Revolabs 10-FLX2-020-POTS, 10-FLX2-101-POTS, 10-FLX2-200-POTS, 10-FLX2-002-POTS User Manual

TM
REVOLABS FLX2
Wireless Conference System
for analog phone lines
System Guide
Models:
10-FLX2-200-POTS 10-FLX2-020-POTS 10-FLX2-002-POTS 10-FLX2-101-POTS
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© 2011 REVOLABS, INC. All rights reserved. No part of this document may be reproduced in any form or by any means without express written permission from Revolabs, Inc. Product specifications are subject to change without notice.
Revolabs FLX2 System Guide – Analog
10-FLX2SYSGUIDE-EN
October 2011 (Rev 1.2.19)
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Introduction
Congratulations on your purchase of the Revolabs FLX2TM Wireless Conference Phone. This system utilizes state of the art technology providing high band-width audio and enabling clear, reliable, un-tethered communications with your telephone, PC, mobile device, and video conferencing system.
The Revolabs FLX2 Conferencing Phone allows enhanced freedom for telephone and video conferences by allowing independent locations of the microphones and the speaker used during the call.
The FLX2 Conference Phone utilizes encrypted digital communication for its wireless transport, ensuring highest security for your conversations. The FLX2 Conference Phone is a flexible solution for all your communication needs, allowing it to be used in your telephone network, for your video conferences, and with your Bluetooth enabled cell phone or computer.
Welcome to the 21st century Unified Communications Technology!
Please read this documentation carefully and follow the instructions before using your FLX2 Wireless Conference phone.
Safety Warnings
Do not expose any of the FLX2 components to water, moisture, or high humidity. Do not expose any of the FLX2 components to extreme high or low temperatures. Do not expose any of the FLX2 components to lit candles, cigarettes, cigars, or to
open flames, etc.
Do not drop, throw, or try to bend any of the components, as rough treatment could
damage them.
Do not open the casings of any of the components of the FLX2 Conference Phone Do not use any other accessories than Revolabs‟ originals intended for use with
this product. Use of non-original accessories may result in loss of performance, damage to the product, fire, electric shock or injury. The warranty does not cover product failures which have been caused by use of non-original accessories.
Only use the power adapters provided to connect the components to the electric
mains.
Please note the two different power supplies delivered with the Conference Phone.
Ensure that you connect the right power supply with the FLX2 Base Station and the FLX2 Charging Tray, respectively.
Do not open or try to modify any of the batteries delivered with the FLX2
Conference Phone components. Replace batteries only with Revolabs approved batteries.
Extreme heat, short circuits, or any attempt to open or modify the batteries might
cause them to ignite or explode.
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Contents
Introduction ............................................................................................................................................ 3
Safety Warnings ..................................................................................................................................... 3
Contents .................................................................................................................................................... 4
General Information ............................................................................................................................ 6
Quick setup for Telephone Conference Calls ............................................................................... 7
Description .............................................................................................................................................. 9
Unpacking ............................................................................................................................................................ 9
Installing FLX2 Components ........................................................................................................... 10
FLX2 Base Station .......................................................................................................................................... 10
FLX2 Charger Base ......................................................................................................................................... 11
FLX Dialer ......................................................................................................................................................... 12
FLX Speaker ..................................................................................................................................................... 13
FLX Microphones ........................................................................................................................................... 14
Initial Setup ...................................................................................................................................................... 16
Managing A Call .................................................................................................................................... 16
Calling Configurations .................................................................................................................................. 16
FLX Home Screen ........................................................................................................................................... 18
Placing a Telephone Call ............................................................................................................................. 18
Answering an Incoming Telephone Call ................................................................................................ 19
Ignoring an Incoming Telephone Call .................................................................................................... 19
Ending a Telephone call ............................................................................................................................. 20
Calling a Directory Contact ......................................................................................................................... 20
Active Call Management .............................................................................................................................. 20
Charging Components during a Call ........................................................................................................ 22
Bluetooth ................................................................................................................................................ 24
Activating Bluetooth ..................................................................................................................................... 24
Managing the Device Registry ................................................................................................................... 24
Making a call via Bluetooth ........................................................................................................................ 27
Answering a call via Bluetooth ................................................................................................................. 27
Video Conference Collaboration .................................................................................................... 28
Connecting a Video Conference System ................................................................................................. 28
Configuring the Analog Audio ................................................................................................................... 28
Making a Video Call ....................................................................................................................................... 28
Mixing the audio signals .............................................................................................................................. 29
FLX2 System Configuration.............................................................................................................. 30
Menu Hierarchy .............................................................................................................................................. 30
Menu Navigation ............................................................................................................................................ 30
