Ricoh AFICIO CL4000HDN, AFICIO CL4000DN User Manual

Maintenance Guide

Read This First

Trademarks.............................................................................................................3

How to Read This Manual .....................................................................................4

Paper and Other Media

Paper and Other Media Supported by This Printer.............................................5

Paper Recommendations......................................................................................9

Loading Paper............................................................................................................9

Storing Paper .............................................................................................................9

Types of Paper and Other Media...............................................................................9

Paper not supported by this printer..........................................................................12

Print Area .................................................................................................................13

Loading Paper......................................................................................................15

Loading Paper in Tray 1 and the optional paper feed unit .......................................15

Loading Paper in the Bypass Tray ...........................................................................23

Switching between Paper Trays............................................................................... 29

Replacing Consumables and Maintenance Kit

Replacing the Toner Cartridge ...........................................................................31

Replacing the Photo Conductor Unit .................................................................36

Replacing the Intermediate Transfer Unit..........................................................42

Replacing the Waste Toner Bottle......................................................................47

Replacing the Maintenance Kit...........................................................................50

Before Replacing......................................................................................................50

Replacing the Friction Pad .......................................................................................51

Replacing the Paper Feed Roller.............................................................................53

Replacing the Transfer Roller ..................................................................................55

Replacing the Fusing Unit ........................................................................................57

Replacing the Dustproof Filter..................................................................................59

Cleaning the Printer

Cautions to Take When Cleaning .......................................................................61

Cleaning the Friction Pad....................................................................................62

Cleaning the Paper Feed Roller..........................................................................64

Cleaning the Registration Roller ........................................................................67

Adjusting the Printer

Adjusting the Color Registration........................................................................69

Correcting the Color Gradation ..........................................................................71

Set the Gradation Correction Value .........................................................................71

Viewing the Color Calibration Sample Sheet and Gradation Correction Sheet ....... 74

Resetting the gradation correction value to the initial value .....................................76

Adjusting Tray Registration................................................................................79

Troubleshooting

Error & Status Messages on the Control Panel ................................................82

Printer Does Not Print .........................................................................................90

Checking the port connection...................................................................................91

Other Printing Problems .....................................................................................94

Additional Troubleshooting..............................................................................101

Removing Misfed Paper

Removing Misfed Paper ....................................................................................103

When “Remove Misfeed A: Internal Path” Appears .......................................104

When “Remove Misfeed Z: Duplex Unit” Appears .........................................107

Appendix

Moving and Transporting the Printer............................................................... 108

Moving the Printer ..................................................................................................108

Consumables .....................................................................................................110

Toner Cartridge ......................................................................................................110

Waste Toner Bottle ................................................................................................110

Photo Conductor Unit.............................................................................................111

Intermediate Transfer Unit (Transfer Unit) .............................................................111

Maintenance Kit .....................................................................................................112

Specifications.....................................................................................................113

Mainframe ..............................................................................................................113

Options...................................................................................................................115

Read This First

Trademarks

Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation in the United States and/or other countries.

Bluetooth

Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights to those marks.

The proper names of the Windows operating systems are as follows:

•Microsoft

• The product names of Windows Microsoft Microsoft Microsoft

• The product names of Windows Microsoft Microsoft

• The product names of Windows Server Microsoft Microsoft Microsoft

• The product names of Windows NT Microsoft Microsoft

is a registered trademark of the Bluetooth SIG, Inc. worldwide.

Windows® 95 operating system

Windows® 98 operating system

Windows® Millennium Edition (Windows Me)

Windows® 2000 Advanced Server

Windows® 2000 Server

Windows® 2000 Professional

Windows® XP Professional

Windows® XP Home Edition

Windows ServerTM 2003 Standard Edition

Windows ServerTM 2003 Enterprise Edition

Windows ServerTM 2003 Web Edition

Windows NT® Server 4.0

Windows NT® Workstation 4.0

2000 are as follows:

XP are as follows:

2003 are as follows:

4.0 are as follows:

Read This First

How to Read This Manual

The following set of symbols is used in this manual.

This symbol indicates a potentially hazardous situation that might result in death or serious injury when you misuse the machine without following the instructions under this symbol. Be sure to read the instructions, all of which are described in the Safety Information section.

This symbol indicates a potentially hazardous situation that might result in minor or moderate injury or property damage that does not involve personal injury when you misuse the machine without following the instructions under this symbol. Be sure to read the instructions, all of which are described in the Safety Information section.

* The statements above are notes for your safety.

If this instruction is not followed, paper might be misfed, originals might be damaged, or data might be lost. Be sure to read this.

This symbol indicates information or preparations required prior to operating.

This symbol indicates precautions for operation, or actions to take after abnormal operation.

This symbol indicates numerical limits, functions that cannot be used together, or conditions in which a particular function cannot be used.

This symbol indicates a reference.

[ ]

Keys that appear on the machine's display.

Keys and buttons that appear on the computer's display.

{ }

Keys built into the machine's control panel.

Keys on the computer's keyboard.

Paper and Other Media

Paper and Other Media Supported by This Printer

This section describes the paper size, feed direction, and the maximum amount of paper that can be loaded into each paper tray in this printer.

❒ The following symbols and terminology are used to represent the feed direc-

tion.

In this manual On the display Paper feed direction

K ↑ (Feed direction)

A4 (210 x 297)

8 1/2 x 11

Short-edge feed direction

❒ Be careful of the paper feed direction. The direction is determined for each pa-

per size.

❖ Input Paper Sizes (Metric version)

Feed direction

A4 K 210 × 297

B5 K 182 × 257

A5 K 148 × 210

B6 K 128 × 182

A6 K 105 × 148

Legal (LG, 8

Letter (LT, 8

/2 × 81/2 inches

Executive (Exec., 7

Folio (8

Foolscap (F4, 8

/2 × 14 inches)

/2 × 11 inches)

/4 × 13 inches)

/2 × 13 inches)

/4 × 101/2 inches)

K 216 × 356

K 216 × 279

K 140 × 216

K 184 × 276

K 210 × 330

K 216 × 330

Size (mm)

Bypass Tray

Tray 1

Paper Feed Unit (Tray 2/3)

F/GL (8 × 13 inches) K 203 × 330

Com#10 Env (4

/8 × 9 1/2 inches)

K 104.8 × 241.3

Paper and Other Media

Feed direction

C5 Env (6.38 × 9.02 inches)

C6 Env (4.49 × 6.38 inches)

DL Env (4.33 × 8.66 inches) K 110 × 220

Monarch Env (3

Custom Size - -

16K (7.68 × 10

/8 × 7 1/2 inches)

/2 inches)

K 162 × 229

K 114 × 162

K 98.4 × 190.5

K 195 × 267

Size (mm)

Bypass Tray

Tray 1

•

The size is supported and the printer selects it automatically.

•

The size is supported, but it should be selected using the control panel.

•

The size is supported, but it should be set as a custom size using the control panel. The supported size may differ depending on the printer language you use. Set as a custom size setting using the control panel. The following sizes are supported:

• Tray 1: approximately 100 - 216 mm in width, and 148 - 355.6 mm in length.

• Bypass Tray: approximately 70 - 216 mm in width, and 140 - 900 mm in length.

• Paper Feed Unit (Tray 2/3): approximately 100 - 216 mm in width, and 210 - 355.6 mm in length.

• The size is not supported.

Paper Feed Unit (Tray 2/3)

Paper and Other Media

❖ Input Paper Sizes (Inch version)

Feed direction

Size (inch)

A4 K 8.26” × 11.69”

B5 K 7.17” × 10.12”

A5 K 5.83” × 8.26”

B6 K 5.04” × 7.17”

A6 K 4.13” × 5.63”

Legal (LG) K

Letter (LT) K

/2 × 8 1/2 inches

Executive (Exec.) K

Folio K

Foolscap F4 K

/2” × 14”

/2” × 11”

51/2” × 81/2”

/4” × 101/2”

/4” × 13”

/2” × 13”

F/GL K 8” × 13”

Com#10 Env K

/8” × 9 1/2”

C5 Env K 6.38” × 9.02”

C6 Env K 4.49” × 6.38”

Bypass Tray

Tray 1

Paper Feed Unit (Tray 2/3)

DL Env K 4.33” × 8.66”

Monarch Env K

/8” × 7 1/2”

Custom Size - -

16K K

7.68” × 10

/2”

• The size is supported and the printer selects it automatically.

• The size is supported, but it should be selected using the control panel.

• The size is supported, but it should be set as a custom size using the control panel.

Paper and Other Media

The supported size may differ depending on the printer language you use. Set as a custom size setting using the control panel. The following sizes are supported:

• Tray 1: approximately 3.94 - 8.5 inches in width, and 5.5 - 14 inches in

length.

• Bypass Tray: approximately 2.79 - 8.5 inches in width, and 5.5 - 35.43

inches in length.

• Paper Feed Unit (Tray 2/3): approximately 3.94 - 8.5 inches in width,

and 8.27 - 14 inches in length.

• The size is not supported.

❖ Paper weight and number of sheets to be set

Maximum number of sheets (plain paper)

Tray 1

Bypass Tray

Paper Feed Unit (Tray 2, Tray 3)

Supported paper weight

52 - 216 g/m

52 - 216 g/m2 (14 - 58 lb.) 100 (80 g/m2, 20 lb.)

52 - 216 g/m

(14 - 58 lb.) 550 (80 g/m2, 20 lb.)

Check that the top of the stack is not higher than the limit mark inside the tray.

Paper and Other Media

Paper Recommendations

Loading Paper

❒ Do not use ink-jet printer paper because it may stick to the fusing unit and

cause a paper misfeed.

❒ When printing on OHP transparencies that have a print side, load them with

the print side over on the bypass tray. Not taking this precaution may cause them to stick to the fusing unit and cause misfeeds.

❒ Set the paper as described below

• Tray 1: Print side facing up

• Bypass Tray: Print side facing down

• Paper Feed Unit (Tray 2, Tray 3): Print side facing up

❒ Print quality cannot be guaranteed if paper other than the ones recommended

is used. For more information about recommended paper, contact your sales or service representative.

