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SP3FSZ24
Installation Guide
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R F Technologies SP3FSZ24 Installation Guide

Quick Response® Premiere Wireless Call System
Hardware Installation Guide
© 2017 RF Technologies, Inc. All specifications subject to change without notice.
All Rights Reserved. No Part of this work may be reproduced or copied in any form or by any means without written permission from RF Technologies, Inc.
® and ™ indicate trademarks owned by RF Technologies, Inc.
Contents
Contents
CONTENTS ............................................................................................................................................. 1
WARNINGS / CAUTIONS / COMPLIANCE ............................................................................................ 5
Warnings .......................................................................................................................................... 5
Cautions ........................................................................................................................................... 7
Bio-Incompatibility Notice ................................................................................................................. 7
Federal Communication Commission (FCC) Compliance .............................................................. 8
FCC – Part 15 ............................................................................................................................ 8
Radiation Exposure Statement for Mobile Devices ................................................................... 8
Radiation Exposure Statement for Portable Devices ................................................................ 9
Industry Canada Compliance ........................................................................................................... 9
Detachable Antenna Operation ............................................................................................... 10
Licence-Exempt RSSs ............................................................................................................. 10
PREFACE .............................................................................................................................................. 11
Introduction .................................................................................................................................... 11
Intended Audience ......................................................................................................................... 11
Additional Documentation .............................................................................................................. 11
Contact Information ........................................................................................................................ 12
Product Warranty ........................................................................................................................... 12
CHAPTER 1 – INSTALLING HARDWARE COMPONENTS ............................................................... 13
Introduction .................................................................................................................................... 13
Installation Checklist ...................................................................................................................... 13
System Components ...................................................................................................................... 14
Central Server.......................................................................................................................... 14
Gateway ................................................................................................................................... 15
Router ...................................................................................................................................... 18
Quick Look ............................................................................................................................... 20
32 Channel Controller .............................................................................................................. 22
Dome Lights............................................................................................................................. 23
Wiring Diagram ........................................................................................................................ 26
Power Cable Run Lengths ....................................................................................................... 27
32 Channel Controller Configuration ....................................................................................... 27
Channels .................................................................................................................................. 29
Router Depth ........................................................................................................................... 30
Gateway / Router Reset Button ............................................................................................... 33
LED Sequence ........................................................................................................................ 34
Troubleshooting ............................................................................................................................. 34
End Device Failure .................................................................................................................. 35
Cloning ..................................................................................................................................... 35
Router Failure .......................................................................................................................... 35
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Contents
Gateway Failure ...................................................................................................................... 37
CHAPTER 2 – INSTALLING END DEVICES ....................................................................................... 39
Introduction .................................................................................................................................... 39
Call Stations ................................................................................................................................... 39
Display ..................................................................................................................................... 39
Mounting .................................................................................................................................. 40
Add Retention .......................................................................................................................... 41
Nurse Call ................................................................................................................................ 41
Push Button Emergency Call ................................................................................................... 42
Pull Cord .................................................................................................................................. 42
Pull Cord with Check-In ........................................................................................................... 43
Battery Replacement ............................................................................................................... 44
Universal Transceiver .................................................................................................................... 44
Display ..................................................................................................................................... 44
Mounting .................................................................................................................................. 45
Battery Replacement ............................................................................................................... 46
Tamper .................................................................................................................................... 46
Door/Window Transceiver .............................................................................................................. 47
Display ..................................................................................................................................... 47
Mounting .................................................................................................................................. 47
Door/Window Transceiver w/Reset Button .................................................................................... 49
Mounting .................................................................................................................................. 49
Battery Replacement ............................................................................................................... 50
Pendants ........................................................................................................................................ 52
Display ..................................................................................................................................... 52
Activate .................................................................................................................................... 52
Battery Replacement ............................................................................................................... 53
LED Light Indicators ....................................................................................................................... 55
Carbon Monoxide ........................................................................................................................... 56
Wiring ....................................................................................................................................... 56
Activate .................................................................................................................................... 56
Testing the System ........................................................................................................................ 57
Com Port Mapping ................................................................................................................... 57
Device Configuration ............................................................................................................... 57
Dashboard ............................................................................................................................... 58
Device Tree Report ................................................................................................................. 58
Software Operation .................................................................................................................. 58
Monitor System ........................................................................................................................ 59
CHAPTER 3 – SPECIFICATIONS ........................................................................................................ 61
Introduction .................................................................................................................................... 61
Central Power Supply .................................................................................................................... 61
Universal Power Supply ................................................................................................................. 62
Gateway ......................................................................................................................................... 63
Router............................................................................................................................................. 64
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Contents
Quick Look Display ........................................................................................................................ 65
32 Channel Controller .................................................................................................................... 67
Dome Lights ................................................................................................................................... 68
Call Stations ................................................................................................................................... 69
Universal Transceiver .................................................................................................................... 70
Door/Window Transceiver .............................................................................................................. 71
Pendant .......................................................................................................................................... 72
Application Disruption Alarm .......................................................................................................... 73
PIR Motion Sensor ......................................................................................................................... 74
Smoke Detector ............................................................................................................................. 75
Carbon Monoxide Alarm ................................................................................................................ 76
REVISION HISTORY ............................................................................................................................. 77
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Warnings / Cautions / Compliance

