We hope the product and service you have received has met your expectations. Please
take time to read the instructions contained within, to familiarise yourself with your
new RGK chair and to ensure you get maximum performance and longevity from it.
Russel Simms,
Commercial Director
WARNING!
Do not operate this equipment without rst reading and understanding this manual.
If you are unable to understand the warnings and instructions, contact a healthcare
professional (doctor / therapist) before attempting to use this equipment - otherwise
injury or damage may result.
As the manufacturer, RGK Wheelchairs declares
that the lightweight wheelchairs conform to the
93/42/EEC / 2001/47/EEC guideline.
Please contact RGK or your local authorised RGK dealer if you
have any questions regarding the use, maintenance or safety
of your wheelchair.
RGK Wheelchairs, Units 8a/b/c , Ring Road, Zone 2 ,
Burntwood Business Park, Burntwood, Staordshire, WS7 3JQ,
United Kingdom
info@rgklife.com
User Manual
Issue No: 14 | 2015
02
User Manual | Contents
Contents
03 User Manual Contents
04 Special Notes
05 Safety Summary
07 Product Description
09 Production Identication
10 Handling Of Wheelchairs
10 Tilting
Tilting Unattended
12 Reaching, leaning & bending forward
13 Transferring
14 Lengthening and shorting the wheel base
14 Manoeuvring your wheelchair
15 Safety Inspection Checklist
16 Troubleshooting / Maintenance
Troubleshooting Guide Mechanical
Maintenance Safety Precautions
17 Suggested Maintenance Procedures
18 Procedure 1
Backrest Adjustments
Adjusting/Replacing Back Upholstery
Folding and Unfolding the backrest and front
tube section
28 Procedure 11
Adjusting Height Adjustable Stroller Handles:
Fold Down Pushing Handles and Screw In
Pushing Handles
29 Procedure 12
Adjust the Anti-Tipper
30 Procedure 13
Side Guards
31 Procedure 14
Straps
32 Technical
33 Warranty
User Manual
Issue No: 14 | 2015
03
User Manual | Special Notes
Special Notes
The manual must be read thoroughly to avoid damage when handling
and using your RGK Wheelchair.
Denitions of words used in this manual
Wheelchair Selection
DANGER
Advice to the user of a Potential Risk of serious
injury or death if the advice is not followed.
WARNING
Advice to the user of a Potential Risk of
injury if the advice is not followed.
As a manufacturer of wheelchairs, RGK endeavours
to supply a wide variety of wheelchairs to meet many
needs of the end user. However, nal selection of the
type of wheelchair to be used by an individual rests
solely with the user and his/her health care professional
capable of making such a selection.
DO NOT use the footplate as a platform when getting in
or out of the wheelchair.
Always wear your seat restraint, if recommended.
CAUTION
Advice to user that Potential Damage to
equipment may occur if the advice is
not followed.
NOTE:
General advice or best practice
The wheelchair shown and described in this user guide
may not correspond in every detail exactly to your own
model and accessories.
However, all instructions are completely relevant,
regardless of additions that you may have added at the
time of order
The expected life of your RGK wheelchair is 5 years
of normal use by a single user. The expected life of
your wheelchair is above all dependent on the user’s
disability and the maintenance of the wheelchair.
Dierent users may experience both a shorter and a
longer service life for their wheelchair than those stated
above.
Please DO NOT use or t any third party components
to the wheelchair unless they are ocially approved by
RGK Wheelchairs Ltd.
NOTE:
The information contained in this document
is subject to change without notice.
User Manual
Issue No: 14 | 2015
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User Manual | Safety Summary
Safety Summary
WARNING
Transportation
Wheelchair tie-down restraints and seat restraints.
RGK recommends that wheelchair users not
be transported in vehicles of any kind while in
wheelchairs. It is RGK’s position that users of
wheelchairs should be transferred into appropriate
seating in vehicles for transportation and use be
made of the restraints made available by the auto
industry.
RGK cannot and does not recommend any
wheelchair transportation systems.
As regards restraints-seat belts, it is the obligation
of the dealer, therapists and other health care
professionals to determine if a seating restraint
is required to ensure the safe operation of this
equipment by the user.
Serious injury can occur in the event of a fall from a
wheelchair.
DO NOT use the footplate as a platform when getting
in or out of the wheelchair.
Safety Summary
Never exceed the maximum load of 125KG this
includes any additional items carried or attached on the
wheelchair. If you exceed the maximum load, this can
lead to permanent damage to your RGK wheelchair or
you may fall, tip over, lose control which may lead to
serious injury to either yourself or third parties.
Environment
WARNING
Any products left in extreme hot or cold
climates could result in hot/cold surfaces
which could result in personal injury
WARNING
Do not expose the product or any of its accessories
to any form of excessive heat or naked ame.
Finger Traps
WARNING
This product has moving parts and
therefore could trap the user’s ngers.
Use extreme caution when moving.
“Safety and Handling” of the wheelchair requires the close attention of the wheelchair user as well as the assistant. This
manual points out the most common procedures and techniques involved in the safe operation and maintenance of the
wheelchair. It is important to practice and master these safe techniques until you are comfortable in manoeuvring around
the frequently encountered architectural barriers.
Use this information only as a “basic” guide. The techniques that are discussed on the following pages have been used
successfully by many.
Individual wheelchair users often develop skills to deal with daily living activities that may dier from those described
in this manual. RGK recognises and encourages each individual to try what works best for him/her in overcoming
architectural obstacles that they may encounter. Techniques in this manual are a starting point for the new wheelchair user
and assistant with “safety” as the most important consideration for all.
