Ricoh AFICIO AP3850C User Manual

Fiery 3850C

JOB MANAGEMENT GUIDE

Copyright © 2002 Electronics For Imaging. All rights reserved.

This publication is protected by copyright, and all rights are reserved. No part of it may be reproduced or transmitted in any form or by any means for any purpose
without express prior written consent from Electronics For Imaging, except as expressly permitted herein. Information in this document is subject to change
without notice and does not represent a commitment on the part of Electronics For Imaging.

The software described in this publication is furnished under license and may only be used or copied in accordance with the terms of such license.

This product may be covered by one of more of the following U.S. Patents: 4,500,919, 4,837,722, 5,212,546, 5,343,311, 5,424,754, 5,467,446, 5,506,946,
5,517,334, 5,537,516, 5,543,940, 5,553,200, 5,615,314, 5,619,624, 5,625,712, 5,666,436, 5,760,913, 5,818,645, 5,835,788, 5,867,179, 5,959,867,
5,970,174, 5,982,937, 5,995,724, 6,002,795, 6,025,922, 6,041,200, 6,065,041, 6,112,665, 6,122,407, 6,134,018, 6,141,120, 6,166,821, 6,185,335,
6,201,614, 6,215,562, 6,219,659, 6,222,641, 6,224,048, 6,225,974, 6,226,419, 6,238,105, 6,239,895, 6,256,108, 6,269,190, 6,289,122, 6,292,270,
6,310,697, 6,327,047, 6,327,050, 6,327,052, RE36,947, D406,117, D416,550, D417,864, D419,185. D426,206, D439,851, D444,793

Trademarks

ColorWise, EDOX, EFI, Fiery, the Fiery logo, Fiery Driven and RIP-While-Print are registered trademarks of Electronics For Imaging, Inc. in the U.S. Patent
and Trademark Office and/or certain other foreign jurisdictions.

The eBeam logo, the Electronics For Imaging logo, the Fiery Driven logo, the Splash logo, AutoCal, ColorCal, Command WorkStation, DocBuilder, DocBuilder
Pro, DocStream, eBeam, EFI Color Profiler, EFI Production System, EFI ScanBuilder, Fiery X2, Fiery X2e, Fiery X2-W, Fiery X3e, Fiery X4, Fiery ZX, Fiery Z4,
Fiery Z5, Fiery Z9, Fiery Z16, Fiery Z18, Fiery Document WorkStation, Fiery Downloader, Fiery Driver, Fiery FreeForm, Fiery Link, Fiery Prints, Fiery Print
Calibrator, Fiery Production System, Fiery Scan, Fiery ScanBuilder, Fiery Spark, Fiery Spooler, Fiery WebInstaller, Fiery WebScan, Fiery WebSpooler, Fiery
WebStatus, Fiery WebTools, NetWise, RIPChips, Splash, Velocity, Velocity Balance, Velocity Build, Velocity Design, Velocity Estimate, Velocity Scan, and
VisualCal are trademarks of Electronics For Imaging, Inc.

All other terms and product names may be trademarks or registered trademarks of their respective owners, and are hereby acknowledged.

Legal Notices

APPLE COMPUTER, INC. (“APPLE”) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE APPLE SOFTWARE.
APPLE DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE
OF THE APPLE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS, OR OTHERWISE. THE ENTIRE
RISK AS TO THE RESULTS AND PERFORMANCE OF THE APPLE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED
WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL APPLE, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL,
INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF
BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE APPLE SOFTWARE EVEN IF APPLE
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Apple’s liability to you for actual damages from any cause whatsoever, and regardless of the form of the action (whether in contract, tort [including negligence],
product liability or otherwise), will be limited to $50.

Restricted Rights Legends

For defense agencies: Restricted Rights Legend. Use, reproduction, or disclosure is subject to restrictions set forth in subparagraph (c)(1)(ii) of the Rights in
Technical Data and Computer Software clause at 252.227.7013.

For civilian agencies: Restricted Rights Legend. Use, reproduction, or disclosure is subject to restrictions set forth in subparagraph (a) through (d) of the
commercial Computer Software Restricted Rights clause at 52.227-19 and the limitations set forth in Electronics For Imaging’s standard commercial agreement
for this software. Unpublished rights reserved under the copyright laws of the United States.

Part Number:

FCC Information

WARNING: FCC Regulations state that any unauthorized changes or modifications to this equipment not expressly approved by the manufacturer could void
the user’s authority to operate this equipment.

Class B Declaration of Conformity

This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed
to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

In order to maintain compliance with FCC regulations, shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded
cables is likely to result in interference to radio and TV reception. The user is cautioned that changes and modifications made to the equipment without the
approval of manufacturer could void the user’s authority to operate this equipment.

Industry Canada Class B Notice

This Class B digital apparatus complies with Canadian ICES-003.

Avis de Conformation Classe B de l’Industrie Canada

Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada.

Certificate by Manufacturer/Importer

This is to certify that the FC07 is shielded against radio interference in accordance with the provisions of VFG 243/1991. The German Postal Services have been
advised that this device is being put on the market and that they have been given the right to inspect the series for compliance with the regulations.

Bescheinigung des Herstellers/Importeurs

Hiermit wird bescheinigt, dass der FC07 im Übereinstimmung mit den Bestimmungen der VFG 243/1991 funkentstört ist. Der Deutschen Bundespost wurde
das Inverkehrbringen dieses Gerätes angezeigt und die Berechtigung zur Überprüfung der Serie auf Einhaltung der Bestimmungen eingeräumt.

RFI Compliance Notice

This equipment has been tested concerning compliance with the relevant RFI protection requirements both individually and on system level (to simulate normal
operation conditions). However, it is possible that these RFI Requirements are not met under certain unfavorable conditions in other installations. It is the user
who is responsible for compliance of his particular installation.

Dieses Gerät wurde sowohl einzeln als auch in einer Anlage, die einen normalen Anwendungsfall nachbildet, auf die Einhaltung der Funkentstörbestimmungen
geprüft. Es ist jedoch möglich, dass die Funkentstörbestimmungen unter ungünstigen Umständen bei anderen Gerätekombinationen nicht eingehalten werden.
Für die Einhaltung der Funkentstörbestimmungen einer gesamten Anlage, in der dieses Gerät betrieben wird, ist der Betreiber verantwortlich.

Compliance with applicable regulations depends on the use of shielded cables. It is the user who is responsible for procuring the appropriate cables.

Die Einhaltung zutreffender Bestimmungen hängt davon ab, dass geschirmte Ausführungen benützt werden. Für die Beschaffung richtiger Ausführungen ist der
Betreiber verantwortlich.

Software License Agreement

YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS SOFTWARE. IF YOU DO NOT
AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT USE THE SOFTWARE. INSTALLING OR USING THE
SOFTWARE INDICATES THAT YOU AGREE TO AND ACCEPT THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ACCEPT
THE TERMS OF THIS AGREEMENT YOU MAY RETURN THE UNUSED SOFTWARE FOR A FULL REFUND TO THE PLACE OF PURCHASE.

License

EFI grants you a non-exclusive license to use the software (“Software”) and accompanying documentation (“Documentation”) included with the Product. The
Software is licensed, not sold. You may use the Software solely for your own customary business or personal purposes. You may not rent, lease, sublicense or lend
the Software. You may, however, permanently transfer all of your rights under this Agreement to another person or legal entity provided that: (1) you transfer to
the person or entity all of the Software and Documentation (including all copies, updates, upgrades, prior versions, component parts, the media and printed
materials, and this Agreement); (2) you retain no copies of the Software and Documentation, including copies stored on a computer; and (3) the recipient agrees
to the terms and conditions of this Agreement.

You may not make or have made, or permit to be made, any copies of the Software or portions thereof, except as necessary for backup or archive purposes in
support of your use of the Software as permitted hereunder. You may not copy the Documentation. You may not attempt to alter, disassemble, decompiler, decrypt
or reverse engineer the Software.

Proprietary Rights

You acknowledge that the Software is proprietary to EFI and its suppliers and that title and other intellectual property rights therein remain with EFI and its
suppliers. Except as stated above, this Agreement does not grant you any right to patents, copyrights, trade secrets, trademarks (whether registered or unregistered),
or any other rights, franchises or licenses in respect of the Software. You may not adopt or use any trademark or trade name which is likely to be similar to or
confusing with that of EFI or any of its suppliers or take any other action which impairs or reduces the trademark rights of EFI or its suppliers.

Confidentiality

You agree to hold the Software in confidence, disclosing the Software only to authorized users having a need to use the Software as permitted by this Agreement
and to take all reasonable precautions to prevent disclosure to other parties.

Remedies and Termination

Unauthorized use, copying or disclosure of the Software, or any breach of this Agreement will result in automatic termination of this license and will make available
to EFI other legal remedies. In the event of termination, you must destroy all copies of the Software and all of its component parts. All provisions of this Agreement
relating to disclaimers of warranties, limitation of liability, remedies, damages, and EFI’s proprietary rights shall survive termination.

Limited Warranty and Disclaimer

EFI warrants to the original purchaser (“Customer”) for thirty (30) days from the date of original purchase from EFI or its authorized retailer that the Software
will perform in substantial conformance to the Documentation when the Product is used as authorized by EFI’s specifications. EFI warrants the media containing
the Software against failure during the above warranty period. EFI makes no warranty or representation that the Software will meet your specific requirements,
that the operation of the Software will be uninterrupted or error free, or that all defects in the Software will be corrected. EFI makes no warranty, implied or
otherwise, regarding the performance or reliability of any third party products (software or hardware) not provided by EFI. THE INSTALLATION OF ANY
THIRD PARTY PRODUCTS OTHER THAN AS AUTHORIZED BY EFI WILL VOID THIS WARRANTY. IN ADDITION, USE, MODIFICATION,
AND/OR REPAIR OF THE PRODUCT OTHER THAN AS AUTHORIZED BY EFI WILL VOID THIS WARRANTY.

EXCEPT FOR THE ABOVE EXPRESS LIMITED WARRANTY, EFI MAKES AND YOU RECEIVE NO WARRANTIES OR CONDITIONS ON THE
SOFTWARE, EXPRESS, IMPLIED, STATUTORY, OR IN ANY OTHER PROVISION OF THIS AGREEMENT OR COMMUNICATION WITH YOU,
AND EFI SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE OR NONINFRINGEMENT OF THIRD PARTY RIGHTS.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EFI AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY DAMAGES, INCLUDING
LOSS OF DATA, LOST PROFITS, COST OF COVER OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES
ARISING FROM THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE OR FAILURE OF THE SOFTWARE, HOWEVER CAUSED
AND ON ANY THEORY OF LIABILITY. THIS LIMITATION WILL APPLY EVEN IF EFI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE. YOU ACKNOWLEDGE THAT THE PRICE OF THE PRODUCT REFLECTS THIS ALLOCATION OF RISK. BECAUSE SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES,
THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Export Controls

You agree that you will not export or re-export the Software in any form in violation of any applicable laws or regulations of the United States or the country in
which you obtained them.

U.S. Government Restricted Rights:

The Software and Documentation are provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the United States Government is subject to
restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1)
and (2) of the Commercial Computer Software Restricted Rights at 48 CFR 52.227-19, as applicable.

General

The laws of the State of California govern this Agreement. You agree that this Agreement shall not be subject to the United Nations Convention on Contracts for
the International Sale of Goods (1980). This Agreement is the entire agreement held between us and supersedes any other communications or advertising with
respect to the Software. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.

If you have any questions, please see EFI’s web site at www.efi.com.

Electronics For Imaging
303 Velocity Way
Foster City, CA 94404

Contents

Preface

About this manual

Terminology xii

About the documentation

Fiery 3850C job environments

Permissions xiv

Chapter 1: Operating the Fiery 3850C

Using the Control Panel

Control Panel Fiery 3850C status messages 1-3

Restarting the Fiery 3850C

Turning the printer off 1-10
Restarting the Fiery 3850C 1-10

Chapter 2: Introduction to Command WorkStation

About Command WorkStation

Starting up and logging in

Connecting to the Fiery 3850C 2-4
Logging in 2-5
Logging out 2-7

xi

xiii

xiv

1-1

1-10

2-1

2-4

The Command WorkStation interface

Window area (Queues, Archive, Job Log) 2-9
Menu bar 2-10
Server selection tabs 2-13
Sliders 2-14
Job ticket information 2-16
Window selection tabs 2-16

Queues window

Status bars 2-18

2-7

2-17

viii Contents

Job icons 2-21
Spool area 2-21
RIP area 2-22
Print area 2-23
Job commands 2-24

Archive window

Job Log window

Filtering jobs 2-31

Job properties

Viewing and editing job properties 2-36

Thumbnails and full-screen previews (Job Merge and Edit)

Editing and merging files with Job Merge and Edit 2-38
Full-screen previews 2-40

Chapter 3: Managing Print Jobs

Communicating with users

What the user needs to know 3-1
Customizing the Command WorkStation window 3-3

Setting Command WorkStation Preferences

Printing Fiery 3850C information pages

Workflow scenarios

Using the printer 3-10

Canceling jobs

Previewing print jobs

Previewing the currently rasterizing job 3-12

2-27

2-30

2-36

2-38

3-1

3-4

3-6

3-8

3-11

3-12

Merging raster files with Job Merge and Edit

Viewing and overriding print settings

Downloading files and fonts

Managing server fonts 3-25

Archiving jobs

Using the Job Log

Other server management commands

3-14

3-20

3-22

3-27

3-27

3-29

ix Contents

Chapter 4: Overview of Fiery WebTools

Fiery WebTools

Access privileges 4-1

Using Fiery WebTools

Chapter 5: Fiery WebSpooler

Tracking and managing jobs with Fiery WebSpooler

About the Fiery WebSpooler window 5-3
Manipulating job options and job flow 5-4
Overriding job option settings 5-6
Thumbnails and full-screen previews (Job Merge and Edit) 5-7
Using the Job Log 5-9

Appendix A: Troubleshooting

Error messages

Maintaining optimal system performance

Troubleshooting

Command WorkStation hangs A-7
Command WorkStation fails to connect to the Fiery 3850C A-7
Unexpected printing results A-9
Clearing the server A-10
Users are unable to connect to the Fiery 3850C A-10
Setup error messages A-11

4-1

4-2

5-1

A-1

A-6

A-7

Index

x Contents

xi About this manual

Preface

The Fiery 3850C™ is a special-purpose controller board built into the printer. It
enables you to use your printer as a high-speed networked color printer.

