REVITIVE PRO SANTE User Manual [fr]

Page 1
User’s manual
PLEASE READ THE USER’S MANUAL CAREFULLY BEFORE USING THIS PRODUCT
Model number: RIX
USE ONLY AS DIRECTED
If symptoms persist, consult your Health Care Professional
Page 2
Page 3
Table of contents
What is inside the box? 4
Parts and Controls 5
Introduction to REVITIVE 6
Indications for use 6
How REVITIVE works 6
Important Safeguards 7-12
Contraindications 7
Warnings 8-9
Cautions 10
Safety Precautions 11
Adverse Reactions 12
Instructions for use 13-27
How long should I use REVITIVE? 13
Step 1: Setting up REVITIVE for the first time 13
Step 2: Setting up REVITIVE for use 15
Step 3: Using the foot-pads 17
Step 4: Using the Body Pads 20
Step 5: Using the foot-pads and Body Pads at the same time 26
Step 6: Cleaning and storing 27
Replacing the batteries 27
Replacing the Body Pads 27
About the REVITIVE Remote Control 27
Troubleshooting 28-29
Technical Specifications 30-31
Symbols 32-33
Warranty 34
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What is inside the box?
Upon opening the carton, please check that the following components are provided. If you think anything is missing, contact us toll-free on our
helpline number
877-260-3114 or visit www.revitive.com
A
AC/DC power adapter
REVITIVE
B
Body Pads x 2 Pairs
C
Body Pad cords x 2
D
Body Pad holders x 2
E
Remote control
F
AAA batteries x 2
G
R
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Parts and Controls of REVITIVE
Carry handle
Parts of REVITIVE
I
Power ON/OFF
H
J
Foot-pads
K
Control panel/display
M
L
Controls of REVITIVE
Control panel
N
Time control – /+
Foot-pad intensity control – /+
Body Pad intensity control – /+
AC/DC power adapter socket
L
Body Pad sockets
M
N
IsoRocker
TM
Remote control
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Introduction to REVITIVE
INDICATIONS FOR USE
REVITIVE is intended:
To temporarily increase local blood circulation in healthy
leg muscles
For temporary relief of pain associated with sore and aching
muscles in the shoulder, waist, back, upper extremities (arms) and lower extremities (legs) due to strain from exercise or normal household duties
To stimulate healthy muscles in order to improve and facilitate
muscle performance
HOW REVITIVE WORKS
REVITIVE delivers electrical stimulation to your feet via a pair of cushioned foot-pads, while you are seated. The electrical stimulation causes muscles in your calf and foot to contract, which helps to increase circulation in your lower legs.
REVITIVE has been developed so that it is comfortable for you to use. It features an IsoRocker (patent pending) that allows for natural ankle movement when applying the electrical stimulation to your feet. Ankle movement is a key factor in increasing circulation in the lower legs. You can choose to enable or disable the IsoRocker anytime.
REVITIVE is designed to be easy to use and also comes with a remote control, which means you do not have to reach down to adjust settings during use.
REVITIVE can also deliver electrical stimulation to the knees, shoulders, back or arms. Delivering electrical stimulation to your body at the same time as your feet is possible with REVITIVE.
Visit www.revitive.com for more information
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IMPORTANT SAFEGUARDS
READ ALL INSTRUCTIONS BEFORE USE
WHO SHOULD NOT USE REVITIVE
REVITIVE should not be used by some people.
Do not use if: (contraindications)
You have a cardiac pacemaker, implanted defibrillator, or other
implanted electronic device because this may cause electric shock, burns, electrical interference, or death
You are pregnant
You are being Being treated for, or have the symptoms of, an existing
Deep Vein Thrombosis (“DVT”)
Long periods of inactivity can put you at greater risk of developing Deep
Vein Thrombosis (DVT). DVT is a blood clot and usually occurs in a deep leg vein. If part of the DVT breaks off it may lead to potentially life- threatening complications such as pulmonary embolism.
