Seat post
Seat boltRear brake
Handlebar stem
Headset
Before they ride Sizing and Fitting Guarantee Limited warranty for bicycles
All Ridgeback bicycles are warranted to the original retail purchaser to be free from defects in material and workmanship.
Time period
Except for the specific models noted below, warranty
coverage on the bicycle frame extends for the life
of the bicycle, while owned by the original retail
purchaser. Warranty coverage on bicycle components
(including non-suspension forks but excluding tires,
tubes and cables) extends for one year from date of
purchase while owned by the original retail purchaser.
Warranty coverage of front suspension forks, rear
shocks and some components will be covered by the
warranty stated by their original manufacturers.
This warranty does not cover:
1 Normal wear and tear.
2 Any damage, failure or loss caused by accident,
misuse, neglect, abuse, failure to follow
instructions or warnings in this owner’s manual or
manuals supplied with the bike referring to original
equipment fitted.
3 Any damage, failure or loss caused by use of
bicycles for stunt riding, acrobatics or other similar
activities, or in any other manner for which they
were not designed. Bending of frames, forks,
handlebars, seat posts, or wheel rims can be a
sign of misuse or abuse.
4 Any damage, failure or loss caused by the use
of bicycles not intended for such use as, power
driven vehicles.
5 The original owner shall pay all labour charges
connected with the repair or replacement of all
parts. Under no circumstances does this limited
warranty include the cost of shipment
or transportation to or from an authorised
Ridgeback dealer or the distributor.
Useful product life cycle
Every Ridgeback bicycle and frame set has a useful
life cycle. This useful life cycle is not the same as the
warranty period. The warranty identifies the period
of time that Ridgeback will replace the product if
this becomes necessary. When Ridgeback provides
a lifetime warranty, this does not guarantee that the
product will last forever. The length of the useful life
cycle will vary depending on the type of bike, riding
conditions and care the bike receives. Any nonstandard use can substantially shorten the useful
product life cycle of a Ridgeback bicycle or frame
set. All Ridgeback bicycles and frame sets should be
annually checked by an authorised Ridgeback stockist
for indications of potential failures including cracks,
corrosion, dents, deformation, paint peeling and any
other indications of potential problems, inappropriate
use or abuse. These are important safety checks and
very important to help prevent accidents, bodily injury
to the rider and shortened useful product life cycle of a
Ridgeback bicycle frame set.
Limitations
Proof of purchase from an authorised Ridgeback
stockist is required for any limited warranty
replacement or repair. The foregoing warranties
are in lieu of and exclude all other warranties not
expressly set forth herein, whether express or implied
by operation of law or otherwise, including but not
limited to any warranties of merchantability or fitness
for a particular purpose. Ridgeback shall in no event
be liable for incidental or consequential losses,
damages or expenses in connection with its bicycle
products. Ridgeback’s liability hereunder is expressly
limited to the replacement of goods not complying
with this warranty or, at Ridgeback’s election, to
the repayment of an amount equal to the purchase
price of the product in question. Liability is not
limited or excluded for any bodily injury or death
caused by the negligence of Madison Cycles or any
of its employees.
Procedures
• Warranty service will be per formed by Ridgeback
or a Ridgeback authorised dealer. Proof of
purchase must be provided. Transportation to
and from the Ridgeback authorised dealer is the
responsibility of the purchaser.
• Ridgeback will have the option of either repair
or replacement at no charge for any defective
product, or repayment of an amount equal to the
purchase price of the product.
• In the event Ridgeback elects to replace a
defective frame, a new frame of equal or greater
value will be provided. The new frame may not
be the exact model purchased. Ridgeback is
not responsible for dealer labour charges for
component changeovers when a frame is
replaced after one year from the date of original
retail purchase.
• If you elect to repair a defective product yourself
or use the services of someone other than a
Ridgeback authorised dealer, Ridgeback will not be
liable for any damage, failure or loss caused by the
use of such unauthorised service or parts.
Effective July 1, 2007.