Ricoh AP610i, G1168610A User Manual

Maintenance Guide

Read This First

Trademarks.............................................................................................................3

How to Read This Manual .....................................................................................4

Paper and Other Media

Paper and Other Media Supported by This Printer.............................................5

Paper Recommendations....................................................................................10

Loading Paper..........................................................................................................10

Storing Paper ...........................................................................................................10

Types of Paper and Other Media.............................................................................10

Paper not supported by this printer..........................................................................12

Print Area .................................................................................................................13

Loading Paper......................................................................................................16

Loading Paper in Tray 1 and the optional paper feed unit .......................................16

Loading Paper in the Bypass Tray ...........................................................................25

Loading Envelopes...................................................................................................32

Switching between Paper Trays............................................................................... 38

Replacing Consumables and Maintenance Kit

Replacing the Toner Cartridge ...........................................................................39

Replacing the Maintenance Kit...........................................................................44

Before Replacing......................................................................................................44

Replacing the Friction Pad .......................................................................................45

Replacing the Transfer Roller ..................................................................................47

Replacing the Paper Feed Rollers ...........................................................................50

Replacing the Fusing Unit ........................................................................................53

Cleaning the Printer

Cautions to Take When Cleaning .......................................................................60

Cleaning the Friction Pad....................................................................................61

Cleaning the Paper Feed Roller..........................................................................63

Cleaning the Registration Roller ........................................................................67

Adjusting the Printer

Adjusting the Image Density...............................................................................70

Adjusting Tray Registration................................................................................72

Troubleshooting

Error & Status Messages on the Control Panel ................................................75

Printer Does Not Print .........................................................................................83

Checking the port connection...................................................................................84

Other Printing Problems .....................................................................................87

Additional Troubleshooting................................................................................91

Removing Misfed Paper

Removing Misfed Paper ......................................................................................93

When “Remove Misfeed Paper Tray” Appears .................................................94

When “Remove Misfeed Internal Path” Appears .............................................. 96

When “Remove Misfeed Paper Exit Cover” Appears....................................... 99

When “Remove Misfeed Duplex Unit” Appears..............................................104

Appendix

Moving and Transporting the Printer............................................................... 108

Moving the Printer ..................................................................................................108

Consumables .....................................................................................................110

Toner Cartridge ......................................................................................................110

Maintenance Kit .....................................................................................................110

Specifications.....................................................................................................112

Mainframe ..............................................................................................................112

Options...................................................................................................................115

Read This First

Trademarks

Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation in the United States and/or other countries.

Bluetooth

Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights to those marks.

The proper names of the Windows operating systems are as follows:

•Microsoft

• The product names of Windows Microsoft Microsoft Microsoft

• The product names of Windows Microsoft Microsoft

• The product names of Windows Server Microsoft Microsoft Microsoft

• The product names of Windows NT Microsoft Microsoft

is a registered trademark of Bluetooth-SIG Inc. worldwide.

Windows® 95 operating system

Windows® 98 operating system

Windows® Millennium Edition (Windows Me)

Windows® 2000 Advanced Server

Windows® 2000 Server

Windows® 2000 Professional

Windows® XP Professional

Windows® XP Home Edition

Windows ServerTM 2003 Standard Edition

Windows ServerTM 2003 Enterprise Edition

Windows ServerTM 2003 Web Edition

Windows NT® Server 4.0

Windows NT® Workstation 4.0

2000 are as follows:

XP are as follows:

2003 are as follows:

4.0 are as follows:

Read This First

How to Read This Manual

The following set of symbols is used in this manual.

This symbol indicates a potentially hazardous situation that might result in death or serious injury when you misuse the machine without following the instructions under this symbol. Be sure to read the instructions, all of which are described in the Safety Information section.

This symbol indicates a potentially hazardous situation that might result in minor or moderate injury or property damage that does not involve personal injury when you misuse the machine without following the instructions under this symbol. Be sure to read the instructions, all of which are described in the Safety Information section.

* The statements above are notes for your safety.

If this instruction is not followed, paper might be misfed, originals might be damaged, or data might be lost. Be sure to read this.

This symbol indicates information or preparations required prior to operating.

This symbol indicates precautions for operation, or actions to take after abnormal operation.

This symbol indicates numerical limits, functions that cannot be used together, or conditions in which a particular function cannot be used.

This symbol indicates a reference.

[ ]

Keys that appear on the machine's display.

Keys and buttons that appear on the computer's display.

{ }

Keys built into the machine's control panel.

Keys on the computer's keyboard.

Paper and Other Media

Paper and Other Media Supported by This Printer

This section describes the paper size, feed direction, and the maximum amount of paper that can be loaded into each paper tray in this printer.

❒ The following symbols and terminology are used to represent the feed direc-

tion.

In this manual On the display Paper feed direction

K↑(Feed direction)

L↑(Feed direction)

A4 (297 x 210)

8 1/2 x 11

A5 (210 x 148)

8 1/2 x 5 1/2

Short-edge feed direction

Long-edge feed direction

❒ Be careful of the paper feed direction. The direction is determined for each pa-

per size.

❖ Input Paper Sizes (Metric version)

Feed direction

A3 K 297 × 420 ×

B4 JIS K 257 × 364 ×

A4 K 210 × 297 ×

Size (mm)

Bypass Tray

Paper Tray (Tray1)

Paper Feed Unit (Tray2/3)

Envelope Feeder Unit

L 297 × 210 ×

B5 JIS K 182 × 257 ×

L 257 × 182 ×

A5 K 148 × 210 ×××

L 210 × 148 ××

A6 K 105 × 148 ×××

11 × 17 K 279 × 432 ×

Legal (LG, 8

/2 × 14)

K 216 × 356 ×

Paper and Other Media

Feed direction

Letter (LT, 81/2 × 11)

/2 × 81/

/2 × 13)

/8 × 91/2)

/2)

/4 ×

Executive (Exec., 7

/2)

Folio (8

Foolscap (F4, 8

F/GL (8 × 13) K 203 × 330 ×

Com#10 Env (4

C5 Env (6.38 × 9.02)

C6 Env (4.49 × 6.38)

DL Env (4.33 × 8.66) K 110 × 220 ××

Monarch Env (37/8 × 71/2)

Custom Size - - ××

8K (10

16K (7.68 × 10

/4 × 13)

/2 × 15.35)

K 216 × 279 ×

L 279 × 216 ×

K 140 × 216 ×××

K 184 × 276 ××

L 276 × 184 ×

K 210 × 330 ×

K 216 × 330 ×

K 104.8 × 241.3 ××

K 162 ×229 ××

K 114 ×162 ××

K 98.4 × 190.5 ××

K 267 × 390 ×

K 195 × 267 ×

Size (mm)

Bypass Tray

Paper Tray (Tray1)

Paper Feed Unit (Tray2/3)

Envelope Feeder Unit

L 267 × 195 ×

•

The size is supported and indicated on the tray dial. Be sure to set the paper size dial to match the actual paper size loaded in the tray.

•

The size is supported but not indicated on the tray dial. You should set the tray dial to “p”, and select the paper size with the control panel.

•

The size is supported but the paper size should be set with the control panel. There is no dial on the tray. See p.25 “ See p.32 “

Loading Paper in the Bypass Tray” Loading Envelopes”

•

Paper and Other Media

The size is supported, but it should be set as a custom size using the control panel. The supported size may differ depending on the printer language you use. Set as a custom size setting using the control panel. The following sizes are supported:

• Bypass Tray: approximately 90 - 305 mm in width, and 148 - 432 mm in length.

• Paper Feed Unit (Tray 2/3): approximately 182 - 297 mm in width, and 160 - 432 mm in length.

• The size is not supported.

❖ Input Paper Sizes (Inch version)

Feed direction

Size (inch)

Bypass Tray

Paper Tray (Tray1)

Paper Feed Unit (Tray2/3)

Envelope Feeder Unit

11 × 17 K 11 × 17 ×

Legal (LG) K

Letter (LT) K

/2× 81/

Executive (Exec.) K

/2 × 14

/2× 11

11 × 8

/2× 81/

/4× 101/

/2× 71/

×××

××

A3 K 11.26 × 16.54 ×

B4 JIS K 10.12 × 14.33 ×

A4 K 8.26 × 5.83 ×

L 5.83 × 8.26 ×

B5 JIS K 7.17 × 10.12 ×

L 10.12 × 7.17 ×

A5 K 5.83 × 8.26 ×××

L 8.26 × 5.83 ××

A6 K 4.13 × 5.63 ×××

Paper and Other Media

Feed direction

Folio K

Foolscap F4 K

F/GL K 8 × 13 ×

Com#10 Env K

C5 Env

C6 Env

DL Env K 4.33 × 8.66 ××

Monarch Env K

Custom Size - - ××

8K K

16K K

K 4.49 × 6.38 ××

Size (inch)

/4 × 13

/2 × 13

/8 × 91/

6.38 × 9.02

7.68 × 10

/8 × 71/

/2× 15.35

/2× 7.68

Bypass Tray

Paper Tray (Tray1)

Paper Feed Unit (Tray2/3)

××

Envelope Feeder Unit

• The size is supported and indicated on the tray dial. Be sure to set the paper size dial to match the actual paper size loaded in the tray.

