RIKA: An Overview 3
Safety Precautions 4
Labels 6
Main Control Board/Specifications 7
Parts Illustration 8
Automatic Safety Functions 12
Installation Instructions 13
Mobile Home Installation 16
A New Heating Philosophy 17
PELLETS / GENERAL
What Are Pellets? 18
Storing Pellets 19
OPERATING INSTRUCTIONS / FEATURES
Basic Operation 20
Starting / Programming Control 21
MAINTENANCE AND CLEANING
Maintenance and Cleaning 24
Trouble Shooting 27
MISCELLANEOUS
Control Flowchart 29
Key Word Abbreviations 30
User Notes 31
WARRANTY
Warranty 32
Warranty Registration Card
33
SAFETY NOTICE
IF THIS WOOD PELLET STOVE
IS NOT PROPERLY INSTALLED,
A HOUSE FIRE MAY RESULT.
FOR YOUR SAFETY, FOL
STALLATION DIRECTIONS.
IN
CONTACT LOCAL BUILDING OR FIRE
OFFICIALS ABOUT RESTRICTIONS AND
INSTALLATION INSPECTION
REQUIREMENTS IN YOUR AREA.
PLEASE READ THIS ENTIRE MANUAL
BEFORE INSTALLATION AND USE OF
THIS WOOD PELLET FUEL-BURNING
ROOM HEATER. FAILURE TO FOLLOW
THESE INSTRUCTIONS COULD RESULT
IN PROPERTY DAMAGE, BODILY
INJURY OR EVEN DEATH.
SAVE THESE INSTRUCTIONS FOR
FUTURE REFERENCE
WARNING
THIS STOVE IS NOT INTENDED FOR
USE IN COMMERCIAL
APPLICATIONS.
THIS STOVE SHOULD BE INSTALLED
BY AN AUTHORIZED SERVICE
TECHNICIAN.
LOW THE
For updates and additional instructions, go to www.luckydistributing.com/Heat/documents/
Congratulations on your purchase of a
quality wood pellet stove made by RIKA.
You are now a member of a group of more
than 100,000 RIKA owners. If you were not
familiar with RIKA before your purchase,
please allow us to introduce ourselves.
RIKA was founded more than 50 years ago
in Micheldorf, Austria by Karl Riener and his
family. From a small company, specializing
in hand made wrought iron products, grew
a large, well known company recognized
today as RIKA Metallwarengesellschaft.
We appreciate quality and feel that our
company manufactures some of the finest
pellet and wood burning stoves available in
today’s marketplace.
Unique designs and emphasis on quality, performance and superior workmanship have
made us a leading stove manufacturer in Europe. State of the art processes, such as;
robotic welding, laser cutting and complete micro-processor control systems, allow us to
produce a final product that we feel is unequalled.
In addition to pellet stoves, we are also known for our high quality wood-burning stoves,
wood-burning cook stoves, freestanding fireplaces, and water heater units. RIKA also
produces a large variety of other
metal products for international
corporations.
In 1988, RIKA began to introduce its
products into the United States
under the trade name Austroflamm.
Rapid growth in the U.S. is directly
attributed to the quality and unique
design of the RIKA line of pellet
stoves. Attention to detail has given
us the nickname in the United
States as the “Mercedes of the
Pellet Stove Industry”.
The word “stove”, as used in this manual,
means the Integra Freestanding wood pellet
stove.
READ THESE SAFETY PRECAUTIONS
BEFORE INSTALLING OR USING STOVE.
The RIKA INTEGRA freestanding wood pellet
stove must be properly installed in order to
prevent the possibility of a house fire. For
your own safety, you must adhere strictly to
the installation instructions. Contact your
local building officials to obtain a permit and
information on any installation restrictions and
inspection requirement in your area. Failure to
follow these instructions could result in
property damage, bodily injury or even death.
The manufacturer recommends that a
computer-grade surge suppressor be used
with this stove.
The stove’s exhaust system works with negative
combustion chamber pressure and a slightly
positive chimney pressure. It’s crucial that the air
intake and exhaust system are air tight and
installed correctly.
WARNING
BURN WOOD PELLET FUEL ONLY! NEVER
BURN ANY OTHER FUEL SUCH AS PAPER,
SOLID WOOD OR CHARCOAL!
DISPOSAL OF ASHES
Ashes removed from the stove may be hot.
Ash must be placed in a metal container with a
tight fitting lid. The closed container of ashes
should be placed on a noncombustible floor or
on the ground, well away from all combustible
materials, pending final disposal. If the ashes
are disposed of by burial in soil or otherwise
locally dispersed, they should be retained in
the closed container until all cinders have
been thoroughly cooled.
Do not use gasoline, gasoline-type lantern
fuel, kerosene, charcoal lighter fluid or similar
liquids to start or “freshen up” a fire in this
stove. Keep these flammable liquids well
away from this stove when it is in use.
Do not make any alterations to the stove design.
Only use factory authorized parts when
performing service or making repairs. Design
alterations or use of non-factory authorized parts
could cause damage to your stove, and could
result in a fire. Any service or repairs should be
performed only by an authorized service
technician.
Build-up of dust, soot, or creosote in the chimney
connector and in the exhaust vent can cause a
house fire. Although build-up will be minimal with
correct operation, it is advisable to inspect the
chimney connector and exhaust vent on a regular
basis, and clean if necessary, at least once per
heating season.
When operated properly, the stove cannot be over
heated. However, continuous operation at
maximum burn may shorten the life of the
electrical components and is not recommended.
NOTE: Disconnect power before performing
any maintenance or cleaning on your stove.
THIS STOVE IS DESIGNED
SPECIFICALLY FOR USE WITH
PELLETIZED FUELS ONLY!
HOT WHILE IN OPERATION!
KEEP CHILDREN, CLOTHING AND
FURNITURE AWAY FROM STOVE.
CONTACT WITH STOVE MAY
CAUSE SKIN BURNS.
DO NOT COOK FOOD, HOT
BEVERAGES, OR PLACE ANYTHING
ON TOP OF STOVE.
