
TABLE OF CONTENTS
1.0 SAFETY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.0 GENERAL INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.1 Checking Product Received . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.2 Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.3 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2
.4 Electrical and Physical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.5 Proper Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.0 LOCATING UNIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.1 Corrosive Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.2 Condenser Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.3 Operational Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.4 For Condensers With Space Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.5 Customer Satisfaction Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.6 Unit Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3
.7 Factory-Preferred Tie-Down Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
4.0 REFRIGERANT CONNECTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
4.1 Tools Required for Installing & Servicing R-410A Models . . . . . . . . . . . . . . 9
4.2 Specifications of R-410A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4.3 Quick Reference Guide for R-410-A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
5.0 REPLACEMENT UNITS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
6.0 INDOOR COIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
6.1 Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
7.0 INTERCONNECTING TUBING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
7.1 Vapor and Liquid Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
7.2 Maximum Length of Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
7.3 Outdoor Unit Installed Above or Below Indoor Coil . . . . . . . . . . . . . . . . . . 12
7.4 Tubing Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
7.5 Tubing Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
7.6 Leak Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
8.0 DUAL DRIVE COMPRESSORS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
8.1 Compressor Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
8.2 Comfort Control
2
System™ Control Identification . . . . . . . . . . . . . . . . . . . 16
8.3 Comfort Control
2
System™ Control Operation . . . . . . . . . . . . . . . . . . . . . 17
9.0 COMPRESSOR CRANKCASE HEAT (CCH) . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
10.0 HARD START COMPONENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
11.0 HIGH AND LOW PRESSURE CONTROLS (HPC AND LPC). . . . . . . . . . . . . . . 17
11.1 Evacuation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
12.0 CONDENSING UNITS EQUIPPED WITH THE COMFORT CONTROL
2
SYSTEM™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
12.1 Control Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
12.2 Comfort Control
2
Control Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
12.3 Comfort Control
2
Diagnostic Codes in Dual Drive . . . . . . . . . . . . . . . . . . . 20
12.4 Comfort Control
2
ICC Control Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 21
12.5 Active Compressor Protection Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
12.6 Test and Fault Recall Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
12.7 ICC Diagnostic Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
12.8 Conventional 24VAC Thermostat Control Wiring . . . . . . . . . . . . . . . . . . . 28
12.9 Typical Non-Communicating Thermostat Wiring Diagrams. . . . . . . . . . . . 29
12.10 Diagnostic Codes in Dual Drive Condensing Units With Conventional
Thermostat Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
12.11 ICC Control Operation with Conventional Thermostat Wiring . . . . . . . . . . 30
12.12 Active Compressor Protection Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
12.13 Test and Fault Recall Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
13.0 ELECTRICAL WIRING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
13.1 Power Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
13.2 Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
13.3 Control Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
14.0 START-UP AND PERFORMANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
15.0 CHECKING AIRFLOW. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
16.0 CHECKING REFRIGERANT CHARGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
16.1 Charging Units With R-410A Refrigerant. . . . . . . . . . . . . . . . . . . . . . . . . . 36
16.2 Charging By Liquid Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
16.3 Charging By Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
16.4 Final Leak Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
17.0 ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
17.1 Remote Outdoor Temperature Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
18.0 TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
18.1 Comfort Control
2
System™ System Initial Startup . . . . . . . . . . . . . . . . . . 37
18.2 Replacement of Comfort Control
2
System™ Control Board . . . . . . . . . . . 38
18.3 Electrical Checks Flow Chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
18.4 Cooling Mechanical Checks Flow Chart . . . . . . . . . . . . . . . . . . . . . . . . . . 40
18.5 General Trouble Shooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
18.6 Service Analyzer Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42-46
18.7 Subcooling Calculation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
19.0 WIRING DIAGRAMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48-49
2

2.0 GENERAL INFORMATION
The (-)ASL-series of condensing units are designed to operate using the Comfort
Control
2
System™ or traditional 24VAC controls. These units are equipped with the
Comfort Control
2
. Your installation must have these components to use Comfort
Control
2
System™ :
• (-)ASL condensing unit equipped with the Comfort Control
2
System™
•
An air handler or furnace equipped with the Comfort Control
2
S
ystem™
• A Comfort Control
2
thermostat
If your installation does not meet the above requirements, you must use traditional
24VAC controls.
This installation instruction manual contains complete instructions for installation
and setup using Comfort Control
2
or conventional 24VAC controls. Please refer to
the Engineering Specification Sheets for complete performance data, thermostat,
and accessory listings.
The information contained in this manual has been prepared to assist in the proper
installation, operation and maintenance of the air conditioning system. Improper
installation, or installation not made in accordance with these instructions, can
result in unsatisfactory operation and/or dangerous conditions (noise and component failure), and can cause the related warranty not to apply.
Read this manual and any instructions packaged with separate equipment required
to make up the system prior to installation. Retain this manual for future reference.
To achieve optimum efficiency and capacity, the indoor cooling coils listed in the
condensing unit specification sheet should be used.
2.1 CHECKING PRODUCT RECEIVED
Upon receiving unit, inspect it for any shipping damage. Claims for damage, either
apparent or concealed, should be filed immediately with the shipping company.
Check condensing unit model number, electrical characteristics and accessories to
determine if they are correct. Check system components (evaporator coil, condensing unit, evaporator blower, etc.) to make sure they are properly matched.
2.2 APPLICATION
Before specifying any air conditioning equipment, a survey of the structure and a
heat gain calculation must be made. A heat gain calculation begins by measuring
all external surfaces and openings that gain heat from the surrounding air and
quantifying that heat gain. A heat gain calculation also calculates the extra heat
load caused by sunlight and by humidity removal.
Air conditioning systems are sized on the cooling load calculation. There are two
capacities that enable the equipment to provide comfort. The first is sensible capacity.
Sensible heat is the heat energy measured on the dry bulb thermometer as it is
added or removed.
The second form of heat is called latent or hidden heat. This is heat held in the
humidity in the air.
A properly-sized unit removes both forms of heat, producing a comfortable living
space. An oversized system cycles on and off too quickly and does not properly
remove humidity, producing an uncomfortable living space. Select the indoor and
outdoor equipment combination based on the manufacturer’s engineering data.
After the equipment combination has been selected, satisfying both sensible and
latent conditioning requirements, the system must be properly installed. Only then
can the unit provide the comfort the manufacturer intends.
There are several factors that the installers must consider:
• Outdoor unit location • Proper equipment evacuation
• System refrigerant charge • Indoor unit airflow
• Indoor unit blower speed • Supply and return air duct design and sizing
• System air balancing • Diffuser and return air grille location and sizing
!
WARNING
TH E MANUFACTU RE R’ S W AR RANTY DOES NOT COVER ANY
DA MAGE OR D EFECT TO THE
AIR CONDITIONER CAUSED BY
THE ATTACHMENT OR USE OF
ANY CO MPO NEN TS. ACC ESS
ORIES OR DEVICE S (OTHER
THAN THOSE AUTHORIZED BY
THE MANUF ACTUR ER ) IN TO,
ONT O OR I N CON JUNCT ION
WI TH THE AIR COND IT IONER.
YOU SHOULD BE AWARE THAT
THE USE OF UN AUTHO RIZ ED
COMPONENTS, ACCESSORIES
OR DEVICES MAY ADVERSELY
AFF ECT TH E OP ERA TIO N
OF THE AIR CONDITIONER AND
MAY AL SO E NDA NGER L IFE
AND PROPERTY. THE MANUFACTUR ER DIS CLAIM S ANY
RES PONSI BIL ITY FOR SUC H
LO SS OR I NJ UR Y RESULTING
FRO M THE USE OF SU CH
UNAUTHORIZED COMPONENTS,
ACCESSORIES OR DEVICES.
