R F Technologies PCFSZ242 User Manual
3125 North 126th Street, Brookfield, WI 53005
phone: 800.669.9946 fax: 262.790.1784 www.rft.com
©2015 RF Technologies, Inc. All specifications subject to change without notice.
0510-1099-C
Quick Response Premiere Wireless Call System
Hardware Installation Guide
Quick Response Premiere
Wireless Call System
Hardware Installation Guide
PN 0510-1099-C
04/10/15
Users must read this guide before using the product.
Copyright 2013, 2015 by RF Technologies, Inc.
All Rights Reserved. No Part of this work may be reproduced or copied in any form
or by any means without written permission from RF Technologies, Inc.
WARNING
ACCESSORIES (SUPPLIES)—To ensure patient safety and proper operation of equipment, use only
parts and accessories manufactured or recommended by RF Technologies, Inc. Parts and accessories not
manufactured or recommended by RF Technologies, Inc. may not meet the requirements of the applicable
safety and performance standards.
Failure to use the components and supplies specified by RF Technologies, Inc. may result in
equipment and/or system failure.
WARNING
EXPLOSION HAZARD—These devices should not be used in the presence of flammable gas mixtures. It
should also not be used in oxygen enriched atmospheres.
WARNING
INSTALLATION AND CONFIGURATION—It is the responsibility of the facility to follow the
installation instructions carefully, as outlined in the applicable system guides, and to use the components
and supplies specified by RF Technologies, Inc. for all installations.
Failure to use the components and supplies specified by RF Technologies, Inc. may result in
equipment and/or system failure.
WARNING
INSTRUCTIONS FOR SET UP AND USE—It is the responsibility of the facility to follow the
instructions for set up and use carefully, as outlined in this manual, and to use the components and
supplies specified by RF Technologies, Inc. for set up and use. Do not attempt to use extension cords or
other equipment not supplied by RF Technologies, Inc.
Failure to use the components and supplies specified by RF Technologies, Inc. may result in
equipment and/or system failure.
WARNING
PATIENT GENERATED ALARMS—Do not rely exclusively on patient generated alarms for patient care
and safety. The alarm function of equipment in the possession of patients must be verified periodically and
regular patient surveillance is recommended.
WARNING
PATIENT MONITORING—The most reliable method of patient monitoring combines close personal
surveillance with correct operation of monitoring equipment. It is the responsibility of the facility to
periodically check on patients in possession of RF Technologies, Inc.'s equipment (i.e. Pendants, Pull
Cords, Control Units) to mitigate risk of inappropriate use of equipment or strangulation and stumbling
hazards from cables and cords.
Important Warnings
It is important for your facility to implement and enforce the following WARNINGS in order to keep all
equipment functioning properly. Disregarding the information and instructions in this document is considered
abnormal use and may result in injury or system failure.
WARNING
PRODUCT WARRANTIES—Failure to follow the Warnings and Cautions in this guide voids any and all
Product Warranties.
WARNING
STATIC DISCHARGE—Do not touch the conductor portion of any conductor or port. Damage to the
device may result.
WARNING
STRANGULATIONS AND TRIPPING HAZARD—Due to the possibility of strangulation, all cables and
cords should be routed away from the patient’s throat. Cables and cords must be routed in a way to
prevent tripping hazards.
WARNING
SYSTEM INSPECTION—It is the responsibility of the facility to establish and facilitate a regular
inspection schedule for your system. RF Technologies, Inc. recommends quarterly inspections of your
system for safety and performance by a qualified RF Technologies, Inc. representative.
To arrange for a quarterly inspection by RF Technologies, Inc., call our Technical Support Department at
(800)-669-9946 or (262) 790-1771.
Failure to provide regular inspection of these products may result in equipment and/or system
failure.
WARNING
SYSTEM MAINTENANCE AND TESTING—It is the responsibility of the facility to establish and
facilitate a regular maintenance schedule for your system, as outlined in the applicable system guides. This
includes regular inspection, testing, and cleaning. RF Technologies, Inc. recommends monthly
maintenance and testing of your system. It is also recommended that your facility keep records of
maintenance and test completions.
