Returnstar Interactive Tech IQBoard User Manual

IQBoard

——User Manual——

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CATALOGUE

1. Statement .......................................................................................................................................... 5

1.1. Copyright notice ...................................................................................................................... 5

1.2. Recycling ................................................................................................................................... 5

1.3. Temperature and humidity requirements .......................................................................... 5

2. Product Introduction ...................................................................................................................... 6

3. Specifications .................................................................................................................................. 7

3.1. Performanc e ............................................................................................................................. 7

3.2. Flexible fixing and relocating methods ............................................................................. 7

3.3. Durable surface and solid body ........................................................................................... 7

3.4. PC connection .......................................................................................................................... 7

3.5. System requirements ............................................................................................................. 7

4. How to Install IQBoard ................................................................................................................... 8

4.1. Parts list ..................................................................................................................................... 8

4.2. Installation steps ..................................................................................................................... 8

5. How to Connect to Computer and Projector .......................................................................... 10

6. How to Install and Uninstall Driver ........................................................................................... 11

6.1. How to install driver .............................................................................................................. 11

6.2. How to uninstall driver ......................................................................................................... 11

7. How to Setup IQBoard ................................................................................................................. 12

7.1. Set up the driver .................................................................................................................... 12

7.2. Orientation............................................................................................................................... 13

7.3. Hotkey settings ...................................................................................................................... 14

7.4. Hand gesture recognition .................................................................................................... 15

7.5. Settings .................................................................................................................................... 16

7.6. Help ........................................................................................................................................... 17

7.7. Language ................................................................................................................................. 18

7.8. Exit ............................................................................................................................................ 18

8. How to Use IQBoard ..................................................................................................................... 19

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8.1. How to use colorless pen or finger ................................................................................... 19

8.2. How to use hotkeys of whiteboard ................................................................................... 20

8.3. How to use gesture recognition ........................................................................................ 21

8.4. Multi-user writing ................................................................................................................... 22

9. FAQ ................................................................................................................................................... 24

10. Cautions and Maintenance ....................................................................................................... 26

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1. Statement

Please read this manual carefully before you use this product.
Once opening the package means you have agreed to purchase this product, IQ will not
accept returns of opened packages.
The product specification may be subject to change without prior notice. The sample in this
user manual may differ from the real product. The changes will be added to this user manual
and will be updated when the new version is released.
IQ does not make any express or implied warranties, including the merchantability of the
contents of this manual or the specific purpose of use.
IQ reserves all rights to charge the fee at any time for product replacement, revision and
update.

1.1. Copyright notice

Windows is a registered trademark of Microsoft.

1.2. Recycling

Please always return your used electronic products, batteries and packaging materials to
separate collection. This way you help to prevent uncontrolled waste disposal and promote the
recycling of materials.

1.3. Temperat ur e and humidity requirements

Note: long-term storage at high and low temperatures may affect the service life of the
interactive whiteboard and batt ery.
Storage Temperature: -40°C ~ 60 °C Humidity: 0% ~ 95%
Operation Te mperature: -20°C ~ 50 °C Humidity: 15% ~ 85%

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2. Product Introduction

When you use our IQBoard, just connect the whiteboard with your computer and projector,
then simply touch the projection area with pen or your finger, you can transform the pen or
your finger to mouse and directly operate the computer on the projection area. With IQ
Interactive Education P latf o rm software, multi users can operate simultaneously on the board.

With IQBoard and IQ Interactive Education Platform software 6.0, marvelous interactive
communicating effects can be achieved in live demonstration, teaching, product exhibition,
business conference, video communication, news broadcast, securities evaluation, military
command, entertainment, medical consultation, engineering design, competition tactics
analysis, weather analysis, etc .

Through IQ Interactive Education Platform software 6.0, various interactive teaching and
demonstrating functions can be achieved, such as write, erase, text editing, handwriting
recognition, on-screen keyboard, hyperlink to video, sound ,label (in character line, dimension
and angle), screen record and playback, MS Office original trace saved, page which can edit,
print and save etc.

