Ricoh ap2700 Technical Bulletin ap2700

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echnical Bulletin

PAGE: 1/2

Model:

Subject:

From:

Russian-P

Hard Disk Compatibility

Technical Services Dept., GTS Division

Classification:

Troubleshooting

Mechanical

Paper path

Other ( )

Part information

Electrical

Transmit/receive

Date:

29-Mar-00

Prepared by:

No.:

RG038001

K. Misugi

Action required

Service manual revision

Retrofit information

This RTB informs possible compatibility problems with the Printer Hard Disk Type 185
(model code: G690-06).

This hard disk unit can be used in the following models.

• Stinger-C (Stinger-C1L) printer option

• Russian-C printer option

• Russian-P

Background

The production of the current 1.6 GB hard disk unit will be discontinued in March ’00, and
the new 6.0 GB hard disk will be used from April.

When the new 6.0 GB hard disk unit is installed in the machine with a previous version of
the controller software, an error may occur.

Please note that the controller firmware has been modified from January ’00 production
(for all above models) so the machines are compatible with both the old 1.6 GB and the
new 6.0 GB hard disk unit.

Compatibility Table

Previous controller firmware

Version 1.2.9 or later
(modified from January ‘00
production)

Old 1.6 GB HDD

(G690-06)

Compatible Error may occur

Compatible Compatible

New 6.0 GB HDD

(G690-07)

Symptom

The machine may not be able to detect the HDD at the power-on self-diagnostic test.

For Stinger-C/Russian-P with printer option: SC2001 3003 (HDD error) is displayed
For Russian-P: Error 5 (HDD error) is displayed

Solution

Turn the main switch off and on.
If the problem persists, try turning off and on again.

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Once the machine detects the HDD properly (no error message is displayed), there are no
problems with the performance of the machine.
For a permanent solution, please upgrade the controller software with version 1.2.9 or
later.

Russian-P

Date:

29-Mar-00

No.:

RG038001

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echnical Bulletin

PAGE: 1/1

Model:

Subject:

From:

Russian-P

NIB NVRAM Backup and Restore

Technical Services Dept., GTS Division

Classification:

Troubleshooting

Mechanical

Paper path

Other ( )

Part information

Electrical

Transmit/receive

Date:

11-Apr-00

Prepared by:

No.:

RG038002

K. Misugi

Action required

Service manual revision

Retrofit information

This RTB informs the possible problems when using the NIB NVRAM backup and restore
function.

Symptom

The machine may not start up after the NIB NVRAM backup procedure (Service Menu 3:
NIB read/write). This problem may occur after the NIB NVRAM data is backed up to the
controller (data copy direction: “NIB -> CTL”).
This is because the NVRAM is not big enough to store all the NIB data.

Note: The NIB NVRAM backup and restore procedure is required only when replacing a

NIB.

Solution

Do not use the NIB NVRAM backup (and restore) procedure.

If the machine does not start up after doing this function, you must download the controller
firmware using the error recovery firmware update procedure.
(This procedure will force the controller to boot from the IC card. Please refer to section

4.6.2 of the service manual for the detailed procedures.)

The controller firmware will be modified so this function will no longer be valid. It will not be
shown in Service Menu 3.
The firmware is modified from the April ’00 production (version 1.3.6).
Currently there is no way to enable this function because the current NVRAM on the
controller board is not big enough to store all the NIB NVRAM data.

After replacing a NIB, please input the data manually.

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Model:

Subject:

From:

Russian-P

Printer Controller Firmware HIstory

Technical Service Dept., GTS Division

Classification:

Troubleshooting

Mechanical

Paper path

Other ( )

Part information

Electrical

Transmit/receive

Date:

11-Apr-00

Prepared by:

K. Misugi

Action required

Service manual revision

Retrofit information

Printer controller firmware history for the Russian-P printer (G038 model).

Part Number Version Checksum Production

G0385381E 1.3.6 2B4B April ’00 production
G0385381D 1.3.4 918F March ’00 production
G0385381C 1.2.9 1D5B January ’00 production
G0385381B 1.2.0 85FF 1 st mass production

Descriptions of the changes

Descriptions Version

NIB NVRAM backup and restore
NIB NVRAM back and restore function (Service Menu 3: Service Tool “NIB
read/write”) is no longer vaild.
Note: Please refer to RTB No. RG038002 for details.

No.:

RG038003

1.3.6

Input check mode:
Firmware modified so the input check mode (Service Menu 2: Input Check) sensor
and switch status SP values are displayed as described in the service manual.

Engine test pattern:
Firmware modified so the machine can print the grid test pattern (Service Menu 2:
Test Pattern) to Letter (LEF) and Double Letter (11 x 17) size paper.
Note: The paper size dial must be set to Letter (LEF) or Double Letter.

The machine prints the test pattern only from the standard cassettes. It will
not print using the optional paper trays or LCT.

New test pattern for registration adjustment:
A new test pattern is added so that the leading edge and the side-to-side
registration can be adjusted in the field.
(Registration adjustments are necessary only when the registration data stored in
the engine board EEPROM is lost.)
Note: Please refer to the next page for details of the procedure.

Fimrware compatibility:
Firmware modified so the machine is compatible with the new 6.0GB HDD unit
which will be manufactured from April, ’00.
Please note that the functions of the new HDD are the same as for the previous
one.
Note: Please refer to RTB No. RG038001 for details.

1.3.4

1.2.9