User Manual
Issue No: 14 | 2015
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User Manual | Safety Summary
Safety Summary
Weight Training
RGK DOES NOT recommend the use of its wheelchairs
as a weight training apparatus. RGK products have NOT
been designed or tested as a seat for any kind of weight
training. If occupant uses said wheelchair as a weight
training apparatus, RGK shall NOT be liable for bodily
injury and the warranty will be voided immediately.
Stability and Balance
To assure stability and proper operation of your
wheelchair, you must at all times maintain proper
balance. Your wheelchair has been designed to remain
upright and stable during normal daily activities as long
as you do not move beyond the centre of gravity.
Virtually all activities which involve movement in the
chair have an eect on the centre of gravity.
Fig 1
WARNING
The position of the footrest, camber tube, height,
as well as the tautness of the back upholstery are
directly related to the chairs stability. Any change
to one or any combination of the three may cause
the chair to decrease in stability. Use EXTREME
caution when using a new seating position for the
rst time.
Castors pointing forward
Make sure the castors are pointing in the forward
position whenever you lean forward. This can be
achieved by advancing the chair and then reversing it
in a straight line. See Fig 1.
Coping with the irritation of everyday obstacles can
be alleviated somewhat by learning how to manage
your wheelchair. Keep in mind your centre of gravity to
maintain stability and balance.
User Manual
Issue No: 14 | 2015
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User Manual | Product Description
RGK TIGA FX Manual
Propelled Wheelchair
Product Description
The TIGA fx is a manually propelled wheelchair which
is suitable for a wide range of users whose mobility has
been reduced or removed by a disability or chronic
illness. The TIGA fx is hand built from aerospace grade
aluminium. Two frame design options are available,
either an open frame or a closed frame design,
delivering a lightweight and versatile wheelchair. The
design incorporates an aluminium frame, with either
an integrated aluminium camber bar and footrest
suited to the more experienced users looking for the
lightest option, or can be prescribed with an adjustable
aluminium camber bar and adjustable height footrest,
scissor or push to lock brakes, adjustable tension seat
sling, backrest and calf strap all as standard, with further
options available.
The design accommodates a wide range of disabilities
for all ages of user up to a maximum user weight of
125kg.
Suitability is dependent upon the degree and nature of
disability and must be determined through a thorough
client risk assessment carried out by a qualied medical
professional or RGK personnel. This wheelchair is
suitable for a means of transfer from one location to
another where physical mobility is impaired or reduced
and is not designed for any other purpose.
Consideration must be given at point of prescription
to required usage with regard to the capabilities of the
user and the environment and terrain on which the
product will be used.
The TIGA fx, manufactured by RGK Wheelchairs Ltd, is
CE marked as a Class 1 Medical Device and complies
with the Essential Requirements of the Medical Device
Directive 93/42/EEC.
By denition all wheelchairs are marketed as a medical
device where a “medical device”* means an instrument,
apparatus, appliance, material or other article, whether
used alone or in combination, together with any
software necessary for its proper application, which-
(a) is intended by the manufacturer to be used for
human beings for the purpose of-
(i) diagnosis, prevention, monitoring, treatment or
alleviation of disease,
(ii) diagnosis, monitoring, treatment, alleviation of or
compensation for an injury or handicap,
(iii) investigation, replacement or modication of the
anatomy or of a physiological process, or
(iv) control of conception; and
(b) does not achieve its principal intended action
in or on the human body by pharmacological,
immunological or metabolic means, even if it is assisted
in its function by such means.
* denition taken from the Medical Devices Directive
93/42/EEC
User Manual
Issue No: 14 | 2015
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User Manual | Product Description
RGK TIGA FX Manual
Propelled Wheelchair
A Backrest
B Brakes
C Rear Wheel
D Front Castor
E Front Castor Forks
F Footplate
G Footplate cover
H Camber Bar
I Frame
J Under Seat Brace Bar
K Cushion & Cover
L Sideguard
M Q-Lock release lever
A
L
K
J
B
I
H
G
F
User Manual
Issue No: 14 | 2015
C
E
D
08
User Manual | Identification / Serial Number
Identification / Serial Number –
Bespoke to you
The serial number of your bespoke product is located on either the under seat
cross brace bar (J Product Description) or camber bar (H Product Description) or inside the backrest upholstery (A).
Please provide the following information whenever you have to order replacement parts.
Serial Number
Name
Dealer
RGK Chair Label Information
A Model
B Chair Serial Number
C Month Manufactured
D Year Manufactured
A
TIGA FX FXA001 1/2013
00 44 (1) 543 67 00 77
info@rgklife.com
MAX USER WEIGHT 125KG
FGH
BCDE
E Manufacturer Address
F Manufacturer Contact Number
G Manufacturer Email Address
H Maximum User Weight
RGK Wheelchairs Ltd
Unit 8 b/c Ring Rd, Zone 2
Burntwood Ind Est
Burntwood, Staffs
England WS7 3JQ
User Manual
Issue No: 14 | 2015
09
User Manual | Handling of Wheelchairs
Safety Handling
of your Wheelchair
WARNING
A note to wheelchair assistants
DO NOT attempt to lift the wheelchair by any
removable (detachable) parts.
Lifting by means of any removable (detachable)
parts of a wheelchair may result in injury to you the
assistants and damage your wheelchair.
Tilting
When tilting the wheelchair, an assistant should
grasp the back of the chair on a non-removable
(non-detachable) part. Inform the chair occupant
before tilting the chair and remind him/her to lean
back.
Be sure the occupant’s feet and hands are clear of all
wheels. Apply a continuous motion until the balance
point is achieved.