MATCH ALL COMPONENTS:
• OUTDOOR UNIT
• INDOOR COIL/METERING DEVICE
• INDOOR AIR HANDLER/FURNACE
• REFRIGERANT LINES
5

3.3 Operational Issues
• IMPORTANT: Locate the unit in a manner that will not prevent, impair or compromise the performance of other equipment horizontally installed in proximity
to the unit. Maintain all required minimum distances to gas and electric meters,
d
ryer vents, exhaust and inlet openings. In the absence of National Codes, or
manufacturers’ recommendations, local code recommendations and requirements will take precedence.
• Refrigerant piping and wiring should be properly sized and kept as short as
possible to avoid capacity losses and increased operating costs.
• Locate the unit where water run off will not create a problem with the equipment. Position the unit away from the drip edge of the roof whenever possible.
Units are weatherized, but can be affected by the following:
o Water pouring into the unit from the junction of rooflines, without protective
guttering. Large volumes of water entering the heat pump while in operation
can impact fan blade or motor life, and coil damage may occur to a heat
pump if moisture cannot drain from the unit under freezing conditions.
o Freezing moisture, or sleeting conditions, can cause the cabinet to ice-over
prematurely and prevent heat pump operation, requiring backup heat, which
generally results in less economical operation.
• Closely follow clearance recommendations on Page 6.
o 24” to the service panel access
o 60” above heat pump fan discharge (unit top) to prevent recirculation
o 6” to heat pump coil grille air inlets
3.4 For Units With Space Limitations
FOR CONDENSERS WITH SPACE LIMITATIONS
In the event that a space limitation exists, we will permit the following clearances:
Single Unit Applications: Clearances below 6 inches will reduce unit capacity and
efficiency. Do not reduce the 60-inch discharge, or the 24-inch service clearances.
Multiple Unit Applications: When multiple condenser grille sides are aligned, a 6inch per unit clearance is recommended, for a total of 12” between two units. Two
combined clearances below 12 inches will reduce capacity and efficiency. Do not
reduce the 60-inch discharge, or 24-inch service, clearances.
3.5 Customer Satisfaction Issues
• The condensing unit should be located away from the living, sleeping and
recreational spaces of the owner and those spaces on adjoining property.
• To prevent noise transmission, the mounting pad for the outdoor unit should not
be connected to the structure, and should be located sufficient distance above
grade to prevent ground water from entering the unit.
3.6 Unit Mounting
If elevating the condensing unit, either on a flat roof or on a slab, observe the
following guidelines.
• The base pan provided elevates the heat pump 3/4” above the base pad.
• If elevating a unit on a flat roof, use 4” x 4” (or equivalent) stringers positioned
to distribute unit weight evenly and prevent noise and vibration (see Figure 2).
NOTE: Do not block drain openings shown in Figure 1.
3.7 Factory-Preferred Tie-Down Method
INSTRUCTIONS
IMPORTANT: These instructions are intended as a guide to securing equipment for
wind-load ratings of “120 MPH sustained wind load” and “3-second, 150 MPH gust.”
While this procedure is not mandatory, the Manufacturer does recommend that
equipment be properly secured in areas where high wind damage may occur.
STEP 1: Before installing, clear pad of any dirt or debris.
IMPORTANT: The pad must be constructed of industry-approved materials,
and must be thick enough to accommodate the concrete fastener.
STEP 2: Center base pan on pad, ensuring it is level.
8

25
ICC Diagnostic Codes
Descriptions of the ICC diagnostic codes are provided below:
12.7
COMFORT CONTROL2SYSTEM™ CONTROL WIRING
AND
CONVENTIONAL THERMOSTAT WIRING
ICC DIAGNOSTIC CODES
Dual 7-Segment
LEDs Display
Code
Diagnostic Description
0 – Standby
No command for unit operation
Normal operation
c - First Stage Cooling
Unit has received a command for first stage
cooling
Normal operation
c - Anti-short cycle timer (3 minutes) or
Minimum run timer (30 seconds) active
• The unit has received a command for first stage
cooling during an active anti-short cycle timer
or minimum run timer.
• Wait until unit timer has expired or press the
TEST button to defeat short cycle delay.
C - Second Stage Cooling
Unit has received a command for second
stage cooling
Normal operation
C - Anti-short cycle timer (3 minutes) or
Minimum run timer (30 seconds) active
• The unit has received a command for second
stage cooling during an active anti-short cycle
timer or minimum run timer.
• Wait unit timer has expired or press the TEST
button to defeat short cycle delay.
Status/Possible Cause – Troubleshooting
Information
7-Segment
LEDs Display
Code Diagnostic Description
Status/Possible Cause – Troubleshooting
Information
0 – Standby
No command for unit operation
Normal operation
c - First Stage Cooling
Unit has received a command for first stage
cooling
Normal operation
7-Segment
LEDs Display
Code Diagnostic Description
Status/Possible Cause – Troubleshooting
Information
0 – Standby
No command for unit operation
Normal operation
c - First Stage Cooling
Unit has received a command for first stage
cooling
Normal operation
FLASHING
c - Anti-short cycle timer (3 minutes) or
Minimum run timer (30 seconds) active
• The unit has received a command for first stage
cooling during an active anti-short cycle timer
or minimum run timer.
• Wait until unit timer has expired or press the
TEST button to reset timer.
7-Segment
Code Diagnostic Description
Status/Possible Cause – Troubleshooting
Information
0 – Standby
No command for unit operation
Normal operation
c - First Stage Cooling
Unit has received a command for first stage
cooling
Normal operation
FLASHING
c - Anti-short cycle timer (3 minutes) or
Minimum run timer (30 seconds) active
• The unit has received a command for first stage
cooling during an active anti-short cycle timer
or minimum run timer.
• Wait until unit timer has expired or press the
TEST button to reset timer.
C - Second Stage Cooling
Unit has received a command for second
stage cooling
Normal operation
FLASHING
C - Anti-short cycle timer (3 minutes) or
Minimum run timer (30 seconds) active
• The unit has received a command for second
stage cooling during an active anti-short cycle
timer or minimum run timer.
• Wait unit timer has expired or press the TEST
button to reset timer.
t - Test Mode The ICC is in TEST mode
7-Segment
EDs Display
Code Diagnostic Description
S
tatus/Possible Cause – Troubleshooting
Information
0 – Standby
No command for unit operation
Normal operation
c
- First Stage Cooling
Unit has received a command for first stage
cooling
Normal operation
c - Anti-short cycle timer (3 minutes) or
M
inimum run timer (30 seconds) active
• The unit has received a command for first stage
cooling during an active anti-short cycle timer
or minimum run timer.
• Wait until unit timer has expired or press the
TEST button to reset timer.
C - Second Stage Cooling
Unit has received a command for second
stage cooling
N
ormal operation
C - Anti-short cycle timer (3 minutes) or
M
inimum run timer (30 seconds) active
•
The unit has received a command for second
stage cooling during an active anti-short cycle
timer or minimum run timer.
• Wait unit timer has expired or press the TEST
button to reset timer.
h1 - First Stage Heat Pump
Unit has received a command for first stage
heat pump
Normal operation
h1 - Anti-short cycle timer (3 minutes) or
Minimum run timer (30 seconds) active
• The unit has received a command for first stage
heat pump during an active anti-short cycle
timer or minimum run timer.
