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This product may be covered by one of more of the following U.S. Patents: 4,500,919, 4,837,722, 5,212,546, 5,343,311, 5,424,754, 5,467,446, 5,506,946,
5,517,334, 5,537,516, 5,543,940, 5,553,200, 5,615,314, 5,619,624, 5,625,712, 5,666,436, 5,760,913, 5,818,645, 5,835,788, 5,867,179, 5,959,867,
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6,310,697, 6,327,047, 6,327,050, 6,327,052, RE36,947, D406,117, D416,550, D417,864, D419,185. D426,206, D439,851, D444,793
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The eBeam logo, the Electronics For Imaging logo, the Fiery Driven logo, the Splash logo, AutoCal, ColorCal, Command WorkStation, DocBuilder, DocBuilder
Pro, DocStream, eBeam, EFI Color Profiler, EFI Production System, EFI ScanBuilder, Fiery X2, Fiery X2e, Fiery X2-W, Fiery X3e, Fiery X4, Fiery ZX, Fiery Z4,
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Electronics For Imaging
303 Velocity Way
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Contents
Preface
About this manual
Terminologyxii
About the documentation
Fiery 3850C job environments
Permissionsxiv
Chapter 1: Operating the Fiery 3850C
Using the Control Panel
Control Panel Fiery 3850C status messages1-3
Restarting the Fiery 3850C
Turning the printer off1-10
Restarting the Fiery 3850C1-10
Chapter 2: Introduction to Command WorkStation
About Command WorkStation
Starting up and logging in
Connecting to the Fiery 3850C2-4
Logging in2-5
Logging out2-7
xi
xiii
xiv
1-1
1-10
2-1
2-4
The Command WorkStation interface
Window area (Queues, Archive, Job Log)2-9
Menu bar2-10
Server selection tabs2-13
Sliders2-14
Job ticket information2-16
Window selection tabs2-16
Thumbnails and full-screen previews (Job Merge and Edit)
Editing and merging files with Job Merge and Edit2-38
Full-screen previews2-40
Chapter 3: Managing Print Jobs
Communicating with users
What the user needs to know3-1
Customizing the Command WorkStation window3-3
Setting Command WorkStation Preferences
Printing Fiery 3850C information pages
Workflow scenarios
Using the printer3-10
Canceling jobs
Previewing print jobs
Previewing the currently rasterizing job3-12
2-27
2-30
2-36
2-38
3-1
3-4
3-6
3-8
3-11
3-12
Merging raster files with Job Merge and Edit
Viewing and overriding print settings
Downloading files and fonts
Managing server fonts3-25
Archiving jobs
Using the Job Log
Other server management commands
3-14
3-20
3-22
3-27
3-27
3-29
ix Contents
Chapter 4: Overview of Fiery WebTools
Fiery WebTools
Access privileges4-1
Using Fiery WebTools
Chapter 5: Fiery WebSpooler
Tracking and managing jobs with Fiery WebSpooler
About the Fiery WebSpooler window5-3
Manipulating job options and job flow5-4
Overriding job option settings5-6
Thumbnails and full-screen previews (Job Merge and Edit)5-7
Using the Job Log5-9
Appendix A: Troubleshooting
Error messages
Maintaining optimal system performance
Troubleshooting
Command WorkStation hangsA-7
Command WorkStation fails to connect to the Fiery 3850CA-7
Unexpected printing resultsA-9
Clearing the serverA-10
Users are unable to connect to the Fiery 3850CA-10
Setup error messagesA-11
4-1
4-2
5-1
A-1
A-6
A-7
Index
x Contents
xi About this manual
Preface
The Fiery 3850C™ is a special-purpose controller board built into the printer. It
enables you to use your printer as a high-speed networked color printer.
This manual is intended for Fiery 3850C operators or administrators, or users with the
necessary access privileges, who monitor and manage job flow and troubleshoot
problems that may arise. It describes the functions and features of Fiery™ utilities and
Fiery WebTools™ for the purposes of print job management and color quality control.
Although it may not be the case at all sites, the documentation for this product
assumes the presence of an operator who controls and manages jobs sent by users from
remote workstations.