This manual is intended for Fiery 3850C operators or administrators, or users with the
necessary access privileges, who monitor and manage job flow and troubleshoot
problems that may arise. It describes the functions and features of Fiery™ utilities and
Fiery WebTools™ for the purposes of print job management and color quality control.

Although it may not be the case at all sites, the documentation for this product
assumes the presence of an operator who controls and manages jobs sent by users from
remote workstations.

N

:

OTE

The term “Fiery 3850C” is used in this manual to refer to the printer in which
the Fiery 3850C is embedded. The name “Aero” is used in illustrations to represent the
Fiery 3850C.

About this manual

This manual is organized as follows:

• Chapter 1 describes the Fiery 3850C Control Panel. It explains the various messages

and icons that you might see and describes how to print system information pages. It
also explains how to properly start up and shut down the Fiery 3850C.

• Chapters 2 and 3 describe the Command WorkStation interface. The Command

WorkStation application can be installed on networked Windows computers and
used to view and manage virtually all aspects of Fiery 3850C activity. In addition to
providing a graphic display of the job flow, the Command WorkStation allows you
to reprint or hold jobs, view and override print option settings, download files,
manage printer fonts, preview print jobs, calibrate the Fiery 3850C, and perform
Setup (server configuration). The Command WorkStation also provides tools for
archiving jobs and moving jobs between Fiery 3850C printers.

• Chapter 4 introduces Fiery WebTools, explains how to access them, and directs you

to sources of more information (in this manual or in other manuals in the
documentation set).

xii Preface

• Chapter 5 describes Fiery WebSpooler, which can be used to view and manage Fiery

3850C job activity. The interface and features of Fiery WebSpooler have identical
counterparts in the Command WorkStation; therefore, this chapter refers you to
Chapters 2 and 3 for details about Fiery WebSpooler.

•Appendix A lists error messages that you might see on the Fiery 3850C Control

Panel, the Command WorkStation, Fiery WebSpooler, or the printer, and contains
some troubleshooting information.

Terminology

Specific terms are explained as they are introduced. However, the following general
terms are used throughout:

•

PostScript (PS)

—A computer language designed as a page description language.
The Fiery 3850C uses this language for imaging the page and for communication
with applications and with the print engine.

•

Printer Control Language (PCL)

—A computer language designed as a page
description language. The Fiery 3850C uses this language for imaging the page and
for communication with applications and with the print engine.

•

—A file consisting of PostScript or PCL commands and comments that describe

Job

the graphics, sampled images, and text that should appear on each page of a
document, and the printer options that should be used in printing, such as media or
color rendering style. The postscript or PCL files described include PDF files.

Spool

•

—Write to a disk. Usually used here to refer to a PostScript or PCL print job

being saved to the Fiery 3850C hard disk in preparation for processing and printing.

•

—Acronym for raster image processing, which changes text and graphics

RIP

commands into descriptions of each mark on a page. In common use as a noun, a
“raster image processor” (RIP) is the computer processor that performs this function.

•

—The process of rendering, or imaging, a page or a job on a printer.

Print

These concepts can explain how the Fiery 3850C and the printer work together as a
powerful printing system. The Fiery 3850C RIP changes text and graphics commands
in PostScript or PCL into color specifications for each dot of toner deposited on a page
by the printer.

xiii About the documentation

About the documentation

This manual is part of the set of Fiery 3850C documentation, which includes the
following manuals for users and system administrators:

• The

Configuration Guide

Fiery 3850C for the supported platforms and network environments. It also
includes guidelines for setting up UNIX, Windows 2000, Windows NT 4.0, and
Novell NetWare servers to provide PostScript or PCL printing services to clients.

•

Getting Started

3850C. Specifically, it describes installation of PostScript or PCL printer drivers,
printer description files, and other user software provided on the User Software CD
and Command WorkStation CD. It also explains how to connect each user to the
network.

• The

Printing Guide

send jobs via remote workstations on the network or via a direct parallel port
connection.

describes how to install software to enable users to print to the Fiery

explains basic configuration and administration of the

describes the printing features of the Fiery 3850C for users who

• The

Color Guide

to a Fiery 3850C printer. It also includes practical color printing tips and application
notes that explain how to print to the Fiery 3850C from popular Windows and Mac
OS applications.

• The

Job Management Guide

including the Command WorkStation, and how they can be used to manage jobs
and maintain color quality. This book is intended for an operator or administrator,
or a user with the necessary access privileges, who needs to monitor and manage job
flow, perform color calibration, and troubleshoot problems that may arise.

•

Release Notes

the problems you may encounter.

provides an introduction to the basics of color theory and printing

explains the functions of the Fiery 3850C client utilities,

provide last-minute product information and workarounds for some of

xiv Preface

Fiery 3850C job environments

The Fiery 3850C supports several levels of control of printing, job management, and
setup, and offers you the flexibility to choose the configuration that corresponds to the
requirements of your site. Your situation may correspond to one of the descriptions
outlined in the following section, or you may prefer an intermediate level of control.

At one extreme, an administrator or operator in a high-volume printing environment
controls the entire job flow and all printing. Print jobs arriving from remote users are
spooled to the server disk and stored until the operator decides it is time to print them.
Additional functions (calibration, job overrides, prioritizing, font management) are
reserved for the administrator or operator.

At the other extreme, anyone on the local network can control all printing and
server functions; operator intervention is not necessary. Users can print from their
workstations to any of the published print connections. Anyone can use the Command
WorkStation or Fiery WebSpooler to control any print job.

The spectrum of control that an administrator can implement is described in the

Configuration Guide

.

Permissions

Support for these job environments is achieved by a combination of Fiery 3850C
Setup options. By default, anyone can access Setup, but the administrator can limit
access to Setup by specifying an Administrator password for the Fiery 3850C (see the

Configuration Guide

Also by default, anyone can log in to the Command WorkStation or Fiery WebSpooler
and control job flow, but an administrator can restrict access to these functions by
specifying an Operator password.

).

xv Fiery 3850C job environments

The three security levels from greatest to least control are:

•

Administrator

—confers control of Setup and is the highest level of control. The
person who has access to Setup can control the printing and job management
environment by enabling print connections and setting passwords. The
Administrator can also manage the fonts on the server, clear the server disk when
necessary, and set a common web link for all users who log in to the Fiery 3850C
using their web browser.

Operator

•

—includes control of print jobs that arrive at the server and the ability to

perform calibration and reboot the server.

•

—allows users to view the status of active jobs and the list of stored jobs. They

Guest

cannot make changes to jobs or change their printing instructions. A password is not
needed to log in as Guest and view jobs from the Command WorkStation, or Fiery
WebSpooler windows.

This manual describes the features of the Fiery client utilities, including the Command
WorkStation, and all operator privileges, whether those privileges are available to
everyone or are exclusive to only certain people. It also includes descriptions of
administrator functions and provides references to other manuals for more
information.

1-1 Using the Control Panel

1

Chapter 1: Operating the Fiery 3850C

Display window

On Line button

Menu button

Cancel button

Enter button

You can use the Control Panel on the printer to access all basic functions of the Fiery
3850C, access special features, view status and information about jobs printed to the
Fiery 3850C, view printer error messages, print system pages, run diagnostics, and
configure Fiery 3850C Setup options. For information about Setup options and how
to use them, see the

Using the Control Panel

On Line Menu

Cancel

# Enter

Configuration Guide

Ready

.

Navigation buttons

Data InErrorPower

Activity lights

1-2 Operating the Fiery 3850C

1

The parts of the Control Panel that control functionality of the Fiery 3850C are:

Menu button Menu button—Enters the Functions menus. From a

Setup menu option, returns to the previous Setup
menu.

Activity lights Online light/Online Button—puts the Fiery 3850C

online or offline.
Light off—The Fiery 3850C is offline or the power is
off.
Solid green—The Fiery 3850C is online.

Power light
Off—The power is off.
Solid green—Indicates normal state.
Blinking green—The Fiery 3850C is warming up.

Error light
Blinking red—An error has occurred that may not
interfere with printing. The Fiery 3850C requires
attention.
Solid red—

Data in light
Blinking green—The Fiery 3850C is spooling or
RIPping a job.

Navigation buttons Up arrow—In Setup menus, advances from one

menu to the next. When entering numbers or text,
increment to the previous number or character.

Down arrow—In Setup menus, advances from one
menu to the previous. When entering numbers or
text, decrements to the next number or character.

Right arrow—Advances the cursor to the text-entry
position to the right.

Left arrow—When entering numbers or text,
backspaces and deletes.

1-3 Using the Control Panel

1

Enter button Activates the currently selected option and, if

applicable, proceeds to the next menu.

While RIPping, Enter stops printing or processing
the current job after the printer has finished printing
the current page.

If the correct page size is unavailable for the current
job, Enter forces the Fiery 3850C to print the job on
the default paper size.

Cancel button In Setup menus, exits menus entirely, returning to

Info.

While printing, Cancel stops printing the current
job.

Control Panel Fiery 3850C status messages

When the Fiery 3850C has control of the Control Panel, the LCD provides
information about the current status of the Fiery 3850C.

Control Panel Fiery 3850C status messages are:

Ready

<Message>
(Error light
blinking)

<Message>
(Error light solid)

Processing

Printing
<Job Name>

Printing Appears when the Fiery 3850C is printing a job. The

The Fiery 3850C is in a normal state, ready to print.

Displays a warning message. An error has occurred that may
not interfere with printing. The Fiery 3850C requires
attention.

Displays an error message. An error has occurred that
prevents printing.

Appears when the Fiery 3850C is processing a job. The
activity light flashes green.

Appears when the Fiery 3850C is printing a page from the
Print menu. Job Name indicates the type of special page.
The activity light flashes green.

activity light flashes green.

1-4 Operating the Fiery 3850C

1

<User Name>
Copies: #C/#T

Canceling

NOTE: If the Fiery 3850C is idle for more than the default time of two minutes, control

of the Control Panel returns to the printer. Press the Menu button to return control to
the Fiery 3850C.

Appears when the Fiery 3850C is printing a job. #C
indicates the copy currently printing; #T indicates the total
number of copies in the job. The activity light flashes green.

Appears when the Cancel button has been pressed and the
currently printing or processing job is being canceled.

1-5 Using the Control Panel

1

Press the Menu key to display the Functions menu. The following options are
available:

Check and Print

Secure Print

Print Menu

Select to view pending jobs. Scroll through the list of
pending jobs with the up and down arrow keys. Press the
Enter button to print the selected job.:

Select to view pending secure print jobs.:

Select to print system pages from the Fiery 3850C. Scroll
through the submenu with the up and down arrow buttons.
Press the Enter button to print the selected page.

Print Config Page

Gives the current Fiery 3850C and device configuration.
This page lists general information about the hardware and
software configuration of the Fiery 3850C, the current
options for all Setup settings, information about the current
calibration, and if applicable, the Ethernet and Token Ring
addresses of the Fiery 3850C.

Print Job Log

A list of the last 55 print jobs. For information on the fields
in the Job Log and on printing it in other forms, see
page 2-30.

Print PCL Font List

A list of all PCL fonts resident on the Fiery 3850C hard
disk.

Print PS Font List
A list of all PostScript fonts resident on the Fiery 3850C
hard disk.

Print Test Page

Enables you to confirm that the Fiery 3850C is properly
connected to the printer. The Test Page provides sample
images and color samples. The following information is
also listed: Server name, Printer model, color settings,
calibration information, and date and time printed.

Tray Setup Menu Accesses Tray Setup menus. Use these menus to set the size,

paper type, and locking for each installed paper tray.

1-6 Operating the Fiery 3850C

1

Resets

System Setup

Select reset system values on the Fiery 3850C.