DO NOT USE CHEMICALS OR
FLUIDS TO START THE FIRE.
DO NOT BURN GARBAGE OR
FLAMMABLE FLUIDES SUCH AS
GASOLINE, NAPHTHA OR ENGINE
OIL.
SOOT AND FLY-ASH FORMATION
AND NEED FOR REMOVAL
During normal use, fly-ash will
collect in the ventilation and restrict
the flow of the flue gasses.
Incomplete combustion, which
occurs during startup, shutdown, or
incorrect operation of the stove will
lead to some soot formation which
will collect in the ventilation system.
The ventilation system should be
inspected at least once every year to
determine if cleaning is necessary.
The pellets burned in the stove are
fed by an auger. This auger is
driven by a high-torque motor. The
auger is capable of causing serious
injury to fingers. Keep pellets in the
hopper at all times.
The auger may start at any time
when the stove is running! Keep
hands and fingers away from auger
at all times as contact with auger
may cause personal injury.
DO NOT ABUSE THE DOOR GLASS. USE
CARE NOT TO STRIKE THE GLASS WITH
OTHER OBJECTS. DO NOT ALLOW THE
DOOR TO SLAM SHUT.
DO NOT OPERATE YOUR STOVE WITH
BROKEN OR DAMAGED DOOR GLASS,
OR WITH THE DOOR OPEN!!
IN ORDER TO KEEP PROPER DISTANCE
FROM THE FLAME TO THE DOOR
GLASS, DO NOT ALLOW THE STOVE TO
OPERATE IN ANY MANNER THAT
WOULD CAUSE COMBUSTION TO
OCCUR OUTSIDE OF THE DESIGNATED
BURN POT.
LL GASKETS AND SEALS SHOULD BE
KEPT IN GOOD CONDITION.
OPERATING YOUR STOVE WITH THE
DOOR OPEN CAN CAUSE IT TO NOT
OPERATE EFFICIENTLY, CAN CAUSE
SMOKE DETECTORS TO ACTIVATE, CAN
LLOW SMOKE TO ENTER INTO THE
LIVING AREAS OF YOUR HOME, CAN
CAUSE BREATHING PROBLEMS, AND
CAN LEAD TO A HOUSE FIRE.
SAFETY TESTING
The RIKA Integra Pellet Stove has been
independently tested and listed with OMNITest Laboratories, Inc. in Beaverton, Or., an
accredited testing laboratory, in accordance
with the specifications and procedures
outlined in ASTM E1509 “Standard
Specifications for Room Heaters, Pellet FuelBurning Type”, ULC/ORD C1482, and ULC
S627. (The safety listing label is on the back
of the stove.)
This stove has been tested and listed for
residential installation according to standards
in place at the time of testing.
13 Hopper Lid
14 Cast Top
15 Hopper Cover
16 Air Sensor
17 Top Grill
18 Ash Pan
19 Burn Pot
21 Lower Cast Wall
22 Lower Cast Wall Gasket
23 Upper Cast Wall
24 High Limit Switch
25 Adjustable Door Latch
27 Main Circuit Board
28 Tele Control (Europe only)
21
22
Figure 6
29 Power Cord
30 Flue Adapter
31 Connecting Band
32 Low Limit Switch
33 Low Limit Gasket
34 Combustion Motor
Housing
35 Combustion Motor
36 Convection Fan
37 Upper Door Hinge
38 Lower Door Hinge
39 Igniter Element
40 Igniter Bracket
In the case of a power failure, the stove returns to
the same operating mode it was in at the moment
the power failed.
• ON-Mode (Manual mode)
If the stove was turned on in manual mode, the
stove will turn itself back on when power
resumes. The control display will read ST-21
(Start Phase) and then will display ON at the
conclusion of the 21-minute startup cycle.
• TM-Mode (Automatic mode)
If the stove was in the TM mode (controlled by
your preset start and stop time schedule), the
stove will resume the preset schedule when
power resumes. If power resumes at a time
when the stove is schedule to be off, the stove
will remain off.
• SB-Mode (Standby mode)
If the stove was off but set in the standby
mode, the control switches back into SB-Mode
approximately 2-seconds after the power
resumes. In this setting, the stove will not turn
itself back on.
NOTE: During a power failure, smoke can escape
from the stove. This is normal in a power outage.
If this occurs, open windows and doors to alleviate
the smoke.
OVERHEATING
If the stove overheats, an excess temperature
safety switch (Hi-Limit) will shut-off the pellet feed
and force the stove to shut down.
ATTENTION: If overheating has occurred,
maintenance/cleaning and inspection must be
performed by an authorized service technician
prior to subsequent use.
LOW OPEATING TEMPERATURE
If the stove cools down below a minimum
allowable temperature, the stove will go into
automatic shut down mode. This may be caused
by low pellet feed or an empty hopper.
AUGER MOTOR SHUT-OFF
When the hopper lid is open, the auger motor will
stop feeding pellets. This safety feature is
installed to protect you from potential injury should
you stick your finger or any foreign object into the
auger shaft.
The auger will only operate when the hopper
lid is closed.
This stove should be installed by an authorized
service technician.
DO NOT CONNECT TO ANY AIR
DISTRIBUTION DUCT OR SYSTEM!
Before installing, contact your local building or fire
officials about restrictions and installation
inspection requirements in your area.
Manufacturer and distributor have no control over
the installation of the stove and assume no
responsibility for any special, incidental or
consequential damages caused by improper
installation.
The following installation guidelines must be
followed to ensure conformity with both the safety
of this stove and with local building codes.
FLOOR PROTECTION
The stove must be installed on a non-combustible
surface. A single-layer 3/8“ non-combustible floor
area, or equivalent is required.
Keep brush, plants, and shrubs at least 36” away
from the vent termination.
The total length of horizontal vent must not exceed
five feet. The “PL” vent exhaust system must be
installed and sealed with three screws per joint.
The chimney manufacturer’s installation
procedures must be followed. In addition, pipe
connections, joints, and all pipe seams within the
home should be sealed with high-temperature
silicone sealer, and (RTV) aluminum tape.
