Revolabs 10-FLX2-200-POTS, 10-FLX2-101-POTS, 10-FLX2-020-POTS, 10-FLX2-002-POTS, 10-FLX2-200-DUAL-POTS System Manual

REVOLABS FLX2TM
Wireless Conference System
for analog phone lines
System Guide
10-FLX2-200-POTS 10-FLX2-020-POTS 10-FLX2-002-POTS 10-FLX2-101-POTS
10-FLX2-200-DUAL-POTS
Models:
2
© 2011-2013 REVOLABS, INC. All rights reserved. No part of this document may be reproduced in any form or by any means without express written permission from Revolabs, Inc. Product specifications are subject to change without notice.
Revolabs FLX2 System Guide – Analog
10-FLX2SYSGUIDE-EN
April 2013 (Rev 2.1.0)
3
Important Information
Analog Telephone
This Revolabs FLX is an analog telephone. Connecting this telephone to a digital phone line will cause irreparable damage to the phone and will void your warranty!
If you are unsure about the type of phone line connection your telephone outlet provides, consult with the person managing your telephone network to ensure it is an analog outlet before connecting the FLX.
Introduction
Congratulations on your purchase of the Revolabs FLX2TM Wireless Conference Pho ne. This system utilizes state of the art technology providing high band-width audio and enabling clear, reliable, un-tethered communications with your telephone, PC, mobile device, and vide o co nf er encing system.
The Revolabs FLX2 Conferencing Phone allows enhanced freedom for telephone and video conferences by allow i ng independent locations of the microphones and the speaker used during the call.
The FLX2 Conference Phone utilizes encrypted digital communication for its wireless transport, ensuring highest security for your conversati on s. The FLX2 Conference Phone is a flexible solution for all your communication needs, allowing it to be used in your telephone network, for your video conferences, and wit h your Blueto oth enabled cell phone or computer.
Welcome to the 21
Please read this documentation carefully and follow the instructions before using your FLX2 Wireless Conference phone.
st
century Unified Communications Technology!
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Safety Warnings
Do not expose any of the FLX2 components to water, moisture, or high humidity.
Do not expose any of the FLX2 components to extreme high or low temperatures.
Do not expose any of the FLX2 components to lit candles, cigarettes, cigars, or to
open flames, etc.
Do not drop, throw, or try to bend any of the components, as rough treatment could damage them.
Do not open the casings of any of the components of the FLX2 Conference Phone
Do not use any other accessories than Revolabs’ originals intended for use with
this product. Use of non-original accessories may result in loss of performance, damage to the product, fire, electric shock or injury. The warranty does not cover product failures which have been caused by use of non-original accessories.
Only use the power adapters provided to connect the components to the electric mains.
Please note the two different power supplies delivered with the Conference Phone. Ensure that you connect the right power supply with the FLX2 Base Station and the FLX2 Charging Tray, respectively.
Do not open or try to modify any of the batteries delivered with the FLX2 Conference Phone components. Replace batteries only with Revolabs approved batteries.
Extreme heat, short circuits, or any attempt to open or modify the batteries might cause them to ignite or explode.
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Contents
Important Information ........................................................................................................................ 3
Analog Telephone ................................................................................................................................. 3
Introduction ............................................................................................................................................ 3
Safety Warnings ..................................................................................................................................... 4
Contents .................................................................................................................................................... 5
General Information ............................................................................................................................ 7
Quick setup for Telephone Conference Calls ............................................................................... 8
Description ............................................................................................................................................ 11
Unpacking ......................................................................................................................................................... 11
Installing FLX2 Components ........................................................................................................... 12
FLX2 Base Station .......................................................................................................................................... 12
FLX2 Charger Base ......................................................................................................................................... 13
FLX Dialer ......................................................................................................................................................... 14
FLX Speaker ..................................................................................................................................................... 15
FLX Microphones ........................................................................................................................................... 16
Initial Setup ...................................................................................................................................................... 17
Managing A Call .................................................................................................................................... 18
Calling Configurations .................................................................................................................................. 18
FLX Home Screen ........................................................................................................................................... 20
Placing a Telephone Call ............................................................................................................................. 21
Answering an Incoming Telephone Call ................................................................................................ 22
Ignoring an Incoming Telephone Call .................................................................................................... 22
Ending a Telephone call ............................................................................................................................. 23
Calling a Directory Contact ......................................................................................................................... 23
Active Call Management .............................................................................................................................. 23
Charging Components during a Call ........................................................................................................