Clear Log/Queues

Select Yes or No with the up and down arrow buttons. Press
Enter to enact your selection.

Clear Fonts

Select Yes or No with the up and down arrow buttons. Press
Enter to enact your selection.

Reset Color

Select Yes or No with the up and down arrow buttons. Press
Enter to enact your selection.

Restore Defaults

Select Yes or No with the up and down arrow buttons. Press
Enter to enact your selection.

Restart Printer

Select Yes or No with the up and down arrow buttons. Press
Enter to enact your selection.

Accesses the system setup menus

Printer Name

Use the up and down arrow buttons to select the character
for each space. Use the left and right arrow buttons to move
the cursor left or right.

Publish Printed Q

Select Yes or No with the up and down arrow buttons. Press
Enter to enact your selection.

Jobs to Save

Use the up and down arrow buttons to select the number of
jobs to save.

Energy Saver 1

Select On or Off with the up and down arrow buttons.
Press Enter to enact your selection.

Energy Saver 2

Select On or Off with the up and down arrow buttons.
Press Enter to enact your selection.

1-7 Using the Control Panel

1

E. Saver 2 Timer

Select a number of minutes with the up and down arrow
buttons. Press Enter to enact your selection.

Time

Use the up and down arrow buttons to select the number
for each space. Use the left and right arrow buttons to move
the cursor left or right.

Date

Use the up and down arrow buttons to select the number
for each space. Use the left and right arrow buttons to move
the cursor left or right.

Change Password

Select Yes or No with the up and down arrow buttons. Press
Enter to enact your selection.
If you select Yes, Enter the old password and then enter and
confirm the new password: Use the up and down arrow
buttons to select the character for each space. Use the left
and right arrow buttons to move the cursor left or right.
Press Enter to confirm your entry.

Printer Setup

Accesses the printer setup menus

Page Desc Lang

Use the up and down arrow buttons to select Auto, PCL, or
PS.

Default Paper

Use the up and down arrow buttons to select a paper size.

Auto Continue

Use the up and down arrow buttons to select On or Off.

Def Output Tray

Use the up and down arrow buttons to select a tray.

Job Separations

Use the up and down arrow buttons to select On or Off.

B&W Page Detect

Use the up and down arrow buttons to select On or Off.

1-8 Operating the Fiery 3850C

1

Hex Dump Mode

Use the up and down arrow buttons to select On or Off.

PS Setup

PCL Setup

Accesses the PostScript setup menus

Error Page

Use the up and down arrow buttons to select Yes or No.

Def Resolution

Use the up and down arrow buttons to select a resolution.

Accesses the PCL setup menus

Orientation

Use the up and down arrow buttons to select Portrait or
Landscape.

Form Length

Use the up and down arrow buttons to select a number of
lines.

Font Number

Use the up and down arrow buttons to select the number of
fonts, from 0 to 45.

Pitch

Use the up and down arrow buttons to select a size.

Symbol Set

Use the up and down arrow buttons to select the symbol
set.

Colorwise Setup

Memory Overflow

Use the up and down arrow buttons to select Yes or No.

Accesses the Colorwise setup menus

Source Profile

Use the up and down arrow buttons to select a profile.

Rendering Style

Use the up and down arrow buttons to select a style.

CMYK Sim Profile

Use the up and down arrow buttons to select a simulation
profile.

1-9 Using the Control Panel

1

Spot Color Match

Use the up and down arrow buttons to select On or Off.

Pure Black Text

Use the up and down arrow buttons to select On or Off.

Black Overprint

Use the up and down arrow buttons to select On or Off.

Visual Cal

I/O Port Setup

Starts the Calibration process. When you see the message
Printer Warning, use the up and down arrow buttons to
select Abort Calib or Start Calib. Visual Cal may requires a
password.

Accesses the Input/Output port setup menus

Ethernet

Use the up and down arrow buttons to select a On or Off.

Speed

Use the up and down arrow buttons to select a the network
connection speed, autodetect, 100, or 10.

Parallel Port

Use the up and down arrow buttons to select On or Off.

Port Timeout

Use the up and down arrow buttons to select a number of
seconds.

1-10 Operating the Fiery 3850C

1

Restarting the Fiery 3850C

Generally, you can leave the Fiery 3850C and the printer running all the time. This
section describes how to restart when necessary.

Turning the printer off

Use the procedure below to turn off power to the printer.

TO TURN OFF POWER TO THE PRINTER:

1. Make sure the Online button light is steady and unblinking.

If the button light is blinking, wait until all jobs have finished printing, and proceed
when the light becomes steady.

2. Press the main power switch on the printer.

The power switch is located on the front panel, to the left of the top paper tray.

Restarting the Fiery 3850C

When you restart the Fiery 3850C, fonts that have been downloaded to the hard disk
drive are not deleted. Print jobs in the Hold queue, the Printed queue, and jobs that
have been processed but not printed are not deleted; they will be available for printing
when you restart the Fiery 3850C.

TO RESTART THE FIERY 3850C:

1. When the Control Panel reads READY, press the Menu button to access the Resets
menu.

When you restart the printer, make sure that the Fiery 3850C Control Panel reads
READY. If the printer is turned off during RIPping/Printing, this may cause Fiery
3850C hard disk damages.

2. Use the Down arrow button to scroll to Restart Printer. Press the Enter button.

2-1 About Command WorkStation

2

Chapter 2:
Introduction
to Command
WorkStation

This chapter introduces you to the graphical user interface of Command WorkStation.
Select a user level and log in to the Fiery 3850C. Once you have logged in, you can
tour the Command WorkStation windows. Your exploration will be more complete if
you have some jobs in the Spool area (jobs printed to the Hold queue) and have the
ability to send more jobs from a nearby computer.

Chapter 3 builds on the information in this chapter and describes job monitoring and
control in more depth.

About Command WorkStation

Command WorkStation provides a window on Fiery 3850C and printer functions,
and an interface from which you can control those functions. The Command
WorkStation application can be installed on a Windows computer with a TCP/IP or
IPX network connection to the Fiery 3850C.

By default, no passwords are set on the Fiery 3850C—in this default state, anyone can
perform Setup and use all Command WorkStation functions. Until Administrator and
Operator passwords are defined in Fiery 3850C Setup, you can log in to Command
WorkStation as an Administrator without entering a password, and you are given full
privileges. For information about Setup and specifying passwords, see the
Configuration Guide.

2-2 Introduction to Command WorkStation

2

After the Administrator has performed Setup and specified passwords, Command
WorkStation user options depend on your login level. If you log in to the Command
WorkStation as Guest, you have only the first option listed below. If you log in as
Operator, you have the first two options. If you log in as Administrator, you have all
four options.

Command WorkStation privileges include the following:

•A view of current printing jobs and jobs stored on the Fiery 3850C (Guest,

Operator, Administrator)

• Control of printing jobs (Operator, Administrator)

•Ability to perform calibration (Administrator)

•Access to Setup, management of resident fonts, clearing of the Fiery 3850C disk and

the Job Log (Administrator)

After you connect to a Fiery 3850C and log in, your first view of the Command
WorkStation is the Queues window (as indicated by the tab at the bottom) which is
divided into three regions by Spool, RIP, and Print status bars. The Queues window is
surrounded by a frame that includes slider buttons and menus.

Once the Fiery 3850C receives print jobs, the Queues window becomes a dynamic
display, filled with the names of jobs and their characteristics. Status bars animate in
real time as new jobs are processed and printed, and jobs move to different display
areas. An operator, who has complete job control, sets the process in motion for each
job.

The Spool, RIP, and Print areas of the Queues window represent the stages of printing
a job. Jobs come in at the top level (Spool) and drop down to the Print level, unless
they are held along the way.

• Spooled jobs—Jobs listed below the Spool status bar area are PostScript or PCL files

stored on the Fiery 3850C disk. These jobs were sent to either the Print queue
(white printer icons) or the Hold queue (yellow icons).

2-3 About Command WorkStation

2

• RIPped jobs—Jobs listed below the RIP status bar are ready to print. They have

already been rasterized (RIPped, or processed for printing) and are waiting, in order,
for access to the printer. Rasterized jobs can also be held; held jobs are displayed on a
yellow background.

• Printed jobs—Jobs listed below the Print status bar have already been printed.

Printed jobs can be stored on the Fiery 3850C disk. The number of jobs that can be
stored (from 1 to 99) is defined in Setup.

2-4 Introduction to Command WorkStation

2

You can interact with jobs in the window by selecting them and choosing from Job
menu commands or right-mouse menu commands, or by double-clicking them.
(However, if passwords have been set and you log in as Guest, you can only view jobs;
you cannot change or route them.) This chapter and the next explain the Command
WorkStation interface in detail.

Starting up and logging in

To start up the Command WorkStation application, click the Windows Start button
and choose Command WorkStation from the Programs menu; or, if you have created a
shortcut to the Command WorkStation application, double-click the Command
WorkStation icon.

Connecting to the Fiery 3850C

If the Command WorkStation was previously connected to the Fiery 3850C, you are
prompted to choose it from a list of servers.

If Command WorkStation has never been connected to the Fiery 3850C, you
are prompted to configure a new entry. Click OK and see Getting Started for
instructions on how to configure a new connection.

NOTE: Connection information must be specified using TCP/IP, and the device name

“3850C” used specifically.

With the Fiery 3850C device name selected, click OK. If the device name is not
displayed, click the plus sign (+) to expand the Fiery 3850C entry.

2-5 Starting up and logging in

2

The Command WorkStation connects to the Fiery 3850C and you are prompted to
choose a login level and enter a password to log in (see below). If you have any
difficulties connecting to the Fiery 3850C, see Appendix A for error messages and
troubleshooting information.

Logging in

When the Command WorkStation has connected to the Fiery 3850C, the log in/out
slider appears, prompting you to select a login level and enter a password. Before you
log in, the Administrator key is in the vertical position, and the Operator,
Administrator, and Guest keys are in the flat (horizontal) position. When you click
your login level, the corresponding key turns to the vertical position.

Log in/out slider

For Administrator or Operator access to the Fiery 3850C, click the corresponding key,
enter the password, and click Log in or press Enter. For Guest access only, click the
Guest key and then click Log in. No password is required for Guest access.

If you change your mind about logging in, or do not have the password you need, click
Cancel.

If you forget your Administrator password, contact your authorized service
representative.

2-6 Introduction to Command WorkStation

2

When you have entered the appropriate password and logged in, the log in/out slider
retracts and the full Command WorkStation display appears. The color of the key in
the lock indicates your login level. If the Fiery 3850C is handling a large number of
jobs, it may take a few moments to display the entire job list.

When you reopen the slider after you have logged in, the Log in button will have
changed to the Log out button.

Access levels

The three possible levels of access to Command WorkStation functions are
Administrator, Operator, and Guest. To enable maximum password protection,
Administrator and Operator passwords must be specified in Setup (see the
Configuration Guide).

When both Administrator and Operator passwords have been specified, the access
levels are as follows:

Access level: Privileges and password requirements:

Administrator Has full access to all Command WorkStation and Control Panel

functions; Administrator password required.

Operator Has access to all Command WorkStation functions except Setup,

calibration, clearing the Fiery 3850C disk, clearing the Job Log, and
font management; Operator password required.

Guest Can view job status, but cannot make changes to jobs or Setup, and

can view the Queues window only; no password required.

NOTE: Access privileges alone do not confer control of print jobs. If the operator is

going to manage all print jobs, the Administrator must route all user jobs to the Hold
queue (that is, all jobs are spooled and held on the Fiery 3850C). To accomplish this,
only the Hold queue, and not the Direct connection or the Print queue, should be
enabled in Setup. See the Configuration Guide for more information.

2-7 The Command WorkStation interface

2

Logging out

There are two ways to log out from the Fiery 3850C:

•From the Server menu, choose Log out.

•Open the log in/out slider (click the key icon just below the Fiery logo) and click

Log out.

The Command WorkStation interface

The display illustrated below is the default Command WorkStation display in the
middle of job processing. It shows the elements common to all Command
WorkStation displays (1 through 4) and the Queues window elements (5 through 8).
There are two other windows, Archive and Job Log, which you access via tabs at the
bottom of the display (3). However, the Queues window is the one from which most
Command WorkStation operations are performed. The elements numbered 1 through
4 are common to all Command WorkStation displays, those numbered 5 through 7
appear only in the Queues window, and element number 8 is common to the Queues
and Archive windows.

2-8 Introduction to Command WorkStation

2

1

4

5

2

6

7

3

1 Server selection tabs

2 Sliders and system information

3 Window selection tabs

4 Job ticket information

5–7 Queues window display

8 Thumbnail A and B

The Command WorkStation provides access to a great deal of information and many
features that are accessed in various ways—buttons, menus, double-clicking, and
right-mouse commands. It is a powerful interface that allows for a great deal of
interaction and flexibility in the production process. This section describes each of the
elements that compose the Command WorkStation display.

8

2-9 The Command WorkStation interface

2

Window area (Queues, Archive, Job Log)

This area can display one of three windows: the Queues window (shown below), the
Archive window, or the Job Log window (only the Queues window is available if you
logged in as Guest). The Queues window is the default window; it shows spooled,
processing, and printing jobs in a display that changes dynamically.

