PLEASE READ THE USER’S
MANUAL CAREFULLY BEFORE
USING THIS PRODUCT
Model number: RIX
USE ONLY AS DIRECTED
If symptoms persist, consult
your Health Care Professional
Page 2
Page 3
Table of contents
What is inside the box? 4
Parts and Controls 5
Introduction to REVITIVE 6
Indications for use 6
How REVITIVE works 6
Important Safeguards7-12
Contraindications 7
Warnings 8-9
Cautions 10
Safety Precautions 11
Adverse Reactions 12
Instructions for use13-27
How long should I use REVITIVE? 13
Step 1: Setting up REVITIVE for the first time 13
Step 2: Setting up REVITIVE for use 15
Step 3: Using the foot-pads 17
Step 4: Using the Body Pads 20
Step 5: Using the foot-pads and Body Pads at the same time 26
Step 6: Cleaning and storing 27
Replacing the batteries 27
Replacing the Body Pads 27
About the REVITIVE Remote Control 27
Troubleshooting 28-29
Technical Specifications 30-31
Symbols 32-33
Warranty 34
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Page 4
What is inside the box?
Upon opening the carton, please check that the following components
are provided. If you think anything is missing, contact us toll-free on our
helpline number
877-260-3114 or visit www.revitive.com
A
AC/DC power adapter
REVITIVE
B
Body Pads x 2 Pairs
C
Body Pad cords x 2
D
Body Pad holders x 2
E
Remote control
F
AAA batteries x 2
G
R
4
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Parts and Controls of REVITIVE
Carry handle
Parts of REVITIVE
I
Power ON/OFF
H
J
Foot-pads
K
Control panel/display
M
L
Controls of REVITIVE
Control panel
N
Time control – /+
Foot-pad intensity control – /+
Body Pad intensity control – /+
AC/DC power adapter socket
L
Body Pad sockets
M
N
IsoRocker
TM
Remote control
5
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Introduction to REVITIVE
INDICATIONS FOR USE
REVITIVE is intended:
• To temporarily increase local blood circulation in healthy
leg muscles
• For temporary relief of pain associated with sore and aching
muscles in the shoulder, waist, back, upper extremities
(arms) and lower extremities (legs) due to strain from exercise
or normal household duties
• To stimulate healthy muscles in order to improve and facilitate
muscle performance
HOW REVITIVE WORKS
REVITIVE delivers electrical stimulation to your feet via a pair of cushioned
foot-pads, while you are seated. The electrical stimulation causes muscles
in your calf and foot to contract, which helps to increase circulation in your
lower legs.
REVITIVE has been developed so that it is comfortable for you to use.
It features an IsoRocker (patent pending) that allows for natural ankle
movement when applying the electrical stimulation to your feet. Ankle
movement is a key factor in increasing circulation in the lower legs. You can
choose to enable or disable the IsoRocker anytime.
REVITIVE is designed to be easy to use and also comes with a remote
control, which means you do not have to reach down to adjust settings
during use.
REVITIVE can also deliver electrical stimulation to the knees, shoulders,
back or arms. Delivering electrical stimulation to your body at the same
time as your feet is possible with REVITIVE.
Visit www.revitive.com for more information
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IMPORTANT SAFEGUARDS
READ ALL INSTRUCTIONS BEFORE USE
WHO SHOULD NOT USE REVITIVE
REVITIVE should not be used by some people.
Do not use if: (contraindications)
• You have a cardiac pacemaker, implanted defibrillator, or other
implanted electronic device because this may cause electric shock,
burns, electrical interference, or death
• You are pregnant
• You are being Being treated for, or have the symptoms of, an existing
Deep Vein Thrombosis (“DVT”)
Long periods of inactivity can put you at greater risk of developing Deep
Vein Thrombosis (DVT). DVT is a blood clot and usually occurs in a deep
leg vein. If part of the DVT breaks off it may lead to potentially life-
threatening complications such as pulmonary embolism.