• The size is supported but not indicated on the tray dial. You should set the tray dial to “p”, and select the paper size with the control panel.

• The size is supported but the paper size should be set with the control panel. There is no dial on the tray. See p.25 “ See p.32 “

Loading Paper in the Bypass Tray” Loading Envelopes”

• The size is supported, but it should be set as a custom size using the control panel. The supported size may differ depending on the printer language you use. Set as a custom size setting using the control panel. The following sizes are supported:

• Bypass Tray: approximately 3.54 - 12.01 inches in width, and 5.83 -

17.01 inches in length.

Paper and Other Media

• Paper Feed Unit (Tray 2/3): approximately 7.17 - 11.69 inches in width,

and 6.3 - 17.01 inches in length.

• The size is not supported.

❖ Paper weight and number of sheets to be set

Supported paper weight

Tray 1

Bypass Tray

Paper Feed Unit (Tray 2, Tray 3)

Envelope Feeder Type 2600 See p.32 “

60 - 105 g/m

52 - 162 g/m

60 - 105 g/m2 (16 - 28 lb.) 500 (80 g/m2, 20 lb.)

(16 - 28 lb.) 500 (80 g/m2, 20 lb.)

(14 - 43 lb.) 100 (80 g/m2, 20 lb.)

Loading Envelopes”.

Maximum number of sheets (plain paper)

For other kind of papers, see p.25 “

in the Bypass Tray”.

Loading Paper

❒ Check that the top of the stack is not higher than the limit mark inside the

tray.

❒ The envelope feeder unit requires the installation of the optional paper feed

unit.

❖ Paper size not supported by both side printing

The following paper sizes cannot be printed on both sides:

• Metric version: A5K, A6K, 5

/2 × 81/2K, Executive (184 × 246)K,

Com#10 Env (104.8 × 241.3)K, C5 Env (162 ×229)K, C6 Env (114 ×162)K, DL Env (110 × 220)K, Monarch Env(98.4 × 190.5)K. Custom Size supported by approximately 182 to 297 mm in width, and approximately 148 to 432 mm in length.

• Inch version: A5K, A6K, 5 Env (4

/8 × 91/2)K, C5 Env (6.38 × 9.02)K, C6 Env (4.49 × 6.38)K, DL

Env (4.33 × 8.66)K, Monarch Env (3

/2 × 81/2K, Executive (71/4 × 101/2)K, Com#10

/8 × 71/2)K. Custom Size supported by approximately 7.18 - 11.68 inches in width, and approximately 5.83 - 17.00 inches in length.

Paper and Other Media

Paper Recommendations

Loading Paper

❒ Do not use ink-jet printer paper because it may stick to the fusing unit and

cause a paper misfeed.

❒ When printing on OHP transparencies that have a print side, load them with

the print side over on the bypass tray. Not taking this precaution may cause them to stick to the fusing unit and cause misfeeds.

❒ Set the paper as described below.

• Tray 1: Print side facing down

• Bypass Tray: Print side facing up

• Paper Feed Unit (Tray 2, Tray 3): Print side facing down

❒ Print quality cannot be guaranteed if paper other than the ones recommended

is used. For more information about recommended paper, contact your sales or service representative.

❒ Do not use paper that has already been printed onto by other printers.

Storing Paper

• Paper should always be stored properly. Improperly stored paper might result in poor print quality, paper misfeeds, or printer damage. Recommendations are as follows:

• Avoid storing paper in humid areas.

• Avoid exposing paper to direct sunlight.

• Store on a flat surface.

• Keep paper in the package in which the paper came.

Types of Paper and Other Media

Plain Paper

Paper thickness

Printer setup Press [Paper Input] menu, [Paper Type], and then [Plain Paper].

60 - 105 g/m

(16 - 28 lb.)

❒ The paper type selected using the printer driver overrides that

selected using the control panel.

Printer driver setup Click [Plain] or [Plain & Recycled] in the [Type:] list.

Paper and Other Media

Enabled paper feeding tray Any input tray can be used.

Number of sheets that can be set

• Tray 1: 500

• Tray 2, Tray 3 (Paper Feed Unit Type 610): 500

• Bypass Tray: 100

❒ Make sure paper is not stacked higher than the upper limit

mark (T) inside the tray. Make sure paper is not stacked higher than the paper guides inside the bypass tray.

Both-side printing Possible

Additional cautions

When printing on 91 - 105 g/m er to when printing on paper of 60 - 91 g/m

paper, print speed is slightly slow-

Thick Paper

Paper thickness

105 - 162 g/m

Printer setup Press [Paper Input] menu, [Paper Type] and then [Thick Paper] on the

control panel.

❒ The paper type selected using the printer driver overrides that

selected using the control panel.

Printer driver setup Click [Thick] in the [Type:] list.

(28 - 43 lb.)

Enabled paper feeding tray Bypass Tray

Number of sheets that can be set

Make sure paper is not stacked higher than the upper limit mark (T) inside the tray. Make sure paper is not stacked higher than the paper guides inside the bypass tray.

Both-side printing Not possible

Additional cautions Print speed is slightly slower than when using plain paper.

OHP transparencies

Printer setup Press [Paper Input] menu, [Paper Type], and then [Transparency] on

the control panel.

❒ The paper type selected using the printer driver overrides that

selected using the control panel.

Printer driver setup Click [Transparency] in the [Type:] list.

Enabled paper feeding tray Bypass tray

Number of sheets that can be set

Both-sided printing Not possible

Load only one OHP transparency at the same time onto the bypass tray.

Paper and Other Media

Additional cautions • Print speed for OHP transparencies is slower than for plain pa-

per.

• Due to switching modes, the machine will be on standby for thirty or forty seconds after the job was received.

Envelopes

Printer setup Press [Paper Input] menu, [Paper Type], and then press [Thick Paper]

on the control panel.

❒ The paper type selected using the printer driver overrides that

selected using the control panel.

Printer driver setup Click [Thick] in the [Type:] list.

Enabled paper feeding tray Any input tray can be used.

❒ Make sure paper is not stacked higher than the upper limit

mark (T) inside the tray. Make sure paper is not stacked higher than the paper guides inside the bypass tray.

Both-sided printing Not possible

Additional cautions • Check the print side is facing up.

• Check there is no air in the envelopes before loading.

• For better print quality, we recommend the right, left, top, and bottom print margins to be at least 20 mm (0.8”) each.

• Load only one size and type of envelope at a time.

• Before loading envelopes, flatten their leading edges (the edge going into the printer) by running a pencil or ruler across them.

• Some kinds of envelope might cause misfeeds, wrinkles or print poorly.

• Print quality on envelopes may be uneven if parts of an envelope have differing thicknesses. Print one or two envelopes to check print quality.

Paper not supported by this printer

Avoid using the following paper as they are not supported by this printer.

• Paper meant for an ink-jet printer

• Bent, folded, or creased paper

• Curled or twisted paper

• Torn paper

• Wrinkled paper

• Damp paper

• Paper that is dry enough to emit static electricity

Paper and Other Media

• Paper that has already been printed onto, except a preprinted letterhead Malfunctions are especially likely when using paper printed on by other than a laser printer (e.g. monochrome and color copiers, ink-jet printers, etc.)

• Special paper, such as thermal paper, aluminum foil, carbon paper and conductive paper

• Paper whose weight is heavier or lighter than the limitation

• Paper with windows, holes, perforations, cutouts, or embossing

• Adhesive label paper on which glue or base paper is exposed

• Paper with clips or staples

• Envelopes in the following conditions:

•damp

• excessively curled or twisted

• stuck together

• damaged in any way

• with stamps attached

• with windows, holes, perforations, cutouts or embossing

• with metal clasps, string ties or metal folding bars

• designed to be interlocked

• with nicked edges or bent corners

• with rough, wrinkled or laid finishes

• with any exposed adhesive, when the flap is in the sealed or closed posi-

tion

Print Area

The following shows the print area for this printer. Be sure to set the print margins correctly by the application.

Paper and Other Media

❖ Paper

A Print area

B Feed direction

C Approx. 4.2 mm (0.18 inches)

D Approx. 4.2 mm (0.18 inches)

❒ The print area may vary depending on the paper size, printer language and

printer driver settings.

❖ Envelope

A Print area

B Feed direction

C Approx. 4.2 mm (0.18 inches)

D Approx. 4.2 mm (0.18 inches)

Paper and Other Media

❒ The print area may vary depending on the paper size, printer language and

printer driver settings.