• Wait unit timer has expired or press the TEST
button to reset timer.
h2 - Second Stage Heat Pump
Unit has received a command for second
stage heat pump
Normal operation
h2 - Anti-short cycle timer (3 minutes) or
Minimum run timer (30 seconds) active
• The unit has received a command for second
stage heat pump during an active anti-short
cycle timer or minimum run timer.
• Wait unit timer has expired or press the TEST
button to reset timer.
d - Defrost Active
The unit is undergoing a defrost cycle
Normal operation
t - Test Mode The ICC is in TEST mode
7-Segment
Code Diagnostic Description
Status/Possible Cause – Troubleshooting
Information
0 – Standby
No command for unit operation
Normal operation
c - First Stage Cooling
Unit has received a command for first stage
cooling
Normal operation
FLASHING
c - Anti-short cycle timer (3 minutes) or
Minimum run timer (30 seconds) active
• The unit has received a command for first stage
cooling during an active anti-short cycle timer
or minimum run timer.
• Wait until unit timer has expired or press the
TEST button to reset timer.
C - Second Stage Cooling
Unit has received a command for second
stage cooling
Normal operation
7-Segment
LEDs Display
Code Diagnostic Description
Status/Possible Cause – Troubleshooting
Information
0 – Standby
No command for unit operation
Normal operation
P – Protector Trip
A command for compressor operation is
present but no current is measured to the
compressor
• Motor protector open
• Line voltage disconnected
d1 – No Shared Data
ELECTRONICS GROUP TO
DESCRIBE
d3 – Airflow CFM Mismatch
The indoor air mover (air handler/furnace)
cannot supply the required airflow for
proper system operation
• Misapplied/wrong indoor air mover – replace
with properly sized air handler/furnace.
P – Protector Trip
A command for compressor operation is
present but no current is measured to the
• Motor protector open
• Line voltage disconnected
01 – Long Run Time (Compressor)
The compressor has continuously run for
more than 18 hours in the cooling mode.
• Low refrigerant charge
• Air ducts have substantial leakage
• Dirty indoor air filter
• Dirty outdoor coil
d1 – No Shared Data
ELECTRONICS GROUP TO
DESCRIBE
d3 – Airflow CFM Mismatch
The indoor air mover (air handler/furnace)
cannot supply the required airflow for
proper system operation
• Misapplied/wrong indoor air mover – replace
with properly sized air handler/furnace.
P – Protector Trip
A command for compressor operation is
present but no current is measured to the
compressor
• Motor protector open
• Line voltage disconnected
01 – Long Run Time (Compressor)
The compressor has continuously run for
more than 18 hours in the cooling mode.
• Low refrigerant charge
• Air ducts have substantial leakage
• Dirty indoor air filter
02 – High Side Fault
Compressor limit has opened four (4) times
within a call for operation
• Outdoor coil is dirty (cooling mode)
• Outdoor fan is not running (cooling mode)
• Dirty indoor coil or filter (heating mode)
• Indoor blower is not running (heating mode)
• Liquid line restriction
• Excessive refrigerant charge
d1 – No Shared Data
ELECTRONICS GROUP TO
DESCRIBE
d3 – Airflow CFM Mismatch
The indoor air mover (air handler/furnace)
cannot supply the required airflow for
proper system operation
• Misapplied/wrong indoor air mover – replace
with properly sized air handler/furnace.
P – Protector Trip
A command for compressor operation is
present but no current is measured to the
compressor
• Motor protector open
• Line voltage disconnected
01 – Long Run Time (Compressor)
The compressor has continuously run for
more than 18 hours in the cooling mode.
• Low refrigerant charge
• Air ducts have substantial leakage
• Dirty indoor air filter
• Dirty outdoor coil
02 – High Pressure Control Open
The ICC detects the HPC is open.
Reference ICC codes:
• 21
• L21
• 29
03 – Short Cycling
The ICC detects the run time for the past
four (4) compressor cycles is less than three
(3) minutes each.
• Check thermostat wire connections (R, C, 1, &
2)
• Check thermostat location in zone (too close to
discharge grill)
d1 – No Shared Data
ELECTRONICS GROUP TO
DESCRIBE
d3 – Airflow CFM Mismatch
The indoor air mover (air handler/furnace)
cannot supply the required airflow for
proper system operation
• Misapplied/wrong indoor air mover – replace
with properly sized air handler/furnace.
P – Protector Trip
A command for compressor operation is
present but no current is measured to the
compressor
• Motor protector open
• Line voltage disconnected
01 – Long Run Time (Compressor)
The compressor has continuously run for
more than 18 hours in the cooling mode.
• Low refrigerant charge
• Air ducts have substantial leakage
• Dirty indoor air filter
• Dirty outdoor coil
02 – High Pressure Control Open
The ICC detects the HPC is open.
Reference ICC codes:
• 21
• L21
• 29
• L29
03 – Short Cycling
The ICC detects the run time for the past
four (4) compressor cycles is less than three
(3) minutes each.
• Check thermostat wire connections (R, C, 1, &
2)
• Check thermostat location in zone (too close to
L4 – Locked Rotor
The ICC detects four (4) consecutive
protector trips have occurred and the
average run time for each trip is less than 15
seconds
• Bad run capacitor
• Low line voltage
• Excessive refrigerant in compressor
• Seized bearings in compressor

26
Dual 7-Segment
LEDs Display
Code
Diagnostic Description
Status/Possible Cause – Troubleshooting
Information
06 – Compressor Open Start Circuit
The ICC detects current in the Run
circuit but not in the Start circuit of the
compressor four (4) times in one
compressor call
• Check for damaged, miswired, or wrong
run capacitor
• Check for broken wires, loose connectors,
or miswired compressor
• Check compressor windings for continuity
05 – Open circuit (Compressor will not
Run)
• The ICC has received a command for
unit operation but no current is present in
the start and run circuits
• The ICC will attempt to restart the unit
every five (5) minutes for four (4)
attempts. After that, the ICC will attempt
a restart every twenty (20) minutes for up
to four (4) hours.
• The ICC has had a protector trip for longer
than 4 hours.
• Check for damaged, miswired, or wrong run
c
apacitor
• Check for broken wires, loose connectors, or
miswired compressor
• Check compressor windings for continuity
• Check for open compressor internal protector
d1 – No Shared Data
ELECTRONICS GROUP TO
DESCRIBE
d3 – Airflow CFM Mismatch
T
he indoor air mover (air handler/furnace)
cannot supply the required airflow for
proper system operation
•
Misapplied/wrong indoor air mover – replace
w
ith properly sized air handler/furnace.
P – Protector Trip
A command for compressor operation is
present but no current is measured to the
compressor
•
Motor protector open
•
Line voltage disconnected
0
1 – Long Run Time (Compressor)
The compressor has continuously run for
m
ore than 18 hours in the cooling mode.
• Low refrigerant charge
•
Air ducts have substantial leakage
• Dirty indoor air filter
• Dirty outdoor coil
02 – High Pressure Control Open
The ICC detects the HPC is open.
Reference ICC codes:
• 21
• L21
• 29
• L29
03 – Short Cycling
The ICC detects the run time for the past
four (4) compressor cycles is less than three
(3) minutes each.
•
Check thermostat wire connections (R, C, 1, &
2
)
•
Check thermostat location in zone (too close to
d
ischarge grill)
L4 – Locked Rotor
The ICC detects four (4) consecutive
p
rotector trips have occurred and the
average run time for each trip is less than 15
seconds
• Bad run capacitor
• Low line voltage
• Excessive refrigerant in compressor
• Seized bearings in compressor
05 – Open Circuit (Compressor will not
Run)
• The ICC has received a command for
unit operation but no current is present in
t
he start and run circuits.
