R F Technologies MCCCZ24 User Manual

Series 6.0 Software

User Guide

PN 0510-1065-A

Series 6.0 Software

User Guide

PN: 0510-1065-A

DRAFT Date: 03/17/08

Users must read this guide before using the Product.

Copyright 2008 by RF Technologies, Inc.

Conformsto

ULStd.294

(3048736)

All Rights Reserved. No Part of this work may be reproduced or copied in any form or by
any means without written permission from RF Technologies, Inc.

Important Warnings

It is important for your facility to implement and enforce the following WARNINGS in order to keep all equipment
functioning properly.

WARNING

INSTALLATION AND CONFIGURATION—It is the responsibility of the facility to follow the installation
instructions carefully, as outlined in the Series 6.0 Software Administrator Guide, and to use the components and
supplies specified by RF Technologies, Inc. for all installations.

Failure to use the components and supplies specified by RF Technologies, Inc. may result in equipment and/or
system failure.

WARNING

SYSTEM MAINTENANCE AND TESTING—It is the responsibility of the facility to establish and
facilitate a regular maintenance schedule for your system, as outlined in the Series 6.0 Software Administrator
Guide. This includes regular inspection, testing, and cleaning. RF Technologies, Inc. recommend
monthly maintenance and testing of your system. It is also recommended that your facility keep records
of maintenance and test completions.

Failure to provide regular maintenance and testing of these products may result in equipment and/or system
failure.

WARNING

SYSTEM INSPECTION—It is the responsibility of the facility to establish and facilitate a regular
inspection schedule for your system. RF Technologies, Inc. recommend quarterly inspections of your
system for safety and performance by a qualified RF Technologies, Inc. representative.

To arrange for a quarterly inspection by RF Technologies, Inc., call our Technical Support Department
at (800)-669-9946 or [phone].

Failure to provide regular inspection of these products may result in equipment and/or system failure.

WARNING

USER TRAINING—It is the responsibility of the facility to implement structured training procedures for all
employees using the system. Only users who have received adequate training on the use of the system, as outlined in
this manual, should use the system.

Failure to adequately train employees may cause system failure due to user error. In addition, incorrect use of the
equipment may also result in system failure.

WARNING

DISPOSAL—At the end of their service life the products described in this manual, as well as accessories
(i.e. lithium batteries, banding material, disposable pads, etc.), must be disposed of in compliance with
all applicable federal, state and local guidelines regulating the disposal of products containing potential
environmental contaminants. Dispose of the packaging material by observing the applicable waste
control regulations.

WARNING

PRODUCT WARRANTIES—Failure to follow the Warnings and Cautions in this guide voids any
and all Product Warranties.

Compliance

Federal Communication Commission (FCC) Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation of the device.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his own expense. Changes or modifications not expressly approved by the party
responsible for compliance voids the user’s authority to operate the equipment.

FCC and IC Radiation Exposure Statement for Mobile
Devices

(For the Pull Cord model 0800-0285 and 0800-0317; Universal Transceiver model 0800-0301, which covers
part numbers 0800-0303 and 0800-0304; Router model 0800-0354 and model 0800-364; Asset Transceivers
model 0800-0286 and model 0800-0302 and Motion Control Unit model 0800-0318)

This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator and your
body. This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.

FCC and IC Radiation Exposure Statement for Portable
Devices

(For the Pendant Transceivers model 0800-0288 and model 0800-0349 and Pager model 0800-0297)

This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment.
This equipment is in direct contact with the body of the user under normal operating conditions. This
transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Industry Canada Compliance

Changes or modifications not expressly approved by RF Technologies could void the user’s authority to operate
the equipment. The Term “IC” before the radio certification number only signifies that Industry Canada
technical specifications were met.

Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause undesired operation of
the device.