2-10 Introduction to Command WorkStation

2

Menu bar

For information on: See:

Queues area “Queues window” on page 2-17

Archive area “Archive window” on page 2-27

Job Log area “Job Log window” on page 2-30

The menu bar has six menus. When an action is not available in the current context,
the command is dimmed.

Menu: Choose this: To do this:

File Preferences Set Command WorkStation preferences; see page 3-4.

Print Pages Print any or all of the following pages to the Fiery 3850C:

Configuration page, Test Page, Help Map Font List, Color Charts,
Job Log. You can also print the Configuration page to any printer
you specify; see page 3-6.

Exit Log out from the Fiery 3850C, exit the Command WorkStation

application, and return to the Windows desktop.

2-11 The Command WorkStation interface

2

Menu: Choose this: To do this:

Job
(For more
information
on these
commands,
see page 2-24).

Delete Delete one or more selected jobs.

Duplicate Duplicate one or more selected PostScript data jobs in the Spool or

Print areas; see page 2-21, page 2-23, and page 2-25.

Rename Rename a selected job.

Hold Hold the selected job(s); see page 2-19.

RIP and Hold RIP and then hold the selected job(s); see page 2-19.

Print Print the selected job(s); see page 2-23.

Print and Hold Print the selected job(s) and then hold it in the RIP area; see

page 2-19.

Process Next Give top priority to this job (Spool area only).

Remove Raster Remove the raster information from the selected job(s); see

page 2-25.

Properties View and edit print settings for the selected job(s) and print job(s)

with new settings; see page 2-36.

Thumbnail A Open a selected held raster data job in the Thumbnail A window

where you can view a full-screen preview of the job, edit the job, or
merge it with raster data from other jobs; see page 2-38

Thumbnail B Open a selected raster data job (not necessarily a held job) in the

Thumbnail B window for viewing a full-screen preview of the job,
or for copying pages into a job in the Thumbnail A window; see
page 2-38

Download Download files and fonts to the Fiery 3850C; see page 3-22. You

can also choose this command by right-clicking on the Spool status
bar.

Archive Archive one or more selected jobs; see page 2-27 and page 3-27.

2-12 Introduction to Command WorkStation

2

Menu: Choose this: To do this:

Page
(Job Merge
and Edit
commands for
Thumbnail A)

Server Cancel RIPping Stop RIPping the current job. You can also choose this command

Delete Delete the selected page(s)

Duplicate Duplicate the selected page(s)

Preview View a full-screen preview of the selected page; see page 2-40

Undo Undo previous Page menu commands (multiple undos available)

by right-clicking on the RIP status bar.

Cancel Printing Stop printing the current job. You can also choose this command by

right-clicking on the Print status bar.

Manage Fonts View the fonts currently installed on the Fiery 3850C disk,

download additional fonts, or delete fonts (requires Administrator
privileges); see “Managing server fonts” on page 3-25.

Manage Color Start ColorWise Pro Tools; see the Color Guide.

Clear Job Log Clear all jobs from the Job Log (requires Administrator privileges);

see “Other server management commands” on page 3-29.

Reboot Perform a soft reboot of the Fiery 3850C (requires Operator or

Administrator privileges); see “Other server management
commands” on page 3-29.

Clear Clear all jobs in all queues as well as all jobs archived on the Fiery

3850C hard disk, the index of archived jobs, and the Job Log
(requires Administrator privileges); see “Other server management
commands” on page 3-29.

Setup Start the Fiery Setup program (requires Administrator privileges);

see “Other server management commands” on page 3-29 and the

Configuration Guide.

Log out Log out of the Fiery 3850C.

2-13 The Command WorkStation interface

2

Menu: Choose this: To do this:

Window Filter Open the Filter dialog box for the active window; see page 2-31.

Export Save the information in the active window as a tab-delimited text

file; see page 2-29 and page 2-31.

Print Print the active window.

View in Helper App Open the active window in a particular application you specify; see

page 3-4.

Refresh Update the Job Log window with the latest information.

Revert to Default Settings Restore default settings for the status areas, the column headings,

and the column widths.

Help About View the Command WorkStation information screen.

Server selection tabs

The Server selection tabs, just below the menu bar at the top of the display, can be used
to log in to additional Fiery 3850C servers and to switch between Fiery 3850C servers
currently connected to the Command WorkStation.

If you click a blank tab, you are prompted to connect to a Fiery 3850C in the list or
configure a new Fiery 3850C entry (see “Connecting to the Fiery 3850C” on
page 2-4). A limit of five Fiery 3850C servers can be connected to a single Command
WorkStation.

You can access the Server selection tabs from all Command WorkStation windows
(Queues, Archive, and Job Log).

2-14 Introduction to Command WorkStation

2

Click to view Fiery 3850C
information

Click to open the log in/out slider

Click to start a Fiery utility

Sliders

Along the left side of the display are buttons you click to activate function sliders.

To retract any slider, click the icon at the far right of the slider.

Server information slider

The Server information slider displays name and version information about the
currently connected Fiery 3850C and the Command WorkStation. To retract the
slider, click the Fiery logo at the far right of the bar.

2-15 The Command WorkStation interface

2

Log in/out slider

This slider is described in “Logging in” on page 2-5 and “Logging out” on page 2-7. To
retract the slider, click the lock icon at the far right of the bar.

Utilities shortcut slider

This slider can be used to access the Fiery Downloader and ColorWise Pro Tools
utilities. These utilities can also be accessed from the Job menu and Server menu,
respectively. To retract the slider, click the icon at the far right of the bar.

2-16 Introduction to Command WorkStation

2

Job ticket information

All the jobs listed by name in the Queues and Archive windows can display the job
ticket information specified by the person who originated the print job. The
Command WorkStation can display this information because it parses the PostScript
or PCL file before it is RIPped.

You have considerable flexibility in arranging this information in the display. For
example, you can add Media Type to the display if you want to see which jobs call for
special paper or other media.

You can choose not to display headers for options that are not used at your site, or you
can display all possible options and scroll to see the ones that are less important to you.
If you just want to experiment, when you are finished you can choose Default Settings
from the Window menu.

For instructions on customizing the display in the Queues, and Archive windows, see
page 3-3.

Window selection tabs

The Command WorkStation always starts out by displaying the Queues window, from
which you view current job processes and control job flow and file storage. To go to
another window, click the corresponding tab at the bottom of the Command
WorkStation display.

2-17 Queues window

2

Spooling

RIPping

Printing

Queues window

The Queues window is a dynamic display of the job staging area: jobs are lined up for
processing and printing, some of them are being held waiting for directions, some are
moving from one stage or queue to another and are finally dropped from the list, some
are held for processing by the operator, and some are held in a different queue in case
you need to reprint them.

One approach to understanding the dynamic display is to imagine the three parts of
the Queues window corresponding to the three stages of printing, illustrated as a
downhill flow.

Spooling—a PostScript or PCL file is saved on the Fiery 3850C hard disk. The file can

come in packets from the network, or from another place on the Fiery 3850C hard
disk. Jobs are added to a queue in the order in which they arrive, and they generally
move to another queue in the same order unless an operator has intervened to change
the order.

Rasterizing (RIPping)—PostScript or PCL commands are interpreted in the Fiery

3850C to allow the printer to print the file the way its originator intended. The result
of this interpretation is a raster file associated with the original PostScript or PCL file.
In this raster file (raster image), color data is associated with each dot that can be
rendered by the print engine. The color data tells the print engine whether or not to
apply cyan, magenta, yellow, or black toner to each position on the page.

Printing—The raster image is transferred from the Fiery 3850C to the print the print

engine at high speed, freeing up RAM for the next job. While the PostScript or PCL
file is usually saved to disk, raster images are held in RAM during and after each print
job. However, both users and operators can request that the Fiery 3850C save the
raster image to disk along with the PostScript or PCL file.

Saving the raster image to disk offers some advantages—raster files are already
processed so they print quickly, and each part of the raster file is still identified with a
page in the original document, which means that individual pages of a saved raster file
can be accessed.

2-18 Introduction to Command WorkStation

2

Status bars

Jobs actively involved in the three processes (spooling, rasterizing, and printing) are
listed in the status bars that span the Queues window.

Status bars show the filename, and user name for the active process, and an indication
of its progress. Each status bar heads the list of jobs that have completed the process.
Thus, beneath the Spool status bar, you see a list of spooled files; beneath the RIP
status bar, you see a list of rasterized (RIPped) files; beneath the Print status bar, you
see a list of jobs that have already been printed.

NOTE: In the Spool status bar, the filename and user information always appear as

“Unknown” (as shown below). This information is not available until the job has
finished spooling to the Fiery 3850C disk.

Spooled jobs on Hold (yellow)
Active spooled jobs (white)

RIPped jobs on Hold (yellow)
Active RIPped jobs (white)

Printed jobs (white); some include
raster files in RAM

When a job is being processed, provided animation is enabled (see page 3-4), the
corresponding status bar is animated, indicating that the process is active. Each status
bar lists the filename of the active job, the user name, and an indication of its size or
progress.

If an error occurs, the Print status bar alerts you by displaying a message on a red
background instead of the normal blue background.

2-19 Queues window

2

Enlarging the status bars Click the small arrows at the left of the status bar to

expand the status bar display. Click the arrows again to collapse the status bar to its
original size. To expand all the status bars at the same time, press Ctrl-E. To collapse
them to their original size, click the arrows or press Ctrl-E again.

Changing proportions By default, the status bars divide the window area into three

equal parts. You can drag the RIP and Print status bars up or down to change the
proportion of the window devoted to each job area. For example, drag the RIP status
bar down if you have a long list of spooled jobs that you want to see without scrolling.

Making space If your workflow includes holding many jobs, and you don’t want to

view the held jobs all the time, consider moving some of them to the Archive window.
You can move jobs back and forth between the Queues window and the Archive
window with a single right-mouse command (see page 2-24).

Active jobs and held jobs

In the description that follows, assume that the operator has full control of jobs; that is,
the administrator has disabled the Direct connection and the Print queue, and all user
jobs come to the Hold queue. For more information about queues, see the
Configuration Guide.

2-20 Introduction to Command WorkStation

2

The operator’s job management functions permit holding a job at any stage of the
process we have described, as illustrated below. In the figure, boxes indicate types of job
icons you would see in the Queues window.

Spool

Spooled and held

Spooled for printing

RIP

RIPped and held

Print*

RIPped for printing

Print

Print and hold

Printed

*A copy of the held job is printed; the held job remains in the RIP area.

PostScript and
PCL data

PostScript, PCL,
and raster data

Deleted

2-21 Queues window

2

Jobs that are held are shown with a yellow icon in a yellow row, just beneath the Spool
or RIP status bar. Jobs that are held must be activated with a command in order to
print.

Active jobs are shown in white with white icons; new jobs are added above older jobs.

Job icons

Three types of icons are used for both active jobs and jobs on hold.

Icon:

Printer icons

Active jobs:

(white icons and rows)

PostScript, PCL, or raster
data headed for printing
(top) or after printing
(bottom)

PostScript or PCL data headed for
Print and Hold or job on Hold
after printing (Hold)

Jobs on Hold:

(yellow icons and rows)

Spool area

The job icons in the Spool area are described below:

Spool area icon: What it indicates: How long you see the job:

1

Yellow printer icon

Yellow job row

2

White printer icon

White job row

3

Yellow raster icon

White job row

PostScript or PCL data from a
user on the network; no
destination is defined

PostScript or PCL data
headed for Print

PostScript or PCL data
headed for RIP and Hold

Until a destination is chosen

Until the RIP is free

2-22 Introduction to Command WorkStation

2

The Spool area is both the receiving area for jobs from users on the network (Hold
queue) and the waiting area for jobs that will be RIPped (jobs in the Spool queue).

Hold queue jobs When printing requires an operator (because the Print queue and

Direct connection are disabled), the operator must assign a destination to all jobs
received from users on the network (icon 1 in the table above). Once assigned, jobs
(icons 2 and 3) move down the Spool queue for processing. All jobs printed to the
Hold queue require routing by an operator.

Print queue jobs When printing does not require an operator, network jobs sent to

the Print queue appear in the Spool area where they are shown with a white printer
icon (icon 2). When they reach the head of the queue, they are RIPped and printed
without operator intervention.

Direct connection jobs Jobs printed to the Direct connection are not displayed in the

Command WorkStation job lists. They are displayed briefly in the status bars (where
they cannot be selected) and are included in the Job Log.

RIP area

The job icons in the RIP area are described below:

RIP area icon: What it indicates: How long you see the job:

1

Yellow raster icon

Yellow job row

2

White printer icon

White job row

After a job is rasterized, it goes into the RIP area. The RIP area holds only raster data
(i.e., jobs that have been rasterized). Jobs in the RIP area are either waiting for the
printer to be free (Print queue jobs, icon 2 in the above table), or they are being held.