NOTE – Wheelchair Assistants
When assistance to the wheelchair user is required,
remember to use good body mechanics. Keep your
back straight and bend your knees whenever tilting
the wheelchair or traversing kerbs, or any other
impediments
At this point, the assistant will feel a dierence in
the weight distribution. Turn the chair in the desired
direction if necessary. Slowly lower the chair in one
continuous movement. See Fig 2.
DO NOT let the chair drop the last few inches
to the ground. This could result in injury to
the occupant.
Fig 2
CAUTION
User Manual
Issue No: 14 | 2015
DO NOT tilt the chair without assistance. After
mastering the techniques of tilting the chair, use this
procedure to tackle kerbs, short stairs, etc.
10
User Manual | Handling of Wheelchairs
Method 1
The assistant should tilt the chair until the front castors
clear the kerb. Roll the chair forward and lower the front
castors to the pavement. Push the chair forward until
the rear wheels roll up and over the kerb. See Fig 3 and
Fig 4.
Fig 3
Fig 4
Method 2
The assistant should stand on the pavement and turn
the chair so that the rear wheels are against the kerb.
The chair should be tilted back to the balance point
and, in one continuous movement, the rear wheels
should be pulled up and over the kerb. See g 5.
DO NOT return the front castors to the ground
until the chair back has been pulled backward
far enough to clear the edge of the kerb. Unless
the assistant has exceptional upper body
strength, it is recommended that two assistants
be utilised when choosing Method 2.
Fig 5
WARNING
DO NOT attempt to lift a wheelchair by lifting
on any removable (detachable) parts. Lifting
by means of any removable (detachable)
parts of a wheelchair may result in injury to
the user or damage to the wheelchair.
WARNING
Extreme caution is advised when it is necessary to
move an occupied wheelchair up or down the stairs.
RGK recommends using two assistants and making
thorough preparations. Make sure to use ONLY
secure, non-detachable parts for hand-hold supports.
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Issue No: 14 | 2015
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User Manual | Handling of Wheelchairs
Reaching, Leaning and Bending – Forward
When reaching for any objects either in front, to
the side or behind your wheelchair make sure that
you do not lean too far out of your wheelchair,
as this will change your centre of gravity, and
there is a risk of tipping or losing your balance.
DANGER
DO NOT use an escalator to move a
wheelchair between oors as this could
cause serious personal injury or property
damage.
Transferring to and from other seats
CAUTION
The hanging of additional loads such as a
laptop bag or back pack on your backrest can
aect the rearward stability of your chair. This
can cause your wheelchair to lift at the front
and the chair to tip backwards, potentially
causing injury or property damage.
WARNING
BEFORE attempting to transfer in or out of the
wheelchair, every precaution should be taken to
reduce the gap distance. Turn both castors toward
the object you are transferring onto. See Fig 9. Also be
certain the wheel locks are engaged to help prevent
the wheels from moving.
Fig 9
CAUTION!
User Manual
Issue No: 14 | 2015
When transferring, position yourself as far back
as possible in the seat. This will prevent damaged
upholstery and the possibility of the chair tipping
forward.
WARNING
Do not stand on footplate during transfer.
12
User Manual | Handling of Wheelchairs
Transferring to and from other seats
WARNING
RGK does NOT recommend that your wheelchair
be transported up or down stairways with you in
it.
WARNING
Fig 10
DO NOT attempt to lift the wheelchair by any
removable (detachable) parts. Lifting by means of
any removable (detachable) parts of a wheelchair
may result in injury to you the assistants and
damage your wheelchair.
NOTE
Wheelchair Assistants
When assistance to the wheelchair user is required,
remember to use good body mechanics. Keep your
back straight and bend your knees whenever titling
the wheelchair or traversing kerbs, or any other
impediments.
NOTE
This activity may be performed independently
provided you have adequate mobility and upper
body strength. Position the chair as close as possible
along side the seat to which you are transferring, with
the front castors pointing toward it, engage wheel
locks. Shift body weight into seat with transfer.
During independent transfer, little or no seat platform
will be beneath you. Use a transfer board if at all
possible.
Castors pointing forward
WARNING
DO NOT attempt to reach objects if you have to move
forward in the seat or pick them up from the oor by
reaching down between your knees.
WARNING
The position of the footrest, camber tube and rear
seat height, as well as the tautness of the back
upholstery are directly related to the chairs stability.
Any change to one or any combination of the four
may cause the chair to decrease in stability. Use
EXTREME caution when using a new seating position
for the rst time.
Many activities require the wheelchair owner to reach,
bend and transfer in and out of the wheelchair. These
movements will cause a change to the normal balance,
the centre of gravity, and the weight distribution
of the wheelchair. To determine and establish your
particular safety limits, practice bending, reaching and
transferring activities in several combinations in the
presence of a qualied health professional BEFORE
attempting active use of the wheelchair.
User Manual
Issue No: 14 | 2015
Proper positioning is essential for your safety. When
reaching, leaning, bending or bending forward, it is
important to use the front castors as a tool to maintain
stability and balance. See Fig 10.
13
User Manual | Handling of Wheelchairs
WARNING
Any change in axle position can aect your centre of gravity and stability.
Lengthening and shortening the wheelbase
Lengthening the wheelbase will increase the stability
and maintain standard manoeuvrability of the chair.
Shortening the wheelbase will increase the
manoeuvrability and distribute additional weight onto
the rear wheels.
To lengthen the wheelbase move Camber Bar toward
the rear of the frame. See Fig 11.
To shorten the Wheelbase move the Camber Bar
toward the front of the frame. See Fig 11.
Fig 10
Fig 11
AB
Remember to lean your upper body further forward
when going up slopes and steps. See Fig 12.
Fig 11
Fig 1 2
Remember to lean your upper body further back
when going down slopes and steps. See Fig 13.
