RGK Wheelchairs, CLUB SPORT ADJUSTABLE User Manual

Issue No: SQCA1 2010

1

USER MANUAL

CLUB SPORT ADJUSTABLE

Thank you for buying RGK. We hope the product and service you have received has
met your expectations. Please take time to read the instructions contained within, to
familiarise yourself with your new RGK chair and to ensure you get maximum
performance and longevity from it.

Russel Simms
Commercial Director

WARNING!

DO NOT OPERATE THIS EQUIPMENT WITHOUT FIRST READING AND

UNDERSTANDING THIS MANUAL. IF YOU ARE UNABLE TO UNDERSTAND THE

WARNINGS AND INSTRUCTIONS, CONTACT YOUR RGK DEALER OR A HEALTHCARE

PROFESSIONAL (DOCTOR-THERAPIST) BEFORE ATTEMPTING TO USE THIS

EQUIPMENT, OTHERWISE INJURY OR DAMAGE MAY RESULT.

RGK Wheelchairs Ltd, Unit 8B/C, Ring Road, Zone 2, Burntwood Business Park,

Burntwood, Staffs, WS7 3JQ, United Kingdom

(t): [phone] (f): [phone]

(e): [e-mail] (w): http://www.rgklife.com

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Contents …....................................................................................................................................... 2

1. General ..................................................................................................................................... 4

1.1. Special warnings 4

1.2. Product Features 4

1.3. Quick start 5

1.3.1. Unpacking 5

1.3.2. Inspection 5

1.3.3. Quick start assembly 5

1.3.4. Handling 5

1.3.5. Storage 5

2. Safety ………………………………............................................................................................. 6

2.1. Weight limitation 6

2.2. Weight training 6

2.3. Operation environment 6

2.4. Transferring 6

2.5. Stability and balance 6

2.6. Wheelchair tie-down and seat restraints 7

2.7. Feet position 7

2.8. Tyre pressure 7

3. Maintenance ............................................................................................................................... 8

3.1. Safety inspection checklist 8

3.2. Trouble shooting 8

4. Procedures ............................................................................................................................... 10

4.1. Backrest 10

4.1.1. Adjusting upholstery tension 10

4.1.2. Replacing upholstery 10

4.1.3. Adjusting backrest height 11

4.2. Seat and cushion 11

4.2.1. Replacing cushion / cover 11

4.2.2. Adjusting upholstery tension 11

4.2.3. Replacing upholstery 11

4.3. Side guard 12

4.3.1. Replacing Aluminium side guard 12

4.4. Quick release axle 12

4.4.1. Adjusting quick release axle stroke 12

4.5. Rear wheels 13

4.5.1. Replacing hand rim 13

4.5.2. Replacing rear wheel tyre and inner tube 13

4.6. Camber bar 14

4.6.1. Adjusting camber bar position 14

4.6.2. Replacing camber bar 14

4.7. Front and rear (anti-tip) castors 15

4.7.1. Replacing castor wheels 15

4.7.2. Replacing bearings in frame 15

4.8. Footrest 15

4.8.1. Adjusting height of footrest 15

4.8.2. Replacing footrest 16

4.8.3. Adjusting footrest angle 16

4.9. Anti-tipper 16

4.9.1. Adjusting anti-tipper length 16

4.9.2. Replacing anti-tipper 16

4.9.3. Adjusting anti-tipper castor height 17

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4.10. Seat position 17

4.10.1. Adjusting rear seat height 17

4.10.2. Adjusting front seat height 18

4.11. Front offence wing (left and right) 19

4.11.1. Replacing front offence wing 19

5. Notes ......................................................................................................................................... 20

6. Warranty ..................................................................................................................................... 21

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1. GENERAL

This section provides important information regarding the user manual, product features, safety
and the initial setup of the RGK wheelchair.

1.1. SPECIAL WARNINGS

- Safety information as used in this manual, apply to hazards or unsafe practices which

could result in death, personal injury or property damage.

- The information contained in this document is subject to change without notice. For the
latest user manual, please visit www.rgklife.com.

- As a manufacturer of wheelchairs, RGK endeavours to supply a wide variety of
wheelchairs to meet many needs of the end user. However, final selection of the type of
wheelchair to be used by an individual rests solely with the user and his or her health
care professional.

- RGK products are designed and manufactured for the use of RGK and RGK approved
accessories. Accessories designed for other manufacturers are not recommended for
use with RGK products.

- The serial number can be found on the underside of the frame, along with some useful
RGK company information.

