P/N R63314 v1.0
User Guide
COPYRIGHT© 201
3 RIDDELL INC. ALL RIGHTS RESERVED.
REPRODUCTION OF THIS MANUAL IN ANY MEDIUM WITHOUT THE EXPRESS
PERMISSION OF RIDDELL IS PROHIBITED.
LIMITED RIGHTS NOTICE TECHNICAL DATA/DOCUMENTATION
P/N R63314 v1.0 Page | ii
CO NT EN TS
CO NT EN TSCO NT EN TS
CO NT EN TS
Introduction ................................................................................... 1
Warnings ........................................................................................ 2
System Overview............................................................................ 3
InSite Setup .................................................................................... 6
Overview .............................................................................................. 6
Alert Monitor ........................................................................................ 7
Battery Installation and Charging .............................................................. 7
Controls and Indicators ............................................................................. 7
Navigation – Screens & Menus ................................................................. 9
Player Unit .......................................................................................... 13
Battery Care ......................................................................................... .. 13
Controls and Indicators ........................................................................... 13
Installation into Helmets......................................................................... 16
InSite Player Management Software .................................................... 18
InSite Configuration ............................................................................ 19
Adding Alert Monitors ............................................................................ 19
Adding Player Units ................................................................................ 21
Creating Players and Assigning Player Units ............................................ 23
Managing Multiple Teams ...................................................................... 26
Transferring Players or Equipment between Teams ................................ 26
Deleting Players or Equipment ................................................................ 28
P/N R63314 v1.0 Page | iii
System Settings ...................................................................................... 29
Using InSite .................................................................................. 31
Before Use .......................................................................................... 31
During Use .......................................................................................... 32
Alert Thresholds and HITsp ..................................................................... 33
After Use ............................................................................................. 34
Long-Term (End-of-Season) Storage .................................................... 36
Maintenance ................................................................................ 36
Reconditioning .................................................................................... 36
Software and Firmware Updates ......................................................... 37
Batteries ............................................................................................. 42
Cleaning InSite Equipment ................................................................... 43
Troubleshooting ........................................................................... 43
Alert Monitor ...................................................................................... 44
Player Unit .......................................................................................... 46
Sending Test Alerts (Test Mode) ............................................................. 46
InSite Player Management Software .................................................... 48
Contact Information ..................................................................... 49
Compliance Information............................................................... 49
Warranty ...................................................................................... 50
P/N R63314 v1.0 Page | 1
IN TR OD UC TI ON
IN TR OD UC TI ONIN TR OD UC TI ON
IN TR OD UC TI ON
For over 80 years, Riddell has been the recognized leader in helmet
technology and innovation. Founded with the mission to make sports
equipment safer, better and easier to use, Riddell continues to address
the evolving protective equipment needs of the athlete. Today, Riddell
equipment is seen on football fields from coast-to-coast, protecting
every level of player—from youth athletes to NFL professionals.
Riddell is always working on the next generation of helmet technology.
Its newest product introduction, the Riddell InSite Impact Response
System, is the latest in a series of recent innovations incorporating
state-of-the-art features that are new to the football field.
Riddell InSite is a new integrated monitoring and alerting tool designed
specifically for the proactive protection of football players. As the first to
implement head impact monitoring and recording systems, Riddell
developed InSite using data collected by Riddell’s Sideline Response
System (SRS) with Head Impact Telemetry (HITS). Since 2003, Riddell
SRS has analyzed millions of impacts from youth to elite football
competition, and its data has led to impactful changes to rules, how the
game is played and coached, and has informed new helmet designs with
enhanced protective benefits.
Riddell InSite utilizes new integrated technology to monitor and record
significant head impacts sustained during a football game or practice.
Coaches and other sideline staff will now have Riddell InSite’s unique
vantage point of what goes on inside the helmet at the time of contact.
InSite is designed to alert team staff of high risk single and multiple
head impacts, and enable improved identification and management of
concussion.
Please read this User’s Guide completely before set-up and use of the
InSite Impact Response System. If you need assistance with use of the
system, please contact InSite Customer Support via the phone number
or email address listed in the CONTACT INFORMATION section (p.49).
At Riddell, improving athlete protection remains paramount. Helmet
technology innovations such as InSite underscore Riddell’s commitment
to designing and manufacturing the best protective equipment for
football players at all levels.
P/N R63314 v1.0 Page | 2
WA RN IN GS
WA RN IN GSWA RN IN GS
WA RN IN GS
• Contact in football may result in CONCUSSION-BRAIN INJURY which
no helmet can prevent. Symptoms include: loss of consciousness or
memory, dizziness, headache, nausea or confusion. If you have
symptoms, immediately stop playing and report them to your coach,
trainer and parents. Do not return to a game or practice until all
symptoms are gone and you have received MEDICAL CLEARANCE.
Ignoring this warning may lead to another and more serious or fatal
brain injury.
• Do not use your helmet to butt, ram or spear an opposing player.
This is in violation of the football rules and such use can result in
severe head or neck injuries, paralysis or death to you and possible
injury to your opponent.
• NO HELMET CAN PREVENT HEAD OR NECK INJURIES A PLAYER
NO HELMET CAN PREVENT HEAD OR NECK INJURIES A PLAYER NO HELMET CAN PREVENT HEAD OR NECK INJURIES A PLAYER
NO HELMET CAN PREVENT HEAD OR NECK INJURIES A PLAYER
MIGHT RECEIVE WHILE PARTICIPATING IN FOOTBALL
MIGHT RECEIVE WHILE PARTICIPATING IN FOOTBALLMIGHT RECEIVE WHILE PARTICIPATING IN FOOTBALL
MIGHT RECEIVE WHILE PARTICIPATING IN FOOTBALL
• Riddell InSite alerts the sideline to significant, single or multiple
impacts that MAY result in a concussion.
• Riddell InSite is NOT a medical device.
• Riddell InSite is NOT a protective device.
• RIDDELL INSITE DOES NOT DIAGNOSE CONCUSSIONS AND IS NOT
RIDDELL INSITE DOES NOT DIAGNOSE CONCUSSIONS AND IS NOT RIDDELL INSITE DOES NOT DIAGNOSE CONCUSSIONS AND IS NOT
RIDDELL INSITE DOES NOT DIAGNOSE CONCUSSIONS AND IS NOT
INTENDED TO BE USED AS A DIAGNOSTIC DEVICE.
INTENDED TO BE USED AS A DIAGNOSTIC DEVICE.INTENDED TO BE USED AS A DIAGNOSTIC DEVICE.
INTENDED TO BE USED AS A DIAGNOSTIC DEVICE.
• Serious injury and/or concussion may occur even if no alert is
reported. Riddell InSite transmits alerts at research-based
thresholds; however, concussion may occur at impacts below these
thresholds.
• Riddell InSite is intended to be used as a supplement to a team’s
concussion protocol. Riddell InSite should not be used to replace
the existing Safety Plans and Concussion protocols the team, school
or organization has in place.
• In all instances when the Alert Monitor signals an Alert, staff should
execute its concussion assessment protocol. The Centers for
Disease Control (CDC, www.cdc.gov/concussion) and USA Football
P/N R63314 v1.0 Page | 3
(http://usafootball.com/health-safety/concussion-awareness) offer
concussion management guidelines.
• Riddell InSite must be properly installed. (see InSite Setup, p.7, for
installation instructions)
• For proper performance, the Riddell InSite Alert Monitor must be
used within fifty (50) yards of the instrumented players (see During
Use, p.32, for more information). If a Player Unit generates an Alert
outside the communication range of fifty yards, the Alert is saved
and transmitted when the equipment is again within range.
• DO N
DO NDO N
DO NOT MODIFY, CHANGE
OT MODIFY, CHANGEOT MODIFY, CHANGE
OT MODIFY, CHANGE,,,, OR ALTER THE DEVICE
OR ALTER THE DEVICE OR ALTER THE DEVICE
OR ALTER THE DEVICE IN ANY WAY
IN ANY WAYIN ANY WAY
IN ANY WAY.
• Player units must be reconditioned annually to ensure proper
performance.