If you have been inactive for prolonged periods and suspect you may
have a DVT, consult your doctor immediately. To prevent dislodging the
clot do not use REVITIVE.
In some cases of DVT there may be no symptoms. However it is important
to be aware of the symptoms that may include:
• pain, swelling and tenderness in one of your legs (usually your calf)
• a heavy ache in the affected area
• warm skin in the area of the clot
• redness of your skin, particularly at the back of your leg, below
the knee
Consult your doctor as soon as possible if you show any signs of the
above symptoms.
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IMPORTANT SAFEGUARDS
WHO SHOULD CHECK WITH THEIR DOCTOR BEFORE
USING REVITIVE
• Consult with your doctor before using this device if:
• You are in the care of a doctor
• You have a history of heart problems because the device may cause
lethal rhythm disturbances to the heart in susceptible individuals
• You are experiencing cramping leg pain that occurs during walking
• You have slow healing wounds
• You have loss of feeling in the hands or feet
• You have had medical or physical treatment for your pain
• You have suspected or diagnosed heart disease
• You have suspected or diagnosed epilepsy
• You are unsure about the suitability of the REVITIVE for you
• You are unsure about the cause of your symptoms
• If you have a metallic implant, you may experience pain or discomfort near
the implant when applying electrical stimulation, if this should occur
discontinue use and seek advice from your doctor
• The electrical stimulation may feel more intense close to a metallic implant.
It is safe to continue use provided no pain is experienced. You may need to
adjust the intensity to a comfortable level
Warnings
• Do not use the Body Pads on your head, face, neck or chest.
• There is a chance that serious health problems, and in rare cases
death, may be caused by using the Body Pads on your head, face,
neck or chest
• There is a chance that using the Body Pads on your head, face or
neck may cause closure of the airway, difficulty in breathing, or
adverse effects on heart rhythm or blood pressure
• The introduction of electrical current into the chest may cause
rhythm disturbances to your heart, which could be lethal
• Use Body Pads only on parts of your body as directed in this guide
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IMPORTANT SAFEGUARDS
• Do not apply foot-pads or Body Pads directly:
• on open wounds or rashes, swollen, red, infected, or inflamed areas or skin eruptions (such as phlebitis, thrombophlebitis,
varicose veins, cellulitis)
• on or close to, cancerous lesions/tumors
• on areas treated with radiotherapy (within the past 6 months)
• on reproductive organs
• Apply stimulation only to normal, intact, healthy skin
• Electrode Body Pads are for single person use only. Do not share body
pads with others
• Do not use Body Pads after their use by date. There is a chance you
may experience skin irritation or burns under the Body Pads
• Some patients may experience skin irritation or hypersensitivity due
to electrical stimulation or electrical conductive medium. The irritation
can usually be reduced by using an alternative conductive medium or
alternate electrode placement
• Symptoms may worsen during the initial treatment phase before getting
better. This may occur if the body has not yet adjusted to increased
muscular activity and blood circulation. If this occurs, reduce the intensity
and the duration of treatment which will reduce the initial symptoms, if
symptoms persist consult with your doctor
When Not to Use REVITIVE
There are times you should not use REVITIVE. Do not use REVITIVE:
• with electronic monitoring equipment (such as cardiac monitors, ECG
alarms), which may not operate properly when the electrical stimulation
device is in use
• when you are in the bath or shower
• while you are sleeping
• while you are driving, operating machinery, or during any activity in which
electrical stimulation can put you at risk of injury
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IMPORTANT SAFEGUARDS
Cautions
• Be careful when applying stimulation:
• over areas of skin that lack normal sensation - be careful not to overstimulate the area. Check for signs of skin irritation (redness),
bruising or pain. If in doubt consult your doctor
• over the abdomen during menstruation
• after recent surgical procedures (within the last 6 months) as stimulation may disrupt your healing process