Library covering more than 30 subjects, such as math, physics, chemistry, biology, gymnasium,
etc. User can customize the installation by selecting subjects. The software also provide
common line, shape, character, symbol, decoration graph, background template, flash
courseware and other resources. Our software provides upgrade service, the specific
operation can be found on our official website.

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3. Specifications

3.1. Performance

Resolution: 32768×32768
Signal tracking rate: 8m/s
Signal processing rate: 480 dots/s
Orientation: multi points

3.2. Flexible fixing and relocating methods

Fixing methods include wall hanging, cabinets and mobile stand. You can buy optional height
adjustable mobile stand, the height can be adjusted from 1.88m to 2.12m.

3.3. Durable surface and solid body

The surface adopts dedicated writing film made of DuPont anti-abrasive coating. It features
with anti-scratch, high luminance, high definition, easy cleaning (can be cleaned by whiteboard
detergent or wet cloth) and can completely eliminate bright spots. The backboard which is
resistant to distortion, expansion and shrinkage, adopts PS board with high density. Model
supporting normal pen writi ng is also prov id ed.

3.4. PC connection

Standard: 7.5m USB cable for connecting IQBoard with PC, external power is not required.
Optional: USB signal amplifier to extend the USB cable to 20m.

3.5. System requirements

Windows XP /7/8/8.1/10 professional edition or higher
Intel C2.1 CPU or higher
256 MB RAM or above
1G free hard disk space (for full installation)
1 projector (short throw or ultra-short throw projector recommended)

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Use with screw for whiteboard wall

4. How to Install IQBoard

Note: Hardware installation includes wall mounting, cabinets and mobile stand and other

installation methods. This instruction only introduces (L-type Bracket) wall mounting
method. Please refer to the corresponding installation instructions for other installation
methods.

4.1. Parts list

No. Item Specification

1 Flat Cross-tapping Screw Flat Cross-tapping Screw

2 Wall Anchor

mounting

3 IQBoard L-type plastic bracket(|| type),ABS/gray Universal bracket

4 EVA Pad EVA Pad

4.2. Installation steps

4.2.1. Stick the EVA Pads in front of L-type Brackets. One EVA Pad for each bracket, as shown
below:

Note: Some models have different hardware specifications and the number of EVA pad

is different. Please refer to the corresponding installation instructions.

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4.2.2. Determine the installation height of the b ottom L-type brackets according to the loc atio n
of IQBoard on the wall . Then determine the installati on height of the upper L-type brackets
according to the size of your IQBoard. Make sure when you pull up the upper brackets,
IQBoard can be taken out; and when you pull them down, IQBoard frame can be clasped. Two
upper/bottom brackets should be on the s ame height level. You will need 2 screws for each of
bottom brackets and 1 screw for each of the upper ones . Take an example how to deter mine
the location of the bracket by the size of the whiteboard as below:

L: Horizontal distance between 2 upper/bottom brackets.
H1: Distance between the 2 screws on the same bottom bracket.
H2: Distance between the screw on the upper bracket and the upper screw of the bottom
bracket.

Note: Please measure L, H1 and H2 according to your own IQBoard size.

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5. How to Connect to Computer and Proje c t or

5.1. After fixing the whiteboard, find a connecting port at corner of the whiteboard. Plug the
USB Standard-B into the connecting port and plug the USB Standard-A into the available
USB port of computer, as follows. External power source is not required. And please
connect the projector into the VGA/HDMI port of your computer.

USB Standard-A Plug for connecting the
Computer

5.2. Start the projector after connection, and adjust it to make its projection within the active
area and centered. Then use the trapezoid rectification function of the projector to make
the projection correctly.

Maximum projection area for
whiteboards without hotkey

USB Standard-B Plug for connecting
whiteboard

Maximum projection area for
whiteboards with hotkeys

Note: The blue areas are the maximum projection areas. For whiteboards without

hotkey, there should be 1cm margin between projection area and whiteboard inner frame.
For whiteboards with hotkeys, the projection area should not exceed the hotkeys.

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6. How to Install and Uninstall Driver

Note:

1. If you use 16:9 whiteboard, please choose the projector supporting the 16:9 projection

mode.

2. The projection image must be within the active area of the whiteboard, otherwise the

whiteboard cannot work normally.

