Ricoh DDP, DDP 70, DDP 70e, DDP 92 User Manual

User’s Guide

No part of this document may be reproduced without the express permission of Ricoh Printing Sy st em s America, Inc.

The material in this document is for informational purposes and is subject to change without notice. Ricoh Printing Systems America, Inc., assumes no responsibility for errors or omissions in this document . No liabilit y is assumed for any damages resul ting from the use of the information it contains.

TRADEMARK

Digital Document Publisher, DDP, DDP 70, DDP 70e, DDP 92, and their associated logo marks are trademarks of Ricoh Printing Systems America, Inc. Ricoh and the Ricoh word mark registered ar e trademarks of Ricoh Compan y, Ltd. All rights res erved.

All other terms and prod uct names may be trademar ks or register ed trademarks of thei r respective owners, and are hereby acknowledged.

NOTICE TO USER

In an effort to meet t he demands of a ra pidly changing t echn ology, the manufac turer i s continually developing new features and functions to meet your changing printing or printer needs. As a result, this manual may not exact ly reflect future changes made to the product. Please be sure to consult al l manual updates or addenda when using this product’s documentation.

Introduction

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii

Manual Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Supplies Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Spare Parts Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Chapter 1. Printer Overview

What This Chapter Provides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

I/O Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Operator Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

External View of the Printer (70 ppm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

External View of the Printer (92ppm). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Internal View of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Chapter 2. Operator Contro l Pan el

What This Chapter Provides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

OCP Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Using the Menu Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Printer Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

Reports Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

Finisher Menu for the Booklet Finisher (92 ppm only) . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

Finisher Menu for the Publishing Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

Finisher Menu for the Container Stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Chapter 3. Paper Handling

What This Chapter Provides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Paper Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Unacceptable Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Storing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Paper Sizes, Paper Types, and Printer Input Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Table of Contents iii

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Loading Paper in Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Loading Paper in Tray 2 or 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Loading Paper into the MBT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Loading Paper into the HCF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Loading Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Pre-punched Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Loading Pre-printed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Loading Tab Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Setting the Custom Paper Size Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Setting the Tray Adjust Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Chapter 4. Care and Maintenance

What This Chapter Provides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4- 1

Replacing Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Adding Toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Replacing the Toner Collector Bottle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Replacing the Developer Mix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Exhausting the Developer Mix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Supplying the Developer Mix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Replacing the Drum Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Replacing the Fuser Cleaning Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15

Replacing Staples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18

Vertical Path Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18

Switch Back Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19

Paper Feed Block Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21

Trays 1, 2, and 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23

Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23

Tray 2 or 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23

Multi-bypass Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24

High Capacity Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24

Tab Stock Jam Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26

Cleaning the Printer Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26

Cleaning the Inside of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27

Cleaning Trays 1, 2 and 3, the MBT, and HCF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27

Cleaning the Toner Bottle Joint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28

Cleaning the Conveyance Belt Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28

Cleaning the Toner Collector Bottle Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29

Handling and Storing Supplies and Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30

When Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30

When Storing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30

When Paper Jams Frequently Occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30

iv Table of Contents

Toner and Developer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31

When Purchasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31

Chapter 5. Troubleshooting

What This Chapter Provides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5- 1

Guidelines Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Basic Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

General Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Duplex Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

OCP Display Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Booklet Finisher Error Codes (Option). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15

Appendix A. Safety Information

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1

Laser Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1

Certifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3

FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3

Canadian Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3

VCCI Notice (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4

70 ppm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4

92 ppm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-5

When Installing and Relocating the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-7

Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-7

Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-7

Positioning the Printer Safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-9

Environmental Limit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-9

Operating Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-10

VORSICHTSMASSNAHMEN BEIM BETRIEB . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-10

SAFETY PRECAUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-11

SICHERHEITSVORKEHRUNGEN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-11

Care of Printer Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-13

Chapter 6. Web Utilities

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1

Web Utilities Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1

Web Site Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2

Using the Web Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3

Appendix B . Specifications

What This Appendix Contains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-1