1.2. PRODUCT FEATURES

The ‘Club Sport A’ is a height adjustable sports wheelchair which can be used for a
variety of wheelchair sports. The rigid structure provides strength and stiffness in
sporting activities, whilst maintaining flexibility of sizes for a variety of users. See Image

1 for ‘Club Sport A’ features.

WARNING! Please read the PROCEDURES section in this manual before attempting to
use the features on this product.

Image 1: Product features

Adjustable rear
and front seat
height

Adjustable back
upholstery

Adjustable seat
upholstery

Adjustable
camber bar
position

Adjustable
footplate position

Removable front
offence wings

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1.3. QUICK START

This section contains important information regarding handling, inspection, setup and
storage of the RGK wheelchair.

1.3.1. UNPACKING

If unpacking is required, follow the points below;

- Check for any obvious damage to the package. If damage is evident, notify your dealer
before opening fully.

- Remove paperwork and open package carefully.

- Carefully remove all components to a safe place.
NOTE: Unless the RGK Wheelchair is to be assembled immediately, retain cartons and

packing materials for use in storing the chair until assembly is required.

1.3.2. INSPECTION

Examine exterior of the RGK Wheelchair for dents, scratches or other forms of damage.
Inspect all components. If damage is evident, notify your RGK dealer immediately.

1.3.3. QUICK START

To prepare the wheelchair ready for use, follow the points below;

- Insert quick release axle pin into wheel, from the hand rim side, and insert into camber
bar, ensuring axle pin has located and the release button is fully extended.

- If axle pin does not engage, see PROCEDURE 4.4.

- Repeat for the opposite wheel.
WARNING! Quick release axle pin must be securely engaged prior to use. Failure to

secure axle pin engagement could result in death, personal injury or property damage.
WARNING! Please read the remaining parts of this user manual before attempting to

operate the wheelchair.

1.3.4. HANDLING

The RGK wheelchair should be wheeled around where possible. When required to lift
the RGK wheelchair, use the brace bar at the back of the frame and the leg rail as lifting
points.

WARNING! DO NOT lift the wheelchair by loose or detachable parts, which specifically
includes the upholstery, seat rail, or the wheels. Lifting in these points could result in
personal injury or property damage.

1.3.5. STORAGE

Store the repackaged RGK Wheelchair in a secure and dry area. Wheels should be
taken off and packaged separately to the frame of the wheelchair.

WARNING! To prevent damage to the wheelchair, DO NOT place other objects on top
of the repackaged chair.

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2. SAFETY

Wheelchair safety requires the close attention of the wheelchair user as well as the assistant.
This manual describes the most common procedures and techniques involved in the safe
operation of the wheelchair. It is important to practice and master these safe techniques until you
are comfortable operating the product. Use this information only as a "basic" guide.

2.1. WEIGHT LIMITATION

To ensure the safety of the user and others, the RGK ‘Club Sport A’ has a weight limitation of

120kg. This weight limit is confirmed next to the serial number and CE marking on the
underside of the frame work.

2.2. WEIGHT TRAINING

RGK DOES NOT recommend the use of its wheelchairs as a weight training apparatus.
RGK products have NOT been designed or tested as a seat for any kind of weight training.

If occupant uses said wheelchair as a weight training apparatus, RGK shall NOT be liable for
bodily injury and the warranty will be voided immediately.

2.3. OPERATION ENVIROMENT

Sports wheelchairs must ONLY be used on smooth, dry and flat surfaces dedicated to
wheelchair sports.

WARNING! Use on stairways, escalators, curbs, steps or any other unsuitable surface could
result in death, personal injury or property damage.

WARNING! Due to the nature of the design, RGK sports wheelchairs are NOT suitable for
wheelchair assistants to push.

2.4. TRANSFERRING

Before attempting to transfer in or out of the wheelchair, every precaution should be taken to
reduce the distance between chairs. Turn both castors toward the object you are
transferring onto. RGK advise having an assistant present during transfer.

TIP: When transferring, position yourself as far back as possible in the seat. This will
prevent damage to the upholstery and the possibility of the chair tipping forward.

WARNING! DO NOT use the footplate as a platform when getting in or out of the wheelchair.

2.5. STABILITY AND BALANCE

To ensure stability and correct operation of your wheelchair, you must at all times maintain
balance. Many activities require the wheelchair owner to reach, bend and transfer in and out
of the wheelchair. These movements will cause a change to the normal balance, centre of
gravity, and weight distribution of the wheelchair. To determine and establish your particular
safety limits, RGK recommend practice bending, reaching and transferring activities in
several combinations in the presence of a qualified health professional BEFORE attempting
active use of the wheelchair.

