Ricoh AP3800C User Manual

Operating Instructions

Maintenance Guide

For safety, please read this manual carefully before you use this product and keep it handy for future reference.

Introduction

This manual describes detailed instructions on the operation and notes about the use of this machine. To get maximum versatility from this machine all operators are requested to read this manual carefully and follow the instructions. Please keep this manual in a handy place near the machine.

Trademarks

Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation in the United States and/or other countries.

Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights in those marks.

Notes:

Some illustrations in this manual might be slightly different from the machine.

Certain options might not be available in some countries. For details, please contact your local dealer.

Note

The proper names of the Windows operating systems are as follows:

•Microsoft

Windows® 95 operating system

Windows® 98 operating system

Windows® Millennium Edition (Windows Me)

Windows ® 2000 Professional

Windows ® 2000 Server

Windows® XP Professional

Windows® XP Home Edition

Windows NT® Server operating system Version 4.0

Windows NT® Workstation operating system Version 4.0

Safety Information

When using your printer, the following safety precautions should always be followed.

Safety During Operation

In this manual, the following important symbols are used:

WARNING:

CAUTION:

Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.

Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.

R WARNING:

•

Disconnect the power plug (by pulling the plug, not the cable) if the power cable or plug becomes frayed or otherwise damaged.

• To avoid hazardous electric shock or laser radiation exposure, do not remove any covers or screws other than those specified in this manual.

• Turn off the power and disconnect the power plug (by pulling the plug, not the cable) if any of the following conditions exists:

• You spill something into the equipment.

•

You suspect that your equipment needs service or repair.

• Your equipment's cover has been damaged.

•

Do not incinerate spilled toner or used toner. Toner dust might ignite when exposed to an open flame.

• Disposal can take place at our authorized dealer or at appropriate collection sites.

• Dispose of the used toner cartridge in accordance with the local regulation.

R CAUTION:

• Protect the machine from dampness or wet weather, such as rain and snow.

• Unplug the power cord from the wall outlet before you move the machine.

While moving the machine, you should take care that the power cord will not be damaged under the machine.

• When you disconnect the power plug from the wall outlet, always pull the plug (not the cable).

• Do not allow paper clips, staples, or other small metallic objects to fall inside the machine.

• Keep toner (used or unused) and toner cartridge out of the reach of children.

• For environmental reasons, do not dispose of the machine or expended

supply waste at household waste collection points. Disposal can take place at an authorized dealer.

• The inside of the machine could be very hot. Do not touch the parts with a label indicating the “hot surface”. Otherwise an injury might occur.

iii

ENERGY STAR Program

As an ENERGY STAR Partner, we have determined that this machine model meets the ENERGY STAR Guidelines for energy efficiency.

The ENERGY STAR Guidelines intend to establish an international energy-saving system for developing and introducing energy-efficient office equipment to deal with environmental issues, such as global warming.

When a product meets the ENERGY STAR Guidelines for energy efficiency, the Partner shall place the ENERGY STAR logo onto the machine model.

This product was designed to reduce the environmental impact associated with office equipment by means of energy-saving features, such as Low-power mode.

❖❖❖❖ Low-power Mode (Energy Saver mode)

This printer automatically lowers its power consumption 60 minutes after the last operation has been completed. To exit Low-power (Energy Saver) mode, press any key on the control panel. For details about how to configure Energy Saver mode, see “Making Printer Settings with the Control Panel” in Administrator Reference 2 as a PDF file on the CD-ROM.

❖❖❖❖ Specifications

Energy Saver mode Power Consumption 45 W or less

Default Time 60 minutes

Recovery Time 120 seconds or less

How to Read This Manual

Symbols

In this manual, the following symbols are used:

WARNING:

This symbol indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.

CAUTION:

This symbol indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.

* The statements above are notes for your safety.

Important

If this instruction is not followed, paper might be misfed or data might be lost. Be sure to read this.

Preparation

This symbol indicates the prior knowledge or preparations required before operating.

Note

This symbol indicates precautions for operation, or actions to take after misoperation.

Limitation

This symbol indicates numerical limits, functions that cannot be used together, or conditions in which a particular function cannot be used.

Reference

This symbol indicates a reference.

[]

Keys that appear on the machine's panel display.

Keys and buttons that appear on the computer's display.

{}

Keys built into the machine's control panel.

Keys on the computer's keyboard.

1.Replacing Consumables and Maintenance Kit

Detaching the SR770 (2 Tray Finisher)..................................................... 1

Opening and Closing the Duplex Reversal Unit ...................................... 2

Replacing the Toner Cartridge .................................................................. 3

Replacing the Fuser Oil Unit ..................................................................... 6

Replacing the Photoconductor Unit ....................................................... 10

Replacing the Development Unit ............................................................ 15

Replacing the Fusing Unit ....................................................................... 19

Replacing the Dustproof Filter................................................................ 24

Replacing the Waste Toner Bottle .......................................................... 26

Replacing the Paper Feed Rollers .......................................................... 28

2.Cleaning and Adjusting the Printer

Cautions to Take When Cleaning............................................................ 31

Cleaning the Registration Roller............................................................. 32

Cleaning the DustProof Glass ................................................................. 33

Adjusting the Color Registration ............................................................ 34

Auto Adjust................................................................................................... 34

Fuser Adjust................................................................................................. 35

Manual Adjust .............................................................................................. 39

Test Sheet Samples..................................................................................... 41

Adjusting the Image Density................................................................... 43

Adjusting the Registration of the Trays ................................................. 44

3.Paper and Other Media

Paper and Other Media Supported by This Printer............................... 47

Paper Sizes.................................................................................................. 47

Paper Recommendations ........................................................................ 53

Loading Paper.............................................................................................. 53

Storing Paper ............................................................................................... 53

Types of Paper and Other Media ................................................................. 54

Printable Area ........................................................................................... 57

Loading Paper........................................................................................... 58

Loading Paper in Tray 1............................................................................... 58

Loading Paper in Tray 2 and the Optional Paper Feed Unit ........................ 59

Loading paper in Paper Bank PS470 (2000-sheet Large Capacity Tray) .... 60

If you load a paper size that is not selected automatically ........................... 61

Changing the paper type.............................................................................. 63

Load Paper in the Bypass Tray.................................................................... 64

4.Troubleshooting

Error & Status Messages on the Control Panel..................................... 69

Printer Does Not Print .............................................................................. 81

Other Printing Problems .......................................................................... 84

Removing Misfed Paper ........................................................................... 88

Detaching the 2 Tray Finisher...................................................................... 88

Opening and Closing the Duplex Reversal Unit........................................... 89

Removing Misfed Paper in the Duplex Feed Unit ........................................ 89

When "Remove Misfeed A:Internal Path" Appears ...................................... 92

When "Remove Misfeed B: Fusing Unit" Appears ....................................... 92

When "Remove Misfeed W: Mailbox" Appears ............................................ 94

When "Remove Misfeed R: Finisher" Appears ............................................ 94

When "Remove Misfeed Y: Paper Tray" Appears........................................ 96

When "Remove Misfeed :Duplex Unit " Appears ......................................... 96

Removing Jammed Staples ..................................................................... 98

Adding Staples ....................................................................................... 100

Removing Punch-hole Chips................................................................. 102

When the message appears even after removing the Punch-hole chips... 102

5.Appendix

When the Front Cover Does Not Close ................................................ 103

Moving and Transporting the Printer ................................................... 105

Moving the Printer ...................................................................................... 105

Consumables .......................................................................................... 107

INDEX....................................................................................................... 109

vii

viii

1. Replacing Consumables and Maintenance Kit

Detaching the SR770 (2 Tray Finisher)

There are times when you might have to detach the 2 Tray Finisher from the printer to remove misfed paper. This section describes how to detach the 2 Tray Finisher.

Hold the handle at the top of the 2

AAAA

Tray Finisher firmly with one hand, pull the 2 Tray Finisher straight out, and let go when it stops.

ZDJP201J

The 2 Tray Finisher is detached from the printer.

Use both hands to push it straight

BBBB

back in, and let go when it clicks into place.

Important

❒ Be sure to attach the 2 Tray Fin-

isher to the printer after closing the Duplex Reversal Unit. See p.2 “Opening and Closing the Duplex Reversal Unit”.

ZDJP202J

The 2 Tray Finisher is reattached to the printer.

Replacing Consumables and Maintenance Kit

Opening and Closing the Duplex Reversal Unit

There are times when you might have to detach the Duplex Reversal Unit to remove misfed paper. This section describes how to detach the Duplex Reversal Unit.

Push up the lock release button

AAAA

and keep it in place.

ZDJP203J

Lower the Duplex Reversal Unit

BBBB

slowly until it stops.

Note

❒ You do not have to remove the

External Tray even if the 2 Tray Finisher is attached.

The Duplex Reversal Unit is opened.

Raise the Duplex Reversal Unit

CCCC

slowly with both hands, and push it in until it clicks into place.

The Duplex Reversal Unit is closed.

Important

❒ Attach the Duplex Reversal

Unit after closing the upper left cover of the printer.

ZDJP205J

ZDJP204J

Important

❒ Open the Duplex Reversal Unit

after detaching the 2 Tray Finisher from the printer. See p.1 “Detaching the SR770 (2 Tray Finisher)”.

Replacing the Toner Cartridge

WARNING:

• Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. Disposal should take place at an authorized dealer or an appropriate collection site. If you dispose of the used toner cartridges yourself, dispose of them according to local regulations.

CAUTION:

• Keep toner (used or unused) and the toner cartridge out of reach of children.

Note

❒ The actual number of printed pag-

es will differ depending on the paper type, size, contents and settings. For more information, see p.107 “Toner cartridge”.

If "Add Toner" appears on the panel display, replace the toner cartridge.

Note

❒ A combination of one to four

colors, yellow, magenta, cyan, black, is displayed in "XXX".

❒ If cyan or magenta or yellow toner

runs out, you can print in black and white mode using the black toner. Change the color mode setting to "Black and White" from the printer driver .

❒ If black toner runs out, printing is

not possible until the black toner cartridge is replaced.

While pushing the lock button on

AAAA

the upper right cover of the printer (AAAA), open the upper right cover (BBBB).

Add Toner XXX

Add Toner XXX/XXX

ZDJT006J

From the end, the toner cartridges are installed in the order of magenta (M), cyan (C), yellow (Y), and black (K).

Replacing Consumables and Maintenance Kit

Remove the toner cartridge for

BBBB

the color you want to replace.

Take out a new toner cartridge

CCCC

from the box.

A Unhook the green hook on the

toner cartridge with one hand.

ZDJT202J

ZDJT999J

B Holding the toner cartridge

with the other hand, pull out the cartridge up slowly.

Note

❒ The black toner cartridge con-

tains more than the other toner cartridges.

Shake the toner cartridge back

DDDD

and forth 5-6 times.

ZDJT201J

Important

ZDJT203J

❒ Do not shake the removed

toner cartridge. The remaining toner might scatter.

Note

❒ Depending on the setting up

environment, toner might be left in a toner cartridge. In such case, reinstall the toner cartridge.

Replacing the Toner Cartridge

Holding the toner cartridge with

EEEE

the metal contact area in front, attach in the direction of the arrow.

Important

❒ Do not touch the metal contact

point with your fingers.

Insert the toner cartridge slowly

FFFF

until the green hook snaps on the metal contact area.

ZDJT004J

Close the upper right cover.

GGGG

The following message appears on the panel display. Please wait a while.

Loading Toner...

Important

❒ Do not turn off the power

switch during "Loading Toner..." appears on the panel display to avoid a printer malfunction.

ZDJH042J

ZDJT005J

Important

❒ Do not install and remove the

toner cartridges over and over. This could result in a toner leak.

Replacing Consumables and Maintenance Kit

Replacing the Fuser Oil Unit

CAUTION:

• The Fusing Unit becomes very hot. When installing the new Fuser Oil Unit, turn off the printer and wait about an hour. After that, install the new Fusing Unit. Not waiting for the unit to cool down can result in a burn.

If "Replace Fuser Oil Unit (TypeG)" appears on the panel display, replace the Fuser Oil Unit.

Replace Fuser Oil Unit (TypeG)

Turn off the power switch and

AAAA

unplug the power cable.

Important

❒ Be sure to wait about an hour to

prevent a burn.

If 2 Tray Finisher is installed, de-

BBBB

tach it from the printer.

Reference

See p.1 “Detaching the SR770 (2 Tray Finisher)”

If the Duplex Unit is installed,

CCCC

open the Duplex Reversal Unit.

If the External Tray is attached to

DDDD

the printer, raise it in the direction of the arrow (AAAA), and remove it (BBBB).

Pull out the left cover of the print-

EEEE

er slowly.

Open the upper left cover.

FFFF

ZDJP038J

ZDJH047J

Reference

See p.2 “Opening and Closing the Duplex Reversal Unit”

ZDJH048J

Replacing the Fuser Oil Unit

Holding the green handle, pull

GGGG

up the Fusing Unit slowly in the direction of the arrow.

