The ONLY suitable flue parts are certified Rheem coaxial flue components
carrying the following label:
DO NOT use any other type of flue parts.
Carefully follow the Installation Instructions.
OPERATOR:
DO NOT OPERATE THIS WATER HEATER:
Unless a certified Rheem coaxial flue system, venting to the outside through a certified Rheem
terminal, is installed in accordance with the Installation Instructions.
If a loud continued vibration occurs during operation
Owner’s Guide
and
Installation Instructions
Continuous Flow
Gas Indoor Water Heater
864, 866 series
627 models
This water heater must be installed and serviced by a qualified person.
Please leave this guide with the householder.
Page 2
Warning: Upon completion of the installation and commissioning of the water heater, leave this guide
with the householder or a responsible officer. DO NOT leave this guide inside of the cover of the water
heater, as it may interfere with the safe operation of the water heater or ignite when the water heater is
turned on.
PATENTS
This water heater may be protected by one or more patents or registered designs in the name of
Rheem Australia Pty Ltd or Paloma Co., Ltd.
Rheem Australia Pty Ltd is the supplier of the Rheem range of continuous flow gas water heaters,
manufactured by Paloma Co., Ltd., a world leader in water heater technology and manufacture.
TRADEMARKS
® Registered trademark of Rheem Australia Pty Ltd.
Note: Every care has been taken to ensure accuracy in preparation of this publication.
No liability can be accepted for any consequences, which may arise as a result of its application.
™ Trademark of Rheem Australia Pty Ltd.
Page 3
CONTENTS
HOUSEHOLDER - We recommend you read pages 4 to 44.
The other pages are intended for the installer but may be of interest.
About Your Water Heater ............................................................................................................ 4
Temperature Control ................................................................................................................. 11
Temperature Control – Standard ............................................................................................. 12
Temperature Control – Deluxe ................................................................................................. 22
Water Supplies ........................................................................................................................... 41
Save A Service Call ................................................................................................................... 42
Installation – Water Heater ....................................................................................................... 45
This water heater is designed for use in a single family domestic dwelling for the purpose of heating potable
water. Its use in an application other than this may shorten its life.
MODEL TYPE
The Rheem® continuous flow gas water heater model you have chosen is for indoor installation only. This
model has an extended manufacturer‟s warranty (refer to the Rheem warranty on page 99).
The water heater has a maximum preset outlet temperature setting of:
864 series 75°C 866 series 50°C
Notes:
The 866 series water heater is marked “THIS APPLIANCE DELIVERS WATER NOT EXCEEDING 50°C
IN ACCORDANCE WITH AS 3498” on the front panel. This model;
must not be installed as an in-series gas booster to a solar water heater, as water temperature
greater than 50°C can be delivered from the water heater contravening its compliance to AS 3498.
must not be installed with a Water Star water heater as water
temperature greater than 50°C can be delivered from the system.
The 864 series water heater may be installed as an in-series gas
booster to a solar water heater. For information relating to the function
and operation of the solar water heater, refer to the Owner‟s Guide
and Installation Instructions supplied with the solar water heater.
When installed as an in-series gas booster to a solar water heater, the
864 series water heater:
can deliver water at temperatures up to 70°C to 80°C for a
Premier Loline and Loline pumped system and a Hiline
thermosiphon system and possibly higher temperatures from a
Premier Hiline thermosiphon system.
during periods of low solar energy gain, will boost the water
temperature automatically to its preset outlet temperature setting.
WATER HEATER OPERATION
The water heater operates automatically, heating water as it passes through the water heater. When a hot
tap is opened, the gas burners ignite to provide immediate heating of the water. The heat produced by the
burner is transferred to the water through the heat exchanger. The water is heated to a constant temperature
by the automatic adjustment of the gas supply to the burner to suit the water flow rate (refer to “Temperature
Control” on pages 11 to 40). The gas burners extinguish when the hot tap is closed.
Automatic safety controls are fitted to the water heater to provide safe and efficient operation.
GAS BOOSTING FOR A SOLAR WATER HEATER
Water stored in the solar storage tank passes through the in-series gas booster when a hot tap is opened.
The in-series gas booster is for heating water at times of low solar energy gain, such as during cloudy or
rainy weather, or during colder months.
Solar heated water can reach temperatures up to 70°C to 80°C for a Premier Loline and Loline pumped
system and a Hiline thermosiphon system and possibly higher for a Premier Hiline thermosiphon system.
The in-series gas booster operates automatically. When the solar heated water temperature is 58°C or
higher, the flow passes through the in-series gas booster without boosting. When the solar heated water
temperature is below 58°C, the in-series gas booster heats the water to its preset outlet temperature setting.
4
Page 5
ABOUT YOUR WATER HEATER
maximum Kitchen controller
temperature setting 864 series
maximum recommended supply
temperature to bathrooms and
ensuites.
maximum Bathroom controller
temperature setting 864 series
maximum Kitchen and Bathroom
controller temperature setting
866 series
minimum Kitchen and Bathroom
controller temperature setting
MAINS PRESSURE
The water heater is designed for direct connection to the mains water supply. If the mains supply pressure in
your area exceeds that shown on page 47, a pressure limiting valve must be fitted. The supply pressure
should be greater than 140 kPa for the rated flow and performance to be achieved.
HOW HOT SHOULD THE WATER BE?
The water heater may be installed with one or more user
adjustable temperature controllers, which allow you to choose
the most suitable temperature for your hot water needs (refer
to “Temperature Control” on page 11).
If a controller is not installed, the water heater heats the water
to the preset outlet temperature setting. The factory preset
outlet temperature setting is:
864 series 60°C 866 series 50°C
Note: The preset outlet temperature setting of this water
heater cannot be adjusted by the householder. The setting
can only be adjusted by the installer, Rheem Service or their
nearest Accredited Service Agent.
Note: AS 3498 requires that a water heater provides the means to inhibit the growth of Legionella bacteria in
potable water. When this water heater is used as an in-series booster for a solar water heater it can satisfy
this AS 3498 requirement provided it is energised, the booster preset outlet temperature setting is 70°C or
higher, and that a remote temperature controller is not used.
Warning: Temperature controllers must not be fitted to this water heater (864 series) if it is installed as
an in-series gas booster with a solar water heater system or if a Water Star water heater is installed because
water at a temperature much higher than the controller setting can be delivered. If a solar or Water Star
water heater has been installed to an existing water heater installation, then all controllers must be
disconnected and removed.
If this water heater is installed as part of a solar water heater system, the system can deliver water at
temperatures from 58°C up to 80°C and possibly higher depending upon the model of solar water heater
installed.
HOTTER WATER INCREASES THE RISK OF SCALD INJURY
This water heater can deliver water at temperatures which can cause scalding. Check the water temperature
before use, such as when entering a shower or filling a bath or basin, to ensure it is suitable for the
application and will not cause scald injury.
We recommend and it may be required by regulations that an approved temperature limiting device be fitted
into the hot water piping to the bathroom and ensuite when an 864 series water heater is installed. This will
keep the water temperature below 50°C at the bathroom and ensuite. The risk of scald injury will be reduced
and if no controllers are installed and the preset outlet temperature setting has not been adjusted below
55°C or if a Kitchen controller is installed, still allow hotter water to the kitchen and laundry.
An 866 series water heater will not deliver temperatures exceeding 50°C, in accordance with AS 3498. There
is no requirement in AS/NZS 3500.4 to fit a temperature limiting device if this water heater is installed in
other than an early childhood centre, school, nursing home or a facility for young, aged, sick or disabled
people.
5
Page 6
ABOUT YOUR WATER HEATER
CIRCULATED HOT WATER FLOW AND RETURN SYSTEM
A Rheem 862 627 model continuous flow water heater can be installed as part of a circulated hot water flow
and return system in a building.
Notes:
the preset outlet temperature setting of the water heater must be set to at least 60°C.
Water should not be circulated from a water heater with a temperature setting of less than 60°C.
the preset outlet temperature setting of the water heater should be set to at least 65°C if the water
temperature decreases by more than 5°C through a circulated hot water flow and return system due to
heat loss in the ring main.
temperature controllers should not be installed with this water heater as part of a circulated hot water
flow and return system, including when installed as part of an Ez-Link System dual installation.
WARNING
This water heater is only intended to be operated by persons who have the experience or the knowledge and
the capabilities to do so. This water heater is not intended to be operated by persons with reduced physical,
sensory or mental capabilities i.e. the infirm, or by children. Children should be supervised to ensure they do
not interfere with the water heater.
The water heater uses 240 Volt AC electrical power for operation of the control systems and the combustion
fan. The removal of the front panel will expose 240 V wiring. It must only be removed by a qualified person.
The power lead from the water heater must be plugged into an electrical outlet. Take care not to touch the
power plug with wet hands.
SAFETY
This water heater is supplied with temperature sensors, a FlameSafe® protection system and a pressure
relief valve. These devices must not be tampered with or removed. The water heater must not be operated
unless each of these devices is fitted and is in working order.
If the power supply cord or plug is damaged, it must be replaced by a qualified person in order to avoid a
hazard. The power supply cord and plug must be replaced with a genuine replacement part available from
Rheem. Phone Rheem Service or their nearest Accredited Service Agent to arrange for an inspection.
Warning: For continued safety of this water heater it must be installed, operated and maintained in
accordance with the Owner‟s Guide and Installation Instructions.
The Rheem warranty may not cover faults if relief valves or other safety devices are tampered with or
if the installation is not in accordance with these instructions.
Do not store flammable or combustible materials near the water
heater. Flammable liquids (such as petrol), newspapers and
similar articles must be kept well away from the water heater and
the flue terminal.
Do not use aerosols, stain removers and household chemicals
near the water heater whilst it is working. Gases from some
aerosol sprays, stain removers and household chemicals become
corrosive when drawn into a flame.
Do not store swimming pool chemicals, household cleaners,
etc., near the water heater.
Do not place anything on top of the water heater or in contact with
the flue terminal. Ensure the flue terminal is not obstructed in any
way at any time.
Do not use Propane / Butane gas mixtures in a Propane model. A Propane model is designed to operate
on Propane only. The use of Propane / Butane mixture, such as automotive LPG fuel, in a Propane
model is unsafe and can cause damage to the water heater.
6
Page 7
ABOUT YOUR WATER HEATER
PRECAUTIONS
Where damage to property can occur in the event of the water heater leaking, the water heater must be
installed over a safe tray. Construction, installation and draining of a safe tray must comply with
AS/NZS 3500.4 and all local codes and regulatory authority requirements.
The water heater must be maintained in accordance with the Owner‟s Guide and Installation Instructions.
Refer to “General Maintenance” on page 7, “Minor Six Month Maintenance” on page 7 and “Major Five Year
Service” on page 7.
If this water heater is to be used where an uninterrupted hot water supply is necessary for your application or
business you should ensure that you have back up redundancy within the hot water system design. This
should ensure the continuity of hot water supply in the event that this water heater were to become
inoperable for any reason. We recommend you seek advice from your plumber or specifier about your needs
and building back up redundancy into your hot water supply system.
GENERAL MAINTENANCE
The jacket of the water heater can be cleaned with a soft cloth and warm mild soapy water. Under no
circumstances should abrasive materials or powders be used.
The area around the water heater can be sprayed with insecticide to rid the area of insects. Insects
encroaching into or nesting in the water heater can interfere with the operation of the water heater and also
damage components.
Condensate Trap
A condensate trap may be installed as part of a condensate drain line from the secondary flue system.
Regularly check a condensate trap, if one is installed, to ensure it is filled with water. If a trap is dry or the
water level is low, then a trap must be refilled.
To check and / or refill a trap with water, remove the clamp securing the hose of the condensate trap to the
spigot on the flue outlet. Remove the hose from the spigot and fill the condensate trap with water. Reconnect
the hose to the spigot. Ensure the hose is not kinked when reconnected.
Warning: Failure to fill a Condensate Trap with water may cause flue gases to escape through the drain
line.
MINOR SIX MONTH MAINTENANCE
It is recommended minor maintenance be performed every six months by the dwelling occupant.
The minor maintenance includes:
Check the water level in the condensate trap (if one is installed). Refer to “Condensate Trap” on page 7. Check the drain line from the safe tray (if one is installed) is not blocked.
MAJOR FIVE YEAR SERVICE
For safe and efficient operation, it is recommended a five year service be conducted on the water heater.
Warning: Servicing of a water heater must only be carried out by qualified personnel. Phone Rheem
Service or their nearest Accredited Service Agent.
Note: The five year service and routine replacement of any components, if required, are not included in the
Rheem warranty. A charge will be made for this work. Only genuine replacement parts should be used on
this water heater. The five year service includes the following actions:
Check and if necessary adjust the gas pressure. Check the operation of and clean the burner. Check the water level in the condensate trap (if one is installed). Visually check the unit for any potential problems. Inspect all connections. Check the drain line from the safe tray (if one is installed) is not blocked.
7
Page 8
ABOUT YOUR WATER HEATER
TO TURN OFF THE WATER HEATER
If it is necessary to turn off the water heater:
Turn off the controllers(s) (if fitted) by pressing the on / off button.
The light in the on / off button will go out and the priority light (standard controller) or the ACTIVE light
(Deluxe controller), if it is on, will go out.
Switch off the electrical supply at the power outlet to the water heater if there is no risk of freezing
conditions occurring (refer to note below).
Close the gas isolation valve at the inlet to the water heater. Close the cold water isolation valve at the inlet to the water heater.
Note: If there is a risk of freezing conditions, the electrical supply to the water heater should not be switched
off unless the water heater is drained, otherwise damage could result (refer to “Frost Protection” on page 9
and “Draining the Water Heater” on page 9).
TO TURN ON THE WATER HEATER
Screw in the drain plugs at the cold water inlet and hot water outlet of the water heater if the water
heater has been drained.
Open all of the hot taps in the house (don‟t forget the shower).Open the cold water isolation valve fully at the inlet to the water heater.
Air will be forced out of the taps.
Close each tap as water flows freely from it. Open the gas isolation valve fully at the inlet to the water heater. Plug in the power supply cord at the power outlet. Switch on the electrical supply at the power outlet to the water heater. Turn on a controller, if one is fitted, by pressing the on / off button.
The light in the on / off button and the priority light (standard controller) or ACTIVE light (Deluxe
controller) will both glow.
The water heater will operate automatically when you open a hot tap.
GOING ON HOLIDAYS
If you are going on holidays, it is not necessary to turn the water heater off. If it is necessary to turn off the
water heater, refer to “To Turn Off The Water Heater” on page 8.
8
Page 9
ABOUT YOUR WATER HEATER
FROST PROTECTION
The water heater has a frost protection system. The frost protection system will protect the water heater from
damage, by preventing ice forming in the waterways of the water heater, in the event of freezing conditions
occurring.
Notes:
The frost protection system will be rendered inoperable if electrical power is not available at the water
heater. Damage caused by freezing due to the unavailability of power at the water heater is not covered
by the Rheem warranty (refer to “Terms of the Rheem Warranty” on page 99).
If it is necessary to switch the power off to the water heater and there is a risk of freezing, then it is
necessary to drain the water heater (refer to “Draining the Water Heater” on page 9).
Pipe work to and from the water heater must be adequately insulated to prevent freezing. The water heater is not suitable for installation in areas where the ambient temperature falls below -20°C
(including wind chill factor).
Refer to “Terms of the Rheem Warranty” on page 99.
DRAINING THE WATER HEATER
Turn off the water heater (refer to “Turn Off The Water Heater” on page 8). Open a hot tap (preferably the shower outlet). Unscrew the two drain plugs, one each at the cold water inlet and hot water outlet, on the underside of
the water heater.
Water will drain from the water heater.
When water stops flowing from the water heater, close the hot tap.
Note: It is recommended not to screw the drain plugs back in, until the water heater is to be turned on again.
9
Page 10
ABOUT YOUR WATER HEATER
HOW DO I KNOW IF THE WATER HEATER IS INSTALLED CORRECTLY?
Installation requirements are shown on pages 45 to 56. The water heater must be installed:
by a qualified person, and in accordance with the installation instructions, and in compliance with Standards AS/NZS 3500.4, AS 5601 or AS/NZS 5601.1, as applicable under local
regulations, and all local codes and regulatory authority requirements.
Warning: Temperature controllers must not be fitted to this water heater (864 series) if it is installed as
an in-series gas booster with a solar water heater system or if a Water Star water heater is installed because
water at a temperature much higher than the controller setting can be delivered. If a solar or Water Star
water heater has been installed to an existing water heater installation, then all controllers must be
disconnected and removed.
The pipe work between the solar storage tank (if one is installed) and the in-series gas booster has a
minimum recommended pipe size of DN20, MUST BE of copper and be fully insulated in accordance with
the requirements of AS/NZS 3500.4. The insulation must be weatherproof and UV resistant if exposed. The
insulation must be fitted up to the connections on both the solar storage tank and the in-series gas booster.
VICTORIAN CUSTOMERS
Notice to Victorian Customers from the Victorian Plumbing Industry Commission. This water heater must be
installed by a licensed person as required by the Victorian Building Act 1993.
Only a licensed person will give you a Compliance Certificate, showing that the work complies with all the
relevant Standards. Only a licensed person will have insurance protecting their workmanship for 6 years.
Make sure you use a licensed person to install this water heater and ask for your Compliance Certificate.
DOES THE WATER CHEMISTRY AFFECT THE WATER HEATER?
The water heater is suitable for most public water supplies, however some water chemistries may have
detrimental effects on the water heater, its components and fittings. Refer to “Water Supplies” on page 41.
If you are in a known harsh water area or you are not sure of your water chemistry, have your water checked
against the conditions described on page 41.
HOW LONG WILL THE WATER HEATER LAST?
The water heater is supported by a manufacturer‟s warranty (refer to page 99). There are a number of
factors that will affect the length of service the water heater will provide. These include but are not limited to
the water chemistry, the water pressure, the water temperature (inlet and outlet) and the water usage
pattern. Refer to “Precautions” on page 7.
10
Page 11
TEMPERATURE CONTROL
CONTROLLERS
The Rheem 864 and 866 series can be installed with Rheem controllers to enable the user to control the
temperature of the delivered water from the outlet of the water heater. There are two families of Rheem
controllers suitable for installation with this water heater. These are the standard controllers and the Deluxe
controllers.
Standard Controllers
There are three types of standard controller. They are the Kitchen controller (Rheem PN 299853),
Bathroom1 controller (Rheem PN 299854) and the Bathroom2 controller (Rheem PN 299855). The standard
controllers are suitable for use on all 864 and 866 series models.
The standard controllers are identified by a „K‟ (Kitchen controller), „B1‟ (Bathroom1 controller) or „B2‟
(Bathroom2 controller) located on the front bottom left hand corner of the standard controller.
Deluxe Controllers
There are three types of Deluxe controller. They are the Kitchen Deluxe controller (Rheem PN 299861),
Bathroom1 Deluxe controller (Rheem PN 299862) and the Bathroom2 Deluxe controller (Rheem
PN 299863).
The Deluxe controllers are identified by a „K‟ (Kitchen Deluxe controller), „B1‟ (Bathroom1 Deluxe controller)
or „B2‟ (Bathroom2 Deluxe controller), located under the front panel, to the bottom left hand corner adjacent
to the BATH FILL VOLUME label.
The Deluxe controllers offer additional functions to the standard controllers. These are:
An assistance call function, which provides a voice prompt when pressed and will sound on all
controllers. This is useful should a family member require assistance when in the bathroom.
A Bath Fill mode, which is designed to allow the water heater to deliver a selected volume of water at a
selected temperature. Bath filling takes place when the hot tap is opened. When the set volume has
been delivered, the water flow from the water heater ceases. Refer to “Bath Fill Mode” on page 32.
Note: The bath level should be monitored periodically while this function is in use to avoid the possibility
of the bath overflowing. The Bath Fill mode should also be used with caution until you are familiar with
its operation.
Warning: Baths should not be left unattended whenever young children are present.
Warning: Temperature controllers must not be fitted to this water heater (864 series) if it is installed as
an in-series gas booster with a solar water heater system or if a Water Star water heater is installed because
water at a temperature much higher than the controller setting can be delivered. If a solar or Water Star
water heater has been installed to an existing water heater installation, then all controllers must be
disconnected and removed.
Notes:
Where more than one controller is installed, the second or third controller must be of the same family. A standard controller can only be installed with another standard controller(s) and a Deluxe controller
can only be installed with another Deluxe controller(s). A standard controller(s) and a Deluxe
controller(s) cannot be connected to the same water heater.
One, two or three controllers can be installed. Only one of each type of controller can be connected to
the water heater. Therefore, a maximum of three controllers only can be connected to each water
heater.
A Bathroom2 controller can only be installed if a Bathroom1 controller is installed and a Bathroom2
Deluxe controller can only be installed if a Bathroom1 Deluxe controller is installed.
Other manufacturers‟ controllers are not suitable to and cannot be installed with this water heater.
11
Page 12
TEMPERATURE CONTROL – STANDARD
STANDARD CONTROLLER FUNCTIONS
If one or more controllers are installed, at least one must be on for the water heater to operate. If all
controllers are off, the water heater will only deliver cold water.
on / off button – This button must be pressed once to turn on the controller.
A controller cannot be turned on if water is flowing from a hot tap.
To turn off a controller, press the on / off button once. The light will go out.
A controller can be turned off whilst water is flowing.
on / off operating light – The light in the on / off button will glow when the controller is turned on.
The light will go out when the controller is turned off.
priority light – This light will glow on a controller when that controller has priority.
The Bathroom controller(s), if they are turned on, have priority over the Kitchen
controller.
Priority means that controller has control of the water heater temperature setting.
The water temperature setting can only be adjusted by the controller that has priority.
in use light – This light will glow on all controllers, whether they are on or off, when hot water is
flowing, regardless of which controller has priority.
display panel – The current temperature setting is displayed on all controllers (whether hot water is
flowing or not), when any controller is on.
If all controllers are off, then the display remains blank.
The water volume can also be displayed on the Kitchen controller. The x10l symbol
glows when the water volume is displayed.
(up button) – The up button increases the temperature setting (refer to “Temperature Adjustment –
Standard Controller” on page 15).
(down button) – The down button decreases the temperature setting (refer to “Temperature
Adjustment – Standard Controller” on page 15).
water volume button (Kitchen controller only) – This feature enables an alarm to sound when a set volume
of water has flowed through the water heater (refer to “Water Volume Function –
Standard Controller” on page 20).
water volume operating light – The light in the water volume button will glow when the water volume button
is pressed and the water volume mode is turned on.
The light will go out when the water volume button is pressed and the water volume
mode is turned off.
water volume symbol – The x10l symbol below the display panel glows when the water volume mode is
turned on and the water volume is displayed.
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Page 13
STANDARD CONTROLLER
up
button
down
button
on / off
button
on / off
operating light
controller type
K = Kitchen
B1 = Bathroom1
B2 = Bathroom2
water volume
operating light
display panel
water volume
button
water volume
symbol
in use light
priority light
TEMPERATURE CONTROL – STANDARD
Note: water volume button, water volume operating light and water volume symbol are on the Kitchen
controller only.
SILENCING A CONTROLLER – STANDARD
The controller emits a sound whenever a button is pressed. This sound can be turned off to provide silent
operation.
To turn off the sound:
Press the on / off button, to deactivate the controller (on / off light is off). Press and hold the up () button. Press the on / off button, whilst the up () button is pressed.
The sound for the controller is deactivated. Repeat this procedure on the other controllers if you wish to
deactivate their sound. To restore the sound, repeat this procedure.