TIP: Virtually all activities which involve movement in the chair have an effect on the centre
of gravity. RGK recommends using seat restraints for additional safety while involved in
activities that shift your weight.

WARNING! Know your limits. Excessive reaching or leaning away from the centre of gravity
could result in the wheelchair tipping over, which could lead to personal injury or property
damage.

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WARNING! The position of the footrest, camber bar, rear seat height, anti-tipper and the
tension of the upholstery, are directly related to the chairs stability. Any change to one or
any combination of the four may cause the chair to decrease in stability. Use EXTREME
caution when using a new seating position for the first time.

WARNING! DO NOT attempt to reach objects if you have to move forward in the seat or pick
them up from the floor by reaching down between your knees.

2.6. WHEELCHAIR TIE-DOWN AND SEAT RESTRAINTS

RGK recommends that wheelchair users are NOT to be transported in vehicles of any kind

while seated in wheelchairs. RGK recommend that users of wheelchairs should be
transferred into appropriate seating in vehicles for transportation and use be made of the
original restraints made available in the vehicle. RGK cannot and does not recommend any
wheelchair transportation systems.

WARNING! It is the obligation of the dealer, therapist or other health care professional to
determine if a seating restraint is required, and that it is used correctly, to ensure the safety
of the user and others. Failure to use suitable restraints or procedures could result in
personal injury or property damage.

WARNING! ALWAYS wear your seat restraint, if recommended. Failure to use the
recommended seat restraint could result in personal injury or property damage.

2.7. FEET POSITION

Always strap your feet into position using the provided strap. The front of either foot should
not protrude past the back edge of the front drop bar tube. This protects the user from
personal injury and ensures the correct size chair is being used by the user.

WARNING! If the users’ feet do not fit behind the back of the drop bar, the user requires a
larger chair. Use in this condition may result in personal injury.

2.8. TYRE PRESSURE

DO NOT use your wheelchair unless it has the proper tyre pressure, which is measured in
pounds per square inch (psi) or kilo Pascals (kPa). Tyre pressure can be found on the wall
of the tyre.

WARNING! DO NOT over inflate the tyres. Failure to follow these suggestions may cause
the tyre to explode and cause bodily harm.

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3. MAINTENANCE

RGK recommend taking your wheelchair to a qualified dealer for a thorough inspection and

servicing every 6 months. Regular cleaning will reveal loose or worn parts and enhance the
smooth operation or your wheelchair.

To operate correctly and safely, your wheelchair must be cared for just like any other vehicle.
Routine maintenance will extend the life and efficiency of your wheelchair. Initial adjustments
should be made to suit your personal body structure and preference.

3.1. SAFETY INSPECTION CHECKLIST

RGK recommends inspecting the wheelchair using the following table. If a problem is found,
it should be taken to an authorised RGK dealer and rectified before next use.

ITEM

INSPEC
T
INITIALL
Y

INSPEC
T
WEEKLY

INSPEC
T
MONTH
Y

INSPEC
T
YEARLY

GENERAL

Wheelchair rolls straight
Check all fasteners are secure.
Check all parts for damage and wear.










SEAT AND BACK UPHOLSTERY

Inspect for rips or sagging.
Inspect fastening flaps to ensure they securely latch
Check position is suitable










REAR WHEELS (ex. Hand rims and tyres)

Wheels run freely
Adjustable camber bar is securely tightened.
Quick release axles lock properly
No excessive side movement when lifted and rotated.
Inspect for bent or broken spokes.
All spokes uniformly tight.



















HANDRIMS

Inspect for signs of rough edges or peeling.
Check hand rims are secure to wheel rim








TYRES

Inspect for flat spots, cracks and excessive wear
If pneumatic tyres check pressure.







FRONT CASTOR

Inspect wheel assembly for wheel resistance.
Inspect wheel assembly for rattle.
Wheel bearings are clean and free of moisture.









CLEANING

Polish quick-release axle polish (DO NOT OIL)
Polish frame paintwork
Disassemble castor assembly and clean







3.2. TROUBLE SHOOTING

If you are having difficulties with your wheelchair, please look at the following table before
contacting your RGK dealer. If the problem is not included in this list or has not corrected
the problem, then please contact your RGK dealer.

WARNING! After making adjustments, always make sure that parts are correctly tightened
BEFORE using the wheelchair.

WARNING! DO NOT over-tighten hardware attaching to the frame. This could cause
damage to the frame.

