USER GUIDE
RECEIVER-IN-EAR HEARING INSTRUMENT
Hearing instrument type designations for models included in this user guide are: BRIE, FCC ID: X26BRIE,
IC: 6941C-BRIE and VE312, FCC ID: X26VE312, IC: 6941C-VE312. Please see page 7 for list of models
referring to all types.
Statement:
This device complies with part 15 of the FCC rules and ICES-003 of the IC rules.
Operation is subject to the following two conditions: (1) this device may not cause harmful inter ference,
and (2) this device must accept any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules and ICES-003 of the IC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from the one in which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications can void the user´s authority to operate the equipment.
2
Intended use
Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compensate for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify,
and transfer sound to the ear drum of a hearing impaired person.
The products are in compliance with the following regulatory requirements:
• In EU: the device conforms to the Essential Requirements according to Annex I of Council Directive
93/42/EEC for medical devices (MDD) and essential requirements and other relevant provisions of Directive 1999/5/EC (R&TTE).
• The declaration of conformity may be consulted at www.resound.com
• In US: FCC CFR 47 Part 15, subpart C.
• Other identified applicable international regulatory requirements in countries outside EU and US. Please
refer to local country requirements for these areas.
• In Canada: these hearing instruments are certified under the rules of IC.
• Japanese Radio Law and Japanese Telecommunications Business Law Compliance. This device is
granted pursuant to the Japanese Radio Law (電波法) and the Japanese telecommunications Business
Law (電気通信事業法) This device should not be modified (otherwise the granted designation number
will become invalid)
• Patents
US 7,593,537 US 8,00,849
3
4
Introduction
Congratulations on the purchase of your new hearing instruments. ReSound’s innovative sound technology
and design, combined with the customized device programming selected by your hearing care professional, will make hearing a more enjoyable experience. Hearing instruments will enable you to hear sounds
that you may not have heard in years because of your hearing loss. Practice and a positive attitude are
important in learning to use hearing instruments. Your ReSound instruments have been adjusted according
to your individual hearing loss and needs. Some people adjust quickly to wearing hearing instruments in
their ears and hearing new sounds; other people may need more time.
Please read this manual carefully in order to wholly benefit from the use of your hearing instruments. With
proper care, maintenance, and usage, your hearing instruments will aid you in better communication for
many years. Ask your hearing care professional if you have any questions.
ReSou nd is a regis tred trad e mark of Re Sound A /S
5
Hearing instrument model:
Model 61: Battery size 312
Model 62: Battery size 13
Receiver tube length:
Dome size:
Left serial number:
Right serial number:
6
Receiver-in-the-ear (RIE) hearing instruments of type VE312 with FCC ID: X26VE312,
IC: 6941C-VE312, and size 312 battery are
available in the following variants:
CL861-DRW
Receiver-in-the-ear (RIE) hearing instruments of type BRIE with FCC ID X26BRIE, IC
number 6941-BRIE and size 13 battery are
available in the following variants:
SO862-DRW, CL862-DRW
The identification number for the VE312 device
model can be found at location “13” as indicated in
the illustrations on page 10.
The identification number for the BRIE device models can be found at location “14” as indicated in the
illustrations on page 11.
7
Contents
Statement: .............................2
Intended use ...........................3
Introduction.............................5
Contents ...............................8
Getting started .........................12
SmartStart ............................12
Inserting/Replacing the battery.............12
Low battery indicator ....................13
Low battery indicator when paired with
wireless accessories only .................13
Sports lock ............................14
Inserting/Removing hearing instruments......14
Multi-Function buttons ...................16
Flight mode............................19
Telephone use..........................20
Listen to radio or TV .....................21
8
Using ReSound Hearing Instruments with
iPhone®, iPad®, and iPod touch® ...........21
Cellular phones.........................21
PhoneNow ............................22
Telecoil (optional)........................24
Tele-loop systems .......................24
Direct audio input (optional) ...............24
Connecting/Disconnecting audio boots ......25
Care and maintenance ...................26
Daily maintenance.......................27
The receiver tube .......................28
Cleaning the receiver tubes and domes ......28
Cleaning RIE or molds ...................28
Changing wax guard for receiver tube .......29
How to apply domes.....................30
Using ReSound hearing instruments with
smart phone apps.......................31
General precautions .....................32
General warnings .......................32
Battery warning information ...............34
Hearing instrument expectations ...........35
Warning to hearing aid dispensers ..........36
Important notice for prospective
hearing aid users .......................36
Children with hearing loss.................37
Troubleshooting Guide ...................38
Technical data..........................42
Warranty and repairs ....................46
Temperature test, transport and
storage information ......................46
9
1. Receiver tube
2. Receiver Open Dome
3. Receiver Tulip Dome
4. Receiver Power Dome
5. RIE mold
6. Sports lock
7. Battery compartment
8. Receiver
9. Multi-function push button
10. LP receiver tube
11. MP receiver tube
12. HP receiver tube
13. Model, and serial number
14. UP Receiver/Mold
15. Left/Right indicator (in battery door)
10
61 model
9
1
2
13
15
8
7
12 1410 11
1. Receiver tube
2. Receiver Open Dome
3. Receiver Tulip Dome
4. Receiver Power Dome
5. RIE mold
6. Sports lock
7. Battery compartment
8. Receiver
9. Multi-function push button
10. LP receiver tube
11. MP receiver tube
12. HP receiver tube
13. Model, and serial number (in batter y chamber)
14. UP Receiver/Mold
62 models
9
7
13
1
8
2
3
54
6
11
Getting started
On/Off function
1. When the battery door is closed, the hearing instrument turns on,
and the default program will be activ ated.