Important

❒ Do not touch any areas other

than the handle.

Put the removed Fusing Unit in a

HHHH

stable and level place.

Lift the Fuser Oil Unit in the di-

IIII

rection of the arrow to remove it, and put it in a stable and level place.

ZDJH208J

ZDJH052E

Take out the Fuser Oil Unit from

JJJJ

the bag, and remove seal (AAAA), and then remove seal (BBBB) as shown in the illustration.

Note

❒ Be sure to remove seal (A), and

then pull it out in a level manner.

Important

❒ Be sure to remove the seals to

avoid printer malfunction.

❒ Be sure to remove seal (A) first,

and then remove seal (B) to avoid oil leak.

❒ Be sure to put the Fuser Oil Unit

in a stable and level place to avoid oil leak.

❒ There is oil on the removed

seals and fuser oil roller. Be careful not to let them come in contact with your clothes.

ZDJH053J

Important

❒ Do not touch inside of the Fus-

ing Unit.

❒ Be careful no to touch the area

other than the shown in the illustration.

Replacing Consumables and Maintenance Kit

Match (UUUU) on the front of the Fus-

KKKK

er Oil Unit and the arrow on the Fusing Unit as shown in the illustration.

ZDJH055J

Important

❒ Be careful not to get oil on the

metal point of the left side of the Fuser Oil Unit.

Insert the left and right protru-

LLLL

sions of the Fuser Oil Unit into the white holders of the Fusing Unit (AAAA), and then move the Fuser Oil Unit in the direction shown by the arrow (BBBB) to attach the Fuser Oil Unit to the Fusing Unit.

Holding the green handle with

MMMM

one hand, use your other hand to push the front area of the handle to create a slight slant, and push the Fusing Unit slowly to the back.

Note

❒ Confirm that the Fuser Oil Unit

is facing the inside of the printer.

At this point, make sure the Fusing Unit is on the stand properly.

Close the upper left cover (AAAA) and

NNNN

push the handle slowly (BBBB) to the back until it clicks into place.

ZDJH050E

ZDJH054J

Place the old Fuser Oil Unit into

OOOO

the bag which contained the new Fuser Oil Unit, and seal the bag.

ZDJH051J

If you removed the External Tray

PPPP

in step Insert the hooks of the External Tray into the printer slits, and lower it toward you.

If the Duplex Unit is installed,

QQQQ

close the Duplex Reversal Unit.

If the 2 Tray Finisher was in-

RRRR

stalled, reattach the 2 Tray Finisher to the printer.

, reattach it to the printer.

DDDD

Reference

See p.2 “Opening and Closing the Duplex Reversal Unit”

Replacing the Fuser Oil Unit

ZDJH010J

Reference

See p.1 “Detaching the SR770 (2 Tray Finisher)”

Plug in the power cable and turn

SSSS

on the power switch.

Note

❒ If you dispose of the used toner

cartridges by yourself, dispose of them according to local regulations.

Replacing Consumables and Maintenance Kit

Replacing the Photoconductor Unit

If "Replace Black PCU (Type F)" ap-

pears on the panel display, replace the black Photoconductor Unit.

Take out the green screwdriver.

CCCC

Use this screwdriver for all attachment and detachment of screws.

Replace Black PCU (Type F)

If "Replace Color PCU (Type A)" appears on the panel display, replace the three color Photoconductor Units.

Replace Color PCU (Type A)

ZDJH013J

Turn off the power switch and

AAAA

unplug the power cable.

Open the front cover slowly by

BBBB

pulling down from the two areas on the left and right.

Turn the light brown lever coun-

DDDD

terclockwise.

ZDJH014E

ZDJH007J

Loosen two screws that are fasten-

EEEE

ing the inner cover using provided screwdriver.

You cannot remove these two screws.

ZDJH015J

Replacing the Photoconductor Unit

Lift the inner cover until it clicks

FFFF

into place and holds.

The Photoconductor Units are installed as shown in the illustration. The black Photoconductor Unit is at the upper left period. The other three are color Photoconductor Units.

ZDJH016J

Remove the Photoconductor Unit

GGGG

you want to replace.

For black, remove the upper left one, and for color, remove the three on the right.

A Move the green hook slowly to

the right as shown in the illustration. The green hook is located on the upper right of the Photoconductor Unit.

B Grip the green areas at the top

and bottom of the Photoconductor Unit, and pull slowly until you can see all of the green handle.

ZDJX701J

ZDJH045J

ZDJH211J

Important

❒ Pulling out the Photoconduc-

tor Unit quickly might cause it to drop.

Replacing Consumables and Maintenance Kit

C Lift and hold the green handle

at the top (AAAA), and pull out the unit slowly (BBBB).

B Place the Photoconductor Unit,

and remove the adhesive tape at the tip of the unit.

ZDJH222J

ZDJH223J

Install a new Photoconductor

HHHH

Unit.

For black, install one, and for color, install three.

A Take the unit out from the bag.

ZDJH210J

C Match the green arrow at the

tip of the Photoconductor Unit to the rail inside the printer.

ZDJH221J

Important

❒ Do not remove the cover that

is attached to the bottom of the Photoconductor Unit at this time.

Important

❒ Make sure the green arrow

fits securely on the rail before proceeding to the next step.

D Push the front of the Photocon-

ductor Unit slowly, slide the unit on the cover, and push in until it stops.

ZDJH224J

Replacing the Photoconductor Unit

Important

❒ If you do not attach the green

arrow of the Photoconductor Unit securely to the rail, you might damage the Photoconductor Unit.

❒ Do not touch the light-sensi-

tive area of the Photoconductor Unit.

E Remove the cover and push in

the Photoconductor Unit until it stops.

Lower the inner cover slowly.

IIII

ZDJX702E

Tighten two screws using provid-

JJJJ

ed screwdriver.

Note

❒ Be sure to return the provided

screwdriver to its original position on the back of the front cover.

Turn the light brown lever clock-

KKKK

wise.

ZDJH019J

ZDJH018J

Close the front cover slowly by

LLLL

pushing the two areas on the left and right.

ZDJH020E

ZDJH041J

Replacing Consumables and Maintenance Kit

Plug in the power cable and turn

MMMM

on the power switch.

The following message appears on

the panel display. The printer starts calibration. Please wait until it stops.

Calibrating...

Important

❒ Do not turn off the power

switch during calibration to avoid a printer malfunction.

Replacing the Development Unit

If "Replace Black Dev. Unit(TypeD)" appears on the panel display, replace the black Development Unit.

Replace Black Dev. Unit(TypeD)

If "Replace Color Dev. Unit(TypeB)" appears on the panel display, replace the three color (CMY) Development Units.

Replace Color Dev. Unit(TypeB)

Note

❒ A dustproof filter is attached to the

black Development Unit. When replacing the black Development Unit, also replace the dustproof filter. See p.24 “Replacing the Dustproof Filter”.

❒ When replacing the black Devel-

opment Unit, clean the registration roller. See p.32 “Cleaning the Registration Roller”.

Turn off the power switch and

AAAA

unplug the power cable.

Open the front cover slowly by

BBBB

pulling down from the two areas on the left and right.

Take out the green screwdriver.

CCCC

Use this screwdriver for all attachment and detachment of screws.

Turn the light brown lever coun-

DDDD

terclockwise.

Loosen two screws that are fasten-

EEEE

ing the inner cover using provided screwdriver.

ZDJH013J

ZDJH014E

ZDJH007J

ZDJH015J

You cannot remove these two screws.

Replacing Consumables and Maintenance Kit

Lift the inner cover until it clicks

FFFF

into place and holds.

Important

❒ Pulling out the Development

Unit quickly might cause it to drop.

B Hold the right side of the De-

velopment Unit with your right hand, and pull out the unit slowly.

ZDJH016J

The Development Unit is installed shown in the illustration. Starting from the upper left, the units are attached in the order of black (K), yellow (Y), cyan (C), and magenta (M).

Important

ZDJH993J

❒ Be careful not to touch the

right side of the Photoconductor Unit.

❒ Be careful not to let it get in

contact with your hands or clothes.

Remove the Development Unit.

GGGG

The procedure for removing the unit is the same for all four colors.

A Hook your finger on the green

tab in front of the Development Unit you want to replace, and pull it out halfway.

ZDJH046J

ZDJH225J

Install a new Development Unit.

HHHH

The procedure for attaching the Development Unit is the same for all four colors.

A Take the unit out from the bag.

ZDJH226J

Replacing the Development Unit

B Insert the Development Unit

along the rail, and push in slowly until it stops.

ZDJH227E

C Holding the Development

Unit, pull out the tape slowly in a level manner.

ZDJH039J

Important

❒ Be sure to pull out the tape to

avoid printer malfunction during operation.

❒ The removed tape is dirty. Be

careful not to let it get in contact with your hands or clothes.

Lower the inner cover slowly.

IIII

Tighten two screws using provid-

JJJJ

ed screwdriver.

Note

❒ Be sure to return the provided

screwdriver to its original position on the inside of the front cover.

Turn the light brown lever clock-

KKKK

wise.

ZDJH018J

ZDJH019J

ZDJH020E

Replacing Consumables and Maintenance Kit

Close the front cover slowly by

LLLL

pushing the two areas on the left and right.

ZDJH041J

Plug in the power cable and turn

MMMM

on the power switch.

"Please Wait " appears on the panel display, and initial adjustments begin. Please wait until it stops.

Please Wait

Important

❒ Do not turn off the power

switch during adjustments to avoid a printer malfunction.

Replacing the Fusing Unit

CAUTION:

• The Fusing Unit becomes very hot. When installing the new Fusing Unit, turn off the printer and wait about an hour. After that, install the new Fusing Unit. Not waiting for the unit to cool down can result in a burn.

If "Replace Fusing Unit (Type C)" appears on the panel display, replace the Fusing Unit.

Replace Fusing Unit (Type C)

Turn off the power switch and

AAAA

unplug the power cable.

Important

❒ Be sure to wait about an hour to

prevent a burn.

If the 2 Tray Finisher is installed,

BBBB

detach it from the printer.

Reference

See p.1 “Detaching the SR770 (2 Tray Finisher)”

If the Duplex Unit is installed,

CCCC

open the Duplex Reversal Unit.

If the External Tray is attached to

DDDD

the printer, raise it in the direction of the arrow (AAAA), and remove it (BBBB).

Pull out the left cover of the print-

EEEE

er.

Open the upper left cover.

FFFF

ZDJP038J

ZDJH047J

Reference

See p.2 “Opening and Closing the Duplex Reversal Unit”

ZDJH048J

Important

❒ Do not touch any areas other

than the handle.

Replacing Consumables and Maintenance Kit

Holding the green handle, pull

GGGG

up the Fusing Unit slowly in the direction of the arrow, and then put it in a stable and level place.

Match (UUUU) on the front of the Fus-

JJJJ

er Oil Unit and the arrow on the Fusing Unit as shown in the illustration.

ZDJH055J

Take out the new Fusing Unit

HHHH

from the bag and put it in a stable and level place.

Important

❒ The A3 paper which comes with

the new Fusing Unit will be used in a later step ful not to lose it.

❒ Do not turn the blue dial at the

side of the new fusing unit when replacing it or before turning on the power switch.

, so be care-

ZDJH208J

Important

❒ Be careful not to get oil on the

metal point of the left side of the Fuser Oil Unit.

Insert the left and right protru-

KKKK

Remove the Fuser Oil Unit in the

IIII

direction of the arrow.

Important

❒ Do not touch inside of the Fus-

ing Unit.

❒ Be careful not to touch the oil.

ZDJH052E

Put the removed Fuser Oil Unit in

LLLL

the bag that enclosed the new Fusing Unit, and then seal it.

ZDJH054J

Replacing the Fusing Unit

Holding the green handle of the

MMMM

new Fusing Unit, use your other hand to push the area right in front of the handle to create a slight slant, and then push the Fusing Unit slowly to the back.

Important

❒ Confirm that the Fuser Oil Unit

is facing the inside of the printer.

❒ Confirm that the Fusing Unit is

properly positioned in the machine.

Close the upper left cover (AAAA) and

NNNN

push the handle (BBBB) slowly to the back until it clicks into place.

ZDJH050E

If you removed the External Tray

OOOO

in step Insert the hooks of the External Tray into the printer slits, and lower it toward you.

If the Duplex Unit is installed,

PPPP

close the Duplex Reversal Unit.

If the 2 Tray Finisher was in-

QQQQ

stalled, reattach the 2 Tray Finisher to the printer.

, reattach it to the printer.

DDDD

Reference

See p.2 “Opening and Closing the Duplex Reversal Unit”

Reference

See p.1 “Detaching the SR770 (2 Tray Finisher)”

ZDJH010J

ZDJH051J

Plug in the power cable and turn

RRRR

on the power switch.

