RetroAire™ replacement PTAC/PTHP is backed
by ECR International and is tested and rated in
accordance with: AHRI Standards 310/380 UL-484
Information and specications outlined in this manual in effect at the
time of printing of this manual. ECR International reserves the right to
discontinue, change specications or system design at any time without
The Right Fit for Comfort2P/N 240010328, Rev. A [10/15/2013]
notice and without incurring any obligation, whatsoever.
Page 3
RECEIVING INFORMATION
Shipping damage MUST be reported to the carrier IMMEDIATELY.
Examine exterior.
Remove cover and examine compressor and piping for signs of damage.
Inspection
Check shipment against bill of lading.
Verify equipment received as ordered.
Verify unit:
• Unit size and type correct per submittal sheet and
job requirements?
• Voltage correct?
• Hydronic coil included, if required? Piping located
as required?
• Factory installed options installed?
• All eld installed options included?
Inspect each component for damage. Concealed damage
must be reported to carrier within 15 days of receipt of
shipment.
• Carrier must make proper notation on delivery receipt
of all damage identied and complete carrier inspection
report.
Purchaser must notify Manufacturer’s Service department
of all damage and is responsible for ling any necessary
claims with carrier.
General Information
Installation shall be completed by qualied agency.
this manual and warranty for future reference.
Installer review this manual to verify unit has been
installed correctly. Run unit for one complete cycle to
verify proper function.
To obtain technical service or warranty assistance
during or after installation, contact your local
representative.
Visit our web site www.retroaire.com for local
representative listing.
For further assistance call 1-800-325-5479.
When calling for assistance, please have following
information ready:
Model Number_________________________
Serial Number_________________________
Date of installation______________________
Retain
Customer Service : (800) 228-9364
P/N 2400103028, Rev. A [10/15/2013]3Made in USA
Page 4
IMPORTANT SAFETY INFORMATION
All eld wiring shall conform to requirements of authority
having jurisdiction or in absence of such requirements:
• United States - National Electrical Code, ANSI/NFPA 70
• Canada - CSA C22.1 Canadian Electrical Code Part 1.
!
WARNING
Fire, explosion, and electrical shock hazard.
Improper installation could result in death or
serious injury. Read this manual and understand all
requirements before beginning installation.
Become Familiar With Symbols
Identifying Potential Hazards.
!
DANGER
Indicates a hazardous situation which, if not
avoided, WILL result in death or serious injury.
Safety Information
• Installation by qualied personnel.
• Turn off electrical supply before servicing unit.
• Inspect all parts for damage prior to installation and
start-up.
• Do not use unit if it has damaged wiring, is not
working properly, or has been damaged or dropped.
• Connect to properly grounded electrical supply with
proper voltage as stated on rating plate.
• Have proper over current protection (i.e. time- delay
fuse/HACR Breaker) as listed on Rating Plate.
• Connect unit to properly grounded electrical supply.
Do not fail to properly ground this unit.
• Tampering voids all warranties.
!
WARNING
Tampering with PTAC/PTHP is dangerous and could
result in serious injury or death. Do not modify or
change this unit.
!
WARNING
Indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
!
CAUTION
Indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE
Indicates information which should be followed to
ensure proper installation and operation.
The Right Fit for Comfort4P/N 240010328, Rev. A [10/15/2013]
The Right Fit for Comfort8P/N 240010328, Rev. A [10/15/2013]
Page 9
PRODUCT DESCRIPTION
Figure 6 R10C
Rating
Plate
R10H Chassis
Aquastat Connection
(Factory) Installed
Hydronic Connection
Electrical
Diagram
jumper
MTR Valve
Valve Switch
(Hydronic Only)
Fresh Air
Switch
(FAS)
Thermostat
Hydronic
NO/NC Switch
Valve Orientation
Switch (VOS)
Line
Cord
Fan
Cycle
Switch
(FCS)
High
Pressure
Switch
(HPS)
reset
Fresh Air
Switch
(FAS)
Unit Mount
Fan
Speed
Switch
(FSS)
System
Switch
(SS)
Remote
Fan
Speed
Switch
(FSS)
Figure 7 R20C
Fresh Air
Switch
(FAS)
Fresh Air
Switch
(FAS)
Thermostat
R20H Chassis
Remote Mount
Fan
Speed
Switch
(FSS)
Fan
Speed
Switch
(FSS)
System
Switch
(SS)
Line
Cord
High Pressure
Switch (HPS)
reset
Rating
Plate
Electrical
Diagram
Fan Cycle
Switch (FCS)
Aquastat Connection
(Factory) Installed
jumper
Hydronic
Connection
MTR Valve
P/N 2400103028, Rev. A [10/15/2013]9Made in USA
Page 10
PRODUCT DESCRIPTION
Figure 8 R20C With Fedders Uni-Zone Option
Fresh Air
Switch
(FAS)
Unit mount & Remote Mount
System
Switch
(SS)
Line
Cord
Fan
Speed
Switch
(FSS)
High
Pressure
Switch
(HPS)
Cord
Fan
Cycle
Switch
(FCS)
Aquastat
W/ Jumper
MTR Valve
Line
Rating
Plate
Electrical
Diagram
Figure 9 R35C
High
Pressure
Switch
(HPS)
MTR Valve
Aquastat
W/ Jumper
Fan
Cycle
Switch
(FCS)
R35H Chassis
Electrical
Diagram
Hydronic
NO/NC Switch
Valve Orientation
Switch (VOS)
Rating
Plate
Fresh
Air
Switch
Line
Cord
System
Switch
(SS)
Fan
Speed
Switch
(FSS)
Fresh Air
Switch
(FAS)
Unit Mount
Thermostat
Remote
Fan
Speed
Switch
(FSS)
The Right Fit for Comfort10P/N 240010328, Rev. A [10/15/2013]
Page 11
PRODUCT DESCRIPTION
Figure 10 R45C
Electrical
Diagram
Rating
Plate
R45H Chassis
Aquastat
W/ Jumper
MTR Valve
Line
Cord
Fan
Cycle
Switch
(FCS)
High
Pressure
Switch
(HPS)
Fresh Air Switch
(FAS)
Thermostat
Fresh Air
Switch
(FAS)
Unit Mount
Fan
Speed
Switch
(FSS)
System
Switch
(SS)
Remote Mount
Fan
Speed
Switch
(FSS)
P/N 2400103028, Rev. A [10/15/2013]11Made in USA
Page 12
PRODUCT DESCRIPTION
Product Description
• RetroAire Replacement Packaged Terminal Air
Condition/Heat Pumps units are straight cooling (PTAC)
or heat pump systems (PTHP).
• Both PTAC and PTHP congurations t wall sleeves of
units listed on front cover.
• Heat pumps (PTHP) operate in mechanical heat mode
down to outdoor temperature of 40°F (4.4°C). Below
40°F (4.4°C) heating is accomplished by auxiliary heat
option.
Retroaire PTAC/PTHP
• R-410A refrigerant.
• High-efciency rotary compressors.
• Two fan speeds.
• Positive condensate re-evaporation.
• PTAC/PTHP units are available in nominal sizes of
9,000 Btuh, (2.6kW) 12,000 Btuh (3.5kW) or
15,000 Btuh (4.4kW).
• PTAC units (straight cooling only) are available at
18,000 Btuh (5.3kW).
• Coefcient of performance (COP) ratings 2.90 for heat
pumps.
Standard Controls And Components
Construction
• Chassis constructed of 20 gauge galvanized steel.
• Powder-coated condenser and evaporator drain pan.
• Foam strip seal for supply air duct.
• Weather strip insulation.
Air Systems
• Thermally-protected motor PSC type.
• Indoor fan forward curved type, directly mounted to
motor shaft.
Controls
• Unit-mounted operating controls include thermostat, fan
speed control, heat/cool switch, fan cycle switch, fresh
air switch (if equipped).
• Use of 1-stage or 2-stage thermostat. 2 stage
thermostat is capable of activating emergency heat if
auxiliary heat source is available.
• Low ambient protection — see "Microprocessor control
board" for details.
• Ability to control a normally-open or normally-closed
motor valve switch (on hydronic heat units only). Valve
controls must be ordered for 24V or line voltage.
• All hydronic heat units include molex plugs for
connection of hydronic valve motor.
• Remote mount controls include fan speed control and
fresh air switch (if equipped).
• Equipped with manual reset high pressure switch which
prevents abnormal high pressure operation.