If you have been inactive for prolonged periods and suspect you may
have a DVT, consult your doctor immediately. To prevent dislodging the clot do not use REVITIVE.
In some cases of DVT there may be no symptoms. However it is important
to be aware of the symptoms that may include:
pain, swelling and tenderness in one of your legs (usually your calf)
a heavy ache in the affected area
warm skin in the area of the clot
redness of your skin, particularly at the back of your leg, below the knee
Consult your doctor as soon as possible if you show any signs of the
above symptoms.
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IMPORTANT SAFEGUARDS
WHO SHOULD CHECK WITH THEIR DOCTOR BEFORE USING REVITIVE
Consult with your doctor before using this device if:
You are in the care of a doctor
You have a history of heart problems because the device may cause
lethal rhythm disturbances to the heart in susceptible individuals
You are experiencing cramping leg pain that occurs during walking
You have slow healing wounds
You have loss of feeling in the hands or feet
You have had medical or physical treatment for your pain
You have suspected or diagnosed heart disease
You have suspected or diagnosed epilepsy
You are unsure about the suitability of the REVITIVE for you
You are unsure about the cause of your symptoms
If you have a metallic implant, you may experience pain or discomfort near
the implant when applying electrical stimulation, if this should occur discontinue use and seek advice from your doctor
The electrical stimulation may feel more intense close to a metallic implant.
It is safe to continue use provided no pain is experienced. You may need to adjust the intensity to a comfortable level
Warnings
Do not use the Body Pads on your head, face, neck or chest.
There is a chance that serious health problems, and in rare cases
death, may be caused by using the Body Pads on your head, face, neck or chest
There is a chance that using the Body Pads on your head, face or
neck may cause closure of the airway, difficulty in breathing, or adverse effects on heart rhythm or blood pressure
The introduction of electrical current into the chest may cause
rhythm disturbances to your heart, which could be lethal
Use Body Pads only on parts of your body as directed in this guide
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IMPORTANT SAFEGUARDS
Do not apply foot-pads or Body Pads directly:
on open wounds or rashes, swollen, red, infected, or inflamed areas or skin eruptions (such as phlebitis, thrombophlebitis, varicose veins, cellulitis)
on or close to, cancerous lesions/tumors
on areas treated with radiotherapy (within the past 6 months)
on reproductive organs
Apply stimulation only to normal, intact, healthy skin
Electrode Body Pads are for single person use only. Do not share body
pads with others
Do not use Body Pads after their use by date. There is a chance you
may experience skin irritation or burns under the Body Pads
Some patients may experience skin irritation or hypersensitivity due
to electrical stimulation or electrical conductive medium. The irritation can usually be reduced by using an alternative conductive medium or alternate electrode placement
Symptoms may worsen during the initial treatment phase before getting
better. This may occur if the body has not yet adjusted to increased muscular activity and blood circulation. If this occurs, reduce the intensity and the duration of treatment which will reduce the initial symptoms, if symptoms persist consult with your doctor
When Not to Use REVITIVE
There are times you should not use REVITIVE. Do not use REVITIVE:
with electronic monitoring equipment (such as cardiac monitors, ECG
alarms), which may not operate properly when the electrical stimulation device is in use
when you are in the bath or shower
while you are sleeping
while you are driving, operating machinery, or during any activity in which
electrical stimulation can put you at risk of injury
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IMPORTANT SAFEGUARDS
Cautions
Be careful when applying stimulation:
over areas of skin that lack normal sensation - be careful not to overstimulate the area. Check for signs of skin irritation (redness), bruising or pain. If in doubt consult your doctor
over the abdomen during menstruation
after recent surgical procedures (within the last 6 months) as stimulation may disrupt your healing process
if you are likely to bleed internally, such as following an injury or fracture – use a low intensity and/or shorter time to avoid over- stimulation
after a long period of immobility or inactivity – use a low intensity and shorter time to avoid over-stimulation or muscle fatigue
It is possible REVITIVE may reduce the sensation of pain that