ELECTRICAL CONNECTION
The stove is supplied with a 7’ to 8’ power cord.
This cord must be connected to a properly
polarized, normal 110v, 60Hz grounded electrical
outlet. The average power consumption is
approximately 100 watts under normal operation.
During the ignition process (duration of 12
minutes), power consumption is approximately
300 watts. The power cord must be run so that
any contact with hot or sharp-edged external
surfaces is avoided.
EXHAUST SYSTEM DESIGN GUIDELINES
The stove must be connected to an approved
three or four inch pellet vent chimney. See
Installation Instructions for more information.
DO NOT INSTALL A FLUE DAMPER IN THE
EXHAUST VENTING OF THIS STOVE!
DO NOT CONNECT THIS STOVETO A
CHIMNEY FLUE SERVING ANOTHER
APPLIANCE!
The exit terminal must be located no less than 48
inches from any opening through which
combustion products could enter the building (i.e.
windows and doors), no less than 24 inches from
an adjacent building, and no less than seven feet
above grade, when located adjacent to public
walkways. It must be arranged so that exiting flue
gasses will not be a hazard to people, overheat
combustible structures, or enter into any building.
COMBUSTION AIR
The combustion process requires oxygen. As a
rule, the combustion air is taken from the living
area in the home. The air taken from the living
area must be re-introduced. Tight fitting windows
and doors could result in insufficient air flow into
the house for proper combustion. This situation
becomes more problematic due to additional
ventilation in the house such as kitchen or
bathroom exhaust fans. An additional outside air
source may be necessary for adequate air and
optimum combustion.
VENT CLEARANCES
Install all vent at clearances specified by the vent
manufacturer.
CANADIAN INSTALLATION
Where passage through a wall, or partition of
combustible construction is desired, the install
shall conform to CAN/CSA-B365.
Clearances may only be reduced by means of
approved regulatory autho
and burn quality cannot be achieved if
these guidelines are not followed.
Failure to follow these guidelines will
void your warranty.
Caution: All chimney connectors must
be kept clean and in good condition.
Caution: Do not use make-shift
methods or compromises in the
installation.
• Only use ventilation components
designed and approved for use with
a pellet stove.
lthough not recommended,
•
straight out horizontal venting is
acceptable, however if a vertical
termination is employed, minimum
vertical rise (to termination point)
must be no less than the total height
of the stove.
• Each 90° angle or T-connector adds
an effect of five additional feet of
pipe length. Each 45° angle adds
an effect of three additional feet of
pipe length.
• 4” venting is required in all
installations at or above elevations
of 2500 feet.
• 4” venting is required in all
installations where the total length of
venting is equal to or greater than
20 feet including the effective length
of any angles.
The maximum length of any venting
configuration should not exceed 30
feet total, including the effective
lengths of any angles.
• No portion of the ventilation system
shall pass through an attic or roof
space, closet or similar concealed
space, or a floor or ceiling.
• Follow all manufacturers’ ventilation
installation instructions.
In addition to standard installation instructions,
the following requirements are mandatory for
installation in a mobile home:
1. The unit must be permanently bolted to the
floor.
2. The unit must have a permanent outside
air source.
3. The unit must be permanently electrically
grounded to the steel chassis of the home.
4.Use silicone to create an effective vapor
barrier at the location where the chimney or
other component penetrates to the exterior
of the structure.
For use in mobile or manufactured homes,
the stove must be installed in accordance
with the Manufactured Home and Safety
Standard (HUD), CFR32 80, Part 24.
WARNING:
DO NOT INSTALL IN SLEEPING ROOMS.
COMBUSTION AIR MUST COME FROM THE OUTSIDE
OF THE MOBILE HOME.
CAUTION:
THE STRUCTURAL INTEGRITY OF THE
MANUFACTURED HOME FLOOR, WALL AND
CEILING / ROOF MUST BE MAINTAINED.
THIS STOVE IS TO BE CONNECTED TO A FACTORYBUILT-CHIMNEY CONFORMING TO CAN/ULC-S629,
STANDARD FOR FACTORY-BUILT CHIMNEYS.
COMPLETELY REMOVE EXTERIOR PORTIONS OF
CHIMNEY PRIOR TO MOVING THE MOBILE HOME.
Design guidelines for outside air
connection
1.
connection to the outside is REQUIRED
for mobile home installations.
2. Only metal pipe with a minimum two inch
diameter is approved for use as an outside
air connection (straight or flexible). PVC
pipe or aluminum pipe is NOT approved
and should never be used.
3. The air inlet must be terminated with a
vertical 90 degree bend (down) or with a
wind hood.
90 degree bend termination
Bolt
Hearth Pad
Floor
Steel Chassis
Ground Wire
4. Blockage, excessive length, or bends in
the air intake will starve the unit of
combustion air.
A 90 degree bend is equivalent in restriction to
approximately 30 inches of straight pipe
In today’s world, anyone manufacturing and
marketing heating appliances has more than just
the responsibility of producing a quality, safe
product. It is essential that wood heating
appliances apply technology which is
environmentally friendly and, at the same time,
extremely efficient.
RIKA is 100% committed to this obligation, and
continues to do research and development in pellet
stove combustion technology. This gives you, the
consumer, assurance that you are buying the most
advanced product in the marketplace.
WHY HEAT WITH PELLETS?
Chemically speaking, burning wood is the same
process as wood rotting by itself. Rotting wood, as
well as burning wood, releases CO
that trees need
2
to grow and, therefore, burning wood has no impact
on the CO
cycle. Heating with pellets means that
2
the burning process is very carefully controlled, and
wood is added to the combustion process only in
precise quantities. This results in the optimized and
environmentally friendly incineration of wood.
In the past, waste wood products were simply
discarded into local landfills to rot. Heating with
pellets is an economical and a distinctly
advantageous alternative to dumping. It is a natural
and intelligent method of recycling. Heating with
your RIKA pellet stove is designed to be easy and
user-friendly. Because of its exceptionally large
hopper, low pellet consumption, and very simple
control panel, your RIKA pellet stove is, indeed,
easy and convenient to operate.