Raster data, no destination
defined; may have been
printed before and held

Raster data headed for
in its turn; no hold defined

Print

Until it is deleted, moved to
the Archive window, or
stripped of its raster data and
sent to the Spool area

Until printer is free to print
the job

2-23 Queues window

2

Held jobs in the RIP area have already been rasterized (RIP and Hold) or they have
been printed and their raster data has been routed back to the RIP area (Print and
Hold), where they are shown in yellow rows (icon 1).

NOTE: Raster jobs in the RIP area that are waiting to print (icon 2 in the previous table)

cannot be manipulated by job commands.

Jobs held in the RIP area remain there until the operator moves them to the Archive
window or deletes them. Printing these jobs does not remove them from the RIP area.
Instead, a copy of the job is created and printed.

NOTE: For all rasterized jobs, the print option settings, in addition to the current

calibration state of the Fiery 3850C, remain with the saved raster data each time the
job is reprinted. To print the job with new print option settings and with new
calibration data, you must remove the raster data and reRIP the job.

Print area

The job icons in the Print area are described below:

Print area icon: What it indicates: How long you see the job:

1

White printer icon

White job row

The Print area, also referred to as the Printed queue, contains jobs that have already
been printed. These jobs were assigned the Print destination (white printer icon in the
Spool or RIP areas) without any Hold instructions; therefore, they all have white icons
and rows.

PostScript or PCL data
only—raster data has been
deleted

Until the job limit is reached

2-24 Introduction to Command WorkStation

2

NOTE: A job row that appears in light red indicates that an error occurred while

printing the job. To see the error, double-click anywhere in the row.

Newly printed jobs are added to the Printed queue, and are shown at the top of the list.
Jobs are saved in the Printed queue until the job limit is reached. When the first job
over the limit is printed, the oldest job is deleted from the disk. The value for Jobs
Saved in Printed Queue can be changed in Fiery 3850C Setup by the administrator.

NOTE: If you reprint a job in the Printed queue, the job returns to its original position

in the Printed queue after it is printed.

While it is printing, a job consists of PostScript or PCL and raster data. The raster data
in RAM is not cleared until memory is needed to rasterize the next job. As long as the
raster data is intact, the job can be reprinted from the Printed queue. Printed jobs that
still have their raster data are represented by a white raster icon in the Printed queue
(icon 2 in the previous table); jobs with only PostScript or PCL data remaining are
represented by a white printer icon (icon 1). If the job was printed from a held raster
job (in the RIP area), the raster data in the RIP area remains and can be used to reprint
the job after the raster data has been cleared from the Printed queue.

Job commands

Job commands are used to assign a selected job to a new destination or process. These
commands are available from the Job menu (see page 2-11). Many are also available as
right-mouse commands (described following the list of commands below). The job
commands available at a given time depend on the context; unavailable commands are
dimmed. Job commands are available in the Queues and Archive windows.

2-25 Queues window

2

The job commands available for selected jobs in the Queues and Archive windows are
listed in the following table. The table also describes the effect of each command on
raster data associated with the affected job(s).

Choose this: To do this: Raster data is:

Delete Delete the job(s). Deleted

Duplicate Duplicate one or more selected PostScript or

PCL data jobs in the Spool or Print areas. You
can use the duplicate job(s) for different print
options or a different destination. (The
Duplicate command actually creates a reference
to the original job, with the same name.)

Rename Rename the job (PostScript or PCL file with or

without raster).

Hold Hold the job in the current place (except for a

job in the Print area, which is moved to the
Spool or RIP area, depending on whether it
still has raster data associated with it).

RIP and Hold RIP the job and hold it in the RIP area. Held in RIP area indefinitely

Print Print the job in its turn (RIP it first if it does

not have raster data).
After printing, keep the printed job in the Print
area until the job limit is reached.

Print and Hold
(Like the user print
option Save Fast
Reprint)

Process Next Give top priority to this job.

Print the job in its turn (RIP it first if it does
not have raster data).
After printing, hold the PostScript or PCL data
and the raster in the RIP area.

RIP (and then print) it as soon as the processor
is free, before other waiting jobs.
Option is dimmed if there are no other waiting
jobs.

n/a
(The Duplicate command is not available for
raster jobs.)

Unaffected, but associated with the new name

Held in RIP area, if included with job

Temporarily held in RAM after printing until
memory is needed for another job
(If the job was printed from a held job in the RIP
area, the raster data in the RIP area is kept
indefinitely)

Held in RIP area indefinitely (saved to disk)

n/a

N

OTE: This command is available only for jobs

in the Spool area that are not currently held.

Remove Raster Remove the raster data from a job that has

raster data (indicated by a raster icon); leave the
PostScript or PCL data unaffected.

Deleted

NOTE: If you remove raster from a job in the RIP
area, the job is sent to the Spool area.

2-26 Introduction to Command WorkStation

2

Choose this: To do this: Raster data is:

Properties View, override print option settings, and print

a selected job or a group of selected jobs.

Thumbnail A Open the selected held raster data job in the

Thumbnail A window where you can view a
full-screen preview of the job, edit the job, or
merge it with raster data from other jobs

Thumbnail B Open the selected raster data job (not

necessarily a held job) in the Thumbnail B
window for viewing or for merging into a job
in the Thumbnail A window

Download Download files and fonts to the Fiery 3850Cr;

see page 3-22.

Archive Archive the selected held job(s) to the Fiery

3850C hard disk, a device on the network, or
to the local Command WorkStation hard disk,
and move the job icon to the Archive window;
see page 2-27.

Using right-mouse commands

Use the following instructions to activate job commands with a single right-mouse
click.

Possibly deleted and regenerated, depending on
whether you change any settings that require re­RIPping

Changed if job is edited, unaffected if job is only
viewed

Unchanged

n/a

Archived with the job, if archiving of raster data
is specified

TO ROUTE JOBS WITH RIGHT-MOUSE COMMANDS:

1. To route a single job in the job list, right-click the job.

2. Select one of the commands or destinations and release the mouse button.

The command is carried out or the job is routed to the destination you chose.
Depending on your choice, the job line may reappear in a different part of the window
or a different window, or the job line may be deleted.

3. To route multiple jobs at the same time, select the jobs first.
Click the job line to select the first job. Shift-click to select adjacent jobs;
Ctrl-click to select nonadjacent jobs.

2-27 Archive window

2

4. With the cursor still in one of the selected job lines, press the right mouse button.

5. Select one of the commands or destinations and release the mouse button.

NOTE: Select jobs with the same job icon; otherwise, the destination options may not

be the same. For example, select multiple jobs in the Spool area, and choose Print.

The command is carried out or the jobs are routed to the destination you chose.

Archive window

If you want to store jobs before or after printing, you can archive them. The Fiery
3850C can archive jobs internally on the Fiery 3850C hard disk. For instructions on
how to archive jobs, see page 3-27.

NOTE: The Archive window is not available if you logged in as Guest.

PostScript, PCL, and raster data jobs can be archived, but jobs must first be held in the
Spool or RIP areas of the Queues window before they can be archived.

When you archive a job, the job is moved, not copied, to the archive destination. The
Archive window shows a cumulative list of all jobs that have been archived. This list is
cleared (along with all jobs on the Fiery 3850C) by choosing Clear Server on the Fiery
3850C Control Panel (see page 1-5) or by using the Clear command from the
Command WorkStation (see page 2-12).

2-28 Introduction to Command WorkStation

2

The job icons in the Archive window are described below:

Archive icon: What it indicates:

PostScript or PCL data only—raster data not present or
deleted

Printer icon

Raster icon

The job commands described on page 2-24 can also be used with jobs in the Archive
window.

The icons that appear in the Archive window are always white, since they have no
destination (as long as they are in the Archive window).

Job was archived from the Spool area

Raster and PostScript or PCL data

Job was archived from the RIP area

Sort order indicator

External volume

2-29 Archive window

2

By default, the Archive window displays all archived jobs. Until they are deleted,
archived jobs remain in the Archive window indefinitely. You can display a subset of
archived jobs based on various selection criteria by using the Filter command (see
page 2-31).

For jobs archived to external devices, the Volume column shows the volume and
pathname of the device. For jobs that were archived to the Fiery 3850C hard disk, the
Volume column is blank.

As with the Queues window, you can select the headings for the display and use Job
menu or right-mouse commands; you can also sort jobs.

To: Do this:

Sort jobs in a category, such as
by Date

Route a job to a destination in
the Queues window

View only particular jobs Choose Filter from the Window menu, and make entries in the Filter dialog box (see

Delete a job Select the job(s) and choose Delete from the Job menu or right-mouse command menu.

Display or move job ticket
information headers in the
Archive window

Adjust the width of a column Click the column border in the heading and drag left or right.

Export the currently displayed
list of archived jobs to a
tab-delimited text file

Double-click the Date/Time heading. A small arrow indicates whether jobs are sorted in
ascending or descending order. Double-click again to sort in the reverse order.

Use job commands from the Job menu or the right-mouse command menu. For example, to
print a job, choose Print or Print and Hold. You can also select and route multiple jobs. For
details, see page 2-26.
The other options, RIP and Hold or Hold, send a copy of the job to the Queues window (to
the RIP and Spool areas, respectively) without printing it; Remove Raster (which applies
only to jobs with the raster icon) leaves only the PostScript or PCL data for the job in the
Archive window.

page 2-31).

Click the right mouse button on the appropriate column head; choose Add from the
drop-down menu to list the columns that you can add to the display. The categories are the
same as in the Queues window (see page 2-16) but you can arrange them differently. The
column head arrangements you set in the Archive window are independent of those you set
in the Queues window.

Choose Export from the Window menu. Specify a filename (the default name is archive.log)
and a location for the file and click Save. You can then open the exported file with a
spreadsheet, database, or word-processing application.

2-30 Introduction to Command WorkStation

2

Job Log window

The Job Log is a list of processed and printed jobs, the date and time they were
processed or printed, and the characteristics of the job. It includes downloaded files
and fonts and RIP and Hold jobs.

NOTE: The Job Log window is not available if you logged in as Guest.

At any given time, the Job Log includes only those jobs processed or printed since the
Job Log was last cleared. The Job Log can be cleared manually by choosing “Clear Job
Log” from the Server menu, or automatically if the administrator has enabled
autoclearing of the Job Log in Setup. You can also clear the Job Log using the printer’s
control panel, or the Clear command in Command WorkStation (see page 2-12).

You can adjust the column widths in the Job Log display by clicking the column
border in the heading and dragging left or right. For more information, see Chapter 3.

When you open the Job Log, you can choose to display all jobs in the current Job Log
or only the jobs in a specified date range. By default, all jobs are displayed. To specify a
date range, choose Filter from the Window menu, click Range, and enter dates in the
From and To fields; or, click the calendar icons next to the From and To fields and
select dates by clicking them in the calendars. Use the arrows at the upper corners of
the calendars to display different months.

NOTE: In the Job Log window, “Start Time” reflects the time that the job began

RIPping; “End Time” reflects the time that the job printed; and “Process Time” reflects
the total RIP time for the job. These times do not correspond to the Date/Time values
displayed in the Queues window.

2-31 Job Log window

2

Updating the Job Log display To update the Job Log window display after specifying

a date range (or at any other time), choose Refresh from the Window menu.

Exporting the Job Log From the Job Log window, you can export the Job Log to a

tab-delimited text file (the default name is job.log) by choosing Export from the
Window menu. The exported file can be opened with a spreadsheet, database, or word
processing application. The exported Job Log contains the jobs for the date range you
specified.

Clearing the Job Log The Job Log is stored on the Fiery 3850C disk. When logged in

as Administrator, you can clear the Job Log by choosing Clear Job Log from the Server
menu. The Job Log is cleared whenever an Administrator clears the Fiery 3850C or
installs new software. In addition, the Job Log can be cleared automatically after every
55 jobs.

Printing the Job Log To print the Job Log, choose Print Pages from the File menu,

select Job Log, click Print, and click OK. The Job Log is sent to the Print queue and
then prints to the Fiery 3850C. You can use Job menu commands to manipulate the
Job Log print job as you would any other job. The printed Job Log contains the jobs
for the date range you specified. See “Using the Job Log” on page 3-27 for more
information.

Printing and clearing the Job Log automatically You can decide how you want to

handle the Job Log. If you have Administrator privileges, you can choose Setup from
the Server menu and enter your preferences in Job Log Setup. You can choose to print
the Job Log automatically every 55 jobs, or both print and clear the Job Log
automatically every 55 jobs. You can also choose the Job Log page size.

Filtering jobs

The Queues, Archive and Job Log windows displays a cumulative list of all jobs. If a
large number of jobs are listed, it may be difficult to locate a particular job or a
particular group of jobs. You can display a specified subset of jobs by filtering jobs in
the Queues, Archive, and Job Log windows.

2-32 Introduction to Command WorkStation

2

To open the Filter dialog box, choose Filter from the Window menu.

In the Queues window, you can filter jobs according to any or all of the following
criteria:

•Job title

•User name

•Date created (or a date range)

•Notes 1 or Notes 2 (Group name)

•Instructions (Group password)

2-33 Job Log window

2

In the Archive window, you can filter jobs according to any or all of the following
criteria:

•Job title

•User name

•Date created (or a date range)

•Notes 1 or Notes 2 (Group name)

•Instructions (Group password)

•Volume

In the Job Log window, you can filter jobs by date only.