2. To turn off the hearing instrument, open the battery door. Use your
fingernail to pull it open.
On
Off
SmartStart
Hearing instruments can be turned on once you have placed them on your ears. If you prefer to turn them on
just prior to placing them on your ear, your hearing care professional can activate a function called SmartStart. This function will delay the time in which the hearing instruments turn on after the battery compartment is closed. With SmartStart, a beep will be heard for each second of the delay period.
Inserting/Replacing the battery
1. Open the battery door completely by using your fingernail. Remove the used
battery if present.
2. Prepare the new battery (please refer to page 6 for information on appropriate
battery type/size for your hearing instrument). Remove the protective foil and
wait 2 minutes before inserting the battery into the hearing instrument to
allow activation of the battery.
3. Insert the new battery with the positive side in the correct position.
4. Gently close the battery door.
12
3
2
1
Tip:
i
1. Always use new Zinc-Air batteries that have a minimum remaining shelf life of one year.
2. Whenever the hearing instruments are not in use, remember to turn them off to avoid unnecessary
battery consumption.
Low battery indicator
Your hearing care professional can set your hearing instrument to give an acoustical indication when the battery is reaching its end of life. The hearing instrument will reduce amplification and emit a melody if battery
power gets too low. This signal will recur ever y 15 minutes until the hearing instrument automatically switches
off. It is recommended that you keep spare batteries on hand.
Low battery indicator when paired with wireless accessories only
Active usage of the ReSound accessories (Remote Control 2, Phone Clip+, TV Streamer 2, Micro Mic
and Multi Mic) requires more batter y power from the hearing instruments than when these are working on
their own meaning that battery life is highly dependent on the amount of wireless accessory usage. When
the batter y in the hearing instrument has depleted to a level at which use of the ReSound TV Streamer
2, Phone Clip+, Micro Mic and Multi Mic cannot be supported, the hearing instrument will play two sets
of descending tones. After this, your hearing instrument and ReSound Remote Control 2 will continue
to work as usual, but you will not be able to use your ReSound T V Streamer 2, Phone Clip+, Micro Mic and
Multi Mic. At some point the battery level will not support the remote control either and you will once again
hear the descending tones. The hearing instruments will continue to work as usual. Once a new battery is
inserted, full operation of the accessories will resume.
13
Sports lock
The spor ts lock will be applied or adjusted by your hearing care professional.
Inserting/Removing hearing instruments
Insertion (custom RIE and UP molds)
1. Hold the RIE mold between your thumb and index finger and position its sound
outlet in your ear canal.
2. Slide the RIE mold all the way into your ear with a gentle, twisting movement.
3. Move the RIE mold up and down and gently press to ensure it is positioned correctly
in the ear. Opening and closing your mouth can ease insertion.
4. Make sure the hearing instrument is seated behind the ear.
By experimenting, an easier method may be discovered. With proper insertion, hearing
instruments should fit snugly but comfortably. If hearing instruments cause irritation of
the ears, contact your hearing care professional.
i Never attempt to modify the shape of the hearing instrument, RIE molds, or tubing yourself.
Tip: It may be helpful to pull the top of your ear back with your opposite hand during insertion to open
i
the ear canal.
14
Insertion (domes)
1. Hold the receiver tube where it bends, and
gently place the dome into the ear canal.
Push the dome far enough into the ear canal
so that the receiver tube lies flush with the
side of the head.
2. It is important that the tube and the dome fit
correctly into your ear.
3. When the dome is placed correctly, you should not be able to see the receiver tube sticking out when
facing a mirror.
i Note: You should never attempt to bend or modify the shape of the receiver tube.