N
:
OTE
The term “Fiery 3850C” is used in this manual to refer to the printer in which
the Fiery 3850C is embedded. The name “Aero” is used in illustrations to represent the
Fiery 3850C.
About this manual
This manual is organized as follows:
• Chapter 1 describes the Fiery 3850C Control Panel. It explains the various messages
and icons that you might see and describes how to print system information pages. It
also explains how to properly start up and shut down the Fiery 3850C.
• Chapters 2 and 3 describe the Command WorkStation interface. The Command
WorkStation application can be installed on networked Windows computers and
used to view and manage virtually all aspects of Fiery 3850C activity. In addition to
providing a graphic display of the job flow, the Command WorkStation allows you
to reprint or hold jobs, view and override print option settings, download files,
manage printer fonts, preview print jobs, calibrate the Fiery 3850C, and perform
Setup (server configuration). The Command WorkStation also provides tools for
archiving jobs and moving jobs between Fiery 3850C printers.
• Chapter 4 introduces Fiery WebTools, explains how to access them, and directs you
to sources of more information (in this manual or in other manuals in the
documentation set).
xii Preface
• Chapter 5 describes Fiery WebSpooler, which can be used to view and manage Fiery
3850C job activity. The interface and features of Fiery WebSpooler have identical
counterparts in the Command WorkStation; therefore, this chapter refers you to
Chapters 2 and 3 for details about Fiery WebSpooler.
•Appendix A lists error messages that you might see on the Fiery 3850C Control
Panel, the Command WorkStation, Fiery WebSpooler, or the printer, and contains
some troubleshooting information.
Terminology
Specific terms are explained as they are introduced. However, the following general
terms are used throughout:
•
PostScript (PS)
—A computer language designed as a page description language.
The Fiery 3850C uses this language for imaging the page and for communication
with applications and with the print engine.
•
Printer Control Language (PCL)
—A computer language designed as a page
description language. The Fiery 3850C uses this language for imaging the page and
for communication with applications and with the print engine.
•
—A file consisting of PostScript or PCL commands and comments that describe
Job
the graphics, sampled images, and text that should appear on each page of a
document, and the printer options that should be used in printing, such as media or
color rendering style. The postscript or PCL files described include PDF files.
Spool
•
—Write to a disk. Usually used here to refer to a PostScript or PCL print job
being saved to the Fiery 3850C hard disk in preparation for processing and printing.
•
—Acronym for raster image processing, which changes text and graphics
RIP
commands into descriptions of each mark on a page. In common use as a noun, a
“raster image processor” (RIP) is the computer processor that performs this function.
•
—The process of rendering, or imaging, a page or a job on a printer.
Print
These concepts can explain how the Fiery 3850C and the printer work together as a
powerful printing system. The Fiery 3850C RIP changes text and graphics commands
in PostScript or PCL into color specifications for each dot of toner deposited on a page
by the printer.
xiii About the documentation
About the documentation
This manual is part of the set of Fiery 3850C documentation, which includes the
following manuals for users and system administrators:
• The
Configuration Guide
Fiery 3850C for the supported platforms and network environments. It also
includes guidelines for setting up UNIX, Windows 2000, Windows NT 4.0, and
Novell NetWare servers to provide PostScript or PCL printing services to clients.
•
Getting Started
3850C. Specifically, it describes installation of PostScript or PCL printer drivers,
printer description files, and other user software provided on the User Software CD
and Command WorkStation CD. It also explains how to connect each user to the
network.
• The
Printing Guide
send jobs via remote workstations on the network or via a direct parallel port
connection.
describes how to install software to enable users to print to the Fiery
explains basic configuration and administration of the
describes the printing features of the Fiery 3850C for users who
• The
Color Guide
to a Fiery 3850C printer. It also includes practical color printing tips and application
notes that explain how to print to the Fiery 3850C from popular Windows and Mac
OS applications.
• The
Job Management Guide
including the Command WorkStation, and how they can be used to manage jobs
and maintain color quality. This book is intended for an operator or administrator,
or a user with the necessary access privileges, who needs to monitor and manage job
flow, perform color calibration, and troubleshoot problems that may arise.