13
Page 14
TEMPERATURE CONTROL – STANDARD
Temperature settings
37
38
39
40
41
42
43
44
45
46
47
48
50
55
60
warm
average hot shower
hot
very hot
TEMPERATURE SETTINGS – STANDARD CONTROLLER
The temperature settings of each type of controller are:
Bathroom1 & 2 37°C to 48°C (in 1°C increments), 50°C Kitchen 37°C to 48°C (in 1°C increments), 50°C*, 55°C, 60°C
* limited to 50°C on an 866 series model.
The installation of a Bathroom controller(s) only (i.e. no Kitchen controller) limits the temperature setting of
the water heater to a maximum of:
864 series 50°C 866 series 50°C
regardless of the preset outlet temperature setting of the water heater.
The installation of a Kitchen controller will allow a maximum temperature setting of:
864 series 60°C 866 series 50°C
regardless of the preset outlet temperature setting of the water heater.
If controllers are not installed, the water heater defaults to the preset outlet temperature setting. This may be
up to:
864 series 75°C 866 series 50°C
Refer to “How Hot Should The Water Be?” on page 5.
On a building fitted with a temperature limiting device such as a tempering valve and where an 864 series
water heater is installed without a separate untempered hot water line to the kitchen, laundry or other nonablution area, although the Kitchen controller will be able to display temperatures above 50°C and the water
leaving the water heater will be at the set temperature, the maximum water temperature which can be
delivered to the hot water outlets in these locations is determined by the temperature setting of the
temperature limiting device. This is usually 50°C.
On a building fitted with a temperature limiting device set to 50°C, to enable the delivery of water
temperatures above 50°C to the kitchen, laundry or other non-ablution area, separate untempered pipe work
must be installed from the water heater to the hot water outlets in these locations.
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Page 15
TEMPERATURE CONTROL – STANDARD
Kitchen
Bathroom
864 series
60°C
50°C
866 series
50°C
50°C
TEMPERATURE ADJUSTMENT – STANDARD CONTROLLER
A controller must be on and have priority to be able to adjust the temperature setting. The temperature adjustment is made by pressing the up () button or down () button. The maximum temperature setting for the controllers are:
Each press of the up () button will increase the temperature setting by one increment. Pressing and holding the up () button will scroll the temperature setting up to a maximum 43°C if there
is hot water flowing or 45°C if there is no hot water flowing.
From the 45°C setting, the up () button must be pressed once for each increase in temperature
increment.
The temperature setting cannot be increased above 43°C whilst hot water is flowing. The minimum temperature setting for each type of controller is 37°C. Each press of the down () button will decrease the temperature setting by one temperature increment. Pressing and holding the down () button will scroll down the temperature setting. The temperature setting can be decreased from any temperature setting whether the hot water is flowing
or not.
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Page 16
TEMPERATURE CONTROL – STANDARD
KITCHEN CONTROLLER – STANDARD
The Kitchen controller allows the user to select the temperature setting for the hot water to be used in the
kitchen and laundry. It has a minimum temperature setting of 37°C and a maximum temperature setting of:
864 series 60°C 866 series 50°C
The Kitchen controller does not have priority if a Bathroom controller is on.
Notes on the Kitchen controller:
The controller cannot be turned on whilst a hot tap is open. The Kitchen controller must be on and have priority in order to adjust the temperature setting on the
Kitchen controller.
The Bathroom controller(s) can be turned off from the Kitchen controller.
Press and hold the on / off button on the Kitchen controller for three seconds.
This turns off all the controllers and the displays go blank.
If hot water is flowing from a hot tap, it will go cold.
Kitchen Controller
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Page 17
TEMPERATURE CONTROL – STANDARD
wa ter
vo lum e
on
of f
ch ec k
ho t wat er
te mp e ra tu re
b ef or e u se
50
C
pr ior ity
in us e
x10l
55
C
pr ior i ty
in us e
x10l
55
C
pr ior i ty
in us e
x10l
55
C
pr ior i ty
in us e
x10l
wa ter
vo lum e
on
of f
ch ec k
ho t wat er
te mp e ra tu re
b ef or e u se
C
pr ior ity
in us e
x10l
To operate the Kitchen controller:
1. Turn off the Bathroom controller(s)
If a temperature setting is displayed and the priority light is not glowing, it is necessary to turn off the
Bathroom controller(s) to gain priority.
Refer to the notes on the Kitchen controller on page 16.
2. Turn on the Kitchen controller
Press the on / off button.
The on / off operating light and the priority light will both
glow.
The previous Kitchen controller temperature setting will
be displayed on the temperature display panel.
3. Select the temperature setting
Press the up () button or down () button.
Refer to “Temperature Adjustment – Standard
Controller” on page 15.
The selected temperature setting will be displayed on
all controllers.
4. Open the hot tap.
The in use light will glow on all controllers.
5. Close the hot tap.
The in use light will go out on all controllers, if no other
hot tap is open.
6. Turn off the Kitchen controller
Press the on / off button.
The priority light and on / off operating light will go out
and the temperature display will go blank.
Important: Turn off the Kitchen controller after hot water usage
is finished in the kitchen and / or laundry. Refer to Important
note for Bathroom controllers on page 18.
17
Page 18
TEMPERATURE CONTROL – STANDARD
BATHROOM CONTROLLERS – STANDARD
The Bathroom controller(s) allows the user to select the temperature setting for the hot water to be used in
the bathroom. They have a minimum temperature setting of 37°C and a maximum temperature setting of:
864 series 50°C 866 series 50°C
The Bathroom controllers operate in tandem. Whenever an operation is selected on one Bathroom controller,
it is also set on the other Bathroom controller. The Bathroom controllers automatically have priority if they are
on.
Important: It is important to turn on the Bathroom controller before opening a hot tap in the bathroom
(priority is automatically gained). If the Bathroom controller is not on and the Kitchen controller is on (has
priority), then it is possible to receive water at a temperature higher than expected from a hot tap in the
bathroom. This temperature could be up to:
864 series 50°C if a temperature limiting device is installed in the hot pipe to the
bathroom or up to 60°C if a temperature limiting device is not installed.
866 series 50°C
Notes on the Bathroom controllers:
The controller cannot be turned on whilst a hot tap is open. When a Bathroom controller is turned on, it gains priority from the Kitchen controller. The Bathroom controller must be on in order to adjust the temperature setting on the Bathroom
controller.
The Kitchen controller can be turned off from a Bathroom controller.
Press and hold the on / off button on a Bathroom controller for three seconds.
This turns off all the controllers and the displays go blank.
If hot water is flowing from a hot tap, it will go cold.
Warning: It is advised to leave the Bathroom controller on after hot water usage is finished in the
bathroom. Turning off a controller in one bathroom will also turn off the controller in the other bathroom. The Kitchen controller will gain priority if it is on and the temperature setting can be up to:
864 series 60°C
866 series 50°C
If a hot tap is open in another bathroom, the water will be delivered at this temperature.
Bathroom Controller
18
Page 19
TEMPERATURE CONTROL – STANDARD
ch ec k
ho t wat er
te mp e ra tu re
b ef or e u se
on
of f
40
C
pr ior ity
in us e
42
C
pr ior i ty
in us e
42
C
pr ior i ty
in us e
42
C
pr ior i ty
in us e
To operate a Bathroom controller:
1. Turn off the Kitchen controller
If a temperature setting is displayed and the priority light is not glowing, it is advised to turn off the
Kitchen controller.
Refer to the notes on the Bathroom controllers on page 18.
2. Turn on the Bathroom controller
Press the on / off button.
The on / off operating light and the priority light will both
glow.
The previous Bathroom Deluxe controller temperature
setting will be displayed on the temperature display panel.
3. Select the temperature setting
Press the up () button or down () button.
Refer to “Temperature Adjustment – Standard Controller”
on page 15.
The selected temperature setting will be displayed on all
controllers.
4. Open the hot tap
The in use light will glow on all controllers.
5. Close the hot tap
The in use light will go out on all controllers, if no other
hot tap is open.
It is advised not to turn off the Bathroom controller(s).
Refer to the warning in the notes on page 18.
19
Page 20
TEMPERATURE CONTROL – STANDARD
wa ter
vo lum e
on
of f
ch ec k
ho t wat er
te mp e ra tu re
b ef or e u se
18
C
pr ior ity
in us e
x10l
wa ter
vo lum e
on
of f
ch ec k
ho t wat er
te mp e ra tu re
b ef or e u se
15
C
pr ior ity
in us e
x10l
on
of f
ch ec k
ho t wat er
te mp e ra tu re
b ef or e u se
42
C
pr ior ity
in us e
42
C
pr ior ity
in us e
wa t er
vo lum e
WATER VOLUME FUNCTION – STANDARD CONTROLLER
The water volume function is designed to warn, by a beeping sound, that a certain volume of water has been
delivered from the water heater. It does not stop either the flow of or the heating of water. This function
is particularly useful if a bath is being filled, or measuring the water consumed by the use of a shower.
The water volume function can only be set by the Kitchen controller. Refer to the notes on the water volume
function on page 21.
To operate the water volume alarm:
1. Turn on the water volume alarm
Press the water volume button.
The water volume operating light will glow.
The current set water volume (in litres divided by 10) will
be displayed and the x10l indicator will also glow.
E.g. the factory preset water volume of 180 litres is
shown as 18 x10l.
2. Adjust the water volume setting (if necessary)
To adjust the water volume setting, press the
up () button to increase the water volume or the
down () button to decrease the water volume.
Each press of the up () button or down () button will
change the water volume setting by 10 litres.
Pressing the up () button or down () button
continuously will scroll the water volume setting.
Fifteen seconds after the water volume has been
selected, the water volume operating light will start to
flash and the selected water volume is set.
The water volume operating light will continue to flash
until the alarm sounds.
A maximum of 500 litres (50 and x10l displayed) and a
minimum of 10 litres (1 and x10l displayed) can be set
with the water volume alarm.
3. Set the water temperature
Turn on the controller for the room where the hot water
is to be used.
Gain priority (if using the Kitchen controller).
Select the temperature setting.
4. Open the hot tap
The in use light will glow on all controllers.
Measurement of the water flow at the water heater will
commence when a hot tap is open and the water volume
operating light is flashing.
The alarm will sound when the set volume of water has
passed through the water heater.
20
Page 21
5. Turn off the alarm
wa ter
vo lum e
42
C
on
of f
ch ec k
ho t wat er
te mp e ra tu re
b ef or e u se
pr ior ity
in us e
x10l
42
C
pr ior i ty
in us e
Press the water volume button to turn off the alarm.
The water volume operating light goes out and 0 x10l is
displayed momentarily on the controller.
The temperature setting of the controller with priority is
then displayed.
6. Close the hot tap
If it is a Bathroom controller which is in use and has priority,
then it is advised to leave the controller on.
Refer to the warning in the notes on page 18.
If it is the Kitchen controller which is in use and has priority,
then it is advised to turn the controller off.
Refer to Important note for Bathroom controllers on
page 18.
Notes on the water volume function:
TEMPERATURE CONTROL – STANDARD
The water volume can only be set by the Kitchen controller. The Kitchen controller does not require priority nor to be on in order to set the water volume function. The water volume function can be set whilst a hot tap is open. The water volume alarm will only sound from the Kitchen controller. The water volume alarm will still sound if the Kitchen controller has been silenced (refer to “Silencing A
Controller” on page 13).
The factory preset water volume is 180 litres. If a hot tap is not opened for one hour after the new water volume has been set, then the setting will be
automatically cancelled. The water volume resets to the previously set water volume (or the factory
preset water volume if no water volume has previously been set).
To display the remaining water volume while water is being drawn, press the water volume button. After
a few seconds, the display returns to the temperature setting.
To turn off the water volume function before the alarm sounds, press the water volume button twice. The water volume is measured as the water flows through the water heater. Therefore if more than one
hot tap is open, the alarm will respond to the total water volume drawn from all taps and the expected
water volume from the first tap will be decreased.
If the hot tap is closed before the set water volume flows through the water heater and the water volume
button is left on, then the alarm will sound when the remaining water volume is consumed during a later
operation. To prevent the alarm from sounding, press the water volume button twice to turn it off.
21
Page 22
TEMPERATURE CONTROL – DELUXE
DELUXE CONTROLLER FUNCTIONS
If one or more Deluxe controllers are installed, at least one must be on or the bath fill function activated for
the water heater to operate. If all Deluxe controllers and the bath fill function are off, the water heater will only
deliver cold water.
ON / OFF button – The ON / OFF button must be pressed once to turn on the Deluxe controller. A Deluxe
controller cannot be turned on if water is flowing from a hot tap.
To turn off a Deluxe controller, press the ON / OFF button once. A Deluxe controller
can be turned off whilst water is flowing.
ON / OFF operating light – The light in the ON / OFF button will glow when the Deluxe controller is turned on.
The light will go out when the Deluxe controller is turned off.
ACTIVE light – The ACTIVE light will glow on a Deluxe controller when the controller is „active‟, i.e. it
has priority. The Bathroom Deluxe controller(s), if they are turned on, are „active‟ and
have priority over the Kitchen Deluxe controller.
ACTIVE or priority means that Deluxe controller has control of the water heater
temperature setting. The water temperature setting can only be adjusted by a Deluxe
controller that has priority and is displaying the ACTIVE light.
operating light – The operating light will glow on all Deluxe controllers, whether they are on or off, when
hot water is flowing, regardless of which Deluxe controller has priority.
temperature display panel – The current temperature setting is displayed in °C on all Deluxe controllers
(whether hot water is flowing or not), when any Deluxe controller is on. If all Deluxe
controllers are off, the display remains blank.
(up button) – The up button increases the water temperature setting (refer to “Temperature
Adjustment – Deluxe Controllers” on page 27).
(down button) – The down button decreases the water temperature setting (refer to “Temperature
Adjustment – Deluxe Controllers” on page 27).
assistance call button – Pressing this button sounds an alert message on all Deluxe controllers, indicating
that assistance is required in the room from which the assistance call button was
activated.
speaker – The audio of the voice prompts and chimes is emitted from the speaker.
BATH FILL button – The BATH FILL button must be pressed once to turn on the Bath Fill mode.
When the Bath Fill mode is turned on, the last selected bath fill water volume in litres
will be displayed in the bath fill water volume display panel and the last selected
bath fill temperature in °C will be displayed in the „temperature‟ display panel.
The bath fill water volume and temperature can be adjusted by using the BATH FILL
VOLUME and BATH FILL TEMPERATURE buttons located behind the hinged panel
on the lower half of the Deluxe controller (refer to “Bath-Fill Mode” on page 32).
To turn off the Bath Fill mode, press the BATH FILL button.
BATH FILL operating light – The light in the BATH FILL button will glow when the BATH FILL button is
pressed and the Bath Fill mode is turned on.
The light in the button will flash when the selected bath fill function is complete but
before the Bath Fill mode has been turned off.
The light will go out when the BATH FILL button is pressed and the Bath Fill mode is
turned off.
22
Page 23
TEMPERATURE CONTROL – DELUXE
Rheem
BATH (l)
42
°C
230
ACTIVE
BATH FILL
ON/OFF
K
BATH FILL
VOLUME
BATH FILL
TEMPERATURE
ACTIVE
Light on
2.
Adjust
Temperature
3.
Open hot
tap
4.
Hot Water
Press
1.
ON/OFF
Bath Fill
completed
(automatic)
Bath Fill Button
(Red light flashes)
6. Close hot tap
5.
Press Bath
Fill Button
(Red light on)
3.
4. Open hot tap
BATH FILL
Press Bath
Fill Button
(red light off)
7.
BATH FILL
Bath Fill
Bath
Water
Volume
Bath
Fill
Temp
Set Bath Fill Water Volume
and Temperature
1.
2.
BATH FILL
VOLUME
down button
BATH FILL
VOLUME
up button
BATH FILL
button
assistance call
button
BATH FILL
operating light
Deluxe controller type
K = Kitchen
B1 = Bathroom1
B2 = Bathroom2
brief Deluxe controller
operating instructions
bath-fill mode and
hot water mode
BATH FILL
TEMPERATURE
down button
BATH FILL
TEMPERATURE
up button
ON / OFF
button
ON / OFF
operating light
up
button
down
button
operating
light
ACTIVE
light
BATH FILL
indicator light
temperature
display panel
speaker
bath fill water volume
display panel
bath fill water volume display panel – The selected bath fill water volume is displayed in litres on all Deluxe
controllers.
The selected bath fill water volume is displayed whenever the Bath Fill mode is on
(refer to “Bath Fill Mode” on page 32) or when the bath fill water volume is being
adjusted and the Bath Fill mode is off.
If the bath fill water volume is being adjusted and the Bath Fill mode is off, then the
bath fill water volume display panel goes blank three (3) seconds after a BATH FILL
VOLUME button is last pressed.
At other times, if the Bath Fill mode is off, the bath fill water volume display panel
remains blank.
bath fill indicator light – this light in the display panel will glow when the bath fill water volume is displayed.
BATH FILL TEMPERATURE (up button) – The up button increases the bath fill water temperature setting
(refer to “Temperature Adjustment – Deluxe Controllers” on page 27 and to “Bath Fill
Mode” on page 32).
BATH FILL TEMPERATURE (down button) – The down button decreases the bath fill water temperature
setting (refer to “Temperature Adjustment – Deluxe Controllers” on page 27 and to
“BathFill Mode” on page 32).
BATH FILL VOLUME (up button) – The up button increases the bath fill water volume setting in
increments of 10 litres up to 500 litres. A further setting of 990 litres can be selected.
BATH FILL VOLUME (down button) – The down button decreases the bath fill water volume setting from
990 litres to 500 litres and in increments of 10 litres from 500 litres down to 10 litres.
DELUXE CONTROLLER
23
Page 24
TEMPERATURE CONTROL – DELUXE
VOICE PROMPT AND OPERATING TONE
The Deluxe controllers have a series of voice prompts and operating tones which sound during certain
operations.
The voice prompts and operating tones sound from all Deluxe controllers, regardless of which Deluxe
controller is being operated at the time.
Voice Prompt
The voice prompts are:
When either the up () button or BATH FILL TEMPERATURE (up button) is pressed
“hot water temperature has been increased”
When either the down () button or BATH FILL TEMPERATURE (down button) is pressed
“hot water temperature has been decreased”
When the BATH FILL VOLUME (up button) is pressed
“Caution, bath fill water volume has been increased, bath may overflow”
When the BATH FILL VOLUME (down button) is pressed
“bath fill water volume has been decreased”
When the BATH FILL button is pressed to turn on the bath Fill mode
“please set bath water volume and bath temperature, then open the hot water tap”
When the set bath fill water volume has been delivered from the water heater during Bath Fill mode
“the bath is ready, please turn off the hot water tap and press the BATH FILL button to finish”
When the BATH FILL button is pressed to halt the bath fill function before it is complete
“bath filling has been stopped, please turn off the hot water tap and press the BATH FILL button to
finish”
When the BATH FILL button is pressed to turn the Bath Fill mode off and the hot tap has not been
turned off
“please ensure the bath hot water tap is turned off”
When the Deluxe controllers have been turned off during the bath fill function
“bath filling has been stopped”
When the assistance call button is pressed
“assistance required, assistance required”
Operating Tone
The operating chime will sound when the temperature adjustment up () button or down () button is
pressed and the voice prompt is not speaking.
The operating beep will sound for each change in temperature increment when a BATH FILL
TEMPERATURE adjustment button is pressed or scrolled, whether the voice prompt is speaking or not.
The operating beep will sound for each change in volume increment when a BATH FILL VOLUME
adjustment button is pressed or scrolled and the voice prompt is not speaking.
24
Page 25
TEMPERATURE CONTROL – DELUXE
“assistance required,
assistance required”
BATH (l)
88
°C
ACTIVE
BATH FILL
ON/OFF
BATH (l)
88
°C
ACTIVE
BATH FILL
ON/OFF
Adjusting the Volume of the Voice Prompt and Operating Tone
The volume of the voice prompt and the operating tone can be adjusted to a level comfortable for you. The
volume of the voice prompt and the operating tone can be adjusted independently of each other. The volume
levels on a Deluxe controller are adjusted independently of another Deluxe controller.
The voice prompt and / or operating tone can also be turned off on an individual or all Deluxe controllers so
they do not sound at all.
The factory default volume setting of both the voice prompt and operating tone is medium [med]. If there is
an interruption to the water heater power supply, the volume of both the voice prompt and operating tone
returns to the default setting.
When adjusting the volume levels, the operating tone volume level is indicated by a chime, followed by the
voice prompt volume level which is indicated by two beeps. If during the volume setting procedure only the
chime is audible, this indicates the voice prompt is off. If during the volume setting procedure only the two
beeps is audible, this indicates the operating tone is off.
To adjust or turn off the volume for the voice prompt and operating tone:
Turn off all Deluxe controllers. Press and hold the up () button, then within four (4) seconds press the ON / OFF button.
Each press of the ON / OFF button will change the voice prompt and operating tone in the following
sequence:
operating tone [MAX], voice prompt [OFF]
operating tone [MIN], voice prompt [MIN]
operating tone [MIN], voice prompt [OFF]
operating tone [OFF], voice prompt [OFF]
operating tone [MAX], voice prompt [MAX]
operating tone [MED], voice prompt [OFF]
operating tone [MED], voice prompt [MED]
This order then repeats.
Note: If the ON / OFF button is not pressed within four (4) seconds of the up () button being pressed,
“CL” will start flashing on the temperature display panel. If this occurs, release the up () button and
recommence the procedure.
ASSISTANCE CALL FUNCTION
A Deluxe controller has an assistance call button. Should assistance be required, such as when in the
bathroom, a voice prompt will sound on all Deluxe controllers to notify others that assistance is required.
The Deluxe controller does not have to be on for the assistance call function to be activated and the function
can be activated during any operation.
To Call for Assistance
To operate the assistance call function:
1. Press the green assistance call button.
The voice prompt will sound on all Deluxe controllers,
“assistance required, assistance required”
The red light in the assistance call button will glow on all
Deluxe controllers for the duration of the voice prompt.
25
Page 26
TEMPERATURE CONTROL – DELUXE
Temperature settings
37
38
39
40
41
42
43
44
45
46
47
48
50
55
60
warm
average hot shower
hot
very hot
TEMPERATURE SETTINGS – DELUXE CONTROLLERS
The temperature settings of each type of Deluxe controller are:
Bathroom1 & 2 Deluxe 37°C to 48°C* (in 1°C increments), 50°C Kitchen Deluxe 37°C to 48°C* (in 1°C increments), 50°C**, 55°C, 60°C
* limited to 48°C when set to Bath Fill mode on 864 and 866 series model.
** limited to 50°C on an 866 series model.
The installation of a Bathroom Deluxe controller(s) only (i.e. no Kitchen Deluxe controller) limits the
temperature setting of the water heater to a maximum of:
864 series 50°C 866 series 50°C
regardless of the preset outlet temperature setting of the water heater.
The installation of a Kitchen Deluxe controller will allow a maximum temperature setting of:
864 series 60°C 866 series 50°C
regardless of the preset outlet temperature setting of the water heater.
If Deluxe or standard controllers are not installed, the water heater defaults to the preset outlet temperature
setting. This may be up to:
864 series 75°C 866 series 50°C
Refer to “How Hot Should The Water Be?” on page 5.