Removal (RIE molds)
1. Grasp the removal string and pull the RIE or UP mold outward.
2. Consult your hearing care professional if you have difficulties removing the hearing instrument.
Removal (domes)
1. Hold the receiver tube with your thumb and forefinger and remove the tube.
2. Consult your hearing care professional if you have difficulties removing the
hearing instrument.
15
Multi-Function button
The multi-function button will allow you to use up to four different listening programs, each of them suitable
for certain situations.
Multi-function button (61 model only)
Your hearing care professional can fill out the following table for you.
Program Description of when to use
1
2
3
4
16
Multi-function button (62 models only)
When using the multi-function button to switch programs, each press will move the instrument to the next
program. For example, if it was in program 1 it will switch to program 2, if it was in program 2 it will switch
to program 3 etc.
When you close the battery door and switch the instrument on, it will start in program 1. Press the multifunction buttons if you want to move to a different listening program.
If you have two hearing instruments with the synchronization function enabled, program changes to one
instrument will automatically repeat in the second instrument. When a program change is made in one
instrument, you will hear the same amount of confirmation beeps in the second instrument.
Your instrument has a fully automatic volume control. Therefore, it should not be necessary to control the
volume manually.
However, in addition to controlling listening programs, the multi-function button provides you with the ability
to adjust the amplification to your liking.
17
If you have two hearing instruments with the synchronization function enabled and you have the multifunction button set for volume control functionality, volume adjustments to one instrument will automatically
repeat in the second instrument. When a volume control adjustment is made in one instrument, you will hear
a confirmation beep. A beep in the second instrument will follow.
The multi-function button is designed to change the volume or listening programs of the hearing instrument,
based on different ways it is pressed.
If necessary, your hearing care professional can change these settings and fill in the following table to indicate the new settings:
Model 61:
Multi-function button action Right ear Left ear
Short press
Long press
Model 62:
Multi-function button action Default setting New setting
Short press up Increases volume
Long press down Decreases volume
Long press up (3 seconds) Changes programs
Long press down (3 seconds) Activates streaming
i Flight mode
When boarding a flight or entering an area where RF transmitters are prohibited, wireless functionality must
be deactivated, as it is not allowed to radiate radio signals during flights or in other wise restricted areas.
It is possible to disable wireless operation by opening and closing the battery compartment three times
within a ten second period (open-close, open-close, open-close). Your instruments will now be in flight
mode.
If the hearing instrument is in flight mode, the hearing instrument must have been operating in flight mode
for at least 10 seconds before attempting to enable wireless again. It is possible to re-enable wireless
operation by opening and closing the battery door once. 10 seconds after this operation is completed,
wireless operation will begin again.
Note: It is important to wait an additional 15 seconds after wireless function resumes before open-
i
ing and closing the battery compartment again for any reason. If the battery compartment is opened and
closed during this 15 second window, flight mode will resume.
19
Telephone use
If your hearing instruments are fit with a receiver open dome or receiver tulip dome, you can probably use
the telephone as you normally would by holding it up to your ear canal opening. If your hearing instruments
are fit with a receiver power dome or RIE or UP mold, finding the optimal position for holding a telephone
while using a hearing instrument may require practice for some individuals, and one or more of the following
suggestions may be helpful.
1. Hold the telephone as you would normally.
2. Hold the telephone towards the top of the ear (closer to where the
microphones are located).
3. If whistling occurs, it may take a brief moment of holding the telephone in
the same position before the hearing instrument adapts and reduces the
feedback.
4. Any whistling may also be decreased by holding the telephone slightly away
from the ear.
5. Depending on your individual needs, your hearing care professional may
activate a program specifically for telephone use.
20
Listen to radio or TV
When listening to the TV or the radio, start out by listening to news commentators since they usually speak
clearly, then try other programs.
If you find it difficult to listen to TV or radio, your hearing care professional will be able to give you advice on
available wireless accessories to enhance your listening capabilities for TV and radio.
Using ReSound Hearing Instruments with iPhone®, iPad®, and iPod touch
ReSound Sola and ReSound Cala are Made for iPhone instruments and allow for direct communication and
control with an iPhone, iPad, or iPod touch. For assistance in pairing and using these products with your
ReSound device, please contact your hearing care professional or visit our support site at www.resound.
com/linx.
®
Cellular phones
Your hearing instrument is designed to comply with the most stringent Standards of International Electromagnetic Compatibility. However, not all cell phones are hearing instrument compatible. The varying degree of disturbance can be due to the nature of your particular cellular phone or of your wireless telephony
service provider.
If you find it difficult to obtain a good result while using your cellular phone, your hearing care professional
will be able to give you advice on available wireless accessories to enhance listening capabilities.
