Ricoh 406460 User Manual

Model RN-MF1
Machine Codes: M016/M017
Field Service Manual
30 November, 2009

Safety Notices

Prevention of Physical Injury

1. Before disassembling or assembling parts of the machine and peripherals, make sure that the machine power cord is unplugged.
2. The wall outlet should be near the machine and easily accessible.
3. If any adjustment or operation check has to be made with exterior covers off or open while the main switch is turned on, keep hands away from electrified or mechanically driven components.
4. The machine drives some of its components when it completes the warm-up period. Be careful to keep hands away from the mechanical and electrical components as the machine starts operation.
5. The inside and the metal parts of the fusing unit become extremely hot while the machine is operating. Be careful to avoid touching those components with your bare hands.

Health Safety Conditions

Toner is non-toxic, but if you get either of them in your eyes by accident, it may cause temporary eye discomfort. Try to remove with eye drops or flush with water as first aid. If unsuccessful, get medical attention.

Observance of Electrical Safety Standards

The machine and its peripherals must be serviced by a customer service representative who has completed the training course on those models.

Safety and Ecological Notes for Disposal

1. Do not incinerate toner bottles or used toner. Toner dust may ignite suddenly when exposed to an open flame.
2. Dispose of used toner, the maintenance unit which includes developer or the organic photoconductor in accordance with local regulations. (These are non-toxic supplies.)
3. Dispose of replaced parts in accordance with local regulations.
• To prevent a fire or explosion, keep the machine away from flammable liquids, gases, and aerosols. A fire or an explosion might occur.
1
• The Controller board on the MF model contains a lithium battery. The danger of explosion exists if a battery of this type is incorrectly replaced. Replace only with the same or an equivalent type recommended by the manufacturer. Discard batteries in accordance with the manufacturer's instructions and local regulations

Laser Safety

The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical units in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer. The laser chassis is not repairable in the field. Customer engineers are therefore directed to return all chassis and laser subsystems to the factory or service depot when replacement of the optical subsystem is required.
• Use of controls, or adjustment, or performance of procedures other than those specified in this manual may result in hazardous radiation exposure.
WARNING
WARNING:
Turn off
the main switch before attempting any of the procedures in the Laser Optics Housing Unit section.
Laser beams can seriously damage your eyes.
CAUTION MARKING:
2

Symbols, Abbreviations and Trademarks

This manual as follows:
SEF Short Edge Feed
LEF Long Edge Feed
uses several symbols and abbreviations. The meaning of those symbols and abbreviations are
See or Refer to
Clip ring
Screw
Connector
Clamp
E-ring

Trademarks

Microsoft®, Windows®, States and /or other countries.
PostScript® is a registered trademark of Adobe Systems, Incorporated.
PCL® is a registered trademark of Hewlett-Packard Company.
Ethernet® is a registered trademark of Xerox Corporation.
PowerPC® is a registered trademark of International Business Machines Corporation.
Other product names used herein are for identification purposes only and may be trademarks of their respective companies. We disclaim any and all rights involved with those marks.
and MS-DOS® are registered trademarks of Microsoft Corporation in the United
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TABLE OF CONTENTS

