1. Before disassembling or assembling parts of the copier and peripherals,
make sure that the printer power cord is unplugged.
2. The wall outlet should be near the printer and easily accessible.
3. Note that some components of the printer and the paper tray unit are
supplied with electrical voltage even if the main power switch is turned off.
4. If any adjustment or operation check has to be made with exterior covers off
or open while the main switch is turned on, keep hands away from electrified
or mechanically driven components.
5. The inside and the metal parts of the fusing unit become extremely hot while
the printer is operating. Be careful to avoid touching those components with
your bare hands.
HEALTH SAFETY CONDITIONS
1. Toner and developer are non-toxic, but if you get either of them in your eyes
by accident, it may cause temporary eye discomfort. Try to remove with eye
drops or flush with water as first aid. If unsuccessful, get medical attention.
OBSERVANCE OF ELECTRICAL SAFETY STANDARDS
1. The printer and its peripherals must be installed and maintained by a
customer service representative who has completed the training course on
those models.
2. The NVRAM on the system control board has a lithium battery which can
explode if replaced incorrectly. Replace the NVRAM only with an identical
one. The manufacturer recommends replacing the entire NVRAM. Do not
recharge or burn this battery. Used NVRAM must be handled in accordance
with local regulations.
Page 3
SAFETY AND ECOLOGICAL NOTES FOR DISPOSAL
1. Do not incinerate toner bottles or used toner. Toner dust may ignite
suddenly when exposed to an open flame.
2. Dispose of used toner, developer, and organic photoconductors in
accordance with local regulations. (These are non-toxic supplies.)
3. Dispose of replaced parts in accordance with local regulations.
4. When keeping used lithium batteries in order to dispose of them later, do not
put more than 100 batteries per sealed box. Storing larger numbers or not
sealing them apart may lead to chemical reactions and heat build-up.
LASER SAFETY
The Center for Devices and Radiological Health (CDRH) prohibits the repair of
laser-based optical units in the field. The optical housing unit can only be repaired
in a factory or at a location with the requisite equipment. The laser subsystem is
replaceable in the field by a qualified Customer Engineer. The laser chassis is not
repairable in the field. Customer engineers are therefore directed to return all
chassis and laser subsystems to the factory or service depot when replacement of
the optical subsystem is required.
!
WARNING
Use of controls, or adjustment, or performance of procedures other than
those specified in this manual may result in hazardous radiation exposure.
!
WARNING
WARNING: Turn off the main switch before atte mpting any of the
procedures in the Laser Unit section. Laser beams can seriously damage
your eyes.
CAUTION MARKING:
Page 4
Trademarks
Microsoft®, Windows®, and MS-DOS® are registered trademarks of Microsoft
Corporation in the United States and /or other countries.
PostScript® is a registered trademark of Adobe Systems, Incorporated.
PCL® is a registered trademark of Hewlett-Packard Company.
Ethernet® is a registered trademark of Xerox Corporation.
PowerPC® is a registered trademark of International Business Machines
Corporation.
Other product names used herein are for identification purposes only and may be
trademarks of their respective companies. We disclaim any and all rights involved
with those marks.
3.3 MAIN MOTOR REPLACEMENT ...................................................... G518-11
vii
Page 12
29 September, 2000SPECIFICATIONS
1. OVERALL MACHINE INFORMATION
1.1 SPECIFICATIONS
1.1.1 GENERAL SPECIFICATIONS
Printing Speed:Maximum 32 pages per minute (A4/LT LEF)
(25 pages: duplex printing)
Printer Language:PCL 6 / PCL 5e
PostScript 3
Resolution:Max. 600 dpi (PCL 6/PCL5e/PS3)
Resident Fonts:PCL:
35 Intellifonts
10 True Type fonts
1 Bitmap font
PS3:
136 fonts (24 Type 2 fonts, 112 Type 14 fonts)
Host Interface:Bi-directional IEEE1284 parallel x 1 (Standard)
Ethernet (100 Base-TX/10 Base-T for TCP/IP, IPX/SPX,
NetBEUI, Apple Talk)
Printing Paper Size:Maximum: A3/11" x 17"
Minimum:
1st paper Tray: A5 SEF
2nd paper Tray: A6 SEF
By-pass: A6/ 90 x 148 mm SEF
Overall
Information
(Refer to section 1.1.2, "Supported Paper Size".)
