For safe and correct use, be sure to read the Safety Information in
Read This FIrst before using the machine.
TABLE OF CONTENTS
How to Read the Manuals................................................................................................................................. 6
Symbols Used in the Manuals.......................................................................................................................6
Names of Major Features..................................................................................................................................8
1. What You Can Do with This Machine
Searching by What You Want to Do................................................................................................................9
Reducing my Costs......................................................................................................................................... 9
Using Scanned Files on the Computer....................................................................................................... 10
Guide to Names and Functions of Components............................................................................................25
Guide to Components................................................................................................................................. 25
Guide to Functions of the Machine's Options................................................................................................30
Guide to Functions of the Machine's External Options.............................................................................30
Guide to the Names and Functions of the Machine's Control Panel........................................................... 31
Changing the Display Language.................................................................................................................... 32
How to Use the [Home] Screen...................................................................................................................... 33
1
Adding Icons to the [Home] Screen........................................................................................................... 35
How to Use Each Application......................................................................................................................... 38
Registering Functions in a Program.................................................................................................................59
Turning On/Off the Power..............................................................................................................................62
Turning On the Main Power........................................................................................................................62
Turning Off the Main Power........................................................................................................................62
Logging In the Machine...................................................................................................................................64
When the Authentication Screen is Displayed.......................................................................................... 64
User Code Authentication Using the Control Panel.................................................................................. 64
Logging In Using the Control Panel............................................................................................................64
Logging Out Using the Control Panel.........................................................................................................65
Changing the Number of Sets.................................................................................................................... 78
Storing Data in the Document Server............................................................................................................. 80
4. Fax
Basic Procedure for Transmissions (Memory Transmission)..........................................................................81
Registering a Fax Destination......................................................................................................................81
Deleting a Fax Destination.......................................................................................................................... 82
Transmitting while Checking Connection to Destination (Immediate Transmission)................................... 84
Canceling a Transmission................................................................................................................................85
Canceling a Transmission Before the Original Is Scanned...................................................................... 85
Canceling a Transmission While the Original Is Being Scanned.............................................................85
Canceling a Transmission After the Original Is Scanned......................................................................... 85
Printing a Journal Manually.............................................................................................................................87
Quick Installation via a Network................................................................................................................90
Quick Installation via a USB Connection...................................................................................................90
Displaying the Printer Driver Properties.......................................................................................................... 92
Standard Printing..............................................................................................................................................93
When Using the PCL 6 Printer Driver..........................................................................................................93
Printing on Both Sides of Sheets......................................................................................................................94
When Using the PCL 6 Printer Driver..........................................................................................................94
Types of Two-sided Printing........................................................................................................................ 94
Combining Multiple Pages into Single Page..................................................................................................95
When Using the PCL 6 Printer Driver..........................................................................................................95
Types of Combine Printing.......................................................................................................................... 95
Printing on Envelopes.......................................................................................................................................97
Configuring Envelope Settings Using the Control Panel...........................................................................97
Printing on Envelopes Using the Printer Driver...........................................................................................97
Saving and Printing Using the Document Server........................................................................................... 98
Storing Documents in Document Server.....................................................................................................98
Managing Documents Stored in Document Server...................................................................................99
6. Scan
Basic Procedure When Using Scan to Folder............................................................................................. 101
3
Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information.....