Paper and Other Media

Loading Paper

This describes how to load paper into the paper tray and bypass tray.

• Do not pull out the paper tray forcefully. If you do, the tray might fall and

cause an injury.

Loading Paper in Tray 1 and the optional paper feed unit

The following example explains loading procedure for the standard paper tray (Tray 1). The same procedure can be used for the optional paper feed unit.

❒ Make sure paper is not stacked above the limit mark inside the tray. Misfeeds

might occur.

❒ Do not put different types of paper in a single paper tray.

❒ Up to 500 sheets of paper can be loaded in the paper feed unit. This means

a maximum of 1,600 sheets can be simultaneously loaded when two additional paper feed units are installed.

A Lift the paper tray slightly, and then pull it out until it stops.

B Lift the front side of the tray, and then pull it out of the printer.

Paper and Other Media

C Load paper into the tray with the print side down.

❒ Confirm that the top of the stack is not higher than the limit mark inside the

tray.

❒ Confirm that paper fits under the rear guide.

D Lift the front of the tray, and then slide it carefully into the printer until it

stops.

❒ Do not slide the paper tray in with force. If you do, the front and side guides

might move.

For more information about type, size and feed direction of paper that can be loaded in the tray, see p.5 “

Printer”.

When you change the paper size see p.18 “

Paper and Other Media Supported by This

Changing the paper size”.

Paper and Other Media

Changing the paper size

❒ Confirm that the setting of the paper size dial matches the paper size and feed

direction of the paper in the tray, otherwise the printer might be damaged, or printing problems might occur.

The following explanation uses the example of “Tray 1” for the paper tray.

A Lift the paper tray slightly, and then pull it out until it stops. Adjust the

paper size dial to match the size and feed direction of paper in the paper tray.

❒ If you want to use the paper size and feed direction that are not indicated

on the paper size dial, set the dial to “p”. In this case, you should set the paper size using the control panel.

B Lift the front side of the tray, and then pull it out of the printer.

C If you load paper larger than A4K or 8

tray as follows:

❒ You cannot load paper smaller than A4K or 81/2 × 11K, if the tray is ex-

tended. In this case, return the tray to its standard length.

/2 × 11K, you should extend the

Paper and Other Media

D Slide the catches inwards to unlock the tray.

E Slide the tray until it stops.

F Return the catches to their original positions.

❒ Confirm that the catches return to their original positions securely. If they

are not locked securely, paper misfeeds might occur.

Paper and Other Media

G Adjust the rear and side guides to the paper size you want to load.

❒ To avoid damage, pinch the paper guides when moving them.

H Load paper into the tray with the print side down.

❒ Confirm that the top of the stack is not higher than the limit mark inside the

tray.

❒ Confirm that paper fits under the rear guide.

I Lift the front side of the tray, and then place it into the printer. Carefully

slide it into the printer until it stops.

Paper and Other Media

❒ Do not slide the paper tray in with force. If you do, the front and side guides

might move.

J Attach the paper tray cover provided when you have pulled out the tray

extension.

❒ The paper tray cover contains four mounting holes.

• Use the two outer holes when attaching the paper tray cover as a cover for the standard tray.

• Use the two inner holes when attaching the paper tray cover as a cover for an additional tray.

If you load a paper size that is not selected automatically

To load paper whose size cannot be selected automatically, set the paper size on the control panel. Follow the procedure described below to set the paper size.

A Press the {Menu} key.

The [Menu] screen appears on the display.

Paper and Other Media

B Press the {U} or {T} key to display [Paper Input], and then press the {#

Enter} key.

Menu: Paper Input

The paper selection menu appears.

C Press the {U} or {T} key to display [Tray Paper Size], and then press the

{# Enter} key.

The paper tray selection menu appears.

D Press the {U} or {T} key to display the target paper tray, and then press

the {# Enter} key.

Tray Paper Size: Tray 2

The paper size selection menu appears.

E Press the {U} or {T} key to display the loaded paper size, and then

press the {# Enter} key.

Tray 2: 8 1/2 x 13

After about two seconds, the display returns to the menu.

F Press the {Online} key.

The initial screen appears.

This completes the setting change.

Specifying custom size paper for the optional paper feed unit

❒ When printing on custom size paper, specify the paper size using the control

panel or printer driver.

❒ The custom size paper selected using the printer driver overrides that select-

ed using the control panel. Do not make settings using the control panel if you have already made settings using the printer driver. However, when printing with a printer driver other than the RPCS printer driver, you must configure the settings using control panel.

❒ The following is the range of paper sizes that can be loaded in each type of

the paper trays:

• Optional paper feed unit (Tray 2, Tray 3): 7.17 - 11.69 inches in width and

6.30 - 17.01 inches in length.

Paper and Other Media

❒ The printer cannot print from applications that do not support custom size pa-

per.

A Press the {Menu} key.

The [Menu] screen appears on the display.

B Press the {U} or {T} key to display [Paper Input], and then press the {#

Enter} key.

Menu: Paper Input

The paper selection menu appears.

C Press the {U} or {T} key to display [Tray Paper Size], and then press the

{# Enter} key.

The paper tray selection menu appears.

D Press the {U} or {T} key to display the target paper tray, and then press

the {# Enter} key.

Tray Paper Size: Tray 2

The paper size selection menu appears.

E Press the {U} or {T} key to display [Custom Size], and then press the {#

Enter} key.

F Press the {U} or {T} key to set horizontal value, and then press the {#

Enter} key.

Custom Size: Horiz. 8.27 “

Press the {T} or {U} key scrolls the value in increments of 0.01 inch. Pressing the {T} or {U} key scrolls the value in increments of 0.1 or 1 inch.

Paper and Other Media

The screen for entering the length appears.

G Press the {U} or {T} key to set the vertical value, and then press the {#

Enter} key.

Custom Size: Vert. 11.69 “

After about two seconds, the display returns to the menu.

H Press the {Online} key.

The initial screen appears.

Specifying a paper type for paper tray and the optional paper feed unit

Improve printer performance by selecting the optimum paper type for the tray. You can select from the following paper types:

• Plain Paper, Recycled Paper, Special Paper, Color Paper, Letterhead.

A Press the {Menu} key.

The [Menu] screen appears on the display.

B Press the {U} or {T} key to display [Paper Input], and then press the {#

Enter} key .

Menu: Paper Input

The paper type selection menu appears.

C Press the {U} or {T} key to display [Paper Type], and then press the {# En-

ter} key .

The paper tray selection menu appears.

D Press the {U} or {T} key to display the target paper tray, and then press

the {# Enter} key .

Paper and Other Media

When the optional paper feed units are installed in the printer, [Tray 2] and [Tray 3] will appear depending on the number of the installed units.

Paper Type: Tray 2

The paper type selection menu appears.

E Press the {U} or {T} key to display the target paper tray, and then press

the {# Enter} key .

Tray 2: *Recycled Paper

After about two seconds, the display returns to the menu.

F Press the {Online} key.

The initial screen appears.

❒ The following paper types cannot be printed on both sides:

• Special Paper, Color Paper, Preprinted.

Loading Paper in the Bypass Tray

Opening and Closing the Bypass Tray

Open the bypass tray

A Open the bypass tray.

Close the bypass tray

When you have finished using the bypass tray, close it as shown in the next step.

Paper and Other Media

A Close by pressing the mark in the center of the bypass tray.

Specifying standard size paper for the Bypass Tray

❒ Shuffle the paper before loading the stack onto the tray, so multiple sheets are

not fed in together.

❒ Set the size and direction of the loaded paper on the control panel or with the

printer driver. Make sure the settings do not conflict. Otherwise, the paper may jam or the print quality may be affected.

A Slide the side guides outward, and load paper until it stops with the print

side up.

Paper and Other Media

❒ If you load A4K or larger, or 81/2 × 11 Kor larger, slide out the bypass tray

extension ( ) and then flip it open ( ).

B Adjust the side guides to the paper width.

❒ Confirm that paper fits under the side guides.

❒ Sheets of A4K or 8

time. Support the paper by hand so it feeds in properly. Additionally, since paper feeding and image quality may differ depending on paper thickness and width, check print results in advance using paper you intend to print on.

❒ 45 kg paper or paper of A4K or 8 1/2 x 11 K or longer may not feed in prop-

erly unless it is cut at right angles.

/2 x 11K length or longer must be loaded one at a

Paper and Other Media

C To set the paper size and feed direction, Press the {Menu} key.

The [Menu] screen appears on the display.

D Press the {U} or {T} key to display [Paper Input], and then press the {#

Enter} key.

Menu: Paper Input

The paper selection menu appears.

E Check [Bypass Size] appears, and then press the {# Enter} key.

The paper size selection menu appears.

F Press the {U} or {T} key to display the size and orientation of the paper

in the bypass tray.

Bypass Size: *11 x 8 1/2

After about two seconds, the display returns to the menu.

G Press the {Online} key.

The initial screen appears.