6.1. How to install driver

Run IQBoard Drivers in the installation CD and install it according to the notes.

Note: When you connect IQBoard to the computer after driver installation, hardware

initialization will be progress ing. Pl ease don' t touc h the board area unt il init ial i zatio n is
finished in 10 seconds.

6.2. How to uninstall driver

Select “Start > Programs >IQBoard Drivers >Uninstall” to uninstall. You also can open Control
Panel, select “Add/Remove Programs” and in the list of currently installed Programs, select
“IQBoard Drivers”, then press the “Change/Remove” button to remove the driver.

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7. How to Setup IQBoard

7.1. Set up the driver

7.1.1. Driver under the program

After the driver is successfully installed, find out the driver under the program and there are six
options including Help, Hotkey Setting, Orient, Settings, Tool, and Uninstall as shown below:

7.1.2. Tray right-click menu

1) After the driver is successfully installed, it will show up on the task bar, as shown below:

2) Right-click the driver icon to choose the menu.

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7.2. Orientation

1) At the first time you use IQBoard, you need to orient it, so the moving track of the pen (your

finger) can match the cursor. You can select 9 points orientation normally. After the whiteboard
is oriented, you don’t need to re-orient under the same environment.
Step1. Select “Start > Programs >IQBoard Drivers > Orient” or select the orient option by right
clicking on the driver icon at the task bar. The default way is quick 9 points calibration, as
shown in the image below:

2) Follow the arrow-shaped indicator and press the red cross center point one by one with pen

or your finger, if the cross turns green, it means calibration is successful.

3) If the writing is imprecise after the calibration is done successfully, regarding the win8/win10

OS, please choose and set the aspect ratio as 16:9 to solve the problem.

Note:

1. If you did not locate the accurate central point or clicked the wrong point, or the next point

appeared without press, please press “ESC” on the keyboard to exit this orientation and
re-orient. Otherwise you can’t operate the whiteboard accurately.

2. Please make your pen (your finger) upright when orienting.

3. If the relative position of the whiteboard and projector is changed, the driver or the

monitor resolution is altered, please re-orient.

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7.3. Hotkey settings

If you select interactive whiteboard with hotkeys, at the first time you use the whiteboard, you
need to set these hotkeys. There is no need to reset the hotkeys if the computer connected the
whiteboard isn't changed.

1) Select “Start > Programs >IQBoard Drivers > Hotkey Settings” or select the hotkey setting

option by clicking on the driver icon on the task bar to enter Hotkey Settings. Please select and
check the number of hotkeys of both sides at first.

2) Then press the hotkeys which marked with arrows to finish setting one by one with pen or

finger. Only four hotkeys at four corners need setting. The window will exit after the setting.

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7.4. Hand Gesture Recognition

It is available to set up the value for pen, selection and eraser tool for customization. The
setting window as shown below:

1) Click “Start” and conduct different operation on the surface to set up the value for pen,

selection and erase tool one by one.

2) For the pen tool, please press the surface more than 1 second with one finger. For the

selection tool, please press the surface with two fingers closed more than 1 second. And for
the eraser, please use palm or fist to press the board for more than one second.

3) After the value is set, please try to use one finger, two fingers closed and the palm or fist to

operate. And you could adjust the value if the effect is not good.

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【

【

7.5. Settings

Before using the driver, please right click on the quick icon and select “Setting” to set the
calibration points, aspect ratio and num ber of hotkeys, hand gesture recognition and
languages.

7.5.1. Other setting

Correct imprecise】

When the computer OS is Win8/10 and projector is set as copy mode, it’s advised to adjust the
value as 16:9 if the writing is imprecise.

Display drive tray icon】

The driver icon on the task bar will disappear if the user choose “exit”. Users could click on
the “Settings” from the start menu or the quick icon of driver, and select the “Display driver tray
icon” to show driver icon again.

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【

【

【

7.5.2. Special function

Screen on/off】

Note: This function is only available for the whiteboard that supports 5 touch or more.
Open: Open in the start menu or right click settings of driver icon, choose “Screen on/off”.
Operation: Press the whiteboard surface with five fingers separately over 3 seconds and
please don’t make the palm close to the surface, then the touch function will be disabled and
users could write with markers. At the same time, the projector is in the black mode. Please
use same hand gesture to enable touch function and restore the computer screen.
Function: It is easy to realize the free switch between projection teaching and traditional
blackboard writing.