On a building fitted with a temperature limiting device such as a tempering valve and where an 864 series
water heater is installed without a separate untempered hot water line to the kitchen, laundry or other nonablution area, although the Kitchen Deluxe controller will be able to display temperatures above 50°C and
the water leaving the water heater will be at the set temperature, the maximum water temperature which can
be delivered to the hot water outlets in these locations is determined by the temperature setting of the
temperature limiting device. This is usually 50°C.
On a building fitted with a temperature limiting device set to 50°C, to enable the delivery of water
temperatures above 50°C to the kitchen, laundry or other non-ablution area, separate untempered pipe work
must be installed from the water heater to the hot water outlets in these locations.
26
Page 27
TEMPERATURE CONTROL – DELUXE
Kitchen
Bathroom
864 series
60°C
50°C
866 series
50°C
50°C
TEMPERATURE ADJUSTMENT – DELUXE CONTROLLERS
A controller must be on with the ACTIVE indicator displayed to be able to adjust the temperature setting. The temperature adjustment is made by pressing the up () button or down () button. The minimum temperature setting for each type of controller is 37°C. The maximum temperature setting for the controllers are:
Each press of the up () button will increase the temperature setting by one increment. Pressing and holding the up () button will scroll the temperature setting up to a maximum 43°C if there
is hot water flowing or 45°C if there is no hot water flowing.
From the 45°C setting, the up () button must be pressed once for each increase in temperature
increment.
The temperature setting cannot be increased above 43°C whilst hot water is flowing. Each press of the down () button will decrease the temperature setting by one temperature increment. Pressing and holding the down () button will scroll down the temperature setting. The temperature setting can be decreased from any temperature setting whether the hot water is flowing
or not.
Note: A Deluxe controller sounds a double beep at the 42°C temperature setting, if the voice prompt is not
speaking, when either the up () button or down () button has been pressed. The double beep does not
sound at the 42°C temperature setting when the BATH FILL TEMPERATURE (up button) or BATH FILL
TEMPERATURE (down button) is pressed.
27
Page 28
TEMPERATURE CONTROL – DELUXE
Rheem
BATH (l)
40
°C
120
ACTIVE
ON/OFF
BATH FILL
KITCHEN CONTROLLER – DELUXE
The Kitchen Deluxe controller allows the user to select the temperature setting for the hot water to be used in
the kitchen and laundry. It has a minimum temperature setting of 37°C and a maximum temperature setting
of:
864 series 60°C 866 series 50°C
The Kitchen Deluxe controller does not have priority (ACTIVE light is off) if a Bathroom Deluxe controller is
on.
Notes on the Kitchen Deluxe controller:
The Deluxe controller cannot be turned on whilst a hot tap is open. The Kitchen Deluxe controller must be on and have priority (ACTIVE light glows) in order to adjust the
temperature setting on the Kitchen Deluxe controller.
The Bathroom Deluxe controller(s) can be turned off from the Kitchen Deluxe controller.
Press and hold the ON / OFF button on the Kitchen Deluxe controller for three seconds. This turns off all
the Deluxe controllers, including the bath fill function if it is on, the displays go blank and the lights go
out. If hot water is flowing from a hot tap, it will go cold.
Kitchen Deluxe Controller
28
Page 29
To operate the Kitchen Deluxe controller:
BATH (l)
55
°C
8 8 8 8
ACTIVE
BATH FILL
ON/OFF
ON/OFF
BATH (l)
5 0
°C
8 8 8 8
ACTIVE
BATH FILL
ON/OFF
BATH (l)
55
°C
8 8 8 8
ACTIVE
BATH FILL
“hot water temperature
has been increased”,
or
“hot water temperature
has been decreased”
ON/OFF
BATH (l)
55
°C
8 8 8 8
ACTIVE
BATH FILL
ON/OFF
BATH (l)
55
°C
8 8 8 8
ACTIVE
BATH FILL
BATH (l)
55
°C
8 8 8 8
ACTIVE
BATH FILL
ON/OFF
1. Turn off the Bathroom Deluxe controller(s)
If a temperature setting is displayed and the ACTIVE
light is not glowing, it is necessary to turn off the
Bathroom Deluxe controller(s) to gain priority.
Refer to the notes on the Kitchen Deluxe controller
on page 28.
2. Turn on the Kitchen Deluxe controller
Press the ON / OFF button.
TEMPERATURE CONTROL – DELUXE
The light in the ON / OFF button and the ACTIVE
light will both glow.
The previous Kitchen Deluxe controller temperature
setting will be displayed on the temperature display
panel.
3. Select the temperature setting
Press the up () button or down () button.
When the up () button is pressed, the voice
prompt will sound;
“hot water temperature has been increased”
When the down () button is pressed, the voice
prompt will sound;
“hot water temperature has been decreased”
Refer to “Temperature Adjustment – Deluxe
Controllers” on page 27.
The selected temperature setting will be displayed
on all Deluxe controllers.
4. Open the hot tap.
The operating light will glow on all Deluxe controllers.
5. Close the hot tap.
6. Turn off the Kitchen Deluxe controller
Important: Turn off the Kitchen Deluxe controller after hot
water usage is finished in the kitchen and / or laundry. Refer
to Important note for Bathroom Deluxe controllers on
page 30.
The operating light will go out on all Deluxe controllers, if
no other hot tap is open.
Press the ON / OFF button.
The ACTIVE light and the ON / OFF light will go out
and the temperature display panel will go blank.
29
Page 30
TEMPERATURE CONTROL – DELUXE
Rheem
BATH (l)
40
°C
120
ACTIVE
ON/OFF
BATH FILL
B1
BATH FILL
VOLUME
BATH FILL
TEMPERATURE
ACTIVE
Light on
2.
Adjust
Temperature
3.
Open hot
tap
4.
Hot Water
Press
1.
ON/OFF
Bath
Water
Volume
Bath
Fill
Temp
Bath Fill
Set Bath Fill Water Volume
and Temperature
1.
2.
Bath Fill
completed
(automatic)
Bath Fill Button
(Red light flashes)
6. Close hot tap
5.
Press Bath
Fill Button
(Red light on)
3.
4. Open hot tap
BATH FILL
Press Bath
Fill Button
(Red light off)
7.
BATH FILL
Bathroom Deluxe
Controller
front cover
closed
front cover
open
BATHROOM CONTROLLERS – DELUXE
The Bathroom Deluxe controller(s) allows the user to select the temperature setting for the hot water to be
used in the bathroom. They have a minimum temperature setting of 37°C and a maximum temperature
setting of:
864 series 50°C 866 series 50°C
The Bathroom Deluxe controllers operate in tandem. Whenever an operation is selected on one Bathroom
Deluxe controller, it is also set on the other Bathroom Deluxe controller. The Bathroom Deluxe controllers
automatically have priority (ACTIVE light glows) if they are on.
Important: It is important to turn on the Bathroom Deluxe controller before opening a hot tap in the bathroom
(priority is gained automatically and the ACTIVE light glows). If the Bathroom Deluxe controller is not on and
the Kitchen Deluxe controller is on (will have priority and ACTIVE light glows), then it is possible to receive
water at a temperature higher than expected from a hot tap in the bathroom. This temperature could be up
to:
864 series 50°C if a temperature limiting device is installed in the hot pipe to the
bathroom or up to 60°C if a temperature limiting device is not installed.
866 series 50°C
Notes on the Bathroom Deluxe controllers:
The Deluxe controller cannot be turned on whilst a hot tap is open. When a Bathroom Deluxe controller is turned on, it gains priority (ACTIVE light glows) from the Kitchen
Deluxe controller.
The Bathroom Deluxe controller must be on in order to adjust the temperature setting on the Bathroom
Deluxe controller.
The Kitchen Deluxe controller can be turned off from a Bathroom Deluxe controller.
Press and hold the ON / OFF button on the Bathroom Deluxe controller for three seconds. This turns off
all the Deluxe controllers, including the bath fill function if it is on, the displays go blank and the lights go
out. If hot water is flowing from a hot tap, it will go cold.
Warning: It is advised to leave the Bathroom Deluxe controller on after hot water usage is finished in
the bathroom. Turning off a Bathroom Deluxe controller in one bathroom will also turn off the Bathroom Deluxe controller in the other bathroom. The Kitchen Deluxe controller will gain priority
(ACTIVE light glows) if it is on and the temperature setting can be up to:
864 series 60°C
866 series 50°C
If a hot tap is open in another bathroom, the water will be delivered at up to 50°C for an 866 series
model, or up to 50°C for an 864 series model if a temperature limiting device is installed in the hot pipe
to the bathroom or up to 60°C if a temperature limiting device is not installed.
30
Page 31
To operate a Bathroom Deluxe controller:
BATH (l)
55
°C
8 8 8 8
ACTIVE
BATH FILL
ON/OFF
ON/OFF
BATH (l)
4 0
°C
8 8 8 8
ACTIVE
BATH FILL
ON/OFF
BATH (l)
42
°C
8 8 8 8
ACTIVE
BATH FILL
“hot water temperature
has been increased”,
or
“hot water temperature
has been decreased”
ON/OFF
BATH (l)
42
°C
8 8 8 8
ACTIVE
BATH FILL
ON/OFF
BATH (l)
42
°C
8 8 8 8
ACTIVE
BATH FILL
1. Turn off the Kitchen Deluxe controller
If a temperature setting is displayed and the ACTIVE
and ON / OFF operating lights are not glowing, it is
advised to turn off the Kitchen Deluxe controller.
Refer to the notes on the Bathroom Deluxe
controllers on page 30.
2. Turn on the Bathroom Deluxe controller
Press the ON / OFF button.
The light in the ON / OFF button and the ACTIVE
light will both glow.
The previous temperature setting of the Bathroom
Deluxe controller will be displayed on the
temperature display panel.
3. Select the temperature setting
TEMPERATURE CONTROL – DELUXE
Press the up () button or down () button.
When the up () button is pressed, the voice
prompt will sound;
“hot water temperature has been increased”
When the down () button is pressed, the voice
prompt will sound;
“hot water temperature has been decreased”
Refer to “Temperature Adjustment – Deluxe
Controllers” on page 27.
The selected temperature setting will be displayed
on all Deluxe controllers.
4. Open the hot tap
The operating light will glow on all Deluxe controllers.
5. Close the hot tap
The operating light will go out on all Deluxe controllers, if
no other hot tap is open.
It is advised not to turn off the Bathroom Deluxe
controller(s).
Refer to the warning in the notes on page 30.
31
Page 32
TEMPERATURE CONTROL – DELUXE
BATH (l)
55
°C
8 8 8 8
ACTIVE
BATH FILL
ON/OFF
B1
BATH FILL
VOLUME
BATH FILL
TEMPERATURE
“hot water temperature has
been increased”
or
“hot water temperature has
been decreased”
BATH (l)
40
°C
120
ACTIVE
ON/OFF
BATH FILL
“caution, bath fill water volume has
been increased, bath may overflow”
or
“bath fill water volume has been
decreased”
BATH (l)
40
°C
120
ACTIVE
ON/OFF
BATH FILL
BATH FILL MODE
The Bath Fill mode is designed to allow the water heater to deliver a selected volume of water at a selected
temperature. The Bath Fill mode commences when the BATH FILL button is on and a hot tap is opened.
When the set volume has been delivered, the water flow from the water heater ceases and heating stops. It
is also useful for controlling the water volume used by a shower or other application.
Note: The bath level should be monitored periodically while this function is in use to avoid the possibility of
the bath overflowing. The Bath Fill mode should be used with caution until you are familiar with its operation.
Warning: Baths should not be left unattended whenever young children are present. After using the
bath fill function, check the water temperature before entering a bath, to ensure it is suitable and will not
cause scald injury.
The Bath Fill mode can be set and turned off at any of the Deluxe controllers. Refer to the notes on page 38.
Bath Fill Mode – Brief Guide
This guide provides a brief instruction on the operating sequence of the bath fill function. It is recommended
to read the explanatory notes and become familiar with each step in the bath fill function. Refer to “Bath Fill
Mode – Explanatory Notes” on page 34.
To operate the Bath Fill Mode:
1. Turn off all Deluxe controllers
It is advised to turn off all Deluxe controller(s) before
activating the Bath Fill mode.
Refer to the notes on the Bathroom Deluxe controllers
on page 30.
2. Pull down the front panel on the Deluxe controller.
The BATH FILL VOLUME and BATH FILL TEMPERATURE
up () and down () buttons will be exposed.
3. Set the Bath Fill temperature
Press the BATH FILL TEMPERATURE (up button) or
the BATH FILL TEMPERATURE (down button) to
select the desired bath fill temperature.
Refer to “Temperature Adjustment – Deluxe Controllers”
on page 27.
The selected temperature setting will be displayed on all
Deluxe controllers.
4. Set the bath fill water volume
Press the BATH FILL VOLUME (up button) or the
BATH FILL VOLUME (down button) to select the
desired bath fill water volume. Each press will change
the water volume setting by 10 litres.
Pressing the BATH FILL VOLUME (up button) or
BATH FILL VOLUME (down button) continuously will
scroll the water volume setting.
A maximum volume of 990 litres and a minimum volume
of 10 litres can be set. The volume changes in 10 litre
increments.
The selected bath fill water volume will be displayed and
the bath fill indicator light will glow on all Deluxe
controllers.
32
Page 33
5. Close the front panel on the Deluxe controller.
Rheem
BATH(l)
40
°C
120
ACTIVE
ON/OFF
BATHFILL
“please set bath water volume
and bath temperature, then
open the hot water tap”
BATH FILL
BATH (l)
40
°C
120
ACTIVE
ON/OFF
BATH FILL
BATH (l)
40
°C
120
ACTIVE
ON/OFF
“the bath is ready,
please turn off the hot water tap
and press the
BATH FILL button to finish”
BATH FILL
BATH (l)
40
°C
0
ACTIVE
ON/OFF
BATH FILL
BATH (l)
40
°C
0
ACTIVE
ON/OFF
“please ensure the bath hot
water tap is turned off”
BATH (l)
40
°C
0
ACTIVE
ON/OFF
BATH FILL
6. Turn on the Bath Fill mode
Press the BATH FILL button.
On all Deluxe controllers:
The BATH FILL operating light will glow.
The bath fill temperature setting will appear on
the temperature display panel.
The bath fill water volume will appear on the
bath fill water volume display panel.
The bath fill indicator light will glow.
7. Open the hot tap.
The operating light will glow on all Deluxe controllers.
Measurement of the water flow at the water heater will
commence when the hot tap is opened.
TEMPERATURE CONTROL – DELUXE
When the set volume of water has passed through the
water heater:
Water flow from the hot tap will cease.
The operating light will go out.
The bath fill water volume display panel will show
0 litres.
The temperature display will go blank.
The BATH FILL operating light will commence to
flash
The voice prompt will sound;
“the bath is ready, please turn off the hot water tap
and press the BATH FILL button to finish”
8. Close the hot tap.
9. Turn off the Bath Fill mode
Press the BATH FILL button.
The BATH FILL operating light and bath fill indicator
light will go out.
The bath fill water volume display will go blank.
Note: If the hot tap has not been turned off, the
voice prompt will sound;
“please ensure the bath hot water tap is turned off”
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Page 34
TEMPERATURE CONTROL – DELUXE
BATH (l)
4 0
°C
120
ACTIVE
ON/OFF
BATH FILL
B1
BATH FILL
VOLUME
BATH FILL
TEMPERATURE
ACTIVE
Light on
2.
Adjust
Temperature
3.
Open hot
tap
4.
Hot Water
Press
1.
ON/OFF
Bath
Water
Volume
Bath
Fill
Temp
Bath Fill
Set Bath Fill Water Volume
and Temperature
1.
2.
Bath Fill
completed
(automatic)
Bath Fill Button
(Red light flashes)
6. Close hot tap
5.
Press Bath
Fill Button
(Red light on)
3.
4. Open hot tap
BATH FILL
Press Bath
Fill Button
(Red light off)
7.
BATH FILL
BATH (l)
4 0
°C
120
ACTIVE
ON/OFF
BATH FILL
B1
BATH FILL
VOLUME
BATH FILL
TEMPERATURE
ACTIVE
Light on
2.
Adjust
Temperature
3.
Open hot
tap
4.
Hot Water
Press
1.
ON/OFF
Bath
Water
Volume
Bath
Fill
Temp
Bath Fill
Set Bath Fill Water Volume
and Temperature
1.
2.
Bath Fill
completed
(automatic)
Bath Fill Button
(Red light flashes)
6. Close hot tap
5.
Press Bath
Fill Button
(Red light on)
3.
4. Open hot tap
BATH FILL
Press Bath
Fill Button
(Red light off)
7.
BATH FILL
“hot water
temperature
has been
increased”
or
“hot water
temperature
has been
decreased”
Bath Fill Mode – Explanatory Notes
To operate the Bath Fill mode:
1. Turn off all Deluxe controllers
It is advised to turn off all Deluxe controller(s) before
activating the Bath Fill mode.
Refer to the notes on the Bathroom Deluxe
controllers on page 30.
The Deluxe controllers do not need to be on to set
the bath fill temperature and bath fill water volume
and to turn on the Bath Fill mode.
2. Pull down the front panel on the Deluxe controller.
The BATH FILL VOLUME and BATH FILL
TEMPERATURE up () and down () buttons will be
exposed.
3. Set the bath fill temperature
Press the BATH FILL TEMPERATURE
(up button) or the BATH FILL TEMPERATURE
(down button).
The first press of either the BATH FILL
TEMPERATURE (up button) or the BATH FILL
TEMPERATURE (down button) will bring up the
last selected bath fill temperature setting.
While the bath fill temperature is displayed, each
subsequent press of the BATH FILL
TEMPERATURE (up button) or BATH FILL
TEMPERATURE (down button) will change the
temperature setting.
Refer to “Temperature Adjustment – Deluxe
Controllers” on page 27.
When the BATH FILL TEMPERATURE
(up button) is pressed and the temperature
setting is increased, the voice prompt will sound;
“hot water temperature has been increased”
When the BATH FILL TEMPERATURE (down button) is pressed and the temperature setting is
decreased, the voice prompt will sound;
“hot water temperature has been decreased”
The selected temperature setting will be displayed in the temperature display panel and will be
displayed on all Deluxe controllers.
The temperature display panel will go blank 3 seconds after the last press of either of the bath fill
temperature adjustment buttons.
The bath fill temperature setting will be remembered when the BATH FILL button is pressed “on”.
34
Page 35
4. Set the bath fill water volume
BATH (l)
40
°C
120
ACTIVE
ON/OFF
BATH FILL
B1
BATH FILL
VOLUME
BATH FILL
TEMPERATURE
ACTIVE
Light on
2.
Adjust
Temperature
3.
Open hot
tap
4.
Hot Water
Press
1.
ON/OFF
Bath
Water
Volume
Bath
Fill
Temp
Bath Fill
Set Bath Fill Water Volume
and Temperature
1.
2.
Bath Fill
completed
(automatic)
Bath Fill Button
(Red light flashes)
6. Close hot tap
5.
Press Bath
Fill Button
(Red light on)
3.
4. Open hot tap
BATH FILL
Press Bath
Fill Button
(Red light off)
7.
BATH FILL
“caution,
bath fill water
volume has been
increased,
bath may overflow”
or
“bath fill water
volume has been
decreased”
Rheem
BATH (l)
40
°C
120
ACTIVE
ON/OFF
BATH FILL
BATH FILL
BATH (l)
40
°C
120
ACTIVE
ON/OFF
Rheem
“please set
bath water volume
and
bath temperature,
then open the
hot water tap”
Press the BATH FILL VOLUME (up button) or the
BATH FILL VOLUME (down button).
The first press of either the BATH FILL VOLUME
(up button) or the BATH FILL VOLUME
(down button) will display the last selected
bath fill water volume setting in the bath fill water
volume display panel and the bath fill indicator light
will glow.
While the bath fill water volume is displayed, each
subsequent press of the BATH FILL VOLUME
(up button) or BATH FILL VOLUME
(down button) will change the water volume
setting by 10 litres.
When the BATH FILL VOLUME (up button) is
pressed and the water volume setting is increased,
the voice prompt will sound;
“caution, bath fill water volume has been increased, bath may overflow”
When the BATH FILL VOLUME (down button) is pressed and the water volume setting is
decreased, the voice prompt will sound;
TEMPERATURE CONTROL – DELUXE
“bath fill water volume has been decreased”
Pressing the BATH FILL VOLUME (up button) or BATH FILL VOLUME (down button)
continuously will scroll the water volume setting.
A maximum volume of 990 litres and a minimum volume of 10 litres can be set. The maximum
volume of 990 litres is achieved in 10 litre increments up to 500 litres, then 990 litres is the next
setting.
The selected bath fill water volume will be displayed and the bath fill indicator light will glow on all
Deluxe controllers.
The bath fill water volume display panel will go blank
and the bath fill indicator light will go out 3 seconds
after the last press of either of the volume
adjustment buttons.
The set volume will be remembered when the
BATH FILL button is next pressed “on”.
5. Close the front panel on the Deluxe controller.
6. Turn on the Bath Fill mode
Press the BATH FILL button.
On all Deluxe controllers:
The BATH FILL operating light will glow.
The bath fill temperature setting will appear on
The bath fill water volume will appear on the
the temperature display panel.
bath fill water volume display panel.
The bath fill indicator light will glow.
The voice prompt will sound;
“please set bath water volume and bath
temperature, then open the hot water tap”
35
Page 36
TEMPERATURE CONTROL – DELUXE
BATH FILL
BATH (l)
40
°C
120
ACTIVE
ON/OFF
“the bath is ready,
please turn off the hot water tap
and press the
BATH FILL button to finish”
BATH FILL
BATH (l)
40
°C
0
ACTIVE
ON/OFF
BATH FILL
BATH (l)
40
°C
0
ACTIVE
ON/OFF
“please ensure the bath hot
water tap is turned off”
BATH (l)
40
°C
0
ACTIVE
ON/OFF
BATH FILL
7. Open the hot tap.
The operating light will glow on all Deluxe controllers.
Measurement of the water flow at the water heater will
commence when the hot tap is opened.
Notes:
If a second hot tap is opened when the Bath Fill
mode is turned on, the set bath fill water volume
expected from the first hot tap will be reduced by the
volume which flows through the second hot tap.
The bath fill temperature setting and bath fill water
volume setting can also be adjusted whilst a hot tap
is open and the Bath Fill mode is operating.
When the set volume of water has passed through the
water heater:
Water flow from the hot tap will cease.
The operating light will go out.
The bath fill water volume display panel will show
8. Close the hot tap.
0 litres.
The temperature display will go blank.
The BATH FILL operating light will commence to
flash
The voice prompt will sound;
“the bath is ready, please turn off the hot water tap
and press the BATH FILL button to finish”
9. Turn off the Bath Fill mode
Press the BATH FILL button.
The BATH FILL operating light and bath fill indicator
light will go out.
The bath fill water volume display will go blank.
Note: If the hot tap has not been turned off, the
voice prompt will sound;
“please ensure the bath hot water tap is turned off”
36
Page 37
TEMPERATURE CONTROL – DELUXE
“bath filling has been stopped,
please turn off the hot water tap
and press the
BATH FILL button to finish”
BATH FILL
BATH (l)
40
°C
0
ACTIVE
ON/OFF
BATH FILL
BATH (l)
40
°C
0
ACTIVE
ON/OFF
“please ensure the bath hot
water tap is turned off”
BATH (l)
40
°C
0
ACTIVE
ON/OFF
BATH FILL
Turning Off Bath Fill Mode During Its Operation
The bath fill operation can be interrupted by pressing the BATH FILL button before completion of the bath fill
operation.