This device has been designed to operate with the antennas listed below, and having a maximum gain of 3dBi.
Antennas not included in this list or having a gain greater than 3dBi are strictly prohibited for use with this
device. The required antenna impedance is 50 ohms. Acceptable antennas are PCB antennas in all cases of the
Router which uses a 2.4 GHz 1/2 wave RP-SMA.

To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the
equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful communication.

This page intentionally left blank.

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

9450 System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Quick Response (QR) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Integrated Care Management (ICM) System . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Additional Detailed Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Product Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Chapter 1 Equipment Overview. . . . . . . . . . . . . . . . . . . . . . .5

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Central Server and Client Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Quick Look Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

9450 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Exit Alarm Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Card Reader Access Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

The Exit Alarm Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Exit Alarm Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Magnetic Reed Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

CodeLock Electromagnetic Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Alarming Band Receivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Alarming Band Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Transmitters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Wander Management Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Alarming Band Transmitters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Mother Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Series 6.0 Software (0510-1065-A) - User Guide i

Contents

Quick Response System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Wireless Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Repeater. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Locator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Paging Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Back-Up Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Pendant and Wall Mount Transmitters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

CodeWatch Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Pull-Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Check-in Pull Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Smoke Detector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

PIR Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Door/Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Universal Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Code Alert ICM System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Gateway. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Transceivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Pull-Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Nurse Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Door/Window Transceivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Reset Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Smoke Detector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

PIR Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Universal Transceiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Pendant Transceivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Asset Transceiver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Fall Management System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Sensor Pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Advanced 3-Way Care Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Advanced 3-Way Control Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Advanced 3-Way Care Sensor Pads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Motion Sensor Pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Incontinence Sensor Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Pagers and Walkie-Talkies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Event Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Pager Delays, Retries and Escalation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Walkie-Talkie System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

ii Series 6.0 Software (0510-1065-A) - User Guide

Chapter 2 Software Features . . . . . . . . . . . . . . . . . . . . . . . . .29

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Start the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Window Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Touchscreen Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Quick Reference Tutorial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Map Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Ruleset for Displaying Patient Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

The Main Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

The Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Asset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Top Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Bottom Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Low Battery Icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Contents

Chapter 3 Using the Software . . . . . . . . . . . . . . . . . . . . . . . .43

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Commonly Used Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Login and Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Supervised Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Global Lockdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Series 6.0 Software (0510-1065-A) - User Guide iii

Contents

Common Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Admit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Admit Information Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Patient Admit Information Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Asset Admit Information Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Admit Information Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Patient Main Information Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Discharge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Escort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Adjust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Silence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Chapter 4 Handling Events . . . . . . . . . . . . . . . . . . . . . . . . .71

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Devices Displayed on the Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Devices Assigned to a Room. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Event Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Event Information Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Event Information Window Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Red Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Door Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Exit Alarm (Wide Gap) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Smoke Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Perimeter Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Cut Band Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Mismatch Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Match Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Link Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Check Alarm (not “Check Transmitter Alarm”) . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Check Transmitter Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Assistance Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Fall Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Wet Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Turn Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Server Missing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

iv Series 6.0 Software (0510-1065-A) - User Guide

Yellow Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Client Missing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Low Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Device Fault. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

White Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Auto-enroll. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Admit Complete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Discharge Expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Discharge Complete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Escort to Expire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Escort Expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Escort Complete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Transfer to Expire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Transfer Expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Transfer Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Begin Adjust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Adjust Expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Adjust Compete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Blue Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Door Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Cut Band Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Check Transmitter Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Light Blue Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Admit Complete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Discharge Expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Discharge Complete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Escort to Expire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Escort Expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Escort Complete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Transfer to Expire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Transfer Expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Transfer Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Adjust Expired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Adjust Compete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Contents

Series 6.0 Software (0510-1065-A) - User Guide v

Contents

Chapter 5 Using System Reports . . . . . . . . . . . . . . . . . . . 103

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Report Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Sort By Headings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Additional JCAHO Report Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

System Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Daily Alarms and Activities (Tracer Level 2). . . . . . . . . . . . . . . . . . . . . . . . 108