Bluetooth ................................................................................................................................................ 26
Activating Bluetooth ..................................................................................................................................... 26
Managing the Device Registry ................................................................................................................... 26
Making a call via Bluetooth ........................................................................................................................ 29
Answering a call via Bluetooth ................................................................................................................. 29
Video Conference Collaboration .................................................................................................... 30
Connecting a Video Conference System ................................................................................................. 30
Configuring the Analog Audio ................................................................................................................... 30
Making a Video Call ....................................................................................................................................... 30
Mixing the audio signals .............................................................................................................................. 31
FLX2 System Configuration.............................................................................................................. 32
Menu Hierarchy .............................................................................................................................................. 32
Menu Navigation ............................................................................................................................................ 32
Recent Calls ...................................................................................................................................................... 33
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6
Contacts ............................................................................................................................................................. 35
Audio Control .................................................................................................................................................. 38
Device Status ................................................................................................................................................... 40
System Information ...................................................................................................................................... 40
Bluetooth .......................................................................................................................................................... 41
Home .................................................................................................................................................................. 41
Call ....................................................................................................................................................................... 41
Setup ................................................................................................................................................................... 41
Power On/Off the System Components ....................................................................................... 49
Battery Exchange ................................................................................................................................. 50
Microphones .................................................................................................................................................... 50
Dialer .................................................................................................................................................................. 51
Speaker .............................................................................................................................................................. 51
Connecting using AUX IN / AUX OUT ............................................................................................ 52
Troubleshooting .................................................................................................................................. 53
Warning Messages ......................................................................................................................................... 53
Microphone, Speaker, or Dialer not connecting to Base Station .................................................. 54
Microphone, Speaker, or Dialer not paired with Base Station ...................................................... 55
Telephone Interface problems ................................................................................................................. 55
Cannot dial numbers .................................................................................................................................... 55
Two phones using the same extension .................................................................................................. 55
LED Indicators ................................................................................................................................................. 55
Reset to Factory Defaults ............................................................................................................................ 58
Technical Specifications ................................................................................................................... 58
Models ................................................................................................................................................................ 58
Regulatory Information .................................................................................................................... 60
FCC Notice to Users ........................................................................................................................................ 60
Industry Canada Notice to Users .............................................................................................................. 60
Restricted use with certain medical devices ....................................................................................... 61
Export Law Assurance .................................................................................................................................. 61
North American UPCS Usage Restriction ............................................................................................... 61
European Union Usage Restriction ......................................................................................................... 61
WEEE Notification .......................................................................................................................................... 61
Limited Warranty and Limitation of Liability ........................................................................... 64
GPL LICENSED SOFTWARE ............................................................................................................... 66
GNU GENERAL PUBLIC LICENSE ................................................................................................................ 66
Technical Support ............................................................................................................................... 71
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General Information
The Revolabs FLX2 Confer e n ce Pho ne i n clu de s sev eral components which, in the sum, make up the conferencing phone. The components are the Charger Base, Speaker, Microphones, and Dialer (handset).
In addition, the Ba se St ati on r e cei ve s the w i r eless signals from those components and connects into your telephone network for conference calls, with your video conferencing unit to provide outstanding audio for your video calls, or to your Bluetoo t h ena bl ed device such as a cell phone.
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Quick setup for Telephone Conference Calls
While all components delivered with the Revolabs FLX2 Conference Phone are partially charged, we recommend charging the Speaker, the Microphones, and the Dialer for at least 8 hours or overnight before confi gur i n g and u sing the system.
Please note that the Revolabs FLX2 Conference Phone comes with two different power supplies. Please ensure that you are using the correct power supply when connecting the Base Station and the Charger Base.
Connecting the Base Station
Place the Base Station close to the analog telephone outlet you want to use for the conference phone. Connect the Base Station to the telephone network using the provided RJ 11 Telephone cable. Use the 5 Volt power supply to connect the Base Station to the power outlet. The Base Station will power up.