21
PhoneNow
The PhoneNow function, allows your hearing instrument to automatically
switch to your tele phone program when a telephone receiver is raised to
the ear. When the telephone receiver is removed from the ear, the hearing
instrument automatically returns to the previous listening program.
Placement of PhoneNow magnets
Place PhoneNow magnet on your telephone receiver to allow operation
of the PhoneNow function. In order to place PhoneNow magnet properly:
1. Clean the telephone receiver thoroughly.
2. Hold the telephone vertically, in a position similar to when making a telephone call.
3. Place the magnets just below the telephone receiver. Make sure not to cover the microphone openings.
If necessary, move the magnet to another position to improve ease of use and comfort while speaking.
4. If you are not satisfied with the strength of PhoneNow, you can reposition the PhoneNow magnet or add
additional PhoneNow magnets.
PhoneNow usage
Telephones can be used in a normal manner. A short melody will indicate that the PhoneNow feature has
automatically switched the hearing instrument to your telephone program. Initially, you may need to move
the telephone receiver slightly to find the best position for reliable PhoneNow activation and good hearing
on the telephone.
If you have two hearing instruments with the synchronization function enabled, the volume of hearing instrument on the non-phone ear will be turned down.
22
Only use recommended cleaning agent to clean the telephone prior to placing the magnet on the
i
phone in order to obtain best possible adherence.
i PhoneNow warnings
1. Keep magnets out of reach of pets, children and mentally challenged persons. If a magnet is swallowed,
please seek advice from a medical practitioner.
2. The magnet may affect some medical devices or electronic systems. The manufacturer of any
magnetically sensitive devices (e.g. pacemakers) should advise you regarding appropriate safety
precautions when using your hearing instrument and magnet in close proximity to the medical device
or electronic system in question.If the manufacturer cannot issue a statement, we recommend keeping
the magnet or a telephone equipped with the magnet 30 cm (12”) away from magnetically sensitive
devices (e.g. pacemakers).
i PhoneNow precautions
1. High distortion during dialing or phoning may mean that the magnet is not in the optimal position relative
to the telephone receiver. To avoid the issue, please move the magnet to another place on the telephone
receiver.
2. Only use magnets supplied by ReSound.
23
Telecoil (optional)
If equipped, a telecoil can be activated by your hearing care professional and accessed through one of the
additional programs. A telecoil picks up a telephone’s magnetic signal and converts it to sound. An optional
telephone program may help to improve speech understanding on the telephone. When using a telecoil
program, the receiver of the telephone may need to be held closer to the hearing instrument. The handset
of the telephone may need to be moved to slightly different positions in order to find the best reception.
Tele-loop systems
Many places, such as theaters, houses of worship, and schools are equipped with tele-loop systems.
When using a telecoil program with tele-loop systems, sound is picked up directly and may improve speech
understanding. If there is no sound from the hearing instruments in a tele-loop system and with a telecoil
program activated, the tele-loop system may not be turned on or is not operating correctly. If a facility is not
equipped with a tele-loop system, sitting as close as possible to the front may be helpful.
Direct audio input (optional)
Use of direct audio input (DAI), which enables a direct connection of the hearing instruments to items such
as television, radio, and remote microphones, may increase speech understanding for some individuals.
The sound source is connected to the hearing instruments by a cable or a wireless FM system to the audio
boot. This accessor y connects to the bottom of the hearing instruments, and once properly clicked into
place, the hearing instruments switch to DAI automatically.
24
Connecting/Disconnecting audio boots
Connecting audio boots
1. Align the tip of the audio boot with the groove
just above the battery compartment and below
the model number.
2. Once in place, move the boot in the direction of
the battery compartment.
3. Gently click the audio boot onto the hearing
instrument.
1
2
Disconnecting audio boots
4. Press and hold the button on the
front side of the audio boot.
5. Gently remove the audio boot
from the hearing instrument.
4
3
5
25
Care and maintenance
i
Please follow the following instructions to prolong the durability of your hearing instruments:
1. Keep your hearing instrument clean and dr y. Wipe the case with a soft cloth or tissue after use to remove
grease or moisture. Do not use water or solvents, as these can damage the hearing instrument(s).
2. Never immerse hearing instruments in water or other liquids, as liquids may cause permanent damage
to the hearing instruments.
3. Avoid rough handling of hearing instruments or dropping them on hard surfaces or floors.
4. Do not leave hearing instruments in or near direct heat or sunlight, such as in a hot, parked car, as
excessive heat can cause damage or deform the casing.
5. Do not wear your instrument while showering, swimming, in heavy rain or in a moist atmosphere such
as a steam bath or sauna.