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-2

Base Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2

Table of Contents v

I/O Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-3

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-3

Appendix C . P aper Specificat i ons

Media Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-1

General Media Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-1

Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-2

Paper Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-3

Paper Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-3

Paper Composition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-4

Paper Cut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-4

Paper Friction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-4

Paper Smoothness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-5

Paper Fusing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-5

Moisture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-5

Paper Curl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-6

How to Avoid Paper Curl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-6

Recycled Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-7

Grain Direction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-7

Paper Smoothness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-7

Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-8

Preprinted Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-8

Ink Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-9

Paper Curl in Preprinted Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-9

Prepunched Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-10

Adhesive Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-11

Adhesive Label Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-12

Storing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-12

Adhesive Label Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-13

Perforated Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-14

Tab Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-15

Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-15

Printing Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-16

Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-16

Preprinted Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-16

Index

vi Table of Contents

About This Manual

This manual provides easy access to the information you need to operate the 70 PPM or 92 PPM (Pages Per Minute) laser printer.

NOTE:

This User’s Guide is intended to be viewed online. When viewing it online, use the bookmarks and page reference links for easy navigation throughout the do c ume n t .

To find out about a specific topic, refer to:

Chapter 1: Printer Overview – For printer components and features.

Chapter 2: Operator Control Panel – To access and use the liquid crystal display (LCD) window and the menus screens.

Chapter 3: Paper Handling – For media recommendations and paper handling procedures.

Chapter 4: Care and Maintenance – For detailed instructions on replacing consumables, clearing paper jams, and cleaning and maintaining the printer.

Introduction

Audience

This manual is written for those persons responsible for operating the printer. A basic understanding of computer equipment and its operations is required.

Chapter 5: Troubleshooting – For information on printing problems and printer error and warning messages.

Chapter 6: Web Utilities – For information on accessing the printer via the Internet or your company’s Intranet.

Appendix A: Safety Information – For safety information and printer characteristics, including environmental and electrical requirements.

Appendix B: Specifications – For printer specifications.

Appendix C: Paper Specifications – For media specifications and printing guidelines.

Glossary – For definitions of terms and acronyms.

Index – For specific page references.

Introduction vii

Manual Conventions

The following conventions are used in this manual:

Bold and Italics are used sparingly for emphasis.

Informa tion you enter: Looks Like This.

Key Names (or Labels): Look Like This.

System messages: Look Like This.

Variable user information: Looks Like This.

Pay particular attention to Notes, Cautions, and Warnings. These alert you to critical information, as follows:

NOTE:

Provides important additional information.

CAUTION!

Alerts you to an operating procedure, practi ce, or condition that, i f not strictly observed, might result in damage to the equipment.

WARNING!

Alerts you to an operating procedure, practi ce, or condition that, i f not strictly observed, can result in safety hazards to personnel, severe injury, or loss of life.

For More Information

Refer to the following related documents for more details about your printer.

Read Me First

Unpacking and Setup In structions

Engine Ma int e n c e Ma nu al

Controller Maintence Manual

Illustrated Parts List (IPL)

viii Introduction

Customer Suppor t

For technical support and other printer information, call:

U.S. and Canada

Technical Services: Contact your local Company Representative or Distributor

On-Site Rep ai r S erv i c es: 800- 88 7-8848

Depot Repair Services: 888-372-6659 (pr ess 1, 4)

Web Site: http://www.rpsa.ricoh.com

Europe: 011 353-1-803-6500

Or, your local Company Representative or Distributor.

Supplies Or dering

For ordering printer supplies, call:

U.S. or Can ada: 888-372-6659 (pr ess 1, 1)

Europe: 011 353-1-803-6500

Australi a or New Zealand: 011 61 2-9451-3533

Singapore: 011 65-741-8948

Or, your local Company Representative or Distributor.

Spare Parts Orderin g

Contact your local Company Representative or Distributor.

Introduction ix

x Introduction

What This Chapter Provides

This chapter describes the parts and functions of the printer.

Printer Features

I/O Configurations

Operator Control Panel

Printer Views

Chapter 1

Printer Overview

Printer Overview 1-1

Printer Features

The printer is a high-speed, shared-use laser printer for a 400K/month printing environment. It incorporates a wide variety of features:

High-Speed and High-Quality Printing.

Print speed is up to 70 or 92 pages per minute (ppm), A4/Letter (Simplex) depending on the pri nter model.

The printing outp ut i s at a reso lut i o n of 60 0 do t s per i nch (dpi), assur i ng razor-sharp graphic and text output, even at very small point sizes.