Touch on/off】

Press the hotkey of “Program” about 3 seconds and the notice of “touch off” will show up.
When touch is off, users could press page up/down hotkeys to operate the PowerPoint
document. Please do the same way by pressing the hotkey of “Program” to enable touch
function.
Note: This function will only be available when hotkey setting is done successfully. And it could
avoid maloperation caused by little flying creatures.

Memo mode】

Introduction: This mode is mainly used for recording meeting content. No projection is required
and writing with a pen makes meeting more complete and convenient.
Prerequisite: hotkey setting is completed.

Start : Click this key of the hotkey for three seconds to automatically open software into
memo mode. In the memo mode, you can write directly on the board with a pen.

Save : Save the current page. The file is saved in JPEG format, the path is
C:\Users\Public\Pictures.

Exit : Click the key of the hotkey for three seconds to exit memo mode.
Function: It is mainly used for meeting notes recording, which is saved as electronic file in real

time.

7.6. Help

The name and version of driver, connected hardware information and company information will
show in the Help.
When you need help in the following situations:

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1) Situation 1: If you are not clear about how to use the whiteboard you purchased, you can

choose helpful document.

2) Situation 2: When you meet problems while using the whiteboard, you can refer to the FAQ

document in the help.

3) Situation 3: When the hardware needs to do factory Settings, you can select the "Test tool

guidance" in the help.
When you encounter any problems, welcome to contact the service and support for help. Our
professional staff will solve the problems for you in time.

7.7. Language

There are 3 languages to choose including English, simplified Chinese and traditional Chinese.
After selecting the corresponding language, the menu language in the tray and the setting will
be changed accordingly.

7.8. Exit

After selecting exit, the display icon of the tray will be closed and the icon can be displayed
again by opening the drive tray icon in the Settings of the start menu.

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8. How to Use IQBoard

8.1. How to use colorless pen or finger

For IQBoard, you can use the colorless pen or finger to write or perform mouse function.
Following are the tips for some basic operations:

8.1.1. Single-click and double-click

Single-click: Use pen or finger to press the whiteboard surface once.
Double-click: Use pen or finger to press the whiteboard surface twice when double click.

8.1.2. Drag

Press an object with the pen or fingertip and hold on then move to drag the object to the
desired position.

8.1.3. Write

Open IQ Interactive Education Platform software 6.0, select a drawing tool then you can write
or draw by pen or finger.

8.1.4. Orient

Press the central point of the cross vertically with finger or pen to finish the calibration.

8.1.5. Right-click

Use pen or finger to press the surface with the pen or fingertip and hold for 2 seconds to popup
the right-click menu.

8.1.6. Left-click

It will switch to the default left click after the right-click operation is done.

Note:

1. If the computer has the resolution of 1024 * 768, it’s recommended to stop eco-friendly

mode to avoid delay of response.

2. Only the Start, Orient, Previous and Next pages of hotkeys work even the IQ Interactive

Education Platform software isn’t started.

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8.2. How to Use Hotkeys of Whiteboard

1) Add Page : In Board Mode, Press this key to add a new page in current file. In Desktop

Mode, press this key to clear all annotations on screen.

2) Save File : In Board Mode, press this key to save the current file. In Desktop Mode,

press this key to save all annotations of the screen in current file.

3) Previous Page : Press this key to go to the previous page.

4) Next Page : Press this key to go to the next page.

5) Undo : Undo the previous operation.

6) Mouse : Press this key, you can use pen (finger) to achieve click, double-click, and

drag function.

7) Pen : There are four "Pen" keys in different colors of the hotkey. They

are black, red, blue and green. Press one of these keys, you can write on the board in
corresponding color. Press "Pen" twice to modify its properties. Y ou can also click "Pen" on
whiteboard floating toolbar or main interface drawing toolbar for modification.

8) Eraser : Press this key to erase the writing content on the board. In Windows Mode,

press this key twice to popup the "Shut down Windows" window.