If it is necessary to turn off the Bath Fill mode before the operation is complete, during Step 7:
Press the BATH FILL button
At this first press of the BATH FILL button
Water flow from the hot tap will cease
The operating light will go out
The bath fill water volume display panel will show
0 litres.
The temperature display will go blank
The bath fill operating light will flash
The voice prompt will sound
“bath filling has been stopped, please turn off the hot
water tap and press the BATH FILL button to finish”
Close the hot tap
Press the BATH FILL button again
At this second press of the BATH FILL button
The bath fill operating light and bath fill indicator light
will go out
The bath fill water volume display will go blank
Note: If the hot tap has not been turned off, the
voice prompt will sound
“please ensure the bath hot water tap is turned off”
37
Page 38
TEMPERATURE CONTROL – DELUXE
Notes on the Bath Fill mode:
The Bath Fill mode can be set, turned on and turned off at any of the Deluxe controllers. The Deluxe controllers do not require to have priority (ACTIVE light glowing) or be on in order to set the
bath fill water volume or bath fill temperature or to turn the BATH FILL button on.
The BATH FILL button cannot be turned on whilst a hot tap is open. The bath fill water volume and the bath fill temperature settings can be adjusted whilst a hot tap is open. If a hot tap is not opened for six hours after the new bath fill water volume and bath fill temperature has
been set, whilst the BATH FILL button is on, the settings will be automatically cancelled and will reset to
the previous settings or to the factory default settings if no previous settings have been set.
The factory default bath fill water volume setting is 180 litres. The factory default bath fill temperature setting is 40°C. The Bath Fill mode will automatically have priority when the BATH FILL button is pressed and the
Bath Fill mode is turned on. If the ACTIVE light is glowing on a Deluxe controller, it will go out. The
ACTIVE light on a Deluxe controller will not glow whenever the BATH Fill operating light is on.
Whilst water is flowing from a hot tap during the bath fill operation (BATH FILL operating light is on), a
Deluxe controller cannot be turned on or off:
if it is on, pressing the ON / OFF button will not turn it off
if it is off, pressing the ON / OFF button will not turn it on.
Whilst there is no water flowing from a hot tap and the BATH FILL operating light is on, a Deluxe
controller can be turned on (ON / OFF light glows), but it will not gain priority (ACTIVE light will not
glow).
Pressing the up () button or down () button above the ON / OFF button during the bath fill operation
(BATH FILL operating light is on) will not adjust the temperature setting.
Important
Ensure all hot taps are turned off after a bath fill operation is complete and before pressing the
BATH FILL button “OFF”. Otherwise;Water will flow from the hot tap when the BATH FILL button is pressed “OFF”.
The water will be cold if all Deluxe controllers are off, or hot if a Deluxe controller is ACTIVE.
The voice prompt will also sound;
“please ensure the bath hot water tap is turned off”.
38
Page 39
TEMPERATURE CONTROL – DELUXE
Opening a Second Hot Water Tap During Bath Fill Operation
The bath fill water volume is measured as the water flows through the water heater. If more than one hot
tap is open, the Bath Fill mode will measure the total water volume drawn from all taps and the expected
water volume from the first tap will be decreased.
If the hot water supply should cease unexpectedly, check to see if the BATH FILL operating light is
flashing
If the BATH FILL operating light is flashing, this indicates the set bath fill water volume has been
delivered and the bath fill operation is complete
If further hot water is required for the application:
Turn off the hot tap
Press the bath fill button to turn off the Bath Fill mode
Recommence the Bath Fill procedure from Step 3, ensuring the water volume is adjusted to the
volume required to complete the application.
Early Completion of Bath Fill Operation
If the hot tap is closed before the set water volume flows through the water heater and the Bath Fill
button is left on, the Bath Fill mode remains active for six hours.
If during this time a hot tap is turned on, the bath fill operation continues until the remaining bath fill
water volume is consumed, then
The water flow will cease and the voice prompt will sound;
“the bath is ready, please turn off the hot water tap and press the BATH FILL button to finish”
Close the hot tap
Press the BATH FILL button
To prevent the bath fill operation completing and interrupting the hot water supply, whilst the hot tap
is off, then
press the BATH FILL button twice to turn it off
The first press of the BATH FILL button causes the bath fill operating light to flash and the
voice prompt will sound
“bath filling has been stopped, please turn off the hot water tap and press the BATH FILL
button to finish”
The second press of the BATH FILL button causes the bath fill operating light to go off.
Interrupting Bath Fill Operation
The bath fill operation can be interrupted by:
Pressing the BATH FILL button before completion of the bath fill operation
Refer to “Turning Off Bath Fill Mode During Its Operation” on page 37,
Or by,
Pressing and holding the ON / OFF button on any Deluxe controller for three seconds.
This turns off all the Deluxe controllers, including the bath fill function. The displays go blank and
the lights go out.
A voice prompt will sound;
“bath filling has been stopped”
Hot water flowing from a hot tap will go cold.
Turn off the hot tap.
39
Page 40
TEMPERATURE CONTROL – DELUXE
“hot water temperature has
been increased”
or
“hot water temperature has
been decreased”
BATH (l)
46
°C
120
ACTIVE
ON/OFF
BATH FILL
“hot water temperature has
been decreased”
or
“hot water temperature has
been increased”
BATH (l)
40
°C
120
ACTIVE
BATH FILL
ON/OFF
BATH (l)
46
°C
120
ACTIVE
ON/OFF
BATH FILL
Operation of the Bath Fill mode whilst a Deluxe Controller is ACTIVE
It is recommended the Bath Fill mode be set and operated with the Deluxe controllers turned off (refer to
Step 1 on page 34).
However, if a Deluxe controller is ACTIVE during the setting and operation of the Bath Fill mode, then the
following additional events occur:
During Step 3, when the bath fill temperature is being set
The temperature setting of the ACTIVE Deluxe controller will
display in the temperature display panel three seconds after
the BATH FILL TEMPERATURE button is last pressed.
When the Deluxe controller temperature setting is higher
than the bath fill temperature setting, the voice prompt will
sound;
“hot water temperature has been increased”
When the Deluxe controller temperature setting is lower than
the bath fill temperature setting, the voice prompt will sound;
“hot water temperature has been decreased”
During Step 6, when the BATH FILL button is pressed to turn the Bath Fill mode on
The Bath Fill mode has priority when operating. When the BATH FILL button is pressed, the Bath Fill mode
will gain priority and over-ride the settings of all Deluxe controllers if they are on.
The ACTIVE light will go out if it is on. The bath fill temperature setting will replace the temperature
setting in the temperature display panel.
When the bath fill temperature setting is lower than the
Deluxe controller temperature setting, the voice prompt will
sound;
“hot water temperature has been decreased”
When the bath fill temperature setting is higher than the
Deluxe controller temperature setting, the voice prompt will
sound;
“hot water temperature has been increased”
During Step 9, when the BATH FILL button is pressed to turn the
Bath Fill mode off
The ACTIVE light will glow on the Deluxe controller which
has priority.
The temperature setting of the ACTIVE Deluxe controller will
display in the temperature display panel.
Notes
If it is a Bathroom Deluxe controller which is in use and it is on, i.e. it has priority and the ACTIVE light is
glowing, then it is advised to leave the controller on.
Refer to the warning in the notes on page 30.
If it is the Kitchen Deluxe controller which is in use and it is on, i.e. it has priority and the ACTIVE light is
glowing, then it is advised to turn the controller off.
Refer to Important note for Bathroom controllers on page 30.
40
Page 41
WATER SUPPLIES
-1.0
no warranty applies to a:
-continuous flow copper heat exchanger
SATURATION INDEX (SI)
GAS CONTINUOUS FLOW WATER HEATERS
WITHIN WARRANTY
SPECIFICATION
SATURATION INDEX
(calculated @ 80°C water temperature)
no warranty applies to a:
-continuous flow copper heat exchanger
+0.4+0.80
very corrosivevery scaling
scaling
corrosive
This water heater must be installed in accordance with this advice to be covered by the Rheem
warranty.
This water heater is manufactured to suit the water conditions of most public reticulated water supplies.
However, there are some known water chemistries which can have detrimental effects on the water heater
and its operation and / or life expectancy. If you are unsure of your water chemistry, you may be able to
obtain information from your local water supply authority. This water heater should only be connected to a
water supply which complies with these guidelines for the Rheem warranty to apply.
CHANGE OF WATER SUPPLY
The changing or alternating from one water supply to another can have a detrimental effect on the operation
and / or life expectation of a heat exchanger in a continuous flow water heater.
Where there is a changeover from one water supply to another, e.g., a rainwater tank supply, bore water
supply, desalinated water supply, public reticulated water supply or water brought in from another supply,
then water chemistry information should be sought from the supplier or it should be tested to ensure the
water supply meets the requirements given in these guidelines for the Rheem warranty to apply.
SATURATION INDEX
The saturation index (SI) is used as a measure of the water‟s corrosive or scaling properties.
In a corrosive water supply, the water can attack copper parts and cause them to fail. Where the saturation
index is less than –1.0, the water is very corrosive and the Rheem warranty does not apply to a copper heat
exchanger in a continuous flow water heater.
In a scaling water supply calcium carbonate is deposited out of the water onto any hot metallic surface.
Where the saturation index exceeds +0.80, the Rheem warranty does not apply to a copper heat exchanger
in a continuous flow water heater.
Water which is scaling may be treated with a water softening device to reduce the saturation index of the
water.
Refer to the Saturation Index chart on page 41.
41
Page 42
SAVE A SERVICE CALL
Check the items below before making a service call. You will be charged for attending to any condition or
fault, which is not related to manufacture or failure of a part (refer to “Terms of the Rheem Warranty” on
page 99).
NO DISPLAY ON THE CONTROLLER
Is the controller turned on?
Press the on / off button (refer to “Temperature Control” on pages 11 to 40).
Is the water heater plugged in and the power outlet switched on? Is power available in the house?
Try using another electrical appliance.
COLD WATER FROM THE HOT TAP
Is the controller turned on?
Press the on / off button (refer to “Temperature Control” on pages 11 to 40).
Close the hot tap, wait 10 seconds and open the hot tap again. Is the hot tap open enough?
The burners will not light if the flow rate is less than 2.0 L / min.
Is the water heater plugged in and the power outlet switched on? Is power available in the house?
Try using another electrical appliance.
Is the isolation valve in the gas line open? Is there a gas supply to the rest of the house?
Try lighting another gas appliance.
Has the gas line been purged of air after installation?
Refer to your plumber.
WATER IS TOO HOT OR NOT HOT ENOUGH
Does the controller you are using have priority? (refer to “Temperature Control” on pages 11 to 40)
Note: For an 866 series water heater, 50°C is the maximum available temperature setting.
NO WATER FROM THE HOT TAP
No flow of water from the hot tap may indicate a restriction in or failure of the cold water supply to the water
heater. Check for water flow at other taps and that the cold water isolation valve (refer to page 57) is fully
open.
WATER FLOW FLUCTUATES
More than two or three taps in use at the same time may cause a decrease in the hot water flow from the
taps. This can also be evident if the water heater has been installed as an in-series gas booster to a solar
water heater and the solar heated water is at a low temperature.
Are there more than two or three taps open, or are appliances such as a dishwasher or washing
machine, in use at the same time?
Ensure only two or three taps or appliances are on at the one time.
Check the flow of the water from one tap, e.g., the shower.
The shower should be adjusted so the hot tap is fully open.
42
Page 43
SAVE A SERVICE CALL
GAS BOOSTER OPERATING TOO FREQUENTLY
If the water heater is installed as an in-series gas booster to a solar water heater, you may find that the water
heater operates more frequently than expected. This will occur when the solar heated water temperature is
lower than 58°C, which may be experienced during periods of low solar energy gain or if there has been
heavy hot water usage. Factors to consider are:
Hot tap not used recently
If a hot tap has not been used for a while, the water in the pipe work between the solar storage tank and
the in-series gas booster may have cooled down. The in-series gas booster will sense the cooler water
and this will cause the burners on the water heater to ignite and boost the water temperature when a hot
tap is first turned on. The burners will extinguish when solar preheated water of 58°C or higher from the
solar storage tank reaches the in-series gas booster (refer also to “Fan Continues to Run after Water
Heater Operation Stops” on page 43).
Insufficient sunlight
Insufficient sunlight due to cloudy weather during hotter months or low solar energy contribution in
colder months may mean the in-series gas booster operates more often.
Collectors shaded
If trees or other objects shade the solar collectors or if the glass is dirty, the effectiveness of the solar
collectors will be greatly reduced. Have the trees trimmed or the solar collectors relocated if the
obstruction is permanent or clean the collector glass.
Ensure the glass on your solar collectors is free of dust, salt spray or any other matter, which may
reduce the effectiveness of the solar collectors. If the collector glass becomes dirty, hose down or if the
solar collectors are accessible, wash the collector glass with water and a soft brush when the solar
collectors are cool.
Collector area is too small
For most installations, the number of solar collectors recommended in Rheem literature has been
proven to provide the required solar energy to meet the average family needs. However, in some
circumstances, it may be necessary to install an additional solar collector.
Are you using more hot water than you think?
Is one outlet (especially the shower) using more hot water than you think?
Very often it is not realised the amount of hot water used, particularly when showering. Carefully review
the family‟s hot water usage. As you have installed an energy saving appliance, energy saving should
also be practised in the home. Adjust your water usage pattern to take advantage of maximum solar
gains.
Have your plumber install a flow control valve to each shower outlet, basin and sink to reduce water
usage.
Water heater size
Do you have the correct size water heater for your requirements?
The sizing guide in the sales literature and on the Rheem website (www.rheem.com.au) suggests
average sizes that may be needed.
FAN CONTINUES TO RUN AFTER WATER HEATER OPERATION STOPS
It is the normal operation of the water heater for the fan to continue running after heating of the water is
finished. The fan may run for up to six minutes after the burners extinguish, to prepare for the next ignition.
SMELL OF FLUE GASES
The flue system may incorporate a condensate drain and condensate trap. A condensate trap must be filled
with water to prevent the escape of flue gases. If the water has evaporated flue gases may escape.
Remove the clamp securing the hose of the condensate trap to the spigot on the flue outlet. Remove the
hose from the spigot and fill the condensate trap with water. Reconnect the hose to the spigot. Ensure the
hose is not kinked when reconnected.
43
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SAVE A SERVICE CALL
CLOUDS OF WHITE ‘VAPOUR’ FROM THE FLUE TERMINAL
During the heating cycle, it is not unusual to see water vapour clouds
steaming from the flue terminal, particularly on cold days. This is
normal operation of the water heater.
PRESSURE RELIEF VALVE DISCHARGING
A pressure relief valve is incorporated into the water heater controls.
This valve protects the water heater, by allowing water to escape, in
the event of excessive pressure build up in the waterways.
Normal operation
A small volume of water may discharge from the bottom of the
water heater when a hot tap is suddenly closed.
Continuous dribble
A continuous dribble may indicate the water supply pressure is
above the design pressure for the water heater. If so, a pressure
limiting valve must be installed on the cold water supply pipe to
the water heater (refer to “Mains Water Supply” on page 47).
ERROR CODE
The water heater provides a diagnostic error code in the event of an interruption to its operation. The error
code is displayed on the controller(s) (if installed) and on the OK MONITOR on the front of the water heater
as a numerical value. If an error code appears:
Close the hot tap, turn off the controller(s) and switch off the
electrical supply to the water heater.
Check the gas isolation valve at the gas inlet to the water heater is
fully open.
Wait 5 minutes, then switch on the electrical supply to the water
heater, turn on a controller and open a hot tap.
If the error code persists, take note of the numerical code, turn off the
hot tap and turn off the controller(s). Phone Rheem Service or their
nearest Accredited Service Agent to arrange for inspection.
HIGHER THAN EXPECTED GAS BILLS
Should you at any time, feel your gas account is too high, we suggest
you check the following points:
Is one outlet (especially the shower) using more hot water than
you think?
Carefully review the family‟s hot water usage. Inexpensive flow
control valves can be easily fitted to the shower outlets to reduce
water usage.
Is the in-series gas booster operating too frequently?
Refer to “Gas Booster Operating Too Frequently” on page 43.
Has there been an increase in hot water usage?
An increase in hot water usage will result in an increase in water heater operation.
Has your water heating tariff rate been increased by your gas retailer since your previous account?
IF YOU HAVE CHECKED ALL THE FOREGOING AND STILL BELIEVE YOU NEED ASSISTANCE,
PHONE RHEEM SERVICE OR THEIR NEAREST ACCREDITED SERVICE AGENT.
44
Page 45
INSTALLATION – WATER HEATER
THIS WATER HEATER IS FOR INDOOR INSTALLATION ONLY.
THIS WATER HEATER IS NOT SUITABLE FOR POOL HEATING.
Check the water heater is suitable for the gas type available.
(refer to the rating label on the water heater)
INSTALLATION STANDARDS
The water heater must be installed:
by a qualified person, and in accordance with the installation instructions, and in compliance with Standards AS/NZS 3500.4, AS 5601 or AS/NZS 5601.1, as applicable under local
regulations, and all local codes and regulatory authority requirements.
All packaging materials must be removed from the water heater prior to its installation.
WATER HEATER APPLICATION
This water heater is designed for use in a single family domestic dwelling for the purpose of heating potable
water. Its use in an application other than this may shorten its life.
If this water heater is to be used where an uninterrupted hot water supply is necessary for the application or
business, then there should be redundancy within the hot water system design. This should ensure the
continuity of hot water supply in the event that this water heater was to become inoperable for any reason.
We recommend you provide advice to the system owner about their needs and building backup redundancy
into the hot water supply system.
The 864 series of water heater may be installed as an in-series gas booster to a solar water heater. For
information relating to the function and operation of the solar water heater, refer to the Owner‟s Guide and
Installation Instructions supplied with the solar water heater.
Note: The 866 series water heater is marked “THIS APPLIANCE DELIVERS WATER NOT EXCEEDING
50°C IN ACCORDANCE WITH AS 3498” on the front panel. This model;
must not be installed as an in-series gas booster to a solar water heater, as water temperature greater
than 50°C can be delivered from the water heater contravening its compliance to AS 3498.
must not be installed with a Water Star water heater as water temperature greater than 50°C can be
delivered from the system.
Note: AS 3498 requires that a water heater provides the means to inhibit the growth of Legionella bacteria in
potable water. When this water heater is used as an in-series booster for a solar water heater it can satisfy
this AS 3498 requirement provided it is energised, the booster preset outlet temperature setting is 70°C or
higher, and that a remote temperature controller is not used.
WATER HEATER LOCATION
The water heater should be installed close to the most frequently used outlet and its position chosen with
safety and service in mind. If this water heater is part of a solar water heater system, it should also be
installed close to the solar storage tank. Make sure people (particularly children) will not touch the flue outlet.
The flue outlet and air inlet must be clear of obstructions.
Clearance must be allowed for servicing of the water heater. The water heater must be accessible without
the use of a ladder or scaffold. Make sure the entire front panel can be removed for service. You must be
able to read the information on the rating plate. Remember you may have to take the entire water heater out
later for servicing.
There are also special requirements in AS 5601 and AS/NZS 5601.1 for water heaters installed in a garage,
an enclosed space and other locations. Remember all local authorities have regulations about putting water
heaters into roof spaces.
45
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INSTALLATION – WATER HEATER
This water heater must be installed vertically upright with
the water, gas and power connections on the underside,
pointing toward the floor. The back of the water heater can
be either against a wall or supported by a frame.
Note: The water heater must be well secured to the wall or
frame using two fasteners each at the top and bottom of
the unit (refer to page 53 for mounting hole positions and
weight of the water heater). Use the screws provided only
if they are suitable for the wall or frame type. Otherwise
select and use alternative fasteners suitable for the
application. The fasteners must be capable of bearing the
full weight of the water heater so it may not work loose nor
impose any load on the gas and water pipe work
connected to the water heater. Refer to the fastener
manufacturer‟s information and recommendations for the
type of fastener to use for the wall or frame type and load
bearing requirements.
For a single water heater installation, refer to the typical installation diagram on page 56.
For a dual water heater installation using the Ez-Link system, refer to “Ez-Link System Dual Installation” on
page 77 and the typical installation diagram on page 81.
The water heater must not be installed in an area with a corrosive atmosphere where chemicals are stored or
where aerosol propellants are released. Remember the air may be safe to breathe, but when it goes through
a flame, chemical changes take place which may attack the water heater.
VENTILATION
This water heater is to be installed with a Rheem coaxial flue system. The kit enables a room sealed
installation, drawing air for combustion from outside of the building.
The ventilation of a room or an enclosure such as a cupboard, where the water heater is installed must
comply with the requirements of AS 5601 or AS/NZS 5601.1, as applicable under local regulations.
SECONDARY FLUE
A secondary flue must be installed with an indoor water heater to discharge combustion products to outside
the building. The water heater MUST ONLY be installed with a certified Rheem coaxial flue system.
Where more than one water heater is installed, each water heater must be individually flued using a certified
Rheem coaxial flue system. A common flue system MUST NOT be used.
Refer to “Flueing” on page 59 for details on the flue requirements and installation details.
SAFE TRAY
Where damage to property can occur in the event of the water heater leaking, the water heater must be
installed over a safe tray. Construction, installation and draining of a safe tray must comply with
AS/NZS 3500.4 and all local codes and regulatory authority requirements.
PIPE COVER
The pipe work to the water heater can be housed within a pipe cover. A pipe cover kit (PN 299848) is
available for such an installation. Refer to the installation instructions which accompany the pipe cover kit.
46
Page 47
INSTALLATION – WATER HEATER
Model
27
Relief valve setting
1750 kPa
Max. mains supply pressure
1000 kPa
Min. mains supply pressure *
140 kPa
* minimum water supply pressure required to achieve the
rated flow and performance
FROST PROTECTION
The water heater has a frost protection system. The frost protection system will protect the water heater from
damage, by preventing ice forming in the waterways of the water heater, in the event of freezing conditions
occurring.
The frost protection system will be rendered inoperable if electrical power is not available at the water heater.
Damage to the water heater caused by freezing of the pipe work to or from the water heater is not covered
under the Rheem warranty. Refer to AS/NZS 3500.4 for precautions to be taken for installations in frost
prone areas. The water heater is not suitable for installation in areas where the ambient temperature falls
below -20°C (including wind chill factor).
The cold water line to the water heater must be insulated with suitable thickness insulation if freezing
conditions are likely to occur. The insulation must be fitted to the underside of the water heater and be
weatherproof and UV resistant if exposed.
MAINS WATER SUPPLY
Where the mains water supply pressure exceeds that shown in the table below, an approved pressure
limiting valve that does not have non return valve characteristics (such as an RMC PSL series valve) is
required and should be fitted as shown in the installation diagram (refer to page 57).
Notes:
It is not recommended to install this water heater with a low pressure water supply. A minimum water supply pressure of 140 kPa is required to achieve the rated flow and performance of
the water heater.
If this water heater is installed as an in-series gas booster for a solar water heater, the maximum water
supply pressure to the solar water heater, without an expansion control valve (ECV), is generally
800 kPa, however it may be less than this for some models. Refer to the Owner‟s Guide and Installation
Instructions supplied with the solar water heater for maximum mains supply pressure details.
If sludge or foreign matter is present in the water supply, it is recommended a suitable filter be
incorporated in the cold water line to the water heater.
