Ricoh AFICIO CL2000, CL2000 User Manual
Manuals for This Printer
Manuals Provided
Printed Manuals
Manuals for This Printer
QUICK INSTALLATION GUIDE
Option Setup Guide
Maintenance Guide
: Paper Guide : Paper : CD-ROM
: Manuals for Administrator : Manuals for Client
CD-ROM Manuals
Manuals for this Printer
Administrator Reference
Client Reference
PostScript 3 Supplement
Option Setup Guide
Maintenance Guide
1
G120-8603
If the manuals do not open automatically, double-click the following file
on the CD-ROM.
Windows MANUAL.EXE
Macintosh manual
Printed manuals are also included as PDF files on the CD-ROM.
Windows / Macintosh
[Language]
setup
mainte
Manuals for This Printer
2
Before You Start
Printer Installation
Quick Installation Guide
Provides information about the printer connections,
installation, and other preparations.
Preparing the printer
Option Installation
Option Setup Guide
Provides information about setting up the options.
❑
Options
Network Printer Configuration
Administrator Reference
Provides information about server settings and using
the control panel, and printer settings.
❑
Windows 2000 Print Server Configuration
❑
Windows XP, Windows Server 2003 Print Server
Configuration
❑
Windows NT4.0 Print Server Configuration
❑
NetWare Configuration
❑
Using SmartDeviceMonitor for Admin
❑
Using a Web Browser
❑
Making Printer Settings with the Control Panel
Manuals for This Printer
3
Preparing the Client Computer
Printing from Windows,Macintosh,or Netware
Client Reference
Provides information about setting up and using
the printer in Windows, Mac OS, or NetWare
environment, and also about software and utilities
included on the CD-ROM.
❑
Windows 95/98/Me Configuration
❑
Windows 2000 Configuration
❑
Windows XP, Windows Server 2003 Configuration
❑
Windows NT 4.0 Configuration
❑
Macintosh Configuration
❑
NetWare Configuration
❑
Software and Utilities Included on the CD-ROM
❑
Setting up the Printer Driver and Canceling a Print Job
❑
Sample Print/Locked Print
❑
Troubleshooting
PostScript 3 Supplement
Provides information about the meaning and
features for the PostScript 3 printer driver.
❑
Using PostScript 3
❑
Printer Utility for Mac
Maintenance
Maintenance and Troubleshooting
Maintenance Guide
Provides information about replacing supplies such
as toner, and each unit, and making adjustments to
this printer. Additional explanations are provided about
safety precautions, information and warnings related
to paper, and measures to take when error messages
appear and paper is jammed.
❑
Safety Information
❑
Getting Started
❑
Paper and Other Media
❑
Replacing Consumables and Maintenance Kit
❑
Cleaning and Adjusting the Printer
❑
Troubleshooting
Manuals for This Printer
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4
G120-8603 Copyright © 2004 EN USA
QUICK INSTALLATION GUIDE
ZHBH291E
<G120-8700>
Please read the Safety Information in the Maintenance Guide before using this machine.
It contains important information related to USER SAFETY and PREVENTING EQUIPMENT PROBLEMS.
WHERE TO PUT THE PRINTER
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The printer’s location should be carefully chosen
because environmental conditions greatly affect its
performance.
Warning
•
Confirm that the wall outlet is near the machine
and freely accessible, so that in event of an
emergency, it can be unplugged easily.
•
Only connect the machine to the power source
described on this manual.
•
Avoid multi-wiring.
•
Do not damage, break or make any
modifications to the power cord. Do not place
heavy objects on it, pull it hard or bend it more
than necessary. These actions could cause an
electric shock or fire.
Caution
•
Keep the machine away from humidity and dust.
A fire or an electric shock might occur.
•
Place the machine on a strong and level surface.
Otherwise, the machine might fall and result in
an injury.
•
If you use the machine in a confined space,
confirm that there is a continuous flow of air.
Optimum Environmental Conditions
Recommended temperature and humidity
Possible operation range Recommended range
The machine must be level within 5 mm (0.2 inch) both front to
rear and left to right.
To avoid possible build-up of ozone, place this printer in a large well
ventilated room that has an air turnover of more than 30 m
cubic inch)/hr/person.
If you use this printer in a cold area, leave the printer on or severe
cold might damage sensitive components inside the printer.
Depending on the temperature and humidity around the machine,
vapor might occur when printing. Thus steam can be seen when
prints come out.
3
(183
Environments to Avoid
Important
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❒ Locations exposed to direct sunlight or strong light
❒ Dusty areas
❒ Areas with corrosive gases
❒ Areas excessively cold, hot, or humid
❒ Locations near an air conditioner or humidifier
❒ Locations near other electronic equipment
❒ Locations where the printer might be subjected to
frequent strong vibration
Power Connection
Connect the power cord to a power source with the following
specifications:
❒ 120 V, 60 Hz
Space Required for Installing the Printer
Leave enough space around the printer. This space is necessary to
operate the printer. The recommended (or minimum) space
requirement is as follows:
B
A
D
A: 13 cm (5.2 inches) or more
B: 11 cm (4.4 inches) or more
C: 35 cm (14.0 inches) or more
D: 61 cm (24.4 inches) or more
C
ZHBH710E
UNPACKING THE PRINTER AND
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CHECKING THE CONTENTS OF
THE BOX
Caution
•
To prevent an injury, this printer should be lifted
INSTALLING THE WASTE TONER
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BOTTLE AND PHOTO
CONDUCTOR UNIT
Open the right cover of the printer.
Take out the black photo conductor unit.
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Remove the cap attached to the photo conductor unit.
Check the locations for each Photo Conductor Unit.
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by at least two people.
Check the contents of the box according to the
following list. If one or some items are missing,
please contact your sales or service
representative.
Important
❒ This package does not include an interface cable.
Please purchase one for use with your host
computer. See “Appendix” in the Administrator
Reference.
MANUALS FOR THIS PRINTER
Quick Installation Guide (This manual)
Maintenance Guide
Option Setup Guide
Place the waste toner bottle in the position as
shown in the illustration.
ZHBHA681E
Note
❒ The cap will not be needed again and should be
disposed of.