Printing Paper
Weight:
Print Paper
Capacity:
1st paper tray:60 to 105 g/m
2nd paper tray:60 to 157 g/m
By-pass Tray:60 to 200 g/m
1st and 2nd paper tray: 500 sheets x 2
Optional paper tray unit:
2
(16 to 28 lb.)
2
(16 to 42 lb.)
2
(16 to 110 Index)
500 sheets x 2
Optional LCT
1000 sheets x 2
Optional by-pass tray:
100 sheets
Output Paper
Capacity:
Standard output tray: 500 sheets
Optional 1000-finisher: 1,000 sheets
Optional 500-finisher: 500 sheets
Optional 4-bin mailbox: 500 sheets total
First Print Speed:5 seconds or less (A4/LT LEF, 1st tray)
Warm-up TimeLess than 45 seconds
1-1
Page 13
SPECIFICATIONS29 September, 2000
Memory:
Standard 32 MB, up to 160 MB with optional DIMM.
Power Source:120 V, 60 Hz: More than 10 A (for North America)
220 V - 240 V, 50/60 Hz: More than 6.0 A (for Europe)
Power Consumption:
120V230V
Maximum
(Full Option)
Printing620W or less620W or less
Energy Saver
(Mode 1)
980W or less980W or less
25 W or less25 W or less
Noise Emission:
Mainframe OnlyFull System
Sound Power Lev el
Printing65 dB or less71 dB or less
Stand-by40 dB or less40 dB or less
NOTE: The above measurements were made in accordance with ISO 9296 at
the operator position.
Dimensions (W x D x H): 550 x 548 x 516 mm
Weight:
Approximately 40 kg
1.1.2 SUPPORTED PAPER SIZES
No differences from base model (G038).
Refer to the Field Service Manual for G308.
1-2
Page 14
29 September, 2000SOFTWARE ACCESSORIES
1.2 SOFTWARE ACCESSORIES
The printer drivers and utility software are provided on one CD-ROM. An auto-run
installer allows you to select which components to install. The service tools are not
provided on the CD-ROM.
1.2.1 PRINTER DRIVERS
Printer LanguageWindows 95/98Windows 2000 Windows NT4.0Macintosh
Refer to the electrical component layout on the reverse side of the point-to-point
diagram for component location.
A polygonal mirror motor fan (M7) was added.
SymbolNameFunction
Motors
M1Polygonal MirrorTurns the polygonal mirror.
M2Main MotorDrives the main unit components.
M3Exhaust FanRemoves heat from around the fusing unit.
M4Upper Paper LiftRaises the bottom plate in the 1st paper tray.
M5Lower Paper LiftRaises the bottom plate in the 2nd paper tray.
M6Toner Supply
M7
Magnetic Clutches
MC1Upper Paper FeedStarts paper feed from the 1st paper tray.
MC2Lower Paper FeedStarts paper feed from the 2nd paper tray.
MC3Upper Paper TransportDrives the upper transport rollers.
MC4Lower Paper TransportDrives the lower transport rollers.
MC5RegistrationDrives the registration rollers.
Switches
SW1Main Switch
SW2Right Upper CoverDetects whether right upper cover is open or not.
SW3Right Cover
SW4Right Lower CoverDetects whether right lower cover is open or not.
SW5Upper Paper Size
SW6Lower Paper Size
SW7Special Paper
SW8New PCU DetectDetects when a new PCU is installed.
Detects misfeeds and controls registration clutch
off-on timing.
Detects when the paper in the 1st paper tray is at
the feed height.
Detects when the paper in the 2nd paper tray is at
the feed height.
S121st Paper Height - 1Detects the amount of paper in the 1st paper tray.
S131st Paper Height - 2Detects the amount of paper in the 1st paper tray.
S142nd Paper Height - 1Detects the amount of paper in the 2nd paper tray.
S1502nd Paper Height - 2Detects the amount of paper in the 2nd paper tray.
PCBs
PCB1Engine BoardControls all printer engine functions.
PCB2Printer Controller BoardControls the printer functions
PCB3Network Interface BoardNetwork interface board
PCB4PSU (Power Supply Unit)
Provides dc power to the system and ac power to
the fusing lamp and heaters.
PCB5LDD (Laser Diode Driver)Controls the laser diode.
PCB6Operation PanelControls the operation panel.
PCB7High Voltage Supply
Supplies high voltage to the drum charge roller,
development roller, and transfer roller.
PCB8Memory (Option)Expands memory capacity.