•
Release Notes
the problems you may encounter.
provides an introduction to the basics of color theory and printing
explains the functions of the Fiery 3850C client utilities,
provide last-minute product information and workarounds for some of
xiv Preface
Fiery 3850C job environments
The Fiery 3850C supports several levels of control of printing, job management, and
setup, and offers you the flexibility to choose the configuration that corresponds to the
requirements of your site. Your situation may correspond to one of the descriptions
outlined in the following section, or you may prefer an intermediate level of control.
At one extreme, an administrator or operator in a high-volume printing environment
controls the entire job flow and all printing. Print jobs arriving from remote users are
spooled to the server disk and stored until the operator decides it is time to print them.
Additional functions (calibration, job overrides, prioritizing, font management) are
reserved for the administrator or operator.
At the other extreme, anyone on the local network can control all printing and
server functions; operator intervention is not necessary. Users can print from their
workstations to any of the published print connections. Anyone can use the Command
WorkStation or Fiery WebSpooler to control any print job.
The spectrum of control that an administrator can implement is described in the
Configuration Guide
.
Permissions
Support for these job environments is achieved by a combination of Fiery 3850C
Setup options. By default, anyone can access Setup, but the administrator can limit
access to Setup by specifying an Administrator password for the Fiery 3850C (see the
Configuration Guide
Also by default, anyone can log in to the Command WorkStation or Fiery WebSpooler
and control job flow, but an administrator can restrict access to these functions by
specifying an Operator password.
).
xv Fiery 3850C job environments
The three security levels from greatest to least control are:
•
Administrator
—confers control of Setup and is the highest level of control. The
person who has access to Setup can control the printing and job management
environment by enabling print connections and setting passwords. The
Administrator can also manage the fonts on the server, clear the server disk when
necessary, and set a common web link for all users who log in to the Fiery 3850C
using their web browser.
Operator
•
—includes control of print jobs that arrive at the server and the ability to
perform calibration and reboot the server.
•
—allows users to view the status of active jobs and the list of stored jobs. They
Guest
cannot make changes to jobs or change their printing instructions. A password is not
needed to log in as Guest and view jobs from the Command WorkStation, or Fiery
WebSpooler windows.
This manual describes the features of the Fiery client utilities, including the Command
WorkStation, and all operator privileges, whether those privileges are available to
everyone or are exclusive to only certain people. It also includes descriptions of
administrator functions and provides references to other manuals for more
information.
1-1 Using the Control Panel
1
Chapter 1:
Operating the
Fiery 3850C
Display window
On Line button
Menu button
Cancel button
Enter button
You can use the Control Panel on the printer to access all basic functions of the Fiery
3850C, access special features, view status and information about jobs printed to the
Fiery 3850C, view printer error messages, print system pages, run diagnostics, and
configure Fiery 3850C Setup options. For information about Setup options and how
to use them, see the
Using the Control Panel
On LineMenu
Cancel
# Enter
Configuration Guide
Ready
.
Navigation buttons
Data InErrorPower
Activity lights
1-2 Operating the Fiery 3850C
1
The parts of the Control Panel that control functionality of the Fiery 3850C are:
Menu buttonMenu button—Enters the Functions menus. From a
Setup menu option, returns to the previous Setup
menu.
Activity lightsOnline light/Online Button—puts the Fiery 3850C
online or offline.
Light off—The Fiery 3850C is offline or the power is
off.
Solid green—The Fiery 3850C is online.
Power light
Off—The power is off.
Solid green—Indicates normal state.
Blinking green—The Fiery 3850C is warming up.
Error light
Blinking red—An error has occurred that may not
interfere with printing. The Fiery 3850C requires
attention.
Solid red—
Data in light
Blinking green—The Fiery 3850C is spooling or
RIPping a job.
Navigation buttonsUp arrow—In Setup menus, advances from one
menu to the next. When entering numbers or text,
increment to the previous number or character.
Down arrow—In Setup menus, advances from one
menu to the previous. When entering numbers or
text, decrements to the next number or character.
Right arrow—Advances the cursor to the text-entry
position to the right.
Left arrow—When entering numbers or text,
backspaces and deletes.
1-3 Using the Control Panel
1
Enter buttonActivates the currently selected option and, if
applicable, proceeds to the next menu.
While RIPping, Enter stops printing or processing
the current job after the printer has finished printing
the current page.