Registering an SMB Folder.......................................................................................................................103
Deleting an SMB Registered Folder.........................................................................................................106
Entering the Path to the Destination Manually........................................................................................ 107
Basic Procedure for Sending Scan Files by E-mail......................................................................................108
Registering an E-mail Destination.............................................................................................................108
Deleting an E-mail Destination................................................................................................................. 109
Entering an E-mail Address Manually..................................................................................................... 110
Specifying the File Type................................................................................................................................ 111
Displaying Top Page..................................................................................................................................... 117
Sending faxes or scanned documents when toner has run out............................................................. 155
Disposing of used toner............................................................................................................................ 155
10. Troubleshooting
When a Status Icon Is Displayed..................................................................................................................157
4
When the Indicator Lamp for [Check Status] Is Lit or Flashing...................................................................158
When the Machine Makes a Beeping Sound.............................................................................................160
When You Have Problems Operating the Machine...................................................................................161
When Multiple Functions Cannot Be Executed Simultaneously............................................................ 165
Messages Displayed When You Use the Copy/Document Server Function...........................................166
Messages Displayed When You Use the Facsimile Function.....................................................................168
When Network Setting Problems Occur................................................................................................. 169
When the Remote Fax Function Cannot Be Used...................................................................................175
Messages Displayed When You Use the Printer Function..........................................................................178
Messages Displayed on the Control Panel When You Use the Printer Function..................................178
Messages Printed on the Error Logs or Reports When You Use the Printer Function...........................180
Messages Displayed When You Use the Scanner Function...................................................................... 190
Messages Displayed on the Control Panel When You Use the Scanner Function.............................. 190
When Other Messages Appear...................................................................................................................197
When There Is a Problem Scanning or Storing Originals......................................................................198
When the Address Book Is Updated....................................................................................................... 199
When Data Cannot Be Sent Due to a Problem with the Destination.....................................................200
When the Machine Cannot Be Operated Due to a Problem with the User Certificate.......................200
When Problems Occur While Logging In............................................................................................... 202
When the User Lacks Privileges to Perform an Operation..................................................................... 202
When the LDAP Server Cannot Be Used.................................................................................................202
11. Information for This Machine
Information on Environmental Regulations.................................................................................................. 205
ENERGY STAR Program........................................................................................................................... 205
Energy Saving Functions...........................................................................................................................205
User Information on Electrical and Electronic Equipment (mainly Europe)...................... 207
Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe)
Indicates points to pay attention to when using the machine, and explanations of likely causes of paper
misfeeds, damage to originals, or loss of data. Be sure to read these explanations.
Indicates supplementary explanations of the machine's functions, and instructions on resolving user
errors.
This symbol is located at the end of sections. It indicates where you can find further relevant information.
[ ]
Indicates the names of keys on the machine's display or control panels.
(mainly Europe and Asia), (mainly Europe), or (mainly Asia)
(mainly North America)
Differences in the functions of Region A and Region B models are indicated by two symbols. Read the
information indicated by the symbol that corresponds to the region of the model you are using. For
details about which symbol corresponds to the model you are using, see page 7 "Model-Specific
Information".
6
Model-Specific Information
DQC243
This section explains how you can identify the region your machine belongs to.
There is a label on the rear of the machine, located in the position shown below. The label contains
details that identify the region your machine belongs to. Read the label.
The following information is region-specific. Read the information under the symbol that corresponds to
the region of your machine.
(mainly Europe and Asia)
If the label contains the following, your machine is a region A model:
• CODE XXXX -27, -29
• 220–240 V
(mainly North America)
If the label contains the following, your machine is a region B model:
• CODE XXXX -17
• 120–127 V
• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a
Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch
units.
• If your machine is a region A model and "CODE XXXX -27" is printed on the label, see
" (mainly Europe)" also.
• If your machine is a region A model and "CODE XXXX -29" is printed on the label, see
" (mainly Asia)" also.
7
Names of Major Features
In this manual, major features of the machine are referred to as follows:
• Auto Document Feeder ADF
8
1. What You Can Do with This Machine
BRL059S
You can search for a description by what you want to do.
Searching by What You Want to Do
You can search for a procedure by what you want to do.
Reducing my Costs
Printing multi-page documents on both sides of sheets (Duplex Copy)
See "Duplex Copying", Copy/ Document Server.
Printing multi-page documents and received faxes on a single sheet (Combine (Copier/Fax))
See "Combined Copying", Copy/ Document Server.
See "Combine Two Originals", Fax.
Printing received faxes on both sides of sheets (2 Sided Print)
See "Two-Sided Printing", Fax.
Converting received faxes to electronic formats (Paperless Fax)
See "Confirming/Printing/Deleting Received and Stored Documents", Fax.
