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Chrome User Manual
Issue No: 12 | 2014
User Manual
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Chrome User Manual
Issue No: 12 | 2014
We hope the product and service you have received has met your expectations.
Please take time to read the instructions contained within, to familiarise yourself
with your new RGK chair and to ensure you get maximum performance and
longevity from it.
Russel Simms,
Commercial Director
Thank you
for buying RGK…
WARNING!
Do not operate this equipment without rst reading and understanding this
manual. If you are unable to understand the warnings and instructions, contact
a healthcare professional (doctor / therapist) before attempting to use this
equipment - otherwise injury or damage may result.
02
Chrome User Manual | Thank you
Greg Eden,
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Chrome User Manual
Issue No: 12 | 2014
03 User Manual Contents
04 Special Notes
05 Safety Summary
07 Product Description
09 Production Identication
10 Handling Of Wheelchairs
10 Tilting
Tilting Unattended
12 Reaching, leaning & bending forward
13 Stairs
13 Transferring
15 Lengthening and shorting the wheel base
15 Manoeuvring your wheelchair
16 Safety Inspection Checklist
17 Troubleshooting / Maintenance
Troubleshooting Guide Mechanical
Maintenance Safety Precautions
18 Suggested Maintenance Procedures
19 Procedure 1
Backrest Adjustments
Adjusting/Replacing Back Upholstery
20 Procedure 2
Seat Cushion / Sling Replacement
Seat Upholstery Replacement
21 Procedure 3
Removing & Fitting Rear Wheels
22 Procedure 4
Adjusting The Quick-Release Axle
23 Procedure 5
Replacing Hand Rims;
Tyres & Inner Tubes
24 Procedure 6
Adjusting and Replacing The Camber Bar
25 Procedure 7
Replacing Front Fork Assembly
& Castors Wheels
27 Procedure 8
Wheel Locks
Adjusting / Replacing Wheel Locks
28 Procedure 9
Footrest
Standard Footrest Adjustment / Replacement
Installing / Adjusting Optional Angle
Adjustable Footrest
29 Procedure 10
Folding and Unfolding the backrest
31 Procedure 11
Adjusting Height Adjustable Stroller Handles:
Fold Down Pushing Handles and Screw In
Pushing Handles
32 Procedure 12
Adjust the Anti-Tipper
33 Procedure 13
Side Guards
33 Procedure 14
Straps
34 Technical
For your warranty - see back cover
Contents
03
Chrome User Manual | Contents
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Chrome User Manual
Issue No: 12 | 2014
Special Notes
The manual must be read thoroughly to avoid damage when handling
and using your RGK Wheelchair.
Chrome User Manual | Special Notes
Denitions of words used in this manual
WARNING
Advice to the user of a Potential Risk of
injury if the advice is not followed.
CAUTION
Advice to user that Potential Damage to
equipment may occur if the advice is
not followed.
NOTE:
General advice or best practice
WARNING
/ CAUTION
notices as used in this manual apply to
hazards or unsafe practices which could result
in personal injury or property damage.
Notice
The information contained in this document
is subject to change without notice.
Wheelchair Selection
As a manufacturer of wheelchairs, RGK endeavours
to supply a wide variety of wheelchairs to meet
many needs of the end user. However, nal
selection of the type of wheelchair to be used by
an individual rests solely with the user and his/her
health care professional capable of making such
a selection.
DO NOT use the footplate as a platform when
getting in or out of the wheelchair.
Always wear your seat restraint, if recommended.
The wheelchair shown and described in this user
guide may not correspond in every detail exactly to
your own model and accessories.
However, all instructions are completely relevant,
regardless of additions that you may have added at
the time of order
The expected life of your RGK wheelchair is 5 years
of normal use by a single user. The expected life of
your wheelchair is above all dependent on the user’s
disability and the maintenance of the wheelchair.
Dierent users may experience both a shorter and a
longer service life for their wheelchair than those stated
above.
Please DO NOT use or t any 3rd party components
to the wheelchair unless they are ocially approved
by RGK Wheelchairs Ltd.
04
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Chrome User Manual
Issue No: 12 | 2014
Safety Summary
WARNING
/ CAUTION
Transportation
Wheelchair tie-down restraints and seat restraints.
RGK recommends that wheelchair users not
be transported in vehicles of any kind while
in wheelchairs. It is RGK’s position that users
of wheelchairs should be transferred into
appropriate seating in vehicles for transportation
and use be made of the restraints made available
by the auto industry.
RGK cannot and does not recommend any
wheelchair transportation systems.
As regards restraints-seat belts, it is the
obligation of the dealer, therapists and other
health care professionals to determine if a seating
restraint is required to ensure the safe operation
of this equipment by the user.
Serious injury can occur in the event of a fall from
a wheelchair.
DO NOT use the footplate as a platform when
getting in or out of the wheelchair.
Always wear your seat restraint, if recommended.
Securing your wheelchair, ensure that the
wheelchair is placed safely in a seat so that it
cannot overturn or roll. If possible, secure the
wheelchair with the car’s safety belt.
Safety Summary
Never exceed the maximum load of 125KG this
includes any additional items carried on the
wheelchair. If you exceed the maximum load,
this can lead to permanent damage to your RGK
wheelchair or you may fall, tip over, lose control
which may lead to serious injury to either yourself
or third parties.
05
Chrome User Manual | Safety Summary
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Chrome User Manual
Issue No: 12 | 2014
Chrome User Manual | Safety Summary
06
Weight Training
RGK DOES NOT recommend the use of its
wheelchairs as a weight training apparatus. RGK
products have NOT been designed or tested as a
seat for any kind of weight training. If occupant uses
said wheelchair as a weight training apparatus, RGK
shall NOT be liable for bodily injury and the warranty
will be voided immediately.