❒ To load thick paper, OHP transparencies, or envelopes, make settings for

thick paper or OHP transparencies using the control panel and printer driver.

❒ The number of pages that can be loaded in the bypass tray differs depend-

ing on paper type. Make sure paper is not stacked above the paper guides inside the bypass tray.

For details about control panel settings for custom size paper or special paper, see p.29 “

Specifying custom size paper for the Bypass Tray”.

Paper and Other Media

For control panel settings when using thick paper, OHP transparencies, or post cards, see p.30 “

Specifying custom size paper for the Bypass Tray

❒ The settings of custom sized paper that take effect are not the settings made

on the control panel but the settings made in the printer driver. There is no need to change the settings on the control panel. However, when using a printer driver other than RPCS, you will need to change the settings on the control panel.

❒ Applications that do not allow a custom paper size to be set cannot print on

custom sized paper.

❒ If you print on A3 or longer sheets, prints may become blurred.

Specifying a paper type for the Bypass Tray”.

A Press the {Menu} key.

The [Menu] screen appears on the display.

B Press the {U} or {T} key to display [Paper Input], and then press the {#

Enter} key.

Menu: Paper Input

The paper selection menu appears.

C Check [Bypass Size] appears, and then press the {# Enter} key.

The paper size selection menu appears.

D Press the {U} or {T} key to display [Custom Size], and then press the {#

Enter} key.

Paper and Other Media

E Press the {U} or {T} key to set the horizontal value, and then press the

{# Enter} key.

Custom Size: Horiz. 8.27 “

By pressing the key, the value increases or decreases by 0.01 inch. By pressing and holding the key, the value varies by 0.1 inch or 1 inch.

F Press the {U} or {T} key to set the vertical value, and then press the {#

Enter} key.

Custom Size: Vert. 11.69 “

After about two seconds, the display returns to the menu.

G Press the {Online} key.

The initial screen appears.

For details about the printer driver, see the printer driver Help.

Specifying a paper type for the Bypass Tray

By selecting the paper type you want to load, the printer performs better. You can select from the following paper types:

• Plain Paper, Recycled Paper, Special Paper, Color Paper, Letterhead, Transparency, Thick Paper.

❒ When you load Thick Paper or transparencies in the Bypass Tray, always

specify the type of paper. Duplex printing is not possible on paper in a tray for which Thick Paper or Transparency has been set.

❒ The paper type selected using the printer driver overrides that selected using

the control panel.

Paper and Other Media

A Press the {Menu} key.

The [Menu] screen appears on the display.

B Press the {U} or {T} key to display [Paper Input], and then press the {#

Enter} key .

Menu: Paper Input

The paper selection menu appears.

C Press the {U} or {T} key to display [Paper Type], and then press the {# En-

ter} key.

The paper tray selection menu appears.

D Press the {U} or {T} key to display [Bypass Tray], and then press the {#

Enter} key.

The paper type selection menu appears.

E Press the {U} or {T} key to display the type of paper you have loaded,

and then press the {# Enter} key .

Bypass Tray: Thick Paper

After about two seconds, the display returns to the menu.

F Press the {Online} key.

The initial screen appears.

❒ The following paper types cannot be printed on both sides:

• Special Paper, Color Paper, Preprinted, Transparency, Thick Paper.

Paper and Other Media

Loading Envelopes

As there are many kinds of envelopes, be sure to check if those to be used are supported by this printer.

For more information about envelopes, see p.12 “Envelopes”.

❒ Even if the optional envelope feeder is not installed, you can select envelope

sizes for Tray 2 and Tray 3 using the control panel. However, you cannot load envelopes until the optional envelop feeder unit is installed.

❒ To install the envelope feeder unit, the optional paper feed unit must be in-

stalled. See “Attaching Envelope Feeder Type 610”, Setup Guide.

Loading envelopes onto the Bypass Tray

With the bypass tray, you can load up to 10 envelopes at the same time. For more information about envelopes, see p.12 “

To open and close the bypass tray, see p.25 “

pass Tray”.

Envelopes”.

Opening and Closing the By-

A Load envelopes until they stop, with the print side up and the sides of

the flaps on the left as shown below.

❒ Confirm that the envelope flaps are securely folded down, and that there is

no air inside the envelopes.

❒ Confirm that the top of the stack is not higher than the limit mark on the side

guides.

❒ Do not push the stack of envelopes with too much force.

B Slide the side guides against the edge of the envelope stack.

Paper and Other Media

❒ Confirm that the edges of envelopes fit under the side guides.

C Set the envelope size and feed direction. Press the {Menu} key.

The [Menu] screen appears on the display.

D Press the {U} or {T} key to display [Paper Input], and then press the {#

Enter} key.

Menu: Paper Input

The paper selection menu appears.

E Check [Bypass Size] appears, and then press the {# Enter} key.

The paper size selection menu appears.

F Press the {U} or {T} key to select the envelope type you want to use.

Bypass Size: C5 Env(162x229)

For information about types of envelopes you can select, see p.5 “Paper

and Other Media Supported by This Printer”.

G Press the {# Enter} key to apply the settings. Wait for a while.

After about two seconds, the display returns to the menu.

H Press the {Online} key.

The initial screen appears.

Paper and Other Media

Loading envelopes into the Envelope Feeder Unit

❒ With the optional envelope feeder unit, you can load up to 60 envelopes at the

same time. For more information about envelopes, see p.12 “

The following explanation uses the example of installing the envelope feeder unit in “Tray 2”.

Envelopes”.

A Slide the optional paper feed unit (Tray 2) out until it stops. Then, lift it

slightly, and then slide it out.

❒ Keep the paper tray with paper in a cool and dry place.

B Prepare the envelope feeder Unit. C Pinch the side guides, and then slide them outward until they stop.

Pinch the rear guide, and then slide it toward the back.

Paper and Other Media

D Push the bottom plate down until it locks into place.

E Load envelopes into the envelope feeder unit, with the print side down

and the flap on the left as shown in the illustration.

❒ Confirm that the envelope flaps are securely folded down, and that there is

no air inside the envelopes.

❒ Confirm that the top of the stack is not higher than the limit mark on the side

guides.

❒ Confirm that the envelopes fit under the side guides.

❒ Do not push the stack of envelopes with too much force.

Paper and Other Media

F Pinch the side guides, and then slide them along the edge of the enve-

lope stack.

G Pinch the rear guide, and then slide it along the edge of the envelope

stack.

H Lift the front of the tray, and then slide it carefully into the printer until it

stops.

❒ Do not slide the paper tray in with force. If you do, the front and side guides

might move.

Paper and Other Media

I Press the {Menu} key.

The [Menu] screen appears on the display.

J Press the {U} or {T} key to display [Paper Input], and then press the {#

Enter} key.

Menu: Paper Input

The paper selection menu appears.

K Press the {U} or {T} key to display [Tray Paper Size], and then press the

{# Enter} key.

The paper tray selection menu appears.

L Press the {U} or {T} key to display the target paper tray, and then press

the {# Enter} key.

Menu: Tray 2

The paper size selection menu appears.

M Press the {U} or {T} key to select the envelope type you want to use.

Tray 2: C5 Env(162x229)

For more information about types of envelopes you can select, see p.5 “Pa-

per and Other Media Supported by This Printer”.

N Press the {# Enter} key to apply the settings. Wait for a while.

After about two seconds, the display returns to the menu.

O Press the {Online} key.

Paper and Other Media

The initial screen appears.

Switching between Paper Trays

When paper of the same size is loaded in both the standard tray and the paper feed unit (option), paper will be fed from the standard tray when you start printing. To print on paper loaded in the paper feed unit, switch the tray to be used to the paper feed unit using [Tray Priority] in the [Paper Input] menu.

A Press the {Menu} key.

The [Menu] screen appears on the display.

B Press the {U} or {T} key to display [Paper Input], and then press the {#

Enter} key .

Menu: Paper Input

The paper selection menu appears.

C Press the {U} or {T} key to display [Tray Priority], and then press the {#

Enter} key.

The paper tray selection menu appears.

D Press the {U} or {T} key to select the tray type you want to use, and

then press the {# Enter} key.

The following message appears on the display:

Tray Priority: *Tray 2

E Press the {Online} key.

The initial screen appears.

Replacing Consumables and Maintenance Kit

Replacing the Toner Cartridge

• Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame.

• Disposal should take place at an authorized dealer or an appropriate collection site.

• If you dispose of the used toner cartridges yourself, dispose of them according to local regulations.

• Do not store toner, used toner, or toner containers in a place with an open flame. The toner might ignite and cause burns or a fire.

• Keep toner (used or unused) and the toner cartridge out of reach of children.

• If toner or used toner is inhaled, gargle with plenty of water and move into a fresh air environment. Consult a doctor if necessary.

• If your skin comes into contact with toner or used toner, wash the affected area thoroughly with soap and water.