If the correct page size is unavailable for the current
job, Enter forces the Fiery 3850C to print the job on
the default paper size.
Cancel buttonIn Setup menus, exits menus entirely, returning to
Info.
While printing, Cancel stops printing the current
job.
Control Panel Fiery 3850C status messages
When the Fiery 3850C has control of the Control Panel, the LCD provides
information about the current status of the Fiery 3850C.
Control Panel Fiery 3850C status messages are:
Ready
<Message>
(Error light
blinking)
<Message>
(Error light solid)
Processing
Printing
<Job Name>
PrintingAppears when the Fiery 3850C is printing a job. The
The Fiery 3850C is in a normal state, ready to print.
Displays a warning message. An error has occurred that may
not interfere with printing. The Fiery 3850C requires
attention.
Displays an error message. An error has occurred that
prevents printing.
Appears when the Fiery 3850C is processing a job. The
activity light flashes green.
Appears when the Fiery 3850C is printing a page from the
Print menu. Job Name indicates the type of special page.
The activity light flashes green.
activity light flashes green.
1-4 Operating the Fiery 3850C
1
<User Name>
Copies: #C/#T
Canceling
NOTE: If the Fiery 3850C is idle for more than the default time of two minutes, control
of the Control Panel returns to the printer. Press the Menu button to return control to
the Fiery 3850C.
Appears when the Fiery 3850C is printing a job. #C
indicates the copy currently printing; #T indicates the total
number of copies in the job. The activity light flashes green.
Appears when the Cancel button has been pressed and the
currently printing or processing job is being canceled.
1-5 Using the Control Panel
1
Press the Menu key to display the Functions menu. The following options are
available:
Check and Print
Secure Print
Print Menu
Select to view pending jobs. Scroll through the list of
pending jobs with the up and down arrow keys. Press the
Enter button to print the selected job.:
Select to view pending secure print jobs.:
Select to print system pages from the Fiery 3850C. Scroll
through the submenu with the up and down arrow buttons.
Press the Enter button to print the selected page.
Print Config Page
Gives the current Fiery 3850C and device configuration.
This page lists general information about the hardware and
software configuration of the Fiery 3850C, the current
options for all Setup settings, information about the current
calibration, and if applicable, the Ethernet and Token Ring
addresses of the Fiery 3850C.
Print Job Log
A list of the last 55 print jobs. For information on the fields
in the Job Log and on printing it in other forms, see
page 2-30.
Print PCL Font List
A list of all PCL fonts resident on the Fiery 3850C hard
disk.
Print PS Font List
A list of all PostScript fonts resident on the Fiery 3850C
hard disk.
Print Test Page
Enables you to confirm that the Fiery 3850C is properly
connected to the printer. The Test Page provides sample
images and color samples. The following information is
also listed: Server name, Printer model, color settings,
calibration information, and date and time printed.
Tray Setup MenuAccesses Tray Setup menus. Use these menus to set the size,
paper type, and locking for each installed paper tray.
1-6 Operating the Fiery 3850C
1
Resets
System Setup
Select reset system values on the Fiery 3850C.
Clear Log/Queues
Select Yes or No with the up and down arrow buttons. Press
Enter to enact your selection.
Clear Fonts
Select Yes or No with the up and down arrow buttons. Press
Enter to enact your selection.
Reset Color
Select Yes or No with the up and down arrow buttons. Press
Enter to enact your selection.
Restore Defaults
Select Yes or No with the up and down arrow buttons. Press
Enter to enact your selection.
Restart Printer
Select Yes or No with the up and down arrow buttons. Press
Enter to enact your selection.
Accesses the system setup menus
Printer Name
Use the up and down arrow buttons to select the character
for each space. Use the left and right arrow buttons to move
the cursor left or right.
Publish Printed Q
Select Yes or No with the up and down arrow buttons. Press
Enter to enact your selection.
Jobs to Save
Use the up and down arrow buttons to select the number of
jobs to save.
Energy Saver 1
Select On or Off with the up and down arrow buttons.
Press Enter to enact your selection.
Energy Saver 2
Select On or Off with the up and down arrow buttons.
Press Enter to enact your selection.
1-7 Using the Control Panel
1
E. Saver 2 Timer
Select a number of minutes with the up and down arrow
buttons. Press Enter to enact your selection.