❒ Do not use paper that has already been printed onto by other printers.

Storing Paper

• Paper should always be stored properly. Improperly stored paper might result in poor print quality, paper misfeeds, or printer damage. Recommendations are as follows:

• Avoid storing paper in humid areas.

• Avoid exposing paper to direct sunlight.

• Store on a flat surface.

• Keep paper in the package in which the paper came.

Types of Paper and Other Media

Plain Paper

Paper thickness

60.2 - 104.7 g/m

• [Plain Paper 1]: 60.2 - 90.2 g/m

• [Plain Paper 2]: 90.2 - 104.7 g/m

(16 - 28 lb.)

(16 - 24 lb.)

(24 - 28 lb.)

Paper and Other Media

Printer setup Make the following two settings using the control panel:

• Press [Paper Input] menu, [Paper Type], and then [Plain Paper].

• Press [Maintenance] menu, [Plain Paper], and then [Plain Paper 1] or [Plain Paper 2].

Printer driver setup Click [Plain] or [Plain & Recycled] in the [Type:] list.

Enabled paper feeding tray Any input tray can be used.

Number of sheets that can be set

• Tray 1: 550

• Tray 2, Tray 3 (Paper Feed Unit Type 4000): 550

• Bypass Tray: 100

❒ Make sure paper is not stacked higher than the upper limit

mark (T) inside the tray. Make sure paper is not stacked higher than the paper guides inside the bypass tray.

Both-side printing Possible

Additional cautions When printing on the reverse side of plain paper that is already

printed on, select [Plain:Dup.Back] from [Paper Type] using the control panel or printer driver.

Thick Paper

Paper thickness

104.7 - 216 g/m

• [Thick Paper 1]: 104.7 - 157 g/m

• [Thick Paper 2]: 157 - 216 g/m

Printer setup Press [Paper Input] menu, [Paper Type] and then [Thick Paper 1] or

[Thick Paper 2] on the control panel.

Printer driver setup Click [Thick1] or [Thick2] in the [Type:] list.

(28 - 58 lb.)

(28 - 42 lb.)

(42 - 58 lb.)

Enabled paper feeding tray Any input tray can be used.

❒ Make sure paper is not stacked higher than the upper limit

mark (T) inside the tray. Make sure paper is not stacked higher than the paper guides inside the bypass tray.

Both-side printing • [Thick Paper 1]: Possible

• [Thick Paper 2]: Not possible

Additional cautions • Print speed is slightly slower than when using plain paper.

• When printing on the reverse side of thick paper that is already printed on, select [Thick1:Dup.Back] from [Paper Type] using the control panel or printer driver.

Thin Paper

Paper thickness

52 - 60.2 g/m

(14 - 16 lb.)

Paper and Other Media

Printer setup Press [Paper Input] menu, [Paper Type] and then [Thin Paper] on the

control panel.

Printer driver setup Click [Thin] in the [Type:] list.

Enabled paper feeding tray Any input tray can be used.

❒ Make sure paper is not stacked higher than the upper limit

mark (T) inside the tray. Make sure paper is not stacked higher than the paper guides inside the bypass tray.

Both-side printing Not possible

Adhesive labels

Printer setup Press [Paper Input] menu, [Paper Type], and then [Labels] on the

control panel.

Printer driver setup Click [Labels] in the [Type:] list.

Enabled paper feeding tray Any input tray can be used.

❒ Make sure paper is not stacked higher than the upper limit

mark (T) inside the tray. Make sure paper is not stacked higher than the paper guides inside the bypass tray.

Both-sided printing Not possible

Additional cautions Print speed is slightly slower compared to plain paper.

OHP transparencies

Printer setup Press [Paper Input] menu, [Paper Type], and then [Transparency] on

the control panel.

Printer driver setup Click [Transparency] in the [Type:] list.

Enabled paper feeding tray Any input tray can be used.

Number of sheets that can be set

Both-sided printing Not possible

• Tray 1: 100

• Tray 2, Tray 3 (Paper Feed Unit Type 4000): 100

• Bypass Tray: 100

❒ Make sure paper is not stacked higher than the upper limit

mark (T) inside the tray. Make sure paper is not stacked higher than the paper guides inside the bypass tray.

Paper and Other Media

Additional cautions • Print speed for OHP transparencies is slower than for plain pa-

per.

• Due to switching modes, the machine will be on standby for thirty or forty seconds after the job was received.

• We recommend that you use a 4000 ANSI lumen or brighter overhead projector to project OHP transparencies.

Envelopes

Printer setup Make the following settings using the control panel:

• Press [Paper Input] menu, [Paper Type], and then [Plain Paper].

• Press [Maintenance] menu, [Plain Paper], and then [Plain Paper 2].

Printer driver setup Click [Plain Paper] in the [Type:] list.

Enabled paper feeding tray Any input tray can be used.

❒ Make sure paper is not stacked higher than the upper limit

mark (T) inside the tray. Make sure paper is not stacked higher than the paper guides inside the bypass tray.

Both-sided printing Not possible

Additional cautions • If printed envelopes come out badly creased, load the enve-

lopes in the opposite direction. Also, configure the printer driver to rotate the print object 180 degrees.

• Load envelopes print side down on the bypass tray.

• Load envelopes print side up in the input tray or optional paper feed unit.

• Check there is no air in the envelopes before loading.

• For better print quality, we recommend the right, left, top, and bottom print margins to be at least 20 mm (0.8”) each.

• Load only one size and type of envelope at a time.

• Before loading envelopes, flatten their leading edges (the edge going into the printer) by running a pencil or ruler across them.

• Some kinds of envelope might cause misfeeds, wrinkles or print poorly.

• Print quality on envelopes may be uneven if parts of an envelope have differing thicknesses. Print one or two envelopes to check print quality.

Paper not supported by this printer

Avoid using the following paper as they are not supported by this printer.

• Paper meant for an ink-jet printer

• Bent, folded, or creased paper

• Curled or twisted paper

Paper and Other Media

• Torn paper

• Wrinkled paper

• Damp paper

• Paper that is dry enough to emit static electricity

• Paper that has already been printed onto, except a preprinted letterhead. Malfunctions are especially likely when using paper printed on by other than a laser printer (e.g. monochrome and color copiers, ink-jet printers, etc.)

• Special paper, such as thermal paper, aluminum foil, carbon paper and conductive paper

• Paper whose weight is heavier or lighter than the limitation

• Paper with windows, holes, perforations, cutouts, or embossing

• Adhesive label paper on which glue or base paper is exposed

• Paper with clips or staples

Print Area

The following shows the print area for this printer. Be sure to set the print margins correctly by the application.

❖ Paper

A Print area

B Feed direction

C Approx. 4.2 mm (0.17 inches)

D Approx. 4.2 mm (0.17 inches)

Paper and Other Media

❒ The print area may vary depending on the paper size, printer language and

printer driver settings.

❖ Envelope

A Print area

B Feed direction

C Approx. 4.2 mm (0.17 inches)

D Approx. 4.2 mm (0.17 inches)

❒ The print area may vary depending on the paper size, printer language and

printer driver settings.

Paper and Other Media

Loading Paper

This describes how to load paper into the paper tray and bypass tray.

• Do not pull out the paper tray forcefully. If you do, the tray might fall and

cause an injury.

Loading Paper in Tray 1 and the optional paper feed unit

The following example explains loading procedure for the standard paper tray (Tray 1). The same procedure can be used for the optional paper feed unit.

❒ Make sure paper is not stacked above the limit mark inside the tray. Misfeeds

might occur.

❒ Do not put different types of paper in a single paper tray.

A Slowly slide out the paper tray (Tray 1), until it stops. Then, lift the front

of the tray slightly, and then pull the tray completely out.

Place the tray on a flat surface.

B Pinch the green clips on the side guide and the end guide and adjust the

guides to the paper size being loaded.

Paper and Other Media

C Slide the green switch on the front of the tray to the type of paper to be

loaded. When loading paper of 75 g/m to the right.

, 20 lb., or thicker, slide the switch

D Load the new paper stack print side up, making sure the paper is flush

against the paper guides. Adjust the paper guides to close any gaps.

E Lift the front of the paper tray (Tray 1), and slowly slide the paper tray

back in, until it stops. Make sure the tray is fully inserted to prevent a paper misfeed.

For details about paper types supported by the printer, see p.9 “Paper Rec-

ommendations”

Paper and Other Media

If you load a paper size that is not selected automatically

To load paper whose size cannot be selected automatically, set the paper size on the control panel. Follow the procedure described below to set the paper size.

A Press the {Menu} key.

“Menu” appears on the display.

B Press the {U} or {T} key to display “Paper Input”, and then press the {#

Enter} key.

Menu: Paper Input

The paper selection menu appears.

C Press the {U} or {T} key to display “Tray Paper Size”, and then press

the {# Enter} key.

The paper tray selection menu appears.

D Press the {U} or {T} key to display the target paper tray, and then press

the {# Enter} key.

Tray Paper Size: Tray 2

The paper size selection menu appears.

E Press the {U} or {T} key to display the loaded paper size, and then

press the {# Enter} key.

Tray 2: 8 1/2 x 13

After about two seconds, the display returns to the menu.

F Press the {Online} key.

Paper and Other Media

“Ready” appears on the display.

This completes the setting change.

❒ After printing on a paper size that was not selected automatically, to print

on an automatically selectable paper size again, load the new paper, proceed to the next step , and return the setting to “Auto”.

G Press the {Menu} key.

“Menu” appears on the display.

H Press the {U} or {T} key to display “Paper Input”, and then press the {#

Enter} key.

The paper selection menu appears.

I Press the {U} or {T} key to display “Tray Paper Size”, and then press

the {# Enter} key.

The paper tray selection menu appears.

J Press the {U} or {T} key to display the target paper tray, and then press

the {# Enter} key.

Tray Paper Size: Tray 2

K Press the {U} or {T} key to display “*Auto”, and then press the {# Enter}

key.