• The ICC will attempt to restart the unit
every five (5) minutes for four (4)
attempts. After that, the ICC will attempt
a restart every twenty (20) minutes for up
•
Check for damaged, miswired, or wrong run
capacitor
•
Check for broken wires, loose connectors, or
miswired compressor
•
Check compressor windings for continuity
• Check for open compressor internal protector
06 – Compressor Open Start Circuit
The ICC detects current in the Run circuit
but not in the Start circuit of the compressor
• Check for damaged, miswired, or wrong run
capacitor
• Check for broken wires, loose connectors, or
miswired compressor
• Check compressor windings for continuity
d
1 – No Shared Data
ELECTRONICS GROUP TO
DESCRIBE
d
3 – Airflow CFM Mismatch
The indoor air mover (air handler/furnace)
cannot supply the required airflow for
proper system operation
• Misapplied/wrong indoor air mover – replace
with properly sized air handler/furnace.
P
– Protector Trip
A command for compressor operation is
p
resent but no current is measured to the
compressor
•
Motor protector open
•
Line voltage disconnected
01 – Long Run Time (Compressor)
The compressor has continuously run for
more than 18 hours in the cooling mode.
• Low refrigerant charge
• Air ducts have substantial leakage
• Dirty indoor air filter
•
Dirty outdoor coil
02 – High Pressure Control Open
T
he ICC detects the HPC is open.
Reference ICC codes:
• 21
• L21
• 29
•
L29
03 – Short Cycling
T
he ICC detects the run time for the past
f
our (4) compressor cycles is less than three
(3) minutes each.
• Check thermostat wire connections (R, C, 1, &
2
)
• Check thermostat location in zone (too close to
d
ischarge grill)
L4 – Locked Rotor
T
he ICC detects four (4) consecutive
protector trips have occurred and the
average run time for each trip is less than 15
seconds
• Bad run capacitor
• Low line voltage
• Excessive refrigerant in compressor
•
Seized bearings in compressor
05 – Open Circuit (Compressor will not
Run)
• The ICC has received a command for
u
nit operation but no current is present in
the start and run circuits.
• The ICC will attempt to restart the unit
every five (5) minutes for four (4)
attempts. After that, the ICC will attempt
a restart every twenty (20) minutes for up
to four (4) hours.
• Check for damaged, miswired, or wrong run
capacitor
• Check for broken wires, loose connectors, or
miswired compressor
• Check compressor windings for continuity
• Check for open compressor internal protector
06 – Compressor Open Start Circuit
The ICC detects current in the Run circuit
but not in the Start circuit of the compressor
• Check for damaged, miswired, or wrong run
capacitor
• Check for broken wires, loose connectors, or
miswired compressor
d1 – No Shared Data
E
LECTRONICS GROUP TO
D
ESCRIBE
d3 – Airflow CFM Mismatch
The indoor air mover (air handler/furnace)
cannot supply the required airflow for
p
roper system operation
• Misapplied/wrong indoor air mover – replace
with properly sized air handler/furnace.
P
– Protector Trip
A
command for compressor operation is
present but no current is measured to the
c
ompressor
• Motor protector open
• Line voltage disconnected
01 – Long Run Time (Compressor)
T
he compressor has continuously run for
m
ore than 18 hours in the cooling mode.
•
Low refrigerant charge
•
Air ducts have substantial leakage
• Dirty indoor air filter
•
Dirty outdoor coil
02 – High Pressure Control Open
The ICC detects the HPC is open.
Reference ICC codes:
•
21
•
L21
•
29
• L29
0
3 – Short Cycling
The ICC detects the run time for the past
f
our (4) compressor cycles is less than three
(3) minutes each.
• Check thermostat wire connections (R, C, 1, &
2)
• Check thermostat location in zone (too close to
discharge grill)
L4 – Locked Rotor
The ICC detects four (4) consecutive
protector trips have occurred and the
a
verage run time for each trip is less than 15
seconds
•
Bad run capacitor
• Low line voltage
•
Excessive refrigerant in compressor
• Seized bearings in compressor
05 – Open Circuit (Compressor will not
Run)
• The ICC has received a command for
unit operation but no current is present in
the start and run circuits.
• The ICC will attempt to restart the unit
every five (5) minutes for four (4)
attempts. After that, the ICC will attempt
a restart every twenty (20) minutes for up
to four (4) hours.
• Check for damaged, miswired, or wrong run
capacitor
• Check for broken wires, loose connectors, or
miswired compressor
• Check compressor windings for continuity
• Check for open compressor internal protector
06 – Compressor Open Start Circuit
The ICC detects current in the Run circuit
but not in the Start circuit of the compressor
• Check for damaged, miswired, or wrong run
capacitor
• Check for broken wires, loose connectors, or
miswired compressor
07 – Compressor Open Run Circuit
The ICC detects current in the Start
circuit but not in the Run circuit of the
compressor four (4) times in one
compressor call
• Check for damaged, miswired, or wrong
run capacitor
• Check for broken wires, loose connectors,
or miswired compressor
• Check compressor windings for continuity
d1 – No Shared Data
E
LECTRONICS GROUP TO
D
ESCRIBE
d3 – Airflow CFM Mismatch
The indoor air mover (air handler/furnace)
cannot supply the required airflow for
p
roper system operation
• Misapplied/wrong indoor air mover – replace
with properly sized air handler/furnace.
P
– Protector Trip
A
command for compressor operation is
present but no current is measured to the
c
ompressor
• Motor protector open
• Line voltage disconnected
01 – Long Run Time (Compressor)
T
he compressor has continuously run for
more than 18 hours in the cooling mode.
•
Low refrigerant charge
• Air ducts have substantial leakage
• Dirty indoor air filter
•
Dirty outdoor coil
02 – High Pressure Control Open
The ICC detects the HPC is open.
Reference ICC codes:
•
21
• L21
•
29
• L29
03 – Short Cycling
The ICC detects the run time for the past
f
our (4) compressor cycles is less than three
(3) minutes each.
• Check thermostat wire connections (R, C, 1, &
2)
• Check thermostat location in zone (too close to
discharge grill)
L4 – Locked Rotor
The ICC detects four (4) consecutive
protector trips have occurred and the
average run time for each trip is less than 15
seconds
• Bad run capacitor
• Low line voltage
• Excessive refrigerant in compressor
• Seized bearings in compressor
05 – Open Circuit (Compressor will not
Run)
• The ICC has received a command for
unit operation but no current is present in
the start and run circuits.
• The ICC will attempt to restart the unit
every five (5) minutes for four (4)
attempts. After that, the ICC will attempt
a restart every twenty (20) minutes for up
to four (4) hours.
• Check for damaged, miswired, or wrong run
capacitor
• Check for broken wires, loose connectors, or
miswired compressor
• Check compressor windings for continuity
• Check for open compressor internal protector
06 – Compressor Open Start Circuit
The ICC detects current in the Run circuit
but not in the Start circuit of the compressor
• Check for damaged, miswired, or wrong run
capacitor
• Check for broken wires, loose connectors, or
miswired compressor
• Check compressor windings for continuity
07 – Compressor Open Run Circuit
The ICC detects current in the Start circuit
but not in the Run circuit of the compressor
• Check for damaged, miswired, or wrong run
capacitor
• Check for broken wires, loose connectors, or
miswired compressor
07 – Compressor Open Run Circuit
The ICC detects current in the Start circuit
but not in the Run circuit of the compressor
• Check for damaged, miswired, or wrong run
capacitor
• Check for broken wires, loose connectors, or
miswired compressor
• Check compressor windings for continuity
d1 – No Shared Data
E
LECTRONICS GROUP TO
D
ESCRIBE
d3 – Airflow CFM Mismatch
The indoor air mover (air handler/furnace)
cannot supply the required airflow for
p
roper system operation
• Misapplied/wrong indoor air mover – replace
with properly sized air handler/furnace.