Flexible Paper Source and Delivery. Paper Source:

Standard – Two 500-sheet universal paper trays and on e 2000-shee t universal paper cassette.

Standard – 150-sheet capacity Multi-bypass Tray (MBT) for automatically printing small jobs, or manually feeding single sheets (including transparencies, labels, and odd-sized print media).

Option – High Capacity Feeder with 3000-sheet capacity.

Option - 200-sheet universal paper Inserter (92 ppm only).

Paper Delivery - 70 ppm:

Option – Simple output tray with 500-sheet capacity

Option – Advanced Finisher with stapling and collating capabilities, and 2,000-sheet capacity (70 ppm only).

Option – Container Stacker with 1,500 to 6,000-sheet capacity and stacking capability.

Option – Publishing Finisher with folding, stap ling, and trimming capabilities for creating booklets.

Paper Delivery - 92 ppm:

Standard - One 500 sheet tray.

Standar d - 2,500-sh eet (Elevator Tray), 200-sh eet (Upper Tray) capacity Finisher.

Option - 2,500-sheet (Elevator Tray), 200-sheet (Upper Tray), 20-set (Booklet) capacity Booklet Finisher with folding and stapling for booklets.

Option – Container Stacker with 1,500 to 6,000-sheet capacity and stacking capability.

Option – Publishing Finisher with folding, stap ling, and trimming capabilities for creating booklets.

Multiple Original Printing (MOP) – for printing of multiple collated document sets without multiple file transfers. Processes PCL and PostScript jobs once, stores the images on disk, and prints each set from disk (after the first set).

1-2 Printer Overview

V irtual Printer T echnology® (VPT) – allows a single printer to offer print services, or virtual printers, each of which is configured by the Network Administrator.

Web Utilities – for remote access to the printer through the Internet or your company’s Intrane t.

Ergonomic operat ion.

The easy-to-read display clearly shows the operational status of the printer.

Component-based con sumables.

User replaceable toner and staples.

High-volu me pr i nti ng .

Three standard paper cassettes with approximately 3000-sheet capacity total and the Multi-bypass Tray (MBT) with a 150-sheet capacity.

Optional High Capacity Feeder (HCF) adds up to 3000 additional sheets.

Together they allow continuous printing of up to 6150 sheets.

Support s a wide-range of media types (copi er, bond, letterhead, special application, recycled, overhead transparencies, labels) and sizes. See “Paper” on

page 3-2 for more information.

Printer Language Support.

Optional PostScript Level III (Adobe) printer language.

PCL5e and PCL XL prin te r l ang ua g e.

TIFF and PDF printer language

Network.

Ethernet 10/10 0 Bas e -T.

Network Protocol.

TCP/IP and LPR/LPD with onboard network.

TCP/IP, LPR/LPD, NetWare IPX, SPX, Ethertalk, NetBEUI, and DLC/LLC with optional PSM card.

IPP

Easy installation of additional fonts and macros using the PCL Startup File.

I/O Configurations

Bi-directional 1284C Parallel interface with Compatibility, Nibble, Byte, and ECP Mode support.

Ethernet 10/100 Base-T.

Printer Overview 1-3

Operator Control Panel

The Operator Control Panel (OCP) is your physical interface to the printer’s features and functions. From the control panel, you can monitor the printer’s operating status and configure the specific printer functions.

See Chapter 2 for detailed information about the OCP.

1-4 Printer Overview

External View of the Printer (70 ppm )

The following illustration shows the printer with an Advanced Finisher and High Capacity Feeder installed. Refer to your option-specific User’s Guide for details on other dev ices.

16. Upper Tray

11. Elevator Tray

10. Switch Back Cover (Not Shown)

15. Advanced Finisher

9. Tray 3

Panel

8. Tray 2

5. Toner Supply Cover6. Operator Control

14. Toner Collector Bottle Cover

4. Multi-bypass Tray

1. Power Switch

3. Vertical Path Cover

2. Front Cover

13. HCF Top Cover

7. Tray 1

12. High Capacity Feeder

Key Component Description

1 Power Switch Press to turn the printer on and off. 2 Front Cover Open to replace units, clear paper jams, or clean the printer. 3 Vertical Path Cover Open to clear paper jams. 4 Multi-bypass Tray (MBT) Holds up to 150 sheets of paper. 5 Toner Supply Cover Open to replenish the toner supply. 6 Operator Control Panel (OCP) Displays printer status and menu information. 7 Tray 1 Holds up to 2000 sheets of paper. 8 Tray 2 Holds up to 500 sheets of paper.

