Rheem HE45-199LP, HE80-199LP, HE80-160N, HE80-160LP, HE80-130N User Manual

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High Efficiency Commercial Gas Water Heater

USE & CARE MANUAL

WITH INSTALLATION INSTRUCTIONS FOR THE CONTRACTOR

This Use & Care Manual covers the following model numbers:

OFF

Recognize this symbol as an Indication of Important Safety Information!

NOTICE: This water heater is designed for use in a commercial application.The installation and maintenance of it should be performed by qualified, licensed service personnel.

WARNING: Read and review this entire manual with special emphasis on the Venting and Operation Sections prior to any installation work.

CALIFORNIA PROPOSITION 65 WARNING: This product contains chemicals known to the State of California to cause cancer, birth defects or other reproductive harm.

WARNING: If the information in these instructions are not followed exactly, a fire or explosion may result causing property damage, personal injury or death.

HE45-100N HE119-130N HE45-199LP HE45-130N HE119-160N HE80-130LP HE45-160N HE119-199N HE80-160LP HE45-199N HE80-199LP HE80-130N HE45-100LP HE119-130LP HE80-160N HE45-130LP HE119-160LP HE80-199N HE45-160LP HE119-199LP

Do Not Destroy this Manual. Please read carefully and keep in a safe place for Future Reference.

FOR YOUR SAFETY!

— Do not store or use gasoline or other flammable

vapors or liquids or other combustible materials in the vicinity of this or any other appliance.To do so may result in an explosion or fire.

— WHAT TO DO IF YOU SMELL GAS

Do not try to light any appliance.

•

Do not touch any electrical switch; do not use any

•

phone in your building.

Printed in the USA

Immediately call your gas supplier from a neigh-

•

bor's phone. Follow the gas supplier's instructions.

If you cannot reach your gas supplier, call the fire

•

department.

Do not return to your building until authorized by

•

the gas supplier or fire department.

— Improper installation, adjustment, alteration, ser-

vice or maintenance can cause injury, property damage or death. Refer to this manual. Installation and service must be performed by a qualified installer, service agency or the gas supplier.

AP12158-2 (04/05)

SPECIFICATIONS

RECOVERY CAPACITIES

Recovery in U.S. Gallons/Hr. (GPH) and Liters/Hr. (LPH) at Various Temperature Rises

MODEL INPUT (BTU/HR) THERMAL NUMBER NAT. & LP EFFICIENCY UNITS

HE45-100

HE45-130 HE80-130 HE119-130

HE80-160 HE119-160

HE80-199 HE119-199

Recovery rating is based on thermal efficiencies obtained in an AGA certified laboratory.

BOOSTER MODELS

MODEL INPUT (BTU/HR) THERMAL NUMBER NAT. & LP EFFICIENCY UNITS

HE45-160 160,000 95%

HE45-199 199,000 95%

All models exceed the minimum NAECA energy efficiency requirements of ASHRAE 90.1b-1989, 1992 requirements.

100,000 95%

130,000 95%

160,000 95%

199,000 95%

Recovery in U.S. Gallons/Hr. (GPH) and Liters/Hr. (LPH)

MAXIMUM DELIVERY

In U.S. Gallons and Liters

MODEL NUMBER

HE45-100

HE45-130

HE80-130

HE119-130

HE45-160

HE80-160

HE119-160

HE45-199

HE80-199

HE119-199

All models have a maximum setpoint of 160°F with the exception of the HE45-160 and HE45-199 booster models. The HE45-160 and HE45-199 have a maximum setpoint of 180°F.

* NOTE: The 180º F models are shipped with all necessary components for an approved installation (see Booster Installation Kit for component list.)

GALLONS/

LITERS

MAX.

SETPOINT

160º 100,000

160º 130,000

180º* 160,000

160º 160,000

180º* 199,000

160º 199,000

170 55.6°C LTR. 156 192 228 265 337 446 555 991 1427

170 55.6°C LTR. 166 214 261 308 403 544 686 1253 1819

303 55.6°C LTR. 259 306 354 401 495 637 779 1345 1912

119

450 55.6°C LTR. 363 410 457 504 599 750 882 1449 2015

170 55.6°C LTR. 177 235 294 352 468 642 817 1514 2211

303 55.6°C LTR. 270 328 386 444 561 735 909 1607 2304

119

450 55.6°C LTR. 373 432 490 548 664 838 1013 1710 2408

170 55.6°C LTR. 192 264 336 408 553 770 987 1854 2721

303 55.6°C LTR. 284 357 429 501 646 863 1079 1947 2814

119

450 55.6°C LTR. 338 460 532 604 749 966 1183 2050 2918

(Includes useable storage and recovery for indicated times)

INPUT (BTU/HR)

NAT. & LP

DIMENSIONAL INFORMATION

All dimensions shown in English and Metric

MODEL NUMBER UNITS

HE45-100 HE45-130

HE45-160 HE45-199

HE80-130 HE80-160 HE80-199

HE119-130 HE119-160 HE119-199

All models require a 120V power source. * 130,000 Btu models are certified to be installed with 2” venting.

inches 42 23 1/2 32 2 1 1 175 lbs.

inches 42 23 1/2 32 3 1 1 175 lbs.

inches 72 23 1/2 32 3* 1-1/2 1-1/2 235 lbs.

inches 73 27 36 3* 1-1/2 1-1/2 405 lbs.

HEIGHT WIDTH DEPTH VENT

mm 1067 597 813 51 25 25 79 kgs

mm 1067 597 813 76 25 25 79 kgs

mm 1854 597 813 76 38 38 106 kgs

mm 1854 686 914 76 38 38 184 kgs

40°F 50°F 60°F 70°F 80°F 90°F 100°F 110°F 120°F

(22.2°C) (27.8°C) (33.3°C) (38.9°C) (44.4°C) (50.0°C) (55.6°C) (61.1°C) (66.7°C)

GPH 288 230 192 165 144 128 115 105 96 LPH 1090 872 726 623 545 484 436 396 363

GPH 374 299 249 214 187 166 150 136 125

LPH 1417 1133 944 809 708 630 567 515 472

GPH 461 368 307 263 230 205 184 167 154

LPH 1744 1395 1162 996 872 775 697 634 581

GPH 573 458 382 327 286 255 229 208 191

LPH 2169 1735 1446 1239 1084 964 867 789 723

40°F 50°F 60°F 70°F 80°F 90°F 100°F 110°F 120°F 130°F 140°F

(22.2°C) (27.8°C) (33.3°C) (38.9°C) (44.4°C) (50.0°C) (55.6°C) (61.1°C) (66.7°C) (72.2°C) (77.8°C)

GPH 461 368 307 263 230 205 184 167 154 142 132

LPH 1744 1395 1162 996 872 775 697 634 581 536 498

GPH 573 458 382 327 286 255 229 208 191 176 164

LPH 2169 1735 1446 1239 1084 964 867 789 723 667 620

TEMP. 5 10 15 20 30 45 1 2 3 MIN. TO RECOVER

RISE UNITS MIN. MIN. MIN. MIN. MIN. MIN. HR. HR. HR. CONTENTS

100°F GAL. 41 51 60 70 89 118 147 262 377

100°F GAL. 44 56 69 81 106 144 181 331 481

100°F GAL. 68 81 93 106 131 168 206 355 505

100°F GAL. 96 108 121 133 158 196 233 383 532

100°F GAL. 47 62 78 93 124 170 216 400 584

100°F GAL. 71 87 102 117 148 194 240 424 609

100°F GAL. 99 114 129 145 175 221 268 452 636

100°F GAL. 51 70 89 108 146 203 261 490 719

100°F GAL. 75 94 113 132 171 228 285 514 743

GAL. 102 121 141 160 198 255 312 542 771

100°F

WATER CONNECTIONS APPROX INLET OUTLET

SHIPPING WT.

0" CLEARANCE TO COMBUSTIBLES ON ALL ADVANTAGE PLUS UNITS, HOWEVER, A 24" CONTROL PANEL SERVICE CLEARANCE IS RECOMMENDED.

General Safety Precautions

Be sure to read and understand the entire Use & Care Manual before attempting to install or operate this water heater. Pay particular attention to the following General Safety Precautions. Failure to follow these warnings could result in a fire or explosion, causing property damage, bodily injury or death. Should you have any problems understanding the instructions in this manual, STOP, and get help from a qualified installer or service technician or the gas supplier.

DANGER

WARNING

Gasoline, as well as other flammable materials and liq-

LIQUEFIED PETROLEUM MODELS

uids (adhesives, solvents, etc.), and the vapors they produce, are extremely dangerous. DO NOT handle, use or store gasoline or other flammable or combustible materials anywhere near or in the vicinity of a water heater. Be sure to read and follow the warning label pictured below and other labels on the water heater, as well as the warnings printed in this manual. Failure to do so can result in property damage, bodily injury, or death.

- Propane, or LP gas, must be used with great caution.

· It is heavier than air and will collect first in lower areas making it hard to detect at nose level.

· Make sure to look and smell for LP leaks before attempting to light appliance. Use a soapy solution to check all gas fittings and connections. Bubbling at a connection indicates a leak that must be corrected. When smelling to detect an LP leak, be sure to sniff near the floor.

DANGER

· Gas detectors are recommended in LP applications and

their installation should be in accordance with the manuFailure to install and properly vent the water heater to the outdoors as outlined in the Venting Section of this manual can result in unsafe operation of the water heater. To avoid the risk of fire, explosion, or asphyxiation from car-

facturer's recommendations and/or local laws, rules, reg-

ulations or customs.

· It is recommended that more than one method be used

to detect leaks in LP applications. bon monoxide, never operate this water heater unless it is properly vented and has an adequate air supply for

IF LP GAS IS PRESENT OR SUSPECTED:

proper operation. Be sure to inspect the vent system for proper installation at initial start-up and at least annually thereafter. Refer to maintenance section of this manual for more information regarding vent system inspections.

· DO NOT attempt to find the cause yourself;

· DO NOT try to light any appliance;

· DO NOT touch any electrical switch;

· DO NOT use any phone in your building.

DANGER

· Leave the house immediately and make sure your fam-

ily and pets leave also.

· Leave the doors open for ventilation and contact the gas

supplier, a qualified service agency or the fire depart-

ment.

· Keep the area clear until the service call has been

made, the leak is corrected, and a qualified agency has

FLAMMABLES

Vapors from flammable liquids will explode and catch fire causing death or severe burns.

Do not use or store flammable products such as gasoline, solvents or adhesives in the same room or area near the water heater.

Keep flammable products:

1. far away from heater,

2. in approved containers,

3. tightly closed and

4. out of children's reach.

