EXMUX
®
3500M IP Access Multiplexer
Quick Start Guide for Modular eXmux
Table of Contents
1. Overview ............................................................................................................................ 1
2. Connecting Alarm Relays and Power .................................................................................. 2
3. Installing the eXmux 3500 Visual Network Management Software (VNMS) ........................ 6
4. Setting IP Address information through the USB Interface .................................................. 9
5. Entering the Activation Key Code and Starting VNMS ...................................................... 17
6. Related Documentation ..................................................................................................... 21
1. Overview
Before the eXmux 3500M can be configured into a network, the Visual Network Management
Software (VNMS) needs to be installed onto the user’s laptop or PC. After this is done, IP address and
other limited settings can be changed through the USB port on the eXmux 3500M.
The following instructions are designed to get the user up and running quickly after receiving their
eXmux 3500M IP Access Multiplexer. These instructions are not to be used as a substitute for the
RFL Instruction Manual. Please refer to the Instruction Manual for detailed installation procedures,
set-up, and Interface Unit configuration. Note, once VNMS is installed on your computer the
Instruction Manual can be accessed through a short cut icon that is automatically placed on your
desktop. The Instruction Manual can also be accessed from the “Help” pull-down menu in VNMS.
Note: For set-up and operation of the eXmux 3500M TPS System, follow procedures in the Instruction
Manual.
This Quick Start Guide will give instructions on:
Connecting Alarm Relays and Power.
Installing the VNMS software into the user’s laptop or PC.
Changing IP address information through the USB port on the eXmux 3500M.
Activating the software through a key code and starting VNMS.
2. Connecting Alarm Relays and Power
The following section describes how to connect Alarm Relays and Power to the eXmux 3500M.
Before beginning the installation note the following:
RFL recommends that wires only be terminated with ring lugs.
The specified operating temperature of the eXmux 3500M is -30C to +65C
(-22F to +149F). Operation at higher temperatures may affect system reliability and
performance. Systems installed in enclosed cabinets should be well ventilated. A full 1U of
chassis space must be left open above the installed eXmux 3500M.
Before proceeding with the connection of power to the eXmux 3500 ensure that the main and
redundant power supply switches are in the “OFF” position, and that the power wires to be
installed are disconnected at their source.
All relay contacts are labeled in the de-energized position.
Ensure that the power supply(ies) installed in your eXmux 3500M will operate at the
available input power.
Follow all of your company’s policies and procedures regarding the installation of AC powered
or DC powered equipment. If there is a conflict between any procedure in this Quick Start
Guide and your company’s safety rules, then your company’s safety rules must take priority.
CAUTION
Any installation using an enclosed cabinet with a swing-out rack must be securely fastened to the
floor. This will prevent the cabinet from falling forward when the rack is moved outward.
Alarm Relay Connections
MAJOR
MINOR
NCNO
C
NCNO
C
The alarm relays on the unit will respond to alarm and alert conditions, the functionality can be
programmed by the user as required and connected to their plant monitoring system. Under normal
operating conditions when the eXmux 3500M is turned on the relays are energized, in an alarm or
alert state the relays will be in the de-energized position.
Connect the Alarm Relays as required.
Connecting Power
The eXmux 3500M has labels located below the fuse on the power supply that indicate which
power supply(ies) were installed in the unit before leaving the factory. Main and redundant power
supplies do not have to be the same.
Before proceeding with the power and ground wire installation check the power supply labels to
50/60 Hz
38-150 V
3A MAX
Label for a standard power
supply is shown
I
O
I
O
Main Power Supply Redundant Power Supply
38-150 V
50/60 Hz
3A MAX
38-150 V
50/60 Hz
3A MAX
!
Chassis Protective
Earth Terminal
MAIN
RDNT
+
-
+
-
ensure that the unit will operate at the input voltage available.
WARNING!
The eXmux 3500M chassis must be properly grounded as described below before attempting to
connect input power. Improper ground connections may result in system malfunctions, equipment
damage, or electrical shock.
Grounding is accomplished by connecting a 6 AWG wire, or larger between the protective earth stud
shown below and the rack ground. The grounding wire should be kept as short and straight as
possible, to keep its resistance and inductance to a minimum.
