®
3125 North 126th Street, Brookfield, WI 53005
Phone: 800.669.9946 Web: www.rft.com
®®
Help Alert® Emergency Call
Solutions Staff Duress Pendant
User Guide
PN 0510-0332-A
Released 05/07/09
Users must read this Guide before using the Product.
Copyright 2009 by RF T echnologies, Inc.
All Rights Reserved. No Part of this work may be reproduced or copied in any form or by
any means without written permission from RF Technologies, Inc.
Compliance
Federal Communication Commission (FCC)
Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation of the device.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required
to correct the interference at his own expense. Changes or modifications not
expressly approved by the party responsible for compliance voids the user’s
authority to operate the equipment.
FCC and IC Radiation Exposure St atement for Portable Devices
(For the Staff Duress Pendant model 1000-9100)
This equipment complies with FCC and IC radiation exposure limits set forth for an
uncontrolled environment. This equipment is in direct contact with the body of the
user under normal operating conditions. This transceiver must not be co-located or
operating in conjunction with any other antenna or transceiver.
Important W arnings
It is important for your facility to implement and enforce the following WARNINGS in order to keep
all equipment functioning properly.
INSTALLATION AND CONFIGURATION—It is the responsibility of the facility to follow the
installation instructions carefully and to use the components and supplies specified by RF
Technologies, Inc . for all installations.
Failure to use the components and supplies specified by RF Technologies, Inc. may result in
equipment and/or system failure.
SYSTEM MAINTENANCE AND TESTING—It is the responsibility of the facility to
establish and facilitate a regular maintenance sch edule for your system . This includes regular
inspection, testing, and cleaning. RF Technologies, Inc. recommend monthly maintenance
and testing of your system. It is also recommended that your facility keep records of
maintenance and test completions.
Failure to provide regular maintenance and testing of these products may result in equipment
and/or system failure.
SYSTEM INSPECTION—It is the responsibility of the facility to establish and facilitate a
regular inspection schedule for your system. RF Technologies, Inc. recommend quarterly
inspections of your system for safety and performance by a qualified RF Technologies, Inc.
representative.
To arrange for a quarterly inspection by RF Technologies, Inc., call our Technical Support
Department at (800)-669-9946 or (262) 790-1771.
Failure to provide regular inspection of these products may result in equipment and/or
system failure.
USER TRANING—It is the responsibility of the facility to implement structured training
procedures for all employees using the system. Only users who have received adequate training on the
use of the system should use the system.
Failure to adequately train employees may cause system failure due to user error. In addition,
incorrect use of the equipment may also result in system failure.
DISPOSAL—At the end of their service life the products described in this manual, as well as
accessories (i.e. lithium batteries, banding material, disposable pads, etc. ), must be disposed
of in compliance with all applicable federa l, stat e and lo cal guidelines regulati ng the disposal
of products containing potential environmental contaminants. Dispose of the packaging
material by observing the applicable waste control regulations.
PRODUCT WARRANTIES—Failure to follow the W arnings and Cautions in this guide voids any
and all Product Warranties.
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Help Alert E-Call Solution . . . . . . . . . . . . . . . . . . . . 1
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Additional Detailed Documentation . . . . . . . . . . . . 2
Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . 2
Product Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Chapter 1 Using and Staff Duress Pendant . . . . . . . . 3
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
The Staff Duress Pendant . . . . . . . . . . . . . . . . . . . . 3
Wearing the Pendant . . . . . . . . . . . . . . . . . . . . . . . . . 3
To Call for Assistance . . . . . . . . . . . . . . . . . . . . . . . . 4
LED Light Behavior . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 2 Maintenance. . . . . . . . . . . . . . . . . . . . 7
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . 7
Cleaning & Caring for the Pendant. . . . . . . . . . . . . 8
Chapter 3 Specifications . . . . . . . . . . . . . . . . . . . 9
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Environmental Specifications . . . . . . . . . . . . . . . . . . 9
Radio Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . 9
Staff Duress Pendant (0510-0332-A) - User Guide i