would normally act as a warning of an underlying problem
If your pain does not improve, gets worse or continues for more than 5
days, stop using the device and talk to your doctor
The long-term effects of chronic electrical stimulation are unknown
This product is not intended for use by persons with reduced physical,
sensory or mental capabilities, unless they are supervised by a person responsible for their safety
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IMPORTANT SAFEGUARDS
Safety Precautions
Do not stand on the machine. Use only when sitting down
Use the device only for its intended purpose
Do not expose the device to extreme heat
Do not spill liquid on the device or its accessories
Do not overload the electrical outlet
Keep this device out of the reach of children
The REVITIVE may be used by multiple persons, ensure the device is cleaned
after each use
Use the REVITIVE only with the Body Pads, cords and accessories supplied by,
or purchased from, the manufacturer
Check Body Pads, cords and cables periodically for damage
Do not open the REVITIVE or repair it yourself. This will invalidate your
warranty and may cause serious harm
In the unlikely event your REVITIVE malfunctions, disconnect it from the
power source and contact your nearest authorized agent
The REVITIVE has passed the required tests for EMI, it may still be affected
by excessive emissions and/or may interfere with more sensitive equipment
It has been reported that some universal remote control devices (eg for
TV etc) can change the settings on REVITIVE if used during a treatment. If this should occur, simply adjust the time or intensity settings on REVITIVE back to where you want them to be using the REVITIVE Remote Control, or using the device Control Panel
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IMPORTANT SAFEGUARDS
Adverse reactions
Skin irritation and burns beneath the electrodes have been reported with
the use of powered muscle stimulators
If you experience adverse reactions, stop using REVITIVE and talk with
your doctor
SAVE THESE INSTRUCTIONS
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Instructions for use
How long should I use REVITIVE?
Do not use REVITIVE more than 6 sessions of 30 minutes (or the equivalent) per day. This may result in
muscle fatigue.
It is recommended to use REVITIVE for 20-30 minutes per day.
STEP 1: SETTING UP REVITIVE FOR THE FIRST TIME
a Remove all parts from the carton:
AC/DC power adapter
REVITIVE
Body Pads
Body Pad cords
Body Pad holders
Remote control
AAA batteries x 2
See What is inside the Box? pages 4-5 to help identify the parts
Hint: the AC/DC power adapter is supplied in a small, white labelled box
situated to one side as you open the carton
Note: If something is missing, contact our helpline toll-free on 877-260-3114 or visit www.revitive.com
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Instructions for use
b Locate the remote control.
c Locate the back cover of the remote control.
d Pull the latch to open the cover.
e Insert the batteries.
Make sure you insert the batteries correctly with the flat end (negative (-) end) placed against the spring in each slot.
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f Press the cover onto the back of the remote to close it.
Before you use REVITIVE for the first time, read the
Warnings and Cautions on pages 7-12. If in doubt, consult your doctor before using the product.
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Instructions for use
STEP 2: SETTING UP REVITIVE FOR USE
a Turn the device over so that you can see the
IsoRocker
• The IsoRocker allows REVITIVE to rock while stimulating your legs and feet.
• REVITIVE will begin rocking on the IsoRocker
once muscle contractions are strong enough.
• When the IsoRocker feature is disabled REVITIVE will be inclined, but will not rock
during use.
b If you want to use the IsoRocker leave the IsoRocker
in place on the bottom of REVITIVE, as shown.
c If you do not want to use the IsoRocker
• Pull the IsoRocker bar on the bottom of REVITIVE.
You may have to pull hard.
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Instructions for use
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• Pull the IsoRocker bar back until it clicks open as shown.
• To re-enable the IsoRocker, pull the IsoRocker bar and press into place on the bottom of REVITIVE.
d Locate the AC/DC power adapter.
e Plug the small end of the power cord into the opening on
the side of the REVITIVE.
f Plug the power adapter into the nearest electrical outlet.
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Instructions for use
STEP 3: USING THE FOOT-PADS ( )
Sit with both bare feet on the foot-pads
a Get into a comfortable seated position.