“Safety and Handling” of the wheelchair requires
the close attention of the wheelchair user as well
as the assistant. This manual points out the most
common procedures and techniques involved
in the safe operation and maintenance of the
wheelchair. It is important to practice and master
these safe techniques until you are comfortable in
manoeuvring around the frequently encountered
architectural barriers.
Use this information only as a “basic” guide. The
techniques that are discussed on the following
pages have been used successfully by many.
Individual wheelchair users often develop skills to
deal with daily living activities that may dier from
those described in this manual. RGK recognises and
encourages each individual to try what works best
for him/her in overcoming architectural obstacles
that they may encounter. Techniques in this manual
are a starting point for the new wheelchair user
and assistant with “safety” as the most important
consideration for all.
Stability and Balance
To assure stability and proper operation of your
wheelchair, you must at all times maintain proper
balance. Your wheelchair has been designed to
remain upright and stable during normal daily
activities as long as you do not move beyond the
centre of gravity.
Virtually all activities which involve movement in the
chair have an eect on the centre of gravity.
Make sure the castors are pointing in the forward
position whenever you lean forward. This can be
achieved by advancing the chair and then reversing
it in a straight line. See Fig 1.
Coping with the irritation of everyday obstacles can
be alleviated somewhat by learning how to manage
your wheelchair. Keep in mind your centre of gravity
to maintain stability and balance.
WARNING
The position of the footrest, camber tube,
height, as well as the tautness of the back
upholstery are directly related to the chairs
stability. Any change to one or any combination
of the three may cause the chair to decrease in
stability. Use EXTREME caution when using a
new seating position for the rst time.
Castors pointing forward
Fig 1
Safety Summary
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Chrome User Manual
Issue No: 12 | 2014
Chrome User Manual | Product Description
07
Product Description
The Chrome manually propelled wheelchair is a sleek
lightweight design suitable for a wide of users whose
mobility has been reduced or removed by a disability
or chronic illness for whom lightweight and easy
independent transportability are key. Such suitability
can vary from a temporary to a permanent disability
depending upon the type of restrictive impairment.
The Chrome is available in two tube specications
allowing a greater range of footrest options delivering
a lightweight and versatile chair. Two frame design
options are available either open frame or closed frame
design, delivering a lightweight and versatile chair The
design incorporates a chrome moly frame, adjustable
camber bar, adjustable height footrest, scissor or
push to lock brakes, adjustable tension seat sling and
backrest and calf strap all as standard, with further
options available.
The design ergonomically accommodates a wide range
of disabilities for all ages of user up to a maximum user
weight of 125kg.
Suitability is dependent upon the degree and nature of
disability and must be determined through a thorough
client risk assessment carried out by a qualied medical
professional or RGK personnel. This wheelchair is
suitable for a means of transfer from one location to
another where physical mobility is impaired or reduced
and is not designed for any other purpose.
Consideration must be given at point of prescription
to required usage with regard to the capabilities of the
user and the environment and terrain on which the
product will be used.
The Chrome, manufactured by RGK Wheelchairs Ltd,
is placed on the EU market, CE marked, as a Class
1 Medical Device and complies with the Essential
Requirements of the Medical Device Directive 93/42/
EEC.
By denition all wheelchairs are marketed as a medical
device where a “medical device”* means an instrument,
apparatus, appliance, material or other article, whether
used alone or in combination, together with any
software necessary for its proper application, which-
(a) is intended by the manufacturer to be used for
human beings for the purpose of-
(i) diagnosis, prevention, monitoring, treatment or
alleviation of disease,
(ii) diagnosis, monitoring, treatment, alleviation of or
compensation for an injury or handicap,
(iii) investigation, replacement or modication of the
anatomy or of a physiological process, or
(iv) control of conception; and
(b) does not achieve its principal intended action
in or on the human body by pharmacological,
immunological or metabolic means, even if it is assisted
in its function by such means.
* denition taken from the Medical Devices Directive
RGK Chrome Manual
Propelled Wheelchair
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Chrome User Manual
Issue No: 12 | 2014
Chrome User Manual | Product Description
08
RGK Chrome Manual
Propelled Wheelchair
A
D
E
C
F
G
K
L
J
I
H
B
A Backrest
B Brakes
C Rear Wheel
D Front Castor
E Front Castor Forks
F Footplate
G Footplate cover
H Camber Bar
I Frame
J Under Seat Brace Bar
K Cushion & Cover
L Sideguard
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Chrome User Manual
Issue No: 12 | 2014
Chrome User Manual | Identification / Serial Number
09
Identification / Serial Number –
Bespoke to you
The serial number of your bespoke product is located on either the under seat
cross brace bar (I Product Description) or camber bar (J Product Description).
Please provide the following information whenever you have to order replacement parts.
Serial Number
Name
Dealer
Chrome CMS001 1/2013
00 44 (1) 543 67 00 77
info@rgklife.com
MAX USER WEIGHT 125KG
RGK Wheelchairs Ltd
Unit 8 b/c Ring Rd, Zone 2
Burntwood Bus Park
Burntwood, Staffs
A Model
B Chair Serial Number
C Month Manufactured
D Year Manufactured
E Manufacturer Address
F Manufacturer Contact Number
G Manufacturer Email Address
H Maximum User Weight
RGK Chair Label Information
A
F G H
B C D E
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Chrome User Manual
Issue No: 12 | 2014
Safety Handling
of your Wheelchair
WARNING
A note to wheelchair assistants
DO NOT attempt to lift the wheelchair by any
removable (detachable) parts.
Lifting by means of any removable (detachable)
parts of a wheelchair may result in injury to you
the assistants and damage your wheelchair.
NOTE – Wheelchair Assistants
When assistance to the wheelchair user is
required, remember to use good body mechanics.
Keep your back straight and bend your knees
whenever tilting the wheelchair or traversing
kerbs, or any other impediments
Tilting
When tilting the wheelchair, an assistant should
grasp the back of the chair on a non-removable
(non-detachable) part. Inform the chair occupant
before tilting the chair and remind him/her to
lean back.