6. If your instrument does get wet, or if it has been exposed to high humidity or perspiration, it should be
left to dry out overnight with the battery out and the battery compartment open. It is also a good idea to
put the instrument and battery in a sealed container together with a drying agent (desiccator) overnight.
Do not use the instrument until it is completely dr y. Consult your hearing care professional as to which
drying agent to use.
7. Remove your hearing instrument when applying such things as cosmetics, perfume, aftershave, hair
spray, and suntan lotion. These might get into the instrument and cause damage.
26
Daily maintenance
i
It is impor tant to keep your hearing instrument clean and dry.
On a daily basis, clean the hearing instruments using a soft
cloth or tissue.
27
The receiver tube
The receiver tube contains the wiring to the receiver which delivers the sound to the ear canal. It is important
that the receiver tube and the receiver dome/RIE mold fits correctly in your ear. If the receiver tube or the receiver dome/RIE mold irritates your ear in any way and prevents you from wearing your hear ing instrument,
please contact your hearing care pro fessional. You should never attempt to modify the shape of the receiver
tube yourself. The receiver tube and the receiver dome/RIE mold should be cleaned regularly. Please see
instructions in the next section.
Cleaning the receiver tubes and domes
i
The receiver tube and the receiver dome should be cleaned regularly. Use a damp cloth to clean the receiver tube and receiver dome on the outside. Do not use water when you are cleaning the receiver tubes
or the receiver domes. This process is also used to clean the UP receiver mold. Please see instruction on
page 29 for how to change the wax guard filter.
Cleaning RIE or molds (does not apply for UP)
i
1. Separate the mold from the receiver tube.
2. Clean the RIE mold using a mild soap, and rinse with lukewarm water.
3. After cleaning, dry RIE molds thoroughly and remove any residual
water and debris utilizing an air bulb.
28
Changing wax guard for receiver tube
For changing Cerustop (white) wax filters, the following steps are needed:
1. To remove the old wax guard, insert the removal side of the wax guard tool into the used wax guard so
that the shaft of the tool is touching the rim of the wax guard. Slowly pull the wax guard straight out.
2. To insert the new wax guard, gently press the replacement side of the wa x guard tool straight into the
hole of the sound outlet until the outer ring lies flush with the outside of the receiver. Pull the tool straight
out -the new wax guard will remain in place.
29
How to apply domes
It is recommended that your hearing care
professional change domes, as incorrect
dome replacement could result in injury.
ReSound standard domes
1. Push the new dome over the receiver.
2. Make sure that the new dome is
properly and securely mounted.
ReSound tulip domes
Tulip domes are mounted in a similar manner to standard domes, but a few extra steps are required. Tulip
domes consist of two “petals”. It is important to note that the largest petal is the outermost petal. To ensure
this:
1. Push the largest petal away from
the receiver tube using a finger. This
bends the petal forward.
2. Then push the largest petal back,
and it will be placed on top of the
smaller petal.
30
1
2
Using ReSound hearing instruments with smart phone apps
Intended use of smart phone apps:
i
GN ReSound smart phone apps are intended to be used with GN ReSound wireless hearing aids. GN ReSound smart phone apps send and receive signals from the GN ReSound wireless hearing aids via smart
phones for which the apps have been developed.
Use with smart phone apps:
• Notifications of app updates should not be disabled, and it is recommended that the user installs all
updates to ensure that the app will function correctly and will be kept up to date.
• The app must only be used with GN ReSound devices for which it is intended, and GN ReSound take
no responsibility if the app is used with other devices.
• If you would like a printed version of the user guide for a smart phone app please consult customer support or our website to obtain a printed user guide.
31
i General precautions
1. When wireless function is activated, the device uses low-powered digitally coded transmissions in
order to communicate with other wireless devices. Although unlikely, nearby electronic devices may be
affected. In that case, move the hearing instrument away from the af fected electronic device.
2. When using wireless functionality and the devices are affected by electromagnetic interference, move
away from the source.
3. Use only original GN ReSound consumables e.g. tubes and domes.
4. Never attempt to modify the shape of the hearing instrument, earmolds, or tubing yourself.
5. Only connect ReSound hearing instruments to ReSound accessories intended and qualified to be used
with ReSound hearing instruments.
i General warnings
1. Special care should be exercised in selecting and fitting a hearing instrument(s) who’s maximum sound
pressure level exceeds 132 dB SPL (with an IEC 60711:1981 occluded ear simulator), because there
may be a risk of impairing the remaining hearing of the hearing instrument user
2. Consult a hearing care professional if you discover a foreign object in your ear canal, if you experience
skin irritation, or if excessive ear wax accumulates with the use of the hearing instrument.