Lamps
L1Fusing LampHeats the hot roller.
L2Quenching Lamp
Neutralizes any charge remaining on the drum
surface after cleaning.
Others
TF1Fusing Thermofuse
Opens the fusing lamp circuit if the fusing unit
overheats.
TH1Fusing ThermistorDetects the temperature of the hot roller.
LSD 1
Laser Synchronization
Detector
Detects the laser beam at the start of the main
scan.
Overall
Information
1-7
Page 19
BOARD STRUCTURE29 September, 2000
1.5 BOARD STRUCTURE
1.5.1 OVERVIEW
The PS module is contained in the Printer Controller Board.
1-8
G062V501.WMF
Page 20
29 September, 2000DIFFERENT POINTS FROM BASE MODEL (G038)
2. DETAILED SECTION DESCRIPTIONS
2.1 DIFFERENT POINTS FROM BASE MODEL (G038)
2.1.1 OVERVIEW
The following points are different from the base model (G038)
1. Printing Speed
G062Base Model (G038)
Printing Speed
(25 ppm duplex printing)
To obtain the above higher printing speed, the following sections were changed
from the base model G038.
1) Paper feed
2) Laser exposure
3) Development (Quenching)
32 ppm
27 ppm
(22 ppm duplex printing)
Detailed
Descriptions
4) Engine controller
5) Printer controller
2. Controller features
The following features were added.
1) Locked print
2) Sequential stack
2-1
Page 21
DIFFERENT POINTS FROM BASE MODEL (G038)29 September, 2000
2.1.2 PAPER FEED SECTION
The followings differ from the base model (G038) in the paper feed section to get
higher printing speed.
1. Registration roller
The diameter of the gears were changed.
2. Registration pressure roller and pressure springs
The diameter of the roller and pressure force of springs were changed.
3. Relay rollers
Diameter of upper and lower relay roller is changed.
4. The number of flywheels was changed from 3 to 2 in order to stabilize the
rotation of the main motor.
2.1.3 LASER EXPOSURE SECTION
The following optical unit items differ from the base model(G038).
1. Polygonal Mirror Motor
An increase in the speed of the polygonal mirror motor enables an increase in
the printing speed.
G062Base Model (G038)
Mirror motor revolution
speed
38,000 rpm31,000 rpm
2. Polygonal Mirror Motor Fan
A polygonal mirror motor fan was added to remove heat from around the
Optical unit.
2.1.4 DEVELOPMENT SECTION
The quenching lamp was changed to increase the amount of light.
2.1.5 ENGINE CONTROLLER BOARD
1. The fusing temperature in energy saver mode was changed.
Energy saver modeG062Base Model (G038)
Level 1
Level 2OffOff
140 °C60 °C
2. The hardware and firmware were changed to increase the printing speed.
2-2
Page 22
29 September, 2000DIFFERENT POINTS FROM BASE MODEL (G038)
2.1.6 CONTROLLER BOARD
The following items differ from the base model:
1. A PS DIMM was included in the printer controller board.
2. CPU and standard memory size were changed for higher performance.
G062Base Model (G038)
CPU
Standard Memory
RM5261 250MHzVr.4310 167MHz
32 MB16 MB
3. New controller features
Locked print
This function protects users' confidentiality for printouts using a shared printer
when anyone wishes to print confidential documents. With this function,
documents will not print out unless the user enters a valid password, which
was entered in the Printer Driver when sending the print job(s), at the printer
controller panel. This function is only applicable when the optional HDD is
attached.
*: These figures are for both the sample and locked print functions.
Sequential stack
This function, with optional mailbox, enables the user to continue printing by
automatically changing output trays when the current output tray becomes full.
To enable this function, select "Sequential Stack" mode from the operation
panel.
The output tray will automatically be chosen as follows.
(Case 1: Finisher is attached)
Finisher Tray -> Mailbox Tray 1 -> Mailbox Tray 2 -> Mailbox Tray 3 ->
Mailbox Tray 4
* Standard Tray (on the bridge unit) will not be used as output tray.
(Case 2: Finisher is not attached)
Standard Tray -> Mailbox Tray 1 -> Mailbox Tray 2 -> Mailbox Tray 3 ->
Mailbox Tray 4
2-3
Page 23
DIFFERENT POINTS FROM BASE MODEL (G038)29 September, 2000
Other conditions and remarks are as follows.