Be sure the occupant’s feet and hands are clear
of all wheels. Apply a continuous motion until the
balance point is achieved.
At this point, the assistant will feel a dierence
in the weight distribution. Turn the chair in the
desired direction if necessary. Slowly lower the
chair in one continuous movement. See Fig 2.
DO NOT let the chair drop the last few inches
to the ground. This could result in injury to
the occupant.
CAUTION
DO NOT tilt the chair without assistance. After
mastering the techniques of tilting the chair, use
this procedure to tackle kerbs, short stairs, etc.
10
Chrome User Manual | Handling of Wheelchairs
Fig 2
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Chrome User Manual
Issue No: 12 | 2014
11
Chrome User Manual | Handling of Wheelchairs
Method 1
The assistant should tilt the chair until the front
castors clear the kerb. Roll the chair forward and
lower the front castors to the pavement. Push the
chair forward until the rear wheels roll up and over
the kerb. See g 2 and g 3.
Method 2
The assistant should stand on the pavement
and turn the chair so that the rear wheels
are against the kerb. The chair should be
tilted back to the balance point and, in one
continuous movement, the rear wheels should
be pulled up and over the kerb. See g 4.
DO NOT return the front castors to the ground
until the chair back has been pulled backward
far enough to clear the edge of the kerb.
Unless the assistant has exceptional upper
body strength, it is recommended that two
assistants be utilised when choosing Method 2.
WARNING
DO NOT attempt to lift a wheelchair by lifting
on any removable (detachable) parts. Lifting
by means of any removable (detachable)
parts of a wheelchair may result in injury to
the user or damage to the wheelchair.
WARNING
Extreme caution is advised when it is
necessary to move an occupied wheelchair
up or down the stairs. RGK recommends
using two assistants and making thorough
preparations. Make sure to use ONLY secure,
non-detachable parts for hand-hold supports.
Fig 3
Fig 4
Fig 2
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12
Chrome User Manual | Handling of Wheelchairs
NOTE
After mastering the techniques of tipping
the wheelchair, use the following method
to tackle kerbs.
! If your wheelchair is tted with anti-tips
ensure these are either rotated and facing
upwards or even removed.
Tackling Kerbs unattended
Push towards the kerb, lean back balancing
the wheelchair on its rear wheels so that the
castor wheels lift o the ground, high enough
to clearer the kerb. Grasp both hand rims
rmly pushing forward, while at the same time
lean your upper body forward. See g 5.
! Remember to rotate or attach your anti-tip
Dropping down a Kerb unattended
If your wheelchair is tted with antitips ensure these are either rotated and
facing upwards or even removed.
Approach the kerb, lean back balancing the your
wheelchair on it rear wheels so that the front
wheels lift o the ground. With a rm hold push
forward allowing the wheelchair to carefully drop
and set down on all four wheels. See g 6.
! Remember to rotate or attach your anti-tip
Reaching, Leaning and Bending – Forward
When reaching for any objects either in front, to
the side or behind your wheelchair make sure
that you do not lean too far out of your wheelchair,
as this will change your centre of gravity, and
there is a risk of tipping or losing your balance.
The hanging of additional load’s such as a laptop
bag or back pack on your backrest can aect the
rearward stability of your chair. This can cause
your wheelchair to lift at the front and the chair
to tip backwards. Potential causing injury.
Fig 5
Fig 6
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Chrome User Manual
Issue No: 12 | 2014
13
Stairways
Follow this procedure for moving the chair
between oors when an elevator is NOT available.
We always recommend using two assistants for
this procedure.
1. After the chair has been tilted back to the
balance point, one assistant (in the rear) backs
the chair up against the rst step, while securely
grasping a non-removable (non-detachable NOT
the push handles) part of the chair for leverage.
2. The second assistant, with a rm hold on a nondetachable part of the framework, lifts the chair
up and over the stair and steadies it as the rst
assistant places one foot on the next stair and
repeats the procedure.
3. The chair should not be lowered until the last
stair has been negotiated and it has been rolled
away from the stairway. See g 7.
If your RGK wheelchair is tted with anti-tips please
ensure these are either rotated upwards or swung
under your wheelchair.
WARNING
Do not attempt to lift a chair by any removable /
detachable part. Ensure good contact with the
frame is made.
NOTE
Escalators
DO NOT use an escalator to move a wheelchair
between oors. Serious bodily injury may occur.
Transferring to and from other seats
WARNING
BEFORE attempting to transfer in or out of the
wheelchair, every precaution should be taken to
reduce the gap distance. Turn both castors toward
the object you are transferring onto. See Fig 8.
Also be certain the wheel locks are engaged to
help prevent the wheels from moving.
CAUTION!
When transferring, position yourself as far
back as possible in the seat. This will prevent
damaged upholstery and the possibility of the
chair tipping forward.
Chrome User Manual | Handling of Wheelchairs
Fig 7
Fig 8
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Chrome User Manual
Issue No: 12 | 2014
14
Transferring to and from other seats
WARNING
RGK does NOT recommend that your
wheelchair be transported up or down
stairways with you in it.
WARNING
DO NOT attempt to lift the wheelchair by
any removable (detachable) parts. Lifting by
means of any removable (detachable) parts
of a wheelchair may result in injury to you the
assistants and damage your wheelchair.
NOTE
Wheelchair Assistants
When assistance to the wheelchair user is
required, remember to use good body mechanics.
Keep your back straight and bend your knees
whenever titling the wheelchair or traversing
kerbs, or any other impediments.
NOTE
This activity may be performed independently
provided you have adequate mobility and upper
body strength. Position the chair as close as
possible along side the seat to which you are
transferring, with the front castors pointing
toward it, engage wheel locks. Shift body weight
into seat with transfer.