Tray 2: *Auto

After about two seconds, the display returns to the menu.

L Press the {Online} key.

“Ready” appears on the display.

Paper and Other Media

❒ Paper sizes not selected automatically for Tray 1 are B5K, B6K, 51/2 ×

/2K, 8 × 13K, 81/2 × 13K, 81/4 × 13K, 16K (195 × 267)K, 41/8 × 91/2K,

/8 × 71/2K, C6 Env (114 × 162)K, C5 Env (162 × 229)K, DL Env (110

× 220)K, and Custom Size.

❒ Paper sizes not selected automatically for optional paper feed unit are

B5K, B6K, 5

267)K, 4

/2 × 81/2K, 8 × 13K, 81/2 × 13K, 81/4 × 13K, 16K (195 ×

/8 × 91/2K, 37/8 × 71/2K, C6 Env (114 × 162)K, C5 Env (162 ×

229)K, DL Env (110 × 220)K, and Custom Size.

Specifying custom size paper for Tray 1 and the optional paper feed unit

❒ When printing on custom size paper, specify the paper size using the control

panel or printer driver.

❒ The custom size paper selected using the printer driver overrides that select-

ed using the control panel. Do not make settings using the control panel if you have already made settings using the printer driver. However, when printing with a printer driver other than the RPCS printer driver, you must configure the settings using control panel.

❒ The following is the range of paper sizes that can be loaded in each type of

the paper trays:

• Tray 1: 100 - 216 mm in width and 148 - 355.6 mm in length.

• Optional paper feed unit (Tray 2, Tray 3): 100 - 216 mm in width and 210 -

355.6 mm

❒ The printer cannot print from applications that do not support custom size pa-

per.

A Press the {Menu} key.

“Menu” appears on the display.

Paper and Other Media

B Press the {U} or {T} key to display “Paper Input”, and then press the {#

Enter} key.

Menu: Paper Input

The paper selection menu appears.

C Press the {U} or {T} key to display “Tray Paper Size”, and then press

the {# Enter} key.

The paper tray selection menu appears.

D Press the {U} or {T} key to display the target paper tray, and then press

the {# Enter} key.

Tray Paper Size: Tray 2

The paper size selection menu appears.

E Press the {U} or {T} key to display “Custom Size”, and then press the

{# Enter} key.

F Press the {U} or {T} key to set horizontal value, and then press the {#

Enter} key.

Custom Size: Horiz. 210.0 mm

Press the {T} or {U} key scrolls the value in increments of 0.1 mm. Pressing the {T} or {U} key scrolls the value in increments of 1 mm.

The screen for entering the length appears.

G Press the {U} or {T} key to set the vertical value, and then press the {#

Enter} key.

Custom Size: Vert. 297.0 mm

After about two seconds, the display returns to the menu.

H Press the {Online} key.

“Ready” appears on the display.

This completes the setting change.

Paper and Other Media

❒ When you return the paper size settings to “Auto” after printing with the

custom paper size, reload the paper before you proceed to the following procedure.

I Press the {Menu} key.

“Menu” appears on the display.

J Press the {U} or {T} key to display “Paper Input”, and then press the {#

Enter} key.

The paper selection menu appears.

K Press the {U} or {T} key to display “Tray Paper Size”, and then press

the {# Enter} key.

The paper tray selection menu appears.

L Press the {U} or {T} key to display the target paper tray, and then press

the {# Enter} key.

Tray Paper Size: Tray 2

M Press the {U} or {T} key to display “*Auto”, and then press the {# Enter}

key.

Tray 2: *Auto

After about two seconds, the display returns to the menu.

N Press the {Online} key.

“Ready” appears on the display.

❒ Press the {T} or {U} key scrolls the value in increments of 0.1 mm. Press-

ing the {T} or {U} key scrolls the value in increments of 1 mm.

Paper and Other Media

❒ For details about the printer driver, see Help.

Specifying a paper type for Tray 1 and the optional paper feed unit

Improve printer performance by selecting the optimum paper type for the tray. You can select from the following paper types:

• Plain Paper, Recycled Paper, Special Paper, Color Paper, Letterhead, Preprinted, Labels (adhesive label paper), Bond Paper, Cardstock, Transparency (OHP transparency), Thick Paper 1, Thick Paper 2 (157 - 209.4 g/m Paper, Plain:Dup.Back (reverse side of plain paper), Thick1:Dup.Back (reverse side of thick paper)

), Thin

A Press the {Menu} key.

“Menu” appears on the display.

B Press the {U} or {T} key to display “Paper Input”, and then press the {#

Enter} key.

Menu: Paper Input

The paper type selection menu appears.

C Press the {U} or {T} key to display “Paper Type”, and then press the {#

Enter} key.

The paper tray selection menu appears.

D Press the {U} or {T} key to display the target paper tray, and then press

the {# Enter} key.

When the optional paper feed units are installed in the printer, “Tray 2” and “Tray 3” appears (depending on how many units are installed).

Paper Type: Tray 2

The paper type selection menu appears.

Paper and Other Media

E Press the {U} or {T} key to display the target paper tray, and then press

the {# Enter} key.

Tray 2: *Thick Paper 1

After about two seconds, the display returns to the menu.

F Press the {Online} key.

“Ready” appears on the display.

The following message appears on the display:

❒ When selecting Plain Paper, select “Plain Paper 1” or “Plain Paper 2” for

“Plain Paper” in the “Maintenance” menu.

❒ The following paper types cannot be printed on both sides:

• Special Paper, Labels (adhesive label paper), Cardstock, Transparency

(OHP transparency), Thick Paper 2 (157 - 209.4 g/m Plain:Dup.Back (reverse side of plain paper), Thick1:Dup.Back (reverse side of thick paper)

), Thin Paper,

Loading Paper in the Bypass Tray

Specifying standard size paper for the Bypass Tray

This describes how to load standard size paper into the bypass tray.

❒ Shuffle the paper before loading the stack onto the tray, so multiple sheets are

not fed in together.

❒ Set the size and direction of the loaded paper on the control panel or with the

printer driver. Make sure the settings do not conflict. Otherwise, the paper may jam or the print quality may be affected.

❒ Load paper with the print side down and in the short-edge feed direction.

Paper and Other Media

A Press the mark in the centre of the bypass tray.

Open the bypass tray.

B If you load A5 or larger size paper, pull out the bypass tray extension,

and then flip it open.

Paper and Other Media

C Slide the side guides outward, and then load paper print side down, until

it stops.

D Adjust the side guides to fit the paper width.

E Set the paper size using the control panel. Press the {Menu} key.

“Menu” appears on the display.

F Press the {U} or {T} key to display “Paper Input”, and then press the {#

Enter} key.

Menu: Paper Input

Paper and Other Media

The paper selection menu appears.

G Check “Bypass Size” appears, and then press the {# Enter} key

The paper size selection menu appears.

H Press the {U} or {T} key to display the size and orientation of the paper

in the bypass tray.

Bypass Size: *A5 (148 x 210)

After about two seconds, the display returns to the menu.

I Press the {Online} key.

“Ready” appears on the display.

❒ To load thick paper, OHP transparencies, or envelopes, make settings for

thick paper or OHP transparencies using the control panel and printer driver.

❒ The number of pages that can be loaded in the bypass tray differs depend-

ing on paper type. Make sure paper is not stacked above the paper guides inside the bypass tray.

For details about control panel settings for custom size paper or special paper, see p.26 “

To select custom size paper (148 - 900 mm in length, 70 - 216 mm in width), see p.26 “

For control panel settings when using thick paper, OHP transparencies, or post cards, see p.28 “

Specifying custom size paper for the Bypass Tray

❒ When loading custom size or special paper, specify the paper size using the

control panel and printer driver.

❒ Paper sizes between 140 - 190 mm in length and 70 - 216 mm in width can

be loaded in the bypass tray. However, the printer can be set to print on paper up to 680 mm in length when using RPCS for the printer driver, 677 mm when using PS3, and 432 mm when using PCL.

❒ The custom paper size selected using the printer driver overrides that select-

ed using the control panel. Do not configure settings using the control panel if you have already made settings using the printer driver. However, when printing with a printer driver other than the RPCS printer driver, you must configure the settings using the control panel.

Specifying custom size paper for the Bypass Tray”.

Specifying a paper type for the Bypass Tray”.

Paper and Other Media

❒ You cannot print on custom size paper with an application that does not sup-

port the custom size setting.

A Press the {Menu} key.

“Menu” appears on the display.

B Press the {U} or {T} key to display “Paper Input”, and then press the {#

Enter} key.

Menu: Paper Input

The paper selection menu appears.

C Check “Bypass Size” appears, and then press the {# Enter} key.

The paper size selection menu appears.

D Press the {U} or {T} key to display “Custom Size”, and then press the

{# Enter} key.

E Press the {U} or {T} key to set the horizontal value, and then press the

{# Enter} key.

Custom Size: Horiz. 210.0 mm

By pressing the key, the value increases or decreases by 0.1 mm. By pressing and holding the key, the value varies by 1 mm.

F Press the {U} or {T} key to set the vertical value, and then press the {#

Enter} key.

Custom Size: Vert. 297.0 mm

After about two seconds, the display returns to the menu.

Paper and Other Media

G Press the {Online} key.

“Ready” appears on the display.

For details about the printer driver, see the printer driver Help.

Specifying a paper type for the Bypass Tray

By selecting the paper type you want to load, the printer performs better. You can select from the following paper types:

• Plain Paper, Recycled Paper, Special Paper, Color Paper, Letterhead, Preprinted, Labels (adhesive label paper) , Bond Paper, Cardstock, Transparency (OHP transparency), Thick Paper 1, Thick Paper 2, Thin Paper, Plain:Dup.Back (reverse side of plain paper), Thick1:Dup.Back (reverse side of thick paper)

❒ Be sure to select the paper type when you load labels, thick paper, or OHP

transparencies in the bypass tray.

❒ The paper type selected using the printer driver overrides that selected using

the control panel.

A Press the {Menu} key.

“Menu” appears on the display.