Installation: Do not install water heater where flammable products will be stored or used unless the main burner and pilot flames

Read and follow water heater warnings and instructions. If owners manual is missing, contact the retailer or manufacturer.

Flammable Vapors

Water heater has a main burner and pilot flame. The pilot flame:

1. which can come on at

2. will ignite flammable

Vapors:

1. cannot be seen,

2. are heavier than air,

3. go a long way on the

4. can be carried from

flame by air currents.

are at least 18" above the floor. This will reduce, but not eliminate, the risk of vapors being ignited by the main burner or pilot flame.

any time and

vapors.

floor and

other rooms to the pilot

determined the area to be safe.

WARNING

Both LP and natural gas have an odorant added to help detection. Some people may not physically be able to smell or recognize this odorant. If unsure or unfamiliar about the smell associated with LP or natural gas, ask the gas supplier. Other conditions, such as "Odorant

Fade", which causes the odorant to "fade", or diminish in intensity can also hide or camouflage a gas leak.

DANGER

Water heaters utilizing Liquefied Petroleum gas (LP) are different from natural gas models. A natural gas heater will not function safely on LP gas and vice versa. No attempt should ever be made to convert a heater from natural gas to LP gas. To avoid possible equipment dam-

General Safety Precautions

age, personal injury or fire: DO NOT connect this water heater to a fuel type not in accordance with unit rating plate. Propane gas for propane units. Natural gas for natural gas units. These units are not certified for any other type fuel.

WARNING

LP appliances should not be installed below-grade (for example, in a basement) if such installation is prohibited by federal, state and/or local laws, rules, regulations, or customs.

To meet commercial water use needs, the thermostat on this water heater is adjustable up to 160 els have a maximum setpoint of 180°F). However, water temperatures over 125 instantly or death from scalds. This is the preferred starting point for setting the controls for supplying general purpose hot water.

Safety and energy conservation are factors to be considered when setting the water temperature on the thermostat. The most energy efficient operation will result when the temperature setting is the lowest that satisfies the needs consistent with the application.

DANGER

F can cause severe burns

F (Booster mod-

Maximum water temperatures occur just after burner has shut off. To find temperature of the water being delivered, turn on a hot water faucet and place a thermometer in the hot water stream and read the thermometer.

The following chart details the relationship of water temperature and time with regard to scald injury and may be used as a guide in determining the safest water temperature for your applications.

TIME / TEMPERATURE RELATIONSHIPS IN SCALDS

Temperature Time to Produce Serious Burn

120˚F More than 5 minutes

125˚F 1½ to 2 minutes

130˚F About 30 seconds

135˚F About 10 seconds

140˚F Less than 5 seconds

145˚F Less than 3 seconds

150˚F About 1½ seconds

155˚F About 1 second

Table courtesy of Shriners Burn Institute

The temperature of the water in the heater can be regulated by setting the temperature on the electronic thermostat. To comply with safety regulations, the thermostat was set at its lowest setting before the water heater was shipped from the factory. See the section titled SET POINT ADJUSTMENT PROCEDURE to set the electronic thermostat.

HOT

BURN

Water temperature over 125°F can cause severe burns instantly or death from scalds.

Children, disabled and elderly are at highest risk of being scalded.

See instruction manual before setting temperature at water heater.

Feel water before bathing or showering.

Temperature limiting valves are available, see manual.

DANGER

There is a Hot Water SCALD Potential if the thermostat is set too high.

NOTE: When this water heater is supplying general purpose hot water requirements for use by individuals, a thermostatically controlled mixing valve for reducing point of use water temperatures is recommended to reduce the risk of scald injury. Contact a licensed plumber or the local plumbing authority for further information.

INSTALLATION

WARNING

Read and review this entire manual with special emphasis on the Venting Sections and Operation Sections prior to any installation work.

LOCAL INSTALLATION REGULATIONS

This water heater must be installed in accordance with these instructions, local codes, utility company requirements, and/or in the absence of local codes, the latest edition of the American National Standard / National Fuel Gas Code, a copy of which can be purchased from either American Gas Association, 1515 Wilson Blvd., Arlington, VA 22209 as booklet Z223.1 or National Fire Prevention Association, 1 Batterymarch Park, Quincy, MA 02269 as booklet NFPA 54.

The water heater must be located or protected so it is not subject to physical damage, for example, by moving objects, area flooding, etc.

CAUTION

The water heater should not be located in an area where leakage of the tank or connections will result in damage to the area adjacent to it or to lower floors of the structure. When such areas cannot be avoided, it is recommended that a suitable catch pan, adequately drained, be installed under the water heater. The pan MUST NOT restrict the flow of combustion air flow.

NOTE: Auxiliary catch pan installation MUST conform to the applicable local codes

service clearance minimum. This front service may be achieved by a non-rated or combustible door or access panel; providing the 24" service clearance is achieved when the door is opened or panel is removed. This water

heater must not be located near flammable liquids such as gasoline, adhesives, solvents, paint thinners, butane, liquefied propane, etc. as the controls of this appliance could ignite those vapors, causing an explosion.

TEMPERATURE AND PRESSURE RELIEF VALVE

A new combination temperature and pressure relief valve, complying with the Standard for Relief Valves and Automatic Gas Shutoff Devices for Hot Water Supply Systems, ANSI Z21.22, must be installed in the opening provided on the water heater at the time of installation. No valve is to be placed between the relief valve and the water heater. For circulating tank installation, the separate storage tank(s) must have similar protection. The pressure rating of the relief valve must not exceed the maximum working pressure as marked on the front of the water heater. The Btu/h rating of the relief valve must equal or exceed the Btu/h input of the water heater as noted on its rating plate. Connect the outlet of the relief valve to a suitable open drain. The discharge line must pitch downward from the valve to allow complete draining (by gravity) of the relief valve and discharge line, and must be no smaller than the outlet of the relief valve. The end of the discharge line should not be threaded or concealed and should be protected from freezing. No valve of any type, restriction or reducer coupling should be installed in the discharge line. Local codes shall govern the installation of the relief valves.

LOCATION

Choose a location for your water heater centralized to the piping system, along with consideration to vent pipe length. As the length of vent pipe increases, the firing rate of the appliance decreases. You must also locate the Advantage Plus where it will not be exposed to below freezing temperatures. Additionally, you will need to place the water heater so that the controls, drain, inlet/outlet, and gas valve are easily accessed. This appliance must not be installed outdoors, as it is certified as an indoor appliance, and must be kept vertical and on a level surface. Also, care must be exercised when choosing the location of this appliance where leakage from the relief valve, leakage from related piping, or leakage from the tank or connections, will not result in damage to the surrounding areas or to the lower floors of the building. A water heater should always be located in

an area with a floor drain or installed in an adequately drained catch pan suitable for water heaters.

Proper clearance must be provided around the AdvantagePlus as follows: Sides, bottom, top, and back are 0" (zero clearance). Front of the appliance needs 24"

EXPANSION TANK

A potable hot water expansion tank may be required to offset the water expansion as the water is heated. In most city plumbing systems, the water meter has a no return or back flow device built into the system to prevent back flowing of water back into city mains. Back flow preventers may be found on all incoming water supplies. Under these circumst expansion tank listed for potable water use. The expansion tank should be located on the cold inlet piping close to the water heater. The expansion tank must be suit-

able for hot potable water.

WARNING

The manufacturer’s warranty does not cover any damage or defect caused by installation or attachment or use of any special attachments such as energy saving devices (other than those authorized by the manufacturer) into, onto, or in conjunction with the water heater. The use of such unauthorized

ances, you will need a hot water

devices may shorten the life of the water heater and may endanger life and property. The manufacturer disclaims any responsibility for such loss or injury resulting from the use of such unauthorized devices.

DOMESTIC WATER CONNECTIONS

The water connections must be installed in accordance with all national and local plumbing codes, or any prevailing standard. NEVER USE DIELECTRIC UNIONS

OR GALVANIZED STEEL FITTINGS ON ADVANTAGE PLUS CONNECTIONS. The inlet and outlet connections

are 1" on the 45 gallon models and 1-1/2" on the 80 and 119 gallon models. On the cold inlet, install a 1" brass tee on the 45 gallon models, or a 1-1/2" brass tee on the 80 and 119 gallon models. On the run of the 1" brass tee install, with pipe sealant, compound a 1" brass drain cock or it's equivalent (not supplied). Into the branch of the 1" or 1-1/2" brass tee install a copper male adapter to match with the copper plumbing system. For convenience, you may install a shut off valve and a union in the cold inlet piping to ease servicing in the future. If there is a back flow preventer, or any type of a no return valve in the system, then you must install an additional tee for a suitable potable thermal expansion tank. (See section on Expansion Tank.) In the hot outlet connection, (top left), install a suitable adapter to match the copper tubing of the plumbing system. A thermal trap or heat trap loop may be installed here to provide additional energy savings and prevent thermal siphoning of domestic hot water. A domestic hot water tempering/ anti-scald valve should be installed into the hot water line to prevent the

maximum outlet water temperature from exceeding 125° Fahrenheit to prevent scald injury.

SPECIAL INSTRUCTIONS FOR BOOSTER INSTALLATIONS

All booster heaters are supplied with the "Booster Installation" kit. In order to maintain proper temperature, this kit must be correctly installed. The Booster kit contains the following list of parts:

#01 - Nibco Tee - 1"x 1"x 1/2" (2 pcs.) #02 - Female Adapter - 1" (2 pcs.) #03 - Dial Thermometer (2 pcs.) #04 - Expansion Tank - 4-1/2 Gal. #05 - Grundfos 3 Speed Pump w/ Check Valve #06 - Nibco 1.2" x 12" Fitting Air Chamber #07 - Vacuum Relief Valve #08 - Pressure Gauge - 0 - 200 PSI #09 - Nibco Tee 712R - 1"x 1" x 3/4" (2 pcs.) #10 - Nibco Tee 714RR - 1"x 1/2"x 1" #11 - Nibco Tee - 1"x 1/2"x 1" Copper #12 - Reducing Coupling #13 - Pressure Reducing Valve #14 - Nibco Male Adapter - 1"

See the following drawing for a typical "Booster" installation. Please note that those items marked with an asterisk in the drawing are not included with the Booster kit, but are items that should be installed in a typical dishwasher package.

120˚ F TO 140˚ F SUPPLY 1" COPPER

CIRCULATOR

SETTING

#08

#12

#13

#14

#09

#01 #03

DISTANCE TO DISHWASHER

(ONE WAY)

1 - 19 FT.

20 - 59 FT.

DRAIN VALV E

#09

#04

1" SUPPLY

#07

#11

3/4" GAS

3/4" RETURN

3 60 - 100 FT.