Peel off the tape, which is around Photo
Conductor Unit by peeling it downward, and
remove the cover on top of the Unit.
햲 Photo Conductor Unit (Black)
햳 Photo Conductor Unit (Color)
Match the green arrow at the tip of the photo
conductor unit to the rail inside the printer.
Important
❒ Make sure the green arrow fits securely on the rail
before proceeding to the next step.
❒ If you do not attach the green arrow of the photo
conductor unit securely to the rail, you may damage
the photo conductor unit.
CD-ROM “Printer Drivers and Utilities”
CD-ROM “Operating Instructions”
CD-ROM “Document Management Utility”
Power Cable
Toner Cartridge (Black)
Toner Cartridge (Yellow)
ZHBH660E
Toner Cartridge (Cyan)
Toner Cartridge (Magenta)
Photo Conductor Unit (Black)
Photo Conductor Unit (Color)
Lock the waste toner bottle by sliding the green
arrow to the position as shown.
ZHBH681E
Waste Toner Bottle
Ferrite Core (2)
Legal Support Tray
Image density adjusting card
Push the front of the photo conductor unit slowly,
slide the unit on the cover, and then push the
unit in until it clicks.
User registration card
Limited warranty statement
Calling for service
Attaching Legal-size Support Tray
Remove the plastic bag.
ZHBHA670E
ZHBHA680E
Caution
•
If the photo conductor unit is not installed correctly,
the print quality will be affected. For example,
certain colors may fail to print.
Lift the printer at least two people and move it to
the place where you want to install it.
When lifting the printer, use the inset grips on both sides of the
printer.
Pull out the green levers on the left and right that
are fastening the inner cover, and then unlock.
Important
❒ Do not remove the cover attached to the bottom of
the photo conductor unit yet.
❒ After you take the new Photo Conductor Unit out of
the bag, quickly install it.
Repeat steps to to install the color photo
conductor unit.
ZHBH301E
Lift the inner cover until it stays up.
ZHBHA720E
ZHBH370E
ZHBH390E
ZHBH750E
Important
❒ When installing the printer to a low position, be
careful not to get your hand or clothes caught under
the printer.
ZHBHA682E
ZHBH400E
ZHBH311E
Lower the inner cover slowly.
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ZHBH410E
Push the green lever to fasten the inner cover.
Hold the toner cartridge horizontally as
illustrated, and then shake it back and forth about
10 times.
ZHBH460E
In the illustration, black cartridge is used as an example.
Important
❒ Do not open the shutter on the bottom of the toner
cartridge. Toner may spill.
Push the toner cartridge in the direction of the
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arrow to fasten the toner cartridge.
ZHBH491E
Repeat steps to , to install the other color
toner cartridges.
Close the upper left cover of the printer.
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Note
❒ You cannot pull the Tray 1 out if the Bypass Tray is
open.
ATTACHING LEGAL-SIZE
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SUPPORT TRAY
Pull out the standard tray extension until it clicks.
A, B
(
).
CONNECTING THE POWER CORD
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Warning
•
It is dangerous to handle the plug with wet hands.
Doing this may result in receiving an electric
shock.
Caution
•
When you pull the plug out of the socket, grip
the plug, not the cord, to avoid damaging the
cord and causing a fire or an electric shock.
ZHBY071E
Remove the adhesive tape and packing material.
ZHBHA1010N
Lift the standard tray extension with your finger,
C
(
), and then attach the legal-size support tray
D
(
).
❒ Be sure to connect the power plug to the socket or
the wall outlet firmly.
❒ The printer power must be off when plugging in
and removing the power cord.
Confirm that the printer's power switch is off. If it
is on, turn it off.
Important
Close the right cover of the printer slowly.
INSTALLING THE TONER
○○○○○○○○○○○○○○○○○○
CARTRIDGE
Open the upper left cover of the printer.
ZHBH420E
ZHBH430E
ZHBH470E
Remove the adhesive tapes.
ZHBH910E
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Check the toner color and location are correct,
and then insert the toner cartridge vertically and
slowly.
You can check the location for each toner cartridge by reading the
labels on the printer.
ZHBH500E
Note
❒ If the toner cartridge is not set properly, you cannot
close the upper left cover of this printer.
LOADING PAPER
Caution
•
When pulling the paper tray out, be careful not
to pull it strongly. If you do, the tray might fall
and cause personal injury.
Pull the paper tray out of the printer until it stops.
After that, lift it slightly, and then pull it out
completely. Place it on a flat surface.
ZHBY920E
Press "Push", and then adjust the rear guide to
the paper size you want to load.
ZHBY040E
Adjust the side guides to the paper size you want
to load.
ZHBHA1020N
Check both hooks of the legal-size support tray
are correctly engaged with the standard tray
extension.
ZHBHA1030N
The legal-size support tray’s feet should pinch
the outside of the ribs. Check they are not resting
on top.
ZHBH730E
Attach the power cord to the socket on the back
of the printer.
ZHBH030E
Plug the other end securely into the wall outlet.
SELECTING THE PANEL
Take out the toner cartridge.
Sheet 1/2
ZHBH441E
ZHBH481E
In the illustration, yellow cartridge is used as an example.
ZHBY010E
ZHBY060E
Load paper into the paper tray with the print side
up.
Important
❒ Make sure that the top of the stack is not higher
than the limit mark inside the tray.
❒ The rear and side guides should be set exactly to
the paper size to avoid paper misfeeds.
Slide the paper tray completely into the printer.
ZHBHA1040N
DISPLAY LANGUAGE
Follow the procedure to select a language.
Note
❒ You can select one of the following languages:
English, German, French, Italian, Dutch, Swedish,
Norwegian, Danish, Spanish, Finnish, Portuguese,
Czech, Polish or Hungarian.
❒ The default setting is English.
❒ If you want to use the English panel display, it is not
necessary for you to take the following procedures.
❒ The label for selected language can be stuck on the
control panel.
Go to sheet 2/2.
Sheet 2/2 (From sheet 1/2)
Turn on the printer.
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PRINTING THE TEST PAGE
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You can check if the printer works properly by
printing a test page such as the configuration page.
However, you cannot check the connection
between the printer and the computer by printing
the test page.