P
– Protector Trip
A command for compressor operation is
p
resent but no current is measured to the
compressor
•
Motor protector open
• Line voltage disconnected
01 – Long Run Time (Compressor)
The compressor has continuously run for
more than 18 hours in the cooling mode.
•
Low refrigerant charge
•
Air ducts have substantial leakage
• Dirty indoor air filter
•
Dirty outdoor coil
02 – High Pressure Control Open
T
he ICC detects the HPC is open.
Reference ICC codes:
•
21
•
L21
• 29
•
L29
0
3 – Short Cycling
The ICC detects the run time for the past
f
our (4) compressor cycles is less than three
(3) minutes each.
• Check thermostat wire connections (R, C, 1, &
2
)
• Check thermostat location in zone (too close to
d
ischarge grill)
L4 – Locked Rotor
T
he ICC detects four (4) consecutive
protector trips have occurred and the
a
verage run time for each trip is less than 15
seconds
• Bad run capacitor
• Low line voltage
•
Excessive refrigerant in compressor
• Seized bearings in compressor
05 – Open Circuit (Compressor will not
Run)
• The ICC has received a command for
unit operation but no current is present in
the start and run circuits.
• The ICC will attempt to restart the unit
every five (5) minutes for four (4)
attempts. After that, the ICC will attempt
a restart every twenty (20) minutes for up
to four (4) hours.
• Check for damaged, miswired, or wrong run
capacitor
• Check for broken wires, loose connectors, or
miswired compressor
• Check compressor windings for continuity
• Check for open compressor internal protector
06 – Compressor Open Start Circuit
The ICC detects current in the Run circuit
but not in the Start circuit of the compressor
• Check for damaged, miswired, or wrong run
capacitor
• Check for broken wires, loose connectors, or
miswired compressor
• Check compressor windings for continuity
07 – Compressor Open Run Circuit
The ICC detects current in the Start circuit
but not in the Run circuit of the compressor
• Check for damaged, miswired, or wrong run
capacitor
• Check for broken wires, loose connectors, or
miswired compressor
09 – Low Secondary Volts
The secondary voltage at R and C is below
18VAC
• Control transformer overloaded
• Low line voltage
d1 – No Shared Data
ELECTRONICS GROUP TO
DESCRIBE
d3 – Airflow CFM Mismatch
T
he indoor air mover (air handler/furnace)
c
annot supply the required airflow for
proper system operation
• Misapplied/wrong indoor air mover – replace
w
ith properly sized air handler/furnace.
P – Protector Trip
A command for compressor operation is
present but no current is measured to the
compressor
• Motor protector open
•
Line voltage disconnected
0
1 – Long Run Time (Compressor)
The compressor has continuously run for
more than 18 hours in the cooling mode.
• Low refrigerant charge
• Air ducts have substantial leakage
• Dirty indoor air filter
• Dirty outdoor coil
02 – High Pressure Control Open
The ICC detects the HPC is open.
Reference ICC codes:
• 21
• L21
• 29
• L29
03 – Short Cycling
The ICC detects the run time for the past
four (4) compressor cycles is less than three
(3) minutes each.
•
Check thermostat wire connections (R, C, 1, &
2)
•
Check thermostat location in zone (too close to
discharge grill)
L4 – Locked Rotor
The ICC detects four (4) consecutive
protector trips have occurred and the
average run time for each trip is less than 15
seconds
• Bad run capacitor
• Low line voltage
• Excessive refrigerant in compressor
• Seized bearings in compressor
05 – Open Circuit (Compressor will not
Run)
• The ICC has received a command for
unit operation but no current is present in
the start and run circuits.
• The ICC will attempt to restart the unit
every five (5) minutes for four (4)
attempts. After that, the ICC will attempt
a restart every twenty (20) minutes for up
to four (4) hours.
• Check for damaged, miswired, or wrong run
capacitor
• Check for broken wires, loose connectors, or
miswired compressor
• Check compressor windings for continuity
• Check for open compressor internal protector
06 – Compressor Open Start Circuit
The ICC detects current in the Run circuit
but not in the Start circuit of the compressor
• Check for damaged, miswired, or wrong run
capacitor
• Check for broken wires, loose connectors, or
miswired compressor
• Check compressor windings for continuity
07 – Compressor Open Run Circuit
The ICC detects current in the Start circuit
but not in the Run circuit of the compressor
• Check for damaged, miswired, or wrong run
capacitor
• Check for broken wires, loose connectors, or
miswired compressor
• Check compressor windings for continuity
09 – Low Secondary Volts
The secondary voltage at R and C is below
18VAC
• Control transformer overloaded
• Low line voltage
21 – Low Pressure Control Open
The ICC detects the LPC is open.
Note: The low pressure control is ignored
for the first 90 seconds of compressor
operation
• Unit has low refrigerant charge
• Indoor coil is frozen (cooling mode)
• Dirty indoor coil or filter (cooling mode)
• Indoor blower is not running (cooling mode)
• Outdoor coil is frozen (heating mode)
• Expansion valve is not operating correctly
21 – Low Pressure Control Open
The ICC detects the LPC is open.
Note: The low pressure control is ignored
for the first 90 seconds of compressor
operation
• Unit has low refrigerant charge
• Indoor coil is frozen (cooling mode)
• Dirty indoor coil or filter (cooling mode)
• Indoor blower is not running (cooling mode)
• Outdoor coil is frozen (heating mode)
• Outdoor fan is not running (heating mode)
L21 – Active Protection Low Pressure
Control Trip
LPC has opened 3 times in the same cooling
operation, the ICC has locked out the compressor
to protect it. ICC alternately flashes L and 21
21 – Low Pressure Control Open
The ICC detects the LPC is open.
Note: The low pressure control is ignored
for the first 90 seconds of compressor
operation
• Unit has low refrigerant charge
• Indoor coil is frozen (cooling mode)
• Dirty indoor coil or filter (cooling mode)
• Indoor blower is not running (cooling mode)
• Outdoor coil is frozen (heating mode)
• Outdoor fan is not running (heating mode)
• Expansion valve is not operating correctly
FLASHING
L21 – Active Protection
Low Pressure
Control Trip
The ICC has locked out the compressor due to
three (3) consecutive LPC trips on the same
command for unit operation
27 – Low Line Voltage or No Line Voltage
Fault
• Check incoming line voltage to the disconnect
and unit
• Check wiring connections
21 – Low Pressure Control Open
The ICC detects the LPC is open.
Note: The low pressure control is ignored
for the first 90 seconds of compressor
operation
• Unit has low refrigerant charge
• Indoor coil is frozen (cooling mode)
• Dirty indoor coil or filter (cooling mode)
• Indoor blower is not running (cooling mode)
• Outdoor coil is frozen (heating mode)
• Outdoor fan is not running (heating mode)
• Expansion valve is not operating correctly
FLASHING
L21 – Active Protection
Low Pressure
Control Trip
The ICC has locked out the compressor due to
three (3) consecutive LPC trips on the same
command for unit operation
27 – Low Line Voltage or No Line Voltage
Fault
• Check incoming line voltage to the disconnect
and unit
• Check wiring connections
28 – High Line Voltage Fault • Check line voltage
21 – Low Pressure Control Open
The ICC detects the LPC is open.