The RIKA INTEGRA is a pellet stove
designed to burn wood pellets. Pellets
are made of waste material from saw
mills, woodworking operations, as well as
dead wood from forestry operations. The
wood pellet industry is organized through
the association of the Pellet Fuel
Institute, and it is recommended that only
PREMIUM wood pellets, manufactured
to the standard set by the P.F.I. be used
with this pellet stove. All pellets made to
these standards are labeled with an
official P.F.I. registration number on the
bag. This guarantees the consumer that
the fuel is certified as to moisture and
ash content.
The P.F.I. allows two grades: Standard
and Premium quality pellets. The
important difference in these pellet
grades is their ash content.
Premium quality: 1% or less ash
content
Standard quality: Up to 3% ash content
A higher ash content in the fuel
means more combustion residue
which means more frequent cleaning
intervals. (see the Routine
Maintenance & Cleaning section).
ASH
It is highly recommended that you use
the lowest ash-content fuel available.
Using fuel with 3% ash content may
require that the stove be cleaned as
often as every one to two days. Fuel
with 1% ash content may only require
cleaning once every one to two weeks.
The ash produced while your stove is
operating, since it is a completely natural
product, makes an excellent fertilizer for
all of your garden plants. However, it
should be aged and mixed with water
before use.
Please note that use of improper fuels
will void your warranty and may cause
damage or seriously impact the
performance of your stove.
The current P.F.I. standards for
residential pellet fuels are as follows:
Standard
Quality
Heating Value 8,200 BTU/lb.
(minimum)
Bulk Density 40lb/ft3
(minimum)
Moisture
Content
Ash Content 3%
Size ¼” to 5/16”
Fines 0.5%
8%
(maximum)
(maximum)
diameter
1-1/2” long
(maximum)
maximum
through a
1/8” screen
Premium
Quality
8,200 BTU/lb.
(minimum)
40lb/ft3
(minimum)
8%
(maximum)
1%
(maximum)
¼” to 5/16”
diameter
1-1/2” long
(maximum)
0.5%
maximum
through a
1/8” screen
Caution: Burning dirty or wet pellets, or
pellets containing salt, can contaminate
the environment, adversely affect the
function of your pellet stove, and will void
your warranty.
Caution: Embers may be embedded
and hidden in the ash. Store in
metal containers only!
To guarantee that your pellets will burn
without any problems, they should be
stored in a dry and clean environment.
CAUTION: DO NOT STORE YOUR
PELLETS WITHIN THE INSTALLATION
CLEARANCES OR WITHIN THE
SPACE REQUIRED FOR FILLING THE
HOPPER OR REMOVING THE ASH.
If you have any further questions
regarding fuel for use in your RIKA pellet
stove, please contact your dealer or the
P.F.I.
Pellet Fuel Institute
1901 North Moore Street #600
Arlington, VA 22209
(703) 522-6778
CLINKERING
“Clinkering” is a normal process that
takes place in the burn pot. A clinker is a
solid substance that accumulates due to
heat and silica working together and
forming deposits during combustion.
Silica is actually sand and is present in
all pellet fuels alongwith a variety of
other impurities. When clinkering takes
place, these hard substances tend to
accumulate and can adversely impact
the performance of your stove as it cuts
off the air supply to the combustion
process. The burn pot should be
checked periodically for clinkers, and all
hard substances should be removed to
allow proper air flow through the bottom
of the burn pot. It should be noted that
even P.F.I. approved pellet fuels will
cause some clinkering.
For more information about how often to
clean your stove, see the Routine
Maintenance & Cleaning section of this
manual.
There is no warranty for damage or
poor performance caused by the use
of inferior or improper grades of pellet
fuels. The stove manufacturer is not
responsible for the performance of
the stove due to the use of non P.F.I.
approved pellet fuels.
DO NOT start your stove until the venting
installation is complete
NOTE: Your pellet stove is exclusively for burning
pellets made from wood of a controlled quality.
Non-pelletized solid fuels (straw, corn, chopped
matter, etc.) should not be used. Failure to adhere
to these guidelines will void your warranty.
NOTE: When operated correctly, your pellet stove
will not overheat. Improper operation can shorten
the life expectancy of the stove and its components.
ATTENTION: Your stove’s automatic ignition
system will not work properly if either the hopper lid
or combustion door are open.
CONTROL UNIT PROGRAMMING AND
FUNCTION
Your pellet stove is equipped with a modern
programmable control board and control software.
The owner can set all equipment functions via the
control keypad which is found on the right hand side
of the unit. The control board and software should
only be altered by trained specialists. Improper or
unauthorized changes to your stove, unless outlined
in your owner’s manual or this operating guide, will
void your warranty.
Possible Operating Modes
Pressing ENTER on the control panel enables the
user to change between each of the three different
operating modes.
• Manual Mode - press the power button to
turn the unit on and off.
• Automatic or Timed Mode (TM) - runs
according to a schedule that you determine.
• Standby Mode (SB) - waiting for you to
change to one of the other two modes by
pressing the “Enter” button on the key-pad.
No function, other than programming, can
occur in this mode.
Control Keypad
All settings and functions can be regulated via this
unit.
Menu
Minus
Power
Digital Display
Enter
Plus
DISPLAY BOX
Displays the operating modes in illuminated letters
and numbers.
MENU
Used for navigation in and to the different menu and
sub-menu levels.
ENTER
Used for navigation through the main menus (SB,
ON, TM) and for confirming user entries.
MINUS & PLUS
Used for lowering or increasing heat output levels
and for changing program values.
POWER
Used for turning the unit on and off.
TURNING YOUR STOVE ON AND OFF
To operate your stove manually, place it into
manual mode (see the “POSSIBLE OPERATING
MODES” section).
Once in manual mode, the stove is turned on and off
by pressing the power button. Heat output is
controlled by pressing the “+” and “–“ buttons.