Failure to provide regular maintenance and testing of these products may result in equipment
and/or system failure.
WARNING
SYSTEM WIRING—All permanent supply connections must be done in accordance with National
Electric Code, NFPA 70.
WARNING
Wiring shall comply with the Standard for Thermoset-Insulated Wires and Cables, UL 44, or the Standard
for Thermoplastic-Insulated Wires and Cables, UL 83.
WARNING
USER TRAINING—Only users who have received adequate training on the use of the system, as outlined
in this manual, should use the system. It is the responsibility of the facility to ensure all users have been
trained.
Failure to adequately train employees may cause system failure due to user error. In addition,
incorrect use of the equipment may also result in system failure.
WARNING
WORN OR DAMAGED PARTS—If the control unit pads or cables are worn or damaged, you must have
the product serviced. For more information, see the section entitled “Service and Return.”
WARNING
All RF Technologies transmitters, pendants and banding material “PRODUCT” have been determined to
be MR Unsafe as defined by ASTM F 2503-05. Use of “PRODUCT” in a Magnetic Resonance Imaging
system will cause injury to patients and staff, MR system malfunction or “PRODUCT” malfunction. Do
not bring “PRODUCT” into the MR system area and follow your facilities policies to classify and label
“PRODUCT” as MR Unsafe.
CAUTION
DISPOSAL—At the end of their service life the products described in this manual, as well as accessories
(i.e. lithium batteries, banding material, disposable pads, etc.), must be disposed of in compliance with all
applicable federal, state and local guidelines regulating the disposal of products containing potential
environmental contaminants. Dispose of the packaging material by observing the applicable waste control
regulations.
Bio-Incompatibility Notice
Do not use Pendants with people that have sensitivities or allergies to device materials. The device materials
include Acrylonitrile butadiene styrene (ABS), Silicone Rubber and Neoprene.
Compliance
Federal Communication Commission (FCC) and Industry Canada (IC)
Compliance
This device complies with Part 15 of the FCC Rules and with Industry Canada license-exempt RSS
standards. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts
de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire
de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si
le brouillage est susceptible d'en compromettre le fonctionnement
The Term “IC” before the radio certification number only signifies that Industry Canada technical
specifications were met.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Changes or modifications not expressly approved by RF Technologies voids the user’s authority to
operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his or her own expense.
FCC and IC Radiation Exposure Statement for Mobile Devices
For the Pull Cord models 0800-0285, 0800-0317, 0800-0539 and 0800-0540; Push Button Alarm 08000541; Nurse Call Jack 0800-0542; Extended Range Universal Transceiver model 0800-0388, which
covers part numbers 0800-0480; Extended Range Router model 0800-0351, 0800-0354 and 0800-0445;
Asset Transceivers model 0800-0286 and model 0800-0302; QR Plus Pull Cord model 1200-7830; QR
Plus Pull Cord with Check In model 1200-7835; QR Plus Push Button model;1200-7840; QR Plus Nurse
Call Jack model 1200-7845and 1200-7880; QR Plus Nurse Call Push Button with Check In model 12007850 and 1200-7885)
This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm between
the radiator and your body. This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
Cet équipement est conforme aux limites d'exposition aux radiations de la FCC et IC définies pour un
environnement non contrôlé. Cet équipement doit être installé et utilisé à une distance minimale de 20
cm entre le radiateur et votre corps. Cet émetteur ne doit pas être installé à proximité ou utilisé en
conjonction avec une autre antenne ou émetteur.
FCC and IC Radiation Exposure Statement for Portable Devices
(For the Pendant Transceivers model 0800-0375) This equipment complies with FCC and IC radiation
exposure limits set forth for an uncontrolled environment. This equipment is in direct contact with the
body of the user under normal operating conditions. This transmitter must not be co-located or operating
in conjunction with any other antenna or transmitter.