Note: The low pressure control is ignored
for the first 90 seconds of compressor
operation
• Unit has low refrigerant charge
• Indoor coil is frozen (cooling mode)
• Dirty indoor coil or filter (cooling mode)
• Indoor blower is not running (cooling mode)
• Outdoor coil is frozen (heating mode)
• Outdoor fan is not running (heating mode)
• Expansion valve is not operating correctly
FLASHING
L21 – Active Protection
Low Pressure
Control Trip
The ICC has locked out the compressor due to
three (3) consecutive LPC trips on the same
command for unit operation
27 – Low Line Voltage or No Line Voltage
Fault
• Check incoming line voltage to the disconnect
and unit
• Check wiring connections
28 – High Line Voltage Fault
• Check line voltage

27
Dual 7-Segment
LEDs Display
Code
Diagnostic Description
Status/Possible Cause – Troubleshooting
Information
29 – High Pressure Control Open
The ICC detects the HPC is open
• Outdoor coil is dirty (cooling mode)
• Outdoor fan is not running (cooling mode)
• Dirty indoor coil or filter (heating mode)
• Indoor blower is not running (heating mode)
• Liquid line restriction
• Excessive refrigerant charge
21 – Low Pressure Control Open
The ICC detects the LPC is open.
N
ote: The low pressure control is ignored
for the first 90 seconds of compressor
operation
• Unit has low refrigerant charge
•
Indoor coil is frozen (cooling mode)
• Dirty indoor coil or filter (cooling mode)
• Indoor blower is not running (cooling mode)
• Outdoor coil is frozen (heating mode)
• Outdoor fan is not running (heating mode)
• Expansion valve is not operating correctly
FLASHING
L21 – Active Protection
Low Pressure
C
ontrol Trip
T
he ICC has locked out the compressor due to
t
hree (3) consecutive LPC trips on the same
command for unit operation
2
7 – Low Line Voltage or No Line Voltage
Fault
• Check incoming line voltage to the disconnect
and unit
• Check wiring connections
28 – High Line Voltage Fault
• Check line voltage
29 – High Pressure Control Open
The ICC detects the HPC is open
•
Outdoor coil is dirty (cooling mode)
•
Outdoor fan is not running (cooling mode)
• Dirty indoor coil or filter (heating mode)
• Indoor blower is not running (heating mode)
L29 – Active Protection High Pressure
Control Trip
LPC has opened 3 times in the same cooling
operation, the ICC has locked out the compressor
to protect it. ICC alternately flashes L and 29
21 – Low Pressure Control Open
The ICC detects the LPC is open.
N
ote: The low pressure control is ignored
for the first 90 seconds of compressor
operation
• Unit has low refrigerant charge
•
Indoor coil is frozen (cooling mode)
• Dirty indoor coil or filter (cooling mode)
• Indoor blower is not running (cooling mode)
• Outdoor coil is frozen (heating mode)
• Outdoor fan is not running (heating mode)
• Expansion valve is not operating correctly
FLASHING
L21 – Active Protection
Low Pressure
C
ontrol Trip
The ICC has locked out the compressor due to
t
hree (3) consecutive LPC trips on the same
command for unit operation
2
7 – Low Line Voltage or No Line Voltage
Fault
• Check incoming line voltage to the disconnect
and unit
• Check wiring connections
28 – High Line Voltage Fault
• Check line voltage
2
9 – High Pressure Control Open
The ICC detects the HPC is open
•
Outdoor coil is dirty (cooling mode)
•
Outdoor fan is not running (cooling mode)
• Dirty indoor coil or filter (heating mode)
• Indoor blower is not running (heating mode)
•
Liquid line restriction
• Excessive refrigerant charge
FLASHING
L29 – Active Protection High Pressure
Control Trip
The ICC has locked out the compressor due to
three (3) consecutive HPC trips on the same
command for unit operation
80 – Low Air Flow
The ICC detects that the indoor unit is
not providing the minimum airflow
requirements.
• Misapplied/wrong indoor air mover –
replace with properly sized unit.
21 – Low Pressure Control Open
The ICC detects the LPC is open.
Note: The low pressure control is ignored
for the first 90 seconds of compressor
operation
• Unit has low refrigerant charge
• Indoor coil is frozen (cooling mode)
•
Dirty indoor coil or filter (cooling mode)
•
Indoor blower is not running (cooling mode)
•
Outdoor coil is frozen (heating mode)
•
Outdoor fan is not running (heating mode)
•
Expansion valve is not operating correctly
L
21 – Active Protection
Low Pressure
Control Trip
The ICC has locked out the compressor due to
three (3) consecutive LPC trips on the same
command for unit operation
27 – Low Line Voltage or No Line Voltage
Fault
• Check incoming line voltage to the disconnect
a
nd unit
• Check wiring connections
2
8 – High Line Voltage Fault
• Check line voltage
29 – High Pressure Control Open
The ICC detects the HPC is open
• Outdoor coil is dirty (cooling mode)
• Outdoor fan is not running (cooling mode)
• Dirty indoor coil or filter (heating mode)
• Indoor blower is not running (heating mode)
• Liquid line restriction
• Excessive refrigerant charge
L29 – Active Protection High Pressure
Control Trip
The ICC has locked out the compressor due to
three (3) consecutive HPC trips on the same
command for unit operation
30 – Fuse Open
The ICC detects the on-board fuse is open
• The 3-amp fuse on the ICC is open.
• Low voltage wiring at R and C is damaged or
miswired.
21 – Low Pressure Control Open
The ICC detects the LPC is open.
Note: The low pressure control is ignored
for the first 90 seconds of compressor
operation
• Unit has low refrigerant charge
• Indoor coil is frozen (cooling mode)
• Dirty indoor coil or filter (cooling mode)
• Indoor blower is not running (cooling mode)
• Outdoor coil is frozen (heating mode)
• Outdoor fan is not running (heating mode)
• Expansion valve is not operating correctly
L21 – Active Protection
Low Pressure
Control Trip
The ICC has locked out the compressor due to
three (3) consecutive LPC trips on the same
command for unit operation
27 – Low Line Voltage or No Line Voltage
Fault
• Check incoming line voltage to the disconnect
and unit
• Check wiring connections
28 – High Line Voltage Fault
• Check line voltage
83 – Condenser Coil Temperature Fault
The sensor detects an abnormally low or
high coil temperature
• Replace the sensor
• Check sensor is installed correctly on control
21 – Low Pressure Control Open
The ICC detects the LPC is open.
N
ote: The low pressure control is ignored
for the first 90 seconds of compressor
o
peration
•
Unit has low refrigerant charge
•
Indoor coil is frozen (cooling mode)
•
Dirty indoor coil or filter (cooling mode)
• Indoor blower is not running (cooling mode)
• Outdoor coil is frozen (heating mode)
• Outdoor fan is not running (heating mode)
• Expansion valve is not operating correctly
FLASHING
L
21 – Active Protection
Low Pressure
C
ontrol Trip
T
he ICC has locked out the compressor due to
t
hree (3) consecutive LPC trips on the same
command for unit operation
27 – Low Line Voltage or No Line Voltage
F
ault
• Check incoming line voltage to the disconnect
and unit
• Check wiring connections
28 – High Line Voltage Fault
• Check line voltage
2
9 – High Pressure Control Open
The ICC detects the HPC is open
•
Outdoor coil is dirty (cooling mode)
• Outdoor fan is not running (cooling mode)
• Dirty indoor coil or filter (heating mode)
• Indoor blower is not running (heating mode)
• Liquid line restriction
• Excessive refrigerant charge
FLASHING
L29 – Active Protection High Pressure
Control Trip
The ICC has locked out the compressor due to
three (3) consecutive HPC trips on the same
command for unit operation
30 – Fuse Open
The ICC detects the on-board fuse is open
• The 3-amp fuse on the ICC is open.