#01

#02

#03

The booster heater is equipped with a circulating pump to provide the minimum water flow in the booster and maintain a uniform water temperature in the tank. Depending on the physical distance from the booster to the dishwasher, and the length of time between washes, it may be necessary to run an empty rack to purge the supply line of water that has cooled below 180ºF. For this reason it is best to locate the booster as close as possible to the dishwasher. The circulator is equipped with three speeds to increase flow rate and reduce heat

CONDENSATE

DRAIN

1" SUPPLY

3" PVC

180˚F RETURN

3" ABS MIN.

#06

180˚F WATER

84" REQ'D

#10

* PRESS. REGULATOR

* PRESS. GAUGE

* THERMOMETER

DISHWASHER

ances should the

3" PVC

#05

#02

INTAKE

EXHAUST

loss. Reference the "Distance" chart to determine the appropriate circulator speed setting.

All piping should be installed with suitable pipe insulation to avoid temperature loss on the re-circulation line. A minimum of 1" thick pipe insulation is recommended. Under no circumst booster be installed without a circulating pump.

WARNING

Tank MUST be full of water before power is turned on. Heat exchanger coil WILL BE DAMAGED if energized even for a short time while the tank is dry. The water heater’s warranty does not cover damage or failure resulting from operation with an empty or partially empty tank. (Reference is made to the limited warranty for complete terms and conditions)

ELECTRICAL CONNECTION

The electrical connection for the AdvantagePlus is on the left side of the combustion shroud. There is a 1/2" knockout location for electrical connection. All electrical wiring must be performed by a qualified licensed electrician, and in accordance with National Electrical Code, or to the applicable local codes and standards. The electrical requirements are for standard 120 volts, 60 Hz., 10 amp service. It is recommended that an electrical disconnect switch be placed near the water heater, and that the connection to the AdvantagePlus be made using 3/8" extraflex, or 3/8" greenfield (or equivalent). This unit must be

wired with #14 AWG, and fused for no more than 15 amps. properly grounded! Ground the water heater by con-

necting the green wire in the electrical access compartment directly to the main building ground system. It is

very important that the building system ground is inspected by a qualified electrician prior to making this connection. Once all connections have been

made, the electrical access may be closed. It is very important that the electrical power is not turned on until gas and venting connections are completed and the tank is full of water.

A green LED is provided on the main control board. This LED must be illuminated when appliance is turned on for proper operation. Failure to illuminate means bad or missing ground or reverse polarity.

GAS CONNECTION

Gas supply shall not exceed a maximum inlet pressure of 14" water column (350 mm), 1/2 pound pressure (3.4 kPa), and a minimum of 7" water column (natural and propane). The entire piping system, gas meter, and regulator must be sized properly to prevent a pressure drop greater than 0.5" of water column as stated in the National Fuel Gas Code. Gas pressure information is listed on the rating plate. It is very important that you

are connected only to the type of gas noted on the rating plate; "LP" or propane gas or "Nat" natural gas or city gas. All gas connections must be approved

by the local gas supplier or utility in addition to the governing authority prior to turning the gas supply on. The nipple provided for the inlet gas connection is 1/2", and it is mandatory that a 3/4" to 1/2" reducing bushing (provided) is used, threaded into the branch of a 3/4" tee, and a drip leg fabricated, as per the National Fuel Gas Code.

It is of extreme importance that this unit be

You must ensure that the entire gas line to the reducing bushing connection at the Advantage Plus is no smaller than 3/4".

CAUTION

THE USE OF FLEXIBLE GAS CONNECTORS IS NOT RECOMMENDED. HOWEVER, IF USED, IT IS IMPERATIVE THAT THEY ARE SIZED CORRECTLY. FLEXIBLE GAS CONNECTORS MUST HAVE A MINIMUM ID OF 3/4". A MINIMUM 3/4" ID MUST BE MAINTAINED TO AVOID RESTRICTION OF GAS FLOW! NEVER REDUCE THE

GAS SUPPLY LINE BELOW 3/4"!

Once all the inspections have been performed, the piping system must be leak tested. If the leak test pressure is higher than the maximum permissible inlet pressure, you must isolate the AdvantagePlus from the gas line before testing. In order to do this, you must disconnect the union and cap the inlet gas line. In the event the gas

valve is exposed to a pressure greater than 1/2 PSI, 14" water column, the gas valve must be replaced.

Failure to follow all precautions could result in fire, explosion or death! It is recommended that a soapy

solution be used to detect leaks. Bubbles will appear and indicate a leak is present. The gas piping must be sized for the proper flow and length of pipe to avoid unacceptable pressure drop. Both the gas meter and the gas regulator must be properly sized for the total gas load. If you experience a pressure drop greater than 1" W.C., the meter or regulator or gas line may be undersized or in need of service. On the inlet side of the gas valve, there is a 1/8" NPT plug. This plug can be removed to attach a manometer. You can attach a meter to the incoming gas drip leg by removing the cap and installing the meter. The gas pressure must remain between 7" and 14" of water column during stand-by and unit running heat cycle. If an in-line regulator is used, it must be a minimum of 10 feet from the AdvantagePlus. It is very important that the

gas line is properly purged by the gas supplier or utility. Failure to properly purge the lines or improper line sizing, will result in the failure of the AdvantagePlus lighting off. The gas valve is a special

gas valve which has a Pressure Augmented Regulator feature, as well as negative outlet pressure. This valve must not be replaced with a conventional valve under any circumstances. Make sure valve is in the “OFF” position prior to turning gas supply on. As an additional safety feature, this valve has a left hand thread on the outlet end, and a special tamper resistant electrical connector.

WARNING

Never use open flame to test for gas leaks, as bodily injury or property damage could result.

WARNING

DO NOT exceed input shown on water heater rating plate.

VENTING WHEN USING 3" VENT PIPE

(ONLY MODELS WITH INPUTS OF 100,000 BTU AND 130,000 BTU ARE CERTIFIED TO USE 2" VENT PIPE, SEE SPECIAL VENTING

INSTRUCTIONS SECTION)

For inlet air supply, top pipe on the right of the shroud, use 3" PVC schedule 40. It is very important that you plan the location properly to eliminate long pipe runs and excessive fittings. Inlet pipe size must not be reduced.

Do not combine the inlet air with any other inlet pipe including an inlet to an additional similar appliance.

The joints must be properly cleaned, primed, and cemented. The piping must also be properly supported as per local and national standard plumbing codes. It is important that the piping be clean and free from burs, debris, ragged ends, and particles of PVC.

For exhaust piping, lower pipe on the right of the shroud, use only ABS schedule 40 or CPVC schedule 40 or 80, NON FOAM CORE

, in the first 84" (7 feet) of vent length. The balance of the inlet and exhaust piping may be PVC schedule 40, ABS schedule 40 or CPVC schedule 40 or 80, NON FOAM CORE ONL

Y, as required to meet local

venting codes.

Exhaust piping should be sloped back to the connection on the AdvantagePlus, at least 1/4 inch per foot of pipe, to remove the condensate that forms within the pipe. The total combined length of pipe, (inlet air piping plus exhaust piping) including allowances for elbows, should not exceed 85 equivalent feet. The total combined length of pipe, including allowances for elbows, should not be less than 22 equivalent feet (minimum length of 12 feet of piping, including allowances for elbows, on the inlet and the exhaust). Choose your vent termination locations carefully. You must make certain that exhaust gas does not re-circulate back into the air inlet pipe. You must place your vent terminations in an open area, according to the following guidelines.

enting Guidelines

1) Never vent into a walkway or patio area, or an alley, or otherwise public area less than 7' from the ground.

2) Allow four (4) feet below or four (4) feet horizontally from any door, window or gravity air inlet to the building or other appliance.

3) Never install a heat saver or similar product to capture waste heat from exhaust.

4) Always have vent location at least 1' above maximum snow level.

5) Always have vent 1' above ground level, away from shrubs and bushes.

6) Follow local gas codes in your region or refer to

National Fuel Gas Code, or Can B149.

7) Always have vent at least 3' from an inside corner of outside walls.

8) Maintain at least 4' clearance to electric meters, gas meters and exhaust fans or inlets.

9) Inlet air must be taken from outside of building next to exhaust outlet, no closer than 8".

10) Always place 1/2 inch x 1/2 inch 16 gauge galvanized steel screen in the intake and exhaust openings to prevent foreign matter from entering the AdvantagePlus.

11) The vent system must be balanced by friction loss equivalent (See table on page 10).

12) The same method must be used for both intake and exhaust termination. DO

NOT terminate one horizontal-

ly and the other vertically.

13) Roof Venting: The vent intake and exhaust must be properly cleaned and glued, for pressure tight joints. Several methods for venting the AdvantagePlus can be found on pages 22 and 23. Use the layout as a guideline. Certain site conditions such as multiple roof lines/pitches may require venting modifications-consult factory. The air inlet must be a minimum of 1' vertically above the maximum snow level or 24" whichever is greater. The air inlet must also be a minimum of 10' horizontally from the roof and terminated with a tee. The exhaust must be a minimum of 24" above the air inlet opening and terminated with a coupling. It is very important that there are no other vents, chimneys, or air inlets in any direction for at least 4'. All venting must be

properly supported, as the AdvantagePlus is not intended to support any venting whatsoever. All pip-

ing, glue, solvents, cleaners, fittings, and components must conform to ASTM (American Society for Testing and Materials), and ANSI (American National Standard Institute).

14) It is recommended that you use vent kits specifically designed for AdvantagePlus installations.

PIPE / FITTINGS WHEN USING 3” VENT PIPE

The first 84" (7’) of exhaust piping, must be of 3" ABS solid only (provided) or CPVC; (NEVER use cellular foam core pipe on exhaust piping), and conform to ASTM D-3965 for ABS or ASTM F-441 for CPVC, and fittings to ASTM D2661 & D3311 for ABS and ASTM F-439 for CPVC. The balance of exhaust piping, and all of intake piping, use standard 3" PVC schedule 40 or 3" ABS schedule 40, conforming to ASTM D2665, or ABS conforming to ASTM D-3965 & ASTM R-441 for ABS; and fittings conforming to ASTM D-2665 & D331. ABS may also be used for intake venting as long as pipe conforms to ASTM D3965 & D2661 and fittings meet ASTM D2661 & D3311.