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CHAIR
VEERS
RIGHT

CHAIR
VEERS
LEFT

SLUGGISH
TURN OR
PERFORM­ANCE

CASTER
FLUTTERS

SQUEAKS
AND
RATTLES

LOOSE­NESS IN
CHAIR

SOLUTIONS

   

1) CHECK TYRES FOR
CORRECT AND EQUAL
PRESSURE. 2)
CHECK CASTOR WHEELS
ROTATE SMOOTHLY.

  



1) CHECK FOR LOOSE
CASTOR STEM NUTS. 2)
CHECK SEAT HEIGHT
ADJUSTMENT FASTENERS
ARE CORRECTLY
LOCATED/FITTED.





CHECK SPOKES AND
HANDRIMS FOR TENSION

 



CHECK THAT BOTH CASTORS
CONTACT THE GROUND AT
THE SAME TIME

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4. PROCEDURES

This section contains important information regarding the safe operation of parts and features on
the RGK wheelchair.

WARNING! Please use the procedures in this section as a ‘basic’ guide. The upmost care must
be taken when operating the RGK wheelchair. It is the users’ full responsibility to correctly
operate or adjust the RGK wheelchair and approve for use thereafter.

4.1. BACKREST

The back rest is the upright part of the wheel chair which supports the users back. The
following sub-sections contain information regarding the backrest and the backrest
upholstery.

WARNING! The tension of the back upholstery is directly related to the chairs stability. Any
adjustment may cause the chair to decrease in stability. Use EXTREME caution when using
a new seating position for the first time.

4.1.1. ADJUSTING UPHOLSTERY TENSION

Follow these steps to adjust the tension in both
parts of the back upholstery; upper back support
and lower back support, see image 2.

STEP 1: Pull centre pad up from the back (side with
RGK logo).
STEP 2: Upper back tension - reposition Velcro
overlap on wing to increase/decrease tension.
STEP 3: Lower back tension - reposition Velcro
overlap on support strap to increase/decrease
tension.
STEP 4: Securely re-fit centre pad.

4.1.2. REPLACING UPHOLSTERY

Follow these steps to replace the backrest upholstery;
STEP 1: Remove cushion.

STEP 2: Release backrest tail from seat sling.
STEP 3: Pull centre pad up from back and release support
strap.
STEP 4: Lift off backrest upholstery.
STEP 5: Attach NEW support strap at the correct height
with the straps facing outwards.
STEP 6: Place NEW wing over backrest tubes using the
allocated pockets.
STEP 7: Overlap Velcro on NEW wing so straps are facing
outwards.
STEP 8: Place NEW centre pad over NEW wing ensuring
equal length either side.
STEP 9: Push together to secure.
STEP 10: Attach the tail of NEW centre pad to seat sling.
STEP 11: Replace Cushion.

Upper back
support

Lower back
support

Centre pad

Image 2: Upper and Lower back support
Image 3: STEP 5

Image 4: STEP 6

Image 5: STEP 8

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4.1.3. ADJUSTING BACKREST HEIGHT

Follow these steps to adjust the backrest height;
STEP 1: Remove back upholstery as above, excluding

support strap.
STEP 2: Press button in location hole which secures the
adjustable height tube
STEP 3: Adjust to desired height, and locate.
STEP 4: Repeat on other side.
STEP 5: Re-fit backrest upholstery as above.

4.2. SEAT AND CUSHION

The seat is the area where you sit and the cushion provides extra comfort and support. The
following section contains information regarding replacement and adjustment of the seat,
cushion and its cover.

WARNING! The tension of the seat upholstery is directly related to the chairs stability. Any
adjustment may cause the chair to decrease in stability. Use EXTREME caution when using
a new seating position for the first time.

4.2.1. REPLACING CUSHION / COVER

Follow these steps to replace the cushion foam or cushion cover;
STEP 1: Remove the existing seat cushion from the seat upholstery.

STEP 2: Open the Velcro seal at the rear of the cushion and remove the foam insert.
STEP 3: Replace foam insert or cushion cover.
STEP 4: Close the Velcro seal and reattach to the seat upholstery.

4.2.2. ADJUSTING SEAT UPHOLSTERY
Follow these steps to adjust the seat upholstery

tension;
STEP 1: Remove cushion

STEP 2: Take rear wheels off the chair and
secure.
STEP 3: Undo Velcro straps on the underside
of the seat upholstery, see image 7.
STEP 4: Increase overlap to tighten, reduce
overlap to loosen.
STEP 5: Replace cushion and wheels.

4.2.3. REPLACING SEAT UPHOLSTERY
Follow the steps below to replace the seat upholstery;
STEP 1: Remove the seat cushion and back upholstery tail from the seat sling.