Your RIKA pellet stove is equipped with an electronic igni tion start-up system. Starter fluids or gels are not necessary and
should never be used. Simply push the power button and the unit will ignite within a 12-minute period of time. Total start-up
When the hopper is filled for the first time or if it
is allowed to run empty, it can take up to two full
start-up cycles for pellets to feed sufficiently
into the burn pot.
Under these circumstances the stove may shutdown and display ER0, ERR or ERR/CL at the
end of the start-up cycle. Re-start the stove
and the feed rate should return to normal.
Initial Startup
Verify that there are pellets in the hopper, that the
burn pot is empty and seated properly, and that the
unit is plugged into a 110v grounded outlet.
Press the “ON/OFF” button. If the stove has
SB
never been turned on before, the display
should read “SB”.
NOTE: Your stove can be programmed
while in any of the three modes. If it does
not display “SB” in the display at this point,
simply continue on to the next step.
NOTE: Your stove may turn on at this point.
You may now program your unit for your individual
needs. You can set up to two start-up / shut-down
cycles for each day of the week.
NOTE: When in programming mode, if no change
is needed on a particular setting simply press enter
to advance to the next setting.
Press the “MENU” button. The display
MO
should read “MO” for Monday.
Press the “ENTER” button. The display
S1
should read “S1” for the first heating period
6
on Monday, the number represents the start
time. Change the time by pressing the “+” or
“–“ keys. Confirm by pressing “ENTER”.
NOTE: Start and end times are in military format
(displays as 0 for midnight through 23 for 11pm).
The display should now read “E1” for the
E1
ending time of the first heating period on
8
Monday. Change the time by pressing the
“+”
r “–“ k
. Confirm by pr
The display should now read “S2” for the
S2
second heating period on Monday. Change
16
the time by pressing the “+” or “–“keys.
Confirm by pressing “ENTER”.
The display should now read “E2” for the end
E2
time of the second heating period on
20
Monday. Change the time by pressing the
“+” or “–“ keys. Confirm by pressing
“ENTER”.
The display should now read “MO”.
MO
Press “MENU”. The display should now read
TU
“TU” for Tuesday.
Repeat the prior steps to set the start and
end times for each day of the week. “WE”
Wednesday, “TH” Thursday, “FR” Friday,
“SA” Saturday, “SU” Sunday.
PS
75
fter entering the “E2” value for Sunday,
press “MENU” and the display should read
“PS”.
“PS” represents the percentage of heat
output that you want your stove to operate
at when it is scheduled to be on (0% to
100%). 0% maintains flame with minimal
heat, 100% produces maximum heat output.
Change the output setting by pressing the
“+” or “–“ keys. Confirm by pressing
“ENTER”.
The display should now read “PE” for Power
PE
OFF
End. This represents the output level
between the pre-programmed heating cycles
that you just defined. In other words, what
power level should the stove operate at
between the end time of one cycle, and the
start time of the next cycle.
Use the “+” or “–“ keys to choose any level
between 0% and 100%, or you can choose
for your unit to turn off between cycles.
Confirm your setting by pressing “ENTER”.
fter pressing enter on the “PE” output
setting, the display should read “CF” which
represents the convection fan speed
increase over normal. With this setting, the
user has the option to increase the pre-set
output of the convection fan. (
only available in software v1.33 and higher)
note: this function
The range is 100 to 150, where 100 (100%)
stands for the software controlled normal
convection fan operation based upon
selected heat output level.
The convection fan can be increased up to
150% of normal operation and will maintain
at that setting until changed again by the
user.
The display should now read “FU” after
pressing enter on the “CF” convection fan
speed setting; the number represents the
current “fuel use” setting. (
available in software v1.33 and higher)
note: this function only
The user has the option to select a second
configuration profile to facilitate the use of
lower grade fuel, or for installations where
additional combustion fan speed is needed.
Available values are 1 (default) or 2.
fter pressing enter on the “FU” fuel use
setting, the display should read “CL”. The
number represents how often in minutes the
cleaning cycle should activate. Change by
pressing the “+” or “–“ keys. Press “ENTER”
to confirm.
The factory setting is every 60 minutes under
the FU1 setting, and every 45 minutes under
the FU2 setting. The schedule can be set to
run anywhere from 0, which is never
recommended)
, or any frequency between every
5 and 300 minutes.
The frequency of how often the cleaning
cycle should run will vary depending upon
pellet quality, heat output settings, availability
of outside air, and the natural ventilation of
your home.
(not
VU
The display should now read “VU” after
1.35
pressing enter on the “CL” cleaning cycle
setting; the number represents the current
version of the control software on your
stove.
The software version of your stove will vary
depending upon date of manufacture.
H
Press “ENTER” again and the display
13
should read “H” for the current hour in
military format. Set the current hour by
pressing the “+” or “–“ keys. Press
“ENTER” to confirm.
M
The display should now read “M” for the
47
current time in minutes. Change by
pressing the “+” or “–“ keys. Press
“ENTER” to confirm.
The display should now read “D” for the
D
current day. 1=Monday, 2=Tuesday, etc.
3
Change by pressing the “+” or “–“ keys.
Press “ENTER” to confirm.
Press “MENU” to exit programming mode.
t the completion of the above steps, your stove
will be programmed to run according to the
schedule and settings you established.
You can change your programmed settings at any
time by repeating the steps outlined in this
manual.
NOTE:
lthough you may have programmed an
operating schedule for your stove, that schedule
will not be activated until your stove is put into the
Timed or Automatic Mode (TM) as described on
page 20.
NOTE: It is not mandatory that you program a
schedule for your stove. The option exists for your
convenience.
If you choose not to establish an operating
schedule, your stove can be operated manually.
In manual mode you turn it on/off by pressing the
power button, and increase/decrease heat output
by pressing the “+” or “–“ buttons on the control
keypad.
If you intend to operate your stove manually, set it to
the manual mode by pressing the ENTER button
until the display no longer reads either “SB” or “TM”.
During start-up, the stove will read “ST” on the first
display line, and “21” on the second display line.
“ST” stands for start-up and “21” is the remaining
start-up time in minutes (the time display will
decrease as the start-up progresses).