Alarm Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Alarm Activities Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Alarm Response Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Care Time Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Activities Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

All Activities Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

All Other Reasons Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Facility Trends (Tracer Level 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

JCAHO Alarm Trend Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

JCAHO Assistance Trend Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Response Time Trend Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Staff Reports (Tracer Level 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Users Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

User Training Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Staff Care Time Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Staff Drill Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Training Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Facility Maintenance (Tracer level 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

System Maintenance Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Low Batteries Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Device Fault Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Additional Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Census Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Auto Enrolled History Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Adjusted Bands Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Transfer Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Escort Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Discharge Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Device Hardware Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Transmitter Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Links Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Links Activities Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Sensatec Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

vi Series 6.0 Software (0510-1065-A) - User Guide

Patient Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Review Info Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Review Activity Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Review Response Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Review Response Reason . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Review Response Reason Detail Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Asset Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Asset Transmitter Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Asset Activities Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Contents

Series 6.0 Software (0510-1065-A) - User Guide vii

Contents

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viii Series 6.0 Software (0510-1065-A) - User Guide

Preface

Overview

The Series 6.0 Software supports the 9450, QR and ICM Systems. This guide provides detailed information
about the Series 6.0 Software, using the software and using system reports. It also provides an overview of the
9450, Quick Response (QR) and Integrated Care Management (ICM) Systems as well as an equipment
overview.

9450 System

The 9450 System monitors doors, elevators, hallways, and stairwells, to assist staff in monitoring patients and
assets in a facility. The various transmitters and devices of the system alerts staff if a transmitter’s banding material
is tampered with, cut or opened without authorization (referred to as Cut Band for Infant and Emergency
Department systems only), or if monitored devices in the system are not functioning properly. An alarm also
sounds if a transmitter is detected in an Exit Alarm Zone. If the system fails to detect a transmitter within its
monitored area, a Check Transmitter alarm is issued.

Depending on which equipment options your facility has installed, the 9450 System can automatically lock doors
and deactivate elevators. In addition, the system sounds an alarm at the Central Server and its network of Client
computers when the event occurs. If configured, alarms are also annunciated at remote notification locations (i.e.
pagers, walkie-talkie, Quick Look display).

With the Mother/Infant Matching feature activated, an alarm is generated if there is a mismatch, meaning the
infant and mother transmitters do not match; a linking error, meaning there is a problem linking the infant
transmitter to a mother transmitter; or if a discharge is attempted without first matching the infant transmitter
with the mother transmitter.

NOTE: The Mother/Infant Matching feature is included in the software; however, if your
facility is not currently configured for Mother transmitters, the Mother/Infant Matching
feature IS NOT ACTIVE. For more information, contact RF Technologies Technical

Support at [phone] or [phone].

Series 6.0 Software (0510-1065-A) - User Guide 1

Preface

Quick Response (QR) System

The QR System immediately notifies staff when a patient requires attention, and provides details that are essential in
responding quickly to the needs of a patient.The QR System offers a variety of transmitters, each of which interfaces
with the Central Server to assure that when a patient is in need, staff can be alerted via multiple methods (i.e. pagers,
walkie-talkie, Quick Look display).

A QR transmitter may be worn by a patient; it could be mounted to a wall where it is easy to access; it may be
integrated with a wireless smoke detector; it could additionally be used in conjunction with the 9450 System.

Integrated Care Management (ICM) System

The Code Alert™ ICM System immediately notifies staff when a patient requires attention, and provides details
that are essential in responding quickly to a patient’s needs.

The Code Alert ICM System offers a variety of transceiver devices, each of which interfaces with the Central Server
to assure that when a patient is in need, staff is alerted. A transceiver is a device that periodically transmits a signal
containing data to uniquely identify if from other transceivers. It may be worn by a patient; it could be mounted to
a wall where it is easy to access; it may be integrated with a wireless smoke detector; it could even be used in
conjunction with other systems such as the 9450 System and Code Alert Wanderer Monitoring System.