Warnings

Warnings / Cautions / Compliance
It is important for your facility to implement and enforce the following WARNINGS and CAUTIONS in order to keep all equipment functioning properly. Disregarding the information and instructions in this document is considered abnormal use and may result in injury or system failure.
ACCESSORIES (SUPPLIES)—To ensure resident safety and proper operation of equipment, use only parts and accessories manufactured or recommended by RF Technologies, Inc. Parts and accessories not manufactured or recommended by RF Technologies, Inc. may not meet the requirements of the applicable safety and performance standards.
Failure to use the components and supplies specified by RF Technologies, Inc. may result in equipment and/or system failure.
EXPLOSION HAZARD—These devices should not be used in the
presence of flammable gas mixtures. It should also not be used in oxygen enriched atmospheres.
INSTALLATION AND CONFIGURATION—It is the responsibility of the facility to follow the installation instructions carefully, as outlined in the applicable system guides, and to use the components and supplies specified by RF Technologies, Inc. for all installations.
Failure to use the components and supplies specified by RF Technologies, Inc. may result in equipment and/or system failure.
INSTRUCTIONS FOR SET UP AND USE—It is the responsibility of the
facility to follow the instructions for set up and use carefully, as outlined in this manual, and to use the components and supplies specified by RF Technologies, Inc. for set up and use. Do not attempt to use extension cords or other equipment not supplied by RF Technologies, Inc.
Failure to use the components and supplies specified by RF Technologies, Inc. may result in equipment and/or system failure.
STATIC DISCHARGE—Do not touch the conductor portion of any
conductor or port. Damage to the device may result.
STRANGULATIONS AND TRIPPING HAZARD—Due to the possibility of strangulation, all cables and cords should be routed away from the resident’s throat. Cables and cords must be routed in a way to prevent tripping hazards.
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Warnings / Cautions / Compliance
SYSTEM INSPECTION—It is the responsibility of the facility to establish and facilitate a regular inspection schedule for your system. RF Technologies, Inc. recommends quarterly inspections of your system for safety and performance by a qualified RF Technologies, Inc. representative.
To arrange for a quarterly inspection by RF Technologies, Inc., call our Technical Support Department at (800)-669-9946 or (262) 790-1771.
Failure to provide regular inspection of these products may result in equipment and/or system failure.
SYSTEM MAINTENANCE AND TESTING—It is the responsibility of the
facility to establish and facilitate a regular maintenance schedule for your system, as outlined in the applicable system guides. This includes regular inspection, testing, and cleaning. RF Technologies, Inc. recommends monthly maintenance and testing of your system. It is also recommended that your facility keep records of maintenance and test completions.
Failure to provide regular maintenance and testing of these products may result in equipment and/or system failure.
SYSTEM WIRING—All permanent supply connections must be done in
accordance with National Electric Code, NFPA 70.
USER TRAINING—Only users who have received adequate training on the use of the system, as outlined in this manual, should use the system. It is the responsibility of the facility to ensure all users have been trained.
Failure to adequately train employees may cause system failure due to user error. In addition, incorrect use of the equipment may also result in system failure.
MR UNSAFE
All RF Technologies transmitters, pendants and banding material “PRODUCT” have been determined to be MR Unsafe as defined by ASTM F 2503-05. Use of “PRODUCT” in a Magnetic Resonance Imaging system will cause injury to residents and staff, MR system malfunction or “PRODUCT” malfunction. Do not bring “PRODUCT” into the MR system area and follow your facilities policies to classify and label “PRODUCT” as MR Unsafe.
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Warnings / Cautions / Compliance