• For questions regarding Riddell InSite or reconditioning:
o Call 1.800.275.5338
1.800.275.53381.800.275.5338
1.800.275.5338 between 8 a.m. and 6 p.m. C.S.T.
o On the web, go to: http://www.riddell.com/
o Email insitehelp@riddellsports.com
SYST EM O VE RVIEW
SYST EM O VE RVIEWSYST EM O VE RVIEW
SYST EM O VE RVIEW
The InSite Impact Response System includes the following items:
• InSite Alert Monitor (w/ two rechargeable AA batteries)
• InSite Player Management (ISPM) software
• USB Cable and AC Charger
• InSite Overliner (packaged separately)
• InSite Player Unit (packaged separately)
P/N R63314 v1.0 Page | 4
InSite Alert Monitor
The Alert Monitor is a handheld device that wirelessly
receives Alerts from InSite Player Units located in
each athlete’s helmet. Alerts inform sideline
personnel that an impact event has occurred that
presents elevated risk of head injury to the athlete
(see Alert Thresholds and HITsp, p.33). Alerts are
stored for on-field review on the LCD display, and
may be transferred to a computer using the InSite
Player Management software.
Two rechargeable AA batteries are provided with your Alert Monitor.
InSite Playe r Management (ISPM) Software
InSite Player Management software installs on both Windows and Mac
computers and allows coaches and trainers to create and edit a team
roster, add and manage Alert Monitor and Player Unit assignments, and
review Alert data. Alert data can be reviewed and exported to file for
further analysis.
USB Cable an d A C Charger
The USB cable connects the Alert Monitor to a laptop or desktop, which
functions both to charge the Alert Monitor batteries and to download
stored Alert data to the InSite Player Management software.
An AC Charger is also included, that plugs into any 110V AC wall outlet.
When used together with the USB cable, the AC Charger supplies
electricity to recharge Alert Monitor batteries.
InSite Overl iner
The InSite Overliner provides integrated mounting and positioning for
the Player Unit within a comfortable, removable and washable padded
helmet liner. The Overliners are attached using your helmet’s hardware
and hook-and-loop fasteners.
[Type a quote from the document or the summary of
an interesting point. You can position the text box
anywhere in the docume
nt. Use the Drawing Tools tab
to change the formatting of the pull quote text box.]
P/N R63314 v1.0 Page | 5
InSite Playe r U nit
Player Units installed within Riddell helmets measure impacts as they
occur on field. When an impact exceeds a predetermined threshold, an
Alert is sent wirelessly to the Alert Monitor on the sidelines.
Each InSite Player Unit is comprised of a flexible sensor pad array
(“Sensor Pad”) and a miniaturized wireless radio transceiver
(“Transmitter”). Power is provided by a non-rechargeable battery
through an advanced power management system that automatically
puts the unit into sleep mode when it is motionless, and into active
mode once it detects motion. This functionality enables a typical battery
life of approximately one year depending on usage.
P/N R63314 v1.0 Page | 6
IIIINSITE
NS IT ENS IT E
NS IT E SETUP
SE TU PSE TU P
SE TU P
OV ER VI EW
In order to ensure successful setup, the following steps must be
complete:
1) Install and charge Alert Monitor batteries (see Alert Monitor, p.8)
2) Install Player Units in helmets as required (see Installation in
Helmets, p.16).
NNNNote
oteote
ote:::: Player Units may be supplied pre-installed in the helmet.
3) Install InSite Player Management software on your computer (see
InSite Player Management Software, p.18)
4) Configure InSite using InSite Player Management software (see
InSite Configuration, p.19):
a) Register and accept Terms and Conditions of use
b) Add Alert Monitor(s) (see Adding Alert Monitors, p.19)
c) Add Player Units (see Adding Player Units, p.21)
d) Assign Player Units to Players (see Creating Players and
Assigning Player Units, p.23)
5) Synchronize Alert Monitor(s) with InSite Player Management
software. Sync
SyncSync
Synchronization
hronizationhronization
hronization transfers setup programming to Alert
transfers setup programming to Alert transfers setup programming to Alert
transfers setup programming to Alert
Monitor from
Monitor from Monitor from
Monitor from InSite Player Management s
InSite Player Management sInSite Player Management s
InSite Player Management software
oftwareoftware
oftware.... (see Creating
Players and Assigning Player Units, Step 6. p.25)
6) Check-In All Player Unit(s) with Alert Monitor. Check
CheckCheck
Check----Ins transfer
Ins transfer Ins transfer
Ins transfer
setup
setup setup
setup programming
programmingprogramming
programming to Player Unit from Alert Monitor
to Player Unit from Alert Monitorto Player Unit from Alert Monitor
to Player Unit from Alert Monitor (see Check-In
Player Units, p.31).
P/N R63314 v1.0 Page | 7
AL ER T MONITOR
Ba ttery Installation an d Char gi ng
1) Install the supplied AA rechargeable batteries into the Alert Monitor.
2) To charge, connect the USB cable between the Alert Monitor and:
a) A powered USB port on the computer, or
b) The supplied AC Charger
Note
NoteNote
Note: The Alert Monitor will charge through the computer when the
USB ports are powered (computer is operating). When the
computer in Off, Sleep, or Hibernation states, the USB ports may be
unpowered, and the Alert Monitor may not charge.
3) The power meter in the top left corner of the display will show 4 bars
when fully charged (allow 6-8 hours for full charge). The Alert
Monitor should be recharged every 1-2 weeks, depending on use.
Co nt ro ls and I ndicators
1) UP Button - Press to scroll upward to highlight the desired menu
option.
2) HOME Button - Press to return directly to the home screen (see
Navigation – Screens and Menus, p.9).
3) DOWN Button - Press to scroll downward to highlight the desired
menu option.
4) BACK Button - Press to return to previous screen.
P/N R63314 v1.0 Page | 8
5) SELECT Button - Press to select the
highlighted menu item.
6) LED Indicator - This indicator will
blink either red or green depending
upon the notification.
a) New Alert - The red LED will
blink when a new Alert is
received if the LED Alert
function in the SETTINGS menu
is turned on. (see SETTINGS
Menu, p.12).
b) USB Connected – The red LED will blink continuously while the
Alert Monitor is connected to the computer via a USB cable and
the software is running to indicate that the Alert Monitor is
connected to a PC via USB.
Note:
Note:Note:
Note: While connected, the Alert Monitor wireless radio does
not operate (except for configuration functions). Therefore, the
Alert Monitor does not communicate with Player Units or
receive Alerts while connected.
c) Polling Player Units (Normal Operation) - When the Alert Monitor
is turned on the green LED blinks rapidly for ten (10) seconds.
Following this startup period, the green LED will cycle on for two
(2) seconds and then off for
eight (8) seconds, indicating
normal operation.
7) Power Button
a) On - Press to power the Alert
Monitor on.
b) Off - Press and hold until
backlight turns off (about two (2)
seconds) to power off.
8) USB Port Cover - open to access the USB port and charge the
batteries or interface with the ISPM software.
P/N R63314 v1.0
Page | 9
Navi gation – Screen s & Me nu s
Home Screen
This screen is shown when the Alert Monitor is initially powered on.
1) Battery Charge Indicator
2) Audible Alert Icon
3) Vibration Alert Icon
4) LED Alert Icon
5) Current Time - see SETTINGS
menu, p.12, to set the
current time.
6) Current Date - see SETTINGS
menu, p.12, to set the
current date.
7) Helmet Graphic - This graphic
displays a warning symbol
when a new alert is
registered. Select the ALERTS menu to view the details of the alert.
8) Main Menu - Use the UP/DOWN and SELECT buttons to select the
desired menu option
ALERTS Menu
When the ALERTS menu is highlighted and selected, the Alert History
screen appears with the three most recently recorded Alerts displayed.
The UP/DOWN buttons can be used to scroll through all Alerts on the
Alert Monitor. The time (if Alert happened on the current day) or date (if
Alert happened on prior days) of the Alert is displayed to the right of the
player’s name. As each player name is highlighted the Player Number
will appear next to the helmet graphic.
P/N R63314 v1.0 Page | 10
To view the Alert detail, highlight the desired Alert on the Alert History
screen using the UP/DOWN buttons and press the SELECT button. More
detailed information will be shown.
Alerts are classified either as “Single Impact” or “Multiple Impact” (see
Alert Thresholds and HITsp, p.33).
• Single
Single Single
Single IIIImpact
mpactmpact
mpact Alerts
AlertsAlerts
Alerts - are created for those impacts whose
severities are above a predetermined threshold for the player
position and play level as assigned in the player management
software.