This water heater is not suitable for connection to bore water or spring water unless a water treatment
device is fitted.
Refer to “Water Supplies” on page 41 for further information on water chemistry.
47
Page 48
INSTALLATION – WATER HEATER
HOT WATER DELIVERY
This water heater can deliver water at temperatures which can cause scalding.
It is necessary and we recommend that a temperature limiting device be fitted between an 864 series water
heater and the hot water outlets in any ablution and public areas such as a bathroom, ensuite or public
amenities, to reduce the risk of scalding. The installing plumber may have a legal obligation to ensure the
installation of this water heater meets the delivery water temperature requirements of AS/NZS 3500.4 so that
scalding water temperatures are not delivered to a bathroom, ensuite or other ablution or public area.
The temperature limiting device used with a continuous flow gas water heater should have:
a specified „minimum temperature differential‟ between the hot water inlet and the tempered water outlet
of no greater than 10°C, and
a specified „maximum permitted pressure variation‟ in the supply between the hot water inlet and the
cold water inlet of no less than 15%.
Refer to the specifications of the temperature limiting device.
Where a temperature limiting device is installed adjacent to the water heater, the cold water line to the
temperature limiting device can be branched off the cold water line either before or after the isolation valve
and pressure limiting valve to the water heater.
If a pressure limiting valve is installed on the cold water line to the water heater and the cold water line to a
temperature limiting device branches off before this valve or from another cold water line in the premises,
then a pressure limiting valve of an equal pressure setting may be required prior to the temperature limiting
device.
Two Temperature Zones Using a Temperature Limiting Device
An 866 series water heater will not deliver temperatures exceeding 50°C in accordance with AS 3498. There
is no statutory requirement in AS/NZS 3500.4 to fit a temperature limiting device if this water heater is
installed in other than an early childhood centre, school, nursing home or a facility for young, aged, sick or
disabled people. Refer to “Water Temperature Diagrams” on page 52.
Gas Booster for a Solar Water Heater
The temperature limiting device used with an 864 series in-series gas booster as part of a solar water heater
installation must have the additional capability of receiving a hot water supply temperature of up to 99°C if
the solar water heater does not have an over temperature protection system to limit the water to no greater
than 90°C, such as the Rheem Premier Hiline thermosiphon closed circuit system.
Warning: Temperature controllers must not be fitted to this water heater (864 series) if it is installed as
an in-series gas booster with a solar water heater system because water at a temperature much higher than
the controller setting can be delivered. If a solar water heater has been installed to an existing water heater
installation, then all controllers must be disconnected and removed.
48
Page 49
INSTALLATION – WATER HEATER
from solar
storage tank
to solar
storage tank
from solar
storage tank
to solar
storage tank
Where a temperature limiting device is installed adjacent to the in-series gas booster, the cold water line to
the temperature limiting device can be branched off the cold water line either before or after the isolation
valve and pressure limiting valve to the solar storage tank, but it MUST BE before the non return valve prior
to an open circuit direct system. The cold water line to the temperature limiting device can be branched off
the cold water line either before or after the non return valve prior to a closed circuit indirect system. If an
expansion control valve is required, it must always be installed after the non return valve and be the last
valve prior to the solar storage tank.
Warning: A non return valve MUST BE installed on the cold water line to the solar storage tank AFTER
the cold water branch to a temperature limiting device prior to an open circuit direct system. Due to the
higher water temperatures generated under certain conditions in the solar collectors of an open circuit direct
solar water heater, an additional effective back-flow prevention device also should be used as an extra
safeguard. Valve manufacturer RMC recommends Dual Check Valve model N7150, as being suitable for this
application.
If a combination isolation valve and non return valve (duo or trio valve) is installed on the cold water line to
an open circuit direct solar water heater and the cold water line to the temperature limiting device branches
off after this valve, then a second non return valve must be installed between the cold water branch and the
solar storage tank. Due to the higher water temperatures generated under certain conditions in the solar
collectors of an open circuit direct pumped solar water heater, an effective back-flow prevention device
should be used as the second non return valve as an extra safeguard. Valve manufacturer RMC
recommends Dual Check Valve model N7150, as being suitable for this application.
If a pressure limiting valve is installed on the cold water line to the solar water heater and the cold water line
to a temperature limiting device branches off before this valve or from another cold water line in the
premises, then a pressure limiting valve of an equal pressure setting may be required prior to the
temperature limiting device.
In-series Gas Booster as part of an Open Circuit Direct Solar Water Heater Installation
Two Temperature Zones Using a Temperature Limiting Device
In-series Gas Booster as part of a Closed Circuit Solar Water Heater Installation
Two Temperature Zones Using a Temperature Limiting Device
49
Page 50
INSTALLATION – WATER HEATER
CIRCULATED HOT WATER FLOW AND RETURN SYSTEM
A Rheem 864 627 model continuous flow water heater can be installed as part of a circulated hot water flow
and return system in a building.
Notes:
the preset outlet temperature setting of the water heater must be set to at least 60°C.
Water should not be circulated from a water heater with a temperature setting of less than 60°C.
the preset outlet temperature setting of the water heater should be set to at least 65°C if the water
temperature decreases by more than 5°C through a circulated hot water flow and return system due to
heat loss in the ring main.
temperature controllers should not be installed with a water heater as part of a circulated hot water flow
and return system, including when installed as part of an Ez-Link System dual installation.
The circulator must be:
sized and set to provide a minimum flow rate of 3.0 L/min through the recirculated hot water flow and
return system, and
either thermostatically and / or timer controlled.
The circulator must not be set to operate continuously, i.e. 24 hours per day.
Warning: A Rheem 866 series continuous flow water heater must not be installed as part of a circulated
hot water flow and return system in a building.
Temperature Limiting Device
A temperature limiting device cannot be installed in circulated hot water flow and return pipe work. The
tempered water from a temperature limiting device cannot be circulated. Where a circulated hot water flow
and return system is required in a building, a temperature limiting device can only be installed on a dead leg,
branching off the circulated hot water flow and return pipe.
If circulated tempered water were to be returned back to the water heater, depending on the location of the
return line connection on the water supply line to the water heater, then either:
water will be supplied to the cold water inlet of the temperature limiting device at a temperature
exceeding the maximum recommended water supply temperature, or
when the hot taps are closed no water will be supplied to the cold water inlet of the temperature limiting
device whilst hot water will continue to be supplied to the hot water inlet of the temperature limiting
device.
These conditions may result in either water at a temperature exceeding the requirements of AS/NZS 3500.4
being delivered to the hot water outlets in the ablution areas, or the device closing completely and not
delivering water at all, or the device failing. Under either condition, the operation and performance of the
device cannot be guaranteed.
50
Page 51
INSTALLATION – WATER HEATER
from solar
storage tank
Circulated Hot Water Flow and Return
Continuous Flow Gas Water Heater
Circulated Hot Water Flow and Return
In-series Gas Booster as part of a Solar Water Heater Installation
REDUCING HEAT LOSSES
The hot water line from the water heater and the pipe work between the solar storage tank, if one is installed,
and the in-series gas booster must be insulated in accordance with the requirements of AS/NZS 3500.4. The
insulation must be weatherproof and UV resistant if exposed. The insulation must be fitted up to the
connections on the both the underside of the water heater and the solar storage tank.
51
Page 52
INSTALLATION – WATER HEATER
WATER TEMPERATURE DIAGRAMS
864 Series - Kitchen and Bathroom Controllers 866 Series – Kitchen and Bathroom Controllers
864 Series - Kitchen Controller Only 866 Series - Kitchen Controller Only
864 Series - Bathroom Controllers Only 866 Series - Bathroom Controllers Only
864 Series - No Controllers 866 Series - No Controllers
Notes:
Temperature Limiting Devices – refer to “Hot Water Delivery” on page 48. Factory preset outlet temperature setting is:
864 series 60°C 866 series 50°C
52
Page 53
DIMENSIONS AND TECHNICAL DATA
MOUNTING HOLES
2x TOP
2x BOTTOM
Ø127
351
10 to 40
650
707
672
17
49
21
132
127
5
HOT WATER OUTLET
POWER LEAD CONNECTION
GAS
CONNECTION
COLD WATER INLET
POWER LEAD
CONNECTION
HOT WATER
OUTLET
GAS
CONNECTION
COLD WATER
INLET
763
240
131
Ø127
331
130
38
53
119
240
28
107
86
Model
864 627
866 627
Rated delivery
(@ 40°C rise)
litres / min
16.7
Recovery
(@ 25°C rise)
litres / min
27
MassEmpty (unpackaged)
kg
24
Gas Details
Hourly Gas
Consumption
(MJ)
Min Gas Pressure
(kPa)
Test Point Gas Pressure (kPa)
Max Gas Pressure
(kPa)
minimum
maximum
Model
627
627
627
627
627
Natural
205
1.13
0.165
0.900
3.50
Propane
205
2.75
0.252
1.550
3.50
INSTALLATION – WATER HEATER
Model numbers: N = Natural, P = Propane.
Letter N or P is included in the model number, e.g. 864627NF, to denote gas type.
F = Frost protection.
Technical data is subject to change.
53
Page 54
INSTALLATION – WATER HEATER
DIMENSIONS – STANDARD CONTROLLERS
Kitchen Controller (Standard)
Bathroom Controller (Standard)
54
Page 55
DIMENSIONS – DELUXE CONTROLLERS
120
120
24
120
UUP
Set Bath Fill Water Volume
and Temperature
Bath
Water
Volume
Bath
Fill
Temp
Bath Fill
1. 2. 3. 5. 7.
Press Bath
Fill Button
(Red light on)
4. Open hot tap
Bath Fill
completed
(automatic)
Bath Fill Button
(Red light flashes)
6. Close hot tap
Press Bath
Fill Button
(Red light on)
BATH FILLBATH FILL
Hot Water
Press
ACTIVE
Light on
ON/OFF
Adjust
Temperature
Open hot
tap
1. 2. 3. 4.
120
120
160
24
160
120
120
120
INSTALLATION – WATER HEATER
Deluxe Controller – Cover Closed
Deluxe Controller – Cover Open
55
Page 56
INSTALLATION – WATER HEATER
TYPICAL INSTALLATION – INDOOR LOCATION
56
Page 57
CONNECTIONS – PLUMBING
Model
864 627
866 627
Hot water connection
R¾/20
Cold water connection
R¾/20
Gas inlet connection
R¾/20
HOT
WATER
POWER
CORD
PRESSURE
LIMITING
VALVE
(not required if water
heater is installed as
an inline gas booster
to a solar water heater)
GATE VALVE
OR
BALL VALVE
GAS
COCK
COLD OR SOLAR
PREHEAT WATER
GAS
Gas Water Heater
Cold (or Solar Preheat) and Hot Water
and Gas Connection Details
All plumbing work must be carried out by a qualified person and in compliance with the Standard
AS/NZS 3500.4 and all local codes and regulatory authority requirements.
All gas work must be carried out by a qualified person and in compliance with the Standard AS 5601 or
AS/NZS 5601.1, as applicable under local regulations, and all local codes and regulatory authority
requirements.
CONNECTION SIZES
WATER INLET AND OUTLET
All pipe work must be cleared of foreign matter before
connection and purged before attempting to operate the
water heater. All olive compression fittings must use brass
or copper olives. Use thread sealing tape or approved
thread sealant on all fittings.
A full flow gate valve or ball valve must be installed on the
cold water line or solar preheat water line to the water
heater. A non return valve or stop tap must not be installed. An acceptable arrangement is shown in the
diagram. Refer also to “Hot Water Delivery” on page 48
and to “Mains Water Supply” on page 47.
A disconnection union must always be provided at the cold
water inlet and hot water outlet on the water heater to
allow for disconnection of the water heater.
Insulation used on the cold and hot water lines must
extend up to the cold water inlet and hot water outlet of the
water heater.
Notes:
It is essential all pipe connections be correctly aligned, otherwise component connections within the
water heater may be strained and / or components themselves misaligned. It is recommended also,
wherever possible, pipe connections be made at the water heater first and final pipe runs be made in
soft copper pipe to allow some adjustment for misalignment.
Use the spanner flats on the water heater fittings and take care to avoid twisting the water inlet and
outlet pipes inside the jacket.
The maximum supply temperature to the water heater when used as an in-series gas booster for a solar
water heater should not exceed 80°C.
57
Page 58
CONNECTIONS – PLUMBING
PIPE SIZES
The pipe sizing for hot water supply systems should be carried out by persons competent to do so, choosing
the most suitable pipe size to ensure adequate flow for each individual application. Reference to the
technical specifications of the water heater and local regulatory authority requirements must be made.
To achieve true mains pressure operation, the cold water line to the water heater should be the same size or
bigger than the hot water line from the water heater.
The minimum recommended cold pipe or solar preheat pipe and hot pipe size is DN20.
IN-SERIES BOOSTER
The pipe work between the solar storage tank (if one is installed) and the in-series gas booster has a
minimum recommended pipe size of DN20, MUST BE of copper and be fully insulated in accordance with
the requirements of AS/NZS 3500.4.
The insulation must be weatherproof and UV resistant if exposed. The insulation must be fitted up to the
connections on both the solar storage tank and the in-series gas booster. A full flow isolation valve must be
installed on the water line to the in-series gas booster.
GAS INLET
The gas connection is made at the underside of the water heater. The pipe work must be cleared of foreign
matter before connection and purged before attempting to operate the water heater. An isolation valve and
disconnection union must be installed to allow servicing and removal of the water heater (refer to the
diagram on page 57).
Note: Refer to the Gas Installations Standard AS 5601 or AS/NZS 5601.1 for the correct method of sizing
the gas supply pipe to the water heater. The pipe size selection must take into account the high gas input of
this water heater (refer to table on page 53) as well as all of the other gas appliances in the premises.
Warning: Always isolate the water heater before pressure testing the gas supply system. Disconnect the
water heater after the isolation valve to prevent the risk of serious damage to the gas control. The Rheem
warranty does not cover damage of any nature resulting from failure to observe this precaution. Refer to
rating label for gas types and pressures.
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FLUEING
SECONDARY FLUE
A secondary flue must be installed with an indoor water heater to discharge combustion products to outside
the building. The water heater MUST ONLY be installed with certified Rheem coaxial flue components
carrying the label opposite. DO NOT use any other type of flue parts.
Where more than one water heater is installed, each water heater must
be individually flued using certified Rheem coaxial flue components.
A common flue system MUST NOT be used.
The installation of the secondary flue must be carried out by a qualified person and be in accordance with
the Gas Installations Standard AS 5601 or AS/NZS 5601.1, as applicable under local regulations, local
authority requirements and the installation instructions. A charge will be made for any service related call due
to the installation of the flue system not complying with these installation instructions.
The water heater must be flued separately from all other appliances and flued to the outdoors. Minimum
clearance requirements apply from the flue terminal in accordance with AS 5601 or AS/NZS 5601.1 (refer
also to “Flue Terminal Location” on page 61). Do not install the flue to discharge into a chimney. There is no
requirement on the flue to maintain a minimum distance from combustible materials.
Warning: Where the flue penetrates through walls, floors or ceilings, the penetration must comply with
local regulations for fire rating. The coaxial flue system does not have nor provides a fire rating.
The water heater flue may be terminated either horizontally with a Horizontal Flue Terminal or vertically with
a Vertical Flue Terminal. The secondary flue must be self supporting and not impose a load on the water
heater.
Flue runs must be adequately supported along both horizontal and vertical runs. The maximum
recommended unsupported span for a horizontal run should be no more than 2.0 m. Support isolation
hanging bands should be used. Do not use wire. Wall Brackets (PN 295129) are available and should be
used for vertical runs. The coaxial flue components are to be connected together using the screws provided.
The flue outside diameter is 127 mm.
Warning: Never operate the water heater unless it has been installed in accordance with the installation
instructions. Failure to install the water heater in accordance with the installation instructions, properly flueing
the water heater to the outdoors and ensuring it has an adequate air supply, will result in unsafe operation of
the water heater, possibly causing fire, explosion, serious injury and asphyxiation from carbon monoxide.
A sealing gasket is located at one end of the inner flue. Check all flue components to ensure the gasket is in
place and properly seated. DO NOT install if any gaskets are missing. Contact Rheem Service or their
nearest Accredited Service Agent if the gasket is missing.
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FLUEING
horizontal flue terminal
(PN 295116)
trim ring
(PN 295125)
vertical flue terminal
(PN 295117)
condensate trap
(PN 295139)
90° bend
(PN 295118)
45° bend
(PN 295119)
straight length – 300 mm
(PN 295126)
wall bracket
(PN 295129)
male to male (MM) adapter
(PN 295124)
female to female (FF) adapter
(PN 295123)
adjustable straight length – 560 to 890 mm
(PN 295127)
straight length – 900 mm
(PN 295122)
COMPONENTS
A complete flue system is comprised from the following components.
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FLUEING
FLUE TERMINAL LOCATION
The water heater must be located to ensure that the location of the flue terminal complies with the
requirements of AS 5601 or AS/NZS 5601.1, as applicable under local regulations. As a guide the following
requirements are extracted from the Gas Installations Standard. The distances are measured along the wall
from the flue penetration.
Horizontal Flue Terminal Location
At least 300 mm between the top of the flue terminal and the eaves. At least 300 mm between the bottom of the flue terminal and the ground, balcony or other surface. At least 500 mm between the flue terminal and the edge of any opening into the building, such as an
openable door or window, measured horizontally*.
At least 1500 mm between the top of the flue terminal and the edge of any opening into the building,
such as an openable window, measured vertically.
At least 300 mm between the flue terminal and a return wall or external corner, measured horizontally*. At least 1500 mm between the flue terminal and any opening into a building, in the direction of the flue
discharge.
At least 500 mm between the flue terminal and a fence, wall or other obstruction, in the direction of the
flue discharge.
At least 300 mm between the flue terminal and any other flue terminal, cowl or other combustion air
intake.
Note: * If these horizontal distances cannot be achieved, AS/NZS 5601.1 states an equivalent horizontal
distance measured diagonally from the nearest discharge point of the flue terminal to the opening may be
deemed to comply. Check with the local regulator.
For a multiple unit installation, refer to “Horizontal Flue Terminations” on page 73 for minimum distances
between flue terminals.
Vertical Flue Terminal Location
At least 300 mm between the underside of the flue terminal and the nearest part of a non-trafficable roof. At least 1500 mm between the top of the flue terminal and the edge of any opening into the building,
such as an openable window, measured vertically.
At least 500 mm between the flue terminal and any building structure or obstruction facing the terminal,
measured horizontally.
At least 1500 mm between the flue terminal and the edge of any opening into the building, measured
horizontally.
At least 300 mm between the flue terminal and any other flue terminal, cowl or other combustion air
intake.
For a multiple unit installation, refer to “Vertical Flue Terminations” on page 73 for minimum distances
between flue terminals.
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FLUEING
CONDENSATE
SPIGOT
REMOVE
CLIP
REMOVE
RUBBER CAP
condensate drain spigot
FLUE LENGTHS
Maximum Flue Length
The system will not operate if there is excessive restriction (pressure drop) in the flueing system.
The secondary flue between the water heater and the flue terminal must:
not exceed a maximum length of 9.0 m. have no more than three (3) 90° bends. be installed with a gradient of 20 mm per metre of horizontal run.
Note: Ensure the seam of the inner flue in horizontal runs is at the top of the installation.
Minimum Flue Length
The minimum horizontal flue distance which may be used is 300 mm, provided:
one 90° Bend is connected to the flue outlet of the water heater, and the Horizontal Flue Terminal is connected to the 90° Bend.
FLUE CONDENSATE
Condensate from the combustion gases may
form in the flue. The flue outlet assembly at
the top of the water heater incorporates a
condensate drain spigot to allow for draining of
this condensate.
This spigot is covered by a rubber cap held in
position by a clamp. For certain types of
installations, it will be necessary to remove the
clamp and cap and install a Condensate Trap
(PN 295139) and drain line.
The Condensate Trap must be filled with water
prior to the operation of the water heater.
Refer to “Condensate Trap and Condensate
Drain Line” on page 63.
Draining the Condensate
A Condensate Trap and drain line must be installed under the following conditions in order to prevent
condensate from draining back into the water heater:
Where vertical sections exceeding 2 m are incorporated in a horizontally terminating flue system. Where the flue terminates vertically. Where there is a horizontal run of flue between two bends and the bend closest to the flue terminal is
orientated upward.
This horizontal run of flue must have a gradient upward to the flue terminal. Condensate will drain
back toward the water heater.
Failure to install a Condensate Trap and drain line could allow acidic flue gas condensate to enter into the
water heater flue-way, causing premature failure of the water heater. Any resultant faults will not be covered
by the Rheem warranty.
Note: A horizontal run of flue connecting directly to a Horizontal Flue Terminal must have a gradient
downward to the flue terminal. Condensate will drain from the flue terminal.
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FLUEING
Condensate Trap and Condensate Drain Line
Condensate Trap and Condensate Drain Line
Where the installation requires a Condensate Trap and condensate drain line:
1. Remove the clamp and rubber cap from the condensate drain spigot on the water heater flue outlet
assembly.
2. Locate the Condensate Trap in a suitable position adjacent
to the water heater.
The loop of the condensate trap MUST BE below the spigot
of the condensate drain section to ensure proper drainage.
Secure to the wall with the pipe saddle supplied.
If required, trim the hose length to suit the installation.
Ensure the structure of the Condensate Trap including the
fixed loop is not altered and the trimmed hose seals to the
spigot.
3. Fill the condensate trap with water.
4. Fit the shorter end of the silicone tube to the 16 mm spigot of
the water heater flue outlet, ensuring a constant fall to the
condensate trap.
Secure to the spigot with the clamp removed in step 1.
Ensure the silicon hose is not kinked.
5. Plumb the outlet of the Condensate Trap to drain.
Ensure the silicon hose is not kinked.
The drain line should be as short as possible, have a continuous fall all the way from the Condensate
Trap to the discharge outlet and have no tap, valves or other restrictions in the pipe work.
The outlet of the drain line must be in such a position that flow can be easily seen, but arranged so the
condensate will not cause injury, damage or nuisance.
Warning: Failure to fill with water may cause flue gasses to escape through the condensate trap. Check
regularly to ensure the condensate trap is filled with water, replenishing when required.
Notes
AS/NZS 3500.4 section 5.12, is used as a guide in preparing the following drainage recommendations.
As the condensate is mildly acidic, copper tube and fittings must not be used as they will corrode. Use UPVC (Unplasticised Polyvinyl Chloride) or PE (polyethylene) piping. The outlet of the drain line must be in such a position that flow can be easily seen, but arranged so that
discharge will not cause injury, damage or nuisance.
The drain line must not discharge onto electrical connections, earth stakes, copper pipe, concrete paths
or into a pond.
For a multiple unit installation, refer to “Multiple Water Heater Condensate Trap and Condensate Drain Line
Installation” on page 74.
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FLUEING
HORIZONTAL FLUE RUNS
There are a number of basic installation requirements which must be followed for a flue installation
incorporating horizontal flue runs.
Failure to observe these precautions can lead to the premature failure of the flue system and / or
water heater.
The flue must be installed with the seam of the inner flue
toward the top of the installation.
A horizontal section of flue must be installed with a
gradient of 20 mm per metre (1 in 50 or 1° fall) of
horizontal run.
A horizontal run of flue between two bends, where the
bend closest to the flue terminal is orientated upward,
must have a gradient upward to the flue terminal.