Connecting the Charger Base
Place the Charger Base at a location where you can easily access the Microphones and the Speaker for your conference calls, e.g. on a side board, a desk, or the conference table. Connect the Charger Base to the power outlet using the provided 12-15V power supply. Place the Speaker, the Microphones, and the Dialer in the respective openings of the Charger Base to charge them. The Dialer and Speaker will automatically connect to the Base Station after a short time if it is powered up. You will hear a confirmation chime from the Speaker once the system is ready for use. If the Speaker or the Dialer is not powered up, take them out of the Charger Base for a few seconds and put them back in. This will switch on the component.
To switch on the microphones take them out of the charger base. They will automatically power up and connect to the base station.
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Comment [HS1]: Add picture of country / region selection during start-up
Configuring the system
Before using the conference phone for the first time, the FLX2 will walk you through some configuration setup. First, it will ask for the language to use. The six options are English, Español (Spanish), Français (French), Deutsch (German), Italiano (Italian), and Português (Portuguese). Highlight the language of your choice, and press either “Enter” or “Select” on the Dialer to select it. Once a language is select, the system will use that language for all screen conte nt s. Plea se ensure that you selected the right one. If the wrong language was selected, it can be changed in the advanced setup menu of the dialer, however you will have to navigate through screen content in the selected language to get there. Once the language is selected, the system will ask for the region or country in w hich the syst em is used. This setting is required to configure the telephone interface of the FLX for the requirements of that country or region. If your country or region is not in the list, please contact Revolabs support. Lastly, the system will ask for date and time settings. Please enter the current time and dat e. Language, country / region, and time settings can be changed in the menu on the dialer. The corr e sp on di ng menus are described later on in this document.
Making a call
To make a conference call, take at least one of the Microphones out of the Charger Base, and take the Dialer out of the Charger Base. You can remove all Microphones and the Speaker if you wish, but this is not required. Use the Dialer to enter the number you want to call, including any leading digits your telephone connection might require. The Speaker and any Microphone that is not in the Charger Base will be active during the call. To finish a conference call, press the red hang-up button on the Dialer.
NOTE: It is also possible to have a conference call with the microphones in the charger base. However, due to the proximity of microphone and speaker at that time, audio quality might be impacted. The maximum volume of the speaker is limited while the microphones are in the charger base. Microphones that are placed into the charger base are switched off. To use microphones in the charger base for phone calls they firs t have to be switched on. You do this by
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pressing the button on the microphone while it is in the charger. The microphone will start in a muted state. Once it starts blinking red, unmute it by pressing the mute button once again. Microphones in the charger base never transmit audio to the AUX OUT connector. If any microphone is active outside of the charger base, microphones in the charger base cannot be activated (unmuted) for the call.
To make a call using the Dialer as a handset, make sure that all Microphones are in the Charger Base before starting to dial the number. At this point, only the Dialer will be used for the call. To end the call, press the red hang-up button on the Dialer.
At any time during a call you can toggle between handset and conference phone mode using the buttons on the Dialer.
To answer a call using the conference phone, simply remove one or more Microphones from the Charger Base when the Speaker rings. If a microphone is already out of the charger base when an incoming call comes in, pressing the button on the microphone will answer the call in conference phone mode. You can also use the Dialer to answer the call by pressing the green call button on the handset. If all microphones are in the charger at this time, the call will be answered using the handset mode. If at least one microphone is switched on and not in the charger base, this will answer the call in Conference phone mode.
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Description
The Revolabs FLX2 Wireless Conference Phone is a unique marriage of innovative technology and ergonomic design, allowing for an unparalleled experience when making telephone calls, video conference calls, or using it with your Bluetooth enabled cell phone or computer to make speaker phone calls.
The technology used allows the Microphones, the Dialer, and the Speaker to co-exist with other wireless products such as wireless LANs (802.11b&g&n) without interference.
The Revolabs FLX2 Confer e n ce Pho ne includes digital encryption technology to ensure secure wireless communications between the Microphones, Speaker and the Base Station.