Fig 12
Fig 13
A = Rearward / Lengthen B = Forward / Shorten
Manoeuvring your RGK wheelchair
WARNING
BEFORE attempting to manoeuvre your new
wheelchair it is important to practice and master
these techniques until you are comfortable and
competent.
WARNING
During operation, handrims can get hot when
being used to slow down. Extra caution is to be
used when going downhill.
WARNING
Manoeuvring across a slope may
aect the stability of the wheelchair.
Use extreme caution on slopes.
Never try to climb or descend a slope diagonally.
See gure 14.
Fig 13
Fig 14
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Issue No: 14 | 2015
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User Manual | Safety Inspection Checklist
Safety Inspection
Checklist
NOTE: Regular cleaning will reveal loose or worn parts and enhance the smooth operation or your wheelchair. To operate properly
and safely, your wheelchair must be cared for just like any other vehicle. Routine maintenance will extend the life and eciency of
your wheelchair. Initial adjustments should be made to suit your personal body structure and preference. Thereafter follow these
maintenance procedures.
Item
Initially
Inspect /
Adjust
Weekly
Inspect /
Adjust
Monthly
Inspect /
Adjust
Yearly
General
•Wheelchair rolls straight (no excessive drag or pull to one side).
•Frame - Inspect frame for cracks and damage
•Fasteners - Inspect all fasteners are secured
Wheel Locks
•Do not interfere with tyres when rolling
•Pivot points free of wear and looseness
•Wheel locks easy to engage
Seat and Back Upholstery
•Inspect for rips or sagging.
•Inspect fastening aps to ensure they securely latch
Rear Wheels
•Adjustable Axle Position Camber Bar is securely tightened.
•Quick/Quad release axles lock properly
•No excessive side movement or binding when lifted and spun.
Handrims
•Inspect for signs of rough edges or peeling.
Spokes
•Inspect for bent or broken spokes.
•All spokes uniformly tight.
Front Castor
•Inspect wheel/fork assembly for proper tension by spinning castor;
caster should come to gradual stop.
•Loosen / tighten locknut if wheel wobbles noticeably or binds to a stop.
•Wheel bearings are clean and free of moisture.
CAUTION: As with any vehicle, the wheels and tyres should be checked
periodically for cracks and wear, and should be replaced when necessary.
Tyres
•Inspect for at spots and wear
•If pneumatic tyres check for proper ination.
CAUTION: As with any vehicle, the wheels and tyres should be checked
periodically for cracks and wear, and should be replaced when necessary.
Cleaning
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Issue No: 14 | 2015
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User Manual | Troubleshooting Guide Mechanical
Troubleshooting Guide
Mechanical
Chair veers right
Chair veers left
Sluggish turn or
performance
Castor utters
Squeaks
and rattles
WARNING
After making adjustments, always make sure
that parts are properly tightened BEFORE using
the wheelchair.
DO NOT over-tighten hardware attaching to the
frame. This could cause damage to the frame
tubing.
Solutions
Loose-ness
in chair
Check tyres for correct and equal pressure
Check for loose castor stem nuts
Check all xtures are secure and tight.
Check spokes and nipples for tension
Check that both castors contact the ground at the same time
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Issue No: 14 | 2015
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User Manual | Troubleshooting Guide Mechanical
Maintenance
Suggested Maintenance Procedures
1. Before using your RGK Wheelchair, make sure all
nuts and bolts are tight. Check all parts for damage
or wear and replace. Check all parts for proper
adjustment.
2. Keep quick / quad-release axles free of dirt to
ensure positive locking and proper operation. Refer
to adjusting the quick-release axle or adjusting the
quad-release axle in Procedure 3 of this manual.
3. Clean and polish Quick-Release Axles once a
month – DO NOT OIL.
WARNING
Do not use the wheelchair unless it has the proper
tyre pressure (P.S.I). DO NOT over inate the tyres.
Failure to follow these suggestions may cause the
tyre to explode and cause bodily harm.
4. Recommended tyre pressure is listed on the side
wall of the tyre.
5. The wheels and tyres should be checked
periodically for cracks and wear, and should be
replaced when necessary at your authorised
dealer.
6. Regularly check for loose spokes in the rear wheels.
If loose, have them adjusted at your authorised
dealer.
7. Periodically check handrims to ensure they are
secured to the rear wheels. Refer to handrim
replacement in procedure 5 of this manual.
8. Periodically adjust wheel locks in correlation to tyre
wear. Refer to adjusting wheel locks in procedure 8
of this manual.
9. Periodically check castor wheel bearings to make
sure they are clean and free from moisture. Refer to
replacing your front castor wheels in procedure 7
of this manual.
10. Check upholstery for sagging, rips or tears. Adjust
or replace as necessary
11. The seat upholstery is secured by means of Velcro
straps around the frame. The upholstery can easily
be removed from the frame by loosening the
straps under the seat. Refer to placing your seat
upholstery see procedure 2 of this manual.
12. The backrest upholstery is removed by loosening
the cover, detaching the centre pad and wings,
Refer to adjusting / replacing your upholstery see
procedure 1.
13. Wipe down the seat and backrest upholstery with
a clean damp cloth. It is important to keep the
wheelchair clean, both for your own comfort and
longevity of the chair. Clean the frame with a nonabrasive cleaning agent.
User Manual
Issue No: 14 | 2015
NOTE
It is recommended to clean and disinfect the frame
and upholstery frequently.
Store wheelchair in a cool, dry place out of direct
sunlight and in original packaging.
WARNING
Do not reuse single use fasteners. Contact your
authorised dealer for more information.