Condensate will drain back toward the water heater. A Condensate Trap and drain line must be
installed where the horizontal flue is installed with an upward gradient. Refer to “Draining the
Condensate” on page 62.
This ensures any condensate formed during operation of the water heater is prevented from
draining back into the water heater.
A horizontal run of flue connecting directly to a Horizontal Flue Terminal must have a gradient downward
to the flue terminal.
This prevents rainwater from entering the flue draining back into the water heater.
Use Male to Male and Female to Female Adapters to reverse the direction of flue insertion where
three or more sections of flue are used in a horizontal flue run and the flue drains toward the flue
terminal. Refer to the diagram “Typical Installation – Horizontal Terminal with One Bend” on
page 64.
This provides for proper draining of condensate without pooling at the flue component joins.
Typical Installation – Horizontal Terminal with One Bend
64
Page 65
FLUEING
Typical Installation
Horizontal Terminal with Multiple Vertical and Horizontal Sections
Typical Installation Typical Installation
Vertical Flue Vertical Terminal with Vertical and Horizontal Sections
65
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FLUEING
position template
HORIZONTAL FLUE INSTALLATION
Horizontal Flueing – Directly Behind Water Heater
This method of flue installation is used where the secondary flue is to penetrate and terminate immediately
behind the wall on which the water heater is mounted.
Do not plumb the water heater prior to this type of flue installation, as the water heater (if mounted) requires
to be removed from the wall prior to the final installation of the flue.
Notes:
Ensure each flue component is fully engaged and the rubber seal on the inner duct is well seated at
each joint.
Each flue component is supplied with screws to connect to the adjacent flue component. The screws are
located in a bag taped to the outside of the flue component.
To install a horizontal flue and termination directly behind the water heater:
1. Carefully remove the template inserted as the middle pages of this installation instructions booklet.
2. Align the mounting bracket holes on the template exactly over
the upper wall mounting bracket holes on the water heater.
This step presumes the water heater is hung on the wall.
It may be convenient to tape the template to the wall. Note: Ensure there are no studs, noggins, pipes or electrical
cables located in the wall where the flue is to penetrate
3. Mark the pilot hole location through the centre of the template.
Remove but DO NOT DISCARD the template.
4. Remove the water heater from the wall.
Note: It is necessary to remove the water heater from the wall
to allow the fitting and installation of the flue. It is also good
practice so no debris from the drilling operation enters the water
heater flue outlet.
5. Drill a pilot hole using a 6.5 mm diameter or smaller drill bit.
The drill bit must be long enough to penetrate completely through the outer skin of the external wall.
Note: Ensure the drill remains level and straight during this step.
6. Cut along the middle of the boldcircle marked “Cut Line” on the template.
7. Align the centre of the template with the pilot hole on the wall surface and scribe around the template
onto the wall.
The circle should be 150 mm in diameter.
Remove but DO NOT DISCARD the template.
8. Align the centre of the template with the pilot hole on the outside wall surface and scribe around the
template onto the wall.
The circle should be 150 mm in diameter.
Remove the template.
9. Drill or cut the flue termination hole through the wall using a cutting tool suitable for the wall construction.
Note: The Trim Ring (PN 295125) will cover a 150 mm diameter hole.
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Note: Steps 10 to 14 can only be conducted whilst the water heater is off the wall.
flue components required
10. Connect the 90° Bend (PN 295118) to the water heater flue
outlet so it is orientated behind the water heater.
Fit the end of the bend down over the water heater flue
outlet as far as it will go.
Ensure there is a minimum 35 mm and maximum 42 mm
overlap, the rubber seal on the inner flue is well seated
and the bend is fully engaged on the water heater flue
outlet.
Secure the bend to the outlet with the screws provided.
11. Fit the 300 mm Straight Length (PN 295126) of flue to the
90° Bend, if required.
Note: A total wall thickness of greater than 170 mm will
require a 300 mm Straight Length of flue.
12. Fit the Horizontal Terminal (PN 295116) to either the
90° Bend or 300 mm Straight Length of flue.
13. Secure each flue component using the sheet metal screws
provided.
FLUEING
14. Fit a Trim Ring over the last section of flue.
15. Rehang the water heater on the wall, carefully inserting the
flue assembly through the wall penetration.
The water heater should be installed in its final location and
fixed in position before completing the flue installation.
Securely fasten the water heater to the wall at each of the
Wall Bracket mounting points.
Adjust the mounting brackets at the top and bottom of the
water heater if required. Bracket adjustment of up to 30 mm
can be made and may assist with flue fitment and alignment.
16. Check the end of the outer skin of the flue terminal extends a
minimum of 75 mm from the face of the external wall.
17. Apply an adequate bead of sealant around the flue assembly
and exterior wall of the building, using a general purpose
silicone sealant suitable for outdoor application.
Failure to properly seal the flue penetration through the wall will result in long term damage due to
weather conditions.
18. Apply an adequate bead of sealant on the rear face of a Trim Ring, using a general purpose silicone
sealant suitable for outdoor application.
Fit the Trim Ring over the flue terminal and press against the wall.
19. Apply an adequate bead of sealant around the flue assembly and interior wall of the building and on the
rear face of the Trim Ring, using a general purpose silicone sealant suitable for indoor application.
Press the Trim Ring against the wall.
20. Upon completion of the secondary flue installation, remove the warning label adhered to the top left
hand corner of the water heater‟s front panel.
Refer to “Connections – Electrical” on page 76 electrical connection details and “Commissioning” on page 89
for the commissioning details of the water heater.
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FLUEING
Horizontal Flueing – Extended Flue Run
Notes:
Ensure each flue component is fully engaged and the rubber seal on the inner duct is well seated at
each joint.
Each flue component is supplied with screws to connect to the adjacent flue component. The screws are
located in a bag taped to the outside of the flue component.
Refer to diagrams:
“Typical Installation – Horizontal Terminal with One Bend” on page 64, and
“Typical Installation – Horizontal Terminal with Multiple Vertical and Horizontal Sections” on
page 65.
To install an extended horizontal flue and termination:
1. Install the water heater in its final location.
2. Connect the 90° Bend (PN 295118) to the water heater flue outlet and rotate in the desired direction of
discharge, if the flue is not to have a change of direction from horizontal to vertical.
Fit the end of the bend down over the water heater flue outlet as far as it will go.
Ensure there is a minimum 35 mm and maximum 42 mm overlap, the rubber seal on the inner flue
is well seated and the bend is fully engaged on the water heater flue outlet.
Secure the bend to the outlet with the screws provided.
3. Mark the location where the top of the flue is to penetrate the wall to outside of the building.
If the flue is not to have a change of direction from horizontal to vertical, then to accurately mark this
position:
Measure the vertical distance from the floor to
the top of the 90° Bend, and
Measure the horizontal distance from the wall
behind the water heater to the centre of the
90° Bend, and
Then, where the flue is expected to penetrate
the wall, mark the vertical distance up from the
floor and the horizontal distance out from the
wall measured from the previous steps.
Note: If the flue is to have an additional one or two horizontal changes of direction, then it is not
necessary to measure or mark the horizontal distance from the wall behind the water heater to the
centre of the 90° Bend.
Alternatively, using a level, run from the top of the 90° Bend to a location horizontal on the wall
where the flue will penetrate and mark this point on the wall
Measure the horizontal distance, along the proposed flue route, from the end of the 90° Bend to the
where the flue is to penetrate the wall.
Divide this measurement by 50 to calculate the vertical distance fall of the flue (allowing for a 1 in 50
fall).
Measure this distance down from the previous mark placed on the wall.
This point will be the top of the flue termination hole and the flue will have a gradient of 20 mm per
metre of length towards the terminal.
Note: Ensure there are no studs, noggins, pipes or electrical cables located in the wall where the flue is
to penetrate
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FLUEING
4. Carefully remove the template inserted as the middle pages of this installation instructions booklet.
Cut along the middle of the boldcircle marked “Cut Line”.
5. Align the top of the circular template with the mark on the wall.
It may be convenient to tape the template to the wall.
6. Mark the pilot hole through the centre of the template and scribe around the template onto the wall.
The scribed circle should be 150 mm in diameter.
Remove but DO NOT DISCARD the template.
7. Drill a pilot hole using a 6.5 mm diameter or smaller drill bit.
The drill bit must be long enough to penetrate completely through the outer skin of the external wall.
Note: Ensure the drill remains level and straight during this step.
8. Align the centre of the template with the pilot hole on the outside wall surface and scribe around the
template onto the wall.
The scribed circle should be 150 mm in diameter.
Remove the template.
9. Drill or cut the flue termination hole through the wall using a cutting tool suitable for the wall construction.
Note: The Trim Ring (PN 295125) will cover a 150mm diameter hole.
10. Starting from the 90° Bend and working towards the terminal location, connect all of the other flue
system components.
Ensure each flue component is fully engaged and
the rubber seal on the inner duct is well seated at
each joint.
11. Secure each flue component using the sheet metal
screws provided.
12. Support horizontal sections at a distance no greater than
2 m using a Wall Bracket (PN 295129).
13. A horizontal run of flue connecting directly to a Horizontal Flue Terminal must have a downward gradient
to the flue terminal.
Use Male to Male and Female to Female Adapters to reverse the direction of flue insertion where
three or more sections of flue are used in a horizontal flue run and the flue drains toward the flue
terminal. Refer to the diagram on page 64.
This provides for proper draining of condensate without pooling at the flue component joins.
14. A horizontal run of flue between two bends, where the bend closest to the flue terminal is orientated
upward, must have a gradient upward in the direction of the flue terminal.
Note: A Condensate Trap and condensate drain line must be installed if the flue has a gradient upward
in the direction of the flue terminal. Refer to step 22.
15. The Adjustable Straight Length (PN 295127) may be required if a special length is required between
offsets or changes in direction of the flue or to ensure the outer skin of the Horizontal Flue Terminal
extends a minimum of 75 mm from the face of the external wall.
The Adjustable Straight Length can be adjusted from 560 mm to 890 mm by pulling on its end to
increase its length or pushing on its end to decrease its length.
16. Fit a Trim Ring over the last section of flue prior to penetrating the wall.
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FLUEING
CONDENSATE
SPIGOT
REMOVE
CLIP
REMOVE
RUBBER CAP
condensate drain spigot
17. Once the flue is assembled and penetrating the wall, install the Horizontal Terminal and secure the
termination to the flue using the sheet metal screws provided.
Note: If the flue terminal position is more than 1800 mm above a safe working surface, then suitable
equipment will be required to enable safe access to fit the flue terminal.
Alternatively, the flue terminal may be fitted to the flue
assembly prior to the assembly penetrating the wall.
18. Make a final adjustment to the Adjustable Straight
Length, if required, to ensure the end of the outer skin of
the flue terminal extends a minimum of 75 mm from the
face of the external wall.
Firmly tighten the compression band on the
Adjustable Straight Length to prevent the pipe from
extending or compressing its length over time.
19. Apply an adequate bead of sealant around the flue assembly and exterior wall of the building, using a
general purpose silicone sealant suitable for outdoor application.
Failure to properly seal the flue penetration through the wall will result in long term damage due to
weather conditions.
20. Apply an adequate bead of sealant on the rear face of a Trim Ring, using a general purpose silicone
sealant suitable for outdoor application.
Fit the Trim Ring over the flue terminal and press against the wall.
21. Apply an adequate bead of sealant around the flue assembly and interior wall of the building and on the
rear face of the Trim Ring, using a general purpose silicone sealant suitable for indoor application.
Press the Trim Ring against the wall.
22. Install a Condensate Trap (PN 295139) to
the condensate drain spigot on the water
heater flue outlet if the flue has a change
of direction from horizontal to vertical or if
there is a long vertical rise directly from
the water heater.
Install a condensate drain line to the
Condensate Trap.
Refer to “Draining the Condensate” on
page 62 and to “Condensate Trap and
Condensate Drain Line” on page 63.
23. Upon completion of the secondary flue
installation, remove the warning label
adhered to the top left hand corner of the
water heater‟s front panel.
Refer to “Connections – Electrical” on page 76 electrical connection details and “Commissioning” on page 89
for the commissioning details of the water heater.
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FLUEING
CONDENSATE
SPIGOT
REMOVE
CLIP
REMOVE
RUBBER CAP
condensate drain spigot
VERTICAL FLUE INSTALLATION
Suitable flashing (not supplied) is required to waterproof the roof penetration.
Notes:
Ensure each flue component is fully engaged and the rubber seal on the inner duct is well seated at
each joint.
Each flue component is supplied with screws to connect to the adjacent flue component. The screws are
located in a bag taped to the outside of the flue component.
Refer to diagrams:
“Typical Installation – Vertical Flue” on page 65, and
“Typical Installation – Vertical Terminal with Vertical and Horizontal Sections” on page 65.
To install a vertical flue and termination:
1. Determine the location where the flue will penetrate through the roof.
Note: Ensure there are no rafters, purlins, pipes or electrical cables located in the roof where the flue is
to penetrate.
2. Drill or cut the flue termination holes through the roof and ceiling of a suitable size to allow the
installation of the flue, using a cutting tool suitable for the roof construction.
3. Install a Condensate Trap (PN 295139) to
the condensate drain spigot on the water
heater flue outlet.
Install a condensate drain line to the
Condensate Trap.
Refer to “Draining the Condensate” on
page 62 and to “Condensate Trap and
Condensate Drain Line” on page 63.
4. Connect the first flue component to the water
heater flue outlet.
Fit the end of the flue component down
over the water heater flue outlet as far
as it will go.
Ensure there is a minimum 35 mm and maximum 42 mm
overlap, the rubber seal on the inner flue is well seated
and the flue component is fully engaged on the water
heater flue outlet.
Secure the bend to the outlet with the screws provided.
5. Continuing from the first flue component and working
towards the terminal location, connect all of the other flue
system components.
Ensure each flue component is fully engaged and the
rubber seal on the inner duct is well seated at each joint.
6. Horizontal flue runs between bends must have a minimum
upward gradient towards the flue terminal of 20 mm per
metre.
Note: Ensure that the seam of the inner flue in horizontal
runs is towards the top of the installation.
7. Secure each flue component using the sheet metal screws provided.
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FLUEING
8. Fix a Wall Bracket after each transition to a vertical run.
This is to prevent vertical loading on the bends and offsets.
9. Support vertical sections of flue at a distance no greater than 2 m using a Wall Bracket (PN 295128).
Note: The Wall Bracket can be used to support vertical sections of flue from a ceiling by rotating the
legs through 90°.
10. Install an Adjustable Straight Length (PN 295127) if a special length is required between offsets or
changes in direction of the flue.
The Adjustable Straight Length can be adjusted from 560 mm to 890 mm by pulling on its end to
increase its length or pushing on its end to decrease its length.
Firmly tighten the compression band on the Adjustable Straight Length to prevent the pipe from
extending or compressing its length over time.
11. Fit a Trim Ring over the last section of flue prior to
penetrating the ceiling, if one is to be fitted.
12. Once all of the flue components, excluding the Vertical
Terminal, have been installed and all supports are securely
fastened, the roof flashing must be installed and adequately
sealed to prevent rain entry.
Cut the flashing to a diameter that allows a snug fit over
the flue.
Install the roof flashing over the flue and using suitable
fasteners, fix to the roof material.
The flue must extend a minimum of 150 mm through the
roof flashing.
13. Connect the Vertical Terminal (PN 295117) to the flue exiting
the roof.
Secure the joint with sheet metal screws provided.
The top of the Vertical Terminal should not be less than
450 mm above the flashing below.
Observe flue terminal clearances in accordance with
AS 5601 or AS/NZS 5601.1. Refer also to “Vertical Flue
Terminal Location” on page 61.
Note: The flue should not extend more than 1.5 m from the
roof unless guy wires or other additional support is provided.
14. Apply an adequate bead of sealant around the flue assembly
and flashing and around the flashing and roof material, using
a general purpose silicone sealant suitable for outdoor
application.
Failure to properly seal the flue penetration through the roof
will result in long term damage due to weather conditions.
15. Apply an adequate bead of sealant around the flue assembly and ceiling and on the rear face of the
Trim Ring (if fitted), using a general purpose silicone sealant suitable for indoor application.
Press the Trim Ring (if fitted) up against the ceiling.
16. Upon completion of the secondary flue installation, remove the warning label adhered to the top left
hand corner of the water heater‟s front panel.
Refer to “Connections – Electrical” on page 76 electrical connection details and “Commissioning” on page 89
for the commissioning details of the water heater.
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FLUEING
570
ABOVE
AND
BELOW
360360
horizontal flue terminations
vertical flue terminations
MULTIPLE WATER HEATER FLUE INSTALLATION
Where multiple water heaters are installed, each water heater must be individually flued to the outside. A
common flue system MUST NOT be used.
For a multiple unit installation, the water heater is certified for installation with zero clearance between
adjacent water heaters.
If the water heaters are mounted on a wall, although they are certified for installation with zero clearance
between them, it may be necessary to leave a suitable space of a minimum 175 mm between each water
heater if a Condensate Trap and condensate drain line is to be installed. The Condensate Trap and
condensate drain line would located between each water heater with the common drain manifold positioned
below the water heaters. Refer to “Multiple Water Heater Condensate Trap and Condensate Drain Line
Installation” on page 74.
Refer to “Flue Terminal Location” on page 61 for flue terminal clearances from other objects in accordance
with AS 5601 or AS/NZS 5601.1.
Follow the relevant instructions pertaining to the type of flue installation, with the following additional
requirements in relation to flue terminal clearances to be taken into account. The distances are based on
using the coaxial flue system components.
Vertical Flue Terminations
1. The minimum side by side centre to centre distance
between flue terminals is to be no less than 360 mm.
2. The minimum back to back centre to centre distance
between flue terminals is to be no less than 570 mm.
Horizontal Flue Terminations
1. The minimum horizontal centre to centre distance between
flue terminals is to be no less than 360 mm.
2. The minimum vertical centre to centre distance between
flue terminals is to be no less than 570 mm.
73
Page 74
FLUEING
MULTIPLE WATER HEATER CONDENSATE TRAP AND CONDENSATE DRAIN LINE INSTALLATION
Depending upon the type of installation, it may be necessary to install a Condensate Trap and condensate
drain line to each water heater. Refer to “Draining the Condensate” on page 62.
The drain line from each Condensate Trap may be:
drained separately to a discharge point, or manifolded together with a single drain line running to a discharge point.
If the water heaters are mounted on a wall, although they are certified for installation with zero clearance
between them, it may be necessary to leave a suitable space of a minimum 175 mm between each water
heater if a Condensate Trap and condensate drain line is to be installed. The Condensate Trap and
condensate drain line would located between each water heater with the common drain manifold positioned
below the water heaters.
Condensate Traps with Common Drain Line
1. Remove the clamp and rubber cap from the condensate drain spigot on each water heater flue outlet
assembly.
2. Locate and install the Condensate Trap in a suitable position adjacent to the water heater.
Refer to steps 2 to 4 of the procedure outlined in “Condensate Trap and Condensate Drain Line” on
page 63.
If the drain line from each Condensate Trap is to be run separately to a discharge point, then proceed to
step 4, otherwise continue with step 3.
3. Manifold the drain lines from each Condensate Trap into a common header.
Use UPVC, PE or similar, do not use copper.
Ensure adequate fall is provided in the header to allow for complete drainage.
It may be necessary to support the drain line manifold with suitable hangers from the ceiling.
condensate drain common manifold
4. Plumb the outlet of each Condensate Trap or the drain line manifold to a suitable discharge point.
The drain line should be as short as possible, have a continuous fall all the way from the Condensate
Trap or drain line manifold to the discharge outlet and have no tap, valves or other restrictions in the
pipe work. The outlet of the drain line must be in such a position that flow can be easily seen, but
arranged so the condensate will not cause injury, damage or nuisance.
74
Page 75
FLUEING
Warning: Failure to fill with water may cause flue gasses to escape through the condensate trap. The
condensate trap should be regularly checked to ensure it is filled with water, replenishing when required.
Notes
AS/NZS 3500.4 section 5.12 is used as a guide in preparing the following drainage recommendations.
As the condensate is mildly acidic, copper tube and fittings must not be used as they will corrode. Use UPVC (Unplasticised Polyvinyl Chloride) or PE (polyethylene) piping. The outlet of the drain line must be in such a position that flow can be easily seen, but arranged so that
discharge will not cause injury, damage or nuisance.
The drain line must not discharge onto electrical connections, earth stakes, copper pipe, concrete paths
or into a pond.
75
Page 76
Component
Power
consumption
Comments
Gas water heater
80 Watts
627 – Burner on, anti frost device inactive
187 Watts
627 – Burner on, anti frost device active
CONNECTIONS – ELECTRICAL
All electrical work and permanent wiring must be carried out by a qualified person and in accordance with the
Wiring Rules AS/NZS 3000 and all local codes and regulatory authority requirements.
Warning: Temperature controllers must not be fitted to this water heater (864 series) if it is installed as
an in-series gas booster with a solar water heater system or if a Water Star water heater is installed because
water at a temperature much higher than the controller setting can be delivered. If a solar or Water Star
water heater has been installed to an existing water heater installation, then all controllers must be
disconnected and removed.
The water heater is supplied with a 1.8 metre lead and plug and requires a 240 V 50 Hz general purpose
outlet (GPO) to be located within 1.2 metres of the installation. The GPO must be clear of the flue exhaust,
draining water, gas supply pipe and water connections.
The power consumption of the water heater is:
The water heater will only operate on a sine wave at 50 Hz. Devices generating a square wave cannot be
used to supply power to the water heater.
76
Page 77
EZ-LINK SYSTEM DUAL INSTALLATION
DO NOT OPERATE THIS APPLIANCE BEFORE
READING THE INSTRUCTION
BOOKLET.
DO NOT PLACE ARTICLES ON OR AGAINST
THIS APPLIANCE.
DO NOT STORE CHEMICALS OR FLAMMABLE
MATERIALS, OR SPRAY AEROSOLS
NEAR THIS APPLIANCE.
DO NOT OPERATE WITH PANELS, COVERS
OR GUARDS REMOVED FROM THIS
APPLIANCE.
DO NOT ENCLOSE THIS APPLANCE.
CERTIFIED FOR OUTDOOR INSTALLATION ONLY
To operate the water heater
Open the inlet water and gas valves fully
Plug appliance into mains power outlet and switch on
Turn on remote temperature controller(s) if fitted
Open a hot tap - the heater will operate automatically
To shut down the water heater
Close the inlet water and gas valves fully
Turn off remote temperature controller(s) if fitted
If power will be disconnected, refer to the owners guide
regarding draining the appliance to avoid damage due to
freezing
121109 AD
N199
AS 3498
WMKA21434
screws x 2
cable clamps
x 2
Ez-Link cable x 1
warning label x 1
(121109)
AGA label x 1
(121901)
The EZ-Link™ system is designed to electronically control two continuous flow gas water heaters and have
them operate as one. One or both water heaters may be in operation, depending upon the hot water
demand. The second water heater will only operate when the hot water demand exceeds the capacity of the
first water heater to supply.
The EZ-Link system is suitable for installation with Rheem 864 and 866 series 627 model continuous flow
gas water heaters. The Ez-Link Kit PN 290141 is required for the installation.
Ez-Link Kit – PN 290141
Notes:
Only two continuous flow gas water heaters can be installed with an Ez-Link system. The Ez-Link system will vary the start up sequence of the two water heaters. The two continuous flow water heaters must be of the same model. The performance of two different
model water heaters manifolded together cannot be guaranteed.