• Multiple Impact Alerts
Multiple Impact AlertsMultiple Impact Alerts
Multiple Impact Alerts - are created by a combination of
1. Time-weighted cumulative impact exposure score,
composed from a subset of the highest magnitude
impacts experienced over the last seven (7) days, and
2. Magnitude of the most recent incoming impact.
Riddell recommends that Alerts be downloaded to the computer from
the Alert Monitor on a daily basis. Once downloaded, the Alert Monitor
will retain only the 25 most recent Alerts in memory; therefore any Alert
prior to the most recent 25 will only be accessible for viewing through
InSite Player Management software, Alert Management tab.
Home Screen with ALERTS menu
highlighted
Alert History screen showing Al erts and
Player Number
P/N R63314 v1.0
Page | 11
New Al erts
When new Alerts are recorded they will appear in the ALERTS menu. The
helmet and exclamation point icons will blink until the detailed alert
information has been viewed on the Alert Monitor. Alerts may be viewed
by highlighting and selecting them from the Alert List.
CHECK- INS Menu
The CHECK-INS menu displays how many Player Units have established
communication (Checked-In) with the Alert Monitor for the day. For the
example shown below with two equipped players:
• 2222 OUT OF
OUT OF OUT OF
OUT OF 2222 will be displayed if all Player Units have Checked-In, -OR-
• 1111 OUT OF
OUT OF OUT OF
OUT OF 2222 will be displayed if only one Player Unit has Checked-In.
Select VIEW ABSENT to see which Units have not established
communication for the day.
Alert Detail Screen
Unread Alerts screen showing
helmet Alert icon
HOME screen with CHECK-INS menu
highlighted
CHECK-INS screen, showing check-ins
for the day
P/N R63314 v1.0 Page | 12
Player units will only check-in if powered on, awakened from sleep by
motion, and pass within 50 yards of an operating Alert Monitor (see
Check-In Player Units, p.31). If a Player Unit does not Check-In, see
Troubleshooting – Player Unit, p.46, for further assistance.
SETTINGS Menu
The SETTINGS screen has three selections enabling adjustments to be
made by the user:
• ALERT METHODS
• AUDIBLE – When turned On, the Alert Monitor beeps when an
Alert is received.
• VIBRATION - When turned On, the Alert Monitor vibrates when
an Alert is received.
• LED - When turned On, the Alert Monitor blinks the red LED
when an Alert is received.
• TIME/DATE
• SET TIME and SET DATE - Allows the user to set the current time
and date on the Alert Monitor by using UP and DOWN arrow
buttons.
• CONFIGURATION
• SET CONTRAST - Allows the user to set the screen contrast to
make brighter or darker.
• ABOUT - Displays the Alert Monitor name, Team Name, and
firmware revision number.
• USER TESTS – Walks the user through a diagnostic test to
ensure proper functionality of the screen, buttons, and Alerting
methods.
P/N R63314 v1.0 Page | 13
PL AYER U NI T
Ba ttery Care
InSite Player Units are powered by a factory installed non-rechargeable
battery. The Player Unit’s battery must be replaced once each year
during reconditioning by a Riddell factory-authorized reconditioning
center. Please call Riddell Customer Service at (800) 275-5338 for the
factory-authorized reconditioning center nearest you.
Co nt ro ls and I ndicators
The Player Unit transmitter is located in a protective pouch in each
InSite Overliner. It is used to transmit impact data to the Alert Monitor,
and is connected to the sensor pad. The Player Unit has two basic states
while powered On – active and sleep. The Player Unit will manage its
own power state to maximize battery life based on recent activity
detected by a motion sensor. The Player Unit can also be placed in a
Deep Sleep or “Off” condition for shipping or end of season storage.
The two buttons on the player unit are used to place the unit in/out of
several different power states and functionality modes based on which
button is pressed and how long it is held. A summary table of button
commands and LED feedback is located at the end of this section (see
Summary of Player Unit Button Commands and LED Feedback, p.15).
1) Power Button
Power ButtonPower Button
Power Button
• Power On
Power OnPower On
Power On -Press for one second. The red LED will blink four
times (4x).
P/N R63314 v1.0 Page | 14
• Power Off
Power OffPower Off
Power Off (Deep Sleep) - Press and hold for ten (10) seconds
until the yellow LED “blinks off”, then release. Red and yellow
LEDs blink alternately to indicate Player Unit turning off.
• Test
Test Test
Test Mode
ModeMode
Mode - Press and hold for six (6) seconds until the yellow
LED “blinks off”, then release. The red and yellow LEDs will
blink six times alternately, indicating test mode operation. (See
Sending Test Alerts, p.46).
NNNNote
oteote
ote:::: Do not press and hold Power button for longer than 15
seconds, as the unit will enter a button lock-out state and be
unresponsive for 5-10 minutes. This feature prevents accidental
turn off.
2) Check
CheckCheck
Check----In Button
In ButtonIn Button
In Button
• Configuration Mode
Configuration Mode Configuration Mode
Configuration Mode ---- To add a Player Unit through the player
management software, when prompted, press and hold for five
(5) seconds until the yellow LED blinks rapidly (signaling
configuration mode), then release.
• Check
CheckCheck
Check----In Function
In FunctionIn Function
In Function – To command the Player Unit to check in
with the Alert Monitor, press and hold for two (2) seconds until
the red LED “blinks off”, then release. The yellow LED will flash
once per second until it checks in with the Alert Monitor and
flashes the red and yellow LEDs five times simultaneously.
NNNNote
oteote
ote:::: Do not press and hold Check-In for longer than 8 seconds, as
the unit will enter a button lock-out state and be unresponsive for 510 minutes.
3) Red LED
Red LED Red LED
Red LED ---- for feedback patterns, see Summary of Player Unit Button
Commands and LED Feedback, p.15.
4) Yellow
Yellow Yellow
Yellow ---- for feedback patterns, see Summary of Player Unit Button
Commands and LED Feedback, p.15.
5) Ident
IdentIdent
Identification Number (Serial Number)
ification Number (Serial Number) ification Number (Serial Number)
ification Number (Serial Number) –––– 9-digit number that
identifies a particular Player Unit. This number will appear in the
Player Management software when the Unit is added. This number
is used to assign individual Player Unit hardware to a Player.
P/N R63314 v1.0
Page | 15
Summa
SummaSumma
Summary of Player Unit Button Commands and LED Feedback
ry of Player Unit Button Commands and LED Feedbackry of Player Unit Button Commands and LED Feedback
ry of Player Unit Button Commands and LED Feedback
P/N R63314 v1.0 Page | 16
In st al lation i nto Helmets
Proper installation and setup of the InSite Impact Response System is
required for correct product operation. The following important points
The following important points The following important points
The following important points
must be understood in advance of u
must be understood in advance of umust be understood in advance of u
must be understood in advance of use
sese
se:
• InSite Alert thresholds are assigned based on Playing Position and
InSite Alert thresholds are assigned based on Playing Position and InSite Alert thresholds are assigned based on Playing Position and
InSite Alert thresholds are assigned based on Playing Position and
Skill Level. For correct operation of InSite, Playing Position and Skill
Skill Level. For correct operation of InSite, Playing Position and Skill Skill Level. For correct operation of InSite, Playing Position and Skill
Skill Level. For correct operation of InSite, Playing Position and Skill
Level must be properly assigned to each player when configuring
Level must be properly assigned to each player when configuring Level must be properly assigned to each player when configuring
Level must be properly assigned to each player when configuring
InSite
InSite InSite
InSite (see Creating Players and Assigning Player Units, p.23).
• When installing InSite Player Units in helmets, it is necessary to
create a list of assigned equipment that will be used to setup the
InSite Player Management software. For each
For each For each
For each Player Un
Player UnPlayer Un
Player Unit please
it please it please
it please
record
recordrecord
record (an InSite Setup Form is provided with the Alert Monitor, and
on the software CD) and save for
and save for and save for
and save for use in
use in use in
use in software setup
software setupsoftware setup
software setup::::
• Player Name
Player NamePlayer Name
Player Name
• Jersey Number
Jersey NumberJersey Number
Jersey Number
• InSite Player Unit Identification Number (Serial Number)
InSite Player Unit Identification Number (Serial Number)InSite Player Unit Identification Number (Serial Number)
InSite Player Unit Identification Number (Serial Number)
• Playing Position and Skill Level
Playing Position and Skill LevelPlaying Position and Skill Level
Playing Position and Skill Level
• InSite Player Units and Overliners are designed to fit specific Riddell
helmet models and sizes (see www.Riddell.com). To ensure player
safety and proper impact measurement performance, use InSite
only with compatible helmet types.