Microprocessor Control Board
• Universal control board used in straight cooling, electric
resistance heat, hydronic heat, or cooling/heat pump
applications.
• Random start timer prevents multiple units from
simultaneous startups after power interruption or on
initial power-up.
• Fan purge — fan remains on for 60 seconds after heat/
cool is satised.
• Anti-short-cycle compressor protection prevents
compressor from rapid cycling.
• Low ambient lockout prevents compressor operation in
outdoor temperatures less than 40°F (4.4°C). (On PTHP
units supplied with unit-mounted control, control causes
automatic changeover to auxiliary heat, if installed.)
• Test operation — all timers are temporarily suppressed
to allow ease of testing or troubleshooting.
• Control board LED provides self-diagnostic
troubleshooting codes, see "Sequence of operation."
• Unit mount controls include eld selection switch to
control indoor fan by either cycling with compressor
operation or continuously with unit.
Condensate Removal
• Outdoor fan incorporates condensate slinger ring.
Condensate is thrown onto coil, where it evaporates.
• Thermostatic drain pan valve for condensate
elimination when outdoor temperature drops below
60°F (15°C) (heat pump units only).
The Right Fit for Comfort12P/N 240010328, Rev. A [10/15/2013]
• Corrosion-resistant coil option — used for seacoast
and harsh-environment usage; coated aluminum
n/copper tube condenser coil.
• Motorized fresh-air damper
• Supplemental electric heat
• Hydronic heat controls
• Front air intake
Field-Installed Accessories
• Hydronic heat — coil assembly is shipped loose for eld
installation.
• Remote wall thermostat — digital 1-stage or 2-stage
available.
• Wall sleeves, louvers, and cabinets.
• Control - delays fan start-up until coil reaches 100°F
(38°C) to virtually eliminate "cold" blow condition.
• Hydronic control valve , water 2 way & 3 way.
• Hydronic control valve, steam 2 way.
• Hydronic Isolation valve, 1/2 in sweat connection.
P/N 2400103028, Rev. A [10/15/2013]13Made in USA
Page 14
PTAC/PTHP INSTALLATION PREPARATION
!
WARNING
Electrical shock hazard. Before opening existing
unit, open power supply disconnect switch. Secure
switch in open position during installation. Attach
sign stating "DO NOT TURN ON".
Unplug existing unit at wall outlet on plug and
receptacle connection units. DO NOT plug new unit
until installation is complete and start-up checklist is
completed.
Failure to follow these instructions could result in
death or serious injury.
!
WARNING
Moving parts if not avoided, could result in death or
serious injury. Avoid contact with moving parts when
testing or servicing unit.
Electrical Supply
• All eld wiring shall conform to requirements of
authority having jurisdiction or in absence of such
requirements:
Electrical Power Connection
1.
Verify RetroAire unit rating plate for circuit ampacity
and required breaker or fuse size.
2.
Verify existing breaker or fuse is correct size.
• Replace breaker or fuse if incorrectly-sized.
• Breakers shall be type HACR only.
3.
Cord-connected units — verify wall outlet is correct
rating. Outlet's blade conguration must match cord
supplied with RetroAire unit.
4.
Hard-wired units — verify power wiring is correctly
sized. Inspect existing wiring for cuts or frayed wires.
Replace any damaged wiring.
Remove Old Chassis
1.
Disconnect power or unplug cord before proceeding.
2.
Remove front of existing room enclosure to expose old
chassis.
3.
Loosen tie-down bolts or screws and remove old
chassis.
• United States - National Electrical Code, ANSI/NFPA 70
• Canada - CSA C22.1 Canadian Electrical Code Part 1.
• UNITS RATED 208/230V — RetroAire unit is wired for
230v primary voltage from manufacture. Transformer
must be rewired by installer if jobsite voltage is 208v.
Change transformer tap from orange to red. See wiring
diagram for details.
• Protect with separate branch circuit protected by fuse or
breaker. Refer to unit rating plate for proper wire and
breaker or fuse size.
• Use of extension cords is prohibited.
• DO NOT connect RetroAire unit to circuit with
incorrectly-sized over current protection device.
• All cord-connected 265 volt units must be plugged into
receptacles within unit subbase or chassis.
Verify existing wall sleeve/enclosure:
• Use RetroAire replacement PTAC/PTHP's with metal wall
sleeves.
• Secure existing front panels by screws that prevent
contact with all parts.
• Minor dimensions of openings must not exceed ½ inch
(12.5mm).
NOTICE
Dispose of old chassis following existing State and/or
Federal regulations.
4.
Inspect wall sleeve/cabinet for rust, holes, or damage.
A. Clean wall sleeve of any dirt.
B. Repair any damage.
C. Verify proper drainage of condensate or
rainwater to exterior of building.
5.
Remove or repair old weather seals. Make note of
location for installation of new seals.
6.
Check wall sleeve/cabinet to ensure all drain holes are
open and:
A. Wall sleeve/enclosure is level left to right
B. Back is pitched to outside by ½ in (12.5mm)
maximum.
7.
Inspect outdoor louver for minimum free area of 70%.
Remove any obstructions before installing new chassis.
8.
Read and understand all instructions in this manual
before attempting installation or operation.
• Dimensions of indoor air discharge grill shall be not less
than 26” x 4”. Grill shall separate top surface of chassis
from top surface of discharge grill by minimum of 1 in
(25.4mm).
• For all models, outdoor openings must prevent contact
of all moving parts by means of louvers or grills, with
minor dimension not exceeding 1 in (25.4mm).
The Right Fit for Comfort14P/N 240010328, Rev. A [10/15/2013]
Page 15
INSTALLATION INSTRUCTIONS - R10C | R10H
Installation - R10C R10H
1.
Verify existing wall thickness — distance from
condenser coil to outdoor louver varies with sleeve depth.
• Unit(s) ship standard with 1-3/8" (35mm) & 1-1∕8”
(38mm) bafes. Figure 9.
• Optional condenser-side air bafe kit for chassis
installation in deeper-than-standard wall sleeves is
available.
2.
Verify weather angles — Slide unit into wall sleeve.
• If supply duct on cooling chassis does not line up
with supply vent on room cabinet, adjust or change
factory installed weather angle on top and sides.
Allow for adjustment to align supply vent when
mounting unit to wall sleeve Figure 11.
• Slide unit back in wall sleeve to verify proper t after
adjustment.
3.
Install bafes — Slide unit back out of wall sleeve.
Remove both supplied sets of bafes from kit bag.
Install only one set of left and right side bafes on
condenser coil by completing following steps:
A. Verify bafes come in contact with outdoor louver.
B. Verify bafes are directed inward toward center of
coil Figure 13.
C. Secure bafes tightly into existing holes of
condenser coil using screws provided.
Figure 11 Weather Angles (in factory location)
Figure 12 Weather Angles Reversed to Gain
Extra Depth
NOTICE
Install correct condenser air bafes or performance
may be impaired.
4.
Apply 2” x 1-1∕2” open-cell foam strips around
supply air duct to ensure all conditioned air is delivered
into room Figure 13. Failure to do so results in
recirculation of conditioned air through cabinet causing
unit to short cycle and coil to freeze.
5.
Apply 1” x 1” open-cell foam strips to weather
angle. Prevents outside air from entering around
chassis to room from sides and top of cabinet.
Install strips between wall sleeve and cooling chassis
Figure 14. Verify solid air seal between wall sleeve and
chassis. Air leakage from outdoor to indoor will result
in system problems (example — coils freezing, short
cycling, and constant running of unit).
6.
Connecting (optional) hydronic coil controls — If
hydronic heat option has been ordered, eld install
hydronic coils on new unit.
A. Hydronic coils are not factory installed.
B. Old unit coil can be located in subbase, under
or above chassis in special attachment. It is
necessary to know where coil is to be located and
physical size of coil if ordered for replacement.
Install new coil in same manner as coil it is
replacing.
Figure 13 Direction of Bafes and Foam
In
stallation
P/N 2400103028, Rev. A [10/15/2013]15Made in USA
Page 16
INSTALLATION INSTRUCTIONS - R10C | R10H
• Remove 2-position connector assembly from kit
bag supplied with unit (2 yellow wires attached).
• Connect 2-position connector to 2-position
connection located on bottom of control box
panel.
7.
Field install (optional) Aquastat
A. Remove black jumper wire located on bottom panel
of control box (also terminated with 2-position
connector).
B. Cut jumper wire in middle and splice Aquastat to
jumper.