For best results sit with your knees and ankles at right angles to your body.
b Place REVITIVE on the floor in front of you.
Never stand on the REVITIVE unit. REVITIVE is designed to be used while seated.
c Place both bare feet on the foot-pads.
Make sure you remove all footwear, including socks/ stockings.
d If desired, apply a moisturizing lotion to the soles of
your feet.
Hint: Applying a moisturizing lotion to the soles of the feet before using REVITIVE can help improve the delivery of electrical stimulation.
e Press the power button on the REVITIVE or
remote control to turn REVITIVE on. You will hear a beep and the control panel settings
light up. To turn off REVITIVE at any time during operation, press
the power button on the REVITIVE or remote control.
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Instructions for use
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f Set the time for the number of minutes you want to use
REVITIVE. You can use the buttons on the control panel or remote
control. Press the (+) button to increase the time. Press the (–) button to decrease the time. The default time is 30 minutes. You can set the timer for
up to 60 minutes.
g Press the foot pad intensity (+) button one time to start
stimulation. You can set the intensity between 1-99.
h Press the foot pad intensity (+) button until it is at the
desired level. Use an intensity that provides you with strong but
comfortable muscle contraction and note that the intensity required may vary from day to day.
It is normal to feel tingling or varying sensations in your calf muscles.
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If you feel pain or discomfort:
• Remove one or both feet from the foot-pads to stop the stimulation.
• Lower the intensity of the foot-pads using the footpad intensity - button on the control panel or remote control before replacing your feet on REVITIVE.
REVITIVE does not vibrate.
i The time control/display will start to count down
in minutes as REVITIVE cycles through its program.
j When REVITIVE times out, the time display reads (00)
and you will hear three beeps.
k The REVITIVE switches itself off automatically.
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Instructions for use
STEP 4: USING THE BODY PADS ( )
REVITIVE comes with two pairs of reusable (up to 20-30 applications) Body Pads that can be used to deliver electrical stimulation to the knees, shoulders, back or arms.
Do NOT use the Body Pads on your head, face, neck or chest.
DO NOT PLACE BODY PADS ON YOUR:
Head/Face
Neck
Chest
There is a chance that serious health problems, and in rare cases death, may be caused by using the Body Pads on your head, face, neck or chest.
• There is a chance that using the Body Pads on your head, face or neck may cause closure of the airway, difficulty in breathing, or adverse effects on heart rhythm or blood pressure.
• The introduction of electrical current into the chest may cause rhythm disturbances to your heart, which could be lethal.
Use Body Pads only on parts of your body as directed in this guide.
Refer to the Warnings on pages 8-9 before using the Body Pads.
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a Select the area you wish to apply electrical stimulation. If you wish
to treat two areas at the same time, apply a pair of Body Pads to each area.
Example placements are shown below:
Back of
Shoulder
Upper Back
Lower Back
Thigh Knee
b Clean and dry the area where you will place the Body Pads.
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Instructions for use
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c Make sure REVITIVE is switched off. If the control
panel is still illuminated, press the power button and turn REVITIVE off.
d Attach the ends of the Body Pads to the Body Pad
cords. If you are using both pairs of Body Pads, repeat this step for the remaining Body Pads.
Press connectors until no gap is between them. Leaving a gap may cause discomfort.
e Plug the other end of the Body Pad cord into either of
the openings on the side of REVITIVE. If you are using both pairs of Body Pads, repeat this
step for the remaining Body Pad cord.
f First time use only: remove the plastic liner from the
Body Pads, by peeling it off carefully, then discard.
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g Press the Body Pads on the area(s) you wish to apply
R
electrical stimulation, as shown on page 20, gently pressing the adhesive side against the skin.
h Press the power button on REVITIVE or the remote
control to turn REVITIVE on. You will hear a beep and the control panel settings
light up.