• Be careful not to fold, crease, or tear the Player Unit sensor at any
point during installation as this may affect system performance.
A detailed video on installation can be found on your InSite Player
Management software CD-ROM. The following tools and equipment are
required to complete installation:
• Phillips Screwdriver
• Riddell Pad Installation Tool (optional)
• InSite-compatible Riddell Helmet
• InSite Player Unit
• InSite Overliner
• InSite Setup Form and Pen
• Player Roster Information
P/N R63314 v1.0 Page | 17
Riddell Revolution Speed
The following instructions apply to Riddell Revolution Speed helmets.
For other Riddell helmets please refer to www.Riddell.com.
1) Remove original Overliner and S-pads
a) For the first installation of an InSite retrofit, begin by removing
the standard Overliner from the helmet. Use the Phillips
screwdriver to remove the upper facemask attachment screws.
Rotate the facemask forward and remove the original Overliner.
b) Remove original S-pads (face pads) from helmet.
2) Assemble InSite Player Unit to InSite Overliner
Note:
Note:Note:
Note: New InSite Player Units are shipped pre-assembled to InSite
Overliners. For new installations, proceed to Step 3. The following
procedure is used to re-assemble the Player Unit and Overliner after
reconditioning or washing the Overliner.
a) Orient the InSite Player Unit over the Overliner with the graphics
side facing out and the hook and loop fasteners against the
Overliner.
b) Feed the left side pad and left face pad (refer to illustration in
System Overview, p.6) through the left side of the InSite
Overliner. Align the two sensor pad regions with the outlines
printed on the Overliner, and press into place to secure with the
hook and loop fasteners.
c) Insert the Player Unit transmitter into the Overliner by passing it
through the Overliner opening. Secure the pocket flap closed
with the hook and loop fastener.
d) Feed the right side pad and right jaw pad through the right side
of the InSite Overliner. Align the two sensor pad regions with
the outlines printed on the Overliner, and press into place to
secure with the hook and loop fasteners.
e) Align the remaining back, crown, and forehead sensor pads with
their respective Overliner outlines and press into place to
secure with the hook and loop fasteners.
P/N R63314 v1.0 Page | 18
3) Install InSite Overliner and Player Unit in Helmet
a) Thinner S-Pads (face pads) are pre-installed in the Overliner to
accommodate the InSite Player Unit.
b) Place the Player Unit/Overliner assembly within the helmet
interior.
c) Position the forehead area of sensor over the forehead pad and
attach the InSite Overliner assembly to the helmet at the upper
facemask attachment points using the facemask screws.
d) Slightly pull out the helmet’s left side pad and slip it inside the
left side of the InSite Overliner, making sure to slide the
Overliner fully over the pad.
e) Return the left side pad and left jaw pad to the installed
position.
f) Make sure the Player Unit case is positioned in the recess
between the left and crown pads inside the helmet.
g) Repeat steps 3(d) and 3(e) above for the right side pad and
right jaw pad.
h) At this point the InSite Overliner and Player Unit are fully
installed in the helmet. Fine tuning of final positioning should
be performed to ensure all pads and InSite Overliners are
properly positioned. With final positioning completed, tuck in
the Overliner neck tabs at the rear of the helmet and secure to
the hook and loop fasteners on the back side of the helmet
liner back pad.
IN SI TE P LA YER MANAGEMENT SO FTWARE
Note:
Note:Note:
Note: To install InSite Player Management software on a Windows PC or
Mac, it is necessary to have Administrator-level access rights. Please
contact your system administrator as needed to establish access rights
to install software.
InSite Player Management software requires a computer with the
following system requirements for successful installation:
P/N R63314 v1.0
Page | 19
• Windows XP (Service Pack 3 or higher), Vista, Windows 7, or
later (with administrator-level access rights)
• Mac OSX 10.6 or later
To install software, load the supplied software CD into the computer (or
download from www.Riddell.com) and follow the on-screen instructions.
IN SI TE C ONFIGURATION
To begin programming InSite, you need access to your computer with
InSite Player Management software installed, all Alert Monitor and
Player Unit equipment you would like to program, and the setup
information you recorded while installing Player Units in player’s helmets
(see Installation into Helmets, p.16).
Ad di ng Alert Monitors
The charged Alert Monitor must first be set up to interface with the
InSite Player Management software on the computer.
To setup the Alert Monitor:
To setup the Alert Monitor:To setup the Alert Monitor:
To setup the Alert Monitor:
1) Press the power button on the bottom of the Alert Monitor if the
screen is blank. A splash screen will appear for a few seconds and
then the Home screen will appear.
2) Connect one end of the USB cable to the Alert Monitor, and the
other end to a USB port on the computer.
3) On the computer, click on the InSite
Player Management software icon,
located in the Start Menu (PC) or
the Dock (Mac), to launch the
program.
4) Upon first launch of the software,
the User will be prompted to accept the End User License
Agreement (EULA) and complete product registration information
(required). Follow on-screen instructions to complete.
InSite Player Management
Software Icon
P/N R63314 v1.0 Page | 20
5) After registration is complete, the software will automatically search
for a connected Alert Monitor. Once the software has detected an
Alert Monitor the following screen will appear:
Click “Next” to go to the next screen.
6) Enter a name for the Alert Monitor and a team name in the boxes
and click “Next”.
7) After a few seconds the “Alert Monitor Added Successfully” screen
should appear.
P/N R63314 v1.0 Page | 21
8) If another Alert Monitor needs to be added, click “Add Another”,
connect another Alert Monitor with the USB cable, and repeat Steps
5 through 7. Up to two Alert Monitors may be assigned to a team;
subsequent Alert Monitor additions will result in creation of a new
team. Each InSite system can support up to four teams.
Note:
Note: Note:
Note: To return to the Alert Monitor Wizard if exited, select the
“ALERT MONITOR” sub-menu on the “EQUIPMENT ASSIGNMENT”
tab of the software and click the “+” symbol in the lower left corner.
Ad di ng P la ye r Units
Once Alert Monitors have been added using the Alert Monitor Wizard, all
Player Units must be added to the system:
1) Confirm that your Alert Monitor is connected to your computer via
the provided USB cable.
2) Press the Power button on the Player Unit once to turn it on. The red
LED will flash four times to indicate the Player Unit is powered on.
Note:
Note: Note:
Note: To confirm that the Player Unit is on, shake the player unit
while viewing the LEDs. The red LED will blink in response to motion
indicating that the motion sensor is being activated. Pressing the
Check-In button while looking for the Red LED to light also confirms
the Player Unit is on.
3) Click “Add a Player Unit” to launch the “Player Unit Wizard.” The
following screen will be displayed:
P/N R63314 v1.0 Page | 22
Note:
Note: Note:
Note: To return to the Player Unit Wizard if exited, select the
“PLAYER UNIT” sub-menu in the “EQUIPMENT ASSIGNMENT” tab of
the software and click the “+” symbol in the lower left corner.
Press the “Next” button on the Player Unit Wizard screen. The
following window appears:
After installing the Player Unit in a player’s helmet and powering the
Player Unit on, click “Next”.
4) Press and hold the Check-In button on the player unit for 5 seconds
until the yellow LED on the Player Unit starts flashing rapidly twice
each second, then release. Click “Next” on the screen. The
following screen with the Player Unit Serial Number appears,
indicating that the Player Unit was added successfully.
P/N R63314 v1.0 Page | 23
Note:
Note:Note:
Note: InSite Player Management software will identify the Player
Unit and add it to the equipment list. The Identification Number
printed on the hardware added should match the Identification
Number displayed in software.
Riddell recommends adding all Player Units prior to assigning any Player
Units to players by repeating steps 3 and 4 for each Player Unit.
Cr ea ti ng P la ye rs and Assigning Pl ay er U ni ts
Once you have completed adding all of your Player Units, information for
each player must be entered and a Player Unit must be assigned to each
player.
1) Click “Assign to a Player”
The following screen will appear. Click the “+” symbol in the lower
left corner to create a new player.
P/N R63314 v1.0 Page | 24
A default new player line is shown, highlighted in grey.
2) Fill in the following player information or select from the drop-down
menus, using setup information recorded during installation of
Player Units in helmets (see Installation in Helmets, p.16):
• First Name
• Last Name
• Jersey Number
• Player Position – position most frequently played by player
• Player Unit – select Player Unit number corresponding to the
specific InSite hardware installed in each Player’s helmet
• Play Level – Youth, High School, College, Professional
P/N R63314 v1.0 Page | 25
3) Click “Save Changes” to save the information.