B Press the {U} or {T} key to display “Paper Input”, and then press the {#

Enter} key.

Menu: Paper Input

The paper selection menu appears.

C Press the {U} or {T} key to display “Paper Type”, and then press the {#

Enter} key.

The paper tray selection menu appears.

Paper and Other Media

D Press the {U} or {T} key to display “Bypass Tray”, and then press the

{# Enter} key.

The paper type selection menu appears.

E Press the {U} or {T} key to display the loaded paper type, and then

press the {# Enter} key.

Bypass Tray: Recycled Paper

After about two seconds, the display returns to the menu.

F Press the {Online} key.

“Ready” appears on the display.

The following message appears on the display:

❒ When selecting Plain Paper, select “Plain Paper 1” or “Plain Paper 2” for

“Plain Paper” in the “Maintenance” menu.

❒ The following paper types cannot be printed on both sides:

• Special Paper, Labels (adhesive label paper), Cardstock, Transparency (OHP transparency), Thick Paper 2 (157 - 209.4 g/m Plain:Dup.Back (reverse side of plain paper), Thick1:Dup.Back (reverse side of thick paper)

), Thin Paper,

Switching between Paper Trays

When paper of the same size is loaded in both the standard tray and the paper feed unit (option), and when “Auto Tray Select” is set with the printer driver, paper will be fed from the standard tray when you start printing. To print on paper loaded in the paper feed unit, switch the tray to be used to the paper feed unit using “Tray Priority” in the “Paper Input” Menu.

A Press the {Menu} key.

Paper and Other Media

“Menu” appears on the display.

B Press the {U} or {T} key to display “Paper Input”, and then press the {#

Enter} key.

Menu: Paper Input

The paper selection menu appears.

C Press the {U} or {T} key to display “Tray Priority”, and then press the

{# Enter} key.

The paper tray selection menu appears.

D Press the {U} or {T} key to select the tray type you want to use, and

then press the {# Enter} key.

The following message appears on the display:

Tray Priority: *Tray 2

E Press the {Online} key.

“Ready” appears on the display.

Replacing Consumables and Maintenance Kit

Replacing the Toner Cartridge

• Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame.

• Disposal should take place at an authorized dealer or an appropriate collection site.

• If you dispose of the used toner cartridges yourself, dispose of them according to local regulations.

• Do not store toner, used toner, or toner containers in a place with an open flame. The toner might ignite and cause burns or a fire.

• Keep toner (used or unused) and the toner cartridge out of reach of children.

• If toner or used toner is inhaled, gargle with plenty of water and move into a fresh air environment. Consult a doctor if necessary.

• If your skin comes into contact with toner or used toner, wash the affected area thoroughly with soap and water.

• If toner or used toner gets into your eyes, flush immediately with large amounts of water. Consult a doctor if necessary.

• If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor if necessary.

• Avoid getting toner on your clothes or skin when removing a paper jam or replacing toner. If your skin comes into contact with toner, wash the affected area thoroughly with soap and water.

• If toner gets on your clothing, wash with cold water. Hot water will set the toner into the fabric and may make removing the stain impossible.

❒ When handling toner cartridges, never stand them up on either end or position

them upside down.

❒ Store toner cartridges in a cool dark place.

❒ Actual printable numbers vary depending on image volume and density,

number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity. Toner quality degrades over time. You may have to replace the toner cartridge prematurely. We recommend you prepare a new toner cartridge beforehand.

The color of the lit LED indicates the toner status for each color. A red light indicates the toner cartridge must be replaced.

Replacing Consumables and Maintenance Kit

Replace the toner cartridge if the following message appears on the display:

Add Toner XXX/XXX

❒ A combination of one to four colors, yellow, magenta, cyan, black, appears in

“XXX”.

❒ If cyan, magenta, or yellow toner runs out, you can print in black and white

using black toner. Change the color mode setting to “Black and White” using the printer driver.

❒ If black toner runs out, you cannot print in black and white or color until the

black toner cartridge is replaced.

A Open the top cover by grasping the left and right side handles.

From the back, the toner cartridges are installed in the order of yellow (Y), cyan (C), magenta (M), and black (K).

B Remove the toner cartridge, you want to replace.

Replacing Consumables and Maintenance Kit

Turn the locking lever of the toner cartridge towards the triangle mark ( ), and then lift out the toner cartridge ( ).

❒ Do not shake the removed toner cartridge. Remaining toner may leak.

❒ Pull the toner cartridge out slowly and carefully to prevent leakage.

❒ Place the old toner cartridge on paper or some other material to avoid dirt-

ying your workspace.

C Take the new toner cartridge out of the box. D Shake the toner cartridge up and down seven or eight times.

❒ Even distribution of toner within the bottle improves print quality.

Replacing Consumables and Maintenance Kit

E Remove the masking tape from the toner cartridge.

F Install the toner cartridge. Holding the toner cartridge horizontally ( )

with the locking lever on the upper side, install the toner cartridge bottom first, and then move the locking lever to the triangle mark ( ).

G Turn the locking lever to the circle mark. Pull the locking lever toward

you, until it locks into place.

❒ Do not repeatedly install and remove toner cartridges. Doing so results in

toner leak.

H Close the top cover.

Replacing Consumables and Maintenance Kit

Wait while the toner loads.

The following message appears on the display:

Loading Toner...

❒ To avoid malfunction, do not turn off the power while “Loading Toner...” ap-

pears on the display.

❒ Please cooperate with the Toner cartridge Recycling Program, whereby

are collected used toner cartridges. For details, consult with the store where the printer was purchased or with a sales or service representative.

Replacing Consumables and Maintenance Kit

Replacing the Photo Conductor Unit

Replace the black photo conductor unit if the following message appears on the display:

Replace Black PCU

Replace the three color photo conductor units if the following message appears on the display:

Replace Color PCU

The color photo conductor units (yellow, cyan, and magenta) are supplied as a single item.

❒ Exposure to light reduces photo conductor unit performance. Replace the unit

as quickly as possible.

❒ Do not pull out the photo conductor unit with force or haste - it may fall and

you may damage the machine.

❒ Take care that nothing comes into contact with the surface of the photo con-

ductor.

❒ Place no objects on the left or inner cover.

❒ The following procedure describes replacing the first photo conductor unit

from the right. The procedure is the same for all four photo conductor units.

A Turn off the power, and then unplug the power cable. B Carefully open left cover.

Replacing Consumables and Maintenance Kit

C Turn the two green levers counterclockwise ( ), and then slowly open

the inner cover ( ).

The photo conductor units are installed as shown. From the right, the units are attached in the order of black (K), magenta (M), cyan (C), and yellow (Y).

D Remove the photo conductor unit you want to replace. Turn the green

lever counterclockwise to unlock the unit. (The black photo conductor unit is used in this example.)

Replacing Consumables and Maintenance Kit

E Pull out the ring pull handle of the photo conductor unit.

F Hook your finger through the ring pull handle, and then slowly pull out

the photo conductor unit. When you have pulled the unit half way out, support the photo conductor unit using your other hand, and then pull the unit completely out.

❒ Do not hold any protruding areas of the photo conductor unit. Doing so may

break the photo conductor unit.

❒ Do not touch any protruding areas of the photo conductor unit. These may

stain your hands or clothes.

G Remove the new photo conductor unit from its box.

Replacing Consumables and Maintenance Kit

For black, install one; for color, install all three.

H Remove the protecting cover. Do not remove the tape yet.

I Check the installation position of the photo conductor unit. Install the

unit where the colored labels correspond.

Replacing Consumables and Maintenance Kit

J Install the photo conductor unit with the tape still attached. Align the tip

of the photo conductor unit with the opening, and then slowly insert the unit, until it stops.

❒ Take care that nothing comes into contact with the surface of the photo

conductor unit.

K Use a finger to push the label with three green lines, and then push in

the photo conductor unit, until it clicks into position. If the installation fails, the small, pentagonal window turns red.

L Hold the photo conductor unit firmly in place, and then pull out the tape.

Replacing Consumables and Maintenance Kit

❒ Remember to pull out the tape. Malfunctions occur if you attempt to print

while the tape is still attached.

❒ The removed tape is dirty. Be careful not to let it touch your hands or

clothes.

M Turn the green lever clockwise to lock the unit.

N Close the inner cover. Lock the inner cover by pressing in ( ) and then

turning the two green levers clockwise ( ).

O Carefully close the left cover. P Plug in the power cable, and then turn on the power.

The printer starts calibration. Wait until it stops. The following message appears on the display:

Calibrating...

Wait until “Ready” appears on the display panel.

❒ Do not turn off the power during calibration. Doing so results in malfunction.

Replacing Consumables and Maintenance Kit

Replacing the Intermediate Transfer Unit

• The inside of this printer becomes very hot. Do not touch parts labelled “v”

(indicating a hot surface). Touching these parts will result in burns.

Replace the transfer unit if the following message appears on the display:

Replace Transfer Unit

A Turn off the power, and then unplug the power cable. B Carefully open the left cover of the printer.

C Turn the two green levers of the inner cover anticlockwise ( ), and then

slowly open the inner cover ( ).

Replacing Consumables and Maintenance Kit

D Carefully open the printer's front cover (A) by pulling the left and right

side levers.

E Turn the green lever of the transfer unit counterclockwise to unlock the

unit.

F Pull out the handle of the transfer unit. Grasp the handle and the green

lever firmly, and then slowly pull out the transfer unit, until the green line marked on the upper surface of the unit appears.

❒ Do not touch any protruding areas on the transfer unit. These may stain

your hands or clothes.

Replacing Consumables and Maintenance Kit

G When the green line appears, pull up the handles on the upper surface

and support the transfer unit with your other hand.

H Grasp the raised up handles with both hands, and then pull the transfer

unit completely out.

❒ Use both hands and both handles when you pull out the unit.

❒ Do not touch the belt area (underside) of the unit.

I Take the new transfer unit out of its box.

Replacing Consumables and Maintenance Kit

J Hold both upper handles, and then slide the transfer unit along the guide

rails into the printer.