The following message appears on the panel display. Please wait for a while.

Please Wait

Replacing Consumables and Maintenance Kit

The following message appears on the panel display, and the printer starts color registration adjustment automatically. Please wait for a

while.

B Pull out the Bypass Tray Exten-

sion, and then flip it open.

Calibrating...

After finishing adjustment, the following message appears.

ZDJH203J

Initializing... Please Wait

Confirm that the following mes-

SSSS

sage is displayed on the panel display, and then press {{{{Enter}}}}.

C Slide the side guides outward

(AAAA), and then load paper until it stops (BBBB).

Press # for Fuser Adjust

Confirm that the following mes-

TTTT

sage is displayed on the panel display, and then load the A3 paper which comes with the Fusing Unit in the Bypass Tray.

D Adjust the side guides to the

paper width.

ZDJH204J

Set Sheet in Bypass, then #

A Open the Bypass Tray.

ZDJH202J

ZDJH205J

Important

❒ Be sure to shuffle the paper

before loading the stack onto the tray so multiple sheets are not fed in at one time.

Replacing the Fusing Unit

Confirm that the A3 paper which

UUUU

comes with the Fusing Unit is in the Bypass Tray, and then press {{{{Enter}}}}.

The printer prints 8 Test Sheet (A H). For details about Test Sheet, see p.41 “Test Sheet Samples”.

Note

❒ It takes about a minute to start

printing.

Check the test sheets and select

VVVV

the correction value for A through H.

• Select "1", if black and magenta square overlap sharply and you can see white slits as the sample.

• Select "0", if black and magenta square do not overlap sharply and you can not see white slits clearly.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to select "0" or "1" as the values for A - H. Press {{{{En- ter}}}} to move to the next letter. After setting the value for "H", press {{{{En- ter}}}}, and the printer returns to the ready condition.

Ready

Important

❒ If you select "0" for each alpha-

bets or an invalid value is selected, an error message is displayed. In this case, press {{{{Enter}}}} to return to the ready condition, and perform the "Fuser Adjust" manually. See p.35 “When replacing the fusing unit”.

Invalid Value Press #

❒ When "Toner is Almost Empty"

appears on the panel display, replace the toner cartridge and perform the "Auto Adjust", and then perform "Fuser Adjust" manually.

Reference

⇒ p.3 “Replacing the Toner Cartridge”

⇒ p.34 “Auto Adjust”

⇒ p.35 “When replacing the

fusing unit”for "Fuser Adjust"

A B C D E F G H 0 0 0 0 0 0 0 0

Replacing Consumables and Maintenance Kit

Replacing the Dustproof Filter

The dustproof filter is attached to the

black Development Unit. When replacing the black Development Unit, also replace the dustproof filter.

The dustproof filter is attached to the left side of the printer shown in the illustration.

ZDJH801J

Turn off the power switch and

AAAA

unplug the power cable.

Push in the grips on both sides of

BBBB

the dustproof filter cover to pull it off.

From the box which contained the

CCCC

black Development Unit, take out the new dustproof filter and glove.

Wear the glove on either hand.

DDDD

ZDJH214J

ZDJH212J

Note

❒ Be sure to put the removed

dustproof filter cover in a stable and level place.

Replacing the Dustproof Filter

With the hand wearing the glove,

EEEE

take out the dustproof filter that is attached to the dustproof filter cover slowly, one by one, and put them into the box which contained the black Development Unit.

Important

❒ Handle the removed dustproof

filters with care. If you shake them, the attached dust might scatter.

❒ Be sure to remove the gloves to

attach the new dustproof filter.

ZDJH213J

ZDJH215J

Attach the new dustproof filters

FFFF

to the dustproof filter cover one by one.

A Attach the large filter.

B Attach the small filter.

Insert the dustproof filter cover

GGGG

into the upper left area of the printer.

ZDJH216J

ZDJH217J

Plug in the power cable and turn

HHHH

on the power switch.

ZDJH218J

Replacing Consumables and Maintenance Kit

Replacing the Waste Toner Bottle

If "Replace Waste Toner (Type E)" ap-

pears on the panel display, replace the waste toner bottle.

Remove the used waste toner bot-

DDDD

tle slowly from inside the printer.

Replace Waste Toner (Type E)

Turn off the power switch and

AAAA

unplug the power cable.

Open the front cover slowly by

BBBB

pulling down from the two areas on the left and right.

Take out a new waste toner bottle

CCCC

from the bag.

ZDJH007J

Important

❒ Be sure to remove the waste

toner bottle in a level manner.

Remove the lid (AAAA), and then put

EEEE

it on the position shown in the illustration (BBBB).

ZDJH802J

ZDJH228J

Put the used waste toner bottle

FFFF

into the bag that contained the new waste toner bottle, and then seal the bag.

Important

❒ Be sure to handle the bottle

carefully so the waste toner does not spill.

ZDJH229J

Replacing the Waste Toner Bottle

Insert the new waste toner bottle

GGGG

in the position shown in the illustration.

Push it in until it stops.

HHHH

Important

❒ Be sure to insert the waste toner

bottle firmly to avoid the toner from leaking inside the printer.

ZDJH230J

ZDJH231J

Plug in the power cable and turn

JJJJ

on the power switch.

Close the front cover slowly by

IIII

pushing the two areas on the left and right.

ZDJH041J

Replacing Consumables and Maintenance Kit

Replacing the Paper Feed Rollers

Note

❒ The following illustrations are the

an examples of replacing the paper feed rollers of Tray 1. The same procedure is followed with the other trays.

Check the contents of the box.

AAAA

Pull out all trays slowly while lift-

CCCC

ing it up a little.

❖❖❖❖ Paper Feed Roller A

ZERH010E

❖❖❖❖ Paper Feed Roller B

❖❖❖❖ Paper Feed Roller C

Note

❒ If you replace the paper feed

rollers of the optional Paper Feed Unit, or 2000-sheet Large Capacity Tray, pull out all the paper trays from each unit.

Confirm the position of the paper

DDDD

feed rollers.

❖❖❖❖ Two Stoppers

Turn off the power switch and

BBBB

unplug the power cable and interface cable.

Important

❒ If you replace the paper feed

rollers of the optional 2000sheet Large Capacity Tray, remove all paper from the tray.

ZERH020E

Confirm the positions and names of each roller.

ZERH030E

Replacing the Paper Feed Rollers

While pushing the pin of the pa-

EEEE

per feed roller A outwards (AAAA), remove the paper feed roller (BBBB).

Remove the stopper from the pa-

FFFF

per feed roller B (AAAA), and remove the paper feed roller (BBBB).

ZERH040E

ZERH050E

Hold the new paper feed roller C

HHHH

with its gear towards the shaft. Insert it into the rear shaft so that the roller gear is meshed with the shaft gear (AAAA). Lock the roller with the stopper (BBBB).

Hold the new paper feed roller B

IIII

with its gear towards the shaft. Insert it into the rear shaft so that the roller gear is meshed with the shaft gear (AAAA). Lock the roller with the stopper (BBBB).

ZERH070E

Remove the stopper from the pa-

GGGG

per feed roller C (AAAA), and remove the paper feed roller (BBBB).

ZERH080E

ZERH060E

Replacing Consumables and Maintenance Kit

Hold the new paper feed roller A

JJJJ

with its pin towards you (AAAA). Insert the roller onto the front shaft until it clicks into place (BBBB).

ZERH090E

Slide all trays back into the print-

KKKK

er slowly until it stops.

Note

❒ If you replaced the paper feed

rollers of the optional 2000sheet Large Capacity Tray, load stocks that you removed at step

in the tray.

2. Cleaning and Adjusting the

Printer

Cautions to Take When Cleaning

WARNING:

• Do not remove any covers or screws other than those specified in this manual. Some parts of the machine are at a high voltage and could give you an electric shock. Also, if the machine has laser systems, direct (or indirect) reflected eye contact with the laser beam may cause serious eye damage. When the machine needs to be checked, adjusted, or repaired, contact your service representative.

• Do not take apart or attempt any modifications to this machine. There is a risk of fire, electric shock, explosion or loss of sight. If the machine has laser systems, there is a risk of serious eye damage.

CAUTION:

• When removing misfed paper, do not touch the fusing section because it could be very hot.

Clean the printer periodically to maintain fine printing.

Dry wipe the exterior with a soft cloth. If dry wiping is not enough, wipe with a soft, wet cloth that is wrung out well. If you still cannot remove the stain or grime, use a neutral detergent, then wipe over with a well-wrung wet cloth, dry wipe, and let it dry.

Important

❒ To avoid deformation, discoloration, or cracking, do not use volatile chemi-

cals, such as benzine and thinner, or spray insecticide on the printer.

❒ If there is dust or grime inside the printer, wipe with a clean, dry cloth.

Cleaning and Adjusting the Printer

Cleaning the Registration Roller

CAUTION:

• The inside of the printer becomes very hot. Do not touch the parts with a label indicating the

"hot surface", otherwise it could cause a burn.

Clean the roller when replacing the black Development Unit.

Turn off the power switch and

AAAA

unplug the power cable.

Open the right cover shown in the

BBBB

illustration.

ZDJH206J

The registration roller is set shown in the illustration.

Wipe around the registration roll-

CCCC

er by turning with a soft damp cloth.

Important

❒ Do not use chemical cleaner or

organic solvent such as thinner or benzene.

Close the right cover by pushing

DDDD

the area labeled "PUSH".

ZDJH704J

ZDJH703J

Plug in the power cable and turn

EEEE

on the power switch.

ZDJP708J

Cleaning the DustProof Glass

The dustproof glass may require cleaning if white lines appear on the print side of the document.

Turn off the power switch and

AAAA

unplug the power cable.

Open the front cover and remove

BBBB

the cleaning brush.

ZDJP705J

There are four holes for cleaning the dustproof glass.

Slide the cleaning brush in and

CCCC

out slowly 8 to 10 times to clean all four areas.

Important

❒ Do not insert the brush roughly,

or the printer might be damaged.

Return the cleaning brush to its

DDDD

original position.

Plug in the power cable and turn

EEEE

on the power switch.

ZDJP707J

ZDJP706J

Cleaning and Adjusting the Printer

Adjusting the Color Registration

When the printer is moved, when the Fusing Unit is replaced, or after printing repeatedly for some time, registration shifting might occur. By

performing color registration adjustment, you can maintain optimum print results.

Note

❒ Normally, do not perform manual

color adjustment.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "Color

CCCC

Regist.", and then press {{{{Enter}}}}.

Maintenance: Color Regist.

Confirm that "Auto Adjust" is dis-

DDDD

played, and then press {{{{Enter}}}}.

Color Regist.: Auto Adjust

Auto Adjust

Confirm that "Now" is displayed,

If the color documents show registration shifting, perform automatic color adjustment.

Press {{{{Menu}}}}.

AAAA

ZDJS001J

"Menu" appears on the panel display.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display

BBBB

"Maintenance", and then press {{{{Enter}}}}.

Menu: Maintenance

EEEE

and then press {{{{Enter}}}}.

Auto Adjust: Now

The check message is displayed.

Press # To Adjust

Press {{{{Enter}}}}.

FFFF

Automatic color adjustment begins, and the following message is displayed.

Adjusting...

Important

❒ Do not turn off the power

switch during "Adjusting..." appears on the panel display to avoid printer malfunction.

The maintenance menu is displayed.

Adjusting the Color Registration

Automatic color adjustment takes about two minutes. When it completes, a check message is displayed.

Completed

Press {{{{Enter}}}} to return to the color adjustment menu.

Color Regist.: Auto Adjust

When you have made all the set-

GGGG

tings, press {{{{On Line}}}}.

"Ready " appears on the panel display.

Ready

Fuser Adjust

When replacing the fusing unit

Note

❒ When "Toner is Almost Empty"

appears on the panel display, replace the toner cartridge and perform "Auto Adjust", and then perform the "Fuser Adjust".

Reference

⇒ p.3 “Replacing the Toner Car- tridge”

⇒ p.34 “Auto Adjust”

Press {{{{Menu}}}}.

AAAA

"Menu" appears on the panel display.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display

BBBB

"Maintenance", and then press {{{{Enter}}}}.

Menu: Maintenance

The maintenance menu is displayed.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "Color

CCCC

Regist.", and then press {{{{Enter}}}}.

Maintenance: Color Regist.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "Fuser

DDDD

Adjust", and then press {{{{Enter}}}}.

Color Regist.: Fuser Adjust

ZDJS001J

Cleaning and Adjusting the Printer

Important

❒ When the toner cartridge is al-

most empty or "Auto Adjust” is not finished, the following message appears on the panel display and Fuser Adjust is not available.

Cannot Adjust See User’s Guide

Confirm that the toner cartridge is installed. The toner cartridge must be installed. See p.3 “Replacing the Toner Cartridge”.

If the toner cartridge is installed, perform "Auto Adjust". See p.34 “Auto Adjust”.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "At

EEEE

Unit Replace", and then press {{{{Enter}}}}.