4) Click the + button at the bottom of the page to add another player.
A new player information line will appear in the window.
To add all remaining players’ information and assign a Player Unit to
each player, repeat steps 2 through 4 for each player. After setup of
players and Player Unit assignments has been completed, a
software message will confirm successful completion.
5) After all player and equipment assignments have been completed in
the software, plug in an Alert Monitor to the computer.
6) If the “SYNC REQUIRED” button is showing in the upper right hand
corner of the window, click on the button to synchronize the Alert
Monitor:
Note:
Note:Note:
Note: This button can be seen on all InSite Player Management
software screens.
7) If prompted, plug in the additional (2nd) Alert Monitor for this team
and repeat Step 6 above.
8) The “SYNC REQUIRED” button will change after all Alert Monitors on
this team are up to date:
The button will now remain in this state until changes are made to
the team’s players or equipment assignments, at which time the
button will change back to “SYNC REQUIRED”.
9) Manually initiate check-in of specific Player Units as required (see
Check-In Player Units, p.31).
10) Repeat steps 5-9 with Alert Monitors and Player Units for additional
teams until all equipment is up-to-date.
P/N R63314 v1.0 Page | 26
Ma naging Mul ti ple Teams
To create a new team, add an unpaired Alert Monitor to InSite Player
Management software and follow the Alert Monitor Wizard. Select
“Create New” under Team Name when prompted, and enter the desired
Team Name. When multiple teams are created, a drop-down menu
appears at the top of the screen. Equipment and player information is
managed on a per-team basis.
When an Alert Monitor is plugged in to the computer via the USB cable,
information for that Alert Monitor’s team is automatically displayed. To
view information for other teams, an Alert Monitor for that team must be
connected, or the computer must have no Alert Monitor connected.
Note:
Note:Note:
Note: When adding new equipment or players, be sure to first select the
appropriate Team from the drop-down menu at the top of the screen,
and connect to Alert Monitor(s) that belong to that Team (see Adding
Player Units, p.21).
Tr ansferring P layers or Equip me nt b et we en Teams
If multiple teams have been created in the InSite Player Management
software, ‘TRANSFER’ buttons appear on both the ‘PLAYER SETUP’ and
‘EQUIPMENT ASSIGNMENTS’ screens in the Player Management
Software. The transfer button allows you to move a player or equipment
from one team to another.
P/N R63314 v1.0 Page | 27
Transferring a Player
Transferring a player is useful if that player is moving from one team to
another. You cannot transfer a player across computers or software
installations.
When a player is transferred, if they have a Player Unit assigned, that
Player Unit will also get transferred to the new team. If you wish to just
transfer a player and not the Player Unit, from the Player Setup tab, click
EDIT, then click “Not Assigned” from the “Assigned Player Unit”
dropdown menu for the player , then click “Save Changes” to un-assign
the Player Unit before transferring the player.
To transfer a player from one team to another, perform the following
steps under the “PLAYER SET-UP” tab:
• Find and select the player you wish to transfer.
• Click the 'TRANSFER' button on the bottom right of the screen.
• Select the team you wish to transfer the player to and click 'OK'.
• If the player had a Player Unit assigned, all the Alert Monitors on
the current team and on the team the player was transferred to will
need to be synchronized. Then, manually Check-In the Player Unit
to transfer new programming. (see Check-In Player Units, p.31).
Transferring a Player Unit
Player units can be transferred to other teams set up through the
software. You cannot transfer a Player Unit across computers or
software installations. When a Player Unit is transferred, if it's assigned
to a player, that player will automatically become unassigned from that
player unit. To transfer the Player Unit and the player, follow the
instructions for transferring a player above.
To transfer a Player Unit from one team to another, perform the
following steps under the “EQUIPMENT ASSIGNMENTS” tab, “PLAYER
UNIT” submenu:
1) Find and select the Player Unit you wish to transfer.
P/N R63314 v1.0 Page | 28
2) Click the “TRANSFER” button on the middle right of the screen.
3) Select the team you wish to transfer the Player Unit to and click 'OK'.
4) Plug in an Alert Monitor assigned to the equipment’s new team and
follow the Player Unit Synchronization Wizard prompts to complete
the transfer process. If the Player Unit was assigned to a player, the
Alert Monitors for the previous team will also need to be
synchronized. To update new settings for the previous team,
connect that Alert Monitor and click the yellow “SYNC” button.
5) Manually Check-In the Player Unit after the transfer by holding down
the Check-In button on the Player Unit for 2 seconds until the red
Power button flashes on then off.
Transferring an Al ert Monitor
An Alert Monitor may be transferred between teams when one team has
two Alert Monitors and the other team only has one. A team must
always have at least one Alert Monitor.
To transfer an Alert Monitor from one team to another, perform the
following steps under the “EQUIPMENT ASSIGNMENTS” tab, “ALERT
MONITOR” submenu:
1) Find and select the Alert Monitor you wish to transfer.
2) Click the “TRANSFER” button.
3) Select the team you wish to transfer the Alert Monitor to and click
“OK”.
4) All Alert Monitors on the current team and the new team will need to
be synchronized, including the recently transferred one (see
Creating Players and Assigning Player Units, Steps 6-8, p.25).
De le ti ng P la yers or Equipme nt
Players and equipment may be deleted in the “PLAYER SETUP” and
“EQUIPMENT ASSIGNMENTS” tabs, respectively. To do so:
1) Highlight the player or equipment you wish to delete, and click the
minus symbol icon.
P/N R63314 v1.0 Page | 29
2) Sync Alert Monitors from all affected teams when prompted. (see
Creating Players and Assigning Player Units, Steps 6-8, p.25).
3) Power down all deleted Player Units that will not be reassigned
within 24 hours to conserve battery life (see Player Unit Controls &
Indicators, p.13).
Note:
Note:Note:
Note: InSite Player Management software requires at least one
Alert Monitor to be assigned to a team at all times. For teams with
a single Alert Monitor that must be replaced, add the second
replacement Alert Monitor to the team, Sync both Alert Monitors,
and Check-In all Player Units, before deleting the first.
Sy stem Settings
This screen allows the user to change various default settings and
manually update software.
1) Team Name
Team NameTeam Name
Team Name - Allows the user to modify the Team name. The Team
name for the Alert Monitor that is currently connected to the
computer will be displayed.
2) Edit / Save Changes
Edit / Save ChangesEdit / Save Changes
Edit / Save Changes - Click this button to edit the team name, and
again to save the changes. Alert Monitors must be synced to
acknowledge the changes.
3) Delete Team
Delete TeamDelete Team
Delete Team - Click this button to delete the currently displayed
team.
P/N R63314 v1.0 Page | 30
NNNNote
oteote
ote:::: Clicking OK will delete all players and equipment for that
team. Riddell recommends Exporting to File all Alerts from any
team before deleting. (see Alert Management, p.35)
4) Update Alert Monitor Firmware
Update Alert Monitor FirmwareUpdate Alert Monitor Firmware
Update Alert Monitor Firmware - Opens the Alert Monitor Firmware
Wizard. Follow on-screen Wizard instructions to complete update
(see Software and Firmware Updates – Alert Monitor, p.37).
Note
NoteNote
Note: InSite Player
Management software will
automatically notify the user
when firmware updates
become available (see
Software and Firmware
Updates, p.37).
5) Update Player Unit Firmware
Update Player Unit FirmwareUpdate Player Unit Firmware
Update Player Unit Firmware - Opens the Player Unit Firmware
Wizard. Follow on-screen Wizard instructions to complete update
(see Software and Firmware Updates – Player Unit, p.39).
Note:
Note:Note:
Note: InSite Player
Management software will
automatically notify the user
when firmware updates
become available. (see
Software and Firmware
Updates, p.37)
P/N R63314 v1.0 Page | 31
US IN G IN SI TE
US IN G IN SI TEUS IN G IN SI TE
US IN G IN SI TE
BE FORE USE
Before a practice or game, the following procedures must be completed
to ensure accurate equipment assignments, and reporting of impact
Alerts.
Synchronize Equipment
Ensure all Alert Monitors for the team are synchronized, powered On,
and brought to the field to receive Alerts (see Creating Players and
Assigning Player Units, p.25, Steps 5-7).