During the start-up cycle, only the auger and
combustion fan operate with the combustion fan
gradually increasing in speed. The convection fan
will turn on at the end of the start-up cycle.
NOTE:
the start-up mode, cleaning cycle, in normal
operation, or while operating under the timed mode,
you can increase or decrease the heat output level
at any time by pressing the “+” or “–“ keys.
If the stove needs to be turned off at any time, push
the ON/OFF button and the stove will immediately
begin the shut-down process. Complete shut-down
takes a total of eight minutes. The stove may
remain hot for several hours after turning off.
If the stove is running in timed mode when the
power button is pushed, the schedule will resume at
the next programmed interval.
Caution: Turn off your stove and allow to cool. Once your stove has properly shut down and cooled,
unplug it before performing any cleaning or service.
Caution: Use only a certified ash vacuum to clean your stove. Using a regular home or shop vacuum
can result in a fire.
Caution: People with breathing problems should be careful to not inhale ash or dust during the stove
cleaning process. If you suffer from any form of lung disease or have difficulty breathing, use of a dust
mask is recommended.
Caution: Even after allowing your stove to cool, hot embers may still be present in the firebox. Use
caution when you open the door and during the cleaning process. Use care in order to prevent any
remaining embers from igniting clothing or objects close to your stove.
To maintain proper operation of your pellet stove, it is important to regularly clean the unit. Failure to
regularly clean your stove could lead to decreased performance, increased fuel consumption, and an
increased chance of component failure. Component failure caused by lack of proper cleaning is not
covered under warranty.
Listed below are recommended cleaning intervals and procedures for cleaning the user serviceable
areas of your pellet stove:
Component Interval
• Heat Exchanger Baffle Tubes once daily and every time fuel is added
(see page 26 for instructions)
• Burn Pot as needed
• Ash Pan as needed
• Heat Exchanger area monthly or when exchanger rods no longer
(in combustion chamber behind back cast walls)
recess below the top panel
NOTE: The above cleaning intervals are minimum recommendations. More frequent cleaning may be
required depending upon factors such as fuel quality and amounts of fuel used, chimney length and
complexity, and replacement air conditions in the home.
Tools Required
• Small soft bristled brush
• 6mm hex key wrench that came with your stove
• Ash vacuum (see caution above)
• Flat-tip screwdriver
• Drop cloth or other cover to protect floor
• Flashlight (optional depending upon lighting conditions)
• Rubber gloves (optional)
• Dust mask (optional – see caution above)
Door, Burn Pot and Ash Pan
• Unplug your stove after properly shutting it down and allowing it time to cool.
• Spread a drop cloth or other suitable cover on the floor in front of and around the stove to
protect ash and debris from staining floors.
• Open the door and vacuum out as much debris from the burn pot as possible.
• Clean the door glass by wiping it with a dry paper towel or a dry, wadded up piece of
newspaper.
NOTE: Do not use abrasive cleaners to clean the glass. If a glass cleaner is needed, see your
stove dealer for a cleaner that is specifically designed for use with wood stoves.
• Clean out any re maining debris from the burn pot by lifting it out, tipping it upside down, and
tapping it on the ash pan. If needed, use your flat-tip screwdriver to scrape away and loosen
any remaining debris. Continue this process until all remaining ash debris is removed and all
of the air holes in the burn pot are clear.
• Vacuum out the ash pan.
• Remove the ash pan and set it aside with the burn pot.
• Vacuum the area underneath where the burn pot sits.
• Using your brush and vacuum, clean the cast iron and gasket areas around the inside
perimeter of the door.
Cast Iron Wall Plates
The back wall of the combustion area is made up of two cast iron plates that protect the heat
exchanger system from direct flame. If the area behind the cast iron plates is not periodically
cleaned, a complete blockage of the air paths can result. Sufficient blockage will cause your stove to
perform poorly and could result in a shut down with ERR or ERR/CL showing in the control display.
• Using the 6mm hex key wrench that was provided with your stove, remove the three screws
securing the lower cast plate. Once the screws are removed, the plate should pull away from
the back of the stove.
• Carefully lift the lower plate out and brush off any ash build-up from the front and back of the
plate. When finished, set the plate aside.
• Using the same 6mm hex key wrench, remove the two screws securing the upper cast plate.
It’s important to support the upper plate while the screws are being removed since this plate is
heavy and will fall if not supported.
• Carefully lift the upper plate out and brush off any ash build-up from the front and back of the
plate. When finished, set the plate aside.
• Examine the lower plate’s gasket material for defect. Minor blemishes on the gasket are
acceptable, but replace the gasket if it’s broken or if pieces are missing. (gasket material is
available through your dealer).
Heat Exchanger Area
When you remove the two cast iron plates from the back of the combustion chamber, the entire heat
exchanger system is exposed. You will be able to see the exchanger tubes as well as the scrapers
that you activate when you pull up the exchanger cleaning rods on the top of the stove.
• Vacuum the ash from the heat exchanger area, especially the area between the exchanger
tubes. The soft brush and flat tipped screwdriver can be used to clean around and between the
tubes. Clean out as much ash as possible.
• Carefully brush and clean the uppermost interior of the burn area.
• Carefully brush and clean the grooves on the inside top of the fire box.
• Do a final vacuum of the entire combustion area to remove any additional ash or debris.
Re-Assembly
• Re-attach the top and lower cast iron wall plates (attach the top piece first).
• Re-seat the ash pan and burn pot, making sure that the burn pot is fully seated in place.
• Close the door.
• Plug unit back into wall outlet. Your stove is now ready for normal use.
A primary component of the heat exchanger system is a series of baffle tubes located behind the
interior cast iron walls of the combustion chamber. As fuel is consumed, ash builds up on these baffle
tubes which reduces the heat transfer capability of your stove. It is recommended that you clean the
exchanger baffle tubes no less than one time per day, and every time you add fuel. Regular cleaning
of the baffle tubes will ensure that the heat exchanger system is working optimally and that you are
getting the greatest amount of heat output possible from your stove.
