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Ricoh rsc1fax Technical Bulletin

RICOH Technical
Bulletin
PAGE: 1/1
Model:
Subject: From: Classification:
Russian-C
Quick dial problem
Technical Services Dept., GTS Division
Troubleshooting Mechanical Paper path Other ( )
Date:
Prepared by:
Part information Electrical Transmit/receive
15-Dec-99
Action required Service manual revision Retrofit information
K. Miura
RA265001
SYMPTOM
In cases where the country code has been changed to France (00), the following error is displayed as soon as the quick dial key is selected: "This destination is not available. Please check FAX number".
CAUSE
The communication switch 06 bit 4 mode is a carryover from the previous model and is not used in the Russian-C1. However, the software activates the mode by changing the value from 0 to 1 when the country code is changed to 00. For modes that are carried over but not meant to be used, the software will normally not do this.
SOLUTION
After changing the country code to France (00) at installation, communication switch 06 bit 04 should be disabled by changing the value from 1 to 0.
As a permanent solution, a modified version (ver. 13.04) of the software has been released.
RICOH Technical
Reissued: 29-Feb-00
Bulletin
PAGE: 1/4
Model:
Russian-C Fax Option
Date:
31-Dec-99
No.:
RA895001a
RTB Correction
The items in bold italics have been corrected/added.
Subject: From: Classification:
ROM History (Russian-C Fax Option)
Technical Services Dept., GTS Division
Troubleshooting Mechanical Paper path Other ( )
Part information Electrical Transmit/receive
Firmware history for the Russian-C Fax Option.
- USA Model -
File No.
A2685582 (A268Uxxx) Version C.SUM Production
B 002 10.03 48D4 1st Mass Prod.
C 003 13.03 AE2E December Prod. ‘99
- European Model -
File No.
A2685584 (A268Exxx) Version C.SUM Production
C 103 10.03 2512 1st Mass Prod. D 104 12.01 35B2 November Prod. ‘99
E 105 13.03 A88A December Prod. ’99
F 106 13.04 1EDA December Prod. ‘99
G 107 16.01 4C32 February Prod. ‘00
Prepared by:
Action required Service manual revision Retrofit information
M.Mano
- European 2nd Language -
File No.
A2685585 (A268Exxx) Version
200 12.01 E0B4 A 201 13.03 0136 B 202 13.04 3C64
C 203 16.01 9112
- European 3rd Language -
File No.
A2685586 (A268Exxx) Version C.SUM
300 12.01 BD3B A 301 13.03 7265 B 302 13.04 EA5A
C 303 16.01 B4B1
- Asia Version -
File No.
A2685587 (A268Axxx) Version C.SUM Production
000 10.03 87BE 1st Mass Prod.
A 001 13.03 34AB December Prod. ‘99
B 002 13.05 8163 February Prod. ‘99
RICOH Technical
Reissued: 29-Feb-00
Bulletin
PAGE: 2/4
Model:
Russian-C Fax Option
Date:
31-Dec-99
Symptom Corrected
The PC Fax Expander is not recognized (only for the Asia version). A ghost image may appear on the left of the page in JBIG direct transmission mode during dual operation. (The page width data is sometimes not received before making the page.) For CTR21 approval, the unique dialing requirements (Communication switch 06) are not used and their defaults were changed from “Enabled” to “Disabled”. Also, the G4 country code in France was changed from 00 to 02 (UK).
Country Code Comm SW06 G3 SW0B G4i SW00
Germany bit 0 :0 bit 2 :0 ­Austria bit 1 :0 - ­Denmark bit 3 :0 - ­France - bit 5 :0 00000010 Switzerland bit 5 :0 - -
When using the Create Margin Transmission function and the rear side image needs to be rotated 180 degrees, the margin for the rear side is placed on the right (instead of the left).
Quick Dial does not work when the country code is set to France. If this problem occurs with old firmware, please change communication switch 06 – bit 4 from 1 to 0. Conditions for printing (Scan Router): This determines whether or not the machine will print out the incoming fax when transmission is made to a Scan Router Professional Station.
