CA630 Fall Management System
User Guide
0510-1116-C
Released 10/16/14
Copyright 2013, 2014 by RF Technologies, Inc.
All Rights Reserved. No Part of this work may be reproduced or copied in any form
or by any means without written permission from RF Technologies, Inc.
Classifications
The following information can be found on the back label of the CA630 control unit.
Do not immerse in water
Attention: Consult accompanying documents
Type BF Device
Direct Current
RF Symbol
Users must read this Guide before using the Product.
Important Warnings
It is important for your facility to implement and enforce the following WARNINGS in order to
keep all equipment functioning properly. Disregarding the information and instructions in this
document is considered abnormal use and may result in injury or system failure.
WARNING
ACCESSORIES (SUPPLIES)—To ensure patient safety and proper operation of
equipment, use only parts and accessories manufactured or recommended by RF
Technologies, Inc. Parts and accessories not manufactured or recommended by RF
Technologies, Inc. may not meet the requirements of the applicable safety and
performance standards.
Failure to use the components and supplies specified by RF Technologies, Inc. may
result in equipment and/or system failure.
WARNING
EXPLOSION HAZARD—This device should not be used in the presence of flammable gas
mixtures. It should also not be used in oxygen enriched atmospheres.
WARNING
CHANGES OR MODIFICATIONS TO PRODUCT—RF Technologies prohibits
changes or modifications to the product; this may void the user’s authority to
operate the equipment (FCC Code of Federal Regulations Title 47 Part 15.21).
WARNING
HIGH RISK FOR FALL—The CA630 System may not be suitable for patients who are at
“HIGH RISK FOR FALL.” Other monitoring measures may also be required. The Fall
Management System should not be a substitute for routine visual monitoring protocol by
caregiving personnel.
WARNING
INSTALLATION AND CONFIGURATION—It is the responsibility of the facility to
follow the installation instructions carefully, as outlined in the current Series Software
Administrator Guide, and to use the components and supplies specified by RF Technologies,
Inc. for all installations.
Failure to use the components and supplies specified by RF Technologies, Inc.
may result in equipment and/or system failure.
WARNING
INSTRUCTIONS FOR SET UP AND USE—It is the responsibility of the facility to
follow the instructions for set up and use carefully, as outlined in this manual, and to use
the components and supplies specified by RF Technologies, Inc. for set up and use. Do
not attempt to use extension cords or other equipment not supplied by RF Technologies,
Inc.
Failure to use the components and supplies specified by RF Technologies, Inc. may
result in equipment and/or system failure.
WARNING
PATIENT GENERATED ALARMS—Do not rely exclusively on patient generated
alarms for patient care and safety. The alarm function of equipment in the
possession of patients must be verified periodically and regular patient surveillance
is recommended.
WARNING
PATIENT MONITORING—The most reliable method of patient monitoring
combines close personal surveillance with correct operation of monitoring
equipment. It is the responsibility of the facility to periodically check on patients in
possession of RF Technologies, Inc.'s equipment (i.e. Pendants, Pull Cords, Control
Units) to mitigate risk of inappropriate use of equipment or strangulation and
stumbling hazards from cables and cords
WARNING
PRODUCT WARRANTIES—Failure to follow the Warnings and Cautions in this
guide voids any and all Product Warranties
WARNING
STATIC DISCHARGE—Do not touch the conductor portion of any conductor or
port. Damage to the device may result.
WARNING
STRANGULATIONS AND TRIPPING HAZARD—Due to the possibility of
strangulation, all cables and cords should be routed away from the patient’s throat. Cables
and cords must be routed in a way to prevent tripping hazards.
WARNING
SYSTEM INSPECTION—It is the responsibility of the facility to establish and
facilitate a regular inspection schedule for your system. RF Technologies, Inc.
recommends monthly inspections of your system for safety and performance by a
qualified RF Technologies, Inc. representative.
To arrange for a quarterly inspection by RF Technologies, Inc., call our Technical
Support Department at (800)-669-9946 or (262) 790-1771.
Failure to provide regular inspection of these products may result in equipment and/or
system failure.