Note:
Note:Note:
Note: All Alert Monitors assigned to active teams should be powered On
and present at the sidelines during all games or practices. This will
prevent Player Units from wasting battery power trying to communicate
with Alert Monitors that are not being used. If an Alert Monitor is not
being actively used, Riddell recommends deleting the Alert Monitor from
the installation until needed (see Deleting Players or Equipment, p.28).
Check-In Player Units
Player Units are updated with current configuration information each
time the Player Unit completes a “Check-In” with an Alert Monitor. This
happens automatically following the first motion trigger after midnight,
and after initial setup of the Player Unit with a system.
If Player settings are changed on an existing system, it may be
necessary to manually initiate a Player Unit Check-In to transfer updated
settings before use.
To manually initiate a Check-In, hold the Check-In button for two (2)
seconds until the red LED turns off and on again, then release. Check-In
is confirmed with five (5) flashes of both red and yellow LEDs on the
Player Unit.
Note:
Note:Note:
Note: Player Units automatically Check
Player Units automatically CheckPlayer Units automatically Check
Player Units automatically Check----In once (and only once) each
In once (and only once) each In once (and only once) each
In once (and only once) each
day while operating.
day while operating.day while operating.
day while operating. Player Units will attempt to check-in when first
activated by motion after 12 am each day; new check-in cycles begin at
12am. Programming changes made to the system after a Player Unit
Programming changes made to the system after a Player Unit Programming changes made to the system after a Player Unit
Programming changes made to the system after a Player Unit
P/N R63314 v1.0 Page | 32
has checked
has checkedhas checked
has checked----in for the day will be transferred to the Player Unit the
in for the day will be transferred to the Player Unit the in for the day will be transferred to the Player Unit the
in for the day will be transferred to the Player Unit the
following day
following dayfollowing day
following day, unless manual check
, unless manual check, unless manual check
, unless manual check----in is performed to update Player
in is performed to update Player in is performed to update Player
in is performed to update Player
Unit programming.
Unit programming. Unit programming.
Unit programming.
Checking Player Attendance
Player Attendance may be verified as follows:
1) On the Alert Monitor, navigate to the CHECK-INS menu on the HOME
screen, and press the SELECT button to view Check-In information.
2) The display will show how many Player Units out of the total have
established communication for the day.
3) Select VIEW ABSENT to see which Player Unit(s) have not CheckedIn that day. For those not Checked-In, ensure Player Units are:
a) Powered On,
b) Within radio range (50 yards) of an operating Alert Monitor,
and
c) Properly configured and assigned to Player using InSite
Player Management software.
4) For Player Units not Checked-In automatically, hold the Check-In
button for 2 seconds until the red LED turns off and on again, then
release. Check-In is confirmed with 5 flashes of both red and yellow
LEDs on the Player Unit. Confirm check-ins through the CHECK-IN
menu on the Alert Monitor.
DU RI NG U SE
During a game, Player Units monitor and record significant impacts, and
will transmit Alerts to the Alert Monitor(s) when over-exposure thresholds
are exceeded. The Player Unit has a communication range of up to 50
yards.
If an Alert is generated while the Player Unit is out of communication
range (50 yards), the Alert will be stored on the Player Unit until it is
successfully transmitted to an Alert Monitor. Player name, jersey
number, date of impact, time of impact, and alert type (single or multiple)
will be displayed on the Alert Monitor when the Alert is received.
P/N R63314 v1.0 Page | 33
Al er t Th re sholds and HITsp
InSite Player Units monitor impact exposure using a novel impact
exposure metric called HITsp
HITspHITsp
HITsp (HIT Severity Profile). HITsp combines
effects of the following into a single numerical index:
• Linear and rotational acceleration,
• Impact location, and
• Impact duration
Since 2004, Riddell has collected millions of impacts on-field at all
levels of play using the Sideline Response System. Based on data
collected during this novel research, HITsp and InSite Alert thresholds
were developed. While InSite does not diagnose concussions and is not
does not diagnose concussions and is not does not diagnose concussions and is not
does not diagnose concussions and is not
intended to be
intended to be intended to be
intended to be used as
used as used as
used as a diagnostic device
a diagnostic devicea diagnostic device
a diagnostic device, HITsp does provide for a
more specific correlation of on-field injuries and impact exposure than
single factors alone1.
InSite provides two types of impact Alerts, “Single Impact” and “Multiple
Impact”. Both Alert types indicate that atypically high head-impact
exposure has been experienced by the player, and that clinical best
practices should be used to conduct an assessment for potential head
injury (concussion). Alert thresholds are customized based on level of
play and playing position on the field. Alerts report atypically high
exposure relative to other players of similar level of play at the same
playing position.
• Single
SingleSingle
Single IIIImpact
mpactmpact
mpact Alerts
AlertsAlerts
Alerts ---- Alerts impacts whose severities are above
the predetermined threshold for the player position and play
level as assigned using InSite Player Management software.
Single event Alerts exceed the 99th percentile HITsp value for
that skill level and playing position (i.e. the top 1%) based on
field data collected using the Riddell Sideline Response System.
1
Greenwald RM, Gwin JT, Chu JJ, Crisco JJ., “Head impact severity measures for
evaluating mild traumatic brain injury risk exposure”, Neurosurgery, 2008 Apr,
62(4):789-98, discussion 798.
P/N R63314 v1.0 Page | 34
• Multiple Impact Alerts
Multiple Impact AlertsMultiple Impact Alerts
Multiple Impact Alerts - are a proprietary cumulative exposure
Alert created by a combination of:
1) Cumulative Impact Exposure Score – all impacts exceeding
the 95th percentile (i.e. top 5%) are added to a timeweighted rolling 7-day index.
2) Magnitude of the most recent incoming impact.
When the sum of the cumulative index and the most recent
incoming impact exceeds a pre-determined cumulative
exposure threshold, a Multiple Impact Alert is generated. If a
Player has a high cumulative score, relatively small single
impacts may result in over-exposure and generation of a
Multiple Impact Alert.
Alerts (either single or multiple) are indicative of higher-than-normal
impact exposure. When an Alert is received, you should deploy your
program’s concussion assessment protocol immediately. For more
information, see CDC concussion guidelines:
http://www.cdc.gov/concussion/
AF TER USE
Equipment Management
The following steps should be followed after every practice or game:
1) Player Units
Player UnitsPlayer Units
Player Units - Leave Player Units in helmets and leave them
powered on. The Player Units will enter a sleep state when left
motionless for several minutes.
2) Alert Monitor(s)
Alert Monitor(s)Alert Monitor(s)
Alert Monitor(s) - Download Alerts from Alert Monitor and charge as
needed (see Downloading Alerts from the Alert Monitor, p.35)
3) Software
SoftwareSoftware
Software – review Alerts using InSite Player Management software
(see Alert Management, p.35)
P/N R63314 v1.0 Page | 35
Downloading Alerts from the Alert Monito r
Alerts are downloaded from the Alert Monitor to InSite Player
Management software using the following procedure:
1) Open InSite Player Management software
2) Connect the Alert Monitor via the USB cable to the computer
The application will automatically check the Alert Monitor for new alerts
and download them to software.
Riddell recommends weekly charging of the Alert Monitor (see Battery
Installation and Charging, p.8). The Alert Monitor is charged through its
USB port, using either:
1) The USB connection to a computer while the computer is
operating, or
2) The AC Charger supplied with the Alert Monitor.
Alert Manage ment
This screen allows the user to view, analyze and delete alerts that have
been downloaded from the Alert Monitor(s).
Alerts are displayed by
team. To see alerts received for players on each team, select the
appropriate team name from the drop-down menu.
1) Alert Management
Alert ManagementAlert Management
Alert Management Highlighted
selection displays
ALERT
MANAGEMENT
screen.
2) Player Info
Player InfoPlayer Info
Player Info - Player
information is
displayed along
with the Alert Type:
either single or
multiple.
P/N R63314 v1.0 Page | 36
3) Mark as Read
Mark as ReadMark as Read
Mark as Read - When this button is clicked, the highlighted alert will
be marked as read.
4) Delete
DeleteDelete
Delete - When this button is clicked, the highlighted selection will be
deleted.
5) Export to
Export to Export to
Export to File
FileFile
File - When this button is clicked, all information will be
exported as a *.csv file.
LO NG -T ERM (END-OF-SEASON) STO RA GE
The following steps should be followed after every season:
1) Remove the batteries from all Alert Monitors.
2) Power off the Player Unit by holding the Power button for ~10
seconds until the red and yellow LEDs flash alternately, then release.