Turn on the printer if it is not on yet.
ADJUSTING THE IMAGE
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DENSITY
To use the printer in its best condition, adjust the
image density.
Press the {Menu} key.
Menu:
Paper Input
ZHBH740E
After the machine warms up, “Ready” appears on the panel
display.
Ready
"Menu" appears on the panel display.
Press the
{▲}
"Maintenance", and then press the
Menu:
Maintenance
Press the {Menu} key.
ZHBH740E
After the machine warms up, “Ready” appears on the panel display.
Ready
Press the
{▲}
or
Density", and then press the
Maintenance:
Image Density
Press the {Menu} key.
The following message appears on the panel display.
Image Density:
Menu:
Prt.Test Sheet
Paper Input
Press the {Enter #} key.
The following massage appears on the panel display, and then Press
the {
Enter #
} key.
Prt.Test Sheet:
Press # to Start
Printing...
The following message appears on the panel display.
Menu:
Paper Input
Press the
“Language”.
{▲}
or
{▼}
key to display
ZHBS010
Press the
{▲}
or
{▼}
key to display “List/Test Print”.
Menu:
List/Test Print
Press the {Enter #} key.
The following message appears on the panel display.
List/Test Print:
Menu:
Language
Press the {Enter #} key.
The following message appears on the panel display.
Language:
*English
Press the
language you want to select.
Press the {Enter #} key.
“Menu” appears on the panel display.
{▲}
or
{▼}
key to display the
Menu:
Language
Press the {On Line} key.
“Ready” appears on the panel display.
Config.Page
Confirm that “Config.Page” is on the display, and
{
then press the
Enter #} key.
In a short time, the test printing will start.
Printing...
Important
❒ If you cannot complete the test printing correctly,
see if an error message appears on the panel
display. For more information about error
messages, see “Troubleshooting” in the
Maintenance Guide.
Press the {On Line} key.
“Ready” appears on the panel display.
Ready
Compare the colors on the printed image density
test sheet with those on the Image Density
Adjusting Card.
Note
❒ If the image density of the Image Density Adjusting
Card is equal to the framed part of the test sheet,
you do not need to adjust the image density value.
Press the
{▲}
or
want to adjust, and then press the
Image Density
Black
Press the
value, and then press the {Enter #} key.
{▲}
or
Black
(-10 +10) 0
or
{▼ }
key to display
{
Enter #} key.
{▼}
key to display "Image
{
Enter #} key.
{▼}
key to select the color you
{
Enter #} key.
{▼}
key to set the image density
Print another image density test sheet and check
○○○○○○○○○○○○○○
if the colors on the test sheet now match those
on the Image Density Adjusting Card. If they still
Connect the network interface cable to the
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Ethernet port on the back of the printer.
Attach the parallel cable to the port of the
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
printer. Secure the cable with the metal fittings
as shown in the illustration.
do not match, adjust the image density again.
Important
Press the {On Line} key.
“Ready” appears on the panel display.
❒ Rating voltage of the parallel port for the computer;
Max. DC 5V.
Ready
ZHBH1730E
Connect the other end of the cable to the network
, e.g. hub.
CONNECTING THE PRINTER TO
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
A COMPUTER
❖
Connecting the printer to a computer using
a network interface cable.
If your printer is installed with the Network
Interface Board, follow the procedures below.
Important
❒ The interface cable is not provided with the printer.
It is your responsibility to provide the interface
cable appropriate for the computer that you are
using.
Confirm that the printer's power switch is off. If it
is on, turn it off.
ZHBH730E
Loop the network interface cable and attach the
ferrite core.
Note
❒ Attach two ferrite cores to the network interface
cable. One of them must be attached close to the
end of the cable (on the end closet to the printer).
The other must be attached approximately 45 cm
(18") (A) apart from the end. Attach each ferrite
core with a loop.
Turn on the printer.
Confirm the LEDs on the Ethernet port.
ZESX338E
햲 is lit when 100 BASE-TX is in use and not lit when 10 BASE-T is
in use.
햳 is lit when the printer is securely connected to the network.
Go to “CONFIGURING THE PRINTER FOR
THE NETWORK”.
❖
Connecting the printer to a computer using
a parallel cable.
Important
❒ The parallel cable is not provided with the printer.
It is your responsibility to provide the parallel cable
appropriate for the computer that you are using.
❒ The printer’s parallel connection is a standard bi-
directional interface. It requires a standard 36-pin
parallel cable compliant with IEEE1284 and the
parallel port on the computer.
❒ To avoid electrical interference, use a shielded
cable.
Note
❒ Do not use a parallel cable longer than 2.5 meters
(8.2 feet).
Confirm that the printer’s power switch is off. If it
is on, turn it off.
Attach the other end of the parallel cable to the
port of the computer. Secure the cable.
Turn on the printer and the computer.
Go to “INSTALLING THE PRINTER
DRIVER”.
❖
Connecting the printer to a computer using
a USB cable.
Important
❒ The interface cable is not provided with the printer.
It is your responsibility to provide the interface
cable appropriate for the computer that you are
using.
Connect the interface cable to the USB2.0
interface port.
Connect the other end of the interface cable to
the USB interface connector of the computer or
the USB Hub.
ZHBH010E
ZHBP470E
Ready
Turn off the printer’s power switch.
Note
❒ You can adjust the image density from -10 to +10.
Increasing the value makes the printouts darker
and decreasing the value makes the printouts
lighter.
❒ Pressing the {▲} or {▼} key makes the value
increase or decrease by one.
To adjust another color, repeat the steps
to .
Turn the computer off.
ZHBP913E
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
쐋
CONFIGURING THE PRINTER
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
FOR THE NETWORK
You must configure the printer setting using the
control panel when using in a network environment.
Press the
IP”, and then press the
Active Protocol:
TCP/IP
{▲}
or
{▼}
key to display “TCP/
{
Enter #} key.
The following list is the items you can set and their
default settings.
DHCP On
IP Address 011.022.033.044
Press the
and then press the
TCP/IP:
*Active
{▲}
or
{▼}
{
Enter #} key.
key to display “Active”,
쐏
Subnet Mask 000.000.000.000
Gateway Address 000.000.000.000
Frame Type (NW) Auto
Active Protocol TCP/IP
Note
❒ * shows the current setting.