To switch off the REVITIVE unit at any time during operation, simply press the power ON/OFF button.
i Set the time for the number of minutes you want to
use REVITIVE. You can use the buttons on the control panel or
remote control. Press the (+) button to increase the time. Press the (–) button to decrease the time. The default time is 30 minutes. You can set the timer for up to 60 minutes.
j Press the Body Pad intensity (+) button one time to
start stimulation. You can set the intensity between 1-99.
Turn page to continue
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Instructions for use
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k Press the Body Pad intensity (+) button until it is at
the desired level.
Use an intensity that provides you with strong but comfortable muscle contraction and note that the intensity required may vary from day to day.
It is normal to feel tingling or varying sensations in the area you are delivering electrical stimulation to.
If you are using both pairs of Body Pads, the Body Pad intensity buttons control both pairs of pads.
If you feel pain or discomfort:
Lower the intensity of the Body Pads using the Body Pad intensity (–) button on the control panel or remote control.
l The time control/display will start to count down in
minutes as REVITIVE cycles through its program.
m When REVITIVE times out, the time display
reads (00) and you will hear three beeps.
n The REVITIVE switches itself off automatically.
o Locate the Body Pad holders and set them nearby.
p Ensure REVITIVE is switched off.
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q Gently peel the Body Pads from the skin.
Do not pull the Body Pads off the skin using the Body Pad cords as this may damage the cords.
r Place the Body Pads adhesive side down on either
side of the Body Pad holders.
s Unplug the Body Pad cord(s) from the opening(s)
on REVITIVE. You do not need to detach the Body Pads from the Body Pad cords.
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Instructions for use
STEP 5: USING THE FOOT-PADS AND THE BODY PADS AT THE SAME TIME
If you want to use Body Pads and the foot-pads at the same time:
• Follow the steps for Using the Body Pads
• Then follow the steps for Using the foot-pads
Do not apply the Body Pads to the lower legs when using the foot­pads as this may cause muscle contractions to become uncomfortable.
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Instructions for use
STEP 6: CLEANING AND STORING REVITIVE
a Press the power button and turn REVITIVE off, if needed.
b Wipe down the foot-pads with a soft damp cloth.
Do not clean with chemicals. Do not immerse REVITIVE in water.
c Store REVITIVE in a cool, dry and dust-free location.
Store out of direct sunlight.
d Place Body Pads on the Body Pad holders.
e Store the Body Pads in a dry and ventilated location.
Store out of direct sunlight. You do not have to detach the Body Pads from the Body Pad cords to store them.
Replacing the Batteries
The remote control requires two AAA alkaline 1.5V batteries to operate. Follow Steps 1, c-f on page 14 for guidance on inserting batteries.
Replacing the Body Pads
The Body Pads are reusable up to 20-30 applications. If the Body Pads start to lose their adhesiveness, rub a few drops of water into the surface. Replacement Body Pads can be obtained via www.revitive.com
About the REVITIVE Remote Control
The technology used in the remote control allows an emitted infrared signal to be sent to the REVITIVE unit. Infrared is a common and reliable technology within remote control devices. The signal is a binary-coded command that is unidirectional and low speed. This instructs the microprocessor within the REVITIVE to change specific functions. The remote control must be aimed directly at the REVITIVE with no obstacles in between. The remote control does not change function itself but simply communicates commands to the REVITIVE.
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Troubleshooting
Problem Possible Cause Solution
REVITIVE is on (lights illuminated on the LED display) but I cannot feel the electrical stimulation through the footpads.
Not placing both bare feet on the foot-pads at the same time.
Your feet may be dry. Moisturize the soles of your feet
You may be dehydrated. Drink plenty of water before
The too low a setting.
If, having tried the solutions above, you still cannot feel the stimulation:
intensity level may be on
Ensure that your feet are bare and each foot is placed on each of the foot-pads at the same time. Keep increasing the intensity up to a maximum of 99 until you feel the stimulation.
to improve conductivity and stimulation and try the procedure again. You may also have to increase the
and after using the device. The device uses your body to create the electrical circuit. Water is an excellent conductor of electricity and if your body is less hydrated (below 60%) then the stimulation may be less. Therefore it is important to always remain well hydrated.