C. Place connector back into original location. Refer to
wiring diagram on unit for details.
8.
Secure chassis
• Verify all seals are properly located,
• Verify correct bafes are attached to condenser
coil, and properly orientated,
• Slide unit into nal position and tighten tie down
bolts or screws.
9.
Hard-wired units — If unit is hard wired, follow
instructions on pages 40-44 to verify existing wiring
and over current protection.
A. Remove line cord wires from PTAC/PTHP power
entrance terminals.
B. Route power supply wiring through strain-relief
bushing and connect leads to power entrance
terminals.
C. Secure strain-relief clamp. (If wiring is through
conduit, insert conduit through control box
knockout and secure in place.)
D. DO NOT turn on power until completing instructions
in "Inspection and Startup" on page 28.
10.
Do not plug in line cord, Follow instructions in
"Inspection and Startup".
Figure 14 Foam tape Installation Against
Wall Sleeves
The Right Fit for Comfort16P/N 240010328, Rev. A [10/15/2013]
Page 17
INSTALLATION INSTRUCTIONS — R20C| R20H
Installation - R20C R20H
1.
Verify existing wall thickness — distance from
condenser coil to outdoor louver varies with sleeve
depth.
• Standard air bafes are included with each unit to
accommodate most installation requirements.
• Other air bafe kits are available from manufacturer
(for unique applications).
2.
Verify Weather Angle — Slide unit into wall sleeve.
• If supply duct on cooling chassis does not line
up with supply vent on room cabinet, it may be
necessary to reverse the manufacturer installed
weather angles on top and sides.
• This will allow approximately 1” of adjustment for
alignment with supply vent when mounting unit to
wall sleeve. See Figures 15 and 16. Slide the unit
back in the wall sleeve to verify proper t.
Adjustable Weather Angle
Dimension "A"8 5/8”7 7/8”9 11/16”
Dimension "B"9 1/2”10 1/4”8 7/16”
Dimensions are calculated without foam gaskets.
(1) Standard position — Factory installed.
(2) Position for Climate Master 702 and 703.
INSTALLATION FOR NEW CONSTRUCTION
(1)
(1)
(2)
8”
10 1/8”
(2)
Figure 15 Weather Angle - Factory Location
Figure 16 Weather Angles Reversed to Gain
Extra Depth
3.
Install bafes — Slide unit back out of wall sleeve.
Remove both supplied sets of bafes from kit bag.
Install only one set of left and right side bafes on
condenser coil as follows:
A. Verify bafes come in contact with outdoor louver.
B. Verify bafes are directed inward toward center of
coil Figure 17.
C. Secure bafes into existing holes of condenser coil
using screws provided.
NOTICE
Install correct condenser air bafes or performance
may be impaired.
4.
Apply ½” x ½” open-cell foam strips around
supply air duct to ensure all conditioned air is delivered
into room Figure 17. Failure to do so results in
recirculation of conditioned air through cabinet causing
unit to short cycle and coil to freeze.
5.
Apply 1” x 1” open-cell foam strips to weather
angle. Prevents outside air from entering around
chassis to room from sides and top of cabinet.
Install strips between wall sleeve and cooling chassis
Figure 18. Verify solid air seal between wall sleeve and
chassis. Air leakage from outdoor to indoor will result
in system problems (example — coils freezing, short
cycling, and constant running of unit).
Figure 17 D i r e c t i o n o f B a f e s a n d F o a m
Installation
P/N 2400103028, Rev. A [10/15/2013]17 Made in USA
Page 18
INSTALLATION INSTRUCTIONS — R20C| R20H
6.
Connect (optional) hydronic coil controls — If
hydronic heat option has been ordered, hydronic coils
will need to be eld installed on new unit.
A. Hydronic coils are not factory installed and need to
be ordered and eld installed on new unit.
B. Coil with old unit can be located in subbase, under
or above chassis in special attachment. It is
necessary to know where coil is to be located and
physical size of coil if ordered for replacement.
New coil should be installed in same manner as coil
it is replacing.
• Remove 2-position connector assembly from kit
bag supplied with unit (2 yellow wires attached).
• Connect 2-position connector to 2-position
connection located on bottom of control box panel.
7.
Field install (optional) Aquastat
A. Remove black jumper wire located on bottom panel
of control box (also terminated with 2-position
connector).
B. Cut jumper wire in middle and splice Aquastat to
jumper.
C. Place connector back into original location. Refer to
wiring diagram on unit for details.
8.
Secure chassis
• Verify all seals are properly located,
Figure 18 Foam tape installation against wall
sleeve
• correct bafes are attached to condenser coil,
and properly orientated,
• slide unit into nal position and tighten tie down
bolts or screws as necessary.
9.
Hard-wired units — If unit is hard wired, follow
instructions on pages 37-39 to verify existing wiring
and over current protection.
A. Remove line cord wires from PTAC/PTHP power
entrance terminals.
B. Route power supply wiring through strain-relief
bushing and connect leads to power entrance
terminals.
C. Secure strain-relief clamp. (If wiring is through
conduit, insert conduit through control box
knockout and secure in place.)
D. DO NOT turn on power until completing instructions
in "Inspection and Startup" on page 28.
10.
Do not plug in line cord, Follow instructions in
"Inspection and Startup".
The Right Fit for Comfort18P/N 240010328, Rev. A [10/15/2013]
Page 19
INSTALLATION INSTRUCTIONS — R20C WITH FEDDERS UNI-ZONE OPTION
Installation - R20C w/Fedders Uni-Zone Option
1.
Verify existing wall thickness — distance from
condenser coil to outdoor louver varies with sleeve
depth.
• Standard air bafes are included with each unit to
accommodate most installation requirements.
• Optional condenser side bafe kit is available from
manufacturer for installation in deeper than standard
walls.
• Weather angles should need no adjustment.
2.
Verify air supply alignment — Slide unit into wall
sleeve.
• Supply duct on cooling chassis should line up with
supply vent on room cabinet.
3.
Install bafes — Slide unit back out of wall sleeve.
Remove supplied bafes from kit bag. Install left and
right side bafes on condenser coil as follows:
A. Verify bafes come in contact with outdoor louver.
B. Verify bafes are directed inward toward center of
coil Figure 19.
C. Secure bafes into existing holes of condenser coil
using screws provided.
Figure 19 Bafe Direction and Foam
Installation
1/2" x 1/2"
Foam Tape
Mount to rear
edge
Baes Directed
Inward
Toward Coil
Weather Angle
Control Box
1" x 1"
Foam Tape
Mount to rear
edge
NOTICE
Install correct condenser air bafes or performance
may be impaired.
4.
Install weather angle supplied on side of unit. Secure
with provided screws. Face insulation toward interior of
building.
5.
Apply ½” x ½” open-cell foam strips around
supply air duct to ensure all conditioned air is delivered
into room Figure 14. Failure to do so results in
recirculation of conditioned air through cabinet causing
unit to short cycle and coil to freeze.
6.
Apply 1” x 1” open-cell foam strips to weather
angle. Prevents outside air from entering around
chassis to room from sides and top of cabinet.
Install strips between wall sleeve and cooling chassis
Figure 19. Verify solid air seal between wall sleeve and
chassis. Air leakage from outdoor to indoor will result
in system problems (example — coils freezing, short
cycling, and constant running of unit).
7.
Connect (optional) hydronic coil controls — If
hydronic heat option has been ordered, hydronic coils
will need to be eld installed on new unit.
A. Hydronic coils are not factory installed and need to
be ordered and eld installed on new unit.
B. Coil with old unit can be located in subbase, under
or above chassis in special attachment. It is
necessary to know where coil is to be located and
physical size of coil if ordered for replacement.
Install new coil in same manner as coil it is
replacing.
P/N 2400103028, Rev. A [10/15/2013]19Made in USA
Page 20
INSTALLATION INSTRUCTIONS — R20C WITH FEDDERS UNI-ZONE OPTION
• Remove 2-position connector assembly from kit
bag supplied with unit (2 yellow wires attached).
• Connect 2-position connector to 2-position
connection located on bottom of control box panel.
8.
Field install (optional) Aquastat
A. Remove black jumper wire located on bottom panel
of control box (also terminated with 2-position
connector).
B. Cut jumper wire in middle and splice Aquastat to
jumper.
C. Place connector back into original location. Refer to
wiring diagram on unit for details.
9.
Secure chassis
• Verify all seals are properly located.
• Verify correct bafes are attached to condenser
coil, and properly orientated.