Time
Use the up and down arrow buttons to select the number
for each space. Use the left and right arrow buttons to move
the cursor left or right.
Date
Use the up and down arrow buttons to select the number
for each space. Use the left and right arrow buttons to move
the cursor left or right.
Change Password
Select Yes or No with the up and down arrow buttons. Press
Enter to enact your selection.
If you select Yes, Enter the old password and then enter and
confirm the new password: Use the up and down arrow
buttons to select the character for each space. Use the left
and right arrow buttons to move the cursor left or right.
Press Enter to confirm your entry.
Printer Setup
Accesses the printer setup menus
Page Desc Lang
Use the up and down arrow buttons to select Auto, PCL, or
PS.
Default Paper
Use the up and down arrow buttons to select a paper size.
Auto Continue
Use the up and down arrow buttons to select On or Off.
Def Output Tray
Use the up and down arrow buttons to select a tray.
Job Separations
Use the up and down arrow buttons to select On or Off.
B&W Page Detect
Use the up and down arrow buttons to select On or Off.
1-8 Operating the Fiery 3850C
1
Hex Dump Mode
Use the up and down arrow buttons to select On or Off.
PS Setup
PCL Setup
Accesses the PostScript setup menus
Error Page
Use the up and down arrow buttons to select Yes or No.
Def Resolution
Use the up and down arrow buttons to select a resolution.
Accesses the PCL setup menus
Orientation
Use the up and down arrow buttons to select Portrait or
Landscape.
Form Length
Use the up and down arrow buttons to select a number of
lines.
Font Number
Use the up and down arrow buttons to select the number of
fonts, from 0 to 45.
Pitch
Use the up and down arrow buttons to select a size.
Symbol Set
Use the up and down arrow buttons to select the symbol
set.
Colorwise Setup
Memory Overflow
Use the up and down arrow buttons to select Yes or No.
Accesses the Colorwise setup menus
Source Profile
Use the up and down arrow buttons to select a profile.
Rendering Style
Use the up and down arrow buttons to select a style.
CMYK Sim Profile
Use the up and down arrow buttons to select a simulation
profile.
1-9 Using the Control Panel
1
Spot Color Match
Use the up and down arrow buttons to select On or Off.
Pure Black Text
Use the up and down arrow buttons to select On or Off.
Black Overprint
Use the up and down arrow buttons to select On or Off.
Visual Cal
I/O Port Setup
Starts the Calibration process. When you see the message
Printer Warning, use the up and down arrow buttons to
select Abort Calib or Start Calib. Visual Cal may requires a
password.
Accesses the Input/Output port setup menus
Ethernet
Use the up and down arrow buttons to select a On or Off.
Speed
Use the up and down arrow buttons to select a the network
connection speed, autodetect, 100, or 10.
Parallel Port
Use the up and down arrow buttons to select On or Off.
Port Timeout
Use the up and down arrow buttons to select a number of
seconds.
1-10 Operating the Fiery 3850C
1
Restarting the Fiery 3850C
Generally, you can leave the Fiery 3850C and the printer running all the time. This
section describes how to restart when necessary.
Turning the printer off
Use the procedure below to turn off power to the printer.
TOTURNOFFPOWERTOTHEPRINTER:
1. Make sure the Online button light is steady and unblinking.
If the button light is blinking, wait until all jobs have finished printing, and proceed
when the light becomes steady.
2. Press the main power switch on the printer.
The power switch is located on the front panel, to the left of the top paper tray.
Restarting the Fiery 3850C
When you restart the Fiery 3850C, fonts that have been downloaded to the hard disk
drive are not deleted. Print jobs in the Hold queue, the Printed queue, and jobs that
have been processed but not printed are not deleted; they will be available for printing
when you restart the Fiery 3850C.
TORESTARTTHE FIERY 3850C:
1. When the Control Panel reads READY, press the Menu button to access the Resets
menu.
When you restart the printer, make sure that the Fiery 3850C Control Panel reads
READY. If the printer is turned off during RIPping/Printing, this may cause Fiery
3850C hard disk damages.