FOR LONGER VENT LENGTHS WHEN USING 3” VENT PIPE All venting must be 3", both intake and exhaust. NEVER use any piping less than 3", or different size pipe on the intake and exhaust. You may use 4" venting on

both intake and exhaust to lower the pressure drop and provide additional venting length. It is imperative when

using 4" venting to follow these instructions very carefully. For longer venting lengths, the first 10' of both the intake and exhaust piping are 3". For the intake, use 10' of 3" PVC plus one 90 degree or two 45 degree elbows. For the exhaust, use 10' of ABS solid NON FOAM CORE, or CPVC plus one 90 degree

or two 45 degree elbows. Then use a 4" x 3" PVC or 4" x 3" ABS reducing coupling. Then proceed with PVC 4" NON FOAM CORE pipe and fittings for both the intake and exhaust piping. On 4" piping you may go an additional 125 equivalent feet of pipe and fittings, combined total length. The 4" fittings have a friction loss allowance as follows:

4" 90 degree = 3' and a 4" 45 degree = 1'.

The total maximum venting length can be 125', plus the first 10' of each 3", and a maximum fitting allowance of the 3", total two 90 degree or four 45 degree before increasing to 4". Total equivalent would be 30' of 3" plus 125' of 4". Never

use different pipe sizes for intake and

exhaust.

SPECIAL VENTING INSTRUCTIONS USING 2" VENT PIPE

(ONLY MODELS WITH INPUTS OF 100,000 BTU AND 130,000 BTU ARE CERTIFIED FOR 2" VENTING) HE45-100, HE45-130, HE80-130,

HE119-130

For inlet air supply, top pipe on the right of the shroud, use 2 inch PVC schedule 40. It is very important that you plan the location properly, to eliminate long pipe

runs and excessive fittings. Inlet pipe size must not be reduced. Do not combine the inlet air with any other inlet pipe, including an inlet to an additional similar appliance. The joints must be properly cleaned, primed and cemented. The piping must also be properly supported as per local and national standard plumbing codes. It is important that the piping be clean and free from burs, debris, ragged ends and particles of PVC.

For exhaust piping, lower pipe on the right of the shroud, use 2 inch PVC schedule 40 NON FOAM CORE. Use 2 inch ABS NON FOAM CORE or 2 inch CPVC schedule 40 or 80 only when required to meet local venting codes. Exhaust piping should be sloped back to the connection on the AdvantagePlus, at least 1/4 inch per foot of pipe, to remove the condensate that forms within the pipe. The total combined length of pipe, (inlet air piping plus exhaust piping) including allowances for elbows, should not exceed 85 equivalent feet. The total combined length of pipe, including allowances for elbows, should not be less than 22 equivalent feet (minimum length of 12 feet of piping, including allowances for elbows, on the inlet and the exhaust). Choose your vent termination locations carefully. You must make certain that exhaust gas does not re-circulate back into the air inlet pipe. You must place your vent terminations in an open area, according to the venting guidelines section on page 8.

PIPE / FITTINGS WHEN USING 2" VENT PIPE

All inlet air and exhaust venting may use standard PVC

schedule 40 piping, conforming to ASTM D-1785, and fittings conforming to ASTM D-2466, or ABS pipe conforming to ASTM D-3965 and ASTM D-2661, and fittings conforming to ASTM D-3311 and ASTM D-2661. (NEVER use cellular foam core pipe on exhaust piping)

FOR LONGER VENT LENGTHS WHEN USING 2" VENT PIPE

You may use 3 inch venting on both the intake and exhaust to lower the pressure drop and provide additional vent length. It is imperative when using 3 inch venting to follow these instructions carefully. For longer vent lengths, the first 10 feet of both the intake and exhaust piping must be 2 inches. For the first 10 foot use 2 inch PVC schedule 40 NON FOAM CORE, 2 inch ABS NON FOAM CORE or 2 inch CPVC schedule 40 or 80 plus one 90 degree or two 45 degree elbows. Then use a 2" x 3" reducing coupling of like material. Then proceed with 3 inch PVC schedule 40 NON FOAM CORE, 3 inch ABS NON FOAM CORE or 3 inch CPVC schedule 40 or 80 pipe and fittings for both the intake and exhaust piping. On 3 inch pipe you may go an additional 125 equivalent feet of pipe and fittings, combined total length. The total combined equivalent vent length would be 30 equivalent feet of 2-inch vent and 125 equivalent feet of 3-inch vent, for a maximum equivalent vent length of 155 feet. Never use different pipe sizes for intake and exhaust.

CLEANER / CEMENT

Cement for all venting must be ALL PURPOSE Cement, and must conform to ASTM D-2235, D-2564 and F-493, and cleaner for the piping and fittings must conform to ASTM F-656.

NOTE

: THE METHODS DESCRIBED ARE SUGGESTED GENERIC METHODS ONLY. SPECIFIC JOB SITE OBSERVATIONS AND SIZING MAY REQUIRE ALTERNATE INSTALLATION METHODS. CONSULT THE FACTORY WITH SPECIFIC JOB REQUIREMENTS FOR ADDITIONAL RECOMMENDATIONS.

VERY IMPORTANT SET-UP INSTRUCTIONS!

IF YOU HAVE A COMBUSTION ANALYZER, THE FOLLOWING RATINGS WILL BE VERY HELPFUL IN SETTING UP YOUR ADVANTAGE PLUS:

FOR NATURAL GAS -

CO2reading should be between (9 1/2% – 10%)

O2reading should be between (3 1/2% – 4 1/2%)

CO reading should be under 10 PPM

FOR PROPANE GAS -

CO2reading should be between (10 1/2% – 11 1/2%)

O2reading should be between (3 1/2% – 4 1/2%)

CO reading should be under 10 PPM

FRICTION LOSS EQUIVALENCE TABLES

3" VENTED MODELS 2" VENTED MODELS

FITTING

DESCRIPTION

3" 90˚ 4" 90˚ 3" 45˚ 3" Coupling 3" Tee 3" Pipe 3" Concentric vent kit 3" V1000 vent kit

EQUIVALENT

FEET OF PIPE

5' 3' 0' 0'

1' = 1'

3' 0'

FITTING

DESCRIPTION

2" 90˚ 2" 45˚ 2" Coupling 2" Tee 2" Pipe 2" Concentric vent kit

EQUIVALENT

FEET OF PIPE

5' 3' 0' 0'

1' = 1'

AFTER THE FIRST 10' OF 3" ONLY

4" EQUIVALENT TABLE

FITTING

DESCRIPTION

4" 45˚ 4" Coupling 4" Tee 4" Pipe

VENTING EXAMPLES (NOTE: SHOWN AS INTAKE & EXHAUST PIPE FITTINGS ADDED TOGETHE

* = MINIMUM VENT LENGTH ** = MAXIMUN VENT LENGTH

GRAND TOTAL

TOTAL COMBINED

VENT LENGTH

(FEET) INTAKE &

EXHAUST

*12

20 20 20 20 20 20 20 20 20 20 20

20**

30 30 30 30 30 30 30 30

30**

40 40 40 40 40 40

40**

50 50 50 50

50**

60 60** 70**

QTY. OF 90˚

ELBOWS

2 2 3 4 5 6 7 8

9 10 11 12 13

9 10 11

EQUIVALENT

FRICTION LOSS

(FEET) FOR EACH

ELBOW

5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5

TOTAL FRICTION

LOSS FOR

ELBOWS

10 10 15 20 25 30 35 40 45 50 55 60 65 15 20 25 30 35 40 45 50 55 15 20 25 30 35 40 45 15 20 25 30 35 15 20 25 15

VENT LENGTH

(FEET) WITH

FITTING FRICTION

LOSS ADDED

22 30 35 40 45 50 55 60 65 70 75 80

85**

45 50 55 60 65 70 75 80

85**

55 60 65 70 75 80

85**

65 70 75 80

85**

75 80 85 85

EQUIVALENT

FEET OF PIPE

3' 1' 0' 0'

1' = 1'

OPERATION

CONTROL DESCRIPTION

The fully integrated water heater control is an all electronic, fully automatic controller which will provide many years of trouble free service. The control requires no periodic maintenance and includes a built-in microprocessor which performs a number of diagnostic tests to verify proper appliance and control operation. Should an unsafe condition occur, the burner will shut down and the appropriate status indicators will illuminate indicating the need for service. Consisting of two printed circuit board assemblies, the controller's main board is attached to the inside left of the shroud while the display board is mounted to the front top of the shroud. This arrangement simplifies access for the user adjustments while enhancing the visibility of the temperature display and status indicators. A power step-down transformer and blower pressure switch are also mounted on the inside left of the shroud. The controller display functions include a high visibility three digit LED readout which is used to display the actual water temperature within the tank along with the programmed desired water temperature (set point temperature). Nine individual LED indicators are also mounted on the display board which are used to determine the operating status of the appliance and provide assistance when troubleshooting any problems which may occur. All indicators are of the solid state variety and should last for the life of the appliance. The controller has sufficient built-in memory to retain the programmed temperature set point in the event power is ever interrupted. The final component of the control system includes a temperature sensing probe which is threaded into the side of the tank. This probe is of unique construction in that both the temperature sensing/control and safety limit functions are performed by this single device. All probe components are of solid state construction to provide extended operational life.

START UP PROCEDURE

(NEVER APPLY POWER TO AN ADVANTAGEPLUS UNIT THAT IS NOT COMPLETELY FILLED WITH WATER)

1. Make sure that the AdvantagePlus has been installed to these instruction procedures along with all applicable state and local codes.

2. Make sure all gas piping and connections have been verified and inspected by all applicable inspectors. Turn on gas supply. Ensure that the gas line and the LP tank, if applicable, has been properly purged. Failure to properly purge the gas lines will result in failure to operate.

3. Make sure that the cold water supply has been turned on and the AdvantagePlus is completely filled with water. Verify by opening a hot water faucet, or purging at the dishwasher, and allowing water to flow until all air is removed and a clear water flow is present.

VALVE.

F and

NEVER PURGE FROM THE T&P

4. Turn on electrical supply.

5. The control will first display "102", then "88.8", which is the control test, and finally the actual tank temperature at the probe.

TEMPERATURE SET POINT ADJUSTMENT PROCEDURE

WARNING

When this water heater is supplying general purpose hot water requirements for individuals, a thermostatically controlled mixing valve for reducing point of use water temperature is recommended. Contact a licensed plumber or the local plumbing authority for further instructions.

The three digit LED display will illustrate actual water temperature within the tank under normal operating conditions. However, this display is also used to indicate the temperature set point when in the programming mode.

The controller has a temperature set point range of 70°F to 160°F (Booster models have a maximum set point of 180°F), with a factory setting of 120°F.

NOTE: Power must be applied to the controller prior to any programming operations.