• Slide unit into nal position and tighten tie down
bolts or screws.
10.
Hard-wired units — If unit is hard wired, follow
instructions on pages 37-39 to verify existing wiring
and over current protection.
A. Remove line cord wires from PTAC/PTHP power
entrance terminals.
B. Route power supply wiring through strain-relief
bushing and connect leads to power entrance
terminals.
C. Secure strain-relief clamp. (If wiring is through
conduit, insert conduit through control box
knockout and secure in place.)
D. DO NOT turn on power until completing instructions
in "Inspection and Startup" on page 28.
11.
Do not plug in line cord, Follow instructions in
"Inspection and Startup".
The Right Fit for Comfort20P/N 240010328, Rev. A [10/15/2013]
Page 21
INSTALLATION INSTRUCTIONS — R35C| R35H
Installation - R35C
1.
Verify existing wall thickness — distance from
condenser coil to outdoor louver varies with sleeve
depth.
• Chassis includes ½" air bafe to accommodate the
most common condenser coil to outdoor louver
requirements.
• Optional condenser-side air bafe kit for chassis
installation in deeper than standard walls is available
from manufacturer.
2.
Verify air supply alignment — slide unit into wallsleeve. Supply duct on the cooling chassis should line
up with supply vent on room cabinet.
3.
Install bafes — Slide unit back out of wall sleeve.
Remove supplied bafes from kit bag. Install only one
set of left and right side bafes on condenser coil by
completing following steps:
A. Verify bafes come in contact with outdoor louver.
B. Verify bafes are directed inward toward center of
coil Figure 20.
C. Secure bafes tightly into existing holes of
condenser coil using screws provided.
Figure 20 Direction Of Bafes and Foam
Installation
Install 2" x ¹∕₂" foam tape
Figure 21 Front View of Chassis
NOTICE
Install correct condenser air bafes or performance
may be impaired.
4.
Apply 1” x 1” open-cell foam strips to weather
angle. Prevents outside air from entering around
chassis to room from sides and top of cabinet.
Install strips between wall sleeve and cooling chassis.
See Figure 20. Verify solid air seal between wall sleeve
and chassis. Air leakage from outdoor to indoor will
result in system problems (example — coils freezing,
short cycling, and constant running of unit).
R35C/H is equipped with a bracket allowing unit to
be adjusted up and down in the chassis of un-leveled
wall sleeves. Adjust leveler leg to desired height and
tighten down using bolts supplied on bracket . See
Figure 21.
5.
Connecting (optional) hydronic coil controls — If
hydronic heat option has been ordered, hydronic coils
will need to be eld installed on new unit.
A. Hydronic coils are not factory installed and need to
be ordered.
B. Coil with old unit can be located in subbase, under
chassis in special attachment. It is necessary to
know where coil is to be located and physical size
of coil if ordered for replacement. New coil should
be installed in same manner as coil it is replacing.
C. Remove 2-position connector assembly from kit
bag supplied with unit (2 yellow wires attached).
D. Connect 2-position connector to 2-position
connection located on bottom of control box panel.
P/N 2400103028, Rev. A [10/15/2013]21Made in USA
Page 22
INSTALLATION INSTRUCTIONS — R35C| R35H
6.
Field install (optional) Aquastat
A. Remove black jumper wire located on bottom panel
of control box (also terminated with 2-position
connector).
B. Cut jumper wire in middle and splice control to
jumper.
C. Place connector back into original location. Refer to
wiring diagram on unit for details.
7.
Secure chassis
• Verify all seals are properly located.
• Verify correct bafes are attached to condenser
coil, and properly orientated.
• Slide unit into nal position and tighten tie down
bolts or screws.
8.
Hard-wired units — If unit is hard wired, follow instructions on pages 38-40 to verify existing wiring and
over current protection.
A. Remove line cord wires from PTAC/PTHP power
entrance terminals.
B. Route power supply wiring through strain-relief
bushing and connect leads to power entrance terminals.
C. Secure strain-relief clamp. (If wiring is through
conduit, insert conduit through control box knockout and secure in place.)
D. DO NOT turn on power until completing instructions
in "Inspection and Startup" on page 28.
9.
Do not plug in line cord, Follow instructions in
"Inspection and Startup".
The Right Fit for Comfort22P/N 240010328, Rev. A [10/15/2013]
Page 23
INSTALLATION INSTRUCTIONS — R45C | R45H
Installation - R45C/R45H
1.
Verify existing wall thickness — distance from
condenser coil to outdoor louver varies with sleeve
depth.
• Two sets of air bafes are included to accommodate
most installation requirements.
• Air bafe kits are available from the manufacturer
for unique for applications. Have wall sleeve depth
available when ordering to ensure proper bafe size.
2.
Verify Weather Angle
• Slide unit into wall sleeve.
• If supply duct on cooling chassis does not line up
with supply vent on room cabinet, reverse factory
installed weather angle on top and sides allowing
approximately 1” of adjustment for alignment with
supply vent when mounting unit to wall sleeve. See
Figures 22 and 23.
• Slide unit back into wall sleeve and verify proper t.
3.
Install Bafes - Slide unit back out of wall sleeve.
Locate both sets of bafes from kit bag supplied with
unit. Install only one set of left and right side bafes
on condenser coil by completing following steps:
• Choose the proper tting bafes for your application
verify bafes selected come in contact with outdoor
louver.
Figure 22 Factory Located Weather Angle
Figure 23 Weather Angles Reversed To Gain
Extra Distance
• Verify bafes are directed inward toward center of
coil. See Figure 24.
• Secure bafes tightly into existing holes of condenser
coil using provided screws.
NOTICE
Install correct condenser air bafes or performance
may be impaired.
4.
Apply ½” x ½” open-cell foam strips around
supply air duct to ensure all conditioned air is delivered
into room. See Figure 24. Failure to do so results in
recirculation of conditioned air through cabinet causing
unit to short cycle and coil to freeze.
5.
Apply 1” x 1” open-cell foam strips to weather
angle. Prevents outside air from entering around
chassis to room from sides and top of cabinet.
Install strips between wall sleeve and cooling chassis
Figure 24. Verify solid air seal between wall sleeve and
chassis. Air leakage from outdoor to indoor will result
in system problems (example — coils freezing, short
cycling, and constant running of unit).
6.
Connecting (optional) hydronic coil controls — If
hydronic heat option has been ordered, hydronic coils
will need to be eld installed on new unit.
A. Hydronic coils are not factory installed and need to
be ordered.
Figure 24 Direction Of Bafes And Foam
Installation
P/N 2400103028, Rev. A [10/15/2013]23Made in USA
Page 24
INSTALLATION INSTRUCTIONS — R45C | R45H
B. Coil with old unit can be located in subbase, under
or above chassis in special attachment. It is
necessary to know where coil is to be located and
physical size of coil if ordered for replacement.
New coil should be installed in same manner as coil
it is replacing.
C. Remove 2-position connector assembly from kit
bag supplied with unit (2 yellow wires attached).
D. Connect 2-position connector to 2-position
connection located on bottom of control box panel.
7.
Field install (optional) Aquastat
A. Remove black jumper wire located on bottom panel
of control box (also terminated with 2-position
connector).
B. Cut jumper wire in middle and splice Aquastat to
jumper.
C. Place connector back into original location. Refer to
wiring diagram on unit for details.
8.
Secure chassis
• Verify all seals are properly located.
• Verify correct bafes are attached to condenser coil,
and properly orientated.
• Slide unit into nal position and tighten tie down
bolts or screws.
9.
Hard-wired units — If unit is hard wired, follow
instructions on pages 38-40 to verify existing wiring
and over current protection.
A. Remove line cord wires from PTAC/PTHP power
entrance terminals.
B. Route power supply wiring through strain-relief
bushing and connect leads to power entrance
terminals.
C. Secure strain-relief clamp. (If wiring is through
conduit, insert conduit through control box
knockout and secure in place.)
D. DO NOT turn on power until completing
instructions in "Inspection and Startup" on page
28.
10.
Do Not Plug Line Cord In, If In Used Condition.
Follow instructions in "Inspection and Startup".
The Right Fit for Comfort24P/N 240010328, Rev. A [10/15/2013]
Page 25
SEQUENCE OF OPERATION
General
R_ _C units are straight cool, single stage air conditioners
available with electric or hydronic heat.
R_ _H units are limited range, single stage heat pump.