17
User Manual | Procedure 1
Procedure 1
This Procedure includes the following:
Adjusting / Replacing the Back Upholstery
The backrest upholstery is individually adjustable by
adjusting either the Velcro straps or Velcro securing
wings located under the centre pad.
Adjusting / replacing the back upholstery
To remove back upholstery, remove cushion, release
backrest tail from seat sling, release side securing straps
and lift upholstery squarely o.
To re-t reverse above procedure. See Fig 15.
Fig 15
Side Securing Straps
Backrest Tail
Seat Sling
To adjust tension, pull centre pad up from the rear (side
with RGK logo) Re-position side wings to increase/
decrease tension and securely re-t centre pad. See Fig
16.
With strap adjustable backrest upholstery use straps to
decrease/increase tension (not illustrated).
Fig 15
Fig 16
L/H Side Wing
R/H Side Wing
WARNING
The position of the footrest, camber tube and rear
seat height, as well as the tautness of the back
upholstery are directly related to the chairs stability.
Any change to one or any combination of the four
may cause the chair to decrease in stability. Use
EXTREME caution when using a new seating position
for the rst time.
CAUTION
Velcro used on upholstery may cause property
damage if contacted closely.
User Manual
Issue No: 14 | 2015
Centre Pad
18
User Manual | Procedure 2
Procedure 2
This Procedure includes the following:
Replacing the Seat Upholstery
Seat Upholstery Replacement
1. Remove the seat cushion and back upholstery
tail from the seat sling. See Fig 17.
2. Remove rear wheels from chair.
Fig 17
Side Securing Straps
3. Unlatch the fastening aps that secure the seat
upholstery to the chair frame. See Fig 18.
4. Remove the existing seat upholstery,
by peeling apart the velcro straps.
5. Install the NEW seat upholstery making
sure the fastening aps hang over the
right and left sides of the chair frame.
6. Place the front fastening aps in front of the
cross frame bar and securely latch together.
7. Securely latch the remaining
fastening aps together.
8. Ret rear wheels. See procedure 3
9. Reinstall the back upholstery and seat cushion
onto the chair. Refer to adjusting the back
upholstery in procedure 1 of this manual.
Fig 16
Fig 18
Backrest Tail
Seat Sling
Fastening Flap
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Issue No: 14 | 2015
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User Manual | Procedure 3
Procedure 3
This Procedure includes the following:
Removing rear wheels and attaching them to and from your wheelchair.
The wheels can, therefore, be installed or removed without using tools.
Removing rear wheels and attaching them to
and from your wheelchair.
1. Push in the detent/RGK button of the quickrelease axle. Pull both axle and wheel away
from your wheelchair. See Fig 19.
2. Repeat STEP 1 for the opposite wheel
3. To reinstall the rear wheels onto your
wheelchair. Push in the detent/RGK button
of the quick-release axle and insert quick
release axle into the camber bar. Pushing both
axle and wheel towards your wheelchair
Fig 19
WARNING
Changing the size of your rear wheels can
aect the performance of the wheelchair. Please
contact RGK Wheelchairs Ltd,
numbers located on the back of this manual before
changing rear wheel size.
NOTE
Pull on the rear wheels to make sure the detent pin
/ RGK cap of the quick release axle are fully released
before operating the wheelchair.
WARNING
Any adjustments to your quick release pins – then
YOU must ensure your wheels lock on both sides of
your wheelchair.
When attaching the rear wheels, always check that
they are securely mounted. Pull on the rear wheels
to make sure the detent pin/RGK cap of the quick
release axle are fully released before operating the
wheelchair.
User Manual
Issue No: 14 | 2015
You should NOT be able to pull the rear
wheel o.
20
User Manual | Procedure 4
Procedure 4
This Procedure includes the following:
Adjusting the Quick-Release Axle
Adjusting the Quick-Release Axle
1. Remove rear wheel and quick-release axle from the
chair.
2. Remove quick release axle from the wheel by
depressing detent pin/RGK button in the quickrelease axle and slide axle through the wheel hub.
See Fig 20.
4. Release detent pin/RGK button ensuring that the
locking pins are fully released. Increase or decrease
end play by adjusting the locknut on the end of the
quick-release axle. See Fig 20.
5. Reinstall rear wheel onto the chair.
NOTE
Please note the quick release axle is removable and
can be adjusted in length.
Fig 20
B
A
A = Lengthen B = Shorten
WARNING
Any adjustments to your quick release pins – then
YOU must ensure your wheels lock on both sides of
your wheelchair.
When attaching the rear wheels, always check that
they are securely mounted. Pull on the rear wheels
to make sure the detent pin / RGK cap of the quick
release axle are fully released before operating the
wheelchair.
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Issue No: 14 | 2015
You should NOT be able to pull the rear wheel o.
21
User Manual | Procedure 5
Procedure 5
This procedure includes the following:
Replacing the Hand Rim; Repairing/Replacing rear wheel, tyre/tube;
WARNING
If a handrim should become damaged it could lead
to injury, and should be replaced.
Handrim replacement
1. Remove the rear wheel from the chair by
depressing the detent/RGK button.
2. Remove all air from the tube by pressing down on
the pin in the centre of the valve stem
3. While carefully holding the tyre, tube and rim strip
to one side, hold the allen head screws and remove
the locknuts that secure the handrim to the rear
wheel.
4. Remove the existing handrim.
5. Install the NEW handrim by reversing the above
procedures.
6. Inate the tyre to the correct psi rating on the
sidewall of the tyre.
7. Reinstall rear wheel to the chair.
8. Repeat the procedure for the opposite rear wheel if
necessary.
NOTE
It is not necessary to remove tyre and tube when
replacing hand rim on either Spider or X-Core
Wheels.