Sending files from the computer without printing them (LAN-Fax)
See "Sending Fax Documents from Computers", Fax.
9
BQX138S
1. What You Can Do with This Machine
Checking how much paper is saved ([Information] screen)
See "How to Use the [Information] Screen", Getting Started.
Reducing electricity consumption
See "Saving Energy", Getting Started.
See "Timer Settings", Connecting the Machine/ System Settings.
Using Scanned Files on the Computer
Sending scan files
See "Basic Procedure for Sending Scan Files by E-mail", Scan.
Sending the URL of the folder in which scan files are stored
See "Sending the URL by E-mail", Scan.
Storing scan files in a shared folder
See "Basic Procedure When Using Scan to Folder", Scan.
Storing scan files on media
See "Basic Procedure for Saving Scan Files on a Memory Storage Device", Scan.
Embedding text information in scanned files
See "Embedding Text Information in Scanned Data", Scan.
Converting transmitted faxes to electronic formats and sending them to a computer
See "Overview of Folder Transmission Function", Fax.
10
BRL060S
Searching by What You Want to Do
Managing and using documents converted to electronic formats (Document Server)
See "Relationship between Document Server and Other Functions", Copy/ Document Server.
Registering Destinations
Using the control panel to register destinations in the Address Book
See "Registering Entered Destinations to the Address Book", Fax.
See "Registering a destination in the address book manually", Scan.
Using Web Image Monitor to register destinations from a computer
See "Registering Internet Fax Destination Information Using Web Image Monitor", Fax.
Downloading destinations registered in the machine to the LAN-Fax driver destination list
See "Using the machine's Address Book as the LAN-Fax destination list", Fax.
11
BQX139S
1. What You Can Do with This Machine
Operating the Machine More Effectively
Registering and using frequently-used settings (Program)
See "Registering Functions in a Program", Convenient Functions.
Registering frequently-used settings as initial settings (Program as Defaults (Copy/Fax/
Scanner/Quick Copy/Quick Fax/Quick Scanner/Copier (Classic)/Document Server/Fax
(Classic)/Scanner (Classic))
See "Changing the Default Functions of the Initial Screen", Convenient Functions.
Registering frequently-used printing settings to the printer driver
See "Using One Click Presets", Print.
Changing the initial settings of the printer driver to frequently-used printing settings
See "Displaying the [Printing Preferences] Dialog Box", Print.
Adding shortcuts to frequently used programs or Web pages
See "Adding Icons to the [Home] Screen", Convenient Functions.
Changing the order of the function and shortcut icons
See "Changing the Order of Icons on the [Home] Screen", Convenient Functions.
12
DLN233
What You Can Do with This Machine
What You Can Do with This Machine
This section describes the features of this machine.
Customizing the [Home] Screen
The icons of each function are displayed on the [Home] screen.
• You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs
or Web pages can be recalled easily by pressing the shortcut icons.
• You can display only the icons of functions and shortcuts that you use.
• You can change the order of the function and shortcut icons.
• For details about the features on the [Home] screen, see page 33 "How to Use the [Home]
Screen".
• For details about how to customize the [Home] screen, see "How to Customize the [Home]
Screen", Convenient Functions.
13
CMQ002
1. What You Can Do with This Machine
Making Copies Using Various Functions
• You can reduce or enlarge the copy image. With the Auto Reduce/Enlarge function, the machine
automatically calculates the reproduction ratio based on the sizes of the originals and the paper
you have specified.
See "Reducing or Enlarging Originals", Copy/ Document Server.
• Copier functions such as Duplex and Combine allow you to save on paper by copying multiple
pages onto single sheets.
For details about duplex copying, see "Duplex Copying", Copy/ Document Server.
For details about combined copying, see "Combined Copying", Copy/ Document Server.
• You can copy onto various types of paper such as envelopes and OHP transparencies.
See "Copying onto Various Types of Paper", Copy/ Document Server.
• You can sort copies.
See "Sort", Copy/ Document Server.
(mainly Europe) You Can Give Priority to the Environment or
Performance
You can configure this function in [Maintenance] on the [User Tools] menu.