In about two seconds, the display returns to the “Active Protocol”
setting screen.
Ethernet Auto
쐄
Set the rest of the protocols for use.
쐂
The procedure below shows how to set the TCP/IP
protocol. Make the settings for the other items by
taking the same procedure.
Press the {Menu} key.
“Menu” appears on the panel display.
Menu:
Paper Input
Press the
Interface”, and then press the
{▲}
or
{▼}
key to display “Host
{
Enter #} key.
When all settings for the protocol are done,
press the
The “Network Setup” setting screen appears.
{
Escape} key.
Note
❒ The default settings for all of the protocols are
“Active”.
❒ It is recomended to set the unused protocols “Not
Active”.
When you use this machine under DHCP
environment, go to step
. When you use this
machine with a fixed IP address, you must make
Menu:
Host Interface
The interface setiing menu appears.
Start the protocol for use.
쐃
Press the
“Network Setup”, and then press the
#
}
key.
{▲ }
or
{▼}
key to display
{
Enter
the setting for the required item after making the
setting for DHCP Off. Go to step
.
Important
❒ When DHCP is On, you cannot make the setting for
the following menus:
IP Address
Subnet Mask
Gateway Address
Note
❒ Consult the network administrator for information
about how to make the setting for the network
Host Interface:
Network Setup
쐇
Press the
Protocol”, and then press the
{▲}
or
{▼}
key to display “Active
{
Enter #} key.
Make the setting for DHCP Off.
쐃
Press
{▲}
or
{▼}
to display “DHCP”, and
then press
{
Enter #}.
Network Setup:
Network Setup:
DHCP
Active Protocol
쐇
Press
{▲}
or
{▼}
to display “Off”, and then
press
{
Enter #}.
DHCP:
*Off
Set the IP address for the printer.
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
Note
❒ Confirm the IP address to the network administrator.
쐃
Press the
Address”, and then press the
{▲}
or
{▼}
key to display “IP
{
Enter #} key.
Network Setup:
IP Address
The currently selected IP address appears.
Note
❒ When the {Enter #} key is pressed, the cursor moves
to the next field.
❒ When the {▲} or {▼} key is kept pressed for a few
seconds, the value chages by 10.
쐇
Press the
{▲}
or
{▼}
key to set the value
for the field.
IP Address:
199.022.033.044
쐋
Press the {Enter #} key.
The cursor moves to the next field.
쐏
Repeat 쐇 and 쐋 to set the value for the rest
of the fields.
Set “Subnet Mask” and “Gateway Address” by
following the same procedure for setting the IP
address.
Important
❒ The subnet mask is the mask value to use a part of
the IP address as a network address. Confirm the
value to the network administrator.
❒ The gateway address is the address of the host or
router that acts as a gateway when interacting with
work stations in another network. Confirm the value
to the network administrator.
Note
❒ If you are not sure of the setting addresses, leave
them as default.
When all of the settings are done, press the
{
On Line} key.
“Ready” appears on the panel display.
Ready
Print the configuration page to confirm the settings
made.
See “PRINTING THE TEST PAGE” for printing the configuration
page.
Select [Quick Install].
INSTALLING THE PRINTER
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
DRIVER
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
The software license agreement appears in the [License Agreement]
dialog box.
Click [Install].
○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○
The following display appears while installing the printer driver.
You can install the printer drivers and software
easily from the CD-ROM labeled “Printer Drivers
and Utilities”.
The supported operating systems are Windows 95/
98/Me/2000/XP, Windows Server 2003, and
Windows NT 4.0.
Click [Quick Install] in the window of the CD-ROM
to install PCL5c and RPCS printer drivers. To install
the PostScript 3 printer driver, click the [PostScript
3 printer driver] button. For more information about
the PostScript 3 printer driver, see the Administrator
Reference or the Client Reference on the CD-ROM
labeled “Operating Instructions” depending on the
environment you use in.
When the TCP/IP protocol is used, SmartDevice
Monitor for Client will be installed as well.
When using with TCP/IP protocol, confirm the followings:
❒
The printer is connected to a network with
the network interface cable.
❒
The TCP/IP protocol is set.
❒
The IP address is set for the printer and the
This is an example when English is selected in step .
After reading through all of the contents, click [I
accept the agreement] to agree with the License
Agreement, and then click [Next].
When finished, the [Installation Completion] dialog box appears.
Note
❒ Under Windows 2000, the [Digital Signature Not
Found] dialog box may appear when installing the
printer driver. In this case, click [Yes] to continue
the installation.
❒ Under Windows XP, the [Hardware Installation]
dialog box may appear. In this case, click [Continue
Anyway] to continue the installation.
Click [Finish].
computer.
Insert the CD-ROM labeled “Printer Drivers and
Utilities” into the CD-ROM drive.
Auto Run will start the installer.
Select the printer model you want to install in the
“Select Printer” dialog box.
Select a language to change the interface
language, and then click [OK].
The following languages are available:
Cestina (Czech), Dansk (Danish), Deutsch (German), English
(English), Espanol (Spanish), Francais (French), Italiano (Italian),
Magyar (Hungarian), Nederlands (Dutch), Norsk (Norwegian),
Polski (Polish), Portugues (Portuguese), Suomi (Finnish), Svenska
(Swedish)
Default interface language is English.
Note
❒ For a network connection with TCP/IP, select the
printer whose IP address is displayed in [Connect
to].
❒ For parallel connection, select the printer whose
printer port is displayed in [Connect to].
Note
❒ A message directing to restart the computer may
appear. In this case, restart your computer to
complete the installation. If no a message appears,
go to step
.
Click [Exit].
The installation is now complete.
Note
❒ * shows the current setting.
In about two seconds, the display returns to the “Network Setup”
setting screen.
Copyright © 2004 G120-8700
Printed in Japan
EN USA
Getting Started
Operating Instructions
Maintenance Guide
Paper and Other Media
Replacing Consumables and Maintenance Kit
Cleaning and Adjusting the Printer
Troubleshooting
Appendix
Read this manual carefully before you use this product and keep it handy for future reference.