9 Tray 3 Holds up to 500 sheets of paper. 10 Switch Back Cover Open to clear paper jams. 11 Elevator Tray Output tray of the Advanced Finisher. 12 High Capacity Feeder (HCF) Option. Holds up to 3000 sheets of paper. 13 HCF Top Cover Open to clear paper jams in the High Capacity Feeder. 14 Toner Collector Bottle Cover Open to replace the toner collector bottle. 15 Advanced Finisher Option. For stacking, job offset, and stapling. 16 Upper Tray Output tray of the Advanced Finisher.

Printer Overview 1-5

External View of the Printer (9 2ppm)

16. Upper Tray

6. Operator Control

17. Cover Sheet Feeder

11. Elevator Tray

10. Switch Back Cover (Not Shown)

18. Booklet Tray

15. Finisher

9. Tray 3

8. Tray 2

Key Component Description

Panel

7. Tray 1

5. Toner Supply Cover

12. High Capacity Feeder

14. Toner Collector Bottle Cover

4. Multi-bypass Tray

1. Power Switch

3. Vertical Path Cover

2. Front Cover

13. HCF Top Cover

1 Power Switch Press to turn the printer on and off. 2 Front Cover 3 Vertical Path Cover Open to clear paper jams.

4 Multi-bypass Tray (MBT) Holds up to 150 sheets of paper. 5 Toner Supply Cover Open to replenish the toner supply. 6 Operator Control Panel (OCP) Displays printer status and menu information. 7 Tray 1 Holds up to 2,000 sheets of paper. 8 Tray 2 Holds up to 500 sheets of paper.

9 Tray 3 Holds up to 500 sheets of paper. 10 Switch Back Cover Open to clear paper jams. 11 Elevator Tray Output tray. 12 High Capacity Feeder (HCF) Holds up to 3,000 sheets of paper. 13 HCF Top Cover Open to clear paper jams. 14 Toner Collector Bottle Cover Open to replace the toner collector bottle. 15 Finisher For stacking, job offset, and stapling. 16 Upper Tray Output tray . 17 Cover Sheet Feeder Holds cover sheet or insert paper. 18 Booklet Tray Output tray for the Booklet Finisher.

Open to replace units, clear paper jams, or cl ean the inside of the printer.

1-6 Printer Overview

Internal View of the Printer

3. Drum Unit

2. Drum Center Lock

4. Fuser Latch

5. Fuser Unit

1. Toner Hopper Unit

6. Developer Duct

7. TH Handle

Key Component Description

1 Toner Hopper Unit Install the toner bottle here.

2 Drum Center Lock Holds the drum in place.

3 Drum Unit OPC drum.

4 Fuser Latch Provides access to the fuser unit.

5 Fuser Unit Fuses the toner on the paper.

6 Developer Duct

7 TH Handle Handle of the toner transfer unit.

Mount the developer bot tle onto th e devel op er du ct to repla ce consumed developer.

Printer Overview 1-7

1-8 Printer Overview

What This Chapter Provides

This chapter contains information on the following topics.

OCP Description

Menu Structure

Using the Menu Screens

Passwords

Chapter 2l

Operator Control Panel

Operator Control Panel 2-1

OCP Description

The Operator Control Panel (OCP) is a touch panel display that you use to set up print options and monitor job and printer status. It is also used by the Network Administrator to configure the printer and by the Service Technician to perform maintenance on the printer.

Operator Control Panel

2-2 Operator Control Panel

Menu Structure

The OCP menu is structured as shown in the following flowcharts. Each box in the chart represents an OCP display screen. Use this flowchart to assist you in setting print job options.