During independent transfer, little or no seat
platform will be beneath you. Use a transfer board
if at all possible.
WARNING
DO NOT attempt to reach objects if you have to
move forward in the seat or pick them up from the
oor by reaching down between your knees.
WARNING
The position of the footrest, camber tube and
rear seat height, as well as the tautness of the
back upholstery are directly related to the chairs
stability. Any change to one or any combination
of the four may cause the chair to decrease in
stability. Use EXTREME caution when using a new
seating position for the rst time.
Many activities require the wheelchair owner
to reach, bend and transfer in and out of the
wheelchair. These movements will cause a change
to the normal balance, the centre of gravity, and the
weight distribution of the wheelchair. To determine
and establish your particular safety limits, practice
bending, reaching and transferring activities in
several combinations in the presence of a qualied
health professional BEFORE attempting active use
of the wheelchair.
Proper positioning is essential for your safety. When
reaching, leaning, bending or bending forward, it
is important to use the front castors as a tool to
maintain stability and balance. See Fig 1.
Chrome User Manual | Handling of Wheelchairs
Fig 9
Castors pointing forward
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Chrome User Manual
Issue No: 12 | 2014
Fig 10
Lengthening and shortening the wheelbase
Lengthening the wheelbase will increase the
stability and maintain standard manoeuvrability of
the chair.
Shortening the wheelbase will increase the
manoeuvrability and distribute additional weight
onto the rear wheels.
To lengthen the wheelbase move Camber Bar
toward the rear of the frame. See Fig 10.
To shorten the Wheelbase move the Camber Bar
toward the front of the frame. See Fig 10.
A = Rearward / Lengthen B = Forward / Shorten
Manoeuvring your RGK wheelchair
WARNING
BEFORE attempting to manoeuvre your new
wheelchair it is important to practice and master
these techniques until you comfortable and
competent.
Remember to lean your upper body further forward
when going up slopes and steps. See Fig 11
Remember to lean your upper body further back
when going down slopes and steps. See Fig 12.
Never try to climb and descend a slope
diagonally. See gure 13.
15
Chrome User Manual | Handling of Wheelchairs
Fig 11
Fig 12
Fig 13
A B
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Chrome User Manual
Issue No: 12 | 2014
Safety Inspection
Checklist
NOTE: Regular cleaning will reveal loose or worn parts and enhance the smooth operation or your wheelchair. To operate
properly and safely, your wheelchair must be cared for just like any other vehicle. Routine maintenance will extend the life
and eciency of your wheelchair. Initial adjustments should be made to suit your personal body structure and preference.
Thereafter follow these maintenance procedures.
Item
Initially
Inspect /
Adjust
Weekly
Inspect /
Adjust
Monthly
Inspect /
Adjust
Yearly
General
• Wheelchair rolls straight (no excessive drag or pull to one side).
Wheel Locks
• Do not interfere with tyres when rolling
• Pivot points free of wear and looseness
• Wheel locks easy to engage
Seat and Back Upholstery
• Inspect for rips or sagging.
• Inspect fastening aps to ensure they securely latch
Rear Wheels
• Adjustable Axle Position Camber Bar is securely tightened.
• Quick/Quad release axles lock properly
• No excessive side movement or binding when lifted and spun.
Handrims
• Inspect for signs of rough edges or peeling.
Spokes
• Inspect for bent or broken spokes.
• All spokes uniformly tight.
Front Castor
• Inspect wheel/fork assembly for proper tension by spinning castor;
caster should come to gradual stop.
• Loosen / tighten locknut if wheel wobbles noticeably or binds to a stop.
• Wheel bearings are clean and free of moisture.
CAUTION: As with any vehicle, the wheels and tyres should be checked
periodically for cracks and wear, and should be replaced when necessary.
Tyres
• Inspect for at spots and wear
• If pneumatic tyres check for proper ination.
CAUTION: As with any vehicle, the wheels and tyres should be checked
periodically for cracks and wear, and should be replaced when necessary.
Cleaning
16
Chrome User Manual | Safety Inspection Checklist
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17
Chrome User Manual | Troubleshooting Guide Mechanical
Troubleshooting Guide
Mechanical
Chair veers right
Chair veers left
Sluggish turn or
performance
Castor utters
Squeaks
and rattles
Loose-ness
in chair
Solutions
Check tyres for correct and equal pressure
Check for loose castor stem nuts
Check all xtures are secure and tight.
Check spokes and nipples for tension
Check that both castors contact the ground at the same time
WARNING
After making adjustments, always make sure
that parts are properly tightened BEFORE
using the wheelchair.
DO NOT over-tighten hardware attaching to
the frame. This could cause damage to the
frame tubing.
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Issue No: 12 | 2014
18
Suggested Maintenance Procedures
1. Before using your RGK Wheelchair, make sure
all nuts and bolts are tight. Check all parts for
damage or wear and replace. Check all parts
for proper adjustment.
2. Keep quick / quad-release axles free of dirt to
ensure positive locking and proper operation.
Refer to adjusting the quick-release axle or
adjusting the quad-release axle in Procedure 3
of this manual.
3. Clean and polish Quick-Release Axles once a
month – DO NOT OIL.
WARNING
Do not use the wheelchair unless it has the
proper tyre pressure (P.S.I). DO NOT over inate
the tyres. Failure to follow these suggestions
may cause the tyre to explode and cause bodily
harm.
4. Recommended tyre pressure is listed on the
side wall of the tyre.
5. The wheels and tyres should be checked
periodically for cracks and wear, and
should be replaced when necessary at your
authorised dealer.
6. Regularly check for loose spokes in the rear
wheels. If loose, have them adjusted at your
authorised dealer.
7. Periodically check handrims to ensure they are
secured to the rear wheels. Refer to handrim
replacement in procedure 5 of this manual.
8. Periodically adjust wheel locks in correlation
to tyre wear. Refer to adjusting wheel locks in
procedure 8 of this manual.