Fuser Adjust: At Unit Replace

Confirm that "Print" is displayed

FFFF

on the menu for printing the test sheet, and then press {{{{Enter}}}}.

Check the test sheets and select

HHHH

the correction value for A through H.

• Select "1", if black and magenta square overlap sharply and you can see white slits as the sample.

• Select "0", if black and magenta square do not overlap sharply and you can not see white slits clearly.

A B C D E F G H 0 0 0 0 0 0 0 0

Note

❒ If you select "0" for each alpha-

bets or an invalid value is selected, an error message is displayed and the printer returns to "At Unit Replace". In this case, try again from step

Test Sheet: Print

The following message appears on the panel display.

Set Sheet in Bypass, then #

Confirm that the A3 paper which

GGGG

comes with the Fusing Unit is in the Bypass Tray, and then press {{{{Enter}}}}.

The printer prints 8 Test Sheet (A H). For details about Test Sheet, see p.41 “Test Sheet Samples”

Invalid Value Cannot Adjust

Press {{{{On Line}}}}.

IIII

"Ready " appears on the panel display.

Ready

When color shifting occurs

Perform this procedure when color shifting occurs even after performing "Auto Adjust".

Load A4LLLL or larger paper in the

AAAA

Bypass Tray.

Note

❒ Be sure to select paper size in

the "Paper Input" menu.

Reference

For details about paper size and the procedure for loading paper in the Bypass Tray, see p.64 “Load Paper in the Bypass Tray”.

Press {{{{Menu}}}}.

BBBB

ZDJS001J

"Menu" appears on the panel display.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display

CCCC

"Maintenance", and then press {{{{Enter}}}}.

Adjusting the Color Registration

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "Color

DDDD

Regist.", and then press {{{{Enter}}}}.

Maintenance: Color Regist.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "Fuser

EEEE

Adjust", and then press {{{{Enter}}}}.

Color Regist.: Fuser Adjust

Important

❒ When the toner cartridge is al-

most empty, or Auto Adjust is not finished, the following message appears on the panel display and "Fuser Adjust" is not available.

Cannot Adjust See User’s Guide

Confirm that the toner cartridge is installed. The toner cartridge must be installed. See p.3 “Replacing the Toner Cartridge”.

If the toner cartridge is installed, perform "Auto Adjust".

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "Cus-

FFFF

tom Adjust", and then press {{{{Enter}}}}.

The following message appears on the panel display.

Menu: Maintenance

The maintenance menu is displayed.

Fuser Adjust: Custom Adjust

Cleaning and Adjusting the Printer

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display the

GGGG

paper types and resolution in which color shifting occurs, and then press {{{{Enter}}}}.

Custom Adjust: Plain: 600dpi

Select a value from "Plain: 600dpi", "Plain: 1200dpi" and "Thick: 600dpi".

Note

❒ The current resolution is dis-

played on the printer driver properties.

❒ To adjust the color registration

on thick paper, select "Thick: 600dpi" regardless of the current resolution.

Confirm that the following mes-

HHHH

sage is displayed, and then press {{{{Enter}}}}.

Press # for Test Print (Bypass)

The following message appears on the panel display. The size of the paper loaded in step

is shown.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to make the off-

JJJJ

set settings, and then press {{{{Enter}}}}.

When such a clear (not smeared in red) square as the sample is:

• at its center position, select "0".

• shifted to the left, select "-1".

• shifted to the right, select "+1".

Select Action: 0: Exit

Select Action:

-1: Re-adjust

Select Action: +1: Re-adjust

If you select "0: Exit", the printer returns to the previous menu.

If you select "-1" or "+1", the printer returns to step until "0" is available.

Press {{{{On Line}}}}.

KKKK

"Ready " appears on the panel display.

. Keep adjusting

Ready

Set Sheet, then# A3 (297 X 420)

Confirm that A4LLLL or larger paper

IIII

is in the Bypass Tray, and then press {{{{Enter}}}}.

The Test Sheet is printed. See p.41 “Test Sheet Samples”

Manual Adjust

Important

❒ Normally, do not perform manual

color adjustment.

Press {{{{Menu}}}}.

AAAA

Adjusting the Color Registration

Confirm that "Print" is displayed

EEEE

in the menu for printing the Test Sheet, and then press {{{{Enter}}}}.

Test Sheet: Print

The Test Sheet is printed. See p.41 “Test Sheet Samples”.

Enter the corrective values for A

FFFF

through L on the Test Sheet in order.

Adjustment A: (-7.0 +7.0) +0

"Menu" appears on the panel display.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display

BBBB

"Maintenance", and then press {{{{Enter}}}}.

Menu: Maintenance

The maintenance menu is displayed.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "Color

CCCC

Regist.", and then press {{{{Enter}}}}.

Maintenance: Color Regist.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "Man-

DDDD

ual Adjust", and then press {{{{Enter}}}}.

Color Regist.: Manual Adjust

ZDJS001J

Note

❒ Confirm the printed Test Sheet

to enter the correction values.

A Use {{{{UUUU}}}} or {{{{TTTT}}}} to enter the val-

ue (-7.0 to +7.0) shown next to the whitest square, into box A of the Test Sheet.

Adjustment A: (-7.0 +7.0) +2

Note

❒ Pressing {{{{UUUU}}}} or {{{{TTTT}}}} increas-

es or decreases the value in

0.5 units.

❒ Sometimes, there are two of

the whitest squares next to each other. For example, if the two squares of "+1" and "+2" are the whitest, enter "+1.5".

❒ You can adjust the color

alignment for each color in the range of "-7.0 to +7.0".

❒ There is an area on the Test

Sheet for you to put down the values of "A" through "L".

Cleaning and Adjusting the Printer

B Press {{{{Enter}}}}. C Make the settings for "B" to "L"

in the same manner, using steps AAAA and BBBB.

D When you finish the settings

up to "L", press {{{{Enter}}}} in the next menu.

Manual Adjust: Print Result

The Test Sheet is printed. See p.41 “Test Sheet Samples”.

Printing...

E Confirm that square "0" is the

whitest within A through L on the printed Test Sheet.

Note

❒ If a square other than "0" is

the whitest, redo the procedure from step

The display is returned to the manual adjustment menu.

Color Regist.: Manual Adjust

When you have made all the set-

GGGG

tings, press {{{{On Line}}}}.

"Ready " appears on the panel display.

Ready

Test Sheet Samples

Following images are samples for the test sheet.

❖❖❖❖ ColorRegistSheet

❖❖❖❖ Fuser Adjust Sheet I

Adjusting the Color Registration

Cleaning and Adjusting the Printer

❖❖❖❖ Fuser Adjust Sheet II

Adjusting the Image Density

Adjust the image density when the print side of the page is a hazy gray or the print image looks patchy.

Important

❒ Extreme settings may create out-

put that appears dirty.

❒ Image density settings should be

made from the application or the printer driver whenever possible.

Note

❒ Changing the image density set-

ting might cause a deterioration of color balance. We recommend that you leave the image density at its factory default setting.

Press {{{{Menu}}}}.

AAAA

ZDJS001J

"Menu" appears on the panel display.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display

BBBB

"Maintenance", and then press {{{{Enter}}}}.

Menu: Maintenance

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "Im-

CCCC

age Density", and then press {{{{Enter}}}}.

Maintenance: Image Density

Press {{{{UUUU}}}} or {{{{TTTT}}}} to select the

DDDD

color you want to adjust, and then press {{{{Enter}}}}.

Image Density: Black

Press {{{{UUUU}}}} or {{{{TTTT}}}} to set the image

EEEE

density value, and then press {{{{Enter}}}}.

Black: (-3 +3) 0

Note

❒ You can adjust the image densi-

ty in seven steps from -3 to +3. Increasing the value makes the printouts darker and decreasing the value makes the printouts lighter.

To adjust another color, repeat step

and E.

Press {{{{On Line}}}}.

FFFF

"Ready " appears on the panel display.

Ready

Cleaning and Adjusting the Printer

Adjusting the Registration of the Trays

You can adjust the registration of each tray. The vertical adjustment is used for all trays. Normally, you need not update the registration. But when

the optional Paper Feed Unit or the Duplex Unit is installed, updating the registration is useful in some cases. The following procedure describes how to adjust Tray 3. You can use the same procedure to adjust the other tray as well.

Press {{{{Menu}}}}.

AAAA

Print the test sheet to preview the

DDDD

settings. A Confirm that "Test Sheet" is

displayed, and then press {{{{En- ter}}}}.

Registration: Prt. Test Sheet

B Press {{{{UUUU}}}} or {{{{TTTT}}}} to display the

tray to adjust, then press {{{{En- ter}}}}.

Prt. Test Sheet: Tray 3

Confirm the position of the image

EEEE

to test sheet, and then adjust the registration value.

ZDJS001J

"Menu" appears on the panel display.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display

BBBB

"Maintenance", and then press {{{{Enter}}}}.

Menu: Maintenance

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "Reg-

CCCC

istration", and then press {{{{Enter}}}}.

Maintenance: Registration

The following are examples for adjusting the margin on the test sheet.

A Press {{{{Escape}}}}.

Adjusting the Registration of the Trays

B Press {{{{UUUU}}}} or {{{{TTTT}}}} to display the

"Adjustment", and then press {{{{Enter}}}}.

Registration: Adjustment

C Press {{{{UUUU}}}} or {{{{TTTT}}}} to display the

tray to adjust, and then press {{{{Enter}}}}.

Adjustment: Vert.: Tray 3

D Press {{{{UUUU}}}} or {{{{TTTT}}}} to set the digit

of the registration value (mm).

Vert.: Tray 3: (-5.0 +5.0) 0

Note

❒ Increase the value to shift the

print area in a positive direction, and decrease to shift in a negative direction.

Print the test sheet to check the

FFFF

settings you have made.

Press {{{{On Line}}}}.

GGGG

"Ready " appears on the panel display.

Ready

Feed Direction

Printable area

❒ Pressing {{{{UUUU}}}} or {{{{TTTT}}}} makes

the value increase or decrease by 1.0 mm step.

E Press {{{{Enter}}}}. F Press {{{{Escape}}}}.

The current setting is displayed for 2 seconds, and then the printer returns to the previous menu.

ZDJX900J

Cleaning and Adjusting the Printer

3. Paper and Other Media

Paper and Other Media Supported by This Printer

Paper Sizes

This section describes the type, size, feed direction, and maximum amount of paper that can be loaded into each paper tray in this printer.

Note

❒ The following symbols and terminology are used to represent the feed direc-

tion.

In this manual On the panel display Paper feed direction

L ←

(Feed direction)

K ←

(Feed direction)

❒ Be careful of the paper feed direction. The direction is determined for each pa-

per size.

A4 (210 × 297)

8 1/2 × 11

A4 (297 × 210)

11 × 8 1/2

Short-edge feed direction

Long-edge feed direction

❖❖❖❖ Input Paper Sizes (Metric version)

Feed direction

B4 JIS

B5 JIS

B6 JIS

Size (mm)

297 × 420

257 × 364

210 × 297

297 × 210

182 × 257

257 × 182

148 × 210

210 × 148

128 × 182

105 × 148

Bypass tray

Paper Tray

(Tray 1)

Paper Feed Unit

(Tray 2/3/4)

2000-sheet Large

Capacity Tray

Paper and Other Media

Feed direction

11" × 17"

Legal (LG, 8

Letter (LT, 8

/2" × 81/2"

Executive (Exec., 7

Folio (81/4" × 13")

Foolscap (F4, 8

F/GL (8" × 13")

Com#10 Env (91/2" × 41/8")

C5 Env (9.02" × 6.38")

C6 Env (6.38" × 4.49")

DL Env (8.66" × 4.33")

Monarch Env (7

Custom Size - -

8K (101/2" × 15.35")

16K (7.68" × 10

/2" × 14")

/2" × 11")

/2" × 13")

/2" × 37/8")

/2")

/4" × 101/2")

Size (mm)

279 × 432

216 × 356

216 × 279

279 × 216

140 × 216

184 × 276

276 × 184

210 × 330

216 × 330

203 × 330

241.3 × 104.8

229 × 162

162 × 114

220 × 110

190.5 × 98.4

267 × 390

195 × 267

267 × 195

Bypass tray

Paper Tray

(Tray 1)

Paper Feed Unit

(Tray 2/3/4)

2000-sheet Large

Capacity Tray

• means that the size is exclusive.

• means that the size is supported and printer select the paper size automat-

ically.

• means that the size is supported but paper size should be selected with the control panel.

• means that the size is supported but paper size should be set with the control panel as a custom size.

means that the supported size is approximately 90 - 305 mm in width, and

•

approximately 148 - 458 mm in length. The supported size may differ depending on the printer language you use. Set the custom size setting with the control panel.

• means that the size is not supported.