For safe and correct use, please be sure to read the Safety Information in this manual before
using the machine.
Introduction
This manual describes detailed instructions on the operation and notes about the use of this machine.
To get maximum versatility from this machine all operators are requested to read this manual carefully
and follow the instructions. Please keep this manual in a handy place near the machine.
Power Source
120 V, 60 Hz, 8 A or more
Please be sure to connect the power cable to a power source as above.
Laser Safety
This machine is considered a CDRH class I laser device, safe for office/EDP use. The machine contains 7 milliwatt, 645 - 660 nanometer wavelength, AlGaInP Laser Diode. Direct (or indirect reflected)
eye contact with the laser beam might cause serious eye damage. Safety precautions and interlock
mechanisms have been designed to prevent any possible laser beam exposure to the operator.
Important
Contents of this manual are subject to change without prior notice. In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the machine.
Caution:
Use of controls or adjustments or performance of procedures other than those specified in this manual
might result in hazardous radiation exposure.
Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. This
printer contains a laser beam generator and direct exposure to laser beams can cause permanent eye
damage.
Two kinds of size notation are employed in this manual. With this machine refer to the inch version.
For good copy quality, the supplier recommends that you use genuine toner from the supplier.
The supplier shall not be responsible for any damage or expense that might result from the use of parts
other than genuine parts from the supplier with your office products.
Do not make copies of any item for which copying is prohibited by law.
Copying the following items is normally prohibited by local law:
Bank billes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses.
TABLE OF CONTENTS
Trademarks.............................................................................................................1
Safety Information ................................................................................................. 2
Safety During Operation.............................................................................................2
ENERGY STAR Program .......................................................................................6
How to Read This Manual .....................................................................................7
1. Getting Started
Features of this Printer..........................................................................................9
Guide to the Printer .............................................................................................10
Exterior: Front View..................................................................................................10
Basic Model Printer Exterior: Rear View ..................................................................11
Network Standard Model Exterior: Rear View..........................................................12
Inside........................................................................................................................ 13
Control Panel ........................................................................................................... 14
2. Paper and Other Media
Paper and Other Media Supported by This Printer...........................................15
Paper Sizes ..............................................................................................................15
Paper Recommendations.........................................................................................18
Loading Paper......................................................................................................22
Loading Paper in Tray 1/Optional Paper Feed Unit ................................................. 22
Loading Paper in the Bypass Tray ........................................................................... 24
3. Replacing Consumables and Maintenance Kit
Toner Cartridge....................................................................................................29
Waste Toner Bottle Type 155..............................................................................32
Photo Conductor Unit Type 125 Black/Color ....................................................34
Fusing Unit Type 155...........................................................................................39
Intermediate Transfer Unit Type 125..................................................................43
4. Cleaning and Adjusting the Printer
Cautions to Take When Cleaning.......................................................................49
Adjusting the Color Registration........................................................................ 50
Adjusting the Image Density...............................................................................51
Adjusting the Tray Registration ......................................................................... 53
i
5. Troubleshooting
Error & Status Messages on the Control Panel ................................................55
Printer Does Not Print .........................................................................................64
Other Printing Problems ..................................................................................... 67
Removing Misfed Paper ...................................................................................... 71
When "Remove Misfeed A: Internal Path" Appears ................................................. 71
When "Remove Misfeed B: Fusing Unit" Appears ...................................................72
When "Remove Misfeed Y: Paper Tray" Appears.................................................... 74
When "Remove Misfeed Z: Duplex Unit" Appears ................................................... 75
6. Appendix
Consumables .......................................................................................................77
Moving and Transporting the Printer.................................................................79
Moving the Printer .................................................................................................... 80
INDEX......................................................................................................... 81
ii
Trademarks
Microsoft, Windows and Windows NT are registered trademarks of Microsoft
Corporation in the United States and/or other countries.
IPS-PRINT Printer Language Emulation Copyright© 1999-2000 Oak Technology,
Inc., All rights reserved.
Other product names used herein are for identification purposes only and might
be trademarks of their respective companies. We disclaim any and all rights to
those marks.
The proper names of the Windows operating systems are as follows:
•Microsoft
•Microsoft
•Microsoft
• The product names of Windows
Microsoft
Microsoft
Microsoft
• The product names of Windows
Microsoft
Microsoft
• The product names of Windows Server
Microsoft
Microsoft
Microsoft
• The product names of Windows NT
Microsoft
Microsoft
®
Windows® 95 operating system
®
Windows® 98 operating system
®
Windows® Millennium Edition (Windows Me)
®
®
Windows® 2000 Advanced Server
®
Windows® 2000 Server
®
Windows® 2000 Professional
®
Windows® XP Professional
®
Windows® XP Home Edition
®
Windows ServerTM 2003 Standard Edition
®
Windows ServerTM 2003 Enterprise Edition
®
Windows ServerTM 2003 Web Edition
®
Windows NT® Server 4.0
®
Windows NT® Workstation 4.0
2000 are as follows:
®
XP are as follows:
TM
2003 are as follows:
®
4.0 are as follows:
Notes:
Some illustrations in this manual might be slightly different from the machine.
Certain options might not be available in some countries. For details, please contact your local dealer.
1
Safety Information
R
R
When using your printer, the following safety precautions should always be followed.
Safety During Operation
In this manual, the following important symbols are used:
WARNING:
CAUTION:
Indicates a potentially hazardous situation which, if instructions
are not followed, could result in death or serious injury.
Indicates a potentially hazardous situation which, if instructions are
not followed, may result in minor or moderate injury or damage to
property.
2
R WARNING:
• It is dangerous to handle the plug with wet hands. Doing this may result in receiving an electric shock.
• Connect the power cord directly into a wall outlet and never use an extension cord.
• Disconnect the power plug (by pulling the plug, not the cable) if the
power cable or plug becomes frayed or otherwise damaged.
• Confirm that the wall outlet is near the machine and freely accessible,
so that in event of an emergency, it can be unplugged easily.
• Only connect the machine to the power source described in the manual.
• Avoid multi-wiring.
• Do not damage, break or make any modifications to the power cord.