3. Different types of radiation, from e.g. NMR, MRI, or CT scanners, may damage hearing instruments. It
is recommended not to wear hearing instruments during these or other similar procedures. Other types
of radiation, such as burglar alarms, room surveillance systems, radio equipment, mobile telephones,
contain less energy and will not damage hearing instruments. However, they have the potential to
momentarily affect the sound quality or temporarily create strange sounds from hearing instruments.
4. Do not wear hearing instruments in mines, oil fields, or other explosive areas unless those areas are
certified for hearing instrument use.
32
5. Do not allow others to use your hearing instruments. This may cause damage to the hearing instruments
or to the hearing of the other individual.
6. Instrument usage by children or mentally challenged persons should be supervised at all times to
ensure their safety. The hearing instrument contains small parts that could be swallowed by children.
Please be mindful not to leave children unsupervised with this hearing instrument.
7. Hearing instruments should be used only as prescribed by your hearing care professional. Incorrect
use may result in hearing loss.
8. If device is broken, do not use.
9. When boarding flights remember to deactivate the wireless functionality. Turn off your wireless
functionality by using the flight mode in areas where radio frequency emission is prohibited.
10. External devices connected to the electrical input must be safe according to the requirements of IEC
60601-1-1, IEC 60065, or IEC 60950-1, as appropriate (wired connection, f.ex. HI-PRO), SpeedLink).
Note:
i
* ReSound wireless devices operate in the frequency range of 2.4 GHz - 2.48 GHz.
* ReSound wireless devices include a RF transmitter that operates in the range of 2.4 GHz - 2.48 GHz.
* For use of wireless functionality only use ReSound accessories. For further guidance regarding e.g. pairing, please refer to the user guide of the relevant ReSound accessory.
33
i Battery warning information
Batteries, although very small, contain dangerous substances, and should be disposed of carefully. This is
for the safety of you and the environment. Please note:
1. Do not attempt to recharge batteries (Zinc Air) which are not specifically designated as rechargeable
because they may leak or explode.
2. DO NOT attempt to dispose of batteries by burning them. Used batteries are harmful to the environment.
Please dispose of them according to local regulations or return them to your hearing care practitioner.
3. DO NOT place batteries in your mouth. Consult a physician immediately if a battery has been swallowed,
as they can be harmful to your health.
4. Keep batteries away from pets, children and mentallly challenged persons.
5. Remove the batteries to prevent leakage when the hearing instruments are not in use for an extended
period of time.
34
Hearing instrument expectations
i
A hearing instrument will not restore normal hearing and will not prevent or improve a hearing impairment
resulting from organic conditions. Consistent use of the hearing instrument is recommended. In most cases,
infrequent use does not permit you to attain full benefit from it.
The use of a hearing instrument is only part of hearing rehabilitation and may need to be supplemented by
auditory training and instructions in lip-reading.
35
i Warning to hearing aid dispensers
A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed
physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the
prospective user, that the prospective user has any of the following conditions:
(i) Visible congenital or traumatic deformity of the ear.
(ii) History of active drainage from the ear within the previous 90 days.
(iii) Histor y of sudden or rapidly progressive hearing loss within the previous 90 days.
(iv) Acute or chronic dizziness.
(v) Unilateral hearing loss of sudden or recent onset within the previous 90 days.
(vi) Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz),
1,000 Hz, and 2,000 Hz.
(vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
(viii) Pain or discomfort in the ear.
Important notice for prospective hearing aid users
Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed
physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid.
Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists. The purpose of medical evaluation is to assure that all medically treatable
conditions that may affect hearing are identified and treated before the hearing aid is purchased.
36
Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid. The
physician will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evaluation. The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability
to hear with and without a hearing aid. The hearing aid evaluation will enable the audiologist or dispenser
to select and fit a hearing aid to your individual needs. If you have reservations about your ability to adapt
to amplification, you should inquire about the availability of a trial-rental or purchase-option program. Many
hearing aid dispensers now of fer programs that permit you to wear a hearing aid for a period of time for a
nominal fee after which you may decide if you want to purchase the hearing aid.
Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation
from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the
medical evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise
of such a waiver is not in your best health interest and its use is strongly discouraged.
Children with hearing loss
In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to
an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child. An audiologist is qualified by training and experience
to assist in the evaluation and rehabilitation of a child with a hearing loss.
37
Troubleshooting Guide
SYMPTOM CAUSE
No sound
Not loud enough
38
Not turned on
Dead battery
Battery door will not close
Blocked RIE mold or tube
Blocked wax filter
Incorrect RIE mold placement
Blocked RIE mold or dome
Change in hearing sensitivity
Excessive ear wax
Volume set too low
POSSIBLE REMEDY
Turn on by closing the battery door
Replace battery
Insert battery properly
Clean RIE mold or tube
Replace wax filter or consult your hearing care professional
Reinsert RIE mold
Clean RIE mold, replace dome, replace filter
Consult your hearing care professional
Consult your hearing care professional
Consult your hearing care professional
39
Troubleshooting Guide
SYMPTOM CAUSE
Excessive whistling /
feedback
Sound distorted /
not clear
Wireless does not work Possible Root Cause - Device is in flight mode
40
Incorrect RIE mold placement
Incorrect dome placement
Excessive ear wax
Feedback control may need adjustment
RIE mold tubing worn or damaged
Hearing instrument settings not optimal
Weak battery
Improper RIE mold or dome fit
Hearing instrument damaged
Hearing instrument settings not optimal
POSSIBLE REMEDY
Re-insert RIE mold carefully
Re-insert dome
Consult your hearing care professional
Consult your hearing care professional
Consult your hearing care professional
Consult your hearing care professional
Replace battery
Consult your hearing care professional
Consult your hearing care professional
Consult your hearing care professional
Open and close the battery compartment once. Wireless will reactivate 10 seconds later.
(If Root Cause is device in flight mode)
If there a re any othe r proble ms not menti oned in th is guide, please contact your hearing care prof essional.
41
Technical data
RIE - LP receiver
Model: SO862-DRW, CL861-DRW, CL862-DRW
MAXIMUM OUTPUT (OSPL 90)
2cc Coupler
Reference test gain (60 dB SPL input)
Full-on gain (50 dB SPL Input)
Maximum output (90 dB SPL input)
Total harmonic distortion
HFA
Max
HFA
Max
HFA
500 Hz
800 Hz
1600 Hz
31 dB
5243dB
dB
113
dB SPL
108
dB SPL
0.3
%
0.5
%
0.7
%
Telecoil sensitivity (SPLIV @ 31,6 mA/m) 90 dB SPL
Equivalent input noise (w/o noise reduction) 23 dB SPL
Frequency range (DIN 45605)
100 –
7060
Hz
Current drain (in test mode) 1.3 mA
Note: Te lecoil sensitivity only applicable for 62 RIE models
Data in accordance with ANSI S3.22–2009 and IEC 60118-7;
Supply Voltage 1.3 V, 2cc coupler
42
Output
(dB SPL)
Freque ncy (Hz)
FULL-ON AND REFERENCE TEST GAIN
2cc Coupler
Full-on gain
50 dB SPL inp ut
(dB)
Gain
Refere nce test ga in
60 dB SPL in put
Freque ncy (Hz)
RIE—MP receiver
Model: SO862-DRW, CL861-DRW, CL862-DRW
Reference test gain (60 dB SPL input)
Full-on gain (50 dB SPL Input)
Maximum output (90 dB SPL input)
Total harmonic distortion
Telecoil sensitivity (SPLIV @ 31.6 mA/m) 96
Equivalent input noise (w/o noise reduction) 23
Frequency range (DIN 45605)
Current drain (in test mode) 1.3 mA
Note: Te lecoil sensitivity only applicable for 62 RIE models
HFA
Max
HFA
Max
HFA
500 Hz
800 Hz
1600 Hz
37 dB
5851dB
116
114
0.5
0.6
1.2
100 –
7000
dB
dB SPL
dB SPL
%
%
%
dB SPL
dB SPL
Hz
2cc Coupler
Output
(dB SPL)
Freque ncy (Hz)
FULL-ON AND REFERENCE TEST GAIN
2cc Coupler
Full-on gain
50 dB SPL inp ut
(dB)
Gain
Refere nce test ga in
60 dB SPL in put
Data in accordance with ANSI S3.22–2009 and IEC 60118-7;
Supply Voltage 1.3 V, 2cc coupler
Freque ncy (Hz)
43
RIE—HP receiver
Model: SO862-DRW, CL861-DRW, CL862-DRW
MAXIMUM OUTPUT (OSPL 90)
2cc Coupler
Reference test gain (60 dB SPL input)
Full-on gain (50 dB SPL Input)
Maximum output (90 dB SPL input)
Total harmonic distortion
HFA
Max
HFA
Max
HFA
500 Hz
800 Hz
1600 Hz
42 dB
6556dB
122
118
0.6
1.2
0.7
dB
dB SPL
dB SPL
%
%
%
Telecoil sensitivity (SPLIV @ 31.6 mA/m) 101 dB SPL
Equivalent input noise (w/o noise reduction) 23 dB SPL
Frequency range (DIN 45605) 100 –
6030
Hz
Current drain (in test mode) 1.3 mA
Note: Te lecoil sensitivity only applicable for 62 RIE models
Data in accordance with ANSI S3.22–2009 and IEC 60118-7;
Supply Voltage 1.3 V, 2cc coupler
44
Output
(dB SPL)
Freque ncy (Hz)
FULL-ON AND REFERENCE TEST GAIN
2cc Coupler
Full-on gain
50 dB SPL inp ut
(dB)
Gain
Refere nce test ga in
60 dB SPL in put
Freque ncy (Hz)
RIE—UP receiver
Model: SO862-DRW, CL861-DRW, CL862-DRW
2cc Coupler
Reference test gain (60 dB SPL input)
Full-on gain (50 dB SPL Input)
Maximum output (90 dB SPL input)
Total harmonic distortion
HFA
Max
HFA
Max
HFA
500 Hz
800 Hz
1600 Hz
47 dB
7564dB
129
124
1.3
2.1
0.1
Telecoil sensitivity (SPLIV @ 31.6 mA/m) 107
Equivalent input noise (w/o noise reduction) 23
Frequency range (DIN 45605)
100 –
4910
Current drain (in test mode) 1.2 mA
Note: Te lecoil sensitivity only applicable for 62 RIE models
Data in accordance with ANSI S3.22–2009 and IEC 60118-7;
Supply Voltage 1.3 V, 2cc coupler
dB
dB SPL
dB SPL
%
%
%
dB SPL
dB SPL
Hz
Output
(dB SPL)
Freque ncy (Hz)
FULL-ON AND REFERENCE TEST GAIN
2cc Coupler
Full-on gain
50 dB SPL inp ut
(dB)
Gain
-
Refere nce test ga in
60 dB SPL in put
Freque ncy (Hz)
45
Warranty and repairs
ReSound provides a warranty on hearing instruments in the event of defects in workmanship or materials,
as described in applicable warranty documentation. In its service policy, ReSound pledges to secure functionality at least equivalent to the original hearing instrument. As a signatory to the United Nations Global
Compact initiative, ReSound is committed to doing this in line with environment-friendly best practices.
Hearing instruments therefore, at ReSound’s discretion, may be replaced by new products or products
manufactured from new or serviceable used parts, or repaired using new or refurbished replacement parts.
The warranty period of hearing instruments is designated on your warranty card, which is provided by your
hearing care professional.
For hearing instruments that require service, please contact your hearing care professional for assistance.
ReSound hearing instruments that malfunction must be repaired by a qualified technician. Do not attempt
to open the case of hearing instruments, as this will invalidate the warranty.
Temperature test, transport and storage information
GN ReSound Hearing Instruments are subjected to various tests in temperature and damp heating cycling
between -25 °C and +70 °C (-13 F and +158 F) according to internal and industry standards. During transport or storage, the temperature should not exceed the limit values of -20 °C to 60 °C (-4 F to 140 F) and
relative humidity of 90% RH, non condensing (for limited time). The air pressure between 500 and 1100 hPa
(0.5 and 1.1 atm) is appropriate.
46
Be aware of information marked with the warning symbol
WARNING points out a situation that could lead to serious injuries,
i
CAUTION indicates a situation that could lead to minor and moderate injuries
Advice and tips on how to handle your hearing instrument better.
i
Equipment includes RF transmitter
ReSound Sola and ReSound Cala are compatible with iPhone 6s Plus,
iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPad
Pro, iPad Air 2, iPad Air, iPad (4th generation), iPad mini 4, iPad mini 3,
iPad mini 2, iPad mini and iPod touch (5th generation) using iOS 8.X or
later. Apple, the Apple logo, iPhone, iPad, iPod, iPad Air, iPad mini, iPod
touch and iPad Pro are trademarks of Apple Inc., registered in the U.S.
and other countries
“Made for iPhone” means that an electronic accessory has been
i
designed to connect specifically to iPhone and has been certified by the
developer to meet Apple performance standards. Apple is not responsible
for the operation of this device or its compliance with safety and regulatory
standards. Please note that the use of this accessory with iPhone may
affect wireless performance.
Please as k your local heari ng care professi onal
concerning disposal of your hearing instrument
47
400500011-US-16.07-Rev.A
Manufacturer according to FDA:
ReSound North America
8001 Bloomington Freeway
Bloomington, MN 55420
1-800-882-3636
future-resound.com
Manufacturer according to Health Canada:
ReSound Canada
303 Supertest Road
Toronto, Ontario M3J 2M4
1-888-737-6863
future-resound.com
Loading...