You can input characters when making the communication settings (mail
address, title, message, etc.) as explained below.
■ Inputting
A Select the item and press the
button to display the character input
screen.
B Select the desired character by using
the · · · buttons and press
the FUNCTION button.
C Press the ENTER button to exit the
character input screen.
■ Deleting
In step B above use the · · · buttons to move the cursor on the
right position of the character to be deleted and press the button.
• Details of communication setting items are given on page 22 “Setting
Note
Items for Communications”.
112
Page 3
Troubleshooting
In the case of misoperation or when processing cannot be performed due to
some problem, an error message will be displayed. This section explains the
causes of problems and how to remedy them.
Important
• Communication may be terminated due to the situation of the radio
Note
frequency, usage environment, etc. Check that the camera is located
under optimal condition.
■ Dial-Up Connection
Error Message
No PPP account entered
TEL NO must be entered
Authentification failed
Connection ERROR
No communication card
No response from communication
card
Line off or AT command ERROR
Line busy
PPP account for dial-up setting is not entered.
Enter user name (PPP account).
Telephone number has not been input in dial-up
setting. Be sure to enter telephone number.
Dial-up setting is incorrect. Check user name
(PPP account) or PPP password and reset.
Connection cannot be established for some
reason. Check setting for dial-up account, Direct
Upload or FTP Upload and resend.
Communication card has not been inserted. Insert
it to card slot.
Communication card has not been recognized.
Check communication card setting (modem
setting). If message still appears, remove
communication card and reinsert it.
Communication cable has not been correctly
connected to communiation card. Connect cable
correctly.
AT command is incorrect in modem setting. Reset
it.
Dial-up destination is busy. Wait for a while and
establish connection again.
Cause and Remedy
Page
P.25
P.24
P.25
P.24
P.47
P.50
P.57
P.60
P.57
Appendix
P.60
—
113
Page 4
■ Dial-Up Connection (continued)
Error Message
No carrier. Remote system is not
data terminal (MODEM)
No response from remote terminal
Disconnect from remote terminal
Disconnect from PPP server
Dial-up destination has no data terminal (modem)
for communication.
Check telephone number of destination and reset
dial-up account.
Communication may be terminated due to the
situation of the radio frequency, usage
environment, etc. Check that the camera is
located under optimal condition.
There is no response from dial-up destination.
Check telephone number of destination and reset
dial-up account.
Communication may be terminated due to the
situation of the radio frequency, usage
environment, etc. Check that the camera is
located under optimal condition.
Connection has been terminated by dial-up
destination. When you are in the middle of
communicating, check if cable has been removed
or not.
Communication may be terminated due to the
situation of the radio frequency, usage
environment, etc. Check that the camera is
located under optimal condition.
Connection has been terminated by terminal (PPP
server) of dial-up destination. Wait for a while and
establish connection again.
Communication may be terminated due to the
situation of the radio frequency, usage
environment, etc. Check that the camera is
located under optimal condition.
Cause and Remedy
Page
P.24
—
P.24
—
—
—
—
—
■ E-mail/Quick Send
Error Message
Setting error in SMTP server
address
Setting error in POP3 server
address
No Mail setting
114
Cause and Remedy
Mail environment setting is incorrect.
Check address of outgoing mail server (SMTP
server) and reset.
Mail environment setting is incorrect.
Check address of incoming mail server (POP
server) and reset.
Mail settings have not been made or are incorrect.
Reset.
Page
P.33
P.33
P.33
Page 5
■ E-mail/Quick Send (continued)
Error Message
Setting error either in user name or
password
Server is shutdown
Mail handling error
Mail processing error
File I/O ERROR
File processing error
Mail Boxes full
Folder id number exceeded. Cannot
save.
Illegal folder name
CF card is not in use. Format error.
CF card is not in use. Access error.
CF card is not in use. No media
card inserted.
Insufficient memory. Resize and
resend.
Insufficient memory. Decrease the
number of attachment files.
File resize ERROR
Cause and Remedy
E-mail settings are incorrect. Check POP account
and POP password and reset.
Mail server has been shutdown for some reason.
Wait for a while and resend.
Error in internal mail processing. Perform
operation again. If problem persists, switch off
power and perform operation again.
Turn the camera off, then turn it back on again. If
problem persists, make a backup of necessary
files and format the storage memory.
Message storage capacity exceeded and no more
mail can be downloaded. Delete unwanted mail
from inbox or outbox, and download mail.
Folder number exceeding 999 cannot be created.
Delete folder.
Specify another folder name.
Make a backup of necessary files and format the
CF card, or use another storage memory.
Insert the CF card.
File size exceeded spool capacity and no more
mail can be uploaded. Reduce attachment size.
Mail box capacity as full. Delete unwanted mail in
outbox or inbox, or decrease the number of
attachment.
Image size cannot be changed. Changing image
size is not available for the file format. Send it in
original size.
Page
P.33
—
—
*1
P.87
P.92
*1
*1
*1
*1
P.45
P.74
P.86
P.85
P.87
P.92
P.85
P.87
P.92
Appendix
*1 Refer to the ‘Camera’ operation manual.
115
Page 6
■ E-mail/Quick Send (continued)
Error Message
No file
No SEND TO address
Wrong sender address setting
No address
Insufficient memory to save
Insufficient memory
No QUICK SEND settings
Insufficient memory to send.
Confirm file size of the mail.
No file. Confirm selected files.
Cannot QUICK SEND this file
Cannot send multiple files in QUICK
SEND. Retry to select file.
Cause and Remedy
Selected file cannot be found. Select file again. If
message still appears, storage memory is
damaged. Make a backup file and format media.
Mail address has not been entered. Enter
address.