• Low voltage wiring at R and C is damaged or
miswired.
83 – Condenser Coil Temperature Fault
The sensor detects an abnormally low or
high coil temperature
• Replace the sensor
84 – Outdoor Ambient Temperature Fault
The sensor detects an abnormally low or
high outdoor ambient temperature
• Check unit placement – If the outdoor unit is in
a high temperature area, wait until the ambient
temperature drops and check sensor reading.
• Replace the sensor.
• Check sensor is installed correctly on control
21 – Low Pressure Control Open
The ICC detects the LPC is open.
N
ote: The low pressure control is ignored
for the first 90 seconds of compressor
operation
•
Unit has low refrigerant charge
•
Indoor coil is frozen (cooling mode)
• Dirty indoor coil or filter (cooling mode)
• Indoor blower is not running (cooling mode)
• Outdoor coil is frozen (heating mode)
• Outdoor fan is not running (heating mode)
• Expansion valve is not operating correctly
FLASHING
L21 – Active Protection
Low Pressure
C
ontrol Trip
The ICC has locked out the compressor due to
t
hree (3) consecutive LPC trips on the same
command for unit operation
2
7 – Low Line Voltage or No Line Voltage
Fault
• Check incoming line voltage to the disconnect
and unit
• Check wiring connections
28 – High Line Voltage Fault
• Check line voltage
2
9 – High Pressure Control Open
The ICC detects the HPC is open
•
Outdoor coil is dirty (cooling mode)
• Outdoor fan is not running (cooling mode)
• Dirty indoor coil or filter (heating mode)
• Indoor blower is not running (heating mode)
• Liquid line restriction
• Excessive refrigerant charge
FLASHING
L29 – Active Protection High Pressure
Control Trip
The ICC has locked out the compressor due to
three (3) consecutive HPC trips on the same
command for unit operation
30 – Fuse Open
The ICC detects the on-board fuse is open
• The 3-amp fuse on the ICC is open.
• Low voltage wiring at R and C is damaged or
miswired.
83 – Condenser Coil Temperature Fault
The sensor detects an abnormally low or
high coil temperature
• Replace the sensor
84 – Outdoor Ambient Temperature Fault
The sensor detects an abnormally low or
high outdoor ambient temperature
• Check unit placement – If the outdoor unit is in
a high temperature area, wait until the ambient
temperature drops and check sensor reading.
93 – Internal Control Fault
The control is not functioning
properly.
• Check control for proper system
operation.
• Replace control
21 – Low Pressure Control Open
The ICC detects the LPC is open.
Note: The low pressure control is ignored
for the first 90 seconds of compressor
o
peration
•
Unit has low refrigerant charge
•
Indoor coil is frozen (cooling mode)
•
Dirty indoor coil or filter (cooling mode)
• Indoor blower is not running (cooling mode)
• Outdoor coil is frozen (heating mode)
• Outdoor fan is not running (heating mode)
• Expansion valve is not operating correctly
FLASHING
L
21 – Active Protection
Low Pressure
C
ontrol Trip
The ICC has locked out the compressor due to
t
hree (3) consecutive LPC trips on the same
command for unit operation
27 – Low Line Voltage or No Line Voltage
F
ault
•
Check incoming line voltage to the disconnect
and unit
• Check wiring connections
28 – High Line Voltage Fault
• Check line voltage
29 – High Pressure Control Open
The ICC detects the HPC is open
• Outdoor coil is dirty (cooling mode)
• Outdoor fan is not running (cooling mode)
• Dirty indoor coil or filter (heating mode)
• Indoor blower is not running (heating mode)
• Liquid line restriction
• Excessive refrigerant charge
FLASHING
L29 – Active Protection High Pressure
Control Trip
The ICC has locked out the compressor due to
three (3) consecutive HPC trips on the same
command for unit operation
30 – Fuse Open
The ICC detects the on-board fuse is open
• The 3-amp fuse on the ICC is open.
• Low voltage wiring at R and C is damaged or
miswired.
83 – Condenser Coil Temperature Fault
The sensor detects an abnormally low or
high coil temperature
• Replace the sensor
84 – Outdoor Ambient Temperature Fault
The sensor detects an abnormally low or
high outdoor ambient temperature
• Check unit placement – If the outdoor unit is in
a high temperature area, wait until the ambient
temperature drops and check sensor reading.
• Replace the sensor.
90 – Communication Fault
The ICC detects and internal fault condition
• Replace the ICC.
21 – Low Pressure Control Open
The ICC detects the LPC is open.
N
ote: The low pressure control is ignored
for the first 90 seconds of compressor
operation
• Unit has low refrigerant charge
•
Indoor coil is frozen (cooling mode)
• Dirty indoor coil or filter (cooling mode)
• Indoor blower is not running (cooling mode)
• Outdoor coil is frozen (heating mode)
• Outdoor fan is not running (heating mode)
• Expansion valve is not operating correctly
FLASHING
L21 – Active Protection
Low Pressure
C
ontrol Trip
The ICC has locked out the compressor due to
t
hree (3) consecutive LPC trips on the same
command for unit operation
27 – Low Line Voltage or No Line Voltage
Fault
• Check incoming line voltage to the disconnect
and unit
• Check wiring connections
28 – High Line Voltage Fault
• Check line voltage
29 – High Pressure Control Open
The ICC detects the HPC is open
• Outdoor coil is dirty (cooling mode)
• Outdoor fan is not running (cooling mode)
• Dirty indoor coil or filter (heating mode)
• Indoor blower is not running (heating mode)
• Liquid line restriction
• Excessive refrigerant charge
FLASHING
L29 – Active Protection High Pressure
Control Trip
The ICC has locked out the compressor due to
three (3) consecutive HPC trips on the same
command for unit operation
30 – Fuse Open
The ICC detects the on-board fuse is open
• The 3-amp fuse on the ICC is open.
• Low voltage wiring at R and C is damaged or
miswired.
30 – Fuse Open
The ICC detects the on-board fuse is open
• The 3-amp fuse on the ICC is open.
• Low voltage wiring at R and C is damaged or
miswired.
2
1 – Low Pressure Control Open
The ICC detects the LPC is open.
N
ote: The low pressure control is ignored
for the first 90 seconds of compressor
operation
• Unit has low refrigerant charge
•
Indoor coil is frozen (cooling mode)
• Dirty indoor coil or filter (cooling mode)
• Indoor blower is not running (cooling mode)
• Outdoor coil is frozen (heating mode)
• Outdoor fan is not running (heating mode)
• Expansion valve is not operating correctly
FLASHING
L21 – Active Protection
Low Pressure
Control Trip
T
he ICC has locked out the compressor due to
three (3) consecutive LPC trips on the same
command for unit operation
2
7 – Low Line Voltage or No Line Voltage
Fault
• Check incoming line voltage to the disconnect
and unit
• Check wiring connections
28 – High Line Voltage Fault
•
Check line voltage
29 – High Pressure Control Open
The ICC detects the HPC is open
• Outdoor coil is dirty (cooling mode)
•
Outdoor fan is not running (cooling mode)
• Dirty indoor coil or filter (heating mode)
• Indoor blower is not running (heating mode)
•
Liquid line restriction
• Excessive refrigerant charge
FLASHING
L29 – Active Protection High Pressure
Control Trip
The ICC has locked out the compressor due to
three (3) consecutive HPC trips on the same
command for unit operation
30 – Fuse Open
The ICC detects the on-board fuse is open
• The 3-amp fuse on the ICC is open.