3) Return the instrumented helmets for reconditioning to a Riddell
factory-authorized reconditioning center in advance of the following
season. Please call Riddell Customer Service at (800) 275-5338 for
the factory authorized reconditioning center nearest you.
MA IN TE NA NC E
MA IN TE NA NC EMA IN TE NA NC E
MA IN TE NA NC E
To keep your equipment in peak operating condition, perform these
maintenance procedures at periodic intervals.
RE CO NDITIONING
Riddell recommends reconditioning the Player Unit once per year, at
which time each Player Unit is factory tested and the internal battery is
replaced (see Long-Term (End-of-Season) Storage above). Failure to
recondition the Player Unit will result in loss of battery power due to full
battery discharge.
P/N R63314 v1.0 Page | 37
SO FTWARE AND FIRMWARE UPDAT ES
When the computer is connected to an active internet connection, InSite
Player Management software will automatically check for updates upon
startup, both for InSite Player Management software, and for firmware
for Alert Monitors and Player Units. When updates are available, the
updates will download automatically as a background process. When
download is complete, the user will be prompted through the Update
Wizards - first for software, then for Alert Monitor firmware, and finally
for Player Unit firmware.
To implement firmware updates manually at any other time, select the
“SYSTEM SETTINGS” tab in the InSite Player Management software,
click the “UPDATE FIRMWARE” button for the desired hardware, and
follow the instructions onscreen (see System Settings, Items 4 and 5,
p.30).
Software Update s
Note:
Note:Note:
Note: To install InSite Player Management software on a Windows PC or
Mac, it is necessary to have Administrator-level access rights. Please
contact your system administrator as needed to establish access rights
to install software.
When a software update is available, the update will automatically
download in the background while the InSite Player Management
software is running and computer connected to the Internet. Once
download is complete, the user will be prompted to install the update
during the next startup of the software. Follow the instructions onscreen to complete the installation or contact your network
administrator.
Alert Monitor Firmware Updates
When prompted to update Alert Monitor firmware during software
startup, select the team name whose hardware you wish to update.
P/N R63314 v1.0 Page | 38
This will launch the Alert Monitor firmware wizard. Updated firmware will
be downloaded through the active internet connection and the
suggested update will be displayed.
Click ‘NEXT’. The Alert Monitor will begin its update and display a
progress indicator.
To finish the firmware update on the Alert Monitor, remove the battery
door and place the Alert Monitor into Device Firmware Update (DFU)
mode following the on-screen instructions. The button is directly below
the small (1 mm) hole in the housing near the bottom left corner of the
P/N R63314 v1.0 Page | 39
battery recess. When the button is depressed, there will be some tactile
feedback and the screen will go blank.
Click ‘NEXT’. The update progress indicator will be displayed again until
the update is complete.
Note:
Note: Note:
Note: Alert Monitors can be updated without an internet connection.
Player Unit Firmware Updates
When prompted to update Player Unit firmware, select the team name
whose hardware you wish to update. This will launch the Player Unit
Firmware Wizard:
P/N R63314 v1.0 Page | 40
Click ‘NEXT’. The suggested update will be displayed.
Click ‘NEXT’. The firmware must first be uploaded to the Alert Monitor
that is plugged in.
Click ‘NEXT’. The Alert Monitor will begin its upload of Player Unit
firmware and display a progress indicator.
P/N R63314 v1.0 Page | 41
A list of all outdated Player Units is displayed.
Each is updated individually by selecting each Player Unit to from the list
and clicking ‘NEXT’.
P/N R63314 v1.0 Page | 42
Follow the on-screen instructions for the selected Player Unit and click
‘NEXT’. The update progress indicator will be displayed again until the
update is complete.
Note:
Note: Note:
Note: Player Units can be updated without an internet connection.
BA TT ERIES
New Batteries
The Alert Monitor comes with rechargeable batteries that are fully
charged during manufacture, but may partially discharge during
subsequent storage and shipping. Upon initial use (or after a prolonged
storage period), the battery may require charging to reach full capacity,
and three to four full charge/discharge cycles before reaching maximum
capacity.
Battery H andling
• If the battery will not be in use for a month or longer, Riddell
recommends that it be removed from the Alert Monitor and stored
in a cool, dry place.
• A charged battery will eventually lose its charge if unused. It may
therefore be necessary to recharge the battery after a storage
period.
• Actual battery run-time depends upon the power demands made by
the equipment it powers and usage patterns. Typical Alert Monitor
battery life is 1-2 weeks of normal use.
P/N R63314 v1.0 Page | 43
CL EA NI NG I NSITE EQUIPMENT
Alert Monitor
The Alert Monitor may be cleaned with mild soap, water, and a soft cloth.
Dampen the cloth with soapy water, and clean Alert Monitor gently.
Avoid spraying any cleaners directly onto the monitor housings.
NNNNote:
ote:ote:
ote: Avoid use of strong detergents or cleaning solvents, as they could
damage the Alert Monitor and void warranty. Do not use rubbing
alcohol or other solvents to clean the Alert Monitor screen. Permanent
damage may result.
Player Unit
The Player Unit and sensor may be cleaned with mild soap, water, and a
soft cloth. Dampen the cloth with soapy water, and clean Player Unit
gently.
Note:
Note:Note:
Note: Avoid use of strong detergents or cleaning solvents, as they
could damage the Player Unit and void warranty. Do not submerge
Player Unit sensor pad and transmitter in liquid or machine wash.
TROU B
TROU BTROUB
TROU BLLLLESHOOTI NG
ES HO OTINGES HO OTING
ES HO OTING
The following troubleshooting procedures may be used to identify and
resolve concerns regarding InSite operation. For additional assistance,
please contact Riddell Customer Service at (800) 275-5338.
P/N R63314 v1.0 Page | 44
AL ER T MONITOR
Symptoms & Solutions
SYMPTOM
SYMPTOMSYMPTOM
SYMPTOM POSSIBLE SOLUTION
POSSIBLE SOLUTIONPOSSIBLE SOLUTION
POSSIBLE SOLUTION
Alert Monitor will
not power on.
• Check that batteries are installed in the
correct orientation. (see Battery Installation
and Charging, p.8)
• Batteries may be fully discharged. Connect
Alert Monitor to computer (or AC charger and
wall outlet) via the USB cable and charge
using the procedure in this manual. (see
Battery Installation and Charging, p.8)
• If batteries fail to charge adequately, replace
with size AA nickel-metal hydride (NiMH)
rechargeable batteries (Energizer Recharge
2300 mAh, or equivalent)
Alert Monitor is
On but is not
operating
properly or the
display isn’t
normal.
• Turn Alert Monitor off and then back on again.
Perform the diagnostic test on the Alert
Monitor by selecting SETTINGS
CONFIGURATIONS USER TESTS and
following the prompts on-screen.
Alert Monitor
does not
communicate
with the Player
Management
software when
connected via
USB cable.
• Disconnect Alert Monitor from computer. Turn
the Alert Monitor off and back on again. Shut
down and restart InSite Player Management
software. Reconnect Alert Monitor to
computer.
• If the above steps do not work, try a different
USB cable or USB port.
Player Unit does
not Check-In with
Alert Monitor
(shown as
ABSENT).
• Verify that all hardware (Alert Monitors and
Player Units) have been set up correctly in the
software and that all hardware is synced. (see
Creating Players and Assigning Player Units,
p.23)
• Verify Alert Monitor is unplugged from USB
cable and powered On.
P/N R63314 v1.0 Page | 45
SYMPTOM
SYMPTOMSYMPTOM
SYMPTOM POSSIBLE SOLUTION
POSSIBLE SOLUTIONPOSSIBLE SOLUTION
POSSIBLE SOLUTION
Player Unit does
not Check-In with
Alert Monitor
(shown as
ABSENT).
• Verify that the Player Unit is powered On and is
active (see Player Unit – Controls and
Indicators, p.13-15).
• Verify Player Unit is within range (50 yards) of
an operating Alert Monitor
• Manually initiate a Player Unit Check-In by
pressing Check-In button for two seconds (see
Check-In Player Units, p.31).
Alert Monitor is
not receiving
alerts.
• It is generally difficult to discern whether an
impact was too great or small in magnitude
simply by observing collisions on the field.
However, if the Alert Monitor does not seem to
be receiving alerts:
o Verify player position and play level has
been set properly in InSite Player
Management software, and that all
hardware has been synced.
o Ensure Alert Monitors and Player Units are
powered on, and that Player Units have
checked in with their associated Alert
Monitor(s).
o Check that the Alert Monitors and Player
Units are within range (50 yards).
o Place the Player Unit into Test Mode and
send a Test Alert to verify the system is
performing correctly (see Sending Test
Alerts, p. 46).