❖❖❖❖ Input Paper Sizes (Inch version)

Paper and Other Media Supported by This Printer

Feed direction

Size (inch)

11" × 17" L 11" × 17"

Legal (LG) L 8

Letter (LT) L 8

K 11" × 8

/2" × 81/2" L 51/2" × 81/2"

Executive (Exec.) L 7

K 10

/2" × 14"

/2" × 11"

/2"

/4" × 101/2"

/2" × 71/4"

A3 L 11.26" × 16.54"

B4 JIS L 10.12" × 14.33"

A4 L 8.26" × 5.83"

K 5.83" × 8.26"

B5 JIS L 7.17" × 10.12"

K 10.12" × 7.17"

A5 L 5.83" × 8.26"

K 8.26" × 5.83"

B6 JIS L 5.04" × 7.17"

A6 L 4.13" × 5.63"

Folio L 13" × 8

Foolscap F4 K 13" × 8

/4"

/2"

F/GL K 13" × 8"

Com#10 Env K 9

/2" × 41/8"

C5 Env K 9.02" × 6.38"

C6 Env K 6.38" × 4.49"

DL Env K 8.66" × 4.33"

Monarch Env K 7

/ 2" × 37/8"

Custom Size - -

8K L 101/2" × 15.35"

/2" × 7.68"

/2"

16K L 7.68" × 10

K 10

Bypass Tray

Paper Tray

(Tray 1)

Paper Feed Unit

(Tray 2/3/4)

2000-sheet Large

Capacity Tray

Paper and Other Media

• means that the size is exclusive.

• means that the size is supported and printer select the paper size automat-

ically.

• means that the size is supported but the paper size should be selected with the control panel.

• means that the size is supported but the paper size should be set with the control panel as a custom size.

means that the supported size is approximately 3.5 - 12 inch in width, and

•

approximately 5.8 - 18 inch in length. The supported size may differ depending on the printer language you use. Set the custom size setting with the con-

trol panel.

• means that the size is not supported.

❖❖❖❖ Paper weight and number of sheets to be set

Supported paper weight

Tray 1 60 - 105 g/m2 (16 - 28 lb) 500 (80 g/m2, 20 lb)

Tray 2 60 - 105 g/m

Bypass Tray 60 - 163 g/m

PAPER FEED UNIT Type 3800C (500 × 1)

PAPER FEED UNIT Type 3800C (500 × 2)

Paper Bank PS470

(2000-sheet Large Capacity Tray)

SR770 (2 Tray Finisher) 60 - 105 g/m2 (16 - 28 lb) 2000 (80 g/m2, 20 lb)

Confirm that the top of the stack is not higher than the limit mark inside the tray.

60 - 105 g/m

60 - 105 g/m2 (16 - 28 lb) 1000 (80 g/m2, 20 lb)

60 - 105 g/m2 (16 - 28 lb) 2000 (80 g/m2, 20 lb)

(16 - 28 lb) 500 (80 g/m2, 20 lb)

(14 - 42 lb) 100 (80 g/m2, 20 lb)

(16 - 28 lb) 500 (80 g/m2, 20 lb)

Maximum number of sheets (plain paper)

❖❖❖❖ Output Paper Sizes (Metric version)

Feed direction

B4 JIS

B5 JIS

Size (mm)

297 × 420

257 × 364

210 × 297

297 × 210

182 × 257

257 × 182

Standard Tray

Output Tray

2 Tray Finisher

4-bin Mailbox

Feed direction

Size (mm)

210 ×

148 × 210

148

B6 JIS

11" × 17"

Legal (LG, 8

Letter (LT, 8

/2" × 81/2"

Executive (Exec., 7

/2")

Folio (8

Foolscap (F4, 8

/2" × 14")

/2" × 11")

/4" × 13")

/4" ×

/2" × 13")

F/GL (8" × 13")

Com#10 Env (9

/2" × 41/8")

CA Env (9.02" × 6.38")

C6 Env (6.38" × 4.49")

DL Env (8.66" × 4.33")

Monarch Env (7

/2" × 37/8")

128 × 182

105 × 148

279 × 432

216 × 356

216 × 279

279 × 216

140 × 216

184 × 276

276 × 184

210 × 330

216 × 330

203 × 330

241.3 × 104.8

229 × 162

162 × 114

220 × 110

190.5 × 98.4

Custom Size - -

/2" × 15.35")

8K (10

16K (7.68" × 10

/2")

267 × 390

195 × 267

267 × 195

• means that the size is supported.

• means that the size is not supported.

Paper and Other Media Supported by This Printer

Standard Tray

Output Tray

2 Tray Finisher

4-bin Mailbox

Paper and Other Media

❖❖❖❖ Output Paper Sizes (Inch version)

Feed direction

Size (inch)

11" × 17"

Legal (LG)

Letter (LT)

/2" × 81/2"

Executive (Exec.)

B4 JIS

B5 JIS

B6 JIS

Folio

Foolscap F4

F/GL

Com#10 Env

C6 Env

C5 Env

DL Env

Monarch Env

11" × 17"

/2" × 14"

/2" × 11"

/2"

11" × 8

51/2" × 81/2"

/4" × 101/2"

/2" × 71/4"

11.26" × 16.54"

10.12" × 14.33"

8.26" × 5.83"

5.83" × 8.26"

7.17" × 10.12"

10.12" × 7.17"

5.83" × 8.26"

8.26" × 5.83"

5.04" × 7.17"

4.13" × 5.63"

/4" × 13"

/2" × 13"

8" × 13"

91/2" × 41/8"

6.38" × 4.49"

9.02" × 6.38"

8.66" × 4.33"

/2" × 37/8"

Custom Size - -

16K

/2" × 15.35"

7.68" × 10

/2" × 7.68"

/2"

Standard Tray

Output Tray

2 Tray Finisher

4-bin Mailbox

• means that the size is supported and that the paper size should be set with the control panel. There is no dial in the tray.

• means that the size is not supported.

Paper Recommendations

Loading Paper

Important

❒ Do not use paper that is meant for an ink-jet printer or it may stick to the Fus-

ing Unit and cause a paper misfeed.

❒ When printing on an OHP transparency that has a print side, load it with the

print side over on the Bypass Tray. Not taking this precaution may cause it to stick to the Fusing Unit and cause a misfeed.

❒ Print quality cannot be guaranteed if recommended paper is not used. For de-

tails about recommended paper, contact your sales or service representative.

❒ Do not use paper that has already been printed onto by other printers.

Storing Paper

• Paper should always be stored properly. Improperly stored paper might result in poor print quality, paper misfeeds, or printer damage. Recommendations are as follows:

• Avoid storing paper in humid areas.

• Avoid exposing paper to direct sunlight.

• Store on a flat surface.

• Keep open reams of paper in the package in which the paper came.

Paper and Other Media

Types of Paper and Other Media

❖❖❖❖ Plain Paper

• Tray 1/2 can hold up to 500 sheets.

PAPER FEED UNIT Type 3800C (500x1) can hold up to 500 sheets. PAPER FEED UNIT Type 3800C (500x2) can hold up to 1000 sheets. Paper Bank PS470 can hold up to 2000 sheets. Confirm that the top of the stack is not higher than the limit mark inside the tray.

• Bypass Tray supports custom size, approximately 90 to 305 mm in width,

and approximately 148 to 458 mm in length.

• When printing on the reverse side of plain paper that is already printed on,

you should load it on the Bypass Tray and select [Plain (Duplex Backside)] from [Paper Type:] with the printer driver.

❖❖❖❖ Thick Paper

• Use the Bypass Tray.

• The Bypass Tray can hold paper up to 135 kg (163 g/m

print quality on paper that is thicker cannot be guaranteed.

• Confirm that the top of the stack is not higher than the limit mark inside

the tray.

• When printing on thick paper, select thick paper mode with the printer

driver.

• When printing on the reverse side of plain paper that is already printed on,

you should load it on the Bypass Tray and select [Thick (Duplex Backside)] from [Paper Type:] with the printer driver.

) in weight. The

❒ The number of sheets to be set may vary depending on the paper thick-

❖❖❖❖ OHP transparencies

• When printing on OHP transparencies, use the Bypass Tray.

• Load OHP transparencies on the tray with the print side over or they may

stick to the Fusing Unit and cause a misfeed.

• Remove any unused OHP transparencies from the Bypass Tray after you

are finished printing. Leaving them in the tray may cause them to stick together.

• When printing on OHP transparencies, you should select the OHP trans-

parency mode with the printer driver.

• Confirm that the top of the stack is not higher than the limit mark inside

the tray.

• When you print OHP transparencies more than one copies, remove each

sheet from the tray one by one before next sheet is printed out, or select

"Slip Sheet" in the printer driver. For details about using "Slip Sheet", see the printer driver Help file.

Note

ness and paper type.

❖❖❖❖ Envelopes

Important

❒ Only envelopes A and B as shown below are supported.

Paper Recommendations

Supported

Not supported

Misfeeds also might occur when using envelopes A and B depending on the

length and shape of the flaps.

• When printing on envelopes, use the bypass tray, and select "Thick Paper"

as a paper type in the "Paper Input" menu on the control panel.

⇒ p.67 “Specifying a paper type for the Bypass Tray”

• Specifications of envelopes are as follows:

Metric version Inch version

Weight 72 - 90 g/m

Recommended weight and size

72 g/m

(C6 Env)

• You can load up to 10 envelopes (72 - 92 g/m

, 114 × 162 mm

19 - 24 lb

24 lb, 37/8" × 71/2"

(Monarch)

, 19 - 24 lb) in the Bypass Tray at the same time, without forcibly pressing them. Confirm that the envelopes are not damp, and that the top of the stack is not higher than the limit mark on the side guide.

• Confirm that the print side is facing up when loading onto the Bypass Tray.

• When loading envelopes, be sure to unfold the flaps and position them opposite to the paper feed direction.

Paper and Other Media

• Make the printer driver's setting for rotating the print image by 180 degrees. For details, see the Help file for the printer driver.

• Confirm that there is no air in the envelopes before loading.

• To get better print quality, it is recommended that you set the right, left,

top, and bottom print margin, to at least 15 mm (0.6") each.

• Do not print on both sides of envelopes.

• Load only one size and type of envelopes at the same time.

• Before loading envelopes, flatten the leading edges (the side being fed into

the printer) of them by running a pencil or ruler across them.

• Before loading envelopes, confirm that they are rectangular in shape.

• Supported size of envelope is listed on p.47 “Paper and Other Media”.

❖❖❖❖ Paper not supported by this printer

Avoid using the following types of paper that are not supported by this printer:

• Paper meant for an ink-jet printer

• Bent, folded, or creased paper

• Curled or twisted paper

• Torn paper

• Wrinkled paper

• Damp paper

• Paper that is dry enough to emit static electricity

• Paper that has already been printed onto, except a preprinted letterhead

• Coated paper

• Special paper, such as thermal paper, aluminum foil, carbon paper and

conductive paper

• Paper whose weight is heavier or lighter than the limitation.

• With windows, holes, perforations, cutouts, or embossing

• Label paper on which glue or base paper is exposed

• Paper with clips or staples

Printable Area

The following shows the printable area for this printer. Be sure to set the print margins correctly by the application.

4.2mm (0.166 inch)

A : printable area

Note

❒ The printable area may vary depending on the paper size, printer language

and printer driver settings.

Feed Direction

4.2mm (0.166 inch)

Paper and Other Media

Loading Paper

Load paper and change the paper size in Tray 1, Tray 2 and the optional Paper Feed Unit by following the procedures below.

Important

❒ Tray 1 uses A4 K paper exclusive-

ly. Load only A4 paper at all times.

❒ 2000-sheet Large Capacity Tray

uses A4 K paper exclusively. Load only A4 paper at all times.

❒ If you want to load Le tter-s ized pa-

per (11 × 8 tional 2000-sheet Large Capacity Tray, contact your sales or service representative.

Reference

See p.47 “Paper Sizes” concerning paper to be loaded in the Paper Tray and optional Paper Feed Unit.

/2 K) in Tray 1 and op-

Loading Paper in Tray 1

Important

❒ Tray 1 uses A4 K paper exclusive-

ly. Load only A4 paper at all times.

❒ If you w ant to lo ad Letter-sized pa-

per (11 × 8 your sales or service representative.

Pull out the paper tray slowly un-

AAAA

til it stops.

/2 K) in Tray 1, contact

Load paper into the tray with the

BBBB

print side down.

Important

❒ Confirm that the top of the stack

is not higher than the limit mark inside the tray.

Carefully slide the paper tray into

CCCC

the printer until it stops.

ZDJH003J

ZDJY001J

Loading Paper in Tray 2 and the Optional Paper Feed Unit

This section describes loading paper which is different from default size in Tray 2.

Pull out the Paper Tray slowly un-

AAAA

til it stops.

ZDJH005J

Set the paper guide lock to the

BBBB

"unlocked" position.