9) Full Screen : Press the key to switch into full screen mode.

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10) Spotlight : To activate the spotlight tool.

11) Magnifier : To activate the magnifier tool.

12) Tools : Press this key to popup a quick access bar including shortcut icons for

frequently used tools of IQ Interactive Education Platform software. The software pr ovides
3 tools including curtain, spotlight, and full screen. You can add up to 8 shortcut icons in
this bar.

13) Applications :Press this key to popup a quick access bar including shortcut icons for

frequently used applications. IE tools are provided by default .You can add up to 8 shortcut
icons in this bar.

14) Orient : Press this key to popup the 9 points orientation interface.

15) Start : Press this key to start the IQ Interactive Education Platform software.

Note: Please refer to the relevant chapters of "User manual of IQ Interactive Education

Platform" for the detailed introduction of the above functions and operation methods.

8.3. How to Use Gesture Recognition

8.3.1. Activate IQBoard software

Tap with fist or palm to activate IQ Interactive Education Platform Software.

8.3.2. Pen

In Board, Slide, Windows and Revie wing Mo des .
Tap with one finger to achieve drawing tools as shown below:

8.3.3. Mouse function

Tap with two fingers to imitate functions of mouse.

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8.3.4. Eraser：

Tap with your palm to enable function of eraser.

8.3.5. Hand gesture of windows

If you use IQBoard in Windows 7/8, you can active 4 touch points of Windows such as Zoom,
Rotate, Previous page and Next page.

Note:

1. Touch with the fist or palm to identify as round eraser and one finger to identify as pencil

function by default.

2. The system will automatically remember type of pen or eraser used last time.

3. Can also set your gesture recognition function by customization.

4. Can't use gesture recognition in MX2 mode.

8.4. Multi-user writing

Before use Multi-user Mode, please make sure:

1) The whiteboard is multi-touch input.

2) The operation system is WIN7/8/10.

3) The license or USB dog of the IQ Interactive Education Platform software is supports

multi-user writing. And the software is registered successfully.

4) The function of IQBoard DVT, DVTQ, IRX and IRQ is supported.

To use Mult i-users Mode:

1) Start the IQ Interactive Education Platform software after the multi-user writing is enab les.

2) Select a Pen from Drawing Tools toolbar, and then users can write simultaneously.

3) You can rotate or zoom one or several objects selected in the whiteboard page.

4) Tick the “System Setting> Other Settings”, the object will speed up automatically according

to the moving speed when moving the object.

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Multi-user
Mode

Tips: Multi-users should use the same pen tool to write in Multi-user Mode.

Gesture
Recognition
(Zoom and
Rotate)

Inertial
Movement

Select and pull the object to move it forward automatically.

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9. FAQ

9.1. What kind of orientation precision should I select?

It depends on your requirement of orientation time and accuracy. You have the following
choices:

1) Quick orientation (4 points): for fast orientation.

2) Standard orientation (9 points): for most of situations.

3) Standard orientation (12 points): for most of situations.

4) Precise orientation (15 points): for high-definition system.

5) Precise orientation (20 points): for high-definition system.

6) Precise orientation (25 points): recommended for higher resolution systems.

9.2. When operating and writing on the whiteboard, the position of pen or finger

doesn't match the position of cursor.

1) The relevant location of projector and whiteboard has been changed. Please re-orient the

whiteboard.

2) The projection area has trapezoid distortion, please adjust the projection area, and

re-orient the whiteboard.

3) When orienting the whiteboard, the pen or finger is not perpendicular to the surface,

please re-orient with correct posture.

4) When orienting the whiteboard, the pen or fingertip missed the green center of the red

orienting cross, please re-orient the whiteboard.

5) The filters around whiteboard have been shaded by other objects, such as dust or chalk

dust and so on. Please keep filters clean.

9.3. When I operate and write on the whiteboard, the system response is slow,

or the stroke is intermittent.

1) The computer is not under normal running or the memory is occupied too much.Please

close some applications or restart the computer.

2) The operating or writing force is uneven. Sometimes the force is too light to be sensed.

3) Initializing hardware failed. Please reconnect the cable with the board to initialize the

hardware again.