2. Use the Down arrow button to scroll to Restart Printer. Press the Enter button.
2-1 About Command WorkStation
2
Chapter 2:
Introduction
to Command
WorkStation
This chapter introduces you to the graphical user interface of Command WorkStation.
Select a user level and log in to the Fiery 3850C. Once you have logged in, you can
tour the Command WorkStation windows. Your exploration will be more complete if
you have some jobs in the Spool area (jobs printed to the Hold queue) and have the
ability to send more jobs from a nearby computer.
Chapter 3 builds on the information in this chapter and describes job monitoring and
control in more depth.
About Command WorkStation
Command WorkStation provides a window on Fiery 3850C and printer functions,
and an interface from which you can control those functions. The Command
WorkStation application can be installed on a Windows computer with a TCP/IP or
IPX network connection to the Fiery 3850C.
By default, no passwords are set on the Fiery 3850C—in this default state, anyone can
perform Setup and use all Command WorkStation functions. Until Administrator and
Operator passwords are defined in Fiery 3850C Setup, you can log in to Command
WorkStation as an Administrator without entering a password, and you are given full
privileges. For information about Setup and specifying passwords, see the
Configuration Guide.
2-2 Introduction to Command WorkStation
2
After the Administrator has performed Setup and specified passwords, Command
WorkStation user options depend on your login level. If you log in to the Command
WorkStation as Guest, you have only the first option listed below. If you log in as
Operator, you have the first two options. If you log in as Administrator, you have all
four options.
Command WorkStation privileges include the following:
•A view of current printing jobs and jobs stored on the Fiery 3850C (Guest,
Operator, Administrator)
• Control of printing jobs (Operator, Administrator)
•Ability to perform calibration (Administrator)
•Access to Setup, management of resident fonts, clearing of the Fiery 3850C disk and
the Job Log (Administrator)
After you connect to a Fiery 3850C and log in, your first view of the Command
WorkStation is the Queues window (as indicated by the tab at the bottom) which is
divided into three regions by Spool, RIP, and Print status bars. The Queues window is
surrounded by a frame that includes slider buttons and menus.
Once the Fiery 3850C receives print jobs, the Queues window becomes a dynamic
display, filled with the names of jobs and their characteristics. Status bars animate in
real time as new jobs are processed and printed, and jobs move to different display
areas. An operator, who has complete job control, sets the process in motion for each
job.
The Spool, RIP, and Print areas of the Queues window represent the stages of printing
a job. Jobs come in at the top level (Spool) and drop down to the Print level, unless
they are held along the way.
• Spooled jobs—Jobs listed below the Spool status bar area are PostScript or PCL files
stored on the Fiery 3850C disk. These jobs were sent to either the Print queue
(white printer icons) or the Hold queue (yellow icons).
2-3 About Command WorkStation
2
• RIPped jobs—Jobs listed below the RIP status bar are ready to print. They have
already been rasterized (RIPped, or processed for printing) and are waiting, in order,
for access to the printer. Rasterized jobs can also be held; held jobs are displayed on a
yellow background.
• Printed jobs—Jobs listed below the Print status bar have already been printed.
Printed jobs can be stored on the Fiery 3850C disk. The number of jobs that can be
stored (from 1 to 99) is defined in Setup.
2-4 Introduction to Command WorkStation
2
You can interact with jobs in the window by selecting them and choosing from Job
menu commands or right-mouse menu commands, or by double-clicking them.
(However, if passwords have been set and you log in as Guest, you can only view jobs;
you cannot change or route them.) This chapter and the next explain the Command
WorkStation interface in detail.
Starting up and logging in
To start up the Command WorkStation application, click the Windows Start button
and choose Command WorkStation from the Programs menu; or, if you have created a
shortcut to the Command WorkStation application, double-click the Command
WorkStation icon.
Connecting to the Fiery 3850C
If the Command WorkStation was previously connected to the Fiery 3850C, you are
prompted to choose it from a list of servers.
If Command WorkStation has never been connected to the Fiery 3850C, you
are prompted to configure a new entry. Click OK and see Getting Started for
instructions on how to configure a new connection.
NOTE: Connection information must be specified using TCP/IP, and the device name
“3850C” used specifically.
With the Fiery 3850C device name selected, click OK. If the device name is not
displayed, click the plus sign (+) to expand the Fiery 3850C entry.
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