Cautions

Bio-
WORN OR DAMAGED PARTS—If the control unit pads or cables are worn or damaged, you must have the product serviced. For more information, see the section entitled “Service and Return.”
DISPOSAL—At the end of their service life the products described in this manual, as well as accessories (i.e. lithium batteries, banding material, disposable pads, etc.), must be disposed of in compliance with all applicable federal, state and local guidelines regulating the disposal of products containing potential environmental contaminants. Dispose of the packaging material by observing the applicable waste control regulations.
RESIDENT GENERATED ALARMS—Do not rely exclusively on resident generated alarms for resident care and safety. The alarm function of equipment in the possession of residents must be verified periodically and regular resident surveillance is recommended.
RESIDENT MONITORING—The most reliable method of resident monitoring combines close personal surveillance with correct operation of monitoring equipment. It is the responsibility of the facility to periodically check on residents in possession of RF Technologies, Inc.'s equipment (i.e. Pendants, Pull Cords, Control Units) to mitigate risk of inappropriate use of equipment or strangulation and stumbling hazards from cables and cords.
PRODUCT WARRANTIES—Failure to follow the Warnings and Cautions in this guide voids any and all Product Warranties.
Incompatibility Notice
Do not use Pendants with people that have sensitivities or allergies to device materials. The device materials include Acrylonitrile butadiene styrene (ABS), Silicon, Rubber, and Neoprene.
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Warnings / Cautions / Compliance

Federal Communication Commission (FCC) Compliance

FCC – Part 15

Radiation
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Changes or modifications not expressly approved by RF Technologies Inc. voids the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense.
Exposure Statement for Mobile Devices
(For the Pull Cord model 0800-0285 and model 0800-0317; Universal Transceiver model 0800-0301/0800-0303/0800-0304; Extended Range Router model 0800-0351/0800-0445/0800-0550; Gateway with External Antenna model 0800-0354/0800-0446/0800-0551; Router model 0800­0364; Asset Transceivers model 0800-0286 and model 0800-0302 and Motion Control Unit model 0800-0350)
This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This transceiver must not be co-located or operating in conjunction with any other antenna or transceiver except in accordance with FCC/ISED Canada multi-transmitter product procedures.
Cet équipement est conforme aux normes FCC et IC l'exposition aux rayonnements limites établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec une distance minimale de 20 cm entre le radiateur et votre corps. Cet émetteur-récepteur doit être situé à côté ou fonctionner avec toute autre antenne ou émetteur-récepteur qu'en conformité avec la réglementation FCC/indicateurs du Canada produit émetteur multi-procédures.
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Warnings / Cautions / Compliance
Radiation
Industry Canada
(For the Call Pendants model 0800-0375 / 0800-0590)
Exposure Statement for Portable Devices
Cet équipement est conforme aux normes FCC et IC l'exposition aux
Compliance
This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment. This equipment is in direct contact with the body of the user under normal operating conditions. This transceiver must not be co-located or operating in conjunction with any other antenna or transceiver except in accordance with FCC/ISED Canada multi-transmitter product procedures.
rayonnements limites établies pour un environnement non contrôlé. Cet équipement est en contact direct avec le corps de l'utilisateur dans les conditions normales de fonctionnement. Cet émetteur-récepteur doit être situé à côté ou fonctionner avec toute autre antenne ou émetteur­récepteur qu'en conformité avec la réglementation FCC/indicateurs du Canada produit émetteur multi-procédures.
Changes or modifications not expressly approved by RF Technologies Inc. could void the user’s authority to operate the equipment. The Term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met.
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante.
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Warnings / Cautions / Compliance
Detachable
Licence-
Antenna Operation
Exempt RSSs
The following radio transmitters: Extended Range Router models 0800­0351/0800-0445/0800-0550; Gateway with External Antenna models 0800-0354/0800-0446/0800-0551, Model 0330-0044 (2.2dBi gain) have been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.
Le présent émetteur radioidentifier le dispositif par son numéro de certification a été approuvé par Industrie Canada pour fonctionner avec les types d'antenne énumérés ci-dessous et ayant un gain admissible maximal. Les types d'antenne non inclus dans cette liste, et dont le gain est supérieur au gain maximal indiqué, sont strictement interdits pour l'exploitation de l'émetteur.
This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Cet appareil est conforme à l'Industrie Canada RSSs exempts de licence. Le fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d'interférences et (2) cet appareil doit accepter toute interférence, y compris les interférences pouvant provoquer un fonctionnement indésirable de l'appareil.
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Preface