STEP 2: Remove rear wheels from chair.
STEP 3: Make a note of the canvas position.
STEP 3: Release the Velcro that secures the seat upholstery to the chair frame.
STEP 4: Remove seat upholstery.

Press

Image 6: STEP 2

Velcro straps
for adjustment

Image 7: Underside of seat

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STEP 5: Place the NEW ERGO Seat strap over the back of the seat and secure.
STEP 6: Place the NEW SUPPORT STRAP in the same place as the previous strap,
and secure.
STEP 7: Place the NEW SEAT SLING over the correct seat area and secure.
STEP 8: Adjust tension to suit.
STEP 9: Refit wheels and cushion.

4.3. SIDEGUARD
This section contains important information regarding replacement of the aluminium side

guard.

4.3.1. REPLACING ALUMINIUM SIDEGUARD
Follow the steps below to replace the side guard;
STEP 1: Remove wheels from the chair.

STEP 2: Release and remove locking handles
and washers, taking note of the washer
sequence, see image 11.
STEP 3: Remove 2 button head screws using
a 4mm Allen key and remove the side guard.
STEP 4: Identify correct placement with new
side guard.
STEP 5: Re-fit 2 button head screws and
tighten securely.
STEP 6: Refit and secure locking handles
ensuring the washers are in the correct
position.
STEP 7: Repeat for opposite side.

WARNING! Ensure screws are securely fitted to frame. DO NOT over tighten screws to
prevent part damage.

4.4. QUICK RELEASE AXLE
The following section contains important information regarding the quick release axle

adjustment.

4.4.1. ADJUSTING QUICK RELEASE AXLE STROKE

Follow the steps to adjust the quick release axle;
STEP 1: Remove rear wheel and quick-release axle from the chair.

STEP 2: Press detent button in the quick-release axle and slide axle through the wheel
hub to separate.

Image 8: STEP 5 Image 9: STEP 6 Image 10: STEP 7
Image 11: Side guard (left)

Plastic
washer

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STEP 3: Release detent button ensuring that the locking pins are fully released.
STEP 4: Increase or decrease the stroke by adjusting the locknut on the end of the
quick-release axle with a 19mm spanner, whilst carefully holding the opposite end, in a
vice or with an adjustable spanner, see image 12. Ensure the end of the pin is not
damaged during this operation.
STEP 5: Reinstall rear wheel onto the chair with quick release axle pin.

WARNING! Ensure quick release axle secures the wheel securely to the frame. If you
are unsure about this procedure, ask your RGK dealer.

4.5. REAR WHEELS

The following section contains information regarding hand rim replacement, and tyre and
inner tube replacement.

4.5.1. REPLACING HAND RIM

Follow the steps below to replace the hand rim;
STEP 1: Remove the rear wheel from the chair.

STEP 2: Release all air from the tube by pressing down on the pin in the centre of the
valve stem.
STEP 3: Remove the tyre, inner tube and rim tape from the wheel.
STEP 4: Secure the ‘Pozi’ drive head screws and remove 4-6 locknuts that secure the
hand rim to the rear wheel.
STEP 5: Remove the existing hand rim, taking note of the setting position.
STEP 6: Install the NEW hand rim by reversing the above procedures. RGK
recommend replacing the nuts and bolts.

STEP 7: Refit rim tape around centre of the wheel rim, ensuring the ‘Pozi’ drive heads

are covered, and is finished by overlapping the end points.
STEP 8: Reverse steps 3 to 5 to fit inner tube and tyre.
STEP 9: Inflate the tyre to the correct pressure rating on the sidewall of the tyre.
STEP 10: Reinstall rear wheel to the chair.

WARNING! The rim tape MUST FULLY cover the ‘Pozi’ drive screw heads to prevent
inner tube damage.

4.5.2. REPLACING REAR WHEEL TYRE AND INNER TUBE
Follow the steps below to replace the tyre and inner tube for the rear wheels;
STEP 1: Remove rear wheel from the chair.

STEP 2: Remove all air from the tube by pressing down on the pin in the centre of the
valve stem.

Secure this end in a
vice or with an
adjustable spanner

Secure this end with
19mm spanner.

Image 12: Quick release axle holding points

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STEP 3: Using tyre levers, remove outside tyre bead from wheel rim, unscrew valve
securing ring (if fitted with Presta valves only) and remove tube.
STEP 4: Remove tyre from rim.
STEP 5: Reverse step 3 and 4 to fit tyre/tube. Ensure direction of tyre is correct (tread
always points forward).
STEP 6: Inflate the tyre to the correct psi rating on the side wall of the tyre.
STEP 7: Reinstall rear wheel to the chair.

WARNING! Ensure the correct size tyre is used with the wheel rim. Failure to use the
correct size could result in personal injury or property damage.

WARNING! When replacing wheel parts, ensure the size is the same as the original
factory fitted wheels. Failure to use the correct wheel components could result in
reduced performance or even personal injury or property damage.

4.6. CAMBER BAR
The following section contains information regarding the adjustment and replacement of the

camber bar and the clamp that secures it.

4.6.1. ADJUSTING CAMBER BAR POSITION
Follow the steps below to adjust the camber bar position either forwards or backwards;
STEP 1: Remove the rear wheels from the chair.

STEP 2: Using a 5mm Allen key, release the 4 bolts
on the top of both camber bar clamps until camber
bar clamp can move freely, see image 13.
STEP 3: Re-position camber bar along frame.
STEP 4: Measure the distance from the back of the
chair to a fixed point on the camber bar clamp.
Both sides should be identical.
STEP 5: Tighten 4 bolts to secure, in a sequence
which secures each side evenly.
STEP 6: Measure the distance from the back of the
chair to a fixed point on the camber bar clamp. Both sides should be identical.
STEP 7: Roll the chair before using to make sure there is no excessive drag to either
side.

WARNING! To prevent damage and wear of parts, DO NOT over tighten the bolts on
the camber bar clamp.

WARNING! Moving the camber bar forwards REDUCES STABILITY and improves
manoeuvrability. Moving the camber bar backwards increases stability but REDUCES
MANOEUVRABILITY.

WARNING! The camber bar position is directly related to the chairs stability and centre
of gravity. Any adjustment may cause the chair to decrease in stability. Use EXTREME
caution when using a new seating position for the first time.

Image 13: Camber Bar Clamp

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4.6.2. REPLACING CAMBER BAR
To replace the camber bar, please follow the steps below;
STEP 1: Remove both rear wheels

STEP 2: Release the 4 cap screws using a 5mm Allen key, see image 14.
STEP 3: Turn the chair upside down and release the 4 cap screws using a 5mm Allen
key, see image 15.
STEP 4: Ensure the 4 bolts used to adjust the camber bar in 4.6.1, remain tight. This
will maintain the correct position.
STEP 5: Remove the camber bar and spacers, whilst taking note of the spacer
positions.
STEP 6: Replace with NEW camber bar.
STEP 7: Position the camber bar so the distance between the end of the tube to the
clamp are identical either side, see image 16.
STEP 8: Reverse steps 1-3 to complete the process.
STEP 9: Ensure screws are secure.

IMAGE 14 – STEP 2

IMAGE 15 – STEP 3

IMAGE 16 – STEP 7

WARNING! Ensure all screws are tight and secure. Failure to do this, could result
in personal injury or property damage.

WARNING! DO NO attempt to change the spacers in the clamp unless you have
permission from an authorised RGK dealer.

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4.7. FRONT AND REAR (Anti-Tip) CASTORS
The following section contains important information regarding the replacement of the castor

wheels and bearings, either at the front or back of the RGK wheelchair.

4.7.1. REPLACING CASTOR WHEELS

Follow the steps below to replace the castor wheels;
STEP 1: Using two 4mm Allen keys, remove 1 of the

2 screws that locate the castor axle.
STEP 2: Pull out the axle and remove the castor
wheel and spacers from the mounting fork.
STEP 3: Install the NEW castor wheel, axle and
spacers to the mounting fork, by reversing STEPS 1
& 2.

WARNING! When replacing the castor wheels,
ensure the same size is fitted as the original factory
fitted castors. Failure to use the correct size could
result in reduced performance or even personal
injury or property damage.

4.7.2. REPLACING BEARINGS IN FRAME
Follow the steps below to replace the bearings located in the frame;
STEP 1: Remove wing, castor pot cap or nut cap

STEP 2: Remove nut on top of castor pot, using a 19mm socket spanner.
STEP 3: Remove castor assembly downwards through the castor housing, noting the
washer sequence.
STEP 4: Carefully, knock out the bearings using a punch and a hammer.
STEP 5: Insert NEW bearings using a bearing puller/pusher.

WARNING! Bearings must be fitted using the correct tools. Failure to use the correct
tool may result in reduced performance, personal injury or property damage.

4.8. FOOTREST
The following section contains important information regarding the replacement and

adjustment of the footrest.

4.8.1. ADJUSTING FOOTREST HEIGHT
Follow the steps below to adjust the footrest

height;
STEP 1: Using a 5mm Allen key, release the

4 screws in the clamps which secure the
footrest to the frame, see image 18.
STEP 2: Adjust footrest to desired position.
STEP 3: Tighten clamp screws to secure.

WARNING! To prevent damage and wear of
parts, DO NOT over tighten the screws in
the footrest clamps.

Image 17: Castor Assembly

Image 18: Footrest Adjustment

Release

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4.8.2. REPLACING FOOTREST
Follow the steps below to replace the footrest;
STEP 1: Using a 5mm Allen key, release the 4 screws in the footrest clamps, see image

15.
STEP 2: Remove footrest from clamps, leaving the clamps on the frame.
STEP 3: Replace NEW footrest in desired position.
STEP 4: Tighten clamps to secure.

WARNING! To prevent damage and wear of parts, DO NOT over tighten the screws on
the footrest clamps.

4.8.3. ADJUSTING FOOTREST ANGLE

Follow the steps below to adjust the
footrest angle;

STEP 1: Using a 4mm Allen key and a
10mm spanner, release the 2 bolts in the
centre of the footplate, see image 19.
STEP 2: Adjust footplate to desired angle.
STEP 3: Tighten bolts to secure.

WARNING! To prevent damage and wear
of parts, DO NOT over tighten the bolts on
the footplate.

4.9. ANTI-TIPPER
The following section contains important information regarding the adjustment and

replacement of the anti-tipper.
WARNING! Ensure anti-tipper is always in place during any form of use. Failure to use anti

tipper could result in death, personal injury or property damage.

4.9.1. ADJUSTING ANTI-TIPPER LENGTH
Follow the steps below to adjust the anti-tipper;
STEP 1: Remove the 2 locking pins.

STEP 2: Adjust anti-tipper to new position.
STEP 3: Insert and engage locking pins, see
image 20.

WARNING! Ensure locking pins are fully engaged
before use. Failure to secure anti tipper, could
result in personal injury or property damage.

WARNING! DO NOT adjust the Anti-tipper when
seated in the wheelchair.

4.9.2. REPLACING ANTI-TIPPER
Follow the steps below to replace the anti-tipper;
STEP 1: Remove the 2 locking pins.

STEP 2: Pull anti-tipper out from chair, taking note of the position.
STEP 3: Replace with NEW anti-tipper.

Image 19: Footrest Angle

Release

Image 20: Anti-tipper position

Issue No: SQCA1 2010

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STEP 4: Insert and engage locking pins.
WARNING! Ensure locking pins are fully engaged before use. Failure to secure anti

tipper, could result in personal injury or property damage.

WARNING! DO NOT replace during use.

4.9.3. ADJUSTING ANTI-TIPPER CASTOR HEIGHT

Follow the steps below to adjust the anti-tipper castor height;
STEP 1: Remove nut cap.

STEP 2: Remove nut with a 19mm socket
spanner.
STEP 3: Make a note of the position of spacers
above and below castor housing.
STEP 4: Remove castor assembly from castor pot.
STEP 5: Re-arrange spacers to the desired height.
Extra spacers below the castor housing will lower
the castor. Extra spacers above the castor
housing will raise the castor wheel, see image 21.
STEP 6: Replace castor stem bolt into castor
housing.
STEP 7: Place remaining spacers on top of castor
stem bolt.
STEP 8: Replace the nut onto to the stem bolt and
tighten so the castor can move freely but without
any up or down movement.
STEP 9: Replace the nut cap.

WARNING! DO NOT over tighten nut. Over
tightening the nut can damage the bearings and
lock the rotation of the castor wheel.

4.10. SEAT POSITION

The following section contains important information regarding the front and rear seat
height adjustment.

WARNING! DO NOT attempt to adjust the seat height when seated in the wheelchair.
WARNING! Ensure all locking pins are correctly located and securely fastened before

using the wheelchair.

4.10.1. ADJUSTING REAR SEAT HEIGHT
Follow the steps below to adjust the REAR seat height;
STEP 1: Release the 2 handles which secure the side guards, with just 1 or 2 turns.

STEP 2: Remove the 2 locking pins from back of chair.
STEP 3: Use the brace on the backrest to raise or lower the seat height to the desired
height.
STEP 4: Align holes, fully insert the 2 locking pins and secure.
STEP 5: Secure the handles on the side guards.

Image 21: Anti-tipper spacers

Above spacers
Below spacers

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NOTE: there are 5 holes for adjustment. Each hole is spaced 25mm apart. End height
depends on the customer’s order specification.