To change or access the programmed temperature set point value, utilize the red button on the display panel. Momentarily depressing the button will briefly illustrate the existing set point value. If the button is held down for more than one second, the programming mode is entered and the set point value will begin incrementing by one degree per second. When the desired set point value is reached, simply release the button and the controller will automatically retain this value in temporary memory. After 30 seconds, this new set point will be retained in permanent memory

NOTE: If power is interrupted during this 30 second period, the new set point will not be retained in permanent memory. It is a good practice to re-check the set point value approximately 60 seconds after a new value has been entered.

If the button is held down, the maximum set point will reach 160°F (180°F on Booster models) and stop. This is the maximum value. At this point, if the desired set point has not been obtained, release the button and depress it again, the set point will decrement down to 70 stop. The set point value will now restart at 70 once again increase in value for as long as the button is pressed.

DANGER

CAUTION

There is a hot water SCALD POTENTIAL if the thermostat is set too high.

THERMOSTAT DIFFERENTIAL ADJUSTMENT PROCEDURE

8. If flame is present, the control will enter the heating mode where it will continue heating the tank water until the set point temperature plus 4°F is reached. At this point, the gas valve is closed and the control enters the post-purge cycle. The flame can be viewed through a window on the lower right of combustion blower flange.

To allow proper water heater operation, the control has an 8°F "window" around the set point. This means that the burner will be turned on when the water temperature drops to 4°F below the set point, and it will be turned off when the water temperature reaches 4°F above the set point. Thus, if the set point is set to 120°F., the control will turn on the burner when the water temperature drops to 116°F., and will continue to heat the water until the temperature reaches 124°F. The differential is factory set to 8°F (+ or- 4°F.) If another differential is required, the value of the differential can be field adjusted by holding the set point button when power is applied to the control. Shut off power to the control. Next hold in the set point button. Now reapply power to the control. Using the set point button, the value of the differential can be incremented or decremented as above. When the proper value is reached, release the button and wait for the display to show "00". This indicates the new differential has been stored into permanent memory. Remove power and restart control by applying power for normal operation.

OVERALL APPLIANCE AND CONTROL OPERATION

9. The post purge cycle continues to run the combustion blower for an additional 30 seconds to purge the system of all combustion gases. After this time period, the blower is de-energized and will coast to a stop.

10. The control will now enter the idle state while continuing to monitor internal tank water temperature. If the temperature drops to 4°F below the set point value, the control will automatically return to step 1.

STATUS INDICATORS

Pages 16-20 contain nine individual diagrams which illustrate the various operating states of the appliance and their relation to the LED status indicators found on the controller. These diagrams reflect normal water heater operation.

MAINTENANCE

In unusually dirty or dusty conditions, care must be taken to keep appliance door in place. Failure to do so VOIDS WARRANTY!

A normal operating sequence is as follows:

1. The control determines that the actual water temperature inside the tank is 4 degrees F below the programmed temperature set point.

2. The control performs selected system diagnostic checks.

3. If all checks are successfully passed, the combustion blower is energized for the 40 second pre-purge cycle.

4. After the pre-purge cycle is complete, power is applied to the ignitor element for the ignitor warm-up period (blower should continue to run).

5. The ignitor warm-up period will last for 30 seconds, then gas valve will be opened, allowing gas to enter the burner chamber.

6. The ignitor will remain on for an additional 4 seconds, then it will be turned off.

7. After an additional 2 seconds, the control will verify the presence of flame. If the flame was not established, the gas valve will be closed, power will be removed from the ignitor element, and the control will run the blower for 30 seconds. This removes excess fuel from the combustion chamber. At this point, the control will return to step 2.

The control system requires no periodic maintenance under normal conditions. However, in unusually dirty or dusty conditions, periodic vacuuming of the cover to maintain visibility of the display and indicators is recommended.

INTERNAL WIRING

For specific wiring information, please refer to the diagrams on pages 21 and 22.

SHUTDOWN PROCEDURE

If the burner is operating, lower the set point value to 70°F and wait for the burner to shut off. Continue to wait for the combustion blower to stop so all latent combustion gases are purged from the system. This should take a maximum of 40 to 90 seconds. Disconnect the electrical supply. If the burner is not operating, disconnect the electrical supply.

VACATION PROCEDURE

If there is danger of freezing, change the set point to 70°F. DO NOT

danger of freezing, follow the "Shutdown Procedure".

turn off electrical power. If there is no

FAILURE TO OPERATE

CORROSIVE ATMOSPHERES

Should the burner fail to light, the control will perform two more ignition trials prior to entering a lockout state (flashing “LOC”). Note that each subsequent ignition trial will not occur immediately. After a failed ignition trial, the blower must run for approximately 10 seconds to purge the system, then the ignitor element must complete a 30 second warm-up period. Therefore, a time period of approximately 40 to 90 seconds will expire between each ignition trial. If the burner lights during any one of these three ignition trials, normal operation will resume. If the burner lights, but goes off in about 4 seconds, check the polarity of the wiring. See electrical on page 6. If the

burner does not light after the third ignition trial, the control will enter a lockout state. This lockout state indicates that a problem exists with either the appliance, the controls, or the gas supply. Under such cir-

cumstances, a qualified service technician should be contacted immediately to properly service the appliance and correct the problem. If a technician is not available, depressing the red button once will remove the lockout state so additional trials for ignition can be performed.

Any time flashing double zero’s are shown, you must look for an LED out, or flashing. The LED that is out or flashing will assist you in diagnosing lock out condition.

FUEL CONVERSIONS

This product may be converted from L.P. gas (propane) to Natural gas or from Natural gas to L.P. gas (propane). For information and requirements about this procedure call the Technical Service Department at 1-800-432-

8373.

WARNING

Should overheating occur or the gas supply fail to shut off, turn off the manual gas control valve to the appliance.

The heater should not be installed near an air supply containing halogenated hydrocarbons. For example, the air in beauty salons, dry cleaning establishments, photo processing labs, and storage areas for liquid and powdered bleaches or swimming pool chemicals often contain hydrocarbons. The air there may be safe to breathe, but when it passes through a gas flame, corrosive elements are released that will shorten the life of any gas burning appliance. Propellants from common spray cans or gas leaks from refrigeration equipment are highly corrosive after passing through a flame. The limited warranty is voided when failure of water heater is due to a corrosive atmosphere. (Reference is made to the limited warranty for complete terms and conditions.)

CONDENSATE

This is a condensing high efficiency appliance, therefore this unit has a condensate removal system. Condensate is nothing more than water vapor, derived from the combustion products, similar to an automobile when it is initially started. This condensate does have a low pH and should be treated with a condensate filter. This filter contains either lime crystals or marble crystals, which will neutralize the condensate. The outlet of the filter is sized for 5/8" ID (inside diameter) plastic tubing. It is very important that the condensate line is sloped away from and down to a suitable inside drain. If the condensate outlet on the AdvantagePlus is lower than the drain, you must use a condensate removal pump. It is also very important that the condensate line is not exposed to freezing temperatures, or any other type of blockage. Plastic tubing should be the only material used for the condensate line. Steel, brass, copper, or other metals will be subject to corrosion and deterioration. A second vent may be necessary to prevent condensate line vacuum lock if a long horizontal run is used. Also an increase to 1" tubing may be necessary.

WARNING

DO NOT use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace the water heater if the control system or any gas control which has been under water.

INSTALLATION OF A CONDENSATE NEUTRALIZER AND PUMP (Not Supplied)

CONDENSATE LINE CONDENSATE LINE WITH PUMP

FROM ADVANTAGE PLUS

TO DRAIN

CONDENSATE LINE MUST BE PITCHED AT LEAST 1/4" PER FOOT TO PROPERLY DRAIN. IF THIS CANNOT BE DONE OR A VERY LONG LENGTH OF CONDENSATE HOSE IS USED YOU MUST INCREASE THE CONDENSATE HOSE TO A MINIMUM OF 1" I.D. AND PLACE A TEE IN THE LINE AFTER THE CONDENSATE NEUTRALIZER TO PROPERLY REDUCE VACUUM LOCK IN THE DRAIN LINE.

NOTE: Always check local codes for proper evacuation of condensate.

FROM ADVANTAGE PLUS

TO DRAIN

CONTACT YOUR LOCAL WHOLESALE PLUMBING SUPPLY STORE FOR MORE INFORMATION ON CONDENSATE NEUTRALIZERS AND PUMPS

Components of the AdvantagePlus

1. 1/2” NPT x 6” Gas Inlet Nipple

2. Gas Valve

3. Gas Valve Elbow

4. Gas Orifice Union

5. Gas Orifice

6. Union Connector Nipple

7. Main Control PC Board

8. Display PC Board

9. Pressure Switch

10. Transformer

11. ECO / Temperature Probe

12. Carborundum Ignitor

13. Flame Rectification Probe

14. Over Temperature Switch

15. Combustion Blower

16. Glass Sight Window

17. Air Inlet Adapter

18. Air Inlet Connector

19. Air Inlet Manifold

20. Exhaust Outlet Connector

21. Exhaust Elbow and Drain

22. Condensate Connector Hose

23. 1/2” barb x 1/2” M Adapter

24. 15/16” Hose Clamp

25. 90 degree Street Elbow

26. Combination 90 degree Elbow

27. Conduit 1/32” locknut

28. Combination 90 degree Elbow

REPLACEMENT PARTS NOT SHOWN

Low Voltage Cable Assembly Interconnect Ribbon Cable

Line Cable Blower Cable Gasket Burner Mounting Flange Gasket Blower Outlet Flange Gasket Air Inlet Gasket Burner Mounting Flange White

GAS VALVE ADJUSTMENT

OFF

W R

Let the unit start to cycle and listen carefully to the ignition. If the ignition was quiet, the valve will need no adjustment. If it was a loud ignition, the unit rumbles, or there was no ignition at all, follow these steps:

SEESIDE WARNING

LABEL

PRESS

MAX

1/2

PSI

1 3

IF THERE WAS NO IGNITION:

1. Make sure the gas valve is in the "on" position, gas is on to the unit, and the gas valve wiring harness is plugged into the gas valve and into the control board.

2. Turn the adjustment screw under the brass cap. Turn one full turn clockwise with a small flathead screwdriver. Turning the adjustment screw clockwise increases the amount of gas.

3. If the unit still does not ignite, turn the adjustment screw two full turns counterclockwise.

IF IGNITION WAS POOR:

1. Look at the color of the flame through the sight glass while the unit is running. If it is green or red in color, or the heater whistles on ignition, turn the adjustment screw counterclockwise at 1/8” turn intervals until the flame turns blue/light blue in color or the whistling at ignition stops. If the flame is very weak or pulsing, turn the adjustment screw clockwise until the flame steadies.