Unpacking
Your Revolabs FLX2™ Confere n ce Pho ne package contains the following items. When unpacking the system be sure to take inventory of all parts to ensure that nothing is missing. If parts are missing, please contact your retailer.
FLX2 Base Station
FLX2 Charger Base
FLX Speaker
FLX Dialer
2 FLX Microphones
1 12-15V AC adapter for the Charger Base
1 5V AC adapter for the Base Station
RJ11 Telephone Cable
Quick Setup Guide
Quick User Guide
The 10-FLX2-200-DUAL-POTS additionally includes :
A second FLX2 Charger Base
A second FLX Speaker
A second 12-15V AC adapter for the Charger Base
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Installing FLX2 Components
The Revolabs FLX2TM System is comprised of several components that work together to provide you with a great wireless conferencing system. These components must be setup correctly for optimal performance of the system.
FLX2 Base Station
The Base Station is the wireless receiver and sender of the audio stream from the Microphones and to the Speaker, as well as to the Dialer. It features the ability to connect two Revolabs FLX Microphones and one Speaker wirelessly.
The Base Station is designed to optimize audio and video conferencing by providing consistent audio input from all participants.
The FLX2 POTS Base Station is shown in rear panel view below. It is equipped with a telephone connection t o con ne ct to an anal og telep hon e output, a DC power connection, two mini-USB ports for firmware updates, and analog audio input/output connections for video conferencing coll ab or at ion or for recording.
NOTE: The Base Station comes equipped with the necessary cables and power supplies to perform an analog telephone conference call . Other types of co nfer ence ca lls per for m ed with FLX2 may require additional cables that are not part of the delivery.
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FLX2 Charger Base
The FLX2 Charger Base, shown below, provides charging capabilities for all battery operated system component s, including the Dialer, the Speaker, and the Microphones, by allowing them to charge in one simple and organized location.
The FLX2 Charger Base is not required while in a conference call, however it can maintain the charge of the FLX Speaker and FLX Dialer while a call is in progress. The Charger Base is equipped with a DC power connection and a mini-USB connectio n for firmware updates to the Dialer.
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FLX Dialer
The FLX Dialer equips the user with an intuitive and interactive tool for configuring and operating the FLX System.
The Dialer is not only used to make and answer conference calls, but it is also used for configuring the system settings, having a call using the handset, and monitoring the system components.
The FLX Dialer, shown below, is composed of several parts such as a color LCD screen, a compilation of button s, and a microphone and handset speaker.
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FLX Speaker
The FLX Speaker, show n below, is a wireless active omnidirectional speaker that has been designed and optimized specifically for use with the FLX Conferencing System. The Speaker is equipped with a pairing button on the bottom and 4 LED indicators on the top to display the activity of the Speaker and the mute status of the system . The Speaker can operate in or out of the Charger Base during conference calls.
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FLX Microphones
Omnidirectional Microphone
Directional Microphone
Wearable Lapel
The FLX Microphones provide a sleek and unobtrusive form factor allowing for closer proximity to the participants and creating the best audio available to the far end. They are equipped with a button for pairing and muting, an LED indicator to display mute status and battery charge level, and an internal buzzer to warn if the Microphones have lost connection to the Base Station.
The FLX Microphones, shown below, come in three different versions to provide a flexible solution to meet all appl i cati on s of con fer en cin g sp a ces. Microphone types include an omnidirectional tabletop Microphone, a directional tabletop Microphone, and a wearable lapel style Microphone. Any combination of two FLX Microphones can be used with a FLX System as they are mix and match.
FLX Microphones will operate in or out of the Charger Base. It is recommended to always remove the microphones from the charger tray for conference calls as audio on the speaker and the microphones is limited while in the charger base. When using Microphones in the charger tray system behavior is automatically adjusted to the close proximity of speaker and microphones. S ee the not e on page 9 on how to activate microphones in the charger.
Microphone
Tabletop
Tabletop
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Initial Setup
After unpacking the FLX2 Conferencing Sy stem, there are a few initial setup tasks that must be performed before a call can take place or any system configuration can be changed.
