non-certified:RM-50N Natural gas/RM-50P Propane gas
NSF & ETL listed:RM-55N Natural gas/RM-55P Propane gas
Automatic Gas Rice Cooker
Owner’s Manual
Section I: Installation Instructions
FOR YOUR SAFETY
Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
TO THE PURCHASER
Contact your local gas supplier and
ask instructions in the event the user
smells gas. This information should
be posted in a prominent location.
WARNING
Improper installation, adjustment,
alteration, service or maintenance can
cause property damage, injury or
death. Read the Installation, Operating and Maintenance Instructions
thoroughly before installing or servicing this equipment.
THE INSTALLER MUST
LEAVE THIS MANUAL
WITH THE UNIT AFTER
INSTALLATION.
THE CONSUMER IS TO
FOOD SERVICE EQ. CO., INC. • 72 BEADEL ST. • BKLYN • NY • 11222
RETAIN THIS MANUAL
FOR FUTURE REFERENCE.
Congratulations on your purchase of your Ricemaster Automatic Gas Rice Cooker. With
proper installation, care and use it should provide years of reliable service.
IMPORTANT NOTE: The RM-50 is not NSF or ETL listed. However, its function and specifications are identical to the RM-55. RM-55 parts are interchangeable with RM-50. Except for
listings and certification, information in this manual for the RM-55 is the same as the RM-50.
COMPONENT IDENTIFICATION
BURNER ASSEMBLYBURNER ASSEMBLY
BURNER ASSEMBLY
Shut Off
Stem
Lid
Burner Base
Cover
BURNER ASSEMBLYBURNER ASSEMBLY
Main Burner
Pilot/
warmer
Data plate
Rice Pot
#1 Start Button & Ignition Lever
Keep Warm Button-red
Pressure Regulator
RM-55 only
Outer Jacket
SPECIFICATIONS
Specifications:RM-55NRM-55P
Type of gasNaturalPropane
Btu34,60027,300
Gas Connection3/8” NPT3/8” NPT
Liquid Capacity24 qts.24 qts.
Unit Size17"h x 19"d x 23"17"h x 19"d x 23"
Net Weight44 lbs.44 lbs.
Carton Size21" x 21" x 17"21" x 21" x 17"
Master Carton1 unit (4.4 cu. ft.)1 unit (4.4 cu. ft.)
Shipping Weight50 lbs.50 lbs.
Colorwhite jacket/gray basewhite jacket/gray base
RM-50NRM-50P
Colorwhite jacket/red basewhite jacket/red base
Main Gas Valve
#2 Main Burner/Cook Button
Capacity:
Raw Rice17 lbs. (55 - 6 oz. cups)
Cooked Rice270 servings @ 3 oz. each
FOOD SERVICE EQ. CO., INC. • 72 BEADEL ST. • BKLYN • NY • 11222
2
INSTALLATION INSTRUCTIONS
INSTALLATION:
1. The gas supply line must be of adequate size to insure maximum efficiency of the unit.
2. The installation must conform with the National Fuel Gas Code, ANSI Z223.1, Natural Gas Installation
Code, CAN/CGA-B149.1 or the Propane Installation Code, CAN/CGA-B149.2, as applicable, including:
a. The appliance and its individual shutoff valve must be disconnected from the gas supply piping system
during any pressure testing of that system at test pressures in excess of 1/2 NPT(3.45 kPa).
b.The appliance must be isolated from the gas supply piping system by closing its individual manual valve
during any pressure testing of the gas supply piping system at test pressures equal or less than 1/2 psig
(3.45 kPa).
3.Local regulations governing gas appliance installations must be complied with.
4.Equipment should be in an area with adequate ventilation
5.Minimum spacing of 6" to combustible construction is required along
back and side walls. Clearances for noncombustible construction are the
same as combustible clearances. For use only on noncombustible floors.
6.Materials such as wood, compressed paper and plant fibers that will ignite and burn, Must Not Be Exposed
Near this unit. Local safety codes should be complied with in respect to fire hazard avoidance.
7.Use of the supplied pressure regulator is mandatory ( provided with RM-55 only). Note: use of two
regulators may cause insufficient gas flow. Consult with your installer but always comply with above
codes.
8.Keep the appliance area free and clear from combustible materials, gasoline and other flammable vapors
and liquids.
9.Locate this appliance in a well ventilated place. Do Not Block or Cover the opening between the shroud
and pot. DO NOT OBSTRUCT FLOW OF COMBUSTION AND VENTILATION AIR.
10. This equipment must be installed with adequate clearance for servicing and proper operation.
12. This unit should be operated only with drip pan in place.
13. If the unit is connected to a flexible gas line, the installation shall be made with a connector that complies
with the Standard for Connectors for Movable Gas Appliances, ANSI Z 21.69 or Connectors For Movable
Gas Appliances, CAN/CGA-06.16, and a Quick Disconnect device that complies with the standard for
Quick-Disconnect Devices for Use with Gas Fuel ANSI Z21.41, or Quick Disconnect Devices for use with
Gas Fuel, CAN1-6.9, and adequate means must be provided to limit the movement of the appliance
without depending on connector and the quick-disconnect device or its associated piping to limit the
appliance movement.
14. Before connecting gas check that gas valve on the appliance is turned “off” (gas valve knob in vertical
position.)
15. Check for leaks using soapy water or other suitable leak detector. Rinse off the soapy water after testing.
DO NOT USE OPEN FLAME FOR TESTING.
(718)388-5650 except NY fax: (718)388-5860 townfood.com
3
LIGHTING AND SHUT DOWN INSTRUCTIONSLIGHTING AND SHUT DOWN INSTRUCTIONS
LIGHTING AND SHUT DOWN INSTRUCTIONS
LIGHTING AND SHUT DOWN INSTRUCTIONSLIGHTING AND SHUT DOWN INSTRUCTIONS
Always follow these lighting and shutdown instructions when lighting your rice cooker. A five minute
complete shutoff period is required before lighting or relighting pilot. Check for gas leaks before relighting unit. Use soapy water or other suitable leak detector. Rinse off the soapy water after testing.
Notice to Installer: The following must be performed to insure proper operation.
1. Remove Pot, Outer Jacket, and Drip Tray.
2. Open the manual valve to the unit.
3. Gently push on the #2 COOK button. It should stop half way down and not engage. This is a safety
feature that does not allow accidental start of the main burner unless the pilot button has already been
pushed.
4. Push the left button marked #1 START down until you hear a click, then release it. This is the ignition
lever and the pilot should light. The red button marked WARM controls the pilot and is hidden by theSTART button when off. Pushing the START button also depresses the WARM button, exposing it. It
will stay down until pushed up to extinguish the pilot. If the pilot has not lit, repeat until pilot lights.
5. If pilot fails to remain lit, see Trouble Shooting.
6. Replace the Pot, Outer Jacket, and Drip Tray in their proper order. With the pilot lit, push the COOK
button down to its on position without water in the pot. The rice cooker should shut off within 3 to
four minutes. If it fails to shut off push the COOK button up to its off position and see Trouble Shoot-ing. But if it shuts off normally, add a gallon of water and, with the pilot lit, again press the COOK
button. The rice cooker should boil the pot dry and then shut off. If it fails to shut off normally, push
the COOK button up to its off position and see Trouble Shooting.
SHUT DOWN: When removing the pot, make sure to push up the red button WARM until it clicks and
is hidden by the START button. It is then in the “OFF” position. A five minute complete shutoff
period is required before lighting or relighting pilot.
WARNING: *When igniting the pilot, position the Jacket Window directly over START and COOK
buttons. Do not be too close to the viewing hole when igniting.
Jacket Window
Main Burner Button
COOKCOOK
COOK
COOKCOOK
22
2
22
WARMWARM
WARM
WARMWARM
STARTSTART
START
STARTSTART
11
1
11
Pilot/Warmer Button (red)
STARTSTART
START
STARTSTART
Start Button
11
1
11
WARMWARM
WARM
WARMWARM
Pilot/Warmer Button (red)
Start Button
FOOD SERVICE EQ. CO., INC. • 72 BEADEL ST. • BKLYN • NY • 11222
4
OPTIONAL REAR CONNECTION KIT
RM-55N RC Kit for Natural Gas
RM-55P RC Kit for Propane Gas
This kit allows the rice cooker to be
connected from the rear; It is
optional and is not furnished with
the rice cooker unless ordered.
Each kit includes:
1-3/4” pressure regulator
1-3/4” x 1/2” bushing
1-3/8” x 1/2” galvanized coupling
1-1/2” galvanized street elbow
1-1/2” x 10” galvanized pipe nipple
1- pipe nipple bracket with two (2)
screws
If using this kit, use only one
pressure regulator.
Before installing the connection kit, install the provided pressure regulator:
a. Locate gas supply for the rice cooker. Installation must comply with the National codes so there
should be a shut off valve on the gas supply line to the rice cooker.
b. Install the supplied pressure regulator after the gas supply valve. An arrow on the body of the
pressure regulator indicates the direction of the gas flow. The arrow must be pointing in the direction to
the rice cooker. The rice cooker will not operate if the regulator is improperly installed.
c. Install the 3/4” x 1/2” bushing supplied into the pressure regulator outlet.
d. Install the supply side of the quick disconnect hose (provided by others) to the regulator per the
manufacturer’s instructions.
With the pressure regulator and the hose installed, install the rear connection kit. Be sure to use
approved materials on the pipe threads to prevent gas leaks.
1. Install 3/8” x 1/2” galvanized coupling onto the rice cooker inlet while using a wrench to secure the
unit’s gas manifold.
2. Install 1/2” galvanized street elbow onto the coupling.
3. Install pipe nipple bracket with two (2) screws provided. Holes for the screws are provided.
4. Install 1/2” x 10” galvanized pipe nipple.
5. Install 3/4” pressure regulator. Connect one end to the pipe nipple and the other end to the Quick
Disconnect.
6. Install the Quick Disconnect hose nipple per the manufacturer’s instructions.
7. Check your installation for leaks with an approved leak detector.
When appropriate, light the rice cooker and check for proper operation.
(718)388-5650 (800) 221-5032 except NY fax: (718)388-5860 townfood.com
5
non-certified:RM-50N Natural gas/RM-50P Propane gas
NSF & ETL listed:RM-55N Natural gas/RM-55P Propane gas
Automatic Gas Rice Cooker
Owner’s Manual
Section II: Operating & Maintenance Instructions
FOR YOUR SAFETY
Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
TO THE PURCHASER
Contact your local gas supplier and
ask instructions in the event the user
smells gas. This information should
be posted in a prominent location.
WARNING
Improper installation, adjustment,
alteration, service or maintenance can
cause property damage, injury or
death. Read the Installation, Operating and Maintenance Instructions
thoroughly before installing or servicing this equipment.
THE INSTALLER MUST
LEAVE THIS MANUAL
WITH THE UNIT AFTER
INSTALLATION.
THE CONSUMER IS TO
6
FOOD SERVICE EQ. CO., INC. • 72 BEADEL ST. • BKLYN • NY • 11222
RETAIN THIS MANUAL
FOR FUTURE REFERENCE.
OPERATING INSTRUCTIONS
1. Make sure the unit is properly assembled with drip tray, outer jacket, rice pot and cover in
their proper positions. The rice should be in the pot prepared by the methods described
on page 8. If the components are not properly seated, the unit cannot operate normally.
2. Open the manual valve to the unit. Position the Jacket Window directly over START and
COOK buttons.
3. Push the left button marked #1
is the ignition lever and the pilot should light. The red button marked
pilot and is hidden by the
depresses the
WARMWARM
WARM button, exposing it. It will stay down until pushed up to extinguish
WARMWARM
STARTSTART
START button when off. Pushing the
STARTSTART
the pilot. If the pilot has not lit, repeat as necessary. If pilot fails to light, see
ShootingShooting
Shooting.
ShootingShooting
6. After the pilot has lit, push Main Burner Control Button marked
burner and start cooking. The cook cycle will last approximately 22 minutes. When the
cook button jumps up to the off position, allow the rice to remain undisturbed for an
additional 10 minutes to cure. The curing time allows the rice to become fluffy and improves taste.
WARNING:WARNING:
WARNING: When igniting the pilot, position the Jacket Window directly over START and
WARNING:WARNING:
COOK buttons. Do not be too close to the viewing hole when igniting.
STARTSTART
START down until you hear a click, then release it. This
STARTSTART
WARMWARM
WARM controls the
WARMWARM
STARTSTART
START button also
STARTSTART
TroubleTrouble
Trouble
TroubleTrouble
COOKCOOK
COOK to ignite the main
COOKCOOK
STARTSTART
START
STARTSTART
11
1
11
WARMWARM
WARM
WARMWARM
WARMWARM
WARM
WARMWARM
SHUT DOWN: SHUT DOWN:
SHUT DOWN: When removing the pot, make sure to push up the red
SHUT DOWN: SHUT DOWN:
Pilot/Warmer Button (red)
STARTSTART
START
STARTSTART
11
1
11
Pilot/Warmer Button (red)
Start Button
Start Button
Jacket Window
Main Burner Button
COOKCOOK
COOK
COOKCOOK
22
2
22
WARMWARM
WARM button until
WARMWARM
it clicks and is hidden by the START button. It is then in the “OFF” position. A five
minute complete shutoff period is required before lighting or relighting pilot.
(718)388-5650 (800) 221-5032 except NY fax: (718)388-5860 townfood.com
7
HOW TO USE YOUR RICE COOKER
ASSEMBLY & COOKINGASSEMBLY & COOKING
ASSEMBLY & COOKING
ASSEMBLY & COOKINGASSEMBLY & COOKING
Step 1: Place the Rice Pot with rice and water into the Outer Jacket. Make sure that the Rice
Pot is level and sitting evenly in the jacket.
Step 2: Place the lid on the Rice Pot and light the burner. To light the burner, refer to oper-
ating instructions on page 6. Do not open lid while cooking. When the cooking is
completed, the COOK button will pop up and the main burner will automatically shut
off. Do not serve the rice yet; see instructions on the following page for “curing.”
The pilot keeps cooked rice hot (about 160ºF/71ºC) for four hours.
Step 3: Shut pilot off by pushing up the red keep warm button. See Shut Down instructions
on page 6.
SEASONING THE RICE POTSEASONING THE RICE POT
SEASONING THE RICE POT
SEASONING THE RICE POTSEASONING THE RICE POT
A new Rice Pot should be carefully seasoned once before use. Wash rice in the rice pot using
tap water. Remove the rice, leaving only the “milky” looking water in the pot. Light the pilot
and initiate the cooking process. Using ordinary water for seasoning the pot may cause discoloration but will not effect either the unit or cooked rice.
VISUAL BURNER CHECKVISUAL BURNER CHECK
VISUAL BURNER CHECK
VISUAL BURNER CHECKVISUAL BURNER CHECK
When operating, burner flame should be light blue in color and should have no yellow tips or
lifting from the burner. The air/gas mixture is adjusted by moving the air shutter arm under
the unit below the main gas valve.
FOOD SERVICE EQ. CO., INC. • 72 BEADEL ST. • BKLYN • NY • 11222
8
HOW TO USE YOUR RICE COOKER
RICE PREPARATIONRICE PREPARATION
RICE PREPARATION
RICE PREPARATIONRICE PREPARATION
1.Measure rice with measuring cup provided. This unit will cook a maximum of 15 pounds of
dry rice. Uncooked rice volume triples after cooking.
2.Determine the quantity of rice to be cooked. The maximum is 10 full measuring cups, the
minimum is half that amount. Measure the rice into the pot and wash 4 or 5 times with fresh
water. When wash water becomes almost clear, stop washing and drain.
3.Cover the rice with 1" of water. A time-honored alternate method is to gently place your
hand on the rice. Add enough water to reach the center of your knuckles where your fingers
join your hand
4.Cover rice pot with stainless steel cover provided. Check to be sure that the pot is properly
seated in the cooker base and the water level is of uniform depth covering the rice. For really
tender, delicious rice, let rice soak in pot for about 10 minutes before igniting main burner.
RICE COOKING TIPSRICE COOKING TIPS
RICE COOKING TIPS
RICE COOKING TIPSRICE COOKING TIPS
1.When cooking half-pot of rice, turn gas valve full on, and note flame on burner. Then turn
gas valve slightly to OFF position until flame is reduced by half.
2.Length of cooking time will vary according to type of gas used, gas pressure to burner, and
quantity of rice being cooked.
3.When main burner automatically shuts off, It is recommended that the rice be broken up or
“turned” using a pot fork. Cover the rice and wait 10-15 minutes allowing rice to "cure"
before serving. Rice in this unit will remain hot (about 160ºF/71ºC) for four hours.
CARE AND MAINTENANCECARE AND MAINTENANCE
CARE AND MAINTENANCE
CARE AND MAINTENANCECARE AND MAINTENANCE
1.The rice pot of your RM-55 cooker is designed for use in this unit only. Never set the pot
over any other stove as it will damage the thermostatic element and not operate
automatically in the future.
2.Keep the Piezo Electric Ignition clean and dry by wiping foreign matter off with dry cloth as
necessary. Do not press down ignition knob when anyone is touching electrode as electric
shock will result. If lighter fails to spark, check carefully that it is clean, dry and the black
neoprene line from the ignition assembly is connected. Call your dealer or gas service for
assistance if it continues to malfunction.
3.Cooker base connected to gas supply may be cleaned with damp cloth and mild soap or
detergent. Never immerse unit into water for cleaning. Be careful never to strain gas
connection as this will damage manifold and could be very dangerous.
4.Rice pot, cover, and enamel body may be removed for cleaning. These parts should be
cleaned and carefully reassembled to prevent damage to unprotected cooking sensor. Do
not force fit these parts as they assemble easily if properly positioned. Refer to sketch and
picture when in doubt.
5.After cooker is cleaned and assembled, leave all gas valves in “OFF” position, rice pot
centered and resting evenly on enamel outer body of cooker.
(718)388-5650 (800) 221-5032 except NY fax: (718)388-5860 townfood.com
9
TROUBLE SHOOTING
If your rice cooker is not working automatically, perform the following diagnostic tests:
1. With the pilot lit and an empty rice pot in the cooker, start the main burner. Expect to
hear a click after 3 minutes and 15 seconds. The click is the sound of the sensor reaching shut off temperture. If the main burner does not shut off, refer to the instructions
below on “Main burner does not shut off automatically.”
2. If the main burner shuts off, the sensor is working. Pour a gallon of water into the rice
pot and listen for the click of the senor returning to its cooking position. After insuring
the pilot is lit, start the main burner and cover the rice pot. If the cooker shuts off
within 20 minutes, refer the secion below about the unit shutting off before the rice is
done. If the unit cook for 20 minutes, remove the cover and allow the water to evaporate. If the cooker shuts off after the water has evaporated, it is working normally. Feel
free to contact us with any questions you may have about the operation of this rice
cooker.
IF THE COOKER SHUTS OFF TOO SOON, NEVER PRESS THE COOK BUTTON A SECOND TIME.
THE RICE WILL BURN! The sensor has activated and must cool to reset.
DIFFICULTY
Main burner does not shut
off automatically: perform
the diagnotic tests above.
Main burner shuts off
before rice is done, pilot
remains lit
If the tip of Shut OffIf the tip of Shut Off
If the tip of Shut Off
If the tip of Shut OffIf the tip of Shut Off
Stem is broken off,Stem is broken off,
Stem is broken off,
Stem is broken off,Stem is broken off,
the rice cooker can-the rice cooker can-
Correctly position Drip Pan, Rice Pot,
and/or Outer Jacket.
Remove one washer from under the
perforated disc of the shut off stem.
retaining spring
retaining ring
is obsolete and
found only in
older cookers.
FIRST
1. Remove & invert rice pot.
2. Remove retaining spring and
retaining ring.
3. Replace sensing element. Important:
FOOD SERVICE EQ. CO., INC. • 72 BEADEL ST. • BKLYN • NY • 11222
encased
sensing
element
SECOND
Concave side of sensing element with
letters must be exposed.
old
sensing
element
retaining spring
encased
sensing element
LAST
4. Reinstall retaining spring.
10
TROUBLE SHOOTING
DIFFICULTY
Pilot and Main Burner
Shut off while cooking
Insufficient Pilot Burner
flame
Main Burner flame is
yellow. Black soot
collects on bottom of
rice pot
CAUSE
Spillage on Pilot
Pilot orifice clogged
Insufficient gas pressureCheck gas pressure.
Sensing Element is worn outReplace Sensing Element per
Insufficent gas pressureCheck gas pressure.
Main orifice blockedClean or replace main
Unit connected to incorrect type
of gas
Air Shutter Closed
Clean or replace pilot burner
Clean or replace pilot orfice
Insure all gas valves are
open
instructions on page 10
Insure all gas valves are
open. Contact your gas
supplier if problem persists
orifice
Check Rating Plate. Confirm
unit is connected to
correct type of gas
Adjust/open Air Shutter
REMEDY
Spillage on Main Burner or
blockage inside Main Burner
Flame lifts off main
burner
Boiling over
Pot interior turns grayRice pot is put away for a long
Spillage on main burnerClean or replace main
Excessive AirAdjust/Close Air Shutter
Too much water
time without having been
washed
Pot is sterilized by boiling water
but turns gray
Clean or replace main burner
burner
Cook with proper amount of
water. See instructions
Thoroughly wash pot and
dry
Discoloration will not harm
rice pot or rice
Units requiring warranty service must be returned to Town Food Service Equipment Co., Inc. for repair. See Warranty on page 15. Call us at (718)388-5650
with your model and serial number and request authorization to return for warranty repair(RGA). Non-warranty parts are available by calling us at (718)388-
5650.
(718)388-5650 (800) 221-5032 except NY fax: (718)388-5860 townfood.com
11
PARTS DIAGRAM: RM-55N Natural Gas & RM-55P Propane Gas
FOOD SERVICE EQUIP. CO., INC. • 72 BEADEL ST. • BKLYN • NY 11222
12
PARTS DIAGRAM: RM-55N Natural Gas & RM-55P Propane Gas
(718)388-5650 (800) 221-5032 except NY fax: (718)388-5860 townfood.com
13
PARTS DIAGRAM: RM-55N Natural Gas & RM-55P Propane Gas
PARTS LIST: RM-55N Natural Gas & RM-55P Propane Gas
Dwg no. Part no.Description
156881Cover Handle, Heat Resistant
256882Stainless Steel Rice Pot Cover
356881-SCover Handle Screw
456853Cast Aluminum Rice Pot
556855Sensing Element, Bimetalic
656856Sensing Element Retaining Spring
5/656854Sensing Element Kit
756884Outer Jacket for RM50
756884AOuter Jacket for RM55
856885ARM-55 Stainless Steel Base Cover
956852-1Lower Body for RM50
956852-1ALower Body for RM55
1056866Control Panel Frame
1156863Non-Mar Feet
1256852-2Cast Iron Burner
1356878Pilot With Retaining Plate
1456857Shut Off Stem Assembly
1556852-3Burner Assembly Base
1656857-1Burner Ignition Arm Release
1756867Burner Ignition Arm
1856864-1Pilot Ignition Arm
1956864-2Ignition Arm Shaft
2056862-2Burner Ignition Arm Limiter
2156870Piezo Ignition Assembly
2256870-1Ignition Lever Assembly
2356865#1 Start Button
2456864Red Pilot Warmer Button
2556862#2 Main Burner Button
2656852-4Air Shutter
2756852-4SAir Shutter Spring
2856868Main Burner Orifice-Natural Gas (.475mm/#77 drill)
2856869Main Burner Orifice-Propane Gas (.343mm/#80 drill)
2956860On/Off Gas Valve
3056861Gas Valve Knob
3156879Pilot Orifice-Natural Gas
3156880Pilot Orifice-Propane Gas
3256874-1Ignition Line Retaining Plate
3356872Pilot Orifice Retaining Plate
3456874Pilot Ignition Line, Natural Gas
3456873Pilot Ignition Line, Propane Gas
3556871-1Ceramic Electrode Clamp
3656870-2Ceramic Electrode Holder
3756871Ceramic Electrode
3856875Manifold Assembly, Natural Gas
3856876Manifold Assembly, Propane Gas
3956861-B3/8” Gas Valve Connector
FOOD SERVICE EQUIP. CO., INC. • 72 BEADEL ST. • BKLYN • NY 11222
14
LIMITED WARRANTY
Town Food Service Equipment Co., Inc. (Town) warrants the equipment to be free of defects in materials and workmanship, subject to the terms specified below. This warranty is limited to parts replacement and does not include any labor allowance. Any service charges or charges for parts replacement
are your responsibility.
Town warrants the RM-55 to be free of defects in materials or workmanship for a period of six months.
The warranty period shall commence at time of shipment from Town. The warranty period may be
extended, at Town’s option, if proof of installation (specifying model and serial number) at a later date,
but in no case shall warranty be extended beyond nine months after date of shipment from Town.
Parts and labor are covered for the warranty period for properly packed units returned to Town prepaid.
Town cannot be responsible for shipping damages to any unit returned with improper packaging.
Parts that have failed due to defective materials or workmanship will be replaced at no charge. Units
repaired under warranty will be returned freight prepaid. Warranty for the new parts will be for the
remainder of the original warranty period.
This warranty does not cover any failures or operating difficulties due to accident, abuse, misuse,
alteration, misapplication, improper installation or improper maintenance or service.
Town does not authorize any person or company to assume on its behalf any obligation or liability in
connection with this unit in any manner whatsoever.
If warranty service becomes necessary, bring the unit to the dealer who sold you the unit. Request
them to carefully pack the unit. Be sure to insulate the enamel jacket from the rice pot. If the pot is
allowed to contact the enamel jacket during shipment it will become chipped. If the base is not properly packed it may become dented. Town will charge for repairs to units returned and damaged due to
abuse for any reason.
The returning agency is entitled to request from the purchaser the costs of shipping and handling
charges to return the unit. Before any unit is returned, call Town at (718)388-5650 and request a
Return Goods Authorization (RGA). Be advised this RGA is only authorization to return your unit for
evaluation. No credit of any kind may be taken arising from an RGA. Your unit will be inspected to
verify the difficulty for which it was returned. Once the difficulty is verified, it will be repaired and the
unit returned at no charge if due to faulty materials and/or workmanship. If defective for any other
reason, the unit will be repaired and the customer charged for the cost of the labor and materials for
the repair plus return delivery costs.
For your records, you may wish to record the following information as it will be required in the event
service is required:
Dealer unit purchased fromdate
unit model numberserial numbertype of gas
(718)388-5650 (800) 221-5032 except NY fax: (718)388-5860 townfood.com
15
MEXICAN RICE
Try Maria's Mexican Rice*, an authentic recipe from Veracruz. We brought
this back from a customer of a Mexican distributor. It is simple to do and
yields excellent flavors.
8 oz. vegetable or peanut oil4 quarts cooled chicken stock
3 pounds washed rice3 boneless chicken breasts, precooked & cubed
juice of one lemon2-3 sprigs finely chopped cilantro
two cloves garlic, smashed, finely chopped3 tablespoons salt
1 28 oz. can crushed tomatoes2 finely chopped jalapeños
Thoroughly wash 3 pounds of rice to remove starch. Drain rice in a colander for about 1/2 hour.
With pilot light ignited start rice cooker and add oil to the rice pot. Oil should cover the bottom of
the rice pot. The oil will start heating but the main burner will turn off automatically since the sensor
is designed to shut down when the cooker exceeds the temperature of boiling water. Continue cooking by pushing the #2 Cook Button to override the sensor.
Allow oil to heat to frying temperature. Add one or two grains of rice to test. When grains of rice are
frying add the balance of the rice. Stir the rice constantly in the oil for 7-10 minutes. Rice will burn if
not constantly stirred. When rice starts to turn yellow add garlic. Stir for one minute. Stir in crushed
tomatoes and allow to fry for another minute. Turn off main burner by raising button #2. Add and stir
in cooled chicken stock, chicken, cilantro, jalapeños, lemon juice and salt. Listen for a “click” sound
indicating that the sensor has reset. Push #2 cook button down to relight main burner and turn gas
flow back to full. Look through the jacket window to ensure the main burner has ignited. Mix all
ingredients thoroughly.
Cover the rice pot. Rice cooker sensor will automatically turn off the main burner when the rice is
cooked. Leave the rice to cure for ten minutes, then serve. Rice will not stick to the pot if allowed to
cure.
NOTE: Consistency of rice will vary depending on amount of chicken stock used. For very spicy rice
add additional jalapeños to taste. Be creative...you may add peas, corn, or finely chopped bell peppers. Bueno Provecho!
*Recipe compliments of Maria Asuncion Aguirre de King, Dim Sum King, Veracruz, Mexico
FOOD SERVICE EQUIP. CO., INC. • 72 BEADEL ST. • BKLYN • NY 11222
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