User Parameter switch 31 bit 2
0:
Document not printed
The German wording is wrong.
1.G3 Auto Sel. -> G3 Autom.Wahl
2.Etikett einf·gen:progr.Wert -> Anw.-einf·gen:progr.Name
3.Etik.einf.:AUS -> Name einf.:AUS
4.Anw.-Progr. Hauptmen -> Anw.-Progr.Hauptmen When the received CSI has only space data, it is ignored by this version of the firmware. Line Error Marks on the received page: A mark will be printed on the left edge of the page anywhere a line error has occurred in the data, if the following bit is enabled.
System switch 00 bit 4
0:
Disabled
1:
Enabled
1:
Document will be printed
·
No.:
RA895001a
USA EU EU2 EU3 Asia/
TWN
----B
-GCC -
-GCC -
-GCC -
-FBB -
CEAA -
-DAA -
B C A A “ ”
B C A A “ ”
RICOH Technical
Reissued: 29-Feb-00
Bulletin
PAGE: 3/4
Model:
In order to ensure that the NSF/DIS signals (from the machine that is to receive the facsimile) will successfully be received by the sender, the transmission duration of these signals can now be extended as follows:
G3 switch 0F Bit 3 Bit 2 Settings
Russian-C Fax Option
Symptom Corrected
0 0 32 seconds 0 1 40 seconds 1 0 50 seconds 1 1 60 seconds
Date:
31-Dec-99
No.:
RA895001a
USA EU EU2 EU3 Asia/
TWN
B C A A “ ”
RICOH Technical
Reissued: 29-Feb-00
Bulletin
PAGE: 4/4
Model:
A2685582 A895-01
A2685584 A895-02
A2685585 A895-02
A2685586 A895-02
Russian-C Fax Option
C
D E F
GTBA
A B
CTBA
A B
CTBA
H3491200001
H3491003837 H3491202306 H3491202306
H3491202306 H3491202306
H3491202306 H3491202306
~
~
~
~ ~
~ ~
~ ~
Date:
31-Dec-99
No.:
RA895001a
A2685587 A895-03
A
B
H3491202496
H3400201122
~
~
~
!"#$% T
echnical Bulletin
PAGE: 1/4
Model:
Russian-C (Fax Option)
Date:
28-Apr-00
No.:
Number Correction, RTB Correction
The bulletin number has been corrected. (RA895001 → RA265009) The items in bold italics have been corrected or added.
Subject:
From:
Classification:
ROM History (Russian-C Fax Option)
Technical Services Dept., GTS Division
Troubleshooting
Mechanical
Paper path
Other ( )
Part information
Electrical
Transmit/receive
Firmware history for the Russian-C Fax Option USA Model
File No.
A2685582 (A268Uxxx) Version C.SUM Production
B 002 10.03 48D4 1st Mass Prod.
C 003 13.03 AE2E December Prod. ‘99
European Model
Prepared by:
Action required
Service manual revision
Retrofit information
M.Mano
RA265009
File No.
A2685584 (A268Exxx) Version C.SUM Production
C 103 10.03 2512 1st Mass Prod. D 104 12.01 35B2 November Prod. ‘99
E 105 13.03 A88A December Prod. ’99
F 106 13.04 1EDA December Prod. ‘99
G 107 16.01 4C32 February Prod. ‘00
H 108 18.00 BE30 April Prod. ‘00
European 2nd Language
File No.
A2685585 (A268Exxx) Version
200 12.01 E0B4 A 201 13.03 0136 B 202 13.04 3C64 C 203 16.01 9112
D 204 18.00 8720
European 3rd Language
File No.
A2685586 (A268Exxx) Version C.SUM
300 12.01 BD3B A 301 13.03 7265 B 302 13.04 EA5A C 303 16.01 B4B1
D 304 18.00 AAE2
!"#$% T
echnical Bulletin
PAGE: 2/4
Model:
Asia Version
A 001 13.03 34AB December Prod. ‘99
Russian-C (Fax Option)
File No.