This is a very safe device. Keep increasing the towards 99 until you feel the stimulation. You may find that you have to increase the intensity level as you get used to the therapy. The aim is not to get to 99 but to find a setting that is comfortable for you.
Test the device by placing one hand across both footpads at the same time (The heel end of the footpads is easiest). With your other hand, and starting from zero, increase the intensity level until you can feel the stimulation. If you can feel the stimulation through your hand then the device is working. If on 99 you still cannot feel the stimulation then please contact your authorised dealer.
intensity level.
intensity level
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Problem Possible Cause Solution
No power or lights to REVITIVE when it is switched on.
REVITIVE is not vibrating.
The IsoRocker is not "rocking".
My legs are aching after treatment.
When using the IsoRocker™ on a hard floor it makes a tapping noise.
AC Adapter not switched on at the electrical outlet or AC Adaptor not plugged into device properly.
REVITIVE IS NOT DESIGNED TO VIBRATE.
It is the muscles in your legs that cause the "rocking", THE ISOROCKER IS NOT MECHANICAL.
The device is too far in front of you.
The IsoRocker system is not enabled.
You may have the
intensity on too high a setting and your muscles are being overworked.
Incorrect positioning of the device or too high an intensity level.
Check electrical outlet power is switched on and the AC Adaptor is plugged into the device correctly. If still not working – contact your authorized dealer.
The ISOROCKER will only rock when increased to an intensity which causes sufficient calf muscle contraction. It may be that you cannot comfortably increase the intensity high enough until you get used to the sensation. It is important that intensity is adjusted to a level that is comfortable.
Sit with your knees at a 90 degree angle.
Ensure pivot is in centre position (see pages 15-16)
Leave adequate time after each treatment to allow the muscles to recover (just like after vigorous exercise!). On your next session start on a lower setting (where you can feel the mild electrical stimulation and it is comfortable) and reduce the duration until your muscles have acclimatized to the stimulation.
Adjust the positioning of the device or lower the intensity level to reduce the device tapping. Alternatively use a floor mat under the device to cushion the sound.
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Technical Specifications
Name of product REVITIVE
Model RIX
Weight 1.725Kg
Ø360mm x 75mm (isorocker enabled)
Dimensions
Power Consumption 5W
Power Source:
AC Adaptor – UL (Underwriters Laboratories) Safety Mark
Ø360mm x 100.5mm (isorocker disabled)
Input Output
Output Specifications:
Waveform Pulsed Symmetrical Biphasic
Shape Rectangular and bipolar
Maximum Output Voltage: @500Ω Foot: 32V Body: 20V
@2kΩ
@10kΩ
Maximum Output Current: @ 500Ω Foot: 64mA Body: 40mA
@2kΩ
@10kΩ
Pulse Duration:
100-240V, 50/60Hz, 0.18A.
5.0Vdc, 1.0A
Foot: 118V Body: 95V
Foot: 169V Body: 138V
Foot: 59mA Body: 48mA
Foot: 17mA Body: 14mA
Foot: 370µs and 940µs Body: 370µs
Frequency:
30
Foot: 20 to 53Hz, Body: 35 to 46Hz
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Net Charge @ 500Ω Foot: [0 - 0.006]mC Body: [0.001 - 0.002]mC
Maximum Phase Charge @ 500 Ω Foot: 41µC Body: 15µC
Maximum Current Density Foot: 0.023 mA/cm² Body: 0.082 mA/cm²
Maximum Power Density @ 500Ω
Foot: 0.55 mW/cm² Body: 1.64 mW/cm²
Burst Mode: a. Pulses per burst Foot: 11 - 256 Body: 49 - 154
b. Bursts per second
c. Burst duration
Foot: 0.1 - 0.5 Body: 0.2 - 0.5
Foot: 1.9 - 8.4s Body: 1.9 - 6.5s
d. Duty Cycle Foot: 0.56 – 0.87 Body: 0.66 – 0.87
ON Time Foot: 1.92 - 8.34s Body: 1.92 - 6.52s
OFF Time
Foot: 1 - 1.5s Body: 1s
Disposal: At the end of product life do not throw this product into normal household garbage, but take it to a collection point for the recycling of electronic equipment.