Rheem 864 and 866 series 627 model water heaters do not require a temperature controller to be
installed as part of an Ez-link system installation.
A temperature controller(s) may be installed with the EZ-Link system on an 864 or 866 627 model dual
installation. The controller(s) can be either a standard or Deluxe controller(s).
If the preset outlet temperature of the water heater is set at greater than 60°C, the maximum outlet
temperature of the water heater will be limited by the maximum temperature setting of the temperature
controller.
Two 864 627 model water heaters manifolded together with an Ez-Link system installed can be used as
an in-series gas booster system to a solar water heater installation so long as a temperature controller is
not installed.
Warning: Two continuous flow water heaters manifolded together with an Ez-Link system installed
cannot be used as an in-series gas booster system to a solar water heater installation if a temperature
controller is installed. Temperature controllers must not be fitted to a water heater as part of a solar
water heater system because water at a temperature much higher than the controller setting can be
delivered.
77
Page 78
EZ-LINK SYSTEM DUAL INSTALLATION
DO NOT OPERATE THIS APPLIANCE BEFORE
READING THE INSTRUCTION
BOOKLET.
DO NOT PLACE ARTICLES ON OR AGAINST
THIS APPLIANCE.
DO NOT STORE CHEMICALS OR FLAMMABLE
MATERIALS, OR SPRAY AEROSOLS
NEAR THIS APPLIANCE.
DO NOT OPERATE WITH PANELS, COVERS
OR GUARDS REMOVED FROM THIS
APPLIANCE.
DO NOT ENCLOSE THIS APPLANCE.
CERTIFIED FOR OUTDOOR INSTALLATION ONLY
To operate the water heater
Open the inlet water and gas valves fully
Plug appliance into mains power outlet and switch on
Turn on remote temperature controller(s) if fitted
Open a hot tap - the heater will operate automatically
To shut down the water heater
Close the inlet water and gas valves fully
Turn off remote temperature controller(s) if fitted
If power will be disconnected, refer to the owners guide
regarding draining the appliance to avoid damage due to
freezing
121109 AD
N199
AS 3498
WMKA21434
Label Positioning
DUAL INSTALLATION
The two continuous flow water heaters can be installed side by side with minimal clearance between them.
The AGA has approved the installation of two of this model water heater with an exemption from the 300 mm
minimum clearance requirements between flue terminals, as stated in AS/NZS 5601, clause 5.13.6.5 and
AS/NZS 5601.1, clause 6.9.3.
Install two continuous flow water heaters of the same model in a parallel plumbing arrangement. It is good
practice, but not essential, to install the two water heaters in an Equa-Flow® manifold plumbing arrangement.
There are basic installation requirements which must be followed:
1. The pipe work must be sized to meet the requirements of both AS/NZS 3500.4 and the application. It is
recommended to use minimum DN25 pipe for the cold water line, cold and hot headers and hot water
line and DN20 for the cold and hot water branch lines of each water heater.
2. A full flow gate valve or ball valve must be installed on the cold water line to the system. A non return
valve or stop tap must not be installed.
3. A full flow gate valve or ball valve (not a stop tap) should be installed on both the cold water branch and
hot water branch of each water heater.
4. An isolation valve must be installed on the gas branch of each water heater.
5. Non return valves or pressure limiting valves must not be installed on the branch lines to the water
heaters.
6. All fittings, valves and branch lines should be matched sets to each of the water heaters.
7. Sufficient space must be left to enable access, servicing or removal of either water heater.
Refer to the „Typical Two Unit Manifold with Ez-Link Connection‟ diagram on page 81 for installation and
plant layout details.
LABELS
A warning label (121109) and an AGA approval label (121901) are
supplied in the Ez-Link kit. Where the two water heaters are installed close
together and the warning label and AGA approval label on the inside face
of the right hand water heater cannot be read, it is necessary to adhere the
two labels supplied to the right-hand face of the water heater.
1. Place the warning label below the rating label.
2. Place the AGA approval label beside the barcode label.
Refer to the „Label Positioning‟ diagram on page 78 for the position of the
two labels to be adhered to the water heater.
A second rating label is attached to the inside of the front cover. This can
be referenced to determine details of the left hand water heater.
TEMPERATURE CONTROLLER
A temperature controller may be installed with the EZ-Link system. The controller can be either a standard or
Deluxe controller. Rheem 864 and 866 series 627 model water heaters do not require a temperature
controller to be installed as part of an Ez-link system installation.
Connect a temperature controller to one only of the two water heaters. Up to three temperature controllers of
the same family can be installed to this water heater. Refer to “Installation – Controllers” on page 82.
The water heater connected with the temperature controller(s) will become the “master” water heater. The
installed temperature controller(s) will control the temperature and functionality of both water heaters. The
maximum outlet temperature of the water heaters will be limited by the maximum temperature setting of the
temperature controller.
A temperature controller should not be installed if two 864 627 model water heaters have been Ez-Linked
together and they are part of a circulated hot water flow and return system in a building. Refer to “Circulated
Hot Water Flow And Return System” on page 50.
78
Page 79
EZ-LINK SYSTEM DUAL INSTALLATION
1
2
3
4
ON
DIP2
OFF ON
1
2
3
4
Water Heater no.2
Temperature Controller(s) Connected
DIP1
OFF ON
1
2
3
4
1
2
3
4
1
2
3
4
ON
ON
DIP2
OFF ON
1
2
3
4
Water Heater no.2
1
2
3
4
ON
DIP2
OFF ON
1
2
3
4
DIP1
OFF ON
1
2
3
4
1
2
3
4
ON
Water Heater no.1
DIP1
OFF ON
1
2
3
4
1
2
3
4
ON
DIP1
OFF ON
1
2
3
4
1
2
3
4
1
2
3
4
ON
ON
DIP2
OFF ON
1
2
3
4
Water Heater no.1
(with controller(s) connected)
dip switch settings
without temperature controller
DIP1
OFF ON
1
2
3
4
1
2
3
4
1
2
3
4
ON
ON
DIP2
OFF ON
1
2
3
4
Water Heater no.2
DIP1
OFF ON
1
2
3
4
1
2
3
4
1
2
3
4
ON
ON
DIP2
OFF ON
1
2
3
4
Water Heater no.1
(with controller(s) connected)
dip switch settings
with temperature controller connected
EZ-LINK CABLE CONNECTION
The references in steps 5 to 8 are to the „Control Board with Ez-Link Connection‟ diagram on page 80. To
connect the Ez-Link cable to the water heaters:
Refer to “Installation – Controllers” on page 82 for information on the installation of temperature controllers.
1. Close any hot taps and ensure the burners on both water heaters are not operating.
2. Switch off the electrical supply at the power outlet to each water heater.
3. Remove the screws holding the front panel to the jacket on each water heater.
4. Gently disengage the front panel and pull forward to remove from each water heater.
5. Connect one end of the EZ-Link cable to the first water heater.
Draw the cable through the cable grommet on the underside of the water heater.
Plug the cable into the four pin connector located immediately below the MIN button, toward the
upper right hand corner of the Control Board (refer to the Control Board diagram).
The connector will only fit one way.
Press until the connector snaps into place.
Secure the EZ-Link cable with the clamp and screw provided to the top right of the Control Board
6. Switch DIP SWITCH 4 to the on (up) position on
the first water heater (refer to the Control Board
diagram). Note: This dip switch is on the DIP 1 set
of dip switches.
If a temperature controller is not installed, then
7. Connect the other end of the EZ-Link cable to the
second water heater.
Draw the cable through the cable grommet on
Plug the cable into the four pin connector
Press until the connector snaps into place.
Secure the EZ-Link cable with the clamp and
8. Switch DIP SWITCH 4 to the on (up) position on
the second water heater (refer to the Control Board
diagram). Note: This dip switch is on the DIP 1 set
of dip switches.
9. Refit the front panel and screws to each water heater.
10. Check the main gas isolation valve and the isolation valves at the gas inlet to each water heater are fully
open.
(refer to the Control Board diagram).
also switch DIP SWITCH 1 of the DIP 2 set of
dip switches to the on (up) position on the first
water heater.
the underside of the water heater.
located immediately below the MIN button,
toward the upper right hand corner of the
Control Board (refer to the Control Board
diagram).
The connector will only fit one way.
screw provided to the top right of the Control
Board (refer to the Control Board diagram)
79
Page 80
EZ-LINK SYSTEM DUAL INSTALLATION
12
3
4
OFF ON
DIP1
ON
123
4
(WITH OR WITHOUT CONTROLLER)
BOTH WATER HEATERS
DIP SWITCH 4 OF DIP1
SET OF DIP SWITCHES IN
THE ON (UP) POSITION
SECURE CABLE WITH
CABLE CLAMP AND SCREW
PLUG IN EZ-LINK
CABLE INTO CONNECTOR
12
3
4
OFF ON
DIP2
ON
123
4
12
34
OFF ON
DIP2
ON
1234
EZ-LINK
CABLE
(WITHOUT CONTROLLER)
FIRST WATER HEATER ONLY
DIP SWITCH 1 OF DIP 2
SET OF DIP SWITCHES IN
THE ON (UP) POSITION
(WITHOUT CONTROLLER)
SECOND WATER HEATER ONLY
(WITH CONTROLLER)
BOTH WATER HEATERS
ALL DIP SWITCHES IN THE
OFF (DOWN) POSITION
11. Switch on the electrical supply at the power outlet to the water heater.
12. Turn on the controller by pressing the on / off button, if one is installed.
The light in the on / off button and the priority light (standard controller) or ACTIVE light (Deluxe
controller) will both glow.
13. Open a hot tap.
The first water heater and depending upon the flow from the hot tap, the second water heater will
operate automatically.
14. Increase the hot water flow by turning on an additional hot tap(s).
Check to ensure the flow from each connected hot tap is sufficient to operate both water heaters.
The minimum operating flow rate for each water heater is 2.0 litres per minute.
15. Turn off the hot taps.
Refer to “Commissioning” on page 89 for details on completing the installation.
Control Board with Ez-Link Connection
80
Page 81
EZ-LINK SYSTEM DUAL INSTALLATION
COLD WATER SUPPLY
GAS SUPPLY
COLD WATER
SUPPLY
HOT WATER
TO OUTLETS
TEMPERED
WATER
TO
OUTLETS
NOTE:
PRESSURE
LIMITING DEVICE
(PLV)
REQUIRED TO
TLD IF PLV
INSTALLED AT
WATER HEATER
NOTE: NON RETURN
VALVES (NRV)
REQUIRED ON COLD AND
HOT SUPPLY LINES TO A
TEMPERATURE LIMITING
DEVICE (TLD) IF NOT
INCORPORATED IN TLD.
LEGEND
ISOLATION VALVE (FULL FLOW)
PRESSURE LIMITING VALVE
NON RETURN VALVE
TEMPERING
VALVE
TEMPERATURE LIMITING DEVICE
IF REQUIRED
SUITABLE FOR MAXIMUM FLOW.
PIPE SIZES:
Manifold DN25
Branches DN20
GPO x 2
Temperature
Controller
(installed indoors)
(optional-627 models)
water
volume
on
off
check
hot water
temperature
before use
K
x10
°C
in use
priority
Controller
Cable
Ez-Link
Cable
350
MANIFOLD INSTALLATION - EZ LINK CONNECTION
TWO CONTINUOUS FLOW WATER HEATERS - 862,864,866 SERIES 627 MODELS
no minimum
distance requirement
Typical Two Unit Manifold with Ez-Link Connection
81
Page 82
INSTALLATION – CONTROLLERS
CONTROLLERS
The Rheem 864 and 866 series can be installed with Rheem controllers to enable the user to control the
temperature of the delivered water from the outlet of the water heater.
There are two families of Rheem controllers suitable for installation with this water heater. These are the
standard controllers and the Deluxe controllers.
Standard Controllers
There are three types of standard controller. They are the Kitchen controller (Rheem PN 299853),
Bathroom1 controller (Rheem PN 299854) and the Bathroom2 controller (Rheem PN 299855).
The standard controllers are suitable for use on all 864 and 866 series models.
The standard controllers are identified by a „K‟ (Kitchen controller), „B1‟ (Bathroom1 controller) or „B2‟
(Bathroom2 controller) located on the front bottom left hand corner of the standard controller.
Deluxe Controllers
There are three types of Deluxe controller. They are the Kitchen Deluxe controller (Rheem PN 299861),
Bathroom1 Deluxe controller (Rheem PN 299862) and the Bathroom2 Deluxe controller (Rheem
PN 299863).
The Deluxe controllers are suitable for use on all 864 and 866 series models.
The Deluxe controllers are identified by a „K‟ (Kitchen Deluxe controller), „B1‟ (Bathroom1 Deluxe controller)
or „B2‟ (Bathroom2 Deluxe controller), located under the front panel, to the bottom left hand corner adjacent
to the BATH FILL VOLUME label.
The standard and Deluxe controllers are designed to be hard wired into the water heater using either the
Kitchen controller cable (Rheem PN 299856) or the Bathroom controller cable (Rheem PN 299857).
Notes:
Where more than one controller is installed, the second or third controller must be of the same family. A standard controller can only be installed with another standard controller(s) and a Deluxe controller
can only be installed with another Deluxe controller(s). A standard controller(s) and a Deluxe
controller(s) cannot be connected to the same water heater.
One, two or three controllers can be installed. Only one of each type of controller can be connected to
the water heater. Therefore, a maximum of three controllers only can be connected to each water
heater.
A Bathroom2 controller can only be installed if a Bathroom1 controller is installed and a Bathroom2
Deluxe controller can only be installed if a Bathroom1 Deluxe controller is installed.
An additional Kitchen controller cable or Bathroom controller cable can be used if an extension of the
cable length is required. It will be necessary to cut an opposite end off both cables to be installed in
order to wire them together. Alternatively, the cables may be extended using two-core flex with a
minimum cross-sectional area of 0.5 mm2.
Other manufacturers‟ controllers are not suitable to and cannot be installed with this water heater.
Warning: Temperature controllers must not be fitted to this water heater (864 series) if it is installed as
an in-series gas booster with a solar water heater system or if a Water Star water heater is installed because
water at a temperature much higher than the controller setting can be delivered. If a solar or Water Star
water heater has been installed to an existing water heater installation, then all controllers must be
disconnected and removed.
82
Page 83
INSTALLATION – CONTROLLERS
screw x 2
controller screw
Kitchen controller (standard)
base plate
screw x 2
controller screw
Kitchen Deluxe controller
base plate
Location – The controllers must be installed in dry, shaded and clean locations.
Do not install the controllers:
Near a heat source, such as a cook top, stove or oven. Heat, steam and smoke will interfere with the
electronic components of the controllers.
In direct sunlight. In or near a wet area. The controllers are not waterproof. Water may damage the controllers. Outdoors. The controllers are not weatherproof.
KITCHEN CONTROLLER
The standard Kitchen controller (Rheem PN 299853) or Kitchen Deluxe controller (Rheem PN 299861) is to
be installed in the kitchen or laundry only. It has a minimum temperature setting of 37°C and a maximum
temperature setting of:
864 series 60°C 866 series 50°C
Choose a suitable location for the Kitchen controller, away from water, heat and sunlight.
Kitchen Controller (Standard) Components
Kitchen Deluxe Controller Components
83
Page 84
INSTALLATION – CONTROLLERS
controller
cable
screws
terminal
screws
controller screw
base plate
wall
penetration
suitable wall
anchors
projections
Wiring installation:
1. Penetrate the wall with a 30-35 mm hole at the controller location.
2. Install the Kitchen controller cable between the location of the controller and the water heater.
3. Remove the base plate from the controller.
4. Draw the cable through the central hole in the base plate.
5. Fix the base plate to the wall using suitable screws and wall anchors.
Ensure the projections in the base plate are pointing upwards.
6. Connect the cable to the two terminals on the back of the controller (connections are not polarity
sensitive).
Ensure the connecting screws are seated tightly.
7. Place the controller over the base plate.
Ensure the projections in the base plate fit into the housings in the controller.
8. Fix the controller to the base plate at the bottom of the controller, using the controller screw provided.
9. Proceed to “Connecting the Controller(s) to the Water Heater” on page 88.
Kitchen Controller (Standard and Deluxe) Installation
Concealed Cable
84
Page 85
INSTALLATION – CONTROLLERS
controller
cable
screws
terminal
screws
controller
screw
base plate
opening
suitable wall
anchors
projections
If it is necessary to have an exposed wiring installation, follow this procedure omitting Steps 1 and 4, and
make an opening in the thin section in the underside of the controller to accommodate the cable (as shown
in the diagram), prior to Step 6.
Kitchen Controller (Standard and Deluxe) Installation
Exposed Cable
85
Page 86
INSTALLATION – CONTROLLERS
screw x 2
controller screw
base plate
foam packing
Bathroom controller (standard)
screw x 2
controller screw
base plate
foam packing
Bathroom Deluxe controller
BATHROOM1 AND BATHROOM2 CONTROLLERS
If only one Bathroom controller is to be installed, the standard Bathroom1 Controller (Rheem PN 299854) or
the Bathroom1 Deluxe controller (Rheem PN 299862) must be used. If two Bathroom controllers are to be
installed, one must be a standard Bathroom1 controller and the other must be a standard Bathroom2
controller (Rheem PN 299855) or one must be a Bathroom1 Deluxe controller and the other must be a
Bathroom2 Deluxe controller (Rheem PN 299863).
They have a minimum temperature setting of 37°C and a maximum temperature setting of:
864 series 50°C 866 series 50°C
The method of installation for the standard Bathroom1 and Bathroom2 controllers and the Bathroom1 Deluxe
and Bathroom2 Deluxe controllers is identical.
Choose a suitable location for each Bathroom controller, away from water, heat, and sunlight. The Bathroom
controllers are supplied with a 250 mm length of wire with connectors to mate with the Bathroom controller
cable.
Notes:
It is not recommended to have exposed wiring in a bathroom. Do not apply sealant to the controller cable.
Bathroom1 and Bathroom2 Controller Components
Bathroom1 Deluxe and Bathroom2 Deluxe Controller Components
86
Page 87
INSTALLATION – CONTROLLERS
controller
cable
screws
cable connectors
controller
screw
base plate
wall
penetration
suitable wall
anchors
adhesive paper
projections
foam packing
Wiring installation:
1. Penetrate the wall with a 30-35 mm hole at the controller location.
2. Install the supplied cable between the location of the controller and the water heater.
3. Remove the base plate from the controller.
4. Peel off one side of the adhesive paper from the foam packing and adhere to the back face of the base
plate. This is the side without the projections.
5. Peel off the remaining adhesive paper from the foam packing.
6. Draw the cable through the central hole in the base plate.
7. Fix the base plate to the wall using suitable screws and wall anchors.
Ensure the projections in the base plate are pointing upwards.
8. Plug the controller wire into the Bathroom controller cable.
9. Place the controller over the base plate.
Ensure the projections in the base plate fit into the housings in the controller.
10. Fix the controller to the base plate at the bottom of the controller, using the screw provided.
11. Proceed to “Connecting the Controller(s) to the Water Heater” on page 88.
Bathroom Controller (Standard and Deluxe) Installation
87
Page 88
INSTALLATION – CONTROLLERS
CABLE
HOLDER
NOTCHES
CABLE
TERMINAL
SCREWS
PROJECTION
SCREW x 3
ELECTRICAL
COVER
CONNECTING THE CONTROLLER(S) TO THE WATER HEATER
To connect the controller(s) to the water heater:
1. Ensure the electrical supply to the water heater is
switched off.
2. Unscrew and gently remove the electrical cover from the
underside of the water heater.
3. Draw the cable(s) through the electrical cover.
4. Connect a cable lug from each cable to each of the
remote controller terminals. Each cable has two cable
lugs.
Ensure the terminal screws are seated firmly and there
are no excess wire loops inside of the electrical cover.
The cable connections are non-polarised.
Three cable lugs, one from each type of controller,
can be connected to each remote controller
terminal.
5. Place the cable(s) in the cable holder notches.
It is important to seat the cables into the cable notches.
Failure to do this may cause an unstable contact or even
disconnection of the cables from the terminals if the
cables were to be pulled.
6. Refit the electrical cover to the water heater and replace the screws.
7. Switch on the electrical supply to the water heater.
Upon completion of the installation of the controllers, it is necessary to test their operation through the
complete range of functions (refer to “Temperature Control” on pages 11 to 40).
Upon completion and testing of the installation, explain to the householder the functions and operation of the
controllers and the water heater.
If it is necessary to turn off the water heater on completion of the installation, such as on a building site or
where the premises is vacant, follow the procedure “To Turn Off the Water Heater” on page 97.
88
Page 89
COMMISSIONING
All water heaters are tested and adjusted before dispatch from the factory, however further adjustments may
become necessary because of local conditions.
TO TURN ON THE WATER HEATER
Open all of the hot taps in the house (don‟t forget the shower). Open the cold water isolation valve fully at the inlet to the water heater.
Air will be forced out of the taps.
Close each tap as water flows freely from it. Check the pipe work for leaks. Open the gas isolation valve fully. Check the gas pipe work for leaks. Plug in the water heater at the power outlet and switch on the electrical supply. Turn on a controller, if one is fitted, by pressing the on / off button.
The light in the on / off button and the priority light (standard controller) or ACTIVE light (Deluxe
controller) will both glow.
Open a hot tap.
The water heater will operate automatically.
Check to ensure the flow from each connected hot tap is sufficient to operate the water heater.
The minimum operating flow rate for all models is 2.0 litres per minute.
Check and if required adjust the preset outlet temperature setting of the water heater.
Refer to “Preset Outlet Temperature Setting” on page 93.
The automatic water governor incorporated in the water heater is not adjustable.
To complete the installation, it is necessary to check the gas supply pressure at the inlet to the water heater
(refer to “Gas Inlet Pressure” on page 89), the minimum test point pressure and the maximum test point
pressure (refer to “Burner Gas Pressure” on page 91).
Upon completion and testing of the installation, ensure the controller(s) is turned off (if fitted). Explain to the
householder or a responsible officer the functions and operation of the water heater and the controllers (if
fitted).
Warning: Upon completion of the installation and commissioning of the water heater, leave this guide
with the householder or a responsible officer. DO NOT leave this guide inside of the cover of the water
heater, as it may interfere with the safe operation of the water heater or ignite when the water heater is
turned on.
GAS INLET PRESSURE
IMPORTANT - CHECK the gas supply pressure at the inlet to the water heater with the water heater and all
other gas burning appliances in the premises operating (burners alight). The minimum gas supply pressure
is:
Natural Gas 1.13 kPa Propane 2.75 kPa
If this minimum cannot be achieved, it may indicate the meter or the gas line to the water heater is
undersized. It is important to ensure that an adequate gas supply pressure is available to the water heater
when other gas burning appliances, on the same gas supply, are operating.
89
Page 90
COMMISSIONING
GAS INLET
INLET TEST
POINT ORIFICE
TEST
POINT
SCREW
WASHER
MANOMETER
Gas Inlet Test Point Pressure
To check the gas inlet pressure:
1. Close any hot taps and ensure the
burners are not operating.
2. Close the gas isolation valve at the gas
inlet to the water heater.
3. Locate the gas inlet test point on the gas
connection to the water heater.
Remove the test point screw and
washer from the test point orifice.
Connect the manometer.
4. Open the gas isolation valve fully at the
gas inlet to the water heater.
5. Observe the gas pressure reading on
the manometer.
If the manometer reading is between the minimum and maximum inlet gas pressure ratings on the rating
label, no adjustment is required.