• if you are likely to bleed internally, such as following an injury or fracture – use a low intensity and/or shorter time to avoid over- stimulation
• after a long period of immobility or inactivity – use a low intensity and shorter time to avoid over-stimulation or muscle fatigue
• It is possible REVITIVE may reduce the sensation of pain that
would normally act as a warning of an underlying problem
• If your pain does not improve, gets worse or continues for more than 5
days, stop using the device and talk to your doctor
• The long-term effects of chronic electrical stimulation are unknown
• This product is not intended for use by persons with reduced physical,
sensory or mental capabilities, unless they are supervised by a person responsible for their safety
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IMPORTANT SAFEGUARDS
Safety Precautions
•Do not stand on the machine. Use only when sitting down
• Use the device only for its intended purpose
• Do not expose the device to extreme heat
• Do not spill liquid on the device or its accessories
• Do not overload the electrical outlet
• Keep this device out of the reach of children
• The REVITIVE may be used by multiple persons, ensure the device is cleaned
after each use
• Use the REVITIVE only with the Body Pads, cords and accessories supplied by,
or purchased from, the manufacturer
• Check Body Pads, cords and cables periodically for damage
• Do not open the REVITIVE or repair it yourself. This will invalidate your
warranty and may cause serious harm
• In the unlikely event your REVITIVE malfunctions, disconnect it from the
power source and contact your nearest authorized agent
• The REVITIVE has passed the required tests for EMI, it may still be affected
by excessive emissions and/or may interfere with more sensitive equipment
• It has been reported that some universal remote control devices (eg for
TV etc) can change the settings on REVITIVE if used during a treatment. If this should occur, simply adjust the time or intensity settings on REVITIVE back to where you want them to be using the REVITIVE Remote Control, or
using the device Control Panel
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IMPORTANT SAFEGUARDS
Adverse reactions
• Skin irritation and burns beneath the electrodes have been reported with
the use of powered muscle stimulators
• If you experience adverse reactions, stop using REVITIVE and talk with
your doctor
SAVE THESE INSTRUCTIONS
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Instructions for use
How long should I use REVITIVE?
Do not use REVITIVE more than 6 sessions of 30
minutes (or the equivalent) per day. This may result in
muscle fatigue.
It is recommended to use REVITIVE for 20-30 minutes
per day.
STEP 1:
SETTING UP REVITIVE FOR THE FIRST TIME
a Remove all parts from the carton:
AC/DC power adapter
•
• REVITIVE
• Body Pads
• Body Pad cords
• Body Pad holders
• Remote control
• AAA batteries x 2
See What is inside the Box? pages 4-5 to help identify the parts
Hint: the AC/DC power adapter is supplied in a small, white labelled box
situated to one side as you open the carton
Note: If something is missing, contact our helpline toll-free on
877-260-3114 or visit www.revitive.com
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Instructions for use
b Locate the remote control.
c Locate the back cover of the remote control.
d Pull the latch to open the cover.
e Insert the batteries.
Make sure you insert the batteries correctly with the flat
end (negative (-) end) placed against the spring in each
slot.
14
f Press the cover onto the back of the remote to close it.
Before you use REVITIVE for the first time, read the
Warnings and Cautions on pages 7-12. If in doubt,
consult your doctor before using the product.
Page 15
Instructions for use
STEP 2:
SETTING UP REVITIVE FOR USE
a Turn the device over so that you can see the
IsoRocker
• The IsoRocker allows REVITIVE to rock
while stimulating your legs and feet.
• REVITIVE will begin rocking on the IsoRocker
once muscle contractions are strong enough.
• When the IsoRocker feature is disabled
REVITIVE will be inclined, but will not rock
during use.
b If you want to use the IsoRocker leave the IsoRocker
in place on the bottom of REVITIVE, as shown.
c If you do not want to use the IsoRocker
• Pull the IsoRocker bar on the bottom of REVITIVE.
You may have to pull hard.
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Instructions for use
R
R
• Pull the IsoRocker bar back until it clicks open as
shown.