9.4. When I operate and write on the IQBoard, the system doesn’t respond.

Please reconnect the cable with the board to initialize the hardware again.

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9.5. What if part of area in IQBoard cannot work or write?

1) Hardware initialization failed. Please reconnect USB cable and try again when hardware

initialization is finished.

2) Make sure that you do not touch the board when the hardware initialization is processing. If

you touch the board, it will cause this problem. Please reconnect the USB cable or restart
computer then try to operate or write on the board after hardware initialization is finished.

9.6. The pen tip worn out.

Common abrasion will not affect normal operation. When the pen point is severely abraded,
please purchase it from local dealer.

The pictures of the products used in this manual are for reference only. The specific

model is subject to the order. IQ reserves final explanation right of this document.

For other questions, please consult our service center or local dealer.

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10. Cautions and Maintenance

10.1. Whiteboard

1) Please do not to use normal marker to write on the whiteboard surface. Before cleaning,

please shut down the computer and switch the projector into standby mode to make the dirt
more obvious. Spray some water or detergent on the surface, then use the paper to wipe the
dirt out. If you leave some ink trail by mistakenly using the fountain pen, please buy special
whiteboard detergent and spray it on the soft cloth to clean the surface. For cleaning the mark
left by the permanent marker, firstly to paint some ink of dry erase marker on the mark (the ink
of dry erase marker can dissolve the ink of permanent marker), then use soft cloth to clean. If
the mark still exists, spay some whiteboard detergent and clean it out.

2) Please do not use sharp or pointed objects to scratch the surface and frame, otherwise the

scratched part may be damaged and won’t work normally. During the usage, do not knock or
press the surface fiercely with your pen, wand or finger to avoid the damage of whiteboard
surface, pen and wand. Y ou can use sand wax to eliminate the scratch on the surface, and use
dry cloth to clean out.

3) Since the mobile stand (or the wall hanging parts) is designed only to support the weight of

the whiteboard, please do not put the additional weight or pressure on the whiteboard. Please
keep the whiteboard away from intense collision, shaking, pressing and do not ins tal l it b y
force, otherwise it may cause cracking, short circuit and surface distortion.

4) Please do not use and install interactive whiteboard in dusty, foggy, wet and inclement

environment. Keep it away from sharp object, heat source, corrosive chemicals, fire and water.
Please do not put the whiteboard in the outlet of hot air, otherwise the material will deteriorate
and its life-span will be shortened.

5) To avoid harm from improper operation, please do not use chair or other tool to help

students use the whiteboard. If students are not tall enough to use the whiteboard, please low
down the whiteboard under the help of the professional technician.

Note: Please do not use other organic solvent for cleaning. Otherwise it may

permanently damage the whiteboard surface.

10.2. USB cable

Do not put the USB cables on the floor where people might stumble over them. If you have to
do so, straighten them and use insulated adhesive tape or cable with contrast color to tie them
up. Please don’t bend the USB cable excessively. Exposing the USB cable outside for a long
time may shorten its life-span and cause other unnecessary damages, so please keep it
carefully. If you use the whiteboard in the meeting room or classroom, please fix the cable
along the cable alley.

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10.3. Projection

Face the whiteboard when operating and writing on the projected image, stand aside when
you turn back to face the students. Please do not look at the projector directly to avoid its
strong light damaging your eyesight. Instruct students how to use the whiteboard, tell them not
to face the projector light directly. Short or ultra-short throw projectors are recommended.

10.4. Transport

Please handle with care and do not put any weight on the surface so as to avoid the surface
distortion and damage. Lay the whiteboard upright during the transportation or storage. For
long distant transportation, it is suggested to repack the whiteboard with the original packing. If
the original packing is unavailable, insert some protective padding between the components to
protect them from intense vibration or crash. Please avoid vibration, dampness, electricity,
water and pressure in transportation.

10.5. Part Replacement

Please do not disassemble the whiteboard or modify its inner structure so as to prevent
accident or trouble. For maintenance or part replacement, please resort to our authorized
technician. Make sure that you use our designated part or the one with the same specification
when replacing.

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[Kd090EN]-IQBoard 20180907