Cleaning is accomplished by pulling up and pushing down on the two exchanger scraper
rods that protrude out of the top of the stove. These rods can be found on the very top
of the stove underneath the colored accent panel. There are two holes in the accent
panel where the rods recess into. Due to the placement of these two holes, actual
removal of the colored accent panel is not necessary for cleaning.
A scraper rod tool was provided with your stove (see image) that is specifically intended
for cleaning the exchanger baffle tubes. The two scraper rods described above have a
hole at the very top where this tool “hooks” into. Simply hook the tool into each of the
two respective rods and pull up/push down two to three times per cleaning.
NOTE: When the stove is hot you may feel resistance when you pull up/push down on
the rods. This is normal and occurs as a result of expansion of the stainless steel
baffles tubes as they get hot.
NOTE: Any time the stove is on, the scraper rods will be very hot. Do not touch them with your bare
hands or you could be burned. Use the oven mitt that was provided with your stove, or other suitable
hand protection, before touching any of the metal surfaces of your stove.
Removal or Replacement of Broken Door Glass or Damaged Door Seals
If the door glass becomes damaged in any way, including actual damage to the glass or to one of the
gaskets on the door, replacement of the damaged area should occur prior to operating the stove.
While wearing leather gloves, carefully remove any loose pieces of glass from the doorframe. Dispose
of all broken glass properly. Return the damaged door to your dealer for replacement or have your
dealer do an on-site replacement of the affected area.
In order to maintain proper materials, installation, fit, and any required edge clearances, all repairs or
replacement involving door glass, gaskets, or any cushioning devices or components should be
performed only by an authorized service technician.
CAUTION: FOR ANY TROUBLESHOOTING PROCEDURE THAT REQUIRES YOU TO OPEN THE
DOOR, THE STOVE SHOULD FIRST BE SHUTDOWN AND ALLOWE D TO COOL PRIOR TO
PROCEEDING.
PROBLEM
The fire is burning with a weak or orange flame, the flames have black tips, pellets are collecting
in the burn pot, the window is glazing.
CAUSE:
Inadequate combustion air.
POSSIBLE SOLUTIONS:
• Make sure that the unit has been cleaned. See the Cleaning and Maintenance section of this
manual.
• Verify that the burn pot is correctly seated in place.
• Remove any ash or clinker that may be blocking the air inlet openings in the burn pot.
• Change to a better pellet quality.
• Verify that the flue pipe is not blocked with ash. The flue should be cleaned by your dealer at
least one time every two tons of fuel, or annually whichever comes first.
• Verify that the air inlet is clean and free of debris. Dust and animal hair can collect on the air
sensor and cause the sensor to send false readings to the control system.
• Check door seal by closing a dollar bill in all four sides of the door. When pulling on the bill you
should have equal resistance on all four sides. If not, consult your dealer for adjustment.
• Verify that sufficient air flows into the home. This can be verified by opening a window or door. If
the flame quality improves, an outside air kit may be necessary.
PROBLEM
The fire goes out and the stove switches itself off automatically.
CAUSE(S):
• Pellet hopper is empty.
• The burn pot is not seated properly.
• The Hi-Temp safety switch was triggered due to excessive temperature.
• The door seal is not tight, is damaged, or the door is not closed properly.
• Poor pellet quality.
• Pellet feed rate too low.
• The Low-Limit switch was triggered due to low temperature.
• Clean-out openings are not closed properly or component seals are not sealed properly.
POSSIBLE SOLUTIONS:
• Fill the hopper with pellets.
• Re-seat the burn pot.
• Perform routine maintenance and cleaning.
• Change the brand of pellets used and only use premium pellets.
• The auger is blocked (foreign objects, large pieces of wood, etc.).
• The hopper lid is open.
POSSIBLE SOLUTIONS:
• Fill the hopper with pellets.
• Have the dealer check for a auger motor or control board fault and replace if necessary.
• Clean the hopper and auger shaft of foreign debris.
• Close the hopper lid.
PROBLEM
The unit runs for 21 minutes during start-up, then automatically switches off.
CAUSE(S):
•
• The hopper lid is open.
• The hopper recently ran completely out of fuel.
• Exhaust gas has not reached the required temperature.
• Low-Limit temperature switch may be faulty.
• The connection to either the lower or upper limit temperature switches is loose or broken.
• Control board is faulty.
POSSIBLE SOLUTIONS:
• If the stove was completely out of fuel, it may take two complete start-up cycles for the stove to
become fully operational. This is due to the fact that it takes approximately 10 to 15 minutes for
the auger path to re-load with fuel. During that time, little or no fuel will feed into the burn pot. It
is possible at the conclusion of the first compete start-up cycle in this scenario, that the stove
will shut down one more time with an error message.
• Have a qualified service technician check the control board and low limit switch, check for loose
or incorrect wiring, and replace the low temperature switch and check control.
• Inspect the wiring for proper termination on each component (see block diagram on page 7).
Check that there is a good connection between the lines and terminal ends on both the
component and control board ends of each wiring loop, and that all components are plugged
into the correct location on the motherboard.
PROBLEM
Chimney Fire or a fire in the fuel hopper
• IMMEDIATELY EXIT PREMISES AND CALL 911 FROM A SAFE LOCATION.
• Have your stove and ventilation inspected by a qualified service technician prior to subsequent
SB Standby-Mode Standby mode (fire switched off, but active for triggering via the control)
CF
FU Fuel Use Type
ON On-Mode Manual operation
TM Time-Mode Automatic Operation used in conjunction with an established schedule
MO, TU, WE, TH, FR,
SA, SU
S1, S2
E1, E2
PS Power-Start Output value from the beginning of heating time in TM-Mode
PE Power-End Output value from the end of heating in TM-Mode
Name Description
Convection Fan
Combustion Fan
Weekdays Monday to Sunday
Start 1, Start 2
End 1, End 2
Convection fan speed increase setting over normal or refer ence to eithe r
the combustion or convection fan
Configuration profile to facilitate the use of lower grade fuel, or for
installations where additional combustion fan speed is needed. 1
(default) or 2
Heating start times, heating end times for automatic (TM) mode
CL Clean Cleaning mode
VU Version Pellet control software version (varies depending upon purchase date)
H, M, D Hour, Minute, Day Hour, minute, day memory for internal clock (in military format)
ST Start Pre-heating / startup program run
EX Exit Exit program running
MENU Menu Button Navigation in and to the different sub-menu levels.