Mechanical compression heating (heat pump mode) is
locked out at outdoor temperatures of approximately 35ºF
(1.7ºC) and below. Below these ambient temperatures,
auxiliary electric or hydronic heat will be used.
Microprocessor Control Board Thermostat and control
connections are made to control board.
A. Two conguration jumpers are located
on board, see Figure 25. Heat Pump
Conguration Jumper is 3 pin jumper.
• Straight Cool units R_ _C, the jumper should be
located on the outside two pins.
• Heat Pump units R_ _H, the jumper should be
located on the inside two pins.
B. Second conguration jumper “TEST” allows for
control’s internal timers to be by-passed for test
purposes. Placing jumper on two pins enables test
mode.
C. Status LED (Light Emitting Diode)
• LED1 is located on center of board. Series of
blinks communicates status of board. Between
blink sequence is separation of approximately 2
seconds. Status Code is listed below.
Figure 25 Control Board
TEST
Cong.
Jumper
LED
Indicator
Light
Heat
Pump
Cong.
Jumper
Trouble
Code
Status
(Blinks)
1
2
3
4
5
Normal Operation
Anti-Short Cycle Timer Active
Outdoor Coil Freeze Protection
Indoor Coil Freeze Protection
Simultaneous “Y” and “W” Call
Initial Power-Up or Power Restoration
When power is applied to unit, either for rst time or after
power failure, board will initialize itself.
1.
During initialization, LED1 will be lit continuously for
approximately 5 seconds.
2.
Following initialization, random start timer is initiated.
Timer adds randomly selected 5-120 seconds to startup sequence, reducing possibility of multiple units
starting at same time.
3.
Once random start timer has expired, 180 second
Anti-Short Cycle Timer is initiated and Processor Board
Trouble Code LED is set to blink 2 ash code. Timer
prevents compressor from rapid cycling.
4.
After Anti-Short Cycle Timer expires, Processor Board
Trouble Code LED is set to blink 1 blink Trouble Code,
indicating normal operation.
P/N 2400103028, Rev. A [10/15/2013]25Made in USA
Page 26
SEQUENCE OF OPERATION
R_ _C / R_ _H; Cooling Operation
( For unit mount controls)
1.
System Switch [SS] set to “Cool”, and Fan Cycle
Switch [FCS] set to “On” (Continuous Fan Operation),
indoor fan motor starts.
2.
Fan Cycle Switch [FCS] set to “Off” (Cycling Fan
Operation), indoor fan motor starts with call for cooling
from internal thermostat [T’stat].
3.
Units equipped with optional Motorized Fresh Air
Damper, and active Fresh Air Switch [FAS], damper
opens with call for indoor fan.
4.
Room temperature below thermostat setting fan
operation continues as noted above.
5.
Room temperature above thermostat setting, reversing
valve is energized, compressor and outdoor fan
starts provided Anti-Short Cycle Timer has timed out
from initial power-up, power restoration or previous
compressor on cycle. Operation continues until room
temperature satises thermostat.
6.
Once room temperature falls below set point by 3ºF
(2ºC), compressor, outdoor fan motor and reversing
valve are de-energized.
7.
FCS is set to “Off”, indoor fan continues to operate for
60 seconds after compressor stops.
8.
If FCS set to “On”, indoor fan continues to operate.
9.
As soon as compressor is de-energized, Anti-Short
Cycle Timer is initialized and prevents compressor from
starting again for another 180 seconds.
10.
While Anti-Short Cycle Timer is active, Processor Board
Trouble Code LED is set to blink 2 ash code.
11.
After Anti-Short Cycle Timer expires, Processor Board
Trouble Code LED is set to blink 1 blink Trouble Code,
indicating normal operation.
NOTICE
Remote-Mount Cooling Operation depends on features of
wall-mounted thermostat. By default fan will cycle with
call for cooling.
For thermostats with AUTO / ON fan switch, fan runs
continuously if this is “ON” (Continuous Fan Operation).
Fan will cycle with call for cooling if this is set to “AUTO”
(Cycling Fan Operation).
In cooling units will not start if indoor air temperature
is 60ºF (15.5 ºC) or below or if outdoor temperature is
below 40ºF (4.5ºC).
R_ _C / R_ _ H; Heating Operation
1.
System Switch [SS] set to “Heat”, and Fan Cycle
Switch [FCS] set to “On” (Continuous Fan Operation),
indoor fan motor starts.
2.
If Fan Cycle Switch [FCS] is set to “Off” (Cycling Fan
Operation), indoor fan motor starts with call for heat
from internal thermostat [T’stat].
3.
Unit equipped with optional Motorized Fresh Air
Damper, and is active with Fresh Air Switch [FAS],
damper opens with call for indoor fan.
4.
If room temperature is above thermostat setting fan
operation continues as noted above.
5.
If room temperature is below thermostat setting,
action of unit depends on outdoor temperature and
freeze sensor status.
NOTICE
Remote-Mount Heating Operation depends on features of
wall-mounted thermostat. By default fan cycles with call
for Heating.
For thermostats with AUTO / ON fan switch, fan runs
continuously if this is “ON” (Continuous Fan Operation).
Fan cycles with call for heating if this is set to “AUTO”
(Cycling Fan Operation).
• R_ _H; Mechanical Heating “Heat Pump"
1.
Outdoor coil temperature remains above 25 ºF (-4ºC),
compressor and outdoor fan start provided Anti-Short
Cycle Timer has timed out from initial power-up,
power restoration or previous compressor on cycle.
Operation continues until room temperature satises
thermostat.
2.
Once room temperature rises above set point by 3ºF
(2ºC), compressor and outdoor fan motor will de-energize.
3.
FCS set to “Off”, indoor fan continues to operate for
60 seconds after compressor stops.
4.
FCS set to “On”, indoor fan continues to operate.
5.
As soon as compressor is de-energized, Anti-Short
Cycle Timer initializes and prevents compressor from
starting again for another 180 seconds.
6.
While Anti-Short Cycle Timer is active, Processor
Board Trouble Code LED is set to blink 2 ash code.
7.
After Anti-Short Cycle Timer expires, Processor Board
Trouble Code LED is set to ash 1 blink Trouble Code,
indicating normal operation.
The Right Fit for Comfort26P/N 240010328, Rev. A [10/15/2013]
Page 27
SEQUENCE OF OPERATION
• R_ _H; Auxiliary Heating “Electric” or “Hydronic”
1.
Outdoor coil temperature falls to 25ºF (-4ºC) or
below for 180 seconds at anytime during heating call,
compressor and outdoor fan motor are de-energized
and auxiliary heat is energized.
2.
Anti-Short Cycle Timer is initiated, prohibiting
compressor operation for 180 seconds.
3.
Processor Board Trouble Code LED ashes 3 blink
Trouble Code, indicating auxiliary heat operation.
Heating operation with auxiliary heat continues until
outdoor coil sensor reaches 50ºF (10ºC).
• “Electric Heat”
1.
System Switch [SS] set to “Heat”, and Fan Cycle
Switch [FCS] set to “On” (Continuous Fan Operation),
indoor fan motor will start.
2.
Fan Cycle Switch [FCS] set to “Off” (Cycling Fan
Operation), indoor fan motor starts with call for
heating from internal thermostat [T’stat].
3.
Unit equipped with optional Motorized Fresh Air
Damper, and activated with Fresh Air Switch [FAS],
damper opens with call for indoor fan.
4.
Room temperature above thermostat setting fan
operation continues as noted above.
5.
Room temperature below thermostat setting, electric
heater is energized until room temperature satises
thermostat.
6.
Once room temperature increases above set point by
3ºF (2ºC), electric heaters de-energize.
• “Hydronic Heat”
• “Remote Wall Thermostat Controls”
A. Cooling and Heating operate identical to unit
mount controls.
B. See remote control manuals for control details.
C. Remote units do not use system switch, or FCS.
1.
FCS set to “On” (Continuous Fan Operation) and
unit has Control, indoor fan and fresh air motorized
damper operation are controlled by Control.
2.
Control senses temperature of 80 ± 5ºF (26 ± 3ºC)
or below, indoor fan will shut down and motorized
damper closes fresh air door.
3.
With call for heat, signal from processor board
activates water or steam valve.
4.
Unit equipped with eld installed Control [AS], indoor
fan start is delayed until hydronic coil reaches 100 ±
5ºF (38 ± 3ºC).
5.
Signal to water or steam valve continues until room
temperature rises above set point by 3ºF (2ºC).
6.