Do not place heavy objects on it, pull it hard or bend it more than necessary. These actions could cause an electric shock or fire.
• To avoid hazardous electric shock or laser radiation exposure, do not
remove any covers or screws other than those specified in this manual.
• Turn off the power and disconnect the power plug (by pulling the plug,
not the cable) if any of the following conditions exists:
• You spill something into the equipment.
• You suspect that your equipment needs service or repair.
• Your equipment's cover has been damaged.
• Do not incinerate spilled toner or used toner. Toner dust might ignite
when exposed to an open flame.
• Disposal should take place at our authorized dealer or at appropriate
collection sites.
• Dispose of the used toner cartridge in accordance with the local regulation.
• Do not take apart or attempt any modifications to this machine. There
is a risk of fire, electric shock, explosion or loss of sight. If the machine
has laser systems, there is a risk of serious eye damage.
• Do not place the IC2 lithium battery near or into fire, or it will explode
and cause a burn.
• The User Account Enhance Unit installed on the controller board has
a IC2 lithium battery which can explode if replaced incorrectly. Replace the User Account Enhance Unit only with the indicated one.
3
R CAUTION:
• Do not eat or swallow toner.
• Keep toner (used or unused) and toner cartridge out of reach of children.
• Protect the equipment from dampness or wet weather, such as rain, snow,
and so on.
• Unplug the power cord from the wall outlet before you move the equipment.
While moving the equipment, you should take care that the power cord will
not be damaged under the equipment.
• When you disconnect the power plug from the wall outlet, always pull the
plug (not the cable).
• Do not allow paper clips, staples, or other small metallic objects to fall inside
the equipment.
• For environmental reasons, do not dispose of the equipment or expended
supply waste at household waste collection points. Disposal can take place
at an authorized dealer or at appropriate collection sites.
• The inside of the machine becomes very hot. Do not touch the parts with a
"v" label (means hot surface). Touching a part with a "v" label (means hot
surface) could result in a burn.
• The fusing unit becomes very hot. When installing the new fusing unit, turn
off the printer and wait about 30 minutes. After that, install the new fusing
unit. Not waiting for the unit to cool down can result in a burn.
• Do not pull out the fusing unit forcefully. It may cause the unit to fall and result in an injury.
• When touching the fusing unit, do not touch any areas other than the handle
as it may cause a burn.
• Do not put an object on the right cover when it is open.
4
R CAUTION:
• When removing misfed paper, do not touch the fusing unit because it could
be very hot.
• To prevent an injury, this printer should be lifted by at least two people.
• When moving the machine, each person should hold the handles that are
located on opposite sides, and then lift it slowly. Lifting it carelessly or dropping it may cause an injury.
• Before installing options, the machine should be turned off and unplugged
for at least half an hour. Components inside the machine become very hot,
and can cause a burn if touched.
• When moving the Paper Feed Unit, hold the handles that are located on the
top of the unit, and then lift it slowly. Lifting it carelessly or dropping it may
cause an injury.
• Do not touch the inside of the controller board compartment. It may cause a
machine malfunction or a burn.
• Keep the machine away from humidity and dust. A fire or an electric shock
might occur.
• Place the machine on a strong and level surface. Otherwise, the machine
might fall and result in an injury.
• If you use the machine in a confined space, confirm that there is a continuous flow of air.
• When pulling the paper tray out, be careful not to pull it strongly. If you do,
the tray might fall and cause an injury.
• This product uses low frequency electromagnetic fields and may cause
harmful interference to sensitive medical implant devices. If you have a cardiac pacemaker or implantable defibrillator, please consult your doctor for
additional suggestion or advice.
5
ENERGY STAR Program
As an ENERGY STAR Partner, we have determined
that this machine model meets the ENERGY STAR
Guidelines for energy efficiency.
The ENERGY STAR Guidelines intend to establish an international energy-saving system for
developing and introducing energy-efficient office equipment to deal with environmental issues, such as global warming.
When a product meets the ENERGY STAR Guidelines for energy efficiency, the Partner shall
place the ENERGY STAR logo onto the machine model.
This product was designed to reduce the environmental impact associated with office equipment by means of energy-saving features, such as Low-power mode.
❖❖❖❖ Low-power Mode (Energy Saver mode)
This printer automatically lowers its power consumption 5 minutes after the
last operation has been completed. To exit Low-power (Energy Saver) mode,
press any key on the control panel. For more information about how to configure Energy Saver mode, see "Making Printer Settings with Control Panel",
Administrator Reference on the CD-ROM labeled "Operating Instructions".
❖❖❖❖ Specifications
Energy Saver mode Power Consumption 15 W or less
Default Time 5 minutes
Recovery Time 3 seconds or less
6
How to Read This Manual
R
R
Symbols
In this manual, the following symbols are used:
WARNING:
This symbol indicates a potentially hazardous situation which, if instructions
are not followed, could result in death or serious injury.
CAUTION:
This symbol indicates a potentially hazardous situation which, if instructions
are not followed, may result in minor or moderate injury or damage to property.
* The statements above are notes for your safety.
Important
If this instruction is not followed, paper might be misfed or data might be lost.
Be sure to read this.
Preparation
This symbol indicates the prior knowledge or preparations required before
operating.
Note
This symbol indicates precautions for operation, or actions to take after misoperation.
Limitation
This symbol indicates numerical limits, functions that cannot be used together,
or conditions in which a particular function cannot be used.
Reference
This symbol indicates a reference.
[]
Keys that appear on the machine's panel display.
Keys and buttons that appear on the computer's display.
{}
Keys built into the machine's control panel.
Keys on the computer's keyboard.
7
8
1. Getting Started
Features of this Printer
❖❖❖❖ High Image Quality
True 1200 x 1200 dpi resolution provides high resolution. You can print various business documents in fine detail from presentations and newsletters
containing illustrations or graphics to catalogues, ads, and pictures. In addition, the built-in automatic color registration function assures high image
quality at all times.
❖❖❖❖ High Performance
By using an intermediate transfer belt with the single path method, we have
achieved short paper path architecture equivalent to the single drum method.