Transceiver devices send data to the Central Server on a regular basis. When an event occurs that warrants a
response, staff is alerted by an audible alarm from the Central Server, a message is displayed on-screen and the

designated staff is summoned to respond to the situation. Staff can also be notified of an event via the ICM pager.

WARNING: The 9450, QR and ICM Systems are designed and
intended to work in conjunction with a facility’s overall security
program, including reasonable operating policies and procedures. The
systems, by themselves, cannot prevent abductions or elopements.

Intended Audience

The Series 6.0 Software User Guide is intended for users who use the software. It includes detailed information about
the 9450, QR and ICM Systems, the software, and how to use the software. This guide is intended to be used in
conjunction with the Series 6.0 Administrator’s Guide along with other user and installation guides when specified.

2 Series 6.0 Software (0510-1065-A) - User Guide

Additional Detailed Documentation

Additional Detailed Documentation

Documentation for the system is available in Portable Document Format (PDF) on the System Documentation
CD-ROM. The System Documentation includes the following guides:

• Series 6.0 System Administrator Guide (PN 0510-1066)

• Code Alert ICM Hardware Installation Guide (PN 0510-1064)

• Quick Reference Guide for Long Term Care (PN 0511-2126)

• Quick Reference Guide for Hospitals (PN 0511-2127)

• Delayed Egress Exit Alarm Controller Installation Guide (PN 0510-1037)

• DuoLink Exit Alarm Receiver Installation Guide (PN 0510-1041)

• Class II Central Power Supply Installation Guide (PN 0510-1036)

• Ethernet and Device Network Installation Guide (PN 0510-1013)

• Alarming Band Receiver Installation Guide (PN 0510-1001)

• CodeLock Electromagnetic Door Lock Installation Guide (PN 0510-1002)

• CodeLock 600 Lb. Electromagnetic Door Lock Installation Guide (PN 0510-1038)

• CodeLock 1500 Lb.Electromagnetic Door Lock Installation Guide (PN 0510-1039)

• Quick Look Display, High Visibility and Display Interface Installation Guide (PN 0510-

1007)

• Staff Alert Panel Installation Guide (PN 0510--1008)

• Omni-318 Antenna Installation Guide (PN 0510-1051)

• Infant Transmitter User Guide (PN 0510-1006)

• Adult Transmitter User Guide (PN 0510-1019)

• Mother/Baby Match Mother Transmitter User Guide (PN 0510-1020)

• Wandering Management Solutions Code Watch Transmitter User Guide (PN 0510-1050)

• Model 30 Keypad Installation Guide (PN 0510-1011)

• Product Warranty (PN 0510-0121)

Contact Information

For more information about RF Technologies, Inc. products, go to www.rft.com. For technical support, contact
the Technical Support Team at [phone] or [phone]. For questions or comments about the
System Documentation, contact the RF Technologies Technical Publications team at [e-mail].

Product Warranty

Product Warranty information can be found on the System Documentation CD-ROM or with your original
system proposal and invoice.

Series 6.0 Software (0510-1065-A) - User Guide 3

Preface

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4 Series 6.0 Software (0510-1065-A) - User Guide

Chapter 1

Equipment Overview

Introduction

This chapter provides equipment overviews of the devices supported by the system and device supervision. The
supervision feature applies to many devices such as the alarming band transmitters, Pendants, Fall Monitoring
and Incontinence devices. A supervised device is the system’s way of ensuring that devices are communicating
properly and within range of the receivers. This chapter also provides details of the Central Server and Client
computers used to run the software as well as Messaging and Walkie-Talkie information.

Central Server and Client Computers

The Central Server is a Windows based computer that runs the software. It
contains the database and provides communication with devices in the
system as well as the Client computer(s).

Depending on your configuration, the system can include several Client
computers. The Client computers allow the user to perform such functions
as admitting, discharging, and authorizing transfers and escorts. Each
Client computer includes a touchscreen monitor that displays alarms as
they occur on a floor plan of the facility.

The Central Server can be located in any area such as the nurse’s central
station or security office. It must be located near a dedicated analog phone
line or broadband connection to allow for remote Technical Support access
when requested by the customer. Each Client computer must be located in
a secure area that can be accessed by staff to enter and retrieve information.

Quick Look Display

The Quick Look Display shows information from the system at remote locations such as a
secondary nurse’s station. When a Red alarm is issued from the system, it is received through
the Quick Look Interface. The type of alarm (Cut Band, Door, Check), location of the
alarm and the transmitter ID are displayed on a large, easy-to-read 2 x 20 Character Vacuum
Fluorescent Displays (VFDs). As new alarms occur, they appear immediately; the display
then begins scrolling through each active alarm. For more information about the Quick
Look Display, see the Quick Look Display and Interface Installation Guide.

Series 6.0 Software (0510-1065-A) - User Guide 5

Chapter 1: Equipment Overview

Power: The red light indicates that
power is available to the system.

Signal: The yellow light indicates
that a signal has been received from
the Exit Alarm Receivers.

Status: The green light indicates
that the system is in bypass or that
the unit is disarmed.

9450 System

There are many transmitters and devices that can be used with the software. The transmitters and devices in this
section are supported by the 9450 System running the Series 6.0 Software application.

The 9450 System consist of the following equipment.

• Central Server and Client Computer(s)

• Quick Look Display(s)

• Exit Alarm Controller

• Exit Alarm Receiver

• Magnetic Reed Switch

• CodeLock Electromagnetic Lock

• Alarming Band Receivers

• Quick Look Display

• Transmitters

• Alarming Band

• Wander Management

• Mother

Exit Alarm Controller

The Exit Alarm Controller receives data from the Exit Alarm Receivers and issues an alarm if a transmitter is
detected in the Exit Alarm Zone, and the door is open. The Exit Alarm Controller contains a keypad, and/or card
reader access device, that allows authorized staff to reset the system after an alarm. The Exit Alarm Controller is
the device that triggers the alarm process for the Central Server and Staff Alert. For more information about the
Exit Alarm Controller, see the Delayed Egress Exit Alarm Controller Installation Guide.

6 Series 6.0 Software (0510-1065-A) - User Guide

Card Reader Access Device

The Card Reader Access device can be connected to the Exit Alarm Controllers in order to use access cards for
triggering bypass cycles and resetting alarms on the Exit Alarm Controller. The Card Reader Access device can be
an HID proximity card reader or a magnetic/bar code card reader (available at RF Technologies).

The Card Reader is interfaced through an RS-232 serial communications port between the Card Reader and the
Exit Alarm Controller. The Card Reader and the Exit Alarm Controller may share a common power supply feed.

The Exit Alarm Zone

An Exit Alarm Zone is the area within range of a door, elevator, hallway, or stairwell that is being monitored by
the system. If a transmitter is detected in an Exit Alarm Zone and the door is open, an alarm sounds at the exit. If
the door is equipped with a CodeLock, when a transmitter enters the Exit Alarm Zone and the door is closed, it
will lock.

The devices that are used in an Exit Alarm Zone are an Exit Alarm Controller, Magnetic Reed Switches, and Exit
Alarm Receivers. Optional devices include CodeLock™ electromagnetic locks, passive infrared (PIR) detectors,
and an External Reset/Bypass Keypad.

9450 System

Exit Alarm Receiver

Exit Alarm Receivers are low frequency (LF) antennas placed on or near a door frame in an Exit Alarm Zone.
They receive signals from transmitters within a monitored zone and send the signals to the Exit Alarm Controller,
which triggers the alarm process. For more information about Exit Alarm Receivers, see the DuoLink Exit Alarm
Receiver Installation Guide.

Series 6.0 Software (0510-1065-A) - User Guide 7

Chapter 1: Equipment Overview

Magnetic Reed Switch

The Magnetic Reed Switch is used by an Exit Alarm Controller to detect that a monitored door is open. The
Magnetic Reed Switch should be mounted at the top of a door near the non-hinged edge. It comes in two pieces:
a switch and a magnet. The switch is mounted on the door frame; the magnet is attached directly to the door.

When normally closed (NC) reed switches are used on a double door, connect the switches in series. The
provided Magnetic Reed Switches are normally closed (indicated with a gold Code Alert logo) when the doors are
closed so that opening either door opens the switch on that door.

CodeLock Electromagnetic Lock

The CodeLock option is an electromagnetic lock attached to an exit and connected to the Exit Alarm
Controller. If a transmitter is detected in the Exit Zone, the CodeLock activates to help stop the door
from opening for as long as the transmitter is within range of the receivers. Refer to the CodeLock
Electromagnetic Door Lock Installation Guide for information on installation and operation.

8 Series 6.0 Software (0510-1065-A) - User Guide

Alarming Band Receivers

Alarming Band Receivers are placed strategically throughout the monitoring area to receive signals from the
alarming band transmitters worn by patients. If the Cut Band feature is enabled, the system provides an alert if the
banding material that holds the transmitter to the patient is tampered with, cut, or opened without authorization.
Multiple receivers are used to ensure reception of the signal if there is an effort made to shield the transmitter
during abduction or elopement attempts. For more information, see the Alarming Band Receiver Installation

Guide.

NOTE: The Mother/Infant function requires applicable Alarming Band Receivers.

Alarming Band Zone

An Alarming Band Zone is the area within range of an Alarming Band Receiver, several of which are mounted
above the ceiling tiles of a facility. If a Cut Band alarm is triggered in an Alarming Band Zone, an alarm is sounded
on all Client computers assigned to monitor the transmitter’s unit, a message is displayed in the Event List, and
the location of the Alarming Band Receiver that detected the event is indicated on the map on the Client
computer(s). Cut Band alarms are also posted on remote notification devices.

9450 System

Transmitters

A transmitter is a device that periodically transmits a signal containing data to uniquely identify it from other
transmitters. Some transmitters are also capable of transmitting information to identify that the band has been
cut.

Wander Management Transmitter

A Wander Management transmitter is a wireless, mobile transmitter that can be worn around the wrist or ankle.
An event is reported in the Event List when a patient is near a monitored door or attempts to leave an Exit Zone.

Series 6.0 Software (0510-1065-A) - User Guide 9

Chapter 1: Equipment Overview

Infant Transmitter

Patient Transmitter

Alarming Band Transmitters

Alarming band transmitters are placed on the ankle or wrist of a patient or affixed to an asset. The transmitter
becomes active once the banding material remains connected on both sides with banding material in place for 60
seconds. The 60-second window exists to allow for proper adjustment of the banding material.

After one minute, the transmitter ID is displayed in the Event List and information of the patient or asset wearing
the transmitter can be associated with the transmitter using the Admit or Auto-Enroll function. Alarming band
transmitters can be supervised. If a transmitter is configured for Supervision, and fails to regularly communicate to
the system, a Check Transmitter alarm will result in the Event List at the computer. For more information about
securing, cleaning, and troubleshooting transmitters, see the appropriate Transmitter User Guide.

Asset Tracking

Alarming band transmitters can be used for asset management. When an alarming band transmitter is attached to
an asset and admitted using the Add Asset admit function, Blue alarms are generated and appear in the Event List
when an attempt is made to remove the assets from an Exit Zone or the band is tampered with or cut.

10 Series 6.0 Software (0510-1065-A) - User Guide