9. Periodically check castor wheel bearings
to make sure they are clean and free from
moisture. Refer to replacing your front castor
wheels in procedure 7 of this manual.
10. Check upholstery for sagging, rips or tears.
Adjust or replace as necessary
11. The seat upholstery is secured by means of
Velcro straps around the frame. The upholstery
can easily be removed from the frame by
loosening the straps under the seat. Refer to
placing your seat upholstery see procedure 2 of
this manual.
12. The backrest upholstery is removed by
loosening the cover, detaching the centre pad
and wings, Refer to adjusting / replacing your
upholstery see procedure 1.
13. Wipe down the seat and backrest upholstery
with a clean damp cloth. It is important to keep
the wheelchair clean, both for your own comfort
and longevity of the chair. Clean the frame with
a non-abrasive cleaning agent.
Chrome User Manual | Troubleshooting Guide Mechanical
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Issue No: 12 | 2014
19
Procedure 1
This Procedure includes the following:
Adjusting / Replacing the Back Upholstery
The backrest upholstery is individually adjustable by
adjusting either the Velcro straps or Velcro securing
wings located under the centre pad.
Adjusting / replacing the back upholstery
To remove back upholstery, remove cushion,
release backrest tail from seat sling, release side
securing straps and lift upholstery squarely o.
To re-t reverse above procedure. See Fig 14.
WARNING
The position of the footrest, camber tube and
rear seat height, as well as the tautness of the
back upholstery are directly related to the chairs
stability. Any change to one or any combination
of the four may cause the chair to decrease in
stability. Use EXTREME caution when using a new
seating position for the rst time.
To adjust tension, pull centre pad up from the rear
(side with RGK logo) Re-position side wings to
increase/decrease tension and securely re-t centre
pad see g 15.
With strap adjustable backrest upholstery use
straps to decrease/increase tension (not illustrated).
Chrome User Manual | Procedure 1
Fig 15
Fig 14
L/H Side Wing
R/H Side Wing
Centre Pad
Side Securing Straps
Backrest Tail
Seat Sling
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20
Procedure 2
This Procedure includes the following:
Replacing the Seat Upholstery
Seat Upholstery Replacement
1. Remove the seat cushion and back upholstery
tail from the seat sling. See Fig 14.
2. Remove rear wheels from chair.
3. Unlatch the fastening aps that secure the seat
upholstery to the chair frame. See Fig 16.
4. Remove the existing seat upholstery,
by peeling apart the velcro straps.
5. Install the NEW seat upholstery making
sure the fastening aps hang over the
right and left sides of the chair frame.
6. Place the front fastening aps in front of the
cross frame bar and securely latch together.
7. Securely latch the remaining
fastening aps together.
8. Ret rear wheels. See procedure 3
9. Reinstall the back upholstery and seat cushion
onto the chair. Refer to adjusting the back
upholstery in procedure 1 of this manual.
Chrome User Manual | Procedure 2
Fig 16
Fig 14
Side Securing Straps
Backrest Tail
Seat Sling
Fastening Flap
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Issue No: 12 | 2014
21
Procedure 3
This Procedure includes the following:
Removing rear wheels and attaching them to and from your wheelchair.
The wheels can, therefore, be installed or removed without using tools.
Removing rear wheels and attaching them to
and from your wheelchair.
1. Push in the detent/RGK button of the quickrelease axle. Pull both axle and wheel away
from your wheelchair. See gure 17.
2. Repeat STEP 1 for the opposite wheel
3. To reinstall the rear wheels onto your
wheelchair. Push in the detent/RGK button
of the quick-release axle and insert quick
release axle into the camber bar. Pushing
both axle and wheel towards your wheelchair
WARNING
Changing the size of your rear wheels can
aect the performance of the wheelchair. Please
contact RGK Wheelchairs Ltd,
numbers located on the back of this manual before
changing rear wheel size.
NOTE
Pull on the rear wheels to make sure the detent
pin / RGK cap of the quick release axle are fully
released before operating the wheelchair.
WARNING
Any adjustments to your quick release pins –
then YOU must ensure your wheels lock on both
sides of your wheelchair.
When attaching the rear wheels, always check
that they are securely mounted. Pull on the rear
wheels to make sure the detent pin/RGK cap of
the quick release axle are fully released before
operating the wheelchair.
You should NOT be able to pull the rear
wheel o.
Chrome User Manual | Procedure 3
Fig 17
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22
Procedure 4
This Procedure includes the following:
Adjusting the Quick-Release Axle
Adjusting the Quick-Release Axle
1. Remove rear wheel and quick-release axle from
the chair.
2. Remove quick release axle from the wheel by
depressing detent pin/RGK button in the quickrelease axle and slide axle through the wheel
hub. See Fig 18.
4. Release detent pin/RGK button ensuring that
the locking pins are fully released. Increase or
decrease end play by adjusting the locknut on
the end of the quick-release axle. See Fig 18.
5. Reinstall rear wheel onto the chair.
NOTE
Please note the quick release axle is removable
and can be adjusted in length.
WARNING
Any adjustments to your quick release pins –
then YOU must ensure your wheels lock on both
sides of your wheelchair.
When attaching the rear wheels, always check
that they are securely mounted. Pull on the rear
wheels to make sure the detent pin / RGK cap of
the quick release axle are fully released before
operating the wheelchair.
You should NOT be able to pull the rear wheel o.
Chrome User Manual | Procedure 4
Fig 18
A = Lengthen B = Shorten
A B
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23
Procedure 5
This procedure includes the following:
Replacing the Hand Rim; Repairing/Replacing rear wheel, tyre/tube;
WARNING
If a handrim should become damaged it could
lead to injury, and should be replaced.
Handrim replacement
1. Remove the rear wheel from the chair by
depressing the detent/RGK button.