• Environment Priority
• Performance Priority
14
Printing Data Using Various Functions
CMQ004
• This machine supports network and local connections.
What You Can Do with This Machine
• You can print or delete print jobs stored on the machine's hard disk, which have been previously
sent from computers using the printer driver. The following types of print jobs can be selected:
Sample Print, Locked Print, Hold Print, and Stored Print.
See "Storing Documents in the Hard Disk Drive and Printing Them", Print.
• You can collate printed paper.
See "Collate", Print.
• You can print files stored on a removable memory device and specify print conditions such as print
quality and print size.
See "Direct Printing from a Memory Storage Device", Print.
Utilizing Stored Document
You can store files scanned in copier, facsimile, printer, or scanner mode on the machine's hard disk.
Web Image Monitor allows you to use your computer to search for, view, print, delete, and send stored
files via the network. You can also change print settings and print multiple documents (Document Server).
15
CJQ603
1. What You Can Do with This Machine
• You can retrieve stored documents scanned in scanner mode to your computer.
• Using the file format converter, you can download documents stored in copier, Document Server,
or printer mode to your computer.
• For details about how to use the Document Server, see "Storing Data in the Document Server",
Copy/ Document Server.
• For details about the Document Server in copier mode, see "Document Server", Copy/ Document
Server.
• For details about the Document Server in printer mode, see "Saving and Printing Using the
Document Server", Print.
• For details about the Document Server in fax mode, see "Storing a Document", Fax.
• For details about the Document Server in scanner mode, see "Storing and Saving the Scanned
Documents", Scan.
Sending and Receiving Faxes without Paper
Reception
You can store and save received fax documents as electronic formats in the machine's hard disk
without printing them.
16
CJQ604
CJQ605
What You Can Do with This Machine
You can use Web Image Monitor to check, print, delete, retrieve, or download documents using
your computer (Storing received documents).
• See "Confirming/Printing/Deleting Received and Stored Documents", Fax.
Transmission
You can send a fax from your computer over the network (Ethernet or wireless LAN) to this
machine, which then forwards the fax via its telephone connection (LAN-Fax).
• To send a fax, print from the Windows application you are working with, select LAN-Fax as
the printer, and then specify the destination.
• You can also check the sent image data.
17
xxx@xxx.com
xxx.xxx.xxx.xxx
xxx@xxx.com
xxx.xxx.xxx.xxx
xxx@xxx.com
xxx.xxx.xxx.xxx
xxx@xxx.com
xxx.xxx.xxx.xxx
CJQ606
1. What You Can Do with This Machine
• For details about the machine's settings, see "Network Settings Requirements", Connecting the
Machine/ System Settings.
• For details about how to use the function, see "Sending Fax Documents from Computers", Fax.
Sending and Receiving Faxes via the Internet
E-mail Transmission and Reception
IP-Fax
18
This machine converts scanned document images to e-mail format, and transmits and receives the
e-mail data over the Internet.
• To send a document, specify an e-mail address instead of dialing the destination telephone
number (Internet Fax and e-mail transmission).
See "Specifying an Internet Fax Destination by Entering It Manually", Fax.
• This machine can receive e-mail messages via Internet Fax or from computers (Internet Fax
Reception and Mail to Print).
See "Receiving E-Mail by Internet Fax/Mail to Print", Fax.
• Internet Fax compatible machines and computers that have e-mail addresses can receive email messages via Internet Fax.
The IP-Fax function sends or receives documents between two facsimiles directly via a TCP/IP
network.
• To send a document, specify an IP address or host name instead of a fax number (IP-Fax
Transmission).
See "Specifying an IP-Fax Destination by Entering It Manually", Fax.
CJQ612
What You Can Do with This Machine
• This machine can receive documents sent via Internet Fax (IP-Fax Reception).
See "Types of Reception", Fax.
• Using a VoIP gateway, this machine can send to G3 facsimiles connected to the public
switched telephone network (PSTN).
• For details about the machine's settings, see "Network Settings Requirements", Connecting the
Machine/ System Settings.