FCS set to “Off”, indoor fan continues to operate for
60 seconds or until hydronic coil temperature sensed
by Control reaches 80 ± 5ºF (26 ± 3ºC), whichever
occurs rst.
7.
FCS set to “On”, indoor fan de-energizes if Control
senses temperature of 80 ± 5ºF (26 ± 3ºC) or below.
P/N 2400103028, Rev. A [10/15/2013]27Made in USA
Page 28
INSPECTION & START-UP
Before Operating Unit
☐ Read and understand contents of this manual.
☐ Install unit per instructions outlined in this manual
and all applicable local and national codes.
☐ Verify electrical supply matches electrical
requirements of unit, and unit is properly
grounded.
☐ Examine control box. Verify all wire connections
are secure, and control board jumpers are in
proper positions. See "Electrical Connections"
Page 29.
☐ Verify chassis is properly tted to wall sleeve and
securely mounted to surrounding framing.
☐ Verify chassis is level:
– Pour water into drain pan.
– Verify water ows through drain hoses to
condenser side of unit.
☐ Verify indoor blower wheels and outdoor fan
blades are secured to their motor shafts, and
rotate freely.
Any obstruction of supply air, including use of deector
bafes, may cause condensate to form on louver or cabinet
(see Figure 38, page 31).
Figure 26 Proper Air Flow Example
☐ Verify all sheet metal panels are in place and
secure.
☐ Attach front panel to existing cabinet enclosure.
☐ Verify nothing interferes with room discharge air
or return air of units. Examples:
– Check for curtains or drapes that obstruct air
ow. See Figures 26 and 27.
– Check for plush carpeting that can obstruct
return air.
– Items like these can cause serious damage to
chassis.
For optimum performance of your PTAC/PTHP, avoid
restricting air ow. Position of curtains or drapes over
supply air grille may cause air to recirculate without
cooling room. Unit will short cycle and may cause
premature compressor failure.
Figure 27 Restricted Air Flow Diagram
The Right Fit for Comfort28P/N 240010328, Rev. A [10/15/2013]
Page 29
INSPECTION & START-UP
Electrical Connections
!
WARNING
Electrical shock hazard. Disconnect all power
before removing chassis, performing any cleaning,
servicing, or maintenance. Failure to do so could
result in death or serious injury
Refer to wiring diagram attached to unit for wiring details.
All eld wiring shall conform to requirements of authority
having jurisdiction or in absence of such requirements:
• United States
• National Electrical Code, ANSI/NFPA 70
• Canada
• CSA C22.1 Canadian Electrical Code Part 1.
UNITS RATED 208/230V — RetroAire unit is wired for
230v primary voltage from manufacturer.
Transformer must be rewired by installer if jobsite voltage
is 208v.
Change transformer tap from orange to red. See wiring
diagram for details.
Figure 28 TEST Jumper (selects heat pump or
straight cooling)
HP
Straight
Cool Mode
Mode
(jumper center
& top pins)
Heat Pump
Mode
(jumper center
& Btm. pins)
HP
HP
Setting Control Board Jumpers
Control board has two sets of factory installed jumper pins
Figure 29 TEST Jumper (selects heat pump or
on control board, HP jumper and TEST jumper.
HP Jumper — to select heat pump or straight cooling
Pins determine whether unit operates as straight cooling or
as heat pump. See Figures 28 and 29.
• Jumper right pin to center pin for heat pump
operation.
• Jumper left pin to center pin for straight cooling
operation.
TEST Jumper — to select normal or test mode
Jumper is for use in testing only. See Figures 29 and 30.
• When
JUMPER
pins are jumpered together, all
timers are eliminated (example — anti-short cycle,
purge, etc.).
• Used mainly used for production line testing. May be
used for eld testing.
• Units are factory set with jumper on only one pin
(normal operation position).
Test mode
(pins jumpered)
straight cooling)
Normal operation
(pins not jumpered)
TEST
NOTICE
Do not leave unit operating with TEST jumper in
TEST position.
P/N 2400103028, Rev. A [10/15/2013]29Made in USA
Page 30
INSPECTION & START-UP
Start Up
1.
Verify unit is secure and level.
2.
Heat pump units only — Verify thermostatic drain
pan valve is operating correctly. Valve should be closed
if temperature is above 60°F and open if temperature
is below 60°F.
3.
Test optional fresh air damper. Set damper door
switch to "YES" position, verify damper opens and
allows fresh air to be moved into space. Set damper
door switch to "NO" position. Verify ow of air into
space has stopped. Fresh air will only be available
when indoor fan is running.
4.
Verify HP jumper is set correctly for unit type. See
Figure 28, page 29
5.
Set TEST jumper to test mode. Will disable time
delays, including anti-short-cycle and purge times. See
Figure 30.
6.
Verify unit is wired according to instructions, including
requirements on page 28.
7.
Connect Electric power to unit .
8.
Turn on unit to check for proper operation. Check condensate removal by pouring water into base pan, place
unit in cooling mode, and with condenser fan running,
verify water is picked up by slinger ring and thrown
onto outdoor coil.
Figure 30 Circuit Board
TEST JUMPER
NOTICE
Compressor will not start until anti-short time period
has elapsed. On power-up, there will be delays for
control board initialization and random-start timing.
See “Sequence of Operation” on page 25.
Unit-Mounted Thermostat
1.
Use system switch to place PTAC/PTHP in either COOL,
HEAT, or
in all positions.
2.
Use fan speed switch to place fan in either LOW
or HIGH speed.
heating and cooling.
3.
Test operation of Fan Cycle switch (toggle switch on
side of control box), with switch set at ON (continuous
fan operation) or AUTO (cycling with thermostat)
for both heating and cooling. Set switch in desired
position.
4.
Rotate thermostat knob to left to increase setpoint
temperature, or right to decrease. Turning unit-mounted thermostat knob to far left will produce warmest
room temperature, while turning it way to right will
produce coolest. Setting can be adjusted for personal
comfort.
OFF
position. See Figure 31. Test operation
Test operation in both positions for
HEAT
PUMP
JUMPER
Figure 31 Mount Control
THERMOSTAT KNOB
The Right Fit for Comfort30P/N 240010328, Rev. A [10/15/2013]
Page 31
INSPECTION & START-UP
NOTICE
DO NOT rotate thermostat knob back and forth
from heating to cooling. This causes compressor to
cycle on and off rapidly and will cause damage to
compressor. Allow compressor to remain off for at
least three minutes prior to restarting unit.
Remote-Mounted Thermostat
1.
Use thermostat to place PTAC/PTHP in either COOL,
HEAT, or OFF position. Test operation in all positions.
2.
If thermostat is tted with fan switch, set as desired
places fan in either ON, OFF, or AUTO. Test operation
in all positions.
3.
Check thermostat calibration for both heating and
cooling operation.
Straight Cooling PTAC's
Cooling Cycle
1.
Place thermostat or system switch in COOL position.
2.
Adjust thermostat to cooler temperature until indoor
fan starts running. Compressor and outdoor fan should
turn on and cold air begin to ow from unit. Let unit
continue operating to cool room and remove humidity.
3.
After unit starts running and space gets cooler, adjust
thermostat to warmer temperature until compressor
cycles off.
4.
If colder room temperature is desired, adjust thermostat to cooler temperature setting, turning compressor
and both fans back on.
5.
If warmer room temperature is desired, adjust thermostat to warmer temperature setting. Compressor
and outdoor fan stops and indoor fan switches off after
sixty-second purge time has elapsed.
6.
Place thermostat or system switch in the OFF position.
All operation should stop.
NOTICE
Room temperature must be above 65°F (18°C) for
compressor to operate in cooling mode on PTAC's
with unit mounted controllers.
Heating Cycle — Electric Option
1.
Place thermostat or system switch in HEAT position.
2.
Adjust thermostat for warmer temperature until
indoor fan starts running and electric heater coil starts
emitting heat.
3.
Outdoor fan does not run during heating cycle.
4.
After unit starts running and space gets warmer,
adjust thermostat to cooler temperature until electric
heater turns off.
5.
Warmer room temperature is desired, adjust
thermostat to warmer temperature setting, turn
electric heater back on.
6.
Cooler room temperature is desired,
thermostat to cooler temperature setting
electric heater turns off. Indoor fan will switch off after
sixty-second purge time has elapsed.
7.
Place thermostat or system switch in OFF position. All
operation should stop.
adjust
until
NOTICE
Room temperature must be below 85°F (29.4°C)
to energize heater on PTAC's with unit-mounted
controllers.