• If toner or used toner gets into your eyes, flush immediately with large amounts of water. Consult a doctor if necessary.

• If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor if necessary.

• Avoid getting toner on your clothes or skin when removing a paper jam or replacing toner. If your skin comes into contact with toner, wash the affected area thoroughly with soap and water.

• If toner gets on your clothing, wash with cold water. Hot water will set the toner into the fabric and may make removing the stain impossible.

Replace the toner cartridge if the following message appears on the display:

Replace Toner Cartridge

❒ Do not expose the toner cartridge to light for a long time. Do not leave the front

cover open for a long time. If the toner cartridge is exposed to a light for a long time, the toner cartridge might be damaged and print quality might be reduced.

Replacing Consumables and Maintenance Kit

❒ When handling toner cartridges, never stand them up on either end or position

them upside down.

❒ Store toner cartridges in a cool dark place.

❒ Actual printable numbers vary depending on image volume and density, num-

ber of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity. Toner quality degrades over time. You may have to replace the toner cartridge prematurely. We recommend you prepare a new toner cartridge beforehand.

A Open the front cover by pushing the front cover release button.

B Be sure to put the toner cartridge on a stable, flat surface.

❒ Do not put the toner cartridge on an unstable or tilted surface.

Replacing Consumables and Maintenance Kit

C Wipe around the metallic registration roller by turning with a soft damp

cloth.

❒ Do not use chemical cleaner or organic solvent such as thinner or ben-

zene.

D Take the new toner cartridge from the box. E Place the toner cartridge on a flat surface. Pull out the tape inside the

unit horizontally while holding the cartridge with one hand as shown in the illustration.

❒ Be sure to remove the tape completely before installing the new toner car-

tridge, otherwise the printer might be damaged.

❒ Keep the toner cartridge horizontal when pulling out the toner seal. Pulling

out the toner seal with the cartridge upright or tilted can cause printer failure.

❒ Be careful not to get toner dust on your hands or clothes.

❒ Do not shake or shock the toner cartridge after pulling out the toner seal to

avoid dirt on paper surfaces, toner spillage, or printer failure.

Replacing Consumables and Maintenance Kit

F Hold the grips of the cartridge, and then insert it into the printer until it

stops.

G Push down the toner cartridge to settle it in appropriate position.

H Close the front cover by pressing the left and right side indentations.

❒ Do not close the front cover with force. If you cannot close the cover easily,

pull out the toner cartridge from the printer and insert it again. After that, close the front cover again.

Replacing Consumables and Maintenance Kit

❒ Please cooperate with the toner cartridge recycling program, whereby are

collected used toner cartridges. For details, consult with the store where the printer was purchased or with a sales or service representative.

Replacing Consumables and Maintenance Kit

Replacing the Maintenance Kit

• Do not risk electric shock by handling the power cord or plug with wet hands.

• The inside of this printer becomes very hot. Do not touch parts labelled “v” (indicating a hot surface). Touching these parts will result in burns.

• Grip the plug, not the cord, when pulling the plug from the socket. Pulling the cord causes wear and tear that can result in fire or electric shock.

• Wait at least one hour after power off before replacing parts. Not allowing the printer to cool may result in burns.

The maintenance kit contains parts for maintaining the printer.

Replace the maintenance kit if the following message appears on the display:

Replace Maintenance Kit

Before Replacing

Replace all the parts included in Maintenance Kit at the same time. Replace them according to the following procedure.

A Turn off the power, and then unplug the power cable.

❒ Wait at least an hour after power off to allow internal parts to cool down be-

fore replacing the Maintenance Kit.

B Check the box contains the following items:

• Friction Pad × 3

See p.45 “

• Transfer Roller (with gloves) See p.47 “

• Paper Feed Roller × 3 See p.50 “

• Fusing Unit See p.53 “

Replacing the Friction Pad”.

Replacing the Transfer Roller”.

Replacing the Paper Feed Rollers”.

Replacing the Fusing Unit”.

Replacing Consumables and Maintenance Kit

Replacing the Friction Pad

Replace all friction pad of the tray. There are two kinds of friction pads. One is for the paper tray (Tray 1), and the other are for the paper feed unit(s) (Tray 2,

3). The following procedure shows how to replacing friction pad of the paper tray (Tray1).

A Lift the paper tray slightly, and then pull it out until it stops.

B Lift the front side of the tray, and then pull it out of the printer.

C Remove paper from the paper tray. Place the tray upside down on a flat

surface.

Replacing Consumables and Maintenance Kit

D Use a sharp-pointed item like a ball-point pen, to release the two catches

that lock the friction pad.

❒ The friction pad may fall off when the catches are released. Place your

hand over the friction pad while releasing the catches.

❒ The friction pad spring may come off. Be careful not to lose the friction pad

spring.

❒ The catches that lock the friction pad are located at the very back.

E Return the paper tray to its original position, and then remove the fric-

tion pad from the tray.

❒ The friction pad spring may come off. Be careful not to lose the friction pad

spring.

F Insert the new friction pad in the paper tray.

Replacing Consumables and Maintenance Kit

Attach the center projection of the new friction pad to the spring, and then align the projection of both sides of the friction pad to the holes of the paper tray. Then push the friction pad as shown in the illustration until it clicks.

After pushing in the friction pad, try pushing it several times to check it is properly installed. If it jumps back into position due to the force of the spring, it is properly installed.

G Push the friction pad until it locks securely. H If your printer is equipped with the optional paper feed unit(s), follow the

same procedure when replacing the friction pad.

Replacing the Transfer Roller

A Open the front cover by pushing the front cover release button.

Replacing Consumables and Maintenance Kit

B Pull the toner cartridge out of the printer, while lifting the front side.

❒ Be sure to place the used cartridge on the level place.

C To avoid making your hands dirty with toner from the transfer roller,

wear the gloves included in the maintenance kit.

D Hold the lock levers (“ ” parts), and then pull them.

E Hold the green parts of the roller on both sides, and then remove the

roller from the printer as shown in the illustration.

Replacing Consumables and Maintenance Kit

F Insert the new transfer roller on the socket with the gear of the roller po-

sitioned on the left.

❒ Do not insert the roller on the back of the socket, or the printer might be

damaged.

❒ Insert the metallic part of the roller on the socket. If you insert the sponge

part of the roller, the roller might be damaged.

G Push down the green parts of both sides of the printer until it clicks as

shown in the illustration.

❒ When the transfer roller is set, the transfer roller cover will return to its orig-

inal position automatically.

H Take the gloves off.

Replacing Consumables and Maintenance Kit

I Hold the grips of the toner cartridge, and then insert it into the printer

until it stops.

J Lower the toner cartridge when it touches the back.

K Close the front cover by pressing the left and right side indentations.

Replacing the Paper Feed Rollers

Replace all feed rollers including the printer and the optional paper feed unit(s). The following procedure shows how to replace the printer's paper feed rollers.

Replacing Consumables and Maintenance Kit

• When lifting the machine, use the inset grips on both sides. Otherwise the

printer could break or cause injury if dropped.

• Lifting the paper feed unit carelessly or dropping it may cause injury.

❒ The following are examples of replacing the paper feed roller on the paper

tray.

❒ You can replace the paper feed roller on the optional paper feed unit by fol-

lowing the procedures below. The paper feed roller on the optional paper feed unit differs from the one on the paper tray. Confirm the type of paper feed roller you are installing.

A For the paper tray

B For the paper feed unit

A If the optional duplex unit is installed, uninstall them from the printer. B Move the printer to the edge of a sturdy and stable table or desk.

❒ Always move the printer horizontally. Moving the printer facing up on down

may cause the toner to scatter.

❒ Do not put the printer on an unstable or tilted surface.

Replacing Consumables and Maintenance Kit

❒ If the printer is equipped with the optional paper feed unit, do not move the

printer and the unit together, because they are not securely attached.

C Slide the green lock lever to the left ( ), and then remove the paper feed

roller ( ).

D While sliding the green lock lever to the left ( ), set the new roller ( ).

Then return the green lock lever to its original position ( ).

❒ Check the green lock lever secures the roller correctly by making sure the

new roller rotates smoothly.

E If the printer is equipped with the optional paper feed unit(s), follow the

same procedure when replacing the paper feed roller.

If you installed two paper feed units, also replace both paper feed rollers.

Replacing Consumables and Maintenance Kit

F Place paper in the paper trays and additional removed paper trays. Lift

the front of the tray, and then slide it carefully into the printer until it stops.

G Reinstall the optional duplex unit if it was removed.

See p.108 “Moving and Transporting the Printer” , Appendix.

Replacing the Fusing Unit

• The fusing unit becomes very hot. When installing the new fusing unit, turn off the printer and wait about an hour. After that, install the new fusing unit. Not waiting for the unit to cool down can result in a burn.

Replacing the fusing unit

A Open the rear cover by pushing the two knobs.

