8-Person
Reversible Raclette Set
USER CARE AND INSTRUCTION MANUAL
Thank you for purchasing the raclette set. Before using this product, please read
the user care and instruction manual carefully.
User manual
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be followed to prevent
fire, electric shock, serious personal injury and/or property damage, including the following.
READ ALL INSTRUCTIONS CAREFULLY BEFORE FIRST USE.
::: This appliance should not be used by children. Keep appliance and its cord out of the reach of
children and pets. Close adult supervision is necessary when any appliance is used near children.
::: Do not let the power cord to hang (over the edge of a table or counter) or touch hot surfaces.
::: Do not operate any appliance with a damaged cord or plug, after the appliance malfunctions or
has been damaged in any manner. Do not attempt to repair this product yourself, there are no
user serviceable parts inside. If there is a problem, please call 1-833-751-4101.
::: Never heat the appliance without the plate as it can cause serious injuries.
::: ATTENTION Burn hazard! The appliance, the plate and the raclette pans may become hot
during use. Do not touch hot surfaces. Use protective oven mitts to avoid burns or serious
personal injury. Always use the cool touch handles.
::: Take proper precautions to prevent burns, fire, personal or property damage as this appliance
generates heat, steam and cooking fat or juice may cause splattering when grilling food.
::: CAUTION Oil and fat can cause flames if overheated.
::: Always place the appliance on a flat, stable and heat resistant surface. Do not use the
appliance on temperature sensitive surfaces.
::: Do not use metal or sharp edged utensils as they may scratch the non-stick surfaces. Use the
provided nylon scraper tongs, wooden or silicone tools.
::: Nylon scraper tongs are heat resistant up to 200 °C / 400 °F
::: Always place hot raclette pans on the cooling shelf or on a heat resistant surface when not in use.
::: Do not move the appliance when the cooking plate or the raclette pans are hot or contain hot food.
::: Always allow the appliance to cool down completely before relocating, removing the plate,
flipping the plate on the other side, taking o parts or cleaning the appliance. Never flip the
plate over while it is still hot.
::: Use the appliance in a well-ventilated area.
::: Do not use on plastic or synthetic tablecloths, or on unstable surfaces. Keep away from
curtains, wall coverings, clothing, dish towels or other flammable materials. Ensure there is
sucient space surrounding the appliance.
::: Do not use attachments or accessories that are not recommended or sold by the manufacturer.
::: The device must not be operated via an external timer or remote control.
::: To protect against electrical shock, do not immerse the power cord, the plug or the appliance
base in water or other liquid.
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User manual
::: Do not place the appliance on or near a hot gas or electric burner or in a heated oven or
microwave oven.
::: Do not leave the appliance unattended. Always unplug the appliance from the electrical outlet
when not in use.
::: Do not plug or unplug the product into/from the electrical outlet with wet hands.
::: This appliance is intended for indoor, non-commercial use. Do not use outdoors or for anything
other than its intended use.
::: Connect the power plug to an easily accessible outlet so that the appliance can be unplugged
immediately in the event of an emergency.
::: To disconnect, lower temperature completely, then remove plug from the wall outlet. Always
turn o and unplug the appliance after use and before cleaning. To unplug, grasp the plug and
pull it from the electrical outlet. Never pull cord.
::: The cord for this appliance should be plugged into a 120V AC electrical wall outlet.
SAVE THESE INSTRUCTIONS - FOR HOUSEHOLD USE ONLY
NOTES ON THE PLUG
For safety reasons, this appliance has a polarized plug (one blade is wider than the other). To
reduce the risk of electric shock, this plug can only be inserted one way into the electrical outlet.
If the plug does not fit correctly into the outlet, reverse the plug and insert into the outlet. If it still
does not fit, contact a qualified electrician for further assistance. Do not attempt to modify the
plug in any way.
SPECIAL INSTRUCTIONS:
A short power-supply cord is provided to reduce risks resulting from becoming entangled in
or tripping over a longer cord. Longer extension cords are available and may be used if care is
exercised in their use.
IF AN EXTENSION CORD IS USED:
::: The marked electrical rating of the extension cord should be at least as great as the electrical
rating of the appliance.
::: If the appliance is of the grounded type, the extension cord should be a grounding type 3-wire cord.
::: The longer cord should be arranged so that it will not drape over a countertop or tabletop
where it can be pulled on.
TECHNICAL DATA
Main voltage: 120V / Frequency: 60Hz / Power consumption: 1500 watts
PARTS IDENTIFICATION
Product may vary slightly from diagram.
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1. 2-in-1 reversible THE ROCK non-stick
plate (ribbed or flat side)
2. heating element
3. LED lit temperature control
4. appliance base
5. top shelf (removable)
6. cool touch side handles
7. heat resistant scraper tongs (x8)
8. unit side supports
9. protective silicone guards
10. top shelf side supports
11. cooling shelf
12. non-stick raclette pans with cool
touch handles (x8)
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ELECTRIC POWER
If the electrical circuit is overloaded with other appliances, the appliance may not operate properly.