These printers are as compact as a monochrome printer, but offer high performance output of 16 pages per minute (ppm)/21 ppm in black and white, 16
ppm/17 ppm in full color (printing speeds vary depending on model-check
which model you have). The printer performs duplex printing at the same
speed as simplex printing with the Interleave function installed. Also, by using induction-heating technology in the fusing unit, a short warm-up time after turning the printer on has been achieved and also the recovery time from
the Energy Saver mode has been reduced for fast printout when you want to
print immediately. The printer also comes with our advanced-technology
high-speed controller that allows fast printing and time saving on the total
printing time for large-volume data.
❖❖❖❖ Ease of Use
With a compact body like our other A4 16/21 ppm monochrome printer
(printing speeds vary depending on model), it takes up minimum space. Also, the optional duplex unit is installed on the front cover so you don't need
extra space or cover opening space. Replacing consumables is easy so you
don't need to spend time on maintenance.
By using induction-heating technology in the fusing unit, we've reduced the
time to reach the fusing temperature. And, the printer can reduce power consumption to the lowest level possible when idle.
Many different interface options such as a USB 2.0 interface or wireless LAN
can be installed in the printer according to your requirements.
9
Getting Started
Guide to the Printer
1
Exterior: Front View
1. Standard Tray
Output is stacked here with the print side
down.
2. Upper Left Cover
Open this cover when replacing toner
cartridges.
3. Ventilator
The ventilator helps to keep the components inside the printer from overheating. Do not block the ventilator as it may
cause a printer malfunction due to overheating.
ZHBH020E
4. Control Panel
Contains keys for printer control and a
panel display that shows the printer status.
5. Front Cover
Open this cover when replacing the fusing unit or transfer roller, installing the
Duplex Unit, or removing misfed paper.
6. Bypass Tray
Use to print onto thick paper, OHP transparencies, custom size paper, and envelopes as well as plain paper. When
printing on custom size paper, printer
driver settings are required.
10
7. Tray 1
Up to 530 sheets of plain paper can be
loaded.
Basic Model Printer Exterior: Rear View
Guide to the Printer
1
ZHBH031E
1. Ventilator
The ventilator helps to keep the components inside the printer from overheating. Do not block the ventilator as it may
cause a printer malfunction due to overheating.
2. Right Cover
Open this cover when replacing photo
conductor units, the transfer belt or waste
toner bottle.
3. Power Switch
Use this switch to turn the power on and
off.
4. Standard Tray Extension
Pull out this extension when printing on
paper of its length is longer than that of
A4 or 8
1
/2” × 11”.
5. Controller Board
Slide this out when installing options
such as Memory Unit, Printer Hard Disk,
1394 Interface Unit, 802.11b Interface
Unit, USB2.0 Interface Unit or User Account Enhance Unit.
6. Parallel Port
Use a parallel cable to connect the printer
to the computer.
7. USB Port
Use a USB cable to connect the printer to
the host computer.
8. Ventilator
The ventilator helps to keep the components inside the printer from overheating. Do not block the ventilator as it may
cause a printer malfunction due to overheating
9. Optional Paper Feed Unit Con-
nector
Use the Paper Feed Unit connector to
connect the printer to the Paper Feed
Unit.
ZHBH700E
10. Power Port
Connect the power cable to this port and
the other end of the cable to the outlet.
11
1
Getting Started
Network Standard Model Exterior: Rear View
ZHBH030E
1. Ventilator
The ventilator helps to keep the components inside the printer from overheating. Do not block the ventilator as it may
cause a printer malfunction due to overheating.
2. Right Cover
Open this cover when replacing photo
conductor units, the transfer belt or waste
toner bottle.
3. Power Switch
Use this switch to turn the power on and
off.
4. Standard Tray Extension
Pull out this extension when printing on
paper of its length is longer than that of
A4 or 8
1
/2” × 11”.
5. Controller Board
Slide this out when installing options
such as Memory Unit, Printer Hard Disk,
1394 Interface Unit, 802.11b Interface
Unit, USB2.0 Interface Unit or User Account Enhance Unit.
6. Parallel Port
Use a parallel cable to connect the printer
to the computer.
7. USB Port
Use a USB cable to connect the printer to
the host computer.
8. Ethernet Port
Use a network interface cable to connect
the printer to the network.
9. Ventilator
The ventilator helps to keep the components inside the printer from overheating. Do not block the ventilator as it may
cause a printer malfunction due to overheating
12
10. Optional Paper Feed Unit Con-
nector
Use the Paper Feed Unit connector to
connect the printer to the Paper Feed
Unit.
ZHBH700E
11. Power Port
Connect the power cable to this port and
the other end of the cable to the outlet.
Inside
Guide to the Printer
1
ZHBH040E
1. Fusing Unit
Fuses the image on paper.
When "Replace Fusing Unit" appears on
the panel display, replace this unit.
2. Transfer Roller
When "Replace Fusing Unit" appears on
the panel display, replace this roller.
3. Duplex Unit (optional)
Use to print on both sides of paper.
4. Toner Cartridges
When "Add Toner (color)" appears on the
panel display, replace the indicated color
of the toner cartridge.
5. Photo Conductor Unit Color/Black
When "Replace Color PCU" or "Replace
Black PCU" appears on the panel display,
replace the indicated Photo Conductor
Unit.
6. Transfer Belt
When "Replace Transfer Belt" appears on
the panel display, replace this unit.
7. Waste Toner Bottle
Collects waste toner. When "Replace
Waste Toner" appears on the panel display, replace this bottle.
13
1
Getting Started
Control Panel
ZHBSA010E
1. Panel Display
Shows the current status of the printer
and error messages.
2. {
{Job Reset}}}} Key
{{
When the printer is online, press this key
to cancel any ongoing print job.
3. {
{On Line}}}} Key
{{
Indicates whether the printer is online or
offline.
Press this key to switch between online
and offline.
When the lamp is lit, the printer is online,
enabling data reception from the host
computer.
When the lamp is off, the printer is offline, disabling data reception from the
host computer.
Press this key to return to the ready condition.
4. {
{Form Feed}}}} Key
{{
When the printer is offline, press this key
to print all the data left in the printer's input buffer.
You can use this to force the printer to
print the data received in the online status when the paper size or type does not
match with the actual set size or type.