Replacing Consumables and Maintenance Kit

B Remove the rear cover in a horizontal direction.

C Lift the lock levers of the fusing unit as shown in the illustration.

D Pull the fusing unit out.

Replacing Consumables and Maintenance Kit

E Pull out the pins on both sides of the new fusing unit.

F Replace the new fusing unit into the printer.

G Push the lock levers of the fusing unit down until it clicks.

Replacing Consumables and Maintenance Kit

H Insert the rear cover to the inside grooves on both sides of the printer in

a horizontal direction.

I Close the rear cover.

J Print a configuration page to confirm that the printer works properly.

For more information about printing the configuration page, see “Test Printing”, Setup Guide.

Replacing Consumables and Maintenance Kit

Replacing the fusing unit with the duplex unit attached

A Push down the lever on the right side of the duplex unit ( ), and then

pull it out until it stops ( ).

B Lift the lock levers of the fusing unit as shown in the illustration.

C Pull the fusing unit out.

Replacing Consumables and Maintenance Kit

D Pull out the pins on both sides of the new fusing unit.

E Replace the new fusing unit into the printer.

F Push the lock levers of the fusing unit down until it clicks.

Replacing Consumables and Maintenance Kit

G Align the power cable with the groove of the left slide of the duplex unit,

and then insert the duplex unit into back of the printer aligning the rails inside of the printer until it is connected.

H Print a configuration page to confirm that the printer works properly.

For more information about printing the configuration page, see “Test Printing”, Setup Guide.

Cleaning the Printer

Cautions to Take When Cleaning

• Do not remove any covers or screws other than those specified in this manual. Some parts of the machine are at a high voltage and could give you an electric shock. Also, if the machine has laser systems, direct (or indirect) reflected eye contact with the laser beam may cause serious eye damage. When the machine needs to be checked, adjusted, or repaired, contact your service representative.

• Do not take apart or attempt any modifications to this machine. There is a risk of fire, electric shock, explosion or loss of sight. If the machine has laser systems, there is a risk of serious eye damage.

• When removing misfed paper, do not touch the fusing unit because it could be very hot.

Clean the printer periodically to maintain fine printing.

Dry wipe the exterior with a soft cloth. If dry wiping is not enough, wipe with a soft, wet cloth that is wrung out well. If you still cannot remove the stain or grime, use a neutral detergent, and then wipe over with a well-wrung wet cloth, dry wipe, and let it dry.

❒ To avoid deformation, discoloration, or cracking, do not use volatile chemi-

cals, such as benzine and thinner, or spray insecticide on the printer.

❒ If there is dust or grime inside the printer, wipe with a clean, dry cloth.

❒ You must disconnect the plug from the wall outlet at least once a year. Clean

away any dust and grime from the plug and outlet before reconnecting. Accumulated dust and grime pose a fire hazard.

Cleaning the Printer

Cleaning the Friction Pad

If the friction pad is dirty, a multi-feed or a misfeed might occur. In this case, clean the pad as follows:

A Lift the paper tray slightly, and then pull it out until it stops. Lift the front

side of the tray, and then pull it out of the printer.

B Place the tray on a flat surface. When there is paper in the tray, remove

paper.

C Wipe the brown part of the friction pad with a soft damp cloth. Then,

wipe it with a dry cloth to remove the water.

❒ Do not use chemical cleaner or organic solvent such as thinner or ben-

zene.

Cleaning the Printer

D Load paper into the paper tray with the print side up. Carefully slide the

paper tray into the printer until it stops.

❒ Do not slide the paper tray in with force. If you do, the front and side guides

might move.

❒ If misfeeds or multi-feeds of paper occur after cleaning the friction pad,

contact your sales or service representative.

❒ Follow the same procedure to clean the friction pad of the optional paper

feed unit and the envelope feeder unit.

Cleaning the Printer

Cleaning the Paper Feed Roller

If the paper feed roller is dirty, a misfeed might occur. In this case, clean the roller as follows:

• When lifting the printer, use the grips on both sides of the printer, otherwise

the printer might fall and cause personal injury.

• When you move the printer, unplug the power cord from the wall outlet to avoid a fire or an electric shock.

• When you pull out the plug from the socket, grip the plug to avoid damaging the cord and causing a fire or an electric shock.

❒ The following are examples of cleaning the paper feed roller on the paper tray.

❒ You can clean the paper feed roller on the optional paper feed unit by follow-

ing the procedures below. The paper feed roller on the optional paper feed unit differs from the one on the paper tray. Confirm the type of paper feed roller you are installing.

A For the paper tray

B For the paper feed unit

A Turn off the power. B Pull out the plug from the socket. Remove all the cables from the printer.

Cleaning the Printer

C Lift the paper tray slightly, and then pull it out until it stops. Lift the front

side of the tray, and then pull it out of the printer.

D Move the printer to the edge of a stable table or desk.

❒ Do not put the printer on an unstable or tilted surface.

❒ If the printer is equipped with the optional paper feed unit, do not move the

printer and unit together as they are not securely attached.

❒ When lifting the printer, confirm that the optional paper feed unit is not at-

tached to the printer.

Cleaning the Printer

E Slide the green lock lever to the left ( ), so that the paper feed roller can

be released ( ).

F Wipe the rubber part of the roller with a soft damp cloth. Then, wipe it

with a dry cloth to remove the water.

❒ Do not use chemical cleaner or organic solvent such as thinner or ben-

zene.

G While sliding the green lock lever to the left ( ), set the paper feed roller

to its original position ( ). Then, return the green lock lever to its original position ( ).

❒ Check the green lock lever secures the roller correctly by making sure the

new roller rotates smoothly.

Cleaning the Printer

H Move the printer to the place where it was placed. Carefully slide the pa-

per tray into the printer until it stops.

❒ Do not slide the paper tray in with force. If you do, the front and side guides

might move.

❒ Follow the same procedure to clean the paper feed roller of the optional pa-

per feed Unit.

Cleaning the Printer

Cleaning the Registration Roller

If the registration roller is dirty, a misfeed might occur. In this case, clean the roller as follows:

• Be sure to turn off the power and wait for about 30 minutes before cleaning the registration roller. Not waiting for the printer to cool down can result in a burn.

• The inside of this printer becomes very hot. Do not touch parts labelled “v” (indicating a hot surface). Touching these parts will result in burns.

Clean the registration roller if dots (caused by specks of paper stuck to the roller) appear on printed OHP transparencies.

A Turn off the power, and then unplug the power cable. B Open the front cover by pushing the front cover release button.

C Pull the toner cartridge out of the printer by holding the grips of the car-

tridge.

❒ Do not hold the toner cartridge upside down or stand it vertically.

Cleaning the Printer

❒ Do not put the toner cartridge on an unstable or tilted surface.

D Wipe around the metallic registration roller by turning with a soft damp

cloth.

❒ Do not use chemical cleaner or organic solvent such as thinner or ben-

zene.

E Hold the grips of the toner cartridge, and then insert it into the printer

until it stops.

F Lower the toner cartridge when it touches the back.

Cleaning the Printer

G Close the front cover by pressing the left and right side indentations.

❒ Carefully close the front cover. If you cannot close the cover easily, pull the

toner cartridge out of the printer and insert it again. After that, close the front cover again.

Adjusting the Printer

Adjusting the Image Density

You can adjust the image density when the print side of the page is a shaded or print image is too light.

❒ Extreme settings may create printouts that appear dirty.

❒ Image density settings should be made from the application or the printer driv-

er whenever possible.

A Press the {Menu} key.

The [Menu] screen appears on the display.

B Press the {U} or {T} key to display [Maintenance], and then press the {#

Enter} key .

Menu: Maintenance

The maintenance menu appears.

C Check [Image Density] is displayed, and then press the {# Enter} key. D Press the {U} or {T} key to set the image density value.

Image Density: (-3 +3) 0

❒ To maintain a darker image under high volume printing conditions, we

highly recommended that you select 3 from the control panel.

❒ You can adjust the image density in seven steps from -3 to +3. Increasing

the value makes the printouts darker and decreasing the value makes the printouts lighter.

E Press the {# Enter} key .

Adjusting the Printer

Return to the maintenance menu.

F Press the {Online} key.

The initial screen appears.

Adjusting the Printer

Adjusting Tray Registration

You can adjust the registration of each tray. The vertical adjustment is used for all trays. Normally, you need not update the registration. But when the optional paper feed unit or the duplex unit is installed, updating is useful in some cases.

The following procedure describes how to adjust tray 2. The same procedure applies to other trays as well.

A Press the {Menu} key.

The [Menu] screen appears on the display.

B Press the {U} or {T} key to display [Maintenance], and then press the {#

Enter} key .

Menu: Maintenance

The maintenance menu appears.

C Press the {U} or {T} key to display [Registration], and then press the {#

Enter} key .

The registration menu appears.