WARNING
SYSTEM MAINTENANCE AND TESTING—It is the responsibility of the facility
to establish and facilitate a regular maintenance schedule for your system, as
outlined in the current Series Software Administrator Guide. This includes regular
inspection, testing, and cleaning. RF Technologies, Inc. recommends monthly
maintenance and testing of your system. It is also recommended that your facility
keep records of maintenance and test completions.
Failure to provide regular maintenance and testing of these products may result in
equipment and/or system failure.
WARNING
USER TRAINING—Only users who have received adequate training on the use of the
system, as outlined in this manual, should use the system. It is the responsibility of the facility
to ensure all users have been trained.
Failure to adequately train employees may cause system failure due to user error. In
addition, incorrect use of the equipment may also result in system failure.
WARNING
WORN OR DAMAGED PARTS—If the control unit pads or cables are worn or damaged,
you must have the product serviced. For more information, see the section entitled “Service
and Return.”
WARNING
All RF Technologies transmitters, pendants and banding material “PRODUCT”
have been determined to be MR Unsafe as defined by ASTM F 2503-05. Use of
“PRODUCT” in a Magnetic Resonance Imaging system will cause injury to patients
and staff, MR system malfunction or “PRODUCT” malfunction. Do not bring
“PRODUCT” into the MR system area and follow your facilities policies to classify
and label “PRODUCT” as MR Unsafe.
CAUTION
DISPOSAL—At the end of their service life the products described in this manual,
as well as accessories (i.e. alkaline battery, disposable pads, etc.), must be disposed
of in compliance with all applicable federal, state and local guidelines regulating the
disposal of products containing potential environmental contaminants. Dispose of
the packaging material by observing the applicable waste control regulations.
Compliance
FCC
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
RF Technologies prohibits changes or modifications to the product; this may
void the user’s authority to operate the equipment (FCC Code of Federal
Regulations Title 47 Part 15.21).
Industry Canada
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux
appareils radio exempts de licence. L'exploitation est autorisée aux deux
conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2)
l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d'en compromettre le fonctionnement.
Under Industry Canada regulations, this radio transmitter may only operate
using an antenna of a type and maximum (or lesser) gain approved for the
transmitter by Industry Canada. To reduce potential radio interference to other
users, the antenna type and its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than that necessary for
successful communication.
Conformément à la réglementation d'Industrie Canada, le présent émetteur
radio peut fonctionner avec une antenne d'un type et d'un gain maximal (ou
inférieur) approuvé pour l'émetteur par Industrie Canada. Dans le but de réduire
les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il
faut choisir le type d'antenne et son gain de sorte que la puissance isotrope
rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à
l'établissement d'une communication satisfaisante.
FCC and IC Radiation Exposure Statement
for Portable Devices
This equipment complies with FCC and IC radiation exposure limits set forth
for an uncontrolled environment. This equipment is in direct contact with the
body of the user under normal operating conditions. This transmitter must not
be co-located or operating in conjunction with any other antenna or transmitter.
Contents Contents
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Contents
Contents
CONTENTS ............................................................................................. 1
PREFACE ................................................................................................ 3
OVERVIEW ........................................................................................ 3
CA630 ............................................................................................ 3
INTENDED AUDIENCE ............................................................................ 3
ADDITIONAL DETAILED DOCUMENTATION ................................................... 4
CONTACT INFORMATION ....................................................................... 4
CHAPTER 1 ............................................................................................. 5
SYSTEM OVERVIEW .............................................................................. 5
CONTROL UNIT ................................................................................... 6
CONTROL UNIT INDICATORS ................................................................... 6
CONTROL UNIT BUTTONS ...................................................................... 7
CONTROL UNIT JACKS ........................................................................... 7
CHAPTER 2 ............................................................................................. 9
SETTING UP THE SYSTEM ....................................................................... 9
ADMIT A RESIDENT .............................................................................. 9
FALL ALERT ..................................................................................... 12
NURSE CALL .................................................................................... 12
CHAPTER 3 ........................................................................................... 13
FALL ALERT ..................................................................................... 13
NURSE CALL .................................................................................... 14
GUIDELINES FOR PRESSING THE HOLD BUTTON .......................................... 14
LOW BATTERY .................................................................................. 15
Contents Contents
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CHAPTER 4 ........................................................................................... 17
CARING FOR YOUR SYSTEM .................................................................. 17
TROUBLESHOOTING YOUR SYSTEM ......................................................... 17
TESTING YOUR SYSTEM ....................................................................... 18
OPERATING AND STORAGE CONDITIONS ................................................... 19
Pads ...................................................................................... 19
Control Unit ........................................................................... 19
SERVICE AND RETURN ......................................................................... 20
SUPPLIES ........................................................................................ 21
PRODUCT WARRANTY ............................................................................ 22
Preface Preface
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Preface
Preface
Overview
This guide provides important information about the Code Alert CA630 System,
a component of the Fall Management System. It provides detailed instructions
about using the CA630 as well as specific requirements.