Introduction

Intended
Additional
Preface
This guide provides detailed information about the hardware components and devices of the Quick Response Premiere Wireless Call System. It provides instructions about installation as well as specific requirements for mounting components that make up the system. The Quick Response Premiere Wireless Call System is to be professionally installed.
The system immediately notifies staff when a resident requires attention, and provides details that are essential in responding quickly and competently to a resident’s needs. The system offers a variety of devices, each of which interfaces with the Central Server to ensure that when a resident is in need, staff is alerted.
A Quick Response Premiere device may be worn by a resident; it could be mounted to a wall where it is easy to access; it could even be used in conjunction with other systems such as the Wanderer Monitoring System (exit controllers and electromagnetic door locks).
Devices send data to the Central Server on a regular basis. When an event occurs that warrants a response, staff is alerted by an audible alarm from the Central Server, a message is displayed on-screen, and the designated staff is summoned to respond to the situation. Staff can also be notified of an event via pager or phone.
Audience
Documentation
This guide is intended for users who install components of the Quick Response Premiere Wireless Call System, in conjunction with the applicable Series Software. It includes detailed information about the hardware installation and setup of various components that interface with the applicable Series Software.
WARNING: Before you begin any new upgrades, repairs or maintenance, RF Technologies recommends that you back up the MSSQL and .DB Flat File databases on a removable media, such as an external drive, to be copied to a new or different computer if necessary. Refer to the Database Archive and Backup Service Guide (0510-0306).
Documentation for your system is available in Portable Document Format (PDF) on the System Documentation CD-ROM. Please contact your RF Technologies sales representative for replacement CD-ROMs.
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Preface
Contact

Product Warranty

Information
For more information about RF Technologies, Inc. products, go to www.rft.com.
For technical support, contact the Technical Support Team at (800) 669­9946 or (262) 790-1771.
For questions or comments about the System Documentation, contact the RF Technologies Technical Publications team at techpubs@rft.com
Product Warranty information can be found on the System Documentation CD or with your original system proposal and invoice.
.
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Chapter 1 – Installing Hardware Components

Introduction

Installation
1. Read this guide in its entirety before proceeding with the installation.
Chapter 1 – Installing Hardware Components
The basic components of the system consist of the Central Server, the Gateway, the Router and the transceiver devices. The Central Server is a RF Technologies configured computer that runs the software. It contains the database and provides communication with the devices in the system. The Computer Monitoring Station must be permanently located at the central nurse’s station.
Depending on your configuration, the system can include several Client computers. The Client computers allow the user to perform such functions as admitting, discharging, and clearing alarms. Each Client computer includes a touchscreen monitor that displays alarms as they occur on a floor plan of the facility.
Although this manual describes the many various devices that can be included, the minimum system configuration must consist of no less than the following devices:
One patient station (Pull Cord, Nurse Call Jack and Cord or Pendant) Dome Light Gateway Router 32 Zone Relay Output Assembly Computer Monitoring Station
This chapter provides detailed information about setting up the Central Server and installing hardware components to use in conjunction with the software. It also provides an Installation Checklist to assist with the installation process.
When installing product, you must follow standard accepted safety practices such as wearing safety glasses.
Checklist
Before cutting openings or drilling holes through walls, you must verify that you will not strike any wiring or plumbing.
2. Review the floor plan of the facility and make sure the equipment shipped to you matches what is shown on the floor plan.
3. Walk through the facility and determine the physical location of all components of your system, compared to the floor plan.
4. Determine how the Gateway(s) and Routers are going to be powered (refer to the Power Cable Run Lengths chart under Specifications to choose the appropriate wire size)
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Chapter 1 – Installing Hardware Components
5. Install System Components

System Components

Central Server

1. Check to see that you have all the required equipment for setting up
Central Server
If applicable in your facility, Client computer(s)
Gateway
Routers
6. Install transceiver devices. Transceiver devices transmit and receive data.
Mount all fixed devices (i.e. Pull-Cords, Smoke Detectors,
Enter transceiver information into the software (refer to the
7. Using the software, define the options, or system-wide settings to be applied to your facility’s Quick Response Premiere Wireless Call System.
8. Test the operation of the system.
Test the software
Test the system for sufficient coverage
Test the operation of the Supervision function
Door/Window transceivers)
applicable Series Software User and Administrator Guides)
The first step in the installation of the hardware components is to set up the Central Server. The Central Server computer can be placed on a flat surface, and the monitor may be mounted on a wall. Optional wall mounting kits are available from RF Technologies (PN 0120-0097 and 0120-0098). These mounting kits comply with VESA mounting standards. Please follow the manufacturer's instructions for mounting the monitor.
WARNING: When installing the Central Server, proper placement/mounting of the server is important. Adequate precautions must be taken to prevent the server from falling, causing injury to persons. Cables must be routed in a way to prevent tripping hazards.
Any rack mounted Central Server must be installed in a controlled environment that maintains temperature between 50°F and 95°F and humidity between 20% and 50%.
the Central Server:
15 Gigabytes (GB) of free hard disk space
RF Technologies configured computer
Monitor
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Keyboard
Mouse
UPS (uninterruptable power supply)
Printer (optional)

Gateway

Chapter 1 – Installing Hardware Components
Remote connection hardware (if applicable)
2. Set up all the components of the Central Server.
3. Plug the components into the back of the Central Server (monitor, keyboard, mouse, printer).
4. Power the Central Server using a Plug-in Power Supply with a battery backup unit (UPS). The UPS should be plugged into a backup generator outlet.
The Gateway receives signals from Routers and transceiver devices and sends them to the Central Server. The Gateway can be supervised; if no information is received by the system from the Gateway for a specified amount of time, a Device Fault alarm is generated in the Event List at the computer.
The Gateway has four (4) single-color LED lights; two green and two red. For more information on LED lights and LED sequence refer to the LED Sequence section.
Bottom view of the gateway
RF Fail-Good: The two sets of lights furthest from the Reset Button
indicate transceiver device communication status. These set of lights flash briefly (once) every check-in (15 seconds by default) and when data is received or transmitted.
Green indicates communication is good (received data is
formatted properly or the transmitted data was sent successfully).
Red indicates communication failure (received data has an error
or the transmitted data was NOT sent successfully).
Serial Fail-Good: The two sets of lights closest to the Reset Button indicate RS232 communication status with the Central Server. These set of lights flash briefly (once) when data is transmitted via an external RS232 device to the Central Server.
Green indicates communication is good (transmission data
acknowledged by the Central Server).
Red indicates communication failure (transmission data NOT
acknowledged by the Central Server).
A repeating, dim red LED flash (flashes once per second)
indicates the device operating normally.
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Chapter 1 – Installing Hardware Components
3. Using the rear plate of the Gateway as a template, place it level
NOTE: The RF lights do not flash on the Router or Gateway in response to end device activity.
To install the Gateway directly to the Server computer:
1. Locate a mounting site for the Gateway that is within a 12-foot reach of the Central Server. To minimize noise interference, the Gateway should be a minimum of 10-feet away from the paging base or any high powered electrical device.
2. Placement of the Gateway should not be located over a stud. The Gateway should be at a one-foot distance from the bottom of the enclosure to the ceiling.
NOTE: The Gateway must be mounted as high as possible from the ground and situated where reception to affiliated Routers is not impaired.
against the wall and mark the location of the two mounting holes.
4. Center punch each hole and insert two nylon wall anchors (included).
5. Make certain that the RS232/Power Cable is plugged into the Gateway and that the ON/Off switch is in the ON position. After the ON/Off switch is turned to the ON position, the LED’s at the bottom of the device should flicker. If they do not flicker then turn the switch to the OFF position and then turn it back ON.
6. Place the rear plate of the Gateway into the recess on the back of the Gateway enclosure.
7. Make sure the antenna is screwed on, then with the antenna pointing upwards, place the Gateway over the wall anchors in alignment with the holes in the enclosure and insert two screws (included).
8. If preferred, mount the raceway for containing and concealing the wires leading from the underside of the Gateway down to the Central Server.
9. Connect the 9-Pin serial connector from the Gateway to the serial port on the Central Server.
10. Plug the power supply into a standard outlet. Using an uninterruptable power supply (UPS) is recommended.
11. If the power supply has a mounting tab, secure it to the outlet.
12. Using the software loaded on the Central Server, select the COM port assigned to the Gateway. Refer to the section "Poll Server Settings" in the Software Administrator Guide.
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Chapter 1 – Installing Hardware Components
2. Using the rear plate of the Gateway as a template, place it level
To install the Gateway in or near a wiring closet:
1. Locate a mounting site for the Gateway within the wiring closet. Placement of the Gateway should not be located over a stud. The Gateway should be at a one-foot distance from the bottom of the enclosure to the ceiling.
NOTE: In some circumstances where RF performance is impaired by a shielded wiring closets or the location of the covered area is at a significant distance from the wiring closet, the Gateway can be located outside the wiring closet by making use of the provided 50 foot RS232/Power Cable.
against the wall and mark the location of the two mounting holes.
3. Center punch each hole and insert two nylon wall anchors (included).
4. Make certain that the RS232/Power Cable is plugged into the Gateway and that the ON/OFF switch is in the ON position. After the ON/Off switch is turned to the ON position, the LED’s at the bottom of the device should flicker. If they do not flicker then turn the switch to the OFF position and then turn it back ON.
5. Depending on which serial port server you use, do one of the following:
When using a 4-port serial port server (PN 9450-0910) with cable
(PN 0460-0101), connect the RJ45 connector from the Gateway to the top side of the serial port server. The serial port server is located within the black box mounting assembly.
When using a single serial port server (PN 9600-0002) with cable
(PN 0460-0124), connect the 9-Pin connector from the Gateway to the single serial port server. Run Cat-5 wiring using standard 568B and terminate each end with a RJ45 connector. Connect one end to the Ethernet connector on the bottom of the single serial port server and the other end to the Ethernet switch.
6. Now, either plug the serial port into the CPS observing the polarity of the cable, red to (+ ) and black to ( - ) or plug the power supply into a standard outlet. Using an uninterruptable power supply (UPS) is recommended for standard output power.
7. Ensure that the wires are pulled through the wire tie wrap, secure them tightly with the wire tie and cut off excess.
8. Place the rear plate of the Gateway into the recess on the back of the Gateway enclosure.
9. Make sure the antenna is screwed on, then with the antenna pointing upwards, place the Gateway over the wall anchors in alignment with the holes in the enclosure and insert two screws (included). Verify Gateway is firmly secured to the wall to prevent device from falling.
10. Using the software loaded on the Central Server select the COM port assigned to the Gateway. Refer to the section “Poll Server Settings” in the Software Administrative Guide.
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Chapter 1 – Installing Hardware Components

Router

To test the Gateway:
1. From Server Management home page, select Scan Devices
2. From the Configuration home page, select Devices
3. Verify that the Gateway appears in the device list
4. Activate a transceiver and initiate an alarm event
5. The transceiver should now appear in the device list under the same Com Port as the Gateway
6. If the transceiver does not populate in the device list, verify that the appropriate communications port is selected and the Gateway is powered
Routers receive signals from transceivers and re-transmit them to the Gateway. There are two models of Routers, one with an internal antenna and one with an external antenna for greater range. Routers can be supervised; a routine signal is sent from each Router and if the signal is not received by the system, a Device Fault event is generated in the Event List at the computer.
Routers are powered by a plug-in power supply or central power supply. A backup battery is also included in the Router enclosure. Routers can be placed on either the wall or on the ceiling. If mounting to the ceiling, the issue of bleeding through to the floor above must be considered. Other factors that affect the placement of Routers are the availability of a power source and sufficient coverage for the supervision of transceivers.
The Router has four (4) single-color LED lights; two green and two red. For more information on LED lights and LED sequence refer to the LED Sequence section
RF Fail-Good: The two sets of lights furthest from the Reset Button indicate transceiver device communication status. These set of lights flash briefly (once) every check-in (30 seconds by default), when a tamper alarm is triggered or cleared, and when a data is forwarded.
Green indicates communication is good and data is forwarded
OK to the next Router.
Red indicates communication failure and data is NOT forwarded
to the next Router.
Serial Fail-Good: The two sets of lights closest to the Reset Button indicate RS232 communication status with the Central Server. These set of lights flash briefly (once) when data is transmitted via an external RS232 device (i.e. Quick Look™) to the Central Server.
Green indicates that the external RS232 device loopback is
detected.
Red indicates that the external RS232 device loopback is not
detected.
Page 18 of 77 Quick Response Premiere Hardware Installation Guide 0510-1099-I
Chapter 1 – Installing Hardware Components
NOTE: A configuration map or floor plan of the facility is pre-determined with most Quick Response Premiere Wireless Call Systems. Please rely on the configuration map or floor plan in conjunction with the information provided below to determine Router placement.
To determine placement of routers:
1. The first Router's location is in the proximity of the Gateway as specified on the floor plan. Using a Pendant that is in Survey Mode, walk a distance from the Gateway until the light on the Pendant starts blinking red. This indicates that the Router is out of range of the Gateway.
2. Walk back into range.
3. Mount Router within range of the Gateway and near a 110 VAC wall outlet or at the termination point from the central power supply. Repeat steps 1 and 2 to mount subsequent Routers.
NOTE: If using a 9V power supply, wiring from the power supply can be routed inside the wall or (if preferred) mount the raceway for containing and concealing the wires leading from the underside of the Router down to the 110 VAC wall outlet.
4. For wall placement, the Router should not be located over a stud and should be at a distance of one foot from the bottom of the enclosure to the ceiling.
5. For ceiling placement, the Router should mounted down the center of the hallway or centered in a room. Its orientation can be parallel or perpendicular to the walls of the hallway. For optimal location, mount Router in the center of the ceiling tile.
6. Using the rear plate of the Router as a template, place it level against the intended mounting surface and mark the location of the two mounting holes. If the wiring from the wall outlet power supply or central power supply exits from the intended mounting surface then locate the lower right corner of the rear plate (corner is cut out) over the exit hole.
7. Center punch each hole and drill in two nylon wall anchors (included). If the Router is located on a concrete mounting surface then you must use the wall anchors designed for use with concrete (not included). If the Router is to be installed on drop ceiling tiles use the threaded drywall anchor taking care to not damage ceiling tile during installation process.
8. Once the wiring has been run to the location of the Router attach the power supply wires to the terminal block in the corner of the Router. If using a central power supply up to seven (7) Routers may be daisy chained by terminating the next Router to the second terminal block. The minimum field wire size to be employed shall be 18 AWG (0.36 mm2).
9. Insure that the wires are pulled tight through the wire tie wrap and cut excess.
10. Make certain that the Router's ON/Off switch is in the ON position. After the ON/Off switch is turned to the ON position, the LED’s at the bottom of the device should flicker. If they do not flicker then turn the switch to the OFF position and then turn it back ON.
11. Place the rear plate of the Router into the recess on the back of the Router enclosure.
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Chapter 1 – Installing Hardware Components
12. Place the Router over the wall anchors in alignment with the holes in

Quick Look

the enclosure and insert two screws (included). Verify Router is firmly secured to the intended mounting surface to prevent the device from falling.
13. For extended range Routers make certain that the external antenna points over the top edge of the enclosure. Any other orientation will reduce device performance.
14. If raceway is being used now is the time to apply it.
15. If the power is supplied by a wall outlet power supply, then plug in the power supply.
16. If the power supply has a mounting tab, secure it to the outlet using the screw provided.
17. Repeat the above steps for the remaining Routers.
NOTE: When configuring a multi-story facility the Routers should be placed directly above one another as much as possible to provide accurate location even in non-location required facilities.
To test the Routers:
1. For each router use a pendant that is in Survey Mode to test reception. Walk to the far reaches of adjacent rooms and covered area to ensure that acceptable coverage is achieved.
2. For Quick Look displays, verify location data and alarm information appears on the display when an alarm is generated.
A Quick Response Premiere Router can be connected to a wireless Quick Look Display or High Visibility Display so that when an alarm is sent from the Server to the Router, the wireless display shows the type of alarm, location data and transceiver number. As new alarms occur, they appear immediately; the display then begins scrolling through each active alarm.
The Quick Look Display also acts as an integral part of the back-up reflector mode. This reflector mode functionally allows the Quick Response Premiere network to take over the responsibility of distributing alarm information (transceiver number only) to the Quick Look Display in the event of an inoperable Server. In reflector mode it will display device names and the nearest Router that received the alarm.
Quick Looks are supervised; a routine signal is sent from each Quick Look Display and if the signal is not received by the system, a Device Fault event is generated in the Event List at the computer.
WARNING: Quick Look Displays should not be added to multiple units. Since Routers are used to determine location, inaccurate location data could result.
The location data displayed depends on the configuration. If a Gateway/Router is assigned to a room, the Quick Look displays the room and unit data. If the Router/Gateway is assigned only to a unit and not individual rooms, the nearest location data is displayed.
Page 20 of 77 Quick Response Premiere Hardware Installation Guide 0510-1099-I
Chapter 1 – Installing Hardware Components
WARNING: It is crucial that the following steps be carried out in the order listed. If the display is not powered and connected properly to the Router when the Router is initially powered on, the display will not function.
To install the Quick Look display:
1. Mount the High Visibility Display in the desired location, near a 110 VAC wall outlet. Use the following steps for mounting the High Visibility Display as a wall-mount or counter-mount display.
2. Attach mounting brackets 281/8 inches apart, in desired location. If mounting in drywall, screw anchors must be used.
3. Once brackets are in place, put the display between the two brackets and secure it to the brackets with the two thumb screws provided.
4. To maximize visibility, first adjust the tilt of the display and then tighten the thumb screws.
5. Plug the 7 VAC 4.8A power supply into the High Visibility Display and connect it to wall power outlet.
6. Connect the Router to the High Visibility Display.
7. Plug the RJ-45 end of the 10-foot connector cable into the RJ-45 port on the back of the High Visibility Display.
8. Plug the RS-232 end of the 10-foot connector cable into the RS-232 terminal on the lower right hand corner of the Router.
9. Wire the Router for power via the power terminal in the Router, noting the correct polarity.
10. Mount the Router within 10-feet of the High Visibility Display, near a 110 VAC wall outlet.
11. Connect the Router’s power supply to a 110 VAC wall power outlet.
To mount the Quick Look Display:
1. Feed the wire attached to the head assembly of the Quick Look Display through the un-notched end of the 4” wall-mount bracket.
2. Slide the head assembly onto the end of the 4” wall-mount bracket.
3. Secure it in place by tightening the set screw located on the end of the post or bracket.
4. Align the notches in the Quick Look base with the notches in the 4” wall-mount bracket and hold together.
5. Feed the retaining nut over the wires leading out of the bottom of the base.
6. Tighten the retaining nut.
7. Be careful not to strip or damage the mounting base assembly.
8. Screw the base into the wall using the four screws provided.
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Chapter 1 – Installing Hardware Components
32 Channel
9. Wire the Router for power via the power terminal in the Router, noting the correct polarity.
10. Make certain that the Router’s ON/OFF switch is in the ON position. After the ON/Off switch is turned to the ON position, the LED’s at the bottom of the device should flicker. If they do not flicker then turn the switch to the OFF position and then turn it back ON.
11. Mount the Router within 4-feet of the Quick Look Display, near a 110 VAC wall outlet.
12. Connect the Router’s power supply to a 110 VAC wall power outlet.
The 32 Channel Controller consists of a Quick Response Premiere
Controller
Router, a 32 Channel Controller relay board and up to 16 bi-color Dome Lights.
The 32 Channel Controllers are supervised; a routine signal is sent from each Quick Response Premiere Router and if the signal is not received by the system, a Device Fault event is generated in the Event List at the computer.
Central Power Supply (CPS)
The Central Power Supply is used to connect the 32 Channel Controller and Dome Lights to a single power source. The Central Power Supply eliminates the need to run 120VAC to each detection zone. Note that the Router is powered by the 32 Channel Controller.
Refer to the Class II Central Power Supply Installation Guide (0510-1036) for detailed information on installing the Central Power Supply.
WARNING: It is crucial that the following steps be carried out in the order listed. If the 32 Channel Controller is not powered and connected properly to the Router when the router is initially powered on, the controller will not function. The 32 Channel Controller must be set to its assigned channel prior to assigning devices.
Page 22 of 77 Quick Response Premiere Hardware Installation Guide 0510-1099-I
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