• To re-enable the IsoRocker, pull the IsoRocker bar
and press into place on the bottom of REVITIVE.
d Locate the AC/DC power adapter.
e Plug the small end of the power cord into the opening on
the side of the REVITIVE.
f Plug the power adapter into the nearest electrical outlet.
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R
R
Instructions for use
STEP 3:
USING THE FOOT-PADS ( )
Sit with
both bare feet
on the foot-pads
a Get into a comfortable seated position.
For best results sit with your knees and ankles at right
angles to your body.
b Place REVITIVE on the floor in front of you.
Never stand on the REVITIVE unit. REVITIVE is designed to be used while seated.
c Place both bare feet on the foot-pads.
Make sure you remove all footwear, including socks/
stockings.
d If desired, apply a moisturizing lotion to the soles of
your feet.
Hint: Applying a moisturizing lotion to the soles of
the feet before using REVITIVE can help improve the
delivery of electrical stimulation.
e Press the power button on the REVITIVE or
remote control to turn REVITIVE on. You will hear a beep and the control panel settings
light up.
To turn off REVITIVE at any time during operation, press
the power button on the REVITIVE or remote control.
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Instructions for use
R
R
f Set the time for the number of minutes you want to use
REVITIVE.
You can use the buttons on the control panel or remote
control.
Press the (+) button to increase the time. Press the (–) button to decrease the time. The default time is 30 minutes. You can set the timer for
up to 60 minutes.
g Press the foot pad intensity (+) button one time to start
stimulation.
You can set the intensity between 1-99.
h Press the foot pad intensity (+) button until it is at the
desired level.
Use an intensity that provides you with strong but
comfortable muscle contraction and note that the
intensity required may vary from day to day.
It is normal to feel tingling or varying sensations in
your calf muscles.
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If you feel pain or discomfort:
• Remove one or both feet from the foot-pads to
stop the stimulation.
• Lower the intensity of the foot-pads using the footpad intensity - button on the control panel or
remote control before replacing your feet on
REVITIVE.
REVITIVE does not vibrate.
iThe time control/display will start to count down
in minutes as REVITIVE cycles through its program.
j When REVITIVE times out, the time display reads (00)
and you will hear three beeps.
k The REVITIVE switches itself off automatically.
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Instructions for use
STEP 4: USING THE BODY PADS ( )
REVITIVE comes with two pairs of reusable (up to 20-30 applications)
Body Pads that can be used to deliver electrical stimulation to the knees,
shoulders, back or arms.
Do NOT use the Body Pads on your head, face, neck or chest.
✖
DO NOT PLACE BODY PADS ON YOUR:
✖
✖
✖
Head/Face
Neck
Chest
There is a chance that serious health problems, and in rare cases death,
may be caused by using the Body Pads on your head, face, neck or chest.
• There is a chance that using the Body Pads on your head, face or neck may cause closure of the airway, difficulty in breathing, or adverse effects on heart rhythm or blood pressure.
• The introduction of electrical current into the chest may cause
rhythm disturbances to your heart, which could be lethal.
• Use Body Pads only on parts of your body as directed in this guide.
Refer to the Warnings on pages 8-9 before using the Body Pads.
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a Select the area you wish to apply electrical stimulation. If you wish
to treat two areas at the same time, apply a pair of Body Pads to
each area.
Example placements are shown below:
✔
✔
✔
Back of
Shoulder
✔
✔
✔
Upper Back
Lower Back
ThighKnee
b Clean and dry the area where you will place the Body Pads.
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Instructions for use
R
R
R
R
R
R
c Make sure REVITIVE is switched off. If the control
panel is still illuminated, press the power button and
turn REVITIVE off.
d Attach the ends of the Body Pads to the Body Pad
cords. If you are using both pairs of Body Pads, repeat
this step for the remaining Body Pads.
Press connectors until no gap is between them.
Leaving a gap may cause discomfort.
e Plug the other end of the Body Pad cord into either of
the openings on the side of REVITIVE. If you are using both pairs of Body Pads, repeat this
step for the remaining Body Pad cord.
fFirst time use only: remove the plastic liner from the
Body Pads, by peeling it off carefully, then discard.