Recent Calls ...................................................................................................................................................... 31
Contacts ............................................................................................................................................................. 33
Audio Control .................................................................................................................................................. 36
Device Status ................................................................................................................................................... 38
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System Information ...................................................................................................................................... 38
Bluetooth .......................................................................................................................................................... 38
Home .................................................................................................................................................................. 39
Call ....................................................................................................................................................................... 39
Setup ................................................................................................................................................................... 39
Power On/Off the System Components ....................................................................................... 46
Connecting using AUX IN / AUX OUT ............................................................................................ 47
Troubleshooting .................................................................................................................................. 48
Warning Messages ......................................................................................................................................... 48
Microphone, Speaker, or Dialer not connecting to Base Station .................................................. 49
Microphone, Speaker, or Dialer not paired with Base Station ...................................................... 49
Telephone Interface problems ................................................................................................................. 50
Cannot dial numbers .................................................................................................................................... 50
Two phones using the same extension .................................................................................................. 50
LED Indicators ................................................................................................................................................. 51
Reset to Factory Defaults ............................................................................................................................ 53
Technical Specifications ................................................................................................................... 54
Models ................................................................................................................................................................ 54
Regulatory Information .................................................................................................................... 56
FCC Notice to Users ........................................................................................................................................ 56
Industry Canada Notice to Users .............................................................................................................. 56
Restricted use with certain medical devices ....................................................................................... 57
Export Law Assurance .................................................................................................................................. 57
North American UPCS Usage Restriction ............................................................................................... 57
European Union Usage Restriction ......................................................................................................... 57
WEEE Notification .......................................................................................................................................... 57
Limited Warranty and Limitation of Liability ........................................................................... 60
GPL LICENSED SOFTWARE ............................................................................................................... 62
GNU GENERAL PUBLIC LICENSE ................................................................................................................ 62
Technical Support ............................................................................................................................... 67
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General Information
The Revolabs FLX2 Conference Phone includes several components which, in the sum, make up the conferencing phone. The components are the Charger Base, Speaker, Microphones and Dialer (handset).
In addition, the Base Station receives the wireless signals from those components and connects into your telephone network for conference calls, with your video conferencing unit to provide outstanding audio for your video calls, or to your Bluetooth enabled device such as a cell phone or computer.
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Quick setup for Telephone Conference Calls
While all components delivered with the Revolabs FLX2 Conference Phone are partially charged, we recommend charging the Speaker, the Microphones, and the Dialer for at least 8 hours or overnight before starting to use the system.
Please note that the Revolabs FLX2 Conference Phone comes with two different power supplies. Please ensure that you are using the correct power supply when connecting the Base Station and the Charger Base.
Connecting the Base Station
Place the Base Station close to the analog telephone outlet you want to use for the conference phone. Connect the Base Station to the telephone network using the provided RJ 11 Telephone cable. Use the 5 Volt power supply to connect the Base Station to the power outlet. The Base Station will power up.
Connecting the Charger Base
Place the Charger Base at a location where you can easily access the Microphones and the Speaker for your conference calls, e.g. on a side board, a desk, or the conference table. Connect the Charger Base to the power outlet using the provided 12-15V power supply. Place the Speaker, the Microphones, and the Dialer in the respective openings of the Charger Base to charge them. The Microphones, Dialer and Speaker will automatically connect to the Base Station after a short time if it is powered up. You will hear a confirmation chime from the Speaker once the system is ready for use. If any of the Microphones, the Speaker, or the Dialer is not powered up, take them out of the Charger Base for a few seconds and put them back in. This will switch on each of the components.
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Making a call
To make a conference call, take at least one of the Microphones out of the Charger Base, and take the Dialer out of the Charger Base. You can remove all Microphones and the Speaker if you wish, but this is not required. Use the Dialer to enter the number you want to call, including any leading digits your telephone connection might require. The Speaker and any Microphone that is not in the Charger Base will be active during the call. To finish a conference call, press the red hang-up button on the Dialer.
NOTE: It is also possible to have a conference call with the microphones in the charger base. However, due to the proximity of microphone and speaker at that time, audio quality might be impacted. The maximum volume of the speaker is limited while the microphones are in the charger base. Microphones that are placed into the charger base will be automatically muted. To use microphones in the charger base they have to be unmuted manually after establishing the call. If any microphone is active outside of the charger base, microphones in the charger base cannot be activated (unmuted) for the call.