The Filter command lets you perform a search based on any and all values you specify
in the Filter dialog box. Enter values in all fields relevant to your filtering criteria. If
you enter values in more than one field, only jobs that meet all the criteria are
displayed. For example, if you enter 10 in the Job Title field and <UserName> in the
User field, only those jobs whose titles somewhere contain “10” and whose User name
somewhere contains “<UserName>” will be displayed.

2-34 Introduction to Command WorkStation

2

To filter by date, select Range in the Date created area and enter dates in the From and
To fields; or, click the calendar icons next to the From and To fields and select dates by
clicking on them in the calendar that appears. Click the arrows at the upper corners of
the calendar to display different months.

2-35 Job Log window

2

Creating Filter templates

If you often filter jobs according to specific criteria, you can create a filter template. In
this way, you can filter jobs easily in one step and avoid the need to enter specific
information each time you want to filter jobs.

TO CREATE A FILTER TEMPLATE:

1. Open the Filter dialog box by choosing Filter from the Window menu.

2. Enter specific job filter criteria in the appropriate fields.

3. Click Save As.

4. Enter a name for the new template and click OK.

The new template is saved in the Templates pop-up menu in the Filter dialog box.

To view jobs in the Queues, Archive, and Job Log windows according to a filter
template, open the Filter dialog box, choose the template by name from the Templates
pop-up menu, and click OK.

2-36 Introduction to Command WorkStation

2

To delete an existing template, open the Filter dialog box, choose the template by name
from the Templates pop-up menu, and click Delete. Click OK to confirm that you
want to delete the template.

Job properties

When logged in as Operator or Administrator at the Command WorkStation, you can
use the Properties command to check and override the print option settings
(properties) of all jobs.

You can use this command to do the following:

•Override a setting based on printed output or other print device conditions

• Change settings for a duplicate of the original job

•Print a single copy of a job before printing the number of copies required by the user

Viewing and editing job properties

The Properties command lets you view, edit the print option settings of, and print
multiple jobs simultaneously. You can use this feature to compare the properties of
several jobs and thereby group together jobs with similar settings.

2-37 Job properties

2

To view the properties of one or more jobs, select the job(s) and choose Properties from
the Job menu or the right-mouse menu.

For information on using the Properties dialog box to change job settings, see
“Viewing and overriding print settings” on page 3-20.

NOTE: Some print options that are available in the printer driver are not displayed in

the Properties dialog box. For information on specific print options and settings, and
where they can be set, see Appendix A of the Printing Guide.

2-38 Introduction to Command WorkStation

2

Thumbnails and full-screen previews (Job Merge and Edit)

The Command WorkStation includes a powerful Job Merge and Edit tool that allows
you to preview and edit raster data. (For information on how to identify a raster data
job, see page 2-21.) Job Merge and Edit consists of two thumbnail windows and
several page-manipulation commands (listed in the Page menu).

The Job Merge and Edit tool can be used in the following ways:

•In the Thumbnail A window, you can see thumbnails of the currently RIPping job,

as it is processed, or of any raster data job (see “Previewing print jobs” on page 3-12).

•From the Thumbnail A and Thumbnail B windows you can open a full-screen

preview of a raster file (see “Full-screen previews” on page 2-40).

•Using the Thumbnail A and Thumbnail B windows together, you can merge raster

data from more than one file, even if the files were printed from different
applications on different computer platforms (see the next section and “Merging
raster files with Job Merge and Edit” on page 3-14).

Job Merge and Edit’s merge features eliminate the limitations of particular software
applications. You can merge raster pages of documents of different types, even different
computer operating systems. You can merge color pages from graphics programs with
text pages from a word processor. An outline of Job Merge and Edit’s features follows;
for more information and applications, see “Merging raster files with Job Merge and
Edit” on page 3-14.

Editing and merging files with Job Merge and Edit

When you select a raster data job and choose the Thumbnail A or Thumbnail B
command (from the Job menu or from the right-mouse commands), the
corresponding Thumbnail slider opens automatically, displaying thumbnails of the file.
To close the Thumbnail slider, click anywhere in the tab along the right edge of the
Thumbnail window. When the Thumbnail window is open, the arrows in the tab
point to the right, indicating that clicking the tab retracts the slider.

With the Thumbnail A window you can see thumbnail views of any raster data job—
that is, any file that is currently RIPping, or any file that has been RIPped and held to
disk. You can also use the Thumbnail A window to edit a raster file—you can change

2

Click to expand or retract
the Thumbnail B window

2-39 Thumbnails and full-screen previews (Job Merge and Edit)

the sequence of pages, delete pages, duplicate pages, and copy pages from other raster
files into the Thumbnail A window. You can save the edited raster file as a new
printable document.

The Thumbnail B window can also display thumbnails of a raster job, and the
document displayed in Thumbnail B can be used as a source for editing the document
shown in Thumbnail A.

NOTE: Be careful not to delete all pages of a job in Thumbnail A without first saving a

copy of the job.

Click here to close the Thumbnail B window

Thumbnail B (source)

Click to expand or retract
the Thumbnail A window

Thumbnail A (target)

Click here to close the Thumbnail A window

You can merge documents by dragging (copying) one or more entire pages from
Thumbnail B to Thumbnail A. This creates a new document in the Thumbnail A
window. If you select one or more pages in the Thumbnail A window, the commands
in the Page menu give you additional editing possibilities. (Most of the Page menu
commands are also made available by right-clicking pages in Thumbnail A.) Multiple
undos of Page menu commands are possible.

2-40 Introduction to Command WorkStation

2

You can merge pages from multiple documents into the Thumbnail A document by
opening documents one after another in the Thumbnail B window. Documents in the
Thumbnail B window are view-only, and while you can copy pages from Thumbnail B
to Thumbnail A, you cannot edit the Thumbnail B document. A merged document
that you create in Thumbnail A can be saved (with a different name) as a new raster
data file.

For more information, see “Merging raster files with Job Merge and Edit” on
page 3-14.

Full-screen previews

In the Thumbnail A or Thumbnail B window, right-click a page and choose Preview
from the menu that appears, left-click a page and choose Preview from the Page menu,
or double-click a page to open a full-screen preview of that page. The full-screen
preview is a view-only display, and it takes time to retrieve the data. Once begun, the
process cannot be canceled.

Click to view adjacent pages

Click to rotate 90, 180, or
270 degrees

If scroll bar appears, click on
arrows, in empty spaces, or
move bar to scroll left or right

NOTE: If you have edited a raster job with Job Merge and Edit, you must save the

edited file before you can view full-screen previews of all its pages.

Using the icons in the full-screen preview, you can display adjacent pages, rotate the
page, or close the preview.

Click to close the

full-screen preview

If scroll bar appears,

click on arrows, in empty

spaces, or move bar to

scroll up or down

3-1 Communicating with users

3

Chapter 3:
Managing
Print Jobs

This chapter provides some general information about managing printing with the
Fiery 3850C and the printer, and gives you some hints on using the Command
WorkStation windows to monitor and manage print jobs. It suggests ways to guide
users so that their jobs print correctly the first time. The chapter also follows the course
of a print job and shows possible ways to expedite jobs and take advantage of the
special capabilities provided by the Command WorkStation.

Communicating with users

The Command WorkStation interface facilitates communication between users and
operators. All the same, users who originate print jobs may need to become better
informed about the Fiery 3850C and the printer so they can choose the appropriate
options for their jobs.

What the user needs to know

You or the network administrator should consider supplying the following information
to your users:

• The name of the printer on the network and the names of servers sharing the printer

•User’s access status

Do all jobs require operator intervention because they go to the Hold queue? If not,
which connections are published—Direct connection and/or Print queue?

•How long you will hold jobs on the server before you delete them

• List of default printer settings and other settings (from the Configuration page)

• List of installed fonts

3-2 Managing Print Jobs

3

Do the users’ applications download fonts automatically? If not, should users embed
fonts in documents, or should they supply fonts to the administrator so he or she
can download them?

•Requirements for Notes fields (information which appears in the Job Log)

For example, department name, department code, phone number or extension. Is
some information mandatory at your site?

•Resident calibration target and date of current measurements

•Custom simulations

Are they available? What type of targets do they represent? Users see these print
options (CMYK Simulation) and should not select them if there are no custom
targets on the server.

• IP address or DNS name of printer so users can access Fiery WebTools to determine

whether their jobs have printed

•Installed option(s)

•Available media, alternative choices, standard tray/media configurations

•Suggestions for the Instructions field

•Information users might find in the WebLink web site

•Instructions for setting up the printer on client computers

•Sources of PostScript or PCL printer drivers, PPDs or PDDs, color reference files,

and additional information

•Recommended PPD settings

• Conflicting settings and common PostScript or PCL errors

3-3 Communicating with users

3

Customizing the Command WorkStation window

You can customize the display of job ticket information in the Queues window by
rearranging the column headings. You can tighten the columns, add new column
headings, move columns, and delete column headings.

NOTE: The Job Title and User columns are always at the left and cannot be moved or

deleted. You can only add column headings to the right of the User column.

TO CUSTOMIZE THE QUEUES WINDOW DISPLAY:

1. Right-click the column heading.

A menu appears. The Add submenu lists the headings that are not already displayed.

2. Choose the options you want to display and the sequence in which you prefer to view
them.

Add, delete, or move a column by holding down the right mouse button on the name
of the appropriate column heading; release the button after choosing one of the menu
options:

Add one of the listed columns to the display at your mouse position.

Move Left, Move Right—move the selected column left or right.

Delete the selected column.

The Job Title and User columns are required—all others are optional.

3-4 Managing Print Jobs

3

3. Adjust the column widths.

4. With a narrow Instructions column, if you want to read detailed instructions, double-

Adjust the width of a column by clicking the column border in the heading and
dragging to the left or right. You can change the column widths at any time.

If you display the Instructions column, which shows information typed into the
Instructions field by the user, you can reduce the width of the column so you can just
see whether or not there are instructions in it.

click the job and choose Notes from the Job Properties window.

This also allows you to read the notes. You can edit or annotate the information in the
Instructions field if you wish. It remains with the job as long as the job is on the server.
The operator cannot edit the Notes fields.

Setting Command WorkStation Preferences

Choose Preferences from the File menu to access the Preferences dialog box.

3-5 Setting Command WorkStation Preferences

3

Menu: Choose this: To do this:

Preferences\
General

Preferences\
Filter

Preferences\
Imposition

Enable Animation Turn on or off animation of the status bars

Enable Popup Help Turn on or off short captions that appear when you

pause the mouse over window elements; the
captions identify the main parts of the Command
WorkStation window

Units Specify the type of unit (Points, Inches, or

Millimeters) to use in the display for custom page
sizes

Temporary path Specify a location for temporary files created by the

Command WorkStation application

Helper Application Specify the path to a helper application from which

to view data in the active window; this application
opens automatically when “View in Helper App” is
chosen from the Window menu

Template path Specify the path to where Filter template files are

saved; for more information on Filter templates, see
page 2-35

This menu is not
supported

n/a

3-6 Managing Print Jobs

3

Printing Fiery 3850C information pages

Using the Print Pages command, you can print system pages stored on the Fiery
3850C.

TO PRINT SERVER INFORMATION PAGES:

1. Choose Print Pages from the File menu.

2. In the Select Printer area, specify where you want to print the pages.

Server

—The pages you specify are printed to the Fiery 3850C.

Local Printer—The pages you specify are printed to any selected printer installed on

your Windows computer.

3-7 Printing Fiery 3850C information pages

3

3. If you specify Server, select from the following pages:

PS Test Page/PCL Test Page

is properly connected to the copier, and provides color and grayscale samples to
troubleshoot problems with the copier or the Fiery 3850C. The following settings are
among those listed on the Test Page: Server Name, Printer Model, color settings,
calibration information, date and time the Test Page was printed.

Configuration—Prints the Configuration page, which gives the current server and

device configuration. This page lists general information about the hardware and
software configuration of the Fiery 3850C, the current settings for all Setup options,
information about the current calibration, and the Ethernet address of the Fiery
3850C.

Job Log—Prints a log of the last 55 jobs processed or printed. For information on the

fields in the Job Log and on printing it in other forms, see “Using the Job Log” on
page 3-27.

PS Font List/PCL Font List—Prints a list of all fonts currently resident on the Fiery

3850C hard disk.

If you specify Local Printer, select from the following pages:

Configuration

device configuration. This page lists general information about the hardware and
software configuration of the Fiery 3850C, the current settings for all Setup options,
information about the current calibration, and IP address of the Fiery 3850C.

Archive Log—Prints a log of all archived jobs.

Queues—Prints a log of all jobs in the Queues window.

—Prints the Configuration page, which gives the current server and

—A Test Page enables you to confirm that the Fiery 3850C

NOTE: The number of jobs listed under the Print area of the Queues log is specified in

Server Setup. For more information see the Configuration Guide.

3-8 Managing Print Jobs

3

4. Click Print.

5. If you selected Server in step 2, specify the number of copies to print and click OK.

The page(s) are printed to the Fiery 3850C.