2. Put the gas valve adjustment screw cover back in place and tighten.

Gas Valve

Adjustment

Screw

CAUTION

PILOT ADJ

THERE ARE NO USER SERVICEABLE PARTS WITHIN THE CONTROL SYSTEM. TO MAINTAIN SAFETY AND PROPER APPLIANCE PERFORMANCE, REFER ALL TROUBLESHOOTING TO QUALIFIED SERVICE PERSONNEL.

TROUBLESHOOTING

The appliance controller has many inherent diagnostic and fault detection routines built into its operating software and hardware. These routines, along with the three digit LED display and nine LED status indicators present on the display panel, can greatly assist the service person in quickly pinpointing the source of problems that may occur with the appliance. In certain circumstances, multiple LED's may be lit or flashing to better pinpoint the problem. The following charts, diagrams, and information can be used during troubleshooting procedures. See also Trouble Shooting Guides and Sequence of Operations at the end of this Use and Care Manual.

3. Put the AdvantagePlus cabinet door back into place.

NOTES

________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________

LINE

COMB

BLOWER

IGNITER

ELEMENT

STATUS INDICATIONS UNDER NORMAL CONDITIONS

K4K3

SWITCH

ELECTRONICS

PRESSURE

SWITCH

CONTROL

GAS

VALVE

RLY 1

GAS

VALVE

GAS

VALVE

RLY 2

VAC

ECO/VENT

LINE

COMB

BLOWER

IGNITER

ELEMENT

CONTROL

HEALTH

1. Idle Status

ECO/VENT

SWITCH

VAC

ELECTRONICS

CONTROL

HEALTH

2. Call for Heat

WATER

TEMPERATURE

PRESSURE

SWITCH

CONTROL

WATER

TEMPERATURE

GAS

VALVE

RLY 1

GAS

VALVE

K4K3

GAS

VALVE

RLY 2

K4K3

LINE

COMB

BLOWER

IGNITER

ELEMENT

VAC

ECO/VENT

SWITCH

ELECTRONICS

CONTROL

HEALTH

PRESSURE

SWITCH

CONTROL

WATER

TEMPERATURE

GAS

VALVE

RLY 1

GAS

VALVE

GAS

VALVE

RLY 2

KEY:

Lamp ON

Lamp OFF

Lamp Flashing

3. Combustion Blower Powered

NOTICE:

If an error message is still indicated after removal of the replaceable 3 amp fuse on the CONTROL, there is a problem with the transformer. The TRANSFORMER has an internal non-replaceable fuse. The transformer must be replaced. Please contact your local distributor or service professional.

LINE

COMB

BLOWER

IGNITER

ELEMENT

VAC

ECO/VENT

SWITCH

ELECTRONICS

PRESSURE

SWITCH

CONTROL

GAS VALVE RLY 1

GAS

VALVE

K4K3

GAS

VALVE

RLY 2

K4K3

PRESSURE

ECO/VENT

LINE

VAC

SWITCH

COMB

BLOWER

IGNITER

ELEMENT

CONTROL

ELECTRONICS

GAS

VALVE

RLY 1

GAS

VALVE

GAS

VALVE

RLY 2

CONTROL

HEALTH

TEMPERATURE

4. Pressure Switch Closes, Pre-purge Cycle Starts

LINE

VAC

SWITCH

PRESSURE

ECO/VENT

COMB

BLOWER

IGNITER

ELEMENT

ELECTRONICS

CONTROL

HEALTH

CONTROL

TEMPERATURE

6. Burner Light-off

WATER

GAS

VALVE

RLY 1

GAS

VALVE

K4K3

GAS

VALVE

RLY 2

CONTROL

HEALTH

WATER

TEMPERATURE

5. Igniter Element Warmup

K4K3

PRESSURE

ECO/VENT

LINE

VAC

SWITCH

VALVE

COMB

BLOWER

IGNITER

ELEMENT

ELECTRONICS

CONTROL

HEALTH

CONTROL

WATER

TEMPERATURE

GAS

RLY 1

GAS

VALVE

GAS

VALVE

RLY 2

7. Water Heating

ECO/VENT

LINE

SWITCH

VAC

COMB

BLOWER

IGNITER

ELEMENT

CONTROL

HEALTH

8. End Call for Heat Start Post-purge Cycle

STATUS INDICATIONS UNDER NORMAL OPERATING CONDITIONS

PRESSURE

SWITCH

CONTROL

ELECTRONICS

WATER

TEMPERATURE

GAS

VALVE

RLY 1

GAS

VALVE

K4K3

GAS

VALVE

RLY 2

K4K3

PRESSURE

ECO/VENT

LINE

VAC

SWITCH

VALVE

COMB

BLOWER

IGNITER

ELEMENT

ELECTRONICS

CONTROL

HEALTH

CONTROL

WATER

TEMPERATURE

GAS

RLY 1

GAS

VALVE

GAS

VALVE

RLY 2

9. End of Sequence, Idle State

LINE

COMB

BLOWER

IGNITER

ELEMENT

LINE

COMB

BLOWER

IGNITER

ELEMENT

VAC

ECO/VENT

SWITCH

ELECTRONICS

CONTROL

HEALTH

ECO/VENT

SWITCH

ELECTRONICS

CONTROL

HEALTH

PRESSURE

SWITCH

CONTROL

WATER

TEMPERATURE

PRESSURE

SWITCH

CONTROL

WATER

TEMPERATURE

GAS

VALVE

RLY 1

GAS

VALVE

RLY 1

GAS

VALVE

GAS

VALVE

K4K3

GAS

VALVE

RLY 2

K4K3

GAS

VALVE

RLY 2

NO INCOMING LINE VOLTAGE OR 24 VOLT

Line LED & 24 VAC LED Off

POSSIBLE CAUSE

1. No Input power.

2. Wiring disconnected

3. One or more wiring recep-

tacles disconnected from control.

4. LED burned out.

5. Defective transformer.

6. Transformer wiring problem.

1. Apply Power

2. Check all wiring

3. Reconnect plugs on control. Confirm all are fully seated.

4. Replace display board.

5. Replace transformer.

6. Repair transformer wiring.

REMEDY

NOTE: The transformer is of Class II variety and has an internal nonreplaceable fuse. If blown, a problem may exist with the control which is affecting the transformer. In such cases, it is recommended the control should be replaced as well.

IGNITOR LOCKOUT

Ignitor Element LED Flashing

POSSIBLE CAUSE

1. Broken ignitor element.

2. Ignitor unplugged.

3. Insufficient ignitor current

draw.

NOTE: The ignitor current is monitored by pressing the blue button to

1. Replace ignitor element.

2. Plug in ignitor.

3. Monitor ignitor current draw. See note below.

the left of the LEDs during the ignitor warm-up period or when the ignitor element LED is illuminated. The 3-segment LED display will show the actual ignitor current draw. The expected ignitor current draw is from 2.5 to 4.5 amps.

REMEDY

LINE

COMB

BLOWER

IGNITER

ELEMENT

VAC

ECO/VENT

SWITCH

ELECTRONICS

CONTROL

HEALTH

PRESSURE

SWITCH

CONTROL

WATER

TEMPERATURE

GAS

VALVE

RLY 1

GAS

VALVE

K4K3

GAS

VALVE

RLY 2

IGNITION LOCKOUT

Gas Valve LED Flashing

This condition results from a failure to establish burner ignition after three successive trials. In such cases: First - Investigate the possible cause and remedy any

observations.

Second - Momentarily press the red button on the display panel

to reset the lockout condition.

Third - Confirm the proper appliance operation.

POSSIBLE CAUSE

1. Burner ground wire broken or corroded.

2. Connectors unplugged.

3. Flame probe faulty.

4. Gas shut off.

5. Clogged gas valve.

6. Faulty gas valve.

7. Defective control.

8. Burner improperly adjusted.

9. Dirty burner.

10. Improper line connection.

1. Check wire and connection at burner.

2. Check connectors.

3. Replace flame probe.

4. Turn on gas supply

5. Replace gas valve.

6. Replace gas valve.

7. Replace control.

8. Adjust burner.

9. Clean burner.

10. Verify green LED on the-

control board is illuminated when power is applied.

11. Insufficient flame current.

11. Montior flame current.

See note below.

NOTE: The flame current (flame rectification) is monitored by pressing the blue button to the left of the LEDs during the heat cycle or when the gas valve LED is illuminated. The 3-segment LED display will show the actual flame curent. The expected flame current draw is 4.0 to 5.1 micro-amps.

REMEDY

LINE

COMB

BLOWER

IGNITER

ELEMENT

VAC

ECO/VENT

SWITCH

ELECTRONICS

CONTROL

HEALTH

PRESSURE

SWITCH

CONTROL

WATER

TEMPERATURE

GAS

VALVE

RLY 1

GAS

VALVE

K4K3

GAS

VALVE

RLY 2

ECO SWITCH OPEN

ECO LED Flashing

POSSIBLE CAUSE

1. Temperature probe is unplugged.

2. Temperature probe wiring damaged.

3. Water in tank is too hot. ECO is tripped.

1. Check connectors.

2. Repair wiring.

3. Normal condition when water temperature exceeds safety limit. Alow tank to cool or admit cold water into tank. Manually reset the control. Determine cause for overtemp condition.

4. Low water cutoff device is tripped.

4. Make sure tank is full of water.

REMEDY

LINE

COMB

BLOWER

IGNITER

ELEMENT

VAC

ECO/VENT

SWITCH

ELECTRONICS

PRESSURE

SWITCH

CONTROL

GAS

VALVE

RLY 1

GAS

VALVE

K4K3

GAS

VALVE

RLY 2

CONTROL HEALTH

Control Health LED Flashing

POSSIBLE CAUSE

This indicates that the main control board has failed one or more of its internal diagnostic

self-tests.

REMEDY

Press red reset button on the display board to reset the control. If this error occurs repeatedly, replace the main control board.

LINE

COMB

BLOWER

IGNITER

ELEMENT

VAC

CONTROL

HEALTH

ECO/VENT

SWITCH

ELECTRONICS

CONTROL

HEALTH

WATER

TEMPERATURE

PRESSURE

SWITCH

CONTROL

WATER

TEMPERATURE

GAS

VALVE

RLY 1

GAS

VALVE

K4K3

GAS

VALVE

RLY 2

COMBUSTION AIR BLOCKAGE

Pressure Switch LED Flashing

POSSIBLE CAUSE

1. Combustion air blockage.

2. Blower not operating:

3. Defective air switch

a. Blower wiring b. Blower motor

4. One of the gas valve wiresmay be disconnected during ignition sequence.

5. Poly hose between the blower and air pressure switch is blocked or disconnected.

REMEDY

1. Check intake and exhaust piping for obstructions.

2a. Repair wiring. 2b. Replace blower motor.