The Remote Control replicates the controls found on the device
Operating Frequencies 38 KH
z
Operating Range Distance
0 to 25m at horizontal 0 to 18m at +/- 30 degree angle from the horizontal.
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Symbols
Contraindications, Warnings and Cautions Make sure you understand these before using the REVITIVE
Power
Time Remaining
Foot Pad Intensity Level
Body Pad Intensity Level
Center Positive Polarity
Class II medical electrical equipment double insulated
Type BF medical electrical equipment
Legal manufacturer of the device
Keep dry
Consult instructions for use
Device serial number including year (YYYY) and month (MM) of manufacture can be found on the box and back of unit
Item number
Date of manufacture
Use-by date
Humidity and temperature limit for storage
S/N
#YYYYMMXXXXX
90%
30%
REF
104°F
50°F
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Energy Efficiency Grade 5
Indoor Use Only
Lead wires comply with the Performance Standard for electrode lead wires (21 CFR part 898)
Do not disassemble
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Your international two year warranty
It is important to retain the retailer’s receipt as proof of purchase. Staple your receipt to this back cover for future reference.
Please quote the following information if the product develops a fault. These numbers can be found on the base of the product:
Model no:
Lot no: ..........................................................................
All REVITIVE devices are individually tested before leaving the factory. In the unlikely event of any device proving to be faulty within 28 days of purchase, it should be returned to the place of purchase for it to be replaced.
If the fault develops after 28 days and within 24 months of original purchase, you should contact your local distributor quoting model number and LOT number on the product, or write to your local distributor at the address shown.
You will be asked to return the product (in secure, adequate packaging) to the address shown with a copy of proof of purchase.
Subject to the exclusions set out below (see Exclusions), the faulty device will then be repaired or replaced and dispatched usually within 7 working days of receipt.
If, for any reason, this item is replaced during the 2 year guarantee period, the guarantee on the new item will be calculated from the original purchase date. Therefore, it is vital to retain your original till receipt or invoice to indicate the date of initial purchase.
To qualify for the 2 year guarantee, the device must have been used according to the manufacturer’s instructions supplied.
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EXCLUSIONS:
1 Actegy Ltd, manufacturer of REVITIVE
devices, shall not be liable to replace or repair the goods under the terms of the guarantee where:
The fault has been caused or is
attributable to accidental use, misuse, negligent use or used contrary to the manufacturer’s recommendations or where the fault has been caused by power surges or damage caused in transit.
The device has been used on a voltage
supply other than that stated on the product or used with a power adaptor other than the one supplied with the product.
Repairs have been attempted by persons
other than our service staff (or authorized dealer).
The device has been used for hire
purposes or non-domestic use.
The device is second hand.
2 Actegy Ltd are not liable to carry out any
type of servicing work, under the guarantee.
3 Accessories such as Electrode pads are not
covered by the guarantee.
4 Batteries and damage from leakage are not
covered by the guarantee.
This guarantee does not confer any rights other than those expressly set out above and does not cover any claims for consequential loss or damage. This guarantee is offered as an additional benefit and does not affect your statutory rights as a consumer.
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Legal Manufacturer
Actegy Ltd REFLEX, Cain Road Bracknell, RG12 1HL United Kingdom
+44 (0)845 871 5989
Country Contacts & Distributor:
United States
Actegy Health Inc Three Woodfield 8425 Woodfield Crossing Blvd Suite 305E Indianapolis IN 46240
Toll free: 877-260-3114 Email: us.info@actegy.com
Copyright © 2016 Actegy Ltd. All rights reserved. ACTEGY® and REVITIVE™ and Circulation Booster™ are registered trademarks of Actegy Ltd. The REVITIVE product is a proprietary design and is protected by applicable design laws.
1718_IFU03_12697765 P.D 08.2016
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