1) The tray will automatically change after the full stack detection sensor is
activated for each tray.
2) When Mailbox Tray 4 is full, the "Remove Paper All Tray" message appears
on the LCD.
3) When all of the paper is removed from all of the trays (cancelled full stack
detection), printing will restart from the Finisher Tray (Case 1) or the
Standard Tray (Case 2).
4) When "Collation" is selected, SHIFT/SORT will be enabled on the Finisher
Tray, but rotate collation will be disabled for the Mailbox Trays. (Case 1)
5) When "Collation" is selected, rotate collation will be enabled. (Case 2)
6) When "Staple" is selected, it will be enabled on the Finisher Tray.
7) When “Sequential Stack” is selected during continuous multiple print jobs,
the tray will not be change between 2 different jobs. It will continue to output
paper to the current tray until the tray becomes full. Then, it will switch to
another tray.
8) If any tray is out of order, that particular tray will be skipped and if there are
no trays to change to, the machine will indicate "Remove Paper All Tray", as
in step 2.
2-4
Page 24
29 September, 2000INSTALLING THE MACHINE
3. INSTALLATION
3.1 INSTALLING THE MACHINE
Refer to the Setup Guide for information about the installation environment and
instructions on how to install and set up this machine. Installation procedures for
the following items are described.
• Paper Tray (2 trays)
• LCT
• By-pass Tray Unit
• Interchange Unit
• Duplex Unit
• 4-bin Mailbox Unit
• Bridge Unit
• 500-Sheet Finisher
• Memory (SDRAM DIMM)
• HDD Unit
InstallationInstallation
If the customer has a service contract with a meter click system and counter
indication is required, set up the counter with an SP mode as follows:
1. Enter the Service mode.
2. Set 1 at the bit1 of “C. BitSw #3 set” in Service Menu1.
3. Exit Service mode
4. Confirm the counter is indicated on operation panel by pressing [Menu] and
[Enter] keys.
3-1
Page 25
INSTALLING OPTIONAL UNITS29 September, 2000
3.2 INSTALLING OPTIONAL UNITS
!
CAUTION
Before installing this option, do the following:
1. Print out all data in the printer buffer.
2. Turn off the switch and disconnect the power cord.
3.2.1 1,000-SHEET FINISHER
NOTE: The following options must be installed before installing this finisher:
• Bridge Unit (G583)
• Paper Tray Unit (G532) or LCT (G539)
Installation Procedure
1. Unpack the finisher and remove the tapes.
A681I503.WMF
2. Install screw [A] loosely.
3. Hang the front stand [B] on the screw
that was installed in step 2.
4. Secure the front stand (3 screws,
including screw [A]).
5. Install the rear stand [C] (2 screws).
A681I504.WMF
[A]
[C]
[B]
A681I101.WMF
3-2
Page 26
29 September, 2000INSTALLING OPTIONAL UNITS
6. Pull out the stapler unit [D].
7. Draw out the locking lever [E] (1 screw).
8. Align the finisher on the stands, and lock it in
place by pushing the locking lever.
9. Secure the locking lever (1 screw) and push
the stapler unit into the finisher.
10. Secure the finisher (1 screw from
step 2).
11. Adjust the securing knobs [F] under
the front and rear stand until the
finisher is perpendicular to the floor.
[G]
12. Install the shift tray [G] (1 snap ring).
NOTE: Make sure that the three pegs
[H] fit into the slots [I]
properly.
[H]
13. Connect the finisher cable [J] to the
optional bridge unit.
14. Turn on the main switch and check
[I]
the finisher operation.
[D]
[E]
A681I502.WMF
[J]
InstallationInstallation
A681I103.WMF
[F]
End of procedure
3-3
Page 27
29 September, 2000PRINTER CONTROLLER SERVICE MODE
4. SERVICE TABLES
4.1 PRINTER CONTROLLER SERVICE MODE
The following Bit Switches were added to the base model G038.
TitleDescriptionFunction / Note
CBitSw #3 Set
Bit 1 : Counter indication
0: Disable (default)
1: Enable
Bit 2 : Job uniting
0: Disable (default)
1: Enable
Bit 3 : HP GL/2 Emulation
0: Normal (default)
1: Enhancing thin lines
Bit 4 : DAZEL compatibility
0: Enable (default)
1: Disable
The customer can view the
Charge Counter on the LCD
panel using the “Menu”
function.
Uniting jobs if PC sends the
next job before printer
completes the current job.
(see note)
If thin lines can not be
reproduced with CAD
application, set this bit “1”.
If malfunction occurs on the
printer because of job
command, disabling this
switch.
The border pattern is printed
on the Configuration sheet for
leading edge/side-to-side
registration adjustment.
Tables
Service
NOTE: When enabling this function, the “Jog log” does not show the actual job,
and job canceling is applied to whole combined jobs.
4.2 PRINTER ENGINE SERVICE MODE
Only the title of the following service menu differs from the base model G038.
Menu Level
Level 1Level 2Description
3:
Notify PM
Alarm
Maintenance
replacement
warning and
Select enabling / disabling PM
alert and printing stop after 5K
printing from the alert.
4-1
FunctionSettings
0.Alert only
1.Stop printing
2.No message
Page 28
CONTROLLER FIRMWARE UPDATE29 September, 2000
4.3 CONTROLLER FIRMWARE UPDATE
4.3.1 FIRMWARE DOWNLOAD
The PS module is contained in the controller. The following two types of firmware
can be individually downloaded through the IC card connector on the controller.
- Controller firmware including PS module
- NIB firmware
The procedure is the same as base model G038.
4-2
Page 29
29 September, 2000
5. PREVENTIVE MAINTENANCE
No differences from the base model G038.
Refer to the Field Service Manual for G038.
Preventive
Maintenance
5-1
Page 30
29 September, 2000LASER UNIT
6. REPL ACEMENT AND ADJUSTMENT
6.1 LASER UNIT
!
WARNING
Turn off the main power switch and unplug the machine before attempting
any of the procedures in this section. Laser beams can seriously damage
your eyes.
6.1.1 CAUTION DECAL LOCATIONS
The CAUTION decal is located in the laser section as shown below.
G062R500.WMF
G062R501.WMF
Adjustment
Replacement
6-1
Page 31
LASER UNIT29 September, 2000
6.1.2 LASER UNIT
[B]
[C]
[A]
G062R161.WMF
[D]
[F]
[E]
G062R162.WMF
G062R508.WMF
!
WARNING
Turn off the main switch and unplug the machine before attempting any of
the procedures in this section. Laser beams can seriously damage your
eyes.
1. Remove the optional finisher and/or bridge unit, if these units have been
installed.
2. Remove the front cover [A] (2 pins).
3. Remove the right front cover [B] (1 screw).
4. Swing up the toner bottle lever. Then, remove the inner cover [C] (5 screws).
5. Remove the paper exit tray [D] (1 hook [E]).
6. Remove the polygon mirror motor fan together with holder [F]. (1 connector, 2
screws)
6-2
Page 32
29 September, 2000
7. TROUBLESHOOTING
No differences from the base model G038.
Refer to the Field Service Manual for G038.
The signal names of CN304 on the engine baord
are for the optional tray unit.
The signal names for the optional LCT are
described in the LCT point to point diagram.
+24V
-9
-2
[24/0] B
GND
-4
+5V
-10
-1
[24/0] B
[24/0] A
[24/0] A
+24V
-3
-2
-1
M1
Mian Motor
Page 34
PRINTER (G062) ELECTRICAL COMPONENT LAYOUT
40
37
36
35
3433
48
47
46
45
44
1
22
21
20
19
18
17
23
2
16
3
4
5
6
39
38
7
8
9
10
11
12
13
15
14
49
SymbolNameIndex No.P to P
Motors
M1Polygonal Mirror1B3
M2Main Motor25G2
M3Exhaust Fan43B1
M41st Paper Lift37B1
24
25
26
27
28
29
30
31
32
41
+
42
+
43
M52nd Paper Lift35B1
M6Toner Supply24B1
M7Polygonal Mirror Motor Fan49A1
Magnetic Clutches
MC11st Paper Feed28C1
MC22nd Paper Feed31D1
MC3Upper Relay29C1
MC4Lower Relay30D1
MC5Registration27E1
S1Toner Density (TD)7B1
S21st Paper End19C1
S32nd Paper End15C1
S4Image Density (ID)9S4
S5Paper Overflow23H1
S6Paper Exit22H1
S7Upper Relay13C1
S8Lower Relay14C1
S9Registration11E1
S101st Paper Lift38A1
S112nd Paper Lift36B1
S121st Paper Height - 126D1
S131st Paper Height - 234D1
S142nd Paper Height - 132D1
S152nd Paper Height - 233D1