Cet équipement est conforme aux limites d'exposition aux radiations de la FCC et IC définies pour un
environnement non contrôlé. Cet équipement est en contact direct avec le corps de l'utilisateur dans des
conditions de fonctionnement normales. Cet émetteur ne doit pas être installé à proximité ou utilisé en
conjonction avec une autre antenne ou transmetteur
QR Premiere System Modules Names and Part Numbers
0490-0501 Single Station Cordset, 10 ft. Cord
0490-0502 Double Station Cordset, 10 ft. Cord
0490-0538 Nurse Call Cord Set, Single Station, 10 ft, Momentary
9450-0555 Central Power Supply
9600-0151 QR Premiere Router, Extended Range Internal Antenna
9600-0190 Quick Look Display
9600-0195 QR Premiere Corridor Dome Light, White and Red Lamp
9600-0251 QR Premiere Emergency Call Pendant
9600-0300 QR Premiere Emergency Pull Cord
9600-0305 QR Premiere Emergency Pull Cord w/ Internal Battery Pack
9600-0310 QR Premiere Pull Cord w/Battery Pack
9600-0320 QR Premiere Pull Cord w/Check In and Battery Pack
9600-0320K QR Premiere, Pull Cord with Battery Pack, Surface Mount
9600-0321K QR Premiere, Pull Cord with Battery Pack, Flush Mount
9600-0350 QR Premiere Emergency Pull Cord with Check-in
9600-0350K QR Premiere, Pull Cord w/Check In and Battery Pack, Surf Mt
9600-0351K QR Premiere, Pull Cord w/Check In and Battery Pack, Flush Mt
9600-0355 QR Premiere Emergency Pull Cord with Check-in w/ Internal Battery Pack
9600-0375 QR Premiere Push Button Call Station
9600-0377 QR Premiere Push Button Call Station w/ Internal Battery Pack
9600-0380 QR Premiere Nurse Call Jack
9600-0381 QR Premiere, Wireless Nurse Call Jack w/Battery Pack
9600-0383K QR Premiere, Wireless Nurse Call Jack, Surface Mount
9600-0385K QR Premiere, Wireless Nurse Call Jack, Flush Mount
9600-0386K QR Premiere, Wireless Nurse Call Jack w/Battery Pack, SM
9600-0387K QR Premiere, Wireless Nurse Call Jack w/Battery Pack, FM
9600-0388 QR Premiere Nurse Call Jack w/ Internal Battery Pack
9600-1085 Application Disruption Alarm
9600-1201 QR Premiere Gateway, Extended Range Whip Antenna
9600-1225K QR Premiere Gateway, Extended Range for Serial Terminal Server
9600-1250K QR Premiere Gateway, Extended Range for Serial Port
9600-1500 QR Premiere 32 Zone Relay Output Assembly
Contents
Contents
CONTENTS ................................................................................................................................................. 1
PREFACE .................................................................................................................................................... 3
INTRODUCTION ....................................................................................................................................... 3
ABOUT THIS GUIDE .................................................................................................................................. 3
ADDITIONAL DETAILED DOCUMENTATION ....................................................................................................... 4
CONTACT INFORMATION ........................................................................................................................... 4
PRODUCT WARRANTY .............................................................................................................................. 4
CHAPTER 1 ................................................................................................................................................. 5
INTRODUCTION ....................................................................................................................................... 5
INSTALLATION CHECKLIST ........................................................................................................................... 6
INSTALLING COMPONENTS ......................................................................................................................... 7
Install the Central Server ............................................................................................................... 7
Install the Gateway ...................................................................................................................... 8
Install Routers ............................................................................................................................ 11
Place a Pendant into Survey Mode ...................................................................................... 11
Determine Placement of Routers ........................................................................................ 12
Quick Look Router ............................................................................................................. 14
32 Channel Controller ........................................................................................................ 17
Wiring Dome Lights ........................................................................................................... 20
Configuring the 32 Channel Controller ................................................................................ 23
Gateway/Router Reset Button ............................................................................................ 26
LED Sequence ................................................................................................................... 27
Gateway/Router Channel Default ....................................................................................... 27
Additional Gateway/Router Installation ....................................................................................... 28
Changing Channels ............................................................................................................ 29
Router Depth .................................................................................................................... 30
Rebuild Subnet on Scanned Devices .................................................................................... 31
Scan Devices ..................................................................................................................... 32
CHAPTER 2 ............................................................................................................................................... 33
INTRODUCTION ..................................................................................................................................... 33
TRANSCEIVER DEVICES ............................................................................................................................ 33
Universal and Pendant Transceivers LED Light Indicator ................................................................ 34
CALL STATIONS ..................................................................................................................................... 35
Installing Call Stations ................................................................................................................ 35