Main Menu

Printer Menu

Continued on

page 2-4

Setup Menu

Continued on

page 2-5

Reports Menu

Jobs Menu

Cancel Printing

Disk DirectorySummaryDemoStatus

Finisher Menu

Continued on

page 2-7

Fonts

• PCL Fonts

• PostScript Fonts

The Finisher Menu is only displayed when a finisher is installed.

Available when PostScript is installed.

Operator Control Panel 2-3

Prin ter Menu

Paper

Source

Default

Output

• Upper Tray

• Elevator Tray

• Stacker 5

• Stacker 6

• Stacker 7

• Stacker 8

4 4 4 4

Default

Options

• Jam Recovery

• Wait Timeout

• Duplex-Always

Paper Size

PostScript

• Print Errors

• Best Fit

• Job Timeout

• Halftone

Print Quality

• Solid Black

• Sq uareBlk/Skew

• Half Ton e

• GhostG

• Jitter

• Large Letters

• Diagonal Lines

• Density Scale

• Small to Large

• Text File 4%

• Cross Pattern

Paper Type

Select Paper

Source

Select Paper

Output

Test Print

Finishing Test

• Staple:Front

• Staple:Rear

• Staple:Booklet

• Jogging

• Center Fold

• Saddle Stitch

• Inserter

• Inserter1

• Inserter2

• Center Fold

• Saddle Stich

• Trimming

• Jogging

3 3

Select Paper

Source

Select Paper

Output

(More Options)

• AutoSelect

• 1

• 2

• 3

Tray 1

• Folio SEF

• Super B SEF

• Letter Tab LEF

• A4 Tab LEF

• Custom Size

• Letter SEF

• A4 SEF

• MBT

• HCF

Trays 2, 3

• Folio SEF

• Super B SEF

• Statement SEF

• Custom Size

• LetterTab LEF

• A4 Tab LEF

• Executive LEF

• Plain

• Bond

• Color

• Label

• Letterhead

• Preprinted

• Prepunched

MBT

• Letter LEF

• Letter SEF

• Ledger SEF

• Executive LEF

• Folio SEF

• Legal SEF

• Statement SEF

• A4 LEF

• A4 SEF

• A3 SEF

• A5 SEF

• B5 LEF

• B4 SEF

• Super B SEF

• Letter Tab LEF

• A4 Tab LEF

• Custom Size

Select Paper

Source

• Recycled

• Special

• Transparency

• Transparency-pp

• Other

Paper Weight

Select Paper

Source

Paper Weight

Settings

Available when PostScript is installed.

Available when the Booklet Finisher is installed.

Available when the Publishing Finisher is installed

Available when the Container Stacker is installed.

Available when MBT is selected.

Available when the sensor plate in the tray is set to

the first position.

Available with the 92 ppm printer.

Tray Adjust

Select Paper

Source

Tray Adjust

Settings

2-4 Operator Control Panel

Setup Menu

OCP

• Brightness

• Contrast

Developer Mix

• Exhaust

• Supply

Service

Password

Continued on

page 2-6

Drum Unit

ConsumablesSystem

Fuser Web

Service menu items are for Serv ice Technicians only and are not discussed in this manu al.

Operator Control Panel 2-5

System

Password

Reset

Ack Pulse

Width

Software

Log

Subnet MaskIP Address

Mode

• Compatible

• Bi-Directional

Parallel Network

Capture to

File

Gateway

Boot Method

Address

• AutoSelect

• DHCP

• RARP

• STATIC

(More Options)

HTTP Port

Calendar

Country

Code

• Time Zone

• Date

• Time

Time Zone

Options

Available with the optional Network Interface Card only.

Available when Energy Save Mode is enabled.

Energy

Save Mode

2-6 Operator Control Panel

Energy2

Save Time

Password

Emulation

• AutoSel ec t

• PostScr i pt

• PCL

PostScript

Options

public

R/W

Auto

Online

(More O pt i ons)

Finisher

1,2

Paper Size

• Letter LEF

• Letter SEF

• Ledger SEF

• Legal SEF

• A4 LEF

• A4 SEF

• A3 SEF

• B5 LEF

• B4 SEF

• Custom Size

Inserter

Paper Weight

Settings

Stapler

• Letter SEF

• B4 SEF

• A4 SEF

• A3 SEF

• Legal SEF

• Ledger SEF

• Other

Position

Folder

• Letter SEF

• B4 SEF

• A4 SEF

• A3 SEF

• Legal SEF

• Ledger SEF

• Other

Position

92 ppm only.