It should be plugged into a separate electrical circuit.
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BEFORE FIRST USE
1- Read all instructions and important safeguards.
2- Remove all packaging materials and ensure that all items have been received in good
condition. Ensure no packaging materials remain on the reversible plate, the top shelf, the
raclette pans or the heating element.
3- Tear up all plastic bags as they can pose a risk to children.
4- DO NOT IMMERSE the appliance base, the heating element, the electrical cord or plug in water
or any other liquid. If needed, wipe the base and the cooling shelf with a damp cloth and
dry thoroughly.
5- Wash both sides of the cooking plate, the raclette pans and the scraper tongs in warm, soapy
water. Rinse and dry thoroughly.
6- The top shelf is removable for easy cleaning. Wash in warm soapy water, rinse and dry
thoroughly. Before use, ensure the top shelf is properly reinstalled so that it sits flat onto the
shelf supports without moving.
NOTE: Do not use abrasive cleaners or scouring pads or any other object that could scratch.
USING THE RACLETTE SET
During first use of the appliance, smoke and/or a slight odour may occur from theappliance. This is
normal and will quickly disappear. It will not recur after appliance has been used a few more times.
1- Place appliance on a flat, level, dry and heat resistant surface.
2- Position the cooking plate onto the base so that it sits flat on the unit side supports. Ensurethe
protective silicone guards are securely installed on the four corners of the unit side
supports to prevent the plate from scratching.
3- Using a paper towel, lightly coat the entire cooking surface of the non-stick plate and the interior
of the raclette pans with cooking oil. Repeat as necessary for a longer lasting non-stick surface.
4- Set temperature control to OFF position, then plug the power cord into a 120V AC wall outlet.
The blue ring will light up, indicating the appliance is on.
5- Turn the knob clockwise to maximum. The plate will begin to heat. It is recommended to
preheat the plate for approximately 5 minutes. Never heat an empty plate. Always ensure there
is oil, butter or food before turning on the appliance.
6- Use the non-stick plate to grill small strips of meat, chicken, sausages, shrimps and vegetables.
Turn food from time to time for even cooking.
7- Place food (cheese and/or vegetables) in the raclette pans. Position them onto the top shelf
(under the heating element) and broil to taste, verifying from time to time. The handles should
always be facing out away from the heating element. When not in use, place hot raclette pans
onto the bottom cooling shelf. Do not leave empty raclette pans onto the top shelf.
8- When cooking is finished, lower temperature completely to turn o the appliance.
Then, unplug the power cord from the outlet and allow the appliance to cool down completely
before handling or cleaning. Before moving the appliance, remove the raclette pans to prevent
them from falling o the base.
IMPORTANT: Never pour cold water on the plate while it is hot. Sudden changes of temperature
may damage the product, cause the metal to warp or create a burn hazard. Let the plate cool
down on its own. Use protective oven mitts to remove the plate.
NOTE
::: For better non-stick performance, it is recommended to add a teaspoon of cooking oil onto
the plate prior each use.
::: The temperature may be adjusted any time during cooking. Do not cook food at a higher
temperature than necessary, as cooking at high temperatures may cause discoloration or
shorten the life of the non-stick surface.
::: Do not use metal or sharp edged utensils and do not cut directly on the cooking plate nor
inside the raclette pans to avoid damage to the non-stick surfaces. Use the provided nylon
scraper tongs, wooden or silicone tools.
HELPFUL TIPS
::: It is recommended to cut food into thin slices ahead of time to enjoy the raclette experience.
::: Use the flat side of the cooking plate for preparing breakfast. The ribbed side is ideal for grilling
thinly sliced meat, fish, poultry, sausages, shrimps, vegetables and more.
::: For a raclette dinner, it is recommended to plan for about 200 grams of sliced cheese per person.
::: Serve your raclette meal with garnishes and sauces of your choice.
CLEANING
IMPORTANT: Unplug before cleaning.
::: Following use ensure the appliance is completely cooled before attempting to clean.
::: Remove the plate and the raclette pans from the appliance.
::: DO NOT IMMERSE the appliance base, the heating element, the electrical cord or plug in water
or any other liquid. If needed, wipe the base and the cooling shelf with a damp cloth and
dry thoroughly.
::: Wash the removable top shelf in warm soapy water, rinse and dry thoroughly. Before using or
storing the appliance, ensure the top shelf is properly reinstalled so that it sits flat onto the shelf
supports without moving.
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ther accessories (the cooking plate, the raclette pans and the scraper tongs) are dishwasher safe.
::: This appliance should be cleaned thoroughly after each use.
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Recipes
NOTE
::: Do not remove the protective silicone guards from the unit side supports. Ensure they are
properly installed before storing the appliance.