Heating Cycle — Hydronic Option
Verify motor valve is rated for correct voltage. RetroAire
units with unit mount controls will power hydronic valve
that is same voltage as unit (ex: unit rated 208/230v will
power 208/230v).
Switch is provided on control box to change from NO to
NC. Verify wiring diagram (located on unit) and voltage
application for specic unit.
Other valve congurations and voltage options are
available. Consult Manufacturer if unit voltage does not
match your valve application.
1.
Place thermostat or system switch in HEAT position.
2.
Adjust thermostat to warmer temperature.
– Signal from processor board activates water or
steam valve.
– Motorized valve opens and allows hot water or
steam to run through coil.
– Indoor fans run, blowing air through hydronic
NOTICE
When unit is rst powered up, high humidity
conditions can cause condensation to form on
discharge grill. Keep doors and windows closed to
reduce humidity, condensation will evaporate.
P/N 2400103028, Rev. A [10/15/2013]31Made in USA
coil. Units equipped with Control, indoor
fan and motorized damper operation will be
delayed until hydronic coil reaches 100 ± 5°F
(38 ± 3°C).
– Signal to water or steam valve will continue
until room temperature rises above setpoint by
3°F (2°C).
Page 32
INSPECTION & START-UP
3.
After unit starts running and area is warmer, adjust
thermostat to cooler temperature, hydronic valve will
close and indoor fan will switch off after sixty-second
purge time has elapsed.
4.
For warmer room temperature, adjust thermostat to
warmer temperature setting, which opens hydronic
valve and turns on indoor fan.
5.
For cooler room temperature, adjust thermostat to
cooler temperature setting. Hydronic valve closes and
indoor switches off after sixty-second purge time has
elapsed.
6.
Place thermostat or system switch in OFF position.
All operation should stop.
NOTICE
Room temperature must be below 85°F (29°C) for
hydronic heater to operate on PTAC's with unitmounted controllers.
Hydronic valve is 24Vac normally open valve. Should
power be interrupted, valve will default to open
position.
Testing Completion For Cooling-Only PTAC's
If TEST jumper was set to test mode verify it is set back
to normal operation. See Figure 29, page 29.
NOTICE
Do not leave unit operating with TEST jumper in
TEST position. Prolonged operation with unit on test
mode will cause damage to internal components.
5.
Warmer room temperature desired, adjust thermostat
to a warmer temperature. The cooling mode will cease
and the compressor and outdoor fan will stop. The
indoor fan will switch off after the sixty-second purge
time has elapsed.
6.
Place thermostat or system switch in OFF position.
All operation stops.
NOTICE
Room temperature must be above 85°F (29°C) for
compressor to operate in cooling mode on PTHP's
with unit-mounted controllers.
7.
Place system switch in OFF position. All operation
stops.
Heating Operation — Heat Pump Units — Outdoor
Temperature Above 40°F (4°C)
1.
Place thermostat or system switch in HEAT position.
2.
Adjust thermostat to warmer temperature setting until
indoor fan start to run. Compressor and outdoor fan
turn on, warm air begins to ow.
3.
Unit starts to run and space gets warmer, adjust
thermostat to cooler temperature until compressor
cycles off.
4.
Warmer room temperature, adjust thermostat to
warmer temperature setting turning indoor and
outdoor fans, and compressor back on.
5.
Cooler room temperature is desired, adjust thermostat
to cooler temperature setting. Heating mode ceases
and compressor and outdoor fan stops. Indoor fan
switches off after sixty-second purge time has elapsed.
NOTICE
Room temperature must be above 85°F (29°C) for
Heat Pump PTHP's
NOTICE
Unit equipped with reversing valve energized for
compressor to operate in cooling mode on PTHP's
with unit-mounted controllers.
6.
Place thermostat or system switch in OFF position. All
operation stops.
cooling and de-energized in heating mode.
NOTICE
Cooling Cycle — Heat Pump Units
1.
Place thermostat or system switch in COOL position.
2.
Adjust thermostat to cooler temperature until indoor
fan starts running. Compressor and outdoor fan turn
on and cold air begins to ow from unit. Let unit
continue operating to cool room and remove humidity.
3.
Unit starts running and space gets cooler, adjust
thermostat to warmer temperature until compressor
cycles off.
4.
Colder room temperature desired, adjust thermostat
to cooler temperature setting, turning the compressor
and both fans back on.
The Right Fit for Comfort32P/N 240010328, Rev. A [10/15/2013]
Heat pump units are “Limited Range” equipped with
back-up electric resistance heat. Limited Range
heat pumps are designed to operate when outdoor
temperatures are between 75°F(24°C) and 40°F
(4°C) and with maximum indoor temperature of
85°F (29°C) . When outdoor temperature falls
below 40°F (4°C) unit will switch from heat pump to
electric resistance heat, or optional hydronic heat if
selected. Electric heat or hydronic heat will remain
heat source until outdoor temperatures rise above
50°F (10°C). RetroAire heat pumps (R_ _H) are
single-stage heating units. Electric heat and heat
pump will NOT operate simultaneously.
Page 33
INSPECTION & START-UP
Auxiliary Heating Operation — Heat Pump Units
— Outdoor Temperature Below 40°F (4C°) —
Electric Option
1. Place
2.
3.
4.
5.
6.
thermostat or
Adjust thermostat to warmer temperature until indoor
fans start running and electric coil starts emitting heat.
After unit starts running and space warms, adjust
thermostat to cooler temperature until electric heater
turns off.
Warmer room temperature is desired, adjust
thermostat to warmer temperature setting, which
turns electric heater back on.
Cooler room temperature is desired,
thermostat to cooler temperature
electric heater turns off. Indoor fan switches off after
sixty-second purge time has elapsed.
Place thermostat or system switch in OFF position. All
operation stops.
system switch in HEAT position.
adjust
setting until
NOTICE
Room temperature must be below 85°F (29°C)
to energize heater on PTHP's with unit-mounted
controllers.
5 kW heat models only — in event limit switch
opens and de-energizes electric heat, reset limit switch
manually;
–Turn power off
–Remove control box cover.
–Locate limit switch.
–Push reset button in on the face of the switch. See
Figure 32, page 34.
– After unit starts running and space gets
warmer, hydronic valve closes and indoor fan
switches off after sixty-second purge time has
elapsed.
3.
After unit starts running and space gets warmer,
adjust thermostat to cooler temperature setting,
hydronic valve closes and indoor fan switches off after
sixty-second purge time has elapsed.
4.
Desired warmer room temperature,
thermostat to warmer temperature setting
opens hydronic valve and turns on indoor fan.
5.
Desired cooler room temperature, adjust thermostat to
cooler temperature setting. Hydronic valve closes and
indoor fan switches off after sixty-second purge time
has elapsed.
6.
Place thermostat or system switch in OFF position. All
operation stops.
adjust
, which
NOTICE
Room temperature must be below 85°F (29°C) for
hydronic heater to operate on PTHP's with unitmounted controllers.
Hydronic valve is 24Vac normally open valve.
Should power be lost to unit, valve defaults to open
position.
Completion Of Testing For Heat Pumps
Operation testing is complete. If TEST jumper was set to
test mode verify it is set back to normal operation (see
Figure 28, page 29).
Auxiliary Heating Operation — Heat Pump Units —
Outdoor Temperature Below 40°F (4°C) — Hydronic
Option
1. Place
2.
P/N 2400103028, Rev. A [10/15/2013]33Made in USA
thermostat or
Adjust thermostat to warmer temperature.
Following occurs:
– Signal from processor board activates water or
steam valve.
– Motorized valve opens and allows hot water or steam
to run through coil.
– Indoor fans run, blowing air through hydronic coil
• Units equipped with Control, indoor fan and
motorized damper operation will be delayed until
hydronic coil reaches 100 ± 5°F (38 ± 3°C).
– Signal to water or steam valve continues until
room temperature rises above setpoint by 3°F
(2°C).
system switch in HEAT position.
Page 34
MAINTENANCE
Monthly Inspection And Maintenance
!
WARNING
Electrical shock hazard — disconnect power to
To manually reset limit switch;
– Remove control box cover.
– Locate limit switch.
–Push reset button in. See Figure 32, page 37.
replacement PTAC/PTHP before servicing or
accessing control compartment. Failure to do so
Figure 32 Manual Reset Limit Switch
could result in severe personal injury or death.
Reset Button
NOTICE
It is illegal to discharge refrigerant into atmosphere.
Use proper reclaiming methods and equipment when
servicing RetroAire replacement PTAC/PTHP.
For optimum performance and reliability of your RetroAire
replacement PTAC/PTHP, manufacturer recommends
performing the following inspections and maintenance on
a monthly basis. Units that are installed in harsh or dirty
environments will require more frequent inspections and
maintenance.
Disconnect power to unit and remove access panels.
☐ Clean or replace indoor air lter.
☐ Vacuum return air grille surface.
☐ Inspect & clean chassis interior for rodent or insect
infestation.
☐ Clean & ush condensate drain pan and chassis
base pan.
☐ Verify condensate drain is functioning properly, if
applicable.
☐ Inspect refrigeration tubing, braze joints, for
signs of refrigerant leaks (oil residue). Repair if
necessary.
☐ Inspect indoor and outdoor coils. Verify dirt
or debris have not collected on ns. Clean if
necessary. Take care not to damage coil ns when
cleaning. Use n comb to straighten any bent
ns.
☐ Examine control box. Verify all wire connections
are secure.
☐ Verify indoor blower wheels and outdoor fan
blades are secured to their motor shafts.
☐ Verify dirt or debris have not collected on indoor
blower wheels and outdoor fan blades. Use
vacuum and soft brush to clean if necessary.
☐ Units with hydronic option installed, inspect
piping, braze joints, for signs of water leaks.
Repair if necessary.
☐ Clean exterior cabinet as desired with mild soap
or household cleaner.
☐ 5 kW heat models only — in event limit switch
opens and de-energizes electric heat, manually reset
limit switch.
The Right Fit for Comfort34P/N 240010328, Rev. A [10/15/2013]
Clean or replace return air lter as needed. Allowing
dust to collect on lter will cause unit to lose
efciency and eventually malfunction. Check lter
at least once month. Some environments may
require more frequent replacement, depending on
particulate in air stream.
If new air lter is needed for your RetroAire
replacement PTAC/PTHP, consult manufacturer for
availability and/or proper sizing.
Seasonal Start-Up And Maintenance
Perform complete mechanical check and maintenance
inspections at beginning of cooling and heating season.
Disconnect power to unit and remove access
panels.
• Perform inspections and maintenance dened in
"Monthly Start-Up And Maintenance."
• Visually check equipment. Look for changes in unit such
as damaged coils or evidence of extended wear on any
moving parts.
• Check for unusual odors, oil leaks, or stains on or
around coil and refrigerant lines. Presence of oil may
indicate potentially serious problem such as refrigerant
leak (example — burned motor windings, water, or
refrigerant).
• Verify base pan is clean.
• Inspect all electrical connections. Look for frayed wires
and poor connections. Terminal ends that are loose will
eventually fail, causing loss of performance or worse.
*Note:
Button will pop
out when limit
switch opens.
Push in to reset.
NOTICE
Page 35
MAINTENANCE
• Check fan motors and blower assemblies. Some units
may require drop of light oil to motors and/or bearing
assemblies (look for oil cups). Verify set-screws and
motor mounting hardware are secure.
• Brush and/or vacuum centrifugal fan blades and blower
cage assemblies.
• Inspect both indoor and outdoor coils. Use n comb
to straighten any damaged ns.
for proper operation.
Coils must be clean
Heat Pump Units — Temporary Emergency
Heating Mode
Heat pump failure, control board can be forced into electric
heat mode. This is temporary solution until heat
pump system is repaired.
NOTICE
Do not use solvent-based cleaner to clean coils,
some solvents will produce noxious odor when unit is
operating.
• Look for oil leaks or stains on or around all braze
joints and refrigerant lines. Presence of oil indicates
potentially serious problem (such as a refrigerant leak).
• Inspect and clean drain pan and drain line(s). Use of
anti-fungicide tablet to keep condensate system free
from bacterial contaminants is recommended.
• Verify unit pitch. Building and equipment may settle,
causing shift in direction of condensate ow. Unit
should pitch minimum of 5°(at least ½”) to outside
allowing for proper drainage.
Troubleshooting Sensors
1.
2.
• Locate circuit board in control section of unit.
• Locate terminals where outdoor sensor connects to
circuit board.
• Use small needle nose type pliers, disconnect one side
of sensor from circuit board. 2-stage thermostat will
provide Emergency heat.
• Circuit board sees this as outdoor coil freeze condition
energizing electric resistance heater on call for heat.
• See "Manual Reset Limit Switch". See Figure 34,
page 34 to reset limit switch if needed.
See Figure 33 for location of sensor connections to
control board.
If temperature response of indoor or outdoor sensor is
not correct, disconnect sensor from control board and
check sensor resistance. Replace sensor if resistance is
not close to values in Table 4.
• Check weep holes along rear ange of base pan to
ensure free of debris.
• Check seal around unit is not broken or damaged.
NOTICE
Air leaks make conditioned area uncomfortable
drafty or produce noise. Visually inspect foam gasket
between wall and unit, taking note of separation
between air inlet for condenser and condenser coil
discharge. These areas must be sealed off from
each other. If you experience poor cooling operation
or erratic operation, check for air recirculation at
condenser coil.
• Replace access panels and reconnect electrical power.
• Test unit operation.
Table 4 Sensor Resistance Values
Resistance, K ohms
77 (25°C)10.0 K
50 (10°C)19.9 K
35 (1.6°C)30.0 K
30 (-1.1°C)34.4 K
Figure 33 Sensor Connections On Control
Board
Indoor Sensor Connections
Outdoor Sensor Connections
P/N 2400103028, Rev. A [10/15/2013]35Made in USA
Page 36
Troubleshooting
TROUBLESHOOTING
!
WARNING
Fire, explosion, and electrical shock hazard. Troubleshooting procedures shall be conducted by a qualied
technician. Improper installation could result in death or serious injury.
SymptomSuggestion
No heat or cooling
Thermostat calls for cooling, no
cool air is coming from unit.
Light on circuit board is blinking.
Circuit board light is blinking 3 or 4
times, there is no freeze condition.
(See Table 13, page 38)
Thermostat is satised, fan is still
running.
• Verify unit has power and thermostat is satised. If thermostat is not satised,
call your installing contractor or service contractor.
• Verify continuity between thermostat and unit. Verify 24 Vac is present across
terminals C and R.
• Check outdoor coil for dirt debris, remove any foreign material. Locate high
pressure switch reset button and push button.
• Some units are equipped with LCDI (Leakage Current Detection Interrupt) line
cord. Verify line cord is reset by pressing reset button at line cord plug.
Note: If evaporator fan is operational and above suggested procedures have been followed, and there is no
cooling being supplied by unit, contact trained heating and cooling professional.
Circuit board uses light for diagnostic purposes. Code determination:
1 blink = normal operation
2 blinks = compressor lockout (ASCT — Anti-Short Cycle Timer)
3 blinks = outdoor freeze condition
4 blinks = indoor freeze condition
5 blinks = simultaneous Y and W call (Straight cooling units only)
• Verify sensors have not been damaged.
• Remove sensor wires from control board and take resistance measurements,
compare to following sensor resistances. Indoor and outdoor coil sensor wires
and control board are labeled.
• Thermostat set to Auto mode, once thermostat is satised, fan stays energized
for extra 60 seconds to purge unit of excess cool or warm air in plenum.
• If thermostat fan switch is set to ON, fan stays energized regardless of
thermostat being satised or not. To turn fan off turn unit off or turn thermostat
fan switch to AUTO.
Units equipped with electric heaters have temperature limit switch to prevent electric
Thermostat calls for heat, no heat
comes from unit.
heater from reaching unsafe temperatures. After calling for heat, heater is not
energized, check for continuity across limit. If limit is open, replace with equivalent
limit switch. Auto reset / Manual reset Switch (Requires trained professional)
• Verify unit has power or thermostat has been satised. If unit has power and
thermostat is satised, turn thermostat few degrees above room temperature.
• Verify LCDI line cord has not tripped.
Thermostat calls for heat while in
heat pump mode, heated air is not
coming from unit.
• Verify thermostat while in heat pump mode is not energizing O terminal.
RetroAire units are designed to work in heat pump mode when 24vac is present
across Y and C.
• Verify heat pump jumper on control board is jumping two pins labeled “HP”. See
control board jumper locations, Figure 28, page 29.
• Verify there are no freeze conditions. See "Circuit board light is blinking" above
for more information.
The Right Fit for Comfort36P/N 240010328, Rev. A [10/15/2013]