2. Remove all air from the tube by pressing down
on the pin in the centre of the valve stem
3. While carefully holding the tyre, tube and rim
strip to one side, hold the allen head screws and
remove the locknuts that secure the handrim to
the rear wheel.
4. Remove the existing handrim.
5. Install the NEW handrim by reversing the above
procedures.
6. Inate the tyre to the correct psi rating on the
sidewall of the tyre.
7. Reinstall rear wheel to the chair.
8. Repeat the procedure for the opposite rear
wheel if necessary.
NOTE
It is not necessary to remove tyre and tube when
replacing hand rim on either Spider or X-Core
Wheels.
Repairing / replacing rear wheel, tyre & tube
1. Remove the rear wheel from the chair..
2. Remove all air from the tube by pressing down
on the pin in the centre of the valve stem.
3. Unscrew the valve securing ring (Presta valves
only). Using tyre levers, remove outside tyre bead
from wheel rim, unscrew valve securing ring
(Presta valves only) remove tube. Remove tyre
from rim. Reverse procedure to t tyre/tube.
4. Inate the tyre to the correct psi rating on the
side wall of the tyre.
5. Reinstall rear wheel to the chair.
6. Repeat the procedure for the opposite rear
wheel if necessary.
NOTE:
If replacing the rear wheels or tyres with a
dierent size than what was originally on the chair
please note this will raise or lower the rear of
the chair and may have an adverse eect on your
balance.
Please contact your dealer or mobility advisor for
additional advice.
WARNING
Tyre MUST be deated before any disassembly
procedures are performed.
WARNING
DO NOT inflate tyre until it is completely assembled.
WARNING
Make sure the detent/RGK button of the quick
release axle is fully released BEFORE operating
the wheelchair.
Chrome User Manual | Procedure 5
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Procedure 6
This procedure includes the following:
Adjusting or Replacing your camber bar
Adjusting / replacing the camber bar
This procedure applies to either 2 xing requires
a 8mm allen key (see g. 19) or 4 xing requires a
5mm allen key (see g. 20) mounting system
1. Remove the rear wheels from the chair.
(As procedure 3)
2. Loosen the allen head screws that secure the
adjustable axle position camber bar to the
chair frame.
NOTE:
Ensure the allen head screws are loose enough
to allow the adjustable axle position camber bar
to move freely along the chair frame to avoid
scratching the chair frame.
3. Move the adjustable axle position camber bar
forward or back along the chair frame to adjust.
Lengthening the wheelbase will increase the
stability and maintain standard manoeuvrability
of the chair. Shortening the wheelbase will
increase the manoeuvrability and distribute
additional weight onto the rear wheels.
4. Measure both attaching points of the adjustable
axle position camber bar from the both back
posts to ensure the adjustable axle position
camber bar is positioned at a 90° angle to the
chair frame. See g. 10 C-D.
5. Securely tighten the allen head screws that
secure the adjustable axle position camber bar
to the chair frame.
6. Reinstall the rear wheels onto the chair.
7. Roll the chair before using to make sure there is
no excessive drag to either side.
NOTE:
If drag to either side occurs, repeat the above
procedures until the chair rolls correctly.
WARNING
Tyre MUST be deated before any disassembly
procedures are performed.
WARNING
DO NOT inate tyre until it is
completely assembled.
WARNING
Make sure the detent pin of the quick/quad
release axle is fully released BEFORE operating
the wheelchair.
WARNING
The position of the footrest, camber tube,
as well as the tautness of the back upholstery,
are directly related to the chairs stability.
Any change to one or any combination of the
three may cause the chair to decrease in
stability. Use EXTREME caution when using a
new seating position for the rst time.
Chrome User Manual | Procedure 6
Fig 19 Fig 20
A = Rearward / Lengthen
B = Forward / Shorten
Fig 10
A B
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Procedure 7
This procedure includes the following:
Replacing the Front Castor Fork assembly, Castor Wheels & Frame Bearings
Replacing Fork Assembly
1. Remove cap Fig 21.
2. Remove the bolt and locknut that secure the
front fork assembly.
3. Remove the front castor fork assembly using
19mm socket spanner downwards through the
castor housing noting any washer sequence.
4. Install the NEW front castor fork and reverse
steps 2 - 1 to ret.
5. Repeat the procedure for the opposite front
castor if necessary.
Replacing Front Castor Wheels
1. Using two 4mm Allen keys, remove 1 of the 2
screws that locate the castor axle.
2. Remove the castor axle by sliding it out. Remove
the castor wheel and spacers from the castor
fork.
3. Install the NEW castor wheel, castor axle and
spacers to the castor fork, by reversing STEPS
1 & 2.
Chrome User Manual | Procedure 7
Fig 21
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Procedure 7
This procedure includes the following:
Replacing the Front Castor Fork assembly, Castor Wheels & Frame Bearings
Replacing Bearing in the Frame
1. Remove castor pot cap.
2. Remove nut on top of castor pot, using a 19mm
socket spanner.
3. Remove castor assembly downwards through
the castor housing noting any washer sequence.
4, Carefully, knock out the bearings using a punch
and a hammer
5. Inser t NEW bearings using a bearing puller /
pusher
6. Reinstall the castor fork by reversing STEPS
3, 2 & 1
WARNING
Bearings must be tted using the correct tool.
Failure to use the correct tool may result in
reduced performance, personnel injury or
property damage.
NOTE:
RGK DO NOT recommend replacing the front
castor forks or castor wheels with a dierent
size other than what was originally supplied on
the chair.
By changing to a dierent size castor fork or
castor wheel will have an adverse eect on the
running of the chair and the end users balance.
Chrome User Manual | Procedure 7
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Procedure 8
This procedure includes the following:
Adjusting / Replacing Wheel Locks
NOTE:
Before adjusting or replacing any style of wheel
lock ensure that the tyres are inated to the
recommended pressure as indicated on the tyre.