A2685587 (A268Axxx) Version C.SUM Production
000 10.03 87BE 1st Mass Prod.
B 002 13.05 8163 February Prod. ‘00
C 003 17.02 5C77 April Prod. ‘00 D 004 18.00 B27D April Prod. ‘00
Date:
28-Apr-00
No.:
RA265009
!"#$% T
echnical Bulletin
PAGE: 3/4
Model:
Russian-C (Fax Option)
Date:
28-Apr-00
Symptom Corrected (for older corrections, see previous
RTBs)
When sending an original wider than the maximum paper width of the receiving machine (Auto-Reduction OFF / JBIG compression), the machine cuts the image to the smaller size but sends the left most area of the image instead of the central area. The symptom occurs only when the following software is used:
European model: A2685584C (ver. 16.01) European 2 European 3
Asian model: A2685587D (ver. 17.02) Even though the following bit switch settings should disable the File Retention function, the machine retains files for 24 hours:
User Parameter switch 24 (swusr_18):
(bit 1, bit 0) = (1, 0) When bit 4 of Communication switch 07 is 1 (Fallback from G4 to G3 when G4 communication fails on the ISDN B­channel is enabled) and a G4 communication error occurs on the ISDN B-channel (ADF mode), the machine falls back to G3 and resumes transmission from the second page. This is because the first page has already fed out from the ADF. The PTT approval for Hungary has been passed. The following country code will be added for Hungary: 22H (34) The following Chinese characters have been corrected for the KANTAI display language:
nd
language: A2685585C (ver. 16.01)
rd
language: A2685586C (ver. 16.01)
No.:
RA265009
USA EU EU2 EU3 Asia/
TWN
-
-
-
-
- ---
HDD D
HDD D
HDD C
HDD
-
C
>
>
When using the Create Margin Transmission function and the rear side image needs to be rotated 180 degrees, the margin for the rear side is placed on the right (instead of the left). A ghost image may appear on the left of the page in JBIG direct transmission mode during dual operation. (The page width data is occasionally not received before making the page.)
-GCC
-GCC
C
C
!"#$% T
echnical Bulletin
PAGE: 4/4
Model:
A2685582 A895-01
A2685584 A895-02
A2685585 A895-02
A2685586 A895-02
Russian-C (Fax Option)
C
D
E
F
G
HTBA
A
B
C
DTBA
A
B
C
DTBA
H3491200001 ∼
H3491003837∼ H3491202306 ∼ H3491202306 ∼
H3400200728
H3491202306 ∼ H3491202306 ∼
H3400200728
H3491202306 ∼ H3491202306 ∼
H3400200728
∼∼∼∼
∼∼∼∼
∼∼∼∼
Date:
28-Apr-00
No.:
RA265009
A2685587 A895-03
A B
C DTBA
H3491202496 ∼ H3400201122 ∼
H3400404851 ∼
!"#$% T
echnical Bulletin
PAGE: 1/1
Model:
Subject:
From:
Classification:
Firmware history for the Russian-C SG3-V34 option.
Russian-C (Fax Option)
V34 Modem ROM History (Russian-C SG3 Option)
Technical Services Dept., GTS Division
Troubleshooting
Mechanical
Paper path
Other ( )
A8955590 Version C.SUM Production
“ ” 0331 6D4C 1st Mass Prod.
A 0334 885E February Prod. ‘00
Part information
Electrical
Transmit/receive
Date:
28-Apr-00
Prepared by:
Symptom Corrected
A communication error occurs when the modem data is erased by a loader malfunction. The malfunction is caused by a buildup of static electricity. Note: * Panasonic modem only.
* The loader is a function normally contained in the modem software that allows it to be overwritten to a newer version.
No.:
RA265010
M.Mano
Action required
Service manual revision
Retrofit information
Version
A
To prevent this error, the manufacturer has removed the loader function from ROM version 0334. This function was also removed because the manufacturer does not intend to release any versions after 0334, as it has judged that the need will not arise in the field. As a result, customers who use an SG3 option with ver.0334 will need a technician to install a new SG3 board to update to the next version (if released).
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