If you selected Local Printer in step 2, choose the desired printer in the Print dialog
box, specify the number of copies to print, and click OK.

The page is printed to the printer you specified.

NOTE: Server information pages printed with the Print Pages command appear

in the Fiery 3850C Job Log with a User Name of “Operator” even if you logged in as
Administrator.

Workflow scenarios

The workflow at your site will depend on the number and complexity of jobs and the
amount of responsibility given to the operator. This section suggests some ways you
might interact with a job.

Scenario 1 At this site, the Print queue is enabled, and anyone using the Command
WorkStation can view the progress of jobs. You watch the job progress from the top to
the bottom of the Queues window.

Send a job to the controller, the green light on the operation panel flashes, the network
icon blinks; on the Command WorkStation the Spool status bar is animated and the
job title appears. As soon as spooling has finished, the Spool status bar is cleared and
the RIP status bar animates. Almost immediately thereafter, the RIP status bar is
cleared and the Print status bar animates. The printed job is listed below the Print
status bar and the job pages emerge from the printer.

3-9 Workflow scenarios

3

Scenario 2 At this site, all jobs come to the Hold queue and therefore require

operator intervention to proceed.

Again, the green light on the printer flashes, the Spool status bar is animated, and now
in the Spool area (below the status bar) the job title comes into view. In a few moments
the job is on the list, and you have time to scan the headings for the job ticket
information—media type, special instructions, copies, and pages.

Are you ready for this job to print? Do other jobs have priority? What is the job for—
is it final output or a test print? The first choice is whether to put the job in the print
queue or hold it before processing it further. If you do nothing, the job remains in the
Spool area, and the file remains on the server disk.

Perhaps this is a routine job and does not call for special handling. You right-click the
job and choose Print. You notice the RIP status bar animate, and almost immediately,
the Print status bar animates. The printed job is listed below the Print status bar and
the job pages emerge from the printer.

The next job is a large job that you have not seen before. The Instructions field
indicates that the originator of the job wants to check one printout of the job before
you print another 50 copies. You make sure the Copies field is set to 1, right-click the
job, and choose Print and Hold.

The RIP status bar animates and displays the job title, and then the Print status bar
and copy 1 of the job emerges from the printer. You call the sender of the job for
approval. When the job is approved, you set the number of copies to 50, right-click the
job now being held in the RIP area and choose Print.

3-10 Managing Print Jobs

3

Scenario 3 Everyone has discovered the printer on the network and jobs are coming

in rapidly. You right-click several routine jobs in the Spool area and choose Print to let
the server print them one after the other. You choose Print and Hold if you know you
will be reprinting the job soon. You move jobs that have more detailed instructions (or
need to be printed with similar jobs) to the Archive window (right-click Archive). You
remove printed jobs from the output trays and replenish media.

While some jobs are flowing through the queues and printing, you are preparing for
jobs that require more attention, such as obtaining special paper, or notifying the
originator of a job that an error occurred.

Before you load special paper, you make sure all pending jobs are in holding areas.
When an especially important job is spooled for RIPping, you right-click Process Next.

You flip back and forth between the Archive and Queues window. You use the Archive
window to sort jobs into groups with similar requirements, such as media type, user
name, or another setting, and print all the jobs of the same type in sequence.

Using the printer

If you have a printer job that has priority over the spooled incoming print jobs you can
temporarily close the Fiery 3850C connection to the printer and then reopen it when
you have finished copying.

When there are no active printing jobs competing for the printer engine (no white job
lines in the Spool or RIP area), you do not need to suspend printing to make copies.

3-11 Canceling jobs

3

TO GIVE THE PRINTER TOP PRIORITY AND LATER RESTORE FIERY 3850C PRIORITY:

1. From the Server menu, choose Suspend Printing, press the F5 key, or right-click the
Print status bar and choose Suspend Printing.

This suspends printing temporarily. Jobs continue to spool and RIP on the server as
long as disk space and RAM are available.

2. When you have finished with the printer job, choose Resume Printing from the Server
menu, press the F6 key, or right-click the Print status bar and choose Resume Printing.

The printing connection between the Fiery 3850C and the printer is reopened and
printing resumes.

Canceling jobs

You may need to cancel a job after it has been routed for processing or printing. You
can cancel a job only while it is being RIPped or while it is being printed. You cannot
cancel a waiting job (white job row) that is routed for RIPping or printing.

• Canceling jobs during processing—While a job is being RIPped, and its name

appears in the RIP status bar, choose the Cancel RIPping command from the Server
menu, press the F7 key, or right-click on the RIP status bar and choose Cancel
RIPping.

When the RIP job is canceled, the Canceling message appears in the RIP status bar
and on the Fiery 3850C Control Panel. The name of the canceled job appears in the
Job Log.

• Canceling jobs during printing—While a job is printing, and its name appears in

the Print status bar, choose the Cancel Printing command from the Server menu,
press the F8 key, or right-click on the Print status bar and choose Cancel Printing.

When the print job is canceled, Canceling appears on the Fiery 3850C Control
Panel.The name of the canceled job appears in the Job Log.

NOTE: Canceled jobs may be partially printed, and may include pages with one or more

missing color planes, or pages that are completely blank.

• Canceling at the Control Panel—If you are at the Fiery 3850C, the most direct way

to cancel a job is to press the Cancel button on the server Control Panel while you
can read the name of the job that is processing or printing. For more information on
the Control Panel, see Chapter 1.

3-12 Managing Print Jobs

3

Previewing print jobs

You can use the Thumbnail A window to preview pages of the currently RIPping job.
You can also use Thumbnail A, as well as Thumbnail B, to preview any raster data job
in the RIP or Print areas.

The thumbnail windows also allow you to open an thumbnail view of a held raster job
in the RIP area and perform electronic collation or document merging. This feature,
called Job Merge and Edit, is described on page 3-14.

Previewing the currently rasterizing job

To see the progress of jobs as they are RIPped, you can leave the Thumbnail A window
open in RIP preview mode.

TO VIEW THUMBNAILS OF THE CURRENTLY RIPPING FILE:

1. Click the Thumbnail A tab at the right of the Queues window to open the slider.

Click to display the currently
rasterizing job

2. Click the RIP preview icon at the left side of the window.

In this mode, Thumbnail A displays each page of the currently processing job after it
has been RIPped.

Click to close the

thumbnail window

3. Choose a PS file in the Spool or Print area and select RIP and Hold, Print, or
Print and Hold.

3-13 Previewing print jobs

3

As pages are RIPped, they are displayed in the Thumbnail A window. Each page is
displayed for only a moment before the Thumbnail A window is cleared. Only one
page is displayed at a time.

4. When you have finished viewing, click the Thumbnail A tab to close the thumbnail
window.

TO VIEW THUMBNAILS OF ANY RASTER DATA FILE:

1. Select any raster data job in the RIP area.

2. Choose Thumbnail A or Thumbnail B from the Job menu.

If you choose Thumbnail A, make sure the raster data preview icon (at the left side of
the window) is selected.

NOTE: Wait until all pages have been displayed before opening another raster file with

Thumbnail A. If the job contains many pages, it may take some time for the entire job
to be displayed.

Raster data preview icon

Click to close the

thumbnail window

3. When you have finished viewing, click the Thumbnail A or Thumbnail B tab to close
the thumbnail window.

3-14 Managing Print Jobs

3

Merging raster files with Job Merge and Edit

The ability to work with raster files gives you new opportunities to combine
documents from different sources into a single raster file. For example, you can
combine full color covers and chapter head pages created in a page layout application
with two-color text pages created in a document processing application. Or, you can
customize a slide presentation by inserting slides from a different presentation.

You can display two raster files at once: a source file and a target file. The target file is
displayed in the Thumbnail A window, the source in Thumbnail B. Both files must be
held raster jobs in the RIP area.

NOTE: You cannot create a new PostScript or PCL file in this process; you must print

the merged raster file, which has references to the original PostScript files. Before
editing or merging files with Job Merge and Edit, make sure the source files were
RIPped using the print option settings and the resident calibration you want for the
final output. Raster files edited with Job Merge and Edit cannot be reRIPped.

TO VIEW AND EDIT RASTER DATA JOBS:

1. Select a raster data job and choose Thumbnail A from the Job menu.

The file must be a held raster job in the RIP area.

2. In the Thumbnail A window, right-click a thumbnail image to see the commands
available for pages in Thumbnail A.

These commands can also be accessed from the Page menu (see page 2-12) as well as
from buttons along the left side of the Thumbnail A window (see illustration on
page 3-15).

3

Click to open a full-screen
preview of the page

Click to duplicate a page

Click to delete a page

3-15 Merging raster files with Job Merge and Edit

To scroll through the pages in Thumbnail A, you can drag the slider bar at the bottom
of the screen, click in the empty area to the left or right of the slider bar, or click on the
arrows.

Delete deletes the currently selected page.

Duplicate duplicates the currently selected page.

Open Preview opens a full-screen preview of the currently selected page (see

“Full-screen previews” on page 2-40).

Undo undoes the previous Job Merge and Edit command.

3. To move pages within Thumbnail A, left-click to select the page(s) and hold down the
mouse button as you drag the selected page(s) to the new location.

Shift-click to select multiple, sequential pages; Ctrl-click to select multiple,
non-sequential pages. Make sure to release the Shift or Ctrl key before moving the
pages.

If you move the page(s) on top of existing page(s), the page(s) will be overwritten.

3-16 Managing Print Jobs

3

If the icon does not have an arrow, the page(s) will be replaced; if the icon has an arrow,
the page(s) will be inserted.

…

Replace single page Replace multiple pages

…

Move single page Move multiple pages

between two pages between two pages

…

Move single page Move multiple pages

before first page before first page

…

Move single page Move multiple pages

after last page after last page

4. When you are finished editing, click the Thumbnail A tab.

If you have edited the job, you are prompted to save the job (click Yes) and enter a new
name.

5. Enter a new name and click OK.

The new raster file is now in the RIP area, ready to print. If you saved the edited file
with a new name, the original source file remains held in the RIP area.

3-17 Merging raster files with Job Merge and Edit

3

TO MERGE TWO RASTER DATA JOBS:

1. In the Thumbnail A window, display the document you wish to edit.

The file must be a held raster job in the RIP area.

2. Right-click another source document file (a held job with a raster icon) and select
Thumbnail B.

The Thumbnail B tab opens a second thumbnail view which cannot be edited but can
be a source for pages added to the document in Thumbnail A.

NOTE: To merge documents, the page sizes of the source document and the target

document must be the same. Before editing or merging raster files with Job Merge and

Edit, make sure the source files were RIPped using the print option settings and the
resident calibration you want for the final output.

3. In the Thumbnail B window, left-click to select the page(s) and hold down the mouse
button as you drag the selected page(s) to the new location in Thumbnail A.

Shift-click to select multiple, sequential pages; Ctrl-click to select multiple,
non-sequential pages. Make sure to release the Shift or Ctrl key before moving the
pages.

To scroll through the pages in Thumbnail A and Thumbnail B, you can drag the slider
bar at the bottom of the screen, click in the empty area to the left or right of the slider
bar, or click on the arrows.

3-18 Managing Print Jobs

3

To replace page(s), drag Thumbnail B page(s) on top of page(s) in Thumbnail A; to
add page(s), drag the page(s) to a new position between pages, before the first page, or
after the last page in Thumbnail A.

+++

Replace single page Replace multiple pages

+

Move single page Move multiple pages

between two pages between two pages

+

Move single page Move multiple pages

before first page before first page

+

Move single page Move multiple pages

after last page after last page

NOTE: To insert a Thumbnail B page directly after the last Thumbnail A page, drag the

Thumbnail B page so that it is just to the right of the last Thumbnail A page and
shows an arrow pointing to the right. If the Thumbnail B page is placed too far to the
right of the last Thumbnail A page, the Thumbnail B page will replace the last
Thumbnail A page.

…

…

++

…

++

…

++

3

T

humbnail B

Page 4 copied from the
document in Thumbnail B

3-19 Merging raster files with Job Merge and Edit

Multiple undos are available; use Ctrl-Z or the Undo command (from the Page menu)
to undo all the way back to your first edit. There is no Redo function.

NOTE: Make sure to save the merged job before deleting any of the jobs you used to

create the merged job.

Thumbnail B pages moved into Thumbnail A adopt some specific attributes of the
Thumbnail A job, such as the document and user name. However, many color-related
print options that are set in the Thumbnail B page, such as CMYK Simulation and
Rendering Style, remain with the specific page. This could result in a merged job being
made up of pages with different attributes.

4. To close the Thumbnail view, click once on the same tab you used to open it
(Thumbnail A or Thumbnail B tab).

5. If you have edited Thumbnail A, you are prompted to save the job (click Yes) and
enter a new name. Enter a new name and click OK.

The new raster file is now in the RIP area, ready to print, together with the original
source and target files.

3-20 Managing Print Jobs

3

NOTE: If you print the edited raster file, it appears in the Job Log with the name of the

original job, not the new name you specified for the edited job.