Available when the Booklet Finisher is installed.

Operator Control Panel 2-7

Finis her Me nu

Stapler TrimmerInserter

Position Position

Paper Size Paper Type Paper Weight

Select

Inserter Tray

• Folio SEF

• SuperB SEF

• Custom Size

Select

Inserter Tray

• Plain

• Bond

• Color

• Letterhead

• Preprinted

• Prepunched

• Recycled

• Special

• Other

Select

Inserter Tray

Paper Weight

Settings

Folder

Position

Short Stacking

• 5

• 6

• 7

• 8

Available when the Publishing Finisher is installed.

Avalable when the Container Stacker is installed.

2-8 Operator Control Panel

Finisher Menu

• AutoSelect

• Enable

• Disable

Decurler

Using the Menu Screen s

The menus are accessed via the touch panel. Each OCP screen consists of icons that you use to make selections. The icons that are used through the OCP screens are shown below. Examples of the OCP screens are shown on the following pages.

Icon Function

; 4

Status Bar Displays the current screen name and/or any system messages.

Help. Touch to display Help on the current screen. From the Main Menu, displays information about the printer and

consumables. From relevant screens, displays an illustration of the paper trays or

finisher trays. Touch to pause the printer.

When the printer is offline, touch to return to Ready status. Touch to cancel the current selection and return to the Main Menu.

Touch to cancel the current selection and return to the previous screen or menu.

More Options. Touch to display additional options for the current selection.

Confirm or Done. Touch to confirm your selection and return to the previous screen or menu.

Operator Control Panel 2-9

Main Menu

The Main Menu screen is shown below . A description of the elements that make up the screen follows.

Status Bar

Ready

Printer Menu

Setup Menu

Jobs Menu

Icon Function

;

Status Bar

Printer Menu Touch to display the Printer Menu. Setup Menu Touch to display the Setup Menu.

Touch to open Main Menu Help.

Touch to display information about the printer and consumables.

Touch to pause the printer. Consists of one or two lines of text for displaying messages and

instructions.

Help

Current Screen

Information

Reports Menu

Finisher Menu Pause/Offline

Reports Menu Touch to display the Reports Menu. Jobs Menu Touch to display the Cancel Printing screen and view a list of all jobs.

Finisher Menu

Touch to display the Finisher Me nu. Available only when a Finisher is installed.

2-10 Operator Control Panel

Printer Menu

When you select Printer from the Main Menu, this screen is displayed. Y ou use the Printer Menu to gain access to the printing options described in the table below.

Icon Function

Status Bar

Paper Source

Default Output Touch to display paper output options.

Options

PostScript Touch to display the PostScript options. Test Print Touch to display options for printing engine test patterns.

Touch to open Printer Menu Help. Touch to cancel the current selection and return to the Main Menu.

Confirm or Done. Touch to confirm any selections you have made and return to the main menu.

Consists of one or two lines of text for displaying messages and instructions.

Touch to displ a y Paper S ourc e. You use this screen to gain a ccess to the paper source options.

Touch to disp l ay the ava ilable o pti ons, including E xit-Jam R eco very, Wait Timeout, and Duplex-Always mode.

Operator Control Panel 2-11

Setup Menu

When you select Setup from the Main Menu, this screen is displayed. Use it to gain access to the Setup option screens that are described in the table below.

Icon Function

Status Bar

OCP

Service

System

Consumables

Touch to open Setup Help. Touch to cancel the current selection and return to the Main Menu.

Confirm or Done. Touch this button to confirm any selections you have made and return to the Main Menu.

Consists of one or two lines of text for displaying messages and instructions.

Touch to display the OCP screen. You use this screen to adjust the brightness and contrast values for the OCP display.

The Service option is password protected. Contact your Service Technician for more information.

The System option is password protected. Contact your Network Administrator if you need access to this option.

Touch to display the user consumable options, which include replacing the developer mix, drum unit, and fuser web.

2-12 Operator Control Panel

+ 136 hidden pages