Loading Paper

Pinching both sides of the end

DDDD

guide (AAAA), move the end guide in the direction of the arrow to open it.

Load paper in the same direction.

EEEE

ZDJY801J

Pushing the green lever of the

CCCC

side guide (AAAA), move the side guide toward you to open it (BBBB).

ZDJY003J

ZDJY802J

Important

❒ Confirm that the top of the stack

is not higher than the limit mark inside the tray.

Pushing the green lever of the

FFFF

side guide (AAAA), move the side guide toward the paper stack until it stops (BBBB).

ZDJY002J

ZDJY006J

Paper and Other Media

Make sure the paper is fixed in

GGGG

place, and then lock the side guide.

Loading paper in Paper Bank PS470 (2000-sheet Large Capacity Tray)

Important

❒ 2000-sheet Large Capacity Tray

uses A4 K paper exclusively. Load only A4 paper at all times.

ZDJY007J

Pinching both sides of the end

HHHH

guide (AAAA), move the end guide toward the paper stack until it stops (BBBB).

❒ If you w ant to lo ad Letter-sized pa-

per (11 × 8 Large Capacity Tray, contact your sales or service representative.

Pull out the Paper Tray slowly un-

AAAA

til it stops.

/2 K) in the 2000-sheet

Carefully slide the paper tray into

IIII

the printer until it stops.

Important

❒ Do not slide the paper tray in

with force. If you do, the front and side guides might move.

ZDJY005J

With the print side down, align

BBBB

all four sides of two paper stacks, and then load them next to each other in the tray. Each side has a limit of 1,000 sheets.

ZDJY008J

ZDJY009J

Important

❒ Align the paper and load them

against the left and right walls, or a paper misfeed might occur.

❒ Confirm that the top of the stack

is not higher than the limit mark inside the tray.

Push in the Paper Tray slowly un-

CCCC

til it stops.

If you load a paper size that is not selected automatically

Note

❒ Paper sizes that are not selected

automatically are B5L, 8

14L, 8 × 13L, 8 (10 10

Reference

See p.59 “Loading Paper in Tray 2 and the Optional Paper Feed Unit” for details about how to load the paper.

Important

❒ Tray 1 uses A4 K paper exclusive-

ly. Load only A4 paper at all times.

❒ Paper Bank PS470 uses A4 K pa-

per exclusively. Load only A4 paper at all times.

❒ If you want to load Le tter-s ized pa-

per (11 × 8 tional Paper Bank PS470, contact your sales or service representative.

/2 × 11L, 71/4 × 101/

/2 × 13L, 81/4 × 13L, 8K

/2 × 15.35)L, 16K (7.68 ×

/2)L, 16K (101/2 × 7.68)K.

/2 K) in Tray 1 and op-

/2 ×

L, 8

Loading Paper

This section uses Letter (8 as an example.

Press {{{{Menu}}}}.

AAAA

"Menu" appears on the panel display.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "Paper

BBBB

Input", and then press {{{{Enter}}}}.

/2 × 11) L

Menu: Paper Input

The paper selection menu is displayed.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "Tray

CCCC

Paper Size", and then press {{{{Enter}}}}.

Paper Input: Tray Paper Size

The paper tray selection menu is displayed.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display the

DDDD

target paper tray, and then press {{{{Enter}}}}.

Tray Paper Size: Tray 2

ZDJS001J

The paper size selection menu is displayed.

Paper and Other Media

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display the

EEEE

loaded paper size, and then press {{{{Enter}}}}.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "Paper

HHHH

Input", and then press {{{{Enter}}}}.

Menu:

Tray 2 : 8 1/2 x 11

After about two seconds, the display is returned to the menu.

Press {{{{On Line}}}}.

FFFF

"Ready " appears on the panel display.

Paper Input

The paper selection menu is displayed.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "Tray

IIII

Paper Size", and then press {{{{Enter}}}}.

Paper Input:

Ready

This completes the change in setting.

Important

❒ After printing on a paper size

that is not selected automatically, if you want to print on paper that is selected automatically again, reload the paper, proceed to step to "Auto".

Press {{{{Menu}}}}.

GGGG

, and return the setting

Tray Paper Size

The paper tray selection menu is displayed.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display the

JJJJ

target paper tray, and then press {{{{Enter}}}}.

Tray Paper Size: Tray 2

The paper size selection menu is displayed.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display

KKKK

"ppppAuto", and then press {{{{Enter}}}}.

ZDJS001J

"Menu" appears on the panel display.

Tray 2 *Auto

After about two seconds, the display is returned to the menu.

Press {{{{On Line}}}}.

LLLL

"Ready " appears on the panel display.

Ready

Changing the paper type

By selecting the paper type you want to load, the printer can execute better printing. You can select from the following paper types.

• Plain Paper, Recycled Paper, Special Paper, Color Paper, Letterhead Paper, Preprinted Paper, Prepunched Paper, Bond Paper, Card Stock

Press {{{{Menu}}}}.

AAAA

ZDJS001J

"Menu" appears on the panel display.

Loading Paper

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display the

DDDD

target paper tray, and then press {{{{Enter}}}}.

Paper Type: Tray 2

The paper type selection menu is displayed.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display the

EEEE

loaded paper type, and then press {{{{Enter}}}}.

Tray 2 Recycled Paper

After about two seconds, the display is returned to the menu.

Press {{{{On Line}}}}.

FFFF

"Ready " appears on the panel display.

Ready

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "Paper

BBBB

Input", and then press {{{{Enter}}}}.

Menu: Paper Input

The paper selection menu is displayed.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "Paper

CCCC

Type", and then press {{{{Enter}}}}.

Paper Input: Paper Type

The paper tray selection menu is displayed.

Paper and Other Media

Load Paper in the Bypass Tray

Besides regular paper, you can load thick paper, envelopes, OHP transparencies, and paper that is longer than A3L onto the Bypass Tray, which cannot be loaded in the Paper Trays or Paper Feed Unit.

Note

❒ Paper sizes supported by the By-

pass Tray are 90 - 305 mm in width, and 148 - 458 mm in length.

❒ If you load custom size paper or

special paper, select the paper size with the control panel. The RPCS printer driver can select the paper size with the printer driver properties. The paper size selected with the printer driver overrides the one selected with the control panel. See p.66 “Specifying a custom paper size for the Bypass Tray”.

❒ If you load thick paper, OHP trans-

parencies, or envelopes, make the settings for thick paper or OHP transparencies with the control panel or printer driver. See p.67 “Specifying a paper type for the Bypass Tray”.

❒ The number of pages that can be

loaded in the Bypass Tray differs depending on the paper type. Confirm that the top of the stack is not higher than the limit mark inside the tray.

Limitation

❒ You cannot use the following func-

tions when printing on paper that is loaded in the Bypass Tray.

• Duplex Print

• Collate, Job Separation

• Staple/Punch

• Auto Tray Select

Open the bypass tray.

AAAA

ZDJH202J

Note

❒ If you load A4 or larger size pa-

per, pull out the bypass tray extension, and then flip it open.

ZDJH203J

Loading Paper

Slide the side guides outward

BBBB

(AAAA), and then load paper until it stops with the print side up (BBBB).

Adjust the side guides to the pa-

CCCC

per width.

Important

❒ Confirm that the top of the stack

is not higher than the limit mark inside the tray.

❒ Shuffle the paper before loading

the stack onto the tray so multiple sheets are not fed in at one time.

ZDJH204J

ZDJH205J

Set the paper size using the con-

DDDD

trol panel as follows: A Press {{{{Menu}}}}.

"Menu" appears on the panel display

B Press {{{{UUUU}}}} or {{{{TTTT}}}} to "Paper In-

put" menu, and then press {{{{En- ter}}}}.

The following message appears on the panel display.

Menu: Paper Input

C Confirm that "Bypass Size" is

displayed, and then press {{{{En- ter}}}}.

The following message appears on the panel display.

Paper Input: Bypass Size

D Press {{{{UUUU}}}} or {{{{TTTT}}}} to display the

size and direction of the paper in the bypass tray.

ZDJS001J

Bypass Size *11 x 17

After about two seconds, the display is returned to the menu.

Paper and Other Media

E Press {{{{On Line}}}}.

"Ready " appears on the panel display.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "Paper

BBBB

Input", and then press {{{{Enter}}}}.

The following message appears on the panel display.

Ready

Menu: Paper Input

Specifying a custom paper size for the

Confirm that "Bypass Size" is dis-

Bypass Tray

Important

❒ The paper size selected with the

printer driver overrides the one selected with the control panel. You do not have to make settings with the control panel if you already made them with the printer driver. However, when printing with a printer driver other than the RPCS printer driver, you must make the settings using the control panel. For more information about the printer driver, see the Help Files.

❒ The printer cannot print from ap-

plications that do not supports custom paper size.

Press {{{{Menu}}}}.

AAAA

CCCC

played, and then press {{{{Enter}}}}.

The following message appears on the panel display.

Paper Input: Bypass Size

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "Cus-

DDDD

tom Size", and then press {{{{Enter}}}}.

The following message appears on the panel display.

Bypass Size: Custom Size

Press {{{{UUUU}}}} or {{{{TTTT}}}} to set the hori-

EEEE

zontal value, and then press {{{{Enter}}}}.

The following message appears on the panel display.

ZDJS001J

"Menu" appears on the panel display.

Custom Size: Vert. 297mm

Press {{{{UUUU}}}} or {{{{TTTT}}}} to set the vertical

FFFF

value, and then press {{{{Enter}}}}.

Custom Size: Horiz. 210mm

After about two seconds, the display is returned to the menu.

Loading Paper

Press {{{{On Line}}}}.

GGGG

The following message appears on the panel display.

Ready

Specifying a paper type for the Bypass Tray

By selecting the paper type you want to load, the printer can execute better printing. You can select from the following paper types.

• Plain Paper, Recycled Paper, Special Paper, Color Paper, Letterhead, Preprinted, Prepunched, Labels, Bond Paper, Card Stock, OHP Transparencies, Thick Paper, Plain Paper (Duplex), Thick Paper (Duplex)

Important

❒ Be sure to select the paper type

when you load labels, thick paper, or OHP transparencies in the Bypass Tray.

Press {{{{Menu}}}}.

AAAA

"Menu" appears on the panel display.

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "Paper

BBBB

Input", and then press {{{{Enter}}}}.

The following message appears on the panel display.

Menu: Paper Input

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "Paper

CCCC

Type", and then press {{{{Enter}}}}.

The following message appears on the panel display.

ZDJS001J

Limitation

❒ You cannot use the following func-

tions when printing on paper loaded in the Bypass Tray.

• Duplex Print

• Collate, Job Separation

• Staple, Punch

• Auto Tray Select

Paper Input: Paper Type

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display "By-

DDDD

pass Tray", and then press {{{{Enter}}}}.

The following message appears on the panel display.

Paper Type: Bypass Tray

Paper and Other Media

Press {{{{UUUU}}}} or {{{{TTTT}}}} to display the

EEEE

target paper type, and then press {{{{Enter}}}}.

Bypass Tray: *Thick Paper

After about two seconds, the display is returned to the menu.

Press {{{{On Line}}}}.

FFFF

The following message appears on the panel display.

Ready

4. Troubleshooting

Error & Status Messages on the Control Panel

❖❖❖❖ Status Messages

Messages/Second messages Description Solution

Calibrating... The printer is calibrating the

color.

Energy Save Mode In Energy Save Mode Level 2. No action required.

Hex Dump Mode In Hex Dump Mode. No action required.

Loading Toner... The printer is loading the ton-

er.

Offline The printer is offline and can-

not print data.

Initializing... Please Wait The printer is initializing the

development unit.

Printing... The printer is doing print job. Wait for a while.

Processing... Print data is being processed. Wait for a while.

Ready The default ready message.

The printer is ready to use.

Resetting Job... Job is being reset. Wait for a while.

Waiting... The printer is waiting for the

next data to print.

Warming Up... The printer is warming up

and not ready.

Wait for a while.

Press {{{{On Line}}}}.

Wait for a while.

No action required.

Wait for a while.

Wait until the printer signals Ready.

❖❖❖❖ Alert Messages

Messages/Second messages Description Solution

Add Staples The stapler is out of staples.

Add Toner/Yellow/Magenta/Cyan/Black

Add Toner Black The printer is out of toner (K). Replace a new toner cartridge

Job is not stapled.

The printer is out of the indicated toner(s).

Replace new staples.

See p.100 “Adding Staples”.

Replace a new toner cartridge of the indicated color(s).

See p.1 “Replacing Consumables and Maintenance Kit”.

(K).

See p.1 “Replacing Consumables and Maintenance Kit”.

