pager’s powerful search tool enables you to go directly to a
specific contact so you do not have to scroll through a lengthy
address list.

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Model R800D-2-PW – User’s Guide

1. Type the first letter or letters of the name of the contact you
want to find. The letter or letters you type appear in the screen
header, preceded by the word

Find:

2. To return to your complete list of contacts, click to view the
menu. Scroll to and click

View All

.

Note

The example above illustrates that the pager searches
the First, Last, and Company names of contacts to find
the first instance of a match. The more letters you type
for your search, the fewer matches there will be.

Viewing address entries

You can view the information for a specific contact in the form of
an on-screen business card.

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Model R800D-2-PW – User’s Guide

1. In the Address Book screen, highlight the name of the contact

whose information you want to view. Click to view the menu.
Scroll to and click

View Address

.

2. A virtual business card appears listing all the information

you’ve entered for this contact.

Tip

Press the first letter of the field name. The cursor will move to
that field. For example, if you press ‘F’ in this screen, you
move to the

Fax

field.

Editing address entries

You can edit the information in any of the fields of an address
entry. Some Address Book fields are limited to numeric characters
and only a few alpha characters.

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Model R800D-2-PW – User’s Guide

1. From the Address Book screen, select the Address Book entry
you want to edit and click to view the menu. Scroll to and click

Edit Address

.

2. The Edit Address screen appears. Use the trackwheel to move
from field to field. Press the ALT key as you roll to scroll
horizontally through the text to make your edits.

3. When you have made all the changes to the address entry
fields, click to view the menu. Select

Save Address

by

clicking again.

Note

Click the trackwheel to view the Address Entry menu. From
this menu you can clear fields and add Email fields. Simply
scroll to choose the field and click to clear or add. You will
see the field(s) affected in the Address Entry screen.

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Model R800D-2-PW – User’s Guide

Deleting address entries

You can delete old addresses from your Address Book to save
memory space.

1. In the Address Book screen, scroll to the contact you want to

delete.

2. Click to view the menu, then scroll to and click

Delete

Address

.

3. The following dialog box appears asking if you want to delete

the address. Select

Yes

by clicking the trackwheel.

You return to the Address Book screen and the entry is no longer in
your contact list.

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Model R800D-2-PW – User’s Guide

Note

You can also delete Address Book entries from the Edit

Address and View Address screens.