Repairing / replacing rear wheel, tyre & tube
1. Remove the rear wheel from the chair..
2. Remove all air from the tube by pressing down on
the pin in the centre of the valve stem.
3. Unscrew the valve securing ring (Presta valves only).
Using tyre levers, remove outside tyre bead from
wheel rim, unscrew valve securing ring (Presta valves
only) remove tube. Remove tyre from rim. Reverse
procedure to t tyre/tube.
4. Inate the tyre to the correct psi rating on the side
wall of the tyre.
5. Reinstall rear wheel to the chair.
6. Repeat the procedure for the opposite rear wheel if
necessary.
NOTE:
If replacing the rear wheels or tyres with a dierent
size than what was originally on the chair please note
this will raise or lower the rear of the chair and may
have an adverse eect on your balance.
Please contact your dealer or mobility advisor for
additional advice.
WARNING
Tyre MUST be deated before any disassembly
procedures are performed.
WARNING
DO NOT inflate tyre until it is completely assembled.
User Manual
Issue No: 14 | 2015
WARNING
Make sure the detent/RGK button of the quick
release axle is fully released BEFORE operating the
wheelchair.
22
User Manual | Procedure 6
Procedure 6
This procedure includes the following:
Adjusting or Replacing your camber bar
Adjusting / replacing the camber bar
This procedure applies to two dierent camber bar
types, both requiring a 5mm allen key.
WARNING
Tyre MUST be deated before any disassembly
procedures are performed.
Fig 19 Fig 20
1. Remove the rear wheels from the chair.
(As procedure 3)
2. Loosen ONLY the allen head screws that secure
the adjustable camber bar to the chair frame.
NOTE:
Ensure the allen head screws are loose enough to
allow the adjustable camber bar to move freely along
the chair frame to avoid scratching the chair frame.
3. Move the adjustable axle position camber bar
forward or back along the chair frame to adjust.
Lengthening the wheelbase will increase the
stability and maintain standard manoeuvrability of
the chair. Shortening the wheelbase will increase
the manoeuvrability and distribute additional
weight onto the rear wheels.
4. Measure both attaching points of the adjustable
axle position camber bar from both back posts to
ensure the adjustable camber bar is positioned at a
90° angle to the chair frame.
5. Securely tighten the allen head screws that secure
the adjustable camber bar to the chair frame.
6. Reinstall the rear wheels onto the chair.
7. Move the chair before using to make sure there is
no excessive drag to either side.
NOTE:
If drag to either side occurs, repeat the above
procedures until the chair rolls correctly.
WARNING
DO NOT inate tyre until it is
completely assembled.
WARNING
Make sure the detent pin of the quick/quad
release axle is fully released BEFORE operating the
wheelchair.
WARNING
The position of the footrest, camber bar,
as well as the tautness of the back upholstery, are
directly related to the chairs stability.
Any change to one or any combination of the
three may cause the chair to decrease in stability.
Use EXTREME caution when using a new seating
position for the rst time.
Fig 21
D
A
A = Rearward / Lengthen
B = Forward / Shorten
C
B
User Manual
Issue No: 14 | 2015
23
User Manual | Procedure 7
Procedure 7
This procedure includes the following:
Replacing the Front Castor Fork assembly and Castor Wheels
Replacing Fork Assembly
1. Remove cap Fig 22.
2. Remove the bolt and locknut that secure the front
fork assembly.
3. Remove the front castor fork assembly using 19mm
socket spanner downwards through the castor
housing noting any washer sequence.
4. Install the NEW front castor fork and reverse steps 2 1 to ret.
5. Repeat the procedure for the opposite front castor if
necessary.
NOTE:
Bearings must be tted by an authorised dealer.
Failure to do so will result in invalid warranty on
the parts.
Replacing Front Castor Wheels
1. Using two 4mm Allen keys, remove 1 of the 2 screws
that locate the castor axle.
2. Remove the castor axle by sliding it out. Remove the
castor wheel and spacers from the castor fork.
3. Install the NEW castor wheel, castor axle and
spacers to the castor fork, by reversing STEPS 1 & 2.
CAUTION:
RGK DO NOT recommend replacing the front
castor forks or castor wheels with a dierent size
other than what was originally supplied on the
chair.
By changing to a dierent size castor fork or castor
wheel will have an adverse eect on the running of
the chair and the end users balance.
User Manual
Issue No: 14 | 2015
24
User Manual | Procedure 8
Procedure 8
This procedure includes the following:
Adjusting / Replacing Wheel Locks
NOTE:
Before adjusting or replacing any style of wheel
lock ensure that the tyres are inated to the
recommended pressure as indicated on the tyre.
Wheel Locks - Adjustment / Replacement
1. To replace push/pull wheel lock: See Fig 23.
Fig 23
Loosen the two allen head screws in the clamp/
plate which secure the wheel lock to the frame.
Slide wheel lock out of clamp/plate. Fit new wheel
lock by reversing procedure.
2. To replace under seat scissor lock: Use same
procedure as push/pull lock. See Fig 24.
3. Adjustment - All wheel lock styles:
4 The wheel lock tyre pressure bar should embed by
5-7mm into the (pneumatic) tyre when engaged.
Adjust to give satisfactory locking of the chair
wheels.
WARNING
After any adjustments, repair or service and before
use, make sure all attaching hardware is tightened
securely – otherwise injury or damaged may result.
WARNING
If wheel locks do not hold occupied wheelchair in
place please adjust as above, or contact your dealer –
otherwise injury or damages may occur.
Fig 24
WARNING
The wheel locks are designed to work when your
wheelchair is static. Wheel locks should not be
applied during use and tyre pressure should be as
indicated on the tyre.
User Manual
Issue No: 14 | 2015
25
User Manual | Procedure 9
Procedure 9
This Procedure includes the following:
Adjusting the footrest height / angle, and replacing the footrest.
Adjusting / replacing the footrest
1. Loosen the two allen head screws that secure the
footrest to the chair frame. (Located at the rear of
the frame see Fig 25)
2. Remove footrest – ensuring the footrest is removed
with equal pressure.
3. Remove existing and install NEW footrest.
4. Position the NEW / existing footrest to a determined
height.
5. Tighten the two allen head screws “A”
that secure the footrest to the chair frame. See
Fig 25.
Fig 25
Footrest height adjustement
A
Angle adjusting the footrest platform
1. To adjust the angle on your angle adjustable
footrest. Loosen two button head allen screws “A”
(see g 26) on top of foot platform.
2. Rotate until desired angle is achieved.
3 Securely tighten two button head allen screws.
Fig 26
WARNING
The footrest assembly MUST be at least 40mm above
the ground/oor to avoid hitting protruding objects
when using this wheelchair.
Angle adjust footrest assembly
WARNING
The position of the footrest, camber tube and rear
seat height, as well as the tautness of the back
upholstery are directly related to the chairs stability.
Any change to one or any combination of the four
may cause the chair to decrease in stability. Use
EXTREME caution when using a new seating position
for the rst time.
User Manual
Issue No: 14 | 2015
WARNING
Do not stand on the footrest/footplate! Even if the
user is sitting in the chair, there is still a risk of tipping
over and injury.
WARNING
When transferring, do not stand on the footboard,
there is a risk of tipping over and injury.
26
User Manual | Procedure 10
Procedure 10
This Procedure includes the following:
Folding & unfolding the backrest, Folding & unfolding the front tube section.
WARNING
Your folding back and folding front tube section
MUST be locked securely in place before using your
wheelchair.
Folding your backrest
1) To fold the backrest, rotate the locking collar,
ensuring the grooves line up. See Fig 27.
2) Depress both levers down, (Fig 28) this allows the
backrest to move forward and fold away. See Fig 29.
Folding the front section
1) Remove rear wheels.
2) Rotate the locking collar’s ensuring the groves line
up. See Fig 27.
3) Depress both Q lock levers down, this allows the
front folding tube section to fold under the chair.
Locking the backrest
1) Hold either side oft he backrest and pull the
backrest back into an upright position, ensuring both
sides click into position.
Fig 27
Fig 28
Fig 29
2) Once clicked into position, rotate the collars.
Ensuring the groves are NO longer aligned. See Fig
30.
Locking the front folding section
1) Pull the front section forward allowing the Q lock
levers to click into position.
2) Once the Q lock leavers have clicked into position,
rotate the collars. Ensuring the groves are NO
longer aligned. See Fig 30.
NOTE:
The wheelchair shown and described in this user
guide may not correspond in every detail exactly.
User Manual
Issue No: 14 | 2015
Fig 30
CAUTION
This product contains moving parts.
Beware of nger trapping.
27
User Manual | Procedure 11
Procedure 11
This Procedure includes the following:
Height adjustable pushing handles, Fold-down push handles.
WARNING
DO NOT attempt to lift the wheelchair by any
removable (detachable) parts.
This includes Height adjustable pushing handles,
Fold-down push handles & Screw
in Push handles
Lifting by means of any removable (detachable)
parts of a wheelchair may result in injury to you the
assistants and damage your wheelchair.
Height adjustable push handles
1. To operate this style of pushing handle open the
mini quick release leaver as indicated (Fig 31). By
opening the quick release lever allows the stroller
handle to be adjusted in height.
2. Once the desired height is achieved then close the
mini lever.
3. If the lever becomes loose, then the nut on the mini
release lever requires tightening. (The nut on the
mini release lever determines on how tightly the
clamp is applied)
Flip-down push handles
To fold down your pushing handles, depress the button
(2) when required again, simply lift back into position
and lock. See Fig 32.
Fig 32
Button Release
Screw in Pushing Handles
These are screwed into position by turning the handle
clock wise, and anti clockwise to remove.
See Fig. 33.
Fig 33
Fig 31
User Manual
Issue No: 14 | 2015
28
User Manual | Procedure 12
Procedure 12
This Procedure includes the following:
Adjusting the Anti-Tipper.
Adjusting the Anti-tipper
1. Press in the release buttons that secures the antitipper wheel to the anti-tipper bar.
2. Adjust the height of the anti-tipper wheels to
between 25mm and 50mm of the ground.
3. Repeat steps 1 – 2 for the opposite anti-tipper.
WARNING
RGK strongly recommends ordering the anti-tips
as an additional safeguard for the wheelchair user.
NOTE:
Anti-tippers MUST be fully engaged. Ensure the
release button of the anti-tipper fully protrudes out
of the hole in the anti-tipper socket.
Ensure both anti-tippers are adjusted to the
same height.
Fig 34
Fig 35
NOTE:
Only rotate anti-tipper 180˚. Do not rotate 360˚
User Manual
Issue No: 14 | 2015
29
User Manual | Procedure 13
Procedure 13
This Procedure includes the following:
Folding sideguards
Folding Sideguards (All Materials)
During the folding down process of the TIGA fx, the
sideguards can be pushed down to fold at against
the chair seat once the cushion has been removed.
See Fig. 36
Fig 36
User Manual
Issue No: 14 | 2015
30
User Manual | Procedure 14
Procedure 14
This procedure include the following:
Strapping:
Location of the strapping
The strap can positioned either, under the
wheelchair and passing up between the side guards
(if tted) and fastened across the lap or pelvis. Other
option is passing around the back and inserted in
between the insides of the centre pad as per Fig 38.
This style of strap is a positioning strap only.
Fig 38
WARNING
It is not designed for use as a safety device to
withstanding high stress loads such as auto safety
belts.
With regards to chest positioning straps – it is the
obligation of the therapists and other healthcare
professionals to determine if a chest strap/harness
is required.
User Manual
Issue No: 14 | 2015
31
User Manual | Technical Data
Technical Data
From Max
Overall Width 250 cm 460 cm
Overall Seat Height 300 cm 600 cm
Overall Frame Length 400 cm 800 cm
Weight in Kg 8Kg -
User Weight - 125Kg
Torque
Backrest Pivot Plate 10
Wheel Lock 10
Camber Bar 10
Footrest Adjustment Height 10
All other items 10
NM
Please note
RGK Wheelchairs Ltd are bespoke and
individually made for you, therefore your
wheelchair may fall below or over the above
mentioned sizes
Recycling/Disposal
Prior to the wheelchair being re-used, it must be
carefully prepared. All surfaces which come into
contact with the user must be cleaned down and
treated with a disinfection spray.
In the following section, there is a description of the
materials used on our wheelchairs.
Aluminum:
Armrest, Footrest, Hand Rims, Anti-Tippers, Frame,
Footplate covers
Disposal or recycling should be carried
out by a disposal company or at a public
disposal point. You could also return your
wheelchair to your dealer for disposal
32
User Manual | Notes
Warranty
Product Grouping
TIGA
Warranty
This warranty is extended only to the named
purchaser/user of the product. This warranty gives
you specic legal rights and you may also have
other legal rights. RGK warrants the main frame to
be free from defects in materials and workmanship
for a period of 5 years of the original purchaser/user
from the date of purchase from RGK Wheelchairs
Ltd or a dealer with a copy of the invoice required
for coverage under this warranty.
All Integrated/welded components parts included,
but limited to:
• Integrated/welded camber bars
• Integrated/welded side guards
• Integrated/welded footrest
• Integrated pushing handles
Are supplied with a 5 year warranty.
All component parts including, but not limited to:
• camber tubes • folding backrest
• pushing handles • castor forks
• anti-tippers • sideguards & armrests
• wheel components • upholstery and strapping
• wheel locks are supplied with 12 month warranty.
All component parts including, but not limited to:
• bushings and bearings
• tyres and inner tubes
• Adjustable height footrest, if 3rd party devices
are tted. i.e. Free Wheel
• push handle grips, foam parts and plastic/rubber
coated parts are supplied without warranty.
All components parts included, but not limited to:
• Other 3rd part supplied equipment, either
powered assist, propulsion systems, specialist
cushions will be referred back to the
manufactures warranty period.
Expectation
If within the stated warranty period and such
product shall be proven to be defective, such
product shall be repaired or replaced at RGK’s option
and cost. This warranty does not include any third
party labour or shipping charges incurred in the
repair or replacement of any such product. RGK’S
sole obligation and your exclusive remedy under
this warranty shall be limited to such repair or
replacement.
Contact
For warranty service, please contact the dealer
from whom you purchased your RGK product.
In the event you do not receive satisfactory
warranty service, please contact RGK directly by
the methods shown below. Provide the dealer’s
name, address and the date of purchase, indicate
nature of the defect and, if the product is serialized,
indicate the serial number. Do not return products
to our factory without our prior consent.
Limitations and Exclusions
The foregoing warranty shall not apply to serial
numbered products if the serial number has
been removed or defaced, products subjected
to negligence, accident, improper operation,
maintenance or storage, commercial or institutional
use, products modied without RGK’s express written
consent, including, but not limited to:
• modication through the use of unauthorized
parts or attachments
• products damaged by reason of repairs made to
any component without the specic consent of
RGK
• a product damaged by circumstances beyond
RGK’s control (such evaluation will be solely
determined by RGK)
• problems arising from normal wear
• failure to adhere to the product use instructions
• the use of any approved power assist or propulsion
systems(eg. Handcycles) shall reduce the warranty
period for the main frame to 24 months
• the use of additional 3rd party equipment ie Free
Wheel attachment, unless incorporated at design
and build stage.
Summary
The foregoing warranty is exclusive and in lieu of
all other express warranties. Implied warranties,
if any, including the implied warranties of the
merchantability and tness for a particular purpose,
shall not extend beyond the duration of the
expressed warranty provided herein and the remedy
for violations of any implied warranty shall be limited
to repair of the defective frame pursuant to the terms
contained herein. RGK shall not be liable for any
consequential or incidental damages whatsoever.
Please remember to complete your
Warranty Card and return it. Thank You.
Prière de bien vouloir renseigner le formulaire
de garantie. Merci.
Si prega ricordarsi di completare il questionario
per le gararisia. Grazie.
Bitte vergessen sie auch nicht, den
Garantie-Fregebogen auszufüllen.
Vielen Dank.
No se olvide de rellenar su cuestionario
de garantía. Gracias.
RGK Wheelchairs Ltd
Units 8b/c, Ring Road, Zone 2, Burntwood Business
Park, Burntwood, Staordshire, WS7 3JQ, England
Please make a reference of your chair model and serial number (found on sticker on your camber bar) and quote this whenever
calling the oce regarding your chair. For example if you would like to order replacement parts; we will be able to nd out the
ones you have and also alternatives that t your chair.
Chair Model:Serial No:
User Manual
Issue No: 14 | 2015
33
Customer Service: 1.905.660.2459 / 1.800.263.3390
or visit www.SunriseMedical.ca
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