❒ The upper handles must be raised to insert the unit.

K When the upper handles touch the printer body, lower the handles, and

then push in the transfer unit, until it stops.

L Turn the green lever clockwise to lock the unit.

M Carefully close the front cover (A).

Replacing Consumables and Maintenance Kit

N Close the inner cover. Lock the inner cover by pressing in ( ) and then

turning the two green levers clockwise ( ).

O Carefully close the left cover. P Plug in the power cable, and then turn on the power.

The printer starts calibration. Wait until it stops. The following message appears on the display:

Calibrating...

Wait until “Ready” appears on the display panel.

❒ Do not turn off the power during calibration. Doing so results in malfunction.

Replacing Consumables and Maintenance Kit

Replacing the Waste Toner Bottle

• Do not incinerate spilt or used toner. Toner dust is flammable and ignites when exposed to naked flame.

• Dispose at an authorized dealer or approved collection site. If you dispose of the used toner containers yourself, do so according to local regulations.

• Keep toner (used or unused) and the toner bottle out of reach of children.

• Place no objects on the left cover when it is open.

Replace the waste toner bottle if the following message appears on the display:

Replace Waste Toner bottle

❒ Waste toner bottles cannot be reused.

❒ We recommend you purchase extra waste toner bottles and keep them on

hand for when replacement becomes necessary.

❒ Before removing the waste toner bottle from the printer, spread paper or some

other material around the area to keep toner from dirtying your workspace.

A Prepare a new waste toner bottle. A new waste toner bottle is supplied

with 6 seals (including one spare) and a plastic bag.

B Carefully open the left cover.

Replacing Consumables and Maintenance Kit

C Use the supplied seals to avoid toner spills before removing the filled

waste toner bottle. Attach the seals to the five sponge pads, allowing them to act as covers.

D Slide the green lever to the unlock position.

E Lift the waste toner bottle with the seals still attached, and then remove

the waste toner bottle from the left cover.

F Put the used waste toner bottle into the supplied plastic bag, taking to

prevent toner from leaking out of the bottle, and then seal the bag.

Replacing Consumables and Maintenance Kit

G Insert the projection part into the pivot inside the left cover, and then

place the waste toner bottle in the horizontal position.

H The green lever will slide automatically when the waste toner bottle is

set.

I Check the waste toner bottle is correctly locked. J Carefully close the left cover.

Replacing Consumables and Maintenance Kit

Replacing the Maintenance Kit

• Do not risk electric shock by handling the power cord or plug with wet hands.

• The inside of this printer becomes very hot. Do not touch parts labelled “v” (indicating a hot surface). Touching these parts will result in burns.

• Grip the plug, not the cord, when pulling the plug from the socket. Pulling the cord causes wear and tear that can result in fire or electric shock.

• Wait at least one hour after power off before replacing parts. Not allowing the printer to cool may result in burns.

The maintenance kit contains parts for maintaining the printer.

Replace the maintenance kit if the following message appears on the display:

Replace Maint. Kit soon

Before Replacing

Replace all the parts included in Maintenance Kit at the same time. Replace them according to the following procedure.

A Turn off the power, and then unplug the power cable.

❒ Wait at least an hour after power off to allow internal parts to cool down be-

fore replacing the Maintenance Kit.

B Check the box contains the following items:

• Friction Pad × 3

See p.51 “

• Paper Feed Roller × 3

See p.53 “

• Transfer Roller See p.55 “

• Fusing Unit See p.57 “

• Dustproof Filter × 2 See p.59 “

Replacing the Friction Pad”.

Replacing the Paper Feed Roller”.

Replacing the Transfer Roller”.

Replacing the Fusing Unit”.

Replacing the Dustproof Filter”.

Replacing Consumables and Maintenance Kit

Replacing the Friction Pad

Replace all the friction pads in the tray. The following procedure shows how to replace the tray's friction pad (Tray 1).

A Carefully slide the paper tray (Tray 1) out, until it stops. Then, lift the

front slightly, and then pull the tray completely out.

B Remove paper from the paper tray. Place the tray upside down on a flat

surface.

C Use a pointed implement such as a ball-point pen, to carefully press

down the two catches securing the friction pad.

❒ The friction pad may fall away when released. Place your hand over the

friction pad while pressing the catches.

Replacing Consumables and Maintenance Kit

❒ The friction pad spring may come loose. Be careful not to lose the friction

pad.

D Turn the paper tray right way up, and remove the friction pad from the

tray.

❒ The friction pad spring may come loose. Be careful not to lose the friction

pad spring.

E Insert the new friction pad in the paper tray.

Place the spring over the central prong of the new friction pad and align the friction pad with the grooves of the paper tray. Then push down friction pad (as shown in the illustration), until it clicks.

Replacing Consumables and Maintenance Kit

After pushing down the friction pad, check it is properly installed by pressing it lightly. If it is properly installed, it will spring back up.

F Follow the same procedure to replace optional Paper Feed Unit friction

pads.

Replacing the Paper Feed Roller

Replace all feed rollers including the printer and the optional Paper Feed Unit(s). The following procedure shows how to replace the printer's paper feed rollers.

• The printer weights approximately 50 kg (110.3 lb.). When moving the print-

er, use the inset grips on both sides, and lift slowly. The printer will break or cause injury if dropped.

• Lifting the paper feed unit carelessly or dropping it may cause injury.

A Move the printer to the edge of a sturdy and stable table or desk.

❒ Make sure the printer is lifted by at least two people.

❒ Always move the printer horizontally. Turning the printer sideways or tilting

it backward or forward while moving will result in toner leakage.

❒ Do not put the printer on an unstable or sloped surface.

❒ If the printer is equipped with the optional Paper Feed Unit, do not move

the printer and the unit together, they are not securely attached.

B Slide the green lock lever to the right ( ), remove the paper feed roller

().

Replacing Consumables and Maintenance Kit

The illustration shows the paper feed roller installed in the printer.

C While sliding the green lock lever to the right ( ), set the new roller ( ).

Then, return the green lock lever to its original position ( ).

❒ Check the green lock lever secures the roller correctly by making sure the

new roller rotates smoothly.

D If the printer has the optional paper feed unit(s) installed, follow the

same procedure or remove only the additional tray to replace the paper feed roller.

If you have two paper feed units installed, also replace both paper feed rollers.

Replacing Consumables and Maintenance Kit

E Place paper in the paper trays and additional removed paper trays. Lift

the front of the tray, and slide it carefully into the printer, until it stops.

Replacing the Transfer Roller

A Carefully open the printer's front cover (A) of by pulling left and right

side levers.

B Pinch the green clips on both ends of the transfer roller.

❒ Do not touch the roller area of the transfer roller. It may stain your hands or

clothes.

Replacing Consumables and Maintenance Kit

C Pull out the transfer roller.

D Insert the new transfer roller by placing it's underside edge into the

grooves shown in the illustration.

E Secure the transfer roller using the green fastening clips mentioned in

step

❒ The transfer roller appears insecurely set, but this is intentional.

F Close the front cover (A).

Replacing Consumables and Maintenance Kit

Replacing the Fusing Unit

• The fusing unit becomes very hot. When installing a new fusing unit, turn off the printer and wait at least an hour. before replacing the old fusing unit. Not allowing the unit to cool may result in burns.

A Slowly open the printer's front cover (A) by pulling the left and right side

levers.

B Unlock the fusing unit by lowering the fixing levers on both sides.

C Pull out the fusing unit.

Replacing Consumables and Maintenance Kit

D Prepare a new fusing unit.

E Align the new fusing unit with the left and right rails.

F Push the fusing unit carefully in, until it stops. Then, pull up the fixing

lever.

G Close the front cover (A).

Replacing Consumables and Maintenance Kit

Replacing the Dustproof Filter

The dustproof filter is attached to the left side of the printer, as shown.

A Turn off the power, and then unplug the power cable. B Use the grips on both sides to turn and then remove the dustproof filter

cover.

❒ Place the removed dustproof filter cover down on a stable and level sur-

face.

C Carefully remove the dustproof filters attached to the filter's cover.

Replacing Consumables and Maintenance Kit

❒ Handle removed dustproof filters with care. If you shake them, dust might

scatter.

D Attach the new dustproof filters to the covers at a time. The dustproof

filters are all the same size.

E Reattach the dustproof filter covers to the machine one at a time.

F Plug in the power cable, and then turn on the power.

Cleaning the Printer

Cautions to Take When Cleaning

• Do not remove any covers or screws other than those specified in this manual. Some parts of the machine are at a high voltage and could give you an electric shock. Also, if the machine has laser systems, direct (or indirect) reflected eye contact with the laser beam may cause serious eye damage. When the machine needs to be checked, adjusted, or repaired, contact your service representative.

• Do not take apart or attempt any modifications to this machine. There is a risk of fire, electric shock, explosion or loss of sight. If the machine has laser systems, there is a risk of serious eye damage.

• When removing misfed paper, do not touch the fusing unit because it could be very hot.

Clean the printer periodically to maintain fine printing.

Dry wipe the exterior with a soft cloth. If dry wiping is not enough, wipe with a soft, wet cloth that is wrung out well. If you still cannot remove the stain or grime, use a neutral detergent, and then wipe over with a well-wrung wet cloth, dry wipe, and let it dry.

❒ To avoid deformation, discoloration, or cracking, do not use volatile chemi-

cals, such as benzine and thinner, or spray insecticide on the printer.

❒ If there is dust or grime inside the printer, wipe with a clean, dry cloth.

❒ You must disconnect the plug from the wall outlet at least once a year. Clean

away any dust and grime from the plug and outlet before reconnecting. Accumulated dust and grime pose a fire hazard.

Cleaning the Printer

Cleaning the Friction Pad

If the friction pad is dirty, a multi-feed or a misfeed might occur. In this case, clean the pad as follows:

A Slowly slide the paper tray (Tray 1) out, until it stops. After that, lift the

front of the tray slightly, and then pull the tray completely out.

B Place the tray on a flat surface. When there is paper in the tray, remove

paper.