CA630
The CA630 provides restraint-free monitoring of a resident who may try to leave
a bed or chair without assistance. The CA630 can be configured to interface
with RF Technologies’ software along with your facility's Quick Response
Premiere nurse call system. An Assistance Required alarm is activated in
response to a Fall Management System alert when interfaced with the applicable
RF Technologies software.
WARNING: The Fall Management System may not be suitable for
residents who are "AT HIGH RISK FOR FALL." Other monitoring
measures may also be required. The Fall Management System should
not be a substitute for routine visual monitoring protocol by
caregiving personnel.
Intended Audience
The CA630 System User Guide is intended for caregivers who use the CA630
Control Unit. It includes detailed information about System Set Up, Responding
to Alarms, and Caring for the System, including Troubleshooting and Testing.
Preface Preface
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Additional Detailed Documentation
Documentation for the system is available in Portable Document Format (PDF).
Please contact your RF Technologies sales representative to request a copy of
documentation.
Contact Information
For more information about RF Technologies, Inc. products go to www.rft.com.
For technical support, contact (800) 669-9946 or (262) 790-1771. For questions
or comments about documentation, contact the RF Technologies Technical
Publications team at techpubs@rft.com.
CHAPTER 1 System Overview
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CHAPTER 1
System Overview
System Overview
The CA630 System has been designed to alert
caregivers of a potential fall situation. The
control unit, sensor pad and accessories
function as a stand-alone system or can be
configured to interface with RF Technologies
software version 7.0.8.2 and above. When
interfaced with the software, a Fall alarm is
activated in response to the applicable event.
The CA630 can be supervised; a routine signal
is sent from the transceiver and if the signal is
not received by the software, a Device Fault
event is generated in the Event List at the Client
computer. The default check-in time is 140
seconds but can be configured in the software
(refer to the applicable Software Administrator
Guide).
WARNING: The CA630 System may not be suitable for residents
who are “AT HIGH RISK FOR FALL.” Other monitoring measures
may also be required. The CA630 System should not be a substitute
for a routine visual monitoring protocol by caregiving personnel.
CHAPTER 1 System Overview
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Control Unit
The control unit is designed to fit inside a silicone protective covering
(Protective Boot) to minimize damage from dropping and electro-static
discharge. It also includes an attachment strap for mounting the control
unit to a bed or chair.
Hold Button
Volume Down
Status Indicator light
Protective Boot
Volume Indicator Lights
Volume Up
Buzzer
NOTE: The control unit should always be used inside the Protective Boot.
Control Unit Indicators
VOLUME INDICATOR LIGHTS
As you adjust the volume, the green indicator lights illuminate,
indicating the volume level.
STATUS INDICATOR LIGHT
Green (Monitor on)—The green light flashes every 2 seconds to
indicate the control unit is monitoring. It also flashes on and off to
indicate an alarm. Alarms include Fall and Assist.
Orange (Hold)—The orange light flashes on and off to indicate the
control unit is in hold mode.
Red (Low Battery)—The red light flashes on and off to indicate a Low
Battery alarm.
CHAPTER 1 System Overview
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Control Unit Buttons
HOLD—Press this button to silence any alarm.
VOLUME UP—Press this button to turn the volume of the alarm up.
VOLUME DOWN—Press this button to adjust the volume of the alarm down.
BUZZER—Holes used for sound output.
WARNING: Do not cover the holes or insert any objects in the holes for
the Buzzer. This may prevent the caregiver from hearing the alarm or it may
damage the unit.
Control Unit Jacks
WARNING: Do not plug anything into the respective jacks other than
RF Technologies’ approved pads, cables and adapters (refer to the
Supplies section). Doing so will void the warranty.