4.10.2. ADJUSTING FRONT SEAT HEIGHT
Follow the steps below to adjust the FRONT seat height;
STEP 1: Release the 2 handles which secure the side guards.

STEP 2: Remove the 2 bolts, 4 plastic washers and 2 lock nuts from the left and right
pivot plates using two 10mm spanners.
STEP 3: Raise or lower the front seat height using the pivot plate or seat rail.
STEP 4: Hold in desired position and reverse steps 2.
STEP 5: Secure lock nuts
STEP 5: Secure the handles on the side guards.

Image 22: Rear seat height adjustment

STEP 1: Release 2
handles

STEP 2: Remove 2
locking pins

STEP 3: Adjust
using brace bar

STEP 4: Refit 2
locking pins

Image 23: Front seat height adjustment

STEP 1: Release

STEP 3:
Raise/lower seat

STEP 2: Release

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NOTE: There are 2-3 holes for adjustment. Each hole is spaced 14mm apart. End
height depends on the customer’s order specification.

WARNING! Only use the holes indicated by the decal on the pivot plate. Use of other
holes may cause property damage and feature restrictions.

WARNING! To prevent damage to the frame, DO NOT over tighten the bolts on the
pivot plate.

4.11. FRONT OFFENCE WING (LEFT AND RIGHT)
The following section contains important information regarding the front offensive wing.

4.11.1. REPLACING FRONT OFFENCE WING
Follow the steps below to replace either the left or right front wing;
STEP 1: Release the grub screw on the castor housing using a 3mm Allen Key, see

Image 21.
STEP 2: Release the 2 screws in the clamp using a 5mm Allen key, see image 24.
STEP 3: Lift off wing.
STEP 4: Replace with NEW wing.
STEP 5: Tighten clamp screws.
STEP 6: Tighten grub screw until slight resistance is felt. DO NOT OVER TIGHTEN.
STEP 7: Repeat for other side.

WARNING! To prevent damaging the frame, DO NOT over tighten the grub screw or
the clamp screws.

Image 24: Front offence wing

STEP 1: Release
grub screw

STEP 2: Release 2
screws in clamp

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5. NOTES

This section is to be filled in by the user or dealer is special items are fitted to the chair.

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6. WARRANTY
This warranty is extended only to the original purchaser, user or dealer of official and approved

RGK products.
This warranty gives you specific legal rights and you may also have other legal rights. RGK

warrants the RGK frame(*) to be free from defects in materials and workmanship for 3 years for
the original purchaser from the date of purchase. All component parts including, but not limited to
camber tubes, castor forks, armrests and upholstery are warranted against defects in materials
and workmanship for a period of one year from the original invoice date except push handle grips,
foam parts, plastic coated parts, bushings, bearings and tires/tubes. If within such warranty period
any such product shall be proven to be defective, such product shall be repaired or replaced, at
RGK's option. This warranty does not include any third party labour or shipping charges incurred
in replacement, part installation or repair of any such product. RGK's sole obligation and your
exclusive remedy under this warranty shall be limited to such repair and/or replacement.

For warranty service, please contact the dealer from whom you purchased your RGK product. In
the event you do not receive satisfactory warranty service, please write directly to RGK UK head
office address. Provide the dealer's name, address and the date of purchase, indicate nature of
the defect and indicate the serial number.

PLEASE NOTE: DO NOT return products to our factory without our prior consent.
Limitations and Exclusions: The foregoing warranty shall not apply to serial numbered products if

the serial number has been removed or defaced, products subjected to negligence, accident,
improper operation, maintenance or storage, commercial or institutional use, products modified
without RGK's express written consent (including, but not limited to, modification through the use
of unauthorized parts or attachments; products damaged by reason of repairs made to any
component without the specific consent of RGK, or to a product damaged by circumstances
beyond RGK's control, and such evaluation will be solely determined by RGK. The warranty shall
not apply to problems arising from normal wear or failure to adhere to the following instructions.

The foregoing warranty is exclusive and in lieu of all other express warranties. Implied warranties,
if any, including the implied warranties of the merchantability and fitness for a particular purpose,
shall not extend beyond the duration of the expressed warranty provided herein and the remedy
for violations of any implied warranty shall be limited to repair or replacement of the defective
product pursuant to the terms contained herein. RGK shall not be liable for any consequential or
incidental damages whatsoever.

Please contact us at [e-mail] if you have any further concerns or questions
with respect to warranty.

Please visit www.rgklife.com for our Terms and Conditions.

(*) ‘FRAME’ REFERS TO THE IMAGE BELOW.