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R
R
R
R
g Press the Body Pads on the area(s) you wish to apply
R
electrical stimulation, as shown on page 20, gently
pressing the adhesive side against the skin.
h Press the power button on REVITIVE or the remote
control to turn REVITIVE on. You will hear a beep and the control panel settings
light up.
To switch off the REVITIVE unit at any time during
operation, simply press the power ON/OFF button.
i Set the time for the number of minutes you want to
use REVITIVE.
You can use the buttons on the control panel or
remote control.
Press the (+) button to increase the time. Press the (–) button to decrease the time. The default time is 30 minutes. You can set the timer
for up to 60 minutes.
j Press the Body Pad intensity (+) button one time to
start stimulation.
You can set the intensity between 1-99.
Turn page to continue
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Instructions for use
R
R
R
k Press the Body Pad intensity (+) button until it is at
the desired level.
Use an intensity that provides you with strong but comfortable muscle contraction and note that
the intensity required may vary from day to day.
It is normal to feel tingling or varying sensations in the
area you are delivering electrical stimulation to.
If you are using both pairs of Body Pads, the Body Pad
intensity buttons control both pairs of pads.
If you feel pain or discomfort:
• Lower the intensity of the Body Pads using the Body Pad intensity (–) button on the control
panel or remote control.
lThe time control/display will start to count down in
minutes as REVITIVE cycles through its program.
m When REVITIVE times out, the time display
reads (00) and you will hear three beeps.
n The REVITIVE switches itself off automatically.
o Locate the Body Pad holders and set them nearby.
p Ensure REVITIVE is switched off.
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R
R
R
R
R
q Gently peel the Body Pads from the skin.
Do not pull the Body Pads off the skin using the
Body Pad cords as this may damage the cords.
r Place the Body Pads adhesive side down on either
side of the Body Pad holders.
s Unplug the Body Pad cord(s) from the opening(s)
on REVITIVE.
You do not need to detach the Body Pads from the
Body Pad cords.
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Instructions for use
STEP 5:
USING THE FOOT-PADS AND THE BODY PADS
AT THE SAME TIME
If you want to use Body Pads and the foot-pads at the same time:
• Follow the steps for Using the Body Pads
• Then follow the steps for Using the foot-pads
Do not apply the Body Pads to the lower legs when using the footpads as this may cause muscle contractions to become uncomfortable.
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Instructions for use
STEP 6:
CLEANING AND STORING REVITIVE
a Press the power button and turn REVITIVE off, if needed.
b Wipe down the foot-pads with a soft damp cloth.
Do not clean with chemicals.
Do not immerse REVITIVE in water.
c Store REVITIVE in a cool, dry and dust-free location.
Store out of direct sunlight.
d Place Body Pads on the Body Pad holders.
e Store the Body Pads in a dry and ventilated location.
Store out of direct sunlight.
You do not have to detach the Body Pads from the Body Pad cords to store
them.
Replacing the Batteries
The remote control requires two AAA alkaline 1.5V batteries to operate. Follow
Steps 1, c-f on page 14 for guidance on inserting batteries.
Replacing the Body Pads
The Body Pads are reusable up to 20-30 applications. If the Body Pads start to
lose their adhesiveness, rub a few drops of water into the surface. Replacement
Body Pads can be obtained via www.revitive.com
About the REVITIVE Remote Control
The technology used in the remote control allows an emitted infrared signal
to be sent to the REVITIVE unit. Infrared is a common and reliable technology
within remote control devices. The signal is a binary-coded command that
is unidirectional and low speed. This instructs the microprocessor within the
REVITIVE to change specific functions. The remote control must be aimed
directly at the REVITIVE with no obstacles in between. The remote control
does not change function itself but simply communicates commands to the
REVITIVE.
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Troubleshooting
Problem Possible Cause Solution
REVITIVE is on (lights
illuminated on the
LED display) but
I cannot feel the
electrical stimulation
through the footpads.