3. Replace air switch.

4. Check wires to Gas valve. Reseat wires into harness.

5. Remove or correct blockage connect hose to blower or air pressure switch.

LINE

COMB

BLOWER

IGNITER

ELEMENT

VAC

ECO/VENT

SWITCH

ELECTRONICS

CONTROL

HEALTH

PRESSURE

SWITCH

CONTROL

WATER

TEMPERATURE

GAS

VALVE

RLY 1

GAS

VALVE

K4K3

GAS

VALVE

RLY 2

TEMPERATURE PROBE FAULT

Water Temp LED Flashing

POSSIBLE CAUSE

1. Temp probe wiring open.

2. Defective probe.

3. No water in tank or tank in freezing conditions.

4. Water level in tank is too low

- probe in steam.

5. Probe wiring shorted.

NOTE: If the temperature probe housing fractures and allows water into the sensor section of the probe, this may affect the temperature display on the display pnael. If the display is showing highly inconsistent temperature readings, this is an indication the temperature probe is defective due to water contamination. Replace probe.

REMEDY

1. Repair wiring.

2. Replace probe.

3. Control is recording an “out of bounds” condition. Turn on water supply; remove tank from freezing conditions.

4. Control is recording an “out of bounds” condition. Fill tank.

5. Replace probe.

Integrated Water Heater Control

Parts Identification Drawing

3" PVC

MAINTAIN 12" MIN.

(18" MIN. FOR CANADA)

CLEARANCE ABOVE HIGHEST

ANTICIPATED SNOW LEVEL.

MAXIMUM OF 24" ABOVE ROOF

24"

MIN.

O2 READING SHOULD BE BETWEEN 3 1/2% & 4 1/2 %

CO READING SHOULD BE UNDER 10 PPM

O2 READING SHOULD BE BETWEEN 3 1/2% & 4 1/2 %

CO READING SHOULD BE UNDER 10 PPM

HOT

3" PVC

3" ABS

MIN. 84"

INTAKE

REQ'D

COLD

EXHAUST

FLOOR MOUNTED

PIPE SUPPORT

3" ABS

EXHAUST

MIN. 84"

REQ'D

FIGURE 4

VERTICAL ROOF VENTING W/ CONCENTRIC VENT KIT

WILL BE VERY HELPFUL IN SETTING UP

VERY IMPORTANT SET-UP INSTRUCTIONS!

USING A COMBUSTION ANALYZER, THE FOLLOWING RATINGS

FOR NATURAL GAS - CO2 READING SHOULD BE BETWEEN 9 1/2% & 10 1/2%

12" MIN.

10' - 0" MIN.

FOR PROPANE GAS - CO2 READING SHOULD BE BETWEEN 10 1/2% & 11 1/2%

MAINTAIN 12" MIN.

(18" MIN. FOR CANADA)

CLEARANCE ABOVE HIGHEST

ANTICIPATED SNOW LEVEL.

MAXIMUM OF 24" ABOVE ROOF

8" MIN.

SIDE VIEW

INTAKE

EXHAUST

FLOOR MOUNTED

PIPE SUPPORT

HOT

3" CONCENTRIC

VENT KIT

1" MIN.

FIGURE 1 - SIDE VENTING

FLOOR MOUNTED

COLD

3" ABS

MIN. 84"

PIPE SUPPORT

REQ'D

FRONT VIEW

FIGURE 3 - VERTICAL ROOF VENTING

SIDE VIEW

FIGURE 2 - SIDE VENTING

3" ABS

MIN. 84"

REQ'D

INTAKE

EXHAUST

HOT

COLD

INTAKE

EXHAUST

3" PVC

MIN. 10'

REQ'D

3" ABS MIN. 84" REQ'D

3' TO 4" PVC REDUCING COUPLING

Venting Samples

4" PVC

12"

8" MIN.

FLOOR MOUNTED PIPE SUPPORT

MAINTAIN 12" MIN. (18" MIN. FOR CANADA) CLEARANCE ABOVE HIGHEST ANTICIPATED SNOW LEVEL. MAXIMUM OF 24" ABOVE ROOF

HOT

COLD

10' - 0" MIN.

3" PVC

MIN. 10'

REQ'D

INTAKE

MIN.

24"

EXHAUST

4" PVC

3' TO 4" PVC REDUCING COUPLING

3" ABS MIN. 84" REQ'D

HOT

COLD

FIGURE 5 - SIDE WALL VENTING

3" 4" (SIDE VIEW)

3' TO 4" PVC

INTAKE

EXHAUST

FLOOR MOUNTED PIPE SUPPORT

3" PVC

MIN. 10'

REQ'D

REDUCING COUPLING

3" ABS MIN. 84" REQ'D

FLOOR MOUNTED PIPE SUPPORT

FIGURE 6 - VERTICAL ROOF VENTING

3" 4" (FRONT VIEW)

4" PVC

MAX. 125'

EQUIVALENT

FEET OF 4"

3' TO 4" PVC REDUCING COUPLING TO UTILIZE V1000 SIDE WALL VENT TERMINAL

FRESH AIR

FOR

COMBUSTION

OPTIONAL V1000

VENT KIT

(SIDE VIEW)

EXHAUST

V1000 SIDE WALL

VENT KIT

(FRONT VIEW)

FIGURE 7 - SIDE WALL VENTING USING THE V1000 VENT KIT

3" 4" 3" (SIDE VIEW)*

*NOTE: THE ONLY TIME 4" CAN BE REDUCED BACK TO 3" IS WHEN THE V1000 VENT KIT IS UTILIZED.

AdvantagePlus with Storage Tank

HOT

OUT

PUMP

COLD

PUMP

CHECK VALVE

Sample Reverse Manifold and Piping Diagram for the AdvantagePlus.

Check Local Codes for specific piping requirements.

3" PVC

GAS

COLD WATER

HOT WATER

CONDENSATE DRAIN

GAS

COLD WATER

HOT WATER HOT WATER

3" ABS MIN 84" REQ'D

CONDENSATE DRAIN CONDENSATE DRAIN

THE INFORMATION CONTAINED IN THIS MANUAL IS FOR GUIDANCE ONLY. THE FACTORY CANNOT BE HELD

RESPONSIBLE FOR ANY PROBLEMS ENCOUNTERED WITH INSTALLATION METHODS SHOWN.

3" PVC

3" ABS MIN 84" REQ'D

GAS

3" PVC

3" ABS MIN 84" REQ'D

If there is a back flow preventer, or any type of a no return valve in the system, then you must install

an additional tee for a suitable potable thermal expansion tank.

Action

Tank is cold, full of water, gas supply is connected to

gas control valve and heater is connected to a

120 VAC circuit. Gas valve is set to the ON position.

YES

Turn electric to main power to ON. The control will

display "00" which is a diagnostic check; then "120"

which is the control voltage; then "08" which means

plus or minus setting is 8˚ (4˚ above and 4˚ below)

from thermostat setting; then "??" where ?? is the

temperature of the water in the tank.

YES

Thermostat calls for heat. Water temperature inside

the tank has dropped more than 4˚ below the

thermostat setting.

YES

Combustion blower is powered for a 40 second pre-

purge cycle.

YES

Once there is sufficient combustion airflow, the

pressure switch activates.

YES

Igniter begins 30 second warm up period.

YES

Sequence of Operations

System Lights (LEDs)

Flashing LED indicates a

problem

None. No power has been

applied.

LINE See Flashing LED table

24 VAC

ECO/VENT SWITCH

CONTROL HEALTH

LINE See Flashing LED table

24 VAC

ECO/VENT SWITCH

CONTROL HEALTH

WATER TEMPERATURE

LINE See Flashing LED table

24 VAC ECO/VENT SWITCH

CONTROL HEALTH

WATER TEMPERATURE

COMB BLOWER

LINE See Flashing LED table

24 VAC ECO/VENT SWITCH

CONTROL HEALTH

WATER TEMPERATURE

COMB BLOWER

PRESSURE SWITCH

LINE See Flashing LED table

24 VAC ECO/VENT SWITCH

CONTROL HEALTH

WATER TEMPERATURE

COMB BLOWER

PRESSURE SWITCH

IGNITER ELEMEN

Fill tank

Ensure gas connections are present and no leaks

Ensure water heater is properly vented

Unit is polarity sensitive. Ensure GREEN polarity LED on

main control board is on.

TROUBLESHOOTING

Sequence of Operations

System Lights (LEDs)

Action

Power is applied to the gas valve. Gas flows into the

burner chamber.

Igniter remains on for an addition 4 seconds. ECO/VENT SWITCH

Burner lights. WATER TEMPERATURE

Presence of flame is rectified. PRESSURE SWITCH

YES

Water is heating. LINE See Flashing LED table

(Notice igniter element LED is OFF.) ECO/VENT SWITCH

Verify flame presence through sight window. WATER TEMPERATURE

YES

Water reaches thermostat setting - plus 4˚. LINE See Flashing LED table

Gas valve closes. Burner turns off. ECO/VENT SWITCH

Combustion blower runs for an additional 30

seconds to purge the burner chamber of combustion

gases.

YES

Water is heated to thermostat setting. LINE See Flashing LED table

Blower motor stops.

Heater returns to idle state. CONTROL HEALTH

Flashing LED indicates a

TROUBLESHOOTING

problem

LINE See Flashing LED table

24 VAC

CONTROL HEALTH

COMB BLOWER

IGNITER ELEMENT

GAS VALVE

If flame is not rectified, unit will make 2 more ignition

trials. If there is no flame rectification after the third

attempt, unit will go into LOCKOUT (flashing "LOC").

Press the red reset button to clear lockout condition.

Unit will wait approximately 60 minutes; then clear itself;

then make another three attempts for ignition.

24 VAC

CONTROL HEALTH

COMB BLOWER

PRESSURE SWITCH

GAS VALVE

24 VAC

CONTROL HEALTH

COMB BLOWER

PRESSURE SWITCH

24 VAC

ECO/VENT SWITCH

plugg

(

Display Board LEDs

What they mean, controller functions, possible causes and suggested service remedies.

LED Flashing Controlling Function Possible Cause Service Remedy

LINE

Does not have 120 VAC Reseat plugs on control

24 VAC Transformer wiring problem Repair wiring

Does not have 24 VAC Reseat plugs on control

ECO/VENT SWITCH Check connector. Repair wiring

Water in tank too hot

Venting has a problem

Water in tank too low

Monitors incoming AC line voltage.

ON when line volta

Monitors incoming voltage from the

transformer. ON when secondary 24

VAC is present.

Monitors the ECO switch. ON when

ECO switch is closed (normal

osition).