ENTER Enter Button Navigation in the main menus (SB, ON, TM) and confirming user entry
+/- Plus & Minus Buttons Increases and decreases user values
ON/OFF ON / OFF Button Turns the system on and off
This page is provided for your use to record your Time Mode (TM) schedule and other operating
notes or obvservations.
My Heating Schedule
1
Day
(S1) (E1) (S2) (E2)
Monday Start ______ End ______ Start ______ End ______
Tuesday Start ______ End ______ Start ______ End ______
Wednesday Start ______ End ______ Start ______ End ______
Thursday Start ______ End ______ Start ______ End ______
Friday Start ______ End ______ Start ______ End ______
Saturday Start ______ End ______ Start ______ End ______
Sunday Start ______ End ______ Start ______ End ______
Power Setting (PS) ______ (output to use during above schedule heating times)
Power End (PE) ______ (output to use between above scheduled heating times)
*Convection Fan (CF) ______ (increase over normal – up to 150%)
*Fuel Type (FU) ______ (use FU2 for altitude above 2000ft and/or direct vent installations)
Cleaning Cycle (CL) ______ (cleaning cycle frequency – FU1 default is 60, FU2 default is 45)
Software Version (VU) ______ (minimum US version is 1.28)
Other Notes
PLEASE TAKE NOTICE THAT THIS
WARRANTY APPLIES ONLY TO
STOVES PURCHASED FROM LUCKY
DISTRIBUTING, INC. OR ONE OF ITS
AUTHORIZED DEALERS. LUCKY
DISTRIBUTING INC. MAKES NO
WARRANTY IF YOU PURCHASED
YOUR STOVE FROM A DEALER OR
SELLER NOT AUTHORIZED BY LUCKY
DISTRIBUTING, INC.
There is expressly no warranty on the
following components:
• Glass
• Paint
• Metal Plating
• Gasket Material
• Burn Pots
• Ceramics
• Natural Stone
WARRANTY LIMITATIONS:
MANUFACTURER, DISTRIBUTOR AND
SUPPLIER MAKE NO OTHER
WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR WARRANTY OF
FITNESS FOR A PARTICULAR
PURPOSE.
LIMITATION OF LIABILITY:
MANUFACTURER, DISTRIBUTOR AND
SUPPLIER SHALL NOT BE LIABLE FOR
ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES TO PROPERTY OR
PERSONS ARISING FROM OR RELATED
TO USE OF THIS PRODUCT. USER’S
SOLE AND EXCLUSIVE REMEDY FOR
ANY NONCONFORMITY IN THE
PRODUCT OR ANY CLAIM RELATED TO
THE USE OF THE PRODUCT SHALL BE,
AT MANUFACTURER’S OPTION,
REPAIR OR REPLACEMENT OF THE
PRODUCT, OR RETURN OF THE
PRODUCT FOR THE PURCHASE PRICE
PAID FOR THE PRODUCT.
The manufacturer provides a five year
limited warranty on all steel parts (except the burn pot), and a two year limited
warranty on all electrical components.
These warranties commence on the date
of the original purchase.
An optional five year extended warranty
on all electrical components is
available.
This warranty covers defects in materials
and workmanship in covered components,
provided the product has been installed
and operated strictly in accordance with
the Manufacturer’s printed instructions.
This warranty does not cover damage or
breakage caused by improper handling,
misuse, or unauthorized modification.
Without limiting the foregoing, the use
of fuel other than wood pellets, or
improper installation voids all
warranties.
RIKA / Lucky Distributing, Inc.
8111 NE Columbia Blvd.
Portland, OR 97218
ALL WARRANTY CLAIMS MUST BE
SUBMITTED ON A VALID CLAIM FORM
AND MUST INCLUDE:
1. Name, address, and telephone
number of the purchaser.
2. Name, address, andtelephone
number of the seller, date and proof of
purchase.
3. Name, address, and telephone
number of installer, and date of
installation.
4. Serial number of the stove.
5. Nature of defect, malfunction, or
complaint.
Arrangements will be made for inspection.
If the inspection indicates that the failure
was due to defective material or
workmanship in covered components and
that the other terms and conditions of this
warranty have been complied with, the
Manufacturer’s sole duty and liability under
this warranty shall be limited to the
Manufacturer’s replacement or repair, at
the Manufacturer’s option, of the defective
unit or part. The purchaser assumes all
costs of shipping to and from the
Manufacturer or his agent and shall be
responsible for all losses incurred during
shipment. Removal and reinstallation
costs are not covered under this warranty.
Neither the Manufacturer nor the supplier
to the purchaser accept responsibility, legal
or otherwise, for incidental or
consequential damage to property or
persons resulting from the use of this
product. Any warranty implied by law,
including, but not limited to, implied
warranties of merchantability or fitness,
shall be limited to one year from the date of
the original purchase. Whether a claim is
32
made against the Manufacturer based on a
breach of this warranty or any other type of
warranty, expressed or implied by law, the
Manufacturer shall in no event be liable for
any special, indirect, consequential, or
other damages of any nature whatsoever
in excess of the original purchase price of
this product. All warranties by the
Manufacturer are set forth herein, and no
claim shall be made against the
Manufacturer based on any oral warranty
or representation.
Some states do not allow the exclusion or
limitation of consequential damages or
limitations of implied warranties, so the
limitations or exclusions set forth in this
warranty may not apply to you.
WARNING
Changes to the design characteristics or
operating parts are not authorized by the
Manufacturer and will void any and all
warranties. Such changes may create
hazardous conditions which can endanger
the user and/or his property.
This warranty gives you specific legal
rights, and you may have other rights
which vary from state to state.