Troubleshooting

Messages/Second messages Description Solution

Add Toner Cyan The printer is out of toner (C). Replace a new toner cartridge

Add Toner Magenta The printer is out of toner (M). Replace a new toner cartridge

Add Toner Yellow The printer is out of toner (Y). Replace a new toner cartridge

Call Service: EC Power Off On

/If Error Reoccur Call Service

Change Setting Tray #

/Paper Size: Paper Type:

Close Duplex Unit Cover The cover for the duplex unit

Close Finisher Front Cover The front cover for the finisher

Close Right Cover The upper right cover (the

Close Finisher Upper Cover The finisher upper cover is

Close Finisher Upper Cover The paper entrance cover for

Close Front Cover The front cover is open. Close the front cover for the

Close Lower Right Cover The right cover for the paper

Close Mailbox Cover The cover for 4-bin Mailbox is

A communication error sent from the engine to the controller.

The paper size and type setting in the tray differs from that of actual paper size and type in the tray.

is open.

cover for the toner cartridge) is open.

open.

the finisher is open.

feed table/large capacity tray is open.

open.

(C).

See p.1 “Replacing Consumables and Maintenance Kit”.

(M).

See p.1 “Replacing Consumables and Maintenance Kit”.

(Y).

See p.1 “Replacing Consumables and Maintenance Kit”.

Turn the power switch off and then on. If the message appears again, contact your sales or service representative.

Load {paper size and type} paper with the selected feed direction into the tray, and then change the paper size and type with the control panel.

Or press {{{{Form Feed}}}}, and then select the tray with the operational panel.

Or press {{{{Job Reset}}}} to cancel the print job.

Close the cover for the duplex unit.

Close the front cover for finisher.

Close the upper right cover.

Close the upper cover for the finisher.

Close the upper entrance cover for the finisher.

printer.

Close the right cover for the paper feed table/large capacity tray.

Close the cover for the 4-bin Mailbox tray.

Error & Status Messages on the Control Panel

Messages/Second messages Description Solution

Close Right Cover The right cover is open. Close the right cover.

Close Upper Left Cover The upper left cover (the cov-

Driver Setting Error (Memory)

Duplex Cancelled The setting of Duplex Print

Error:Tray 1 Reset The Job

/Then Power OffOn

Error:Tray 1 Form Feed

/Or Job Reset Then Power OffOn

Exceeded Max. Pages (Collate)

Exceeded Max. Stored Files The maximum number of

Exceeded Max. Stored Pages The maximum number of

Hardware Problem DIMM The printer identified a DIMM

Hardware Problem Ethernet The printer identified an Eth-

er for the fusing unit) is open.

The printer identified a download error. This error may occur when the installed memory amount is less than the driver setting.

has been cancelled.

There is a problem with the current specified tray. The job can not be processed.

The printer identified the failure of the indicated paper tray. The job is not printed.

The printer identified a collation page overflow error.

stored files has been exceeded during Sample Print of Lacked Print.

pages has been exceeded during Sample Print of Lacked Print

sum value error.

ernet error.

Close the upper left cover.

Verify that the paper memory size is specified with the driver setting.

(a) To print the image correctly, add memory to the printer. (b) Be sure to use the correct paper.

Reset the job then turn the printer Off, and then back On.

Apply Form Feed from other tray or cancel the job, and then switch your printer Off then back On. If the error continues, contact your sales or service representative.

Increase the RAM capacity.

Install the optional hard disk drive.

Delete the stored files.

Reduce the number of pages to print.

Remove and re-install the DIMM correctly.

Remove any dust under the DIMM.

If the message appears again, contact your sales or service representative.

See "Setting Up" in the Setup Guide.

Turn the power switch off and then on. If the message appears again, contact your sales or service representative.

Troubleshooting

Messages/Second messages Description Solution

Hardware Problem Finisher There is a problem with the

finisher.

Hardware Problem HDD The printer identified a HDD

Board error.

Hardware Problem IEEE1394 The printer identified an

IEEE1394 Board error.

Turn the power switch off and then on. If the message appears again, contact your sales or service representative.

Remove and re-install the HDD Board correctly.

If the message appears again, contact your sales or service representative.

See "Setting Up" in the Setup Guide.

Remove and re-install the IEEE1394 Board correctly.

A Confirm that the 1394 In-

terface Unit Type1045 is attached to the computer correctly.

B Confirm that the IEEE1394

interface cable is connected securely.

C Unplug the IEEE1394 in-

terface cable which is connected to the printer.

D Restart the computer.

If the message appears again even after executing above operation, proceed to the following steps.

Execute the utility tool for

1394 Interface Unit Type1045 which is stored in the following path in the CD-ROM labeled "Printer Drivers and Utilities".

UTILITY\1394

Important

❒ For details about using

the utility tool for IEEE1394, see the README file in the same directory in the CDROM.

If the message appears again, contact your sales or service representative.

See "Setting Up" in the Setup Guide.

Error & Status Messages on the Control Panel

Messages/Second messages Description Solution

Hardware Problem NV-RAM The printer identified a Mem-

Hardware Problem Option RAM

Hardware Problem Parallel I/F

Hardware Problem Staple Unit

Hardware Problem Tray 1 There is a problem with the

Hardware Problem Tray 2 There is a problem with the

Hardware Problem Tray 3 There is a problem with the

Hardware Problem Tray 4 There is a problem with the

ory Switch (User Account Enhance Unit) error.

The printer identified an optional RAM error.

There is a problem with the parallel interface.

There is misfeed in the finisher or there is a problem with the staple unit failure.

paper lift motor of the Tray 1.

paper lift motor of the Tray 2.

paper lift motor of the paper tray 3.

paper lift motor of the paper tray 4.

Replace the User Account Enhance Unit.

Remove and re-install the optional RAM.

If the message appears again, contact your sales or service representative.

If you use the parallel I/F, replace the interface cable that caused the error. If the message appears again, contact your sales or service representative.

Remove the misfeed. If the message appears again, contact your sales or service representative.

See p.94 “When "Remove Misfeed R: Finisher" Appears”.

See p.98 “Removing Jammed Staples”.

Turn the power switch off and then on. If the message appears again, contact your sales or service representative.

Align paper and set them in the collect position in the paper tray 3.

Turn the power switch off and then on. If the message appears again, contact your sales or service representative.

Troubleshooting

Messages/Second messages Description Solution

HDD Full The maximum HDD area size

HDD Not Installed The user tries to print the

I/O Buffer Overflow The maximum size of the I/O

Invalid Password Try Again The entered password with

Load Correct Size Paper

/Press # To Continue

Load Paper Tray # The indicated tray is out of pa-

Load Paper

/Paper Size: Paper Type:

Menu Protected Cannot Change

No Files Exist There are no files available for

for form/font has been exceeded.

An HDD overflow error occurred during Sample Print or Lacked Print.

Lacked Print data without HDD installed.

buffer has been exceeded.

the control panel is not correct.

The paper size setting in the tray differs from that of actual paper size in the tray.

per. #: tray number

1:The printer received a request for a paper type, or paper size not available in the printer, and Tray Locking is not applicable.

2:The paper type and size loaded in the tray which the printer searched using Tray Locking is Invalid for Duplex Print.

The menu is protected and the setting cannot be changed.

Sample Print job or Locked Print job.

Delete the disused form /font types.

Delete the stored files or reduce the size of the Sample Print file or Lacked Print file.

If you use the Locked Print feature, make sure to install HDD. If the error continues, contact your sales or service representative.

Increase the size of the I/O buffer through the I/F Setup.

Enter the correct password with the control panel.

Load {paper size} paper with the selected feed direction into the tray, and then change the paper size with the control panel.

Or press {{{{Form Feed}}}}, and select the tray with the operational panel.

Or press {{{{Job Reset}}}} to cancel the print job.

Load paper into the indicated paper tray.

Change the setting of the indicated paper input tray, or press {{{{Job Reset}}}}. Form Feed is not applicable here.

Wait for two seconds until the previous display appears.

Error & Status Messages on the Control Panel

Messages/Second messages Description Solution

P=07 I=9Fc01234 Power Off On

/If Error Reoccur Call Service

Paper Invalid for Duplex:Tray#

/Change Setting or Form Feed

Punch-hole Chips are Full The Punch Chips is full of

Remove MisfeedA:Internal Path

/See Instructions in Front Cover

Remove MisfeedB: Fusing Unit

/See Instructions in Front Cover

Remove MisfeedR: Finisher

/Open Front Cover

Remove MisfeedW: Mailbox

/Open Mailbox Cover

A controller error. The SC number indicates the problem.

The printer detected the setting of the indicated tray is invalid for Duplex Tray. #: tray number

punch chips.

There is a misfeed in the printer.

There is a misfeed in the fusing unit.

There is a misfeed in the finisher.

There is a misfeed in the output 4-bin tray.

Turn the power switch off and then on. If the message appears again, contact your sales or service representative.

Change the setting of the indicated paper input tray or apply Form Feed using another tray, or press {{{{Job Reset}}}}.

Remove the punch chips from the punch wast box.

See p.102 “Removing Punchhole Chips”

When the message appears even the punch wast box is not full, remove the Punchhole chips on the top of the punchwast box.

See ⇒ p.102 “When the mes- sage appears even after removing the Punch-hole chips”

Remove the misfed paper following the instructions inside the front cover.

For more information, see p.92 “When "Remove Misfeed A:Internal Path" Appears”.

Remove the misfed paper following the instructions inside the front cover.

For more information, see p.92 “When "Remove Misfeed B: Fusing Unit" Appears”.

Open the finisher cover and remove misfeed.

For more information, see p.94 “When "Remove Misfeed R: Finisher" Appears”.

Open the mailbox cover and remove misfeed.

For more information, see p.94 “When "Remove Misfeed W: Mailbox" Appears”.

Troubleshooting

Messages/Second messages Description Solution

Remove MisfeedY: Paper Tray

/See Instructions in Front Cover

Remove Misfeed: Duplex Unit

/See Instructions in Front Cover

Remove Misfeed: Dup.Feed

Unit

/See Instructions in Front Cover

Remove Paper All Output Trays

Remove Paper Finisher Tray # The indicated finisher shift

Remove Paper From Upper Tray

Remove Paper Inside Finisher There is still paper in the fin-

Remove P aper Inside F inisher A communication error is sent

Remove Paper Mailbox Tray # The output tray # of the op-

Remove Paper Standard Tray The standard output tray is

Replace Black Dev. Unit(TypeD)

There is a misfeed in the specified input tray, or the printer is not feeding paper.

There is a misfeed in the duplex unit.

There is a misfeed in the duplex feed unit.

All output trays are full. Remove paper from all output

tray is full. #:finisher shift tray number

The upper tray (output 1-bin tray)is full.

isher.

from the system unit to the duplex unit.

tional 4-bin Mailbox is full. #:mailbox tray number

full

It is time to replace the black development unit.

Remove the misfed paper following the instructions inside the front cover.

For more information, see p.96 “When "Remove Misfeed Y: Paper Tray" Appears”.

Remove the misfed paper following the instructions inside the front cover.

For more information, see p.96 “When "Remove Misfeed :Duplex Unit " Appears”.

Remove the misfed paper.

See p.89 “Removing Misfed Paper in the Duplex Feed Unit”.

trays.

Remove the paper from the indicated finisher shift tray.

Remove paper from the upper tray.

Open the cover for the finisher and remove paper.

See p.94 “When "Remove Misfeed R: Finisher" Appears”.

Remove and re-install the duplex unit. If the problem continues, contact your sales or service representative.

Remove paper from the indicated 4-bin Mailbox tray.

Remove paper from standard output trays.

Replace a new black development unit.

Depending on your service contract, contact your sales or service representative.

See p.1 “Replacing Consumables and Maintenance Kit”.

Error & Status Messages on the Control Panel

Messages/Second messages Description Solution

Replace Black PCU (Type F) It is time to replace the black

Replace Color Dev. Unit(TypeB)

Replace Color PCU (Type A) It is time to replace the color

Replace Fuser Oil Unit (TypeG)

Replace FuserOil

Unit soon (TypeG)

Replace Fusing Unit (Type C) It is time to replace the fusing

Replace Fusing

Unit soon (TypeC)

PCU.

It is time to replace the color development unit.

PCU.

It is time to replace the fuser oil unit.

The fuser oil unit should be replaced soon.

unit.

The fusing unit should be replaced soon.

Replace a new black PCU.

Depending on your service contract, contact your sales or service representative.

See p.1 “Replacing Consumables and Maintenance Kit”.

Replace a new color development unit.

Depending on your service contract, contact your sales or service representative.

See p.1 “Replacing Consumables and Maintenance Kit”.

Replace a new color PCU.

Depending on your service contract, contact your sales or service representative.

See p.1 “Replacing Consumables and Maintenance Kit”.

Replace a new fuser oil unit.

Depending on your service contract, contact your sales or service representative.

See p.1 “Replacing Consumables and Maintenance Kit”.

Prepare a new fuser oil unit.Depending on your service contract, co ntact your sales or service representative.

See p.1 “Replacing Consumables and Maintenance Kit”.

Replace a new fusing unit.

Depending on your service contract, contact your sales or service representative.