To make a call using the Dialer as a handset, make sure that all Microphones are in the Charger Base before starting to dial the number. At this point, only the Dialer will be used for the call. To end the call, press the red hang-up button on the Dialer.
At any time during a call you can toggle between handset and conference phone mode using the buttons on the Dialer.
To answer a call using the conference phone, simply remove one or more Microphones from the Charger Base when the Speaker rings. If a microphone is already out of the charger base when an incoming call comes in, pressing the button on the microphone will answer the call in conference phone mode. You can also use the Dialer to answer the call by pressing the green call button on the handset. If all microphones are in the charger at this time, the call will be answered using the handset mode. If at least one microphone is switched on and not in the charger base, this will answer the call in Conference phone mode.
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Description
The Revolabs FLX2 Wireless Conference Phone is a unique marriage of innovative technology and ergonomic design, allowing for an unparalleled experience when making telephone calls, video conference calls, or using it with your Bluetooth enabled cell phone or computer to make speaker phone calls.
The technology used allows the Microphones, the Dialer, and the Speaker to co-exist with other wireless products such as wireless LANs (802.11b&g) without interference.
The Revolabs FLX2 Conference Phone includes digital encryption technology to ensure secure wireless communications between the Microphones, Speaker and the Base Station.
Unpacking
Your Revolabs FLX2Conference Phone package contains the following items. When unpacking the system be sure to take inventory of all parts to ensure that nothing is missing. If parts are missing, please contact your retailer.
FLX2 Base Station FLX2 Charger Base FLX Speaker FLX Dialer 2 FLX Microphones 1 12-15V AC adapter for the Charger Base 1 5 V AC adapter for the Base Station RJ11 Telephone Cable Quick Setup Guide
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Installing FLX2 Components
The Revolabs FLX2TM System is comprised of several components that work together to provide you with a great wireless conferencing system. These components must be setup correctly for optimal performance of the system.
FLX2 Base Station
The Base Station is the wireless receiver and sender of the audio stream from the Microphones and to the Speaker, as well as to the Dialer. It features the ability to connect two Revolabs FLX Microphones and one Speaker wirelessly.
The Base Station is designed to optimize audio and video conferencing by providing consistent audio input from all participants.
The FLX2 Base Station is shown in rear panel view below. It is equipped with a telephone connection to connect to an analog telephone output, a DC power connection, two mini-USB ports for firmware updates, and analog audio input/output connections for video conferencing collaboration or for recording.
NOTE: The Base Station comes equipped with the necessary cables and power supplies to perform an analog telephone conference call. Other types of conference calls performed with FLX2 may require additional cables that are not part of the delivery.
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FLX2 Charger Base
The FLX2 Charger Base, shown below, provides charging capabilities for all battery operated system components, including the Dialer, the Speaker, and the Microphones, by allowing them to charge in one simple and organized location.
The FLX2 Charger Base is not required while in a conference call, however it can maintain the charge of the FLX Speaker and FLX Dialer while a call is in progress. The Charger Base is equipped with a DC power connection and a mini-USB connection for firmware updates to the Dialer.
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FLX Dialer
The FLX Dialer equips the user with an intuitive and interactive tool for configuring and operating the FLX System.
The Dialer is not only used to make and answer conference calls, but it is also used for configuring the system settings, having a call using the handset, and monitoring the system components.
The FLX Dialer, shown below, is composed of several parts such as a color LCD screen, a compilation of buttons, and a microphone and handset speaker.
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FLX Speaker
The FLX Speaker, shown below, is a wireless active omnidirectional speaker that has been designed and optimized specifically for use with the FLX Conferencing System. The Speaker is equipped with a pairing button on the bottom and 4 LED indicators on the top to display the activity of the Speaker and the mute status of the system. The Speaker can operate in or out of the Charger Base during conference calls.
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FLX Microphones
The FLX Microphones provide a sleek and unobtrusive form factor allowing for closer proximity to the participants and creating the best audio available to the far end. They are equipped with a button for pairing and muting, an LED indicator to display mute status and battery charge level, and an internal buzzer to warn if the Microphones have lost connection to the Base Station.