NOTE: In cases where multiple users are connected to the Fiery 3850C via the

Command WorkStation, Fiery WebSpooler, and/or Fiery Spooler, and one user makes
changes to a Thumbnail A job, not all users may see the results of those changes. If you
are unable to view changes in a job, or if selecting a Thumbnail window results in a
message indicating zero pages, then close and relaunch the Command WorkStation,
Fiery WebSpooler, or Fiery Spooler.

Viewing and overriding print settings

When logged in as Operator or Administrator at the Command WorkStation, you can
view override user job settings for, and print any job in the Queues window. Using the
Properties dialog box, you can view and override job settings for a single job or for
multiple jobs at once. When viewing multiple jobs, you can override settings for each
job independently or override a setting for all the jobs at once.

NOTE: For PCL files, you are only able to override the number of copies from the

Properties dialog box.

•To view the properties for a single job, double-click the job line or select the job and

choose Properties from the Job menu or right mouse menu.

•To view the properties for multiple jobs at once, shift-click to select contiguous jobs,

or Ctrl-click to select non-contiguous jobs, and choose Properties from the Job
menu or right mouse menu.

NOTE: If you want to retain a copy of the job with its original settings, duplicate the job

and rename the duplicate before you change any settings (see “Job commands” on
page 2-24).

To override a setting for a single job, right-click on the current setting and choose the
override setting from the pop-up list.

3

Indicates reRIPping is required

3-21 Viewing and overriding print settings

NOTE: For some options, changing the setting requires that the job be reRIPped; these

options show an icon to the left of the option name.

To override settings for all jobs listed in the Properties dialog box, right-click on the
name of the print option (the row header) at the left of the dialog box and choose the
override setting from the pop-up list.

3-22 Managing Print Jobs

3

The Properties dialog box displays all the job settings encoded by the PostScript or
PCL printer driver that can be decoded by the Fiery 3850C. If you (as operator) have
not changed anything, these are the settings a user entered before sending the job.
There is an exception to this: Scale.

NOTE: Some print options that are available in the printer driver are not displayed in

the Properties dialog box. For information on specific print options and settings, and
where they can be set, see Appendix A of the Printing Guide.

When the Properties dialog box opens, the page range is always shown as All pages and
the scale is always shown as 100%. All pages denotes all the pages specified by the user
in printing the job; it may not include all the pages in the original document on the
user’s disk. Similarly, 100% scale indicates 100% of the magnification specified by the
user.

The Properties dialog box does display all the remaining user settings, including user
Instructions and Notes fields.

•Instructions fields are intended to be viewed and annotated by the operator, but

their contents are associated with the job and are deleted when the job is deleted
after printing.

•Notes fields can be viewed but cannot be changed by the operator; their contents are

transcribed to the Job Log just as the user sent them.

Downloading files and fonts

From the Command WorkStation you can download a variety of file types, as well as
fonts, to the Fiery 3850C. These files and fonts can be located anywhere on the
network or on an external device connected to the Command WorkStation computer.
You browse to locate the files and fonts, select them, and add them to a list of items to
be downloaded. You can specify a limited number of print option settings for files that
you download (see page 3-24).

To download fonts, the Direct connection must be used. If the Direct connection is
not currently published in Setup, see the Configuration Guide for instructions on how
to publish it.

3-23 Downloading files and fonts

3

NOTE: You cannot download TrueType fonts. If you use TrueType fonts in Windows,

you can print them by converting them to Adobe Type 1 fonts. To do this with the
Adobe PS printer driver, click the Fonts tab and set up the Font Substitution Table as
necessary.

The Manage Fonts command (in the Server menu) provides another way to download
fonts to the Fiery 3850C (see page 3-25).

TO DOWNLOAD FILES OR FONTS:

1. Choose Download from the Job menu, right-click the Spool status bar and select
Download, or open the utilities slider and click the Downloader icon.

The main Fiery Downloader window appears.

2. In the Files of type pop-up menu, choose the file types to display.

You can leave this at the default All Known Formats or choose All Files. All Known
Formats lists all files in supported formats; All Files lists all files.

3. In the Connection Type pop-up menu, choose the queue to which you will download
the files.

The options available in this menu depend on the print connections currently enabled
in Setup. The potential choices are Print Queue, Hold Queue, or Direct Connection.
If your administrator has not enabled one or more of these connections, you cannot
choose it.

To download fonts, you must choose Direct Connection.

PDF files are always spooled to the Fiery 3850C hard disk before being printed. PDF
files must be sent to the Print queue (or to the Hold queue if the Print queue is not
enabled). Do not choose Direct Connection to download PDF files.

4. In the Look in pop-up menu, browse to the file(s) you want to download.

3-24 Managing Print Jobs

3

5. Select the filename and click Add.

6. To change the attributes of a file, select it from the “Files to be Downloaded” list and

The File name field displays the name of the selected file before you click Add.

You can navigate to different drives and directories to select files and fonts to
download.

To select multiple sequential files, select the first file and then Shift-click the last file.
Ctrl-click to select multiple non-sequential files.

If you change your mind about a file, select the filename in the Files to be Downloaded
list and click Remove.

click Options.

The Options dialog box for PostScript and EPS files is different from that for PDF
files, as explained below.

PostScript options PDF options

7. Specify the following information in the dialog box and click OK.

The options you set apply only to the selected file. You can set different options, or
leave the default settings, for each file.

Copies—Specify the number of copies.

Brightness (PostScript and EPS files only)—Change the Brightness setting if a file

appears to be too dark or too light. Choose 85% for a substantially lighter image,
115% for a substantially darker image, or one of the options in between.

3-25 Downloading files and fonts

3

8. Click Download.

NOTE: Some applications, including Adobe Photoshop, provide transfer functions that

let you specify density settings for an image. If the file you are printing includes
transfer functions, the Brightness option has no effect. For more information on using
transfer functions, see the documentation for your application.

‘showpage’ (after EPS files)—In most cases, you do not need to use this option. Select

this option only if an EPS file fails to print without it. This option adds a ‘showpage’
PostScript language command at the end of the print job. Some applications omit this
necessary PostScript language command when they generate EPS files. Select this
option when printing EPS files generated by these applications. If you select this
option unnecessarily, extra blank pages may print.

If you experience problems downloading EPS files, you can print the file directly from
the application in which you created it.

Page Range (PDF files only)—Specify the page range you want to print.

To cancel downloading, click Cancel or press the <Esc> key.

Managing server fonts

The Fiery 3850C includes a number of built-in printer fonts. You can download
additional fonts to the Fiery 3850C using the Manage Fonts command (see page 3-26)
or the Download command (see page 3-23). Downloading fonts requires that the
Direct connection is published in Setup (see the Configuration Guide).

NOTE: The Manage Fonts command is available only if you logged in as Administrator.

Although no special privileges are necessary to download fonts, Administrator
privileges are required to remove fonts from the server. The built-in printer fonts are
locked and cannot be removed by anyone.

To print a list of fonts currently resident on the Fiery 3850C, use the Print Pages
command (see page 3-6).

3-26 Managing Print Jobs

t

3

TO ADD OR DELETE FONTS:

1. Choose Manage Fonts from the Server menu.

The Server Fonts window displays Add, Delete, Update, and Print buttons.

Locked fonts

Downloaded fonts

Click to download additional fonts

Click to delete font(s)

Click to update the font list display

Click to print the font lis

2. To download additional fonts to the Fiery 3850C, click Add and refer to the
instructions on page 3-22.

3. To delete a font, select it in the font list and click Delete. Shift-click or Ctrl-click to
select multiple fonts.

N

OTE: The printer fonts included with the Fiery 3850C (built-in fonts) are locked.

These fonts appear with a lock icon next to the name and cannot be deleted.

4. To refresh the font list display, click Update.

5. To print the font list, click Print.

3-27 Archiving jobs

3

Archiving jobs

PostScript or PCL and raster data jobs can be archived internally to the Fiery 3850C
hard disk.

TO ARCHIVE A POSTSCRIPT OR RASTER JOB:

1. In the Queues window, select any held job in the Spool or RIP areas.

2. Choose Archive from the Job menu.

The job is moved to the Archive window.

3. To archive the job(s) internally to the Fiery 3850C hard disk, click OK.

The job(s) are archived internally.

Using the Job Log

Chapter 2 introduced the Job Log, which is the list of all processed and printed jobs,
including the date and time they were printed, and all the characteristics of the job. It
explained that the Administrator can set Job Log preferences for clearing and printing
the Job Log automatically, and for Job Log page size (page 2-30).

If you want to view the Job Log in a specific application, you can specify one in the
Preferences dialog box (see page 3-4), then select View in Helper App from the
Window menu.

After displaying the Job Log you can print it (use the Print Pages dialog box or
choose Print from the Window menu), or export it to a tab-delimited text file (choose
Export from the Window menu). The exported Job Log file can be imported into a
spreadsheet, database, or word processing application for job accounting purposes. If
the Filter command is used to display only a portion of the Job Log (such as jobs for
the current day), only that portion of the Job Log is printed or exported.

To update the Job Log, choose Refresh from the Window menu.

After printing or exporting the entire Job Log, you may want to clear it; choose Clear
Job Log from the Server menu.

3-28 Managing Print Jobs

3

The Job Log window displays a list of all the jobs and the following information about
them: status, document name, user, date, start time, end time, process time, size,
device, page size, media, number of originals, number of color pages, number of black
and white pages, and total number of pages. Information in the Notes 1 and Notes 2
fields is displayed if users entered this information when they printed.

NOTE: If a raster job was saved with a new name and then printed, it appears in the Job

Log with the name of the original job, not the new name you specified for the edited
job.

The text in the Status column provides information about the job:

OK The job was printed normally.

Cancel The job was canceled before printing was completed.

Error An error occurred during processing or printing.

Use the scroll bar at the bottom of the window to view all the fields in the Job Log
window.

3-29 Other server management commands

3

Other server management commands

These additional Server menu commands are used to manage server performance,
configuration, and status. Some of these commands are available only when logged in
as Administrator:

• Manage Fonts—Allows you to delete fonts from, as well as add fonts to, the Fiery

3850C (see page 3-25)

• Reboot—Causes the Fiery 3850C to be rebooted, just as if you had selected Restart

Printer from the Control Panel (see page 1-10)

• Clear—Clears all jobs in all server queues as well as all jobs archived on the Fiery

3850C hard disk, the index of archived jobs (in the Archive window), and the Job
Log

Setup—Invokes Fiery Setup; for more information, see the Configuration Guide

•

• Log out—Closes the connection to the Fiery 3850C, just as if you had chosen Log

out from the log in/out slider

3-30 Managing Print Jobs

3

4-1 Fiery WebTools

4

Chapter 4:
Overview of
Fiery WebTools

This chapter introduces Fiery WebTools and provides instructions on their usage. For
more information on certain Fiery WebTools you are referred to other chapters in this
book and to other manuals in the documentation set.

Fiery WebTools

Fiery WebTools reside on the Fiery 3850C but can be accessed over the network from
a variety of platforms. The Fiery 3850C has a home page that lets remote users view
server functions and manipulate jobs.

Fiery WebTools can be used on Mac OS and Windows client computers with certain
Internet browsers that support the Java language. For specific information on the
browsers supported with Fiery WebTools, see Getting Started.

Access privileges

The Fiery 3850C system allows the site administrator to choose and implement a level
of access and control appropriate for your particular site. There is a spectrum of control
which can be implemented; the levels of access allowed to remote users depend on
whether the administrator has enabled use of Fiery WebTools, and whether or not a
password is required to use the job management features of Fiery WebTools.

If you have been given the Operator password, you can manage job flow and override
print settings of your jobs with Fiery WebSpooler. If not, you can still track the status
of your jobs with the Status tool, and with Fiery WebSpooler as a Guest. Check with
your site administrator for information on your Fiery WebTools access privileges.

4-2 Overview of Fiery WebTools

4

Using Fiery WebTools

Fiery WebTools are accessed from the Fiery 3850C home page.

WebTool: Summary: For more information:

Status Shows you the jobs currently

processing and printing.

WebSpooler Allows you to view, manipulate,

reorder, reprint, and delete jobs
currently spooling, processing, or
printing on the Fiery 3850C. It also
allows you to view, print, and delete
the Job Log.

WebLink Provides a link to another web page,

provided you have a valid Internet
connection. The WebLink destination
can be changed; this function requires
the Administrator password, if one has
been set.

WebSetup Allows you to modify the Command

WorkStation configuration (Setup)
remotely. This function requires the
Administrator password, if one has
been set. This utility is not available on
Mac OS.

WebDownloader Allows you to download files or fonts

to the Fiery 3850C.

See the Printing Guide.

See “Tracking and managing
jobs with Fiery WebSpooler”
on page 5-1.

See the Printing Guide and the
Configuration Guide.

See the Configuration Guide.

See “Downloading files and
fonts” on page 3-22.

4-3 Using Fiery WebTools

4

TO ACCESS FIERY WEBTOOLS:

1. Start your Internet browser application.

2. Enter the IP address or the DNS name of the Fiery 3850C.

Check with the operator or administrator for this information.

The Fiery 3850C home page appears.

3. Click one of the buttons at the left to select one of the Fiery WebTools.

Move the cursor over the buttons to display information about the selections.