D Print the test sheet to preview the settings. Confirm that [Prt. Test Sheet]

is displayed, and then press the {# Enter} key.

A screen prompting you to select the tray to be adjusted appears.

E Press the {U} or {T} key to select the tray to adjust, and then press the

{# Enter} key.

Prt. Test Sheet: Tray 2

The test sheet prints out. The display returns to the registration menu. Press the {Escape} key.

Adjusting the Printer

F Confirm the position of the image on the test sheet, and then adjust the

registration value.

G Press the {U} or {T} key to display [Adjustment], and then press the {#

Enter} key.

Adjustment: Horiz: Tray 2

H Press the {U} or {T} key to set the registration value (mm).

Horiz: Tray 2: (-4.0 +4.0) 0.0

I Press the {U} or {T} key to set the digit of the registration value (mm).

Increase the value to shift the print area in the positive direction, and decrease to shift in the negative direction.

❒ Pressing the {U} or {T} key makes the value increase or decrease by 1.0

mm steps.

J Press the {# Enter} key. K Press the {Escape} key.

Adjusting the Printer

The display returns to the print area [Adjustment] menu.

Registration: Adjustment

L Print the test sheet to confirm the adjustment result. M Press the {Online} key.

The initial screen appears.

Troubleshooting

Error & Status Messages on the Control Panel

This section explains what the messages that appear on the control panel mean and what to do when a particular message appears.

❖ Messages (in alphabetical order)

Messages/Second messages

Call Service: EC

Power Off On

/ If Error Reoccur

Call Service

Cannot check

Signal in Ad hoc

Change Setting

Tray #

/ Paper Size:

Paper Type:

Close Duplex

Unit Cover

Front Cover

Description Solution

A communication error sent from the engine to the controller has occurred in the printer.

An attempt to check the radio signal was made while the communication mode was set to [802.11 Ad hoc] in the interface settings.

The paper size and type setting in the tray differs from that of actual paper size and type in the tray.

#: tray number

The cover of the optional duplex unit is open.

The front cover is open. Close the front cover by pressing the

Turn the power off, and then on. If the message appears again, call your sales or service representative.

To check the radio signal , select Infrastructure in the communication mode settings.

Load paper of the selected size in the tray, and then change the paper size setting with the control panel. Or, press {Form Feed}, and then select the tray using the control panel. Or, press {Job Reset} to cancel the print job.

You can make to setting to print disregarding the error message.

Close the cover of the optional Duplex Unit.

left and right side indentations.

Close Rear/Paper

Exit Cover

DHCP assigned

Cannot change

Energy Save Mode The printer is in Energy Saver

Error: Enter 5

or 13 characters

The paper exit cover or the rear cover is open.

An attempt to change the IP address, subnet mask or gateway address was made while DHCP was set to [On].

mode.

An ID with an invalid number of digits was entered for the WEP key.

Close the paper exit cover or the rear cover.

Make the change after setting DHCP to [Off].

No action required.

Enter the correct number of digits for the WEP key.

Troubleshooting

Messages/Second messages

Error: Enter 10

or 26 characters

Hardware Problem

Ethernet

Hardware Problem

HDD

Description Solution

An ID with an invalid number of digits was entered for the WEP key.

An error has occurred in the optional Network Interface Board.

An error has occurred in the optional Hard Disk Drive.

Enter the correct number of digits for the WEP key.

Turn the power off, and then on. If the message appears again, call your sales or service representative.

Turn the power off, and then on, If the message appears again, call your sales or service representative.

Turn off the power. Replace the Hard Disk Drive and turn on the power.

See “Attaching Hard Disk Drive Type 2600 ”, Setup Guide.

Turn off the power. Remove the Hard Disk Drive and turn on the power.

❒ If the Hard Disk Drive is not in-

stalled, you cannot send the sample print job, locked print job and download the font to Hard Disk Drive using the PS Utility for Mac.

Troubleshooting

Messages/Second messages

Hardware Problem

IEEE1394

Description Solution

The printer identified an IEEE 1394 interface board error.

Turn the power off, and then on.

Remove and re-install the IEEE 1394 interface board correctly.

A Check the IEEE 1394 interface

board is correctly attached to the computer.

B Check the IEEE 1394 interface ca-

ble is securely connected.

C Unplug the IEEE 1394 interface

cable which is connected to the printer.

D Restart the computer. If the mes-

sage appears even after executing above operation, proceed to the following steps.

E Execute the utility tool for IEEE

1394 interface board that is stored in the following path in the CDROM labeled “Printer Drivers and Utilities”: UTILITY\ 1394

Hardware Problem

Option RAM

The printer identified an optional RAM error.

❒ For details about using the utility

tool for IEEE 1394, see the README file in the same directory in the CD-ROM. If the message appears again, contact your sales or service representative.

See “Attaching 1394 Interface Unit Type 4510”, Setup Guide.

Turn the power off, and then on. Remove and re-install the optional RAM. If the message appears again, contact your sales or service representative.

See “Attaching Memory Unit Type C 256MB (SDRAM Module)”, Setup Guide.

Turn off the power, remove the Memory Unit, and then turn on the power.

❒ If you remove the Memory Unit,

you must set up the option with the printer driver.

❒ In this case, you might not be able

to print complex print jobs.

Troubleshooting

Messages/Second messages

Hardware Problem

Parallel I/F

Hardware Problem

USB

Hardware Problem

Wireless Board

Hardware Problem

Wireless Card

Description Solution

There is a problem with the parallel interface.

There is a problem related to the Universal Serial Bus Connection and Hardware.

An error was detected in the IEEE 802.11b interface unit or the Bluetooth interface unit.

The IEEE 802.11b interface unit or the Bluetooth interface unit could not be detected when the power was turned on. The IEEE 802.11b interface card or the Bluetooth interface card was removed after the power was turned on. An error was detected in the IEEE 802.11b interface card or the Bluetooth interface card.

If you use the parallel I/F, replace the interface cable that caused the error. If the message appears again, contact your sales or service representative.

Turn the power off, and then on. If the message appears again, contact your sales or service representative.

Turn the power off, and then on. Remove and re-install the IEEE 802.11b interface unit or the Bluetooth interface unit correctly.

If the message appears again, contact your sales or service representative.

See “ Attaching 802.11b Interface Unit Type F ” or “Attaching Bluetooth Interface Unit Type C ”, Setup Guide.

Turn the power off, and then on. Remove and re-install the IEEE 802.11b interface unit or the Bluetooth interface unit correctly.

If the message appears again, contact your sales or service representative.

See “ Attaching 802.11b Interface Unit Type F ” or “Attaching Bluetooth Interface Unit Type C ”, Setup Guide.

HDD Full The maximum HDD area size

for form/font has been exceeded.

The optional Hard Disk Drive is full. The sample print job or locked print job to be sent from the computer is too large to store.

HDD not Installed You cannot print the sample

print and the locked print jobs, because the optional Hard Disk Drive is not installed.

Hex Dump Mode The printer is in Hex Dump

Mode.

Invalid Data

Power Off On

The printer has received irregular data.

Delete the disused form/font types.

Delete any unnecessary stored files.

Install the Hard Disk Drive.

See “Attaching Hard Disk Drive Type 2600”, Setup Guide.

No action required.

Turn the power off, and then on. If the message appears again, contact your sales or service representative.

Troubleshooting

Messages/Second messages

Invalid Password

Try again

Load Correct

Size Paper

/ Press #

to continue

Load Paper

or Form Feed

/ Paper Size:

Paper Type:

Description Solution

The password entered using the control panel is not correct.

The paper size setting on the tray differs from that of actual paper size in the tray.

The paper type and size settings for this tray do not match the size and type of paper actually loaded.

Enter the correct password using the control panel.

Load { paper size } paper of the selected feed direction and paper size into the tray. Printing will not automatically resume if the paper size and direction setting is incorrect. Make sure that the paper feed directions set in the printer driver and on the control panel are the same. There are two methods to resume printing.

A Use the control panel to set the

correct paper size and direction of the paper in tray. Then Press the {# Enter} key .

B Press {Form Feed} and select the

tray with the control panel.

Load paper into the tray indicated, then press the {# Enter} key to resume printing. Or press {Form Feed} and select the tray that holds a different type of paper. To cancel printing, press {Job Reset}. Then Press the {# Enter} key .

Load Paper:Tray #

or Form Feed

/ Paper Size:

Paper Type:

Menu Protected

Cannot change

No Files exist There are no files available for

Offline The printer is offline and cannot

P= XX I= XXXXXXXX

Power Off On

/ If Error Reoccur

Call Service

Processing... Print data is being processed. Wait a while.

RC Gate

connection error

There is no paper left in this tray.

#: tray number

The menu is protected and the settings cannot be changed.

the sample print job or the locked print job.

print data.

A controller error. The SC number indicates the problem.

Cannot communicate with RC Gate.

Load paper into the tray indicated.

Wait for two seconds until the previous display appears.