Safety Notices.....................................................................................................................................................1
Important Safety Notices...............................................................................................................................1
Laser Safety.....................................................................................................................................................2
Symbols, Abbreviations and Trademarks
Trademarks.....................................................................................................................................................3
.........................................................................................................3
1. Product Information
Specifications......................................................................................................................................................9
Machine Overview..........................................................................................................................................10
Component Layout.......................................................................................................................................10
Paper Path
Drive Layout..................................................................................................................................................12
Machine Configuration....................................................................................................................................13
....................................................................................................................................................11
2. Installation
Installation Requirements.................................................................................................................................15
Environment..................................................................................................................................................15
Machine Level..............................................................................................................................................16
Machine Space Requirement.....................................................................................................................16
Power Requirements....................................................................................................................................16
Installation Procedure..................................................................................................................................17
3. Preventive Maintenance
PM Intervals......................................................................................................................................................19
PM Parts........................................................................................................................................................19
Yield Counter................................................................................................................................................19
4. Replacement and Adjustment
Before You Start...............................................................................................................................................21
Special Tools....................................................................................................................................................22
Exterior Covers.................................................................................................................................................23
Front Cover...................................................................................................................................................23
Left Cover......................................................................................................................................................24
Rear Cover
Right Cover...................................................................................................................................................28
Top Cover.....................................................................................................................................................29
ADF....................................................................................................................................................................31
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...................................................................................................................................................27
ADF Unit........................................................................................................................................................31
Original Tray................................................................................................................................................32
ADF Feed Unit..............................................................................................................................................32
ADF Separation Pad....................................................................................................................................33
ADF Front Cover .........................................................................................................................................33
ADF Rear Cover...........................................................................................................................................34
ADF Cover....................................................................................................................................................34
ADF Motor....................................................................................................................................................35
Original Set Sensor......................................................................................................................................36
ADF Cover Open Sensor............................................................................................................................37
ADF Feed Sensor.........................................................................................................................................38
ADF Drive Board..........................................................................................................................................39
Scanner Unit.....................................................................................................................................................40
Operation Panel...........................................................................................................................................40
Scanner Top Cover......................................................................................................................................41
Scanner Carriage Unit.................................................................................................................................42
Exposure Lamp.............................................................................................................................................44
Lamp Stabilizer Board.................................................................................................................................45
Scanner Motor.............................................................................................................................................46
Laser Unit..........................................................................................................................................................48
Caution Decal Locations.............................................................................................................................48
Laser Unit......................................................................................................................................................48
Polygon Mirror Motor.................................................................................................................................49
Paper Feed and Exit.........................................................................................................................................51
Paper Feed Roller........................................................................................................................................51
Friction Pad...................................................................................................................................................52
Paper End Sensor.........................................................................................................................................52
By-pass Feed Roller.....................................................................................................................................52
By-Pass Feed Roller Friction Pad.................................................................................................................54
By-pass Feed Sensor...................................................................................................................................55
Paper Feed Clutch.......................................................................................................................................55
Relay Clutch.................................................................................................................................................57
Registration Clutch.......................................................................................................................................57
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Toner End Sensor.........................................................................................................................................57
Paper Exit Sensor.........................................................................................................................................58
Relay Sensor.................................................................................................................................................58
Inverter Sensor.............................................................................................................................................59
Registration Roller and Sensor....................................................................................................................59
Paper Transfer..................................................................................................................................................63
Transfer Roller..............................................................................................................................................63
Fusing................................................................................................................................................................64
Fusing Unit....................................................................................................................................................64
Thermostat....................................................................................................................................................66
Thermistor.....................................................................................................................................................67
Fusing Lamp..................................................................................................................................................68
Hot Roller......................................................................................................................................................69
Pressure Roller..............................................................................................................................................70
Hot Roller Stripper Pawls.............................................................................................................................70
Motors...............................................................................................................................................................72
Main Motor..................................................................................................................................................72
Duplex Motor (For M017)..........................................................................................................................72
Electrical Components.....................................................................................................................................74
Layout of PC Boards....................................................................................................................................74
PSU................................................................................................................................................................78
Charge Terminal Case................................................................................................................................82
Others................................................................................................................................................................83
Cooling Fan..................................................................................................................................................83
Speaker........................................................................................................................................................83
Quenching Lamp..........................................................................................................................................84
Image Adjustment.............................................................................................................................................85
Registration Adjustment...............................................................................................................................85
5. System Maintenance Reference
Service Program Mode....................................................................................................................................87
Overview......................................................................................................................................................87
Maintenance Mode Menu..........................................................................................................................87
Fax Service Test Menu..............................................................................................................................104
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Configuration and Maintenance Page .......................................................................................................106
Overview....................................................................................................................................................106
Firmware Updating........................................................................................................................................108
Checking the Machine Firmware Version...............................................................................................108
Updating the Controller Firmware...........................................................................................................108
Updating the Engine Firmware.................................................................................................................110
Updating the Boot Loader Firmware.......................................................................................................112
Updating Failure........................................................................................................................................112
FW Update Tool Messages......................................................................................................................112
6. Troubleshooting
Service Call Conditions.................................................................................................................................117
Summary....................................................................................................................................................117
Engine SC...................................................................................................................................................117
Image Problems.............................................................................................................................................124
Overview....................................................................................................................................................124
Test Page Printing......................................................................................................................................124
Test Pattern Printing....................................................................................................................................125
Dark lines in halftone areas at 75mm Intervals.......................................................................................126
Jam..................................................................................................................................................................127
Jam Sensor Layout.....................................................................................................................................127
Jam Message List.......................................................................................................................................128
7. Energy Saving
Energy Save...................................................................................................................................................131
Energy Saver Modes................................................................................................................................131
Paper Save.....................................................................................................................................................133
Effectiveness of Duplex/Combine Function............................................................................................133
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8

1. Product Information

1

Specifications

See "Appendices" for the following information:
• "General Specifications"
"Printer"
• "Copier"
• "Scanner"
• "Fax"
• "Supported Paper Sizes"
9
1. Product Information
1

Machine Overview

Component Layout

10
1. Laser unit 9. Friction pad
2. Quenching lamp 10. Transfer roller
3. Cartridge (AIO-type) 11. Paper Tray
4. Development roller 12. Fusing Unit
5. Registration roller 13. Pressure Roller
6. By-pass feed roller 14. Paper exit roller
7. By-pass feed tray 15. Hot Roller
8. Paper feed roller 16. Drum

Paper Path

1
Machine Overview
[A] Duplex section (For M017)
[B] Standard paper tray unit
[C] Optional paper tray unit
11
1. Product Information
1

Drive Layout

1. Duplex Motor
2. Main Motor
3. Registration Clutch
4. Replay Clutch
5. Paper Feed Clutch
12

Machine Configuration

1
Machine Configuration
Models Duplex Unit
RN-MF1a
(M016)
RN-MF1b
(M017)
NA: Not Available
Optional
Memory
NA NA 250x1 Yes Yes Yes
Auto NA 250x1 Yes Yes Yes
Optional
Tray
(M355)
PCL PS Fax USB Host
13
1. Product Information
1
14

2. Installation

2

Installation Requirements

Environment

1. Temperature Rage: 10°C to 32°C (50°F to 89.6°F)
Humidity Range: 15% to 80% RH
2.
3.
Ambient Illumination: Less than 2,000 lux (do not expose to direct sunlight)
4. Ventilation: 3 times/hr/person
5. Do not put the machine in areas with sudden temperature changes. This includes:
• Areas directly exposed to cool air from air conditioning
• Areas directly exposed to heat from a heating system.
6. Do not put the machine in areas exposed to corrosive gas.
7. Do not install the machine at locations over 2,000 m (6,562 ft.) above sea level.
8. Put the machine on a strong, level base. (Tilting towards any side must be no more than 3 mm.)
9. Do not put the machine in areas with strong vibrations.
15
2. Installation
2

Machine Level

Front to back: Within 5 mm (0.2") of level
Right to left: Within 5 mm (0.2") of level

Machine Space Requirement

Put the machine near a power source with these clearances:
A: Over 10 cm (4")
B: Over 20 cm (7.9")
C: Over 20 cm (7.9")
D: Over 70 cm (27.6")

Power Requirements

• Make sure that the plug is tightly in the outlet.
• Avoid multi-wiring.
Make sure that you ground the machine.
Input voltage level
16
NA: 120 V, TW: 110 V, 60 Hz: Less than 10 A EU/ Asia/ CHN: 220 V to 240 V, 50 Hz/60 Hz: Less than 5 A
Permitted voltage fluctuation: 10%
2
Do not set anything on the power cord.

Installation Procedure

Refer to the "User Guide".
Installation Requirements
17
2. Installation
2
18

3. Preventive Maintenance

3

PM Intervals

PM Parts

There are no PM parts in this machine.
• Other than the three Yield Parts listed below, there are essentially no PM parts required for this product.
• These three items will need to be replaced in cases where their yield is near, however, given the ACV (Average Copy Volume) for this product, these "yield parts*1 " are expected to outlast the working life of the machine.
*1 "Yield Parts": Parts whose expected yield is longer than the machine lifetime when taking into consideration the machine's ACV.
Description Expected Yield Q'ty/unit
Paper Feed Roller 120 K prints 1
Transfer Roller 120 K prints 1
Fusing Unit 120 K prints 1

Yield Counter

Yield counters for each yield part can be checked by the following methods.
Configuration Page
These yield counters are printed under the supplies Info on the "Configuration Page" as shown above.
19
3. Preventive Maintenance
3
Web Image Monitor
These yield counters are displayed under the "Toner" on the "Status" page as shown above.
• The machine displays "Life End Feed Roller", "Life End Transfer Roller" or "Life End Fuser Unit" when one of these counters reaches each yield.
Counter Reset
The process below shows how to reset the yield counters.
1. Enter the "Maintenance Mode".
Select "Engine Maintenance", and then press "OK" key.
2.
3. Select "Reset Fusing Unit Life", "Reset Transfer Roller Life" or "Reset Paper Feed Life" and then press "OK" key.
4. Select "Execute" and then press "OK" key.
5. Exit the "Maintenance Mode".
20

4. Replacement and Adjustment

4

Before You Start

• If there are printer jobs in the machine, print out all jobs in the printer buffer.
• Turn off the main power switch and unplug the machine before you do the procedures in this section.
21
4. Replacement and Adjustment
4

Special Tools

• PC: Windows 2000/XP/Vista, Windows Server 2003/2003 R2, 2008.
USB or network cable
• A computer is necessary to update the firmware.
22

Exterior Covers

4

Front Cover

Exterior Covers
1. Pull out the standard paper tray [A].
2. Remove two tabs [A].
3. Pull out the bypass tray [B].
23
4. Replacement and Adjustment
4
4. Open the front cover [A].
• To open the front cover, push the cover release button [B] and (carefully) pull the cover forward and open (it hinges downward).
5. Push the right hinge [A] to release.
6. Front cover [B]

Left Cover

1. Front cover ( p.23)
24
2. Remove two screws [A] on the left cover.
4
Exterior Covers
3. Pull the front upper part [A] of the left cover (as shown above) to release the hooks.
4. Pull the rear upper part [A] of the left cover (as shown above) to release the hooks.
25
4. Replacement and Adjustment
4
5. Pull the front bottom part of the left cover [A] (as shown above) to release the hooks.
6. Remove the Left cover [A] as shown above.
• There are many hooks and tabs inside the left cover. See the images below in the Note section before removing the left cover.
26
NOTE:
4
Exterior Covers

Rear Cover

1. Front cover ( p.23)
2. Left cover ( p.24)
27
4. Replacement and Adjustment
4
3. Open the rear cover [A]
4. Slide the shaft [B] in the direction of the blue arrow, and remove the rear cover [A].

Right Cover

1. Front cover ( p.23)
2. Rear cover ( p.27)
3. Right cover [A] ( x 3, hook at arrow mark)
• There are before removing the right cover.
many hooks and tabs inside the right cover. See the images below in the Note section
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