Sending and Receiving Faxes by Using the Machine without Fax Unit Installed
You can send and receive faxes through a different machine's fax functions via a network (Remote Fax).
• To use the remote fax function, install the fax connection unit on the main-machine and submachine.
• The procedure for sending faxes is as same as that of for the machine with the fax unit. When a job
has finished, confirm results displayed on sending history or printed on reports.
• You can forward documents received by the main machine with the facsimile function to submachines.
• For details, see "Sending/Receiving Documents Using a Remote Machine (Remote Fax)", Fax.
19
CJQ607
1. What You Can Do with This Machine
Using the Facsimile and the Scanner in a Network Environment
• You can send scan files to a specified destination using e-mail (Sending scan files by e-mail).
See "Overview of E-Mail Transmission Function", Fax.
See "Basic Procedure for Sending Scan Files by E-mail", Scan.
• You can send scan files directly to folders (Sending scan files by Scan to Folder).
See "Overview of Folder Transmission Function", Fax.
See "Basic Procedure When Using Scan to Folder", Scan.
• You can use Web Services on Devices (WSD) to send scan files to a client computer.
See "Basic Operating Procedure of WSD Scanner (Push Type)", Scan.
Embedding Text Information in Scanned Files
You can extract text information from a scanned document and embed it in the file without using a
computer.
If you scan a document using this function, embedded text can be searched by using the text search
function or copied to another document.
20
CUL003
CJQ608
What You Can Do with This Machine
• To use this function, the OCR unit is required.
• You can select a file type from [PDF], [High Compression PDF], or [PDF/A].
• This function can optically recognize characters in various languages and up to approximately
40,000 characters a page.
• See "Embedding Text Information in Scanned Data", Scan.
Preventing Information Leakage (Security Functions)
• You can protect documents from unauthorized access and stop them from being copied without
permission.
• You can control the use of the machine, as well as prevent machine settings from being changed
without authorization.
• By setting passwords, you can prevent unauthorized access via the network.
• You can erase or encrypt the data on the hard disk to minimize the risk of information leakage.
21
A
A
CUL004
xxx@xxx.xxx
600 dpi
xxx@xxx.xxx
600 dpi
1. What You Can Do with This Machine
• You can limit the usage of functions for each user.
• See Security Guide.
Centrally Controlling Scan Conditions and Distribution
You can use the distributed scan management (DSM) system in Windows Server 2008 R2/2012 to
manage the destinations and scan settings for each individual user in a group and to use the information
when distributing scanned data.
You can also use this system to centrally manage information about people using the network and the
machine's scanner functions. Both delivered files and user information can be controlled.
• You must set up and configure a Windows server to use the distributed scan management system.
This system is supported by Windows Server 2008 R2 or later.
• For details about how to deliver files using the distributed scan management system, see
"Managing Scan Conditions and Other Settings in the Block Using Distributed Scan Management",
Scan.
Monitoring and Setting the Machine Using a Computer
Using Web Image Monitor, you can check the machine's status and change the settings.
22
CJQ609
CUM003
What You Can Do with This Machine
You can check which tray is running out of paper, register information in the Address Book, specify the
network settings, configure and change the system settings, manage jobs, print the job history, and
configure the authentication settings.
• See "Using Web Image Monitor", Connecting the Machine/ System Settings.
• See Web Image Monitor Help.
Preventing Unauthorized Copying
You can print embedded patterns on printouts to prevent unauthorized copying.
23
1. What You Can Do with This Machine
• Using the copier function or the printer driver, you can embed a pattern in the printed document. If
the document is copied on a machine with the Copy Data Security unit, protected pages are
grayed out in the copy. This can minimize the risk of confidential information being copied.
Protected fax messages are grayed out before being transmitted or stored. If a document protected
by unauthorized copy guard is copied on a machine that is equipped with the Copy Data Security
unit, the machine beeps to notify users that unauthorized copying is being attempted.
If the document is copied on a machine without the Copy Data Security Unit, the hidden text
becomes conspicuous in the copy, showing that the copy is unauthorized.
