IP Phones 55i, 57i, 57iCT
Feature Access
codes
Quick Reference Guide
CALL BACK
AUTOMATIC CALLBACK DEACTIVATION
1. Press #8.
2. Replace the telephone handset. The service is
deactivated.
CALL FORWARDING
CALL FORWARDING ALWAYS ACTIVATION
1. Press *72.
2. Enter phone number where calls will be forwarded.
3. The service is activated.
CALL FORWARDING ALWAYS DEACTIVATION
1. Press *73.
2. The Call Forwarding Always service is deactivated.
CALL FORWARDING ALWAYS TO VOICE MAIL
ACTIVATION
1. Press *21.
2. The service is activated.
CALL FORWARDING ALWAYS TO VOICE MAIL
DEACTIVATION
1. Press #21.
2. The Call Forwarding Always to Voice Mail service is
deactivated.
CALL FORWARDING BUSY TO VOICE MAIL ACTIVATION
1. Press *40.
2. The service is activated.
CALL FORWARDING BUSY TO VOICE MAIL
DEACTIVATION
1. Press #40.
2. The Call Forwarding Busy to Voice Mail service is
deactivated.
CALL FORWARDING NO ANSWER ACTIVATION
1. Press *92.
2. Enter the phone number to forward calls to when you
do not answer the phone.
3. The service is activated.
CALL FORWARDING NO ANSWER DEACTIVATION
1. Press *93.
2. The Call Forwarding No Answer service is deactivated.
Feature Access Codes
Quick Reference Guide
CALL FORWARDING NO ANSWER TO VOICE MAIL
ACTIVATION
1. Press *41.
2. The service is activated.
CALL FORWARDING NO ANSWER TO VOICE MAIL
DEACTIVATION
1. Press #41.
2. The Call Forwarding No Answer to Voice Mail service is
deactivated.
CALL PICKUP AND RETURN
CALL PICKUP
1. Press *98.
2. The longest-ringing phone in your call pick-up group is
connected.
CALL RETURN
1. Press *69.
2. The last incoming phone number is redialed.
CLEAR MWI
CLEAR VOICE MESSAGE WAITING INDICATOR
1. Press *99.
2. The audible or visual (on some devices) message waiting
indicator on your phone is cleared.
DIRECTED CALL PICKUP
DIRECTED CALL PICKUP
1. Press *97.
2. Enter the extension where the call is ringing. You answer
the ringing call at the specified extension.
DIRECTED CALL PICKUP WITH BARGE-IN
1. Press *33.
2. Enter the extension where the call is either ringing or
ongoing. You answer or join the call of the specified
extension.
DO NOT DISTURB
DO NOT DISTURB ACTIVATION
1. Press *78. DND is activated.
DO NOT DISTURB DEACTIVATION
1. Press *79. DND is deactivated.
If you require further information or instruction, please
contact Rockefeller Group Technology Solutions at
212-282-2222 or csc@rgts.com
w w w. r g t s . c o m
NEW YORK – HEADQUARTERS
1221 Avenue of the Americas
New York, NY 10020-1095
(212) 282-2200
SHARED CALL APPEARANCE
SHARED CALL APPEARANCE CALL RETRIEVE (CALL PULL)
1. Press *11. The held call is retrieved from the location
that placed the call on hold.
SHARED CALL APPEARANCE LOCATION CONTROL
ACTIVATION
1. Press *12. Activates the feature at a particular location.
SHARED CALL APPEARANCE LOCATION CONTROL
DEACTIVATION
1. Press *13. Deactivates the feature at a particular
location.
MISCELLANEOUS
LAST NUMBER REDIAL
1. Press *66. The last outgoing phone number you dialed
is redialed.
MUSIC ON HOLD PER-CALL DEACTIVATION
1. Press *60. The service is deactivated for this call.
VOICE PORTAL ACCESS
1. Press *62.
2. You can now access the group Voice Portal.
Feature Access Codes
Quick Reference Guide
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