Press {Online} key.

Turn the power off, and then on. If the message appears again, call your sales or service representative.

Check the device or the RC Gate network connection.

Troubleshooting

Messages/Second messages

Ready The default ready message.

The printer is ready to use.

Remove Misfeed

Duplex Unit

/ Open Duplex

Unit Cover

Remove Misfeed

Internal Path

/ Open

Front Cover

Remove Misfeed

Paper Exit Cover

/ Open Paper

Exit Cover

Remove Misfeed

Paper Tray

/ Pull out Tray

Remove Paper

Standard Tray

There is misfeed in the Duplex Unit.

There is a misfeed in the printer.

There is a misfeed in the paper exit cover.

Paper is jammed in the specified input paper tray.

The standard tray is full, and the print job is suspended.

Description Solution

No action required.

Remove the misfed paper.

See p.104 “

Duplex Unit” Appears”.

Remove the misfed paper.

See p.96 “

ternal Path” Appears”.

Remove the misfed paper.

See p.99 “

Paper Exit Cover” Appears”.

Remove the misfed paper.

See p.94 “

Paper Tray” Appears”.

Remove paper from the standard tray, and the print job will be resumed automatically.

When “Remove Misfeed

When “Remove Misfeed In-

When “Remove Misfeed

Replace

Maintenance Kit

Replace

Toner Cartridge

Reset Duplex

Unit correctly

It is time to replace the maintenance kit (friction pad, paper feed roller, transfer roller and fusing Unit).

The toner cartridge is not set correctly or toner is almost run out.

The toner dust is full. Prepare a new toner cartridge. If the

A communication error sent from the system unit to the duplex unit.

Replace the new maintenance kit.

See p.44 “

Kit”.

Set the toner cartridge correctly.

See p.39 “

tridge”.

image density gets too light, replace the toner cartridge with a new one.

See p.39 “

tridge”.

Set the duplex unit correctly. If the problem persists, call your service provider.

Replacing the Maintenance

Replacing the Toner Car-

Troubleshooting

Messages/Second messages

Reset Toner

Cartridge

Reset Tray #

or Form Feed

Resetting Job... The print job is being reset. Wait for a while.

ROM Update

Waiting for Data

ROM Update

Receiving Data

SC XXX-X

Power Off On

If Error Reoccur

Call Service

The toner cartridge is not set correctly.

The toner cartridge is not set installed.

The indicated paper input tray is not set correctly, or not set.

#: tray number

The printer is waiting for updated data.

The printer is receiving updated data.

An error has occurred. Turn the power off, and then on. If the

Description Solution

Set the toner cartridge correctly.

See p.39 “

tridge”.

If the cartridge is installed, close the front cover and turn the off power switch and then on. If the message appears again, contact your sales or service representative.

Set the indicated paper input tray correctly.

Don't turn off the printer while it is waiting for data.

Don't turn off the printer while it is receiving data.

message appears again, contact your sales or service representative.

Replacing the Toner Car-

Supply order

failed

SD authenticatn

failed

Setting change

in process

Setting changed

Restart Printer

SSID not entered This message appears if the

Toner is almost

empty

Update Mode Err.

Power Off On

Waiting... The printer is waiting for the

Supply order has failed. The use is required to reset the job.

Authentication for the SD card has failed.

A setting change is currently in process on the computer side.

[RAM Disk] or [Notify by E-mail] setting has been changed.

SSID has not been entered.

The toner is almost run out. Prepare a new toner cartridge. If the

The printer has failed to start updating data.

next print job.

Turn the power off, and then on. If the message appears again, contact your sales or service representative.

The user must wait until the change is complete.

Restart the printer so the new settings can take effect.

Enter the SSID.

image density gets too light, replace the toner cartridge with a new one.

See p.39 “

tridge”.

Turn the power off, and then on to restart.

Wait a while.

Replacing the Toner Car-

Troubleshooting

Messages/Second messages

Warming up... The printer is warming up or

toner is being supplied.

Description Solution

Wait until the panel display change the [Ready].

Troubleshooting

Printer Does Not Print

Possible Cause Solutions

Is the power on ? Confirm that the cable is securely plugged into the power outlet

and the printer.

Turn on the power.

Does the Online indicator stay on ?

Does the Alert indicator stay red ?

Is paper loaded ? Load paper into the paper tray or onto the bypass tray.

Can you print a configuration page ?

Is the interface cable connected securely to the printer and the computer ?

Are you using the correct interface cable ?

Is the Data In indicator blinking or lit after starting the print job ?

If not, Press the {Online} key to light it.

If so, check the error message on the display and take the required action.

If you cannot print a configuration page, it probably indicates a printer malfunction. Contact your sales or service representative.

See “Test Printing”, Setup Guide.

Connect the interface cable securely. If it has a fastener, fasten it securely as well.

The type of interface cable you should use depends on the computer you use. Be sure to use the correct one.

If the cable is damaged or worn, replace it with a new one.

If not blinking or lit, the data is not being sent to the printer.

❖ If the printer is connected to the computer using the in-

terface cable

Check the port connection setting is correct. For details about checking the port connection, see p.84 “

nection”.

Checking the port con-

How is the signal strength when using the wireless LAN ?

How is the signal strength when using Bluetooth ?

❖ Network Connection

Contact your network administrator.

❖ Ad hoc Mode or 802.11 Ad hoc Mode

Either move to a location where the signal is good, or remove obstructions.

❖ Infrastructure Mode

Check the signal status from the [Maintenance] menu on the control panel. If the signal is poor, either move to a location where it is good, or remove obstructions.

Try the following:

• Check the Bluetooth interface unit is installed properly.

• Check there are no obstructions between computer, printer and other devices.

• Change the location of the computer.

• Change the location of the printer.

Troubleshooting

Possible Cause Solutions

When you use the optional Bluetooth interface unit.

SPP

A Make sure the machine you want to use appears in the 3Com

Bluetooth Connection Manager.

B Make sure “Bluetooth Serial Client (COMx)” appears under Cli-

ent Ports in the 3Com Bluetooth Connection Manager.

C Restart computer, this printer, and the other devices.

D Make sure no IEEE 802.11b (wireless LAN) or other Bluetooth

devices are in use.

❒ Interference may occur with the IEEE 802.11b wireless

LAN interface board. Such interference may affect the transmission speed and other functions.

E Transmissions between computers, other devices, and this

printer can be blocked by obstructions. Move this printer, computers, and other devices, if necessary.

HCRP, BIP

A Restart the computer, this printer, and other devices.

B Make sure no IEEE 802.11b (wireless LAN) or other Bluetooth

devices are in use.

❒ Interference may occur with the IEEE 802.11b wireless

LAN interface board. Such interference may affect the transmission speed and other functions.

C Transmissions between computers, other devices, and this

printer can be blocked by obstructions. Move this printer, computers, other devices, if necessary.

If printing still does not start, contact your sales or service representative. Consult with the store where the printer was purchased for information about the location of sales or service representatives.

Checking the port connection

When the printer is directly connected via the PC cable and the data-in indicator does not flash or light up, the method of checking the port connection is as follows.

• For a parallel port connection, port LPT 1 or LPT 2 should be set.

• For a USB port connection, port USB00 (n)

• For a IEEE 1394 (SCSI print) port connection, port 1394_00(n) set.

(n) is the number of printers connected.

should be set.

should be

Troubleshooting

Windows 95/98/Me

A Click [Start], point to [Settings] and then click [Printers]. B Click to select the icon of the printer. Next, on the [File] menu, click [Prop-

erties].

C Click the [Details] tab. D Check the [Print to the following port] box to confirm that the correct port is

selected.

Windows 2000

A Click [Start], point to [Settings] and then click [Printers]. B Click to select the icon of the printer. Next, on the [File] menu, click [Prop-

erties].

C Click the [Port] tab. D Check the [Print to the following port] box to confirm that the correct port is

selected.

Windows XP Professional, Windows Server 2003

A Select the [Printers and Faxes] window from [Start] on the taskbar. B Click to select the icon of the printer. Next, on the [File] menu, click [Prop-

erties].

C Click the [Port] tab. D Check the [Print to the following port(s).] box to confirm that the correct port

is selected.

Windows XP Home Edition

A Select the [Control Panel] window from [Start] on the taskbar. B Click [Printers and Other Hardware]. C Click [Printers and Faxes]. D Click to select the icon of the printer. Next, on the [File] menu, click [Prop-

erties].

Troubleshooting

E Click the [Port] tab. F Check the [Print to the following port(s).] box to confirm that the correct port

is selected.

Windows NT 4.0

A Click [Start], point to [Settings] and then click [Printers]. B Click to select the icon of the printer. After that, on the [File] menu, click

[Properties].

C Click the [Port] tab. D Check the [Print to the following port] box to confirm that the correct port is

selected.

Troubleshooting

Ricoh AP610i, G1168610A User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual