Rice Lake Weighing Systems is an ISO 9001 registered company.
Software revision 11439, September 2014 Rev B
i
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ii Rice Lake Wheelchair Scale Operation Manual
Rice Lake continually offers web-based video training on a growing selection
of product-related topics at no cost. Visit www.ricelake.com/webinars.
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1.0Introduction
The Rice Lake Wheelchair Scale is a heavy-duty scale that easily accommodates wheelchairs with its large
platform size and easy-access ramp in either a single ramp (RL-350-5) or dual ramp model (RL-350-6). It
provides exceptional performance in applications where typical wheelchair scales are not large enough to meet
the needs of the patient.
The Rice Lake Wheelchair Scale is a fully e
.86 m), and has a capacity up to 1000 lb (450 kg). The Rice Lake Wheelchair uses four corner-mounted, alloy
steel shear beam load cells, with the cells recessed into the frame channels for protection. The Rice Lake
Wheelchair Scale offers two integrated handles and wheels for ease of portability.
Load cell cables are run through the main channels, and held down with
eliminating the possibility of cable damage in portable applications.
The adjustable feet are used to allow leveling the scale to make up
feet sit inside the foot keeper plates located on the front of the ramp.
The Rice Lake Wheelchair Scale comes equipped with a anti-slip rubber
1" LCD indicator display. The indicator comes with six AA batteries and has an optional AC adaptor available.
This manual can be viewed and downloaded from the Rice Lake Weighing Systems web site at
www.ricelakehealth.com. Technical information on this product and other medical products are also
available on the Rice Lake W
lectronic, low profile floor scale that measures 34 in x 34 in (.86 m x
replaceable cable ties near each corner,
for minor floor irregularities. Two of the four
surface on the scale platform and a large
eighing Systems website.
Figure 1-1. Rice Lake Wheelchair Scale (350-10-5 Model Shown)
The scale is set up to use motion sensing technology, to determine actual weight of a moving patient. The weight
can be displayed in either pounds or kilograms and you can enter a tare weight. The Scale Operation section on
page 9 of this manual explains the scale operation and how
1
to obtain a tare weight.
Rice Lake Wheelchair Scale Operation Manual 1
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2.0Safety
Important
CAUTION
WARNING
CAUTION
There are certain precautions that should be taken to prevent personal injury to the user and damage to your
scale.
2.1Safety Signals
Safety Signal Definitions:
Indicates a potentially hazardous situation that, if not avoided, could result in death or
serious injury.
Indicates a potentially hazardous s
moderate injury.
Indicates information about procedures that, if not observed, could result in damage to
equipment
.
ituation that, if not avoided, may result in minor or
2.2Safety Precautions
Do not operate or work on this equipment unless you have read and understand
instructions in the manual. Failure to follow the instructions
result in injury or death. Contact any Rice Lake Weighing Systems dealer for replacement
manuals. Proper care is your responsibility.
Before attempting to operate this unit, make sure every individual who operates or works
with this unit has read and understands the following safety
these instructions carefully.
•Do not drop the scale or subject it to violent shocks.
•For accurate weighing, the scale must be placed on a flat, stable surface.
•Do not transport the scale while someone is standing on it.
•Weight exceeding the maximum capacity (1000 lb/450 kg) ma
•Operating at voltages and frequencies other tha
•If the
LO Bat indicator activates, for accurate weighing, replace the batteries or connect the scale to an AC
n specified could damage the equipment.
power source as soon as possible.
•Rice Lake Weighing Systems offers optional AC
all warranties.
•To avoid cross contamination, the sca
le should be cleaned regularly.
•Avoid contact with excessive moisture.
•Do not allow minors (children) or inexpe
rienced persons to operate this scale.
•Do not jump up and down on the scale.
•Do not use in the presence of flammable materials.
•Do not make alterations or modifications
to the scale.
•People with disabilities, or who are physically frail, should alwa
using this scale.
•Do not use the scale on slippery surfaces, such as a wet floor.
•Do not use this scale when your body/feet
are wet, such as after taking a bath.
adaptors, utilizing an adaptor not supplied by us voids
or heed the warnings could
information. Please follow
y damage your scale.
ys be assisted by another person when
2 Rice Lake Wheelchair Scale Operation Manual
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3.0Scale Setup
Note
The following sections describe the correct installation procedures when installing the Rice Lake Wheelchair
Scale.
3.1Unpacking Your Scale
The Rice Lake Wheelchair Scale comes shipped in a wooden two piece box. Place the unopened box in an open
area that has ample room for unpacking the scale.
Recommended tools needed to set up your sc
•Scissors or box cutters
•Small Phillips screwdriver
Using scissors or a box cutter, cut the
Immediately after opening the box, visually inspect your scale to ensure all parts are included and undamaged.
Parts contained in the shipping box include:
•Rice Lake Wheelchair Scale
•This manual
•Parts box which contains the indicator display
strapping bands that secure the box together. Lift off the top cover.
3.2Repacking
If the Rice Lake Wheelchair Scale must be returned for modification, calibration or repair, it must be properly
packed with sufficient packing materials. Whenever possible, use the original box when shipping the wheelchair
scale back.
Damage caused by improper packaging is
ale include:
not covered by the warranty.
3.3Setting Up Your Scale
Use the following steps to set up the Rice Lake Wheelchair Scale.
1. Locate the operation manual and set aside as it will provide instr
2. Using two people, remove the scale off of the shipping pl
Figure 3-1. Un-box the Scale
3. Move the scale into the area where the weighing process will occur. It’s recommended to place the scale
on a hard, level surface for the most accurate weighments. Thin carpeting is often acceptable but not
recommended.
atform that it came in as shown in Figure 3-1.
uctions on the proper scale setup.
Rice Lake Wheelchair Scale Operation Manual - Scale Setup3
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4. Stand the scale on its side so that the plastic packaging material can be removed.
Figure 3-2. Remove Plastic Wrapping off of Scale
3.4Scale Feet Adjustment
The scale feet are shipped attached to the scale. Adjustments need to be made in order for the scale to sit properly
on the floor.
1. There must be adequate clearance between the sc
clockwise two full turns. This will ensure that there is enough clearance between the scale base and the
floor.
ale base and the floor so screw each foot out counter
Figure 3-3. Backing Out the Scale Feet
4 Rice Lake Wheelchair Scale Operation Manual
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2. Carefully unwrap the load cell cable located on the underside of the scale. It will run out the underside of
Note
Note
Note
Cable should
exit underside
of the scale on
the wheeled
side of scale.
the scale.
Figure 3-4. Unwrap the Cable from the Underside of the Scale
3. Gently set the scale base down to the floor. There should be minimal clearance between the scale base
and the floor without having the scale base actually touching the floor.
Not having clearance around the scale base will create inaccurate weighments.
4. It’s also important to make sure that the scale is completely level. Gently press down on all corners of the
scale base to ensure that there are no high spots or rocking of the scale base.
An un-level base will produce inaccurate weight readings.
3.5Cable Connections
Ten feet of 4-wire cable to connect the scale to the weight indicator is supplied with each scale.
The cable is pre-installed from the factory.
The cable must be routed to the indicator in a manner that will protect the cable from damage.
Cabling should exit the underside of the scale on the portable wheel side of the scale and not the ramp side(s).
When planning cable routing, leave a loose coil of excess cable under the scale to facilitate future lifting of the
scale for servicing or cleaning.
Figure 3-5. Indicator Cable Exiting the Side of the Scale Platform
5. When the interface cable is protected and in its final position, complete connections to the indicator as
described in Section 4.0.
Rice Lake Wheelchair Scale Operation Manual - Scale Setup5
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4.0Indicator Setup
Unscrew tilt stand knobs
and remove tilt stand from
indicator
To protect the indicator during transit, the indicator is shipped in a separate box inside the main shipping
container. The following sections apply to indicator connections and setup.
4.1Load Cell Connections
The scale comes with ten feet of load cell cable which comes from the bottom of the scale (shown in Figure 3-5).
The load cell cable must be connected
To gain access to the load cell connection point, do the
1. Unscrew and remove the tilt stand bracket
to the indicator display.
following:
from the indicator.
2. Remove the four back retaining screws as shown in Figure 4-2 and remove the back cover to the
indicator.
Figure 4-1. Remove Tilt Stand From Indicator
Figure 4-2. Remove Back Cover of Indicator
6 Rice Lake Wheelchair Scale Operation Manual
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3. Figure 4-3 illustrates where the load cell connection point is located.
Load Cell
Connection
Point
Note
Figure 4-3. Load Cell Connection Point
Plug the end of the load cell cable into the load cell connection point shown in Figure 4-3. There will be a “click”
when the load cell cable has been properly seat
Replace the back cover on the indicator with
ed into the connection point.
the four back retaining screws and re-attach to the tilt stand.
4.2Inserting Batteries
The six AA batteries that come with the scale offer an average of 25 hours of continuous us.
To install the batteries,
1. Open the battery chamber cover by loosening the thumbsc
2. Insert batteries into the battery chamber
as shown in Figure 4-4.
rew.
If an external power supply or USB power supply is connect
When using battery or USB power supply, the backlight power is deducted to 60%.
3. Close the battery chamber.
To maintain battery longevity we recommend you charge i
fully discharged.
Figure 4-4. Battery Chamber
ed, the battery flag on the display is turned off.
t on a regular basis rather than waiting until it is
Rice Lake Wheelchair Scale Operation Manual - Indicator Setup7
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4.3AC Power Connections
Connect the
optional AC
power source
here.
Use the optional 120 VAC adaptor or 230 VAC adaptor to use when power is available. The AC power adaptor
plugs into the back of the indicator as shown in Figure 4-5. Rice Lake Weighing Systems offers optional AC
adaptors, utilizing an adaptor not supplied by us voids all warranties.
Figure 4-5. Power Connection Site
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5.0Scale Operation
On/Off
LB/KG
Print
Zero
Hold
Release
BMI
TARE
T
ENTER
The display has various front panel keys. They are shown below and their function is described in Table 5-1.
Figure 5-1. Front Panel Display Keys
KeyNameFunction
On/OffSwitches the scale on or off.
Print
LB/KG
ZeroClears the weight off the scale and returns it to zero after three seconds.
Hold
Release
BMIEnables the user to access the BMI (Body Mass Index) function. This key only
TAR EUsed to subtract the weight off the scale, example: oxygen tank, other
ENTERUsed to accept height in BMI mode.
Print — A long key press will send data out from the RS-232 port.
LB/KG — A short key press allows the user to toggle between kilograms and
pounds providing that it’s enabled in configuration mode.
There is no toggling while in the BMI mode.
It works only if the current weight is stable and zero up to 2% of full weight.
Hold & Release — The first press holds the most current weight value shown on
the display.
A second press releases the weight value shown.
This key is not active while in BMI mode.
works if there is a locked weight shown on the display and the BMI function is
turned on in the configuration mode.
equipment.
Accepts the value of the parameter last entered and moves to the next stage.
A long press of the ENTER key during the scale’s start up process will enter the
ID displa
y (pre-parameter mode).
Table 5-1. Key Functions
Rice Lake Wheelchair Scale Operation Manual - Scale Operation9
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Note
Important
KeyNameFunction
Up/Down ArrowsUsed to adjust height input (0.5 in/0.5 cm) while in BMI mode.
Adjusts the value of the flashing digit/number.
Table 5-1. Key Functions (Continued) (Continued)
The keys on the front panel display are very sensitive so only a gentle pushing motion is required to
obtain results.
5.1Weighing
Use the following steps to weigh a person.
1. Press the
On/Off key to turn on the scale and 0.0 will appear on the display along with ZERO on the upper
display.
2. When the person steps on the scale the display shows the person’s weight. The LOCK annunciator is on in
the upper display and beeps to indicate the end of the weighing process.
3. To change the display from kg to lb and vice-versa
4. To turn off the scale, press and hold the
On/Off key until OFF appears on the display.
, press the LB/KG key.
5.2Hold/Release Function
Use the following steps to use the Hold/Release function.
1. When the person is on the scale, press the
2. When the person steps off the s
cale, the weight and the HOLD & LOCK annunciator will remain on the
display.
3. At this stage the Zero key will not work. The only way to return to zero from here is to press the Hold/
Release key one more time.
Hold/Release key.
Pressing the Hold key prior to a person getting on the scale will also work.
5.3Preset Tare
Use the following steps to use the Preset Tare.
1. When the weight is set to
returns to
0.0 and NET appears on the display.
2. Remove the extra load from the scale. The weight will appear
3. Ask the patient to step on the scale with the extra we
NET annunciator is still on. The weight of the extra load remains stored in memory.
4. To cancel the tare weight, press and hold the
display turns back to 0.0 and GROSS appears. Tare weight is also canceled when the scale is turned off.
0.0, place the extra load on the scale. Press the TARE key until the display
TARE key until NET disappears from the display and the
with a negative symbol to the left of it.
ight. The display shows the patient’s weight. The
10 Rice Lake Wheelchair Scale Operation Manual
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5.4Toggle Tare
Use the following steps to use the Toggle Tare function.
1. When the weight is set to 0.0, press the TARE key.
2. The default tare value is displayed (default is programmed to be 33.0 lb/15.0 kg), while the zero is
flashing.
3. Use the Up/Down arrow keys to adjust the value.
4. Press ENTER to start the tare function and the NET annunciator will be turned on instead of the GROSS
annunciator.
5.5Using the Body Mass Index (BMI) Function
Use the following steps in determining the BMI.
LB Mode
1. Ensure that the scale is at zero.
2. Have the person step on the scale to obtain a weight.
3. The LOCK annunciator is illustrated on the display.
4. Press the BMI key. The BMI and FT/IN annunciators are lit on the display and a default value of 5 feet
and 7.5 inches (5-07.5) is flashing.
5. Use the Up/Down arrow keys to adjust the height value, and press the ENTER key to move to the next step.
6. The BMI value and BMI annunciator is shown on the display. Press CLEAR to return to the weighing
mode and the BMI function will be turned off.
KG Mode
1. Ensure that the scale is at zero.
2. Have the person step on the scale to obtain a weight.
3. The LOCK annunciator is illustrated on the display.
4. Press the BMI key. The BMI and CM annunciators are lit on the display and a default value of 170.0 cm
(170.0) is flashing.
5. Use the Up/Down arrow keys to adjust the height value, and press the ENTER key to move to the next step.
6. The BMI value and BMI annunciator is shown on the display. Press the CLEAR key to return to the
weighing mode or step off the scale and the BMI function will be turned off.
Rice Lake Wheelchair Scale Operation Manual - Scale Operation11
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6.0RS-232 Communication
USB Connection
RS-232 Connection
The scale comes with an RS-232 port which enables weight data to be transmitted to other equipment, such as a
computer or printer. The RS-232 cable with DB-9 connector (PN 100719) is available from Rice Lake Weighing
Systems. Figure 6-1 shows the RS-232 connection location.
The RS-232 parameters are 9600 baud (selec
and no handshaking.
There are three methods of communication:
•Pushbutton keypad print
•Standard remote protocol
•Escape protocol
6.1Pushbutton Keypad Print
With a stable, in-range weight, press and hold the Kg-Lb/Print key for at least three seconds, or until the scale
emits two quick beeps. Note that if the scale does not beep after five seconds, then release the button as the
weight was either in motion, or out of range.
•If displaying weight and not BMI, the scale will se
xxxxxxxxx<SP>uu<SP>mm
Where:
xxxxxxxxx is the weight with decimal point and " - " sign, if negative, uu is the unit (lb or kg).
mmmmm is the mode (gross or net)
Examples:
-10 Lb net = <SP><SP><SP><SP>-10.0<SP>lb<SP><SP>Net<SP><SP><SP><CR><LF>
table in the programming mode), 8 data bits, 1 stop bit, no parity
nd out the following 21 character string:
oss<SP><CR><LF>
•In BMI mode (displaying the BMI value), the scale will send out the following data:
GROSS WEIGHT 215.0 LB
TARE WEIGHT 0.0 LB
NET WEIGHT 215.0 LB
PATIENT HEIGHT 6-01.0 FT
PATIENT BMI 28.4
6.2USB Connection
The Rice Lake Wheelchair Scale has the capability of connecting to a PC using a USB connection and a USB
cable (not included). That connection location is shown in Figure 6-1.
Figure 6-1. USB Connection Port and RS-232 Connection Port
12 Rice Lake Wheelchair Scale Operation Manual
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Connecting software and downloads should be addressed by your IT department and can vary depending on what
type of computer platform you’re using. Basic information on USB driver installation using Windows is
described in the following steps and serves only as an example. The USB driver can be downloaded from the
Rice Lake Weighing Systems website at the following location; http://ri
Select Medical/Health Scales, Software an
download. Click on
Download to open and download the driver to your computer.
d Get Downloads. Opening any product will show a USB driver
1. The graphic below shows the window that pops up when the
celake.com/software.aspx
USB cable is connected to the indicator and
the scale is turned on.
Follow the screen prompts to navigate through the screens below.
2. Select
No, not this time and then select Next.
4. The following screen appears while the driver
is installing on to your system.
3. Select Install the software automatically, then
Next.
select
Rice Lake Wheelchair Scale Operation Manual - RS-232 Communication13
5. The following screen appears when
installation is complete. Click on
Finish.
Page 18
6. If you want to verify the installation, you can view the driver by looking at the device manager of your
Note
system.
7. To print a ticket using the USB driver, open the software driver (shown above) and the port assigned to
that driver is shown.
8. Ensure that the USB cable is properly connected and the unit is on.
9. Another terminal type program (such as Hyperterminal) needs to be opened and connected through the
USB
driver to the indicator to be able to see the information being sent to the PC. A port needs to be
established so select the port that is assigned to Parpar and print the ticket. The following are examples
of tickets that will print.
A single print ticket has four spaces after the “patient weight” and only one space between weight and
lb in the examples shown above. Then seven <CR><LF> after.
14 Rice Lake Wheelchair Scale Operation Manual
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7.0Maintenance
Wheels and
cable on this
side of scale
(not shown)
Two recessed
handles for
lifting
7.1Transporting & Storing the Scale
For ease of portability, the Rice Lake Wheelchair Scale comes with two built-in handles and wheels. This allows
the user to transport the scale from one location to another. Use the following steps to transport the scale or to
store it.
1. Carefully pick up the scale by standing on the side opp
from the bottom of the scale platform.
osite of the wheels, where the cabling comes out
Figure 7-1. Pick up Scale Using Handles
2. With scale upright, wrap cable around brackets on underside of scale and hang indicator on bracket.
3. The scale can now be rolled to another location.
Figure 7-2. Roll Away For Transporting or Storage
Rice Lake Wheelchair Scale Operation Manual - Maintenance15
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8.0Troubleshooting and Testing
Refer to the following to check and correct any failure before contacting service personnel.
SymptomPossible CauseCorrective Action
Scale does not turn on.Dead batteryConnect the scale to a power source.
Faulty electrical outletUse a different electr
Bad power supplyReplace adaptor.
Questionable weight or the scale does not
zer
o.
The display shows E messages as detailed below.
E06
E07A/D is too low.
E10OverloadScale has been overloaded. Remove load from scale.
E4LBAT
E4U
E11CAL
Err 2Low saturation state (low A/D)The load cell is not connected properly. Check the
Err 3High saturation state (high A/
Err 6Unstable weight. Cannot calibrate.Check the load cells’ mechani
Display did not show 0.0 before weighing. Help the patient off the scale, zer
Scale is not placed on a level floor.Ensure the scale is level a
Scale is out of calibration.Check the weight with a
Identifier
— ADC
D)See Err 2.
Remove the interfering object from the scale.
the weighing process again.
process again.
A/D is too high.
Battery low but still useable
indicator display.
Battery low and unstable
indicator display.
Calibration Error
cables a
nd mechanical connections. If the problem
persists, replace the set of load cells.
that nothing touches them and that the cables are
properly welded.
ical outlet.
o the scale and begin
nd begin the weighing
known weight value.
— One bar left on the
— no bars left on the
— recalibrate the scale again.
cal surroundings and see
Table 8-1. Troubleshooting Table for the Rice Lake Scale Line
16 Rice Lake Wheelchair Scale Operation Manual
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9.0Scale Specifications
Load Cell Excitation
Rated Excitation: 10 VDC
Maximum Excitation: 15 VDC
Grade Level Requirements
The supporting surface for the four feet of the scale must be level within 1/4 inch of horizontal.
Nominal Scale Height
3.0 inch (76 mm)
9.1Indicator Specifications
Power
120 VAC-9VDC-50Hz / 230 VAC-9VDC-50Hz
Battery Type
6 AA size Alkaline batteries
Battery Use
25 hours continuous use
Automatic power-off can be configured
Environmental
Operating Temperature
50 to +104°F (14 to 40°C)
Storage Temperature
32 to 158°F (0 to 70°C)
Humidity
85% relative humidity
Certifications and Approvals
RoHS Compliant
Rice Lake Wheelchair Scale Operation Manual - Scale Specifications17
Page 22
For More Information
System Manuals
•RL-350 Series Wheelchair Scale Technical Manual, PN 162532
Literature
•Wheelchair Scales, 4 Color, PN 115157
Web Site
• http://www.ricelakehealth.com
Contact Information
Hours of Operation
Knowledgeable customer service representatives are available 6:30 a.m. - 6:30 p.m. Monday through Friday and
8 a.m. to 12 noon on Saturday. (CST)
Telephone
•Sales/Technical Support 800-472-6703
•Canadian and Mexican Customers 800-321-6703
•International 715-234-9171
Immediate/Emergency Service
For immediate assistance call toll-free 1-800-472-6703 (Canadian and Mexican customers please call
1-800-321-6703). If you are calling after standard business hours and have an urgent scale outage or emergency,
press 1 to reach on-call personnel.
Fax
Fax Number 715-234-6967
Email
•U.S. sales and product information at prodinfo@ricelake.com
•International (non-U.S.) sales and product information at intlsales@ricelake.com
Mailing Address
Rice Lake Weighing Systems
230 West Coleman Street
Rice Lake, WI 54868 USA
18 Rice Lake Wheelchair Scale Operation Manual
Page 23
Rice Lake Wheelchair Scale Limited Warranty
Rice Lake Weighing Systems (RLWS) warrants that all RLWS equipment and systems properly installed by a
Distributor or Original Equipment Manufacturer (OEM) will operate per written specifications as confirmed by
the Distributor/OEM and accepted by RLWS. All systems and components are warranted against defects in
materials and workmanship for two years.
RLWS warrants that the equipment sold hereunder will conform to the current written specifications authorized
by RLWS. RLWS warrants the equipment against faulty workmanship and defective materials. If any equipment
fails to conform to these warranties, RLWS will, at its option, repair or replace such goods returned within the
warranty period subject to the following conditions:
•Upon discovery by Buyer of such nonconformity, RLWS will be given prompt written notice with a
detailed explanation of the alleged deficiencies.
•Individual electronic components returned to RLWS for warranty purposes must be packaged to
prevent electrostatic discharge (ESD) damage in shipment. Packaging requirements are listed in a
publication, Protecting Your Components From Static Damage in Shipment, available from RLWS
Equipment Return Department.
•Examination of such equipment by RLWS confirms that the nonconformity actually exists, and was
not caused by accident, misuse, neglect, alteration, improper installation, improper repair or
improper testing; RLWS shall be the sole judge of all alleged non-conformities.
•Such equipment has not been modified, altered, or changed by any person other than RLWS or its
duly authorized repair agents.
•RLWS will have a reasonable time to repair or replace the defective equipment. Buyer is responsible
for shipping charges both ways.
•In no event will RLWS be responsible for travel time or on-location repairs, including assembly or
disassembly of equipment, nor will RLWS be liable for the cost of any repairs made by others.