Not placing both bare feet on the
foot-pads at the same time.
Your feet may be dry.Moisturize the soles of your feet
You may be dehydrated.Drink plenty of water before
The
too low a setting.
If, having tried the solutions
above, you still cannot feel the
stimulation:
intensity level may be on
Ensure that your feet are bare
and each foot is placed on each
of the foot-pads at the same
time. Keep increasing the
intensity up to a maximum of 99
until you feel the stimulation.
to improve conductivity and
stimulation and try the procedure
again. You may also have to
increase the
and after using the device. The
device uses your body to create
the electrical circuit. Water is an
excellent conductor of electricity
and if your body is less hydrated
(below 60%) then the stimulation
may be less. Therefore it is
important to always remain well
hydrated.
This is a very safe device. Keep
increasing the
towards 99 until you feel the
stimulation. You may find that
you have to increase the
intensity level as you get used to
the therapy. The aim is not to get
to 99 but to find a setting that is
comfortable for you.
Test the device by placing one
hand across both footpads at the
same time (The heel end of the
footpads is easiest). With your
other hand, and starting from
zero, increase the intensity
level until you can feel the
stimulation. If you can feel the
stimulation through your hand
then the device is working. If
on 99 you still cannot feel the
stimulation then please contact
your authorised dealer.
intensity level.
intensity level
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Problem Possible Cause Solution
No power or lights to
REVITIVE when it is
switched on.
REVITIVE is not
vibrating.
The IsoRocker is not
"rocking".
My legs are aching
after treatment.
When using the
IsoRocker™ on a
hard floor it makes a
tapping noise.
AC Adapter not switched on
at the electrical outlet or AC
Adaptor not plugged into device
properly.
REVITIVE IS NOT DESIGNED TO
VIBRATE.
It is the muscles in your legs
that cause the "rocking",
THE ISOROCKER IS NOT
MECHANICAL.
The device is too far in front
of you.
The IsoRocker system is not
enabled.
You may have the
intensity
on too high a setting and your
muscles are being overworked.
Incorrect positioning of the
device or too high an intensity
level.
Check electrical outlet power
is switched on and the AC
Adaptor is plugged into
the device correctly. If still
not working – contact your
authorized dealer.
The ISOROCKER will only rock
when increased to an intensity
which causes sufficient calf
muscle contraction. It may be
that you cannot comfortably
increase the intensity high
enough until you get used to the
sensation. It is important that
intensity is adjusted to a level
that is comfortable.
Sit with your knees at a 90
degree angle.
Ensure pivot is in centre position
(see pages 15-16)
Leave adequate time after
each treatment to allow the
muscles to recover (just like after
vigorous exercise!). On your
next session start on a lower
setting (where you can feel the
mild electrical stimulation and it
is comfortable) and reduce the
duration until your muscles have
acclimatized to the stimulation.
Adjust the positioning of the
device or lower the intensity
level to reduce the device
tapping. Alternatively use a
floor mat under the device
to cushion the sound.
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Technical Specifications
Name of productREVITIVE
Model RIX
Weight1.725Kg
Ø360mm x 75mm (isorocker enabled)
Dimensions
Power Consumption5W
Power Source:
AC Adaptor – UL (Underwriters Laboratories)
Safety Mark
Ø360mm x 100.5mm (isorocker disabled)
Input
Output
Output Specifications:
WaveformPulsed Symmetrical Biphasic
Shape Rectangular and bipolar
Maximum Output Voltage: @500ΩFoot: 32V Body: 20V
@2kΩ
@10kΩ
Maximum Output Current: @ 500ΩFoot: 64mA Body: 40mA
Maximum Current DensityFoot: 0.023 mA/cm² Body: 0.082 mA/cm²
Maximum Power Density @ 500Ω
Foot: 0.55 mW/cm² Body: 1.64 mW/cm²
Burst Mode: a. Pulses per burstFoot: 11 - 256 Body: 49 - 154
b. Bursts per second
c. Burst duration
Foot: 0.1 - 0.5 Body: 0.2 - 0.5
Foot: 1.9 - 8.4s Body: 1.9 - 6.5s
d. Duty Cycle Foot: 0.56 – 0.87 Body: 0.66 – 0.87
ON TimeFoot: 1.92 - 8.34s Body: 1.92 - 6.52s
OFF Time
Foot: 1 - 1.5s Body: 1s
Disposal: At the end of product life do not throw this product into normal household garbage, but
take it to a collection point for the recycling of electronic equipment.
The Remote Control replicates the controls found on the device
Operating Frequencies38 KH
z
Operating Range Distance
0 to 25m at horizontal
0 to 18m at +/- 30 degree angle
from the horizontal.
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Symbols
Contraindications, Warnings and Cautions
Make sure you understand these before using the REVITIVE
Power
Time Remaining
Foot Pad Intensity Level
Body Pad Intensity Level
Center Positive Polarity
Class II medical electrical equipment double insulated
Type BF medical electrical equipment
Legal manufacturer of the device
Keep dry
Consult instructions for use
Device serial number including year (YYYY) and month (MM) of
manufacture can be found on the box and back of unit
Item number
Date of manufacture
Use-by date
Humidity and temperature limit for storage
S/N
#YYYYMMXXXXX
90%
30%
REF
104°F
50°F
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Energy Efficiency Grade 5
Indoor Use Only
Lead wires comply with the Performance Standard for electrode
lead wires (21 CFR part 898)
Do not disassemble
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Your international two year warranty
It is important to retain the retailer’s receipt as
proof of purchase. Staple your receipt to this
back cover for future reference.
Please quote the following information if the
product develops a fault. These numbers can
be found on the base of the product:
Model no:
Lot no: ..........................................................................
All REVITIVE devices are individually tested
before leaving the factory. In the unlikely event
of any device proving to be faulty within 28
days of purchase, it should be returned to the
place of purchase for it to be replaced.
If the fault develops after 28 days and within
24 months of original purchase, you should
contact your local distributor quoting model
number and LOT number on the product, or
write to your local distributor at the address
shown.
You will be asked to return the product (in
secure, adequate packaging) to the address
shown with a copy of proof of purchase.
Subject to the exclusions set out below (see
Exclusions), the faulty device will then be
repaired or replaced and dispatched usually
within 7 working days of receipt.
If, for any reason, this item is replaced during
the 2 year guarantee period, the guarantee
on the new item will be calculated from the
original purchase date. Therefore, it is vital
to retain your original till receipt or invoice to
indicate the date of initial purchase.
To qualify for the 2 year guarantee, the
device must have been used according to the
manufacturer’s instructions supplied.
devices, shall not be liable to replace or
repair the goods under the terms of the
guarantee where:
• The fault has been caused or is
attributable to accidental use, misuse,
negligent use or used contrary to the
manufacturer’s recommendations or
where the fault has been caused by
power surges or damage caused in
transit.
• The device has been used on a voltage
supply other than that stated on the
product or used with a power adaptor
other than the one supplied with the
product.
• Repairs have been attempted by persons
other than our service staff (or authorized
dealer).
• The device has been used for hire
purposes or non-domestic use.
• The device is second hand.
2 Actegy Ltd are not liable to carry out any
type of servicing work, under the guarantee.
3 Accessories such as Electrode pads are not
covered by the guarantee.
4 Batteries and damage from leakage are not
covered by the guarantee.
• This guarantee does not confer any
rights other than those expressly set out
above and does not cover any claims
for consequential loss or damage. This
guarantee is offered as an additional benefit
and does not affect your statutory rights as
a consumer.
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Legal Manufacturer
Actegy Ltd
REFLEX, Cain Road
Bracknell, RG12 1HL
United Kingdom
+44 (0)845 871 5989
Country Contacts & Distributor:
United States
Actegy Health Inc
Three Woodfield
8425 Woodfield Crossing Blvd
Suite 305E
Indianapolis IN 46240