Alert Monitor is
receiving alerts
even when
removed from a
team.
• Unless all hardware is synced when
changes are made in software,
hardware will try to communicate as it
was last set up. Verify settings in
software, sync all Alert Monitors, and
manually check-in all Player Units to
complete transfer of new settings.
Alert Monitor has
Player Unit
check-in errors.
• Initiate manual Check-In to resolve errors
(see Check-In Player Units, p.31)
P/N R63314 v1.0 Page | 46
PL AYER U NI T
Se nd in g Te st A le rts (Test Mode)
A Player Unit can send an Alert by placing it in Test Mode. A simulated
impact can then be initiated by the Player Unit and transmitted to the Alert
Monitor for viewing to confirm communication and Alerting function between
Player Unit and Alert Monitor.
To enter
To enter To enter
To enter Test
TestTest
Test Mo
MoMo
Mode
dede
de:
1) Press and hold the Power button on the Player Unit for six (6) seconds
until the yellow LED turns off and on again, and release. The red and
yellow LEDs will flash alternately six times. The Player Unit is now in Test
Mode.
2) To generate an Alert, press and hold for two (2) seconds until the LED
blinks off, then release:
• Check-In Button – for Single Alert
• Power Button – for Multiple Alert
The red and yellow LEDs will flash simultaneously three times, followed
by the yellow LED flashing as the Player Unit waits to communicate the
Alert to the Alert Monitor. A series of simultaneous LED flashes
indicates that the Alert has been transmitted. Alert transmission should
happen within 20 seconds.
3) Once the Alert has been transmitted, the Helmet Alert Icon should begin
to flash on the Alert Monitor. Highlight “X NEW ALERTS” on the main
menu and press the SELECT button to view the Alert History screen. The
text line of the test alert should be flashing. Highlight it and press the
SELECT button again to view more detailed alert information.
4) To exit Test Mode, press and hold the Check-In button for five (5)
seconds until the red LED flashes off and back on twice, then release.
The red LED will flash five times. Alternately, wait 10 minutes without
sending new Test Alerts and the Player Unit will time out of Test Mode.
P/N R63314 v1.0 Page | 47
Symptoms & Solutions
SYMPTOM
SYMPTOMSYMPTOM
SYMPTOM POSSIBLE SOLUTION
POSSIBLE SOLUTIONPOSSIBLE SOLUTION
POSSIBLE SOLUTION
Player Unit does
not power on.
• Player Unit may have unintentionally been
placed in button lock-out mode. Wait 10
minutes, and then try again. If the Player
Unit still fails to power on, call Riddell
Customer Service at (800) 275-5338 for
instructions on how to return to a Riddellauthorized reconditioning center for battery
replacement.
The lighting pattern
is not flashing as
expected.
• The Player Unit was likely placed into a
different operating mode than desired.
Power cycle the Player Unit off/on. (see
Controls and Indicators, p.12)
Player Unit does
not seem to be
sending alerts as
expected.
• Place the player unit in Test Mode and
create a test impact to verify the system is
performing correctly. (see Sending Test
Alerts, p. 46)
Player unit seems
either too sensitive
(many alerts) or not
sensitive enough
(not alerting on
large impacts).
• It is generally difficult to discern whether an
impact was too great or small in magnitude
simply by observing collisions on the field.
The system is designed to alert only the top
1% of single impacts, and to atypically high
cumulative exposure levels. However, if the
player unit appears to be Alerting
improperly, check the player level and
position assigned within InSite Player
Management software. Sync all Alert
Monitors and Check-In all Player Units to
ensure proper configuration.
Player Unit does
not Check-In with
Alert Monitor
(shown as
ABSENT).
• Verify that all hardware (Alert Monitors and
Player Units) have been set up correctly
using ISPM software and that all hardware is
synced. (see Creating Players and Assigning
Player Units, p.23)
P/N R63314 v1.0 Page | 48
SYMPTOM
SYMPTOMSYMPTOM
SYMPTOM POSSIBLE SOLUTION
POSSIBLE SOLUTIONPOSSIBLE SOLUTION
POSSIBLE SOLUTION
Player Unit does
not Check-In with
Alert Monitor
(shown as
ABSENT).
• Verify Alert Monitor is unplugged from USB
cable and powered On.
• Verify that the Player Unit is powered On and
is active (see Player Unit – Controls and
Indicators, p.13-15).
• Verify Player Unit is within range (50 yards)
of an operating Alert Monitor
• Manually initiate a Player Unit Check-In by
pressing Check-In button for two seconds
(see Check-In Player Units, p.31).
IN SI TE P LA YER MANAGEMENT SO FTWARE
Symptoms & Solutions
SYMPTOM
SYMPTOMSYMPTOM
SYMPTOM POSSIBLE SOLUTION
POSSIBLE SOLUTIONPOSSIBLE SOLUTION
POSSIBLE SOLUTION
Trouble installing or
updating ISPM
• Contact your network administrator for
further assistance
ISPM does not
recognize an Alert
Monitor when
connected via the
USB cable.
• Ensure USB cable connections are secure.
Restart ISPM. If this fails, restart the
computer and try again.
• Attempt to use another short (1m) USB
cable in case of USB cable damage.
Cannot add or
remove hardware
through the ISPM.
• See error message pop-ups for more details.
Ensure Player Units have power (if
applicable).
ISPM freezes or
has other
navigating issues.
• Close ISPM and restart.
P/N R63314 v1.0 Page | 49
SYMPTOM
SYMPTOMSYMPTOM
SYMPTOM POSSIBLE SOLUTION
POSSIBLE SOLUTIONPOSSIBLE SOLUTION
POSSIBLE SOLUTION
ISPM pop-up
indicates firmware
compatibility
issues.
• Update firmware as necessary (see Software
& Firmware Updates, p.37). Contact your
network administrator to update ISPM
following start-up prompts if applicable.
When adding a
Player Unit through
the ISPM, Player
Unit ID number is
“0” or “00”.
• Alert Monitor was disconnected during the
programming process. Delete the Player
Unit from the software, plug Alert Monitor in
for the duration of the programming
process, and verify that a non-zero Player
Unit ID number appears.
CO NT AC T IN FORMATION
CO NT AC T IN FORMATIONCO NT AC T IN FORMATION
CO NT AC T IN FORMATION
For Sales & Customer Service support, please contact:
Riddell – Customer Support Group
9801 W. Higgins Rd, Suite 800
Rosemont, IL 60018
P: (800) 275-5338
insitehelp@riddellsports.com
www.riddell.com
CO MP LI ANCE I NFORMATI
CO MP LI ANCE I NFORMATICO MP LI ANCE I NFORMATI
CO MP LI ANCE I NFORMATION
ONO N
ON
Federal Communications Commi ssion (FCC)
The following statements apply to the InSite Player Unit and Alert
Monitor, as required by the Federal Communications Commission (FCC):
Compliance
Compliance Compliance
Compliance Statement (Part 15.19)
Statement (Part 15.19)Statement (Part 15.19)
Statement (Part 15.19)
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received,
including interference that may cause undesired operation.
P/N R63314 v1.0 Page | 50
Warning (Part 15.21)
Warning (Part 15.21)Warning (Part 15.21)
Warning (Part 15.21)
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
Industry Canada (IC)
The following statement applies to the InSite Player Unit and Alert
Monitor, as required by Industry Canada (IC):
Compliance
Compliance Compliance
Compliance Statement (RSS
Statement (RSSStatement (RSS
Statement (RSS----GEN
GENGEN
GEN, Section 7.1.5
, Section 7.1.5, Section 7.1.5
, Section 7.1.5))))
Operation is subject to the following two conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received,
including interference that may cause undesired operation.
WA RR AN T
WA RR AN TWARRANT
WA RR AN TYYYY
• Riddell warrants InSite to be free from defects in materials and
workmanship for a period of one (1) year from the date of purchase
provided there has been normal use and proper maintenance.
• To the extent permitted by law and not otherwise, this warranty is in
lieu of all other warranties, express or implied, whether Statutory or
otherwise, including any implied warranties of merchantability or
fitness for any particular purpose.
• Manufacturer shall not be liable for any consequential damages
resulting from the use of its products.
• The device covered by this warranty should be returned to Riddell,
along with proof of purchase.
Loading...