If the manometer reading is below the minimum inlet gas pressure rating on the rating label, then either
the gas pipe to the water heater is undersized and needs to be rectified or adjustment is required at the
gas regulator.
If the manometer reading is above the maximum inlet gas pressure ratings on the rating label, then
adjustment is required at the gas regulator.
6. Switch on the electrical supply at the power outlet to the water heater if it is not already switched on and
turn on a controller, if one is fitted, by pressing the on / off button.
7. Open a hot tap fully and ensure the burners are fully ignited.
It may be necessary to open a second tap.
8. Turn on all other gas burning appliances in the house which are on the same gas supply.
9. Observe the gas pressure reading on the manometer.
If the manometer reading is between the minimum and maximum inlet gas pressure ratings on the rating
label, no adjustment is required.
If the manometer reading is below the minimum inlet gas pressure rating on the rating label, then either
the gas pipe to the water heater is undersized and needs to be rectified or adjustment is required at the
gas regulator.
If the manometer reading is above the maximum inlet gas pressure ratings on the rating label, then
adjustment is required at the gas regulator.
10. Turn off the other gas burning appliances in the house.
11. If an adjustment was made during Step 9, repeat this procedure from Step 5.
12. Close the hot tap(s).
13. Close the gas isolation valve at the inlet to the water heater.
14. Remove the manometer and refit and tighten the test point screw and washer.
15. Open the gas isolation valve fully at the gas inlet to the water heater.
16. Open a hot tap again so the burners ignite.
17. Test for gas leaks.
18. Close the hot tap.
90
Page 91
COMMISSIONING
TEST
POINT
SCREW
WASHER
TEST POINT
ORIFICE
MANOMETER
MIN. BUTTON
MAX. BUTTON
ADJUSTER
BUTTON
DIP 1 SET OF
DIP SWITCHES
1 2 3
4
OFF ON
DIP1
1 234
ON
1 2 3 4
OFF ON
DIP2
MINMAX
ADJ
1 2 3 4
ON
BURNER GAS PRESSURE
It is necessary to check the burner gas pressure at both the minimum and maximum operational settings. To
check and if necessary adjust the operational gas pressures, the electrical supply to the water heater must
be switched on, the burners ignited and hot water must be flowing from a hot tap.
Warning: The removal of the front panel will expose 240 volt wiring. Take care not to touch wiring
terminals.
Note: If an 864 series model is installed as a gas booster for a solar water heater, then during this procedure
the temperature of the water entering the gas booster must be below 58°C. Otherwise the gas burners will
not ignite and the operational gas pressures cannot be measured.
Minimum test point gas pressure
Refer to the rating label on the water heater for the minimum test point gas pressure.
1. Close any hot taps and ensure the burners are not operating.
2. Turn off the controller(s), if one is fitted, by pressing the
on / off button and switch off the electrical supply at the
power outlet to the water heater.
3. Remove the screws holding the front panel to the jacket.
4. Gently disengage the front panel and pull forward to
remove from the water heater.
5. Locate the burner pressure test point on the main burner
manifold.
Remove the test point screw and washer from the
test point orifice.
Connect the manometer.
6. Switch on the electrical supply at the power outlet to the
water heater and turn on a controller, if one is fitted, by
pressing the on / off button.
7. Open the gas isolation valve fully at the gas inlet to the
water heater, if not already open.
8. Open a hot tap slowly until the burners ignite.
9. Press and hold down the MIN button and observe the
reading on the manometer.
“1L” is shown on the LED display.
10. Release the MIN button.
If the manometer reading observed in step 9 agrees with
the rating label, no further adjustment is required.
11. To adjust, press and hold the adjuster button.
“LH” is shown on the LED display.
Note: The adjuster button must be held down
continuously through steps 11 to 13.
12. Press and hold the MIN button and observe the reading
on the manometer.
The manometer reading will change as the test point
Note: While the MIN button is pressed, the gas pressure
gas pressure adjusts.
will at first increase then decrease, cycling between an
upper gas pressure limit (39 on the LED display) and a
lower gas pressure limit (01 on the LED display).
13. Release the MIN button when the reading on the manometer agrees with the rating label.
14. Release the adjuster button.
91
Page 92
COMMISSIONING
Notes:
If the burners extinguish and error code 11 or 12 starts to flash on the LED display:
release the MIN and adjuster buttons
close the hot tap
clear the error code (refer to “Clearing Error Code” on page 92)
recommence the procedure from Step 8.
If the adjuster button is released before Step 13, clear any error code (if displayed) and recommence the
procedure from Step 8.
Maximum test point gas pressure
Refer to the rating label on the water heater for the maximum test point gas pressure.
Follow Steps 8 to 14 of the “Minimum test point gas pressure” procedure
on page 91, but open the hot tap fully and use the MAX button instead of
the MIN button. It may be necessary to open two or three hot taps fully,
depending upon the model of water heater and the incoming cold water
temperature.
Note: In Step 9, “3H” (27 models) will be shown on the LED display.
After setting the minimum and maximum test point gas pressures:
Close the hot tap. Remove the manometer and refit and tighten the test point screw and washer. Open a hot tap again so the burners ignite. Test for gas leaks. Close the hot tap. Turn off the controller, if one is fitted, by pressing the on / off button Switch off the electrical supply at the power outlet to the water heater Refit the front panel and screws to the water heater.
Clearing Error Code
If an error code does appear on the LED display during the commissioning process, it will be necessary to
clear the error in order to complete the installation.
To clear an error code:
switch off the electrical supply at the power outlet to the water heater check the gas isolation valve at the gas inlet to the water heater is fully open wait five (5) minutes switch on the electrical supply at the power outlet to the water heater
92
Page 93
COMMISSIONING
Maximum Outlet Temperature
864 series
866 series
Kitchen controller connected
60°C
50°C
Bathroom controller only connected
50°C
50°C
PRESET OUTLET TEMPERATURE SETTING
The factory preset outlet temperature setting of the water heater is:
864 series 60°C 866 series 50°C
If a temperature controller is connected to the water heater, this will override the preset outlet temperature
setting and the maximum temperature setting will be:
It is usually not necessary to adjust the factory preset outlet temperature setting of the water heater, unless
the customer has a particular requirement for this to be done or it is to be installed as an in-series gas
booster to a solar water heater.
Refer to “To Check or Adjust the Preset Outlet Temperature Setting” on page 94 to check or if required to
adjust the preset outlet temperature setting of the water heater.
Gas Booster for a Solar Water Heater
Note: AS 3498 requires that a water heater provides the means to inhibit the growth of Legionella bacteria in
potable water. When this water heater is used as an in-series booster for a solar water heater it can satisfy
this AS 3498 requirement provided it is energised, the booster preset outlet temperature setting is 70°C or
higher, and that a remote temperature controller is not used.
It will be necessary to check and if required to adjust the preset outlet temperature setting of the continuous
flow water heater when:
it is installed as an in-series gas booster to a solar water heater it is an existing continuous flow water heater and a solar water heater is then installed.
Notes:
Consideration must be given to the delivery temperature to any ablution and public areas such as a
bathroom, ensuite or public amenities. Refer to “Hot Water Delivery” on page 48 and to “Schematics of
Two Temperature Zones Using A Temperature Limiting Device” on page 49.
The 866 series water heater, marked “THIS APPLIANCE DELIVERS WATER NOT EXCEEDING 50°C
IN ACCORDANCE WITH AS 3498” on the front panel, must not be installed as an in-series gas booster
to a solar water heater, as water temperature greater than 50°C can be delivered from the water heater
contravening its compliance to AS 3498.
93
Page 94
COMMISSIONING
DIP1
OFF ON
1
2
3
4
1
2
3
4
ON
MIN. BUTTON
MAX. BUTTON
ADJUSTER
BUTTON
DIP 1 SET OF
DIP SWITCHES
1 2 3
4
OFF ON
DIP1
1 234
ON
1 2 3 4
OFF ON
DIP2
MINMAX
ADJ
1 2 3 4
ON
DIP1
OFF ON
1
2
3
4
1
2
3
4
1
2
3
4
ON
ON
DIP2
OFF ON
1
2
3
4
1
2
3
4
ON
DIP1
OFF ON
1
2
3
4
TO CHECK OR ADJUST THE PRESET OUTLET TEMPERATURE SETTING
The temperature settings will be displayed on the LED display. The preset outlet temperature settings are:
864 series 38°C, 40°C, 42°C, 43°C, 45°C, 50°C, 55°C, 60°C, 70°C, 75°C 866 series 38°C, 40°C, 42°C, 43°C, 45°C, 50°C
It is necessary to have the electrical supply to the water heater switched on during stages of checking or
adjusting the preset outlet temperature setting procedure.
Warning: The removal of the front panel will expose 240 volt wiring. Take care not to touch wiring
terminals. The adjustment must be carried out by a qualified person.
Warning: This procedure will involve the adjustment of dip switches. Adjustment of a dip switch should
only be made with an insulated tool.
To check or adjust the preset outlet temperature setting:
1. Switch off the electrical supply at the power outlet to the water heater.
2. Remove the screws holding the front panel to the jacket.
3. Gently disengage the front panel and pull forward to remove from the
water heater.
4. Switch on the electrical supply at the power outlet to the water heater.
5. Switch dip switches 3 and 4 to the on (up) position on the DIP 1 set of
DIP switches on the I.C. Board.
The current preset outlet temperature setting will show on the LED
display.
If the temperature displayed on the LED display is the desired preset
outlet temperature setting, then proceed to step 7, as no further
adjustment is necessary.
6. Press the MAX button to increase or the MIN button to decrease the
preset outlet temperature setting.
Each press of the MAX or MIN button will increase or decrease the
preset temperature by one increment.
The MAX and MIN buttons are located underneath the DIP 1 and
DIP 2 set of DIP switches.
864 series
The increments are 38, 40, 42, 43, 45, 50, 55, 60, 70, 75.
866 series
The increments are 38, 40, 42, 43, 45, 50.
7. Switch dip switches 3 and 4 to the off (down) position.
The LED display will go blank. The preset outlet temperature setting is
now set.
8. Switch off the electrical supply at the power outlet to the water heater.
9. Refit the front panel and screws to the water heater.
94
Page 95
COMMISSIONING
CABLE
HOLDER
NOTCHES
CABLE
TERMINAL
SCREWS
PROJECTION
SCREW x 3
ELECTRICAL
COVER
OUTLET TEMPERATURE COMPENSATION ADJUSTMENT – 866 SERIES
The maximum outlet temperature of an 866 series water heater may be adjusted to compensate for
temperature losses in the pipe work between the water heater outlet and sanitary fixtures.
Warnings
After adjustment the water temperature MUST NOT exceed 50°C from the first tap in the hot water pipe
work after the water heater used for personal hygiene purposes, such as in a bathroom or ensuite.
If there is a tap, such as a kitchen or laundry tap, in the hot water pipe work between the water heater
and the first tap used for personal hygiene purposes, then it is possible for a water temperature to be
delivered from that tap of up to 2°C higher than the setting shown on the controller.
It is necessary to have the electrical supply to the water heater switched on during stages of the outlet
temperature compensation adjustment procedure.
Warnings
The removal of the front panel will expose 240 volt wiring. Take care not to touch wiring terminals. The
adjustment must be carried out by a qualified person.
This procedure will involve the adjustment of dip switches. Adjustment of a dip switch should only be
made with an insulated tool.
This procedure cannot be conducted with a temperature
controller connected to the water heater. Any temperature
controller(s) connected to the water heater must be
disconnected prior to the commencement of this procedure.
Disconnecting a Temperature Controller(s)
To disconnect the temperature controller(s):
1. Switch off the electrical supply at the power outlet to the
water heater.
2. Unscrew and gently remove the electrical cover from the
underside of the water heater.
3. Loosen the terminal screws to release the cables.
4. Withdraw the cables from the terminals and cable holder
notches, ensuring they are well clear of the terminals.
Note: The preset outlet temperature setting of this water
heater must be set at 50°C prior to the commencement of
this procedure. Refer to “To Check or Adjust the Preset
Outlet Temperature Setting” on page 94.
Outlet Temperature Adjustment
To adjust the outlet temperature:
1. Switch on the electrical supply at the power outlet to the water heater.
2. Locate the first hot tap in the hot water pipe work after the water heater used for personal hygiene
purposes.
3. Turn on the hot tap.
4. Using a thermometer, measure the temperature of the water from the tap, until the temperature stops
increasing.
If the water temperature is below 50°C the maximum outlet temperature of the water heater can be
adjusted upwards.
95
Page 96
COMMISSIONING
DIP1
OFF ON
1
2
3
4
1
2
3
4
1
2
3
4
ON
ON
DIP2
OFF ON
1
2
3
4
MIN. BUTTON
MAX. BUTTON
ADJUSTER
BUTTON
DIP 2 SET OF
DIP SWITCHES
1 2 3 4
OFF ON
DIP1
1 2 3 4
ON
1 2 3 4
OFF ON
DIP2
MINMAXADJ
1 2 3 4
ON
1
2
3
4
ON
DIP2
OFF ON
1
2
3
4
DIP1
OFF ON
1
2
3
4
1
2
3
4
1
2
3
4
ON
ON
DIP2
OFF ON
1
2
3
4
1
2
3
4
ON
DIP1
OFF ON
1
2
3
4
5. Turn off the hot tap.
6. Switch off the electrical supply at the power outlet to the water heater.
7. Remove the screws holding the front panel to the jacket.
8. Gently disengage the front panel and pull forward to remove from the water heater.
9. Switch on the electrical supply at the power outlet to the water heater.
10. Switch dip switches 1 and 2 to the on (up) position on the DIP 2
set of DIP switches on the I.C. Board.
The temperature setting of „48‟ will show on the LED display, if
this has not previously been adjusted.
11. Press the MAX button once to increase the preset outlet
temperature setting to the next increment.
Each press of the MAX button will increase the temperature
setting by one increment. The increments are:
48, 50, 51, 52.
The MAX button is located underneath the DIP 1 and DIP 2 set
of DIP switches.
12. Switch dip switches 1 and 2 to the off (down) position on the
DIP 2 set of DIP switches on the I.C. Board.
The LED display will go blank.
13. Repeat steps 2 to 5.
if the water temperature is still below 50°C and requires to
be increased, repeat steps 10 to 12, followed by steps 2
to 5 until an acceptable water temperature not exceeding
50°C is measured at the same hot tap.
if the water temperature exceeds 50°C, then;
switch dip switches 1 and 2 to the on (up) position on
the DIP 2 set of DIP switches on the I.C. Board.
press the MIN button once to decrease the preset
outlet temperature setting to the next increment.
Each press of the MIN button will decrease the preset
temperature by one increment.
The MIN button is located underneath the DIP 1 and
DIP 2 set of DIP switches and to the left of the MAX
button.
Switch dip switches 1 and 2 to the off (down) position on the DIP 2 set of DIP switches on the
I.C. Board.
repeat steps 2 to 5 to confirm the water temperature does not exceed 50°C.
14. Switch off the electrical supply at the power outlet to the water heater.
15. Refit the front panel and screws to the water heater.
16. Reconnect the controller cables (if a temperature controller is fitted), by following steps 4 to 6 of the
procedure “Connecting the Controller(s) to the Water Heater” on page 88.
17. Switch on the electrical supply at the power outlet to the water heater.
96
Page 97
COMMISSIONING
TO TURN OFF THE WATER HEATER
If it is necessary to turn off the water heater on completion of the installation, such as on a building site or
where the premises is vacant, then:
Turn off the controllers(s) (if fitted) by pressing the on / off button.
The light in the on / off button will go out and the priority light (standard controller) or the ACTIVE light
(Deluxe controller), if it is on, will go out.
Switch off the electrical supply at the power outlet to the water heater (refer to note below). Close the gas isolation valve at the inlet to the water heater Close the cold water isolation valve at the inlet to the water heater. Drain the water heater if there is a risk of freezing conditions occurring (refer to “Draining The Water
Heater” on page 97).
Notes:
The frost protection system will be rendered inoperable if electrical power is not available at the water
heater.
Damage caused by freezing due to the unavailability of power at the water heater is not covered by the
Rheem warranty (refer to “Terms of the Rheem Warranty” on page 99).
If the power has been switched off to the water heater and there is a risk of freezing, then it is necessary
to drain the water heater (refer to “Draining the Water Heater” on page 97).
DRAINING THE WATER HEATER
To drain the water heater:
Turn off the water heater (refer to “Turn Off The Water Heater” on page 97). Open a hot tap (preferably the shower outlet). Unscrew the two drain plugs, one each at the cold water inlet and hot water outlet, on the underside of
the water heater.
Water will drain from the water heater.
When water stops flowing from the water heater, close the hot tap.
Note: It is recommended not to screw the drain plugs back in, until the water heater is to be turned on again.
97
Page 98
This page is intentionally blank.
98
Page 99
RHEEM CONTINUOUS FLOW GAS WATER HEATER
WARRANTY – AUSTRALIA ONLY
CONTINUOUS FLOW GAS WATER HEATERS 864, 866 SERIES 627 MODELS
1. THE RHEEM WARRANTY – GENERAL
1.1 This warranty is given by Rheem Australia Pty Limited ABN 21 098 823 511 of 1 Alan Street, Rydalmere New South Wales, the
supplier of Rheem continuous flow gas water heaters, manufactured by Paloma Co., Ltd., a world leader in water heater technology
and manufacture.
1.2 Rheem offer a trained and qualified national service network who will repair or replace components at the address of the water heater
subject to the terms of the Rheem warranty. Rheem Service, in addition can provide preventative maintenance and advice on the
operation of your water heater. The Rheem Service contact number is available 7 days a week on 131031 with Service personnel
available to take your call from 8am to 8pm daily (hours subject to change).
1.3 For details about this warranty, you can contact us on 131031 or by email at warrantyenquiry@rheem.com.au (not for service
bookings).
1.4 The terms of this warranty are set out in section 2 and apply to water heaters manufactured after 1
1.5 If a subsequent version of this warranty is published, the terms of that warranty will apply to water heaters manufactured after the date
specified in the subsequent version.
2. TERMS OF THE RHEEM WARRANTY AND EXCLUSIONS TO IT
2.1 The decision of whether to repair or replace a faulty component is at Rheem’s sole discretion.
2.2 If you require a call out and we find that the fault is not covered by the Rheem warranty, you are responsible for our standard call out
charge. If you wish to have the relevant component repaired or replaced by Rheem, that service will be at your cost.
2.3 Where a failed component or cylinder is replaced under this warranty, the balance of the original warranty period will remain effective.
The replacement does not carry a new Rheem warranty.
2.4 Where the water heater is installed outside the boundaries of a metropolitan area as defined by Rheem or further than 25 km from
either a regional Rheem branch office or an Accredited Rheem Service Agent's office, the cost of transport, insurance and travelling
between the nearest branch office or Rheem Accredited Service Agent’s office and the installed site shall be the owner’s
responsibility.
2.5 Where the water heater is installed in a position that does not allow safe or ready access, the cost of that access, including the cost of
additional materials handling and/or safety equipment, shall be the owner’s responsibility. In other words, the cost of dismantling or
removing cupboards, doors or walls and the cost of any special equipment to bring the water heater to floor or ground level or to a
serviceable position is not covered by this warranty.
2.6 This warranty only applies to the original and genuine Rheem water heater in its original installed location and any genuine Rheem
replacement parts.
2.7 The Rheem warranty does not cover faults that are a result of:
a) Accidental damage to the water heater or any component (for example: (i) Acts of God such as floods, storms, fires, lightning
strikes and the like; and (ii) third party acts or omissions).
b) Misuse or abnormal use of the water heater.
c) Installation not in accordance with the Owner’s Guide and Installation Instructions or with relevant statutory and local
requirements in the State or Territory in which the water heater is installed.
d) Connection at any time to a water supply that does not comply with the water supply guidelines as outlined in the Owner’s Guide
and Installation Instructions.
e) Repairs, attempts to repair or modifications to the water heater by a person other than Rheem Service or a Rheem Accredited
Service Agent.
f) Faulty plumbing or faulty gas or power supply.
g) Failure to maintain the water heater in accordance with the Owner's Guide and Installation Instructions.
h) Transport damage.
i) Fair wear and tear from adverse conditions (for example, corrosion).
j) Cosmetic defects.
k) Ice formation in the waterways of a water heater: where the electricity supply has been switched off or has failed and the water
heater has not been drained in accordance with the instructions; or due to an ambient temperature below -20°C (including wind
chill factor).
2.8 Subject to any statutory provisions to the contrary, this warranty excludes any and all claims for damage to furniture, carpet, walls,
foundations or any other consequential loss either directly or indirectly due to leakage from the water heater, or due to leakage from
fittings and/ or pipe work of metal, plastic or other materials caused by water temperature, workmanship or other modes of failure.
2.9 If the water heater is not sized to supply the hot water demand in accordance with the guidelines in the Rheem water heater literature,
any resultant fault will not be covered by the Rheem warranty.
st
October 2012.
99
Page 100
RHEEM CONTINUOUS FLOW GAS WATER HEATER
What components are covered
The period from the date of
installation in which the fault must
appear in order to be covered
What coverage you receive
All components
Year 1
Repair and/or replacement of the faulty
component, free of charge, including labour.
All components
(only if the water heater is installed in
a single-family domestic dwelling)
Years 2 & 3
Repair and/or replacement of the faulty
component, free of charge, including labour.
The heat exchanger
(only if the water heater is installed in
a single-family domestic dwelling)
Years 4 to 10
Replacement heat exchanger, free of charge.
Installation and repair labour costs are the
responsibility of the owner.
RHEEM AUSTRALIA PTY LTD, A.B.N. 21 098 823 511, www.rheem.com.au
For Service Telephone 131 031 AUSTRALIA or 0800 657 335 NEW ZEALAND
WARRANTY – AUSTRALIA ONLY
CONTINUOUS FLOW GAS WATER HEATERS 864, 866 SERIES 627 MODELS
3. WHAT IS COVERED BY THE RHEEM WARRANTY FOR THE WATER HEATERS DETAILED IN THIS DOCUMENT
3.1 Rheem will repair or replace a faulty component of your water heater if it fails to operate in accordance with its specifications as
follows:
4. ENTITLEMENT TO MAKE A CLAIM UNDER THIS WARRANTY
4.1 To be entitled to make a claim under this warranty you need to:
a) Be the owner of the water heater or have consent of the owner to act on their behalf.
b) Contact Rheem Service without undue delay after detection of the defect and, in any event, within the applicable warranty period.
4.2 You are not entitled to make a claim under this warranty if your water heater:
a) Does not have its original serial numbers or rating labels.
b) Is not installed in Australia.
5. HOW TO MAKE A CLAIM UNDER THIS WARRANTY
5.1 If you wish to make a claim under this warranty, you need to:
a) Contact Rheem on 131031 and provide owner’s details, address of the water heater, a contact number and date of installation of
the water heater or if that’s unavailable, the date of manufacture and serial number (from the rating label on the water heater).
b) Rheem will arrange for the water heater to be tested and assessed on-site.
c) If Rheem determines that you have a valid warranty claim, Rheem will repair or replace the water heater in accordance with this
warranty.
5.2 Any expenses incurred in the making of a claim under this warranty will be borne by you.
6. THE AUSTRALIAN CONSUMER LAW
6.1 Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have
the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
6.2 The Rheem warranty (set out above) is in addition to any rights and remedies that you may have under the Australian Consumer Law.
Revision Date: 2013 January 123765B
100
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