The FLX Microphones, shown below, come in three different versions to provide a flexible solution to meet all applications of conferencing spaces. Microphone types include an omnidirectional tabletop Microphone, a directional tabletop Microphone, and a wearable lapel style Microphone. Any combination of FLX Microphone can be used with a FLX System as they are mix and match.
FLX Microphones will operate in or out of the Charger Base. It is recommended to always remove the microphones from the charger tray for conference calls as audio on the speaker and the microphones is limited while in the charger base. When using Microphones in the charger tray system behavior is automatically adjusted to the close proximity of speaker and microphones.
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Initial Setup
After unpacking the FLX2 Conferencing System, there are a few initial setup tasks that must be performed before a call can take place or any system configuration can be changed.
Connecting System Cables
The FLX2 Base Station and Charger Base each have a power supply that needs to be connected, as shown below. In addition, the Base Station needs to be connected to the telephone network using the provided RJ11 telephone cable before a conference call can be made. The Base Station offers additional optional connections that are only being used when the FLX2 System is connected to a video conferencing unit or a recording device. The cables required for these connections are not included with the FLX2 system and need to be purchased separately.
Managing A Call
The FLX2 Wireless Conferencing system is equipped with a telephone interface that allows the system to make telephone conference calls. The following are the basic operational instructions for making and receiving telephone conference calls.
Calling Configurations
The FLX2 Wireless Conferencing system has the ability to make and receive calls in many different ways. This provides the caller the ability to choose what mode or call type best suits the needs of each individual call.
Speaker Mode
Speaker mode allows the call to take place using the Speaker and Microphones provided with the FLX2 System. This allows multiple users, within the conference room, to participate in the call. It also provides the ability for the Microphones and Speaker to be located anywhere in the conference room to meet the needs of each meeting. The
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call, as well as the Speaker and Microphones, are controlled by the FLX Dialer. The user can switch between „speaker mode‟ and „handset mode‟ while in a call.
Handset Mode
Handset mode allows a telephone call to take place through the handset speaker and microphone located in the FLX Dialer. This allows a single user to make and receive a private call. It also provides the ability for the FLX2 System to act as a personal desk phone. The Microphones and Speaker are not used during a handset call. The user can
switch between „speaker mode‟ and „handset mode‟ while actively in a call by using the key marked „„Handset‟ or „Speaker‟.
NOTE: To switch from a handset call to a speaker call at least one Microphone should be out of the Charger Base and switched on, and the Speaker must be switched on. If all Microphones are in the Charger Base when switching from the handset call to a speaker call, at least one of the Microphones in the Charger Base has to be unmuted manually.
Telephone Call
The FLX2 Conference Phone allows making conference calls using an analog telephone connection. A telephone call can be made using either „speaker mode‟ or handset mode‟. A telephone call can be made at the same time as a video call. Telephone calls are controlled via the FLX Dialer.
Bluetooth Call
The FLX2 System is equipped with a Bluetooth interface that supports the Hands Free Profile (HFP). This profile allows the user to make a call through a cell phone, a computer, or other device via a Bluetooth connection. A Bluetooth call can be made using „speaker mode‟ only. A Bluetooth call is controlled by the connected Bluetooth device. A Bluetooth call can be made at the same time as a video call.
NOTE: Revolabs FLX only supports the Hands Free Profile (HFP) for Bluetooth 2.0 or higher. Applications that try to use the Bluetooth connection not using the HFP profile, or that are using an older HFP / Bluetooth standard are not supported by FLX.
Video Conference Call
The FLX2 System can be connected to a 3rd party video or PC conferencing system via the Analog I/O ports located on the FLX2 Base Station. This allows the Microphones and Speaker to be used as the audio interface for the video conference call. Video Conference calls are controlled primarily by the video conference system. However, audio properties can be controlled via the FLX Dialer. While the FLX2 Conference Phone is connected to a video conferencing device, it might still make and accept calls over the analog telephone connection or via a Bluetooth device.
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NOTE: When using the FLX connected through the AUX IN and AUX OUT to another device, only the FLX speaker can be used. All other speakers must be switched off. Any Echo Cancellation provided on the Video Conferencing unit must be switched off.
NOTE: For security reasons, Microphones will not send any audio signal to the AUX OUT connector when in the charger. To receive audio signal on the AUX OUT, microphones have to be taken out of the Charger Base.
FLX Home Screen
Whenever the FLX is not in a call, the FLX Dialer will show the FLX Home Screen. If time and date have been set or received from the network, the screen will show this information. Otherwise it will be blank.