Nurse Call Transceiver ....................................................................................................... 35
Wall Mount Emergency Call ............................................................................................... 35
Pull Cords/Emergency Call ................................................................................................. 36
Check-in Pull Cord ............................................................................................................. 36
Mount the Call Stations .............................................................................................................. 36
Setting the Call Stations Up For Use ............................................................................................. 37
Replacing the Call Station Batteries ............................................................................................. 38
UNIVERSAL TRANSCEIVER ........................................................................................................................ 39
Tamper...................................................................................................................................... 39
Installing the Universal Transceiver .............................................................................................. 39
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Contents
Mounting the Universal Transceiver ............................................................................................. 40
Setting the Universal Transceiver Up for Use ................................................................................ 41
Replacing the Universal Transceiver Battery ................................................................................. 41
DOOR/WINDOW TRANSCEIVER ................................................................................................................. 42
Installing the Door/Window Transceiver ...................................................................................... 42
Mounting the Door/Window Transceiver...................................................................................... 42
Door/Window Transceiver with Reset Button ............................................................................... 44
Setting Up the Door/Window Transceiver For Use ......................................................................... 45
Replacing the Door/Window Transceiver Battery .......................................................................... 45
PENDANT TRANSCEIVERS ......................................................................................................................... 46
Activate the Pendant Battery ...................................................................................................... 46
Set up the Pendant ..................................................................................................................... 46
Reset the Pendant ...................................................................................................................... 47
Verify the Pendant Appears in the System .................................................................................... 47
Replace the Pendant Battery ....................................................................................................... 48
TEST THE SYSTEM OPERATION ................................................................................................................... 49
CHAPTER 3 ............................................................................................................................................... 51
INTRODUCTION ..................................................................................................................................... 51
DEVICE FAILURE .................................................................................................................................... 51
ROUTER FAILURE .................................................................................................................................. 52
GATEWAY FAILURE ................................................................................................................................ 54
CHAPTER 4 ............................................................................................................................................... 55
SPECIFICATIONS .................................................................................................................................... 55
Power Cable Run Lengths ............................................................................................................ 55
Mesh Network Gateway/Router .................................................................................................. 56
High Visibility Display for Quick Look Router ................................................................................. 57
Quick Look Display for Quick Look Router ..................................................................................... 57
32 Channel Controller ................................................................................................................. 58
Pull Cord .................................................................................................................................... 58
Universal Transceiver.................................................................................................................. 59
Door/Window Transceiver .......................................................................................................... 59
Pendant Transceiver ................................................................................................................... 60
Central Server UPS (Not for rack mount Servers) ........................................................................... 61
Central Power Supply UPS ........................................................................................................... 61
Page 2 of 62 Quick Response Premiere Wireless Call System Hardware Installation Guide
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Preface
WARNING: Before you begin any new upgrades, repairs or maintenance, RF
Technologies recommends that you back up the MSSQL and .DB Flat File
databases on a removable media, such as an external drive, to be copied to a new or
different computer if necessary. Refer to the Database Archive and Backup Service
Guide (0510-0306).
Preface
Introduction
This guide provides detailed information about the hardware components and devices of the Quick Response
Premiere Wireless Call System. It provides instructions about installation as well as specific requirements for
mounting components that make up the system.
The Quick Response Premiere Wireless Call System immediately notifies staff when a resident requires
attention, and provides details that are essential in responding quickly and competently to a resident’s needs.
The Quick Response Premiere Wireless Call System offers a variety of devices, each of which interfaces with
the Central Server to ensure that when a resident is in need, staff is alerted.
A Quick Response Premiere device may be worn by a resident; it could be mounted to a wall where it is easy to
access; it may be integrated with a wireless smoke detector; it could even be used in conjunction with other
systems such as the Wanderer Monitoring System (exit controllers and electromagnetic door locks).
Devices send data to the Central Server on a regular basis. When an event occurs that warrants a response, staff
is alerted by an audible alarm from the Central Server, a message is displayed on-screen, and the designated
staff is summoned to respond to the situation. Staff can also be notified of an event via pager or phone.
About this Guide
This Guide is intended for users who install components of the Quick Response Premiere Wireless Call System,
in conjunction with the applicable Series Software. It includes detailed information about the hardware
installation and setup of various components that interface with the applicable Series Software.
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Preface
Additional Detailed Documentation
Documentation for your system is available in Portable Document Format (PDF) on the System Documentation
CD-ROM. Please contact your RF Technologies sales representative for replacement CD-ROMs.
Contact Information
For more information about RF Technologies, Inc. products, go to www.rft.com. For technical support, contact
the Technical Support Team at (800) 669-9946 or (262) 790-1771. For questions or comments about the System
Documentation, contact the RF Technologies Technical Publications team at techpubs@rft.com.
Product Warranty
Product Warranty information can be found on the System Documentation CD-ROM or with your original
system proposal and invoice.
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CHAPTER 1 Installing Hardware Components
WARNING: When installing product, you must follow standard accepted
safety practices such as wearing safety glasses.
WARNING: Before cutting openings or drilling holes through walls, you
must verify that you will not strike any wiring or plumbing.
CHAPTER 1
Installing Hardware Components
Introduction
The basic components of the system consist of the Central Server, the Gateway, the Router and the transceiver
devices. The Central Server is a RF Technologies configured computer that runs the software. It contains the
database and provides communication with the devices in the system. The Computer Monitoring Station must
be permanently located at the central nurse’s station.
Depending on your configuration, the system can include several Client computers. The Client computers allow
the user to perform such functions as admitting, discharging, and clearing alarms. Each Client computer
includes a touchscreen monitor that displays alarms as they occur on a floor plan of the facility.
Although this manual describes the many various devices that can be included, the minimum system
configuration must consist of no less than the following devices:
One patient station (Pull Cord or Nurse Call Jack and Cord or Pendant)
Dome Light
QR Premiere Gateway
QR Premiere Router
32 Zone Relay Output Assembly
Computer Monitoring Station
This chapter provides detailed information about setting up the Central Server and installing hardware
components to use in conjunction with the software. It also provides an Installation Checklist to assist with the
installation process.
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CHAPTER 1 Installing Hardware Components
Installation Checklist
1. Read this guide in its entirety before proceeding with the installation.
2. Review the floor plan of the facility and make sure the equipment shipped to you matches what is shown
on the floor plan.
3. Walk through the facility and determine the physical location of all components of your system, compared
to the floor plan.
4. Determine how the Gateway(s) and Routers are going to be powered.
a. If the device is going to be powered by the CPS (refer to Figure 4.1 on page 65 to choose the
appropriate wire size).
b. If the device is powered using wall outlet power supply, an available outlet must be located near the device
(refer to Figure 4.2 on page 65 to choose the appropriate wire size).
5. Install System Components
Install the Central Server
If applicable in your facility, install the Client computer(s)
Install the Gateway
Install the Routers
6. Install transceiver devices. Transceiver devices transmit and receive data.
Mount all fixed devices (i.e. Pull-Cords, Smoke Detectors, Door/Window transceivers).
Enter transceiver information into the software (refer to the applicable Series Software User and
Administrator Guides).
7. Using the software, define the options, or system-wide settings to be applied to your facility’s Quick
Response Premiere Wireless Call System.
8. Test the operation of the system.
Test the software.
Test the system for sufficient coverage.
Test the operation of the Supervision function.
Page 6 of 62 Quick Response Premiere Wireless Call System Hardware Installation Guide
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Installing Components
WARNING: When installing the Central Server, proper placement/mounting of
the server is important. Adequate precautions must be taken to prevent the server
from falling, causing injury to persons. Cables must be routed in a way to prevent
tripping hazards.
Any rack mounted Central Server must be installed in a controlled
environment that maintains temperature between 50°F and 95°F and humidity
between 20% and 50%.
Install the Central Server
The first step in the installation of the hardware components is to set up the Central Server. The Central
Server computer can be placed on a flat surface, and the monitor may be mounted on a wall. Optional
wall mounting kits are available from RF Technologies (PN 0120-0097 and 0120-0098). These
mounting kits comply with VESA mounting standards. Please follow the manufacturer's instructions for
mounting the monitor.
1. Check to see that you have all the required equipment for setting up the Central Server.
15 Gigabytes (GB) of free hard disk space
RF Technologies configured computer
Monitor
Keyboard
Mouse
UPS (uninterruptable power supply)
Printer (optional)
Remote connection hardware (if applicable)
2. Set up all the components of the Central Server.
3. Plug the components into the back of the Central Server (monitor, keyboard, mouse, printer).
4. Power the Central Server using a Plug-in Power Supply with a battery backup unit (UPS). The UPS
should be plugged into a backup generator outlet.
CHAPTER 1 Installing Hardware Components
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CHAPTER 1 Installing Hardware Components
The Gateway receives signals from Routers and transceiver devices and
sends them to the Central Server. The Gateway can be supervised; if no
information is received by the system from the Gateway for a specified
amount of time, a Device Fault alarm is generated in the Event List at
the computer.
The Gateway has four (4) single-color LED lights; two green and two
red. For more information on LED lights and LED sequence refer to
“LED Sequence” on page 25.
NOTE: Antenna PN 0330-0044
must be used with the installation
of the Gateway.
Antenna
NOTE: The RF lights do not flash on the Router or Gateway in response to end device
activity.
NOTE: The Gateway must be mounted as high as possible from the ground and situated
where reception to affiliated Routers is not impaired.
Install the Gateway
The two set of lights furthest from the Reset Button indicate transceiver device communication status.
These set of lights flashes briefly (once) every check-in (15 seconds by default) and when data is
received or transmitted.
Green indicates communication is good (received data is formatted properly or the transmitted data
was sent successfully).
Red indicates communication failure (received data has an error or the transmitted data was NOT
sent successfully).
The two set of lights closest to the Reset Button indicate RS232 communication status with the Central
Server. These set of flights flashes briefly (once) when data is transmitted via an external RS232 device
to the Central Server.
Green indicates communication is good (transmission data acknowledged by the Central Server).
Red indicates communication failure (transmission data NOT acknowledged by the Central Server).
A repeating, dim red LED flash (flashes once per second) indicates the device operating normally.
Refer to “LED Sequence” on page 25.
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CHAPTER 1 Installing Hardware Components
NOTE: In some circumstances where RF performance is impaired by a shielded wiring closets
or the location of the covered area is at a significant distance from the wiring closet, the
Gateway can be located outside the wiring closet by making use of the
provided 50 foot RS232/Power Cable.
To install the Gateway directly to Server computer
1. Locate a mounting site for the Gateway that is within a 12-foot reach of the Central Server. To
minimize noise interference, the Gateway should be a minimum of 10-feet away from the paging
base or any high powered electrical device.
Placement of the Gateway should not be located over a stud. The Gateway should be at a one-foot
distance from the bottom of the enclosure to the ceiling.
2. Using the rear plate of the Gateway as a template, place it level against the wall and mark the
location of the two mounting holes.
3. Center punch each hole and insert two nylon wall anchors (included).
4. Make certain that the RS232/Power Cable is plugged into the Gateway and that the ON/Off switch
is in the ON position. After the ON/Off switch is turned to the ON position, the LED’s at the
bottom of the device should flicker. If they do not flicker then turn the switch to the OFF position
and then turn it back ON.
5. Place the rear plate of the Gateway into the recess on the back of the Gateway enclosure.
6. With the antenna pointing upwards, place the Gateway over the wall anchors in alignment with the
holes in the enclosure and insert two screws (included).
7. If preferred, mount the raceway for containing and concealing the wires leading from the underside
of the Gateway down to the Central Server.
8. Connect the 9-Pin serial connector from the Gateway to the serial port on the Central Server.
9. Plug the power supply into a standard outlet. Using an uninterruptable power supply (UPS) is
recommended.
10. If the power supply has a mounting tab, secure it to the outlet.
11. Using the software loaded on the Central Server, select the COM port assigned to the Gateway.
Refer to the section "Poll Server Settings" in the applicable Series Software Administrator Guide
(PN 0510-1118).
To install the Gateway in or near a wiring closet
1. Locate a mounting site for the Gateway within the wiring closet. Placement of the Gateway should
not be located over a stud. The Gateway should be at a one-foot distance from the bottom of the
enclosure to the ceiling.
2. Using the rear plate of the Gateway as a template, place it level against the wall and mark the
location of the two mounting holes.
3. Center punch each hole and insert two nylon wall anchors (included).
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CHAPTER 1 Installing Hardware Components
4. Make certain that the RS232/Power Cable is plugged into the Gateway and that the ON/OFF switch
is in the ON position. After the ON/Off switch is turned to the ON position, the LED’s at the bottom
of the device should flicker. If they do not flicker then turn the switch to the OFF position and then
turn it back ON.
5. Depending on which serial port server you use, do one of the following:
a. When using a 4-port serial port server (PN 9450-0910) with cable (PN 0460-0101), connect the
RJ45 connector from the Gateway to the top side of the serial port server. The serial port server
is located within the black box mounting assembly.
b. When using a single serial port server (PN 9600-0002) with cable (PN 0460-0124), connect the
9-Pin connector from the Gateway to the single serial port server. Run Cat-5 wiring using
standard 568B and terminate each end with a RJ45 connector. Connect one end to the
c. Ethernet connector on the bottom of the single serial port server and the other end to the
Ethernet switch.
Then, either plug the serial port into the CPS observing the polarity of the cable, red to (+ ) and black
to ( - ) or plug the power supply into a standard outlet. Using an uninterruptable power supply (UPS)
is recommended for standard output power.
6. Ensure that the wires are pulled through the wire tie wrap, secure them tightly with the wire tie and
cut off excess.
7. Place the rear plate of the Gateway into the recess on the back of the Gateway enclosure.
8. With the antenna pointing upwards, place the Gateway over the wall anchors in alignment with the
holes in the enclosure and insert two screws (included). Verify Gateway is firmly secured to the wall
to prevent device from falling.
9. Using the software loaded on the Central Server select the COM port assigned to the Gateway.
Refer to the section “Poll Server Settings” in the applicable Series Software Administrative Guide.
To test the Gateway
1. From Server Management home page, select Scan Devices.
2. From the Configuration home page, select Devices.
3. Verify the Gateway appears in the device list.
4. Activate a transceiver and initiate an alarm event.
5. The transceiver should now appear in the device list under the same Com Port as the Gateway.
6. If the transceiver does not populate in the device list, verify that the appropriate communications
port is selected and the Gateway is powered.
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CHAPTER 1 Installing Hardware Components
Install Routers
Routers receive signals from transceivers and re-transmit them to the Gateway.
There are two models of Routers, one with an internal antenna and one with an
external antenna for greater range. Routers can be supervised; a routine signal is
sent from each Router and if the signal is not received by the system, a Device Fault
event is generated in the Event List at the computer.
The Router has four (4) single-color LED lights; two green and two red. For more
information on LED lights and LED sequence refer to “LED Sequence” on page 25.
The two lights furthest from the Reset Button indicate device transceiver
communication status These set of lights flashes briefly (once) every check-in (30
seconds by default), when a tamper alarm is triggered or cleared, and when a data is
forwarded.
Green indicates communication is good and data is forwarded OK to the next
Router.
Red indicates communication failure and data is NOT forwarded to the next
Router.
The two lights closest to the Reset Button indicate RS232 communication status. These set of lights
flashes briefly (once) when data is transmitted to an external RS232 device (i.e. Quick Look™).
Green indicates that the external RS232 device loopback is detected.
Red indicates that the external RS232 device loopback is not detected.
Place a Pendant into Survey Mode
A Pendant in Survey Mode is used to survey the coverage area when installing Routers. Any
Pendant transceiver can be configured for Survey Mode. While in Survey Mode the Pendant
periodically blinks either green or red, depending on whether or not it is in range of a Router.
Pressing the button on a Pendant in Survey Mode does not generate or clear alarms.
Prepare Pendant for Survey Mode configuration
1. Insert the 3V Lithium coin cell battery into the Pendant.
2. Allow the Pendant to sit “untouched” for two minutes while it downloads the site’s
channels.
3. Remove the battery from the Pendant.
To configure a Pendant for Survey Mode
1. Hold down the button on the Pendant transceiver.
2. While holding the button down, insert a 3V Lithium coin cell battery into the battery holder
of the Pendant transceiver.
3. Continue holding the button down until you see the light blink (approximately 2 seconds).
The Pendant blinks green or red every 1 1/2 seconds. Green indicates that the Pendant is
within range of a Router; red indicates the Pendant is outside of the coverage area.
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CHAPTER 1 Installing Hardware Components
CAUTION: A Pendant in Survey Node depletes the battery quickly. It is
important to insert a new battery into the Pendant for use after Survey Mode is
completed.
NOTE: A configuration map or floor plan of the facility is pre-determined with most Quick
Response Premiere Wireless Call Systems. Please rely on the configuration map or floor plan
in conjunction with the information provided below to determine Router placement.
NOTE: If using a 9V power supply, wiring from the power supply can be routed inside the wall
or (if preferred) mount the raceway for containing and concealing the wires leading from the
underside of the Router down to the 110 VAC wall outlet.
To take a Pendant out of Survey Mode
1. Remove the 3V Lithium coin cell battery from the Pendant
2. Insert a “new” battery into battery holder of the Pendant. Do NOT hold the button down.
The Pendant is now ready for normal use (refer to “Pendant Transceivers” on page 55).
Determine Placement of Routers
Routers are powered by a plug-in power supply or central power supply. A backup battery is
also included in the Router enclosure. Routers can be placed on either the wall or on the ceiling.
If mounting to the ceiling, the issue of bleeding through to the floor above must be considered.
Other factors that affect the placement of Routers are the availability of a power source and
sufficient coverage for the supervision of transceivers.
1. The first Router's location is in the proximity of the Gateway as specified on the floor plan.
Using a Pendant that is in Survey Mode, walk a distance from the Gateway until the light
on the Pendant starts blinking red. This indicates that the Router is out of range of the
Gateway.
2. Walk back into range.
3. Mount Router within range of the Gateway and near a 110 VAC wall outlet or at the
termination point from the central power supply. Repeat steps 1 and 2 to mount subsequent
Routers.
4. For wall placement, the Router should not be located over a stud and should be at a
distance of one foot from the bottom of the enclosure to the ceiling.
5. For ceiling placement, the Router should mounted down the center of the hallway or
centered in a room. Its orientation can be parallel or perpendicular to the walls of the
hallway. For optimal location, mount Router in the center of the ceiling tile.
6. Using the rear plate of the Router as a template, place it level against the intended mounting
surface and mark the location of the two mounting holes. If the wiring from the wall outlet
power supply or central power supply exits from the intended mounting surface then locate
the lower right corner of the rear plate (corner is cut out) over the exit hole.
7. Center punch each hole and drill in two nylon wall anchors (included). If the Router is
located on a concrete mounting surface then you must use the wall anchors designed for
use with concrete (not included). If the Router is to be installed on drop ceiling tiles use the
threaded drywall anchor taking care to not damage ceiling tile during installation process.
Page 12 of 62 Quick Response Premiere Wireless Call System Hardware Installation Guide
0510-1099-C
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