E-mail settings are incorrect. Check sender name
and reset.
Mail address has not been registered in address
book. Register it and retry operation.
Memory capacity is too small, and new mail
cannot be composed or mail downloaded. Delete
unwanted mail and attachment files from outbox
or inbox.
Dial-up account for quick send has not been
registered in dial-up list (DIAL-UP ACCOUNT).
Register it and try operation.
Mail capacity is full. Delete unnecessary mails
from outbox or inbox, or decrease the number of
attachment.
Selected file cannot be found. Select file again. If
message still appears, storage memory is
damaged. Make a backup file and format media.
Files recorded in other camera modes than in Still
Picture mode cannot be uploaded. Select files
recorded in Still Picture mode.
Two or more files are selected. Select 1 file only.
Page
P.65
P.74
P.85
P.44
P.75
P.84
P.33
P.38
P.87
P.92
P.24
P.43
P.87
P.92
P.65
P.74
P.85
P.65
P.65
116
Page 7
■ Direct Upload/FTP Upload
Error Message
Too many files for Direct Upload
Cannot open files to send
Uploading ERROR
File resize error
No file selected for Direct Upload
No Dial-up name selected
PPP ACCOUNT must be entered
TEL NO must be entered
No upload server name setting
Cannot detect IP address
Authentification failed
Cause and Remedy
The number of file to upload is exceeding the
capacity. Decrease the number of file to upload.
File reading failure. Resend. If error persists, file
may be unusable.
Error during uploading. Check communication
settings and resend.
Change image size again or send in original size.
File has not been selected. Select file to upload.
Dial-up account has not been selected. Select
dial-up account.
PPP account has not been input. Input PPP
account in dial-up setting.
Telephone number has not been input in dial-up
setting. Be sure to enter telephone number.
Destination server has not been registered. Set
destination server for Direct Upload or FTP server
address for FTP Upload.
Destination server setting is incorrect and IP
address cannot be obtained. Set destination
server for Direct Upload or FTP server address for
FTP Upload.
Dial-up setting is incorrect. Check user name
(PPP account) or PPP password and reset.
Page
P.71
P.93
—
P.24
P.47
P.50
P.45
P.71
P.96
P.65
P.71
P.93
P.105
P.72
P.97
P.105
P.25
P.24
P.47
P.50
P.47
P.50
P.25
Appendix
117
Page 8
■ Direct Upload/FTP Upload (continued)
Error Message
Connection ERROR
No communication card
No response from communication
card
Line off or AT command ERROR
Line busy
No carrier. Remote system is not
data terminal (MODEM).
No response from remote terminal
Disconnect from remote terminal
Cause and Remedy
Connection cannot be established for some
reason. Check setting for dial-up account, Direct
Upload or FTP Upload and resend.
Communication card has not been inserted. Insert
communication card in card slot.
Communication card has not been recognized.
Check communication card setting (modem
setting). If message still appears, remove
communication card and reinsert it.
Communication cable has not been correctly
connected to communication card. Connect cable
correctly.
AT command is incorrect in modem setting. Reset
it.
Dial-up destination is busy. Wait for a while and
establish connection again.
Dial-up destination has no data terminal (modem)
for communication. Check telephone number of
destination and reset dial-up account.
Communication may be terminated due to the
situation of the radio frequency, usage
environment, etc. Check that the camera is
located under optimal condition.
There is no response from dial-up destination.
Check telephone number of destination and reset
dial-up account.
Communication may be terminated due to the
situation of the radio frequency, usage
environment, etc. Check that the camera is
located under optimal condition.
Connection has been terminated by dial-up
destination. When you are in the middle of
communicating, check if cable has been removed
or not.
Communication may be terminated due to the
situation of the radio frequency, usage
environment, etc. Check that the camera is
located under optimal condition.
Page
P.24
P.47
P.50
P.57
P.60
—
P.60
—
P.24
—
P.24
—
—
—
118
Page 9
■ Direct Upload/FTP Upload (continued)
Error Message
Disconnect from PPP server
■ JOB Navi. Func.
Error Message
No image
File I/O ERROR
Cannot add new folder. Delete
folder.
Folder is full. Cannot add anymore.
*1 Refer to the ‘Connecting to a Personal Computer’ operation manual.
• If the error message continues to be displayed after the above
Note
procedures have been followed, contact the store where purchased or
your nearest Ricoh service office.
Cause and Remedy
Connection has been terminated by terminal (PPP
server) of dial-up destination. Wait for a while and
establish connection again.
Communication may be terminated due to the
situation of the radio frequency, usage
environment, etc. Check that the camera is
located under optimal condition.
Cause and Remedy
Guide List including no image title is selected.
Select Guide List including image tile.
File reading or writing failure. Delete unwanted file
and perform operation. If message still appear,
the storage memory is damaged. Make a backup
of necessary file and format the storage memory.
HTML folder is full. Delete unwanted HTML file by
following steps in “Deleting an HTML File”.
Folder capacity for DCIM folder is full. Delete
unwanted folder.
Page
—
—
Page
*1
*1
P.104
*1
Appendix
119
Page 10
Index
Functional Index
SET Mode (SET)
◆ CAMERA SETTINGS
... KEEP SETTINGS....... Camera .................................. P.108
... LCD CONFIRM. ......... Camera .................................. P.109
... AUTO POWER OFF ... Camera .................................. P.110
... BEEP SOUND............ Camera .................................. P.111
... POWER SAVE ........... Camera .................................. P.112
... DATE SETTINGS....... Camera .................................. P.31
... LANGUAGE ............... Camera .................................. P.113
... VIDEO OUT MODE.... Camera .................................. P.114
... SIGNATURE .............. Camera .................................. P.115