• Using the copier function or the printer driver, you can embed text in the printed document for
unauthorized copy prevention. If the document is copied, scanned, or stored in a Document Server
by a copier or multifunction printer, the embedded text appears conspicuous in the copy,
discouraging such unauthorized copying.
• For details, see the printer driver Help and "Unauthorized Copy Prevention / Data Security for
Copying", Security Guide.
• For details about this function in the copier mode, see "Preventing Unauthorized Copies", Copy/
Document Server.
• For details about this function in the printer mode, see "Printing Documents That Are Not Authorized
for Duplication", Print.
24
2. Getting Started
13
22
21
19
11
14
11
12
9
12 45
67
8
10
3
20
17
18
15
16
DQC201
This chapter describes how to start using this machine.
Guide to Names and Functions of Components
Guide to Components
• Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal
components.
Exterior: Front view
25
2. Getting Started
1. ADF
Lower the ADF over originals placed on the exposure glass.
If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one.
2. ADF cover
Open this cover to remove originals jammed in the ADF.
3. ADF cover open lever
Pull this lever to open the ADF cover.
4. Input tray for the ADF
Place stacks of originals here.
5. Extender for the ADF tray
Extend this when placing paper longer than A4 in the input tray for ADF.
6. Exposure glass
Place originals face down here.
7. Cover for the exposure glass
Open this cover to place originals on the exposure glass.
8. Output tray for the ADF
Originals scanned with the ADF are output here.
9. Stop fence for the ADF
Pull out this fence to prevent originals from falling off.
10. Control panel
See page 31 "Guide to the Names and Functions of the Machine's Control Panel".
11. Ventilation holes
Prevent overheating.
12. Standard tray
Copied/printed paper and fax messages are delivered here.
13. Front cover open button
Push this button to open the front cover.
14. Front cover
Open to access the inside of the machine and remove jammed paper.
Open here to replace the toner cartridge.
15. Lower paper trays (option)
Load paper here.
For details, see page 30 "Guide to Functions of the Machine's Options".
16. Tray 1
Load paper here.
26
DQC202
2
4
5
1
3
Guide to Names and Functions of Components
17. Main power switch
To operate the machine, the main power switch must be on. If it is off, turn the switch on.
18. Bypass tray open lever
Push this lever to open the bypass tray.
19. Bypass tray
Use to copy or print on thick paper, OHP transparencies and envelopes.
20. Extender for the bypass tray
Pull this extender out when loading A4 , 81/2 × 11 or larger size paper in the bypass tray.
21. Stop fences
Pull this fence to prevent paper from falling off.
22. Paper guides
When loading paper in the bypass tray, align the paper guides flush against the paper.
Exterior: Rear view
1. Handset slit (mainly North America)
Attach the handset bracket to the slit.
2. Ventilation holes
Prevent overheating.
3. Power connector
Connect the power cord to the machine. Insert the other end into an electrical outlet.
4. Rear cover open lever
Pull this lever to open the rear cover.
5. Rear cover
Open to access the inside of the machine and remove jammed paper.
27
DQC203
1
2
DQC204
1
2. Getting Started
Interior: Front view
1. Toner cartridge
Pull out the toner cartridge and remove jammed paper.
Messages appear on the screen when the toner cartridge needs to be replaced, or a new cartridge needs to
be prepared.
For details about the messages that appear on the screen when consumables need to be replaced, see
"Replenishing and Replacing Consumables", Maintenance and Specifications.
• When you remove jammed paper, pull out the toner cartridge with the drum unit. If you want to remove
only the toner cartridge, pull down the lever on the right side of the toner cartridge, and then pull the
toner cartridge out.
2. Drum unit
Messages appear on the screen when the drum unit needs to be replaced, or a new drum unit needs to be
prepared.
For details about the messages that appear on the screen when consumables need to be replaced, see
"Replenishing and Replacing Consumables", Maintenance and Specifications.
Interior: Rear view
1. Fusing unit
Pull out the fusing unit and remove jammed paper.
28
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