::: Do not use abrasive cleaners or scouring pads (or any other object that could scratch) to clean
the reversible plate and the raclette pans as they may damage the non-stick coating.
STORAGE
Ensure all pieces are clean and dry before storing. Store appliance in a dry, clean place. Never wrap
the cord tightly around the appliance, as this could place undue stress on the cord where it enters
the appliance and cause it to fray and break. Keep it loosely coiled.
2-YEAR LIMITED WARRANTY (Applies only in Canada)
This warranty covers any defects in materials and workmanship for a period of two (2) years from
the date of the original purchase. Please retain your original receipt as a proof of the purchase date.
Any complaints must be registered within the warranty period. The product will be repaired, replaced
(parts or entire appliance) or refunded at our sole discretion. Shipping charges may apply.
This warranty does not cover normal wear of parts or damage resulting from any of the following:
negligent use or misuse of the product including failure to clean the product regularly, use for
commercial purposes, accident, use on improper voltage or current, use contrary to the operating
instructions, disassembly, repair or alteration by anyone other than a authorized
service agent. Stains, discoloration and minor scratches on the inside and outside of the appliance
as well as the plate constitute normal use, do not aect performance and are not covered by
this warranty.
The non-stick coating may become dull and discolored due to the action of certain detergents.
This warranty does not cover this type of wear, as the performance of the plate is not aected.
Please do not return this product to the store. For assistance, please contact 1-833-751-4101.
If you have any questions regarding this product, please contact our customer service:
::: by e-mail: customerservice@ricardocuisine.com
::: by phone: 1-833-751-4101
garnishes for
a raclette meal:
cheese
raclette cheese
Emmental
Gruyère
cheddar
vegetables
broccoli florets
cauliflower florets
asparagus
bell pepper, cut into strips
onions, cut into wedges
baby potatoes, cut in half
mushrooms, cut in half
zucchini, cut into slices
meat and seafood
beef, cut into strips
pork tenderloin, cut into strips
chicken breast, cut into strips
sausages, cooked and cut into slices
shrimp, peeled
sides
sauces (see recipes)
pickles
thin slices baguette
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Recipes
Recipes
sauces for grilled meats
and vegetables:
lemon herb sauce
preparation 5 m inutes
makes cup (180 ml )
cup (60 ml) pesto
cup (60 ml) olive oil
2 tbsp parsley, finely chopped
2 tbsp cilantro, finely chopped
2 tbsp chives, finely chopped
2 tbsp roasted almonds, chopped
1 lemon, zest finely grated
In a bowl, combine all of the ingredients.
Season with pepper. Serve at room temperature.
Asian-style sauce
preparation 5 minutes
makes cup (125 m l)
cup (60 ml) mirin
cup (60 ml) rice vinegar
1 tbsp cilantro, finely chopped
1 tsp (5 ml) sambal oeleck
1 green onion, finely chopped
peanut sauce
preparation 10 minutes
cooking 5 m inutes
makes cup (180 ml)
cup (125 ml) water
cup (60 ml) peanut butter
cup (60 ml) hoisin sauce
1 tbsp fresh ginger, chopped
1 tbsp (15 ml) rice vinegar
tsp red pepper flakes
1 garlic clove, chopped
In a small pot, bring all of the ingredients to a boil while
whisking constantly. Transfer to a bowl and let cool.
Serve at room temperature.
rosé sauce
preparation 5 minutes
cooking 10 m inutes
makes cup (125 m l)
1 onion, finely chopped
2 tbsp (30 ml) olive oil
cup (60 ml) tomato paste
2 tbsp (30 ml) white wine vinegar
1 tbsp sugar
cup (60 ml) mayonnaise
In a bowl, combine all of the ingredients.
Serve at room temperature.
1 In a small pot over medium-high heat, soften the
onion in the oil. Season with salt and pepper. Add the
tomato paste, vinegar and sugar. Cook for 3 minutes,
stirring often. Transfer to a bowl and let cool.
2 Whisk in the mayonnaise. Adjust the seasoning.
Refrigerate until ready to serve.
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curry sauce
preparation 5 minutes
makes cup (125 m l)
cup (60 ml) mayonnaise
cup (60 ml) Greek yogurt or sour cream
1 tsp curry powder
tsp ground turmeric
In a bowl, whisk together all of the ingredients.
Refrigerate until ready to serve.
American-style mayonnaise
preparation 10 minutes
makes 1 cup (250 ml)
1 tbsp (15 ml) Dijon mustard
2 tsp (10 ml) harissa
1 tsp (5 ml) white wine vinegar
1 tsp (5 ml) tomato paste
1 egg yolk
cup (180 ml) vegetable oil
Recipes
In a bowl, whisk together the mustard, harissa, vinegar,
tomato paste and egg yolk. Slowly drizzle in the oil,
whisking constantly, until smooth and creamy. Season
with salt and pepper. Refrigerate until ready to use.
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