WARNING!
Individual double pole disconnects must be installed between the building or station battery supply and
the eXmux 3500M power supply(ies). This must be done for both the main and redundant supply.
Before proceeding with the connection of power to the eXmux 3500M ensure that the main and
MAIN
+
+
-
-
RDNT
Main Power Supply
On-Off Switch
Redundant Power Supply
On-Off Switch
Rear View of
Modular eXmux
(3500M)
redundant power switches on the rear of the unit are in the “OFF” position as shown in the illustration
below, and that the power wires to be installed are disconnected at their source.
Input power connections can be either (24 Vdc, 48/125 Vdc, 250 Vdc) from a station battery, 120 or
220 Vac depending on which power supplies are installed in the unit. Make the required connections
as shown in the illustration above. Station battery positive goes to the “+” terminal and station battery
negative goes to the “-” terminal. If ac input power is used connections are made to the “+” and “-”
terminals and the polarity markings can be ignored.
Before connecting the power at its source and switching on the eXmux 3500M, check the following:
1. Is the unit grounded correctly?
2. Is the polarity of the input power correct?
3. Is the unit ventilated correctly?
The eXmux 3500M may now have power applied.
3. Installing the eXmux 3500 Visual Network Management
Software (VNMS)
The following section describes how the eXmux 3500 Visual Network Management Software (VNMS)
is installed into your Laptop or PC.
Computer and Operating System Requirements
The eXmux 3500 Visual NMS is compatible with Windows 7® and Windows 10® Operating
Systems.
An Intel Pentium D (dual core) 2.5 GHz or higher processor computer is recommended with a
minimum of 1 gigabyte of RAM. 2 gigabytes of RAM is recommended.
RFL recommends that a high resolution screen be used for optimal VNMS viewing.
Before beginning the installation note the following:
The eXmux 3500 Visual NMS software is conveniently loaded into the user’s laptop or PC
through the supplied CD (Part # MCD3500-XXX) or downloaded from the RFL website at
www.rflelect.com.
Installing VNMS
NOTE: In Windows 10 you must run VNMS installation with administrator privileges.
Follow the steps below to install the software.
1. Insert the CD into the CD ROM drive of your computer or run the downloaded file.
2. In most cases, a setup window will appear on the screen. Click Install.
If the window does not appear, do the following:
a. From the Start Menu, select run.
b. Type the following in the run window command line: D:\setup
Note: If your computer does not use ‘D’ for the CD ROM drive, substitute the correct
letter here.
c. Click OK.
3. Click on ‘Next’ to continue with the setup.
NOTE: In Windows 10 click “Run” in the “Unknown Publisher” dialog to proceed.
4. From this point on the software will prompt you to enter information it requires to complete the
installation.
NOTE: User can Click “Change” and enter the in the “path you would like Visual NMS Installed.”
Shortcut to launch the terminal
program to allow IP programming
through the user access “Exmux
USB" port
Shortcut to the Visual Network
Management Software (VNMS)
Shortcut to the EXmux
Upgrader
5. When the installation is complete the following icons will appear on your desktop, clicking an
icon will display its full description.
Installing VNMS over a previous version
The VNMS software is now installed on your computer. Below are instructions for upgrading VNMS
over a previous version.
1. Uninstall the previous version of the Visual NMS
NOTE: Uninstalling the previous version is recommended but not required.
2. Click “yes” if asked to run a program from an Unknown Publisher.
3. To Uninstall EXmux VNMS, simply click “Next” and complete the precess. The
‘EXmux VNMS Uninstaller’ dialog will be displayed.
4. Click “Finish” when uninstall completes.
Note: Before VNMS can be used the original activation key code may need to be entered.
Call RFL Customer Service at 973.334.3100 for key code information if necessary.
The following sub-section will show you how to connect to the eXmux 3500 through a USB port in
order to set IP Address information and other limited settings.
4. Setting IP Address information through the USB
Typically a type "A"
connector is used at the
laptop
Use a type "B"
connector at the EXMUX
Interface
The following section describes how to connect a laptop or PC through either the front or rear USB
port on the eXmux 3500M. This is done in order to set the Management IP address, Subnet Mask,
Gateway IP Address, Multicast IP Address and any other address information as required in the
eXmux 3500M. It is also recommended that the default password is also changed at initial logon as
the eXmux will be in minor alarm until this happens.
Before beginning the installation note the following:
The user will need to supply a USB cable with a type ‘B’ connector at the eXmux end.
Only one USB connection is possible at one time.
The following instructions are based on Windows 10® and Windows7® (64 bit) operating
system. Other Windows systems are currently NOT supported.
Currently RFL supplies a USB Driver for Windows7 (32 and 64 bit) operating system
users. The driver is supplied on a CD or other electronic media. Once the driver software
is copied to your computer the following steps are required to configure the driver:
After the USB cable is installed, windows will automatically detect the eXmux 3500M USB port. The
following dialog boxes will appear for Windows7 and Windows 10 users.
Windows 7 Operating System
Double click on
"Exmux 3500 USB
Interface"
Select the
"Hardware" tab
After a USB cable is connected to an eXmux and the user’s computer go to the “Start” menu and
follow the steps below. Note; there are two parts to this configuration process. The USB Interface and
the USB Serial Port, both parts MUST be completed to correctly configure the USB Driver.
1. Configuring the USB Interface:
Select "Browse my computer
for driver software"
Browse to where the Driver Software is
located on your computer
Ensure this
box is
checked
Select the USB Driver
and click "Next"
Select "Install this driver
software anyway
Select
Select
Select "Update
Driver"
With the “Hardware” tab selected proceed as follows.
Click “Close” a confirmation window will appear as shown in the following diagram.
Click "Close"
Note: Both the "USB Serial Port" and the "RFL Serial
Converter" should display. If they do not, return to the
"Devices and Printers" dialog as shown below and double click
on "Exmux 3500 USB Interface"
Select the "Hardware" tab
Double click
Now proceed to the following page to configure the USB Serial Port.
2. Configuring the USB Serial Port:
Select
Select
Select "Update
Driver"
Select "Browse my computer
for driver software"
Browse to where the Driver
Software is located
Ensure this
box is
checked
Select the USB Driver and click
"Next"
Select "Install this driver
software anyway"
With the “Hardware” tab selected proceed as follows.
The USB Interface has been successfully installed.
Double click the user access ”EXmux USB” icon on your desktop.
Hit enter and the following dialog box will appear.
Enter the default login (note case sensitive): admin, hit enter and enter the default password
Admin_Passwd1, hit enter.
The following dialog will appear.
Note that the eXmux 3500M will be in Minor Alarm until the default “Admin_Passwd1”
password is changed.
Select “System Settings” from the main menu and hit enter.
Using the arrow keys navigate down to “Admin Password” and hit enter.
The password must be between 10 and 32 characters in length and MUST contain a character from
each of the following 4-sets.
Upper case letters (A through Z)
Lower case letters (a through z)
Numeric digits (0 through 9)
Special characters (~ @ % ^ _ - + = { } [ ] . ?)
Initial IP address information is normally pre-configured at the factory, but can be changed by the user
if required. Network Settings must be selected to set/change IP address information. The “Network
Settings” screen is shown below; this menu has 21 items which are described in detail in the
Instruction Manual.
Select “Network Settings” to set network address information.
Enter address information as required.
Item
Type of Address
Default Address
1
Management IP Address
192.168.35.100
2
Subnet Mask
255.255.255.0
3
Gateway
192.168.35.1
4
Multicast IP Address
224.192.16.2
5
TDM Engine 1 IP Address
192.168.35.101
6
TDM Engine 2 IP Address
192.168.35.102
Location of Ethernet Switch
Rear view of eXmux
Default IP Address Information:
Certain settings in the eXmux 3500 CLI require a system reboot. The user will be prompted when this
is required. The Node ID can be set between 1 and 999. The Node ID can also be assigned
automatically by the VNMS software but can only be changed using the CLI interface. If left at
the default “0” the node ID will not be visible.
After setting the required address information press ‘M’ to return to the main menu, select
“Exmux 3500 Reboot” so that the changes take effect.
Select “Logoff.”
Disconnect the USB cable from the front or rear of the eXmux and connect an Ethernet cable from
your PC/laptop to any of the LAN/WAN ports on the Ethernet Switch. The Ethernet Switch is located
on the rear of the eXmux as shown below.
The Visual Network Management Software (VNMS) can now be activated on your computer using the
Activation Key Code supplied by RFL.
5. Entering the Activation Key Code and Starting VNMS
The following section describes how to enter the Activation Key Code supplied by RFL at the time of
purchase. The Key Code is required to activate the eXmux 3500 Visual Network Management
Software (VNMS).
Before entering the Key Code note the following:
In a situation where both the eXmux and PC are connected to the same network configuring
for “Static IP” is not required as the computer will get IP address information from the
DHCP server. If this is not the case, your computer MUST be configured for ‘Static IP.’
Following are the steps required to configure your computer for “Static IP,” these steps are
typical for a Windows 7 operating system but may vary slightly depending on your
computers configuration.
1. From the ‘Start’ menu select ‘Control Panel’ > ‘Network and Sharing.’
NOTE: if the Control Panel uses the ‘Category’ view access ‘Network and Sharing’
from the ‘Network and Internet’ button.
2. Click on the ‘Local Area Connection’. This opens Local Area Connection Status.
3. Select the ‘Properties’ button. This opens the “Local Are Connections Properties”
dialog.
4. Click the ‘Properties’ button, the following dialog box will open.
Check this button
This information
can be ignored
1
2
Add IP
information here
3
Check OK
Double click the shortcut to “EXmux VNMS 7.0” icon on your desktop.
Enter the activation key code received from RFL and check “Done.” If you have not received a key
Type: control
Type: password
code call RFL at 973.334.3100 and ask for Customer Service. Note that the Activation Key Code is
valid on a per customer basis.
The following dialog box will appear. Type “control” into the User ID field and “password” into the
Password field and check the “Log In” button. After logging in to VNMS you may want to change the
User ID and Password at a later date, see the Instruction Manual for details.
VNMS is now ready for operation.
To view the Instruction Manual select “Help > NMS Help” from the pull down menu.
In the Instruction Manual see “Start-Up and Commissioning” for more detailed information on how
Title
Part Number
eXmux 3500 VNMS Software and Documentation.
MCD3500-XXX
VNMS Software Install, application.
Instruction Manual, pdf. (bundled with VNMS)
Rev.
Description
Date
Approval
1-23-13
New Document Release.
1-23-13
TG
5-29-13
VNMS Install changed.
5-29-13
TG
3-24-15
CLI Screens changed. (5.0 System Software)
3-24-15
TG
12-11-15
CLI Screens updated. (6.0 System Software)
12-11-15
MI
10-17
Update procedures and screens (7.0 software)
10-17
DP
to commission your eXmux network.
6. Related Documentation
In addition to this Quick Start Guide, the following is included on a CD shipped with the eXmux 3500
IP Access Multiplexer.
Document Revision Information
Email: customer.service@rflelect.com for information on other innovative RFL products.
Notes
Notes
eXmux 3500M
Printed in U.S.A.
October 2017
Part Number MC3500MQS
Hubbell Power Systems, Inc. – RFL® Products
353 Powerville Road ● Boonton Twp., NJ 07005-9151 USA
Tel: 973.334.3100 ● Fax: 973.334.3863
Email: Customer.service@rflelect.com ● www.rflelect.com
RFL Electronics Inc. is a subsidiary of Hubbell Power Systems Inc.
NOTICE
The information in this publication is proprietary and confidential to RFL Electronics Inc. No part of this
publication may be reproduced or transmitted, in any form or by any means (electronic, mechanical, photocopy,
recording, or otherwise), or stored in any retrieval system of any nature, unless written permission is given by
RFL Electronics Inc.
This publication has been compiled and checked for accuracy. The information in this publication does not
constitute a warranty of performance. RFL Electronics Inc. reserves the right to revise this publication and make
changes to its contents from time to time. We assume no liability for losses incurred as a result of out-of-date or
incorrect information contained in this publication.
Trademark information:
“Ethernet” is a trademark of Xerox Corporation.
“Windows”, “Windows Vista”, “Windows 7” and “Windows 10” are registered trademarks of Microsoft Corporation.
“eXmux” is a registered trademark of Hubbell Power Systems, Inc..
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