C Wipe the friction pad with a soft damp cloth. After that, wipe it with a dry

cloth to remove the water.

❒ Do not use chemical cleaner or organic solvent such as thinner or ben-

zene.

Cleaning the Printer

D Lift the front of the tray, and slide it carefully into the printer until it

stops.

❒ Do not slide the paper tray in with force. If you do, the front and side guides

might move.

❒ If misfeeds or multi-feeds of paper occur after cleaning the friction pad,

contact your sales or service representative.

Cleaning the Printer

Cleaning the Paper Feed Roller

If the paper feed roller is dirty, a misfeed might occur. In this case, clean the roller as follows:

• When lifting the printer, use the grips on both sides of the printer, otherwise

the printer might fall and cause personal injury.

• When you move the printer, unplug the power cord from the wall outlet to avoid a fire or an electric shock.

• When you pull out the plug from the socket, grip the plug to avoid damaging the cord and causing a fire or an electric shock.

A Turn off the power switch. B Pull out the plug from the socket. Remove all the cables from the printer. C Slowly slide the paper tray (Tray 1) out, until it stops. After that, lift the

front of the tray slightly, and then pull the tray completely out.

D Move the printer to the edge of a stable table or desk.

❒ Do not put the printer on an unstable or tilted surface.

Cleaning the Printer

❒ If the printer is equipped with the optional Paper Feed Unit, do not move

the printer and unit together as they are not securely attached.

❒ When lifting the printer, confirm that the optional Paper Feed Unit is not at-

tached to the printer.

E Slide the green lock lever to the right ( ), so that the paper feed roller

can be released ( ).

F Wipe the rubber part of the roller with a soft damp cloth. After that, wipe

it with a dry cloth to remove the water.

❒ Do not use chemical cleaner or organic solvent such as thinner or ben-

zene.

G While sliding the green lock lever to the right ( ), set the paper feed roll-

er to its original position ( ). After that, return the green lock lever to its original position ( ).

❒ Confirm that the green lock lever secures the roller correctly by confirming

that the roller rotates smoothly.

Cleaning the Printer

H Move the printer back to its original position. Lift the front of the tray,

and slide it carefully into the printer until it stops.

❒ Do not slide the paper tray in with force. If you do, the front and side guides

might move.

I Insert the plug of the power cord into the wall socket securely. Connect

all the interface cables that were removed.

J Turn on the power switch.

❒ Follow the same procedure to clean the paper feed roller of the optional Pa-

per Feed Unit.

Cleaning the Printer

Cleaning the Registration Roller

• The inside of this printer becomes very hot. Do not touch parts labelled “v” (indicating a hot surface). Touching these parts will result in burns.

Clean the registration roller if dots (caused by specks of paper stuck to the roller) appear on printed OHP transparencies.

A Turn off the power, and then unplug the power cable. B Carefully open the printer's front cover (A) of by pulling left and right

side levers.

Set the registration roller as shown.

Cleaning the Printer

C Clean the registration roller by applying a soft damp cloth while turning

it.

❒ Do not use chemical cleaners or organic solvents such as thinners or ben-

zene.

❒ Do not touch the belt of the transfer unit and transfer roller.

D Carefully close the front cover (A). E Plug in the power cable, and then turn on the power.

Adjusting the Printer

Adjusting the Color Registration

After moving the printer, printing on thick paper, or printing repeatedly for some time, color degradation may occur. By performing color registration adjustment, you can restore optimum print quality.

If documents show color degradation after the printer is moved, perform automatic color adjustment.

A Press the {Menu} key.

“Menu” appears on the display.

B Press the {U} or {T} key to display “Maintenance”, and then press the

{# Enter} key.

Menu: Maintenance

The maintenance menu appears.

C Press the {U} or {T} key to display “Color Regist.”, and then press the

{# Enter} key.

The check message appears.

Press # to adjust

D Press the {# Enter} key.

Automatic color adjustment begins, and the following message appears.

Adjusting...

Adjusting the Printer

❒ To avoid malfunction, do not turn off the power while “Adjusting...” appears

on the display.

Automatic color adjustment takes about 50 seconds. A confirmation message appears when complete.

Completed

E Press the {Escape} key.

The maintenance menu returns.

F Press the {Online} key.

“Ready” appears on the display.

Adjusting the Printer

Correcting the Color Gradation

Color gradation during color printing changes slightly, depending on a number of factors. If you print the same file repeatedly or toner was recently replaced, changes may occur in color tones. When this happens, to obtain suitable print results, color gradation can be corrected, although it is not usually necessary to make any particular settings.

❒ If suitable results cannot be obtained after a single operation, repeat the cor-

rection several times, as needed.

❒ Corrections to color gradation will be applied to all user jobs.

❒ Use the same paper when printing a run of gradation corrections. If a different

type of paper is used, corrections may not be apparent.

❒ This requires the use of the supplied Color Calibration Sample Sheet.

❒ Corrections to color gradation are performed in the following order:

Set the Gradation Correction Value

During printing, you can correct the gradation in two areas: bright part (highlight) and the medium (middle). The correction value for the highlight and the medium parts are set using “Calibr.1” and “Calibr.2” respectively.

Adjusting the Printer

A Press the {Menu} key.

“Menu” appears on the display.

B Press the {U} or {T} key to display “Maintenance”, and then press the

{# Enter} key.

Menu: Maintenance

The maintenance menu appears.

C Press the {U} or {T} key to display “Color Calibrate”, and then press the

{# Enter} key.

❒ If you perform only correction 2, proceed to step L.

D Check “Start Calibr. 1” is displayed, and then press the {# Enter} key. E Check “Yes” is displayed, and press {# Enter} key to print gradation cor-

rection sheet 1.

F Set the gradation correction value of the highlighted part using correc-

tion 1. For setting K (black) gradation, hold the correction value (0-6) for “K” of the correction value setting sheet 1 over the color sample (K) for gradation correction 1 of the Color Calibration Sample Sheet, and set the numerical value of the closest color using either the {U} or {T} key.

Set the correction value using the supplied Color Calibration Sample Sheet and the gradation correction sheet 1 printed in the previous step.

Set M (magenta), C (cyan), and Y (yellow) using the same method.

Calibrate 1: K:3 M:3 C/Y:3/3

Adjusting the Printer

❒ Each time the {U} or {T} key is pressed, the value increases or decreases

respectively, in increments of 1.

❒ The correction value can be set between 0 and 6.

G Press the {# Enter} key after setting the K (black) gradation. The cursor

shifts to M (magenta).

Calibrate 1: K:2 M:3 C/Y:3/3

H Set the gradation correction values for M (magenta), C (cyan), and Y (yel-

low) using the same procedure as for the K (black).

I If you finished all settings, ensure that the cursor is on the correction

value for Y (yellow), and then press the {# Enter} key.

Calibrate 1: K:2 M:2 C/Y:2/2

The example shows the display of the control panel when the correction value for each color is changed to 2.

J Check “Yes” is displayed, and press the {# Enter} key to print the correc-

tion result.

K Check gradation correction sheet 1. To save the correction values,

check “Save and exit” is displayed and press the {# Enter} key. If you do not want to save the correction values after this procedure, press the {U} or {T} key to display “Exit don't save”, and then press the {# Enter} key.

❒ If you complete this procedure without saving the correction values, the

changes will not be applied to subsequent print jobs.

Calibrate 1: Save and exit

Calibrate 1: Exit don't save

This concludes the setting for correction 1. Next, proceed to correction 2.

L Press the {T} key to display “Start Calibr. 2”, and then press the {# Enter}

key.

Adjusting the Printer

M Check “Yes” is displayed, and then press the {# Enter} key to print gra-

dation correction sheet 2.

N Perform the same operations as used for setting the gradation correc-

tion value using correction 1 to set the gradation correction value of the middle part using correction 2.

O After completing all settings, press the {Online} key.

“Ready” appears on the display.

❒ Displays on the screen are just examples.

Viewing the Color Calibration Sample Sheet and Gradation Correction Sheet

The color gradation correction value setting sheet contains two color sample columns“Sample 1” column for setting the highlight part, and “Sample 2” column for setting the medium part.

Similarly, the gradation correction sheet contains: “Gradation correction sheet 1” for setting the highlight part and “Gradation correction sheet 2” for setting the medium part. Gradation correction sheet 1 is used for correction 1, while Gradation correction sheet 2 is used for correction 2.

❖ Color sample and correction values

The following explains how to view the color sample of the Color Calibration Sample Sheet and the correction values of the gradation correction sheet. This explanation uses setting K (black) as an example. The setting method for M (magenta) is similar. For C/Y (cyan/yellow), the correction value is determined based on combinations of these two colors, although panel settings are made for each color.

Adjusting the Printer

❒ Hold the correction value (0-6) for “K” of the correction value setting sheet

over the color sample of gradation correction 1 of the Color Calibration Sample Sheet and search for a corrected color closest to that of the color sample, and then set its correction value using the operation panel. The currently set correction value is printed in red.

❖ Relationship between gradation correction sheet and display

The printed gradation correction sheet and display correspond as shown in the following diagram:

Adjusting the Printer

Comparing at the gradation correction sheet and correction value of each color, K (black), M (magenta), and C (cyan)/Y (yellow), determine the gradation correction and make settings using the control panel.

❒ XXXX represents the printer model name.

A K (black) correction values

Adjust the printed color when only black toner is used. The currently set correction value is printed in red.

B M (magenta) correction values

Adjust the printed color when only magenta toner is used. The currently set correction value is printed in red.

C C (cyan)/Y (yellow) correction values

Correct the color printed when cyan and yellow are used. For C/Y (cyan/yellow), the correction value is determined based on a combination of these two colors, although settings are made for separately each color.

D K, M, C/Y

The numerical value set at time of gradation correction sheet printing is displayed. This corresponds to the numerical value set using the operation panel.

Resetting the gradation correction value to the initial value

Reset the correction value default.

Adjusting the Printer

A Press the {Menu} key.

“Menu” appears on the display.