• Low voltage wiring at R and C is damaged or
miswired.
d1 – No Shared Data • Replace memory card with correct system
information.
d1 – No Shared Data
ELECTRONICS GROUP TO
DESCRIBE
d3 – Airflow CFM Mismatch
The indoor air mover (air
handler/furnace) cannot supply the
required airflow for proper system
operation
• Misapplied/wrong indoor air mover –
replace with properly sized air
handler/furnace.
d1 – No Shared Data
ELECTRONICS GROUP TO
DESCRIBE
d3 – Airflow CFM Mismatch
The indoor air mover (air handler/furnace)
cannot supply the required airflow for
• Misapplied/wrong indoor air mover – replace
with properly sized air handler/furnace.
d4 – (Device) Memory Card Invalid for
Device
The data in the memory card inserted
into the control board does not match
the data in the control.
• Check memory card to ensure it matches
device
• Check if memory card is present
d1 – No Shared Data
ELECTRONICS GROUP TO
DESCRIBE
d3 – Airflow CFM Mismatch
The indoor air mover (air handler/furnace)
cannot supply the required airflow for
proper system operation
• Misapplied/wrong indoor air mover – replace
with properly sized air handler/furnace.
P – Protector Trip
A command for compressor operation is
present but no current is measured to the
compressor
• Motor protector open
• Line voltage disconnected
01 – Long Run Time (Compressor)
The compressor has continuously run for
more than 18 hours in the cooling mode.
• Low refrigerant charge
• Air ducts have substantial leakage
• Dirty indoor air filter
• Dirty outdoor coil
02 – High Pressure Control Open
The ICC detects the HPC is open.
Reference ICC codes:
• 21
• L21
• 29
• L29
03 – Short Cycling
The ICC detects the run time for the past
four (4) compressor cycles is less than three
(3) minutes each.
• Check thermostat wire connections (R, C, 1, &
2)
• Check thermostat location in zone (too close to
discharge grill)
L4 – Locked Rotor
The ICC detects four (4) consecutive
protector trips have occurred and the
average run time for each trip is less than 15
• Bad run capacitor
• Low line voltage
• Excessive refrigerant in compressor
• Seized bearings in compressor
d1 – No Shared Data
ELECTRONICS GROUP TO
DESCRIBE
d3 – Airflow CFM Mismatch
The indoor air mover (air handler/furnace)
cannot supply the required airflow for
• Misapplied/wrong indoor air mover – replace
with properly sized air handler/furnace.
d8 – Old Shared Data
System data is obsolete
• If system will not operate, order new
memory card to update system
information.
21 – Low Pressure Control Open
The ICC detects the LPC is open.
Note: The low pressure control is ignored
for the first 90 seconds of compressor
operation
• Unit has low refrigerant charge
• Indoor coil is frozen (cooling mode)
• Dirty indoor coil or filter (cooling mode)
• Indoor blower is not running (cooling mode)
• Outdoor coil is frozen (heating mode)
• Outdoor fan is not running (heating mode)
• Expansion valve is not operating correctly
L21 – Active Protection
Low Pressure
Control Trip
The ICC has locked out the compressor due to
three (3) consecutive LPC trips on the same
command for unit operation
27 – Low Line Voltage or No Line Voltage
Fault
• Check incoming line voltage to the disconnect
and unit
• Check wiring connections
28 – High Line Voltage Fault
• Check line voltage
d1 – No Shared Data
ELECTRONICS GROUP TO
DESCRIBE
d3 – Airflow CFM Mismatch
The indoor air mover (air handler/furnace)
cannot supply the required airflow for
• Misapplied/wrong indoor air mover – replace
with properly sized air handler/furnace.

41
SYMPTOM POSSIBLE CAUSE REMEDY
Unit will not run • Power off or loose electrical connection • Check for correct voltage at contactor in condensing unit
• Thermostat out of calibration-set too high • Reset
• Defective contactor • Check for 24 volts at contactor coil - replace if contacts are
open
• Blown fuses / tripped breaker • Replace fuses / reset breaker
• Transformer defective • Check wiring-replace transformer
• High pressure control open (if provided) • Reset-also see high head pressure remedy-The high pressure
control opens at 450 PSIG
Outdoor fan runs, compressor • Run or start capacitor defective • Replace
doesn’t • Start relay defective • Replace
• Loose connection • Check for correct voltage at compressor check & tighten all connections
• Compressor stuck, grounded or open motor winding, • Wait at least 2 hours for overload to reset.
open internal overload. If still open, replace the compressor.
• Low voltage condition • Add start kit components
Insufficient cooling • Improperly sized unit • Recalculate load
• Improper indoor airflow • Check - should be approximately 400 CFM per ton.
• Incorrect refrigerant charge • Charge per procedure attached to unit service panel
• Air, non-condensibles or moisture in system • Recover refrigerant, evacuate & recharge, add filter drier
Compressor short cycles • Incorrect voltage • At compressor terminals, voltage must be ± 10% of
nameplate marking when unit is operating.
• Defective overload protector • Replace - check for correct voltage
• Refrigerant undercharge • Add refrigerant
Registers sweat • Low indoor airflow • Increase speed of blower or reduce restriction - replace air
filter
High head-low vapor pressures • Restriction in liquid line, expansion device or filter drier • Remove or replace defective component
• Flowcheck piston size too small • Change to correct size piston
• Incorrect capillary tubes • Change coil assembly
High head-high or normal vapor • Dirty outdoor coil • Clean coil
pressure - Cooling mode • Refrigerant overcharge • Correct system charge
• Outdoor fan not running • Repair or replace
• Air or non-condensibles in system • Recover refrigerant, evacuate & recharge
Low head-high vapor pressures • Flowcheck piston size too large • Change to correct size piston
• Defective Compressor valves • Replace compressor
• Incorrect capillary tubes • Replace coil assembly
Low vapor - cool compressor - • Low indoor airflow • Increase speed of blower or reduce restriction - replace air
iced indoor coil filter
• Operating below 65°F outdoors • Add Low Ambient Kit
• Moisture in system • Recover refrigerant - evacuate & recharge - add filter drier
High vapor pressure • Excessive load • Recheck load calculation
• Defective compressor • Replace
Fluctuating head & vapor • TXV hunting • Check TXV bulb clamp - check air distribution on coil - replace
pressures TXV
• Air or non-condensibles in system • Recover refrigerant, evacuate & recharge
Gurgle or pulsing noise at • Air or non-condensibles in system • Recover refrigerant, evacuate & recharge
expansion device or liquid line
Unit will not run • Miswiring of communications (communication light • Check communication wiring
on continuously)
DISCONNECT ALL POWER TO UNIT BEFORE SERVICING. CONTACTOR MAY BREAK ONLY ONE SIDE. FAILURE
TO SHUT OFF POWER CAN CAUSE ELECTRICAL SHOCK RESULTING IN PERSONAL INJURY OR DEATH.
18.5 General Trouble Shooting Chart
WARNING
!