Wheel Locks - Adjustment / Replacement
1. To replace push/pull wheel lock: See Fig 23.
Loosen the two allen head screws in the clamp
which secure the wheel lock to the frame. Slide
wheel lock out of clamp. Fit new wheel lock by
reversing procedure.
2. To replace under seat scissor lock: Use same
procedure as push/pull lock. See Fig 24.
3. Adjustment - All wheel lock styles:
4 The wheel lock tyre pressure bar should embed
by 5-7mm into the (pneumatic) tyre when
engaged. Adjust to give satisfactory locking of
the chair wheels.
WARNING
After any adjustments, repair or service and
before use, make sure all attaching hardware is
tightened securely – otherwise injury or damaged
may result.
WARNING
If wheel locks do not hold occupied wheelchair
in place please adjust as above, or contact your
dealer – otherwise injury or damages may occur.
WARNING
The wheel locks are designed to work when your
wheelchair is static. Wheel locks should not be
applied during use.
Chrome User Manual | Procedure 8
Fig 23
Fig 24
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Procedure 9
This Procedure includes the following:
Adjusting the footrest height / angle, and replacing the footrest.
Chrome User Manual | Procedure 9
Adjusting / replacing the footrest
1. Loosen the two allen head screws that secure
the footrest to the chair frame. (Located at the
rear of the frame see Fig 25)
2. Remove footrest – ensuring the footrest is
removed with equal pressure.
3. Remove existing and install NEW footrest.
4. Position the NEW / existing footrest to a
determined height.
5. Tighten the two allen head screws “A”
that secure the footrest to the chair frame.
See Fig 25.
WARNING
The position of the footrest, camber tube and
rear seat height, as well as the tautness of the
back upholstery are directly related to the chairs
stability. Any change to one or any combination
of the four may cause the chair to decrease in
stability. Use EXTREME caution when using a new
seating position for the rst time.
Angle adjusting the footrest platform
1. To adjust the angle on your angle adjustable
footrest. Loosen two button head allen screws
“A” (see g 26) on top of foot platform.
2.Rotate until desired angle is achieved.
3 Securely tighten two button head allen screws.
WARNING
The footrest assembly MUST be at least 40mm
above the ground/oor to avoid hitting protruding
objects when using this wheelchair.
WARNING
Do not stand on the footrest/footplate! Even if the
user is sitting in the chair, there is still a risk of
tipping over and injury.
WARNING
When transferring, do not stand on the footboard,
there is a risk of tipping over and injury.
Fig 26
Fig 25
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Procedure 10
This Procedure includes the following:
Unfolding / Folding the backrest.
Chrome User Manual | Procedure 10
WARNING
Your folding back MUST be locked securely in
place before using your wheelchair.
Folding your backrest with webbing support
1. To fold the backrest, grasp both webbing support
and webbing strap as g 27.
2. Pull the webbing strap towards the brace bar as
g 28 this will release both locking pins, allowing
the backrest to fall forward.
3. Push the backrest rmly down ensuring that the
pins locate in the locking holes.
4. To unfold the backrest, reversing STEPS 1, 2
& 3 – Ensure that the locking pins are secure
and located in the pivot plate.
Fig 27
Fig 28
Fig 29
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Procedure 10
This Procedure includes the following:
Unfolding / Folding the backrest.
Chrome User Manual | Procedure 10
Folding your backrest without webbing support
strap
1. To fold the backrest, grasp the webbing cord in a
st like manner (see Fig 30)
2. Twist 90 degrees’ this will apply equal pressure
to left and right release pins. (See g 30 allowing
the backrest to fall down.
3. Push the backrest rmly down ensuring that the
pins locate in the locking holes.
4. To unfold the backrest, reversing STEPS 1, 2
& 3 – Ensure that the locking pins are secure
and located in the pivot plate.
NOTE:
The wheelchair shown and described in this user
guide may not correspond in every detail exactly.
Fig 30
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Procedure 11
This Procedure includes the following:
Height adjustable pushing handles, Fold-down push handles.
Chrome User Manual | Procedure 11
WARNING
DO NOT attempt to lift the wheelchair by any
removable (detachable) parts.
This includes Height adjustable pushing
handles, Fold-down push handles & Screw
in Push handles
Lifting by means of any removable (detachable)
parts of a wheelchair may result in injury to you
the assistants and damage your wheelchair.
Height adjustable push handles
1. To operate this style of pushing handle open the
mini quick release leaver as indicated (g 31).
By opening the quick release lever allows the
stroller handle to be adjusted in height.
2. Once the desired height is achieved then close
the mini lever.
3. If the lever becomes loose, then the nut on the mini
release lever requires tightening. (The nut on the
mini release lever determines on how tightly the
clamp is applied)
Flip-down push handles
To fold down your pushing handles, depress the
button (2) when required again, simply lift back into
position and lock. See Fig 32.
Screw in Pushing Handles
These are screwed into position by turning the
handle clock wise, and anti clockwise to remove.
See Fig. 33.
Fig 31
Fig 32
Fig 33
Button Release
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Procedure 12
This Procedure includes the following:
Adjusting the Anti-Tipper.
Chrome User Manual | Procedure 12
NOTE:
Anti-tippers MUST be fully engaged. Ensure the
release button of the anti-tipper fully protrudes
out of the hole in the anti-tipper socket.
Ensure both anti-tippers are adjusted to the
same height.
Adjusting the Anti-tipper
1. Press in the release buttons that secures the
anti-tipper wheel to the anti-tipper bar.
2. Adjust the height of the anti-tipper wheels to
between 25mm and 50mm of the ground.