B Press the {U} or {T} key to display “Maintenance”, and then press the

{# Enter} key.

Menu: Maintenance

The maintenance menu appears.

C Press the {U} or {T} key to display “Color Calibrate”, and then press the

{# Enter} key.

D Press the {U} or {T} key to display “Reset”, and then press the {# Enter}

key.

Color Calibrate: Reset

A confirmation message is displayed.

Press # to reset Calibration

E Press the {# Enter} key.

A message indicating the gradation correction value has returned to default, is displayed.

Calibration was reset

After about 2 seconds, the display returns to the “Color Calibrate: Reset” menu.

Adjusting the Printer

F Press the {Online} key.

“Ready” appears on the display.

Adjusting the Printer

Adjusting Tray Registration

You can adjust the registration of each tray. The vertical adjustment is used for all trays. Normally, you need not update the registration. But when the optional paper feed unit or the duplex unit is installed, updating is useful in some cases. The following procedure describes how to adjust tray 2. The same procedure applies to other trays as well.

A Press the {Menu} key.

“Menu” appears on the display.

B Press the {U} or {T} key to display “Maintenance”, and then press the

{# Enter} key.

Menu: Maintenance

The maintenance menu appears.

C Press the {U} or {T} key to display “Registration”, and then press the

{# Enter} key.

The registration menu appears.

D Print the test sheet to preview the settings. Confirm that “Prt. Test

Sheet” is displayed, and then press the {# Enter} key.

A screen prompting you to select the tray to be adjusted appears.

E Press the {U} or {T} key to select the tray to adjust, and then press the

{# Enter} key.

Prt. Test Sheet: Tray 2

The test sheet prints out. The display returns to the registration menu. Press the {Escape} key.

Adjusting the Printer

F Confirm the position of the image on the test sheet, and then adjust the

registration value.

In this setting, adjust the margins of the test sheet so that they are equal in size.

G Press the {U} or {T} key to display “Adjustment”, and then press the {#

Enter} key.

H Press the {U} or {T} key to display the parameter to be adjusted, and

then press the {# Enter} key.

Adjustment: Horiz: Tray 2

I Press the {U} or {T} key to set the registration value (mm).

Horiz: Tray 2 (-5.0 +5.0) 0.0

Adjusting the Printer

Increase the value to shift the print area in the positive direction, and decrease to shift in the negative direction.

A : Print Area

B : Feed Direction

❒ Pressing the {U} or {T} key makes the value increase or decrease by 1.0

mm steps.

J Press the {# Enter} key.

The display returns to the print area “Adjustment” menu.

Registration: Adjustment

K Print the test sheet to confirm the adjustment result. L Press the {Online} key.

“Ready” appears on the display.

Troubleshooting

Error & Status Messages on the Control Panel

This section explains what the messages that appear on the control panel mean and what to do when a particular message appears.

❖ Messages (in alphabetical order)

Messages Description Recommended Action

Add Toner

Black

Add Toner

Cyan

Add Toner

Magenta

Add Toner

Yellow

Add Toner

XXX/XXX

Calibrating... The printer is calibrating the

The printer is out of toner (B). Replace the toner cartridge

The printer is out of toner (C). Replace the toner cartridge

The printer is out of toner (M). Replace the toner cartridge

The printer is out of toner (Y). Replace the toner cartridge

The printer is out of the indicated toner(s).

XXX: Yellow/Magenta/Cyan/Black

color.

(B).

See p.31 “

er Cartridge”.

(C).

See p.31 “

er Cartridge”.

(M).

See p.31 “

er Cartridge”.

(Y).

See p.31 “

er Cartridge”.

Replace the toner cartridge of the indicated color(s).

See p.31 “

er Cartridge”.

Wait a while.

Replacing the Ton-

Call Service: EC

Power Off On

/ If Error Reoccur

Call Service

Cannot check

Signal in Ad hoc

A communication error sent from the engine to the controller.

An attempt to check the radio signal was made while the communication mode was set to [Ad hoc] in the interface settings.

A communication error sent from the engine to the controller.

To check the radio signal , select Infrastructure in the communication mode settings.

Troubleshooting

Messages Description Recommended Action

Change Setting

Tray #

/ Paper Size:

Paper Type:

Check Toner Btl.

XXX/XXX

Top Cover

Front/Left Cover

Cooling down... The printer is cooling down. Wait a while.

DHCP assigned

Cannot change

The paper size and type setting in the tray differs from that of actual paper size and type in the tray.

The indicated toner cartridge is not set correctly.

XXX: Yellow/Magenta/Cyan/Black

The top cover is open. Close the top cover.

The front cover or left cover is open.

The waste toner bottle is not set correctly, or not set.

An attempt to change the IP address, subnet mask or gateway address was made while DHCP was set to [On].

Load paper of the selected size in the tray, and then change the paper size setting with the control panel. Or, press {Form Feed}, and then select the tray using the control panel. Or, press {Job Re- set} to cancel the print job.

Set the indicated toner cartridge(s) correctly.

See p.31 “

er Cartridge”.

Close the front cover or left cover.

Set the waste toner bottle correctly.

Make the change after setting DHCP to [Off].

Replacing the Ton-

Energy Save Mode In Energy Save Mode level 2. No action required.

Error: Enter 10

or 26 characters

Error: Enter 5

or 13 characters

Hardware Problem

Ethernet

Hardware Problem

HDD

An ID with an invalid number of digits was entered for the WEP key.

The printer identified an Ethernet error.

The printer identified a HDD Board error.

Enter the correct number of digits for the WEP key.

Turn the power off, and then on. If the message appears again, contact your sales or service representative.

Turn the power off, and then on. Remove and re-install the HDD board correctly. If the message appears again, contact your sales or service representative.

See “Attaching Hard Disk Drive Type 4000”, Setup Guide.

Troubleshooting

Messages Description Recommended Action

Hardware Problem

IEEE1394

The printer identified an IEEE 1394 interface board error.

Turn the power off, and then on.

Remove and re-install the IEEE 1394 interface board correctly.

A Check the IEEE 1394 in-

terface board is correctly attached to the computer.

B Check the IEEE 1394 in-

terface cable is securely connected.

C Unplug the IEEE 1394 in-

terface cable which is connected to the printer.

D Restart the computer. If

the message appears even after executing above operation, proceed to the following steps.

E Execute the utility tool for

IEEE 1394 interface board that is stored in the following path in the CD-ROM labeled “Printer Drivers and Utilities”: UTILITY 1394

Hardware Problem

Option RAM

The printer identified an optional RAM error.

❒ For details about using the

utility tool for IEEE 1394, see the README file in the same directory in the CD-ROM. If the message appears again, contact your sales or service representative.

See “Attaching IEEE 1394 Interface Board Type B”, Setup Guide.

Turn the power off, and then on. Remove and re-install the optional RAM. If the message appears again, contact your sales or service representative.

See ”Attaching Memory Unit Type D 128MB, Memory Unit Type E 256MB(SDRAM Module)”, Setup Guide.

Troubleshooting

Messages Description Recommended Action

Hardware Problem

Parallel I/F

Hardware Problem

Printer font

Hardware Problem

USB

Hardware Problem

Wireless Board

There is a problem with the parallel interface.

Problems with the font file for the Printer module.

There is a problem related to the Universal Serial Bus Connection and Hardware.

An error was detected in the IEEE 802.11b interface unit or the Bluetooth interface unit.

If you use the parallel I/F, replace the interface cable that caused the error. Turn the power off, and then on. Remove and re-install the IEEE 1284 interface board correctly. If the message appears again, contact your sales or service representative.

It is necessary to replace the print module.

Turn the power off, and then on. If the message appears again, contact your sales or service representative.

Turn the power off, and then on. Remove and re-install the IEEE 802.11b interface unit or the Bluetooth interface unit correctly.

If the message appears again, contact your sales or service representative.

See “Attaching IEEE 802.11b Interface Unit Type H” or “Attaching Bluetooth Interface Unit Type 3245”, Setup Guide.

Hardware Problem

Wireless Card

Hex Dump Mode In Hex Dump Mode. No action required.

I/O Buffer Overflow The maximum size of the I/O

The IEEE 802.11b interface unit or the Bluetooth interface unit could not be detected when the power was turned on. The IEEE 802.11b interface card or the Bluetooth interface card was removed after the power was turned on. An error was detected in the IEEE 802.11b interface card or the Bluetooth interface card.

buffer has been exceeded.

Turn the power off, and then on. Remove and re-install the IEEE 802.11b interface unit or the Bluetooth interface unit correctly.

If the message appears again, contact your sales or service representative.

See “Attaching IEEE 802.11b Interface Unit Type H” or “Attaching Bluetooth Interface Unit Type 3245”, Setup Guide.

Increase the size of the I/O buffer through the I/F Setup.

Troubleshooting

Messages Description Recommended Action

Invalid Data

Power Off On

Invalid Password

Try again

Irregular Toner The toner is set irregularly. Replace the toner to appropri-

Load Paper:Tray #

or Form Feed

/ Paper Size:

Paper Type:

Load Paper

or Form Feed

/ Paper Size:

Paper Type:

The printer has received irregular data.

The password entered using the control panel is not correct.

The indicated tray is out of paper.

#: tray number

A The printer received a re-

quest for a paper type, or paper size not supported by printer, and Tray Locking is not applicable.

B The paper type and size

loaded in the tray which the printer searched using Tray Locking is invalid for Duplex Print.

Turn the power off, and then on. If the message appears again, contact your sales or service representative.

Enter the correct password using the control panel.

ate one.

Load paper into the indicated paper tray.

Change the setting of the indicated paper input tray, or press {Job Reset} key. Form Feed is not possible here.

Loading Toner... The printer is loading toner. Wait a while.

Menu Protected

Cannot change

No Files exist There are no files available for

Offline The printer is offline and can-

Please wait The printer is initializing the

Processing... Print data is being processed. Wait a while.

RC Gate

connection error

Ready The default ready message.

Remove Misfeed

A: Internal Path

/ See Instructions

in Front Cover

The menu is protected and the setting cannot be changed.