See p.1 “Replacing Consumables and Maintenance Kit”.

Prepare a new fusing unit.Depending on your service contract, contact your sales or service representative.

See p.1 “Replacing Consumables and Maintenance Kit”.

Troubleshooting

Messages/Second messages Description Solution

Replace Waste Toner (Type E) It is time to replace the waste

Reset Cyan Toner Correctly The toner cartridge (C) is not

Reset Develop. Unit Correctly

/Yellow/Magenta Cy-

an/Black

Reset Duplex Unit Correctly The duplex paper feed unit is

Reset Finisher Correctly Finisher is not set correctly, or

Reset Fuser Oil Unit Correctly The fuser oil unit is not set cor-

Reset Fusing Unit Correctly There is no fusing unit, or the

Reset Magenta Toner Correct-lyThe toner cartridge (M) is not

Reset PCU Correctly

/Yellow/Magenta Cyan/Black

Reset Toner Black The indicated toner cartridge

toner.

set correctly or is not set, and the color printing is non-applicable.

The indicated development unit(s) is/are not set correctly, or is not set.

not set correctly or is not set.

is not set.

rectly, or is not set.

fusing unit is not installed correctly.

set correctly or is not set, and the color printing is non-applicable.

The indicated Photoconductor Unit(s) is/are not set correctly, or is not set.

is not set correctly.

Replace a waste toner bottle.

Depending on your service contract, contact your sales or service representative.

See p.1 “Replacing Consumables and Maintenance Kit”.

Set the toner cartridge (C) correctly.

See "Setting Up" in the Setup Guide.

Set the indicated development unit(s) correctly. See p.1 “Re- placing Consumables and Maintenance Kit”.

Remove and re-install the duplex paper feed unit. If the error continues, contact your sales or service representative.

See "Setting Up" in the Setup Guide.

Set the finisher correctly.

See "Setting Up" in the Setup Guide.

Set the fuse oil unit correctly.

See p.1 “Replacing Consumables and Maintenance Kit”.

Set the fusing unit correctly.

See p.1 “Replacing Consumables and Maintenance Kit”.

Set the toner cartridge (M) correctly.

See "Setting Up" in the Setup Guide.

Set the indicated Photoconductor Unit(s) correctly.

See p.1 “Replacing Consumables and Maintenance Kit”.

Set the indicated toner cartridge(s) correctly.

See "Setting Up" in the Setup Guide.

Error & Status Messages on the Control Panel

Messages/Second messages Description Solution

Reset Toner Cyan The indicated toner cartridge

is not set correctly.

Reset Toner Magenta The indicated toner cartridge

is not set correctly.

Reset Toner Yellow The indicated toner cartridge

is not set correctly.

Reset Transfer Unit Correctly The transfer unit is not set cor-

rectly, or is not set.

Reset Tray 1 Correctly The indicated paper input

tray is not set correctly, or is not set.

Reset Tray Correctly The printer detected, when

processing a job through Au to Tray Select, that any of paper input tray is not set correctly, or is not set.

Reset Waste Toner Correctly The waste toner bottle is not

set correctly, or is not set.

Reset Yellow Toner Correctly The toner cartridge (Y) is not

set correctly or is not set, and the color printing is non-applicable.

RPCS Graphic Error The graphic is not initialized

because the graphic memory was not reserved.

RPCS Memory Overflow The printer memory is not ini-

tialized because the CDC memory was not reserved via the system call.

RPCS S yntax Error The printer identified a syntax

error. This error results from; data transmogrification caused by the transmission path problem, data interruption, data transmission from other drivers, etc.

Set the indicated toner cartridge(s) correctly.

See "Setting Up" in the Setup Guide.

Set the indicated toner cartridge(s) correctly.

See "Setting Up" in the Setup Guide.

Set the indicated toner cartridge(s) correctly.

See "Setting Up" in the Setup Guide.

Contact your sales or service representative.

Set the indicated paper input tray correctly.

Set the waste toner bottle correctly.

Set the toner cartridge (Y) correctly.

See "Setting Up" in the Setup Guide.

Replace the installed memory.

Be sure to use the correct driver.

Troubleshooting

Messages/Second messages Description Solution

SC XXX-X Power Off On

/If Error Reoccur Call Service

Staple Cancelled The Staple feature has been

Toner is Almost Empty: Black The printer is almost out of

Toner is Almost Empty: Cyan The printer is almost out of

Toner is Almost Empty: Magenta

Toner is Almost Empty: Yellow

Waste Toner is Almost Full (E) The waste toner bottle is al-

The Service Code or SC number indicates the problem.

cancelled.

toner (K).

toner (C).

The printer is almost out of toner (M).

The printer is almost out of toner (Y).

most full of toner dust.

Turn the power switch off and then on. If the message appears again, contact your sales or service representative.

Verify that the paper orientation and layout is property set, and make sure whether your desired settings for the finisher is selected.

Prepare a new toner cartridge (K).

Prepare a new toner cartridge (C).

Prepare a new toner cartridge (M).

Prepare a new toner cartridge (Y).

Prepare a new waste toner bottle or contact your sales or service representative.

See p.107 “Consumables”.

Printer Does Not Print

Possible Cause Solutions

Is the power on? Confirm that the cable is securely plugged into the power outlet

Does the Online indicator stay on?

Does the Error indicator stay red?

Is paper loaded? Load paper into the paper tray or on the bypass tray.

Can you print a configuration page?

Is the interface cable connecting the printer to the computer connected securely?

Are you using the correct interface cable?

and the printer.

Turn on the power switch.

Press {{{{On Line}}}} so the indicator lights.

Check the error message on the panel display and take the required action.

See p.47 “Paper and Other Media Supported by This Printer”.

If you cannot print a configuration page, it probably indicates a printer malfunction. You should contact your sales or service representative.

See "Printing a Configuration Page" in Administrator Reference 2.

Connect the interface cable properly. If there are any connectors or screws, confirm that they are fastened securely.

The type of interface cable you should use depends on the computer. Be sure to use the correct one.

If the cable is damaged or worn, replace it with a new one.

See "Appendix" in Administrator Reference 2.

Troubleshooting

Possible Cause Solutions

Is the Data In indicator blinking or lit after starting the print job?

If not blinking or lit, the data is not being sent to the printer.

❖❖❖❖ If the printer is connected to the computer using the in-

terface cable

Make sure the following printer port settings are correct:

• For a parallel port connection, port LPT1 or LPT2 should be set.

• For a IEEE 1394 (SCSI print) port connection, port 1394_00(n)

(n) is the number of printers connected.

• Windows 95/98/Me

A Click [Start], point to [Settings] and then click [Printers].

B Click to select the icon of the printer. Next, on the [File]

C Click the [Details] tab.

D Check the [Print to the following port] box to confirm that

• Windows 2000

A Click [Start], point to [Settings] and then click [Printers].

B Click to select the icon of the printer. Next, on the [File]

C Click the [Port] tab.

• Windows XP

A Access the [Printers and Faxes] window from [Start] on

B Click to select the icon of the printer. Next, on the [File]

D Check the [Print to the following port(s).] box to confirm

• Windows NT 4.0

A Click [Start], point to [Settings] and then click [Printers].

B Click to select the icon of the printer. Next, on the [File]

C Click the [Port] tab.

D Check the [Print to the following port] box to confirm that

should be set.

menu, click [Properties].

the correct port is selected.

menu, click [Properties].

Check the [Print to the following port] box to confirm that the correct port is selected.

the taskbar.

menu, click [Properties].

Click the [Port] tab.

that the correct port is selected.

menu, click [Properties].

the correct port is selected.

Possible Cause Solutions

When you use 1394 Interface Unit Type1045

❖❖❖❖ Network Connection

Contact your network administrator.

A Confirm that the 1394 Interface Unit Type1045 is attached to

the computer correctly.

B Confirm that the IEEE1394 interface cable is connected secure-

ly.

C Restart the computer.

If the error occurs even after executing above operation, proceed to the following steps.

D Unplug the IEEE1394 interface cable which is connected to the

printer.

Execute the utility tool for 1394 Interface Unit Type1045 which

is stored in the following path in the CD-ROM labeled "Printer Drivers and Utilities".

UTILITY\1394

Important

❒ For details about using the utility tool for IEEE1394, see the

README file in the same directory in the CD-ROM.

Printer Does Not Print

Troubleshooting

Removing Misfed Paper

If a paper misfeed occurs, an error message appears indicating the location of the misfed paper on the panel display. This printer has the auto-recovery function, by which misfed paper is sent to the Standard Tray or Right Cover. Usually, you can remove the misfed paper easily with this function.

Detaching the 2 Tray Finisher

There are times when you might have to detach the 2 Tray Finisher from the printer to remove misfed paper. This section describes how to detach the 2 Tray Finisher.

Hold the handle at the top of the 2

AAAA

Tray Finisher firmly with one hand, pull the 2 Tray Finisher straight out, and let go when it stops.

Use both hands to push it straight

BBBB

back in, and let go when it clicks into place.

The 2 Tray Finisher is reattached to the printer.

Important

❒ Attach the 2 Tray Finisher to the

printer after closing the Duplex Reversal Unit.

ZDJP202J

ZDJP201J

The 2 Tray Finisher is detached from the printer.

Opening and Closing the Duplex Reversal Unit

There are times when you might have to detach the Duplex Reversal Unit to remove misfed paper. This section describes how to detach the Duplex Reversal Unit.

Push up the lock release button

AAAA

and keep it in place.

ZDJP203J

Lower the Duplex Reversal Unit

BBBB

slowly until it stops.

Removing Misfed Paper

Raise the Duplex Reversal Unit

CCCC

slowly with both hands, and push it in until it clicks into place.

ZDJP205J

The Duplex Reversal Unit is closed.

Important

❒ Attach the Duplex Reversal

Unit after closing the upper left cover for the printer.

Removing Misfed Paper in the Duplex Feed Unit

ZDJP204J

Important

❒ Open the Duplex Reversal Unit

after detaching the 2 Tray Finisher from the printer.

Note

❒ You do not have to remove the

output tray even if the 2 Tray Finisher is attached.

The Duplex Reversal Unit is opened.

You can remove misfed paper from the Duplex Feed Unit following the procedure below.

Note

❒ When a paper misfeed occurs in

the Duplex Feed Unit, the printer usually sends the misfed paper to the right cover and there is no need to execute following procedure. See p.92 “When "Remove Misfeed A:Internal Path" Appears”.

Important

❒ Be sure to remove a misfed paper

following the procedure below, only when "Remove Misfeed: Dup. Feed Unit" appears on the panel display.

Troubleshooting

Turn off the power switch and

AAAA

unplug the power cable.

Open the front cover slowly by

BBBB

pulling down from the two areas on the left and right.

ZDJH007J

Take out the green screwdriver.

CCCC

Use this screwdriver for all attachment and detachment of screws.

Pinch the upper left area of the

EEEE

Duplex Feed Unit, and pull it out slowly halfway.

Holding the Duplex Feed Unit

FFFF

firmly with both hands, pull it straight out.

ZDJP213J

ZDJP214J

Remove the screw that is fasten-

DDDD

ing the Duplex Feed Unit using provided screwdriver.

You will use this screw to refasten the Duplex Feed Unit later.

ZDJH013J

ZDJP221J

Place the Duplex Feed Unit on the

GGGG

floor slowly. Open it slowly, and remove the misfed paper.

Important

❒ Do not open the Duplex Feed

Unit by force. It might damage the unit.

ZDJP215J

Ricoh AP3800C User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Trademarks

Safety Information

Safety During Operation

ENERGY STAR Program

How to Read This Manual

TABLE OF CONTENTS

Detaching the SR770 (2 Tray Finisher)

Opening and Closing the Duplex Reversal Unit

Replacing the Toner Cartridge

Replacing the Fuser Oil Unit

Replacing the Photoconductor Unit

Replacing the Development Unit

Replacing the Fusing Unit

Replacing the Dustproof Filter

Replacing the Waste Toner Bottle

Replacing the Paper Feed Rollers

Cautions to Take When Cleaning

Cleaning the Registration Roller

Cleaning the DustProof Glass

Adjusting the Color Registration

Fuser Adjust

Manual Adjust

Test Sheet Samples

Adjusting the Image Density

Adjusting the Registration of the Trays

Paper and Other Media Supported by This Printer

Paper Sizes

Paper Recommendations

Loading Paper

Storing Paper

Types of Paper and Other Media

Printable Area

Loading Paper

Loading Paper in Tray 1

Loading Paper in Tray 2 and the Optional Paper Feed Unit

Loading paper in Paper Bank PS470 (2000-sheet Large Capacity Tray)

If you load a paper size that is not selected automatically

Changing the paper type

Load Paper in the Bypass Tray

Error & Status Messages on the Control Panel

Printer Does Not Print

Other Printing Problems

Removing Misfed Paper

Detaching the 2 Tray Finisher

Opening and Closing the Duplex Reversal Unit