3. Repeat steps 1 – 2 for the opposite anti-tipper.
WARNING
Anti-tippers are an option on this wheelchair
(you may have ordered it with or without
anti-tippers). RGK strongly recommends that
ordering the anti-tips as an additional safeguard
for the wheelchair user
Fig 29
Fig 30
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Procedure 13
This Procedure includes the following:
Sideguards and Armrest
Chrome User Manual | Procedure 13
Fixed Sideguards (All Materials)
The sideguard is tted by means of either
3/4/5/6 screws dependant on the conguration of
your wheelchair
Height Adjustable Armrest
Height Adjustment
1 Rotate height release lever (2) to the
second position.
2 Slide the armrest pad up or down to the required
height.
3. Return the lever to the locked position against
the armrest
4 Push the arm pad until the upper arm post locks
rmly into place.
WARNING
RGK Wheelchairs DOES NOT encourage the
transportation of any person in a vehicle using
a lapbelt/strap as a method of restraint. The
end user should be transferred into the vehicle
seating system and restraints.
Fig 32
Fig 31
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Procedure 14
This procedure include the following:
Strapping:
Chrome User Manual | Procedure 14
Location of the strapping
The strap can positioned either, under the
wheelchair and passing up between the side guards
(if tted) and fastened across the lap or pelvis. Other
option is passing around the back and inserted in
between the insides of the centre pad as per Fig 33.
This style of strap is a positioning strap only.
WARNING
It is not designed for use as a safety device to
withstanding high stress loads such as auto
safety belts.
With regards to chest positioning straps – it
is the obligation of the therapists and other
healthcare professionals to determine if a chest
strap/harness is required.
Fig 33
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Technical Data
From Max
Overall Width 250 cm 500 cm
Overall Seat Height 300 cm 600 cm
Overall Length 400 cm 800 cm
Weight in Kg From 6.4Kg 125Kg
Torque
Backrest Pivot Plate 5Nm
Wheel Lock 5Nm
Camber Bar 5Nm
Footrest Adjustment Height 7Nm
All other items 5Nm
Chrome User Manual | Technical Data
Recycling/Disposal
Prior to the wheelchair being re-used, it must be
carefully prepared. All surfaces which come into
contact with the user must be cleaned down and
treated with a disinfection spray.
In the following section, there is a description of the
materials used on our wheelchairs.
Aluminum:
Castor forks, Wheels, side guards,
Armrest, Footrest, Hand Rims, Anti-Tippers, Frame,
Footplate covers
Steel:
Fixing points, Quick release axle pins,
Footrest, Anti-tippers, Frame Wheels, Fixings,
Wheel Locks, Footplate covers
Titanium:
Castor Forks, Quick release axle,
Fixings, Side guards Anti-Tippers, Frame, Footrest
Plastic:
Handles, Tube stoppers, Castors,
Footplate covers, Arm pads
Packing:
Plastic bags made from
polyethylene, cardboard
Upholstery:
Woven polyester Cotton Leather
Disposal or recycling should be carried
out by a disposal company or at a public
disposal point. You could also return
your wheelchair to your dealer for
disposal (There may be a charge imposed).
Please note
RGK Wheelchairs Ltd are bespoke and
individually made for you, therefore your
wheelchair may fall below or over the
above mentioned sizes
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Chrome User Manual | Notes
35
Warranty
Chair Model: Serial No:
Please make a reference of your chair model and serial number (found on sticker on your camber bar) and quote this
whenever calling the oce regarding your chair. For example if you would like to order replacement parts; we will be able
to nd out the ones you have and also alternatives that t your chair.
Product Grouping
Chrome
Warranty
This warranty is extended only to the named
purchaser/user of the product. This warranty
gives you specic legal rights and you may
also have other legal rights. RGK warrants
the main frame to be free from defects in
materials and workmanship for a period of 5
years of the original purchaser/user from the
date of purchase from RGK Wheelchairs Ltd or
a dealer with a copy of the invoice required for
coverage under this warranty.
All Integrated/welded components parts
included, but limited to:
• Integrated/welded camber bars
• Integrated/welded side guards
• Integrated/welded footrest
• Integrated pushing handles
Are supplied with a 5 year warranty.
All component parts including, but not limited to:
• camber tubes • folding backrest
• pushing handles • castor forks
• anti-tippers • sideguards & armrests
• wheel components • upholstery and strapping
• wheel locks are supplied with 12 month
warranty.
All component parts including, but not limited to:
• bushings and bearings
• tyres and inner tubes
• Adjustable height footrest, if 3rd party devices
are tted. i.e. Free Wheel
• push handle grips, foam parts and plastic/
rubber coated parts are supplied without
warranty.
All components parts included, but not limited
to:
• Other 3rd part supplied equipment, either
powered assist, propulsion systems,
specialist cushions will be referred back to
the manufactures warranty period.
Expectation
If within the stated warranty period and such
product shall be proven to be defective, such
product shall be repaired or replaced at RGK’s
option and cost. This warranty does not include
any third party labour or shipping charges
incurred in the repair or replacement of any such
product. RGK’S sole obligation and your exclusive
remedy under this warranty shall be limited to
such repair or replacement.
Contact
For warranty service, please contact the dealer
from whom you purchased your RGK product.
In the event you do not receive satisfactory
warranty service, please contact RGK directly
by the methods shown below. Provide the
dealer’s name, address and the date of
purchase, indicate nature of the defect and,
if the product is serialized, indicate the serial
number. Do not return products to our factory
without our prior consent.
Limitations and Exclusions
The foregoing warranty shall not apply to serial
numbered products if the serial number has
been removed or defaced, products subjected
to negligence, accident, improper operation,
maintenance or storage, commercial or
institutional use, products modied without RGK’S
express written consent, including, but not limited
to:
• modication through the use of unauthorized
parts or attachments
• products damaged by reason of repairs made
to any component without the specic consent
of RGK
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Head office address…
Unit 8 A/B/C Ring Road Zone 2,
Burntwood Industrial Estate,
Burntwood, Staffordshire, WS7 3JQ
Call: +44(0)1543 670 077
Fax: +44(0)1543 670 088
Email: info@rgklife.com
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