Connecting System Cables
The FLX2 Base Station and Charger Base each have a power supply that need to be connected, as shown below. In addition, the Base Station needs to be connected to the telephone network using the provided RJ11 telephone cable befor e a con fer en c e call can be made. The Base Station offers additional optional connections that are only being used when the FLX2 System for example is connected to a vid eo conf erencing unit or a recording device. The cables required for these connections are not included with the FLX2 system and need to be purchased separately.
System Setup
Before using the FLX2 to make a call, some system settings need to be selected. When taking the handset out of the charger base, it will show a screen that asks you for the language to be used. The six options are English, Español (Spanish), Français (French), Deutsch (German), Italiano (Italian), and Português (Portuguese). Please select the language of your choice.
Note: If a wrong language was selected at this time, it can be change it later on in the admin area in the dialer menus. However, you will ha ve to navigate throug h the menu to get to that option using the lan guage yo u selected . So b e carefu l that you do not select a language you are unfamiliar with.
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Once the language is selected, the FLX2 will ask for the country / region in which the system is being used. Select the country or region from the list. If no country matches your location, contact Revol ab s supp or t for mor e information. The Country/Region setting will configure the analog telephone interface to the settings required in the respective area.
Lastly, the system will ask for the current time and date. After entering the date, the FLX2 handset will go to the home screen and be ready for use.
Any selection made at this time can be chang ed in the Settings and Advanced Settings menu of the dialer.
Managing A Call
The FLX2 Wireless Conferencing system is equipped with a telephone interface that allows the system to make telephone confere nc e calls. The following are the basic operational instructions for making and receiving telephone confere nce calls.
Calling Configurations
The FLX2 Wireless Conferencing system has the ability to make and receive calls in many different ways. This provides the caller the ability to choose what mode or call type best suits the needs of each individual c al l.
Speaker Mode
Speaker mode allows the call to take place using the Speaker and Microphones provided with the FLX2 System. This allows multiple users, within the conference room, to participate in the call. It also provides the ability for the Microphones and Speaker to be located anywhere in the conference room to meet the needs of each meeting. The call, as well as the Speaker and Microphones, are controlled by the FLX Dialer. The user can switch between ‘speaker mode’ and ‘handset mode’ while in a call.
Handset Mode
Handset mode allows a telephone call to take place through the handset speaker and microphone located in the FLX Dialer. This allows a single user to make and receive a private call. It also provides the ability for the FLX2 System to act as a personal desk phone. The Microphones and Speaker are not used during a handset call. The user can switch between ‘speaker mode’ and ‘handset mode’ while actively in a call by using the key marked ‘‘Handset’ or ‘Speaker’.
NOTE: To switch from a handset call to a speaker call at least one Microphone should be out of the Charger Base and switched on, and the Speaker must be switched on. If all Microphones are in the Charger Base at least one of the
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Microphones in t he Charger Base has to be activa ted man ually by pressing the Microphone button before switching from th e handset call to a speaker call.
Telephone Call
The FLX2 Conference Phone allows making conference calls using an analog telephone connection. A telephone call can be made using either ‘speaker mode’ or ‘handset mode’. A telephone call can be made at the same time as a video call. Telephone calls are controlled via the FLX Dialer.
Bluetooth Call
The FLX2 System is equipped with a Bluetooth interface that supports the Hands Free Profile (HFP). This profile allows the user to make a call through a cell phone, a computer, or other device via a Bluetooth conne ctio n. A Blue toot h c al l can be made using ‘speaker mode’ only. A Bluetooth call is controlled by the connected Bluetooth device. A Bluetooth call can be made at the same time as a video call.
NOTE: Revolabs FLX only supports the Hands Free Profile (HFP) for Bluetooth 2.0 or higher. Applications that try to use the Bluetooth connection not using the HFP profile, or that are using an older HFP / Blu etooth standard are not s upported by the FLX.
Video Conference Call
The FLX2 System can be connected to a 3 the Analog I/O ports located on the FLX2 Base Station. This allows the Microphones and Speaker to be used as the audio interface for the video conference call. Video Conference calls are controll ed prim ar i ly by the video conference sy stem. However, audio properties can be controlled via the FLX Dialer. While the FLX2 Conference Phone is connected to a video confer e ncing device, it might still make and accept calls over the analog telephone connection or via a Bluetooth device.
NOTE: When using the FLX co nnected through the AUX IN and AUX OUT to another device, on ly the FLX speak er can be used. All other speakers, e.g. in a television set, must be turned off. To avoid audio problems, any Echo Cancellation provided on the Vide o C onferencing unit should be switc hed off.
NOTE: For security reasons, Microphones will not send any audio signal to the AUX OUT connector when in the charger. To receive audio signa l on th e AUX OUT, m icrop hones have to be taken out of the Charger Base.
rd
party video or PC conferencing system via
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FLX Home Screen
Whenever the FLX is not in a call, the FLX Dialer will show the FLX Home Screen. The Top of the home screen shows several symbols, indicating the current status of the FLX components. From left to right they are an indicators for each of the possible Speakers, one symbol for each of the mics, and a charging indicator for the handset itself. The color of the Speaker and Microphone symbol indicate their status. A green Speaker indicates that that speaker is available, a grey one means that this speaker is not available , e.g. no s pe a ker is paired or the speaker is switched off, and a yellow means that the status of the speaker is unknown, e.g. it was taken out of range or connection was unexpectedly lost. A green microphone indicates that the microphone is available and unmuted, a red indicates it is available but muted, grey indicates it is switched off, and yellow means the current status is unknown, e.g. it was taken out of range. The handset charging indicator sh ows the current status of the battery. Green indicates a charged battery, yellow means that the charge is getting low, and red indicates that the battery requires re-charging. In the Charger Base the battery indicator will show a grey symbol while charging. In addition, the first line will show if a Bluetooth link is currently active with a blue symbol. If the Handset failed to connect to the Base Station, a red, crossed out Bluetooth symbol is shown.
If the phone number or extension number is set in the menu and a phone line is detected, the number will be shown in the first text line of the sc reen. Time and date will be shown underneath. If either of this information i s not a vailabl e , the corr e sp onding lines on the handset will be blank.
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From the home screen a call can be started by dialing a number, The Home screen also provides information on new voice mails for the extension (if available), and on missed or rejected calls.
Placing a Telephone Call
1. From the home screen on the FLX Dialer enter the phone number to be called.
2. Once the number is entered completely, press the green ‘call’ button to initi ate the ph one c al l.
3. If a n y Microphones are out of the Charger Base and active, the call will default to ‘speaker mode’ and will be identified by the ring tone being played out of the Speaker.
4. If n o Microphones are outside the Charger Base the call will default to ‘handset mode’ and the call will take place on the FLX Dialer.
Once a call has been started, the home screen will show that a call is active, the time spent on the call so far, and the number that was dialed.
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Answering an Incoming Telephone Call
1. When the FLX2 System identifies an incoming call, it will play the ring tone through the FLX Speaker. If the Dialer is not in the Charger Base it will play a ring tone, too.
2. If your phone line supports caller ID, and the caller has not suppressed their caller ID inform at ion, the FLX Dialer will display the caller ID information for the incoming call.
3. A call can be answered in one of three fashions.
a. Press the Green ‘Call’ button or the ‘Answer’
key on the FLX Dialer. b. Remove a Microphone from the charger. c. Press the mute/unmute button on a
Microphone that is already out of the
charger.
NOTE: If there is either no Speaker active or no Microphones outside the Charger Base when the incoming call is answered from the FLX Dialer, the call will default to ‘handset mode’ and will remain in ‘handset mode’. The call can only be switched to ‘speaker mode’ if the speaker and at least one microphone is switched on. If all microphones are in the charger base at least one has to be switched on by pressing the microphone butto n before the call can be changed to speaker mode.
Ignoring an Incoming Telephone Call
1. When the FLX2 System identifies an incoming call, it will play the ring tone through the FLX Speaker.
2. The FLX Dialer will display the caller ID information for the incoming call.
3. A call can be ignored in one of two fashions.
a. Press the Red ‘End Call’ button on the FLX
Dialer.
b. Press the ‘Ignore’ key on the FLX Dialer.
Note: Once the user ignores the call, the system will cease to ring, but the o pt i o n t o an s w e r i s av ailable unt i l the caller disconnects.
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