5. {
{Menu}}}} Key
{{
Press this key to make and check the current printer settings.
6. Power Indicator
Power indicator is on while the power
switch is on. Power indicator is off when
the power is turned off or while the printer is in Energy Saver mode.
7. Error Indicator
Lights when a printer error occurs. Goes
off when the printer goes in Energy Saver
mode.
8. Data In Indicator
Blinks while the printer is receiving data
from a computer. Stays on when there is
data to be printed.
9. {
{Escape}}}} Key
{{
Press this key to return to the previous
condition on the panel display.
10. {
{Enter #}}}} Key
{{
Press this key to execute menu items selected on the panel display.
11. {
{{{UUUU}}}}{{{{TTTT}}}
Use these keys to increase or decrease
values on the panel display when making
settings. Keep pressing the key to quicken scrolling, and increase or decrease values on the panel display in units of 10.
} Keys
14
2. Paper and Other Media
Paper and Other Media Supported by This Printer
Paper Sizes
This section describes the paper size, feed direction, and the maximum amount
of paper that can be loaded into each paper tray in this printer.
Note
❒ The following symbols and terminology are used to represent the feed direc-
tion.
In this manual On the panel display Paper feed direction
K ↑ (Feed direction)
❒ Be careful of the paper feed direction. The direction is determined for each pa-
per size.
A4 (210 × 297)
8 1/2 × 11
Short-edge feed direction
15
Paper and Other Media
❖❖❖❖ Input Paper Sizes (Metric version)
2
Feed direction
A4 K 210 × 297
B5 JIS K 182 × 257
A5 K 148 × 210
A6 K 105 × 148
1
Legal (LG, 8
Letter (LT, 8
1
/2 × 81/2 inches
5
Executive (Exec., 7
Folio (8
Foolscap (F4, 8
F/GL (8 × 13 inches) K 203 × 330
Com#10 Env (4
C5 Env (6.38 × 9.02 inches)
C6 Env (4.49 × 6.38 inches)
DL Env (4.33 × 8.66 inches) K 110 × 220
/2 × 14 inches)
1
/2 × 11 inches)
1
/4 × 101/2 inches)
1
/4 × 13 inches)
1
/2 × 13 inches)
1
/8 × 9 1/2 inches)
K 216 × 356
K 216 × 279
K 140 × 216
K 184 × 276
K 210 × 330
K 216 × 330
K 104.8 × 241.3
K 162 × 229
K 114 × 162
Size (mm)
Bypass Tray
Tray 1
Paper Feed Unit
(Tray 2/3)
16
7
Monarch Env (3
Custom Size - -
16K (7.68 × 10
/8 × 7 1/2 inches)
1
/2 inches)
K 98.4 × 190.5
K 195 × 267
•
Means that the size is supported and the printer selects the paper size automatically.
•
Means that the size is supported. See p.24 “Loading Paper in the Bypass
Tray”.
•
Means that the size is supported but the paper size should be set with the
control panel as a custom size. The supported size is approximately 90 216 mm in width and 148 - 356 mm in length.
•
Means that the size is not supported.
❖❖❖❖ Input Paper Sizes (Inch version)
Paper and Other Media Supported by This Printer
Legal (LG) K
Letter (LT) K
1
/2 × 8 1/2 inches
5
K
Executive (Exec.) K
Feed direction
Size (inch)
1
8
/2 × 14
1
8
/2 × 11
51/2 × 81/
1
7
/4 × 101/
A4 K 8.26 × 5.83
B5 JIS K 7.17 × 10.12
A5 K 5.83 × 8.26
A6 K 4.13 × 5.63
Folio K
Foolscap F4 K
1
8
/4 × 13
1
8
/2 × 13
F/GL K 8 × 13
Com#10 Env K
1
4
/8 × 9 1/
C5 Env K 6.38 × 9.02
C6 Env K 4.49 × 6.38
DL Env K 4.33 × 8.66
Bypass Tray
Tray 1
Paper Feed
Unit (Tray 2/3)
2
2
2
2
Monarch Env K
7
3
/8 × 7 1/
2
Custom Size - -
16K K
7.68 × 10
1
/
2
•
Means that the size is supported and the printer selects the paper size automatically.
•
Means that the size is supported. See p.24 “Loading Paper in the Bypass
Tray”
•
Means that the size is supported but the paper size should be set with the
control panel as a custom size. The supported size is approximately 3.5 -
8.5 inches in width and 5.8 - 14 inches in length.
•
Means that the size is not supported.
17
Paper and Other Media
❖❖❖❖ Paper weight and number of sheets to be set
2
Supported paper weight
Tray 1
Bypass Tray
PAPER FEED UNIT Type 3000
*1
Confirm that the top of the stack is not higher than the limit mark inside the tray.
60 - 105 g/m
Bond)
60 - 165 g/m
Index)
60 - 105 g/m
Bond)
2
(16 - 28 lb.
2
(16 - 90 lb.
2
(16 - 28 lb.
Maximum number of
sheets (plain paper)
530 (80 g/m2, 20 lb. Bond)
100 (80 g/m2, 20 lb. Bond)
530 (80 g/m2, 20 lb. Bond)
*1
Paper Recommendations
Loading Paper
Important
❒ Do not use paper that is meant for an ink-jet printer, or it may stick to the fus-
ing unit and cause a paper misfeed.
❒ Set the paper as described below
• Tray 1: Print side facing up
• Paper Feed Unit: Print side facing up
• Bypass Tray: Print side facing down
❒ Print quality cannot be guaranteed if paper other than the ones recommended
is used. For more information about recommended paper, contact your sales
or service representative.
Storing Paper
• Paper should always be stored properly. Improperly stored paper might result in poor print quality, paper misfeeds, or printer damage. Recommendations are as follows:
• Avoid storing paper in humid areas.
• Avoid exposing paper to direct sunlight.
• Store on a flat surface.
• Keep paper in the package in which the paper came.
Types of Paper and Other Media
❖❖❖❖ Plain Paper
• Plain paper refers to paper up to 105 g/m2 (28 lb. Bond). If you print on pa-
per heavier than 105 g/m
2
(28 lb. Bond), use the Bypass Tray.
18
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