Sample Print job or Locked Print job.

not print data.

development unit.

Cannot communicate with RC Gate.

The printer is ready to use.

There is a misfeed in the printer.

Wait for two seconds until the previous display appears.

Press {Online} key.

Wait a while.

Check the device or the RC Gate network connection.

No action required.

Remove the misfed paper following the instructions inside the front cover (A).

For details, see p.104 “

“Remove Misfeed A: Internal Path” Appears”.

When

Troubleshooting

Messages Description Recommended Action

Remove Misfeed

Z: Duplex Unit

/ Open

Front Cover(Z)

Remove Paper

Standard Tray

Replace Black

PCU

Replace Black

PCU soon

Replace Color

PCU

Replace Color

PCU soon

There is a misfeed in the printer.

Standard tray is full. Remove the paper from the

It is time to replace the black PCU.

The time to replace the black PCU is soon.

It is time to replace the color PCU.

The time to replace the color PCU is soon.

Remove the misfed paper following the instructions inside the front cover (Z).

For details, see p.107 “

“Remove Misfeed Z: Duplex Unit” Appears”.

standard tray.

Replace the black PCU.

See p.36 “

to Conductor Unit”.

Prepare to replace the black PCU when the message “Replace Black PCU” appears on the display.

Replace the color PCU.

See p.36 “

to Conductor Unit”.

Prepare to replace the color PCU when the message “Replace Color PCU” appears on the display.

Replacing the Pho-

When

Replace

Maintenance Kit

Replace Maint.

Kit soon

Replace

Transfer Unit

Replace Transfer

Unit soon

Replace Waste

Toner bottle

Reset Fusing

Unit correctly

It is time to replace the maintenance kit (Paper Feed Roller, Transfer Roller and Fusing Unit).

The time to replace the maintenance kit is soon.

It is time to replace the transfer unit.

The time to replace the transfer unit is soon.

It is time to replace the waste toner bottle.

There is no fusing unit, or the fusing unit is not installed correctly.

Replace the new maintenance kit.

See p.50 “

Maintenance Kit”.

Prepare to replace the maintenance unit when the message “Replace Maint. Kit soon” appears on the display.

Replace the transfer unit.

See p.42 “

mediate Transfer Unit”.

Prepare to replace the transfer unit when the message “Replace Transfer Unit” appears on the display.

Replace the waste toner bottle.

See p.47 “

Waste Toner Bottle”.

Set the fusing unit correctly.

Replacing the

Replacing the Inter-

Replacing the

Troubleshooting

Messages Description Recommended Action

Reset PCU

correctly

XXX/XXX

Reset Transfer

Unit correctly

Reset Tray #

or Form Feed

Resetting Job... A job is being reset. Wait a while.

ROM Update

Waiting for Data

ROM Update

Receiving Data

SC XXX-X

Power Off On

/ If Error Reoccur

Call Service

SD authenticatn.

failed

The indicated photo conductor unit(s) is/are not set correctly, or not set.

XXX: Yellow/ Magenta/Cyan/Black

The intermediate transfer unit is not set correctly, or is not set.

The indicated paper input tray is not set correctly, or not set.

The printer is waiting for updated data.

The printer is receiving updated data.

Turn the power off and then on. If the message appears again, contact your sales or service representative.

Authentication for the SD card has failed.

Set the indicated photo conductor unit(s) correctly.

See p.36 “

to Conductor Unit”.

Set the intermediate transfer unit correctly.

Set the indicated paper input tray correctly.

Don't turn off the printer while it is waiting for data.

Don't turn off the printer while it is receiving data.

Turn the power off, and then on. If the message appears again, contact your sales or service representative.

Turn the power switch off and then back on again. If the message appears again, contact your sales or service representative.

Replacing the Pho-

Setting change

in process

SSID not entered This message appears if the

Supply order

failed

Toner is almost

empty: Black

Toner is almost

empty: Cyan

Toner is almost

empty: Magenta

The settings are being changed.

SSID has not been entered.

Supply order has failed. The use is required to reset

The printer is almost out of toner (K).

The printer is almost out of toner (C).

The printer is almost out of toner (M).

Wait a while.

Enter the SSID.

the job.

Prepare to replace the toner cartridge (K) when the message “Add Toner Black” appears on the display.

Prepare to replace the toner cartridge (C) when the message “Add Toner Cyan” appears on the display.

Prepare to replace the toner cartridge (M) when the message “Add Toner Magenta” appears on the display.

Troubleshooting

Messages Description Recommended Action

Toner is almost

empty: Yellow

Update Mode Err.

Power Off On

Waiting... The printer is waiting for the

Warming up... The printer is warming up and

Waste Toner is

almost full

The printer is almost out of toner (Y).

The printer has failed to start updating data.

next data to print.

not ready.

The waste toner bottle is almost full.

Prepare to replace the toner cartridge (Y) when the message “Add Toner Yellow” appears on the display.

Turn the printer OFF and then back ON to restart.

Wait a while.

Wait until the printer signals Ready.

Prepare to replace the waste toner bottle.

See p.47 “

Waste Toner Bottle”.

Replacing the

Troubleshooting

Printer Does Not Print

Possible Cause Solutions

Is the power on? Confirm that the cable is securely plugged into the power outlet

and the printer.

Turn on the power.

Does the Online indicator stay on?

Does the Alert indicator stay red?

Is paper loaded? Load paper into the paper tray or onto the bypass tray.

Can you print a configuration page?

Is the interface cable connected securely to the printer and the computer?

Are you using the correct interface cable?

Is the Data In indicator blinking or lit after starting the print job?

If not, press {Online} key to light it.

If so, check the error message on the display and take the required action.

See p.15 “

If you cannot print a configuration page, it probably indicates a printer malfunction. Contact your sales or service representative.

See “Test Printing”, Setup Guide.

Connect the interface cable securely. If it has a fastener, fasten it securely as well.

The type of interface cable you should use depends on the computer you use. Be sure to use the correct one.

If the cable is damaged or worn, replace it with a new one.

See p.113 “

If not blinking or lit, the data is not being sent to the printer.

Loading Paper”.

Specifications”.

❖ If the printer is connected to the computer using the in-

terface cable

Check the port connection setting is correct. For details about checking the port connection, see p.91 “

nection”.

Checking the port con-

How is the signal strength when using the wireless LAN?

❖ Network Connection

Contact your network administrator.

❖ Ad hoc Mode or 802.11 Ad hoc Mode

Either move to a location where the signal is good, or remove obstructions.

❖ Infrastructure Mode

Check the signal status from the “Maintenance” menu on the control panel. If the signal is poor, either move to a location where it is good, or remove obstructions.

Troubleshooting

Possible Cause Solutions

How is the signal strength when using Bluetooth ?

When you use the optional Bluetooth interface unit.

Try the following:

• Check the Bluetooth interface unit is installed properly.

• Check there are no obstructions between computer, printer and other devices.

• Change the location of the computer.

• Change the location of the printer.

SPP

A Make sure the machine you want to use appears in the 3Com

Bluetooth Connection Manager.

B Make sure “Bluetooth Serial Client (COMx)” appears under Cli-

ent Ports in the 3Com Bluetooth Connection Manager.

C Restart computer, this printer, and the other devices.

D Make sure no IEEE 802.11b (wireless LAN) or other Bluetooth

devices are in use.

❒ Interference may occur with the IEEE 802.11b wireless

LAN interface board. Such interference may affect the transmission speed and other functions.

E Transmissions between computers, other devices, and this

printer can be blocked by obstructions. Move this printer, computers, and other devices, if necessary.

HCRP, BIP

A Restart the computer, this printer, and other devices.

B Make sure no IEEE 802.11b (wireless LAN) or other Bluetooth

devices are in use.

❒ Interference may occur with the IEEE 802.11b wireless

LAN interface board. Such interference may affect the transmission speed and other functions.

C Transmissions between computers, other devices, and this

printer can be blocked by obstructions. Move this printer, computers, other devices, if necessary.

If printing still does not start, contact your sales or service representative. Consult with the store where the printer was purchased for information about the location of sales or service representatives.

Checking the port connection

When the printer is directly connected via the PC cable and the data-in indicator does not flash or light up, the method of checking the port connection is as follows.

• For a parallel port connection, port LPT 1 or LPT 2 should be set.

• For a USB port connection, port USB00 (n)

should be set.

Troubleshooting

• For a IEEE 1394 (SCSI print) port connection, port 1394_00(n) set.

(n) is the number of printers connected.

Windows 95/98/Me

should be

A Click [Start], point to [Settings] and then click [Printers]. B Click to select the icon of the printer. Next, on the [File] menu, click [Prop-

erties].

C Click the [Details] tab. D Check the [Print to the following port] box to confirm that the correct port is

selected.

Windows 2000

A Click [Start], point to [Settings] and then click [Printers]. B Click to select the icon of the printer. Next, on the [File] menu, click [Prop-

erties].

C Click the [Port] tab. D Check the [Print to the following port] box to confirm that the correct port is

selected.

Windows XP Professional, Windows Server 2003

A Access the [Printers and Faxes] window from [Start] on the taskbar. B Click to select the icon of the printer. Next, on the [File] menu, click [Prop-

erties].

C Click the [Port] tab. D Check the [Print to the following port(s).] box to confirm that the correct port

is selected.

Windows XP Home Edition

A Access the [Control Panel] window from [Start] on the taskbar. B Click [Printers and Other Hardware]. C Click [Printers and Faxes].

Troubleshooting

D Click to select the icon of the printer. Next, on the [File] menu, click [Prop-

erties].

E Click the [Port] tab. F Check the [Print to the following port(s).] box to confirm that the correct port

is selected.

Windows NT 4.0

A Click [Start], point to [Settings] and then click [Printers]. B Click to select the icon of the printer. After that, on the [File] menu, click

[Properties].

C Click the [Port] tab. D Check the [Print to the following port] box to confirm that the correct port is

selected.

Troubleshooting

Ricoh AFICIO CL4000HDN, AFICIO CL4000DN User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual