Revolabs 10-FLX2-200-VOIP, 10-FLX2-020-VOIP, 10-FLX2-002-VOIP, 10-FLX2-101-VOIP User Manual

TM

REVOLABS FLX2

Wireless Conference System

for Voice over IP

System Guide

Models:

10-FLX2-200-VOIP 10-FLX2-020-VOIP 10-FLX2-002-VOIP 10-FLX2-101-VOIP

2

© 2011 - 2012 REVOLABS, INC. All rights reserved. No part of this document may be
reproduced in any form or by any means without express written permission from
Revolabs, Inc. Product specifications are subject to change without notice.

Revolabs FLX2 System Guide – VOIP

10-FLX2SYSGUIDEVoIP-EN

March 2012 (Rev 2.0.0)

3

Introduction

Congratulations on your purchase of the Revolabs FLX2TM Wireless Confere nce Phone.
This system utilizes state of the art technology providing high band-width audio and
enabling clear, reliable, un-tethered communications with your telephone, PC, mobile
device, and video conferencing system.

The Revolabs FLX2 Conferencing Phone allows enhanced freedom for VoIP calls and
video conferences by allowing independent locations of the microphones and the
speaker used during the call.

The FLX2 Conference Phone utilizes encrypted digital communication for its wireless
transport, ensuring highest security for your c onv er s ati ons. T he FLX2 Conference
Phone is a flexible solution for all your communication needs, allowing it to be used in
your VoIP telephone network, for your video conferences, and with your Bluetooth
enabled cell phone or computer.

Welcome to the 21st century Unified Communications Technology!

Please read this documentation carefully and follow the instructions before using your
FLX2 Wireless Conference phone.

Safety Warnings

• Do not expose any of the FLX2 components to water, moisture, or high humidity.

• Do not expose any of the FLX2 components to extreme high or low temperatures.

• Do not expose any of the FLX2 components to lit candles, cigarettes, cigars, or to

open flames, etc.

• Do not drop, throw, or try to bend any of the components, as rough treatment could
damage them.

• Do not open the casings of any of the components of the FLX2 Conference Phone

• Do not use any other accessories than Revolabs’ originals intended for use with

this product. Use of non-original accessories may result in loss of performance,
damage to the product, fire, electric shock or injury. The warranty does not cover
product failures which have been caused by use of non-original accessories.

• Only use the power adapter provided to connect the components to the electric
mains.

• Do not open or try to modify any of the batteries delivered with the FLX2
Conference Phone components. Replace batteries only with Revolabs approved
batteries.

• Extreme heat, short circuits, or any attempt to open or modify the batteries might
cause them to ignite or explode.

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Contents

Introduction ............................................................................................................................................ 3

Safety Warnings ..................................................................................................................................... 3

Contents .................................................................................................................................................... 4

General Information ............................................................................................................................ 6

Quick setup for VoIP Conference Calls........................................................................................... 7

Description .............................................................................................................................................. 9

Unpacking ............................................................................................................................................................ 9

Installing FLX2 Components ........................................................................................................... 10

FLX2 Base Station .......................................................................................................................................... 10

FLX2 Charger Base ......................................................................................................................................... 11

FLX Dialer ......................................................................................................................................................... 12

FLX Speaker ..................................................................................................................................................... 13

FLX Microphones ........................................................................................................................................... 14

VoIP configuration ........................................................................................................................................ 15

Managing A Call .................................................................................................................................... 16

Calling Configurations .................................................................................................................................. 16

FLX Home Screen ........................................................................................................................................... 18

Placing a VoIP Call ......................................................................................................................................... 20

Answering an Incoming Call ...................................................................................................................... 21

Declining an Incoming VoIP Call .............................................................................................................. 21

Ending a Telephone call .............................................................................................................................. 22

Calling a Directory Contact ......................................................................................................................... 22

Active Call Management .............................................................................................................................. 22

Charging Components during a Call ........................................................................................................ 25

Bluetooth ................................................................................................................................................ 26

Activating Bluetooth .....................................................................................................................................

Managing the Device Registry ................................................................................................................... 26

Making a call via Bluetooth ........................................................................................................................ 29

Answering a call via Bluetooth ................................................................................................................. 29

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Video Conference Collaboration .................................................................................................... 30

Connecting a Video Conference System ................................................................................................. 30

Configuring the Analog Audio ................................................................................................................... 30

Making a Video Call ....................................................................................................................................... 30

Mixing the audio signals .............................................................................................................................. 31

FLX2 System Configuration.............................................................................................................. 32

Menu Hierarchy .............................................................................................................................................. 32

Menu Navigation ............................................................................................................................................ 32

Recent Calls ...................................................................................................................................................... 33

Contacts ............................................................................................................................................................. 35

Audio Control .................................................................................................................................................. 38

Device Status ................................................................................................................................................... 40

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System Information ...................................................................................................................................... 40

Bluetooth .......................................................................................................................................................... 41

Home .................................................................................................................................................................. 41

Call ....................................................................................................................................................................... 41

Setup ................................................................................................................................................................... 41

Web Interface ....................................................................................................................................... 49

Enabling Web Access .................................................................................................................................... 49

Connecting to the FLX Web Interface...................................................................................................... 49

Home Page ........................................................................................................................................................ 50

User Settings .................................................................................................................................................... 51

Administrator Settings ................................................................................................................................ 54

Power On/Off the System Components ....................................................................................... 70

Battery Exchange ................................................................................................................................. 71

Microphones .................................................................................................................................................... 71

Dialer .................................................................................................................................................................. 71

Speaker .............................................................................................................................................................. 72

Connecting using AUX IN / AUX OUT ............................................................................................ 72

Troubleshooting .................................................................................................................................. 74

Warning Messages ......................................................................................................................................... 74

Microphone, Speaker, or Dialer not connecting to Base Station .................................................. 74

Microphone, Speaker, or Dialer not paired with Base Station ...................................................... 75

LED Indicators ................................................................................................................................................. 75

Reset to Factory Defaults ............................................................................................................................ 78

Technical Specifications ................................................................................................................... 78

Models ................................................................................................................................................................ 78

Regulatory Information .................................................................................................................... 80

FCC Notice to Users ........................................................................................................................................ 80

Industry Canada Notice to Users .............................................................................................................. 80

Restricted use with certain medical devices ....................................................................................... 81

Export Law Assurance .................................................................................................................................. 81

North American UPCS Usage Restriction ............................................................................................... 81

European Union Usage Restriction ......................................................................................................... 81

WEEE Notification .......................................................................................................................................... 81

Limited Warranty and Limitation of Liability ........................................................................... 83

GPL LICENSED SOFTWARE ............................................................................................................... 85

GNU GENERAL PUBLIC LICENSE ................................................................................................................ 85

Technical Support ............................................................................................................................... 90

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General Information

The Revolabs FLX2 C on ference Phone includes several components which, in the sum,
make up the conferencing phone. The components are the Charger Base, Speaker,
Microphones and Dialer (handset).

In addition, the B as e S tat ion receives the wireless signals from those components and
connects to your VoIP network for conference calls, with your video conferencing unit to
provide outstanding audio for your video calls, or to your Bluetooth enabled device such
as a cell phone or computer.

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Quick setup for VoIP Conference Calls

While all components delivered with the Revolabs FLX2 Conference Phone are partially
charged, we recommend charging the Speaker, the Microphones, and the Dialer for at
least 8 hours or overnight before starting to use the system.

Connecting the Base Station

Place the Base Station close to the Ethernet outlet
you want to use for the conference phone.
Connect the Base Station to the network using the
provided Ethernet cable. The Base Station is
powered using Power over Ethernet (PoE). This
requires your Ethernet outlet to provide PoE.
Please check with your IT department that PoE is
available. If the base station does not power up
after you connect it to the network outlet, this
outlet might not be providing PoE.
If your network does not support PoE, please
contact your reseller. Revolabs provides a power
injector that can be bought through your reseller,
which adds the necessary power to that Ethernet
connection.

Connecting the Charger Base

Place the Charger Base at a location where you
can easily access the Microphones and the
Speaker for your conference calls, e.g. on a side
board, a desk, or the conference table. Connect
the Charger Base to the power outlet using the
provided power supply. Place the Speaker, the
Microphones, and the Dialer in the respective
openings of the Charger Base to charge them.
The Dialer and Speaker will automatically connect
to the Base Station after a short time if it is
powered up. You will hear a confirmation chime
from the Speaker once the system is ready for
use. If the Speaker or the Dialer is not pow ered
up, take them out of the Charger Bas e for a few
seconds and put them back in. This will switch on
the component.

To switch on the microphones
take them out of the charger
base. They will automatically
power up and connect to the
base station.

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VoIP configuration

For the FLX phone to work within a VoIP environment the phone has to be set up to
communicate to the telephone switch. You will also have to enable the extension (user)
you want to use with the FLX on your switch. Please review your switch documentation
on information on how to do that. For the minimal setup, in the FLX Handset you will
have to provide information on the IP connection to the telephone switch. To do this
visit Setup – Advanced Setup – Network Settings – VOIP Settings. Under Registrar,
provide the IP address or host name of your IP PBX. Username should be the
extension or name under which you want to register this phone on the IP PBX. In
Password, provide the password for this username. If no values ar e prov i ded for ID and
Display Name, the Username entry will be used for them. Select ‘Reload Settings’ after
you have set the values in the handset, which will restart the base.
For enhanced settings the Web Interface provided by the FLX needs to be used. Go to
page 49 for a description of the web interface.

Making a call

To make a conference call, take at least one of the Microphones out of the Charger
Base, and take the Dialer out of the Charger Base. You can remove all Microphones
and the Speaker if you wish, but this is not required. Use the Dialer to enter the number
you want to call, including any leading digits your VoIP telephone switch might require.
The Speaker and any Microphone that is not in the Charger Base will be active during
the call. To finish a conference call, press the red hang-up button on the Dialer.

NOTE: It is also possible to have a conference call with the
microphones in the charger base. However, due to the
proximity of microphone and speaker at that time, audio
quality might be impacted. The maximum volume of the
speaker is limited while the microphones are in the charger
base. Microphones that are placed into the charger base are
switched off. To use microphones in the charger base for
phone calls they first have to be switched on. You do this by
pressing the button on the microphone while it is in the
charger. The microphone will start in a muted state. Once it
starts blinking red, unmute it by pressing the mute button once
again. Microphones in the charger base never transmit audio
to the AUX OUT connector. If any microphone is active
outside of the charger base, microphones in the charger base
cannot be activated (unmuted) for the call.

To make a call using the Dialer as a handset, make sure that all Microphones are in the
Charger Base before starting to dial the number. At this point, only the Dialer will be
used for the call. To end the call, press the red hang-up button on the Dialer.

At any time during a call you can toggle between handset and conferenc e pho ne m ode
using the buttons on the Dialer.

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To answer a call using the conference phone, simply remove one or more Microphones
from the Charger Base when the Speaker rings. If a microphone is already out of the
charger base when an incoming call comes in, pressing the button on the microphone
will answer the call in conference phone mode. You can also use the Dialer to answer
the call by pressing the green call button on the handset. If all microphones are in the
charger at this time, the call will be answered using the handset mode. If at least one
microphone is switched on and not in the charger base, this will answer the call in
Conference phone mode.

Description

The Revolabs FLX2™ Wireless Conference Phone is a unique marriage of innovative
technology and ergonomic design, allowing for an unparalleled experience when
making telephone calls, video conference calls, or using it with your Bluetooth enabled
cell phone or computer to make speaker phone calls.

The technology used allows the Microphones, the Dialer, and the Speaker to co-exist
with other wireless products such as wireless LANs (802.11b&g) without interference.

The Revolabs FLX2 Conference Phone includes digital encryption technology to ensure
secure wireless communications between the Microphones, Speaker and the Base
Station.

Unpacking

Your Revolabs FLX2™ Conference Phone package contains the followi ng items. When
unpacking the system be sure to take inventory of all parts to ensure that nothing is
missing. If parts are missing, please cont ac t your retailer.

• FLX2 Base Station

• FLX2 Charger Base

• FLX Speaker

• FLX Dialer

• 2 FLX Microphones

• 1 12-15V AC adapter for the Charger Base

• Ethernet cable

• Quick Setup Guide

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Installing FLX2 Components

The Revolabs FLX2TM System is comprised of several components that work together
to provide you with a great wireless conferencing system. These components must be
setup correctly for optimal performance of the system.

FLX2 Base Station

The Base Station is the wireless receiver and sender of the audio stream from the
Microphones and to the Speaker, as well as to the Dialer. It features the ability to
connect two Revolabs FLX Microphones and one Speaker wirelessly.

The Base Station is designed to optimize audio and video conferencing by providing
consistent audio inpu t f rom all par ti c ipants.

The FLX2 VoIP Base Station is shown in rear panel view below. It is equipped with an
Ethernet/power connection, two mini-USB ports for firmware updates, and analog audio
input/output connections for video conferencing collaboration or for rec or ding.

NOTE: The Base Station comes equipped with the necessary
cables and power supplies to perform a VoIP conference call.
Other types of conference calls performed with FLX2 may
require additional cables that are not part of the delivery.

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FLX2 Charger Base

The FLX2 Charger Base, shown below, provides charging capabilities for all battery
operated system components, including the Dialer, the Speaker, and the Microphones,
by allowing them to charge in one simple and organized location.

The FLX2 Charger Base is not required while in a conference call, however it can
maintain the charge of the FLX Speaker and FLX Dialer while a call is in progress. The
Charger Base is equipped with a DC power connection and a mini-USB connection for
firmware updates to the Dialer.

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FLX Dialer

The FLX Dialer equips the user with an intuitive and interactive tool for configuring and
operating the FLX System.

The Dialer is not only used to make and answer conference calls, but it is also used for
configuring the system settings, having a call using the hands et , and monitoring the
system components.

The FLX Dialer, shown below, is composed of several parts such as a color LCD
screen, a compilation o f butto ns, and a microphone and handset speaker.

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FLX Speaker

The FLX Speaker, shown below, is a wireless active omnidirectional speaker that has
been designed and optimized specifically for use with the FLX Conferencing System.
The Speaker is equipped with a pairing button on the bottom and 4 LED indicators on
the top to display the activity of the Speaker and the mute status of the system. The
Speaker can operate in or out of the Charger Base during conference calls.

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FLX Microphones

The FLX Microphones provide a sleek and unobtrusive form factor allowing for closer
proximity to the participants and cr ea t ing the best audio available to t he far end. T hey
are equipped with a button for pairing and muting, an LED indicator to display mute
status and battery charge level, and an internal buzzer to warn if the Microphones have
lost connection to the Base Station.

The FLX Microphones, shown below, come in three different versions to provide a
flexible solution to meet all applications of conferencing spaces. M i c rophone types
include an omnidirectional tabletop Microphone, a directional tabletop Microphone, and
a wearable lapel style Microphone. Any combination of two FLX Microphones can be
used with a FLX2 System as they are mix and match.

FLX Microphones will operate in or out of the Charger Base. It is recommend ed to
always remove the microphones from the charger tray for conference calls as audio on
the speaker and the microphones is limited while in the charger base. When using
Microphones in the charger tray system behavior is automatically adjusted to the close
proximity of speaker and mi cr oph ones. See the note on page 8 on how to activate
microphones in the charger.

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Initial Setup

After unpacking the FLX2 Conferencing System, there are a few initial setup tasks that
must be performed before a call can take place or any system configuration can be
changed.

Connecting System Cables

The FLX2 Charger Base has a power supply that needs to be connected, as shown
below. In addition, the Base Station needs to be connected to the network using the
provided Ethernet cable before a conference call can be made. The FLX unit expects
Power over Ethernet (PoE) to be provided through the network connection. If your
network does not support PoE, a power injector is required. Please contact your
reseller to purchase the additional PoE power injector. The Base Station offers
additional optional connections that are only being used when the FLX2 System for
example is connected to a video conferencing unit or a recording device. The cables
required for these connections are not included with the FLX2 system and need to be
purchased separately.

VoIP configuration

For the FLX phone to work within a VoIP environment the phone has to be set up to
communicate to the IP PBX. You will also have to enable the extension (user) you want
to use with the FLX on your PBX. Please review your PBX documentation on
information on how to do that.

From the FLX Handset

Depending on your IP PBX, different settings will be required for your FLX to work in
your environment. First, the FLX will require an IP address. The IP address can either
be obtained from a DHCP server in your network, or be statically set on the phone. The
phone is preset to DHCP. If you want to change this setting, open the menu on the
Dialer by pressing the right soft key, go to the “Setup” menu, and select “Advanced
Setup.” You will have to enter a password, which is preset to 7386. Switch DHCP OFF,
and then select “Network Settings.” Under “IP Settings” you can set the required

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network values like IP Address, Subnet Mask, Default Gateway, and DNS Servers. You
will need to restart the phone for any changes you made in this section to take effect.
If you are using DHCP, you can go to the System Info menu, and select About System.
The assigned IP address for the FLX will be shown here.
Independent on how the IP address of your system was assigned, the FLX phone has
to be configured to work in your VoIP environment and communicate with your IP PBX.
You will have to enable the extension (user) you want to use with the FLX on your IP
PBX. Please review your IP PBX documentation for information on how to add and
configure users. For the minimal setup, in the FLX Dialer you will have to provide
information on the IP connection to the IP PBX. On the Dialer visit Setup – Advanced
Setup – Network Settings – VOIP Settings. Under Registrar, provide the IP address or
host name of your IP PBX. Usernam e shoul d be the extension or name under whic h
you want to register this phone on the I P PBX . In Password, provide the passw or d for
this username. If no values are provided for ID and Display Name, the Username entry
will be used for them. Select “Load Settings” after you have set the values in the Dialer,
which will restart the Base Station.
For enhanced settings the Web Interface provided by the FLX needs to be used.

From the FLX Web Interface

If further settings are required to connect the FLX phone to your IP PBX, like a Proxy
server, please visit the FLX Web Interface. You get to this interface by entering the IP
address of the FLX into the web browser of your choice. After you enter the password
(7386, unless you changed it in the Dialer), you can find the SIP settings under the
Administrator tab on the top right. You will find the different SIP settings under SIP
Registration, SIP Configuration, Transport, and Media. You have to press “Save” on
every page where you changed an entry to save these changes. If you do not press
“Save,” the changes will be lost when you leave that page. Restart the phone once you
are finished with your changes. Please see page 49 for a description of the FLX Web
Interface.

Managing A Call

The FLX2 Wireless Conferencing system is equipped with a VoIP interface that allows
the system to make conference calls in a VoIP network. The following are the basic
operational instructions for making and receiving telephone conference call s .

Calling Configurations

The FLX2 Wireless Conferencing system has the ability to make and receive calls in
many different ways. This provides the caller the ability to choose what mode or call
type best suits the needs of each individual call.

Speaker Mode

Speaker mode allows the call to take place using the Speaker and Microphones
provided with the FLX2 System. This allows multiple users, within the conference room,
to participate in the call. It also provides the ability for the Microphones and Speaker to
be located anywhere in the conference room to meet the needs of each meeting. The

17

call, as well as the Speaker and Microphones, are controlled by the FLX Dialer. The
user can switch between ‘speaker mode’ and ‘handset mode’ while in a call.

Handset Mode

Handset mode allows a telephone call to take place through the handset speaker and
microphone located in the FLX Dialer. This allows a single user to make and receive a
private call. It also provides the ability for the FLX2 System to act as a personal desk
phone. The Microphones and Speaker are not used during a handset call. The user can
switch between ‘speaker mode’ and ‘handset mode’ while actively in a call by using the
key marked ‘‘Handset’ or ‘Speaker’.

NOTE: To switch from a handset call to a speaker call at least
one Microphone should be out of the Charger Base and
switched on, and the Speaker must be switched on. If all
Microphones are in the Charger Base at least one of the
Microphones in the Charger Base has to be activated manually
by pressing the Microphone button before switching from the
handset call to a speaker call.

VoIP Call

The FLX2 Conference Phone allows making conference calls using an Ethernet VoIP
connection. A telephone call can be made using either ‘speaker mode’ or ‘handset
mode’. A telephone call can be made at the same time as a video call. Telephone calls
are controlled via the FLX Dialer.

Bluetooth Call

The FLX2 System is equipped with a Bluetooth interface that supports the Hands Free
Profile (HFP). This p rofile allows the user to make a call thr oug h a cel l phone, a
computer, or other device via a Bluetooth connection. A Bluetooth call can be made
using ‘speaker mode’ only. A Bluetooth call is controlled by the connected Bluetooth
device. A Bluetooth call can be made at the same time as a video call.

NOTE: Revolabs FLX only supports the Hands Free Profile
(HFP) for Bluetooth 2.0 or higher. Applications that try to use
the Bluetooth connection not using the HFP profile, or that are
using an older HFP / Bluetooth standard are not supported by
FLX.

Video Conference Call

The FLX2 System can be connected to a 3rd party video or PC conferencing system via
the Analog I/O ports located on the FLX2 Base Station. This allows the Microphones
and Speaker to be used as the audio interface for the video conference call. Video
Conference calls are controlled primarily by the video conference system. However,
audio properties can be controlled via the FLX Dialer. While the FLX2 Conference
Phone is connected to a video conferencing device, it might still make and accept calls
over the VoIP connection or via a Bluetooth devic e.

18

NOTE: When using the FLX connected through the AUX IN
and AUX OUT to another device, only the FLX speaker can be
used. All other speakers, e.g. in a television set, must be turned
off. To avoid audio problems, any Echo Cancellation pr ovided
on the Video Conferencing unit should be switched off.

NOTE: For security reasons, Microphones will not send any
audio signal to the AUX OUT connector when in t he charger.
To receive audio signal on the AUX OUT, microphones have to
be taken out of the Charger Base.

FLX Home Screen

Whenever the FLX is not in a call, the FLX Dialer will
show the FLX Home Screen. The Top of the home
screen shows several symbols, indicating the current
status of the FLX components. From left to right they are
an indicator for the Speaker , one sy mbol for each of the
mics, and a charging indicator for the handset itself. The
color of the Speaker and Microphone symbol indicate
whether the system is available and unmuted (green),
available but muted (red), switched off (grey), or the
current status is unknown, e.g. when the component was
taken out of range (yellow). The handset charging
indicator shows the current status of the battery. Green
indicates a charged battery, yellow means that the charge
is getting low, and red indicates that the battery requires
re-charging. In the Charger Base the battery indicator will
show a grey symbol while charging.
In addition, the first line will show if a Bluetooth link is
currently active with a blue symbol. If the Handset failed
to connect to the Base Station, a red, crossed out
Bluetooth symbol is shown.

In the top text line of the screen the ID or the user name
with which this telephone registered to the VoIP PBX is
shown. Below that, current time and date are displayed.

From the home screen a call can be started by dialing a
number, The “Do not Dist urb” func ti on o f your switch can
be activated for this phone, or the system menu can be
entered. Whenever “Do not Disturb” is turned on, all calls

19

to this phone will be handled in the switch as defined in
there, e.g. sent to voice mail,

The Home screen also provides information on new voice
mails for the extension (if av ai labl e) , and on mi ss ed or
rejected calls.

20

Placing a VoIP Call

1. From the home screen on the FLX Dialer enter the
phone number to be called.

2. Once the number is entered completely, press the
green ‘call’ button to initiate the phone call.

3. If any Microphones are out of the Charger Base and
active, the call will default to ‘speaker mode’ and
will be identified by the ring tone being played out of
the Speaker.

4. If no Microphones are outside the Charger Base the
call will default to ‘handset mode’ and the call will
take place on the FLX Dialer.

Once a call has been started, the home screen will show
the two available phone lines and the activity on each line.
In this case, the outgoing call is being made on line 1. The
green phone symbol represents an active call.

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Answering an Incoming Call

1. When the FLX2 System identifies an incoming call,
it will play the ring tone through the FLX Speaker. If
the Dialer is not in the Charger Base it will play a
ring tone, too.

2. The FLX Dialer will display the caller ID information
for the incoming call. The yellow phone symbol
represents an incoming call, in this case on line
one.

3. A call can be answered in one of three fashions.

a. Press the Green ‘Call’ butt on or the ‘Answer’

key on the FLX Dialer.
b. Remove a Microphone from the charger.
c. Press the mute/unmute button on a

Microphone that is already out of the

charger.

NOTE: If there is either no Speaker active or no Microphones
outside the Charger Base when the incoming call is answered
from the FLX Dialer, the call will default to ‘handset mode’
and will remain in ‘handset mode’. The call can only be
switched to ‘speaker mode’ if the speaker and at least one
microphone is switched on. If all microphones are in the
charger base at least one has to be switched on before by
pressing the microphone button.

Declining an Incoming VoIP Call

1. When the FLX2 System identifies an incoming call,
it will play the ring tone through the FLX Speaker.

2. The FLX Dialer will display the caller ID information
for the incoming call.

3. A call can be ignored in one of two fashions.

a. Press the Red ‘End Call’ button on the FLX

Dialer.

b. Press the ‘Decline’ key on the FLX Dialer.

Note: Once the user ignores the call, the telephone
switch decides how to handle the call. It might for
example be transferred into voicemail, based on settings
in the telephone switch.

22

Ending a Telephone call

1. A call can be ended in two fashions.

a. Press the Red ‘End Call’ button on the FLX

Dialer during a call.

b. Place the Dialer in the charger.

(‘Handset mode’ only)

2. When a call is e nd ed the home screen is shown
again.

3. Microphones not in the Charger Base will maintain
their mute states (muted / unmuted) when a call is
ended, and will start in this state when another call
is made.

Calling a Directory Contact

1. A directory contact can be called in one of two
ways.

a. Browse to contact menu: Menu  Contacts.

Select the contact, and press the green ‘Call’
key.

b. Browse to contact menu: Menu 

Contacts. Select the contact, and press
the ‘Enter’ key or the ‘View’ key. From
the contact view screen, press the
green ‘Call’ key.

Active Call Management

The FLX2 System has many call features that can be used
when receiving or making phone calls. These feat ur es can
be controlled via the FLX Dialer during the call.

Caller ID

1. If the incoming caller is in the Contact List, Caller ID
will display both name and number of the incoming
contact.

2. If the incoming caller is not in the Contact List,
Caller ID will display the incoming information from
the network, which might include the telephone
number and Caller ID.

NOTE: An incoming Bluetooth call will display caller ID
information as well if it is presented by the network.

23

Muting a Call

1. In handset mode, the ‘Mute’ and ‘UnMute’ key will
mute/unmute the FLX Dialer microphone, not the
wireless Microphones.

2. In speaker mode, the ‘Mute’ and ‘UnMute’ key will
mute/unmute all wireless Microphones.

NOTE: If the setting ‘All Mic Mute’ is OFF, the Microphone
mute buttons will be locked while the Master Mute is active.
The Master Mute can only be d eactivated via the FL X Dialer.
Once deactivated, the Microphones will return to their previous
mute state. If ‘All Mic Mute’ is ON, the Mute / UnMute button
on the FLX Dialer and the mute buttons on the FLX
Microphones work together. Pressing either of these buttons
will mute / unmute all microphones out of the Charger Base, or
in the Charger Base if no microphone is outside.

Active Call Menu

During a call, pressing the ‘Enter’ key will open the ‘Active
Call Menu’. This menu allows putting a caller on hold, start
a Conference call based on a dialed number, a contact, or a
recent call. This menu also allows transferring an active call
to another number. It also provides access to the Device
Status menu (see page 39), Audio Contr ols (see page 38)
and the System Info menu (see page 40).

Placing a Call on Hold

1. Access the Active Call Menu by pressing the ‘Enter’
key during a call. Select menu item ‘Hold’. An
orange phone symbol represents a call on hold.

2. To resume the call press the ‘Resume’ key.

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Conference Call

There are two ways to start a conference call:

1. Press the ‘Enter’ key to access the Active Call Menu
and select ‘Conference’.

2. Create the second call by selecting Dialer, Contacts,
or Recent.

3. Initiate the second call.

4. After the second call has been established, merge
the two calls by pressing the left arrow key, which
switches the dialer screen back to Active Call (1),
and then press the ‘Join’ key.

OR

1. While in an active call, press the right arrow key to
initiate a second call via the dialer screen. Enter the
number, and press the green ‘Call’ button to dial the
number. Please note that the caller on the active
line is not put on hold until the green ‘Call’ button is
pressed.

2. Once the second call is active, using the left and
right arrow keys you can highlight the different lines
on your handset. ‘Swap’ allows swapping the two
calls; ‘Join’ will join the two calls in a conference call.

Call Waiting

1. While a call is active and the FLX2 System receives
a second call, the Speaker or Dialer will play the call
waiting indication tone.

2. If available, the FLX Dialer displays the incoming
caller number and name.

3. The FLX Dialer presents the user with the option to
‘Answer’ or ‘Decline; the call.

4. If no action is taken and the second call aborts, the
FLX Dialer will show the previous Active call screen
again.

5. When answering the second call, the first call is put
on hold.

6. To terminate either call, make that call the active call,
and then press the red ‘End’ key. The other call will
not be affected by this, you can select ‘Resume’ to
continue that call.

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Component behavior in a nd out of the Charger Base

Each system component will respond differently when placed in or out of the charger
during an active telephone call. The following is a description of what can be expec ted.

Dialer

When the Dialer is placed into the Charger Base during a call in ‘speaker mode’, the call
will not be affected and the Dialer will enter its charging mode.

When the Dialer is placed into the Charger Base during a ‘handset mode’ call, all calls
(even calls that are currently on hold) will end and the Dialer will enter its charging
mode.

When the Dialer is removed from the Charger Base no change to call activity will take
place. If there is no active call, the Dialer will revert to the home screen.

Speaker

When the Speaker is placed into the charger during a call the Speaker will reboot and
enter its charging mode. During the reboot the incoming audio from the conference call
will mute until the reboot is complete (approximately 6 seconds). Once the reboot is
complete the audio will resume on the speaker.

When the Speaker is removed from the charger no change to call activity will take
place.

Microphones

When a Microphone is placed into the charger during a call it will automatically reboot,
switch off and enter its charging mode. If all Microphones are placed into the charger
during a speaker call, all Microphones will switch off and the call will automatically
switch to handset mode. To return to a speaker call a Microphone in the charger base
will need to be manually switched on by pressing the mute button, and then unmuted by
pressing the button again. The call will need to be switched over to a speak er call using
the dialer. It is not recommended to use the Microphones in the Charger Base for a
speaker call.

If at least one Microphone is outside the charger base active, the Microphone in the
Charger Base cannot be unmuted.

When a Microphone is removed from the charger, it will automatically power on and if
“Start Unmute” is ON, unmute itself. If there is an incoming call when a Microphone is
removed from the charg er the call will automatically be answered.

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Bluetooth

The FLX2 System is equipped with a Bluetooth interface allowing a call to be placed
through a cell phone, computer, or 3rd party Bluetooth device. The FLX Microphones
and Speaker then act as the Microphone and Speaker for that call.
The FLX2 System only supports the Hands Free Profile for Bluet ooth 2.0 or newer.
Should the application on the computer, cell phone, or other 3rd party device require
other profiles to be supported, FLX cannot act as the Speaker and Microphone for that
application. Please contact the provider of the application to find out which Bluetooth
profile can be supported.

Activating Bluetooth

1. Go to the Menu Bluetooth. Select ‘Turn On’ to
activate Bluetooth.

2. Select ‘Yes’ when prompted 'Enable Bluetooth
Radio?'.

Managing the Device Regist ry

The FLX2 Bluetooth interface has a device registry where it activates, stores and recalls
3rd party Bluetooth devices being used by FLX2 for Bluetooth Calls. FLX can hold
information for up to four Bluetooth connections.

Device List

To see the li st of Bluetooth devices the FLX has been
connected to, go to Menu Bluetooth and select
‘Device List’.

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Adding a Device

1. Go to the Menu Bluetooth. Select ‘Discovery Mode’
to activate Bluetooth and accept Bluetooth Request
from other devices.

2. The FLX Dialer displays “This device is visible to
other devices in range for 3 minutes ”

3. The discovery mode screen will read “System in
discoverable Mode, Start Scan From BT Device.
System Name: <System Name>”

4. Scan for devices from the Bluetooth device you want
to connect to the FLX2 System.

5. When the FLX2 System’s name shows up on the
Bluetooth device, select the FLX2 System, and
connect to it.

6. If prompted for confirmation, select ‘yes’. If prompted
for pin, type ‘0000’ (default).

7. Press the ‘Stop’ key in order to abort the pairing
processes.