From the home screen a call can be started, or the system menu can be entered.
Placing a Telephone Call
1. From the home screen on the FLX Dialer enter the phone number to be called.
2. Once the number is entered completely, press the green „call‟ button to initiate the phone call.
3. If any Microphones are out of the Charger Base and
active, the call will default to „speaker mode‟ and
will be identified by the ring tone being played out of the Speaker.
4. If no Microphones are outside the Charger Base the call will default to „handset mode‟ and the call will take place on the FLX Dialer.
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Answering an Incoming Telephone Call
1. When the FLX2 System identifies an incoming call, it will play the ring tone through the FLX Speaker. If the Dialer is not in the Charger Base it will play a ring tone, too.
2. If your phone line supports caller ID, and the caller has not suppressed their caller ID information, the FLX Dialer will display the caller ID information for the incoming call.
3. A call can be answered in one of three fashions.
a. Press the Green „Call‟ button or the „Answer‟
key on the FLX Dialer. b. Remove a Microphone from the charger. c. Press the mute/unmute button on a
Microphone that is already out of the
charger.
NOTE: If there is either no Speaker active or no Microphones outside the Charger Base when the incoming call is answered
from the FLX Dialer, the call will default to ‘handset mode’ and will remain in ‘handset mode’. The call can only be
switched to ‘speaker mode’ if the speaker is switched on. If the call is switched to speaker mode while all microphones are in the charger base the microphones will have to be unmuted manually.
Ignoring an Incoming Telephone Call
1. When the FLX2 System identifies an incoming call, it will play the ring tone through the FLX Speaker.
2. The FLX Dialer will display the caller ID information for the incoming call.
3. A call can be ignored in one of two fashions.
a. Press the Red „End Call‟ button on the FLX
Dialer.
b. Press the „Ignore‟ key on the FLX Dialer.
Note: Once the user ignores the call, the system will cease to ring, but the option to answer is available until the caller disconnects.
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Ending a Telephone call
1. A call can be ended in two fashions.
a. Press the Red „End Call‟ button on the FLX
Dialer during a call.
b. Place the Dialer in the charger.
(„Handset mode only)
2. When a call is ended the FLX Dialer will display the phone number and the call duration for 2 seconds.
3. After 2 seconds, the home screen is shown, and system is ready for calls.
4. Microphones not in the Charger Base will maintain their mute states (muted / unmuted) when a call is ended, and will start in this state when another call is made.
Calling a Directory Contact
1. A directory contact can be called in one of two ways.
a. Browse to contact menu: Menu Contacts.
Select the contact, and press the green „Call‟ key.
b. Browse to contact menu: Menu
Contacts. Select the contact, and press the „Enter‟ key or the „View‟ key. From the contact view screen, press the green „Call key.
Active Call Management
The FLX2 System has many call features that can be used when receiving or making phone calls. These features can be controlled via the FLX Dialer during the call.
Caller ID
1. If the incoming caller is in the Contact List, Caller ID will display both name and number of the incoming contact.
2. If the incoming caller is not in the Contact List, Caller ID will display the incoming information from the network, which might include the telephone number and Caller ID.
NOTE: An incoming Bluetooth call will display caller ID information as well.
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Muting a Call
1. In handset mode, the „Mute and „UnMute‟ key will mute/unmute the FLX Dialer microphone, not the wireless Microphones.
2. In speaker mode, the „Mute and „UnMute‟ key will mute/unmute all wireless Microphones.
NOTE: If the setting ‘All Mic Mute’ is OFF, the Microphone mute buttons will be locked while the Master Mute is active. The Master Mute can only be deactivated via the FLX Dialer. Once deactivated, the Microphones will return to their previous mute state. If ‘All Mic Mute’ is ON, the Mute / UnMute button on the FLX Dialer and the mute buttons on the FLX Microphones work together. Pressing either of these buttons will mute / unmute all microphones out of the Charger Base, or in the Charger Base if no microphone is outside.
Active Call Menu
During a call, pressing the „Enter‟ key will open the „Active Call Menu‟. This menu allows putting a caller on hold, start
a Conference call based on a dialed number, a contact, or a recent call. It also provides access to the Device Status menu (see page 38), Audio Controls (see page 36) and the System Info menu (see page 38).
Placing a Call on Hold
1. Access the Active Call Menu by pressing the „Enter‟ key during a call. Select menu item „Hold‟.
2. To resume the call press the „Resume‟ key.
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