Power Supply
Nurse Call Adapter
Sensor Pad
CHAPTER 1 System Overview
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POWER SUPPLY JACK— Connect the optional AC Adapter for continuous
use.
WARNING: Use 9V battery as a source of backup power when
using the optional AC Adaptor to reduce inadvertent power loss to
the control unit.
NURSE CALL JACK —If using the control unit for Nurse Call, connect the
Nurse Call modular jack cable. Then plug the Nurse Call cord set into the
modular jack. Nurse Call monitoring starts when the cord set is connected.
NOTE: False nurse calls may occur if not positioned properly. Press the Hold button
before removing the Nurse Call modular jack cable to avoid getting a Tamper alarm.
SENSOR PAD—If using the control unit for Fall Alert, insert the Sensor Pad
connector here (for bed or chair).
CHAPTER 2 Set Up
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CHAPTER 2
Set Up
Setting Up The System
NOTE: When positioning the control unit, ensure that the speaker holes and
indicator lights are not covered.
1. Visually inspect the sensor pad and sensor pad wires for damage. If
damaged, replace the damaged pad before proceeding.
2. Visually inspect the control unit for damage. Also inspect all other cords,
connectors, and sensors for damage. Replace if damaged.
3. For mobile use, power the control unit by inserting a 9-volt alkaline battery
into the battery receptacle on the back of the control unit. When using the
control unit in a fixed location, connect the unit to the plug-in power supply
and use a battery in the event of power loss.
NOTE: When using battery power, if there is no audible alert and the Volume
Indicator Lights do not illuminate after pressing the Volume Up or Volume Down
button, ensure the battery is properly connected by completely disconnecting it
and reconnecting it.
Admit a Resident
To admit Resident with the CA630
1. From the Client computer, select Login (or Functions if password protection
is disabled).
2. Enter your Login and Password or use your identification card.
3. Click Manual Admit.
CHAPTER 2 Set Up
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To the Admit Information window opens for you to enter admit
information.
4. Enter resident information; the yellow fields designate required entry.
5. Select the Transmitters tab.
NOTE: The Transmitter tab only appears if the Quick Response
Premiere is licensed.
CHAPTER 2 Set Up
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6. Select the Transmitter ID number (printed on device) from the pull-
down.
7. Click Add.
The transmitter will appear under the Transmitters Assigned field.
8. The Select Type field is populated with Fall Monitoring.
9. For the CA630, the Supervised time defaults to the unit’s Transmitter
Supervise Time, set during configuration. However, you can select a
different time from the drop-down list.
NOTE: To ensure supervision configuration changes are accepted
by the CA630, it is important to alarm the CA630 after a change in
device configuration.
10. Select SAVE. If the admit is successful, you will get a dialog box.
11. Click OK.
CHAPTER 2 Set Up
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Fall Alert
1. Refer to the instructions on the Sensor Pad for placement of the pad on the
bed or chair.
2. Connect the Sensor Pad to the control unit and position the resident on the
pad. The control unit beeps once and the green light flashes every 2 seconds
to indicate the system is monitoring. If cord is damaged or disconnected
after monitoring has begun, an alarm will sound at the control unit.
Nurse Call
To use the Nurse Call function
1. Connect the Nurse Call Modular Jack cable to the control unit.
2. Insert the Nurse Call Cord Set into the modular jack. Nurse Call monitoring
starts when the cord set is connected.
3. Push the button on the Nurse Call Cord Set. An Assistance Required alarm
event is reported in the Event List at the Client computer.
4. If cord is damaged or disconnected after monitoring has begun, a Device
Fault alarm will sound at the Client computer.
NOTE: If the volume on the control unit is set to its lowest setting, and
communicating to the Gateway, audible alarms will not be heard. However Status
indicator lights will flash for a visual alert and alarms will display on the Client
computer.
CHAPTER 3 Responding to Alarms
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CHAPTER 3
Responding to Alarms
Fall Alert
1. When the resident’s weight is removed from the pad, the control unit beeps
to alert caregivers. A green status indicator light flashes in conjunction with
the beeps for a visual alert.
2. Proceed to the resident and secure them from the potential fall situation.
3. Press the HOLD button to stop the alarm. After HOLD is pressed, the
orange light flashes to indicate the system has been paused.
4. Assist the resident and return them to the sensor pad.
5. When the resident’s weight is re-applied to the sensor pad, the system
begins monitoring after the 30-second silence period. Or, press the Hold
button again to begin monitoring immediately.
6. If the Enforce Joint Commission feature is activated, you must select an
Event Cause.
From the Client computer, click anywhere in the Fall Alarm Message
Box to access the Event Information window.
Select an Event Cause.
7. Chart the event per your facility’s policies and procedures.
NOTE: If the Enforce Joint Commission feature is activated in the RF Technologies’
software, you must select an Event Cause once the alarming device has been reset.
When you reset the alarming device, the Red Alarm changes to a White Alarm in the
Alarm Message Box. If the Enforced Joint Commission is not activated, the Alarm
Message Box clears once the alarm is cleared at the device.
CHAPTER 3 Responding to Alarms
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Nurse Call
1. When a resident pushes the plunger on the Nurse Call cord, an Assistance
Required alarm is generated. The control unit beeps twice every 2 seconds
to alert caregivers. A green status indicator light flashes in conjunction with
the beeps for a visual alert.
2. Proceed to the resident and attend nurse call request.
3. Assist the resident.
4. Reset the Nurse Call cord by pulling the plunger up.
5. If the Enforce Joint Commission feature is activated, you must select an
Event Cause.
From the Client computer, click anywhere in the Assistance Required
Alarm Message Box to access the Event Information window.
Select an Event Cause.
Guidelines for Pressing the Hold Button
1. Press the Hold button to initiate a 30-second alarm pause. Press the Hold
button again to cancel the 30-second pause.
2. The system turns off if no weight is applied to the pad after the 30-second
pause. The system reactivates once weight is applied to the pad.
3. To discontinue monitoring and avoid triggering an alarm, press the Hold
button. While the control unit is in the Hold mode you can safely remove
the resident from the Sensor Pad and disconnect the Sensor Pad and the
Nurse Call cord.
NOTE: While in Hold mode, an Assistance Required alarm (generated by pushing
the button on the Nurse Call cord) will not alarm at the unit but will post at the
Client computer and in the Reports.
CHAPTER 3 Responding to Alarms
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Low Battery
NOTE: A fully charged battery may last approximately 30 days when using one
sensor (i.e. Fall Alert). Additionally, monitoring activity and battery condition will
shorten operational life of the battery.
1. When the battery on the control unit is low, the red light
flashes every 10-seconds, the control unit beeps in
conjunction with the flashes and a yellow Low Battery
alarm appears on theClient computer.
2. Replace the battery by inserting a 9-volt alkaline battery.
Remove the protective boot.
Open the battery receptacle by pressing down and
sliding back the battery cover on the back of the
control unit.
Remove the old battery.
Insert a new 9-volt alkaline battery into the control
unit.
Close the battery receptacle. If the control unit is
attached to a sensor pad and weight is applied, the
green light flashes.
Replace the protective boot.
NOTE: Remove the 9-volt alkaline battery from the control unit if the CA630 Fall
Management System will not be used for a prolonged period.
CHAPTER 3 Responding to Alarms
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CHAPTER 4 Maintenance
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CHAPTER 4
Maintenance
Caring For Your System
Do not immerse the control unit in liquid; dry clean with alcohol wipe.
Do not carry or move the control unit or the sensor pad by the cable(s).
NOTE: Remove the 9-volt alkaline battery from the control unit if the CA630 Fall
Management System will not be used for a prolonged period.
Troubleshooting Your System
1. If the control unit issues a Fall Alert but the resident has not left the bed or
chair, check the position of the Sensor Pad.
2. If the control unit does not issue an alert when the resident leaves the bed or
chair:
Check to see that the battery is properly connected and operational; the
green light on the control unit should blink every 2 seconds.
Check to see that nothing is obstructing the buzzer holes.
Check the position of the Sensor Pad. Refer to the instructions on the
Sensor Pad for placement of the pad on the bed or chair.
Check to see that the Sensor Pad plug is properly inserted in the proper
jack on the control unit.
CHAPTER 4 Maintenance
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3. If the control unit indicates an Assistance Required alarm, but the button on
the nurse call cord set is in the reset position, check the connection between
the nurse call cord set and the adaptor cable. The ¼” plug on the end of the
nurse call cord set must be fully engaged with the mating jack of the
adaptor cable (see figures below).
Good Connection
Bad Connection
Testing Your System
Test your CA630 System on a monthly basis to verify proper operation.
To test your Fall Management Functionality
1. Follow the set up instruction in the section “Setting Up The System.”
2. With the system monitoring weight on the pad, leave the bed or chair.
3. If the system is operating properly, an alert will sound at the control unit
and the Client computer.
4. Repeat at several locations on pad.
To test your Nurse Call Functionality
1. Follow the set up instruction in the section “Setting Up The System.”
2. With the system set up for Nurse Call, push the button on the Nurse Call
cord set.
3. If the system is operating properly, an alert will sound at the control unit
and Client computer.
CHAPTER 4 Maintenance
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Operating and Storage Conditions
Pads
Pads must be stored properly to prevent damage. Store flat. Do not fold or
store other items on top of pads. Pads have a limited life; mark each pad
with the WARRANTY EXPIRES date.
Control Unit
Store control unit at the following temperature and relative humidity.
Operating Temperature
40°F to 100°F (4.4°C to 38°C)
Operating Humidity
0-95% non-condensing
Storage Temperature
32°F to 120°F (0°C to 50°C)
Storage Humidity
0-95% non-condensing
NOTE: Remove the 9-volt alkaline battery from the control unit during storage.
CHAPTER 4 Maintenance
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Service and Return
Do not attempt to service or repair the CA630 System; there are no serviceable
parts inside the control unit or the sensor pad. Any attempt at servicing or
repairing the product voids the warranty.
If you encounter problems with your equipment, please contact RF
Technologies for assistance. If your equipment appears to be defective, a
technician will issue a Return Merchandise Authorization Number so the unit
may be returned.
1. Obtain a Return Merchandise Authorization form by calling Customer
Service at 1-800-669-9946 or (262) 790-1771.
2. Include a copy of your invoice and a copy of the Return Merchandise
Authorization form in your shipment. Be sure to retain a copy of the Return
Merchandise Authorization form for your records.
3. Merchandise must be well-packaged, shipped prepaid, and insured for your
protection. Be sure to retain a copy of the tracking label from your package.
NOTE: Do not ship soiled or contaminated products.
4. Please write the Return Merchandise Authorization Number on the outside
of the package.
CHAPTER 4 Maintenance
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Supplies
Sensor pads are disposable, intended for single-resident use, and warranted for 7,
30, 90 or 180 days, which is the limited expected useful life. You must record
the date the warranty expires in the area provided on the label. You must not use
the sensor pad after the warranty has expired. Sensor pads are recommended for
single-resident use only and available in 5- and 10-pack quantities.
To place an order for Supplies, contact Parts and Supplies at 1-800-669-9946.
Item
Part Number
Sensatec, 7 Day Bed Pad
1000-1879K (10-PK)
Sensatec, 30 Day Bed Pad
1000-1819K (10-PK)
Sensatec, 90 Day Bed Pad
1000-1845K (5-PK)
1000-1849K (10-PK)
Sensatec, 180 Day Bed Pad
1000-1895K (5-PK)
1000-1899K (10-PK)
Sensatec, 7 Day Chair Pad
1000-1869K (10-PK)
Sensatec, 30 Day Chair Pad
1000-1829K (10-PK)
Sensatec, 90 Day Chair Pad
1000-1855K (5-PK)
1000-1859K (10-PK)
Sensatec, 180 Day Chair Pad
1000-1885K (5-PK)
1000-1889K (10-PK)
Chair Sensor Pad Slip Cover
0900-0063
Nurse Call (RJ45 to ¼ in.) Modular Jack Cable
0460-0138
Nurse Call Cord Set, Single Station, 10 ft.
0490-0501
9-volt Plug-in Power Supply
0180-0025
9-volt Battery for Control Unit
0380-0025
Boot and Strap
0800-0341K
Velcro Strap and Strips
0800-0343
Velcro Strap with Strips Kit (5 pack)
0800-0343K
Fall Monitor Control Unit Hanger
0160-0035
NOTE: This specific product offering is subject to change.
CHAPTER 4 Maintenance
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Product Warranty
RF Technologies, Inc. (herein referred to as “Seller”), warrants to the Buyer that during
the warranty period (defined below) the RF Technologies, Inc. products (herein referred
to as “Product”) will be free from manufacturing defects and will conform to the Seller’s
product specifications. The warranty period is defined as one of the following:
For product installed by Seller other than product identified below, warranty coverage is
provided for a period of twelve (12) months from the date of system “go live.” Warranty
coverage includes parts and labor during Seller’s standard business hours.
Fall Management pads are warranted for the period of days as indicated on the pad
label, or for a period not to exceed twelve (12) months from the date of shipment from
Seller.
All Sensatec Fall Management control units are warranted for a period of twenty-four
(24) months from the date of invoice.
Technical phone support for application assistance is available 24/7
during the warranty period only.
This warranty is a limited warranty and it is the only warranty made by
Seller. Buyer’s sole remedy for any defect shall be repair or replacement,
at Seller’s discretion, of any part, returned to the Seller, shipment prepaid,
and which upon examination is found by Seller to be defective.
Alternatively, Seller may, at its sole option, elect to refund the purchase
price paid for the defective product.
The criteria for all testing shall be based on Seller’s product specific test
procedures.
Exclusions
Warranty coverage does not include, and Seller disclaims any liability for, any
defect or performance failure or deficiency (including failure to conform to
product descriptions or specifications) which results, in whole or in part, from
(1) improper storage, handling, misuse, maintenance, installation, or
modification of the Product by Buyer, its employees, agents, or contractors, (2)
absence of any product, component, or accessory recommended by Seller, but
omitted at Buyer’s direction, including but not limited to transmitters and
banding materials not tested and approved, (3) any design, specification, or
instruction changed by Buyer, its employees, agents, or contractors, (4) failure
to comply with any applicable instructions or recommendations of Seller,
including installation, maintenance, testing, and training procedures, (5)
physical damage occurring to transmitters or other components after receipt and
acceptance by Buyer, (6) integration or use of any components, systems,
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CA630 In-Service Manual Guide Page 23 of 23
0510-1116-C
process, software patches, software, or equipment not sold or provided by
Seller, (7) acts of God, acts of civil or military authority, fires, floods, strikes,
or other labor disturbances, war, riot, or other causes beyond the reasonable
control of the Seller, (8) damage due to moisture, dust, dirt, and facility
renovations, (9) unregulated and or out of specification electric power,
temperature, humidity, or (10) radio frequency interference in the Product’s
operating environment. It is the Buyer’s responsibility to make the necessary
repairs to the building, power supply, or any sources of radio frequency
interference or noise that prevents the Product from operating properly.
This includes, but is not limited to, doorways, elevator drives, door motors,
light ballasts, door sensors, televisions, and computer monitors. The Buyer is
responsible for labor and expenses for investigation (i.e. noise assessment) that
results in the finding of a condition listed in warranty exclusions, (11) Buyer’s
nonperformance of its responsibilities and obligations. Non-compliance with
remote connectivity requirements outlined in the Terms and Conditions may
result in loss of Buyer’s privileges to Seller’s technical phone and warranty onsite support.
The preceding paragraphs set forth Buyer’s exclusive remedies and Seller’s
sole liability for claims based on the failure of the products to meet any
warranty, whether the claim is in contract, warranty, tort (including negligence
and strict liability), or otherwise, and however instituted, and upon the
expiration of the applicable warranty period of such liability shall terminate. IN
NO EVENT SHALL SELLER BE LIABLE FOR ANY DIRECT, INDIRECT,
SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
OF ANY KIND RESULTING FROM THE USE, INABILITY TO USE, OR
FAILURE OF ANY OF SELLER’S PRODUCTS, WHETHER OR NOT
SUCH DAMAGES ARE FORESEEABLE OR IN CONTEMPLATION OF
THE PARTIES, EVEN IF SELLER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
EXCEPT AS EXPRESSLY SPECIFIED, THE PRODUCTS ARE PROVIDED
“AS IS”. THIS WARRANTY IS THE ONLY WARRANTY APPLICABLE
TO THE PRODUCT AND IS IN LIEU OF ANY OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OR OF TECHNOLOGICAL VALUE.
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