Monitors water temperature in the

tank and exhaust vent temperature.

To diagnose, must determine which

function is at fault.

e is present.

Check Breaker Turn breaker ON

Wiring disconnected Check wiring

Plugs on module disconnected or

loose

Transformer is defective Replace transformer

Water temp probe unplugged or

dama Vent temp probe unplugged or

dama

Water in tank is too hot (ECO is

activated). Check water temp in

tank on display board Vent switch overtemp switch is

open No or not enough water in tank.

module

Check connector. Repair wiring

Normal when water gets too hot. Cool tank. Determine cause for

over tem Check venting for obstructions Check orifices to insure they match

fuel type. Press reset button and recheck.

Make sure tank is full of water.

erature.

PRESSURE SWITCH Combustion air blockage

Combustion air blockage Blower not operating

WATER TEMPERATURE Temp probe wiring is unplugged Check connector or repair wiring

Something is wrong with the

tem

erature probe

or Probe shorted internally Replace probe

no or low water in tank

GAS VALVE Check wire and connection at

Ignition lock out Check and reseat connections

No flame rectification Gas valve shut OFF Turn gas valve ON

BLOWER No power to blower Check for power to blower

Power to blower Blower is bad Repair or replace wiring

IGNITOR No power to ignitor Check for power to ignitor

Power to ignitor Ignitor is bad Repair or replace wiring

CONTROL HEALTH System problem on circuit board

System board OK

GREEN LED ON MAIN CONTROL BOARD

Proper ground and polarity

Monitors the air pressure switch. ON

when the Means there is sufficient combustion

airflow.

Monitors water temperature inside

the tank (Thermostat). ON when the

water temp drops below set point

temperature setting).

Monitors the gas valve output. ON

when power is applied to the gas

valve

Unit will make three (3) successive

trials; then lock out.

Monitors the blower motor output.

ON when power is applied to the

blower. Monitors ignitor element output. ON

when

Monitors the controllers hardware

(circuit boards) and software. ON

when controller is functionin Monitors polarity and ground circuit.

ON when ground and polarity are

OK. Attempts to fire for 4-6 seconds; then

ressure switch is closed.

ower is applied to the ignitor

Air switch stuck open or closed Replace air switch

Probe open internally Replace probe

Probe wiring shorted Repair short

Broken or corroded burner ground

wire Connectors on controlled panel

Clogged gas valve Replace gas valve

Faulty gas valve Replace gas valve

Defective control Replace control

Gas valve improperly adjusted Adjust gas valve correctly

Polarity is reversed Correct polarity

Poor or incomplete ground

Check intake and exhaust piping

and flue for obstructions Check and repair blower wiring;

lace blower motor

burner

Replace blower

Ignitor current draw is too low.

nitor lockout on page17

See i Replace ignitor

Press red reset button. If error

occurs repeatedly, replace main

control board

Ensure adequate grounding to unit

and in electrical circuit

HOW TTO OOBTAIN SSERVICE AASSISTANCE

Trouble Shooting Guide

NATURE OF TROUBLE POSSIBLE CAUSES SERVICE

No Hot Water Manual switch turned off (if equipped) Turn to ON

Blown service panel fuse or breaker Replace or reset

See flashing LED light on display board

Improper or loose wiring to control board Check and tighten

Electrical polarity is reversed. Green LED on display

board is not on. Gas Valve turned "OFF" Turn gas valve "ON"

Low gas pressure causes lockout Check gas pressure when unit fires

Not enough gas pressure for demand of system Increase pressure to 7" - 14" w.c. on inlet side of gas valve

Bad gas regulator before heater or gas regulator is

too small for load Bad gas meter or meter too small for load Replace meter

Supply pipe is less that 3/4 inch diameter Replace with 3/4 inch pipe

Gas regulator too close to heater Must be at least 10 feet from heater

Venting restricted enough to cause lockout Check and clear venting pipes and vent termination

Not Enough Hot Water Thermostat set too low Increase thermostat setting

Heater is undersized Resize and compare

Water Too Hot Thermostat setting too high Lower thermostat setting

Slow Hot Water Recovery Improper gas supply Check gas pressure

Venting restricted - but not enough to cause lockout Check and clear venting pipes and vent termination

Noisy Water Heater Puffing on ignition Adjust gas valve

Loud pop on ignition Adjust gas valve

(Includes banging, huffing and

uffin

Excessive Relief Valve

eration

Rusty Water Excessive iron content Have water analyzed. Install filter (if necessary).

Water On Floor Around Unit Condensate removal system is not working Check condensate line for blockage

Water heater is leaking Cold in or hot out joints (connections) Check joints and repair

Huff and puff during operations Adjust gas valve

Intermittent huffing and puffing Check for re-circulation under venting

Excessive water pressure (just a little from the T&P)

Excessive water temperature (approx. 2/3 of tank

volume is on the floor)

Dielectric unions installed Install non-dielectric unions

T&P valve Check, tighten and/or replace

Temperature/ECO probe Check, tighten and/or replace

Inner tank has a pin hole Replace water heater

Rectify problem by diagnosing using the Display Board LED

chart

Reconnect electrical supply in proper polarity

Replace regulator

Check for open or closed system. Install thermal expansion

tank. Install proper expansion tank on cold side. Check ECO/vent switch LED flashing; lower setting or replace

thermostat/ECO

Check condensate line is directed to floor drain

Condensate pump not working (if equipped)

Drain line is "vapor locked". Install a vent in the condensate

drain line

robe.

ou may also obain technical assistance by calling

Should y requires adjustment, or routine maintenance, it is suggested that you first contact your installer, plumbing contractor or previously agreed upon service agency. In the event that the firm has moved, or is unavailable, refer to the telephone directory commercial listings or local utility f

Should your problem not be resolved to your complete satisfaction, you should then contact the Manufacturer’s National Service Department at the following address:

ou have any questions about your new water heater, or if it

or qualified service assistance.

RHEEM MANUFACTURING COMPANY 2600 Gunter Park Drive East Montgomery, Alabama 36109-1413

Y 1-800-432-8373.

When contacting the manufacturer, the following information should be made available:

1. Model and serial number of the water heater as shown on the rating plate attached to the jacket of the water heater.

2. Address where the water heater is located and can be seen.

3. Name and address of installer and any service agency who performed service on the water heater.

4. Date of original installation and dates any service work was performed.

5. Details of the problems as you can best describe them.

6. List of people, with dates, who have been contacted regarding your problem.

AP12158 Rev 1 (05/00)

MOST COMMON ADVANTAGEPLUS INSTALLATION CONCERNS

VENTING:

GAS SUPPL

ELECTRICAL

PLUMBING

CONDENSA

BURNER

GAS V

VENT LENGTH TOO LONG - OVER 85’ VENTING NOT PITCHED PROPERLY - CONDENSATE BUILD UP IN VENT EXHAUST GAS RE-CIRCULATION - VENT TERMINALS NOT USED, WRONG FITTINGS USED, SIGHT PROBLEMS BUSH IN FRONT OF VENT TERMINAL INSIDE CORNER OF BUILDING FOR VENT LOCATION OVERHANG WITH VENT UNDERNEATH COMPOUND ROOF PITCH, OR ABOVE ROOF FIRE WALL ADDITIONAL FITTINGS INSTALLED INTO TERMINALS VENT SIZED FROM 3" TO 4" BY USING BUSHINGS - INSTEAD OF REDUCING COUPLING OR REDUCING ELBOW VENT CHANGED FROM 3" TO 4" - WITHOUT GOING REQUIRED 10’ ON BOTH INTAKE AND EXHAUST VENTING NOT CLEANED AND GLUED TOGETHER FOR PRESSURE TIGHT JOINTS INTAKE AIR CONTAINING EXHAUST FROM ANOTHER VENT OR APPLIANCE

Y: GAS PRESSURE TOO LOW - NEED 7" GAS PRESSURE UP TO 14" GAS PRESSURE GAS METER TOO LOW IN CAPACITY GAS REGULATOR NOT SIZED PROPERLY - TOO LOW IN CAPACITY GAS PIPE TOO SMALL - 3/4" MINIMUM GAS SUPPLY SIZE GAS REGULATOR TOO CLOSE TO APPLIANCE - NEED 10’ OF PIPE FOR EVERY 200,000 BTU’S PER HOUR GAS REGULATOR WITH LONG VENT OR BLEED VENT ORIFICE - REGULATOR SLOW TO RESPOND GAS METER RESTRICTION, OR IN NEED OF REPAIR/REPLACEMENT GAS SUPPLY PRESSURE DROPS BELOW 3-1/2" WHEN APPLIANCE FIRES

: APPLIANCE NOT GROUNDED ELECTRICAL POLARITY REVERSED - FLAME WILL LIGHT BUT GO BACK OUT IN 4-6 SECONDS VOLTAGE TOO LOW OR TOO HIGH APPLIANCE CYCLES, BUT NO IGNITION - LOOK FOR GLOW FROM IGNITOR, IF NOT, REPLACE IGNITOR

DIELECTRIC UNIONS INSTALLED - RUSTY WATER

TE: CONDENSATE LINE NOT PITCHED TO DRAIN CONDENSATE LINE NOT DRAINING DUE TO LONG RUN WITHOUT VENT CONDENSATE PUMP NOT WORKING CONDENSATE TRAP PLUGGED WITH PVC SHAVINGS

EXTREMELY LOUD BANG ON IGNITION - BURNER FAILED OR END CAP OFF RED BURNER DECK AS SEEN THROUGH VIEW PORT - GAS VALVE NEEDS ADJUSTMENT

ALVE:

PUFFING ON IGNITION - ADJUST GAS VALVE LOUD POP ON IGNITION, THEN RUNNING SMOOTH - ADJUST GAS VALVE HUFF AND PUFF DURING OPERATION - ADJUST GAS VALVE RUNNING GREAT BUT INTERMITTENTLY HUFFING OR POPPING - CHECK FOR RE-CIRCULATION UNDER VENTING IT IS IMPORTANT TO NOTE FOR MAINTENANCE PURPOSES: THE THREAD ON THE END OF THIS GAS VALVE AND NIPPLE IS A

LEFT HAND THREAD.

SEALING ADVANTAGEPLUS AS PER N.S.F. STANDARD NUMBER 5

TO SEAL THE BASE OF BOOSTER TO THE FLOOR TO PREVENT SEEPAGE UNDERNEATH, PER N.S.F. STANDARD #5 - APPLY A 3/8” BEAD OF RTV SILICONE (AS SHOWN HERE), COMPLETELY

AROUND TANK.

Rheem HE45-199LP, HE80-199LP, HE80-160N, HE80-160LP, HE80-130N User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual