Users must read this guide before using the product.
Copyright 2009, 2010 by RF Technologies, Inc.
Conformsto
ULStd.294
(3048736)
All Rights Reserved. No Part of this work may be reproduced or copied in any form or by
any means without written permission from RF Technologies, Inc.
Important W arnings
It is important for your facility to implement and enforce the following WARNINGS in order to keep all equipment functioning
properly. Disregarding the information and instructions in this document is considered abnormal use and may result in injury or
system failure.
WARNING
ACCESSORIES (SUPPLIES)—To ensure patient safety and proper operation of equipment,
use only parts and accessories manufactured or recommended by RF Technologies, Inc. Parts
and accessories not manufactured or recommended by RF Technologies, Inc. may not meet the
requirements of the applicable safety and performance standards.
Failure to use the components and supplies specified by RF T echnologies, Inc. may result in
equipment and/or system failure.
WARNING
EXPLOSION HAZARD—This device should not be used in the presence of flammable gas mixtures. It
should also not be used in oxygen enriched atmospheres.
WARNING
IN STALL ATION A ND C ON FI GUR ATION —I t is the responsibility of the facility to follow the
installation instructions carefully, as outlined in the applicable system guides, and to use the components
and supplies specified by RF Technologies, Inc. for all installations.
Failure to use the components and supplies specified by RF Technologies, Inc. may result
in equipment and/or system failure.
WARNING
INSTRUCTIONS FOR SET UP AND USE—It is the responsibility of the facility to follow the
instructions for set up and use carefully, as outlined in this manual, and to use the components and
supplies specified by RF T echnologies, Inc. for set up and use. Do not attempt to use extension cords or
other equipment not supplied by RF Technologies, Inc.
Failure to use the components and supplies specified by RF T echnologies, Inc. may result in
equipment and/or system failure.
WARNING
PATIENT GENERATED ALARMS—Do not rely exclusively on patient generated alarms for
patient care and safety. The alarm function of equipment in the possession of patients must be
verified periodically and regular patient surveillance is recommended.
WARNING
PATIENT MONITORING—The most reliable method of patient monitoring combines close
personal surveillance with correct operation of monitoring equipment. It is the responsibility of
the facility to periodically check on patients in possession of RF Technologies, Inc.'s
equipment (i.e. Pendants, Pull Cords, Control Units) to mitigate risk of inappropriate use of
equipment or strangulation and stumbling hazards from cables and cords
WARNING
PRODUCT WARRANTIES—Failure to follow the Warnings and Cautions in this guide voids
any and all Product Warranties
WARNING
STATIC DISCHARGE—Do not touch the conductor portion of any conductor or port.
Damage to the device may result.
WARNING
STRANGULATIONS AND TRIPPING HAZARD—Due to the possibility of strangulation, all cables
and cords should be routed away from the patient’s throat. Cables and cords must be routed in a way to
prevent tripping hazards.
WARNING
SYSTEM INSPECTION—It is the responsibility of the facility to establish and facilitate a
regular inspection schedule for your system. RF Technologies, Inc. recommend quarterly
inspections of your system for safety and performance by a qualified RF Technologies, Inc.
representative.
To arrange for a quarterly inspection by RF Technologies, Inc., call our Technical Support
Department at (800)-669-9946 or (262) 790-1771.
Failure to provide regular inspection of these pr oducts may result in equipment and/or syste m
failure.
WARNING
SYSTEM MAINTENANCE AND TESTING—It is the responsibility of the facility to
establish and facilitate a regular maintenance schedule for your system, as outlined in the
applicable system guides. This includes regular inspection, testing, and cleaning. RF
Technologies, Inc. recommend monthly maintenance and testing of your system. It is also
recommended that your facility keep records of maintenance and test completions.
Failure to provide regular maintenance and testing of these products may result in equipment
and/or system failure.
WARNING
SYSTEM WIRING—All permanent supply connections must be done in accordance with
National Electric Code, NFPA 70.
WARNING
US ER T RA IN ING —Only users who have received adequate training on the use of the system, as
outlined in this manual, should use the system. It is the responsibility of the facility to ensure all users
have been trained.
Failure to adequately train employees may cause system failure due to user error. In addition,
incorrect use of the equipment may also result in system failure.
WARNING
WORN OR DAMAGED PARTS—If the control unit pads or cables are worn or damaged, you must
have the product serviced. For more information, see the section entitled “Service and Return.”
WARNING
All RF Technologies transmitters, pendants and banding material “PRODUCT” have been
determined to be MR Unsafe as defined by ASTM F 2503-05. Use of “PRODUCT” in a
Magnetic Resonance Imaging system will cause injury to patients and staff, MR system
malfunction or “PRODUCT” malfunction. Do not bring “PRODUCT” into the MR system
area and follow your facilities policies to classify and label “PRODUCT” as MR Unsafe.
CAUTION
DISPOSAL—At the end of their service life the products described in this manual, as well as
accessories (i.e. lithium batteries, banding material, disposable pads, etc.), must be disposed of
in compliance with all applicable federal, state and local guidelines regulating the disposal of
products containing potential environmental contaminants. Dispose of the packagin g material
by observing the applicable waste control regulations.
Bio-Incompatibility Notice
Do not use Pendants with people that have sensitivities or allergies to device materials. The device materials include
Acrylonitrile butadiene styrene (ABS), Silicon Rubber and Neoprene
Compliance
Federal Communication Commission (FCC)
Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept any interference received, including interfer ence that
may cause undesired operation of the device.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense. Changes or modifications not expressly approved by the party responsible for compliance voids the
user’s authority to operate the equipment.
FCC and IC Radiation Exposure Statement for Mobile
Devices
(For the Pull Cord model 0800-0285 and model 0800-0317; Universal Transceiver model 0800-0301, which covers part
numbers 0800-0303 and 0800-0304; Extended Range Router model 0800-0351 and model 0800-0354; Router model
0800-0364; Asset Transceivers model 0800-0286 and model 0800-0302 and Motion Control Unit model 0800-0350)
This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This
transceiver must not be co-located or operating in conjunction with any other antenna or transceiver.
FCC and IC Radiation Exposure Statement for Portable
Devices
(For the Pendant Transceivers model 0800-0288 and model 0800-0349; Call Pendant model 0800-0375; Care Manager
model 9600-0500)
This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment. This
equipment is in direct contact with the body of the user under normal operating conditions. This transceiver must not be
co-located or operating in conjunction with any other antenna or transceiver.
Industry Canada Compliance
Changes or modifications not expressly approved by RF Technologies could void the user’s authority to operate the
equipment. The Term “IC” before the radio certification number only signifies that Industry Canada technical
specifications were met.
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may cause undesired operation of the device.
This device has been designed to operate with the antennas listed below, and having a maximum gain of 3dBi. Antennas
not included in this list or having a gain greater than 3dBi are strictly prohibited for use with this device. The required
antenna impedance is 50 ohms. Acceptable antennas are PCB antennas in all cases of the Router which uses a 2.4 GHz 1/
2 wave RP-SMA.
To reduce potential radio interference to o ther users, the antenna type and its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r. p.) is not more than that permitted for successful communication.
9600 Series Wireless Call System (0510-1078-D) - Hardware Installation Guide iii
Contents
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iv 9600 Series Wireless Call System (0510-1078-D) - Hardware Installation Guide
Preface
Introduction
This guide provides detailed information about the hardware components and devices of the ICM System. It
provides instructions about installation as well as specific requirements for mounting components that make
up the system.
The Code Alert 9600 Wireless Call System immediately notifies staff when a resident requires attention, and
provides details that are essential in responding quickly and competen tly to a resident’s needs. The Code
Alert 9600 Wireless Call System of fers a variety of devices, each of which inte rfaces with the Central Se rver
to ensure that when a resident is in need, staff is alerted.
A Code Alert 9600 Series device may be worn by a resident; it could be mounted to a wall where it is easy to
access; it may be integrated with a wireless smoke detector; it could even be used in conjunction with other
systems such as the Code Alert Wanderer Monitoring System (exit controllers and electromagnetic door
locks).
Devices send data to the Central Server on a regular basis. When an event occurs that warrants a response,
staff is alerted by an audible alarm from the Central Server, a message is displayed on-screen, and the
designated staff is summoned to respond to the situation. Staff can also be notified of an event via pager or
phone.
About this Guide
This Guide is intended for users who install components of the 9600 Wireless Call System, in conjunction
with the Series 6.0 or greater Software. It includes detailed information about the hardware installation and
setup of various components that interface with the Series 6.0 Software.
WARNING: Before you begin any new upgrades, repairs or maintenance, RF
T echnologies recommend that you backup the MSSQL and .DB Flat File
databases on a removable media, such as a external drive, to be copied to a new or
different computer if necessary . Refer to the Database Archive and Backup
Service Guide (0510-0306).
9600 Wireless Call System (0510-1078-D) - Hardware Installation Guide1
: Preface
Additional Detailed Document ation
Documentation for your system is available in Portable Document Format (PDF) on the System
Documentation CD-ROM. Please contact your RF Technologies sales representative for replacement CDROMs.
Contact Information
For more information about RF Technologies, Inc. products, go to www.rft.com. For technical support,
contact the Technical Support Team at (800) 669-9946 or (262) 790-1771. For questions or comments about
the 9600 Wireless Call System documentation, contact the RF Technologies Technical Publications team at
techpubs@rft.com.
Product Warranty
Product Warranty information can be found on the System Docum entation CD-ROM or with your original
system proposal and invoice.
29600 Wireless Call System (0510-1078-D) - Hardware Installation Guide
Chapter 1
Installing Hardware
Components
Introduction
The basic components of the system consist of the Central Server, the Gateway, the Router and the
transceiver devices. The Central Server is a RF Technologies configured computer that runs the software. It
contains the database and provides communication with the devices in the system.
Depending on your configuration, the system can include several Client computers. The Client computers
allow the user to perform such functions as admitting, discharging, and clearing alarms. Each Client
computer includes a touchscreen monitor that displays alarms as they occur on a floor plan of the facility.
This chapter provides detailed information about setting up the Central Server and installing hardware
components to use in conjunction with the software. It also provides an Installatio n Checklist to assist with
the installation process.
WARNING: When installing product, you must follow standard
accepted safety practices such as wearing safety glasses.
WARNING: Before cutting openings or drilling holes through walls,
you must verify that you will not strike any wiring or plumbing.
Installation Checklist
1. Read this guide in its entirety before proceeding with the installation.
2. Review the floor plan of the facility and make sure the equipment shipped to you matches what is
shown on the floor plan.
3. W alk through the facility and determine the physical location of all components of your system,
compared to the floor plan.
4. Determine how the Gateway(s) and Routers are going to be powered.
a. If the device is going to be powered by the CPS, refer to Figure 4.1 on page 49 to choose the
appropriate wire size.
b. If the device is powered using wall outlet power supply, an available outlet must be located
near the device (refer to Figure 4.2 on page 49 to choose the appropriate wire size).
5. Install System Components
•Install the Central Server
•If applicable in your facility, install the Client computer(s)
•Install the Gateway
•Install the Routers
9600 Series Wireless Call System (0510-1078-D) - Hardware Installation Guide3
Chapter 1: Installing Hardware Components
6. Install transceiver devices. Transceiver devices transmit and receive data.
•Mount all fixed devices (i.e. Pull-Cords, Smoke Detectors, Door/Window transceivers).
•Enter transceiver information into the software, refer to the Series 6.0 Software User
Guide (PN 0510-1079) and Series 6.0 Software Administrator Guide (PN 0510-
1080).
7. Using the software, define the options, or system-wide settings to be applied to your facility’s 9600
Series Wireless Call System.
8. T est the operation of the system.
•T est the software.
•T est the system for sufficient coverage.
•T est the operation of the Supervision function.
Installing Component s
Install the Central Server
The first step in the installation of the hardware components is to set up the Central Server.
WARNING: When installing the Central Server, proper placement/mounting of
the server is important. Adequate precautions must be taken to prevent the server
from falling, causing injury to persons. Cables must be routed in a way to prevent
tripping hazards.
Any rack mounted Central Server must be install in a controlled environment that
maintains temperature between 50°F and 95°F and humidity between 20% and
50%.
1. Check to see that you have all the required equipment for setting up the Central Server.
•50 megabytes (MB) of free hard disk space
•RF T echnologies configured computer
•Keyboard
•Mouse
•UPS (uninterruptable power supply)
•Printer (optional)
•Remote connection hardware (if applicable)
2. Set up all the components of the Central Server.
3. Plug the components into the back of the Central Server (keyboard, mouse, printer).
4. Power the Central Server using the provided cord with an uninterruptable power supply (UPS). The
UPS should be plugged into a backup generator outlet.
49600 Series Wireless Call System (0510-1078-D) - Hardware Installation Guide
Install the Gateway
Reset Button
Communication
Serial
Fail–Good
RF
Fail–Good
Reset Button
The Gateway receives signals from Routers and transceiver devices and sends them to
the Central Server. The Gatewa y can be supervised; if no information is received by the
system from the Gateway for a specified amount of time, a Device Fault alarm is
generated in the Event List at the computer.
The Gateway has four (4) single-color LED lights; two green and two red. For more
information on LED lights and LED sequence refer to “LED Sequence” on page 13.
Installing Components
NOTE: The RF lights do not flash on the Router or Gateway in response to end device activity.
The two set of lights furthest from the Reset Button indicate transceiver device communication status. These
set of lights flashes briefly (once) every check-in (15 seconds by default) and when data is received or
transmitted.
•Green indicates communication is good (received data is formatted properly or the transmitted data was
sent successfully).
•Red indicates communication failure (received data has an error or the transmitted data was NOT sent
successfully).
The two set of lights closest to the Reset Button indicate RS232 communication status with the Cen tral
Server. These set of flights flashes briefly (once) when data is transmitted via an external RS232 device to the
Central Server.
•Green indicates communication is good (transmission data acknowledged by the Central Server).
•Red indicates communication failure (transmission data NOT acknowledged by the Central Server). A
repeating, dim red LED flash (flashes once per second) indicates the device operating normally . Refer to “LED
Sequence” on page 13
NOTE: The Gateway must be mounted at the maximum height from the ground and situated
where reception to affiliated Routers is not impaired.
.
9600 Series Wireless Call System (0510-1078-D) - Hardware Installation Guide 5
Chapter 1: Installing Hardware Components
T o inst all the Gateway directly to Server computer
1. Locate a mounting site for the Gateway that is within a 12-foot reach of the Central Server. To minimize noise
interference, the Gateway should be a minimum of 10-feet away from any wireless device or any high powered
electrical device.
Placement of the Gateway should not be located over a stud. The Gateway should be at a one-foot distance from
the bottom of the enclosure to the ceiling.
2. Using the rear plate of the Gateway as a template, place it level against the wall and mark the location of the two
mounting holes.
3. Center punch each hole and insert two nylon wall anchors (included).
4. Make certain that the RS232/Power Cable is plugged into the Gateway and that the ON/Off switch is in the ON
position.
5. Place the rear plate of the Gateway into the recess on the back of the Gateway enclosure.
6. W ith the antenna pointing upwards, place the Gateway over the wall anchors in alignment with the holes in the
enclosure and insert two screws (included).
7. If preferred, mount the raceway for containing and concealing the wires leading from the underside of the
Gateway down to the Central Server.
8. Connect the 9-Pin serial connector from the Gateway to the serial port on the Central Server.
9. Plug the power supply into a standard outlet. Using an uninterruptable power supply (UPS) is recommended.
10. If the power supply has a mounting tab, secure it to the outlet.
11. Using the software loaded on the Central Server, select the COM port assigned to the Gateway. Refer to the
section "Poll Server Settings" in the Series 6.0 Software Administrative Guide (PN 0510-1080).
T o inst all the Gateway in or near a wiring closet
1. Locate a mounting site for the Gateway within the wiring closet. Placement of the Gateway should not be located
over a stud. The Gateway should be at a one-foot distance from the bottom of the enclosure to the ceiling.
NOTE: In some circumstances where RF performance is impaired by a shielded wiring
closets or the location of the covered area is at a significant distance from the wiring
closet, the Gateway can be located outside the wiring closet by making use of the
provided 50 foot RS232/Power Cable.
2. Using the rear plate of the Gateway as a template, place it level against the wall and mark the location of the two
mounting holes.
3. Center punch each hole and insert two nylon wall anchors (included).
4. Make certain that the RS232/Power Cable is plugged into the Gateway and that the ON/OFF switch is in the ON
position.
5. Depending on which serial port server you use, do one of the following:
a. When using a 4-port serial port server (PN 9450-0910) with cable (PN 0460-0101), connect the RJ45 connector
from the Gateway to the top side of the serial port server. The serial port server is located within the black box
mounting assembly.
69600 Series Wireless Call System (0510-1078-D) - Hardware Installation Guide
b. When using a single serial port server (PN 9600-0002) with cable (PN 0460-0124), connect the 9-
Pin connector from the Gateway to the single serial port server. Run Cat-5 wiring and terminate
each end with a RJ45 connector. Connect one end to the Ethernet connector on the bottom of the
single serial port server and the other end to the Ethernet switch.
Then, either plug the serial port into the CPS observing the polarity of the cable, red to (+ ) and
black to ( - ) or plug the power supply into a standard outlet. Using an uninterruptable power supply
(UPS) is recommended for standard output power.
6. Ensure that the wires are pulled through the wire tie wrap, secure them tightly with the wire tie and
cut off excess.
7. Place the rear plate of the Gateway into the recess on the back of the Gateway enclosure.
8. With the antenna pointing upwards, place the Gateway over the wall anchors in alignment with the
holes in the enclosure and insert two screws (included). Verify Gateway is firmly secured to the
wall to prevent device from falling.
9. Using the software loaded on the Central Server select the COM port assigned to the Gateway.
Refer to the section "Poll Server Settings" in the Series 6.0 Software Administrative Guide (PN
0510-1080).
T o test the Gateway
1. Activate a transceiver and initiate an alarm event.
Installing Components
2. If the Gateway does not appear in the device list, verify that the appropriate communications port is
selected.
Install Routers
Routers receive signals from transceivers and re-transmit them to the Gateway . There are two
models of Routers, one with an internal antenna and one with an external antenna for greater
range. Routers can be supervised; a routine signal is sent from each Router and if the signal is
not received by the system, a Device Fault event is generated in the Event List at the computer.
The Router has four (4) single-color LED lights; two green and two red. For more information
on LED lights and LED sequence refer to “LED Sequence” on page 13.
The two lights furthest from the Reset Button indicate device transceiver communication
status These set of lights flashes briefly (once) every check-in (30 seconds by default), when a
tamper alarm is triggered or cleared, and when a data is forwarded.
•Green indicates communication is good and data is forwarded OK to the next Router.
•Red indicates communication failure and data is NOT forwarded to the next Router.
The two lights closest to the Reset Button indicate RS232 communication status. These set of light s flashes
briefly (once) when data is transmitted to an external RS232 device (i.e. Quick Look).
•Green indicates that the external RS232 device loopback is detected.
•Red indicates that the external RS232 device loopback is not detected.
9600 Series Wireless Call System (0510-1078-D) - Hardware Installation Guide 7
Chapter 1: Installing Hardware Components
Place a Pendant into Survey Mode
A Pendant in Survey Mode is used to survey the coverage area when installing Routers. Any Pendant
transceiver can be configured for Survey Mode. While in Survey Mode the Pendant periodically blinks either
green or red, depending on whether or not it is in range of a Router . Pressing the button on a Pendant in
Survey Mode does not generate or clear alarms.
Prepare Pendant for Surv ey Mode configuration
1. Insert the 3V Lithium coin cell battery into the Pendant.
2. Allow the Pendant to sit “untouched” for two minutes while it downloads the site’s channels.
3. Remove the battery from the Pendant.
T o configure a Pendant for Survey Mode
1. Hold down the button on the Pendant transceiver.
2. While holding the button down, insert a 3V Lithium coin cell battery into the battery holder of the
Pendant transceiver.
3. Continue holding the button down until you see the light blink (approximately 2 seconds).
The Pendant blinks green or red every 1 1/2 seconds. Green indicates that the Pendant is within
range of a Router; red indicates the Pendant is outside of the coverage area.
T o t ake a Pendant out of Sur vey Mode
1. Remove the 3V Lithium coin cell battery from the Pendant
2. Insert a “new” battery into battery holder of the Pendant. Do NOT hold the button down.
The Pendant is now ready for normal use (refer to “Pendant Transceivers” on page 40).
89600 Series Wireless Call System (0510-1078-D) - Hardware Installation Guide
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